About the Team

As a Technical Support Engineer, you will provide enterprise-level experience to our customers through our extensive product knowledge of Amplitude.  An agent leverages their specialized knowledge and skills to research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. People will rely on your tech expertise with analytical thinking to educate them on our product, locate and  diagnose problems, and then recommend the best course of action. Our goal is to remove blockers to product adoption and drive value realization for Amplitude’s customers. The team also partners cross-functionally with Product and Engineering to advocate for our customers and ensure a high-quality experience through their lifecycle as an Amplitude customer. In addition to being a product expert, you'll have the opportunity to take on projects that will help our company scale and grow. 

 As a Technical Support Engineer, you will: 

• Answer and/or escalate all support tickets via email and chat
• Drive resolution by digging in and escalating challenging tickets
• Ensure that all tickets meet our service level agreements 
• Including an on-call weekend support once per quarter and voluntary on-call holiday support
• Work closely with Customer Success Managers to drive data trust in key accounts
• Provide customers a great experience using Amplitude and working with our team
• Create and update non-technical and technical documentation as the product evolves
• Report to the company any common themes or questions that arise and driving change
• Develop and improve support processes  

You'll be a great addition to the team if you have:

• Completed your Bachelor’s Degree
• Track record in a similar customer-facing role OR strong ability to empathize with customers and be their advocate
• Experience with using SDKs and APIs
• The ability to present yourself with professionalism, friendliness, and a willingness to assist
• Ability to learn and explain a technical product or concept
• Natural curiosity and are a problem solver
• Passion about analytics and the problems they solve
• Familiarity with Support tools such as Zendesk, Intercom, Confluence, and Linear

Our Values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

Other fun facts about Amplitude:

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2.
• We're focused on growth. Check us out in Deloitte's 2023 Technology Fast 500™
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
• We're a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

#LI-ER1

As a Technical Support Engineer, based in Singapore, you will provide enterprise-level experience to our customers through our extensive product knowledge of Amplitude.  An agent leverages their specialized knowledge and skills to research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. People will rely on your tech expertise with analytical thinking to educate them on our product, locate and  diagnose problems, and then recommend the best course of action.

Our goal is to remove blockers to product adoption and drive value realization for Amplitude’s customers. The team also partners cross-functionally with Product and Engineering to advocate for our customers and ensure a high-quality experience through their lifecycle as an Amplitude customer. In addition to being a product expert, you'll have the opportunity to take on projects that will help our company scale and grow. 

 As a Technical Support Engineer, you will: 

• Answer and/or escalate all support tickets via email and chat
• Drive resolution by digging in and escalating challenging tickets
• Ensure that all tickets meet our service level agreements 
• Including an on-call weekend support once per quarter and voluntary on-call holiday support
• Work closely with Customer Success Managers to drive data trust in key accounts
• Provide customers a great experience using Amplitude and working with our team
• Create and update non-technical and technical documentation as the product evolves
• Report to the company any common themes or questions that arise and driving change
• Develop and improve support processes  

You'll be a great addition to the team if you have:

• Completed your Bachelor’s Degree
• Track record in a similar customer-facing role OR strong ability to empathize with customers and be their advocate
• Experience with using SDKs and APIs
• The ability to present yourself with professionalism, friendliness, and a willingness to assist
• Ability to learn and explain a technical product or concept
• Natural curiosity and are a problem solver
• Passion about analytics and the problems they solve
• Familiarity with Support tools such as Zendesk, Intercom, Confluence, and Linear

***Candidates MUST speak fluent English to be considered***

Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager - Majors (Enterprise) owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager, Majors (Enterprise), you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 20-30 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.
• Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.
• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 20+ Majors / Enterprise accounts
• MUST speak fluent English
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner

#LI-GF1

About the Role

The Nordics is one of Amplitude’s most established enterprise markets in EMEA — with a large, active customer base and significant headroom to continue penetrating the market. We’re looking to accelerate the next phase of growth with a senior, market-building Enterprise Account Executive.

As a Senior Enterprise Account Executive, Nordics, you will:

• Own a highly targeted Enterprise territory across the Nordics — managing and expanding a large existing enterprise customer base while driving net-new logo acquisition. You are responsible for end-to-end ownership of both new business and the customer.
• Be the builder and hunter who takes Amplitude’s established Nordics presence to its next level of scale and strategic impact.
• Act as a natural leader in the field: you’ll be remote and need to lead by example to rally your supporting team around you.
• Be part of a seasoned, high-performing international GTM team in Northern Europe & DACH, working across the Nordics, Benelux, and DACH markets.

What You'll Do

• Build and own your Nordics enterprise territory strategy    Develop and execute a territory plan across a focused list of major enterprise accounts. Prioritise where to invest your team’s time and how to win — driving net-new logo acquisition while managing and expanding a large existing customer base.
• Manage and grow your book of business    Take ownership of an established portfolio of enterprise customers. Drive retention, expansion, and C-suite relationships — getting ahead of risk, building multi-year partnerships, and making expansion a natural part of every customer conversation.
• Drive new business in strategic accounts    Generate pipeline through a mix of outbound prospecting, partner collaboration, events, and your own network. You’ll engage a digitally sophisticated market with genuine commercial insight rather than stepping into a fully warmed territory.
• Run complex, multi-stakeholder sales cycles    Own the full sales process from discovery and value definition through business case, procurement, and executive sponsorship. Navigate multiple senior stakeholders (C-level, Product, Data, Marketing, Engineering) and align them around a clear vision for product-led growth with Amplitude.
• Sell strategically and predictably    Use structured methodologies (e.g. MEDD(P)ICC) for qualification, mutual action planning, and rigorous pipeline management. Accurately forecast and manage an enterprise book of 6–9 month sales cycles with deal values in the six- to seven-figure ARR range.
• Orchestrate the broader Amplitude team    Work hand-in-hand with Solutions Engineers, Customer Success, Marketing, Partners, and internal executive stakeholders to run high-quality evaluations, POCs, and EBCs/EBRs that tie Amplitude to measurable business outcomes.
• Act as a visible market builder in the Nordics    Represent Amplitude at regional events, product management and data community meetups, and with key technology and agency partners to drive awareness across the market.
• Lead by example and help shape the future team    Set the bar for enterprise selling excellence in the Nordics. Share best practices, mentor newer reps, and help define what great looks like for the next generation of AEs in region.
• Exceed quota and build the business    Consistently deliver against quarterly and annual new business and expansion targets, while laying the groundwork for long-term growth in your territory.

What We're Looking For

• 6-10+ years of enterprise SaaS sales experience with a track record closing six- and seven-figure ARR deals
• Proven ability to manage a large book of business — retention, expansion, and executive relationships
• Experience navigating complex, multi-threaded sales cycles across multiple senior stakeholders
• Strong outbound instincts and a disciplined approach to pipeline management and forecasting
• Fluency in Swedish or another Scandinavian language strongly preferred
• Based in Sweden

About The Role & Team

The Product Adoption organization is focused on helping users realize long-term value from Amplitude. The Nth User Adoption team plays a critical role in that journey by driving expansion within existing accounts.

Many of our customers start with just a few users — often in product or data teams. Our job is to unlock value for everyone else. We build features that help new users get activated, leverage AI for frictionless insights, highlight relevant parts of the product they might otherwise miss, and expand usage across teams and departments. This is especially impactful in large, complex organizations, where getting from the first few users to broad adoption is a multiplier for retention and revenue.

We work across Amplitude’s core product suite and integrations, partnering closely with Product, Design, and GTM. We ship fast, test often, and use data to guide what we build and where we invest. Our work touches activation, feature adoption, habit formation, and expansion — the entire lifecycle of turning someone from a new user into a loyal advocate.

This is a role for a product-minded engineer who wants to own meaningful projects end-to-end and help shape the strategy and systems behind how customers adopt Amplitude.

As a Senior Software Engineer on Product Adoption, you will:

• Design and build product features that drive activation, engagement, and cross-team expansion
• Work across the full stack using TypeScript, React, Node.js, and GraphQL
• Lead project development from planning to launch and ongoing iteration
• Build experiences that improve user onboarding, feature discovery, and product education
• Create third party connections, allowing other products to integrate with Amplitude
• Collaborate with Product, Design, GTM, and other engineers to prioritize and deliver impact
• Use data to identify opportunities and measure outcomes
• Mentor engineers and contribute to technical decision-making and team culture
• Leverage AI coding tools to speed up development while staying grounded in system understanding
• Improve the quality, reliability, and maintainability of the code you touch
• Help shape the long-term vision for how we grow adoption across the Amplitude platform

You’ll be a great fit if you:

• Have strong experience with modern web technologies, especially React, Node.js, and GraphQL
• Can break down complex problems and own features from idea to release
• Think deeply about the user experience and how technical decisions show up for the customer
• Use data to make product decisions and are comfortable working through ambiguity
• Communicate clearly, proactively, and with empathy across functions
• Are comfortable mentoring and supporting other engineers
• Bias toward action and iterative learning — you ship, test, and adapt
• Are motivated by building systems that drive business impact and user success
• Growth mindset: are motivated by moving metrics and driving concrete business outcomes while solving customer pain points
• Use AI tools (like Cursor, ChatGPT or Claude) to accelerate, not replace, your workflow

• Bonus points if you:
• Have worked on product-led growth or expansion initiatives
• Have experience building in-product education, onboarding, or integration surfaces
• Are comfortable designing for enterprise users and scaling systems across diverse org structures
• Understand experimentation and A/B testing platforms
• Have led cross-functional initiatives or worked closely with GTM partners

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans
• 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
• Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
• Employee Stock Purchase Program​ (ESPP)

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

#LI-Hybrid

At Amplitude, we’re building the operating system for digital products. While we’re known as the leader in product analytics, our Experiment team is redefining how companies learn, iterate, and ship better experiences.

Experiment is one of the fastest-growing and most strategic bets at Amplitude. It sits at the intersection of product, data, and decision-making, and we’re looking for a Senior Product Engineer to help take it to the next level.

Why this role matters

This isn’t a “take tickets and ship code” role. You’ll operate as an owner, shaping both the product and the technical direction of a system used by some of the most sophisticated product teams in the world.

You’ll work across the stack, React frontend, Node.js and Python backend, to build intuitive, high-performance experiences that make experimentation accessible, powerful, and trustworthy.

What you’ll do

• Own critical product surfaces end-to-end from ideation to production and beyond
• Drive product direction in partnership with design and product leaders
• Build and evolve systems across React, Node.js, and Python that scale with customer growth
• Leverage modern AI tooling to dramatically accelerate development, prototyping, and iteration cycles
• Raise the bar for engineering quality - code, architecture, and user experience
• Lead by example - through hands-on development, technical mentorship, and thoughtful decision-making
• Move fast on ambiguous problems, turning ideas into shipped, customer-facing value

What we’re looking for

• 5+ years of experience in software engineering 
• Education: B.S. in Computer Science or an equivalent technical field
• Proven experience operating at a senior-level scope. You’ve led large, ambiguous initiatives with significant business impact
• Strong full-stack expertise (React + backend systems such as Node.js and/or Python)
• A deep sense of ownership - you don’t wait for direction; you create it
• Exceptional product taste - you care deeply about UX, details, and building things people love
• An AI-native mindset - you actively use and experiment with the latest AI tools to amplify your impact and rethink how software gets built
• Ability to balance speed and quality in a high-velocity environment
• Strong judgment in technical trade-offs and system design

What sets you apart

• You think like a product builder first, engineer second
• You’re constantly reinventing how you work, using cutting-edge tools and workflows to achieve outsized results
• You’re energized by open-ended problems with no clear “right” answer
• You hold a high bar, not just for your own work, but for the team and product as a whole
• You turn ambiguity into clarity and momentum

Why Amplitude

• Work on a product used by thousands of companies to make better decisions
• Be part of a team that’s expanding beyond analytics into a full digital optimization platform
• Join a culture that values ownership, velocity, and craft
• Have outsized impact on a top company priority

About the Team

Our infrastructure teams build and operate the backend systems that power Amplitude's products at massive scale — handling more than 1 trillion events per month. We work on the systems that move, store, transform, and serve customer data: real-time and batch ingestion, identity resolution, data import and export connectors, privacy and compliance, and the operational reliability of everything in between.

As a Senior Software Engineer, you'll take on complex infrastructure challenges: designing for extreme throughput, optimizing for millisecond latencies, and building resilient systems that run with close to zero downtime. You'll work closely with Product and partner engineering teams to shape the roadmap and turn customer needs into reliable, well-architected systems. Our stack is primarily Java and Python, running on Kafka, Temporal, DynamoDB, Amazon S3, Snowflake, Kubernetes, and Terraform.

This is a senior role, so beyond your own delivery you'll be a technical anchor for the team: leading design discussions, mentoring engineers, and raising the bar for how we build.

As a Senior Software Engineer, you will:

• Take infrastructure projects from ideation to production
• Design and build highly reliable, maintainable backend services that scale with our customer base
• Optimize the performance and cost of our data infrastructure as volume continues to grow
• Collaborate with Product, Design, and other engineering teams to deliver end-to-end solutions
• Lead engineering discussions and apply and advocate for engineering best practices
• Drive design and code reviews
• Mentor and contribute to the success of engineers across the team

You'll be a great addition to the team if you have:

• B.S., M.S., or Ph.D. in Computer Science or another related technical field
• 5+ years of experience working in a Software Engineering role, with 2+ years working in Java
• Strong foundation in programming, algorithms, and software application design
• Passionate about building backend infrastructure, solving challenging problems, and iterating quickly
• Previous experience in distributed systems and large-scale backend services
• Experience leading or mentoring engineers is a plus
• Previous experience with stream processing, message queues, or data pipeline technologies (e.g. Kafka) is a plus
• Previous experience operating production systems on Kubernetes or running infrastructure as code with Terraform is a plus

Our Values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude:

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2.
• We're focused on growth. Check us out in Deloitte's 2023 Technology Fast 500™
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
• We're a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $183,000 - $267,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-Hybrid

About our Team

Our infrastructure teams build and operate the backend systems that power Amplitude's products at massive scale — handling more than 1 trillion events per month. We work on the systems that move, store, transform, and serve customer data: real-time and batch ingestion, identity resolution, data import and export connectors, privacy and compliance, and the operational reliability of everything in between.

As a Senior Software Engineer, you'll take on complex infrastructure challenges: designing for extreme throughput, optimizing for millisecond latencies, and building resilient systems that run with close to zero downtime. You'll work closely with Product and partner engineering teams to shape the roadmap and turn customer needs into reliable, well-architected systems. Our stack is primarily Java and Python, running on Kafka, Temporal, DynamoDB, Amazon S3, Snowflake, Kubernetes, and Terraform.

This is a senior role, so beyond your own delivery you'll be a technical anchor for the team: leading design discussions, mentoring engineers, and raising the bar for how we build.

As a Senior Software Engineer, you will:

• Take infrastructure projects from ideation to production
• Design and build highly reliable, maintainable backend services that scale with our customer base
• Optimize the performance and cost of our data infrastructure as volume continues to grow
• Collaborate with Product, Design, and other engineering teams to deliver end-to-end solutions
• Lead engineering discussions and apply and advocate for engineering best practices
• Drive design and code reviews
• Mentor and contribute to the success of engineers across the team

You'll be a great addition to the team if you have:

• B.S., M.S., or Ph.D. in Computer Science or another related technical field
• 5+ years of experience working in a Software Engineering role, with 2+ years working in Java
• Strong foundation in programming, algorithms, and software application design
• Passionate about building backend infrastructure, solving challenging problems, and iterating quickly
• Previous experience in distributed systems and large-scale backend services
• Experience leading or mentoring engineers is a plus
• Previous experience with stream processing, message queues, or data pipeline technologies (e.g. Kafka) is a plus
• Previous experience operating production systems on Kubernetes or running infrastructure as code with Terraform is a plus

Our Values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: At Amplitude, we offer a comprehensive benefits package designed to support your physical, emotional, and financial well-being. We believe that our employees should have access to high-quality healthcare, paid time off, and other benefits that allow them to focus on their work and their personal lives.

Our benefits package includes:

• Competitive medical, dental, and vision programs
• Paid family bonding time off and family forming benefits
• Annual leave plus holidays
• Fully paid disability and life insurance programs
• Wellness and Learning and Development allowances and more…
• Employee Stock Purchase Program​ (ESPP)

We are committed to creating a globally consistent and locally sensitive benefits plan that meets the needs of our employees around the world, regardless of where they live. We believe that our benefits are an important part of our employee value proposition and that they help us to attract and retain top talent. We encourage you to learn more about our benefits package and to see how we can support your well-being.

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, 

#LI-Hybrid

About The Role & Team

The Data Pipeline team owns the core event ingestion and processing infrastructure that powers Amplitude's analytics product — handling more than 1 trillion events per month. We build and operate the systems responsible for real-time event ingestion, batch data ingestion, user identity resolution, privacy and GDPR compliance (user deletion, app deletion, event TTL, and self-serve data deletion), and the reliability of the pipeline end-to-end.

As a Senior Software Engineer, you'll take on complex infrastructure challenges: designing for extreme throughput, optimizing for millisecond latencies, and building resilient systems that run at close to zero downtime. You'll also work closely with Product and customers to shape the strategy and roadmap for our core product and new features. Our stack is primarily Java and Python, running on Kafka, Temporal, DynamoDB, Amazon S3, Kubernetes, and Terraform.

This is a senior role, so beyond your own delivery you'll be a technical anchor for the team: leading design discussions, mentoring engineers, and raising the bar for how we build.

As a Senior Software Engineer, you will:

• Take product ideas from ideation to implementation
• Develop highly reliable and maintainable backend services that expand the capabilities of our analytics product
• Optimize the performance and scale of our data ingestion and processing infrastructure to handle ever-increasing volume
• Collaborate with Product and Design to iterate on our product
• Lead engineering discussions and apply and advocate for engineering best practices
• Drive design and code reviews
• Mentor and contribute to the success of engineers across the team

You'll be a great addition to the team if you have:

• B.S., M.S., or Ph.D. in Computer Science or another related technical field
• 5+ years of experience working in a Software Engineering role, with 2+ years working in Java
• Strong foundation in programming, algorithms, and software application design
• Passionate about data processing, solving challenging problems, and iterating quickly
• Previous experience in distributed systems, data processing, and analytics
• Experience leading or mentoring engineers is a plus
• Previous experience with real-time stream processing (e.g. Kafka) is a plus

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

#LI-SA1

#LI-Hybrid

About The Role & Team

We’re looking for a Data Scientist to join the Experiment team within Amplitude. You will be part of a passionate group of product managers, engineers and designers who are working to help modern businesses transform their products through data and experimentation. As a Data Scientist, you have a unique opportunity to deeply influence the product with your knowledge and views on advanced statistical methodologies and customers who are looking to learn from an expert on experimentation best practice.  

Join Amplitude and play a crucial role in shaping the future of experimentation and digital analytics. If you’re driven by innovation, strategic impact, and customer success, we’d love to hear from you!

Our ambitious machine learning for experimentation agenda includes but is not limited to: 

• Causal effects modeling or heterogeneous treatment effects analysis
• Analyzing experiments that have social network effects (ex: difference in differences, Switchback, Synthetic Control)
• Time Series modeling
• Bayesian hypothesis testing
• Understanding how teams run experiments
• B2B Experimentation
• Innovating and implementing machine learning and data mining algorithms on distributed platforms to solve real-world product analytics and user behavior modeling problems. 

 You'll be a great addition to the team if you have:

• A masters or Ph.D. degree in computer science, mathematics or related areas with extensive research/project experience in data science, experimentation, digital product optimization, math, statistics, etc. 
• Have built and extensively used data pipelines in a variety of data warehouse environments.
• Proficiency with Python and SQL
• In-depth experience with Spark/Hadoop
• Has 2+ years of experience working as a Data Scientist in the past and is familiar with the Experimentation space, including hands-on experience using experimentation products
• Are interested and comfortable communicating with customers as a trusted advisor

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans
• 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
• Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
• Employee Stock Purchase Program​ (ESPP)

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $190,000 - $286,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $211,000 - $316,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $211,000 - $316,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $190,000 - $286,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $190,000 - $286,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

About the role and Team

At Amplitude, millions of developers instrument their products to understand how users behave. The first code they write with Amplitude is almost always through an SDK. That means our SDKs are not just integrations, they are the developer experience of Amplitude itself. We're building a new kind of SDK team:

Most companies hire SDK engineers per language.

We don't.

We're recruiting AI-assisted SDK wizards, engineers who:

• learn new languages quickly
• use AI to accelerate development
• build tooling to scale SDK maintenance
• own developer experience end-to-end

This role has unusually large scope and autonomy

What You'll Work On

• Build and maintain SDKs across many languages (e.g. TypeScript/JavaScript, Python, Go, Java, Swift, Rust)
• Use AI to scale SDK development - build systems that allow a small team to maintain many SDKs
• Own developer experience - improve how developers integrate with Amplitude
• Optimize SDK for latency, performance, bundle size, resource load
• Create external-facing agents that take advantage of the signals collected by our SDKs
• Build integrations with third parties
• Drive high engineering standards while knowing when speed beats perfection.
• Create a culture where people love the work, move fast, and deliver real outcomes.

You Might Be a Great Fit If:

• Experience building SDKs, APIs, or developer platforms.
• Open source library maintainership
• Experience across multiple language ecosystems
• Interest in developer experience and tooling
• Experience building platform tooling or code generation systems

Why This Team, Why Now?

• Huge scope - own SDKs used by thousands of developers
  
  
• Polyglot engineering - work across many ecosystems
  
  
• AI-augmented engineering - help define the future of SDK development
  
  
• Direct product impact - great SDKs drive adoption of Amplitude

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans
• 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
• Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
• Employee Stock Purchase Program​ (ESPP)

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

About The Role & Team

Our infrastructure teams build and operate the backend systems that power Amplitude's products at massive scale — handling more than 1 trillion events per month. We work on the systems that move, store, transform, and serve customer data: real-time and batch ingestion, identity resolution, data import and export connectors, privacy and compliance, and the operational reliability of everything in between.

As a Senior Software Engineer, you'll take on complex infrastructure challenges: designing for extreme throughput, optimizing for millisecond latencies, and building resilient systems that run with close to zero downtime. You'll work closely with Product and partner engineering teams to shape the roadmap and turn customer needs into reliable, well-architected systems. Our stack is primarily Java and Python, running on Kafka, Temporal, DynamoDB, Amazon S3, Snowflake, Kubernetes, and Terraform.

This is a senior role, so beyond your own delivery you'll be a technical anchor for the team: leading design discussions, mentoring engineers, and raising the bar for how we build.

As a Senior Software Engineer, you will:

• Take infrastructure projects from ideation to production
• Design and build highly reliable, maintainable backend services that scale with our customer base
• Optimize the performance and cost of our data infrastructure as volume continues to grow
• Collaborate with Product, Design, and other engineering teams to deliver end-to-end solutions
• Lead engineering discussions and apply and advocate for engineering best practices
• Drive design and code reviews
• Mentor and contribute to the success of engineers across the team

You'll be a great addition to the team if you have:

• B.S., M.S., or Ph.D. in Computer Science or another related technical field
• 5+ years of experience working in a Software Engineering role, with 2+ years working in Java
• Strong foundation in programming, algorithms, and software application design
• Passionate about building backend infrastructure, solving challenging problems, and iterating quickly
• Previous experience in distributed systems and large-scale backend services
• Experience leading or mentoring engineers is a plus
• Previous experience with stream processing, message queues, or data pipeline technologies (e.g. Kafka) is a plus
• Previous experience operating production systems on Kubernetes or running infrastructure as code with Terraform is a plus

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans
• 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
• Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
• Employee Stock Purchase Program​ (ESPP)

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

#LI-SA1

#LI-Hybrid

About the Role

Amplitude's Cloud Platform team builds the systems that every Amplitude engineer relies on every day to ship code — and we're rebuilding them for the AI era. As a Senior Platform Engineer, you'll own medium-to-high-complexity platform projects end-to-end and help shape a platform where AI agents are first-class users alongside humans: kicking off deploys, opening pull requests against infrastructure, and triaging incidents, so a single engineer can get the throughput of a team.

You'll partner with Staff engineers and product teams to make Kubernetes effortless across the engineering org, building self-service automation and scalable AWS infrastructure that lets product teams ship faster, safer, and with less cognitive load. If you're excited about building the systems that other engineers will rely on every day, this role is for you.

Key Responsibilities

• Lead high-impact platform projects — design and ship capabilities that move the needle on developer experience, reliability, or security, and set the bar for quality, testing, and safe deployment practices.
• Build the AI-augmented platform. Design tooling and workflows that help engineers get more out of AI-assisted development — think infra primitives that are easy to reason about, automated review, and policy-as-code that keeps the guardrails strong as AI shifts how code gets written.
• Own Infrastructure-as-Code for Kubernetes, AWS, and GCP using Terraform, Helm, Kustomize, and emerging tooling — and make it consumable enough that an LLM can safely PR against it.
• Evolve our CI/CD backbone (Argo CD / Workflows / Rollouts, GitHub Actions) to make deploys faster, safer, and easier to reason about.
• Instrument and operate. Drive observability with Datadog and Amplitude, own dashboards and SLOs, and use the data to push reliability forward.
• Participate in on-call, lead incident response when needed, and turn postmortems into durable platform improvements.
• Reduce toil and tech debt with pragmatic remediation plans that account for future requirements and operational cost.
• Translate product needs into platform features by partnering closely with product engineering teams.
• Mentor and multiply. Coach junior and mid-level engineers, support their growth, and onboard new teammates — including helping the team get more leverage out of AI-assisted development.
• Shape the roadmap by spotting high-leverage opportunities and scoping them to maximize impact.

What We're Looking For

• 5+ years of experience in software engineering, DevOps, or Site Reliability Engineering, with serious hands-on time in cloud infrastructure.
• Education: B.S. in Computer Science or an equivalent technical field.
• Production experience operating Kubernetes (EKS, GKE, AKS, or on-prem) and containerized applications at meaningful scale.
• Proficiency in at least one programming language (Golang or Python preferred) and IaC tooling (Terraform).
• Working knowledge of AWS core services (EC2, EKS, IAM, VPC, ALB, S3) and networking/security fundamentals.
• Familiarity with GitOps workflows and the CNCF ecosystem (Argo, Helm, Backstage, Envoy, and friends).
• A track record of delivering projects that measurably improved reliability, performance, or developer productivity.
• Curiosity and conviction about AI as a force multiplier in infrastructure work — whether that's using AI-assisted development tools to ship faster or building platforms and tooling that help your teammates get more leverage from AI in their day-to-day work.
• Strong communicator — you can break down complex topics for varied audiences and default to collaborative problem solving.
• Comfort navigating ambiguity by validating assumptions early and using data to de-risk technical decisions.
• A pragmatic, business-aligned engineering mindset and a habit of continuous learning.

About The Role & Team - San Francisco, CA 

Amplitude is the leading AI analytics platform, and our ability to invest wisely in infrastructure and SaaS is a key part of how we keep that lead. The FinOps Engineering function sits at the intersection of engineering, finance, and product — owning the data, tooling, and practices that make our cloud and vendor spend both efficient and transparent.

As a Staff FinOps Engineer, you will own the technical backbone that powers Amplitude's cost visibility across major vendors (cloud hosting, observability, AI/ML, and core SaaS), and partner directly with Engineering, Finance, and Product to turn that visibility into real savings and better decisions. This role is both hands-on engineer and program driver: you'll design and build systems, roll up your sleeves to implement optimizations, and lead cross-functional initiatives, reviews, and long-range planning.

You'll be a small, high-impact team of one with a large surface area, partnering closely with leaders across Engineering, Platform, Finance, and Product — from building cost data pipelines and reporting, to defining cost guardrails for new architectures, to helping forecast the impact of product and infrastructure bets, and handling all Engineering vendor negotiations, licensing, and contracts. The right person thrives in ambiguity, learns new domains quickly, and cares as much about business outcomes as technical elegance.

As a Staff FinOps Engineer, you will:

• Own our cost & vendor data platform — design, build, and maintain the pipelines, models, and storage that consolidate cost and usage data across AWS, GCP, Kubernetes, observability tooling, AI providers, and other strategic vendors into a single, trusted source of truth
• Turn data into decisions and savings — partner with Engineering, Infrastructure, Product, and Finance to translate raw cost and usage signals into clear insights, recommendations, and playbooks that influence roadmaps and architecture
• Personally implement cost optimizations — dive into services, workloads, and vendor configurations to execute optimizations yourself when needed (e.g., rightsizing, storage tiering, query optimization, metrics/logs reduction, plan changes), not just make recommendations
• Build self-service FinOps tooling — develop dashboards, scorecards, alerts, bots, and internal tools that make it easy for service owners to understand their spend, identify waste, and track progress against optimization goals
• Establish guardrails and best practices — define and codify standards for cost-efficient architecture (e.g., instance families, storage patterns, data retention, observability practices, AI usage patterns) and embed them into infrastructure-as-code, CI/CD, and review processes
• Partner closely with Finance on forecasting — collaborate with FP&A and vendor owners to forecast short- and long-term spend, model the impact of new features and infrastructure changes, and reconcile actuals against forecasts
• Lead cross-functional cost programs — drive multi-quarter initiatives (e.g., Datadog/observability optimization, storage lifecycle redesign, AI vendor consolidation) from problem definition through design, execution, and ongoing measurement
• Raise the FinOps bar across Amplitude — run reviews, office hours, and targeted trainings to help teams interpret cost data, reason about trade-offs, and incorporate cost as a first-class engineering and product constraint
• Instrument and measure everything — define KPIs and build telemetry around cost programs (e.g., $ saved, unit economics, ROI, impact on performance/reliability) to ensure we're shipping changes that actually move the business
• Act as a subject-matter expert — stay current on cloud pricing changes, vendor offerings, and FinOps best practices, and bring pragmatic, opinionated guidance back into our architecture, contracts, and tooling

You'll be a great addition to the team if you:

• Have 7+ years of hands-on experience in FinOps, SRE, Platform, or Infrastructure engineering, with a track record of reducing spend and improving unit economics in a modern cloud environment (AWS preferred)
• Are as comfortable in code as in spreadsheets — you can write production-quality code (Python, TypeScript, or similar), build data pipelines and dashboards, and you're fluent enough with financial concepts (budgets, forecasts, ROI, unit economics) to partner credibly with Finance
• Know how to build cost data systems — you've worked with cost & usage data (e.g., AWS CUR, SaaS vendor exports, observability billing data) and can model it into schemas and metrics that make sense to engineers, leadership, and Finance
• Have shipped real optimizations yourself — you can point to concrete examples where you personally changed infrastructure, configurations, or code to reduce spend (not just recommended changes for others to implement)
• Operate with high ownership and autonomy — you like owning ambiguous, cross-functional problems end-to-end, from framing and alignment through technical design, implementation, rollout, and ongoing iteration
• Balance program management with engineering depth — you're comfortable driving a roadmap, aligning stakeholders, and tracking outcomes, while also diving into details like Terraform modules, Kubernetes manifests, or Datadog/SaaS billing settings
• Communicate clearly with diverse audiences — you can explain complex technical and financial trade-offs to engineers, PMs, Finance partners, and executives in a way that is concise, data-driven, and actionable
• Have strong data and analytics instincts — you're comfortable working with SQL and analytics tools, and you default to instrumenting your work and validating that changes improved cost, performance, or reliability
• Care about reliability and developer experience — you optimize cost without sacrificing performance, availability, or developer velocity, and you're thoughtful about where to introduce friction vs. where to automate
• Are curious and fast-learning — you enjoy picking up new domains (e.g., AI infra, new observability vendors, pricing models) and applying that knowledge quickly to make better decisions

About The Role

Amplitude is building the operating system for digital product innovation—and our Deal Desk team sits right at the center of how we monetize that vision. This team partners deeply with Sales, Finance, Legal, and Revenue Accounting to structure smart, scalable deals that accelerate growth without introducing risk.

As a Deal Desk Manager, you’ll act as a strategic advisor on our most important and complex opportunities. You’ll help shape deal strategy, guide pricing and contract decisions, and bring clarity to ambiguity—all while keeping the business moving fast. This is a high-impact role for someone who thrives in fast-paced environments and likes being where decisions actually get made.

This role is remote, with a preference for candidates based in the Eastern Time Zone to enable consistent collaboration with EMEA stakeholders when needed.

 As a Deal Desk Manager, you will: 

• Own deal strategy for complex opportunities by advising Sales on pricing, packaging, contract terms, and negotiation strategy—especially for enterprise and non-standard deals
• Drive deal execution end-to-end by reviewing and approving non-standard transactions within SLA while ensuring all approvals are obtained and aligned with revenue recognition, legal, and operational policies
• Act as the connective tissue across teams (Sales, Legal, Finance, RevOps, Accounting) to align on deal structure, mitigate risk, and remove blockers quickly
• Partner on non-standard deal structures to balance business impact with compliance, including revenue recognition and contractual considerations
• Identify and scale better ways of working by improving the Quote to Order process, leveraging AI tools, codifying best practices, and enabling the Sales team to move faster and smarter 

You'll be a great addition to the team if:

• You thrive in a fast-paced, dynamic environment and are energized by complex, high-stakes deals that require creative thinking and sound judgment
• You build trust with Sales by being a valued partner—creative, collaborative, and solution-oriented—while still holding the line when it matters
• You’re energized by cross-functional collaboration and know how to drive alignment across strong personalities and competing priorities
• You have a sharp eye for risk and detail, but don’t lose sight of the bigger picture
• You're a clear, thoughtful communicator with strong critical thinking skills and a constant drive to improve systems, processes, and how teams work together

At a minimum, you need to have:

• 5+ years of experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription-based business
• Strong understanding of deal structuring, pricing strategies, and contract negotiations
• Experience partnering with Legal and Finance on non-standard terms and approvals
• Proficiency with Salesforce (CPQ experience strongly preferred) and comfort working with data and complex deal scenarios
• Familiarity with channel selling model and transacting through cloud marketplaces

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​Medical, ​Dental and ​Vision insurance coverages, with 100% employer-paid premiums for employee ​Medical, ​Dental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $167,000 - $251,000 total target cash (inclusive of bonus or commission)

Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager - Majors (Enterprise) owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager, Majors (Enterprise), you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 20-30 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.
• Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.
• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 20+ Majors / Enterprise accounts
• MUST speak French & English
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner

#LI-GF1

The Technical Success Manager sits within Amplitude's Customer Success organisation and is responsible for building deep customer relationships while driving measurable, long-term value from the Amplitude platform. This role is equal parts technical advisor, delivery lead, and strategic partner — working across a portfolio of accounts from deployment through renewal and expansion.

Based in Singapore, you'll support customers across Southeast Asia and the broader APJ region, working closely with Account Executives and internal delivery teams.

As a Technical Success Manager, you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 30-40 accounts, from pre-sales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.

Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.

• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices.

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 20+ mid-market or emerging enterprise accounts
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner
• Fluency in Mandarin

Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager, Majors (Enterprise), you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 20-30 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.
• Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.
• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices.

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 20+ Majors / Enterprise accounts
• MUST speak German & English
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner

#LI-GF1

Partner Sales Manager

Amplitude’s Partner ecosystem is made up of the best-in-class consultancies, agencies, and technology providers globally. We are looking for a Partner Sales Manager to drive revenue in collaboration with our top solution and technology partners. You will be responsible for pipeline creation and partner sales contribution in London, England, and across France and the South. As a Partner Sales Manager, you will prioritize which partners to recruit in-region (solution and resell partners), and how to build predictable sourced pipeline with those who you recruit.

You will build a partner business plan with each of your primary partners in order to ensure repeatable sales pipeline; coordinate co-marketing to drive pipeline creation; and work closely with the sales leadership in your territory to keep field sellers and partners aligned for mutual success.

This role is on the global partner team, and you will work cross-functionally with sales, partner marketing, programs & operations, and enablement to ensure partner success.

 As a Partner Sales Manager, you will: 

• Align with Sales leadership to develop a partner strategy appropriate your territory, designed to achieve identified pipeline and revenue targets 
• Co-create partner plans with your regional partners to enable field activities (e.g. account mapping, co-marketing, solution plays)
• Build partner-sourced and assisted pipeline in your territory
• Be the trusted advisor to AEs and make working with partners easy 
• Pre-qualify partners on opportunities they source
• Prepare partners to productively meet with Amplitude AEs
• Activate new partners in region that help broaden and enhance Amplitude’s platform by driving partner-sourced revenue
• Track joint sales pipeline and attend internal forecast calls to provide visibility into partner-sourced opportunities, including identifying where partners are a good fit to assist existing opportunities

You'll be a great addition to the team if you have: 

• Must have at least 8-10 years of experience in Partner Sales, Channel Management or Partner Development roles
• Experience in a fast-paced environment, growing and managing partner-sourced pipeline in mid-size and enterprise market segments
• Use data to make decisions about priorities, and focus on outcomes over activities
• Solve complex problems and design processes, a doer with a bias for execution
• Are motivated by exceeding revenue targets
• Knowledge of the Product Management or Analytics, Experimentation & Growth landscape is preferred. You might have worked in the industry or have a passion for learning
• An entrepreneurial mindset to build new partnerships, create new categories, and make an impact
• A passion for collaborating with colleagues in a team centric environment

Partner Sales Lead - Japan

The Mission: Defining the AI-Native Partner Strategy

In the era of Generative AI, data is only as valuable as the insights it generates. Amplitude is at the forefront of this shift, providing the AI-native product intelligence that modern enterprises crave. As our Partner Sales Lead in Japan, you won't just manage relationships, you will architect a high-velocity ecosystem of Consulting Partners, GSI’s, and Agencies. Your goal is to embed Amplitude’s AI capabilities into the digital transformation (DX) strategies of Japan’s largest organizations.

As a Partner Sales Lead, you will:

• Architect the AI Ecosystem: Identify and recruit high-impact partners (GSIs, Boutique Consultancies, and MarTech Agencies) who are ready to lead their clients into an AI-first product strategy.

• Enable AI Evangelism: Train and certify partners on Amplitude’s AI-native platform, ensuring they can articulate the value of automated insights and predictive analytics to their enterprise clients.

• Co-Sell & Close: Drive "Net New Logo" growth by leading joint sales cycles with partners. You’ll be the bridge between our AI technology and the partner’s strategic relationship at the C-suite level.

• Strategic Territory Planning: Take a quantitative approach to the Japan region, analyzing partner-sourced pipeline, influence maps, and historical win rates to forecast growth with precision.

• Foster Global-Local Alignment: Work closely with our global Alliances team to localize AI-driven partner programs for the unique nuances of the Japanese business landscape.

You’ll be a great addition to the team if you have:

• Ecosystem Mastery: 12+ total years in SaaS sales or alliances, with at least 5+ years specifically managing Enterprise-level partnerships in Japan (Big Data, AI, Cloud, or Analytics).

• AI & Data Literacy: You understand the modern data stack (Snowflake, Databricks, etc.) and can explain how an AI-native intelligence layer sits on top to drive 10x faster decision-making.

• Bilingual Leadership: Native Japanese and Business-level English. You can comfortably present AI roadmaps to global stakeholders and local executive boards alike.

• The "Build" Mindset: Experience taking a territory from "early-stage" to "market leader." You are hungry to thrive in a fast-paced, startup-inspired environment where you own the results.

• Network Effect: You bring an existing "rolodex" of key decision-makers within Japan’s top consulting firms and technology integrators.

About the Role:

At Amplitude, we’re on a mission to allow product and growth teams to systematically harness the power of data to build better products. This Emerging Enterprise Account Executive will focus on landing and expanding customers. We need an Account Executive with 3+ years of experience selling to companies of 500 employees and above. This person will own and manage a territory and will focus on sourcing opportunities, driving evaluations from early stages to close, and managing complex customer relationships. 

 Responsibilities:

• Create and close opportunities with emerging enterprise accounts. Expand relationships with current accounts.
• Become an expert on Amplitude's product and conduct discovery calls, customized demos, and presentations to prospective customers
• Effectively sell the value of Amplitude to key stakeholders within the account while navigating a complex sales cycle
• Collaborate well with internal resources including SDRs, Solutions Consultants, and Customer Success 
• Meet or exceed quarterly and annual targets

Requirements:

• 3+ years of up market SaaS closing experience in tech (preferably Analytics, Mobile, or Business Applications) 
• Can provide examples of closing multiple six figure transactions per year
• Managing customers with 250k+ in spend
• Ability to tell a story using data 
• Experience building a vertical/new business is preferred
• Experience running POCs and mutual close plans
• Successful track record of being a top performer
• Ability to work and thrive in a team setting
• Excellent communication and presentation skills

About you:

• You thrive in a scrappy, start-up environment
• There is no challenge too big to overcome
• Opening up a new market / building a territory is exciting to you

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform  – we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. 

Other fun facts about Amplitude: 

• G2: #1 product analytics solution and #3 best software product 
• Business Insider: A top tech company to bet your career on
• Fast Company: #3 most innovative enterprise company in the world
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL. 
• We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

About the Role:

At Amplitude, we’re on a mission to allow product and growth teams to systematically harness the power of data to build better products. This Emerging Enterprise Account Executive will focus on landing and expanding customers. We need an Account Executive with 3+ years of experience selling to companies of 500 employees and above. This person will own and manage a territory and will focus on sourcing opportunities, driving evaluations from early stages to close, and managing complex customer relationships. 

 Responsibilities:

• Create and close opportunities with emerging enterprise accounts. Expand relationships with current accounts.
• Become an expert on Amplitude's product and conduct discovery calls, customized demos, and presentations to prospective customers
• Effectively sell the value of Amplitude to key stakeholders within the account while navigating a complex sales cycle
• Collaborate well with internal resources including SDRs, Solutions Consultants, and Customer Success 
• Meet or exceed quarterly and annual targets

Requirements:

• 3+ years of up market SaaS closing experience in tech (preferably Analytics, Mobile, or Business Applications) 
• Can provide examples of closing multiple six figure transactions per year
• Managing customers with 250k+ in spend
• Ability to tell a story using data 
• Experience building a vertical/new business is preferred
• Experience running POCs and mutual close plans
• Successful track record of being a top performer
• Ability to work and thrive in a team setting
• Excellent communication and presentation skills

About you:

• You thrive in a scrappy, start-up environment
• There is no challenge too big to overcome
• Opening up a new market / building a territory is exciting to you

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform  – we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. 

Other fun facts about Amplitude: 

• G2: #1 product analytics solution and #3 best software product 
• Business Insider: A top tech company to bet your career on
• Fast Company: #3 most innovative enterprise company in the world
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL. 
• We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

About the Role:

At Amplitude, we’re on a mission to allow product and growth teams to systematically harness the power of data to build better products. This Emerging Enterprise Account Executive will focus on landing and expanding customers. We need an Account Executive with 3+ years of experience selling to companies of 500 employees and above. This person will own and manage a territory and will focus on sourcing opportunities, driving evaluations from early stages to close, and managing complex customer relationships. 

 Responsibilities:

• Create and close opportunities with emerging enterprise accounts. Expand relationships with current accounts.
• Become an expert on Amplitude's product and conduct discovery calls, customized demos, and presentations to prospective customers
• Effectively sell the value of Amplitude to key stakeholders within the account while navigating a complex sales cycle
• Collaborate well with internal resources including SDRs, Solutions Consultants, and Customer Success 
• Meet or exceed quarterly and annual targets

Requirements:

• 3+ years of up market SaaS closing experience in tech (preferably Analytics, Mobile, or Business Applications) 
• Can provide examples of closing multiple six figure transactions per year
• Managing customers with 250k+ in spend
• Ability to tell a story using data 
• Experience building a vertical/new business is preferred
• Experience running POCs and mutual close plans
• Successful track record of being a top performer
• Ability to work and thrive in a team setting
• Excellent communication and presentation skills

About you:

• You thrive in a scrappy, start-up environment
• There is no challenge too big to overcome
• Opening up a new market / building a territory is exciting to you

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform  – we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. 

Other fun facts about Amplitude: 

• G2: #1 product analytics solution and #3 best software product 
• Business Insider: A top tech company to bet your career on
• Fast Company: #3 most innovative enterprise company in the world
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL. 
• We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Partner Sales Manager

Amplitude’s Partner ecosystem is made up of the best-in-class consultancies, agencies and technology providers globally. We are looking for a Partner Sales Manager to drive revenue in collaboration with our top solution and technology partners. You will be responsible for pipeline creation and partner sales contribution in North America. As a Partner Sales Manager you will prioritize which partners to recruit in-region (solution and resell partners), and how to build predictable sourced pipeline with those who you recruit.

You will build a partner business plan with each of your primary partners in order to ensure repeatable sales pipeline; coordinate co-marketing to drive pipeline creation; and work closely with the sales leadership in your territory to keep field sellers and partners aligned for mutual success.

This role is on the global partner team, and you will work cross-functionally with sales, partner marketing, programs & operations, and enablement to ensure partner success.

 As a Partner Sales Manager, you will: 

• Align with Sales leadership to develop a partner strategy appropriate your territory, designed to achieve identified pipeline and revenue targets 
• Co-create partner plans with your regional partners to enable field activities (e.g. account mapping, co-marketing, solution plays)
• Build partner-sourced and assisted pipeline in your territory
• Be the trusted advisor to AEs and make working with partners easy 
• Pre-qualify partners on opportunities they source
• Prepare partners to productively meet with Amplitude AEs
• Activate new partners in region that help broaden and enhance Amplitude’s platform by driving partner-sourced revenue
• Track joint sales pipeline and attend internal forecast calls to provide visibility into partner-sourced opportunities, including identifying where partners are a good fit to assist existing opportunities

You'll be a great addition to the team if you have: 

• Must have at least 8-10 years of experience in Partner Sales, Channel Management or Partner Development roles
• Experience in a fast-paced environment, growing and managing partner-sourced pipeline in mid-size and enterprise market segments
• Use data to make decisions about priorities, and focus on outcomes over activities
• Solve complex problems and design processes, a doer with a bias for execution
• Are motivated by exceeding revenue targets
• Knowledge of the Product Management or Analytics, Experimentation & Growth landscape is preferred. You might have worked in the industry or have a passion for learning
• An entrepreneurial mindset to build new partnerships, create new categories, and make an impact
• A passion for collaborating with colleagues in a team centric environment

Partner Sales Manager

Amplitude’s Partner ecosystem is made up of the best-in-class consultancies, agencies and technology providers globally. We are looking for a Partner Sales Manager to drive revenue in collaboration with our top solution and technology partners. You will be responsible for pipeline creation and partner sales contribution in North America. As a Partner Sales Manager you will prioritize which partners to recruit in-region (solution and resell partners), and how to build predictable sourced pipeline with those who you recruit.

You will build a partner business plan with each of your primary partners in order to ensure repeatable sales pipeline; coordinate co-marketing to drive pipeline creation; and work closely with the sales leadership in your territory to keep field sellers and partners aligned for mutual success.

This role is on the global partner team, and you will work cross-functionally with sales, partner marketing, programs & operations, and enablement to ensure partner success.

 As a Partner Sales Manager, you will: 

• Align with Sales leadership to develop a partner strategy appropriate your territory, designed to achieve identified pipeline and revenue targets 
• Co-create partner plans with your regional partners to enable field activities (e.g. account mapping, co-marketing, solution plays)
• Build partner-sourced and assisted pipeline in your territory
• Be the trusted advisor to AEs and make working with partners easy 
• Pre-qualify partners on opportunities they source
• Prepare partners to productively meet with Amplitude AEs
• Activate new partners in region that help broaden and enhance Amplitude’s platform by driving partner-sourced revenue
• Track joint sales pipeline and attend internal forecast calls to provide visibility into partner-sourced opportunities, including identifying where partners are a good fit to assist existing opportunities

You'll be a great addition to the team if you have: 

• Must have at least 8-10 years of experience in Partner Sales, Channel Management or Partner Development roles
• Experience in a fast-paced environment, growing and managing partner-sourced pipeline in mid-size and enterprise market segments
• Use data to make decisions about priorities, and focus on outcomes over activities
• Solve complex problems and design processes, a doer with a bias for execution
• Are motivated by exceeding revenue targets
• Knowledge of the Product Management or Analytics, Experimentation & Growth landscape is preferred. You might have worked in the industry or have a passion for learning
• An entrepreneurial mindset to build new partnerships, create new categories, and make an impact
• A passion for collaborating with colleagues in a team centric environment

Partner Sales Manager

Amplitude’s Partner ecosystem is made up of the best-in-class consultancies, agencies and technology providers globally. We are looking for a Partner Sales Manager to drive revenue in collaboration with our top solution and technology partners. You will be responsible for pipeline creation and partner sales contribution in North America. As a Partner Sales Manager you will prioritize which partners to recruit in-region (solution and resell partners), and how to build predictable sourced pipeline with those who you recruit.

You will build a partner business plan with each of your primary partners in order to ensure repeatable sales pipeline; coordinate co-marketing to drive pipeline creation; and work closely with the sales leadership in your territory to keep field sellers and partners aligned for mutual success.

This role is on the global partner team, and you will work cross-functionally with sales, partner marketing, programs & operations, and enablement to ensure partner success.

 As a Partner Sales Manager, you will: 

• Align with Sales leadership to develop a partner strategy appropriate your territory, designed to achieve identified pipeline and revenue targets 
• Co-create partner plans with your regional partners to enable field activities (e.g. account mapping, co-marketing, solution plays)
• Build partner-sourced and assisted pipeline in your territory
• Be the trusted advisor to AEs and make working with partners easy 
• Pre-qualify partners on opportunities they source
• Prepare partners to productively meet with Amplitude AEs
• Activate new partners in region that help broaden and enhance Amplitude’s platform by driving partner-sourced revenue
• Track joint sales pipeline and attend internal forecast calls to provide visibility into partner-sourced opportunities, including identifying where partners are a good fit to assist existing opportunities

You'll be a great addition to the team if you have: 

• Must have at least 8-10 years of experience in Partner Sales, Channel Management or Partner Development roles
• Experience in a fast-paced environment, growing and managing partner-sourced pipeline in mid-size and enterprise market segments
• Use data to make decisions about priorities, and focus on outcomes over activities
• Solve complex problems and design processes, a doer with a bias for execution
• Are motivated by exceeding revenue targets
• Knowledge of the Product Management or Analytics, Experimentation & Growth landscape is preferred. You might have worked in the industry or have a passion for learning
• An entrepreneurial mindset to build new partnerships, create new categories, and make an impact
• A passion for collaborating with colleagues in a team centric environment

Partner Sales Manager

Amplitude’s Partner ecosystem is made up of the best-in-class consultancies, agencies and technology providers globally. We are looking for a Partner Sales Manager to drive revenue in collaboration with our top solution and technology partners. You will be responsible for pipeline creation and partner sales contribution in North America. As a Partner Sales Manager you will prioritize which partners to recruit in-region (solution and resell partners), and how to build predictable sourced pipeline with those who you recruit.

You will build a partner business plan with each of your primary partners in order to ensure repeatable sales pipeline; coordinate co-marketing to drive pipeline creation; and work closely with the sales leadership in your territory to keep field sellers and partners aligned for mutual success.

This role is on the global partner team, and you will work cross-functionally with sales, partner marketing, programs & operations, and enablement to ensure partner success.

 As a Partner Sales Manager, you will: 

• Align with Sales leadership to develop a partner strategy appropriate your territory, designed to achieve identified pipeline and revenue targets 
• Co-create partner plans with your regional partners to enable field activities (e.g. account mapping, co-marketing, solution plays)
• Build partner-sourced and assisted pipeline in your territory
• Be the trusted advisor to AEs and make working with partners easy 
• Pre-qualify partners on opportunities they source
• Prepare partners to productively meet with Amplitude AEs
• Activate new partners in region that help broaden and enhance Amplitude’s platform by driving partner-sourced revenue
• Track joint sales pipeline and attend internal forecast calls to provide visibility into partner-sourced opportunities, including identifying where partners are a good fit to assist existing opportunities

You'll be a great addition to the team if you have: 

• Must have at least 8-10 years of experience in Partner Sales, Channel Management or Partner Development roles
• Experience in a fast-paced environment, growing and managing partner-sourced pipeline in mid-size and enterprise market segments
• Use data to make decisions about priorities, and focus on outcomes over activities
• Solve complex problems and design processes, a doer with a bias for execution
• Are motivated by exceeding revenue targets
• Knowledge of the Product Management or Analytics, Experimentation & Growth landscape is preferred. You might have worked in the industry or have a passion for learning
• An entrepreneurial mindset to build new partnerships, create new categories, and make an impact
• A passion for collaborating with colleagues in a team centric environment

Partner Sales Manager

Amplitude’s Partner ecosystem is made up of the best-in-class consultancies, agencies and technology providers globally. We are looking for a Partner Sales Manager to drive revenue in collaboration with our top solution and technology partners. You will be responsible for pipeline creation and partner sales contribution in North America. As a Partner Sales Manager you will prioritize which partners to recruit in-region (solution and resell partners), and how to build predictable sourced pipeline with those who you recruit.

You will build a partner business plan with each of your primary partners in order to ensure repeatable sales pipeline; coordinate co-marketing to drive pipeline creation; and work closely with the sales leadership in your territory to keep field sellers and partners aligned for mutual success.

This role is on the global partner team, and you will work cross-functionally with sales, partner marketing, programs & operations, and enablement to ensure partner success.

 As a Partner Sales Manager, you will: 

• Align with Sales leadership to develop a partner strategy appropriate your territory, designed to achieve identified pipeline and revenue targets 
• Co-create partner plans with your regional partners to enable field activities (e.g. account mapping, co-marketing, solution plays)
• Build partner-sourced and assisted pipeline in your territory
• Be the trusted advisor to AEs and make working with partners easy 
• Pre-qualify partners on opportunities they source
• Prepare partners to productively meet with Amplitude AEs
• Activate new partners in region that help broaden and enhance Amplitude’s platform by driving partner-sourced revenue
• Track joint sales pipeline and attend internal forecast calls to provide visibility into partner-sourced opportunities, including identifying where partners are a good fit to assist existing opportunities

You'll be a great addition to the team if you have: 

• Must have at least 8-10 years of experience in Partner Sales, Channel Management or Partner Development roles
• Experience in a fast-paced environment, growing and managing partner-sourced pipeline in mid-size and enterprise market segments
• Use data to make decisions about priorities, and focus on outcomes over activities
• Solve complex problems and design processes, a doer with a bias for execution
• Are motivated by exceeding revenue targets
• Knowledge of the Product Management or Analytics, Experimentation & Growth landscape is preferred. You might have worked in the industry or have a passion for learning
• An entrepreneurial mindset to build new partnerships, create new categories, and make an impact
• A passion for collaborating with colleagues in a team centric environment

Partner Sales Manager

Amplitude’s Partner ecosystem is made up of the best-in-class consultancies, agencies and technology providers globally. We are looking for a Partner Sales Manager to drive revenue in collaboration with our top solution and technology partners. You will be responsible for pipeline creation and partner sales contribution in North America. As a Partner Sales Manager you will prioritize which partners to recruit in-region (solution and resell partners), and how to build predictable sourced pipeline with those who you recruit.

You will build a partner business plan with each of your primary partners in order to ensure repeatable sales pipeline; coordinate co-marketing to drive pipeline creation; and work closely with the sales leadership in your territory to keep field sellers and partners aligned for mutual success.

This role is on the global partner team, and you will work cross-functionally with sales, partner marketing, programs & operations, and enablement to ensure partner success.

 As a Partner Sales Manager, you will: 

• Align with Sales leadership to develop a partner strategy appropriate your territory, designed to achieve identified pipeline and revenue targets 
• Co-create partner plans with your regional partners to enable field activities (e.g. account mapping, co-marketing, solution plays)
• Build partner-sourced and assisted pipeline in your territory
• Be the trusted advisor to AEs and make working with partners easy 
• Pre-qualify partners on opportunities they source
• Prepare partners to productively meet with Amplitude AEs
• Activate new partners in region that help broaden and enhance Amplitude’s platform by driving partner-sourced revenue
• Track joint sales pipeline and attend internal forecast calls to provide visibility into partner-sourced opportunities, including identifying where partners are a good fit to assist existing opportunities

You'll be a great addition to the team if you have: 

• Must have at least 8-10 years of experience in Partner Sales, Channel Management or Partner Development roles
• Experience in a fast-paced environment, growing and managing partner-sourced pipeline in mid-size and enterprise market segments
• Use data to make decisions about priorities, and focus on outcomes over activities
• Solve complex problems and design processes, a doer with a bias for execution
• Are motivated by exceeding revenue targets
• Knowledge of the Product Management or Analytics, Experimentation & Growth landscape is preferred. You might have worked in the industry or have a passion for learning
• An entrepreneurial mindset to build new partnerships, create new categories, and make an impact
• A passion for collaborating with colleagues in a team centric environment

Amplitude is an AI Native digital analytics platform that helps companies capture data they can trust, uncover clear insights about customer behaviour, and take action fast. This empowers product, data, marketing, and business teams to build better digital experiences and drive sustainable growth.

We’re proud to be recognized as the #1 product analytics solution on G2, #1 leader in Forrester Wave Analytics solutions and one of the best software products in the world, as well as a top tech company to bet your career on according to Business Insider and one of Fast Company’s most innovative enterprise companies. Amplitude went public in 2021 (NASDAQ: AMPL) and continues to scale globally with offices in San Francisco, New York, Vancouver, Amsterdam, London, Paris, Singapore, and more — including a growing presence across DACH.

Our culture is built on a growth mindset, ownership, humility & customer centricity: we’re tenacious in the face of challenges, we take initiative to solve problems that drive shared success, and we operate from a place of empathy and openness.

About the Role & Team

The DACH region is a Tier 1 strategic market for Amplitude in EMEA with a large, underpenetrated enterprise customer base and significant greenfield opportunity. We're now looking to accelerate our next phase of growth with a senior, market-building Enterprise Account Executive with a clear path to leadership.

As a Senior Enterprise Account Executive, DACH, you will:

• Own a highly targeted Enterprise territory across Germany, Austria, and Switzerland, focusing on new business lands - whilst supporting and expanding an existing enterprise customer base. You are responsible for end-to-end ownership of the customer.
• Be the builder and hunter who turns Europe's largest economy into Amplitude's largest region in EMEA.
• Act as a natural leader in the field: you’ll join as an individual contributor with a clear, performance-based path toward team leadership as we continue to scale the region.
• You’ll be part of a seasoned, high performing international GTM team in Northern Europe, working across the DACH, Nordics & Benelux markets.
• Have 5-10 years Saas sales experience with at least 3 of those working with Enterprise accounts 

What You’ll Do

• Build and own your DACH enterprise territory strategy
  Develop and execute a territory plan across a focused list of major enterprise and large accounts. Prioritise where to focus your teams time and how to win, driving net‑new logo acquisition with strategic expansion in a small set of high-potential existing customers.
• Drive new business in a largely under-penetrated market
  Generate pipeline through a mix of outbound prospecting, partner collaboration, events, and your own network. You’ll educate the market on digital analytics and Amplitude’s differentiated approach rather than stepping into a fully warmed territory.
• Run complex, multi-stakeholder sales cycles
  Own the full sales process from discovery and value definition through business case, procurement, and executive sponsorship. Navigate multiple senior stakeholders (C‑level, Product, Data, Marketing, Engineering) and align them around a clear vision for product-led growth with Amplitude.
• Sell strategically and predictably
  Use structured methodologies (e.g., Value Selling, MEDD(P)ICC) for qualification, mutual action planning, and rigorous pipeline management. Accurately forecast and manage an enterprise book of 6–9 month enterprise sales cycles with deal values in the mid‑five to six-figure ARR range and growing.
• Orchestrate the broader Amplitude team
  Work hand‑in‑hand with Solutions Engineers, Customer Success, Marketing,Partners, internal executive stakeholders to run high-quality, complex evaluations, POCs, and EBCs/EBR's that tie Amplitude to measurable business outcomes for customers.
• Act as a visible market builder for Amplitude in DACH
  Represent Amplitude at regional events, product management and data community meetups, and with key technology and agency partners to drive awareness and category education in the DACH market.
• Lead by example and help shape the future team
  Set the bar for enterprise selling excellence in DACH. Share best practices, mentor newer reps, and help define what “great” looks like for the next generation of Enterprise AEs and potential future team members.
• Exceed quota and build the business: Consistently deliver against quarterly and annual new business and expansion targets, while laying the groundwork for long‑term growth in your territory.

About The Role & Team

Amplitude’s Corporate Accounting team is at the center of ensuring accurate, scalable, and insight-driven financial operations as we continue to grow. We’re looking for a player-coach Accounting Manager to join our San Francisco-based controllership team—someone who can balance hands-on execution with driving smarter, faster processes. This role will play a key part in modernizing our close, including embedding AI into core accounting workflows. If you enjoy rolling up your sleeves while building what “great” looks like for the future, you’ll fit right in.

As an Accounting Manager, you will:

• Own and run the full close cycle across the general ledger—including journal entries, consolidations, intercompany, reconciliations, and flux analysis—while continuously improving the speed, accuracy, and predictability of monthly, quarterly, and annual reporting
• Strengthen and scale accounting policies, processes, and internal controls to support a public company environment, ensuring compliance while building a foundation that can keep up with company growth
• Partner cross-functionally with FP&A, Tax, Legal, and AP to drive a seamless close process, proactively resolve issues, and ensure financial data aligns with broader business objectives
• Lead audit readiness and execution end-to-end, managing external auditors, owning the PBC process, and ensuring deliverables are organized, timely, and audit-ready (not the night-before scramble kind)
• Identify and implement opportunities to automate and accelerate accounting workflows—including embedding AI into routine processes—to improve efficiency, reduce manual work, and increase overall data reliability

You'll be a great addition to the team if you have:

• You’ve helped build or transform accounting processes in a high-growth or evolving environment—we value people who make things better, not just maintain them
• You’re naturally curious about how AI and automation can improve accounting workflows, and you’re excited to experiment and implement
• You operate with a high level of ownership and accountability, and we can rely on you to drive outcomes without constant direction
• You’re a strong communicator who can break down complex accounting concepts and build trust across teams
• You enjoy mentoring others and raising the bar for the team around you

At a minimum, you need to have:

• You bring 5+ years of progressive accounting experience, including a mix of public accounting and industry experience (ideally in SaaS or tech)
• You have a strong foundation in US GAAP and can apply it practically in a fast-paced environment
• You hold a Bachelor’s degree in Accounting, Finance, or a related field (CPA is a plus)
• You have experience owning close processes and working with ERP systems (NetSuite preferred)
• You’re comfortable working in a SOX-compliant environment and understand the importance of strong internal controls

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​Medical, ​Dental and ​Vision insurance coverages, with 100% employer-paid premiums for employee ​Medical, ​Dental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $167,000 - $251,000 total target cash (inclusive of bonus or commission)

About The Role

Amplitude is entering its next phase of growth — where AI, product innovation, and customer impact collide — and we're looking for a Senior Storyteller to bring that to the world.

Reporting to the Editorial Director, this role will be core to building our newsroom — a communications function designed to operate at the speed of the product, with the editorial discipline of a media company. Your core skill is writing across formats and situations: a press pitch, a CEO opinion piece, a product launch narrative, a provocative social post on AI.

If you're a strong writer and communications manager who is energized by working across a wide range of communications challenges, this is the right environment.

What you'll do

• Write exceptional content across formats and topics. Press pitches, op-ed drafts, executive LinkedIn posts, product launch narratives, talking points, reactive commentary. You'll develop fluency in Amplitude's voice and apply it across whatever the moment requires.
• Support and shape Amplitude's press relationships. Build genuine connections with journalists covering AI, enterprise tech, and analytics. Know what makes a story worth pitching and when to walk away from one that isn't.
• Support the exec comms program. Partner closely with senior leaders to craft clear POVs on AI and the future of analytics. Turn those into media, social, and other moments that feel human, distinctive, and repeatable.
• Own your beat at the daily editorial standup. The newsroom team responds to what's happening in the market in real time. You'll monitor what's being published and discussed, flag relevant moments, and arrive with angles rather than questions.
• Drive integrated content for product updates. Whether we ship something incremental or monumental, the storytelling team is on point to share the news — as a blog post, social package, or press pitch. You will be a primary contributor to that process.
• Think about distribution. Writing the piece is half the job. You'll understand how content travels, how to adapt the same idea across channels, and what makes something worth sharing.
• Move fast on market moments. When something goes viral that Amplitude has a credible take on, you’ll have a draft response ready before that window closes.

Who you are

• You have 5–8 years in communications, PR, journalism, or a combination, with work that demonstrates genuine range across formats and situations.
• You write exceptionally well and have a portfolio that proves it.
• You're genuinely curious about technology, particularly AI. You already follow the conversation, have opinions, and can explain Amplitude's position clearly.
• You have experience writing for executives and understand that writing in someone else's voice is a craft, not a constraint.
• You have strong instincts for what makes a story worth telling and what makes a pitch land. You know when to push an angle and when to kill it.
• You use AI tools actively in your daily workflow and can describe specifically how and why.
• You work well under time pressure and make good judgment calls about when something is ready to ship.

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​Medical, ​Dental and ​Vision insurance coverages, with 100% employer-paid premiums for employee ​Medical, ​Dental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $167,000 - $251,000 total target cash (inclusive of bonus or commission)

About the role

Amplitude is entering its next phase of growth — where AI, product innovation, and customer impact collide — and we're looking for a Global Editorial Director to bring that story to the world.

Reporting to the VP of Brand & Communications, this is a senior, hands-on role that will own and shape the newsroom operation we are building. The newsroom is our way to drive speed, editorial judgment, and high-quality content — while maintaining more traditional communications responsibilities like earned media, executive thought leadership, and narrative development.

If you have strong news and editorial instincts and are energized by building something new, doing some of your best creative work, and leading a team, this is the right environment.

What you'll do

• Own and evolve Amplitude's global communications strategy. Set the narrative direction across press, executive communications, and owned channels. Ensure Amplitude has a clear, consistent point of view in the market and that it shows up across multiple formats and audiences.
• Lead earned media and rapid response. Drive PR strategy for product launches, company milestones, and market moments. Develop relationships with the journalists and publications that matter for our category. Build the capability to respond to breaking news and industry shifts quickly, with a real point of view rather than a reactive statement.
• Build executive and brand thought leadership. Partner closely with the CEO and other senior leaders to craft clear POVs on AI and the future of analytics. Turn those into media, social, and other moments that feel human, distinctive, and repeatable.
• Strengthen social media channels. Oversee Amplitude's global social media strategy, including a strong emphasis on executive presence and building social-first campaigns, creator and partner programs, and repeatable formats that drive relevance, credibility, and conversation.
• Lead AI-forward communications and experimentation. Translate complex AI capabilities into simple, credible narratives. Design and champion AI-powered workflows across comms and social — research, drafting, measurement, listening — enabling the team to move faster while maintaining quality and brand voice.
• Build and run an editorial operation. Establish the systems, cadence, and standards that allow the team to produce integrated content — written, video, social — at the pace the business requires. Run a daily editorial standup. Maintain a forward-looking agenda. Make decisions in the room rather than in a follow-up approval chain.
• Manage and challenge external partners. Oversee U.S. and international PR and social agencies as true extensions of the team. Set clear strategies, goals, and metrics; push for creative, AI-savvy ideas; and cut anything that doesn't move the needle.
• Support high-stakes internal and issues communications. Partner with people and exec teams on high-impact internal moments and crisis communications. Bring calm judgment, clear storytelling, and a bias toward action when it matters most.

Who you are

• A sharp, confident, AI-savvy storyteller who can flex from long-form narratives to punchy social posts without losing voice or clarity.
• You have 10–12+ years in communications, journalism, or editorial leadership, with deep technology experience and a fresh, integrated view of the comms function — rather than one based on isolated tactics.
• You write exceptionally well and do it regularly. You also have experience developing executive voices: you've written for founders or C-suite leaders, not just advised them on messaging.
• You have built or managed editorial operations with real accountability for quality, cadence, and output, and can make editorial calls quickly without needing consensus.
• You use AI tools actively in your own work and have opinions about where they help and where they fall short.
• You're comfortable advising senior executives in a fast-moving environment and can confidently push thinking while staying collaborative and low-ego.
• You thrive in lean, low-bureaucracy settings where you own outcomes, make smart calls with imperfect information, and bias toward experiments over committees.
• You love building new concepts, campaigns, and formats — from AI-native storytelling and creator collaborations to social-led launches and content series

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $240,000 - $360,000 total target cash (inclusive of bonus or commission)

***Candidates must be located in the PST time zone to be considered for this position***

About The Role & Team

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager, Emerging Enterprise, you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 25-35 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.
• Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.

• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices.

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 20+ mid-market or emerging enterprise accounts
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Fidelity 401/K 
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion — one focused on psychological safety, empathy, and human connection — that will allow employees of all backgrounds to thrive.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

#LI-Remote

#LI-Hybrid

#LI_GF1

About The Role & Team

We are looking for a Senior Financial Analyst to join our Strategic Finance team and play a key role in transforming how finance operates in the AI era.

This role sits at the intersection of business partnership, financial modeling, and AI-driven automation. In addition to owning core G&A finance partnership responsibilities, you will help develop next-generation financial models, systems, dashboards, and executive reporting powered by modern AI tools such as Claude Co-Work, Lovable, and Glean. You will help lead an organization-wide push into AI within Finance and play a key role in expanding what is possible as the technology evolves.

This is a high-impact, highly visible role that works closely with senior leadership and offers the opportunity to redefine how FP&A operates at scale. The role is highly cross-functional and requires close collaboration with Sales Operations, IT, AI Transformation, Corporate Engineering, and Enterprise Data & Insights.

 As a Senior Financial Analyst, you will: 

• Strategic G&A Finance Partnership
  • Serve as the primary FP&A partner to G&A functions, including Finance, Legal, People, and Accounting
  • Act as a strategic partner to the CFO and CHRO to support planning, resource allocation, and long-term decision-making
  • Lead annual planning, monthly and quarterly forecasts, and variance analysis across the G&A organization

• Build the Next-Generation, AI-Native Finance Stack
  • Own and evolve core financial models, including:
    • Services P&L, margin, and capacity models
    • PLG ARR, bookings, and revenue models
    • Ad hoc models related to scenario analysis, sales pipeline, pricing, margin, and churn
  • Automate and modernize existing models, reporting workflows, and executive reporting packages using AI tools such as Claude Co-Work, Excel plugins, PowerPoint plugins, and Lovable
  • Rebuild legacy Excel-based processes into scalable, automated systems

• Analytics & Executive Reporting
  • • Design and build advanced dashboards that deliver actionable insights to executives, including helping migrate and modernize existing Tableau dashboards
    • Automate recurring reporting and board materials, including AI-assisted presentation development
    • Improve visibility into business performance through better data models, dashboards, and tooling
    • Automate manual spreadsheet- and SQL-based reconciliation workflows

• Ad Hoc Analysis & Strategic Projects
• • Track, analyze, and communicate AI-related spend and investment trends, including inference costs
  • Develop models to evaluate the ROI of AI investments and emerging monetization opportunities
  • Support high-priority analytical projects and strategic decision-making across Finance
    
    

You'll be a great addition to the team if you have:

• A bachelor’s degree in Finance, Business, Economics, or a related field
• 4+ years of finance or related experience, 2+ years in corporate FP&A or BI/Analtyics preferred
• Experience using AI tools to automate processes, reporting, or analysis
• Strong financial modeling and analytical skills, with a high degree of rigor and attention to detail
• Excellent communication and interpersonal skills, with a proven ability to build relationships and partner effectively across all levels of the organization
• Experience in Enterprise SaaS is preferred

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​Medical, ​Dental and ​Vision insurance coverages, with 100% employer-paid premiums for employee ​Medical, ​Dental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $121,000 - $181,000 total target cash (inclusive of bonus or commission)

About The Role & Team

Amplitude is the leading AI analytics platform, and our ability to deliver measurable customer outcomes quickly is a key part of how we keep that lead. The Customer FDE (Forward Deployed Engineering) team sits at the intersection of engineering, product, and customer success — owning the technical delivery that takes validated products from co-development and implements them across enterprise customers.

As a Staff Customer Forward Deployed Engineer, you will own end-to-end technical delivery for enterprise customer implementations, from sales engagement through post-deployment validation. You'll work directly in Amplitude's product codebase, submitting PRs, shipping customer-specific solutions, and building reusable patterns that make every successive engagement faster. This is not a traditional support or solutions role. Customer FDEs are engineers first who partner closely with Sales, Customer Success, Product, and Engineering to turn customer needs into working software. The right person thrives in ambiguity, learns new domains quickly, and cares as much about the customer's outcome as about technical elegance.

As a Staff Customer Forward Deployed Engineer, you will:

• Own enterprise implementations end-to-end — engage during sales to map customer needs to capabilities, scope implementation plans, and deliver through post-deployment validation with measurable customer outcomes
• Work directly in the product codebase — submit PRs, test, and ship customer-specific solutions without requiring constant oversight; over time, the gap between "what we built" and "what the customer needs" keeps shrinking because you're the one closing it
• Ship early, ship often, and gather feedback — treat every customer interaction as an opportunity to validate your approach and course-correct quickly
• Build reusable patterns and playbooks — when you solve something once, make sure the next person doesn't have to solve it again; identify and document implementation patterns that reduce effort for subsequent engagements
• Feed structured signals back to Product — translate customer pain into actionable product feedback that influences the roadmap; surface gaps so they get fixed rather than hiding them
• Establish an AI-native engineering workflow — AI tools are integral to how you write, test, debug, and deliver code, not an occasional supplement; this is a professional standard, not an optional enhancement
• Proactively identify the right engagements — dictate what you work on, identify accounts that need FDE engagement pre-Sales, and have the judgment to say "no" when the fit isn't right
• Build cross-functional trust — partner with Sales, Customer Success, and Product Engineering as a trusted technical voice in customer conversations and internal planning
• Instrument and measure your impact — track implementation cycle time, customer outcome achievement, pattern reuse rate, and product signal quality to ensure you're shipping changes that actually move the business

You'll be a great addition to the team if you:

• Have 7+ years of experience, including a track record of owning customer-facing technical engagements end-to-end
• Have demonstrated ability to architect reusable solutions and mentor other engineers
• Are comfortable operating autonomously across 4–6 concurrent customer engagements
• Have hands-on experience shipping software in customer-facing contexts — you've owned or significantly contributed to implementations, integrations, or technical engagements where you delivered working solutions directly to customers or stakeholders
• Are comfortable working in complex codebases you didn't build — you can read, write, and review production code confidently, navigate unfamiliar systems, and submit PRs with appropriate testing and review awareness
• Have fluency with data and integrations — you understand event schemas, data pipelines, APIs, SDKs, and integrations, the building blocks of analytics implementations
• Default to showing, not telling — you reach for prototypes, wireframes, demos, and visual artifacts to communicate technical solutions, not lengthy emails or slide decks
• Operate with high ownership and bias toward action — you don't wait for perfect requirements; you build something, show it, learn from the reaction, and iterate fast; you don't hand off problems, you hand off working solutions
• Communicate clearly with diverse audiences — you can move fluidly between a technical conversation about data pipelines and a business conversation about what metrics matter and why
• Are relentless about getting the customer to value — you take ownership of customer outcomes and drive implementations to completion, removing blockers and finding creative paths forward
• Are curious and fast-learning — you enjoy picking up new domains and applying that knowledge quickly; the fastest way to become a great engineer is to build things that real people depend on, in environments you don't control
• Have familiarity with TypeScript, React, Python, Node.js, and AWS

About The Role & Team

Amplitude is the leading AI analytics platform, and our ability to deliver measurable customer outcomes quickly is a key part of how we keep that lead. The Customer FDE (Forward Deployed Engineering) team sits at the intersection of engineering, product, and customer success — owning the technical delivery that takes validated products from co-development and implements them across enterprise customers.

As a Customer Forward Deployed Engineer, you will own end-to-end technical delivery for enterprise customer implementations, from sales engagement through post-deployment validation. You'll work directly in Amplitude's product codebase, submitting PRs, shipping customer-specific solutions, and building reusable patterns that make every successive engagement faster. This is not a traditional support or solutions role. Customer FDEs are engineers first who partner closely with Sales, Customer Success, Product, and Engineering to turn customer needs into working software. The right person thrives in ambiguity, learns new domains quickly, and cares as much about the customer's outcome as about technical elegance.

As a Customer Forward Deployed Engineer, you will:

• Own enterprise implementations end-to-end — engage during sales to map customer needs to capabilities, scope implementation plans, and deliver through post-deployment validation with measurable customer outcomes
• Work directly in the product codebase — submit PRs, test, and ship customer-specific solutions without requiring constant oversight; over time, the gap between "what we built" and "what the customer needs" keeps shrinking because you're the one closing it
• Ship early, ship often, and gather feedback — treat every customer interaction as an opportunity to validate your approach and course-correct quickly
• Build reusable patterns and playbooks — when you solve something once, make sure the next person doesn't have to solve it again; identify and document implementation patterns that reduce effort for subsequent engagements
• Feed structured signals back to Product — translate customer pain into actionable product feedback that influences the roadmap; surface gaps so they get fixed rather than hiding them
• Establish an AI-native engineering workflow — AI tools are integral to how you write, test, debug, and deliver code, not an occasional supplement; this is a professional standard, not an optional enhancement
• Proactively identify the right engagements — dictate what you work on, identify accounts that need FDE engagement pre-Sales, and have the judgment to say "no" when the fit isn't right
• Build cross-functional trust — partner with Sales, Customer Success, and Product Engineering as a trusted technical voice in customer conversations and internal planning
• Instrument and measure your impact — track implementation cycle time, customer outcome achievement, pattern reuse rate, and product signal quality to ensure you're shipping changes that actually move the business

You'll be a great addition to the team if you:

• 5+ years of experience, including a track record of owning customer-facing technical engagements end-to-end
• Demonstrated ability to architect reusable solutions and mentor other engineers
• Comfortable operating autonomously across 4–6 concurrent customer engagements
• Have hands-on experience shipping software in customer-facing contexts — you've owned or significantly contributed to implementations, integrations, or technical engagements where you delivered working solutions directly to customers or stakeholders
• Are comfortable working in complex codebases you didn't build — you can read, write, and review production code confidently, navigate unfamiliar systems, and submit PRs with appropriate testing and review awareness
• Have fluency with data and integrations — you understand event schemas, data pipelines, APIs, SDKs, and integrations, the building blocks of analytics implementations
• Default to showing, not telling — you reach for prototypes, wireframes, demos, and visual artifacts to communicate technical solutions, not lengthy emails or slide decks
• Operate with high ownership and bias toward action — you don't wait for perfect requirements; you build something, show it, learn from the reaction, and iterate fast; you don't hand off problems, you hand off working solutions
• Communicate clearly with diverse audiences — you can move fluidly between a technical conversation about data pipelines and a business conversation about what metrics matter and why
• Are relentless about getting the customer to value — you take ownership of customer outcomes and drive implementations to completion, removing blockers and finding creative paths forward
• Are curious and fast-learning — you enjoy picking up new domains and applying that knowledge quickly; the fastest way to become a great engineer is to build things that real people depend on, in environments you don't control
• Have familiarity with TypeScript, React, Python, Node.js, and AWS

About The Role & Team

Amplitude is the leading AI analytics platform, and our ability to deliver measurable customer outcomes quickly is a key part of how we keep that lead. The Customer FDE (Forward Deployed Engineering) team sits at the intersection of engineering, product, and customer success — owning the technical delivery that takes validated products from co-development and implements them across enterprise customers.

As a Customer Forward Deployed Engineer, you will own end-to-end technical delivery for enterprise customer implementations, from sales engagement through post-deployment validation. You'll work directly in Amplitude's product codebase, submitting PRs, shipping customer-specific solutions, and building reusable patterns that make every successive engagement faster. This is not a traditional support or solutions role. Customer FDEs are engineers first who partner closely with Sales, Customer Success, Product, and Engineering to turn customer needs into working software. The right person thrives in ambiguity, learns new domains quickly, and cares as much about the customer's outcome as about technical elegance.

As a Customer Forward Deployed Engineer, you will:

• Own enterprise implementations end-to-end — engage during sales to map customer needs to capabilities, scope implementation plans, and deliver through post-deployment validation with measurable customer outcomes
• Work directly in the product codebase — submit PRs, test, and ship customer-specific solutions without requiring constant oversight; over time, the gap between "what we built" and "what the customer needs" keeps shrinking because you're the one closing it
• Ship early, ship often, and gather feedback — treat every customer interaction as an opportunity to validate your approach and course-correct quickly
• Build reusable patterns and playbooks — when you solve something once, make sure the next person doesn't have to solve it again; identify and document implementation patterns that reduce effort for subsequent engagements
• Feed structured signals back to Product — translate customer pain into actionable product feedback that influences the roadmap; surface gaps so they get fixed rather than hiding them
• Establish an AI-native engineering workflow — AI tools are integral to how you write, test, debug, and deliver code, not an occasional supplement; this is a professional standard, not an optional enhancement
• Proactively identify the right engagements — dictate what you work on, identify accounts that need FDE engagement pre-Sales, and have the judgment to say "no" when the fit isn't right
• Build cross-functional trust — partner with Sales, Customer Success, and Product Engineering as a trusted technical voice in customer conversations and internal planning
• Instrument and measure your impact — track implementation cycle time, customer outcome achievement, pattern reuse rate, and product signal quality to ensure you're shipping changes that actually move the business

You'll be a great addition to the team if you:

• 2–4 years of experience as a software engineer 
• Strong computer science fundamentals
• Eagerness to develop customer-facing skills and learn the Amplitude platform deeply
• Bias toward action under ambiguity — you build, show, learn, and iterate
• Have hands-on experience shipping software in customer-facing contexts — you've owned or significantly contributed to implementations, integrations, or technical engagements where you delivered working solutions directly to customers or stakeholders
• Are comfortable working in complex codebases you didn't build — you can read, write, and review production code confidently, navigate unfamiliar systems, and submit PRs with appropriate testing and review awareness
• Have fluency with data and integrations — you understand event schemas, data pipelines, APIs, SDKs, and integrations, the building blocks of analytics implementations
• Default to showing, not telling — you reach for prototypes, wireframes, demos, and visual artifacts to communicate technical solutions, not lengthy emails or slide decks
• Operate with high ownership and bias toward action — you don't wait for perfect requirements; you build something, show it, learn from the reaction, and iterate fast; you don't hand off problems, you hand off working solutions
• Communicate clearly with diverse audiences — you can move fluidly between a technical conversation about data pipelines and a business conversation about what metrics matter and why
• Are relentless about getting the customer to value — you take ownership of customer outcomes and drive implementations to completion, removing blockers and finding creative paths forward
• Are curious and fast-learning — you enjoy picking up new domains and applying that knowledge quickly; the fastest way to become a great engineer is to build things that real people depend on, in environments you don't control
• Have familiarity with TypeScript, React, Python, Node.js, and AWS

About The Role & Team

Join our Sales team of Account Executives who know software sales and how to identify and win opportunities with some of the fastest growing and most influential digital product companies. Our European offices are staffed with an amazing international group of smart and creative Go-to-market professionals. We want the best of the best and we make sure that top performers are rewarded. 

As our UK Account Executive, you will:

• Create new opportunities in the upper mid-market and enterprise through prospecting, networking, etc. Primary focus is to land new logos in the region
• Become an expert on Amplitude's product and conduct discovery calls, customized demos, and presentations to prospective customers
• Attempt new sales methods through fearlessness and willingness to take risks
• Effectively sell the value of Amplitude to key stakeholders within the account while navigating a complex sales cycle
• Lead territory building initiatives in UK&I region by working with technology partners, agency partners, product management networking groups and regional events to drive awareness, educate the market, create net new opportunities and influence current pipeline
• Collaborate well with team members; proactively identify best practices and share proactively
• Consistently take quantitative and strategic approach in territory planning. Understand total pipeline size, top opportunities, opportunity stage management, coverage factor, historical close rate, rate of retention and upsell potential. Forecast accurately
• Exceed quarterly and annual targets

You'll be a great addition to the team if:

• Ideally 5+ years in enterprise space, selling Saas solutions ideally in the Big Data, Analytics, Mobile or MarTech space
• You are able to use your excellent communication and presentation skills to tell a story using data 
• You are a hunter mentality and have experience building a vertical/new business and are excited to do it again
• You are passionate about digital product management and the role product teams are playing within companies
• You have a successful track record of being a top performer
• You are hungry, and thrive in a fast-changing environment with satellite offices
• You are naturally curious and empathetic towards customers and prospects and thrive on experimentation and innovating the sale process
• You embrace feedback and are open to developing personally and professionally

***PLEASE SUBMIT RESUMES WRITTEN IN ENGLISH***

Technical Success Manager – Majors (Enterprise) - São Paulo

Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager - São Paulo, Majors (Enterprise), you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 10-20 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.
• Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.

• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices.

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 10+ Majors / Enterprise accounts
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner

We are redesigning our post-sales operating model around a simpler, more impactful engagement structure — embedding an AI-first mindset, and shifting from project handoffs to continuous customer partnership. At the heart of this transformation is our enablement strategy.

The Senior Enablement Program Manager — Post-Sales will own enablement across our post-sales organization, partnering closely with leaders and individual contributors in customer-facing, technical, and implementation roles. This person will be a strategic partner to post-sales leadership, helping the team not just understand what to do — but how to do it, why it matters, and how to keep getting better.

This is not a training coordinator role. We need someone who thinks in programs, designs for behavior change, and can translate a bold new operating model into learning experiences that stick.

What You'll Do

Enable a New Operating Model

• Design and deliver onboarding and continuous enablement programs across post-sales roles — including relationship-focused, technical, and implementation functions — tailored to each audience’s distinct motion and skill requirements
• Translate the post-sales strategy — including the tiered coverage model, AI-native engagement approach, and simplified role design — into clear, actionable enablement content
• Build curriculum that equips post-sales professionals to own customer relationships end-to-end, lead technical implementation and data governance, and deliver custom solutions that drive durable adoption
• Partner closely with post-sales leadership to identify knowledge and skill gaps, prioritize programs, and earn sponsorship for your work

Drive AI-First Enablement

• Develop enablement programs that build genuine AI fluency across the post-sales team — including practical application of AI tools, AmpOnAmp capabilities, and AI workflow discovery with customers
• Help post-sales professionals become opinionated advisors on data architecture, AI-first product analytics strategy, and the modern tech stack
• Stay ahead of Amplitude's evolving product suite, AI agent capabilities, and the broader competitive landscape to keep enablement current and credible

Measure What Matters

• Define and track KPIs that connect enablement investment to post-sales outcomes — including time-to-productivity, adoption rates, renewal performance, and customer health trends
• Build feedback loops with post-sales leaders, managers, and ICs to continuously refine programs based on real-world performance
• Provide regular reporting to stakeholders on program impact and return on investment

Cross-Functional Collaboration

• Work closely with Product, Marketing, and Customer Success leadership to ensure enablement programs reflect the latest product updates, go-to-market strategy, and competitive intelligence
• Partner with L&D and other GTM Enablement team members to maintain consistency and alignment across the broader enablement portfolio
• Collaborate with Partner Enablement to align internal and partner-facing programs, ensuring delivery partners are equipped with consistent skills, process knowledge, and quality standards
• Serve as a strategic thought partner to post-sales leadership as they refine operating cadences, coverage motions, and role expectations

Technology & Tooling

• Manage and optimize enablement platforms and LMS systems to deliver scalable, high-quality learning experiences
• Leverage AmpOnAmp tooling and automation to make enablement smarter — building internal dashboards, alert-driven nudges, and just-in-time learning into the workflow

What We're Looking For

Required

• 5+ years of experience in enablement, program management, or learning & development, ideally in a SaaS or B2B technology environment
• Demonstrated ability to design and deliver enablement programs that drive measurable behavior change and business outcomes — not just content libraries
• Experience enabling customer-facing technical roles (Customer Success, Professional Services, Solutions Engineering, or similar)
• Strong understanding of the post-sales motion — including onboarding, adoption, renewal, and expansion
• Excellent communication and stakeholder management skills; you can influence without authority and earn credibility with senior leaders
• Comfort working in ambiguity — this is a transformational moment, and you'll be building as the plane flies
• Experience with enablement platforms and LMS systems

Preferred

• Familiarity with Amplitude or similar digital analytics platforms; experience enabling around product analytics, data architecture, or the modern data stack is a strong plus
• Experience building partner enablement programs alongside internal team programs
• Exposure to AI-first tools, workflow automation, or applied AI in a go-to-market context
• Background in technical enablement — including experience enabling roles with hands-on implementation or engineering responsibilities
• Certification in project management or learning and development (e.g., PMP, CPTD, ATD)

Why This Role, Why Now

Amplitude is in the middle of a meaningful transformation — one that touches how we engage customers, how our post-sales team is structured, and how we think about value delivery in an AI-first world. This role is a direct partner in making that transformation stick. You'll have a seat at the table with post-sales leadership, real influence over programs that touch nearly 100 customer-facing professionals globally, and the opportunity to shape what post-sales enablement looks like at a company that's genuinely committed to getting it right.

What Amplitude Offers

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Fidelity 401/K 
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion — one focused on psychological safety, empathy, and human connection — that will allow employees of all backgrounds to thrive.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

#LI-GF1

#LI-Hybrid

#LI-Remote

About The Role & Team

The Data Warehouse team builds the systems that connect Amplitude to the broader data ecosystem — import connectors that bring data in from external platforms (Snowflake, Azure Blob Storage, S3, Databricks, and more), and export infrastructure that pushes data back out to the tools customers already use. We also own the configuration layer that manages the lifecycle of those connections and credentials.

As a Software Engineer II on the Data Warehouse team, you'll help build and scale the systems that power these integrations. You'll tackle real infrastructure challenges — extreme throughput, millisecond-level latency, close-to-zero downtime — and collaborate closely with Product, Design, and customers to shape what we build next.

Our stack includes Java, Kafka, Temporal, DynamoDB, Amazon S3, GCS, Snowflake, Kubernetes, and Terraform. You'll bring your ideas to a group of curious, driven engineers who care deeply about the craft.

Responsibilities

• Take ideas from ideation to implementation
• Develop reliable and maintainable backend services that integrate with data warehouses and cloud platforms
• Optimize the performance and scale of our data import/export infrastructure to handle ever-increasing volume
• Collaborate with Product and Design to iterate on our product
• Contribute to engineering discussions and apply engineering best practices
• Participate in design and code reviews

Skills and Experience

• B.S., M.S., or Ph.D. in Computer Science or another related technical field
• 2+ years of experience working in a Software Engineering role and 1+ years of experience with Java
• Strong foundation in programming, algorithms, and software application design
• Passionate about data processing, solving challenging problems, and iterating quickly
• Previous experience with ETL/ELT pipelines, distributed systems, or data analytics is a plus

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $144,000 - $216,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $160,000 - $240,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $160,000 - $240,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $144,000 - $216,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $144,000 - $216,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

#LI-SA1

#LI-Hybrid

About The Role & Team

We’re looking for a Fullstack Engineer to join the Core Analytics team, the group behind our flagship analytics product loved by thousands of product teams worldwide.
You’ll work with our Product Manager and Designer to define, build, and ship end-to-end features that elevate the Analytics experience. You’ll own your impact from shaping product direction to delivering performant, reliable, and delightful user experiences.

Our engineers are customer-focused and solve complex data problems to deliver a better user experience. We deliver value quickly and iteratively. If you’re passionate about building exceptional data-powered experiences that help businesses understand their customers, we’d love to meet you.

The team’s mission is to deliver a fast, intuitive, and reliable Analytics platform that empowers customers to confidently uncover insights about their products while driving infrastructure initiatives that strengthen and scale the platform.

 As a Senior Engineer, you will: 

• Work with Product Management and Design to generate and turn novel ideas for solving customer problems into engineering solutions
• Drive business impact through owning the end-to-end delivery of projects
• Have a strong critical thinking and problem-solving mindset with attention to detail 
• Get involved in performance optimization and scaling efforts
• Drive business impact through leading the highest-leverage projects
• Have interest or experience in technical leadership of an engineering team
• Mentor and contribute to the success of other engineers on the team

You'll be a great addition to the team if you:

• 5+ years of experience building and improving robust, scalable backends and developing interactive, user-facing applications or websites.
• Understand the whole stack and flow of user-facing web applications.
• Backend experience with application backends, microservices, and supporting high-throughput ingestion systems
• Strong critical thinking and problem-solving mindset with attention to detail
• Have exceptional communication skills and a proven track record of successful delivery and execution
• Can synthesize customer input and architectural knowledge to create an outsized engineering impact
• Excellent communication skills and ability to adapt to changing requirements
• Have a constant desire to learn and grow in the field of web development
• Have experience in CI/CD pipelines
• Strong practitioner of automated testing
• Have familiarity with the following: React, TypeScript, Node.js, Python, JavaScript, Redux, AWS
• Have interest or experience in technical leadership of an engineering team

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $183,000 - $276,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $165,000 - $247,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-SA1

#LI-Hybrid

About The Role & Team

We’re looking for a Fullstack Engineer to join the Core Analytics team, the group behind our flagship analytics product loved by thousands of product teams worldwide.

You’ll work with our Product Manager and Designer to define, build, and ship end-to-end features that elevate the Analytics experience. You’ll own your impact from shaping product direction to delivering performant, reliable, and delightful user experiences.

Our engineers are customer-focused and solve complex data problems to deliver a better user experience. We deliver value quickly and iteratively. If you’re passionate about building exceptional data-powered experiences that help businesses understand their customers, we’d love to meet you.

The team’s mission is to deliver a fast, intuitive, and reliable Analytics platform that empowers customers to confidently uncover insights about their products while driving infrastructure initiatives that strengthen and scale the platform.

 As a Staff Engineer, you will: 

• Work with Product Management and Design to generate and turn novel ideas for solving customer problems into engineering solutions
• Drive business impact through owning the end-to-end delivery of projects
• Have a strong critical thinking and problem-solving mindset with attention to detail 
• Get involved in performance optimization and scaling efforts
• Drive business impact through leading the highest-leverage projects
• Have interest or experience in technical leadership of an engineering team
• Mentor and contribute to the success of other engineers on the team

You'll be a great addition to the team if you:

• 7+ years of experience building and improving robust, scalable backends and developing interactive, user-facing applications or websites.
• Understand the whole stack and flow of user-facing web applications.
• Backend experience with application backends, microservices, and supporting high-throughput ingestion systems
• Strong critical thinking and problem-solving mindset with attention to detail
• Have exceptional communication skills and a proven track record of successful delivery and execution
• Can synthesize customer input and architectural knowledge to create an outsized engineering impact
• Excellent communication skills and ability to adapt to changing requirements
• Have a constant desire to learn and grow in the field of web development
• Have experience in CI/CD pipelines
• Strong practitioner of automated testing
• Have familiarity with the following: React, TypeScript, Node.js, Python, JavaScript, Redux, AWS
• Have interest or experience in technical leadership of an engineering team

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $198,000 - $299,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $220,000 - $331,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $220,000 - $331,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $198,000 - $299,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $198,000 - $299,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

#LI-SA1

#LI-Hybrid

The Opportunity: We are looking to thoughtfully expand our Enterprise team in the Southeast. As an Enterprise Account Executive, you will act as a strategic partner to our largest prospective clients, helping them solve complex data challenges. You will work closely with leadership (including our VP of Enterprise Sales) to foster long-term relationships and build a sustainable, high-growth territory.

What You Will Do

• Lead a Strategic Territory: Design and lead a comprehensive strategy, identifying key opportunities to introduce Amplitude to new enterprise businesses.
• Orchestrate Complex Sales Cycles: Manage the end-to-end partnership process, navigating various lines of business (Product, Engineering, Marketing) to align stakeholders on a shared vision.
• Nurture Client Partnerships: Move beyond transactional selling to become a trusted advisor. You will conduct discovery, present customized solutions, and guide customers toward high-impact outcomes.
• Collaborate Cross-Functionally: Work as part of an ecosystem—partnering with Customer Success, Solutions Engineering, and Leadership to ensure our customers succeed.
• Achieve Growth Goals: Consistently meet and exceed revenue goals by solving real problems for our customers.

You’ll Be a Great Addition if...

• You are experienced at scale: You have successfully partnered with large, complex organizations (typically 1,500+ employees and $50M+ in revenue) and have a track record of driving significant revenue impact (generating >$1M in ARR).
• You have deep experience in Enterprise SaaS: You are comfortable managing complex sales cycles and closing significant deals (typically ~5-7+ years of experience).
• You are a curious learner: While experience in Big Data, Analytics, or MarTech is a plus, we value the ability to learn complex technical concepts and tell a compelling story with data over niche sector experience.
• You value consistency: You have a history of meeting or exceeding your goals and building reliable pipelines.
• You are a resilient collaborator: You thrive in a team setting, are adaptable in the face of challenges, and believe that we win together.

A Note on Confidence: Research shows that women and underrepresented groups are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role and our mission but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Amplitude.

Why Amplitude?

• Culture of Belonging: We strive to create an environment focused on psychological safety, empathy, and human connection.
• Holistic Benefits: We offer comprehensive medical, dental, and vision plans, along with [generous parental leave, fertility benefits,] and unlimited PTO to support your work-life balance.
• Growth: We are a public company (AMPL) with the agility of a startup, offering equity and opportunities to build your career.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

The Opportunity: We are looking to thoughtfully expand our Enterprise team in the Southeast. As an Enterprise Account Executive, you will act as a strategic partner to our largest prospective clients, helping them solve complex data challenges. You will work closely with leadership (including our VP of Enterprise Sales) to foster long-term relationships and build a sustainable, high-growth territory.

What You Will Do

• Lead a Strategic Territory: Design and lead a comprehensive strategy, identifying key opportunities to introduce Amplitude to new enterprise businesses.
• Orchestrate Complex Sales Cycles: Manage the end-to-end partnership process, navigating various lines of business (Product, Engineering, Marketing) to align stakeholders on a shared vision.
• Nurture Client Partnerships: Move beyond transactional selling to become a trusted advisor. You will conduct discovery, present customized solutions, and guide customers toward high-impact outcomes.
• Collaborate Cross-Functionally: Work as part of an ecosystem—partnering with Customer Success, Solutions Engineering, and Leadership to ensure our customers succeed.
• Achieve Growth Goals: Consistently meet and exceed revenue goals by solving real problems for our customers.

You’ll Be a Great Addition if...

• You are experienced at scale: You have successfully partnered with large, complex organizations (typically 1,500+ employees and $50M+ in revenue) and have a track record of driving significant revenue impact (generating >$1M in ARR).
• You have deep experience in Enterprise SaaS: You are comfortable managing complex sales cycles and closing significant deals (typically ~5-7+ years of experience).
• You are a curious learner: While experience in Big Data, Analytics, or MarTech is a plus, we value the ability to learn complex technical concepts and tell a compelling story with data over niche sector experience.
• You value consistency: You have a history of meeting or exceeding your goals and building reliable pipelines.
• You are a resilient collaborator: You thrive in a team setting, are adaptable in the face of challenges, and believe that we win together.

A Note on Confidence: Research shows that women and underrepresented groups are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role and our mission but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Amplitude.

Why Amplitude?

• Culture of Belonging: We strive to create an environment focused on psychological safety, empathy, and human connection.
• Holistic Benefits: We offer comprehensive medical, dental, and vision plans, along with [generous parental leave, fertility benefits,] and unlimited PTO to support your work-life balance.
• Growth: We are a public company (AMPL) with the agility of a startup, offering equity and opportunities to build your career.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

The Opportunity: We are looking to thoughtfully expand our Enterprise team in the Southeast. As an Enterprise Account Executive, you will act as a strategic partner to our largest prospective clients, helping them solve complex data challenges. You will work closely with leadership (including our VP of Enterprise Sales) to foster long-term relationships and build a sustainable, high-growth territory.

What You Will Do

• Lead a Strategic Territory: Design and lead a comprehensive strategy, identifying key opportunities to introduce Amplitude to new enterprise businesses.
• Orchestrate Complex Sales Cycles: Manage the end-to-end partnership process, navigating various lines of business (Product, Engineering, Marketing) to align stakeholders on a shared vision.
• Nurture Client Partnerships: Move beyond transactional selling to become a trusted advisor. You will conduct discovery, present customized solutions, and guide customers toward high-impact outcomes.
• Collaborate Cross-Functionally: Work as part of an ecosystem—partnering with Customer Success, Solutions Engineering, and Leadership to ensure our customers succeed.
• Achieve Growth Goals: Consistently meet and exceed revenue goals by solving real problems for our customers.

You’ll Be a Great Addition if...

• You are experienced at scale: You have successfully partnered with large, complex organizations (typically 1,500+ employees and $50M+ in revenue) and have a track record of driving significant revenue impact (generating >$1M in ARR).
• You have deep experience in Enterprise SaaS: You are comfortable managing complex sales cycles and closing significant deals (typically ~5-7+ years of experience).
• You are a curious learner: While experience in Big Data, Analytics, or MarTech is a plus, we value the ability to learn complex technical concepts and tell a compelling story with data over niche sector experience.
• You value consistency: You have a history of meeting or exceeding your goals and building reliable pipelines.
• You are a resilient collaborator: You thrive in a team setting, are adaptable in the face of challenges, and believe that we win together.

A Note on Confidence: Research shows that women and underrepresented groups are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role and our mission but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Amplitude.

Why Amplitude?

• Culture of Belonging: We strive to create an environment focused on psychological safety, empathy, and human connection.
• Holistic Benefits: We offer comprehensive medical, dental, and vision plans, along with [generous parental leave, fertility benefits,] and unlimited PTO to support your work-life balance.
• Growth: We are a public company (AMPL) with the agility of a startup, offering equity and opportunities to build your career.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

About The Role & Team

Amplitude is building analytics for the agent era. Our Agents can investigate, create signals and surface patterns nobody thought to look for. As our Principal Product Marketing Manager for Agents, you’ll define how we tell that story to the market—from our agent capabilities themselves to the observability layer that helps teams understand if their agents are actually driving results.

This is a category-defining role. You’ll shape how developers, product teams, and enterprise buyers think about agents, observability, and evaluation. You’ll partner closely with Product, Engineering, and GTM teams to turn complex systems into narratives that actually land—and evolve them as fast as the market does.

If you’d rather define a category than inherit one, you’ll feel right at home.

 As a Principal Product Marketing Manager, you will: 

• Define and own Amplitude’s point of view on agent analytics—what “good” looks like, how teams should evaluate agents, and why behavioral data is critical to improving real-world outcomes (not just model benchmarks)
• Turn deeply technical concepts into market-shaping narratives—connecting agent architecture (LLM evals, context engineering, tracing, orchestration) to business impact
• Lead 0→1 launches for agent capabilities—building positioning, demos, and technical deep-dives that reflect how teams actually build today using tools like Cursor, Claude Code, LangChain, and internal eval frameworks
• Create proof that moves skeptical, technical buyers— Work with customers to establish best practices and learnings that drive adoption. Turn customer feedback from AI builders, startups, and enterprise teams into stronger signals for the product roadmap.  Build the case studies and best practices that drive adoption.
• Build and iterate GTM motion for the builder audience—reaching AI-native builders where they are (developer communities, Discord, X, hackathons), testing hands-on experiences over static content, and refining based on what actually drives adoption
• Act as the connective tissue between Product, Engineering, and GTM—bringing back insights from teams building with tools like OpenAI, Anthropic, and custom agent stacks to influence roadmap and positioning

You'll be a great addition to the team if you have:

• Experience working with AI-native products, developer tools, and a point of view on where this space is going
• Strong technical curiosity (and ideally fluency) in areas like LLM evals, agent architecture, and context management
• A knack for multi-audience storytelling—you know when to speak like an engineer, a PM, or an executive (and when not to mix the three)
• A bias toward building over talking—you’d rather ship a demo, test it with real users, and iterate than debate messaging in a doc
• Comfort operating in ambiguity—you don’t wait for a playbook, you start writing it

At a minimum, you need to have:

• 6–7+ years of product marketing experience in developer tools, AI/ML, or highly technical products
• Experience leading product launches and driving cross-functional alignment across Product, Engineering, Sales, and Customer Success
• Demonstrated ability to translate technical concepts into clear positioning and messaging that resonates with target audiences
• Experience working with or marketing to technical buyers such as developers, data teams, or AI product teams
• Strong communication skills and the ability to adapt messaging based on audience, context, and market maturity

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​Medical, ​Dental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​Medical, ​Dental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $276,000 - $415,000 total target cash (inclusive of bonus or commission)

At Amplitude, we’re building the operating system for digital products. While we’re known as the leader in product analytics, our Experiment team is redefining how companies learn, iterate, and ship better experiences.

Experiment is one of the fastest-growing and most strategic bets at Amplitude. It sits at the intersection of product, data, and decision-making, and we’re looking for a Staff Product Engineer to help take it to the next level.

Why this role matters

This isn’t a “take tickets and ship code” role. You’ll operate as an owner, shaping both the product and the technical direction of a system used by some of the most sophisticated product teams in the world.

You’ll work across the stack, React frontend, Node.js and Python backend, to build intuitive, high-performance experiences that make experimentation accessible, powerful, and trustworthy.

What you’ll do

• Own critical product surfaces end-to-end from ideation to production and beyond
• Drive product direction in partnership with design and product leaders
• Build and evolve systems across React, Node.js, and Python that scale with customer growth
• Leverage modern AI tooling to dramatically accelerate development, prototyping, and iteration cycles
• Raise the bar for engineering quality - code, architecture, and user experience
• Lead by example - through hands-on development, technical mentorship, and thoughtful decision-making
• Move fast on ambiguous problems, turning ideas into shipped, customer-facing value

What we’re looking for

• Proven experience operating at a Staff-level scope. You’ve led large, ambiguous initiatives with significant business impact
• Strong full-stack expertise (React + backend systems such as Node.js and/or Python)
• A deep sense of ownership - you don’t wait for direction; you create it
• Exceptional product taste - you care deeply about UX, details, and building things people love
• An AI-native mindset - you actively use and experiment with the latest AI tools to amplify your impact and rethink how software gets built
• Ability to balance speed and quality in a high-velocity environment
• Strong judgment in technical trade-offs and system design

What sets you apart

• You think like a product builder first, engineer second
• You’re constantly reinventing how you work, using cutting-edge tools and workflows to achieve outsized results
• You’re energized by open-ended problems with no clear “right” answer
• You hold a high bar, not just for your own work, but for the team and product as a whole
• You turn ambiguity into clarity and momentum

Why Amplitude

• Work on a product used by thousands of companies to make better decisions
• Be part of a team that’s expanding beyond analytics into a full digital optimization platform
• Join a culture that values ownership, velocity, and craft
• Have outsized impact on a top company priority

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

• Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
• Ownership: We take the initiative to solve problems that drive our shared company success.
• Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
• Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.
• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. 
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $198,000 - $299,000 total target cash (inclusive of bonus or commission)

Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $220,000 - $331,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $220,000 - $331,000 total target cash (inclusive of bonus or commission)

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $198,000 - $299,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $198,000 - $299,000 total target cash (inclusive of bonus or commission)

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

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