DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

We are looking for an HPC Specialist to join our AI and Multi Asset Systematic Strategies team. This team builds and operates GPU infrastructure that powers AI and ML workloads. You'll work on the infrastructure stack from bare metal to model serving, combining systems engineering, performance optimization, and infrastructure automation to solve complex problems at the intersection of hardware, networking, and distributed systems.

Responsibilities:

• Deploy, maintain, and optimize GPU infrastructure for large-scale LLM inference workloads, including provisioning, configuration, and deployment of GPU server fleets.
• Architect and implement distributed serving solutions for multi-node, multi-GPU model deployments.
• Manage GPU-enabled Kubernetes clusters for LLM and ML workloads.
• Configure network infrastructure including load balancers, firewalls, and inter-node communication for GPU clusters.
• Implement and optimize storage solutions for model weights and inference caches.
• Troubleshoot performance bottlenecks across the stack: hardware, drivers, networking, and application layer.
• Research and evaluate emerging GPU technologies, model serving frameworks, and infrastructure optimizations.
• Collaborate with ML engineers to profile model performance and implement inference acceleration techniques.
• Drive reliability improvements through monitoring, alerting, capacity planning, and incident response.

Requirements:

• Bachelor's or Master's degree in Computer Science, Systems Engineering, or related field.
• 5+ years in DevOps, SRE, or infrastructure engineering roles.
• Strong experience with GPU infrastructure, model serving frameworks (vLLM, SGLang), and GPU driver management.
• Hands-on experience optimizing deep learning workloads (inference or training) on GPU clusters.
• Deep Linux systems knowledge including network configuration, storage optimization, and Kubernetes orchestration.
• Experience with infrastructure as code tools (Ansible, Terraform, or similar).
• Strong understanding of distributed systems, networking protocols (TCP/IP, HTTP/2), and load balancing.
• Proficiency in Python and Bash scripting for automation.
• Experience with monitoring and observability tools (Prometheus, Grafana, or similar).

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

[#LI-KS1] 

Mener une transformation d’infrastructure à grande échelle dans des environnements des marchés des capitaux

Le rôle
Nous soutenons un client des marchés des capitaux dans le cadre d’une initiative critique de renouvellement et de modernisation du matériel. À titre d’ingénieur DevOps senior, vous jouerez un rôle clé dans la livraison d’une transformation d’infrastructure de bout en bout — de la découverte et l’évaluation comparative jusqu’au déploiement et à la validation. Vous travaillerez au sein d’équipes interfonctionnelles afin d’assurer l’exécution harmonieuse des activités de renouvellement du matériel, tout en améliorant l’efficacité opérationnelle et la performance.

Ce que vous ferez

• Diriger les activités de découverte et produire une documentation complète sur l’état actuel ainsi que des cartes de processus
• Définir des cadres d’évaluation comparative et établir des indicateurs clés de performance (KPI) pour mesurer la performance et le succès de l’infrastructure
• Soutenir les initiatives de renouvellement du matériel, y compris l’analyse des stocks et la planification
• Superviser le déploiement des environnements, la mise à disposition du matériel et l’installation du système d’exploitation
• Piloter la configuration des serveurs, le déploiement des applications et la validation afin d’assurer la préparation à la production

Ce que nous recherchons

• Expérience démontrée dans des rôles de DevOps, d’ingénierie d’infrastructure ou d’ingénierie de plateforme dans des environnements complexes
• Solide connaissance des cycles de renouvellement du matériel, de la mise à disposition des serveurs et du déploiement de systèmes d’exploitation (Linux/Windows)
• Expérience avec les déploiements d’environnements, la gestion de la configuration et les outils d’automatisation des déploiements
• Capacité à documenter les processus, à analyser les environnements à l’état actuel et à définir des KPI mesurables
• Maîtrise du français et de l’anglais. Étant donné que la vaste majorité de nos clients, tant internes qu’externes, sont situés à l’extérieur du Québec et du Canada, des exigences linguistiques précises peuvent s’appliquer. Une maîtrise professionnelle de l’anglais est requise.

Atouts supplémentaires

• Expérience dans les environnements des marchés des capitaux ou des services financiers
• Familiarité avec les programmes de mise à niveau d’infrastructure à grande échelle
• Exposition aux plateformes infonuagiques (AWS, Azure, GCP) et aux modèles d’infrastructure hybride
• Connaissance des pipelines CI/CD et des pratiques d’infrastructure en tant que code (p. ex. Terraform, Ansible)
• Expérience dans des rôles de consultation ou de prestation en contact avec la clientèle

Pourquoi se joindre à Capco

• Livrer des solutions technologiques à fort impact pour des institutions financières de niveau 1
• Travailler dans une culture de consultation collaborative, horizontale et entrepreneuriale
• Accéder à de la formation continue, à des occasions d’apprentissage et à des certifications de l’industrie
• Faire partie d’une équipe qui façonne l’avenir des services financiers numériques
• Aider à façonner l’avenir de la transformation numérique dans les services financiers et l’énergie

Nous offrons un ensemble d’avantages concurrentiel, axé sur les personnes, conçu pour soutenir tous les aspects de votre vie :

Avantages

• Couverture complète des avantages – assurance maladie, assurance vie et assurance invalidité entièrement payées par l’entreprise dès le premier jour d’emploi
• Programme d’épargne-retraite – Régime enregistré d’épargne-retraite (REER) avec options de cotisation équivalente de l’employeur
• Soins de santé virtuels – Programme payé par l’entreprise offert aux employés et à leurs personnes à charge/conjoints
• Complément de congé parental – Avantages bonifiés de congé parental offerts dès le premier jour d’emploi
• Soutien au mieux-être – Remboursement des frais de conditionnement physique pour favoriser la santé et le bien-être

Inclusion chez Capco
Nous nous engageons à rendre notre processus de recrutement accessible et simple pour tout le monde. Si vous avez besoin de mesures d’adaptation à n’importe quelle étape, faites-le-nous savoir – nous serons heureux de vous aider. Nous valorisons la perspective et la contribution uniques de chaque personne. Chez Capco, nous croyons que le fait d’être soi-même est votre plus grande force. Notre culture #SoyezVousMêmesAuTravail encourage l’individualité et la collaboration – un état d’esprit qui façonne notre façon de travailler avec nos clients et entre nous chaque jour.

Utilisation de l’intelligence artificielle dans l’acquisition de talents
Chez Capco, nous utilisons des outils d’intelligence artificielle (IA) pour soutenir et améliorer plusieurs aspects de l’acquisition de talents. Cela inclut l’utilisation de fonctions optimisées par l’IA dans LinkedIn pour aider à trouver des candidats potentiels, l’accélération des communications de recrutement courantes comme les courriels et la création d’affichages de postes convaincants et alignés sur la marque qui reflètent fidèlement les exigences du poste, ainsi que des applications de planification alimentées par l’IA pour améliorer l’efficacité de la coordination des entrevues.

L’IA est utilisée uniquement comme outil de soutien. Toutes les décisions d’embauche sont prises par les équipes d’acquisition de talents et de recrutement.

Pourquoi ce poste est ouvert
Nous embauchons actuellement pour ce poste en raison d’un poste vacant existant ou nouvellement créé au sein de notre organisation. Ce poste est ouvert dans le cadre de nos besoins d’affaires en cours, et nous examinons activement les candidatures afin de pourvoir ce poste avec un candidat qualifié qui pourra avoir un impact immédiat.

Transparence salariale

La fourchette salariale pour ce poste est indiquée ci-dessous. De plus, ce poste peut également être admissible à un paiement annuel de prime discrétionnaire/variable.

Capco s'engage à offrir une rémunération juste et équitable à son personnel. Nos politiques de rémunération et nos fourchettes salariales sont conçues pour permettre à nos employés de progresser dans la fourchette salariale à mesure qu'ils démontrent de solides performances et se développent dans leur rôle au fil du temps. Le salaire de base offert aux candidats retenus sera conforme à la fourchette salariale, et le placement variera en fonction de divers facteurs, y compris, mais sans s'y limiter, les connaissances, compétences, expérience et équité interne liées au poste.

CAD $118000 - CAD $152000

Drive large-scale infrastructure transformation across capital markets environments

The Role
We are supporting a capital markets client through a critical hardware refresh and modernization initiative. As a Senior DevOps Engineer, you will play a key role in delivering end-to-end infrastructure transformation—from discovery and benchmarking through to deployment and validation. You will work across cross-functional teams to ensure seamless execution of hardware refresh activities while enhancing operational efficiency and performance.

What You’ll Do

• Lead discovery activities and produce comprehensive current state documentation and process maps
• Define benchmarking frameworks and establish KPIs to measure infrastructure performance and success
• Support hardware refresh initiatives, including inventory analysis and planning
• Oversee environment deployment, hardware provisioning, and operating system installation
• Drive server configuration, application deployment, and validation to ensure production readiness

What We’re Looking For

• Proven experience in DevOps, infrastructure engineering, or platform engineering roles within complex environments
• Strong knowledge of hardware refresh cycles, server provisioning, and OS deployment (Linux/Windows)
• Experience with environment buildouts, configuration management, and deployment automation tools
• Ability to document processes, analyze current state environments, and define measurable KPIs
• This role requires fully bilingual proficiency in French and English - written and verbal. French is required to support clients in Quebec, and English is used for collaboration across Capco’s global organization.

Bonus Points For

• Experience within capital markets or financial services environments
• Familiarity with large-scale infrastructure upgrade programs
• Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure models
• Knowledge of CI/CD pipelines and infrastructure-as-code practices (e.g., Terraform, Ansible)
• Experience working in consulting or client-facing delivery roles

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with employer contribution matching options
• Virtual Health Care – Company-paid program available to employees and their dependents/partners
• Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment
• Wellness Support – Fitness reimbursement benefit to promote health and well-being

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open
We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

About the Company 

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. 

A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight. 

Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. 

Meet the Team 

The Autonomous Driving Kit Component Enablement & Calibration (ADkit CE&E) team plays a vital role in ensuring the accuracy and reliability of perception systems across our autonomous vehicle platform.  

We are currently seeking a Senior Software Engineer who is enthusiastic about thriving in a hands-on environment and ready to grow with the team and leading our way toward productization. 

We develop, research and design scalable solutions to calibrate and configure the ADKit components to their peak operational possible state. We work with multi-modal sensors systems including cameras, Lidars, radars and IMU on real vehicles and Hardware-in-the-Loop systems to develop our best-in-class sensors spatial orientation. Our contribution directly supports the safety, performance, and robustness of autonomous driving capabilities.  

We design adaptability into our software to support the wide range of ADkit sensor configuration needed to keep our truck generation operation on the path to productization. The team engages with diverse stakeholder, spanning from commercial partners to end customers, to reduce calibration related obstacle associated with adopting autonomous trucking.  

Your role will make a significant impact on the future of trucking and autonomous technology as we look to Drive the Future of Freight.  

What You’ll Do 

As a Senior Software Engineer on AdKit CE&C, you will be directly involved in bringing our software solution toward its long-term implementation. To successfully accomplish this, you would need to:  

• Own the design and architecture for a scalable sensor calibration pipeline in C++, leveraging available libraries (OpenCV, linear algebra libraries) for real-time and offline calibration. 

• Deep expertise in linear algebra to lead the design and implementation of spatial computational system for multi-modals sensor platforms. Apply advanced mathematical rigor using Lie groups, quaternions, and 3D transformations to ensure accurate spatial calibration.  

• Lead the development of specialized dedicated libraries allowing sensor-to-sensor extrinsic calibration (lidar-camera, imu-lidar, etc.) using multi-sensor targetless detections during robotics missions.  

• Experience with camera intrinsic and extrinsic calibration.  

• Drive the design and maintenance of simulation tools and data pipelines for sensor modeling, calibration validation, and large-scale regression testing. 

• Collaborate cross-functionally with perception, simulation, and platform teams to define calibration requirements, set best practices, and ensure robustness across hardware configurations and software releases. 

• Establish and maintain CI/CD-integrated calibration workflows using Docker, Bazel, and Git to enable reproducible, automated testing and deployment. 

• Lead deep-dive debugging and root-cause analysis of complex sensor alignment issues in vehicle logs and simulation using ROS tools, rviz, and custom visualization utilities. 

• Mentor junior engineers and contribute to technical reviews, fostering a culture of high-quality software design and code excellence. 

What You’ll Need to Succeed 

• Bachelor’s Degree in Computer Science, Robotics, Electrical Engineering, or a related field with 5–7+ years of experience (or a Master’s Degree with 3–5+ years of experience). 

• Proven expertise in Python and C++ for algorithm development, system design, and high-performance tooling. 

• Advanced experience with OpenCV, ROS, and numerical libraries for computer vision and robotics applications. 

• Deep understanding of multi-sensor calibration (camera, Lidar, IMU) in robotics or autonomous systems. 

• Strong mathematical foundation in 3D geometry, non-linear optimization, and matrix math, including SE(3) and SO(3) transformations. 

• Proficiency in Linux development, version control (Git), containerization (Docker), and build systems (Bazel). 

• Demonstrated experience designing scalable software architectures and leading technical initiatives. 

• Excellent problem-solving skills and ability to drive cross-team technical alignment. 

Bonus Points! 

• Familiarity with non-linear least squares solvers (e.g., Ceres, g2o) and large-scale optimization. 

• Background in sensor simulation, synthetic data generation, or validation frameworks. 

• Prior contributions to ROS-based open-source calibration or robotics tools. 

• Experience influencing technical roadmaps and defining long-term software strategies. 

• Uses vim as a primary editor (yes, still really). 

• Willingness to travel occasionally. 

Knowledge of English is required since the selected candidate will need to collaborate daily with English-speaking colleagues in the United States and work with technical documentation written exclusively in English. 

Work Location: For this position, we are open to hiring in either the Torc Montreal, Quebec (Canada) or Ann Arbor, MI (U.S.) office work locations in a hybrid capacity. We are also open to hiring Remote in the United States or Canada.

Perks of Being a Full-time Torc’r (Canada) 

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers: 

• A competitive compensation package that includes a bonus component and stock options
• Medical, dental, and vision for full-time employees
• RRSP plan with a 6% employer match
• Public Transit Subsidy (Montreal area only)
• Flexibility in schedule and generous paid vacation
• Company-wide holiday office closures
• Life Insurance 

 At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities. Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply. 

Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. 

Job ID: 102610

About the Company 

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. 

A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight. 

Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. 

Meet the Team 

The Autonomous Driving Kit Component Enablement & Calibration (ADkit CE&E) team plays a vital role in ensuring the accuracy and reliability of perception systems across our autonomous vehicle platform.  

We are currently seeking a Senior Software Engineer who is enthusiastic about thriving in a hands-on environment and ready to grow with the team and leading our way toward productization. 

We develop, research and design scalable solutions to calibrate and configure the ADKit components to their peak operational possible state. We work with multi-modal sensors systems including cameras, Lidars, radars and IMU on real vehicles and Hardware-in-the-Loop systems to develop our best-in-class sensors spatial orientation. Our contribution directly supports the safety, performance, and robustness of autonomous driving capabilities.  

We design adaptability into our software to support the wide range of ADkit sensor configuration needed to keep our truck generation operation on the path to productization. The team engages with diverse stakeholder, spanning from commercial partners to end customers, to reduce calibration related obstacle associated with adopting autonomous trucking.  

Your role will make a significant impact on the future of trucking and autonomous technology as we look to Drive the Future of Freight.  

What You’ll Do 

As a Senior Software Engineer on AdKit CE&C, you will be directly involved in bringing our software solution toward its long-term implementation. To successfully accomplish this, you would need to:  

• Own the design and architecture for a scalable sensor calibration pipeline in C++, leveraging available libraries (OpenCV, linear algebra libraries) for real-time and offline calibration. 

• Deep expertise in linear algebra to lead the design and implementation of spatial computational system for multi-modals sensor platforms. Apply advanced mathematical rigor using Lie groups, quaternions, and 3D transformations to ensure accurate spatial calibration.  

• Lead the development of specialized dedicated libraries allowing sensor-to-sensor extrinsic calibration (lidar-camera, imu-lidar, etc.) using multi-sensor targetless detections during robotics missions.  

• Experience with camera intrinsic and extrinsic calibration.  

• Drive the design and maintenance of simulation tools and data pipelines for sensor modeling, calibration validation, and large-scale regression testing. 

• Collaborate cross-functionally with perception, simulation, and platform teams to define calibration requirements, set best practices, and ensure robustness across hardware configurations and software releases. 

• Establish and maintain CI/CD-integrated calibration workflows using Docker, Bazel, and Git to enable reproducible, automated testing and deployment. 

• Lead deep-dive debugging and root-cause analysis of complex sensor alignment issues in vehicle logs and simulation using ROS tools, rviz, and custom visualization utilities. 

• Mentor junior engineers and contribute to technical reviews, fostering a culture of high-quality software design and code excellence. 

What You’ll Need to Succeed 

• Bachelor’s Degree in Computer Science, Robotics, Electrical Engineering, or a related field with 5–7+ years of experience (or a Master’s Degree with 3–5+ years of experience). 

• Proven expertise in Python and C++ for algorithm development, system design, and high-performance tooling. 

• Advanced experience with OpenCV, ROS, and numerical libraries for computer vision and robotics applications. 

• Deep understanding of multi-sensor calibration (camera, Lidar, IMU) in robotics or autonomous systems. 

• Strong mathematical foundation in 3D geometry, non-linear optimization, and matrix math, including SE(3) and SO(3) transformations. 

• Proficiency in Linux development, version control (Git), containerization (Docker), and build systems (Bazel). 

• Demonstrated experience designing scalable software architectures and leading technical initiatives. 

• Excellent problem-solving skills and ability to drive cross-team technical alignment. 

Bonus Points! 

• Familiarity with non-linear least squares solvers (e.g., Ceres, g2o) and large-scale optimization. 

• Background in sensor simulation, synthetic data generation, or validation frameworks. 

• Prior contributions to ROS-based open-source calibration or robotics tools. 

• Experience influencing technical roadmaps and defining long-term software strategies. 

• Uses vim as a primary editor (yes, still really). 

• Willingness to travel occasionally. 

Work Location: For this position, we are open to hiring in Ann Arbor, MI (U.S.) office work locations in a hybrid capacity. We are also open to hiring Remote in the United States.

Perks of Being a Full-time Torc’r 

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:   

• A competitive compensation package that includes a bonus component and stock options
• 100% paid medical, dental, and vision premiums for full-time employees   
• 401K plan with a 6% employer matchFlexibility in schedule and generous paid vacation (available immediately after start date)Company-wide holiday office closures
• AD+D and Life Insurance  

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities. 

Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply. 

Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. 

U.S Compensation Range: $160,000-193,000/yr

Job ID: 102610

About The Role  

Join our applications engineering team as an Additive Applications Engineer and become the go-to technical resource for our customers. In this customer-facing role, you'll be the first line of support, helping businesses successfully integrate our 3D printing solutions into their workflows through hands-on troubleshooting, on-site training, and proactive guidance. You'll work closely with both customers and internal teams to solve real problems and drive meaningful outcomes. 

What You Will Do  

• Serve as the primary technical point of contact for customers, diagnosing and resolving printing and process challenges with a solutions-first mindset 
• Conduct structured root-cause analyses and failure investigations to resolve recurring or complex issues 
• Deliver on-site customer training, installations, and advanced troubleshooting visits across North America 
• Develop material profiles and optimize 3D printing process parameters across a range of applications and materials 
• Create high-quality training materials, printing guides, and technical documentation that empower customers to self-serve 
• Apply Design for Additive Manufacturing (DfAM) principles to support customers with complex geometry and process challenges 
• Conduct material testing and characterization studies to improve print quality and reliability 
• Log customer interactions, cases, and follow-ups accurately in the CRM (HubSpot) 
• Provide pre-sales technical support and design consultation 
• Represent AON3D at trade shows, conferences, and customer meetings 
• Contribute to application notes and case studies that support the broader customer base 

What We Are Looking For  

• Post-secondary degree in engineering, science, additive manufacturing, or a related technical field 
• 3+ years of experience in an applications engineering or technical support role within the 3D printing or advanced manufacturing industry 
• Strong troubleshooting instincts and comfort with structured root-cause analysis 
• Genuine interest in working directly with customers and solving their technical challenges 
• Proficiency with CAD software and DfAM principles 
• Experience with FFF/FDM 3D printing processes and slicing software (PrusaSlicer or similar) 
• Excellent written and verbal communication skills in English 
• Ability to travel visa-free within Canada and the United States (up to 25% of the time) 
• Preferred: 
  • Experience with HubSpot or similar CRM platforms for managing customer cases and communications 
  • Hands-on experience with high-performance engineering materials (PEEK, PEKK, PEI, PI) 
  • Knowledge of thermoplastic material science and industrial applications 
  • Familiarity with quality management systems (ISO 9001, AS9100) 
  • Experience with design of experiments (DOE) or statistical analysis 
  • Background in manufacturing processes beyond additive manufacturing 
  • Project management experience 

Location and Work Model  

• Location: Montreal 
• Work model: Hybrid 
• Employment type: Full-time, Permanent 
• Travel: Willingness and ability to travel within Canada and the United States, up to 25% for customer visits and industry events