FEQ427R139

Mission

Solutions Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Field Engineering Manager for the team.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications
• Build and present references architectures, how-tos, and demo applications for customers
• Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars
• Travel to customers in your region

What we look for:

• 8+ years in a customer-facing pre-sales, technical architecture, or consulting role
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R
• Experience supporting Public Sector clients
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• US Citizen

We are looking for a Senior Sales Engineer to join our Enterprise West team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Senior Sales Engineer to join our Exposure Management team.

What you’ll do (Role Expectations)

• Create and deliver technical product presentations to prospective customers

• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs

• Lead product evaluations and custom product configurations

• Design evaluation test plans with customers and guide the process to successful outcomes

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
• You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.
• You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.

What We’re Looking for (Minimum Qualifications)

• 7+ years of experience as a Sales Engineer or Network Systems integrator
• Bachelor’s degree in Computer Science or a related field, or equivalent working experience
• Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls

What Will Make You Stand Out (Preferred Qualifications)

• Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+

#LI-Remote

#LI-AA5

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey. 

What you will do: 

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio. 
• Review impact of new features and fixes and assess those against customers organizational needs 
• Assist in configuring Varicent specific solutions based on customer requirements as requested 
• Generate and communicate monthly performance and support metric reports 
• Analyze usage data and metrics to identify remedial actions required 
• Help implement remedial actions for proactive maintenance 
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process 
• Take initiative in identifying growth opportunities 
• Collaborate with our team to achieve sustainable project and product growth 
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning 
• Work with internal stake holders to review change management process and propose future state where possible 

What you will bring: 

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation 
• Bachelor’s Degree or higher in a technical field or a related business discipline 
• Prior experience with Query Based Languages and Relational Databases 
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel 
• Time management: organize work schedules ensuring deadlines are always met 
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities 
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle 
• Initiative and ability to work with minor oversight 
• Ability to adapt to evolving and changing processes 
• Prior hands on experience of Varicent software products (Administering, implementing, and/or supporting) 
• SPM Software experience 

Success Outcomes 

1-3 Months: 

• Candidates should be familiar with company culture, policies, and internal systems. 
• Training and onboarding should be complete. Candidates will learn the various sources to obtain information. Begin client and CSM introductions. Participation in team meetings and events. 

4-6 Months: 

• Candidates should be able to manage their clients fairly independently and adhere to the VIP program. Candidates will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability. 

7 Months & beyond: 

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check 

The expected base salary range for this role is $92,300.00 - $121,000 CAD and individuals may be eligible to participate in our variable compensation program.

*Final compensation may vary based on experience, skills, designations, and market conditions.

This posting is for existing vacancy

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

About the Role

We are looking for a Group Director, Martech Consulting to lead VML's Adobe Experience Manager Assets and Digital Asset Management practice as its most senior strategic and technical authority. This is a high-impact leadership role at the intersection of creative operations, content strategy, and enterprise technology — responsible for defining how organisations manage, govern, and activate their most valuable creative assets at scale.

As Group Director, you will own the end-to-end strategic vision for DAM across VML's enterprise client portfolio — spanning AEM Assets architecture, metadata and taxonomy design, Dynamic Media implementation, Brand Portal configuration, and the governance frameworks that underpin sustainable, scalable DAM ecosystems. You will be equally at home advising a CMO on content supply chain strategy and guiding a technical team through a complex DAM migration.

This role demands a rare combination of deep platform expertise, creative operations understanding, and senior consulting leadership — and represents a genuine opportunity to shape one of the most strategically important capability areas in enterprise marketing technology.

This position requires a minimum of 4 days per week in-office to facilitate collaboration and team development, with travel to client sites as required.

The Impact You'll Make

• Define and lead VML's strategic approach to AEM Assets and enterprise DAM across a portfolio of complex, high-value client engagements
• Serve as the most senior DAM authority at VML — advising clients, leading pitches, and shaping how the practice grows and evolves
• Own the technical and strategic integrity of DAM implementations — from governance framework design through to metadata architecture, Dynamic Media configuration, and Brand Portal deployment
• Build, develop, and inspire a specialist team of DAM consultants and digital asset management professionals
• Drive business growth — identifying new opportunities, leading proposals, and positioning VML as the partner of choice for enterprise DAM transformation
• Establish VML as a recognised leader in AEM Assets delivery and digital asset management strategy

Core Responsibilities

Strategic Leadership & Client Advisory

• Define and own VML's strategic vision for AEM Assets and enterprise DAM consulting — setting the direction for how we design, deliver, and continuously evolve our offering
• Act as the most senior client-facing authority on DAM engagements — advising C-suite, VP, and Director-level stakeholders on platform strategy, content supply chain investment, and long-term DAM roadmap
• Lead executive-level discovery, strategy, and visioning workshops — translating complex organisational challenges around content volume, brand consistency, and asset governance into clear, actionable technology strategies
• Develop compelling business cases and ROI frameworks that articulate the strategic value of DAM investment — connecting asset management capability to content velocity, brand compliance, and operational efficiency
• Guide clients through complex solution decisions — balancing technical architecture, creative workflow requirements, organisational change, and platform scalability
• Build and maintain trusted, long-term senior client relationships that position VML as an indispensable strategic partner in content operations and digital asset management

DAM Architecture & Technical Governance

• Own the end-to-end architecture and technical governance of AEM Assets implementations at enterprise scale
• Lead the design of metadata taxonomy frameworks — defining asset classification structures, controlled vocabularies, faceted search strategies, and metadata schemas that support both operational efficiency and long-term discoverability
• Define and govern asset ingestion workflow architecture — designing scalable pipelines for bulk ingestion, automated metadata enrichment, quality validation, and asset processing across diverse source systems and formats
• Lead the strategy and implementation of rendition management — defining rendition profiles, automated processing rules, and format strategies that support multi-channel content activation without manual duplication of effort
• Govern the configuration and optimisation of Adobe Brand Portal — defining access models, distribution workflows, portal taxonomy, and user experience to support both internal teams and external agency or partner networks
• Lead the strategic design and technical implementation of Adobe Dynamic Media — including viewer configuration, image and video preset strategy, smart imaging, adaptive video delivery, and integration with downstream activation channels
• Establish and enforce DAM governance frameworks — covering asset lifecycle management, rights and usage tracking, archival and retirement policies, version control standards, and compliance with brand and legal requirements
• Define standards for AEM Assets integration with adjacent platforms — including Creative Cloud, Adobe Workfront, AEP, CMS platforms, and third-party distribution channels

Metadata, Taxonomy & Information Architecture

• Lead enterprise-scale information architecture engagements — defining the taxonomic structures, controlled vocabularies, and classification frameworks that underpin DAM discoverability and long-term scalability
• Advise clients on metadata strategy — balancing the needs of creative teams, marketing operations, legal and compliance functions, and technology stakeholders in a single, coherent metadata model
• Design automated metadata enrichment strategies — leveraging Adobe Sensei and AI-powered tagging capabilities to reduce manual metadata burden while improving asset discoverability
• Define search and findability strategies within AEM Assets — ensuring asset libraries remain navigable and efficient as content volumes grow
• Develop metadata governance protocols — establishing ownership, maintenance responsibilities, and quality assurance processes that keep taxonomy structures accurate and relevant over time

Creative Operations & Technology Bridge

• Serve as the strategic bridge between creative operations and technology teams — translating the needs of creative directors, content producers, and brand managers into technical platform requirements, and ensuring technology solutions genuinely support creative workflows
• Define content supply chain strategies that connect asset creation, management, and activation into seamless, efficient end-to-end workflows
• Lead the design of creative workflow integrations — connecting AEM Assets with Adobe Creative Cloud, Workfront, Frame.io, and other creative production tools to minimise friction and maximise asset reuse
• Advise on brand governance technology strategies — defining how DAM platforms enforce brand standards, manage approved asset libraries, and control the distribution of on-brand content across global teams and agency networks
• Develop operating model recommendations that define how creative, marketing, IT, and legal teams collaborate around asset management — including roles, responsibilities, and governance processes

DAM Governance, Rights & Compliance

• Define and lead DAM governance frameworks — establishing the policies, processes, and platform configurations that govern how assets are created, stored, maintained, activated, and retired
• Advise clients on digital rights management strategy — including usage rights tracking, licence expiry management, talent and property releases, and territorial usage restrictions
• Ensure DAM implementations support compliance with data protection regulations — including appropriate handling of personal data within asset metadata and rights records
• Develop asset lifecycle management frameworks — defining how assets move through creation, approval, active use, archival, and retirement, with appropriate automation and governance at each stage
• Lead the design of audit and reporting capabilities within AEM Assets — providing clients with visibility into asset usage, rights status, and governance compliance

Practice Development & Thought Leadership

• Define and continuously evolve VML's AEM Assets and DAM delivery methodology — building proprietary frameworks, accelerators, and toolkits that scale quality and accelerate time to value across engagements
• Contribute to external thought leadership — producing industry content, presenting at events, and shaping VML's market positioning in digital asset management, content operations, and creative technology
• Establish VML's DAM centre of excellence — creating the standards, knowledge assets, and enablement resources that underpin consistent delivery quality across the practice
• Stay ahead of Adobe AEM Assets product developments — including AI-powered asset management, Content Hub evolution, and Dynamic Media innovation — translating new capabilities into client opportunities and internal practice development
• Identify adjacent capability areas — including content supply chain automation, AI-driven asset intelligence, and integrated creative operations platforms — and develop VML's ability to deliver in these spaces
• Build VML's profile within the Adobe DAM partner ecosystem — contributing to co-innovation conversations, partner programmes, and joint go-to-market opportunities

Team Leadership & Talent Development

• Lead, mentor, and develop a growing team of AEM Assets consultants, DAM specialists, and digital asset management professionals
• Define clear career pathways and development plans that attract, retain, and grow specialist talent within the practice
• Set high standards for technical quality and delivery excellence — reviewing solution designs, governing implementations, and ensuring consistent output across all engagements
• Foster a culture of craft, curiosity, and continuous learning — keeping the team ahead of platform developments and evolving industry best practice in digital asset management
• Collaborate cross-functionally with creative operations, content strategy, technology, and media teams to deliver integrated, outcome-focused client programmes
• Formally manage a team of direct reports, providing regular performance feedback, development coaching, and clear expectations aligned to practice growth objectives

Business Development & Growth

• Lead and contribute to new business pitches and proposals for AEM Assets and broader DAM and content operations engagements
• Identify and develop organic growth opportunities within existing accounts — expanding scope, introducing adjacent capability areas, and deepening strategic relationships
• Contribute to commercial scoping and solution design — ensuring proposals are technically credible, commercially sound, and competitively differentiated
• Maintain a close working relationship with Adobe's AEM Assets, Dynamic Media, and Brand Portal product and partner teams — leveraging those relationships for co-selling opportunities, early roadmap access, and market differentiation
• Represent VML in industry forums, Adobe partner events, and client-facing thought leadership opportunities

What You'll Bring

Essential Experience

• 8+ years of experience in digital asset management, content operations technology, or martech consulting — with substantial, hands-on expertise in Adobe Experience Manager Assets
• Deep, proven expertise across the core AEM Assets and DAM capability set, including:
• Metadata taxonomy design and information architecture
• Asset ingestion workflow design and automation
• Rendition strategy and asset processing configuration
• Adobe Brand Portal configuration and governance
• Adobe Dynamic Media implementation — including viewer configuration, image and video presets, smart imaging, and adaptive video delivery
• DAM governance frameworks — covering asset lifecycle, rights management, and compliance
• Demonstrated ability to bridge creative operations and technology teams — understanding the language, priorities, and workflows of both, and designing solutions that genuinely serve both communities
• Proven track record of leading enterprise DAM transformations — from strategy and architecture through to deployment, adoption, and ongoing governance
• Demonstrated ability to operate as a senior client advisor — with the presence, credibility, and communication skills to engage and influence at VP and C-suite level
• Experience leading and developing specialist teams within a fast-paced consultancy or agency environment
• Strong understanding of content supply chain strategy — and how DAM sits within the broader ecosystem of content creation, management, and activation

Technical Proficiency

• Expert-level knowledge of Adobe Experience Manager Assets — including configuration, workflow design, metadata schema management, access control, and platform architecture
• Hands-on experience with Adobe Dynamic Media — including setup, configuration, and optimisation of image, video, and viewer capabilities
• Working knowledge of Adobe Brand Portal — including configuration, taxonomy alignment, and distribution workflow design
• Familiarity with Adobe Sensei and AI-powered asset tagging capabilities within AEM Assets
• Understanding of AEM Assets integration patterns — including Creative Cloud Libraries, Workfront, Adobe Publish, and third-party DAM connectors
• Working knowledge of metadata standards and protocols — including XMP, IPTC, Dublin Core, and schema.org as they apply to digital asset management
• Familiarity with API-based integrations and asset delivery architectures — including CDN strategy, headless asset delivery, and programmatic asset access

Nice to Have

• Adobe Certified Expert — AEM Assets or equivalent certification
• Experience with Adobe Content Hub and the evolving AEM Assets as a Cloud Service architecture
• Background in creative operations strategy, content production, or brand management technology
• Familiarity with third-party DAM platforms — including Bynder, Canto, Aprimo, or Widen — and migration experience between platforms
• Understanding of digital rights management platforms and their integration with AEM Assets
• Experience with AI-driven asset intelligence — including auto-tagging, visual search, and content similarity capabilities
• Track record in practice development, thought leadership, or business development at a senior level
• Previous experience at a leading consultancy, systems integrator, or digital agency serving enterprise clients

What Makes This Role Unique

This is a rare opportunity to lead at the convergence of creative operations, content strategy, and enterprise technology. You will be:

• Defining how enterprise organisations think about their content and creative assets — not just implementing software, but shaping the operating models, governance frameworks, and strategic investments that underpin content effectiveness at scale
• Building and leading a specialist practice with genuine influence over its direction, methodology, and market positioning within one of Adobe's fastest-evolving product areas
• Working at the intersection of creativity and technology — in a role that values both the technical depth to govern complex DAM architectures and the strategic sensibility to understand what creative teams truly need
• Playing a central role in VML's growth as a leading Adobe AEM Assets partner — with real influence over how we win, deliver, and evolve our offering in this space

Who You'll Work With

You will collaborate closely with:

• Senior client stakeholders — C-suite, VP, and Director-level marketing, creative operations, brand, and technology leads
• VML creative operations, content strategy, and martech teams — ensuring DAM solutions integrate coherently with broader content and marketing technology programmes
• Adobe AEM Assets, Dynamic Media, and Brand Portal product and partner teams — maintaining a close working relationship to stay ahead of platform developments
• AEM Assets consultants and DAM specialists — providing leadership, technical direction, and quality oversight
• VML business development and growth teams — contributing to pitches, proposals, and client expansion conversations

Position Summary: 

The Field Engineer will serve as engineering support for our sales team assisting with construction management and after-sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in Eagan. The position will include both field and office work.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, troubleshooting, and application engineering processes etc.

Why Work for CaptiveAire? 

• Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.   
• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. 
• Mission: to provide the highest quality products and service to our users at the lowest possible price 
• Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos 

What our employees have to say: 

I can confidently say that I've never been part of a more focused company, working as one big team to achieve amazing success. 

There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve. 

I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.  

One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company. 

CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry. 

Learn more about CaptiveAire and our products here 

A Day in the Life: 

This position will encompass a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support. 

Typical tasks include: 

• Estimated 50% to 75% of time spent in the field on job sites   
• Supporting installations and equipment start ups to ensure high quality outcomes and adherence to engineering principles
• Handling complex troubleshooting issues
• Customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service

Primary Job Responsibilities: 

• A combination of being in the field working on job sites and data analysis and remote troubleshooting using building management system (travel required)
• Product Support - Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
• Maintain expert level knowledge of all CaptiveAire products
• Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs
• On site for construction trade coordination meetings and startups to ensure a good outcome
• Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system
• Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
• Perform 3^rd party training for outside contractors on CaptiveAire products
• Provide reports to Regional Manager as well as other teams on customer feedback/challenges, quality, product improvements/issues

Required skills: 

• 0-5 yrs experience 
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred 
• Hands on, technical internship/co-op experience is preferred 
• Must enjoy hands on product exposure
• HVAC and/or electrical experience strongly preferred
• Multi-tasking, problem solving and strong communication skills a must
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
• MUST BE A “GO GETTER”!
• Must be able to travel for training

Benefits:

• Medical, dental and vision insurance 
• Disability & life insurance based upon election of medical insurance 
• 401k with employer match 
• Paid holidays 
• Paid time off (PTO) based upon tenure 
• Flexible spending account (FSA) 
• Tuition reimbursement, including for Professional Engineering (PE) License  
• Relocation assistance 

Salary:

$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.  

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.

#LI-TL1

#P1

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

Varicent’s Customer Success team is actively seeking a Technical Account Manager with an analytic mindset and a keen focus on data. The dedicated TAM will partner with a portfolio of customers to achieve long-term goals, while developing strong relationships, and adapting to our evolving product offerings. The successful candidate will coach and enable their client contacts on technical needs, new feature adoption, encourage model optimization, and facilitate the extension of the existing VIP agreement. This role was created to support client’s varying and unique technical needs during every stage of their software lifecycle journey.

What You'll Do:

• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
• Review impact of new features and fixes and assess those against customers organizational needs
• Assist in configuring Varicent specific solutions based on customer requirements as requested
• Generate and communicate monthly performance and support metric reports
• Analyze usage data and metrics to identify remedial actions required
• Help implement remedial actions for proactive maintenance
• Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
• Take initiative in identifying growth opportunities
• Collaborate with our team to achieve sustainable project and product growth
• Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
• Work with internal stake holders to review change management process and propose future state where possible

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation
• Bachelor’s Degree or higher in a technical field or a related business discipline  
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
• Time management: organize work schedules ensuring deadlines are always met
• Strong business communication skills 
• Experience in gathering and interpreting requirements and matching those with product capabilities
• Ability to empathize with customers and understand their needs at every stage of the software lifecycle
• Initiative and ability to work with minor oversight Ability to adapt to evolving and changing processes
• Preferred: Hands on experience of Varicent software products (Administering, implementing, and/or supporting

Success Outcomes

1-3 Months: 

• Candidate should be familiar with company culture, policies, and internal systems.
• Training and onboarding should be complete.
• Candidate will learn the various sources to obtain information.
• Begin client and CSM introductions.
• Participation in team meetings and events.

4-6 Months:

• Candidate should be able to manage their clients fairly independently and adhere to the VIP program.
• Candidate will begin to prioritize their own work and demonstrate problem resolution, personal growth, and adaptability

7 Months and Beyond:

• Candidate will be given a full client portfolio. After 12 months should be able to perform all duties of a TAM, including performing a complete Annual Health Check

About the opportunity

We are looking for an Engineering Manager who thrives in a fast-paced, dynamic environment, is comfortable navigating ambiguity while moving projects forward, and is motivated to build software and processes that foster greater team efficiency and scalability across the organization. This person will focus on people management, strategic alignment and software development projects that have a meaningful impact on EnergyHub’s product and people.

As Engineering Manager for the Program team, you will own a core part of our platform: how customer programs are configured, launched, tested, and maintained across a growing set of product offerings. You will help evolve a critical system that sits at the intersection of product, operations, and platform engineering. This role is ideal for someone who enjoys bringing clarity to complex domains, improving internal tooling, and building systems that scale as the business grows. As we scale, you will champion technical excellence while balancing new feature delivery, technical debt reduction, and modernizing the user experience to empower client-facing teams.

Main Responsibilities: What you'll do

• Build, manage, and mentor a team of engineers working on shared platform capabilities.
• Partner with cross-functional teams, including Engineering and Product, to define the team’s mission, vision, and roadmap
• Provide strategic oversight, architectural direction and execution for new team initiatives, such as building new UI workflows, code refactoring and transition to micro-services environment
• Act as a technical partner to Product, QA, Analytics, and client-facing teams.
• Translate cross-functional needs into clear technical plans and priorities.
• Communicate tradeoffs and progress clearly to both technical and non-technical stakeholders.
• Ensure the team delivers quality, scalable, well-tested, code on time and in scope.
• Continuously raise the bar for your team through organizational evolution, agile process improvement efforts and leveling your team’s technical prowess
• Thrive on building your direct report’s skills through coaching, mentoring and training opportunities
• Conduct code reviews across the team, with the ability to dive into working in the existing code base as needed
• Other duties as assigned

Required Skills and Experience: What you need

At EnergyHub we care about your passion and how you can contribute to our mission, not about the schools and companies on your resume.

This is not a list of requirements and we certainly don’t expect that you need to hit every bullet point to be a great candidate or great in the role. However, these things will catch our eye and demonstrate many of the core skills needed.

• 2+ years of experience directly managing teams of developers (ideally with teams of 5-7+)
• Core technical knowledge and experience with some of the tools and technologies at EnergyHub with a focus on Java, Spring, AWS (EC2, ECS), MongoDB and PostGres
• Experience with other technologies such as Python and C#/.NET to drive automation and micro-service efforts
• Strong foundational understanding of computer science principles and SDLC best practices
• Experience with architecture, scalability, and reliability as we develop consumable API’s
• Ability to learn from challenging projects with appropriate corrections to improve process, resource, and coaching
• Ability to work well with ambiguity and in a dynamic work environment
• Belief in a test first approach to coding
• Other duties as assigned

Preferred Skills and Experience: Nice-to-haves

• Experience building client-facing APIs and supporting developers integrating with those APIs
• Experience improving internal tools and backing services used by operational or customer-facing teams.
• Familiarity with test automation
• Experience working closely with Product partners to help disambiguate and modernize legacy implementations

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

Why work for EnergyHub?

• Collaborate with outstanding people: Our employees work hard, do great work, and enjoy collaborating and learning from each other.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the team!
• Gain well rounded experience: EnergyHub offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and machine learning obstacles, including distributed fault-tolerance, device control optimization, and process modeling to support scalable interaction with disparate downstream APIs.
• Be part of something important: Help create the future of how energy is produced and consumed. Make a positive impact on our climate.

About EnergyHub

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.

To learn more, visit energyhub.com.

Company Benefits

EnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match. We offer a casual environment, the flexibility to set your own schedule, a fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and an education assistance program.

EnergyHub is an Equal Opportunity Employer

EOE, Including Disability/Vets.  Reasonable accommodations are available for individuals with disabilities throughout the application process. If you are a person with a disability needing assistance with the application process, please contact accommodations.apply@energyhub.net.

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

EnergyHub understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you.

FEQ327R171

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Senior Solution Consultant – Presales- TMT Enterprise Accounts 

At Anaplan, we believe the most powerful business transformations are led by people who are relentlessly curious and brave enough to challenge the status quo.  We are looking for a highly experienced technical strategist and innovator who enjoys solving business problems with enterprise AI solutions. This isn't about demoing software; it's about architecting a new future for how the world's leading companies plan, decide and act. 

Job Description 

As a core Senior Solution Consultant, you will join our presales team supporting some of our largest enterprise customers.  You will be responsible for all aspects of the technical sales process by working directly with customers and collaborating with sales, domain specialists, business value consultants, product managers, customer success, and partners. 

Why this Role Matters 

• Decision Making is moving fast in the AI era. Business leaders are no longer looking for just cost control—they need forecasting automation, cross-functional alignment, and real-time insights. You’ll help them get there.
• You’ll work with decision-makers at leading enterprise organizations, influencing outcomes that impact thousands of employees and billions in revenue.
• You’ll represent one of the fastest-growing enterprise AI platforms, with a commission structure and career path to match your ambition.
• You’ll be aligned to a select number of accounts to build deep relationships and expand our solutions across multiple lines of business.
• You’ll be working on the cutting edge of innovation to bring to life our vision of AI-driven scenario planning and analysis across a connected enterprise.

Your Responsibilities and Impact 

• Partner with account executives on technical strategy and sales process for accounts in your territory.
• Be the technical solution expert across platform capabilities, including AI, data modeling and planning applications.
• Lead discovery sessions that move beyond features and functions to uncover critical business needs.
• Design and deliver tailored, narrative-driven demos that directly address customer pain points and showcase a clear vision for their future.
• Execute proof-of-concept workshops that prove Anaplan's value in the customer’s own context.
• Serve as the voice of the customer to our product management teams, ensuring your insights from the field shape the future of the Anaplan platform.
• Coordinate and align specialist and product teams to help position multi-product solutions and mature complex opportunities to close.
• Develop a multi-year technology vision and roadmap with your customers in cooperation with the Anaplan Customer Success team.

Your Qualifications 

• 7+ years of experience in a presales, solution consulting, or business transformation role (SaaS/enterprise software preferred).
• Know how to collaborate with account executives and own the technical sales process, including account strategy, discovery, demos, solution roadmaps and other technical validation
• Strong grasp of value-based selling and storytelling, not just showing features and functions.
• Skilled with problem solving at the intersection of technology and business.
• Proven ability to make complex ideas sound simple, clear, and persuasive with experience in public speaking.
• Knowledge of enterprise AI platforms, GenAI, Agentic frameworks, machine learning, and data integration.
• Hands-on experience with enterprise planning processes and solutions (g. Finance, Supply Chain, Workforce, Sales Performance) preferred
• Familiarity with EPM, CPM, BI, or ERP systems is a strong asset
• Prior industry experience with aligned accounts a plus

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at Alo Yoga.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $19.00- $23.00/ hour in Edina, MN. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

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OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $60,000 - $79,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $60,000- $76,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

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How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

Datadog is seeking a Regional Manager, Sales Engineering to join our high-growth organization and world-class pre-sales team. You will manage a team of talented Sales Engineers to help qualify and close opportunities and coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). This is a hands-on management role where you will take the lead technical role in your region supporting customer facing activities and engagements for key accounts. Enable a strong partnership between the SE team and other organizations within Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
• Manage a team of leaders and individual contributors, helping to ensure customer success pre-sale;
• Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
• Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills
• Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities
• Deliver semi-annual performance reviews along with collaborating on and executing individual development plans

Who You Are:

• Experienced with 1-3+ years in a Sales Engineering team lead or mentorship role and 3+ years in a Sales Engineering or other equivalent client facing role
• Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change
• Proven in your ability to grow and develop a team 
• Experienced in recruiting both individual contributors and front line leaders
• Knowledgeable in current infrastructure and monitoring solutions and technologies
• Able to build and execute an evaluation plan with a customer and mentor others on how to do so
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering while also coaching others how to do so
• Able to think strategically and creatively about a wide variety of challenges

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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Adobe Solutions Architect – Multi-Product

VML | Adobe Experience Cloud Practice

About the Role

We're looking for a Senior Adobe Solutions Architect to serve as the most senior technical voice across our Adobe Experience Cloud engagements. This is a cross-platform, enterprise-level role — spanning the full Adobe ecosystem and responsible for connecting strategy, data, and technology into cohesive, scalable solutions.

You'll work across multiple Adobe products simultaneously, owning the technical vision, governance, and architecture alignment that underpins how our clients' digital ecosystems perform. This isn't a single-product specialist role — it's for someone who can see the whole board.

The Impact You'll Make

As the senior technical lead on enterprise Adobe engagements, you will:

• Define and own the end-to-end Adobe solution architecture across client environments
• Ensure cross-product integration is seamless, scalable, and aligned to business objectives
• Serve as the primary technical authority in client conversations, workshops, and executive briefings
• Bridge the gap between business strategy and technical execution — translating complex requirements into elegant, achievable designs
• Champion technical governance and best practices across all Adobe implementations

Core Responsibilities

Solution Architecture & Design

• Lead the design of multi-product Adobe Experience Cloud solutions, integrating across AEP, AEM, Marketo, Analytics, Target, and beyond
• Define cross-platform data flow strategy — from ingestion and transformation through to activation and measurement
• Architect solutions that are scalable, maintainable, and aligned to enterprise technology standards
• Produce high-quality solution design documentation, architecture diagrams, and technical roadmaps

Enterprise Integration & Governance

• Establish and enforce technical governance frameworks across client Adobe ecosystems
• Ensure consistent data architecture principles are applied across all integrated products
• Define standards for identity management, data taxonomy, and platform configuration
• Identify and mitigate technical risk across complex, multi-workstream programmes

Client & Stakeholder Engagement

• Act as the most senior technical voice on projects — advising CTO, VP, and Director-level stakeholders
• Lead technical discovery sessions, architecture reviews, and solution workshops
• Translate business requirements into clear, actionable technical recommendations
• Build trusted, long-term relationships with client technology and digital teams

Team Leadership & Enablement

• Provide technical leadership and mentorship to solutions architects, developers, and data engineers
• Review and approve technical designs produced by other team members
• Collaborate with programme managers, strategists, and experience leads to align technical and business workstreams
• Contribute to internal capability building — developing best practices, frameworks, and knowledge assets

What You'll Bring

Essential Experience

• Senior-level, hands-on experience across multiple Adobe Experience Cloud products
• Deep expertise across two or more of the following:
• Adobe Experience Platform (AEP) / Real-Time CDP
• Adobe Experience Manager (AEM) — Sites and/or Assets
• Marketo Engage — Marketing Automation & Lead Management
• Adobe Analytics — Implementation, data layer design, and reporting architecture
• Adobe Target — Personalisation and A/B testing strategy
• Proven ability to design and deliver enterprise-scale, cross-platform Adobe solutions
• Strong understanding of data architecture, integration patterns, and API-led connectivity
• Experience defining technical governance standards in complex enterprise environments
• Comfortable as the senior technical lead in client-facing settings — including C-suite and VP-level engagement
• Excellent communication skills — able to articulate complex technical concepts clearly to both technical and non-technical audiences

Nice to Have

• Adobe certification(s) across one or more Experience Cloud products
• Experience working in a consultancy or agency environment, managing multiple clients simultaneously
• Familiarity with complementary platforms (Salesforce, Microsoft, SAP, CDP alternatives)
• Background in digital experience strategy or martech consulting
• Experience leading technical teams of 5+ people across multi-workstream programmes

What Makes This Role Unique

This isn't a role for someone who operates in a single lane. You'll be:

• Connecting the dots across the entire Adobe ecosystem — not just one product
• Shaping how clients think about their technology landscape, not just delivering against a brief
• Working at the intersection of strategy, data, and experience — with the technical depth to back it up
• Playing a key part in growing VML's Adobe practice — your work will influence how we pitch, deliver, and evolve our offering

Who You'll Work With

You'll collaborate closely with:

• Client technology and digital leads — often VP or Director level
• VML strategy and experience design teams — ensuring technical and creative vision are aligned
• Data engineers and developers — providing technical direction and quality oversight
• Programme and delivery managers — ensuring architecture supports delivery timelines and scope

Your Impact

As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.

What You’ll Do

Location: Remote with 80% travel to agency locations in the US
Reports To: Manager of Technical Account Management Services

• Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services.
• Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts.
• Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations.
• Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements.
• Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption.
• Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience.
• Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs.
• Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively.
• Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly.

What You Bring

• Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience.
• Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors.
• Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications.
• Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers.
• Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements.
• Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce.
• Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage.
• Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights.
• Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues.
• Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion.
• Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools.
• Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies.
• Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus.
• Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable.
• Must pass a Criminal Justice Information Service (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

***The candidates must be located in the EST or CST time zones to be considered for this position***

About The Role & Team

Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager, Majors (Enterprise), you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 10-20 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.
• Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.

• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices.

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 10+ Majors / Enterprise accounts
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Fidelity 401/K 
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion — one focused on psychological safety, empathy, and human connection — that will allow employees of all backgrounds to thrive.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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As a Strategic Client Engineer supporting strategic accounts, you will act as a trusted technical advisor owning pre-sales technical strategy, shaping customer requirements and influencing outcomes in complex, competitive sales cycles.  

The Strategic Client Engineer for Strategic accounts work with our largest customers and prospects while partnering closely with Account Executives, post sales, and product teams to drive measurable business and technical value. This role reports to the Senior Director of Sales Engineering and operates at the intersection of technical depth, business acumen, and competitive selling discipline.

**Candidates must live in Minnesota or Illinois to be considered for this role**

What you’ll do…
•    Build, own, and expand relationships with technical champions in key strategic accounts across security, backup, cloud, and AI teams.
•    Partner with the Major Account Manager to implement national account plans and drive execution of strategic initiatives
•    Experience in complex sales involving long sales processes and multi-product solutions.
•    Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities.
•    Maintain engagement beyond initial sale ensuring outcomes are realized and leveraging insights to support future sales motions. 
•    Translate high-level account goals into technical deliverables, including solution design, bid preparation and delivery coordination as the technical owner for several large strategic accounts.
•    Advocate for customer needs within Commvault product and engineering teams, providing feedback informed by field experience.
•    Coordinate and lead technical workshops, demos and business reviews to scale impact across accounts. 
•    Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the sales cycle.
•    Develop and maintain partnerships with key VARs, OEMs and GSIs in the accounts.

Who you are…
•    8-10+ years of proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise sales.
•    5+ years of experience working in major or global accounts.
•    Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria.
•    Advanced understanding of cyber resilience, cloud platforms (AWS, Azure, GCP), and modern application architectures.
•    Ability to operate as a self-starter taking ownership of technical responsibilities within customer accounts.
•    Preparation and/or delivery of technical product and architecture presentations to customers.
•    Be a highly collaborative thought leader engaging regularly with senior leadership across Commvault.
•    Excellent communication, influence, and stakeholder management skills.
•    Positive energy, work ethic, and vision.
•    Willingness to travel to customers up to 50%. 

Meet the Hiring Manager: Adrian Simays – Senior Director, Sales Engineering

You’ll love working here because:

• High income earning opportunities based on self performance
• Opportunity for Presidents Club
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Generous competitive benefits supporting your health, financial security, and work-life balance

Ready to #makeyourmark at Commvault? Apply now!

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The National Mission Critical team has an opening for a Mission Critical Project Architect.

Position Summary: 

As an Architect at DLR Group, you will be responsible for managing all aspects of project document development and coordinating with all project team members to maintain the quality of the work product within the established project schedule for large, complex data centers, emergency call centers, industrial, and manufacturing projects. As part of our integrated design teams, you create buildings that elevate the human experience through design. You will partner directly with the Project Manager to ensure the financial health of the project, the quality of project documents, claim prevention, team collaboration, and communication. Additionally, you will lead the cross-functional design disciplines in developing technical solutions. 

If you are a collaborative thought leader with a strategic mindset, this might be the position for you. DLR Group is 100% employee-owned and, as such, you’ll enjoy the opportunity to have ownership in the Firm. We rely on all our employee-owners to apply their financial acumen to grow the Firm profitably. 

What you will do: 

• Have a comprehensive understanding of and the ability to coordinate and lead the design disciplines in developing technical solutions.
• Provide mentorship to other architectural staff.
• Have extensive knowledge of all aspects of professional practice from conceptual design through project close-out.
• Be able to work and present ideas in a team environment as well as self-manage and self-motivate in a creative environment.
• Possess a high level of technical proficiency in the production of drawings.
• Lead the project team in the adherence to all practice standards.
• Supervise the design and technical development of the project.
• Work directly with Project Managers, Designers, and Engineers in the conceptual development of project documents. 

Required Qualifications: 

• Bachelor's Degree in Architecture or Design.
• 10+ years of experience as a Project Architect
• 5+ years working on Data Center projects.
• Working knowledge of the design and construction process and the ability to understand and communicate with professionals of other disciplines.
• Proficient in the use of REVIT and CAD computer modeling and rendering software.
• The ability to travel occasionally to support project tasks. 

Preferred Qualifications: 

• Professional Licensure.
• LEED Accredited Professional and previous experience participating in the LEED or other green rating system process.
• Experience and interest in sustainable building design. 

*TO BE CONSIDERED, PLEASE SUBMIT CURRENT PORTFOLIO/WORK SAMPLES IN PDF FORMAT*