Lead Graphic Designer

Remote - Mexico

About InfoTrust

InfoTrust is a global, privately-owned products and solutions-led company dedicated to unlocking the power of data to drive marketing performance and business growth. We specialize in digital analytics, media enablement, and privacy-centric solutions that help Fortune 100-500 companies and world’s largest brands optimize their marketing strategies. Those brands Our culture is built on passion, ownership, diversity, trust, respect, and continuous growth—values that have earned us multiple "Best Places to Work" awards, including a Great Place to Work certification and recognition as the #1 place to work in Ohio.

About this Role

We are looking for a Lead Graphic Designer to serve as the visual architect for InfoTrust, bridging the gap between high-level brand strategy and production excellence. This role is perfect for a designer who balances a mastery of visual fundamentals with a product-mindset, capable of turning usability findings into sophisticated design decisions across print, digital, and product interfaces. As a leader and mentor, you will drive brand cohesion while leveraging AI as a productivity multiplier to maintain high-velocity output without sacrificing quality.

Responsibilities:

• Visual Identity & Brand Activation: Own and maintain the InfoTrust brand guidelines, ensuring cohesion in typography, color theory, and identity systems across all global touchpoints.
• Multi-Platform Design: Execute high-fidelity digital assets for web, social, and email, alongside complex print production needs including packaging and vendor-ready file delivery.
• Product & UX Design: Utilize Figma to establish wireframes, components, and design systems, applying accessibility (WCAG) and usability best practices to support product development.
• AI-Augmented Workflow: Strategically use tools like Midjourney, Adobe Firefly, and Claude Design to accelerate production while exercising expert judgment on design quality.
• Design Operations: Organize and maintain design libraries, naming conventions, and versioning to ensure a seamless handoff for developers and other stakeholders.
• Leadership & Mentorship: Provide clear creative direction and feedback to freelancers and vendors, championing a culture where design is treated as a strategic asset rather than a commodity.

You could be a great fit if:

• Design Operations Mastery: You are a champion of Design Ops, possessing the organizational discipline to manage a steady volume of 10–15 high-quality assets per week with minimal oversight.
• Strategic Influence: You view feedback as a gift and possess the deep graphic design foundations—color, typography, hierarchy—to confidently influence stakeholders while remaining curious and collaborative.
• Technical Breadth: You possess an advanced mastery of Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign) with the ability to defend design decisions rooted in objectivity.
• Brand Stewardship: You have a proven track record of maintaining brand books and identity systems for complex, international, or B2B organizations.
• User-Centric Execution: You understand UX principles and can synthesize usability findings into functional, beautiful layouts.
• Cross-Functional Collaborator: You can communicate complex design concepts clearly to both technical and non-technical stakeholders.
• Resilient & Adaptable: You thrive in a high-velocity environment and can pivot quickly as project priorities shift.
• Objective Problem Solver: You approach challenges with a "curious, not judgmental" mindset, seeking the best solution for the brand.
• Great communicator: B2 English proficiency. 

Bonus:

• Experience with motion design and After Effects.
• Deep knowledge of Accessibility (WCAG 2.1 AA) including contrast, focus order, and ARIA basics.
• Experience working within mid-market startups or international B2B product companies.

You shouldn’t apply if:

• You view design as a solo creative endeavor rather than a collaborative, data-informed process.

Logistics:

• Employment Structure: This position is based in Mexico and will be facilitated through a Professional Employer Organization (PEO). While you will be a core member of the InfoTrust team and report directly to our internal leadership, the PEO will serve as the employer of record for local payroll, benefits, and statutory compliance in accordance with Mexican labor law.

Must be authorized to work in Mexico for any employer.

• Work Location: This is a 100% remote position. We offer flexible work options to suit your preferences and lifestyle, provided you reside in and have the right to work in Mexico.
• Travel: Ability to travel 10-15%, as needed.

Why work here?

At InfoTrust, employees are deeply connected to our core values and have the opportunity to make a meaningful impact and be their best selves everyday. Our Core Values include:

• Earn Trust: Deliver on what you promise.
• Be Respectful: Don't be an ahole.
• Promote Diversity: Seek understanding and be inclusive.
• Take Ownership: There is no "they.” Take initiative.
• Grow Every Day: Learn and apply.
• Contribute With Passion: Desire to do good. Give to grow.

At InfoTrust, we believe our success is someone else’s miracle. Giving back to the communities in which our team members live and work is a key part of who we are; we made this “official” with the formation of the InfoTrust Foundation, a registered 501(c)(3) nonprofit organization.

Benefits

Benefits include, but are not limited to: health/vision/dental insurance with employer-sponsored premiums, unlimited PTO, a generous parental leave program, 401k plan with company match, tuition reimbursement, and much more. Ask your recruiter for more details!

Diversity is one of our six core values at InfoTrust . InfoTrust is committed to a diverse workforce and we are an equal opportunity employer. We aim to hire strong, diverse teams built from different backgrounds, experiences, and identities. We are building an inclusive, supportive place for you to do the best work of your career. Job descriptions are not perfect, and we know you may not check every box. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. Don’t let that be you—apply if you are interested!

The UX/UI Designer is responsible for the design, prototyping, and front-end development of SCADA products and automation interfaces that ensure a seamless and intuitive experience for operators and engineers managing energy storage systems. This role bridges aesthetic design, user research, and technical front-end implementation, working to transform complex system data and stakeholder feedback into high-performance, responsive, and scalable visual solutions.

In US:  Hybrid 3 days in office (Houston, TX)

In Mexico:  Remote

Key Responsibilities

- Design and maintain SCADA product interfaces and new features based on evolving user needs and technical feedback. Develop static front-end components using specialized industrial software, requiring strong proficiency in HTML, CSS, and modern layout techniques like Flexbox and Grid.
- Create, manage, and optimize vector graphics and SVGs for high-performance use within the SCADA environment.
- Utilize Adobe Illustrator and Figma to maintain and expand a comprehensive internal Design System, including styles, iconography, typography, and color palettes.
- Collaborate with the engineering team to solve logic problems and technical challenges when making product interfaces dynamic and data-driven.
- Design for a diverse range of environments, ensuring products are fully responsive and optimized for both Light and Dark modes.
- Optimize interfaces for touch-screen HMI devices, ensuring industrial-grade usability and ergonomics in the field. Maintain consistency and an excellent eye for detail across all screens and product modules to ensure a unified user experience.

- Design and implement intuitive workflows for complex tasks, such as device settings editing and system configuration.
- Facilitate regular feedback sessions with both English and Spanish-speaking users to gather qualitative insights and validate design directions.
- Refactor and optimize front-end code to improve system performance, maintainability, and long-term scalability.
- Proactively identify future design trends and technical improvements to ensure the product remains at the forefront of the energy storage market.

Requirements

• Bachelor's degree in Multimedia Design, Graphic Design, Interaction Design, UX/UI Design, or a related field, or equivalent experience.
• Strong proficiency in HTML and CSS, with expertise in modern layout techniques (Flexbox, Grid).
• Advanced skills in Adobe Illustrator and Figma for vector graphics, design systems, and prototyping.
• Experience creating and optimizing SVGs for web and industrial applications.
• Proven experience designing user interfaces for industrial, SCADA, or complex data-driven systems.
• Strong understanding of responsive design principles and multi-device optimization.
• Experience designing for both Light and Dark mode environments.
• Knowledge of touch-screen HMI design principles and industrial usability standards.
• Ability to collaborate with engineering teams to implement dynamic, data-driven interfaces.
• Experience conducting user research and feedback sessions with diverse user groups.
• Excellent attention to detail and commitment to visual consistency across products.
• Strong problem-solving skills and ability to balance aesthetic design with technical constraints.
• Fluency in English; Spanish language skills are a plus for US candidates.
• Willingness to travel for user research, commissioning, and stakeholder meetings as needed.

About the role:

We are seeking an experienced and highly skilled Graphic Designer to join our esteemed marketing agency. This role combines strong design expertise, ensuring the delivery of exceptional digital design work. The ideal candidate should possess a deep understanding of graphic design principles, have a proven track record of creating impactful visual designs, and demonstrate strong leadership and management skills. Proficiency in still images, coloring techniques, and other digital design capabilities is essential.

Responsibilities include but are not limited to;

• Oversee the design process, from conceptualization to execution, ensuring projects are completed within established timelines and meet client expectations.
• Collaborate with the creative and marketing teams to develop design strategies and creative solutions that align with client objectives and brand guidelines.
• Utilize your strong design skills to create visually appealing and impactful designs for a wide range of digital marketing collateral, such as social media graphics, website assets, online banners, email newsletters, infographics, and other promotional materials.
• Set design standards and ensure consistent branding and visual identity across various digital platforms and campaigns.
• Stay up to date with industry trends, design techniques, and software tools, and foster a culture of innovation and continuous improvement within the design team.
• Act as a liaison between the design team and clients or internal stakeholders, effectively communicating design concepts, gathering feedback, and ensuring successful project outcomes.
• Collaborate with cross-functional teams to integrate design assets seamlessly into digital marketing campaigns, working closely with web developers, content creators, and other relevant team members.
• Conduct regular design reviews and provide constructive feedback to team members, ensuring their work meets quality standards and project objectives.
• Manage multiple projects simultaneously, prioritize tasks, and allocate resources efficiently to meet deadlines and deliver outstanding results.
• Work closely with external vendors and suppliers to oversee the production process and ensure the final output aligns with the desired quality and specifications.

Requirements

• Have a minimum of 4 years industry experience collaborating with teams and working independently
• Bachelor's degree in Graphic Design, Visual Communication, or a related field.
• Proven experience working as a Graphic Designer, with a focus on digital design, and preferably in a leadership or managerial capacity within a marketing agency or similar environment.
• Strong portfolio showcasing a wide range of digital design projects, demonstrating creativity, technical expertise, and a keen eye for aesthetics, layout, typography, and color theory.
• Proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
• Deep understanding of design principles, composition, balance, scale, and visual hierarchy, with a demonstrated ability to create designs that captivate and engage audiences.
• Excellent communication and interpersonal skills, enabling effective collaboration with team members, clients, and other stakeholders.
• Strong project management skills, with the ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• Up-to-date knowledge of current design trends, emerging technologies, and best practices in digital graphic design.
• Familiarity with digital marketing platforms, social media channels, and an understanding of how design can maximize engagement and conversion.
• Experience in UX/UI design and web development principles is a plus.

We offer a competitive salary and benefits based on ability level, including:

• Base salary DOE
• Unlimited vacation policy
• Health insurance coverage
• Food stipend
• Internet/phone stipend
• Dog friendly office
• Professional Development Program
• This is a fully in-office role based in Mexico City, Mexico. Candidates must be available to work on-site five days a week.

Note. Please submit your resume in English.

About the role:

We are seeking an experienced and highly skilled Graphic Designer freelancer to join our esteemed marketing agency. This role combines strong design expertise, ensuring the delivery of exceptional digital design work. The ideal candidate should possess a deep understanding of graphic design principles, have a proven track record of creating impactful visual designs, and demonstrate strong leadership and management skills. Proficiency in still images, coloring techniques, and other digital design capabilities is essential.

Responsibilities include but are not limited to;

• Oversee the design process, from conceptualization to execution, ensuring projects are completed within established timelines and meet client expectations.
• Collaborate with the creative and marketing teams to develop design strategies and creative solutions that align with client objectives and brand guidelines.
• Utilize your strong design skills to create visually appealing and impactful designs for a wide range of digital marketing collateral, such as social media graphics, website assets, online banners, email newsletters, infographics, and other promotional materials.
• Set design standards and ensure consistent branding and visual identity across various digital platforms and campaigns.
• Stay up to date with industry trends, design techniques, and software tools, and foster a culture of innovation and continuous improvement within the design team.
• Act as a liaison between the design team and clients or internal stakeholders, effectively communicating design concepts, gathering feedback, and ensuring successful project outcomes.
• Collaborate with cross-functional teams to integrate design assets seamlessly into digital marketing campaigns, working closely with web developers, content creators, and other relevant team members.
• Conduct regular design reviews and provide constructive feedback to team members, ensuring their work meets quality standards and project objectives.
• Manage multiple projects simultaneously, prioritize tasks, and allocate resources efficiently to meet deadlines and deliver outstanding results.
• Work closely with external vendors and suppliers to oversee the production process and ensure the final output aligns with the desired quality and specifications.

Requirements

• Have a minimum of 4 years industry experience collaborating with teams and working independently
• Bachelor's degree in Graphic Design, Visual Communication, or a related field.
• Proven experience working as a Graphic Designer, with a focus on digital design, and preferably in a leadership or managerial capacity within a marketing agency or similar environment.
• Strong portfolio showcasing a wide range of digital design projects, demonstrating creativity, technical expertise, and a keen eye for aesthetics, layout, typography, and color theory.
• Proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
• Deep understanding of design principles, composition, balance, scale, and visual hierarchy, with a demonstrated ability to create designs that captivate and engage audiences.
• Excellent communication and interpersonal skills, enabling effective collaboration with team members, clients, and other stakeholders.
• Strong project management skills, with the ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
• Up-to-date knowledge of current design trends, emerging technologies, and best practices in digital graphic design.
• Familiarity with digital marketing platforms, social media channels, and an understanding of how design can maximize engagement and conversion.
• Experience in UX/UI design and web development principles is a plus.

We offer a competitive wage based on ability level, including:

• Base hourly DOE
• Remote opportunity (must be based in Mexico) 

Note. Please submit your resume in English.

At Blip, we are looking for a Conversational AI Designer who combines creativity, strategic thinking, and deep technical knowledge of LLMs to build next-generation AI experiences. You won’t just design flows; you will shape how AI interacts, thinks, and solves problems, ensuring every interaction is intelligent, safe, and aligned with business objectives.

This role involves close collaboration with UX, Developers, Product Managers, and data scientists to define, prompt, and optimize AI-driven agents that deliver human-like value at scale.

Main Responsibilities:

• AI Product Architecture: Define and structure AI-driven products using human-centered methodologies, moving beyond rigid trees to intent-based and generative systems.
• Prompt Engineering & Persona Design: Craft and refine system prompts, defining the AI’s personality, tone, and guardrails to ensure consistent and safe brand representation.
• Strategic AI Vision: Propose and justify design decisions based on LLM performance, data insights, and business ROI, identifying where generative AI adds real value vs. traditional logic.
• Agile AI Development: Collaborate with technical teams to define MVPs, manage context windows, and prioritize features based on model capabilities and limitations.
• Data-Driven Optimization: Drive continuous improvement through the analysis of conversation logs, RAG (Retrieval-Augmented Generation) accuracy, and AI performance metrics.
• Cross-functional Leadership: Bridge the gap between complex AI technicalities and user needs, ensuring seamless integration of AI features into the user journey.

Requirements

• Background: Bachelor’s degree in Computational Linguistics, Cognitive Science, Design, or related fields.
• Expertise: Proven experience in Conversational AI (LLMs, NLP, NLU), specifically building autonomous agents or advanced chatbots.
• AI Tooling: Strong understanding of how LLMs work (tokens, temperature, RAG) and experience with AI orchestration platforms.
• Design Skills: Proficiency in Figma for prototyping and flow mapping, with an ability to document non-linear AI behaviors. (Plus)
• Languages: Advanced English proficiency (crucial for high-quality prompt engineering).
• Methodology: Mastery of Agile/Scrum, "test-and-learn" mindset typical of AI development and Design Thinking
• Soft Skills: High level of empathy to predict user friction and critical thinking to mitigate AI hallucinations.

Preferred Qualifications

• Experience with Prompt Engineering frameworks and fine-tuning workflows.
• Knowledge of Python or basic technical understanding of API integrations.
• Previous experience in high-growth SaaS or AI-native startups.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

At Nu, we're reimagining how crypto can be better.

Crypto has a complexity problem. For most people, it's still intimidating, opaque, and far from the effortless experience it could be. At Nu, we believe that's a design problem—and we're looking for someone to help us solve it.

We're hiring a Lead Product Designer to join our growing crypto team. You'll be helping shape experiences that make crypto genuinely accessible.

Once here, you will:

• Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
• Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design; 
• Inspire fellow product designers, by creating a high bar of quality design work;
• Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
• Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo. 

Requirements

• Solid expertise in Product Design (UI, UX, and Research);
• Experience in digital products;
• Excellent English: verbal and written communication skills;
• Ability to work well in a highly collaborative and cross-functional team;
• Ability to thrive in a fast-paced, dynamic startup environment;
• Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.  

Benefits 

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Join Our Marketing Talent Pool!

We’re building a diverse Marketing Talent Pool and want to hear from passionate marketers across all specialities. Even if you don’t see your exact role listed below, we still strongly encourage you to apply!

This talent pool includes roles such as:

• Growth Marketing
  
  
• Performance (paid media) Marketing (Google Ads, Meta, LinkedIn, etc.)
  
  
• Digital Marketing / Digital Strategy
  
  
• SEO / SEM Specialist
  
  
• Content Marketing (Content Strategist, Content Manager)
  
  
• Brand / Branding
  
  
• Email Marketing
  
  
• Social Media (Social Media Manager, Community Manager)
  
  
• Marketing Analyst / Data & Analytics
  
  
• Marketing Operations
  
  
• UX / UI Designer
  
  
• Graphic Designer
  
  
• Copywriter
  
  
• Video Producer / Video Maker
  
  
• Conversion Rate Optimization (CRO) Specialist
  
  
• Events Marketing / Brand Experience
  
  

👉 Don’t worry if your role isn’t listed above! We welcome applications from all areas of marketing — if you’re excited about working with us, we want to hear from you.

💼 Work Model: Hybrid — 3x per week at our office.

Looking forward to getting to know you! 🚀

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

Our Design Team

Nubank's mission is to fight complexity everyday to empower people. We believe that by building a truly global and diverse team we will be able to challenge the status quo and have a lasting impact on the world.

As a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.

At each stage, a Designer must anticipate our customers and business needs, advocate for our users and ensure that the final design surprises and delights them. Achieving this goal requires collaboration with teams of Designers, Researchers, Business Analysts, Software Engineers, Product Managers and many other, working in projects that go from user interviews and prototypes to internal tools and brand assets.

Given this, designers must be flexible and eager to learn - it's unlikely that you'll arrive an expert in all tools and project phases, but you should be humble and have a strong desire and capacity to learn. It's critical that you are able to collaborate with people with varying backgrounds, give good feedback and apply critical feedback received. The combination of these skills along with your talent and technical competence as a designer can make you a great fit for the Nubank Design team.

Once here, you will:

• Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
• Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design; 
• Inspire fellow product designers, by creating a high bar of quality design work;
• Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
• Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo. 

Requirements

• Solid expertise in Product Design (UI, UX, and Research);
• Experience in digital products;
• Excellent English: verbal and written communication skills;
• Ability to work well in a highly collaborative and cross-functional team;
• Ability to thrive in a fast-paced, dynamic startup environment;
• Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.  

Benefits 

• Chance of earning equity at Nu
• Extended maternity and paternity leaves 
• Health and life insurance 
• Dental and Vision Insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• 17 days of paid vacation with 25% vacation bonus
• Gym partnership
• Food card
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/