***Candidates MUST speak fluent English to be considered***

Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager - Majors (Enterprise) owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager, Majors (Enterprise), you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 20-30 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.
• Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.
• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 20+ Majors / Enterprise accounts
• MUST speak fluent English
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner

#LI-GF1

Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager - Majors (Enterprise) owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager, Majors (Enterprise), you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 20-30 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.
• Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.
• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 20+ Majors / Enterprise accounts
• MUST speak French & English
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner

#LI-GF1

Partner Sales Manager

Amplitude’s Partner ecosystem is made up of the best-in-class consultancies, agencies, and technology providers globally. We are looking for a Partner Sales Manager to drive revenue in collaboration with our top solution and technology partners. You will be responsible for pipeline creation and partner sales contribution in London, England, and across France and the South. As a Partner Sales Manager, you will prioritize which partners to recruit in-region (solution and resell partners), and how to build predictable sourced pipeline with those who you recruit.

You will build a partner business plan with each of your primary partners in order to ensure repeatable sales pipeline; coordinate co-marketing to drive pipeline creation; and work closely with the sales leadership in your territory to keep field sellers and partners aligned for mutual success.

This role is on the global partner team, and you will work cross-functionally with sales, partner marketing, programs & operations, and enablement to ensure partner success.

 As a Partner Sales Manager, you will: 

• Align with Sales leadership to develop a partner strategy appropriate your territory, designed to achieve identified pipeline and revenue targets 
• Co-create partner plans with your regional partners to enable field activities (e.g. account mapping, co-marketing, solution plays)
• Build partner-sourced and assisted pipeline in your territory
• Be the trusted advisor to AEs and make working with partners easy 
• Pre-qualify partners on opportunities they source
• Prepare partners to productively meet with Amplitude AEs
• Activate new partners in region that help broaden and enhance Amplitude’s platform by driving partner-sourced revenue
• Track joint sales pipeline and attend internal forecast calls to provide visibility into partner-sourced opportunities, including identifying where partners are a good fit to assist existing opportunities

You'll be a great addition to the team if you have: 

• Must have at least 8-10 years of experience in Partner Sales, Channel Management or Partner Development roles
• Experience in a fast-paced environment, growing and managing partner-sourced pipeline in mid-size and enterprise market segments
• Use data to make decisions about priorities, and focus on outcomes over activities
• Solve complex problems and design processes, a doer with a bias for execution
• Are motivated by exceeding revenue targets
• Knowledge of the Product Management or Analytics, Experimentation & Growth landscape is preferred. You might have worked in the industry or have a passion for learning
• An entrepreneurial mindset to build new partnerships, create new categories, and make an impact
• A passion for collaborating with colleagues in a team centric environment

About The Role & Team

Join our Sales team of Account Executives who know software sales and how to identify and win opportunities with some of the fastest growing and most influential digital product companies. Our European offices are staffed with an amazing international group of smart and creative Go-to-market professionals. We want the best of the best and we make sure that top performers are rewarded. 

As our UK Account Executive, you will:

• Create new opportunities in the upper mid-market and enterprise through prospecting, networking, etc. Primary focus is to land new logos in the region
• Become an expert on Amplitude's product and conduct discovery calls, customized demos, and presentations to prospective customers
• Attempt new sales methods through fearlessness and willingness to take risks
• Effectively sell the value of Amplitude to key stakeholders within the account while navigating a complex sales cycle
• Lead territory building initiatives in UK&I region by working with technology partners, agency partners, product management networking groups and regional events to drive awareness, educate the market, create net new opportunities and influence current pipeline
• Collaborate well with team members; proactively identify best practices and share proactively
• Consistently take quantitative and strategic approach in territory planning. Understand total pipeline size, top opportunities, opportunity stage management, coverage factor, historical close rate, rate of retention and upsell potential. Forecast accurately
• Exceed quarterly and annual targets

You'll be a great addition to the team if:

• Ideally 5+ years in enterprise space, selling Saas solutions ideally in the Big Data, Analytics, Mobile or MarTech space
• You are able to use your excellent communication and presentation skills to tell a story using data 
• You are a hunter mentality and have experience building a vertical/new business and are excited to do it again
• You are passionate about digital product management and the role product teams are playing within companies
• You have a successful track record of being a top performer
• You are hungry, and thrive in a fast-changing environment with satellite offices
• You are naturally curious and empathetic towards customers and prospects and thrive on experimentation and innovating the sale process
• You embrace feedback and are open to developing personally and professionally

About The Role & Team

We’re looking for a Senior International Payroll Specialist to join our Accounting team, reporting to the Head of Payroll. The International Payroll Specialist will be responsible for managing international payrolls in a fast paced environment. This role will manage the full payroll process including receiving, validating, and completing payroll using CloudPayroll. This role partners closely with HRIS, Finance, and IT to keep our payroll systems running smoothly and to support scalable, compliant processes as Amplitude continues to grow across multiple regions.

 As a Senior International Payroll Specialist, you will: 

• Serve as the functional lead for CloudPay Payroll and Workday HCM, driving accuracy, compliance, and process efficiency.
• Oversee integrations and data flow between Workday HCM/ Cloud Payroll, but not limited to assist in processing US with Workday payroll, escalating and resolving issues as needed.
• Ensure accurate and timely processing of end-to-end payroll for countries across APAC and EMEA.
• Understand/research proper taxation of employer-paid benefits and country-specific payroll tax laws
• To ensure timely receipt and delivery of payroll data in accordance with payroll schedules
• Assist employees with questions and respond timely and with a customer friendly approach and a sense of urgency.
• Create and maintain Standard Operating Procedures and ensure that policies and procedures are being adhered to (i. e. salary increases, bonus payouts and other compensation transactions) and keep written procedures updated
• Prepare payroll-related journal entries and general ledger files, partnering with the Accounting team for accurate financial reporting and reconciliations.
• Act as a subject matter expert and primary escalation point for complex payroll inquiries, audits, and compliance matters.
• Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations
• Participate in the development of processes and procedures for the team in accordance with customer and business requirements
• Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards
• Assist with various projects

You'll be a great addition to the team if you have:

• Thrive on getting the details right—accuracy and compliance are your love language.
• Enjoy connecting the dots between payroll, accounting, and HR systems to create a seamless experience for employees.
• Are proactive about improving processes and scaling operations as the company grows globally.
• Communicate clearly and effectively, whether you’re explaining a technical issue or collaborating across teams.
• Bring a mix of precision and curiosity—you don’t just follow processes, you make them better.

At a minimum, you need to have:

• Deep working knowledge of Workday HCM and experience with integrated global payroll platforms like CloudPay.
• Strong understanding of payroll accounting principles, tax compliance, and labor regulations.
• Advanced Excel skills and the ability to analyze and reconcile large sets of payroll data accurately.

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: At Amplitude, we offer a comprehensive benefits package designed to support your physical, emotional, and financial well-being. We believe that our employees should have access to high-quality healthcare, paid time off, and other benefits that allow them to focus on their work and their personal lives.

Our benefits package includes:

• Competitive medical, dental, and vision programs
• Paid family bonding time off and family forming benefits
• Annual leave plus holidays
• Fully paid disability and life insurance programs
• Wellness and Learning and Development allowances and more…
• Employee Stock Purchase Program​ (ESPP)

We are committed to creating a globally consistent and locally sensitive benefits plan that meets the needs of our employees around the world, regardless of where they live. We believe that our benefits are an important part of our employee value proposition and that they help us to attract and retain top talent. We encourage you to learn more about our benefits package and to see how we can support your well-being.

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.