Job Description:

Position Overview:

• We are seeking a highly skilled and experienced Software Defined Vehicle (SDV)
• System Architect to join our team.
• The ideal candidate will play a pivotal role in designing and
• implementing the architecture for our next-generation software-defined vehicles.
• This role requires a deep understanding of automotive systems, software development, and system integration.

Key Responsibilities:

• Requirements Analysis: Analyze customer and stakeholder requirements and derive system constraints for finding optimized solutions for software-defined vehicle systems.
• Design: Develop and define overall system HLD for software-defined vehicle systems, ensuring key constraints like safety, security, privacy, regulatory compliance along with scalability, reliability, and performance in mind.
• Apply a data-driven approach in evaluating design alternatives considering futuristic mindset and document the decisions.
• Interface Development: Develop system interfaces for signal oriented or service-oriented Architectures using standard interface definition language (IDL) and create comprehensive API documentation.
• System Modeling: Model system components using SysML/UML tools.
• DFMEA: Own and craft DFMEAs through the standard development process.
• Support product/feature validation and failure root cause analysis.
• System Integration: Collaborate with cross-functional teams to integrate software with hardware components.
• Verification and validation: Ensure quality and reliability of software and hardware through rigorous testing and validation processes.
• Technical Leadership: Provide technical guidance and mentorship to engineers, ensuring best practices in software development and system design.
• Automation and Quality Measures: Champion automation of software and system quality measures at all stages – requirements, design, development, and integration – leveraging tools and techniques like TDD, Gherkin (BDD), TestRail, and Google Test.

Qualifications:

• Education: Bachelor’s or Master’s degree in computer science, Electrical or Electronics
• Engineering, Mechatronics, Robotics, or a related field.

Experience:

• Minimum of 8 years of experience in software architecture, system design, and integration within the automotive industry.
• 5 years of experience in Systems Engineering, preferably in the Automotive domain.
• 5 years of proven working experience in Software Engineering – embedded.
• 3 years of programming experience in C / C++ / Python.
• 3 years of work experience in Agile project involvement.
• Familiarity with ASPICE, ISO 26262, and SAE standards.
• Familiarity with connected vehicle distributed systems, embedded automotive development boards (Qualcomm, Renesas, NXP, etc.).
• Knowledge of SysML and modeling language/tools.
• Automotive domain experience in component-level system design and integration using automotive network technologies (LIN, CAN, Ethernet)
• Knowledge of AUTOSAR software stack, Android software stack, domain controller architecture, and software-defined architecture.
• Knowledge of communication protocols like MQTT, gRPC, SOME/IP.
• Experience with unit, integration, regression, user testing, and load testing.
• Exceptional analytical and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Great collaboration and communication skills.

Preferred Qualifications:

• Experience in hands-on development and troubleshooting of embedded systems.
• Experience in functional safety and cybersecurity.
• Understanding of SOLID design principles and clean code practices.
• Experience with CI/CD tools and developing automation frameworks.
• Knowledge of service-oriented architecture concepts, and microservices architecture principles.

Basic Qualifications

• BS / MS in Electrical, Electronics, Compute, Aerospace Engineering, or equivalent
• Experienced in automotive industry. (TIER1/TIER2 preferred)
• Experience in embedded electrical designs
• Familiar with EMI/EMC design, test and troubleshooting
• Familiar with electrical architecture topologies, Functional Safety (ISO 26262) and other industry standards
• Solid understanding of system/component design
• Familiar with vehicle bus, e.g. ETH/CAN/LIN/LVDS, communication protocols and troubleshooting tools
• Experience in thermal management of ECU embedded electronics
• Ability to participate and lead schematic and layout design reviews
• Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, in-vehicle CPU/GPU/NPU computing platforms, image and audio signal processors, connectivity
• Knowledge of ADAS, Infotainment Systems and Zonal Architectures, Software defined vehicles
• Being able to support more than one expertise domain is a plus
• Power Integrity and Signal Integrity experience is a plus
• Experience in an architectural hardware/system role is a plus

Should have experience in:

• Min 2 Yrs. Schematic and Layout design
• Experience in Altium is a big plus
• High complex multilayer layout design
• PCB design rules
• PCB to Mechanical interface and constraints
• HW debugging, investigations, problem solving with electrical lab equipment

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

JOB SUMMARY

The Strategic Account Manager role is responsible for growing strategic market sales through development, management, and expansion of national accounts within the construction market. This position requires a strong understanding of construction markets, project-based sales cycles, and multi-level customer relationships. The successful candidate will have a proven history of sales success, demonstrated by consistent achievement of growth targets, strategic account development, and must be able to work in a collaborative sales environment.

LOCATION

This is a fully remote position.

JOB RESPONSIBILITIES

• Aggressively pursues revenue goals and KPI’s with assigned strategic accounts
• Build and maintain relationships with contacts at different levels of key end user organizations including executive management as well as location stakeholders
• Develop and execute strategic plans that increase brand awareness, product presence and revenue generation for all company products and services
• Develop and execute specific marketing and sales-oriented programs to support key corporate initiatives or product launches
• Increase revenue through the development of specific account plans to include new business development, product presentations, promotional programs, trade show plans, and overall account management
• Work with HexArmor sales teams on opportunity identification and execution
• Key liaison between end user market segment and all HexArmor departments including customer service, purchasing/sourcing, logistics as well as senior management
• Identify and maintain knowledge of all current business with key accounts in market segment
• Manage all aspects of key account sales data. Be able to spot trends and identify potential early warning signs with vulnerable accounts to proactively mitigate risk
• Keep customer information and contact activity current our CRM database
• Participation in regional or national industry trade shows, distributor training, and customer visits

EDUCATION REQUIREMENTS

• Bachelor's degree

QUALIFICATIONS

• 8+ years hands on B to B sales experience
• 5+ years managing construction accounts
• 3+ years managing national accounts
• Proven experience in using metrics to manage
• Experience in technical product sales and consultative sales a plus
• Excellent verbal and written communications skills required.
• Proficient in Microsoft Excel, PowerPoint and CRM (Salesforce.com), familiarity using AI tools
• Ability to travel 50-70% / year
• Minimum of 4 trips/year to Grand Rapids, MI to connect with the corporate office and staff (if remote)

COMPENSATION 

• Base plus bonus

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check ** 

Title: Surgical Assistant
Practice: Alamat Oral Surgery Group
Location: Shelby Township, MI
Hours: 

Position Purpose:

The surgical assistant is responsible for ensuring the compassionate, effective, and efficient delivery of high-quality clinical care for patients while practicing and providing safety in the work environment. The ideal candidate will assist oral surgeons during procedures, ensuring a smooth and efficient workflow in a fast-paced environment. This role requires a strong understanding of surgical procedures, excellent communication skills, and a commitment to providing high-quality patient care.

Essential Functions:

Patient Care & Experience

• Ensure all patients receive the highest quality of care and service.
• Communicate with patients in a friendly, professional manner, both in person and by phone.
• Maintain positive, professional relationships with patients, staff, and surgeons.
• Assist with postoperative care, including patient education and follow-up instructions.
• Monitor patient vital signs during surgical procedures and provide support as needed.

Clinical & Surgical Support

• Assist oral surgeons during surgical procedures.
• Prepare instruments, materials, and equipment required for surgical procedures.
• Support adherence to best practices, established protocols, and the highest patient safety standards.

Documentation & Compliance

• Accurately document patient encounters and surgical procedures.
• Ensure compliance with all company policies and regulatory standards.
• Maintain controlled substance safety protocols and documentation.

Office Operations & Safety

Support a clean, professional clinical environment, including:

• Clean and stocked operatories
• Maintained equipment and adequate supplies

Support monthly office safety and compliance checks, including:

• Crash carts
• Fire extinguishers
• Emergency preparedness attestations
• X-ray unit calibration
• Omni-cam calibration
• Controlled substance inventory and drug book accuracy
• Oxygen tank readiness
• Printing and maintaining controlled substance invoices

Team Collaboration & Professionalism

• Promote a collaborative work environment focused on teamwork, efficiency, and exceptional patient care.
• Attend and actively participate in team meetings.

Qualifications:

Education/Certification:

• High School Diploma or equivalent required (some college, preferred)
• Basic life support certification required. Employers will provide training if the candidate if not current.
• X-ray certified strongly preferred - Employers will provide training if the candidate if not current.

Experience:

• Previous dental experience – Preferred not required
• Experience as an oral surgery assistant or dental assistant is preferred. (Will train the right candidate.)

Performance Requirements:

Skills/Abilities:

• Strong computer skills
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks, prioritize effectively
• Ability to work in a fast-paced environment
• Analytical and detail-oriented
• Able to work independently with exceptional initiative and sound judgment
• Positive attitude, change advocate, able to lead by example
• Strong Knowledge of oral surgery procedures
• Strong problem-solving and decision-making abilities
• Commitment to maintaining the highest standards of patient care and safety

Work environment/Conditions:

• Fast-paced dental office environment
• Overtime is sometimes required as needed to perform job functions
• Some travel as needed for training and to perform job functions
• Safety procedures required, including protection to minimize the risks from X-rays
• Potential long hours standing.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

Job Description:

• System Test Engineer
• The System Test Engineer ensures the elicitation of the requirements/KPI’s, the test coverage of the System and System Architecture Requirements and quality of test cases along with the Test Plans.
• He/she specifies the test cases following the test strategies.
• He/she ensures that the test environment is set-up correctly.
• He/she executes the tests.
• He/she ensures the consistency of the test results with the test specification, the device under test and the relevant System release.
• He/she reports to the Test Lead or System Validation Technical Project Manager.

Responsibilities:

• Execute application and test-related tasks in coordination with the application team lead.
• Align System Test Specifications with the Function Manager and participate in peer reviews for test plans and specifications.
• Escalate deviations to the System Test Lead, providing adequate information and proposals for decision-making.
• Support the closing of system test activities and prepare test reports.
• Innovate and develop alternative test solutions to improve existing strategies.
• Analyze incoming system requirements and develop Test Specifications with full traceability to ensure coverage of all system interfaces and stakeholder requirements.
• Perform DVP&R and/or homologation tests according to customer requirements.
• Support vehicle integration with OEM teams for active safety sensors (ultrasonic, cameras, driver monitoring, clusters, PEPS).
• Ensure completeness of mechanical analysis and design verification activities, including measurement and analysis of ultrasonic sensor Field of View (FOV).
• Manage vehicle-specific parameters and perform flashing of ECUs.
• Execute bench-level and vehicle-level testing, including smoke, regression, and full validation tests.
• Execute test drives to validate end-user features.
• Perform in-vehicle calibration and testing of collision mitigation and automated park assist modules, including simulation of vehicle motion and trajectories.
• Write and execute automated scripts for bench-level testing, with AI usage for automation considered a plus.
• Work with various vehicle systems, including ABS, EPAS, EPS, and ECU.
• Report issues via defect management tools such as Jira or Codebeamer.
• Support the distribution and setup of the System Test Environment.

Other Specifications:

• Good knowledge of embedded software and system
• Experience in system engineering and testing (requirements analysis/test case writing methodology, traceability concept, test case execution, automation, reporting)
• Knowledge of process models (e.g. Automotive SPICE®)
• Utilize CAN/LIN interface tools (e.g., CANoe, CANalyzer) for trace analysis.
• Automation scripting
• AI usage is a plus
• Based in the Troy office, this position requires the engineer to spend approximately 90% of their time conducting vehicle testing and calibration at the Auburn Hills test track, with additional travel required for joint customer site testing and external test track validation.

Education/Training:

• Bachelor's Degree in an engineering discipline

Professional Experience / Desired:

• Minimum 3-5 year relevant experience in system test/design in multifunctional environment
• Knowledge in automotive development and application of active safety features is a plus
• Excellent communication skills, both written and verbal
• Good problem solving and critical thinking skills to understand new challenges and new technologies
• Confident, articulate, self-motivated, determined & energetic. Must be able to engage with customers and build strong relationships.
• Bench and vehicle test experience
• Automation scripting
• Valid driver license license is required
• Experience in AI usage is an advantage.
• Team player.

Preferred:

• CAN communication protocol knowledge (CANoe, CANalyzer)
• Capl script knowledge
• Knowledge of DAS/ADAS
• DFMEA knowledge
• Familiarity with ultrasonic / camera based systems will be considered a plus (object sensing technology)
• ASPICE, ISO26262 and Cyber Security training are an advantage.
• Self-driven and motivated

Position Summary

• Client is seeking a Vehicle Access Engineers to support the development, validation, and integration of vehicle access systems across current and future vehicle programs.
• These roles will focus on mechanical and electronic access components like RFHM​, SPAAK​, KIN​ , TPMS​, Wireless security​, ensuring seamless functionality, quality, and regulatory compliance from concept through production.

Key Responsibilities

• Lead design, development, and validation of vehicle access systems including:
• Door handles (manual & electronic)
• Latches, locks, and actuation systems
• Passive Entry/Passive Start (PEPS) interfaces
• Key fobs and external access components
• RFHM​, SPAAK​, KIN​ , TPMS​, Wireless security
• Define technical requirements and interface specifications with internal stakeholders and suppliers
• Support DFMEA, PFMEA, and design reviews to ensure functional safety and robustness
• Coordinate vehicle builds, vehicle and component testing, and issue resolution at the plant during prototype and production phases
• Analyze field, warranty, and test data related to access system performance and implement corrective actions
• Support supplier technical reviews, part verification, and quality audits
• Ensure compliance with global regulatory, safety, and OEM standards

Required Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, or related field
• 4–6 years of experience in automotive engineering or vehicle system development
• Hands-on experience with vehicle access or body systems (doors, locks, latches, actuators, sensors. keyfobs)
• Working knowledge of automotive product development processes (APQP, DV/PV, gateways)
• Ability to read and interpret engineering drawings and specifications
• Strong problem-solving and root cause analysis skills

Preferred Qualifications

• Experience with electronic access systems or PEPS
• Knowledge of CAN/LIN communication related to body electronics
• Familiarity with CAD tools (NX siemens preferred)
• Experience working with Tier 1 suppliers
• Prior experience within a global OEM environment

Key Competencies

• Cross-functional collaboration
• Technical decision-making
• Analytical thinking
• Clear communication with engineering and non-technical teams
• Ability to manage multiple priorities across vehicle programs

Job Description:

• We are seeking an experienced Subject Matter Expert (SME) in Requirements Engineering with strong expertise across key automotive domains.
• This role will drive high-quality requirements definition, analysis, and validation while collaborating with cross-functional engineering teams.

Domain Focus Areas:

• Energy & Propulsion
• Thermal Systems
• Access / Start / Operator Functions
• Cabin & Visibility
• Infotainment & Connectivity
• Driving Assistance & Chassis
• Active Safety, Warnings & Parking

Key Responsibilities:

• Lead requirements development, analysis, and management across multiple automotive domains
• Ensure requirements are clear, testable, and aligned with system and business needs
• Collaborate with system, software, and validation teams throughout the product lifecycle
• Support impact analysis, change management, and traceability
• Drive best practices in requirements engineering and mentor junior engineers
• Interface with stakeholders to clarify technical expectations and resolve gaps

Qualifications:

• Bachelor’s or Master’s degree in Engineering (Automotive, Electrical, Systems, Mechanical, or related field)
• Extensive experience in Requirements Engineering within the automotive industry
• Strong understanding of vehicle systems and architecture
• Experience with requirements management tools (e.g., DOORS, Polarion, Jama, etc.)
• Familiarity with ASPICE, ISO 26262, or other automotive standards is preferred
• Excellent analytical, communication, and stakeholder management skills

Basic Qualifications

• Bachelor of Science in Electrical, Electronic, Aerospace Engineering, or equivalent program.
• Master Degree is a Plus.
• Experienced in industrial or automotive Hadware Electronics design (preferred) area (TIER1...)
• Understanding with embedded electronics design constraints
• Familiar with system/component design, EE architecture topologies and safety
• Solid understanding of system/component design. Solid Understanding of Analog and Digital analysis of circuits.
• Familiar with vehicle bus: ETH/CAN FD/LIN/LVDS communication protocols and troubleshooting tools
• Familiar with EMI/EMC design, test and troubleshooting
• Familiar with experience in thermal management for ECU embedded electronics
• Being able to support/handle more than one expertise domain as a plus
• Ability to participate and leading schematic and layout design reviews
• Experience performing Design Failure Mode and Effect Analysis.
• Experience performing Circuit Simulations with LTSpice or similar tool.
• Experience performing Worst Case Circuit Analysis is a plus

Should have experience in:

• Altium tool min 3-6 Yrs (or equivalent tool)
• Altium Schematic Capture (or equivalent tool).
• Altium PCB Layout review (or equivalent tool).
• High complex multilayer layout design
• PCB layer stack-up design.
• PCB design rules.
• PCB to Mechanical interfaces.
• PI/SI justified experience is a plus 

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to deliver innovative and effective PPE solutions to keep their workers safe.

SUMMARY

We're looking for a sewer who will be responsible for the operation of cutting and sewing material and assembling to produce various products.

RESPONSIBILITIES  

• Operate and tend equipment to cut, sew, assemble and adjust machine functions as necessary using dials, pedals, levers, panel buttons, etc.
• Monitor quality throughout the shift by inspecting each part before and after it is produced for dirt, debris, and quality.
• Keep supplies readily available and organized.
• Understand the handling of product and proper methods of cutting, and stitching according to guidelines, or supervisor’s instructions.
• Maintain a clean and organized work environment.
• Count, sort, and stack finished work pieces and dispose of waste material.
• Comply with all Safety requirements.
• Consistently adhere to and support company policies, Work Instructions and/or other procedures, and ISO requirements.

 QUALIFICATIONS

• Industrial sewing is a must.
• 6 months previous manufacturing experience.
• Ability to read a tape measure.
• Ability to read and understand patterns and prints.

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

SUMMARY

The Technical Project Manager I is responsible for coordinating and driving a variety of technical projects from initiation through completion, ensuring alignment with organizational objectives. In this role, you will work closely with cross-functional teams and stakeholders to gather requirements, develop project plans, and oversee execution to meet timelines and budgets. You’ll leverage your project management expertise to support compliance, system standardization, and continuous improvement initiatives, while also promoting efficient use of project tools and practices across the organization. This role offers the opportunity to make a meaningful impact by delivering solutions that enhance operational efficiency and support company growth

RESPONSIBILITIES

• Oversee and coordinate technical projects in collaboration with Operations Systems and Business Improvement Manager
• Gather project requirements, define responsibilities, and develop project charters with stakeholders
• Identify, assess, and mitigate project risks, setting realistic timelines, budget estimates, and priority tasks for multiple cross-functional projects
• Monitor and control project execution to ensure delivery within the approved budget, timeline, and defined scope
• Maintain thorough project documentation, including charters, specifications, status updates, and post-project reviews
• Communicate technical information clearly to non-technical stakeholders, managing expectations and ensuring cross-team alignment
• Administer and standardize Jira, Jira Service management, and Confluence usage, creating workflows, automations, and reports to improve efficiency and adoption across the organization
• Dedicate time to learning and integrating new capabilities within Jira and Confluence for continual improvement

REQUIREMENTS

• 1-2 years of relevant project coordination or project management experience
• Strong communication and organizational skills, foundational project management abilities, and the capability to work across functions
• Certifications: PMP certification in progress or actively working towards it within the next 1-2 years
• Technical Proficiency: Basic proficiency in project planning and management tools, particularly Jira and Confluence
• Competencies: Understanding of project lifecycles, attention to detail, and a proactive approach to building system knowledge as needed
• Growth Mindset: Willingness to continually develop project management, system administration, and stakeholder communication skills

COMPENSATION

• Salary + bonus

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

Job Description:

• The EE Architecture – Domain Architect is responsible to define the optimized portfolio of architecture  solutions for a specific domain/subsystem (e.g. ADAS, Infotainment, Chassis, etc) working with subsystem and component owners of the domain.
• Expertise in the Domain is required to be effective in this  position along with overall vehicle electrical architecture knowledge.

Responsibilities:

• Responsibility to define the overall architecture strategy for the Domain
• Define portfolio of Architecture solutions for the Domain (all Archetypes)
• Discuss/Resolve CRs impacting the Domain for all architecture additions/changes
• Create Long Term plans for the Domain (Technology Roadmaps) along with subsystem teams
• Ensure commonality / consistency of interfaces/solutions for Client.
• Physical & Functional Partitioning and Allocation of features and functions in order to meet  systems/subsystem performance requirements, plus cybersecurity and functional safety requirements
• Create mechanizations / schematics for subsystem domains
• Create topology/functional diagrams showing data exchange/interactions between the components and  systems
• Drive Interfaces Standardization for the Domain / Subsystem
• Stay abreast of new technologies and solutions for the domain
• Oversee the Functional System Design modeling following the allocation decisions
• Oversee Network & Diagnostics system design following the allocation decisions.
• Work with the hardware team to provide requirements for microcontrollers, memory and/or  communication chipsets to support the physical/functional allocation decisions.
• Relentlessly drive to early life cycle delivery through an agile approach.
• Develop a culture of collaboration, diversity, and inclusion.
• Willing to take action and drive results.

Minimum Qualifications:

• 5+ years of industry experience in EE Architecture design, Electrical Engineering architecture roles or  System/Subsystem designs.
• Bachelor’s in Computer Engineering, Computer Science, or Electrical Engineering.
• Experience in defining and designing large complex embedded networked computer systems including  definition of system topologies, components, and interfaces.
• Good knowledge/experience in Network Communication Design: CAN, CAN-FD, LIN and Ethernet  protocols.
• Good knowledge/experience in Automotive Ethernet based communication protocols: Audio Video  Bridging (AVB); Time Sensitive Networking (TSN); Service Oriented approach (SOME/IP); TCP/UDP; MQTT.
• Good knowledge on off-board communication protocols (WiFi, 4G/5G, V2X connectivity).
• Deep understanding of typical vehicle EE architectures and automotive development processes.
• Experience to establish a professional network within the ecosystem of automotive suppliers, and  technology companies such as: Computer system technology companies; International Standard  Committees (ISO, IEEE), Semiconductor vendors; Start-up companies.
• Strong systems thinker.
• Fluency in English is required, any other European language is an advantage.

Preferred Qualifications:

• Master or PHD in Computer Engineering, Computer Science, or Electrical Engineering.
• Designed EE platforms or components for Service Oriented Architectures (SOA).
• Track record experience with the design and requirements of the following complex automotive domains:  ADAS/AD; Body; Cockpit; Connectivity, Powertrain, and Power Distribution.
• Experience using networking tools such as CANalyzer, CANoe, PREEvision.
• AUTOSAR process/tools know-how and application experience.
• 5+ years of experience in EE Systems or EE Architecture R&D.
• Exhibits excellent, clear, and detail-oriented written and verbal communications on highly complex topics.
• Client EE Architecture roadmap

Job Description:

• A Client Design Release Engineer (Interior/Cockpit) is an engineering professional responsible for the design, development, and production release of interior vehicle components like the cockpit, ensuring they meet performance, quality, safety, and cost requirements throughout the product lifecycle.
• This role involves collaborating with internal teams and external suppliers to manage design feasibility, technical specifications, validation testing, risk assessment (DFMEA), and production processes, ultimately ensuring a successful and robust interior design is integrated into the final vehicle. 

Key Responsibilities:

• Design & Development: Drive the design and development of interior and cockpit components from concept through production release. 
• Supplier Collaboration: Work closely with suppliers on design feasibility, manufacturability, cost, and adherence to engineering standards. 
• Technical Leadership: Provide technical guidance and support to resolve design issues, material selection challenges, and process problems. 
• Validation & Testing: Develop and implement validation testing strategies, including component, vehicle, and durability testing, to ensure components meet performance metrics. 
• Risk Management: Lead risk assessment activities, such as Design Failure Mode and Effects Analysis (DFMEA), to ensure design robustness and mitigate potential issues. 
• Documentation: Generate and manage technical documentation, including system and sub-system technical specifications. 
• Cross-Functional Integration: Partner with manufacturing, quality, testing, and vehicle integration teams to ensure seamless implementation and integration of interior designs. 

Required Skills & Qualifications:

• Education: Bachelor of Science degree in Mechanical Engineering or a related field is typically required. 
• Experience: 3-5 years of relevant experience in design/development engineering, particularly in Body, Chassis, or Interior Systems. 
• Technical Proficiency: Experience with computer-aided design (CAD) tools, design validation processes (DVP), and failure mode analysis (DFMEA).Proficiency in plastic injection molding and trim assembly processes, Knowledge of ergonomic design and HMI integration, CAD expertise for packaging and design, Understanding of safety and regulatory requirements, Experience with fit & finish and perceived quality optimization.
• Soft Skills:Strong communication, leadership, problem-solving, organizational, and detail-oriented skills are essential. 
• Collaboration: Demonstrated ability to work effectively in a team environment and interface professionally with cross-functional teams and management. 

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

SUMMARY

We are seeking a highly motivated Customer Service Specialist to join our growing team of professionals at HexArmor.  The Customer Service Specialist candidate would possess strong organizational skills, multi-tasking capabilities, and accuracy, as well as an impeccable attention to detail.  This person also must have exceptional phone etiquette and presence. The ideal candidate will have 2 years of general office experience with a focus on order processing and customer service; wholesale distribution business familiarity is preferred.

JOB DUTIES & RESPONSIBILITIES

• Enter customer and purchase information into ERP, verify accuracy
• Coordinate with sales, manufacturing, shipping and customers to ensure terms and delivery information is correct
• Provide customer service, keeping customers informed about the ordering process
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
• Record information, update paperwork, or maintain documents, such as sales orders, return authorizations, invoices, etc.
• Communicate daily with sales, operations and warehouse departments
• Ensure all orders are shipped in a timely manner to meet internal service levels
• Ensure all invoices are sent to customers within 24 hours of shipment
• Cooperate and interact with various departments to resolve customer service issues
• Communicate with warehouse personnel regarding shipping/routing guide presented by customers
• Resolve customer inquiries and concerns professionally
• Communicate pricing and availability to customers, provide quotes as needed
• Manage EDI orders
• Enter and Invoice orders from customer portals
• Work with freight carriers to set up shipments, file claims for lost or damaged shipments
• Quote freight rates, provide estimates to customers or internal employees
• Generate international shipping documents including, proforma invoice, shippers letter of instruction, bill of lading, commercial invoice, packing list, certificate of origin

• Communicate customer incoterms and process orders to align with contracts
• Coordinate with brokers, freight forwarders, and other third parties to arrange shipments of goods between countries

EDUCATION AND EXPERIENCE

• High school diploma, Bachelor’s degree preferred

QUALIFICATIONS REQUIRED:

• 2 years of relevant experience Microsoft Office Suite
• SAP Business One knowledge is desired but not required
• Excellent verbal and written communication skills
• Professional & courteous phone etiquette
• Ability to succeed in a fast-paced environment
• Able to prioritize and multi-task
• Strong Customer Service experience is preferred

BONUS IF YOU HAVE

• Generate international shipping documents including, proforma invoice, shippers letter of instruction, bill of lading, commercial invoice, packing list, certificate of origin
• Prepare documentation, update files, file AES, and send documents to overseas offices for approval
• Communicate customer incoterms and process orders to align with contracts
• Coordinate with brokers, freight forwarders, and other third parties to arrange shipments of goods between countries

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to deliver innovative and effective PPE solutions to keep their workers safe.

SUMMARY

HexArmor is currently seeking an enthusiastic, and motivated individual to join our inside sales team as an Account Executive (AE). This individual will become very knowledgeable on our array of products, services, and territory needs to determine fit, and convert opportunities and relationships to revenue. The position is a great fit for someone who enjoys consultative selling in a fast-paced environment and is looking to further grow in their sales career. The individual in this role will report to one of our four Inside Sales Manager. 

LOCATION

Onsite at HexArmor Corporate Headquarters in Grand Rapids, Michigan (640 Leffingwell Ave. NE Grand Rapids, MI)

RESPONSIBILITIES

• Provide support for customers by learning about and satisfying their needs
• Connect with target prospects with industry best practices across email, phone, and social channel
• Provide support to internal and external partners including inventory, pricing, and product information
• Manage prospects through the sales cycle and maintain opportunity pipeline
• Present and demonstrate the value of products and services to prospective or existing buyers
• Manage and expand a working book-of-business to help meet territory quota needs
• Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience
• Keep customer information and activity up to date in CRM database

REQUIREMENTS

• Organized, passionate, collaborative, positive, flexible, and confident
• Desire and ability to work in a fast-paced environment and be a part of a high-performing team
• The drive and energy to manage multiple accounts while looking for new opportunities
• Excellent customer service and organization skills
• Ability to communicate clearly and pleasantly through phone/email to prospect and customers
• Ability to learn and use a CRM (Salesforce) and sales enablement tools
• Ability to learn and use and interpret reporting metrics from company database (Tableau)

COMPENSATION

• Salary + bonus

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

SUMMARY

HexArmor is currently seeking an enthusiastic, and motivated individual to join our Revenue Operations team as a Product Sales Representative (PSR). This individual will become very knowledgeable on our array of products in their assigned categories and will be qualifying inbound & outbound leads, determine fit, and convert sales/route to the appropriate sales channel.  The position is a great fit for someone who enjoys consultative selling in a fast-paced environment and is looking to further grow in their sales career.

RESPONSIBILITIES

• Provide product specific support to internal and external partners including inventory, pricing, and product information
• Qualify product specific leads and initiate opportunity management both from inbound and outbound sources
• Manage prospects through the sales cycle and maintain opportunity pipeline
• Recommend product solutions using a consultative approach and manage product trials
• Keep customer information and activity up to date in CRM database
• Connect with target prospect using industry best practices across email, phone, chat, and social channels
• Become an expert at CRM & other sales enablement sequences to organize and maximize prospecting efforts with target accounts

REQUIREMENTS

• Organized, passionate, collaborative, positive, flexible, and confident
• Desire and ability to work in a fast-paced environment and be a part of a high-performing team
• Excellent customer service and organization skills
• Ability to communicate clearly and pleasantly through phone/email to prospect and customers
• Ability to learn and use a CRM (Salesforce) and sales enablement tools
• Ability to learn and use and interpret reporting metrics from company database (Tableau)

COMPENSATION

• Salary + bonus

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

SUMMARY

We’re looking for a reliable and detail-oriented General Laborer to join our team. In this role, you’ll run machines, check parts for quality, keep your work area clean, and help meet daily production goals. No manufacturing experience is required—we’ll train you!

LOCATION

Warehouse at HexArmor Headquarters in Grand Rapids, Michigan

SCHEDULE

The standard work hours are Monday through Friday, 6:50am - 3:20pm. 

JOB DUTIES & RESPONSIBILITIES

• Operate machinery as instructed by Team Leaders and/or supervisors.
• Monitor quality through the shift by inspecting each part before and after it is produced for dirt, debris, and quality.
• Maintain a clean, organized and safe work environment.
• Accurately count, sort, and stack finished work pieces and dispose of waste material as directed by team leader or supervisor.
• Comply with all safety requirements.
• Consistently adhere to and support company policies, work instructions, ISO requirements, and other procedures.
• Ability to read a ruler and understand measurement systems.
• Ability to add, subtract, multiply and divide. Ability to perform these operations using units of measure including weight and length.
• Ability to distinguish colors.
• Follow work procedures to meet production schedules.

QUALIFICATIONS

• Previous manufacturing experience preferred, but not required.
• Must be able to read, understand, and apply job skill instructions in English.
• Detail-oriented
• Good communication skills
• Quality focused
• Dependable

PHYSICAL REQUIREMENTS

• Ability to sit and stand for extended periods of time
• Ability to use small hand tools and semi-automated equipment
• Ability to carry, lift, and move up to 50 pounds

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

Company Summary

HexArmor® is a leader in developing some of the most advanced PPE solutions for hands, arms, and body. At HexArmor®, we believe safety is not a luxury—it’s a necessity. We partner closely with customers to deliver innovative, high-performance PPE solutions without sacrificing dexterity.

Job Summary

The Facilities Manager is responsible for maintaining the safety, functionality, and reliability of the HexArmor facility and equipment. This role oversees building maintenance, preventative maintenance planning, equipment reliability, and vendor coordination to ensure the facility supports warehouse, production, and office operations efficiently.

A key responsibility of this role is developing and managing a structured preventative maintenance program to ensure building systems and operational equipment are properly maintained with SOP’s documented and serviced on schedule.

Key Responsibilities

• Maintain building infrastructure including lighting, doors, plumbing, fixtures, flooring, and general facility structures.
• Troubleshoot and repair facility issues to minimize disruption to operations.
• Respond promptly to maintenance requests and work orders across warehouse and office areas.
• Develop, maintain, and execute a documented preventative maintenance schedule for building systems and operational equipment.
• Maintain accurate records of preventative maintenance, repairs, and vendor service activities.
• Ensure operational equipment and facility systems remain safe and functional.
• Monitor equipment condition and coordinate repairs to minimize downtime.
• Build and manage relationships with facility vendors and contractors, including negotiating service agreements and holding vendors accountable to performance and cost standards.
• Ensure facility maintenance activities comply with company safety policies and OSHA standards.
• Lead and develop a small maintenance team as the facility grows, setting clear expectations and holding team members accountable to performance standards.
• Operate ladders, lifts, and maintenance tools safely while performing facility work.

Qualifications

• 7+ years of experience in facilities maintenance or facilities management.
• Strong knowledge of HVAC, plumbing, electrical, and mechanical systems.
• Experience maintaining industrial, warehouse, distribution center, or manufacturing facilities.
• Experience maintaining industrial or manufacturing equipment; familiarity with sewing machines, laser cutters, die press, or conveyor systems a plus but not required.
• Strong troubleshooting and problem-solving skills.
• Strong attention to detail and organizational skills.
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and will involve standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. This employee must be able to lift up to 50 lbs and safely work on ladders and/or lifts.
• Valid driver’s license, CDL preferred.

Position Type/Expected Hours of Work

• This is a full-time position, and hours of work and days are Monday through Friday, 8 a.m. to 4:30 p.m. Overtime or off-shift work as required.

Additional Benefits

- Full Medical, Dental, and Vision Insurance

- 401(k) Match

- Paid Time Off and Holiday Vacation

- Opportunity to keep people safe with a premium product

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial. If you require a reasonable accommodation during the application or interview process, please let us know.

*Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.

At Precision Vehicle Holdings, we are a dedicated team of professionals who take pride in our commitment to service excellence. With years of experience in the automotive logistics industry, our team is well-equipped to meet the unique challenges and demands of the market. Our core strength lies in offering industry-leading software and systems to streamline and optimize every aspect of finished vehicle 

Primary Responsibilities and Essential Functions:

· Ensure a safe and harassment and discrimination free work environment by following and enforcing all safety rules and procedures, all company policies, applicable laws, and Precision Values

· Provide cultural stewardship

· Weld and repair vehicle structures

· Welding and fabrication of crash gates

· Build flatbeds

· Various vehicle modifications

· Building modifications for heavy equipment repair of plow blades, scoops, etc.

· Complete all other duties as required for safe, efficient, effective, and compliant operations as assigned by manager

Experience: 

· Welding and fabrication experience is required

· Previous experience as a welder and fabricator is required

· Aluminum Welding experience is required

· Mechanical Knowledge preferred

· Welding certification, or being a graduate of a welding/machine school is required

· Must possess and maintain a current, valid driver’s license

· Must pass driver eligibility requirements

· Ability to pass a drug screen

· Ability to pass a criminal background check

Physical Requirements: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position.

· The employee is required to converse and listen in office and industrial settings (indoor & outdoor; noise level is high at times).

· The employee is required to work outdoors in all weather conditions.

· The employee will be exposed to noise, vibration, dust, exhaust fumes, paint, and other hazardous and non-hazardous materials.

· The employee is required to lift and carry up to 100 pounds unassisted.

· The employee is frequently required to remain stationary for extended periods (4-8 hours).

· The employee is occasionally required to travel by car or air.

· The employee is frequently required to reach with hands and arms, ascend or descend ladders safely at heights of 10 feet or more, balance, stoop, kneel, crouch, or crawl.

· The vision requirements: close vision, distance vision, peripheral vision, depth perception and adjust focus

What We Offer
Details of these benefits plans will be provided if a candidate receives an offer of employment.
Benefits may vary by position and location.

● Comprehensive benefit plans covering medical, dental, vision, life, and disability
● Competitive compensation and bonus opportunity
● 401k matching
● Flexible paid time off
● Employee discounts

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, body and feet. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

SUMMARY

We are looking for a motivated, well-connected independent sales representative to represent HexArmor safety footwear across the Western United States. This is a commission-based contractor sales role focused on developing retail partnerships and expanding the HexArmor brand within the safety and footwear market. This role focuses on building retail partnerships and driving placement with specialty workwear retailers, safety footwear dealers, and retail chains. HexArmor supports territory development through a combination of end-user engagement, marketing initiatives, and retail partner support designed to help drive demand and create opportunities for retail partners.

LOCATION

Territories may include the entire Western region or may be divided into the following markets:

• Rockies
• Pacific Northwest (PNW)
• Southwest (SW)

JOB RESPONSIBILITIES

Business Development

• Identify, pursue, and secure new retail partners for HexArmor safety footwear across the assigned territory.
• Introduce the HexArmor brand and footwear product line to prospective retailers and develop new account relationships.
• Expand retail presence within specialty workwear stores and safety footwear dealers.
• Identify regional retail opportunities and work to secure placement and shelf space within target accounts.
• Develop a territory strategy to maximize retail coverage and sales growth.

Account Management

• Maintain and strengthen relationships with existing retail accounts.
• Work with store owners and buyers to expand product assortment and increase sell-through.
• Provide ongoing product training and support for retail staff.
• Assist retailers with merchandising, product placement, and in-store visibility.
• Support retail partners with product knowledge and application guidance.

 Brand Representation

• Present the HexArmor footwear collection to prospective and existing retail partners.
• Conduct in-store presentations and product demonstrations.
• Train retail teams on product features, benefits, and key applications.
• Represent the brand professionally at customer meetings and industry events.
• Ensure the HexArmor brand is represented consistently and effectively within retail locations.

 Market Development

• Work alongside HexArmor’s end-user engagement team to identify retail opportunities generated through field activity.
• Help connect end-user demand with retail purchasing opportunities in the territory.
• Identify regional industries and applications where HexArmor footwear provides a strong solution.
• Support retail partners in capturing local end-user opportunities.

 Marketing & Sales Support

• Coordinate with HexArmor on regional marketing initiatives designed to support retail partners and drive brand awareness.
• Support in-store merchandising and product presentation to ensure strong brand visibility.
• Utilize HexArmor marketing materials including product catalogs, digital assets, and point-of-sale materials to support retail sales.
• Participate in regional product launches, promotional events, and retailer engagement programs.
• Identify opportunities for local marketing activations that support retail partners and drive traffic to stores.
• Assist with staff education and product training programs for retail partners.
• Provide feedback from retailers and end users to support ongoing product and marketing development.

 Reporting and Communication

• Provide regular updates on sales activity, pipeline development, and account progress.
• Share market insights and feedback to support product development and sales strategy.
• Collaborate with HexArmor leadership on territory planning and growth initiatives.
• Maintain organized records of customer interactions and opportunities.

REQUIREMENTS

• Established relationships with workwear retailers, safety footwear dealers, and retail chains
• Desire and ability to work in fast-paced environment and be part of a high performance
  team
• Excellent organizational skills and ability to work efficiently without daily supervision
• Ability to communicate clearly and collaboratively by phone/email to prospects and
  customers.
• Process driven and ability to manage customer expectations thru the HexArmor solutions
  process
• Excellent computer skills including Microsoft Word, PowerPoint, Outlook, and Excel
• Ability to learn and use CRM---Salesforce.com

Preferred Experience

• Work boot or safety footwear sales
• PPE or industrial safety products
• Retail account development
• Territory sales management

 EDUCATION REQUIREMENTS 

• Bachelor’s degree and or 2+ years’ experience in industrial sales work
  experience preferred
• Proven success managing a multi-state territory
• Experience working for a manufacturer or distributor calling on end users and distributors
• Proven success in industrial accounts a plus

 COMPENSATION:

• Commission-based only

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

COMPANY SUMMARY

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

JOB SUMMARY

The Customer Service Manager at HexArmor® will have an opportunity to oversee the seamless execution of global order fulfillment, ensuring exceptional customer service. Your leadership will play a crucial role in cultivating an exceptional customer experience, where service goes beyond expectations. We’re looking for a resourceful problem-solver who thrives in dynamic environments—someone with strong communication and organizational skills, systems management expertise, and the ability to multitask.

Join us in this pivotal position, where your ability to lead, innovate, and adapt will impact our operational success, customer loyalty, and organizational growth.

LOCATION

(Onsite) HexArmor Headquarters in Grand Rapids, MI – 640 Leffingwell Ave. NE Grand Rapids, MI 49505

JOB RESPONSIBILITIES

Order Management and Fulfillment

• Manage the fulfillment cycle from order receipt to delivery, ensuring timely and accurate processing
• Oversee inventory levels and collaborate with supply chain to manage stock and proactively address potential shortages
• Manage priorities and updates for sample and order processing

Customer Service

• Provide general support to customers, handling inquiries and requests through various communication channels
• Track and prioritize customer interactions and issues, working with internal teams to resolve and respond ensuring customer satisfaction
• Work with internal teams to address and resolve customer concerns, aiming for overall satisfaction
• Hands-on leader who supports daily CSR workflows, escalations, and workload balancing

Shipping and Logistics Coordination

• Coordinate outbound shipments for optimal logistics methods to balance cost and efficiency targets
• Collaborate with warehouse management and shipping partners to update delivery status coordination

Data Management and System Improvement

• Keep customer and order data up to date in SAP, ensuring accuracy
• Manage and refine forecasting tools in JIRA based on business needs
• Identify and implement enhancements within our processes and systems to improve operational efficiency

People Leadership and Team Development

• Demonstrated experience leading, coaching, and developing a team of Customer Service Representatives in a fast-paced environment
• Proven ability to onboard, train, and ramp new CSRs while maintaining service levels
• Strong coaching mindset with experience conducting regular 1:1s, performance reviews, and development planning
• Ability to motivate, engage, and retain a high-performing customer service team
• Experience addressing performance issues constructively and managing corrective action when needed

QUALIFICATIONS

• Proven experience in customer support, order management, or a similar role, with a strong focus on customer service excellence.
• Proficient in computer skills, particularly in Excel and Tableau platforms, with the ability to work with complex datasets and systems.
• Experience in systems such as SAP Business One, JIRA, Warehouse Management Software as well as shipping software is preferred.
• Strong analytical skills with the capability to assess customer needs and improve service delivery and inventory management processes.
• Strong knowledge of Key Performance Indicators (KPIs), including:
• Customer Satisfaction Score
• Order Processing Time
• Order Accuracy
• Rate of Returns
• Perfect Order Rate
• Excellent communication and coordination skills, capable of working effectively with customers and internal teams across time zones
• Demonstrated ability to manage people and prioritize multiple tasks in a fast-paced environment
• Knowledge of shipping and logistics best practices, with experience coordinating with major carriers and managing logistics strategies
• Ability to support and lead a team of Customer Service Representatives

EDUCATION AND EXPERIENCE

• BS degree preferred
• 5-7 years of Order Management and Customer Service experience

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.

COMPANY SUMMARY

HexArmor® is a leader in developing some of the most advanced PPE solutions for your hands, eyes, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked together with our customers to deliver innovative and effective PPE solutions to keep workers safe, and we have done so, breaking new ground in cut, puncture, needle, and abrasion resistance, all without sacrificing dexterity.

JOB SUMMARY

The Industrial Sewing Machine Operator Supervisor oversees a team of sewing machine operators, ensuring efficient and high-quality production of sewn products. This role involves coordinating daily operations, training team members, and maintaining a safe and productive work environment. The individual in this position will also operate a machine, guiding products or product parts under machine needles and presser foot pedals to proficiently operate several types of sewing machines to construct complete products. The person in this position needs to be familiar with several seam and stitch types and should be able to train trainers and supervisors in difficult operations as well as perform peer to peer training.

RESPONSIBILITIES

• Motivate and lead a team of sewing machine operators, providing guidance and support to achieve production goals.
• Train new operators on sewing techniques, machine operation, and safety protocols, ensuring all team members meet quality standards.
• Monitor workflow and production processes, adjusting schedules and assignments to optimize efficiency and meet deadlines.
• Inspect finished products for quality and adherence to specifications; address any quality issues with the team and implement corrective actions.
• Serve as backup operator for custom product orders.
• Operate heavy duty sewing equipment single or double needle surging, union special, basic & complicated automated and/or bar tacking machines to perform sewing steps to join, reinforce or decorate material or articles, such as labels, Velcro, and webbing.
• Proficiently perform a combination of multiple medium sewing steps or difficult sewing step with 80% or higher proficiency (10 or more) in two or more product lines, with the ability to set up a new product line.
• Set up, adjust, and operate laser cutting machines to cut and shape materials.
• Interpret technical drawings and work orders to determine cutting requirements.
• Optimize machine settings for material type, thickness, and job requirements.
• Promote a safe working environment by enforcing safety policies and practices; conduct regular safety training sessions.
• Maintain production records and report on team performance, productivity metrics, and quality issues to management.
• Identify opportunities for process improvements and collaborate with management to implement best practices, create standard operating procedures (SOPs) for processes in place.

QUALIFICATIONS

• High school diploma or equivalent; additional training in sewing or textile production preferred.
• 3-5 years of experience in industrial sewing, required
• 1+ year(s) in a supervisory or leadership role, preferred.
• Bilingual (Spanish), preferred.
• Proficient in operating various types of industrial sewing machines; knowledge of fabric types and sewing techniques.
• Strong leadership and team-building skills, with the ability to motivate and develop team members.

• Ability to calculate figures and amounts such as proportions, percentages and volume.
• Ability to perform basic mathematical calculations such as adding, subtracting, multiplying, and dividing in all units of measure.
• Must be able to use a tape measure to measure products pieces.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

COMPENSATION

Hourly compensation between $25-30 per hour based on experience, additional performance bonus included.

ADDITIONAL BENEFITS

• Full Medical, Dental, and Vision Insurance
• 401k Match
• Paid Time Off and Holiday Vacation
• Opportunity to keep people safe with a premium product

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.