About the Role

Crunchyroll is seeking a Senior Manager, CRM Marketing to lead localized CRM engagement for India and MENA—two of our fastest-growing regions. Based in Mumbai or Hyderabad, this role will own the CRM campaign calendar for the region, balancing high-velocity title moments and catalog beats while bringing our biggest anime moments to life across owned channels.

You will plan and execute high-impact, fan-first campaigns that support title launches and catalog discovery—including new season/series drops, dub drops, mid-season arcs, and finales for top-tier titles. Success in this role requires strong segmentation and analytical judgment, plus the ability to translate IP into messaging that creates an emotional connection with fans.

You'll also act as a subject matter expert for India and MENA, championing transcreation and locally resonant storytelling (not just translation), cultural nuance, and fan-first engagement. You'll partner closely with our global Lifecycle Marketing team that owns always-on lifecycle journeys; in this role, you will serve as a regional advisor and ensure key title moments and local insights are reflected in the broader lifecycle strategy.

What You'll Do

• CRM Campaign Calendar Ownership: Own the CRM campaign calendar for India and MENA across tentpole releases, seasonal beats, and catalog programming, aligning timing, targeting strategy, and channel plans with local and global priorities.
• Go-to-Market Campaigns: Collaborate with regional marketing, brand, programming, and curation teams to design localized go-to-market moments for major content launches, seasonal events, partnerships, and fan activations.
• Segmentation & Audience Strategy: Apply best practices in personalization and segmentation to build targeted campaigns informed by fan behavior, affinities, regional nuances, and language/dub preferences. Partner with Data Science and Growth teams to refine audience definitions, identify opportunities, and improve precision over time.
• Regional Market Expertise: Serve as Crunchyroll's CRM market lead for India and MENA, advising on cultural nuances, local market behaviors, channel norms, and fan engagement opportunities.
• Localized Lifecycle Strategy: Provide regional inputs into India and MENA lifecycle journey strategies across acquisition, onboarding, engagement, retention, and winback, working closely with our Lifecycle Marketing team. Ensure best practices in personalization, segmentation, and lifecycle orchestration.
• Marketing Technology Ownership: Lead campaign execution and performance optimization in partnership with Operations, Martech, and Data Analytics; manage CRM initiatives within Braze (or similar) across email, push, in-app, notification center, and relevant messaging channels, ensuring excellence in configuration, QA, measurement, and reporting. Own content-triggered messaging strategy that supports title moments and engagement in alignment with lifecycle standards and guardrails.
• Cross-Functional Partnership: Work with Regional Marketing, Product, Brand, Content, Creative, Data Science, and GTM teams to create cohesive fan experiences and ensure lifecycle campaigns align with both local and global priorities.
• Performance & Optimization: Analyze CRM campaign performance, identify opportunities, and apply insights to continuously improve effectiveness and fan impact through test-and-learn approaches, including cohort analysis and incrementality-minded measurement.
• Innovation & Experimentation: Stay ahead of market dynamics and messaging ecosystems (mobile-first behaviors, regional languages/Hinglish, WhatsApp norms, payment behaviors, and device/telco ecosystem nuances) to evolve CRM campaign strategy and execution.

About You

We get excited about candidates who bring:

• 8+ years of experience in CRM, retention, or subscriber engagement marketing, ideally within streaming, digital subscription, gaming, e-commerce, or entertainment.
• Strong experience with Braze (or comparable orchestration platforms) with a focus on campaign planning/execution, segmentation, triggers, and multi-channel delivery.
• Deep knowledge of Indian and MENA consumer behaviors, digital marketing platforms, and messaging ecosystems (especially WhatsApp, UPI-driven funnels).
• Strong creative acumen and storytelling ability—capable of translating IP into fan-first messaging that builds emotional connection and drives action.
• Strong analytical skills to interpret performance data, develop insights, and translate them into targeting and creative optimizations.
• Proven ability to collaborate across regional and global teams in a fast-paced, matrixed environment.
• Passion for anime, entertainment, or fan-first brands is highly valued.
• Additional proficiency in relevant regional languages is a plus.
• Bachelor's degree in Marketing, Business, or related field.

About the Team

Our Lifecycle Marketing team designs personalized journeys that drive fan connection, engagement, and loyalty. Through data-driven insights and creativity, we activate the right experiences at the right time across channels—helping anime fans feel seen, understood, and inspired by Crunchyroll.

About Blenheim Chalcot

Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world.

The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship.

Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more!

One of our FinTech ventures, Salary Finance is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey!

About Salary Finance

Salary Finance is one of the UK’s fastest growing free employee benefits.

Who we are:

Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.

Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.

We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.

The role

As a Customer Service Associate at Salary Finance, you will be a crucial part of our customer operations team, ensuring that our regulatory communications are handled efficiently, and our customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of our customer service processes.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via live chat and email, ensuring a seamless and positive customer experience.
• Diagnose and resolve customer queries related to loan applications, payments, and account updates.
• Interpret and explain company policies, financial products, and service terms accurately to customers.
• Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system.
• Prioritize and escalate unresolved or complex issues to relevant departments (e.g., tech support) in a timely manner and follow up diligently, providing regular status updates to customers.
• Troubleshoot basic technical issues (e.g., login problems, document upload errors) and collaborate with the tech team to report and resolve system-related issues.
• Ensure compliance with data protection regulations (e.g., GDPR) when handling sensitive information.
• Adhere to standard operating procedures (SOPs) and service-level agreements (SLAs) to meet performance benchmarks.
• Identify recurring customer issues and share insights with the operations and product teams for process improvements.
• Suggest enhancements to FAQs or knowledge base articles to reduce repetitive inquiries.
• Promote customer retention by delivering exceptional service and building trust.
• Share best practices and customer insights with colleagues to enhance team performance.
• Participate in training sessions to stay updated on product changes, new processes, and compliance guidelines.

About you

The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

Required Skills:

• You enjoy interacting with customers daily, both over the live chat and by email You have an upbeat approach and can think on your feet.
• You have exceptional organisational and time management skills, the ability to perform smoothly and consistently in a fast-paced environment.
• You are a detail-oriented perfectionist who loves to take on a complex task and gets it done, every time.
• You are passionate about technology and social impact and want to help build a business that delivers a meaningful difference to society.
• You are resilient, empathetic, collaborative, and self-motivated.
• You have experience in a customer or client facing environment.
• You delight in solving problems and going above and beyond to treat customers fairly and leave them feeling valued.
• You have excellent communication skills and can present complex details, concepts, and information in an easy-to-understand format.
• You have an intermediate knowledge of Google Sheets and Excel and able to Manipulate data.

Preferred Skills:

• Customer service experience in a financial services, technology, or employee benefits company.
• Experience of working in a regulated environment.
• You are familiar with CRM systems Knowledge of G Suite Advanced Excel skills.
• You have knowledge of TCF, the Data Protection Act/GDPR, CCA and Anti Money Laundering procedures.

Education Qualification:

• High School Diploma and Above.

What we can offer you

• Be part of the World’s Leading Digital Venture Builder
• Have the opportunity to be a part of and learn from the incredible diverse talent in BC
• Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI
• A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!
• 24 days of annual leave &10 public holiday days
• Private Medical for you and your immediate family & Life Insurance for yourself

Important

At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.

About Salary Finance

Salary Finance is one of the UK’s fastest growing free employee benefits.

Who we are:

Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.

Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.

We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.

The role

As a Customer Service Associate at Salary Finance, you will be a crucial part of our customer operations team, ensuring that our regulatory communications are handled efficiently, and our customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of our customer service processes.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via live chat and email, ensuring a seamless and positive customer experience.
• Diagnose and resolve customer queries related to loan applications, payments, and account updates.
• Interpret and explain company policies, financial products, and service terms accurately to customers.
• Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system.
• Prioritize and escalate unresolved or complex issues to relevant departments (e.g., tech support) in a timely manner and follow up diligently, providing regular status updates to customers.
• Troubleshoot basic technical issues (e.g., login problems, document upload errors) and collaborate with the tech team to report and resolve system-related issues.
• Ensure compliance with data protection regulations (e.g., GDPR) when handling sensitive information.
• Adhere to standard operating procedures (SOPs) and service-level agreements (SLAs) to meet performance benchmarks.
• Identify recurring customer issues and share insights with the operations and product teams for process improvements.
• Suggest enhancements to FAQs or knowledge base articles to reduce repetitive inquiries.
• Promote customer retention by delivering exceptional service and building trust.
• Share best practices and customer insights with colleagues to enhance team performance.
• Participate in training sessions to stay updated on product changes, new processes, and compliance guidelines.

About you

The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

Required Skills:

• You enjoy interacting with customers daily, both over the live chat and by email You have an upbeat approach and can think on your feet.
• You have exceptional organisational and time management skills, the ability to perform smoothly and consistently in a fast-paced environment.
• You are a detail-oriented perfectionist who loves to take on a complex task and gets it done, every time.
• You are passionate about technology and social impact and want to help build a business that delivers a meaningful difference to society.
• You are resilient, empathetic, collaborative, and self-motivated.
• You have experience in a customer or client facing environment.
• You delight in solving problems and going above and beyond to treat customers fairly and leave them feeling valued.
• You have excellent communication skills and can present complex details, concepts, and information in an easy-to-understand format.
• You have an intermediate knowledge of Google Sheets and Excel and able to Manipulate data.

Preferred Skills:

• Customer service experience in a financial services, technology, or employee benefits company.
• Experience of working in a regulated environment.
• You are familiar with CRM systems Knowledge of G Suite Advanced Excel skills.
• You have knowledge of TCF, the Data Protection Act/GDPR, CCA and Anti Money Laundering procedures.

Education Qualification:

• High School Diploma and Above.

About Blenheim Chalcot

Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world.

The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship.

Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more!

One of our FinTech ventures, Salary Finance is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey!

About Salary Finance

Salary Finance is one of the UK’s fastest growing free employee benefits.

Who we are:

Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.

Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.

We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.

What we can offer you

• Be part of the World’s Leading Digital Venture Builder
• Have the opportunity to be a part of and learn from the incredible diverse talent in BC
• Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI
• A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!
• 24 days of annual leave &10 public holiday days
• Private Medical for you and your immediate family & Life Insurance for yourself

Important

At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.

The role

Reporting to the Regional Sales Director, you will be responsible for driving Telnyx’s expansion supporting the Indian market. This is an exciting opportunity to join a rapidly growing team and play a key role in our expansion into a new territory. Supported by our marketing and BDR teams, you will focus on identifying new high value customers for Telnyx and building long term, strategic business relationships that will lead to increased revenue growth and client satisfaction.

This role would suit an experienced sales professional, capable of operating in a fast paced startup environment. The ability to operate independently and work effectively in a remote environment is crucial.. 

Responsibilities

• Work with the Director of Sales to develop a sales strategy across the GCC region as you will own the region and have responsibility for delivering the revenue targets.
• Develop a strong pipeline of deals with a combination of outbound sales prospecting and inbound leads.
• Establish a trusted/strategic advisor relationship with each key customer and drive the continued value of Telnyx’s products and services.
• Arranging and conducting Telnyx portal demos for prospects with the support of our Sales Engineering team.
• Work with customers to establish critical goals and other key performance indicators and aid the customer in achieving those business goals.
• Collaborating with marketing, product management and sales peers to optimize client value and Telnyx success.
• Provide accurate reporting and forecasting based on results at each stage.

What we are looking for

• 3+ years of selling experience in enterprise consumption-based software platforms to the Indian market.
• Hunter mentality and experience working on outbound strategies (via telephone, email, social selling, etc).
• SaaS, or telecommunications industry experience.
• Proficiency in English both verbal and written fluency 
• Proven track record of consistently exceeding quota.
• Impeccable written and verbal communication skills. You are a strong listener and communicator.
• Ability to identify and sell to C-Level targets, as well as across Product Development and IT contacts
• Adaptive and introspective; willing to learn, teach, lead and follow.

Bonus points for

• Telco, CPaaS, AI, UCaaS, CCaaS or SaaS new business sales experience
• Established relationships with customers that trust and respect your advice
• Proven consultative sales solution skills, including the ability to articulate a clear, concise, return on investment value statement
• Experience with established sales methodologies such as Challenger, SPIN, MEDDPICC, etc

#LI-RH1

Location: [India] 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

Why RTB House?

• You excel at selling high ticket and complex ad tech solutions (display retargeting) to brands and/or Tier1 media agencies at director-level.
• You know how to get around within prospects companies and as well as within the company you work for, to get your work done. 
• You enjoy working as a Challenger in the market that has the ambition and offering to take the number 1 spot in its space digital advertising solutions.

You Will:

• Identify new sales opportunities and convert them into RTB House customers on the Indian market. Generate direct sales by handling all aspects of the sales cycle from prospecting to closure;
• Develop strong relationships with key stakeholders (decision-makers) of brands and agencies and comprehensively expand the portfolio of RTB House’s new clients. This is a role focussed on New Business.
• Participate in product and offer presentations/pitches to prospective clients and agencies. Analyze sales statistics and formulate sales strategies to determine and achieve desired growth. Partner with technical and account management teams;
• Execute customer communications via telephone or email, in line with standards and procedures. Create formal offers and present them to potential customers;
• Deliver high levels of customer relationship management, satisfaction, and interaction;
• Report on the status of sales processes regarding both existing and potential customers;
• Develop professional and technical knowledge by attending training sessions.

Desired Experience: 

• Understanding of the online advertising industry including major recent trends,  knowledge of the RTB model is a must. Understanding AI, especially Machine learning and Deep Learning is key to be successful. 
• 6-8 years of successful sales experience in the digital advertising industry is a must. If you have less than 6 years of sales experience in Digital/Retargeting, this role is not for you.
• Proven existing, meaningful relationships with Tier 1 direct clients where you can exhibit both Leadership and Leverage.
• Thought leader in online advertising. That comes with both experience and mindset coming from the number of years of both success and failures.
• You dream big, know how to get the work done and have fun while doing it.
• Great analytical skills, persuasion, exceptional negotiation, communication skills and fluency in English.
• Minimum - University degree, Post Graduate is a plus.

We Offer: 

• Being part of an award-winning organization, with outstanding growth numbers;
• Work on a great product based on the newest AI Technology (Deep Learning);
• Being part of ambitious projects and working with teams of talented and collaborative people;
• A rewarding career in a high energy, fun and inspiring atmosphere with no corporate habits;
• The opportunity to participate in ambitious projects in a growing, international organization;
• Hybrid work model.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Job Location: Mumbai/Gurgaon

About the Role: 

Anaplan, recognised by Gartner and Forrester as a leader in Connected Planning, is hiring an energetic, persistent SALES DEVELOPMENT REPRESENTATIVE.

Based in Mumbai/ Gurgaon, this is an incredible opportunity to get involved in a highly visible, large scale SaaS cloud company. If you’re ready to roll up your sleeves and take on unique problems that no one else is solving, keep reading.

At Anaplan, our aim is to make the world better by connecting organizations and people so business leaders can make better-informed decisions. Our cloud planning platform enables an organization to run virtually any planning process by connecting data, people, and plans in every part of a business. Anaplan’s platform is the most flexible, scalable, and collaborative cloud planning system in the world today.

The SDR at Anaplan is typically the first voice a prospective Anaplan client will hear. One of our most important roles. You will deliver a message of an easier way to do business; planning, forecasting, modelling and budgeting. You will follow-up on and create qualified leads, learn how to sell using Account Based Marketing techniques, establish trust, cultivate relationships and schedule initial meetings and demonstrations for the direct sales force with enterprise companies around the world.

What you'll be doing:

• Develop and generate Sales Qualified leads by prospecting Enterprise accounts, identifying key customers, understanding their pain and needs, building connections with Anaplan account team.
• Follow up on marketing-generated leads and inbound requests, by speedy follow-up with event attendees, and by daily making outbound cold-calling, email correspondence and other forms of digital prospecting to targeted prospects in our Target Market
• Learn how to have value-based discussions with prospects
• Work with field sales to develop and implement Account Based Sales Development strategies targeting the right person at the right time, with the right message.
• Challenge themselves to meet and exceed weekly and monthly sales metrics, forecasts, meeting and call objectives

More about you:

• 3+ years Inside Sales/Sales Development/Market Development/Business Development experience across India and Asia (preferably at an enterprise software company selling SaaS /Cloud applications)
• Tech savvy and eager to learn new prospecting technology stacks
• Consistent track record of performance on pipeline generation, meeting set-up
• High level of energy, drive, enthusiasm, initiative, commitment and professionalism
• Organised with the ability to maintain high call volumes
• Bachelor’s Degree

Role: Project Manager 

Location: Remote working until further notice 

A Little Bit About the Role: 

The Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following BTG+ ways of working. 

 What we want is a passionate, talented individual who can showcase their skills of managing multiple mid to high complexity projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

What You'll be Doing: 

GENERAL TASKS AND RESPONSIBILITIES: 

• Have experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience) 

• Manage your team to deliver a wide range of deliverables from email marketing to website content 

• Follow and implement the defined project management and production processes within BTG+ and with partners 

• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment  

• Face adversity, setbacks and negativity with a resilient mindset and attitude 

• Embody the company values, instil these behaviours within all team members 

• Drive continuous improvement through each step of the process and consult on process improvements 

• Close off projects to set standards/requirements 

• Willing to learn new platforms to work 

• Managing client facing with high communication excellence and confident speaking to clients 
    

INITIATE & PLAN THE PROJECT: 

• Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable   

• Manage the scoping, costing and planning of projects across different briefs  

• Work to the BTG+ Project Management Way of Working while executing projects  

• Identify stakeholders and create a communication plan to ensure each has access to the right level of information 

• Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed as per processes 

• Create project plan and identify key milestones for each of the projects you are assigned 

• Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines 

• Identify risks and possible issues and create risk registers 

• Work closely with the creative team to define a cost, scope and timeplan for the projects 

• Prepare and run effective and structured client and team kick-off meetings
• Create and manage the delivery of project documentation.
    

MANAGE PROJECT EXECUTION, MONITORING AND CONTROL: 

• Coordinate development and delivery among various project participants and stakeholders 

• Prioritize and manage workload of the project team 

• Develop comprehensive project plans that integrate AI workflows, ensuring every project is mapped out in detail 

• Build partner relationship and ensure their needs and requirements are addressed, following BTG+ ways of working 

• Monitor the progress of the project delivery within scope and budget with the planned resources 

• Prepare status reports for the stakeholders and actively manage the project progress using weekly action points 

• Follow the project management change control process for changes in scope, budget, timelines or resources 

• Create and keep up to date all related project documentation to ensure compliance 

• Proactively problem-solve, mitigate risks and plan for future issues 

• Be accountable for the financial profitability of the project and actively manage cost overburn and time logged daily 

• Ensure final deliverables are quality driven and comply to the design and production requirements and expectations 

• Monitor utilization and output of team

• Participate in client facing meetings 

What You'll Need: 

• High English proficient level.

• Collaboration: Works well in a team, open to feedback, and values effective communication. 

• Process Improvement: Adopts a process-driven approach and seeks continuous improvement. 

• Creativity & Ambition: Brings curiosity, creativity, and drive to deliver innovative solutions. 

• Attention to Detail: Ensures accuracy and quality in all deliverables. 

• Project Management: Strong organisational and time management skills. 

• Problem-Solving: Handles challenges effectively, focusing on client satisfaction. 

• Experience: 4+ years managing projects successfully. 

• Multitasking: Skilled at managing multiple projects and deadlines. 

• Quality Control: Experienced in quality assurance processes. 

• Software: Proficient in Microsoft Office, Zoom, Teams, and OMG (training provided). 

Role: Project Manager 

Location: Remote working until further notice 

A Little Bit About the Role: 

The Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following BTG+ ways of working. 

 What we want is a passionate, talented individual who can showcase their skills of managing multiple mid to high complexity projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

What You'll be Doing: 

GENERAL TASKS AND RESPONSIBILITIES: 

• Have experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience) 

• Manage your team to deliver a wide range of deliverables from email marketing to website content 

• Follow and implement the defined project management and production processes within BTG+ and with partners 

• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment  

• Face adversity, setbacks and negativity with a resilient mindset and attitude 

• Embody the company values, instil these behaviours within all team members 

• Drive continuous improvement through each step of the process and consult on process improvements 

• Close off projects to set standards/requirements 

• Willing to learn new platforms to work 

• Managing client facing with high communication excellence and confident speaking to clients 
    

INITIATE & PLAN THE PROJECT: 

• Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable   

• Manage the scoping, costing and planning of projects across different briefs  

• Work to the BTG+ Project Management Way of Working while executing projects  

• Identify stakeholders and create a communication plan to ensure each has access to the right level of information 

• Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed as per processes 

• Create project plan and identify key milestones for each of the projects you are assigned 

• Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines 

• Identify risks and possible issues and create risk registers 

• Work closely with the creative team to define a cost, scope and timeplan for the projects 

• Prepare and run effective and structured client and team kick-off meetings
• Create and manage the delivery of project documentation.
    

MANAGE PROJECT EXECUTION, MONITORING AND CONTROL: 

• Coordinate development and delivery among various project participants and stakeholders 

• Prioritize and manage workload of the project team 

• Develop comprehensive project plans that integrate AI workflows, ensuring every project is mapped out in detail 

• Build partner relationship and ensure their needs and requirements are addressed, following BTG+ ways of working 

• Monitor the progress of the project delivery within scope and budget with the planned resources 

• Prepare status reports for the stakeholders and actively manage the project progress using weekly action points 

• Follow the project management change control process for changes in scope, budget, timelines or resources 

• Create and keep up to date all related project documentation to ensure compliance 

• Proactively problem-solve, mitigate risks and plan for future issues 

• Be accountable for the financial profitability of the project and actively manage cost overburn and time logged daily 

• Ensure final deliverables are quality driven and comply to the design and production requirements and expectations 

• Monitor utilization and output of team

• Participate in client facing meetings 

What You'll Need: 

• High English proficient level.

• Collaboration: Works well in a team, open to feedback, and values effective communication. 

• Process Improvement: Adopts a process-driven approach and seeks continuous improvement. 

• Creativity & Ambition: Brings curiosity, creativity, and drive to deliver innovative solutions. 

• Attention to Detail: Ensures accuracy and quality in all deliverables. 

• Project Management: Strong organisational and time management skills. 

• Problem-Solving: Handles challenges effectively, focusing on client satisfaction. 

• Experience: 4+ years managing projects successfully. 

• Multitasking: Skilled at managing multiple projects and deadlines. 

• Quality Control: Experienced in quality assurance processes. 

• Software: Proficient in Microsoft Office, Zoom, Teams, and OMG (training provided). 

About the Job: 

As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously.

LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.

Responsibilities:

• Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
• Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
• Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
• Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
• Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
• Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.

About You:

• Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities.
• Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly.
• Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas.
• Excellent Communication: Your written and spoken communication skills are outstanding.
• Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
• Adaptability: You excel in a fast-paced and dynamic organizational setting.

Qualifications:

• 10+ Years of Enterprise (closing) Sales Experience
• Extensive experience in a senior sales role, specifically selling technical solutions to Key Accounts in the region
• Demonstrable track record of consistently meeting or exceeding quota expectations.
• You possess the expertise to navigate consultative, value-driven sales cycles with Executive-level stakeholders at Key Indian Enterprise companies.
• You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively landing and expanding business within large enterprise accounts.
• Recent experience working for an emerging technology software company is a significant plus.
• Understanding of DevOps practices and technologies, including CI/CD pipelines, automation, cloud infrastructure, and containerization.
• Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
• Travel: expected range of 25% to 50% 

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

The opportunity:

This role focuses on managing and optimizing omnichannel marketing campaigns using Salesforce Marketing Cloud and CRM platforms. The professional will work closely with marketing, platform, creative, and production teams to design, execute, and monitor cross-channel customer engagement strategies across web, email, WhatsApp, and other digital channels. The role involves building campaign workflows, managing data within Salesforce, and analyzing engagement metrics to improve campaign performance and customer targeting.

What you’ll be doing:

•  Responsible for bringing cohesion to marketing process and campaign reporting across cross functional teams, ensuring implementation as per agreement with Brands and Markets. 
• Cross-channel customer engagement tactics, workflow design and validation to include the creation of omni-channel digital experiences across web, email, WhatsApp and eDetails.
• Develop/orchestrate engagement-oriented campaigns across all channels to drive engagement metrics that support opportunity. 
• Interpret analytics information, including behavioural results data, to drive optimization of target audience engagement.
• Provide recommendations and suggestions on the Omnichannel workflow within Salesforce. 
• Coordinate with multiple markets in maintaining the localized omni-channel tactics by analyzing the channel operation and engagement scores of the markets. 
• Work closely with platform teams to request features, functions, data capture to support omnichannel campaigns.
• Works with cross functional teams to support UAT.
• Experience working with Cross Functional teams, across production, creative and platforms. 
• Evaluate and analyze Omnichannel program performance vs. industry standards and benchmarks in the digital space. 
• Understanding of data dictionary, data structures, data mart in relation to CRM. 
• Ability to work with dynamic data sets to deliver personalization. 
• Experience with implementing measurement criteria for measuring asset and campaign performance metrics. 

What we want from you:

• Proficiency with Salesforce Marketing Cloud (SFMC).
• Hands-on experience in Salesforce Omni Channel campaign workflow and administration (e.g. Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). 
• 5+ year of Omni Channel experience with Salesforce CRM.
• Exposure on setting up Data Extension and AMPscripts in Salesforce Marketing Cloud.
• Strong, standards-based HTML and CSS skills are desirable. 
• Basic understanding of Javascript & AMPScripts.
•  Proficiency with marketing automation tools and processes – Salesforce Marketing Cloud, Adobe Experience Manager, Adobe Experience Cloud, Veeva CRM, Veeva Vault 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

This role focuses on managing and optimizing omnichannel marketing campaigns using Salesforce Marketing Cloud and CRM platforms. The professional will work closely with marketing, platform, creative, and production teams to design, execute, and monitor cross-channel customer engagement strategies across web, email, WhatsApp, and other digital channels. The role involves building campaign workflows, managing data within Salesforce, and analyzing engagement metrics to improve campaign performance and customer targeting.

What you’ll be doing:

•  Responsible for bringing cohesion to marketing process and campaign reporting across cross functional teams, ensuring implementation as per agreement with Brands and Markets. 
• Cross-channel customer engagement tactics, workflow design and validation to include the creation of omni-channel digital experiences across web, email, WhatsApp and eDetails.
• Develop/orchestrate engagement-oriented campaigns across all channels to drive engagement metrics that support opportunity. 
• Interpret analytics information, including behavioural results data, to drive optimization of target audience engagement.
• Provide recommendations and suggestions on the Omnichannel workflow within Salesforce. 
• Coordinate with multiple markets in maintaining the localized omni-channel tactics by analyzing the channel operation and engagement scores of the markets. 
• Work closely with platform teams to request features, functions, data capture to support omnichannel campaigns.
• Works with cross functional teams to support UAT.
• Experience working with Cross Functional teams, across production, creative and platforms. 
• Evaluate and analyze Omnichannel program performance vs. industry standards and benchmarks in the digital space. 
• Understanding of data dictionary, data structures, data mart in relation to CRM. 
• Ability to work with dynamic data sets to deliver personalization. 
• Experience with implementing measurement criteria for measuring asset and campaign performance metrics. 

What we want from you:

• Proficiency with Salesforce Marketing Cloud (SFMC).
• Hands-on experience in Salesforce Omni Channel campaign workflow and administration (e.g. Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). 
• 5+ year of Omni Channel experience with Salesforce CRM.
• Exposure on setting up Data Extension and AMPscripts in Salesforce Marketing Cloud.
• Strong, standards-based HTML and CSS skills are desirable. 
• Basic understanding of Javascript & AMPScripts.
•  Proficiency with marketing automation tools and processes – Salesforce Marketing Cloud, Adobe Experience Manager, Adobe Experience Cloud, Veeva CRM, Veeva Vault 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Role:  Content Creation Lead 

Location:  Mumbai, India

About the role: 

You will own all content projects with a Unilever brand from brief through delivery — acting as the single point of accountability between Oliver and the Unilever stakeholders. You’ll provide day-to-day leadership and creative expertise to the onsite creative team at Unilever, ensuring work meets brand standards, business objectives and delivery timelines while maximizing creative impact and efficiency.

What you will be doing: 

1. End-to-end project ownership: lead intake, scope, planning, creative direction, production, approvals and post‑launch analysis for all Unilever content projects.
2. Client-facing leadership: be the primary Oliver contact embedded at Unilever — manage expectations, run creative reviews, secure stakeholder buy‑in and escalate risks proactively.
3. Onsite team leadership: provide hands-on direction, mentorship and performance management for the onsite creative team (writers, designers, producers, freelancers) working at Unilever.
4. Creative stewardship: ensure all content aligns to Unilever brand guidelines, tone of voice, sustainability and regulatory requirements.
5. Cross-functional coordination: work closely with Unilever marketing, media, e‑commerce, legal, and insights teams plus Oliver’s internal producers and specialist partners to prioritize and sequence work.
6. Production management: oversee budgets, timelines, briefs, shoot planning, agency vendors and post-production to deliver assets on time and on budget.
7. Quality control & governance: implement review gates, asset tracking and approval workflows that satisfy both agency standards and Unilever governance.
8. Performance & iteration: use campaign analytics, A/B testing and consumer insights to optimize content and report impact to both Oliver and Unilever stakeholders.
9. Process & scaling: recommend and implement improvements to onsite workflows, asset libraries and repurposing strategies to increase speed-to-market and ROI.
10. Represent Oliver: advocate for Oliver’s creative approach while adapting to Unilever’s operating model and priorities.

What you need to be great in this role: 

1. 5+ years’ content/creative experience in an agency environment with 2+ years in a client-facing lead role.
2. Proven track record managing end-to-end projects for large enterprise/FMCG clients (Unilever experience is a strong plus).
3. Experience working embedded/onsite at a client location and navigating enterprise governance.
4. Strong creative direction across formats: short-form and long-form video, social, digital, ecommerce and email.
5. Production experience — briefing, managing shoots, post-production workflows and vendor relationships.
6. Excellent stakeholder management and communication skills; able to run reviews and present to senior client stakeholders.
7. Familiarity with CMS, Adobe/Premiere/PXD tools, content calendars, project tools (Asana/Notion) and analytics platforms.
8. Organized, decisive, and comfortable balancing multiple concurrent projects and shifting priorities.
9. Passion for and inquisitive about AI and new technologies 
10. Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Preferred

1. Experience with Unilever or other major CPG brands.
2. Background in integrated campaigns that combine paid + organic content.
3. Photography/videography or editorial background.

Success metrics / KPIs

1. On-time and on-budget delivery of Unilever content projects.
2. Client satisfaction / relationship health (CSAT, stakeholder NPS).
3. Creative performance metrics: engagement, watch time, conversion lift attributable to content.
4. Efficiency gains: asset reuse rate, reduced production cycle time.
5. Team health: retention, development and quality of work delivered onsite.

Req ID: 17297

#LI-RO1 #LI-Onsite

Role: Senior Integrated Designer  / Multimedia Designer

Location: Mumbai, India 

Work Timings: 6:30am to 4:30pm   

About the role:   

The Integrated Designer / Multimedia Designer is responsible for driving the conceptualization, design, and execution of high-quality motion graphics and animation for digital campaigns and content. You will collaborate closely with creative strategists, copywriters, AI designers, and  to bring UL beauty, luxury, and premium consumer stories to life through sophisticated and engaging visuals. 

What you will be doing: 

Creative Development: 

• Lead motion graphics and video content creation for global campaigns. 
• Turn complex briefs into innovative motion assets for all platforms. 
• Collaborate with teams to ensure visual storytelling is effective. 
• Mentor junior designers, ensuring high-quality and creative team output. 
• Track motion design trends and recommend new creative approaches regularly. 
• Ensure all content adheres to UL branding and creative standards. 
• Efficiently deliver multiple projects, meeting all deadlines and budgets. 
• Provide creative input at every project stage and present ideas.

Technical Expertise: 

• Advanced proficiency with After Effects for motion graphics and animation. 
• Skilled in Adobe Creative Suite: Photoshop, Illustrator, Premiere Pro. 
• Experience with 3D software (e.g., Cinema 4D, Blender, Maya). 
• Knowledge of video editing, color grading, and sound integration. 
• Familiarity with rendering processes and file optimization for digital platforms. 
• Ability to storyboard, animate, and create compelling visual narratives. 
• Understanding of current motion design trends and visual storytelling techniques. 
• Experience integrating AI tools or assets into motion workflows is a plus. 

Content Production: 

• Manage end-to-end production of motion graphics and animated videos. 
• Develop storyboards, style frames, and asset lists for projects. 
• Oversee animation, editing, sound design, and post-production processes. 
• Ensure all content is optimized for platforms (web, social, mobile). 
• Coordinate with producers, editors, and creative teams to meet deadlines. 
• Maintain high technical and visual quality across all produced content. 
• Troubleshoot and resolve issues quickly during production and delivery. 
• Archive and organize project files following studio standards. 

What you need to be great in this role: 

Required Experience: 

• 5+ years in motion design, animation, or related creative field. 
• Proven track record delivering motion graphics for global brands or agencies. 
• Experience leading end-to-end video and animation production processes. 
• Portfolio demonstrating expertise in 2D/3D animation and visual storytelling. 
• History of collaborating with multidisciplinary creative and marketing teams. 
• Prior experience mentoring junior designers or creative team members. 
• Experience working efficiently on tight deadlines and multiple projects. 
• Familiarity with integrating AI or emerging technology in creative workflows. 

Technical Skills: 

• Expert in After Effects for motion graphics. 
• Proficient with Adobe Creative Suite design tools. 
• Skilled in 3D animation using Cinema 4D. 
• Strong video editing and color grading knowledge. 
• Experienced with sound design and content optimization. 
• Able to integrate AI tools into workflow. 

Preferred Experience: 

• Beauty, luxury, and premium consumer brand work 
• Social media content creation
• Performance marketing understanding
• Video and motion graphics capabilities
• Experience with creative automation

Creative Capabilities: 

• Strong eye for premium design
• Excellence in typography and layout
• Color theory and application expertise 
• Understanding of luxury brand aesthetics
• Ability tomaintainbrand integrity 

AI Expertise: 

• Advanced prompting techniques
• Model selection and optimization
• Output enhancement and refinement
• Process documentation
• Innovation in AI applications

Personal Qualities: 

• Strong aesthetic judgment
• Attention to detail
• Problem-solving mindset
• Collaborative approach
• Commitment to craft excellence

Deliverables Focus: 

• Social media content
• Digital advertising assets
• Web and email content
• Video and motion content
• Cross-platform adaptations

Our Commitment: 

• Access to latest Gen AI tools
• Ongoing training and development
• Flexible working arrangements
• Creative community involvement
• Career progression opportunities

Success Metrics: 

• Creative quality excellence
• Performance of AI-generated content
• Production efficiency
• Innovation in techniques
• Team collaboration

Technical Requirements: 

• High-speed internet (40+ Mbps)
• Current hardware capabilities
• Remote collaboration tools
• Asset management systems
• Quality monitoring tools

Learning & Development: 

• Regular AI tools training
• Creative skills development
• Industry trends education
• Best practice sharing
• Peer learning opportunities

Req ID: 17106

#LI-SS1 #LI-Hybrid

Role: Product Marketing Manager

Location: Mumbai

What you’ll do 

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better. 

As a Product Marketing Manager in our India Commercial department, you’ll have the chance to: 

• Delivery
  • Identify valuable target audiences and refine target personas by product as needed
  • Scripting and periodically refreshing the MiQ sales narrative; determining product positioning and identify key market differentiators
  • Build compelling sales collateral and act as the main stakeholder for all sales materials delivered to the sales team
  • Accomplishing tasks on time and to a high quality, managing different deadlines and priorities
    
    
• Project Management
  • Facilitate and improve internal product communication process and ensure alignment across sales, product and marketing departments
  • Own the go-to-market product release calendar and ensure deliverables are executed in line with these timelines
  • Staying focused and contributing to projects, organizing stakeholders and multiple milestones
    
    
• Internal Collaboration
  • Strategize and partner with the marketing team to execute external marketing activations and campaigns including advertising, blog posts, social media, events/webinars, email campaigns, etc.
  • Collaborate with the global product marketing teams localize global product releases for India and manage delivery timelines
  • Working with internal stakeholders, building relationships and working across differences to find solutions
    
    
• Communication
  • Deliver expert training sessions, demos and webinars for both internal and external audiences 
  • Shape thought leadership linked to both MiQ product differentiators and industry developments
  • Crisp and clear communication to external partners/clients or internal stakeholders; flexing communication style to persuade others and influence positive outcomes
    
    
• Innovation
  • Find new creative ways of storytelling and differentiating MiQ from competitors in the market
  • Develop a process for reporting on competitive industry intelligence
  • Acting with curiosity. Finds new and better ways of working, then applies or implements solutions to unarticulated needs, new or existing market requirements. Open to receiving and trying new ideas, processes or ways of working.

Who are your stakeholders? 

• Your key stakeholders will be on the product and commercial teams. You will lead the product commercialization charge across our suite of programmatic solutions including (but not limited to): Advanced TV, Total Video and MiQ Sigma.

What you’ll bring  

Project Management

• Highly organized and can demonstrate ability to plan and execute complex projects with multiple objectives and deliverables.
• Proactive in following and improving team processes with attention to detail
• Able to plan ahead and predict blockers in order to prevent them.

Analyzing

• Ability to correctly interpret qualitative and quantitative data and extract key relevant themes.
• Aptitude for building a deep understanding and empathy for internal and external audiences.
• Proactively seeks to understand and is comfortable with the highly technical detail of MiQ’s products.

Product Storytelling:

• Customer-centric, and leads with strategic segmentation 
• Creates compelling product storytelling, positioning and messaging based on a clear understanding of MiQ’s market, products and clients needs.
• Commercially minded, with an ability to build attractive product packaging models.

Collaboration:

• Builds strong, positive stakeholder relationships to influence people and reach objectives.
• Understands cultural, team, and individual differences in verbal and non-verbal communication and adapts approach to stakeholders accordingly.
• Proactively open and transparent on work priorities and progress with all stakeholders.
• Approaches change and the need for agility with a positive attitude.

Communication:

• Can speak clearly to a given audience, demonstrating empathy with what’s important to them and achieving the objectives of the presentation.
• Expert at making complex product information easy to understand.
• Flawless command of the English language; written communication is always compelling, mistake free and in MiQ’s Tone of Voice.
• Creates a range of suitable content outputs that showcase a detail-orientated approach, an eye for design, and are always within MiQ’s brand guidelines.

YOUR QUALIFICATIONS

• 5+ years of experience in the programmatic/digital advertising space
• You have an understanding of agency and marketer needs
• You have experience in product marketing, especially within adtech
• You have an intimate understanding of the sales process for a managed service media business, including selling to both media agencies and media teams at brands directly
• Excellent persuasive communicator in both written and verbal forms, adept at crafting compelling arguments
• Creative thinker who can relate industry challenges to MiQ solutions and explain complex problems in simplified (e.g. visual) forms
• Proven ability to develop powerful external facing collateral 
• Detail oriented, organized and willing to get hands-on with tasks when necessary to hit deadlines and solve problems
• Knowledge of Hubspot a plus
• A can-do attitude to provide energy, drive, and enthusiasm
• A dream to grow your career as the company scales

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ.  

If you have a passion for the role, please still apply.  

What impact will you create? 

You will provide an important bridge between the global product marketing team, the Indian marketing team, and the product team, representing the marketing department in key cross-departmental meetings.

In this role, you will be reporting to the Product director to:

• Define go-to-market product strategies for our full suite of products
• Develop product narratives and positioning statements
• Design product-specific collateral geared towards key audience segments (media agencies and brands). 

What’s in it for you? 

At MIQ, our ambition has been to produce the best programmatic media results, underpinned by the sharpest data insights and delivered by the smartest people. And, since 2010, that’s exactly what we have been doing.

Our Centre of Excellence in Bengaluru is where the good stuff happens, where our data experts use all of their know-how to turn your business challenges into business-changing solutions.

Values 

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion
• We figure it out - Determination
• We anticipate the unexpected - Agility
• We always unite - Unite
• We dare to be unconventional - Courage

Benefits  

Every region and office have specific perks and benefits, but every person joining MiQ can expect: 

• A hybrid work environment  
• New hire orientation with job specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives.
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities.

Apply today! 

Equal Opportunity Employer