Department: People Operations

Location: Remote

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary

As we continue to grow and scale, we are seeking a Talent Acquisition Intern to support and build foundational recruiting processes, tools, and programs across the organization. 

This internship is focused on recruiting operations, candidate experience, and talent programs. The ideal candidate is interested in recruiting, people operations, and communications, and is eager to gain hands on experience supporting and improving hiring practices within a fast paced organization.

Duties/ Responsibilities: 

• Support the design and execution of recruiting processes to improve candidate experience and hiring efficiency
• Assist with sourcing efforts including talent mapping, outreach, and pipeline development
• Help build and maintain recruiting resources including interview guides, scorecards, and hiring manager materials
• Partner with the TA team to operationalize and organize candidate tracking within the ATS
• Support coordination of interviews and ensure a seamless candidate experience
• Assist in building and maintaining a centralized knowledge base for recruiting processes and best practices
• Partner with People and Hiring Managers to collect and document Standard Operating Procedures and hiring workflows
• Contribute to employer branding initiatives including job postings, social content, and candidate communications

Experience:

• Interest in Talent Acquisition, Recruiting, People Operations, or HR. This is a great opportunity for a college senior, recent graduate, or someone looking to make a career shift!
• Strong communication and organizational skills
• Experience or interest in using tools such as ATS platforms, LinkedIn, or CRM systems
• Curiosity around candidate experience, employer branding, and hiring processes
• Ability to manage multiple priorities and work in a fast paced environment

Compensation:

This is a paid internship with an hourly rate of $25, with interns working up to 40 hours per week.

The program runs for 8 weeks and will be offered in two cohorts. Candidates may participate in the cohort that best aligns with their summer schedule.

Cohort 1: June 15, 2026 through August 7, 2026
Cohort 2: July 6, 2026 through August 28, 2026

Important Notice

To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About The Role

Together AI is scaling its own data center infrastructure to power the next generation of AI workloads. We are looking for a Sr. Program Manager, Data Center Build to serve as our representative across our physical infrastructure builds. In this role, you will manage critical data center builds, coordinate infrastructure deployment, and drive projects from contract negotiation through commissioning and data center fit out. You will own the full deployment lifecycle, ensuring builds are delivered on time, on budget, and to the quality standards required for high-density AI compute environments.

Responsibilities

• Serve as Together’s representative on data center construction and expansion projects, managing data center providers, sub-contractors, and other third-party vendors from planning through fit-out.
• Oversee all phases of physical infrastructure delivery at data center sites, including site preparation, MEP installation, commissioning, facility readiness, white space fit out, and turnover to operations teams.
• Manage partner contracts, service level agreements (SLAs), schedules, and change orders; track progress against milestones and hold partners accountable to performance, cost, and timeline commitments.
• Coordinate with external partners, including data center providers, owner’s reps, GCs, design consultants, and commissioning agents, to resolve field issues and keep builds on track.
• Track equipment deliveries from vendors, coordinating delivery schedules with construction milestones to ensure materials arrive on time.
• Provide regular project status reporting to leadership, including schedule updates, risk registers, budget forecasts, and key decision points.
• Drive process improvements across the data center build-out and infrastructure deployment program, establishing scalable workflows for tracking, documentation, and vendor management as the portfolio of builds grows.
• Ensure all deployment activities comply with codes, security policies, and safety standards.

Requirements

• 7+ years of experience in technical project or program management or construction management, with at least 5 years focused on data center, mission-critical, or high-density infrastructure builds.
• Direct experience managing data center providers or general contractors on behalf of an owner or developer, including contract administration, schedule oversight, and scope amendment.
• Strong understanding of data center MEP systems, data hall fit out, structured cabling, and white space delivery. 
• Experience managing multi-million infrastructure budgets and tracking costs and timelines across multiple concurrent projects.
• Excellent communication skills with the ability to translate technical construction and delivery details for non-technical stakeholders and senior leadership.
• Familiarity with high-density GPU compute environments, liquid cooling systems, or AI infrastructure requirements.
• Bachelor’s degree in Construction Management, Engineering, Architecture, Business or a related field.
• PMP certification or equivalent project management credential.
• Travel required about 20% of the time.  

Nice to Have

• Experience with fast-track or modular delivery methods for data center or mission-critical facilities.

About Together AI

Together AI is an AI-native cloud company building the infrastructure to make AI faster, cheaper, and more accessible. We’re rapidly scaling our GPU footprint: signing our own data center leases, building large-scale clusters, and expanding toward a global owned-infrastructure presence. Our research team has contributed to breakthroughs like FlashAttention, Hyena, and RedPajama, and we co-design across software, hardware, and algorithms to push the frontier of AI efficiency.

Compensation

We offer competitive compensation, startup equity, health insurance, and other benefits, as well as flexibility in terms of remote work. The US base salary range for this full-time position is: $190-240K + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. Please see our Privacy Policy at https://www.together.ai/privacy

​​At Qohash, we’re building a foundational pillar of Canada’s digital sovereignty. As AI adoption accelerates and data becomes a strategic national asset, we believe security must scale differently, without moving or copying data.

We look for bold, mission-driven individuals who are energized by meaningful impact, not incremental change. You thrive in high-stakes, fast-moving environments where policy, technology, and global expansion converge. You take ownership, embrace constructive conflict, and act with accountability even when the path isn’t fully defined.

We value people who combine technical depth with strategic clarity, leaders who pursue excellence relentlessly, demonstrate resilience under pressure, and collaborate across disciplines to protect the world’s most sensitive data.

If you’re motivated by helping build a sovereign, globally respected technology champion, read on

Company culture is at our core

Our 5 core values are more than just words; they are a way of life for us. We know that companies with a strong culture and a higher purpose perform better in the long run.

Do our values speak to you?

• Pursuit of excellence — Data security companies that aren't constantly improving every aspect of what they mean by 'excellent' shouldn't exist.
• Resilience — Security is a marathon without a finish line. Our customers and employees must have the support they need.
• Mission focus — We are here to protect the world's most sensitive data and create a safer digital future for all.
• Accountability — Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakes.
• Embracing conflict — To reach consensus and problem-solve quickly, it's important to communicate honestly and courageously.

Who you are

You are a marketing professional who has moved past the basics and is ready to take real ownership. You have worked in environments where you had to figure things out, deliver under pressure, and contribute beyond your job description. You bring ideas, flag problems early, and take accountability for outcomes, not just deliverables.

You are bilingual in English and French, written and spoken, and comfortable representing the Qohash brand in high-visibility contexts with clients, partners, and prospects. You thrive on-site at conferences and tradeshows: not just a strong planner, but someone who is energized by fast-paced, high-stakes environments.

You are genuinely curious about AI and actively experiment with new tools, not as a trend to follow, but as a way to work smarter, standardize processes, and raise the bar for everything the marketing team produces.

What you will do

Events

• Own end-to-end event coordination, budget tracking, logistics, booth design, material sourcing, and travel bookings
• Develop event briefs, coordinate stakeholder preparation, and execute pre-event content across channels in both English and French
• Be present on-site at events and own post-event operations, CRM attribution, follow-up coordination, and ROI reporting

Demand Generation & Campaigns

• Execute campaign assets as briefed by the Marketing Manager; email copy, ad creatives, social content, and landing page copy
• Monitor campaigns in HubSpot, LinkedIn Campaign Manager, Google Ads, and other active platforms; track and report on CPL, MQL, and conversion metrics
• Support email, LinkedIn, and ABM campaign execution; assist with A/B testing setup, performance monitoring, and documentation of learnings

Content & Social

• Own the social media calendar, coordinating all bilingual content, scheduling, and performance reporting
• Project manage content production: blogs, case studies, thought leadership; coordinating with internal SMEs and ensuring on-schedule publication
• Support product and feature launch campaigns by executing content and asset production based on briefs from the Marketing Manager

Reporting & Operations

• Maintain lead tracking and campaign attribution in HubSpot; ensure data hygiene and accurate reporting across campaigns
• Build and maintain regular performance reports covering events, demand gen, social, and email
• Maintain the master marketing calendar and support general marketing operations, such as merch, swag, client gifts, printing, and shipping logistics

What your resume shows

Must Haves

• 3-5 years of experience in B2B SaaS marketing
• Full professional bilingualism in English and French, written and spoken 
• Experience in leveraging AI tools to enhance productivity and streamline workflows 
• Proven track record managing events end-to-end and representing the brand directly with prospects and partners
• Proven ability to manage multiple marketing workstreams simultaneously with strong attention to detail
• Solid grasp of core B2B marketing metrics: CPL, MQL, conversion rate, event ROI
• A strong alignment with our core values and high-velocity company experience
• Bachelor's or Master's degree in Marketing, Communications, or equivalent professional experience

Nice to Haves

• Experience working in a cybersecurity company, familiarity with technical and security-conscious buyers
• Proficiency with HubSpot, LinkedIn Campaign Manager, Google Ads, or Google Analytics
• Basic design proficiency in Canva for producing or adapting event and campaign assets
• Preference for candidates resident in Quebec or Ontario

What's in it for you?

• Competitive salary range.
• Enjoy up to six weeks of paid time off annually, because we value your work-life balance.
• Comprehensive health benefits, including:
• Life insurance
• Short- and long-term disability
• Paramedical and telemedicine services
• Health Spending Account (HSA)

Qohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. A working proficiency in English is required for this position based on the company's operational requirements. Only those candidates selected for interview will be contacted.

What We Do 

Every enterprise buys things: equipment, raw materials, services, software. But finding suppliers still runs on email chains, spreadsheets, and fragmented systems. It's slow, inconsistently applied, and difficult to scale. Fairmarkit helps enterprises like BP, Boeing, and Snowflake source smarter and spend better. Our autonomous sourcing platform puts AI agents to work across every category of spend. The result: up to 86% purchasing acceleration and 11% of savings, a direct boost to the bottom line.

The Role

Procurement leaders learn about new technology from peers at conferences, around roundtable dinners, and in the rooms where practitioners get honest with each other. This role owns those rooms.

As our Events and Field Marketing Manager, you'll run Fairmarkit's full external presence: industry conferences, speaking opportunities, hosted field events, Customer Advisory Boards, and virtual programs. This is a hands-on role with real ownership — and a real pace. We run multiple events every month, big and small, and this person keeps all of it moving. 

You'll manage logistics and budget, order swag, coordinate speaking submissions, prepare teams, and still have a point of view on what's worth doing. That point of view extends to content: you'll collaborate with the team on what gets said on stage, in invitations, and in follow-ups, and you'll have real taste for what resonates with a procurement audience. AI-native efficiency isn't optional here; it's how you do the job well.

What You'll Do

• Own the annual events calendar: selection, prioritization, and budget allocation across industry conferences, regional field events, and virtual programs
• Partner with content and demand gen on event programming and messaging: you have a strong point of view on what procurement audiences actually find valuable, and you bring that into every agenda, speaker brief, and post-event touchpoint
• Develop experiential marketing programs that bring the Fairmarkit brand to life at conferences, executive dinners, and hosted events, creating memorable moments that deepen engagement with procurement leaders
• Plan and execute Customer Advisory Boards and customer roundtables with Customer Success end-to-end, from invitations through post-event follow-up
• Build and manage the speaking engagement pipeline: identify opportunities, coordinate submissions, and prep executives and customers for the stage
• Drive pre- and post-event promotion with demand generation: email, social, content sequencing
• Plan our annual event and 3-4 smaller, hosted Fairmarkit field events per year, including venue sourcing, vendor management, run-of-show, and attendee experience
• Handle all logistics: registration, vendor contracts, swag ordering, booth operations, travel coordination
• Use AI tools actively to streamline planning, personalize outreach, and move faster than a team twice your size; we’ll support with the tools you need! 
• Track event-attributed pipeline and report results to the Head of Revenue Marketing

What You'll Bring

• 5+ years of B2B field or event marketing experience in enterprise SaaS or technology
• A track record running events at every scale, from intimate executive dinners to 10,000-person industry conferences
• AI-native working habits: you reach for AI tools first and keep finding new ways to use them
• Real energy for the work: outgoing, comfortable in rooms full of strangers, genuinely enjoy representing a brand in the wild
• Strong project management instincts; you run a tight ship without making it feel that way
• Experience coordinating speaking programs and working with executive stakeholders
• Proficient with Marketo, Salesforce, ON24, or similar tools.
• Ability to travel up to 25–30% of the time

Huge bonus: procurement or procuretech experience. If you've worked in procurement, marketed to CPOs and sourcing leaders, or know tools like SAP Ariba, Coupa, or Workday Sourcing, you'll hit the ground running. We sell to a specific, tight-knit community, and knowing it from the inside changes everything.

Life at Fairmarkit

We're a remote-first team that's built culture intentionally. People here stay because the work is genuinely interesting, the mission has real stakes, and the team pulls together. Here's what that looks like in practice:

• Remote-first, flexible work
• Competitive and equitable pay + equity
• Strong benefits and wellness program
• Work-from-home stipend
• Real growth and development opportunities
• Direct ownership and impact from day one

Procurement is one of the last major enterprise functions being transformed by AI. We're the ones doing it, and this role is in the middle of it.

Compensation

For this role you need to reside in one of the following states: California (CA), Colorado (CO), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Maryland (MD), Massachusetts (MA), Montana (MT), New Hampshire (NH), New Jersey (NJ), New York (NY), North Carolina (NC), Ohio (OH), Pennsylvania (PA), Rhode Island (RI), Texas (TX), or Washington (WA). The annual base salary for this role is $110,000–$150,000, depending on experience and location, plus equity and benefits. 

Fairmarkit is an equal opportunity employer and selects individuals best matched for the job based on qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status, or any other status protected by law.

Summary

As a primary architect of our financial systems, you will bridge the gap between sophisticated technical design and global business strategy to build a leading-edge digital ecosystem. This role offers the unique challenge of designing our next phase of automation, analytics, and AI in our business processes.

This is a high-impact opportunity to lead the evolution of our finance tech stack, ensuring our data and infrastructure empower the Wikimedia Foundation’s operations so that we can meet our vision of helping every human being freely share in the sum of all knowledge.

You are responsible for:

• Shaping, evolving, and championing the core finance systems strategy to improve accounting and finance operational workflows and promote automation.
• Developing and own a strategic 3-year finance system transformation roadmap that prioritizes initiatives based on business impact, feasibility, resource constraints, and evaluation criteria that measure the effectiveness of transformation initiatives against long-term Foundation goals.
• Driving end-to-end digital transformation of our workflows in collaboration with the business analysis, project management, IT Services teams, and subject matter experts.
• Leading cross-functional system transformation initiatives, serving as both strategist and hands-on project leader.
• Serving as the overall finance systems product owner, driving continuous improvement, proactively identifying inefficiencies, reducing manual work, and enhancing data accuracy and audit readiness.
• Proactively managing risks associated with ERP architecture and data integrity, ensuring that system evolutions do not disrupt business-critical financial activities or audit objectives.
• Driving collaborative decision-making and governance with senior leaders in IT, HR, Fundraising, and Security to execute system-related policies and internal controls, ensuring organization-wide compliance across global finance operations.
• Navigating complex, sensitive organizational shifts by influencing senior leadership and cross-functional stakeholders to adopt new technologies and process changes.
• Defining and owning adoption and success metrics for financial systems.
• Managing the budget and drive cost efficiency of our ERP systems.
• Acting as finance automation & AI lead for our financial workflows, identifying automation targets, improved analytics, and designing agentic workflows.
• Effectively leading a small ERP systems team of 2 direct reports who are responsible for managing multiple work streams and functional areas with dotted lines to other teams.  Ensuring the team meets goals, drives improvement, and develops professionally.

Skills and Experience:

Leadership and Collaboration

• 10+ years of progressive experience in finance transformation, ERP implementation, and systems improvement.
• Strong understanding of accounting and finance concepts; US GAAP principles; record-to-report, procure-to-pay, and other financial cycles.
• Ability to work effectively in a highly integrated working model, partnering deeply with other teams and subject matter experts to design solutions where boundaries overlap.
• Ability to lead workshops, including gathering and documenting business needs and use cases, and recommending envisioned processes.
• Experience delivering major transformation initiatives in waterfall and agile environments. 
• Proven track record in managing cross-functional systems teams. 
• Experience defining roadmaps, prioritizing backlogs, and delivering complex, multi-system changes.
• Able to communicate technical decisions in plain language to senior leadership and cross-functional audiences
• Skilled at working in a global, distributed, remote-friendly environment.

Technical and Architectural

• Direct experience designing and governing multi-tenant cloud enterprise architectures, including management of asynchronous data flows, API rates, and schema evolution between SaaS systems and data warehousing.
• Hands-on experience designing and implementing data pipelines to consolidate disparate data in end-to-end financial workflows.
• Deep understanding of finance processes and ERP systems (Sage Intacct, Coupa, Navan or similar).
• Understanding of non-profit data environments would be a plus.
• Experience defining integration strategy using knowledge of integration patterns and technologies (JSON/XML, REST/SOAP, webhooks), identity, and security controls.
• Knowledge of audit and compliance frameworks and the ability to map these to system configurations.
• Experience designing and implementing cloud data lake or data warehouse solutions in multi-tenant environments is a plus.

Qualities that are important to us:

• You enjoy collaborating with a range of stakeholders and value knowledge sharing. 
• You love solving problems and understand the connections between micro-decisions and macro systems. 
• You love using data and metrics to measure performance and to tell a story.
• You believe in the mission of the Foundation and are excited to refine tools, systems, ways of working to support that mission. 
• You are comfortable with ambiguity and are able to adapt to a rapidly changing business environment.
• You thrive in a results-oriented culture that favors collaborative decision making.
• You are a flexible and creative individual capable of managing multiple priorities and projects in a diverse environment.

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$136,760 to US$210,769 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following:
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)

Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

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Wikimedia Foundation

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News from across the Wikimedia movement

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Wikimedia 2030

Federato is hiring an Event Marketing Manager who wants to help reinvent what industry events can be. Our Events team is bold, creative, and committed to breaking the mold in a space that is long overdue for innovation. At the same time, Federato is scaling fast, expanding our presence across the industry, and investing heavily in world class events as a core growth engine. This is an opportunity to join a team that is not only encouraged to think differently but is also backed by a company with the momentum and ambition to make those ideas real.

In this role, you’ll own the strategy, planning, and execution of Federato’s third party conference and field event portfolio. You’ll lead programs across major global conferences, targeted field activations, and innovative experiential moments. You’ll execute established plans with precision while also shaping new programs from scratch, pushing boundaries, and elevating how Federato shows up on the industry stage.

If you’re motivated by creativity, strategic thinking, and crafting experiences that stand out, you’ll find endless opportunities to innovate and excel at Federato.

What you'll be doing: 

• Event Strategy and Planning: Manage Federato’s third party and field event portfolio. Develop event strategies aligned to marketing and sales goals.
  Build and execute plans for new conferences, sponsorships, and field programs. Partner with sales, customer success, marketing, product, and leadership to shape priorities and program direction. Evaluate event opportunities and articulate clear recommendations based on business goals.
• Event Operations & Execution: Manage logistics, timelines, budgets, deliverables, and run-of-show for all third party and field events. Lead coordination with vendors, production partners, and creative agencies. Negotiate sponsorship packages, booth options, and vendor rates with confidence and precision. Maintain strong relationships with industry conference organizers and partners. Ensure every program is delivered flawlessly, on time, and on budget.
• Cross Functional Leadership: Drive highly cross functional internal workflows, aligning sales, product, and marketing stakeholders. Lead event enablement for sales: pre event briefing, onsite readiness, follow up plans, lead management, and onsite meeting coordination. Communicate plans clearly, succinctly, and proactively to all stakeholders.
• Measurement, Optimization, and Reporting: Maintain reporting, dashboards, and performance scorecards. Track KPIs across pipeline influence, engagement, lead quality, attendance, and ROI. Surface clear insights and recommendations for future improvements. Build a continuous improvement loop across all events and programs.
• Creativity & Innovation: Bring fresh ideas to elevate the event portfolio beyond standard conference marketing. Identify opportunities to differentiate Federato through experiential moments, unique sponsorship elements, and new event formats. Constantly push to break the mold and innovate our approach to industry events. 

Who we hope you are: 

• 4-6+ years of event marketing experience, ideally in B2B SaaS or a related field
• Proven success managing third party and field event portfolios
• Exceptional sales enablement skills; you deeply understand how events support pipeline goals
• Strong project management capabilities; you keep complex programs on track without missing details
• Skilled negotiator who can secure favorable sponsorships and vendor contracts
• Highly collaborative with strong interpersonal communication
• Data driven mindset with experience using event metrics, dashboards, and reports
• Experience partnering with agencies, vendors, and conference organizers
• Able to articulate strategic recommendations and tie sponsorship decisions to business objectives
• Strong creative instincts and willingness to bring bold new ideas forward
• Highly organized and thrives in a fast paced, scaling environment

$120,000-$140,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

About The Wilshire Group 

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets.  With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace.  We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

Revenue Cycle Project Manager (Front, Middle & Back End – Epic Required)

Contracted-6+ months | W2 | $90.00 per hour

Position Summary

We are seeking an experienced Revenue Cycle Project Manager with deep expertise across the full continuum of care—front-end, mid-cycle, and back-end revenue operations. This individual will lead complex initiatives focused on optimizing revenue cycle performance, improving workflows, and driving system enhancements within Epic.

Key Responsibilities

• Lead end-to-end revenue cycle projects spanning:
  • Front-end: Scheduling, registration, insurance verification, authorization
  • Mid-cycle: Charge capture, coding, clinical documentation improvement (CDI)
  • Back-end: Billing, claims management, denials, AR follow-up, and collections
• Manage Epic-related implementations, upgrades, optimizations, and workflow redesigns (HB/PB focus)
• Collaborate cross-functionally with clinical, operational, and IT stakeholders
• Develop project plans, timelines, and deliverables; ensure projects stay on scope, schedule, and budget
• Identify revenue leakage opportunities and implement corrective strategies
• Monitor KPIs such as DNFB, clean claim rate, denial rates, and AR days
• Facilitate meetings, provide executive-level reporting, and communicate progress clearly
• Ensure compliance with regulatory requirements and payer guidelines

Required Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or related field (required)
• 5+ years of healthcare revenue cycle experience across front, mid, and back-end functions
• Hands-on experience with Epic HB (Hospital Billing) and PB (Professional Billing)
• Proven experience managing complex healthcare or IT projects
• Strong understanding of revenue cycle metrics, workflows, and best practices
• Excellent communication, organizational, and leadership skills

Preferred Qualifications

• Epic certification(s) in HB, PB, or related modules
• PMP or equivalent project management certification
• Experience with revenue cycle transformation or optimization initiatives
• Knowledge of CPT, ICD-10, and payer rules

About The Wilshire Group 

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets.  With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace.  We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

Project Manager – HIM (Epic Required)

Remote | 25% Travel | W2 Contract | $95/hour | 6+ Months (Extension Possible)

Position Overview

The Wilshire Group is seeking a Senior Health Information Management (HIM) Consultant with strong Epic experience and certification to support hospital and health system initiatives focused on documentation integrity, coding compliance, and HIM operational workflows.

This consultant will work closely with HIM leadership, coding teams, CDI specialists, and operational stakeholders to evaluate and optimize documentation workflows while ensuring compliance with regulatory and organizational standards.

The ideal candidate brings deep experience in HIM operations, coding practices, and Epic system workflows supporting health information management processes.

Key Responsibilities

Serve as a subject matter expert for HIM operations supporting hospital initiatives.

Partner with HIM leadership, coding teams, CDI specialists, and compliance departments to evaluate and improve documentation workflows.

Lead initiatives focused on:

• Clinical Documentation Integrity (CDI)

• Coding accuracy and documentation alignment

• Deficiency management and record completion

• Release of information processes

• Documentation compliance and regulatory readiness

• HIM operational workflow improvement

Assess current-state HIM processes and recommend improvements that support operational efficiency and compliance.

Provide Epic system guidance related to HIM workflows, ensuring system configuration and processes align with best practices.

Support initiatives related to:

• HIM operational workflow improvements

• Documentation process redesign

• Coding compliance initiatives

• Regulatory readiness

Collaborate with clinical leadership, compliance teams, and operational stakeholders to ensure documentation supports accurate and compliant medical records.

Participate in workflow analysis, validation, testing, and go-live support when needed.

Provide knowledge transfer and mentorship to HIM teams and operational leaders.

Required Qualifications

• 8+ years of Health Information Management experience within hospital or healthcare system environments

• Epic experience required

• Active Epic certification is preferred

• Strong knowledge of:

  • HIM operations

  • Clinical documentation integrity (CDI)

  • Coding workflows and compliance

  • Deficiency management

  • Release of information

  • Medical record lifecycle management

• Strong understanding of healthcare regulatory and compliance requirements

• Proven ability to analyze workflows and implement operational improvements

• Strong communication skills and ability to work with clinical, operational, and technical stakeholders

• Ability to operate independently in a consulting environment

Preferred Qualifications

• RHIA or RHIT certification

• Experience supporting large hospital systems or multi-facility health systems

• Prior healthcare consulting experience

• Experience supporting Epic HIM modules or documentation workflows

The Opportunity 🚀

As VP, Small Business Sales, you will own and scale Carrot’s SMB revenue engine.

This is not a maintenance role. It is a build-and-scale leadership opportunity with meaningful visibility across the business. You will shape the strategy, structure, operating rhythm, and execution model for one of Carrot’s most important growth segments.

You will lead a team of SMB sales representatives and work closely with Marketing, Revenue Operations, Product, Customer Success, Finance, and other Sales leaders to sharpen our go-to-market approach, strengthen our broker and consultant ecosystem, improve conversion, and create a repeatable path to revenue growth.

You will also be a key voice in executive-level customer conversations, helping position Carrot with HR, Benefits, Finance, and C-suite stakeholders who are making important decisions about how to support their people.

The right leader will bring strong commercial judgment, a builder’s mindset, operational discipline, and the ability to inspire teams to do ambitious, meaningful work.

What You’ll Own 💼

In this role, you will:

• Develop and execute the SMB sales strategy to consistently achieve or exceed revenue goals.
• Lead, coach, and scale a team of approximately 8–10 SMB sales representatives.
• Build a high-performance culture rooted in clarity, accountability, strong coaching, and continuous improvement.
• Design and operationalize the SMB sales engine, including forecasting, pipeline management, deal strategy, performance inspection, and sales cadence.
• Establish clear KPIs, operating rhythms, and leading indicators that drive consistent execution.
• Engage directly in strategic customer conversations with HR, Benefits, Finance, and executive stakeholders.
• Lead or support complex, multi-threaded deals when executive presence or strategic support is needed.
• Strengthen relationships with brokers, consultants, and channel partners who influence employer buying decisions.
• Own forecasting accuracy, pipeline visibility, and business performance for the SMB segment.
• Partner cross-functionally to improve messaging, pricing, packaging, enablement, and go-to-market effectiveness.
• Bring structured market feedback into Product and Marketing to influence roadmap, positioning, and buyer engagement.
• Help define what excellent SMB sales execution looks like at Carrot as the business continues to scale.

What Success Looks Like 📈

In your first 12–18 months, you will have:

• Built a predictable, scalable SMB sales engine with clear operating discipline.
• Established a repeatable path to SMB revenue growth.
• Improved team performance through stronger coaching, clearer expectations, and better execution.
• Strengthened Carrot’s presence with SMB buyers, brokers, consultants, and benefit influencers.
• Increased forecasting discipline, pipeline visibility, and leadership confidence in segment performance.
• Identified opportunities to improve packaging, positioning, and sales effectiveness.
• Helped define how Carrot wins in SMB for years to come.

About You ✨

You are a sales leader who knows how to build. You bring the discipline to run a strong business, the creativity to shape a growing market, and the leadership presence to inspire a team through scale.

You likely have:

• 8–10+ years of sales experience, including meaningful sales leadership experience.
• A track record of leading, coaching, and developing high-performing sales teams.
• Experience owning measurable revenue targets and driving consistent performance.
• Success selling complex, multi-stakeholder solutions to HR, Benefits, People, Finance, Healthcare, or executive buyers.
• Strong executive presence and confidence engaging senior decision-makers.
• Experience building or scaling a sales motion, not only managing an established one.
• Strong forecasting discipline and a data-driven approach to pipeline, performance, and team management.
• Comfort operating in a fast-moving, high-growth environment where strategy and execution happen in parallel.
• Experience working with brokers, consultants, channel partners, or other influencers in the sales process.

Nice to Have ⭐

While not required, we would be especially excited if you bring:

• Experience selling employer-sponsored healthcare, benefits, fertility, family-forming, hormonal health, or digital health solutions.
• Experience scaling or transforming a sales segment in a high-growth company.
• Familiarity with fully insured and self-funded employer benefit models.
• Experience building repeatable sales motions in SMB, mid-market, or benefits-driven markets.

Why This Role Matters 🧡

This role sits at the intersection of mission, market opportunity, and business growth.

The SMB segment represents a meaningful opportunity to expand access to Carrot for more employers and more employees. Many smaller organizations want to offer best-in-class benefits but need a partner who can make the buying process clear, scalable, and actionable.

As VP, Small Business Sales, you will help build that path.

You will have the opportunity to shape a growth engine from the ground up, influence how Carrot shows up in the market, develop a high-performing team, and create lasting impact for employers and families.

Interview Process 🤝

We take hiring seriously and believe a structured, transparent process helps both sides make the right decision.

For this role, you can expect:

1. Intro Call with Recruiting — 30 minutes
2. 3 -Minute Video Pitch 
3. Sales Leadership & HRBP Panel — 45 minutes
4. Cross-functional Panel — 45 minutes
5. Hiring Manager Interview — 45 minutes

Throughout the process, we will share context on the team, business strategy, expectations, and what success looks like. We encourage candidates to use each step to evaluate whether Carrot and this role are the right fit for their career, leadership style, and goals.

Why Candidates Join Carrot 🌍

Carrot offers the opportunity to do commercially meaningful work in service of a deeply human mission.

Our leaders are empowered to build and shape how we scale. We value ownership, thoughtful execution, collaboration, and long-term thinking.

Highlights include:

• A high-trust, high-ownership culture where leaders are empowered to build and scale.
• A mission-driven business with meaningful market demand and real-world impact.
• Competitive equity with a long-term focus on value creation.
• Flexible Time-Off. Actively promote healthy time off habits to ensure people are actually disconnecting and recharging.
• Comprehensive parental leave and family-forming support for employees and their families.
• A modern, flexible work environment designed to support productivity, collaboration, and balance.
• The opportunity to help expand access to care for people navigating fertility, family-forming, and hormonal health journeys.

Compensation 💰

Carrot offers a holistic Total Rewards package designed to support employees in all aspects of life inside and outside of work. This includes health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and more.

The starting base salary for this role is $185,000–$200,000, with actual compensation varying based on experience, skills, and job-related factors. Certain roles are eligible New Hire Stipend, Coworking Stipends and Productivity Stipends.

Fraud and Security Notice 🔒

All communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to securityreporting@get-carrot.com.

Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer cells in each patient. The Iovance TIL platform has demonstrated promising clinical data across multiple solid tumors. We are committed to continuous innovation in cell therapy, including gene-edited cell therapy, which may be a promising option for patients with cancer.

Overview

The Director, Medical Affairs (Medical Science Liaison) is a field-based medical leader responsible for shaping and executing regional field medical strategy for Iovances developmental and marketed products through high-impact scientific exchange, generation and communication of actionable medical insights, and cross-functional partnership. This role develops and sustains relationships with regional and national external experts (e.g., key opinion leaders, investigators, and healthcare systems) and leads territory planning and prioritization to support medical objectives, including clinical trial site identification and execution, consistent with applicable laws, regulations, and company policies. The Director operates with a high degree of autonomy and accountability, provides strategic thought leadership within the field medical organization, and helps establish consistent standards, processes, and capability building across the team, including coaching and mentoring as assigned.

Essential Functions and Responsibilities

• Own and advance the regional field medical strategy within the assigned territory, ensuring impactful, fair-balanced, evidence-based scientific exchange and representing Iovance as a credible, trusted partner to the healthcare community
• Lead delivery of high-quality scientific and clinical presentations on disease state(s) and Iovance products (approved and pipeline) to internal and external audiences; ensure appropriate use of approved materials, coach others on effective scientific communication, and uphold compliance requirements
• Strategically identify, map, and profile external experts (e.g., KOLs, investigators, advocacy and healthcare system stakeholders) and develop and operationalize territory engagement plans that prioritize the highest-impact accounts and inform enterprise medical priorities
• Develop and sustain strategic relationships with healthcare professionals and clinical investigators in academic and community settings; proactively identify scientific collaboration opportunities aligned with the medical plan (e.g., publications, advisory boards, investigator-initiated research support, and clinical trials, as applicable) and partner with internal stakeholders to enable execution
• Establish and maintain a high bar for insight quality by collecting, synthesizing, and communicating actionable field medical insights using approved tools and processes; identify trends, elevate insights to internal stakeholders, and help drive insight-to-action discussions and follow-through
• Provide scientific leadership for Medical Affairs activities and scientific sessions at key congresses/meetings; develop and execute regional congress engagement plans in coordination with internal stakeholders and support post-congress medical pull-through
• Lead strong cross-functional partnerships (e.g., Medical Affairs, Clinical Science, Clinical Operations, Market Access, and Commercial) to ensure coordinated execution of the medical plan, appropriate and compliant information flow, and alignment on key priorities across the region
• Model inclusive, professional leadership behaviors and contribute to a collaborative team culture through clear communication, reliable follow-through, and constructive partnership with internal and external stakeholders
• Apply strong problem-solving, prioritization, and decision-making skills to address complex field challenges; anticipate needs of patients and the healthcare community, recommend solutions consistent with medical strategy, and appropriately escalate risks and opportunities
• Demonstrate deep scientific/clinical expertise and executive presence, with the ability to communicate complex data clearly, accurately, and compliantly to a range of audiences and to influence medical decision-making
• Provide leadership and coaching (e.g., onboarding, field shadowing, sharing best practices, peer mentoring) and contribute to field medical capability building; may serve as a people manager and/or lead for initiatives, as needed
• Operate in accordance with applicable laws, regulations, and company policies (e.g., scientific exchange, privacy, adverse event reporting) and promptly escalate questions or issues through established channels
• Must adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics.
• Perform miscellaneous duties as assigned.

Travel

• Ability and willingness to travel up to 60% of the time within the assigned territory, as business needs require

Required Education, Skills, and Knowledge

• 12 to 15+ years of relevant biopharmaceutical/biotechnology industry experience, including 7 to 10+ years in Medical Affairs and/or an MSL role with increasing scope, strategic leadership, and accountability
• Advanced scientific degree (MD, PhD, PharmD)
• Demonstrated capability in needs assessment, facilitation, prioritization, decision making, collaboration, planning and organizing, execution and follow-up, with strong written and verbal communication and the ability to influence senior stakeholders in a matrix environment
• Strong meeting management skills and operational capabilities, including use of metrics/KPIs, documentation, and continuous improvement to drive consistent field execution
• Demonstrated ability to influence and align stakeholders within a complex matrix environment without direct authority; comfortable engaging with senior leaders and external experts
• Ability to manage competing priorities and deliver high-quality work within timelines
• Ability to work effectively within a matrix organization to achieve desired outcomes

Preferred Education, Skills, and Knowledge

• Experience as an MSL (or relevant industry role) and experience in oncology/immuno-oncology (e.g., melanoma and/or lung cancer) and/or cellular therapy
• Familiarity with the assigned territory and relevant external experts/healthcare systems
• Understanding of regulatory requirements for field-based personnel 
• Demonstrated ability to present effective and influential oral presentations
• Proven ability to coordinate across diverse functions, ensuring comprehensive and consistent planning
• Experience managing project and/or department budgets, resourcing, and vendor partnerships, aligning investments with strategic direction and demonstrating fiscal stewardship
• Demonstrated people leadership (direct and/or indirect), including hiring, onboarding, coaching, performance development, and leading through change

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made upon request to enable individuals to perform essential functions. Please contact Human Resources to request an accommodation.

Physical Demands and Activities Required

• Ability to travel, usually within the US; field-based position with potential for significant travel
• Ability to remain in a stationary position (sitting or standing) for extended periods, as needed, with or without reasonable accommodation
• Ability to move within a home or office environment and to position and transport typical work materials and equipment, with or without reasonable accommodation
• Ability to review and analyze scientific/medical information and work on a computer for extended periods, with or without reasonable accommodation
• Ability to perform repetitive hand/wrist motions associated with computer and mobile device use, with or without reasonable accommodation
• Ability to communicate and exchange information with internal and external stakeholders, with or without reasonable accommodation

Cognitive and organizational requirements: Ability to apply sound judgment; analyze and interpret information; solve problems; maintain confidentiality and discretion; manage multiple priorities; and meet timelines, with or without reasonable accommodation

Work Environment

This job operates in a professional or remote office environment and requires operating standard office equipment and keyboards. 

#li-remote

What We Do 

Every enterprise buys things: equipment, raw materials, services, software. But finding suppliers still runs on email chains, spreadsheets, and fragmented systems. It's slow, inconsistently applied, and difficult to scale. Fairmarkit helps enterprises like BP, Boeing, and Snowflake source smarter and spend better. Our autonomous sourcing platform puts AI agents to work across every category of spend. The result: up to 86% purchasing acceleration and 11% of savings, a direct boost to the bottom line.

The Role

Procurement leaders learn about new technology from peers at conferences, around roundtable dinners, and in the rooms where practitioners get honest with each other. This role owns those rooms.

As our Field & Events Marketing Manager, you'll run Fairmarkit's full external presence: industry conferences, speaking opportunities, hosted field events, Customer Advisory Boards, and virtual programs. This is a hands-on role with real ownership — and a real pace. We run multiple events every month, big and small, and this person keeps all of it moving. 

You'll manage logistics and budget, order swag, coordinate speaking submissions, prepare teams, and still have a point of view on what's worth doing. That point of view extends to content: you'll collaborate with the team on what gets said on stage, in invitations, and in follow-ups, and you'll have real taste for what resonates with a procurement audience. AI-native efficiency isn't optional here; it's how you do the job well.

What You'll Do

• Own the annual events calendar: selection, prioritization, and budget allocation across industry conferences, regional field events, and virtual programs
• Partner with content and demand gen on event programming and messaging: you have a strong point of view on what procurement audiences actually find valuable, and you bring that into every agenda, speaker brief, and post-event touchpoint
• Plan and execute Customer Advisory Boards and customer roundtables with Customer Success end-to-end, from invitations through post-event follow-up
• Build and manage the speaking engagement pipeline: identify opportunities, coordinate submissions, and prep executives and customers for the stage
• Drive pre- and post-event promotion with demand generation: email, social, content sequencing
• Plan our annual event and 3-4 smaller, hosted Fairmarkit field events per year, including venue sourcing, vendor management, run-of-show, and attendee experience
• Handle all logistics: registration, vendor contracts, swag ordering, booth operations, travel coordination
• Use AI tools actively to streamline planning, personalize outreach, and move faster than a team twice your size; we’ll support with the tools you need! 
• Track event-attributed pipeline and report results to the Head of Revenue Marketing

What You'll Bring

• 5+ years of B2B field or event marketing experience in enterprise SaaS or technology
• A track record running events at every scale, from intimate executive dinners to 10,000-person industry conferences
• AI-native working habits: you reach for AI tools first and keep finding new ways to use them
• Real energy for the work: outgoing, comfortable in rooms full of strangers, genuinely enjoy representing a brand in the wild
• Strong project management instincts; you run a tight ship without making it feel that way
• Experience coordinating speaking programs and working with executive stakeholders
• Proficient with Marketo, Salesforce, ON24, or similar tools.
• Ability to travel up to 25–30% of the time

Huge bonus: procurement or procuretech experience. If you've worked in procurement, marketed to CPOs and sourcing leaders, or know tools like SAP Ariba, Coupa, or Workday Sourcing, you'll hit the ground running. We sell to a specific, tight-knit community, and knowing it from the inside changes everything.

Life at Fairmarkit

We're a remote-first team that's built culture intentionally. People here stay because the work is genuinely interesting, the mission has real stakes, and the team pulls together. Here's what that looks like in practice:

• Remote-first, flexible work
• Competitive and equitable pay + equity
• Strong benefits and wellness program
• Work-from-home stipend
• Real growth and development opportunities
• Direct ownership and impact from day one

Procurement is one of the last major enterprise functions being transformed by AI. We're the ones doing it, and this role is in the middle of it.

Compensation

For this role you need to reside in one of the following states: California (CA), Colorado (CO), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Maryland (MD), Massachusetts (MA), Montana (MT), New Hampshire (NH), New Jersey (NJ), New York (NY), North Carolina (NC), Ohio (OH), Pennsylvania (PA), Rhode Island (RI), Texas (TX), or Washington (WA). The annual base salary for this role is $110,000–$150,000, depending on experience and location, plus equity and benefits. 

Fairmarkit is an equal opportunity employer and selects individuals best matched for the job based on qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status, or any other status protected by law.

The Role

Fairmarkit's PMM function is yours to build. As the only dedicated Senior Product Marketing Manager, you'll own positioning, messaging, launches, and enablement for our autonomous sourcing platform and supplier marketplace.  You will operate as a solo IC who punches well above their weight through systems thinking and AI-native execution. You're not here to support a function. You're here to define it.

You'll translate advanced AI and agentic capabilities into clear, differentiated value for two distinct audiences: the procurement leaders buying smarter, and the suppliers competing to win their business. You're the connective tissue between R&D and go-to-market. When a new capability ships, you decide how the world hears about it. When a deal stalls, Sales reaches for the asset you built. 

This is a great opportunity to step into a high-ownership role in a category AI is actively reshaping. 

What You'll Do

• Establish and continuously sharpen positioning and messaging for Fairmarkit's autonomous sourcing platform and supplier marketplace, — tailored to CPOs, procurement leaders, and finance stakeholders on the buyer side, and to supplier relationship and business development teams on the supply side
• Build AI-native PMM workflows from the ground up: use LLMs, automation, and purpose-built tooling to produce high-quality content, run research, and keep pace with a fast-moving product org without sacrificing depth
• Lead end-to-end go-to-market for new features and major launches — from narrative and packaging through naming, pricing input, launch plans, and post-launch analysis
• Partner closely with Product to influence the roadmap using customer, market, and competitive insights, especially around agentic AI use cases, UX, and procurement workflows
• Build and maintain core messaging frameworks, battlecards, and objection-handling guides; enable Sales and Customer Success through trainings, playbooks, and ongoing deal support
• Collaborate with Demand Gen, Brand, and ABM to develop integrated, product-led campaigns that drive pipeline, win rate, and expansion in target accounts
• Own core customer-facing assets including— decks, one-pagers, explainer pages, release notes, in-app education — for both buyers and suppliers, clearly communicating new capabilities and driving adoption across the marketplace
• Conduct market, buyer, and competitive research on procurement technology, source-to-pay, and AI/agentic platforms to identify whitespace and sharpen differentiation
• Champion the voice of the customer: synthesize qualitative and quantitative feedback from both procurement teams and suppliers into insights that shape product strategy, messaging, and sales motions
• Collaborate with product to define and track PMM success metrics — launch performance, feature adoption, content usage, win rates, and segment-level impact — and use data to iterate

What You'll Bring

• 7+ years of B2B product marketing experience, including meaningful ownership of enterprise SaaS and/or AI products
• Demonstrated success building or inheriting a PMM function with outsized results. Clearer positioning. Better adoption. Higher sales confidence.
• Strong storytelling instincts: you translate complex AI capabilities into crisp, outcome-focused narratives that land with stakeholders
• Compelling communicator: you present with confidence, build executive-ready decks, and know how to land a point in a room full of skeptics
• AI-native by default: you already use LLMs, automation, and AI tools as core parts of your workflow — for research, drafting, segmentation, competitive analysis, and more. 
• Proven track record enabling Sales and Customer Success with content, training, and deal support in a high-velocity or enterprise sales motion
• Analytical mindset with comfort using data to size opportunities, segment audiences, and measure GTM performance across CRM, marketing automation, and product analytics.
• Operationally sharp: you simplify complex workstreams, keep cross-functional projects on track, and hold teams accountable without friction
• Compelling communicator: you write with clarity, present with confidence, and know how to land a narrative in a room full of skeptics

Huge bonus: experience in procurement, supply chain, or financial operations. If you've marketed to CPOs and sourcing leaders, or know tools like SAP Ariba, Coupa, or Workday Sourcing, you'll hit the ground running. 

Life at Fairmarkit

We're a remote-first team that's built culture intentionally. People here stay because the work is genuinely interesting, the mission has real stakes, and the team pulls together. Here's what that looks like in practice:

• Remote-first, flexible work
• Competitive and equitable pay + equity
• Strong benefits and wellness program
• Work-from-home stipend
• Real growth and development opportunities
• Direct ownership and impact from day one

Procurement is one of the last major enterprise functions being transformed by AI. We're the ones doing it,  — and this role is in the middle of it.

Compensation

For this role you need to reside in one of the following states:  Colorado (CO), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Maryland (MD), Massachusetts (MA), Montana (MT), New Hampshire (NH), New Jersey (NJ), New York (NY), North Carolina (NC), Ohio (OH), Pennsylvania (PA), Rhode Island (RI), Texas (TX), or Washington (WA).

The annual base salary for this role is $160,000 - $180,000, depending on experience and location, plus equity and benefits.

Job Summary

The Manager, Issue Resolution is a key leadership role responsible for leading a high-performing team dedicated to resolving escalated issues and closing the gap between internal, external, and vendor stakeholders. Reporting to the Director of Policyholder Services, this position ensures service issues are resolved in an efficient, effective, and customer-focused manner and serves as the team’s primary escalation path. The Manager, Issue Resolution (IR) is responsible for oversight of internal and external issues, driving continuous improvement in processes, systems, and reporting and trending, aligning team behaviors to meet business area and company goals.

A high level of collaboration with senior and executive stakeholders is required in influencing change opportunities in their respective areas based on IR data and analysis. The Manager is expected to bring rigor to data capture, trend analysis, and performance reporting, translating insights into actionable recommendations for senior and executive leadership. The ability to manage competing priorities in a dynamic environment is essential, as is a continuous improvement mindset and strong people leadership to build and scale the IR program as the business evolves.

Duties & Responsibilities

• Tracks issue resolution trends, reporting insights, and tool metrics to drive accurate and high-quality Issue Resolution outcomes
• Identifies root causes of recurring issues and leads or partners with cross-functional teams, including Business Controls as appropriate, to implement corrective actions and prevent recurrence
• Collaborates with and influences business owners in identifying and supporting Continuous Improvement (CI) opportunities in their respective areas, translating IR root cause trends into actionable improvements
• Implements and continuously improves tools (processes and systems), reporting, and metrics to drive high-quality issue resolution; regularly communicates trends to senior and executive leadership
• Understands key operational processes across Operations business areas to effectively oversee issue resolution activities, assess issue impact and sensitivity, and provide informed guidance to the team and stakeholders
• Serves as the team’s primary escalation path, representing executive leadership in high-profile, escalated issues as a trusted and accountable point of contact across internal and external stakeholders, including top production agents and sales partners.
• Collaborates with the leadership and analytics teams to inform and advance strategy for Issue Resolution
• Develops and maintains sustainable processes, data capture methodologies, and systems to support program scalability and long-term effectiveness
• Assesses and communicates program scalability opportunities to senior leadership, providing recommendations that support the evolution of the IR function
• Designs and documents processes that deliver customer-focused solutions while mitigating risk and maintaining compliance with industry trends and regulations
• Partner with Compliance in supporting official complaint handling
• Ensures smooth transitions between involved teams by evaluating and optimizing tools and processes with third-party administrator (TPA)
• Drives continuous process improvement and cross-functional problem solving using internal metrics and analytics and industry best practices
• Manages team training and development and procedure enhancement to support timely issue resolution
• Tracks individual and overall team performance through quantitative and qualitative measurements; provides ongoing feedback, coaching, and direction to develop team capability
• Monitors daily operations; revises and enhances staffing policy, collaborates with operations leaders on capacity and demand modeling
• Performs other functions, duties and projects as assigned

Supervisory Responsibilities: This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.

Minimum Qualifications

• Bachelor's Degree in business administration, finance, marketing, or related field
• 7+ years general business experience with experience in life, annuity, and/or disability claims
• 7+ years experience in Customer Service, Issue Resolution work, direct resolution with customer
• 3+ years people leadership experience
• Life insurance certifications (e.g., LOMA, ICA) preferred

Other Requirements

• This position primarily involves sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.
• Perform other functions, duties and projects as assigned
• Regular and punctual attendance

#LI-JB1

#LI-Remote

The Partnerships Team 

The Partnerships team at OpenZeppelin drives strategic relationships with the financial institutions, enterprise technology vendors, fintechs, professional services firms, and standards bodies that are shaping how blockchain security is adopted at scale. We build and activate the partner ecosystem through which OZ's security audits, advisory services, open-source smart contract libraries, and security operations tooling reach the institutions and developers who need them most. We operate cross-functionally with Sales, Solutions Development, Legal, Engineering, and Marketing to ensure partnerships are structured well, activated quickly, and deliver measurable commercial impact.

What you'll be doing

OpenZeppelin is expanding its partnerships function and looking for a commercially driven Senior Partnerships Representative to help source, develop, and close strategic partnerships across our target verticals. You will work directly alongside the Head of Partnerships, owning a pipeline of partner opportunities end-to-end - from first conversation through to signed agreement and initial activation. This is a role for someone with good commercial instincts and strong execution discipline who is ready to grow into a larger partnerships remit.

• Source and develop new partnership opportunities across crypto-native projects, fintechs, and institutions.
• Own and progress a pipeline of partner deals across all stages, from prospecting and qualification through to commercial negotiation and close.
• Build and maintain working relationships with business development, product, and technical counterparts at partner organisations.
• Develop a strong understanding of each partner's business model, strategic priorities, and how OZ's offering creates value for them and their clients.
• Help structure partnership frameworks - referral, co-sell, integration, and joint go-to-market - that align incentives and drive measurable commercial outcomes for both sides.
• Collaborate closely with internal teams - Sales, Solution Development, Legal, Engineering, Services, and Finance - to coordinate input, manage dependencies, and keep stakeholders aligned throughout the deal lifecycle.
• Work with Solution Development and Engineering to shape integration and technical partnership proposals.
• Support the Head of Partnerships on pipeline reporting, forecasting, and contributing to how the function evolves.
• Represent OpenZeppelin at industry events, working groups, and partner meetings.

You have

• 3+ years in partnerships, business development, or sales at a technology company, with experience contributing to multi-stakeholder commercial deals.
• Sound commercial judgement: you can qualify opportunities, identify where value sits, and prioritize your pipeline accordingly.
• Comfortable engaging a range of stakeholders at partner organizations - commercial, product, and technical - and adapting your approach to each.
• Excellent written and verbal communication; able to translate technical complexity into commercial narrative and vice versa.
• Self-directed and comfortable with ambiguity - this function is still being built and you will be expected to contribute to how it takes shape.
• Experience in blockchain, fintech, financial institutions, digital assets, or enterprise technology is a strong plus.

Nice to have

• Exposure to common partnership structures - referral, reseller, co-sell, integration - and a working understanding of how they are negotiated.
• Commercially aware. You understand what a good deal looks like from both sides of the table, and you think beyond the signature to the relationship that comes after.
• Relationship-first. You invest in the people behind the partnership, not just the process. Deals progress because people trust you.
• Curious across disciplines. You enjoy getting up to speed on security, infrastructure, and institutional workflows, and you hold your own with technical and commercial counterparts.
• Autonomous but collaborative. You drive your own pipeline without needing to be managed, but you operate as part of a team and bring others in at the right moments.
• Builder mentality. You are joining an early-stage function. You are energised by that, not unsettled by it.

Logistics:

Our interview process takes place on Zoom and tends to consist of the following stages:

• Recruiter Call (30 mins)
• Hiring Manager Call (60 mins)
• Team Interview (30 mins)
• Leadership Interview (30 mins)
• Paid work test (up to 20 hours of paid work)
• Reference checks

Location: Flexible / Global (with travel as required)

Employment type: Contract

Duration: 6 months

Reports To:  Manager, Talent Acquisition

Position Summary

The Talent Acquisition Partner (TAP) is responsible for sourcing, attracting, and seeing through hiring of top talent across a global portfolio of mining operations, including exploration, construction, and production. This role is integral in supporting business growth by delivering high-quality candidates for technical, operational, and corporate roles in diverse and often remote locations.

The ideal candidate brings strong experience in mining or heavy industry recruitment, a proactive sourcing mindset, and the ability to operate effectively in a fast-paced, international environment.

The TAP will continue building on and extending internal client relationships through high-touch relationship management, customer focus and responsiveness.  The TAP is a subject matter expert on the applicant tracking systems, candidate sourcing methodologies and recruitment process effectiveness.

Key Responsibilities

• Partner with hiring managers across multiple regions to understand workforce needs and develop effective recruitment strategies
• Manage full-cycle recruitment for a wide range of roles including mining engineers (underground/open pit), geologists and technical services professionals, operations, maintenance, and processing personnel, project and construction teams, and corporate and support functions
• Source candidates through a variety of channels including direct sourcing, industry networks, job boards, and job fairs
• Build and maintain a global talent pipeline for critical and hard-to-fill roles
• Facilitate recruitment intake meetings and set expectations for recruitment process
• Conduct candidate screenings, interviews, and assessments to evaluate technical and cultural fit
• Coordinate and support international hiring processes, including relocation, secondments and mobilization
• Ensure a positive candidate experience throughout the recruitment lifecycle
• Track and report on recruitment metrics, market trends, and talent availability
• Support employer branding initiatives to position the company as an employer of choice in the mining industry
• Ensure compliance with local labor laws and internal hiring policies across jurisdictions

Required Skills

• 5+ years of full-cycle recruitment experience, preferably within mining, natural resources, or heavy industry
• 5+ years of client facing experience interacting with Hiring Managers throughout the recruitment process
• 5+ years of experience developing and executing sourcing methodologies to include market mapping, recruitment strategies, AI tools and Boolean searches
• Demonstrated experience recruiting for technical and operational roles in remote or international locations
• Strong understanding of mining disciplines and organizational structures
• Experience working in a global or multi-site environment
• Proficiency with applicant tracking systems (e.g. Greenhouse) and sourcing tools (e.g. LinkedIn Recruiter)
• High school diploma

Preferred Skills

• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience)

Skills & Competencies

• Strong stakeholder management and relationship-building skills
• Excellent communication and interpersonal abilities
• Proactive sourcing and headhunting capability
• High level of organization and ability to manage multiple priorities
• Cultural awareness and ability to work across diverse regions
• Problem-solving mindset with a focus on delivering results
• Ability to maintain confidentiality and professionalism

Additional Requirements

• Willingness to travel internationally to site locations and industry events as required
• Ability to work across multiple time zones

What We Offer

• Opportunity to work with a globally recognized mining organization
• Exposure to international projects and operations
• Competitive compensation for a 6-month contract period
• Career development and progression opportunities
• Dynamic and collaborative work environment

What you'll be doing:

• Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Who we hope you are:

• 3-5 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred. 
• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
• Solid experience in risk management, issue resolution, and stakeholder management.
• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
• A customer-centric mindset with a focus on delivering exceptional results.
• PMP, Scrum Master, or similar certifications are a plus

Our cash compensation amount for this role is targeted to $70,000 to $115,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. 

RapidSOS is ​​the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com.

What this role is about:
As a Senior Technical Account Manager (Sr. TAM) at RapidSOS, you will serve as the lead technical partner for our most complex and high-value enterprise customers. In this senior capacity, you will not only ensure the reliability and performance of critical systems but also act as a strategic consultant, mentoring junior team members and driving the technical evolution of our largest partnerships.

You will operate at the highest level of technical customer operations, telephony, and engineering, serving as a subject matter expert who guides enterprise organizations through ongoing operations with our technical teams.  Additionally for new accounts you’ll have to navigate architectural changes and large-scale platform migrations. If you are a seasoned technical professional who excels in high-stakes environments and possesses a deep-seated drive to improve the technology supporting emergency response, this role offers the opportunity to make a massive impact on global safety.

What you’ll do: 

• Lead the technical strategy for a growing premier portfolio of monitoring company customers, acting as their most senior trusted advisor and executive escalation point.
• Architect and oversee the design of enterprise-grade call flows, including advanced telephony routing, complex failover strategies, and custom integration patterns.
• Proactively audit system performance across the enterprise, identifying systemic risks and driving large-scale improvements to reliability, latency, and call success rates.
• Direct high-severity incident response coordination, conducting deep-dive root cause analysis and ensuring long-term remediation strategies are implemented across the customer base.
• Synthesize complex customer requirements into high-level strategic feedback for product and engineering leadership to help define the long-term platform roadmap.
• Orchestrate complex platform migrations and global feature rollouts, ensuring zero-downtime transitions for mission-critical services.
• Collaborate cross-functionally with leadership in engineering, product, and operations to refine the customer experience and internal support workflows.
• Establish and evangelize best practices regarding redundancy, monitoring, and massive-scale handling for real-world emergency spikes.
• Mentor junior Technical Account Managers, providing guidance on technical troubleshooting and relationship management.
• Analyze macro-level metrics and trends to drive continuous service improvement and business reviews with customer stakeholders

What we’re looking for in our ideal candidate: 

• 8+ years in a Technical Account Manager, Solutions Engineer, or similar senior technical role supporting large-scale enterprise customers. 
• Expert-level experience working with APIs, complex distributed systems, and cloud-based platforms. 
• A proven track record in environments where high uptime, low latency, and extreme reliability are non-negotiable. 
• Mastery in incident management, maintaining total composure under extreme pressure to drive rapid resolution during live emergencies. 
• Exceptional architectural vision, with the ability to map end-to-end workflows across vast networks of vendors and failure points. 
• Superior communication skills, capable of translating deep technical complexities into strategic insights for C-suite stakeholders. 
• High degree of autonomy and ownership, with the ability to prioritize high-impact tasks in a fast-moving, mission-critical environment. 
• Data-driven mindset, leveraging advanced analytics to guide technical decisions and recommendations. 
• Willingness to travel up to 10%

Nice-to-have experience (but not required!):

• Industry Expertise: Prior experience in the Personal Emergency Response Systems (PERS) space or the broader HealthTech/Remote Patient Monitoring industry. 
  Expertise in telephony concepts such as SIP, global call routing, and VoIP concurrency. 
• Extensive experience with Public Safety technology, medical alert systems, or high-volume contact centers. 
• Advanced knowledge of SRE (Site Reliability Engineering) practices, SLOs, and error budget management. 
• Experience managing complex, multi-party integrations in production-grade environments.

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally 
• Competitive salary and benefits and equity participation 
• A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $150,000 - $180,000. This role will also be eligible to receive equity options. #LI-Remote

RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. 

We're looking for a Director of Solutions Engineering to lead a global team of 18 solutions professionals in delivering technical expertise that drives enterprise revenue growth. You'll be responsible for scaling a high-performing team consisting of 1 Solutions Engineering Manager, 3 Solutions Architects, and 14 Solutions Engineers across multiple regions. This role requires a strong commercial mindset, the ability to drive performance through clear accountability, and deep experience working with enterprise-level customers.

You'll work closely with Sales, Product, and Customer Success to ensure our solutions engineering function delivers measurable impact on revenue outcomes. This includes developing team capabilities, refining processes, and ensuring technical solutions align with customer needs and business objectives. We're seeking someone who can balance strategic leadership with hands-on involvement in complex deals, build a culture of excellence and accountability, and scale the team to support continued growth in the enterprise segment.

 ESSENTIAL JOB FUNCTIONS

• Lead and develop a global team of 18 solutions professionals, including hiring, coaching, and performance management
• Drive revenue outcomes by ensuring the solutions engineering team effectively supports enterprise sales cycles
• Build and maintain a culture of accountability, performance excellence, and continuous improvement
• Collaborate with Sales (Account Executive Leaders) leadership to align solutions engineering priorities with revenue goals and pipeline growth
• Establish metrics and processes to measure team performance, customer outcomes, and business impact
• Partner with Product and Engineering to communicate customer needs and influence product roadmap
• Oversee complex enterprise engagements, providing strategic guidance and technical leadership when needed
• Develop team capabilities through training, mentorship, and career development planning
• Scale processes and systems to support team growth and operational efficiency
• Represent the solutions engineering function in cross-functional leadership discussions

EDUCATION AND EXPERIENCE

• 10+ years of experience in solutions engineering, pre-sales, or technical consulting roles with progression into leadership
• 5+ years of people management experience, including managing managers and leading distributed teams
• Demonstrated success driving revenue outcomes and supporting enterprise sales cycles
• Track record of building and scaling high-performing technical teams
• Strong commercial acumen and ability to connect technical solutions to business value
• Experience working with enterprise-level customers and navigating complex organizational structures
• Excellent communication skills and ability to influence cross-functional stakeholders
• Proven ability to drive accountability and performance in a results-oriented environment
• Experience establishing metrics, processes, and systems to scale team operations
• Passion for developing talent and building team capabilities over time
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking

U.S. Base Salary Range: $155,000 -$250,000

At Storyblok, we are committed to equitable compensation and pay transparency. We consider many factors when it comes to compensation, such as the scope of the role, job-related skills, experience, and relevant education or training. Our base salary ranges are determined by job and job level and are benchmarked to relevant location and industry data. The range displayed represents the target US base compensation range within which we are hiring for this role. For some roles Storyblok also offers a competitive commission structure.

Location: Remote

Department: People Operations 

Reports to: Talent & Onboarding Manager

About Bluebird Kids Health

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.

About the Role

We are seeking a driven and detail-oriented Recruiter to support full-cycle hiring across clinical and non-clinical teams. This individual will play a critical role in building strong talent pipelines, delivering an exceptional candidate experience, and partnering closely with hiring managers to meet hiring goals. This is a fast-paced, high-impact role ideal for someone who is organized, proactive, and comfortable managing multiple requisitions while maintaining a high standard of quality.

Key Responsibilities

Full-Cycle Recruiting

• Manage end-to-end recruitment for assigned roles (intake, sourcing, screening, interview coordination, and drafting offers)
• Partner with hiring managers to understand role requirements, timelines, and interview processes
• Drive alignment on candidate profiles, compensation, and hiring strategy

Sourcing & Pipeline Development

• Proactively source candidates through platforms such as LinkedIn Recruiter, indeed, and Greenhouse
• Build and maintain strong pipelines for high-priority and hard-to-fill roles
• Utilize creative sourcing strategies to attract diverse talent

Candidate Experience

• Deliver an exceptional candidate experience from initial outreach through onboarding
• Provide clear communication, timely follow-ups, and transparency throughout the hiring and onboarding process

Interview & Process Management

• Coordinate and schedule interviews across multiple team members 
• Interview candidates in alignment with current processes, including scorecards and closing feedback loops
• Ensure timely movement of candidates through the pipeline

Offer Management

• Support offer drafting, approvals, and negotiations in partnership with leadership
• Maintain alignment with compensation guidelines and internal processes

Data & Reporting

• Track pipeline activity and hiring metrics (time-to-fill, conversion rates, etc.)
• Maintain accurate and up-to-date records in Greenhouse

Qualifications

• 2–4+ years of recruiting experience (healthcare or high-volume strongly preferred)
• Experience managing multiple requisitions in a fast-paced, high growth environment
• Strong sourcing skills and familiarity with tools like LinkedIn Recruiter and Indeed
• Greenhouse experience strongly preferred
• Proven experience using AI-powered sourcing and screening tools within an ATS (Greenhouse preferred) to automate workflows and reduce time-to-hire.

• Ability to leverage AI to personalize candidate outreach messages while maintaining our company voice.

• Excellent communication and hiring manager management skills
• Highly organized with strong attention to detail
• Ability to prioritize and adapt to shifting hiring needs

What Success Looks Like

• Roles are filled quickly and efficiently with high-quality candidates
• Strong partnerships with hiring managers
• Positive candidate feedback and experience
• Organized, proactive pipeline management
• Ability to balance multiple priorities while maintaining organization 

Why Join Us

• Opportunity to help scale a mission driven, rapidly growing organization
• High visibility and impact across the business
• Collaborative and supportive team environment

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Client

As a values-driven home services company built on a simple promise, we show up, do the job right, and leave every home better than we found it. We are actively seeking a motivated and detail-oriented Office Manager to join our Atlanta team. This role is crucial for ensuring the smooth operation of our services and supporting the team's growth.

Responsibilities

• Answer inbound calls during business hours to schedule quotes and book jobs.
• Own outbound calls on unconverted leads, calling and texting leads that didn't book.
• Own daily scheduling and dispatch, ensuring that booked jobs are correctly staffed.
• Manage accounts receivable with automated and manual follow up.
• Complete onboarding paperwork, background checks, and system access for new hires before their first day on the job.
• Submit and approve all team timesheets by payroll cutoff with zero missed hours or late submissions.
• Track and renew all licenses, certificates of insurance, and compliance documents, initiating renewals at least 30 days before expiration.
• Serve as the communication hub between the owner, GM, technicians, and customers.
• Maintain accurate data entry across the CRM, job records, and financial documents.

Requirements

• Proven experience in an office manager, coordinator, or admin role within a home services business.
• Strong written and verbal communication skills in English.
• Confident using CRM platforms and scheduling tools.
• High attention to detail in data entry, invoicing, and accounts receivable.
• Disciplined about following checklists and SOPs.
• Coachable and receptive to feedback.

Compensation & Benefits (to be provided by Offshore Launch)

• Up to $1450, depending on experience
• 13th month pay
• Performance-based bonuses
• Comprehensive HMO policy, including dependents.
• Annual continuing education budget to support professional development

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.

Job Summary

We are seeking a highly skilled Senior Azure Infrastructure Engineer to design, implement, and manage secure, scalable, and resilient Azure cloud environments. This role has a strong focus on Disaster Recovery (DR) and business continuity for critical workloads.

You will lead the design and execution of DR strategies, ensuring alignment with enterprise standards and industry best practices. The ideal candidate brings deep Azure expertise, strong automation skills, and a commitment to operational excellence.

Key Responsibilities

Azure Infrastructure & Cloud Engineering

• Design and implement Azure infrastructure solutions including compute, storage, networking, and security
• Lead Azure Landing Zone design and implementation aligned with enterprise architecture
• Optimize infrastructure for performance, availability, scalability, and cost
• Ensure alignment with Microsoft Well-Architected Framework

Disaster Recovery & Business Continuity

• Architect and implement DR solutions using Azure Site Recovery (ASR) and Azure Backup
• Define and manage RTO/RPO objectives, failover/failback strategies, and DR test plans
• Configure cross-region replication and traffic routing using Azure Traffic Manager and Front Door
• Automate DR processes, runbooks, and recovery workflows
• Conduct DR drills and continuously improve recovery readiness

Infrastructure as Code & Automation

• Develop and maintain Infrastructure as Code (IaC) using Bicep, ARM templates, and Terraform
• Automate deployments and operations using PowerShell scripting, Azure CLI, and DevOps pipelines
• Collaborate with DevOps teams to implement CI/CD pipelines and environment automation

Security, Compliance & Governance

• Implement governance using Azure Policy, Blueprints, and RBAC
• Ensure compliance with regulatory standards and security best practices
• Manage identity and access using Azure AD, MFA, and hybrid identity solutions
• Perform security audits and vulnerability assessments

Monitoring & Operational Excellence

• Implement monitoring and alerting using Azure Monitor and Log Analytics
• Lead incident response, troubleshooting, and Root Cause Analysis (RCA)
• Participate in on-call rotations and provide escalation support during critical incidents
• Maintain documentation, runbooks, and knowledge base

Mandatory Skills

• Azure Core Infrastructure (Landing Zone design & implementation)
• Disaster Recovery using Azure Site Recovery (ASR)
• Infrastructure as Code (IaC): Bicep, ARM, Terraform
• PowerShell scripting
• Strong experience in Azure networking, security, and monitoring

Required Qualifications

Experience

• 5+ years of experience in Azure infrastructure engineering
• Minimum 2+ years focused on Disaster Recovery / ASR solutions

Education

Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)

Certifications

• CJIS Certification (mandatory; must obtain if not already certified)
• Microsoft Certified: Azure Solutions Architect Expert (preferred)

Preferred Skills

• Experience with hybrid cloud DR (on-premises to Azure)
• Hands-on with Azure DevOps and CI/CD pipelines
• Experience with Azure Backup, Traffic Manager, Front Door
• Knowledge of automation accounts and observability tools

Soft Skills

• Strong problem-solving and troubleshooting skills
• Excellent communication and documentation abilities
• Ability to work independently and in a global team environment
• Proactive mindset with focus on reliability and security

#LI-US1

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

People Strategy & Enablement (PS&E) bridges the gap between strategy and impact. We create clarity and momentum for People initiatives, partnering cross-functionally to design and run scalable programs and products that improve decisions, reduce friction, and support sustainable growth. By enabling operational excellence and alignment, we ensure the People team can move faster and with confidence.

Our work spans five core areas: strategic planning and roadmap prioritization to ensure the People team focuses on the highest-value initiatives; pillar management to track health, risks, and progress of strategic initiatives with transparency and accountability; project management to provide the discipline and structure required to move initiatives across the finish line — from inception through delivery; design readiness and change management to prepare the organization to adopt and sustain new programs; and People operating rhythms to organize and facilitate planning cadences and forums that keep the organization aligned and moving.

The role

This is not a typical project management role. As Project Manager for People Operations Intake & Portfolio, you will own the systems, processes, and judgment layer that determines what the Partners, Operations & Insights (POI) organization works on — and in what order. You will be the connective tissue between the People team's ambitions and POI's capacity, serving as the first point of contact for all work requests flowing into POI's four core teams: People Solutions, People Data Analytics & Research (PDAR), People Partners, and Employee Relations & HR Compliance.

You will build and run Stripe's POI intake and prioritization process end-to-end — from designing the intake experience for requestors, to triaging and evaluating incoming Jira tickets, to facilitating prioritization conversations with POI and People team leaders. As this function matures, you will expand into a broader portfolio intelligence role: the key strategic partner to all People team requestors, ensuring that the organization's most limited resource — team capacity — is always directed at the highest-priority work.

Critically, you will also build an AI agent to power and scale this work. You will design, iterate on, and deploy an intelligent intake assistant that helps with automated scoping, duplicate request detection, time commitment estimation, resourcing recommendations, and prioritization guidance — upleveling the quality of every intake interaction across the org.

What you'll do

• Own and operate the POI intake process end-to-end. Manage the Jira-based intake system, ensuring all incoming requests are triaged promptly, routed correctly, and tracked through their full lifecycle from submission to delivery.
• Serve as the primary intake partner for People team requestors. Act as a knowledgeable, approachable first point of contact who helps teams scope and frame requests well, setting clear expectations on timelines, effort, and likelihood of prioritization.
• Facilitate regular intake and portfolio cadences. Set cadence for POI Intake reviews, backlog grooming, and  full roadmap reviews.
• Identify systemic patterns and surface insights to leadership. Synthesize trends across intake submissions to proactively flag capacity constraints, recurring themes, capability gaps, and emerging risks before they become blockers..
• Apply strategic judgment to prioritize the POI portfolio. Evaluate incoming tickets against People team SOKRs, the 3-Year Plan (3YP), and establish prioritization frameworks.
• Build and maintain portfolio visibility and capacity reporting. Develop dashboards and reporting that give POI leadership and People team stakeholders real-time insight into resource allocation, queue depth, and roadmap health. Participate in quarterly business reviews and annual planning cycles.
• Design, build, and continuously improve an AI agent for intake. Create an intelligent agent that automates and enhances the intake experience, that ultimately can be deployed to reduce time-to-decision and improve requestor experience at scale.
• Continuously improve the intake experience. Build and maintain requestor-facing documentation, submission guides, communication templates, and onboarding materials that reduce friction and improve ticket quality at submission.
• Partner with POI leaders and People team leaders on resourcing and prioritization conversations. Prepare and present portfolio data and recommendations to senior stakeholders, facilitating trade-off discussions with rigor, objectivity, and a clear point of view.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, we encourage you to apply. Preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in project management, business operations, strategy, or consulting with experience navigating complex, matrixed organizations and managing competing priorities.
• Demonstrated experience designing, building, or significantly improving an intake, triage, or portfolio management process for a delivery team or operations function.
• Strong analytical and systems-thinking skills. Able to evaluate competing requests against strategic frameworks, make well-reasoned prioritization recommendations, and communicate trade-offs clearly to senior stakeholders.
• Proficiency in Jira or equivalent ticketing/project management tools. Comfortable with workflow configuration, ticket lifecycle management, capacity planning, and reporting.
• Proven experience using AI tools (LLMs, AI agents, or automation platforms) to streamline workflows, build lightweight productivity solutions, or automate repetitive operational tasks.
• Excellent written and verbal communication skills. Able to translate ambiguous, incomplete requests into clear, actionable project briefs and present complex portfolio data accessibly to both technical and non-technical stakeholders.
• Proven ability to manage relationships with senior stakeholders (directors, VPs), including setting expectations, navigating pushback, and facilitating alignment conversations with confidence.
• Comfort operating in ambiguous environments where the work is not always well-defined. Able to independently identify the right approach and establish meaningful success metrics.
• Collaborative, low-ego working style. Able to operate as a strategic partner and trusted advisor rather than a decision-maker, earning credibility through rigor and good judgment.
• At least 2 years of experience working within or closely alongside an HR, People, or equivalent internal operations team.

Preferred qualifications

• Hands-on experience building AI agents or automation workflows using no-code/low-code tooling.
• Experience with prompt engineering, RAG (retrieval-augmented generation) concepts, or designing human-in-the-loop workflows for AI-assisted processes.
• Background in portfolio management, demand management, or capacity planning, including experience with prioritization frameworks (RICE, WSJF, OKR-alignment scoring, or similar).
• Experience with change management frameworks (e.g., Prosci ADKAR® Model) and designing adoption strategies for new processes or tooling.
• Familiarity with HR systems (e.g., Workday, Greenhouse, Retool) and People team workflows.
• Experience building portfolio dashboards or capacity reports using tools like Tableau, Looker, Google Sheets, or similar.
• Experience building and deploying process documentation, requestor-facing guides, or enablement materials that improve submission quality and reduce intake friction.
• Familiarity with data privacy and compliance considerations relevant to employee data, particularly in the context of AI tools and automated workflows.
• Experience using AI tools to increase personal and team productivity.
• Advanced proficiency in Google Workspace (Sheets, Docs, Slides) and Mac OS.

What this job can offer you

• This is an exciting time to join Remote as a People Partner. As an individual contributor, the People Partner provides proactive, strategic partnership to their assigned client group, in alignment with the function’s lead People Business Partner. You will own the resolution of complex employee relations and lead the design and implementation of global people programs. Your mission is to drive commercial impact, ensuring our people strategies move the needle on business performance and scale effectively through AI and automation.

What you bring

• People Partnering Experience: Experience in a People team, specifically in an Employee Relations or People Partner capacity, supporting a global organization.
• Proactive & Solution-Oriented: You don’t just propose solutions; you own the end-to-end execution of complex projects.
• Commercial Mindset: You speak the language of the business and ensure people strategies accelerate business performance.
• Stakeholder Management: Ability to coach and influence leaders through complex organizational changes
• Tech & AI Savvy: You are an early adopter. You’re excited to use AI tools and automation to remove manual friction from your workflow.
• Complex Problem Solving: Demonstrated discretion and expert judgment while navigating high-risk, sensitive, and confidential organizational challenges.
• Data-Driven Storyteller: You use data to diagnose organizational health, validate strategy, and provide high-level, evidence-based advice
• Values-Led Judgment: You possess high emotional intelligence and the discretion to handle sensitive situations with grace.
• Async Champion: You have exceptional writing skills and thrive in an environment that prizes clear, public-by-default documentation

Key Responsibilities 

• Strategic Advisory & Consultancy: Act as the primary advisor to leadership within your assigned departments; provide expert consultancy on organizational health, complex leadership transitions, and performance strategy to align functional goals with Remote’s commercial objectives.
• End-to-End Program Ownership: Lead the design and iteration of global people programs while providing strategic review for broader people team projects to ensure they are scalable and high-impact.
• Complex Problem Solving: Independently own and resolve high-complexity employee relations issues, while ensuring a positive, values-aligned experience.
• Optimize via AI & Automation: Lead the adoption of AI and automation tools across the People Partnering function to increase collective efficiency and remove friction
• Data-Driven Strategy: Analyze people data and trends to contribute to decisions on strategy and programs, translating data into long-term strategy and making recommendations to leadership
• Culture Carrier: Influence and iterate on our high-performance culture by translating feedback into actionable strategies, modeling a growth mindset during periods of ambiguity.
• Handbook Leadership: Act as an ambassador and contributor to Remote's Handbook, ensuring our processes remain transparent, automated, and a strategic asset
• 70-80% of time is dedicated to functional business units, while 20-30% of time is assigned to priority projects.

Practicals

• You'll report to: Director, People Partners
• Team: People - People Partners
• Location: For this position we welcome everyone to apply, but we will prioritize applications from Europe and the Americas.
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

The Consumer Affairs Manager is a key leader for the Client Experience Team. In this challenging and dynamic role, you will support Formal Complaint Management Research and Response. The responsibility of this leader will be to lead/manage and direct a team of analysts handling formal complaint review/response to customers and regulators on behalf of Institutional Clients for Fortitude Life and Annuity Solutions (FLAS). This role reports into the AVP - Client Experience.

What You Will Do:

• Lead and develop a team of consumer affairs representatives, including assessing incoming and retained talent, development, coaching and performance management.
• Provides coaching and direction on complaint case resolution and responses.
• Review letter drafts and edits them.
• Develops and/or revises departmental procedures.
• Oversees departmental reporting.
• Management departmental projects and initiatives.
• Lead Continuous Improvement ideation discussions and definition of improvement opportunities.
• Drive exceptional execution and identify improvements.

What You Will Have:

• Undergraduate degree or equivalent experience.
• Minimum of 5 years Life Insurance Operations and compliance experience required.
• Strong organizational and interpersonal skills.
• Strong analytical capabilities and problem-solving skills, with demonstrated experience leading problem-solving initiatives.
• Experience leading small teams of direct reports.
• Excellent research skills and detail oriented.
• Experience facilitating group discussions.
• Effective communication (verbal and written).
• Collaborative, reliable and eager to learn.
• Highly detail oriented with the ability to succeed in a fast-paced environment with shifting deadlines and priorities.
• Exceptional skills in Microsoft Office programs (including Word, Outlook and Excel).
• Life and Annuity Operations Experience, exposure to formal complaint management review/research a plus.
• Knowledge of Life & Annuity products/systems a plus.
• Knowledge of AI Tools and usage.
• Excellent Process Design Capabilities.
• Strong Analytical Skills.
• Ambitious and Career Driven.

About Mood Health

Mood Health is changing how people access mental health care. We believe care should be personal, human, and accessible—and that every patient deserves a provider who truly fits their needs. That’s why we carefully match each client with the right clinician.

Our mission is simple and powerful: empower people to heal, grow, and thrive. We know mental health is just as essential as physical health, and authentic human connection drives everything we do. Through video visits, our expert clinicians deliver therapy and medication management from the comfort of home.

Role Summary

As the Senior Manager of the Associate Clinician Program, you will own the full lifecycle of associate therapists at Mood Health—from onboarding and supervision to performance, development, compliance, and clinical quality.

This is not just a supervision role. You will act as the program architect and operator, responsible for ensuring that associate clinicians are:

• Delivering safe, high-quality care
• Fully compliant with regulatory and payer requirements
• Supported, developed, and retained
• Integrated into a scalable, high-performing clinical system

You will lead and evolve a best-in-class program that balances clinical excellence, operational rigor, and human-centered support, while partnering closely with Clinical Leadership, Operations, and Recruiting.

What You’ll Do

Program Ownership & Strategy

• Own the end-to-end Associate Clinician Program, including structure, standards, and outcomes
• Define what “great” looks like for associate performance, experience, and progression
• Build scalable systems to support growth across supervisors, and care models
• Establish KPIs (quality, compliance, retention, patient outcomes) and continuously improve against them
• Conduct clinical interviews for associate clinicians and clinical supervisors

Clinical Quality, Safety & Oversight

• Set and enforce clinical quality standards across all associate-delivered care
• Oversee high-risk and complex cases, ensuring appropriate escalation pathways
• Partner with Clinical Leadership on risk management, incident review, and quality improvement
• Ensure consistency in clinical decision-making, documentation, and patient care standards

Supervision Model & Excellence

• Design and maintain a high-quality, scalable supervision model (not just compliance-based, but developmental)
• Ensure supervision meets all BBS and state regulatory requirements while also driving clinical growth
• Build calibration systems so supervision is consistent, rigorous, and aligned across supervisors
• Step in for coverage, escalation, or supervisor support when needed

Supervisor Leadership & Development

• Interview, train, and develop a strong bench of supervisors
• Provide ongoing coaching, feedback, and performance management for supervisors
• Create clear expectations, training pathways, and evaluation frameworks
• Foster a culture of accountability, support, and clinical excellence

Associate Experience, Growth & Retention

• Design a structured, supportive associate journey from onboarding → ramp → independence
• Build programming around clinical skill development, confidence, and career progression
• Ensure associates feel supported, connected, and set up for success in a remote environment
• Identify and address early signs of burnout, underperformance, or disengagement

Compliance & Regulatory Excellence

• Ensure full compliance with:
• State licensing boards (e.g., BBS requirements)
• Supervision ratios, documentation, and tracking
• Payer and audit requirements
• Own supervision documentation standards and audit readiness
• Partner with Credentialing and Compliance teams to proactively manage risk

Program Operations & Cross-Functional Integration

• Partner with:
• Recruiting (candidate quality, hiring profiles)
• Operations (workflow, scheduling, productivity)
• Credentialing (licensure, supervision requirements)
• Build systems, tools, and workflows that make the program efficient and scalable
• Standardize processes across onboarding, supervision, documentation, and performance management

Performance Management & Accountability

• Define and enforce clear expectations for associate clinicians
• Lead performance management, including coaching plans and improvement pathways
• Ensure timely intervention when performance, quality, or compliance concerns arise

Therapy Caseload

• Maintain a minimum caseload of 5 clients per week

Who You Are

• Active, unrestricted clinical LCSW license (e.g., LMFT, LCSW, LPCC, Psychologist)
• Meets BBS requirements for providing clinical supervision
• 5+ years of post-licensure clinical experience
• 2+ years experience supervising or mentoring clinicians
• Strong knowledge of ethical standards, risk management, and clinical best practices
• Familiar with BBS Regulations regarding Associate and Supervisor requirements

Preferred Qualifications

• Experience in a leadership or program development role
• Familiarity with telehealth or remote care models
• Strong organizational, communication, and training skills
• Experience implementing and coaching clinicians on performance improvement plans
• Technical and technology skills

Success in This Role Looks Like

• High-quality, consistent supervision across all teams
• Confident, well-supported supervisors and clinicians
• Strong compliance and reduced clinical risk
• Continuous improvement of supervision practices

Compensation

• $70 per encounter for client caseload
• $65-70 per hour for all clinical lead related duties
• $40 per hour for all no shows, training rate

Why Join Mood

• Be part of a mission-driven company redefining mental healthcare
• Directly shape how the next generation of clinicians is trained and supported
• High-impact, high-ownership role with visibility across the organization
• Collaborative, fast-moving environment where your work truly matters

EEO Statement: 

At MOOD, we believe great care starts with a great team—and great teams are diverse. We’re proud to be an Equal Opportunity Employer and welcome people of all races, backgrounds, identities, abilities, and experiences. No matter where you come from, what you believe, or how you identify, you are welcome here. We’re committed to fair hiring practices and fostering an inclusive, respectful culture where everyone feels seen, heard, and valued. We believe in the power of differences—and we’re glad you’re considering joining us.

Need accommodations during your application or interview process? Just reach out—we’ve got you.

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Role

We provide fractional Chief Revenue Officer services for mid-market home service contractors ($10M+ revenue). We step into companies with sales leadership vacuums and stabilize the revenue operation, build systems, and recruit the permanent leader. We work with 1-2 new clients a month by design. You are the founder's primary BD and marketing partner - running a high touch, relationship driven outbound motion to private equity firms, HR directors, and contractor owners. Every artifact you produce goes in front of executives deciding on $100K+ engagements. 

You are not someone who waits for direction. You bring recommendations, push back on weak ideas (even if they're from your senior), and own the execution. 

Responsibilities

• Run warm Linkedin outreach to the founder's connections and identify warm paths into target accounts via Sales Navigator
• Own outbound nurture sequences to private equity firms and HR directors, written in the founder's voice at executive grade
• Manage the relationship CRM in Go High Level - who's been touched, what the next step is, what's stale
• Draft thought leadership posts and comments on the founder's Linkedin that reflect Contractor CRO positioning (turnaround sales, leadership vacuums)
• Set up and maintain lead attribution across Linkedin, YouTube, podcast and inbound channels so we know what is actually working
• Manage podcast guest booking outreach and prep
• Maintain brand and messaging consistency across the website, decks, and client-facing assets. 
• Pivot strategy when needed. This is marketing - test, test, test. 

Requirements

• 3+ years in marketing, BD or sales operations role for a B2B services business.
• Proven ability to write executive-presence English copy - Linkedin posts, cold emails, sales collateral (not AI generated)
• Strong critical thinker who can push back on ideas with reasoning, and hold their own in a strategy conversation without needing to lead it
• Self directed operator who identifies what needs to happen, executes, and brings drafts for approval rather than waiting for instructions
• Bring recommendations - comfortable telling the founder why an idea won't work and proposing a better one, with reasoning
• Detail obsesses across spelling, formatting, and brand consistency - sloppiness costs deals
• Working knowledge of Go High Level (or similar platform) and Linkedin Sales Navigoator
• Available 6AM to 3PM Pacific Time, Monday to Friday

Compensation & Benefits (to be provided by Offshore Launch)

• Up to $1800, depending on experience
• 13th month pay
• Up to 150% of one month's salary in performance bonus. 
• Comprehensive HMO policy, including dependents

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.

About the role

We're hiring an Account Manager, Natural to own and scale Grüns Natural channel business across Sprouts, Whole Foods Market, Fresh Thyme, and Natural Independents. This role is critical as we deepen existing partnerships, forge new ones, expand distribution, drive innovation placement, and build a scalable, profitable Natural channel revenue engine.

You'll serve as the dedicated business owner for these accounts — leading strategy, execution, performance, and relationships end-to-end. Beyond maintaining the business, this role is responsible for elevating buyer conversations from transactional updates to insight-driven growth strategies, identifying whitespace, and developing retailer-specific playbooks that drive contribution margin and long-term partnership strength.

This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a biannual basis for amazing off-sites where we can connect IRL.  This role also requires travel, up to 30% to support key retail partners and business priorities.

In this role, you will:

• Own the Natural channel end-to-end — full accountability for strategy, execution, P&L, and results across Sprouts, WFM, Fresh Thyme, and Natural Independents.
• Lead buyer relationships across all accounts, driving strategic alignment and a consistent monthly business review cadence.
• Deliver flawless launches on-time and in-full — merchandising strategy, promotional plans, marketing alignment, and operational readiness.
• Own promo planning and post-event analysis, optimizing cadence, depth, and mechanics to maximize contribution margin at each retailer.
• Build a continuous pipeline of incremental opportunities: void closures, distribution expansion, secondary placements, always-on displays, and LTOs.
• Develop retailer-specific playbooks across displays, promo, and innovation — managing UNFI/KeHE relationships to optimize cost-to-serve.
• Map and prioritize Natural Independent accounts by revenue potential and strategic fit, building scalable onboarding playbooks to drive incremental distribution.
• Partner cross-functionally with Operations, CPFR, Finance, Marketing, and Analytics on forecasting, OTIF, display compliance, and EDI.

We're looking for someone who:

• Has 5+ years of CPG sales experience, with at least 2 years calling on Sprouts or Whole Foods Market.
• Deeply understands Natural channel economics — UNFI/KeHE dynamics, merchant strategies, distributor vs. direct models, and the cost-to-serve implications of each.
• Has a proven track record of expanding door counts, executing off-shelf programs, and successfully launching new items in complex Natural retail environments.
• Is fluent in margin math, manages trade spend with discipline, and knows how to negotiate slotting, display fees, and promo terms to protect contribution margin.
• Synthesizes SPINS Natural channel data, panel data, and retailer portal data into compelling sell-in stories and opportunity pipelines.
• Has experience working with and through broker partners — understanding how to hold them accountable, when to lean on them, and when to pursue a direct model.
• Is proficient in Excel/Google Sheets and PowerPoint/Slides, with the ability to build models, dashboards, and persuasive presentations.
• Thrives in a startup environment — comfortable with ambiguity, builds process where none exists, and doesn't wait to be told what to do.

Approach to the role:

• Acts like an owner, not an account manager — fully accountable for P&L, relationships, and execution.
• Brings a strategic lens with hands-on follow-through, moving easily between planning and doing.
• A confident negotiator who advocates for what’s right for the business.
• Curious, resourceful, and disciplined — tests fast, learns quickly, and kills low-impact work early.
• Passionate about health and nutrition, motivated by building meaningful brand presence in the right places.
• Embodies a “nothing is below me” mindset — willing to do whatever it takes to win.

To Apply: 

Please enter your info and share a bit about yourself with us below. We ask that you do not use Chat GPT or similar tools to answer these questions, as it is our hope to genuinely get to know you and the way you communicate and think! We do love integrating these tools into our work though, and you’ll hear plenty more about that if you join us.

Compensation & Benefits:

At Grüns, we're committed to providing a competitive total compensation package — grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is $120,000-$140,000 depending on experience, paired with a comprehensive benefits package designed to support the well-being and growth of our team.

Are you passionate about turning data into revenue? Do you love the challenge of balancing performance, efficiency, and monetization across a growing media ecosystem — and leveraging the latest AI tools to do it better and faster?

Rockbot is seeking a Sales and Advertising Analyst to join one of our fastest-growing divisions — Advertising. This is a newly created role designed to support the continued expansion of our programmatic and direct-sold business as well as analyze and identify new growth opportunities. You won't just be stepping into an existing seat — you'll help shape how yield and supply strategy evolves as we scale, including how we harness AI to unlock smarter optimization, sharper forecasting, and more efficient operations across our inventory.

In this role, you will lead yield and supply strategy, performance analysis, venue and vertical growth, and monetization optimization across our Digital Out of Home (DOOH) and Connected TV (CTV) inventory. You'll drive improvements in fill rates, pacing, pricing strategy, business development, and delivery efficiency — applying AI-powered tools and workflows to identify new or underutilized pockets of inventory and unlock incremental revenue at scale.

As a key partner in scaling Rockbot's advertising business, you'll bring strong analytical rigor, deep programmatic expertise, data evaluation and analysis, fluency with modern AI tooling, and a builder's mindset toward evolving our yield systems and processes.

We're looking for someone energized not only by the work itself, but by the opportunity to make a measurable impact within a stellar, high-performing team. You'll collaborate closely with Sales, Product, Engineering, Marketing, and Data to uncover insights, drive optimization, and help shape the future of out-of-home media.

You Will:

• Own yield strategy and fill analysis across Rockbot's advertising inventory, balancing campaigns, CPM performance, and partner goals.
• Monitor impression delivery, pacing, and budget utilization across programmatic and direct campaigns.
• Identify key areas for supply optimization, delivering vertical, regional, and seasonal insights to the programmatic and direct sales teams.
• Forecast new revenue opportunities through supply data analysis, focusing on venue and vertical growth and expansion. 
• Develop and maintain dashboards and reporting systems that surface revenue trends, anomalies, and growth opportunities — leveraging AI-assisted tools to accelerate insight generation and anomaly detection.
• Leverage LLMs and generative AI to streamline operational workflows, synthesize performance data, and surface actionable recommendations faster.
• Apply AI-driven approaches to pricing optimization and yield modeling, helping Rockbot stay ahead of demand patterns and market shifts.
• Partner with Product and Engineering to evaluate ad serving logic, targeting performance, and delivery efficiency.
• Audit and refine transparency and compliance files (ads.txt, sellers.json, s-chain) to ensure monetization integrity.
• Support pricing strategy, packaging, and forecasting for new advertising products and launches.
• Identify operational bottlenecks and implement process improvements — including AI-enabled automation — that drive scalable yield performance.
• Collaborate across commercial and technical teams to ensure advertising execution aligns with broader business goals.

You Have:

• 5–8 years of experience in yield management, data evaluation/analysis, ad operations, revenue strategy, or ad tech analytics.
• Deep fluency in media math — impressions, CPMs, pacing, budgets, forecasting, and delivery mechanics.
• Expertise in aggregating and analyzing data into actionable insights for cross-departmental applications. 
• Strong understanding of the programmatic ecosystem, including DSPs, SSPs, ad servers, and supply-side optimization.
• Experience working with DOOH, CTV, or multi-channel media inventory (bonus if both).
• Hands-on experience using AI tools — including LLMs or gen AI platforms — to enhance reporting, streamline workflows, or accelerate operational decision-making.
• Familiarity with AI-driven yield or pricing optimization concepts, with a curiosity to push further as the tooling evolves.
• Proficiency in Excel and BI tools such as Looker, Tableau, or similar platforms.
• Comfortability in crafting and articulating the data story at all levels of the company. 
• Extensive real-world experience developing and refining advanced AI prompts. 
• Exceptional communication skills — you can translate complex performance data into clear recommendations and action.
• A high-horsepower, proactive mindset with a bias toward continuous improvement and operational excellence.

About Rockbot:

Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable.

From independent local businesses to large national brands — across nearly every industry, including restaurants, bars, retailers, and more — Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com.

Compensation:

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The base compensation band for this role is $95K to $120K, plus equity and benefits for all team members.

Our Values

Accountability: We hold ourselves and those around us accountable. Admit mistakes, learn from them, share information and take ownership.

Curiosity: Test your beliefs proportional to impact, get feedback from others and be proactive. Learn new things. Have a growth mindset and evolve.

Empathy: We all have the ability to understand one another. Let's be better together by practicing empathy and understanding for one another.

Drive: We pursue our mission with relentless tenacity, passion, and positivity.

Ingenuity: We use innovation and imagination to solve tough challenges. We ask why and how quite a bit! We do our best to collaborate to come up with solutions.

Integrity: We trust you to do the right thing and act with integrity and Rockbot core values in mind. We're a team working toward a collective goal.

Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team — which includes individuals with different backgrounds, abilities, identities and experiences.

Senior Professional Services, Engagement Manager - - MEA, Dubai

An overview of this role

As a Senior Professional Services Engagement Manager focused on the Middle East and Africa, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. 

Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives.  In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.

Some examples of our projects

• Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
• Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work

What you'll do

• Build trusted advisor relationships with division chiefs, program managers, and technical leaders 
• Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
• Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
• Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
• Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
• Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements 
• Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
• Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
• Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
• Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
• Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
• Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
• Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
• Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
• Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.

What you'll bring

• Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
• Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
• Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
• Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
• Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
• Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
• Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.

The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the Professional Services Engagement Management handbook page.

An overview of this role

As the Director of Regional Sales for the Alps region, you’ll own the strategy and execution to grow GitLab’s presence across Switzerland and Austria. You’ll build and lead a high-performing Account Executive team, establish disciplined, data-informed sales processes, and stay close to the field by engaging directly with key accounts. Reporting to the VP of Sales, you’ll work across account management, customer success, marketing, product, engineering, and operations to deliver a consistent, high-quality experience for GitLab customers and expand our footprint. In this role, you’ll help shape GitLab’s go-to-market motion in the Alps region, drive new logo acquisition and expansion, and influence how we bring our open source and DevSecOps story to a broad range of customers while executing against ambitious bookings and ARR growth targets.

What you’ll do

• Lead the growth of GitLab’s business in the Alps region by building the regional sales plan, enforcing pipeline discipline, and driving day-to-day execution to meet quarterly bookings and ARR targets.
• Manage, coach, and develop a team of Account Executives, joining customer meetings and modeling consistent, high-activity, field-focused sales behavior.
• Drive new logo acquisition across a broad base of medium-sized businesses in the Alps region while shaping and executing a long-term strategy for larger, more complex accounts.
• Build GitLab’s reputation the Alps market by partnering with marketing, business development, and local networks to generate qualified pipeline and deepen market awareness.
• Establish clear operating rhythms, sales processes, and methodologies (such as MEDDPICC or similar) that create structure, accountability, and repeatability without sacrificing agility.
• Collaborate with regional sales leaders and cross-functional partners in account management, customer success, marketing, product, engineering, and operations to align coverage, share best practices, and ensure consistent execution.
• Develop and maintain executive-level relationships with key accounts, positioning GitLab as a strategic partner and uncovering expansion and renewal opportunities.
• Analyze pipeline, forecast, and performance data to identify gaps and opportunities, adjust regional plans to focus on the highest-impact activities, and represent the Alps business internally with clear insights on market trends and customer needs.

What you’ll bring

• Experience building and leading high-performing sales teams in a regional or multi-country context, with a focus on coaching, field engagement, and talent development.
• Ability to design and execute a regional go-to-market plan, including pipeline generation discipline, territory coverage, and structured deal execution.
• Familiarity with B2B software or technology sales and concepts related to open source and DevSecOps, with interest in deepening knowledge of GitLab’s platform.
• Skills in creating structure and clarity, setting expectations, and driving organized, data-informed sales processes, including the use of MEDDPICC or similar methodologies.
• Demonstrated strength in developing trusted relationships with senior customer stakeholders, including executive-level contacts, to support new business and expansion.
• Comfort operating in a dynamic, growth-focused, all-remote environment, acting as a self-directed “manager of one” and using Salesforce.com or similar CRM and marketing tools.
• Openness to collaborating across account management, customer success, marketing, product, engineering, and operations, with the ability to work effectively with distributed teams.
• Willingness to apply transferable leadership and sales skills from related markets or industries, even if direct Alps market experience differs, in alignment with GitLab’s inclusive hiring approach.

About the team

You’ll join a regional sales organization focused on growing GitLab’s presence across the Alps region, working closely with Account Executives and cross-functional partners in account management, customer success, marketing, product, engineering, and operations. The team is all-remote and collaborates asynchronously across time zones to build pipeline, manage complex sales cycles, and deliver consistent customer experiences. You’ll help shape how we organize coverage, implement disciplined sales processes, and bring structure to a high-growth region while staying aligned with global sales strategy and GitLab’s values of transparency, collaboration, and results.

#LI-BC2

Senior Professional Services, Engagement Manager - - EMEA

An overview of this role

As a Senior Professional Services Engagement Manager focused on EMEA, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. 

Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives.  In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.

Some examples of our projects

• Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
• Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work

What you'll do

• Build trusted advisor relationships with division chiefs, program managers, and technical leaders 
• Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
• Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
• Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
• Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
• Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements 
• Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
• Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
• Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
• Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
• Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
• Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
• Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
• Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
• Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.

What you'll bring

• Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
• Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
• Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
• Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
• Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
• Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
• Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.

The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the Professional Services Engagement Management handbook page.

At Bridgeway Benefit Technologies, we’re modernizing how professional services are delivered and managed across our client base. We’re seeking a Manager, Professional Services PMO to lead a team of project managers responsible for delivering complex client implementations and strategic initiatives with precision, accountability, and excellence. Reporting to the Vice President, Project Management Office (PMO), this leader will be instrumental in strengthening project governance, ensuring process adherence, and fostering a culture of delivery discipline and transparency across the organization. The ideal candidate is a strategic, hands-on leader who excels in coaching project managers, maintaining accountability, and ensuring all projects align with business goals, capacity, and revenue objectives.

This is a remote position, with up to 30% travel for customer and internal meetings. East coast candidates preferred.

Responsibilities:

• Lead and manage a team of project managers, overseeing day-to-day operations, workload balance, and adherence to Bridgeway’s PMO governance standards.
• Lead and execute internal projects from planning through delivery, ensuring alignment with organizational priorities, effective cross-functional coordination, and measurable business outcomes.
• Drive governance and accountability across the project lifecycle, ensuring consistent application of methodology, documentation, and communication standards.
• Monitor and control project performance, proactively identifying and mitigating risks, managing escalations, and ensuring timely delivery of quality outcomes.
• Partner cross-functionally with Portfolio Management, Implementation, Product, and Sales to ensure alignment between project delivery, resource capacity, and business objectives.
• Forecast and track revenue recognition, ensuring accuracy and alignment with monthly, quarterly, and annual financial goals.
• Mentor, coach, and develop project managers, providing ongoing training and feedback to strengthen leadership, communication, and stakeholder management skills.
• Serve as the first point of escalation for project or customer issues, providing guidance and direct support to ensure a positive client experience and successful resolution.
• Lead by example in communication and professionalism, modeling how to de-escalate conflicts, manage difficult conversations, and communicate with confidence and clarity.
• Champion PMO maturity, driving continuous improvement in processes, tools, and metrics to enhance consistency, visibility, and efficiency across all projects.
• Facilitate regular team meetings to communicate PMO strategy, track performance, and share best practices.
• Partner with leadership to prioritize initiatives, allocate resources effectively, and ensure the PMO supports organizational growth and strategic direction.

Requirements:

• 5+ years of experience leading project management professionals within a technology, SaaS, or professional services environment.
• PMP certification (Project Management Professional) strongly preferred
• Proven success in building and managing high-performing teams that deliver measurable business results.
• Demonstrated ability to enforce project governance and delivery standards in a matrixed or cross-functional environment.
• Strong financial and operational acumen, with experience managing revenue forecasting and capacity planning.
• Excellent communication, leadership, and interpersonal skills, with the ability to influence at all levels of the organization.
• Proficiency in project management tools such as Clarizen, Smartsheet, or Microsoft Project, and in creating executive-level reports or dashboards.
• Bachelor’s degree required.

Basys is an Equal Opportunity Employer.

The Channel Marketing Manager  is responsible for developing and executing strategic marketing plays to/through/with channel partners in their region. This position will be a channel marketer who will drive channel revenue as the regional owner of the joint marketing programme. You will work with channel sales and eligible partners to proactively plan joint marketing activities. In addition, you will support the global channel marketing strategy by localizing global campaigns and executing new regional campaigns to recruit, enable and accelerate partners as part of the KnowBe4 Partner Programme.

Responsibilities:

• Plan and manage partner marketing activities within budgetary guidelines and deadlines
• Execute strategic partner marketing programmes with extreme ownership, attention to detail and commitment to tracking success
• Identify and create quarterly plans with partners best fit for joint marketing based on programme metrics
• Partner with regional sales, channel sales, and field marketing to offer consultative support as the partner marketing expert, advocating for the power of through-marketing
• Nurture and build strong relationships with internal stakeholders including channel sales, partner programme office, field marketing and other marketing team members
• Stay in the know about channel and marketing best practices

Minimum Qualifications:

• A minimum of 3 years experience in channel marketing, specifically with a focus on building a network of partners
• Experience in the IT Security or SaaS technology industry a plus
• Previous experience with partner marketing funding/MDF programmes
• Proficient in Salesforce customer database
• Proficient in HubSpot’s or other Marketing Automation Platform for website pages and email application to segment partner communications, as well as test subject lines and improve delivery, open rates, and clickthrough rates on important communications
• Prior experience with partner relationship management (PRM) software such as Impartner, Salesforce PRM, or equivalent.
• Strong verbal and written communications including the ability to confidently present to event audiences of channel partners and/or executives
• Multi-lingual a plus
• Solid understanding of marketing channels as to advise channel partners on building effective campaigns
• Solid understanding of channel business and operations, including revenue and pipeline principles
• High attention to detail and discipline to follow established policies and procedures whilst proposing incremental improvements
• Experience working in a cross-functional team environment with the ability to collaborate respectfully, navigate shared responsibilities and influence successful outcomes
• Excellent time management and organisational skills
• Excellent interpersonal skills: You will be working with other business professionals and are expected to convey the value of our product and programmes and the culture and beliefs of our company outward to our partners
• “Can do” attitude and a willingness to learn, conquer challenges, take and learn from feedback whilst executing consistently at a high level

The base pay for this position ranges from $105,000 - $115,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/23/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

As a Partner Account Manager, your focus is on developing the partnership with key reseller partners to develop, enable, and grow these accounts. You are responsible for building the relationships with these partners that will result in increased deal registrations and Net New customers. You'll understand the ins and outs of your partners, what motivates and drives them, what their focus is and more. You'll enable them to be more successful in selling KnowBe4 products. You'll work with partner leadership to gain executive buy-in and leverage KnowBe4 leadership to continue to build it. You'll collaborate with your partner to build joint business plans with agreed upon metrics and drive customer acquisition through demand gen. 

Responsibilities:

• Build and maintain strong relationships with key partners reselling KnowBe4 products
• Conduct deep discovery to understand the partners’ organizational structure, goals and objectives as well as motivators for partner reps
• Develop a comprehensive understanding of your partners business and operations
• Conduct initial onboarding with assigned partners
• Collaborate with partners to develop mutually beneficial, strategic business plans to achieve sales targets
• Enable partners to equip them with positioning, product knowledge, selling best practices and demand generation tools
• Communicate the value of reselling KnowBe4 to increase partner investment 
• Engage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment
• Maintain clear and consistent communication with various teams at partner organizations
• Drive partners to the portal to utilize marketing campaigns and demand generation tools and assist them in implementing marketing campaigns
• Coordinate and collaborate on joint marketing efforts and tie it into business goals to deliver ROI
• Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship 
• Monitor partner performance and track key performance indicators (KPIs) 
• Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecasting
• Maintain accurate and thorough records in Salesforce.com
• Ensure partner compliance with partner agreements
• Drive adoption of company programs among assigned partners
• Set clear expectations with partners so that they understand rules of engagement, best practices and overall expectations of the partnership

Requirements:

• High school diploma or GED required 
• Bachelor’s Degree in a relevant field a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Minimum 3 years of sales experience (exceeding quota on a consistent basis), Channel Sales required
• Experience with Salesforce preferred
• Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
• Strong understanding of partner ecosystems and channel sales
• Excellent verbal and written communications
• Excellent time management and organization skills
• Strong collaborative and teamwork skills
• Strong analytical, strategic mindset, and negotiation skills
• Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
• Passionate about business and willing to go the extra mile

The compensation for this position ranges from $140,000 - $160,000 including base, bonuses and commissions.

Application deadline: 2/30/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Job Title: Regional Manager

Work Location: Remote

Travel: Monday–Friday

Reports to: VP, Operations

Salary Range: $110,000 - $135,000

About Grocery TV

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com.

About the Role

GTV is looking to add a hands-on Regional Manager who can lead a team of district managers, field technicians, build store relationships, partner with internal departments, and maintain and service our displays regionally. This is an excellent opportunity for a seasoned Field Manager who loves their job's hands-on aspects.

Grocery TV currently reaches over 90 million unique customers monthly across over 6500 stores, delivering 207 million monthly visits.

You will oversee the operations of our Grocery TV equipment across multiple stores and keep our network up in your designated region. You will work closely with our Operations Manager as well as the Customer Success team within the region you will be servicing.

For this role, we're looking for someone who is able to travel to the stores and events to help serve our clients while balancing the responsibility of managing a combination of full-time District Managers and hourly technicians.

Responsibilities

Ownership is a cornerstone of the employee experience. With that, we take pride in fostering an environment where our teammates can take the initiative for their growth and the success of their team & organization. Here are some responsibilities this role will own.

• Own the project management of planning net new installations
• Plan assets and logistics for the field teams to execute on their expectations
• Partner with the National Installation Manager to plan capacity and set customer expectations
• Hire, manage, and develop a team of District Managers (DM) who report to you
• Do market work-withs with each DM quarterly
• Visit stores during the sales cycle to identify installation solutions outside our standard offerings
• Building and leveraging store relationships to increase effectiveness at scale
• Road travel to one or more DMA’s as needed
• Support high-profile installations as needed

Travel

• Travel regionally up to 25% as needed

Requirements / Experience

• 3+ years of experience in an Operations or Customer Support role
• Interest in growing in an operations-related career path
• Strong critical thinking and problem-solving skills
• Excellent people & communication skills
• Comfortable troubleshooting technical issues over the phone
• Highly-detailed and an appreciation for organization
• Ability to work and collaborate with a small, fast-paced team
• Love the startup environment and building new things
• Ability to work independently and manage time effectively in the field
• Willingness to learn and adapt to new technology

Interview Process

1. Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
2. Introduction to Hiring Manager: Meet with the hiring manager (virtually or in-person) to share your background, learn about the role, and align on logistics.
3. Technical Interview: Meet our team remotely to respond to a prompt that relates to the role, and present your thoughts to our team, who will ask questions to better understand your critical thinking and skillset.
4. Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss how you might collaborate with the team. This is a perfect opportunity for you to vet us, too!
5. Virtual Leadership Interview: Lastly, all candidates have a final interview with a member of the leadership team. This conversation gives you the opportunity to reflect on the interview process and affirm this is the right role for you.

Why Grocery TV?

• 100% medical, dental, and vision coverage
• $1,200 annual HSA match
• $1,000 annual learning & development budget
• Unlimited PTO
• 16 weeks of parental leave for all new parents

Awards & Recognition

BuiltIn Best Places to Work 2026

Best Place for Working Parents 2026

About Customer.io

Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

About the role

Hi, I'm Bill, VP of Operations at Customer.io. I'm looking for an Information Security Specialist to join our team.

As our first dedicated InfoSec hire, you'll be the go-to person for securing our organizational systems, data, and operations across a globally distributed, remote-first company. Reporting to the VP of Operations, you'll work closely with IT, Compliance, and Platform Security to protect customer data, maintain our compliance posture, and help the company adopt AI tools thoughtfully and securely. This is a experienced individual contributor role — you'll be hands-on with tooling and policy, not managing a team.

We're a company that embraces AI — we use it in our product and want our team to use it to do their best work. We need someone who sees AI as an opportunity to enable, not just a risk to lock down. You'll help us build practical guardrails that let people move fast with AI while protecting customer data and staying compliant. If your instinct is to ban first and ask questions later, this isn't the right fit. If you get excited about figuring out how to say "yes, and here's how we do it safely" — keep reading.

What we value

• Pragmatic security — You focus on real risk reduction, not perfection, and avoid slowing the business down unnecessarily.
• Enablement over restriction — You default to “yes, if…” and help teams adopt tools like AI safely and confidently.
• Ownership and autonomy — You take responsibility for your domain and can operate independently in a fast-moving environment.
• Clarity and usability — You create policies and guidance that are simple, practical, and actually followed.
• Cross-functional partnership — You build trust and work effectively across IT, Engineering, Legal, and GTM teams.
• Curiosity and adaptability — You stay current on evolving threats, especially in AI and SaaS environments.
• Calm under pressure — You bring structure and clear thinking during incidents and audits.
• High standards, right-sized — You balance quality with speed and scale appropriately for a growing company.

What you’ll do

• AI Governance & Enablement — Develop and maintain a practical framework for evaluating, approving, and securely deploying AI tools across the organization. Assess data exposure risks, establish acceptable use guidelines, and help teams adopt AI confidently — not fearfully.
• Vulnerability Management — Own our vulnerability management program — scanning, triaging, coordinating remediation, and tracking resolution across infrastructure, applications, and endpoints.
• Compliance — Support and improve our compliance posture (SOC 2, ISO 27001), including evidence collection, control monitoring, and audit support. Ensure AI usage aligns with our regulatory and contractual obligations.
• Incident Response — Lead security incident response — investigate alerts, coordinate containment, document root causes, and drive improvements.
• Security Tooling — Manage and tune security tooling (EDR, SIEM/logging, DLP, email security, identity and access management controls).
• Vendor & Third-Party Risk — Conduct security reviews of third-party vendors, SaaS integrations, and AI services — evaluating data handling, model training policies, and privacy commitments.
• Policy & Standards — Develop and maintain security policies, standards, and runbooks that are practical and right-sized for our environment — including clear, usable AI usage policies that people actually follow.
• Application Security Partnership — Partner with Platform Security and Engineering on application security topics — advising on secure architecture, reviewing configurations, and supporting penetration testing efforts.
• Security Awareness — Drive security awareness initiatives — phishing simulations, training programs, AI literacy education, and ongoing guidance for the team.
• Threat Intelligence — Monitor and assess emerging threats (including AI-driven attack vectors), and translate them into actionable recommendations for leadership.

What we're looking for

• 7+ years of experience in information security, cybersecurity, or a related technical discipline.
• A pragmatic, enabling mindset toward AI — you understand the risks but you're not reflexively restrictive. You've thought critically about how organizations can use AI tools like LLMs, coding assistants, and automation responsibly.
• Hands-on experience with compliance frameworks (SOC 2, ISO 27001) — you've been through audits and know how to keep controls healthy.
• Strong knowledge of cloud security fundamentals (AWS, GCP, or similar), endpoint protection, and identity/access management.
• Experience with security tooling — EDR, SIEM, vulnerability scanners, DLP, and email security platforms.
• Solid understanding of incident response processes and the ability to stay calm under pressure.
• Familiarity with SaaS environments, remote-first operations, and the security challenges that come with them.
• Strong written communication skills — you can write a clear policy, a concise incident report, and a Slack message that people actually read.
• Self-starter mentality — you're comfortable working autonomously and prioritizing across competing demands.
• Experience evaluating AI/ML tools for data privacy and security risks is a strong plus.
• Experience in vendor risk assessment and third-party security reviews.
• Security certifications (CISSP, CISM, CompTIA Security+, or similar) are a plus but not required.

Compensation & Benefits

We believe in transparency. Starting salary for this role is $151,000 to $170,000 (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here →

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

• 30-minute call with Recruiter
• 45-minute video call with Hiring Manager
• 3 x 30-minute video calls with Cross-Functional Partners (IT, Compliance, Platform Security)
• 45-minute Case & Case Review Call with Team

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Join us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Position Summary:

The Associate Director, Market Access Marketing will play a key role in supporting the launch of atacicept in a dynamic environment. This role will be responsible for executing market access marketing initiatives, including leading coverage assessments, advancing payer and market research, developing high-quality payer-facing materials, and supporting field team readiness. The Associate Director will work collaboratively with National and Regional Account Directors, Trade & Distribution, Patient Hub, Marketing, Commercial Operations, HEOR, Medical Affairs, and external partners to ensure access strategies are aligned, compliant, and effectively executed in support of launch objectives. The ideal candidate is a strategic, execution-oriented marketer who is highly organized, adaptable, and motivated to contribute to deliver strong launch execution and support the organization as it evolves beyond launch.

Responsibilities:

• Lead hands-on execution of market access marketing initiatives in support of the launch of atacicept.
• Translate access strategy into high-quality, payer-facing marketing materials, including payer value stories, access tools, and resources to support engagement with national and regional payers.
• Lead coverage assessments and competitive access analyses to inform payer trends, access strategies, and evolving market dynamics.
• Deliver training of field-based Market Access teams and ensure readiness with access materials.
• Partner cross-functionally with National & Regional Account Directors, Trade & Distribution, Patient Hub, Marketing, Commercial Operations, HEOR, and Medical Affairs to ensure alignment, consistency, and timely delivery of access-related initiatives.
• Drive launch readiness by managing access marketing deliverables, timelines, and review processes, ensuring materials are accurate, compliant, and available to support launch milestones.
• Manage agencies and external vendors, providing clear direction and oversight to ensure high-quality, on-time execution of access marketing initiatives.
• Operate effectively in a dynamic, pre-commercial environment, adapting priorities and approaches as launch plans and organizational needs evolve.
• Contribute insights from launch execution to inform future indication expansion and lifecycle access strategies, in partnership with cross-functional stakeholders.

Qualifications:

• Bachelor’s degree required; advanced degree (MBA, MPH, PharmD, or related field) strongly preferred.
• 7+ years of relevant experience in pharmaceutical/biotech market access, payer marketing, or related commercial function.
• 4+ years of experience in Market Access Marketing, Patient Support Services, and/or Payer Account Management
• Demonstrated success developing and executing payer-focused marketing tools, preferably in support of a product launch.
• Strong knowledge of the S. payer landscape, reimbursement pathways, and key access drivers across payer segment.
• Thorough understanding of Medical, Legal, and Regulatory (MLR) review processes and experience managing materials through approval.
• Highly organized and detail-oriented, with the ability to manage multiple access marketing workstreams, timelines, and stakeholders simultaneously.
• Proven project management, prioritization, and agility skills in fast-paced, evolving environments.
• Experience managing external vendors and agencies of record, with accountability for quality, timelines, and outcomes.
• Strong collaboration and communication skills, with the ability to influence across functions and levels in a matrixed organization.

Position Summary:

The Associate Director, Clinical Quality Assurance, will report to the Executive Director, Quality Assurance. The Associate Director, Clinical Quality Assurance serves as a key quality partner to clinical study teams and provides quality oversight of clinical development activities. This role contributes to strengthening a maturing Quality Management System (QMS) by identifying quality risks, supporting risk-based decision making, and ensuring quality practices are effectively implemented across clinical programs.

The Clinical Quality Assurance organization partners with Clinical Development and cross-functional stakeholders to promote and maintain high-quality clinical research practices across the drug development lifecycle. The function provides quality oversight to ensure clinical trials are conducted in compliance with global regulatory requirements and that the organization maintains continuous inspection readiness.

This role provides proactive Clinical Quality Assurance oversight for clinical studies and development functions. The individual partners closely with Clinical Operations, Pharmacovigilance, Data Management, Regulatory Affairs, and other development function and  serves as a key member of study teams, helping identify quality issues and risks,  and reviews quality events, investigations, and CAPAs; analyzing quality signals across studies and vendors that support risk-based decision making, and ensuring quality management practices are appropriately implemented throughout the clinical trial lifecycle.

The role operates with a high degree of independence in evaluating quality risks and compliance considerations while collaborating closely with cross-functional teams to support effective implementation of quality practices across clinical development programs.

The position contributes to strengthening the organization’s maturing Quality Management System (QMS) by supporting procedural governance, audit program oversight, and quality process improvement initiatives.

Responsibilities:

• Serve as the Clinical Quality Assurance representative on assigned clinical study teams, providing proactive guidance to ensure clinical trial conduct aligns with GCP and regulatory expectations.
• Provide oversight of clinical quality events, investigations, and CAPAs, ensuring appropriate root cause analysis, corrective actions, and identification of systemic quality trends.
• Analyze quality signals across studies, vendors, and operational processes to identify emerging risks and recommend mitigation strategies.
• Contribute to governance of the clinical audit program, including risk-based selection of audits and oversight of Audit CAPA follow-up. Execution of audits is performed by the audit function.
• Serve as a quality interface with CROs and vendor quality representatives to ensure appropriate management and resolution of quality issues.
• Support inspection readiness activities and provide first-line Clinical QA support during sponsor regulatory inspections, including preparation and follow-up actions.
• Review and provide input on new or revised SOPs and controlled documents to ensure alignment with regulatory requirements and consistency across organizational procedures.
• Provide input on training assignments and training matrices to ensure procedures are appropriately implemented across functional roles.
• Participate in process improvement initiatives that support the development and strengthening of the Quality Management System, including the evaluation, assessment, and implementation of quality governance, processes, and systems.

Qualifications:

• Bachelor’s degree in life sciences, pharmacy, or related scientific discipline required. Advanced degree preferred.
• Approximately 8+ years of industry experience, including leadership in clinical quality oversight or quality governance.
• Strong applied knowledge of global GxP regulations applicable to clinical development, including:
  • Good Clinical Practice (GCP)
  • Good Pharmacovigilance Practice (GVP)
  • Good Laboratory Practice (GLP)
  • GMP experience is not required for this role
• Experience with the following is desired:
  • Quality management and oversight of clinical trials
  • Quality event and CAPA management
  • Regulatory inspection readiness and inspection support
  • Risk-based quality management approaches
  • Planning of clinical audits (including sites, internal audits)
  • Developing metrics and reviewing issues for quality signals and trends
  • SOP governance through controlled document reviews
  • Training matrix or training governance activities
• Relevant certifications such as RQAP, CQA, CCRC, or RAC are considered a plus.

The TMF Manager will report to the Executive Director, Clinical Quality Assurance and will support the quality and integrity of the Trial Master File (TMF) and electronic Trial Master File (eTMF) across clinical programs. This role helps ensure clinical trial documentation is complete, accurate, and maintained in accordance with regulatory requirements and industry standards throughout the clinical trial lifecycle.

The Clinical Quality Assurance organization partners with Clinical Development and cross-functional stakeholders to promote and maintain high-quality clinical research practices across the drug development lifecycle. The function provides independent oversight to ensure clinical trials are conducted in compliance with global regulatory requirements and that the organization maintains continuous inspection readiness.

This role provides oversight of Trial Master File management to ensure clinical trial documentation is organized, complete, and maintained in a state of continuous inspection readiness for our Vera studies. The individual partners with study teams, functional document owners, and system users to monitor TMF health, identify documentation gaps, and support effective TMF management throughout the lifecycle of clinical studies.

The position also serves as the eTMF system administrator and collaborates with Clinical Quality Assurance leadership to support system governance, implement improvements through appropriate change control processes, and provide training and guidance to study teams and functional stakeholders.

The role operates with a high degree of independence in monitoring TMF quality and completeness while working closely with cross-functional teams to ensure documentation practices align with regulatory expectations and organizational procedures.

Responsibilities:

• Provide oversight of Trial Master File management across clinical development programs and functions. The position partners closely with Clinical Operations, Clinical Supply Chain, Data Management, Pharmacovigilance, Regulatory Affairs, and other development functions to ensure essential clinical documentation is appropriately maintained within the TMF. Partner with study teams, functional document owners, and system users to facilitate periodic TMF health discussions and ensure alignment on TMF quality and completeness expectations.
• Interface with CROs and external vendors responsible for TMF activities and contributes to maintaining TMF inspection readiness across the organization. In addition, the position supports TMF lifecycle activities including study start-up planning, ongoing TMF maintenance, study closeout, and TMF archival in accordance with regulatory and company retention requirements.
• Contribute to establishing and maintaining consistent TMF management practices across studies and programs to support alignment with regulatory expectations and industry best practices.
• Conduct routine TMF health reviews and collaborate with study teams and document content owners to identify documentation gaps and ensure appropriate remediation.
• Oversee quality, completeness, and timeliness of Trial Master File (TMF/eTMF) documentation across clinical studies, ensuring appropriate governance of TMF practices across study teams and functional document owners.
• Develop and track eTMF metrics for studies and communicate trends or issues identified to study teams and management
• Serve as the eTMF system administrator, supporting user access management, system configuration support, troubleshooting, and ongoing optimization of system functionality to support TMF quality and inspection readiness.
• Support regulatory inspections and internal audits involving TMF records and management, including providing eTMF navigation and demonstration of TMF document structure and audit trail traceability.
• Collaborate with the Head of Clinical Quality Assurance and system users to identify opportunities to improve TMF processes, system functionality, and inspection readiness practices.
• Work with the eTMF system owner and IT or system support teams to implement system improvements in accordance with required change control and validation procedures.

 Qualifications:

• Bachelor’s degree plus 8 Years experience in life sciences, pharmacy, or related scientific discipline or commensurate work experience managing TMFs.
• Pharmaceutical, biotechnology, or CRO experience with direct involvement in Trial Master File management desired.
• Strong knowledge of regulatory requirements and industry expectations related to clinical trial documentation and Trial Master File management.
• Trial Master File (TMF) oversight and electronic TMF systems.
• Clinical trial documentation requirements and the TMF Reference Model.
• TMF health review and document completeness monitoring.
• Regulatory inspection readiness and inspection support.
• Cross-functional collaboration with clinical development functions.
• Working knowledge of global Good Clinical Practice (GCP) requirements and regulatory expectations for clinical trial documentation.
• Experience contributing to:
  • TMF process improvement initiatives
  • eTMF system administration or system governance
  • TMF metrics development and monitoring
  • TMF closeout and archival processes
• Experience working with CROs or vendors responsible for TMF activities.

Position Summary:

The Senior Manager, Quality Assurance, Drug Product focus, will report to the Director, Quality Assurance. The Senior Manager is responsible for collaborating with cross-functional teams and external partners to ensure both clinical and commercial Drug Products and Devices meet regulatory requirements and internal Vera standards.

Responsibilities:

• Responsible for quality oversight of biologics sterile drug product (DP) manufacturing and combination products, including design control and Design History File (DHF) requirements.
• Responsible for implementing strategies and tactics to promote and maintain GxP compliance.
• Lead quality aspects of and provide quality support on DP tech transfers.
• Liaise with CMO Quality partners to communicate QA policy and procedures.
• Collaborate with contract manufacturers and internal stakeholders to address deviations/ investigations and compliance issues.
• Responsible for material disposition of commercial and clinical DP/ combination products.
• Review executed batch records and associated documentation for material disposition.
• Review and approve GMP documentation such as master batch records, deviations, change controls, specifications, and various other protocol and reports to support GMP production.
• Review and approve validation protocols and reports such as process validation, shipping validation, cleaning validation, etc.
• Provides assistance during both internal and regulatory agency audits as required
  Perform Person-in-Plant duties, as required.
• Participate in Material Review Board as required.
• Helps define and implement appropriate quality standards/specification, methods, systems, and metrics for clinical and commercial quality operations.
• Act as the Quality representative on assigned product teams to advocate compliance and quality assurance.
• Lead for Quality Agreement with external partners.
• Support product lifecycle and continued process verification.
• Availability for 10-20% travel, both domestically and internationally.

Qualifications:

• Bachelor’s degree in biomedical engineering, chemical engineering, pharmaceutical sciences, or a related field. Advanced degree preferred.
• Minimum 10+ years of experience in a GMP Quality, Compliance, and/or Regulatory setting.
• Minimum 6+ years in a GMP QA role, with a preference for direct experience in biologics sterile DP manufacturing/aseptic processing including vials and prefilled syringes/autoinjectors.
• Excellent written and verbal communication skills, including a demonstrated ability to effectively communicate in a project team environment, within department, among functional groups and among external collaborators.
• Innovative skills with problem solving and peer influence.
• In-depth knowledge of FDA, ISO, EMA, GMP and ICH quality systems and regulatory requirements.
• Experience of working with external partners.
• Strong attention to detail is a must.
• Excellent interpersonal, written and oral communication skills.
• Outstanding organizational skills.
• Ability to operate in a fast-paced, multi-disciplinary industrial environment.
• Capable and comfortable with normally receiving no instructions on routine work and general instructions on new assignments.
• Familiar with global medical device/combination products standards such as 21 CFR Parts 803, 806, and 820, ISO 13485, and EU MDR is a plus.

Position Summary:

The Senior Director, Risk Management, Drug Safety & Pharmacovigilance (DSPV) will report to the Vice President, Drug Safety & Pharmacovigilance and will be responsible for our Risk Management strategy and Benefit Risk Office at Vera which strives for excellence and the creation of a best practice framework. As a Risk Management Lead, you will be empowered to work cross-functionally with colleagues to establish and manage the processes for Risk Management, benefit risk, RMPs, additional Risk Minimization Measures and REMS programs and other Benefit Risk deliverables. The overall goal of the Risk Management Lead is to optimize the proactive impact made by the PV department at Vera while maximizing patient safety and minimizing/preventing patient risk.

Responsibilities:

• Serves as Project manager of the PV Risk Management System to oversee, evaluate, characterize, strategize, implement, assess and track vera’s PV Risk Management obligations, commitments and proposed minimization measures to ensure patient safety is at the forefront of DSPV.
• Provide recommendations and guidance through subject matter expertise on risk management and risk minimization strategy to an assigned therapeutic area to ensure that product risk management strategies are consistent worldwide.
• Provide recommendations and guidance through subject matter expertise on the structured benefit risk assessment framework and the development of the benefit risk assessment documentation.
• Work closely with cross-functional teams (e.g. Clinical Development, Clinical Operations, Medical Affairs, Regulatory Affairs, and Biostats) to ensure alignment of Vera’s global position for the PV risk management processes.
• Provide strategic expertise to cross-functional product team members in developing pharmacovigilance risk strategies including benchmarking and scenario planning.
• Support the development of risk management plans (RMPs) in modular format, review RMPs) and ensure alignment with Good Pharmacovigilance Practices and other applicable regulations.
• Remain up to date and well informed on all Regulatory intelligence as it relates to risk management and relay this to the Project team and the PV medical safety science team.
• Aide in the development and review risk minimization documents such as Developmental RMPs, RMPs, risk minimization measures and Risk Evaluation and Mitigation Strategy (REMS).
• Provide subject matter expertise and thoughtful contributions to qualitative and quantitative structured benefit risk assessments.
• Provide guidance on incorporation of the patient’s perspective into benefit-risk activities (e.g. Real-World Evidence studies with Medical Affairs).
• Collaborate with PV Physician Leads, Clinical Leads, PV scientists and Clinical Research Scientists, and others cross-functional teams on benefit risk assessment strategy.
• Develop and provide recommendations for appropriate risk management interventions such as direct healthcare professional communications, educational materials, controlled access program.
• Provide guidance and drive the creation of tracking risk management commitments including utilization of a tracking spread sheet or platform and improvement assessments
• Monitor and report risk management metrics to ensure compliance.
• Provide centralized support, training, and leadership for safety and cross-functional members who work on risk management plans and risk minimization activities.
• Support inspections and audit activities internally and externally with regards to risk management processes.
• Perform other duties as defined in standard operation procedures or requested by supervisor.
• Work with PV Physician and PV Scientists to aide in the proper characterization and classification of Risk from initial signal to evaluation, validation, implementation in study documents, protocols, IBs, ICFs, and RMPs.
• Work with VP of DSPV, PV Physicians and PV Scientists on any Regulatory Submission/filing for BLA, SBLA, MAA, etc. to be sure that risks are reflected properly and carried through to support filing activities.
• Oversee risk components of Aggregate reports like DSUR, PBRER etc.
• Work with PV Physicians and PV Scientist in risk presentations at safety Governance meetings (MSRB & MSRC) to ensure proper communication of risk is achieved and proper course of action is followed.
• Manage and oversee any outsourced RMP related activities to external vendors.

Qualifications:

• PhD/Pharmacist/ PharmD/DO/MD with 12+ years of experience.
• Minimum 5-10 years in PV/safety OR clinical development preferred.
• Minimum 5-10 years of pharmaceutical industry/drug development experience.
• Pharmaceutical industry experience, with exposure to PV risk management, additional risk minimization measures, and/or REMS programs preferred.
• Strong track record of scientific and analytical thinking.
• Experience presenting at meetings is desirable.
• Work with integrity and work proactively in a fast-moving environment.
• Good Critical thinking skills. Ability to use good analytical/judgment skills to understand, analyze, and communicate.
• Project Management Skills with ability to manage both time and priority constraints and to manage multiple priorities simultaneously.
• Attention to detail, computer literacy, knowledge of safety databases.
• Good working knowledge of all the functions within PV from PV operations onto medical safety science and all processes in between.

About Freestar:

Freestar engineers cutting-edge monetization solutions for websites and apps. By combining industry-leading technology, data, and massive scale, we enable busy publishers to seamlessly maximize revenue while freeing themselves of the hassles of ad operations. Publishers then have more time to do what they do best: create content.

Job Description:

The Customer Success Manager acts as the primary technical advisor and strategic partner to our publishers. The ideal candidate will have a deep understanding of the advertising technology and programmatic landscape and a passion for solving complex challenges. You will focus on the long-term technical health and optimization of our clients' accounts, ensuring their ad stack is optimized for maximum yield and that all technical hurdles are swiftly identified and resolved by the appropriate internal teams.

Responsibilities:

• Own your publisher relationships end-to-end, beginning at onboarding through long-term growth and retention, acting as the single accountable lead for the account’s success.
• Serve as the primary technical point of contact and strategic advisor for a portfolio of premium and enterprise-level publisher accounts.
• Proactively monitor and analyze publisher ad performance, identifying and implementing technical optimizations to drive revenue growth.
• Independently perform high-level analysis to determine the root cause of technical issues affecting ad delivery and performance.
• Partner with the Support and Yield teams as necessary for escalations.
• Liaise daily with internal teams, including Support, Yield, Audience Strategy, Business Development, and Product, to escalate complex issues and advocate for publishers’ needs.
• Act as an expert on Freestar’s product suite and the broader programmatic ecosystem, providing technical guidance and best practices to clients.
• Educate publishers on new technologies and product features, and assist in upselling technical solutions that align with their business goals.
• Maintain a deep understanding of each publisher's technical nuances, business KPIs, and long-term goals.
• Develop and maintain strong relationships with our publishers’ technical teams, building trust through expert consultation and rapid issue resolution.

Qualifications:

• 3-5 years of success in a Technical Account Management, Customer Success, or Ad Ops role within the Ad Tech ecosystem.
• Advanced, hands-on knowledge of Google Ad Manager and Google Analytics.
• Deep understanding of the programmatic advertising ecosystem, including header bidding (Prebid.js), wrapper solutions, and ad serving principles.
• Familiarity with web technologies, including HTML, CSS, and JavaScript, and experience using browser developer tools for high-level debugging and issue identification.
• Experience with CRM, project management, and support tools (e.g., HubSpot, Jira, Zendesk, Trello).
• Advanced Excel skills (Pivot Tables, VLOOKUPs, etc.) and experience interpreting complex performance dashboards.

We’d also like to see:

• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Exceptional problem-solving and analytical skills, with the ability to navigate nuanced technical challenges under pressure.
• Strong work ethic and a drive to see technical projects through to completion.
• Collaborative and proactive team player with a proven ability to take initiative and provide strategic support to cross-functional partners. 
• Ability to thrive in a fast-paced, competitive environment, managing multiple priorities across various publisher accounts.
• Confidence and expertise to lead technical calls with clients and internal stakeholders.
• A passion for technology and a desire to stay on the cutting edge of the AdTech industry.

What you can expect in return:

• Full-Time, Salaried Position
• Fully remote company with collaborative asynchronous teamwork 
• Mentorship, continuing education, and professional development opportunities
• The opportunity to drive success alongside some of the top publishers in the world

Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

This role is not eligible for visa sponsorship

About Freestar

Freestar helps publishers maximize revenue through best-in-class ad monetization technology and data-driven yield strategy. Our Yield Managers are the analytical engines behind that success. They uncover insights, drive optimizations, and turn data into meaningful outcomes for both individual publishers and our broader network.

Position Overview

We’re looking for a data-savvy detail-oriented Yield Manager who thrives on solving complex problems and making sense of data. This is a highly analytical role that works closely with cross-functional teams to uncover monetization opportunities, lead investigations into yield performance, identify issues affecting publisher success, and partners with internal teams on strategic initiatives. You will provide both proactive insights on network-level performance and trends while also serving as the escalation resource for publisher-facing teams around yield optimization and strategy. 

Key Responsibilities

• Analyze publisher and network-level performance data to uncover trends, inefficiencies, and revenue growth opportunities.
• Translate complex data into clear actionable insights and produce yield optimization plans for publishers and Customer Success Managers.
• Diagnose and resolve performance issues, identifying root causes of revenue fluctuations and guiding teams to solutions.
• Develop and validate hypotheses on monetization strategies; measure and communicate results through concise, data-driven reporting.
• Lead or support macro-level strategic yield initiatives that advance network-wide optimizations and revenue growth.
• Serve as an escalation point for advanced yield inquiries and collaborate on strategic projects that improve publisher performance.
• Collaborate cross-functionally with Data Science, Product, and Engineering teams to continually improve auction mechanics, floor pricing models, ad product development, and ad layout strategies.
• Enhance analytics frameworks and tools by partnering with internal teams, refining dashboards, and creating standard methodologies for performance measurement.
• Support pre-sales and onboarding, using analytical insights to assess revenue potential and design optimal ad layouts.
• Monitor alerts and coordinate with Customer Success, Demand and Support teams to resolve issues before they affect revenue.
• Collaborate cross-functionally on A/B testing to support Yield-related experiments, and provide analyses to quantify lift and inform broader adoption.

Required Skills & Experience

• 1+ years in ad tech, yield optimization, programmatic operations, or data analytics; preferably at a digital publisher or ad management company.
• Experience working with Looker or other BI visual reporting tools.
• Strong command of Google Ad Manager (GAM), Google Analytics, Prebid, and header bidding environments.
• Prior experience in publisher monetization, yield management, or revenue optimization.
• Ability to analyze auction metrics (eCPM, RPM, RPS, fill rate, latency) and turn insights into measurable actions.
• Working knowledge of site performance tools (e.g., Chrome Console, Professor Prebid, Google Lighthouse, WebPageTest) and understanding of user experience tradeoffs in monetization.
• Excellent verbal and written communication skills; comfortable presenting complex ideas to both technical and non-technical stakeholders.
• Ability to translate technical or statistical findings into clear business insights.
• Excellent problem-solving, time management, and prioritization skills in a fast-paced environment.

Preferred Qualifications

• Proficiency in SQL and comfort working with large complex datasets.
• Understanding of machine learning or statistical modeling approaches.
• Exposure to programmatic performance analysis, demand-side bidding methodologies, and AB testing frameworks.
• Proactive, resourceful, and self-motivated; possesses intellectual curiosity and the drive to independently explore and solve problems.
• Adaptable and comfortable wearing many hats in a rapidly changing industry and company setting.

Personality & Working Style

• Relentlessly curious, analytical thinker who loves finding clarity in complex data.
• Able to balance micro-level deep dives with macro-level pattern recognition.
• Persuasive and confident in presenting findings to cross-functional partners.
• Adaptable, proactive, and eager to take ownership from insight to execution.

Why Freestar

• Highly collaborative, data-obsessed culture with growth opportunities across analytics, product, and strategy tracks.
• Access to cutting-edge monetization data and tech stack at scale.
• Competitive compensation and benefits.
• A supportive environment where ideas, experimentation, and continuous learning are valued.

INFUSE Academy drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results. Please watch this video to learn more.

We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.

As we scale, we’re looking for a strategic and growth-oriented Team Lead, Learning and Development to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.

Our L&D Philosophy

We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators.

We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful.

Role Overview

As the Team Lead, Learning and Development, you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team.

Key Responsibilities

• Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
• Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
• Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
• Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
• Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
• Develop and manage a limited number of your own e-learning projects as an instructional designer.
• Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
• Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.

What We’re Looking For

• Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department.
• 1+ year of experience in team coordination, leadership, or project management within learning or related fields. 
• Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
• Strong communication and relationship-building skills, with experience in managing change within teams.
• Stakeholder Management – ability to effectively network & build relationships internally & externally
• Highly organized with a proactive mindset and strong attention to detail.
• Comfortable adjusting plans based on shifting priorities.
• A team player who can keep things moving while fostering a collaborative, supportive environment.
• Impeccable English oral and writing skills.

What We Offer

• A dynamic and supportive team environment focused on innovation in learning.
• Meaningful involvement in training initiatives with global impact
• Career growth potential within a fast-paced, purpose-driven team.
• Possibility to learn cutting-edge e-learning tools and approaches.
• Access to high-quality professional development resources and marketing insights.
  
  

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

INFUSE Academy drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results. Please watch this video to learn more.

We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.

As we scale, we’re looking for a strategic and growth-oriented Team Lead, Learning and Development to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.

Our L&D Philosophy

We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators.

We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful.

Role Overview

As the Team Lead, Learning and Development, you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team.

Key Responsibilities

• Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
• Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
• Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
• Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
• Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
• Develop and manage a limited number of your own e-learning projects as an instructional designer.
• Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
• Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.

What We’re Looking For

• Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department.
• 1+ year of experience in team coordination, leadership, or project management within learning or related fields. 
• Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
• Strong communication and relationship-building skills, with experience in managing change within teams.
• Stakeholder Management – ability to effectively network & build relationships internally & externally
• Highly organized with a proactive mindset and strong attention to detail.
• Comfortable adjusting plans based on shifting priorities.
• A team player who can keep things moving while fostering a collaborative, supportive environment.
• Impeccable English oral and writing skills.

What We Offer

• A dynamic and supportive team environment focused on innovation in learning.
• Meaningful involvement in training initiatives with global impact
• Career growth potential within a fast-paced, purpose-driven team.
• Possibility to learn cutting-edge e-learning tools and approaches.
• Access to high-quality professional development resources and marketing insights.
  
  

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

INFUSE Academy drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results. Please watch this video to learn more.

We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.

As we scale, we’re looking for a strategic and growth-oriented Team Lead, Learning and Development to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.

Our L&D Philosophy

We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators.

We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful.

Role Overview

As the Team Lead, Learning and Development, you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team.

Key Responsibilities

• Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
• Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
• Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
• Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
• Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
• Develop and manage a limited number of your own e-learning projects as an instructional designer.
• Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
• Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.

What We’re Looking For

• Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department.
• 1+ year of experience in team coordination, leadership, or project management within learning or related fields. 
• Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
• Strong communication and relationship-building skills, with experience in managing change within teams.
• Stakeholder Management – ability to effectively network & build relationships internally & externally
• Highly organized with a proactive mindset and strong attention to detail.
• Comfortable adjusting plans based on shifting priorities.
• A team player who can keep things moving while fostering a collaborative, supportive environment.
• Impeccable English oral and writing skills.

What We Offer

• A dynamic and supportive team environment focused on innovation in learning.
• Meaningful involvement in training initiatives with global impact
• Career growth potential within a fast-paced, purpose-driven team.
• Possibility to learn cutting-edge e-learning tools and approaches.
• Access to high-quality professional development resources and marketing insights.
  
  

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

INFUSE Academy drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results. Please watch this video to learn more.

We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.

As we scale, we’re looking for a strategic and growth-oriented Team Lead, Learning and Development to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.

Our L&D Philosophy

We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators.

We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful.

Role Overview

As the Team Lead, Learning and Development, you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team.

Key Responsibilities

• Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
• Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
• Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
• Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
• Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
• Develop and manage a limited number of your own e-learning projects as an instructional designer.
• Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
• Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.

What We’re Looking For

• Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department.
• 1+ year of experience in team coordination, leadership, or project management within learning or related fields. 
• Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
• Strong communication and relationship-building skills, with experience in managing change within teams.
• Stakeholder Management – ability to effectively network & build relationships internally & externally
• Highly organized with a proactive mindset and strong attention to detail.
• Comfortable adjusting plans based on shifting priorities.
• A team player who can keep things moving while fostering a collaborative, supportive environment.
• Impeccable English oral and writing skills.

What We Offer

• A dynamic and supportive team environment focused on innovation in learning.
• Meaningful involvement in training initiatives with global impact
• Career growth potential within a fast-paced, purpose-driven team.
• Possibility to learn cutting-edge e-learning tools and approaches.
• Access to high-quality professional development resources and marketing insights.
  
  

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

INFUSE Academy drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results. Please watch this video to learn more.

We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.

As we scale, we’re looking for a strategic and growth-oriented Team Lead, Learning and Development to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.

Our L&D Philosophy

We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators.

We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful.

Role Overview

As the Team Lead, Learning and Development, you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team.

Key Responsibilities

• Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
• Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
• Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
• Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
• Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
• Develop and manage a limited number of your own e-learning projects as an instructional designer.
• Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
• Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.

What We’re Looking For

• Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department.
• 1+ year of experience in team coordination, leadership, or project management within learning or related fields. 
• Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
• Strong communication and relationship-building skills, with experience in managing change within teams.
• Stakeholder Management – ability to effectively network & build relationships internally & externally
• Highly organized with a proactive mindset and strong attention to detail.
• Comfortable adjusting plans based on shifting priorities.
• A team player who can keep things moving while fostering a collaborative, supportive environment.
• Impeccable English oral and writing skills.

What We Offer

• A dynamic and supportive team environment focused on innovation in learning.
• Meaningful involvement in training initiatives with global impact
• Career growth potential within a fast-paced, purpose-driven team.
• Possibility to learn cutting-edge e-learning tools and approaches.
• Access to high-quality professional development resources and marketing insights.
  
  

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.