About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

Our Culture

At SimplePractice, our culture is the foundation of everything we do—it shapes how we work, how we serve our customers, and how we pursue our mission. Guided by five core values, we strive to embody them every day:

• We Think Big
• We Take Simplicity Seriously
• We Come As We Are
• We Act With Humility
• We Are Built On Trust

Culture is a shared responsibility at SimplePractice, driving us to be better teammates and deliver more for our customers. Collaboration and connection are also key to our success. As part of our team, you'll work alongside talented colleagues across multiple countries and have opportunities to collaborate virtually and in-person, in both the U.S. and Mexico.

The Role

As the Senior Engineering Manager, you will lead and support SimplePractice engineers in designing and developing high quality software solutions for our products. You’ll also partner closely with product managers, designers, and other stakeholders to define technical requirements, ensure smooth project execution, and encourage a high performing collaborative team environment.

Responsibilities

• Lead a squad of engineers, fostering collaboration and supporting their professional growth.
• Work closely with product and design teams to define requirements and technical direction and translate those into work
• Provide mentorship to engineers across a variety of backgrounds and experiences
• Set clear performance expectations and provide direct, timely and actionable feedback
• Promote engineering best practices within your squad and across the entire engineering team
• See around the corner to anticipate technical and resourcing challenges
• Ensuring collaboration in a remote / hybrid work environment across cross-functional teams

Desired Skills & Experience

• 5+ years of experience delivering high quality software products as a software engineer
• 5+ years of experience managing software engineers
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
• A strong technical background, including: Experience building web applications using common frameworks (Ruby on Rails is preferred but not required). Experience writing clean, readable and testable code Experience with delivering ML/AI projects (preferred) Experience architecting web applications Solid understanding of SQL and databases Proficiency with Git, CI/CD pipelines, and release management Working knowledge of front-end technologies and frameworks
• Leadership and communication skills, including: A proven track record in managing, mentoring, scaling, and inspiring diverse teams of software engineers in complex, zero-to-one environments.Strong verbal communication and technical writing skills An innate curiosity about new technologies and software engineering patterns The ability to form strong partnerships with your peers in engineering, product, and design, as well as non-technical stakeholders The ability to translate business objectives into technical solutions and plans Understanding of software development lifecycles, agile engineering principles, and other modern engineering practices.
• Experience with identity management, authentication methods, and security standards.

Benefits

We offer a competitive benefits program including:

• • Privatized Medical, Dental & Vision Coverage
  • Work From Home stipend 
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
  • Monthly Meal Reimbursement
  • Holiday Bonus, 15-day Aguinaldo
  • Hybrid Work Schedule & Catered Lunch
  • A relocation bonus for candidates joining us from a different city 
  • Employee Resource Groups (ERGs)

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech.  Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

Our Culture

At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:

• We think big
• We take simplicity seriously
• We come as we are
• We act with humility
• We are built on trust

Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.

Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.

🚀 Meet us in CDMX!

Want to meet the team before you apply? Join us on May 28th for our "Beyond the App: Building the Future of Tech with AI & Data" Meet-up in collaboration with RubyCDMX.

Talk AI, Data, and Engineering with our leads over drinks! 🍺 👉 RSVP here: https://luma.com/32jeyopv

The Role

SimplePractice is hiring for an experienced Senior Software Engineer to join our team in a hybrid role. The ideal candidate will have expert-level knowledge in Ruby on Rails and extensive frontend development experience. This role will be instrumental in implementing a wide variety of planned features and service enhancements to support our growing platform.

As one of the first hires in our brand-new Mexico City location, you will play a pivotal role in helping us build a team of software developers who are passionate about what they do.

About You

• You are a passionate, talented engineer who is willing to push the limits of existing technology to create the best possible user experience
• You work on the front-end with heavier emphasis on the backend to develop new features from start to finish, including design of architecture, coding, and testing
• You are delighted by good design and bring that taste to your front-end work
• You love building products that help 200,000+ customers in their day-to-day life

Responsibilities

• Build out the next generation practice management platform
• Work with our Engineering Leadership and Talent group to scale our new office in Mexico City
• Collaborate with our Product group to help understand customer needs, troubleshoot potential problems and define upcoming features
• Write clean, efficient and well-tested code that improves our code base in meaningful ways
• Own frontend architecture decisions including state management, UI performance, navigation
• Help diagnose problems and architect solutions

Desired Skills & Experience

• You have 2 to 5 years of engineering experience, with hands-on Ruby on Rails expertise for a part of your career
• You're proficient in English, with strong communication and collaboration skills
• You have a degree in Computer Science or a related technical field
• You possess strong experience in at least one modern JavaScript framework, specifically Ember.js or React.js, and the ecosystem around those frameworks
• You have designed and implemented large, scalable web applications and have an appreciation for clean, elegant, and simple code
• You have experience taking Rails apps from idea to production
• You understand the value and nuances of Test-Driven Development
• You're comfortable working with remote teams, using GitHub, Slack, Notion, and Zoom to collaborate

Bonus Points

• You’re excited about holding a lead role to help us scale a brand new software developer office
• You have a good understanding of web application security and best practices
• Working knowledge of managing environments using Docker, MySQL, Postgres, Redis, NGINX, and various AWS services
• Confident working with production environments to help troubleshoot problems
• Experience with Linux
• Infrastructure management via Terraform/Ansible
• Experience with compliance standards PCI/HIPAA

Benefits

We offer a competitive benefits program including:

• Privatized Medical, Dental & Vision Coverage
• Work From Home stipend 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
• Monthly Meal Reimbursement
• Holiday Bonus, 15-day Aguinaldo
• Hybrid Work Schedule & Catered Lunch
• A relocation bonus for candidates joining us from a different city 
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Role Overview

Head of Product & Business Development - Agentic Payments will own go‑to‑market and strategic partnerships for Rumble Cloud’s crypto‑native infrastructure services and payment rails. This role is responsible for building a high‑value ecosystem of exchanges, wallets, AI/agent platforms, and payment providers that positions Rumble Cloud as the default infrastructure for agentic payments.  We have offices in Toronto, Sarasota, Miami, and Washington D.C. - the preference would be in a commutable distance from the office, but this position can be remote.

Key Responsibilities

• Define and own the BD strategy for Rumble Cloud’s crypto IaaS and payment infrastructure, including target segments (exchanges, neobanks, payment processors, wallets, DeFi, AI/agent platforms).
• Leverage deep expertise in crypto infrastructure to translate today and future market needs into a robust product and go to market roadmap from crypto to agentic payments.
• Build, prioritize, and manage a qualified pipeline of strategic accounts and partners from first touch through closing and expansion.
• Source and close infrastructure and payment processing deals that drive GPU/compute utilization, transaction volume, and Rumble Wallet/payment adoption.
• Structure commercial models for agentic payments and micro transactions (usage‑based, rev‑share, interchange‑like economics, minimum commitments) aligned with Rumble’s broader strategy.
• Work closely with Product and Engineering to shape the crypto IaaS and payments roadmap (RPC, settlement, custody partners, on/off‑ramps, billing, compliance features) based on market feedback.
• Partner with Marketing to develop messaging, positioning, and campaigns for crypto‑native and AI/agent‑native developers and enterprises.
• Educate priority customers on agentic payment use cases (autonomous subscriptions, machine‑to‑machine payments, agent wallets) and map these to Rumble Cloud primitives.
• Negotiate and close complex agreements, including joint GTM, co‑marketing, technical integration, and multi‑year infrastructure commitments.
• Track pipeline, forecast, and performance rigorously in CRM, and report insights to leadership on market trends and product gaps.
• Represent Rumble Cloud at industry events across crypto, payments, and AI/agent ecosystems; build a strong network of C‑level and founder relationships.
• Ensure all partnerships and payment flows account for evolving regulatory and compliance requirements across key jurisdictions.

Ideal Candidate Profile

• 5–10+ years in business development, partnerships, or enterprise sales in crypto, payments, or cloud infrastructure, with a track record of closing high‑value B2B deals.
• Strong networks in crypto and cloud communities
• Deep understanding of blockchain primitives (L1/L2, wallets, custody, stablecoins, on/off‑ramps, DeFi) and how they intersect with fiat payment systems.
• Strong grasp of emerging agentic payment models and how AI agents will initiate, authorize, and reconcile payments.
• Comfortable operating in a highly technical environment (GPUs, cloud infra, APIs, SLAs) and translating these into clear commercial value propositions.
• Entrepreneurial mindset: self‑starter, “hunter” mentality, capable of building a new line of business from 0→1 with minimal structure.
• Excellent negotiation, relationship‑building, and stakeholder management skills, including working cross‑functionally with product, engineering, marketing, and legal/compliance.
• Preferred: prior experience at a crypto exchange, payment processor, wallet provider, or AI infrastructure company.

Annual Compensation Range: 

$225,000 - $275,000 USD base + benefits + equity 

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

About the Job

We are seeking a highly motivated and proactive Regulatory Compliance Officer and AML Manager to join our team in Mexico. In this independent contributor role, you will be the driving force behind ensuring our company's adherence to all relevant Mexico and LATAM regulations, internal policies, and ethical standards. You will identify and address compliance needs autonomously, taking initiative to conduct risk assessments, investigations, and training initiatives. Reporting to Regional Compliance, this role demands a self-directed individual who thrives in a fast-paced environment and takes ownership of their responsibilities.

Minimum qualifications

• Must have a valid AML/CFT certification issued by the CNBV (Certificación PLD/FT), and be eligible to act as Compliance Officer before Mexican regulators.
• 7-10 years of experience in AML and regulatory compliance, preferably in the FinTech space. 
• Experienced in front-facing financial services regulators in Mexico and Latin America. 
• Strong self-motivation and a proactive approach to problem-solving.
• Proven ability to work independently and take ownership of your tasks.
• Excellent time management and organizational skills to prioritize effectively in a dynamic environment.
• Ability to work with minimal supervision and seek guidance only when needed.
• Good command in written and verbal communication skills in Spanish and English. 

Preferred Qualifications

• Experience in a high-growth FinTech, payments, or  digital financial services environment.
• Familiarity with regulatory licensing processes and engagement with supervisory authorities.
• Experience implementing or working with transaction monitoring systems and compliance tools.

Responsibilities

• Responsible for leading and executing activities related to the application, regulatory approval, and ongoing compliance of licenses, including money transmitter and payment aggregator licenses.
• Implement and maintain Anti-Money Laundering (“AML”) and Countering the Financing of Terrorism (“CFT”) policies and procedures in compliance with relevant regulations. 
• Collaborate with internal departments to ensure effective communication and implementation of AML and regulatory compliance controls. 
• Collaborate internally to report suspicious activity to regulatory authorities when necessary. 
• Proactively identify and assess potential compliance risks within your area of responsibility.
• Work closely with Product  teams to ensure all products and features are designed and operated in compliance with applicable regulatory requirements, translating regulatory obligations into clear business and system requirements where necessary.
• Independently conduct investigations into suspected compliance violations and recommend appropriate corrective actions.
• Develop and deliver engaging compliance training sessions to educate and empower employees.
• Stay abreast of industry trends and regulatory changes, anticipating their impact on the company and taking proactive steps to ensure compliance.
• Maintain meticulous documentation of all compliance activities and reports.
• Support in the acquisition of regulatory licenses to enhance our product offering to our customers.
• Liaise directly with external auditors, internal auditors and regulators as needed, demonstrating confidence and professionalism.
• Continuously seek opportunities to improve and streamline compliance processes.

Department

Platform Engineering

Who You Are

You are a tooling-focused engineer who obsesses over developer productivity. You’ve built and maintained CI/CD pipelines, developer tooling, and automation that makes engineering teams faster. You understand that the best developer tools disappear into the background - they just work. You’re equally comfortable debugging a flaky GitHub Actions workflow and designing a new internal CLI. You care deeply about reducing friction and cognitive load for your fellow engineers.

This is a foundational role. You’ll be one of the first dedicated engineers on a platform organization supporting 300+ engineers. You’ll shape not just the technical foundations but the culture and practices of the team.

Your Success Profile

What You Will Work On

• Own and evolve CI/CD infrastructure (GitHub Actions, deployment pipelines) to improve build times and deployment frequency
• Build and maintain our developer portal (Backstage) - service catalog, golden path templates, and TechDocs integration
• Create golden path templates for Go, Rails, and Vue.js services that bake in best practices automatically
• Build and maintain internal developer tooling that accelerates engineering workflows
• Configure and roll out AI-assisted coding tools (Claude Code, GitHub Copilot) with organizational guardrails
• Create self-service capabilities that enable teams to ship independently - from “I need a new service” to running in staging in under 4 hours
• Drive adoption of platform capabilities through excellent documentation and developer education
• Work with our SRE team to instrument and measure developer experience metrics (build times, deploy frequency, MTTR) to identify improvement opportunities
• Implement security and compliance automation that protects without slowing teams down

How You Will Do Your Work

As a Senior Developer Experience Engineer, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it’s working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all team members focus on aligning their behaviors to our core values known as COGIS:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You’re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you’ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 5+ years of professional software engineering experience
• 3+ years of experience building developer tooling, CI/CD systems, or infrastructure automation
• Hands-on experience with CI/CD platforms (GitHub Actions strongly preferred)
• Experience with developer portals or internal platform tooling (Backstage strongly preferred; Cortex, Port, or similar also valuable)
• Experience with Kubernetes deployments and container orchestration
• Proficiency in at least two programming languages; polyglot mindset valued
• Frontend development skills - you’ll be building portal UI and developer-facing tools
• Strong systems thinking and ability to design for scale and reliability
• Excellent written communication - you document as you build

Nice to Have

• Experience with Infrastructure as Code (Terraform, CDK, or similar)
• Experience with feature management systems (LaunchDarkly, Split, etc.)
• Familiarity with workflow engines (Temporal, etc.)
• Background in developer productivity metrics and measurement
• Experience configuring or rolling out AI coding assistants (Copilot, Claude Code, Cursor)

Technologies

• CI/CD: GitHub Actions, CircleCI
• Infrastructure: Terraform, AWS, Kubernetes, Docker
• Languages: Go (primary), Python, TypeScript, Ruby - whatever fits the problem
• Platforms: Developer portals, feature flagging systems, workflow engines
• Observability: DataDog, CloudWatch

The base wage range for this position based in our New York City Office is targeted at $167,500.00 - $211,500.00 per year.

#LI-DG2 #LI-Hybrid

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview 

We are seeking an AI Automation Specialist to lead the design, deployment, and maintenance of AI agent solutions across the enterprise. In this role, you will bridge the gap between business requirements and technical execution, using platforms like BotDojo to create automated workflows and conversation flows. You will be responsible for the full lifecycle of AI agents—from initial requirements gathering and prompt engineering to system integration, performance monitoring, and user training. The ideal candidate combines a strong understanding of conversational AI with intermediate scripting skills and a commitment to maintaining high standards for data privacy and operational efficiency.

Responsibilities

· Requirements Gathering and Training - Work with business teams to gather requirements, translate them into technical specifications, and train end-users on AI agent functionality and best practices

· Build and Deploy AI Agents - Design, configure, and roll out AI agents using BotDojo and other approved AI tools, implementing workflows and conversation flows based on business requirements

· Technical Support and Documentation - Provide ongoing technical support to users, maintain documentation for all AI agents, and stay current with platform updates and new features

· Monitor and Maintain Operations - Track AI agent performance, troubleshoot issues, perform regular maintenance and updates, and ensure optimal functionality across all deployed agents

· System Integration and Scripting - Integrate AI agents with existing company systems and databases using scripting languages, and create automated workflows for data processing and agent configuration

· Quality Assurance and Compliance - Ensure AI agents meet company security standards, data privacy requirements, and quality guidelines while maintaining proper documentation and version control

· Performance Analysis and Optimization - Analyze usage metrics and performance data to identify improvement opportunities and generate reports on business impact and efficiency gains

Experience, Skills, Abilities, Education, and Certifications

· Prompt Engineering – experience in defining clear prompts for complex agents, experience in debugging and tweaking prompts

· Scripting & Programming - Intermediate level in Python, JavaScript, or similar languages for automation, data processing, and system integrations

· AI Agent Development - Basic to intermediate understanding of conversational AI, chatbot frameworks, and agent workflow design principles including but not limited to guard rails, evaluations, etc.

· API Integration - Basic to intermediate skills in working with REST APIs, webhooks, and system integrations

· Database Fundamentals - Basic knowledge of SQL and database concepts for data retrieval and agent connectivity

· BotDojo Platform - Willingness to learn or basic familiarity with the platform's interface, configuration options, and deployment processes

· Effective oral, written and interpersonal communication skills

· Bachelor’s degree in Computer Science, Engineering, Mathematics, Business Management or a related field preferred

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.