Job Description:

Are you passionate about travel, experienced in tour operations, and ready to lead a high-performing team? Join WorldStrides, the global leader in educational travel, and help us craft transformative experiences for universities and students worldwide. We're looking for a Team Lead, Program Management to support and inspire a team of Program Coordinators, while partnering cross-functionally to bring top-tier custom programs to life.This role blends your deep understanding of tour operations with the opportunity to mentor and grow a collaborative team, directly impacting our sales success and the student experience.

Responsibilities:

• Maintain accurate and up-to-date documentation.
• Maintain knowledge of company policies and procedures so as to serve as an effective resource for staff.
• Support company policies and management decisions with a sense of urgency and professionalism.
• Foster communication within the department, with other departments, and with management.
• Seek out and participate in internal and external programs that facilitate personal and professional growth.
• Identify and discuss personal and professional growth goals with Manager, Senior Manager, or Director.
• Write and deliver performance appraisals on an annual basis.
• Attend and contribute to team meetings (Program Management/Product Delivery/Sales/etc.).
• Develop and maintain a culture of teamwork, positive communication, and fulfilling the WorldStrides mission.
• Support and manage a small team of Program Coordinators, using resources to monitor and develop team productivity
• Interview, develop, and mentor new Program Coordinators in coordination with Manager
• Work towards a smooth transition of the Program Development team to Product Delivery
• Support Manager, Senior Manager, and Director in other projects as needed

Program Development

• Assist Program Development team to research program destinations, develop itineraries, and produce proposals with a high attention to detail, while meeting client expectations.
• Review, develop, and audit tour requests, ensuring logistical feasibility and accuracy.
• Communicate with clients via phone conversations (proposal walkthrough calls) and emails as requested by Sales and Account Management, while maintain excellent customer service and understanding of client needs.
• Collaborate with Sales, Account Management, and Operations to optimize Program Development functions and ensure the appropriate processes, systems, and controls are in place to price and produce high-evaluated, top-quality custom program with healthy margins and quick turnaround times.
• Work closely with Manager to ensure assignment of assessments to the appropriate teammates.
• Assist the Manager on training Program Coordinators on all functions of the proposal building process.

Reporting & Development

• Maintain service-level agreements (SLA) set by division leadership and use discretion where necessary to maximize sales.
• Work closely with department colleagues, systems developers, and other internal staff to improve customer experience and reduce manual work. Continually collaborate with management to develop and implement new internal processes, rules, and procedures based on needs of the business.
• Look for opportunities within WorldStrides to share program development/proposal expertise, with the possibility of expanding services to other product lines.

Team Management

• Oversee a small team of Program Coordinators, assist with technical questions, and train on best practices.
• Provide frequent and consistent performance feedback to ensure a high-performing team.
• Host 1:1s to instill a culture of teamwork. Build connectivity to greater Program Management team and global Product Delivery teams.

Qualifications:

• Advanced English.
• Highly organized.
• Travel industry experience.
• Detail oriented.
• Team player

Work Perks:

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance.
• +10% of gross salary as food stamps.
• 1 paid volunteer day & 25 PTO* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Statutory Holidays by Mexican Federal Labor Law.
• Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
•  Flexible work schedule providing on-site and hybrid opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness opportunities.
• Employee Assistance Program (EAP)
• Paid statutory parental leave.

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a hybrid role

JR: 2026-7423

#LI-Hybrid

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

The Opportunity 

We're looking for a part-time Member Experience Specialist to join our Member Experience team. This role is critical to delivering high trust, high touch care to our members and employer partners as XP Health continues to scale with intention and impact.

This role is ideal for someone who thrives in a dynamic environment, enjoys solving meaningful problems on behalf of members, and wants to contribute to a rapidly scaling company on a part-time schedule.

📍 Location: Remote within the U.S.

🕘 Schedule: Part-time, 25 hrs/wk, Monday – Friday, 9:00 AM – 2:00 PM PST

📅 Timeline: June – September, with the option to extend based on business needs.

Responsibilities

• Member Inquiries: Utilize your problem-solving and interpersonal skills for incoming phone calls, messages/chat, and email tickets from Members via Zendesk.
• Zendesk Agent Workspace: Follow the best practices and SOPs for ticket resolution. Organization and working through priority guidelines are a must while humanizing the interaction. Follow Zendesk escalation procedures when necessary.
• Internal Tools: Learn and use your available resources. We have internal tools for SOPs, training, Slack for communication, and a custom member information portal. We utilize Google Workspace, Slack, and JIRA for triaging outside of our internally built tools.
• KPIs and SLAs: Your manager and leadership are here to guide and support you. Each representative will be working toward meeting our team KPIs and SLAs collectively. You are responsible, with our support,  for your performance that impacts these reporting metrics.
• Team Collaboration: Remote doesn’t mean siloed. Our Member Experience team is built on skill-based hiring, meaning to provide a truly great experience, we may need to lean on each other’s strengths. We collaborate and also learn together. You are responsible for communicating any needs or insights for us all to grow and improve. 
• Continuous Improvement: You’re on the front line representing XP Health! Your insights and feedback are the backbone of continuous improvement. Propose and help implement process changes as needed with the support of your manager.

Qualifications

• Experience with Zendesk or other major ticketing CRM.
• Empathy with strong communication skills.
• Willingness to learn/apply customer support best practices and industry trends.
• Organizational and time management skills to prioritize Member needs.
• Comfortable with ambiguity and change, we are in a high-growth phase.
• Experience in a fast-paced or startup environment
• Must be available to work the 9 AM – 2 PM PST shift.

Nice to Have's

• Experience with startups.
• College degree.
• Prior experience in vision care, healthcare, or member-facing operations.

Why Join XP Health?

• Shape the future of vision health with an ownership mindset in a mission-driven startup.
• Work alongside a team that values innovation, creativity, and bold execution.
• Be the face of change for members transforming their vision care experience.
• Flexible part-time schedule with the potential to transition to full-time if a position or schedule line becomes available.
• We aren't looking for perfection, none of us is perfect. We are looking for those who have a strong character and a desire to continually learn and contribute to a meaningful mission.

About Us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our Commitment to Diversity, Equity and Inclusion

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role

As Marketing Manager, Events, you will play a central role in driving the growth and success of FT Live’s high-profile events portfolio. You will be responsible for developing and driving strategic marketing plans, identifying and engaging target audiences, and delivering compelling campaigns that maximise attendance, delegate revenue and sponsorship opportunities.

From flagship experiences including the award-winning Global Boardroom, Business of Entertainment and Women at the Top, FT Live is one of the Financial Times Group’s fastest-growing and most successful divisions. It sits at the forefront of the FT’s evolution as a dynamic, interactive information source across multiple platforms.

Reporting to the Head of Marketing Operations & Planning, this 12-month parental cover role will support the B2C Senior Marketing Lead and work at the heart of FT Live’s relationship with delegates. You will collaborate closely with teams across the Financial Times to deliver integrated marketing campaigns, attract high-quality audiences to flagship virtual and hybrid events, and contribute to delegate revenue targets and wider business objectives.

Key Responsibilities

• Develop and implement data-driven, multi-channel marketing strategies to increase event awareness, reach, delegate attendance and sponsorship revenue
• Identify and target new audience segments, demonstrating market insights to refine messaging and campaign effectiveness
• Lead the development of value propositions and audience messaging aligned to FT Live’s brand and event objectives
• Manage marketing budgets and optimise spend to maximise return on investment and commercial performance
• Analyse audience and lead data gaps, implementing lead generation strategies to support delegate sales and revenue growth
• Plan and implement integrated campaigns across email, web, digital and print advertising, SEO, social media and content marketing
• Work with internal partners to create engaging digital content and ensure consistency across all marketing touchpoints
• Own and optimise the digital presence for events, including website management and customer journey optimisation
• Develop strategic partnerships with media, associations and industry organisations to extend campaign reach and audience growth
• Drive community and content strategies that strengthen engagement and cross-promote relevant events
• Monitor campaign performance throughout the event lifecycle, making real-time adjustments to maximise effectiveness
• Conduct post-event analysis to identify insights, measure return on investment and inform future campaign strategies
• Collaborate closely with Content, Delegate Sales, Commercial Sales, Operations and wider Marketing teams to deliver seamless, high-impact campaigns and premium attendee experiences

Required Skills and Experience

• 4–5+ years’ B2B or B2C marketing experience, ideally within events, media or agency environments
• Proven experience building and engaging audiences through multi-channel marketing campaigns
• Strong strategic and commercial mentality, balancing creative thinking with analytical decision-making
• Excellent copywriting and communication skills, with the ability to craft compelling audience messaging
• Strong understanding of digital marketing channels including email, social media, SEO and paid media
• Experience using CRM systems, marketing automation platforms and analytics tools including Google Analytics
• Experience creating and optimising digital content, including HTML tags, meta descriptions and keyword research
• Comfortable using marketing technologies and software tools to support targeting, automation and campaign performance  
• Highly organised with the ability to manage multiple projects and deadlines in a fast-paced environment
• Strong collaborator management and collaboration skills, with the ability to work effectively across cross-functional teams

Desirable

• Experience marketing premium B2B conferences, virtual events or hybrid event portfolios
• Familiarity with subscription, media or audience-led business models
• Experience working with sponsorship or partnership marketing campaigns

What’s in it for You?

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.

Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

#LI-KF1

About the role:

Our Office Management department is growing and we are looking for a new professional to join our team for our Madrid offices. The main responsibilities will be:

• Coordinate general maintenance and restocking of office supplies.
• Manage warehouse, inventory, equipment and office material.
• Negotiate, manage and improve relations with suppliers.
• Oversee office operations.
• Help to maintain a safe working space.
• Collaboration and maintenance of the quality and environmental management system.
• Make proper use of the resources provided by the organization.
• Carry out appropriate segregation of waste.

About you:

In order to be successful in your role you will need to:

• Be skilled at planning, organizing, prioritizing and executing simultaneous projects and activities.
• Have good communication and interpersonal skills.
• Fluent in Spanish and English required.
• Be solution-oriented and reliable professionals.
• Be incredibly detail-orientated with excellent time-management skills.
• Be flexible. Everything can change very quickly and you know how to adapt.

Benefits:

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• Work in a location in the heart of Madrid
• 40% discount on all Fever events and experiences.
• Health Insurance
• Gympass Membership
• English lessons
• Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

About Us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our Commitment to Diversity, Equity and Inclusion

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role

FT Live, the events division of the Financial Times, brings together senior business leaders, policymakers and industry experts through world-class conferences, summits and forums.

As Marketing Manager, Events, you will play a central role in driving the growth and success of FT Live’s global event portfolio. You will develop and deliver strategic, data-driven marketing campaigns that build awareness, engage target audiences and maximise delegate and sponsorship revenue.

This is an exciting opportunity for a commercially minded marketer who thrives in a collaborative, fast-paced environment and is passionate about creating impactful audience experiences through events.

Key Responsibilities

• Develop and implement integrated, multi-channel marketing strategies to drive event awareness, audience growth, delegate attendance and sponsorship revenue
• Identify and target new audience segments using market insights to refine messaging and improve campaign effectiveness
• Define clear event value propositions and audience messaging across campaigns and channels
• Manage marketing budgets and optimise spend to maximise return on investment
• Identify data gaps and implement lead generation strategies to support commercial targets
• Plan and deliver end-to-end campaigns across email, web, paid media, SEO, social and content marketing
• Collaborate with internal partners to produce compelling marketing assets and campaign content
• Own and optimise event websites to ensure a seamless customer journey from awareness through to registration
• Develop and manage strategic partnerships with media, associations and industry organisations to extend campaign reach
• Monitor campaign performance and important measurements throughout the event lifecycle, optimising activity to improve results  
• Conduct post-event analysis to identify insights and inform future campaign strategies
• Work closely with Content, Delegate Sales, Commercial and Operations teams to support event success and revenue growth
• Collaborate with design, data and performance marketing teams to deliver high-impact, data-led campaigns

Required Skills and Experience

• 4–5+ years’ B2B marketing experience, ideally within events, media or agency environments
• Proven experience developing and delivering multi-channel marketing campaigns that drive audience growth and engagement
• Strong strategic and commercial mentality, balancing creativity with data-driven decision-making
• Excellent copywriting, communication and collaborator management skills
• Experience using CRM systems, marketing automation platforms and analytics tools, including Google Analytics
• Strong understanding of digital marketing channels including email, paid media, SEO and social media
• Comfortable using marketing technologies, with exposure to AI tools considered advantageous
• Highly organised with the ability to manage multiple projects and deadlines in a fast-paced environment
• Collaborative and proactive approach, with the ability to work effectively across cross-functional teams

Desirable

• Experience marketing B2B conferences, summits or premium live events
• Familiarity with audience acquisition and lead generation strategies within subscription, media or events businesses
• Experience working with partnership or sponsorship marketing initiatives

What’s in it for You?

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further Information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.

Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

#LI-KF1

Job Description:

We are seeking an experienced and highly qualified Biomedical Engineer to join our healthcare organization. As a Biomedical Engineer, you will play a pivotal role in managing our medical equipment program and ensuring the safety, functionality, and compliance of medical technology within our healthcare facility. The ideal candidate will have a minimum of three years of hospital or healthcare experience in medical equipment maintenance or management and possess a deep understanding of computer-based medical systems, networking protocols, information security, and healthcare standards and regulations.

*Travel associated with this role will consist of being away for about a week every 2 months*

Responsibilities:

• Develop and implement a comprehensive medical equipment management program that complies with applicable healthcare standards, regulatory agencies, and industry best practices.
• Create and deliver a curriculum for a continuing education program focused on the safe and effective use of medical technology for healthcare staff.
• Manage a recall and safety alert program for medical devices, including conducting medical device hazard investigations, to ensure compliance with patient safety goals, SMDA (Safe Medical Devices Act), and TJC (The Joint Commission) requirements.
• Lead capital asset and infrastructure planning for medical equipment, covering initial concept, installation, and effective implementation of complex medical technology.
• Serve as the subject matter expert in the field of biomedical engineering, providing direct support for specialized clinical technology, including service, system administration, training, quality assurance, and life-cycle management.
• Advise clinical and administrative staff on medical technology, including existing and emerging technology, to assess viability, long-term suitability, compatibility, and safety.
• Apply project management principles to the deployment of medical equipment and health information technologies, ensuring timely and effective implementation.
• Collaborate with key stakeholders, including technical and professional staff at various levels of the organization, to ensure seamless integration of medical technology.
• Stay updated on regulatory agencies' requirements, industry regulatory standards, and International Standard Organization (ISO) standards to maintain compliance and drive continuous improvement.

Basic Qualifications:

The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract:

• Experience within a medical center and Biomedical Engineering department
• OR, Experience working in or with the Veterans Health Administration (VHA)
• OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations

In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract.

Role Specific Qualifications: 

• A Bachelor’s degree or higher in Engineering or Certification as a Clinical Engineer (CCE). 
• 5+ years experience as a Hospital-based BME or a Field Service Engineer with extensive laboratory experience. Major laboratory vendor (e.g., Abbott, Roche, Beckman Coulter etc.) experience preferred.
• Strong knowledge and familiarity with laboratory management systems, both General Lab and Point-of-Care. Knowledge of Data Innovations Instrument Manager, Abbott RALS and Siemens UniPOC highly desirable.
• Experience with Oracle Health (formerly Cerner) EHR, strong experience with Oracle Health (CareAware) MDI and PathNet required.
• Demonstrated knowledge of concepts related to computer based medical systems, networking protocols, and information security as it applies to medical technology within VHA.
• Demonstrated competency in the ability to conduct a medical equipment management program that is compliant with applicable healthcare standards and regulatory agencies; ability to develop a curriculum for a continuing education program that address the safe and effective use of medical technology; ability to manage a recall and safety alert program for medical devices, including medical device hazard investigations, to assure compliance with patient safety goals, SMDA, and TJC requirements; ability to conduct capital asset and infrastructure planning for medical equipment spanning initial concept, installation, and effective implementation of complex medical equipment; ability to function as the subject matter expert in the field of biomedical engineering, directly supporting specialized clinical technology, including service, system administration, training, quality assurance, and life-cycle management; ability to effectively advise clinical and administrative staff on medical technology, including existing and emerging technology, which addresses viability, long-term suitability, compatibility, and/or safety; to apply project management principles to deployment of medical equipment and health information technologies.
• Demonstrated skill in in communicating and working collaboratively with key stakeholders, including technical and professional staff at various levels of the organization.
• Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards.

Eligibility:

Compensation:

Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.

Salary range: $90,000 - $120,000

Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan.

We're on a mission to transform the working lives of millions of people — and we're looking for someone to take our customer support to the next level: as the first point of contact for our customers and as the architect of the AI-powered infrastructure that makes us sustainably scalable.

How we work

• AI first. We use AI as a daily tool across the entire company — from engineering to operations to support.
• Hands-on over hierarchy. The best idea wins, regardless of where it comes from.
• Speed with substance. We move fast and build things that last.
• Impact at scale. Your work directly shapes how millions of frontline workers experience their workday.

About the role

You'll enjoy this role if you like doing the following:

• Excellent customer support as your foundation. You're the primary contact for all incoming customer requests, ensuring tickets are handled in a structured, timely, and high-quality way. You stay on top of high ticket volumes and prioritize with confidence.
• AI-driven process optimization as your core work. You actively track developments in AI models and tools (Claude, Gemini, ChatGPT and others), independently challenge existing processes, and build intelligent automations, AI-powered triage, and scalable self-service solutions.
• Building scalable infrastructure. You configure and optimize our support platform (Zendesk or similar) — not just as a user, but as an architect. You build the KPIs and reporting structures that enable data-driven decisions, and actively push toward a 24/7 support model.
• Moving product and engineering forward. You translate customer feedback into structured, actionable insights for the product team and serve as a productive sparring partner for engineering via Linear, Jira, or similar.

What success looks like after 6–12 months

Recurring requests are measurably reduced through automations or self-service solutions. New AI models and tools are systematically evaluated by you and — where it makes sense — integrated directly into our workflows. Customer feedback flows in a structured, regular way into Product and Engineering. SLAs are consistently met — and processes that were manual a year ago are now automated.

Who you are

We're looking for people who combine technical sharpness with genuine customer focus — and who don't wait for someone to tell them what to improve.

You'll thrive with us if you:

• See support as leverage, not overhead — and ask with every request how the underlying system can be improved.
• Actually use AI, not just read about it. You know what Claude, Gemini, and ChatGPT can do — and deploy them deliberately.
• Create structure under pressure. High ticket volumes don't stress you out — they get you into flow.
• Take ownership from day one — with a hands-on mindset and a clear sense of what actually matters.
• Think across disciplines. Support, Product, and Engineering are one connected system to you.

What you bring

• At least 3 years of experience in customer care or support, ideally in a B2B SaaS environment
• Solid knowledge of a common support platform (e.g. Zendesk, Intercom, Freshdesk) — configuration, automations, macros, and reporting
• Demonstrated, active engagement with AI tools in a professional context: you regularly use and evaluate Claude, Gemini, ChatGPT, and comparable models, and can speak concretely about what you use for what
• Analytical mindset with the ability to prioritize under pressure and escalate in a structured way
• Fluent in both German and English, written and spoken

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Singapore, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people.
• Health insurance (Cigna): We offer private insurance fully paid by Fever. 
• English and Spanish Lessons fully paid by Fever.
• You have a total of 20 working days of paid annual leave per year. You can start to access your annual leave after  3 months working with Fever.
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Possibility of remote working from home!

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Australia, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of the city with possible travel across our markets
• Remote friendly
• Subsidised health insurance 
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Australia, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of the city with possible travel across our markets
• Remote friendly
• Subsidised health insurance 
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Sydney to work with the teams and directly interact with our partners, providers, and venues.

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Melbourne to work with the teams and directly interact with our partners, providers, and venues. 

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

If you are chosen for this position, your work location will be in Tongluo, Miaoli, while the office will be located in Taichung, the commuting between locations will be required.

Note: The working location is based in Taichung, and travel to Tongluo for customer support will be required.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry.
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

CAPCO POLAND

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.

We are also:

• Experts in banking and payments, capital markets and wealth and asset management
• Committed to growing our business and hiring the best talent to help us get there
• Focused on maintaining our nimble, agile and entrepreneurial culture

About the Role:

We are seeking a highly analytical and detail-oriented Business Analyst with deep experience in payments, particularly in credit card products and processing. This role will support the development and enhancement of innovative payment solutions, working closely with product managers, technology teams, and external partners to deliver best-in-class customer experiences.

Key Responsibilities:

• Collaborate with product managers to define and refine product requirements for credit card and payment solutions.
• Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization.
• Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.
• Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management.
• Conduct market and competitor analysis to inform product strategy and positioning.
• Work with cross-functional teams (engineering, compliance, operations, finance) to ensure alignment and successful delivery.
• Assist in UAT planning and execution, ensuring solutions meet business and regulatory requirements.
• Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement.

Required Qualifications:

• 5+ years of experience as a Business Analyst in the payments industry, with a strong focus on credit card products.
• Solid understanding of card scheme operations (Visa, Mastercard, etc.), issuer/acquirer models, and payment processing flows.
• Experience working in Agile/Scrum environments.
• Strong analytical and problem-solving skills with proficiency in tools like Excel, SQL, or BI platforms.
• Excellent communication skills, with the ability to translate complex concepts into clear, actionable insights.
• Familiarity with regulatory and compliance considerations in the payments space (e.g., PSD2, PCI DSS).

Preferred Qualifications:

• Experience with digital wallets, tokenization, or embedded finance.
• Knowledge of APIs and integration with third-party payment providers.
• Background in launching or supporting innovative card-based products or loyalty programs.

WHY JOIN CAPCO?

• Employment contract and/or Business to Business - whichever you prefer
• Possibility to work remotely
• Speaking English on daily basis, mainly in contact with foreign stakeholders and peers
• Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance)
• Access to 3.000+ Business Courses Platform 
• Access to required IT equipment
• Paid Referral Program
• Participation in charity events e.g. Szlachetna Paczka
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• Being part of the core squad focused on the growth of the Polish business unit
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A work culture focused on innovation and creating lasting value for our clients and employees

ONLINE RECRUITMENT PROCESS STEPS

• Screening call with the Recruiter
• Competencies interview with Capco Hiring Manager
• Client’s interview
• Feedback/Offer

Follow us here    or contact us directly recruiting.poland@capco.com 

Role Title: Automation & Solution Architect (GCB 4)

Function: Finance System Operations

Role Description:

Senior technical lead for Finance EUC automation scale-up. Accountable for end-to-end technical delivery across demand intake, requirements analysis, build & test, production deployment and RTB change management. Provides consultative input during opportunity scoping, ensuring solutions are feasible and aligned to IT-governed platforms (e.g., Alteryx/ADM) and established controls/guardrails. Leads technical documentation, testing evidence aligned to agreed closure criteria, and supports controlled releases. Partners with Finance Domain BA, POD Lead and platform support to ensure stable, supportable automation.

Skills / Knowledge / Experience:

• Lead & Design automation for EUC (End User Computing) remediation, using AI workflow automation to reduce operational risk, improve control compliance, and accelerate remediation at scale.
• Act as Solution Architect for the end-to-end remediation across Python & Alteryx / FRAME platform, aligning delivery to risk, control, and technology standards.
• Knowledge of Finance process landscape & core systems
• Identify and prioritize EUC remediation opportunities and translate them into an automation roadmap
• Design and deliver AI-assisted remediation capabilities with prompt engineering
• Build automation pipelines to streamline discovery, assessment, remediation tracking, and evidence generation.
• Define human-in-the-loop operating model for AI outputs (review, approval, exception handling) to ensure accountable decision-making
• Familiarity with Python, IT-managed automation platforms e.g., Alteryx
• Experienced in managing end-to-end Testing lifecycle i.e., Unit Testing, SIT, UAT
• Strong in Stakeholder management
• Agile Scrum Master, SAFe, and Project Manager skills set are desirable

Construction Quality Assurance/Quality Control Manager

Redwood Materials is seeking a Construction Quality Assurance/Quality Control (QA/QC) Manager to join our internal Engineering, Procurement, & Construction (EPC) team, which designs and builds battery recycling and battery materials manufacturing facilities. The QA/QC Manager will be embedded on the Engineering team and serve as the owner’s quality representative, ensuring that all construction—whether self-performed or executed by subcontractors—meets the intent of design drawings, project specifications, and applicable codes. This role spans the full project lifecycle, from design through construction completion and turnover, and is expected to engage proactively during design to identify quality requirements, constructability concerns, and inspection hold points before construction begins. The QA/QC Manager will also contract and coordinate third-party special inspections where required by code or contract. This role works closely with project management, infrastructure engineering, project controls, and procurement, and interfaces directly with construction managers, site superintendents, construction engineers, and subcontractors.

Responsibilities will include: 

• Lead and develop the project QA/QC function, including direct oversight of internal inspectors, QC coordinators, and third-party inspection personnel; set priorities, review performance, and provide day-to-day technical direction 
• Review engineering drawings and specifications during the design phase to identify constructability concerns, inspection hold points, and quality requirements before construction begins; provide proactive QA/QC feedback to design engineers 
• Develop project-specific Inspection & Test Plans (ITPs) and coordinate scheduling of third-party special inspections (e.g., structural steel, welding, concrete, fireproofing) to ensure inspection resources are in place ahead of construction activities 
• Contract and manage relationships with third-party special inspection agencies; ensure their scopes, qualifications, and schedules align with project needs 
• Perform daily site walks to identify risks, discrepancies, and non-conformances; document findings, evaluations, and inspections using company-prescribed procedures and software 
• Perform system verifications on completed systems to confirm correct installation per design specifications and contract documents; assist with development and maintenance of quality protocols, qualification requirements, and validation procedures and documentation 
• Audit contractor and self-perform quality turnover documentation, including MTRs, weld maps, weld logs, PWHT reports, NDT reports, concrete placement records, bolt tensioning records, and other civil/structural QC documentation 
• Track and report on quality metrics, non-conformance trends, and inspection status to project leadership; support resolution of day-to-day quality issues in the field 

Desired Qualifications: 

• Bachelor’s degree in engineering, construction management, or a related technical discipline; an Associate’s degree or technical diploma with significant additional field experience may be considered in lieu of a Bachelor’s 
• Minimum 8–10 years of experience in construction quality control/assurance, inspection, or a closely related field, including prior experience leading or supervising QA/QC personnel 
• Current CWI (Certified Welding Inspector) certification, or ability to obtain CWI within 12 months of hire 
• Working knowledge of ASME B31.3 (Process Piping) and AWS D1.1 (Structural Welding Code – Steel) 
• Ability to read and interpret civil, structural, mechanical, and piping engineering drawings and specifications; experience developing or executing Inspection & Test Plans (ITPs) 
• Valid driver’s license; strong organizational and communication skills 
• Demonstrated leadership and mentoring ability, including experience directing inspectors, subcontractor QC staff, or third-party inspection agencies; strong sense of ownership 

Preferred Qualifications: 

• 10+ years of related experience in industrial or heavy commercial construction QA/QC 
• Level II NDT certifications (MT, PT, UT–straight beam), or ability to obtain within 12 months 
• Experience with Autodesk Construction Cloud and CXAlloy or similar construction management/QC documentation platforms 
• Experience or training in construction industry code compliance (IBC, OSHA, NFPA, etc.) 
• Proven ability to build and scale QA/QC programs across multiple concurrent projects; strong technical writing and documentation skills; a passion for sustainability and making the world a better place 

Global Supply Chain Manager, Energy Storage

The Global Supply Chain Manager will work closely with engineering, operations, and other functional teams to drive suppliers election, manage supplier agreements, and optimize procurement strategies. This role will optimize cost, quality, and availability of a range of components, sub-assemblies, and finished goods in support of Redwood’s product offering.

Responsibilities will Include:

• Develop a sourcing strategy for a given set of components
• Lead supplier selection activities
• Collaborate with engineering in order to understand key requirement that must be conveyed to potential suppliers
• Drive cost reduction and inventory management strategies that ensure availability of component while minimizing inventory carrying costs
• Manage supplier performance, including quality, on time delivery, sustainability, etc.
• Become the subject matter expert for the assigned list of components and technologies
• Mitigate supply chain risks by working with cross functional teams in engineering, logistics, finance, quality etc. 
• Coordinate with cross-functional partners (Engineering, Manufacturing, Quality, Supply Chain, Finance) to support day to day operations

Desired Qualifications:

• Bachelors degree in engineering, operations, business, economic
• 5-7 years of supply chain experience
• Working knowledge of manufacturing operations, production workflows, and process improvement principles
• Ability to interpret operational, technical, and financial data to support analysis and decision-making
• Ability to travel up to 10% of time
• Effective communication and collaboration skills to work with cross-functional teams and stakeholders
• A passion for sustainability and making the world a better place!

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As Manager in Onboarding Support,  your role is pivotal in actively supporting the productivity goals of our internal teams and the overall success of our customers using the Toast platform. This team is responsible for supporting the Toast customer journey, enhancing customer relationships and improving their experience with Toast. As a Senior Manager, you will have a time of individual contributors that you will lead, coach and develop. 

Work Timings: 2PM - 11PM IST or 3PM - 12AM IST

A day in the life (Responsibilities) 

• Ability to collaborate and lead a team with another manager successfully
• Efficiently drive process improvements using data to support your decisions
• Ability to manage multiple work streams and queues at the same time, understanding deadlines and holding your team accountable to those
• Lead the full talent lifecycle—including interviewing, hiring, and mentoring—to build a diverse, motivated team capable of scaling operations efficiently and achieving challenging objectives
• Drives continuous improvement in the Customer onboarding experience by working with customer success, product, and engineering teams to identify and implement enhancements
• Build strong  relationships with your team  to promote  process understanding, technical troubleshooting, and continuous learning  about new product features and updates
• Partner with peers and stakeholders to develop scalable SOPs and establish robust reporting and OKRs for current and future product initiatives
• Develop feedback loops with relevant teams  to drive product and process improvements 
• Cultivate a one team mentality with your manager peers, providing feedback, and creating solutions together.
• Foster a team culture of open communication with your stakeholders (both onsite and offsite)  addressing  concerns and suggestions
• Foster professional development for yourself and the team, staying updated on Toast's hardware and software offerings through training and knowledge base articles. 
• Actively support the career growth of your team members through high-level coaching, structured 1:1s, and ongoing professional enablement
• Handle escalated customer feedback directly from the Senior Leadership Team.
• Manage the use of Salesforce.com, Zendesk, JIRA, Asana, and all related applications.

What you'll need to thrive (Requirements)

• Experience: 5+ years of experience in performance management and coaching.
• Expertise: 10+ years of experience in a role responsible for onboarding program development and customer experience.
• Experience working with partners and stakeholders in the U.S.
• Proven Leadership: Experience in managing multiple large-scale projects and leading teams through organizational change.
• Proven ability to manage  multiple projects simultaneously, coordinating across teams  and maintaining strong communication with stakeholders
• Experience in building and managing  reporting dashboards to monitor team performance  and customer success metrics
• A genuine commitment to nurturing the professional growth and development of team members.
• Proven ability to collaborate with your peers and build a unified team culture

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience working in the tech industry or for a SaaS company
• The candidate should be flexible to work across both India and US time zones. This is a hybrid work opportunity, requiring a minimum of two days in office.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. 

OVERVIEW

The Manager, Quality Systems & Operations (QSO) is responsible for leading the day-to-day operation, governance, and continuous improvement of the organization’s Quality Management System (QMS) within a regulated clinical technology environment. This role serves as the operational backbone (“engine room”) of the Quality & Compliance function and ensures quality processes are efficient, inspection-ready, risk-based, and aligned with the needs of a clinical trial software / technology-enabled services organization.

The Manager, QSO will oversee core quality system processes including document control, SOP lifecycle management, training administration and effectiveness support, quality events and CAPA management, quality metrics and management reporting, and cross-functional process improvement initiatives. This role partners closely with Product, Engineering, Information Security, Operations, Client Services, Audits & Assurance (AA), and Systems & Regulatory Compliance (SRC) to support GxP expectations, customer requirements, and operational excellence.

KEY TASKS & RESPONSIBILITIES

➢ Quality Management System (QMS) Ownership

• Own the administration, maintenance, and continuous improvement of the enterprise QMS supporting a clinical trial software / vendor services environment.
• Manage controlled documentation processes including SOPs, policies, work instructions, templates, validation documentation, and periodic reviews.
• Ensure document control practices meet internal governance, client expectations, and applicable GxP / computerized systems requirements.
• Maintain version control, approvals, archival, training linkage, and retention controls for quality records.

➢ Quality Operations / Day-to-Day Oversight

• Serve as operational lead for daily quality system workflows, requests, escalations, and prioritization.
• Ensure timely execution of quality deliverables including document approvals, event reviews, CAPA follow-up, training assignments, and management reporting.
• Coordinate core quality activities across business and technical functions in a fast-paced SaaS / vendor setting.

➢ Quality Events, Investigations & CAPA

• Oversee quality events including deviations, incidents, customer quality issues, audit observations, system/process nonconformances, and supplier quality concerns as applicable.
• Manage CAPA lifecycle from initiation through closure, including root cause analysis, action tracking, due dates, evidence review, and effectiveness verification.
• Facilitate governance reviews for aging items, repeat issues, overdue actions, and systemic trends.
• Support quality investigations involving validated systems, software releases, data integrity concerns, or service delivery issues.

➢ Training Program Support & Effectiveness

• Support administration of the quality training program and learning compliance processes.
• Ensure role-based training matrices align with regulated responsibilities and controlled procedures.
• Provide guidance on training effectiveness assessments, retraining triggers, and onboarding quality training.
• Monitor completion rates, overdue training, and training-related KPIs.

➢ Metrics, KPIs & Management Reporting

• Develop and maintain enterprise quality dashboards, KPIs, and trend reports.
• Report on QMS health including document control cycle times, CAPA status, training compliance, audit observations, quality events, and recurring risks.
• Use data to identify improvement opportunities and inform management review activities.

➢ Continuous Improvement / Operational Excellence

• Identify opportunities to streamline, automate, and mature quality processes while maintaining compliance.
• Lead initiatives to improve user experience and adoption of quality systems/tools.
• Support implementation, configuration, or enhancement of electronic QMS (eQMS), LMS, issue management, and workflow tools.

➢ Cross-Functional Partnership

• Partner with Product, Engineering, DevOps, Security, and Operations teams to embed practical quality controls into business processes.
• Collaborate with Audits & Assurance (AA) on internal/external audit readiness, observations, and remediation.
• Collaborate with Systems & Regulatory Compliance (SRC) on GxP requirements, supplier/customer obligations, validation governance, and regulatory commitments.
• Support client due diligence requests, quality questionnaires, and customer audits as needed.

➢ Other duties as assigned

Education & Experience

➢ Bachelor’s degree in Life Sciences, Quality, Engineering, Computer Science, Business, or related discipline preferred
➢ 12+ years of experience in Quality Systems, Quality Operations, Compliance, or related roles within a regulated environment preferred
➢ Experience in a clinical trial software vendor, SaaS healthcare technology, CRO, life sciences technology, eClinical, or related GxP-supporting organization
➢ ASQ, Six Sigma, ISO, GxP, or related certifications preferred

Professional Skills

➢ Working knowledge of GxP principles, computerized systems controls, data integrity expectations, and risk-based quality management
➢ Experience supporting customer audits, supplier audits, or regulatory inspections preferred
➢ Experience managing CAPA, investigations, document control, training systems, and quality metrics
➢ Strong communication, organization, and stakeholder management skills
➢ Familiarity with CSV / CSA concepts and validation documentation for regulated systems preferred

Technical Skills

➢ Experience using electronic QMS platforms and workflow systems
➢ Experience with tools such as Qualio, Veeva, MasterControl, TrackWise, Jira, or similar platforms preferred

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!

eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!

We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.

Job Title: Finance SME

Senior Information Security Manager

Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week

Ebury is seeking a high-caliber Information Security & GRC Manager to spearhead our global governance, risk, and compliance initiatives. This role is for a seasoned professional who thrives on owning programs rather than just executing tasks. You will act as the primary architect of our security frameworks, ensuring our ISMS is audit-ready and serves as a strategic enabler for Ebury’s global expansion. You will be the bridge between technical security requirements and business risk, providing expert guidance on complex regulatory landscapes.

This is an pportunity to be a strategic part of an experienced infosec team at a high-growth fintech scale-up.

What you’ll do

Governance & Compliance (BAU)

GRC Strategy & Architecture: Design, implement, and mature our global GRC framework, collaborating with other teams to align it with ISO 27001, NIST, GDPR, and DORA.

• Risk Management Lifecycle: Own the risk assessment process - you will lead the quantification and communication of risk to business stakeholders to drive informed decision-making.
• Audit Ownership: Lead and manage external audits as the primary liaison. This includes overseeing the remediation of findings and ensuring we remain continuously compliant across multiple jurisdictions.
• TPRM Leadership: Mature our Third-Party Risk Management program. You will define the standards for vendor security and ensure high-impact partners meet Ebury’s rigorous risk appetite.
• Regulatory Horizon Scanning: Proactively monitor the evolving fintech regulatory landscape (e.g., EU AI Act, NIS2, regional cyber laws) and design the roadmaps to ensure Ebury remains ahead of the curve.

Strategic Projects & Process Maturation

• GRC Automation: Lead the selection and full-scale implementation of automated GRC platforms to establish automation and robustness in GRC operations.
• Strategic Advisory: Act as a high-level consultant for new product launches and international expansions, ensuring "Security by Design" is baked into strategic business move.
• Cultural Leadership: Design and champion advanced security awareness programs that focus on shifting organizational behavior through metrics-driven insights.

What you’ll need

• 5+ years of experience in Information Security, GRC, or Risk Management roles
• Strong knowledge of information security standards and regulations (ISO 27001, SOC 2, GDPR, FCA/DORA, NIST, etc.).
• Analytical skills: Ability to assess a "Security Exception" , experience with regulatory audits and working with financial regulators.
• Hands-on experience implementing risk management processes, control frameworks, and security metrics. Familiarity with GRC or risk platforms (e.g. OneTrust).
• Team player with exceptional communication and stakeholder management skills.
• Industry certifications such as CISSP, CRISC, CISA, or ISO 27001. Lead Implementer/Auditor are preferred.

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Madrid Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn  - Fabienne Zigrit

#LI-FZ1

#LI-HYBRID

Senior Information Security Manager

Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week

Ebury is seeking a high-caliber Information Security & GRC Manager to spearhead our global governance, risk, and compliance initiatives. This role is for a seasoned professional who thrives on owning programs rather than just executing tasks. You will act as the primary architect of our security frameworks, ensuring our ISMS is audit-ready and serves as a strategic enabler for Ebury’s global expansion. You will be the bridge between technical security requirements and business risk, providing expert guidance on complex regulatory landscapes.

This is an pportunity to be a strategic part of an experienced infosec team at a high-growth fintech scale-up.

What you’ll do

Governance & Compliance (BAU)

GRC Strategy & Architecture: Design, implement, and mature our global GRC framework, collaborating with other teams to align it with ISO 27001, NIST, GDPR, and DORA.

• Risk Management Lifecycle: Own the risk assessment process - you will lead the quantification and communication of risk to business stakeholders to drive informed decision-making.
• Audit Ownership: Lead and manage external audits as the primary liaison. This includes overseeing the remediation of findings and ensuring we remain continuously compliant across multiple jurisdictions.
• TPRM Leadership: Mature our Third-Party Risk Management program. You will define the standards for vendor security and ensure high-impact partners meet Ebury’s rigorous risk appetite.
• Regulatory Horizon Scanning: Proactively monitor the evolving fintech regulatory landscape (e.g., EU AI Act, NIS2, regional cyber laws) and design the roadmaps to ensure Ebury remains ahead of the curve.

Strategic Projects & Process Maturation

• GRC Automation: Lead the selection and full-scale implementation of automated GRC platforms to establish automation and robustness in GRC operations.
• Strategic Advisory: Act as a high-level consultant for new product launches and international expansions, ensuring "Security by Design" is baked into strategic business move.
• Cultural Leadership: Design and champion advanced security awareness programs that focus on shifting organizational behavior through metrics-driven insights.

What you’ll need

• 5+ years of experience in Information Security, GRC, or Risk Management roles
• Strong knowledge of information security standards and regulations (ISO 27001, SOC 2, GDPR, FCA/DORA, NIST, etc.).
• Analytical skills: Ability to assess a "Security Exception" , experience with regulatory audits and working with financial regulators.
• Hands-on experience implementing risk management processes, control frameworks, and security metrics. Familiarity with GRC or risk platforms (e.g. OneTrust).
• Team player with exceptional communication and stakeholder management skills.
• Industry certifications such as CISSP, CRISC, CISA, or ISO 27001. Lead Implementer/Auditor are preferred.

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Madrid Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn  - Fabienne Zigrit

#LI-FZ1

#LI-HYBRID

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Reports to: VP, Global Total Rewards

About the Role

We are seeking an experienced Payroll Manager to own and deliver UK payroll operations, with additional exposure to Australia and New Zealand payroll. This role is ideal for a hands‑on payroll professional with strong UK expertise who has worked within a CloudPay environment and is comfortable operating in a multi‑country context.

You will be responsible for ensuring accurate, compliant, and timely payroll processing while partnering closely with HR, Finance, and external providers to deliver an excellent employee experience.

Key Responsibilities

UK Payroll (Primary Focus)

• Own end‑to‑end UK payroll processing.
• Ensure compliance with PAYE, National Insurance, pensions (auto‑enrolment), statutory payments, and HMRC reporting.
• Manage payroll calendars, approvals, reconciliations, and year‑end activities.
• Act as escalation point for complex UK payroll issues.

Australia & New Zealand Payroll (Secondary)

• Support payroll activities for Australia and New Zealand, either directly or through vendors.
• Ensure understanding of local statutory requirements and legislative updates.
• Superannuation payroll processing.

Systems & Vendors

• Operate payroll processes using CloudPay (required).
• Partner with HRIS teams to support data accuracy and payroll integrations.
• Workday experience is a strong plus, particularly for employee data and payroll inputs.
• Manage relationships with external payroll providers and ensure service quality.

Controls, Reporting & Improvement

• Perform payroll reconciliations and variance analysis.
• Support audits and internal controls.
• Identify opportunities for process improvement and greater efficiency.

Skills & Experience

Essential

• Strong experience managing UK payroll end‑to‑end.
• Hands‑on experience with CloudPay.
• Solid understanding of UK payroll legislation and compliance.
• Pensions in connections with payroll
• Experience working with external payroll vendors.
• High attention to detail and strong stakeholder communication skills.

Desirable

• Payroll experience in Australia and/or New Zealand.
• Exposure to Workday.
• Exposure to benefit admin with relation to payroll.
• Experience in a regional or multi‑country payroll model.
• Payroll qualification (e.g. CIPP) is a plus.

BENEFITS & PERKS

• Excellent medical, dental, and vision coverage

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

We are seeking two Technical Project Managers (TPM) to lead complex, multi-disciplinary projects in a hands-on, high-visibility role that requires technical expertise and cross-functional responsibility.

As a TPM, you must exhibit excellent interpersonal, conflict resolution, and negotiation skills, and foster open communication across project teams. You will organize and oversee projects from inception to completion, coordinating activities across teams to meet both business and technical objectives. Business needs can change rapidly, so you’ll need to stay connected with both internal and external dependencies to ensure high-quality and on-time delivery. In this role, you will work with engineering, operations, corporate, security, and business teams to define project strategy and requirements, manage project metrics, and ensure consistency across the program.

The ideal candidates will develop a deep understanding of our technology, effectively communicate its functionality, and possess the technical depth necessary for success in their role, while also demonstrating a strong commitment to productivity, automation, and innovative thinking for continuous improvement.

Key Responsibilities:

• Directs large-scale, complex projects often involving multiple matrix partners
• Defines project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
• Implements and manages initiatives across various platforms
• Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion, proactively ensuring that teams are "in sync" in terms of communication, schedules, issues, etc.
• Manages mostly high-priority projects in terms of complexity, risk, and/or business criticality while managing multiple projects simultaneously, juggling activities, and prioritizing accordingly
• Identifies, mitigates, prioritizes, manages, and resolves project issues, constraints, dependencies and risks
• Creates and manages the overall plan/roadmap, including all project tasks, dependencies, and critical paths
• Champions and serves as a key contributor to the continuous improvement of PM best practices, using innovative ideas to increase the effectiveness of the organization

Qualifications:

• Bachelor’s degree in Computer Science, Business Administration, or a related field, or equivalent work experience
• 5-8+ years of project management experience in a technical environment, managing large-scale projects, and program management
• Proven experience in managing infrastructure, platform, and security focused initiatives, including software development lifecycle (SDLC) projects, enterprise upgrades, and cross-functional technology implementations
• Strong understanding of benchmarks, compliance, and regulatory requirements
• Strong familiarity with project management software tools, methodologies, and best practices
• Excellent analytical and problem-solving abilities
• Outstanding leadership skills and experience leading cross-functional teams and ability to navigate a highly matrixed organization effectively
• Exceptional written and oral communication skills; effectively communicating to business leaders, able to work with business, engineering, infrastructure, operations, Corporate and information Security
• Experience with Jira, Confluence and ServiceNow is a plus, not required
• Possess a deep understanding of technical projects and associated dependencies, able to gauge severity of technical issues
• Proven ability to quickly earn the trust of sponsors and key stakeholders; motivate teams; resolve conflict; execute with limited information and ambiguity
• Comfortable juggling competing priorities and handling ambiguity. Thrives in an agile and fast-paced environment on highly visible projects and initiatives
• PMP, Agile, or similar certification preferred

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range for the Technical Project Manager III role is $108,900 - $147,300. The pay range for the Technical Project Manager IV role is $135,800 - $183,8300.

The anticipated annual base salary range for these positions is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

This position is based in our Reston, VA office and offers a hybrid work schedule.

Verisign is hiring a Senior Site Reliability Engineer to help lead a team responsible for building, managing, maintaining, and scaling the Linux infrastructure on which our mission-critical services depend. We value engineering professionals who are equipped with great technical skills and attitudes that motivate those around them. We seek individuals with a sense of purpose and for whom detail and craftsmanship are of their essence; individuals that are curious, demonstrate initiative, and love solving problems.

Responsibilities:

• Oversee deployments of solutions that combine Open Source components, COTS (commercial off the shelf) components, and custom developed components
• Deploy, configure, and maintain services in production, QA and development environments, on various platforms
• Possess advanced development of deployment automation including Ansible
• Development of automation and configuration management solutions using tools such as Jenkins
• Securing automated deployments using tools such as Hashicorp Vault
• Securing infrastructure with micro-segmentation tools such as Guardicore
• Documentation of processes, procedures, and configurations
• Coordination with other technical staff to implement systems and software
• Performance of operations support functions, including problem isolation and resolution
• Documentation of processes, procedures, configurations, and deployment plans
• Provide critical technical leadership in the areas of operational process and change management, and mentor less experienced engineers
• Participate in a 24x7 on call rotation

Our ideal candidate will have a unique blend of impeccable technical skills and a desire to work as part of a team to grow themselves and those around them. The team deploys engineers and operates enabling infrastructure in support of mission critical customer applications. The candidate must have:

• Bachelor’s degree in computer science or a related technical field, or equivalent combination of education and experience
• 10+ years of experience developing and operating mission-critical systems
• Excellent understanding of Linux configuration and administration
• Strong experience with a high-level scripting language such as Python
• Strong automation experience - not just developing automation, but knowing why we automate and what to automate
• Strong understanding of infrastructure-as-code
• Strong written and verbal communication skills – able to clearly and succinctly describe complex issues
• Strong understanding of network protocols and security
• Experience developing mature solutions for monitoring and reporting using tools like Grafana and Splunk
• Familiarity with development tools such as Github, Jira, and Confluence

Desired Skills, Experience, and Attributes:

• Deployment automation experience using tools such as Ansible
• Experience using Jenkins in a continuous delivery and integration environment
• Experience with Virtualization platforms in a production environment such as oVirt and VMWare
• Experience with HTTP proxies such as Squid
• Experience with RedHat Enterprise Linux
• Experience with CMDB and ITIL platforms such as ServiceNow
• Experience with RedHat Identity Manager and/or FreeIPA
• Experience with Linux authentication via Active Directory
• Experience administrating Linux and Unix systems in a large-scale environment
• Experience working with teams using Scrum a plus

The pay range is $164,300 - $222,300.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

This position is based in our Reston, VA office and offers a hybrid work schedule.

We are looking for a Production Operations Engineer to help lead our team responsible for building, managing, maintaining and scaling operational infrastructure on which our mission-critical services are deployed or depend.  We prize engineering professionals who are equipped with great technical skills and attitudes that motivate those around them.  We seek individuals with a sense of purpose and for whom detail and craftsmanship are of their essence; individuals that are curious, demonstrate initiative, and love solving problems.

Responsibilities:

• Participate in technical designs for software solutions that combine Open-Source components, COTS (commercial off the shelf) components, and custom developed components
• Installation, configuration and maintenance of production, QA and development environments in which Verisign applications are deployed; environments include servers, operating systems, OpenStack, and automation tools
• Development of deployment automation tools including Ansible
• Development of enabling infrastructure using Terraform
• Coordination with other technical staff to implement systems and software
• Performance of occasional operations support functions, including problem isolation and resolution
• Documentation of processes, procedures, configurations, and deployment plans
• Provide critical technical leadership in the areas of operational process and change management, and mentor less experienced engineers
• Regularly reporting progress to management
• Participate in a 24x7 on call rotation

Our ideal candidate will have a unique blend of impeccable technical skills and a desire to work as part of a team to grow themselves and those around them.  The team deploys engineers and operates enabling infrastructure in support of mission critical customer applications.  

The candidate must have:

• Bachelor’s degree in Computer Science or a related technical field, or equivalent combination of education and experience
• 8+ years of experience developing and operating mission-critical systems
• Excellent understanding of Linux configuration and administration
• Strong automation experience - Not just developing automation, but knowing why we automate and what to automate
• Strong understanding of infrastructure-as-code
• Strong written and verbal communication skills – able to clearly and succinctly describe complex issues
• Familiarity with networking protocols and systems

Desired Skills, Experience, and Attributes:

• Experience with RedHat Identity Manager and/or FreeIPA
• Experience with ServiceNow
• Experience with a high-level scripting language such as Python
• Experience with RedHat Enterprise Linux and/or FreeBSD
• Experience with network troubleshooting using such tools as ping, traceroute and dig
• Deployment automation experience using tools such as Ansible
• Experience working with teams using Kanban and/or Scrum a plus
• Experience with Docker or Kubernetes in a production environment
• Experience with OpenStack in a production environment
• Experience administrating Unix systems in a large-scale environment
• Experience using Jenkins in a continuous delivery and integration environment

The pay range is $135,800 - $183,800. 

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

The Sr Manager - Information Security, Tools and Engineering, is responsible for developing and collaborating across departments to implement Verisign's information security program. The primary goal of the this role is to lead the implementation and operational maturity of the organization’s security tooling ecosystem. This role oversees the engineering team responsible for deploying, integrating, monitoring, automating and maintaining security technologies that enable detection, prevention and response across the enterprise.

This is a hands-on technical leadership role. The ideal candidate combines strong technical depth in security tooling with proven leadership experience, and demonstrates a commitment to automation, scalability and engineering-driven security operations.

Key responsibilities:

• Supports implementation, stabilization, and daily performance of security tooling
• Lead lifecycle management of enterprise security tools and platforms
• Manage and mentor a team of senior security engineers responsible for deployment, integration, tuning and operational management of security technologies
• Drive and develop automation and an engineering first approach to reduce manual efforts
• Partner with security operations to ensure tools support operational workflows
• Establish metrics, KPIs and maturity roadmaps for security tooling effectiveness
• Ensure tools are configured, proactively monitored and maintained according to security best practices
• Drive continuous improvement of detection coverage, automation and operational efficiency

Qualifications:

• 4-year bachelor's degree in Computer Science, a related field, or equivalent work experience required; graduate degree in Computer Science or a related field, preferred
• 8+ years of experience in security engineering
• 2+ years of experience managing security engineering or security tooling teams
• Strong hands-on experience with deploying and maintaining enterprise security platforms such as SIEM, EDR, VM, Cloud Security and Security Orchestration and Automation tools
• Strong scripting and automation skills including Python and experience building automation workflows, integrations or tooling to support security operations
• Ability to balance strategic vision with hands-on technical oversight
• CISSP, CISM, CEH, or GPEN, preferred

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $164,300 - 222,300.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Verisign is seeking a Senior Manager, Cloud Engineering with a strong foundation in full-stack development to lead the strategy, development, and reliability of our cloud footprint. This role is ideal for an experienced professional with hands-on expertise in modern web and backend technologies, cloud solutions who prioritizes security, stability, and performance. You will leverage your technical skills and leadership to ensure our cloud presence operates efficiently and securely while aligning with business objectives and minimizing risks.

As a technical leader, you will oversee the design, development, and maintenance of APIs & web platforms, guiding their migration to AWS with a focus on reliability and scalability. You’ll champion best practices in secure full-stack development and drive unified solutions for automation, deployment, and monitoring. Your role will emphasize risk reduction by implementing robust security measures, proactively mitigating threats, and ensuring compliance with industry standards. You’ll also optimize for cloud-native architectures while implementing best practices to improve reliability, performance, responsiveness, stability of our services while efficiently managing cost in the cloud. Collaboration and leadership are key while fostering a culture of excellence while aligning efforts with business objectives. You’ll work with cross-functional teams and set clear KPIs to track performance, risks, and system health. Strategically, you’ll define a unified vision for the company’s cloud presence, staying ahead of trends to future-proof systems. By prioritizing risk management and operational efficiency, you’ll ensure the long-term success of all cloud initiatives.

Why Join Us?

• Lead mission-critical initiatives to ensure the security, reliability, and performance of our digital presence
• Drive impactful work in a collaborative environment with a focus on risk management and operational excellence
• Use your full-stack development skills to architect and manage high-performing, secure web solutions
• Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth
• Engage with the senior leadership at the company directly to influence roadmap for Web Presence

Requirements:

• 8+ years of experience in leadership roles managing cloud development and operations teams
• Bachelor’s degree in Computer Science, Information Systems, or a related technical field
• Skilled at mentoring and developing team members while fostering a culture of curiosity and innovation
• Proven expertise as a full-stack developer, with hands-on experience in modern front-end frameworks (e.g., React, Angular) and back-end technologies (e.g., Java, Python)
• Proven experience in cloud, preferably with AWS
• Adept at aligning team strengths with project requirements to optimize performance and create growth opportunities
• Extensive experience managing external-facing web properties with a focus on user experience, operational excellence, and reliability
• Demonstrated ability to mitigate risks, ensure compliance, and deliver secure, stable platforms

This position is based in our Reston, VA office and offers a hybrid work schedule

The pay range is $164,300 - $222,300. 

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Your responsibilities as a Senior Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately. In addition, supporting your team in mid to high escalations, high complexity movements, delicate communication, and other tactical touch points.
• You will also support the manager in guiding the team to improve and deliver great performance, including data quality and shipment milestone timeliness; at the same time ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• You will follow standard operating procedures (SOP) and support in building scalable operational infrastructure and procedures to ensure the delivery of the highest levels of efficiency and productivity for your customers. You will continuously look for opportunities to improve them and take action on the improvements.
• You will personally represent Flexport’s value proposition by leading business implementation and shipment execution for new clients and opportunities.
• You will act as the primary point of contact for internal and external escalations, making sure to solve client issues quickly and ensure smooth operations at origin/destination and escalate issues as needed. You will always be acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.

Overall, your team will:

• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as Airlines, cartage, customs, trade lane management, and warehousing.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including trucking movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).

Pre-requisites:

• A successfully completed apprenticeship or a BA/BS degree in Logistics, Supply Chain, or Business
• 3+ years of experience in freight forwarding, logistics / supply chain, or Air carrier operations (Air freight knowledge is a strongly preferred)
• Fluent in English and Italian (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management. Be able to properly prioritize and manage a large volume of tasks and commitments 
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Excellent communication, interpersonal and organizational skills
• Ability to effectively build feedback loops within the team, for a product, or service
• Teamwork and relationship building
• A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem
• Designing and optimizing processes
• Problem-solving capabilities: Building consensus among people with differing opinions
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

If you are interested, please submit your resume in English. Thank you!

#LI-onsite

🚀 About the Team

🎯 Your Mission

✏️ Your Responsibilities

DevSecOps Strategy & Roadmap

• Assess the current DevSecOps maturity and define a clear roadmap in coordination with the Architecture Committee.
• Prioritize actions using a global risk-based approach — not only security risk — adapted to Wakam’s context.
• Define performance and reliability metrics for security processes.

Team Support & Enablement

• Support development and operations teams on day-to-day security topics.
• Put business and technical risks into perspective to help teams make informed decisions.
• Train and raise awareness among teams on security best practices, including secure coding, threat modeling, and related practices.
• Help build a sustainable DevSecOps culture across the organization.

Shift-Left Security

• Integrate SAST, DAST, and SCA tests directly into CI/CD pipelines with optimized response times.
• Design and deploy fast, reliable, parallelized security test suites with immediate feedback for developers.
• Document data flows and model attack surfaces from the design phase.

Automation & Tooling

• Deploy and configure static and dynamic analysis tools such as SonarQube, Trivy, Snyk, OWASP ZAP, and similar solutions.
• Orchestrate secure deployments through CI/CD pipelines, including automatic rollback mechanisms and multi-level validation.
• Develop custom automation tools when market solutions do not fully meet Wakam’s needs.

Versioning & Configuration Management

• Implement Infrastructure as Code (IaC) with embedded security controls using tools such as Terraform and Ansible.
• Ensure full versioning of code, infrastructure, configurations, and security policies.
• Manage secrets and certificates through dedicated solutions such as HashiCorp Vault or equivalent tools.

Monitoring & Incident Management

• Deploy and maintain security monitoring tools, including SIEM, alerting, and monitoring solutions.
• Automate anomaly detection and incident response through SOAR and automated runbooks.
• Actively contribute to the management and resolution of security incidents.

Workplace Environment Security Support

• Provide technical support to the team managing the workplace environment, including Microsoft 365, Exchange Online, and SharePoint, on security and monitoring topics.
• Contribute to integrating collaborative tools into global security policies, including authentication, conditional access, DLP, and SIEM alerts.
• Help automate recurring administration tasks and implement alerts for abnormal behaviours.

Technology Watch & Continuous Improvement

• Maintain active monitoring of DevSecOps trends, new threats, and emerging practices.
• Evaluate and integrate relevant technologies for Wakam’s environment.
• Share best practices and lessons learned internally and within the DevSecOps community.

✨ Who You Are

• 7+ years of experience in software engineering and/or operations.
• A solid development background, either as a Developer or DevOps profile.
• Strong hands-on experience in application security and infrastructure security.
• A good understanding of cloud-based production environments.
• Experience with Security Operations / SOC is a plus.

Technical Skills

• DevOps & Automation: CI/CD, Azure DevOps, GitHub Actions
• Containers: Docker, Kubernetes
• Infrastructure as Code: Terraform, Ansible
• Cloud Platforms: Azure, AWS
• Scripting: Python, Bash, PowerShell
• Application Security: OWASP, secure coding practices
• Security Tools: SAST, DAST, SCA, vulnerability scanning

Security Expertise

• Knowledge of security protocols and cryptography.
• Familiarity with compliance frameworks and standards.
• Experience using vulnerability scanning and mitigation tools.
• Strong infrastructure security practices.

🧠 What You Bring

• Strong mentoring, influence, and support skills.
• Excellent communication skills, with the ability to explain technical risks and concepts clearly.
• Proven technical leadership and change management capabilities.
• High autonomy and a proactive, solution-focused mindset.
• A 360° vision, with the ability to balance security, business, and technology needs.
• Adaptability and comfort working in a transforming environment.

🌟 Why Join Wakam?

• Being at the heart of tech-led transformation.
• Collaborating with passionate experts across disciplines.
• Joining a culture that promotes ownership, agility, and innovation.
• Benefiting from flexible working arrangements — hybrid or fully remote within the UK.

🏆 Hiring Process

1. Interview with our Talent Acquisition Partner
2. Manager interview with our Head of Information Security
3. Case study with the Digital Team
4. HRBP interview

AI-Assisted Interview Process Policy | Notion

At Okta, partners are central to our success. The Global Partner Program team equips partners with the tools, resources, and operational support needed to build successful and profitable Okta practices.

Okta is seeking a Manager, Global Partner Program Operations to lead and scale the team responsible for all global partner program operations. This leadership role focuses on defining and optimizing critical operational processes, ensuring data integrity, and providing strategic oversight for all partner-facing systems, including the partner portal and key program operations. The Manager will hire, mentor, and guide a team of operations specialists to deliver a best-in-class, seamless experience for partners and internal stakeholders. The ideal candidate is a proven leader who can define strategic initiatives, drive continuous improvement, and manage complex, cross-functional operations in a high-growth environment.

The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment while supporting both partners and internal teams.

Key Responsibilities

Team Leadership and Development

• Lead, mentor, and manage a team of Global Partner Program Operations Specialists, including performance management, coaching, and career development.
• Define team priorities, allocate resources effectively, and establish Key Performance Indicators (KPIs) to ensure operational excellence and team efficiency.
• Recruit, onboard, and train new team members as the organization scales.

Program Operational Strategy & Optimization

• Define and optimize the end-to-end operational processes for the Global Partner Program, focusing on scalability, compliance, and efficiency.
• Oversee the seamless execution of high-volume, day-to-day partner operations, including partner onboarding, coordinating partner due diligence with Finance and Partner Sales teams, and managing partner agreement processing.
• Establish best practices for managing inbound support queues and ensure high-quality, timely resolution of complex partner and internal inquiries related to program structure, benefits, and resources and leverage AI where appropriate.
• Drive continuous process improvements for critical functions like Deal Registration operations and the creation of Letters of Authorization (LOAs).
• Oversee support for distribution partners with onboarding their resellers in accordance with program requirements.
  
  

Systems, Data Integrity & Reporting

• Partner with systems team to create and maintain operational integrity of all partner systems, including Salesforce, Conga, DocuSign, and the Partner Relationship Management (PRM) platform.
• Oversee the team’s efforts in maintaining accurate partner data integrity across internal systems, partner portals, and partner locator tools.
• Develop and manage reporting dashboards to track operational performance, compliance requirements, and the overall health of the partner ecosystem.

Required Skills and Experience

• 5+ years of progressive experience in partner operations, channel operations, or partner program management, preferably within SaaS or technology.
• 2+ years of direct experience managing and mentoring a team or leading complex cross-functional projects.
• Demonstrated ability to define, implement, and scale complex operational processes across global teams.
• Deep understanding and hands-on experience with core partner systems (e.g., Salesforce and a PRM platform like Impartner).
• Exceptional leadership, communication, and interpersonal skills with a proven ability to collaborate effectively with cross-functional executive stakeholders (e.g., Sales, Finance, Legal) and external partners.
• Advanced analytical and strategic thinking capabilities, with the ability to translate operational metrics into actionable business strategies.
• Strong organizational skills, high attention to detail, and sound judgment in a fast-paced environment.

Preferred Qualifications

Experience with:

• Advanced experience using and administering Salesforce (SFDC) and Partner Relationship Management platforms (e.g., Impartner)
• Proven experience managing vendor relationships for operational tools
• Expertise in data analysis and reporting using tools like Tableau or similar reporting tools
• Familiarity with agreement and data management tools such as Conga/Apptus and DocuSign
• Experience with Google Workspace.

#LI-Onsite

P25171_3437178

At Okta, partners are central to our success. The Global Partner Program team equips partners with the tools, resources, and operational support needed to build successful and profitable Okta practices.

Okta is seeking a Manager, Global Partner Sales Desk to support the transactional sales cycle and manage critical deal flow operations. This role ensures a seamless and efficient sales process by executing deal registration validation, maintaining CRM data quality, and handling quoting and purchase order (PO) processes.

The ideal candidate is highly organised, detail-oriented, and comfortable working in a fast-paced environment while supporting both partners and internal teams.

Key Responsibilities

Team Leadership and Development

• Lead, mentor, and manage a team of Global Partner Sales Desk Specialists and Cloud Desk Specialists, including performance management, coaching, and career development.
• Define team priorities, allocate resources effectively, and establish Key Performance Indicators (KPIs) to ensure operational excellence and team efficiency.

• Manage global team capacity and coverage to ensure all transactional service level agreements (SLAs) are consistently met.
• Recruit, onboard, and train new team members as the organization scales.

Program Operational Strategy & Optimization

• Define and optimize the end-to-end operational processes for the Global Partner Sales Desk, focusing on scalability, compliance, and efficiency and leverage AI wherever possible.
• Oversee the seamless execution of high-volume, day-to-day partner sales desk operations, including Deal Registration and validation, CRM hygiene, Quoting and PO issuance and troubleshooting issues.  
• Develop and maintain comprehensive, up-to-date documentation and training materials for all Partner Sales Desk processes for the internal team and key cross-functional stakeholders.
• Work with Global Partner Program Operations team to establish best practices for managing inbound support queues and ensure high-quality, timely resolution of complex partner and internal inquiries related to Deal Registration process.  
• Drive continuous process improvements for critical functions to support Partner Sales and ensure timely.
• Collaborate with IT teams to define and prioritize system enhancements in core platforms (e.g., Salesforce, PRM) to improve partner sales desk efficiency, scalability, and the overall partner experience.
• Monitor, analyze, and report on operational metrics to identify trends, performance gaps, and opportunities for cost reduction or efficiency gains.

Required Skills and Experience

• 5+ years of progressive experience in partner sales operations or channel sales operations preferably within SaaS or technology.
• 2+ years of direct experience managing and mentoring a team or leading complex cross-functional projects.
• Demonstrated ability to define, implement, and scale complex operational processes across global teams.
• Deep understanding and hands-on experience with core partner systems (e.g., Salesforce and a PRM platform like Impartner).
• Exceptional leadership, communication, and interpersonal skills with a proven ability to collaborate effectively with cross-functional executive stakeholders (e.g., Sales, Finance, Legal) and external partners.
• Advanced analytical and strategic thinking capabilities, with the ability to translate operational metrics into actionable business strategies.
• Strong organizational skills, high attention to detail, and sound judgment in a fast-paced environment.

Preferred Qualifications

Experience with:

• Advanced experience using and administering Salesforce (SFDC) and Partner Relationship Management platforms (e.g., Impartner)
• Expertise in data analysis and reporting using tools like Tableau or similar reporting tools
• Familiarity with agreement and data management tools such as Conga/Apptus and DocuSign
• Experience with Google Workspace

#LI-Onsite

P25172_3437184

About Anchanto:

Enabling Simpler, Faster and Scalable eCommerce Operations, Our mission is to simplify backend eCommerce operations for businesses of all sizes through our innovative & intelligent SaaS platforms. We aim to transform the way businesses conduct eCommerce in the region, while aggressively moving towards becoming the most customer-centric company in our domain.

Our offices are spread across Singapore, Kuala Lumpur (Malaysia), Jakarta (Indonesia), Manila (Philippines), Sydney (Australia), Bangkok (Thailand), Seoul (South Korea), Pune (India). Our diverse and multicultural fabric is woven in a way that each Anchanter gets complete freedom and opportunity to realize & explore his/her full potential.

We pride ourselves in building awesome & powerful products that have the potential to change the way businesses perceive eCommerce management. We believe in delivering anchanting experiences and aim to become the #1 customer-centric company in our domain.

The Role:

We are currently seeking an experienced QA Lead to develop the software test automation framework for testing the above software product from scratch with use of automation tools like selenium/cucumber/testing etc.

Responsibilities:

• 7-10 years of Manual Testing experience in Functional, Regression, System, Integration and UAT testing, automation testing
• Developing Frameworks from scratch
• Testing concepts and in dept knowledge of Testing and Agile
• Jira knowledge is a must
• candidate should be aware of Selenium Web driver and TestNG
• Should be able to work as backup lead
• will be plus - API Automation - Rest Assured and Karate
• will be plus APPIUM Automation
• E-commerce domain experience will be a huge bonus and will make you stand out in the crowd.
• Experience in Web Based Application testing. (Front End & Back End)
• Should be operational as an individual contributor as well in test case preparation, test data setup and test execution.
• Excellent communication skills required (Verbal & Written) with Onshore & Offshore stakeholders
• 3-4 years of Agile experience required. Experience with Scrum, Sprint, Backlog Planning
• Should have hands-on experience in Team Management, Mentoring juniors, Daily Status Reporting, Client, BA, Dev Co-ordination.
• Experience in Effort Estimation, Capacity Planning, Defect Management, Resource allocation.
• Should be able to handle small – mid size team independently as a Test Lead including activities such as Test Planning, Test Execution, Defect Management, Status Reporting, Effort Estimation, Test Reports
• Experience in dealing with end clients, coordinating with Business Analyst at various stages of QA life cycle
• Thorough understanding and solid hands-on experience in all types of functional testing.
• Experience with mobile app testing is preferred but not mandatory
• Should be able to identify roadblocks, showstoppers and proactively act upon mitigation plan
• Thorough understanding of SDLC & STLC
• Multi-tasking capabilities and leadership qualities required.
• Immediate joiner preferred.
• Quick learner and proactive approach needed
• Should be able to foresee issues/roadblocks that could possibly delay deliverables and proactively escalate to QA Manager
• API Testing, Database testing and Automation Testing experience using selenium will be an added advantage
• Automation experience with Selenium + Test NG / Cucumber is must have

Required Skills:

• Immediate Joiners preferred – Notice Period : Immediate joiner or 30 days Max
• 7-9 years of Manual Testing experience in Functional, Regression, System, Integration and UAT testing.
• 3-4 years of Team Leading, Team Management, Lead level activities
• 7-9 years of hands-on experience in all types of Black Box testing (Smoke, Sanity, System, Integration, Regression, UAT)
• Any Testing related certification will be an added advantage
• 1-3 years of E commerce domain knowledge
• API Testing, Database testing will be an added advantage

Bonus Points For

• Experience with JavaScript is a plus
• Experience with Jmeter / Load runner is a plus
• E commerce domain experience is a plus

Benefits

• Hybrid/remote working options (we have an office in Pune)
• A chance to build career with a fast-growing global SaaS tech company
• An opportunity to collaborate with local & global teams on interesting projects
• Competitive salary package
• Amazing work-life balance
• Learning opportunities
• Work hours: 09:00 AM to 06:00 PM India time with occasional travel if necessary

Anchanto provides equal employment opportunity, promotes diversity; actively encouraging applicants all backgrounds, ages, LGBTQ+, & those with disabilities to apply

What this job can offer you

The Payroll Specialist Lead - China payroll is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

What this job can offer you

The Payroll Specialist Lead - China payroll is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

What this job can offer you

The Payroll Specialist Lead - China payroll is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

So, what’s the role all about?

As a Specialist Automation Engineer. You will be part of a cross-functional Scrum team that develops and supports specific components of our end product. You will be working hand in hand with the other R&D people. You will be involved in new feature development; provide input to POs and developers on the correct behavior of the system. You own the quality of the product, taking full responsibility for all functional – but also non-functional – aspects, like performance, stability, security, and maintainability. Serve as the quality leader for the group and is accountable for the product quality. Drive the team for continues improvement and innovate with quality assurance practices.

How will you make an impact?

Drive an AI-first quality mindset, leveraging automation and data insights to improve testing, defect detection, and overall product quality

Design and execute AI-assisted test strategies (manual, automation, unit, integration, E2E, exploratory) for web and backend to ensure strong coverage

Own end-to-end quality of modules and releases, ensuring standards, reliability, and customer expectations are met

Identify defects early, proactively diagnose issues, and continuously improve test coverage and risk mitigation

Lead test automation efforts and define QA strategy, deliverables, and ownership across the team

Contribute to Discovery and Epic reviews, partner with stakeholders to identify risks, shape requirements, and ensure environment readiness and stability

Have you got what it takes?

B.E./B.Tech in Computer Science, Industrial, or Electronics Engineering

8–11 years of experience as an Automation QA Engineer

Strong experience in test planning and execution for scalable applications

Hands-on with Playwright (TypeScript/JavaScript); knowledge of Java/JavaScript is a plus

Experience with AI-driven testing approaches and test management tools (TestLink, Xray)

Good understanding of Agile (Scrum/Kanban) methodologies

Experience with API testing (Postman), SQL, and microservices architecture

Familiarity with virtual environments, Windows, and shell operations

Hands-on in functional and non-functional testing with a strong quality mindset

You will have an advantage if you also have:

Experience in web & backend testing

Knowledge of HTTP and cloud (AWS preferred)

Exposure to Telecom/UC systems

Experience in risk-based testing & CI/CD

ISTQB/ISEB/TMap certification is a plus

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10799

Reporting into:  Tech Manager
Role Type: Individual Contributor

What this job can offer you

The Payroll Specialist Lead - China payroll is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

What this job can offer you

The Payroll Specialist Lead - China payroll is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

The Opportunity

As a Float Medical Receptionist, internally known as a Flex Member Support Specialist, you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. Our Flex Member Support Specialists support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 1 year of experience in high touch customer or patient facing roles  
• Strong written and verbal communication skills 
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams 
• A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Competitive salary: the base pay for this position is $18.00 per hour based on a full time schedule

This is a full-time role based in-person with our team and patients at offices in Glendale, AZ, working Monday-Friday, 8:00am-5:00pm. Our Flex Member Support Specialists lend support to multiple One Medical locations in a MSA. Office location and schedules are subject to change.

Physical Demands:  Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

OVERVIEW

Rubrik is one of the fastest-growing enterprise cybersecurity firms ($1.5B in ARR, growing at 34% YoY), and we are looking for a visionary Senior Director of Sales Strategy and Operations to lead our EMEA and APAC regions. Reporting to the VP of Global Sales Operations, you will serve as the strategic right hand to the EMEA/APAC General Manager. You will be responsible for the design and execution of a world-class GTM infrastructure that scales with our rapid growth across diverse international markets. This is a high-impact leadership role that sits at the intersection of strategy, finance, and regional sales execution.

WHAT YOU’LL DO

• Strategic GTM Leadership: Define and lead the EMEA/APAC sales strategy, providing the EMEA GM and executive leadership with data-driven insights to optimize regional investment and market expansion.
• Territory & Capacity Architecture: Lead the annual and long-range planning process for the EMEA theater, overseeing complex territory design, headcount capacity models, and multi-country market segmentation.
• Incentive & Quota Strategy: Design and govern a repeatable, data-driven quota allocation process across multiple currencies and regions, ensuring alignment between corporate financial targets and field motivation.
• Operational Excellence: Own the EMEA/APAC "Rhythm of the Business," including the regional forecast process, Quarterly Business Reviews (QBRs), and pipeline hygiene, ensuring high predictability across a diverse sales landscape.
• Cross-Functional Orchestration: Partner with Global Ops, Finance, Marketing, and HR to ensure EMEA’s specific regional needs are represented in global systems and process rollouts.
• Team Leadership: Build, mentor, and lead a high-performing team of regional Sales Operations professionals, fostering a culture of excellence and analytical rigor.

REQUIRED TRAITS

• Executive Presence: Exceptional ability to influence and challenge senior leaders; you are comfortable being the "voice of truth" in the room.
• Global Mindset: Deep understanding of the nuances of the EMEA/APAC market, including diverse labor laws, currency impacts, and cultural business practices.
• Strategic Architect: You don’t just report on the business; you identify the systemic levers that will drive the next $3B in revenue.
• Operational Resilience: Proven ability to maintain a steady hand in a hyper-growth, high-stakes environment while managing competing global and regional priorities.
• Change Agent: Experience leading large-scale organizational transformations and system implementations across international borders.

REQUIRED SKILLS & EXPERIENCE

• 12+ years of experience in Sales Operations or Business Operations within a high-growth SaaS or enterprise software environment.
• 5+ years of leadership experience, specifically managing teams in an international/EMEA/APAC capacity.
• Mastery of the Tech Stack: Expert-level knowledge of Salesforce, Clari, and Pigment (or similar SPM tools); experience leveraging AI/ML for predictive forecasting is a plus.
• Quantitative Rigor: Advanced financial modeling skills and a track record of using data to drive significant ROI in sales productivity.

Education: Undergraduate degree required; MBA or equivalent advanced degree highly preferred.