Business Analyst Jobs in Mexico.
All active Business Analyst roles based in Mexico.
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Customer Support Specialist (Hospitality)
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Company Background
The customer is a technology leader in restaurant, foodservice, and hospitality solutions. Their focus is on developing tools that enhance business efficiency and decision-making. The team works in a dynamic environment that fosters innovation, collaboration, and continuous learning.
Project Description
As a Customer Support Specialist, you will be a key part of making sure that we can keep delivering high-quality support to the customers. You will be able to explore new technology and develop processes to help other team members, grow within our company and make a huge impact from day one. Working hours aligned with Central European Time, with availability until 9 PM CET.
Technologies
- SQL
- Python
- JSON
- REST APIs
- POS systems (Toast, Aloha, Brink, Simphony)
- XML
What You'll Do
- Help customers solve problems in the platform and keep them updated on ticket progress;
- Use internal tools to troubleshoot customer reported tickets;
- Translate technical details from our development teams into non-technical language that the customers can understand;
- Analyze data discrepancies between multiple tools to confirm accuracy based on customer inquiries and reassure the customer that data displayed is accurate;
- Build and optimize dynamic SQL scripts to maintain data integrity and support enterprise reporting;
- Accept requests for Technical Resource assistance from the Customer Support Analysts on your team;
- Work side-by-side with the development teams of our Connex, CIS, API and Insights product teams to research and resolve customer reported issues;
- Sympathize with the customer’s situation and take pride in finding them a resolution on tickets submitted;
Job Requirements
- 3-5 years of remote application support experience;
- 2-4 years of customer-facing experience in any industry, but hospitality industry is preferable;
- Knowledge of Python (intermediate), SQL (advanced), JSON (intermediate), and XML (basic);
- An understanding of Rest APIs, including the ability to troubleshoot;
- Prior experience with POS systems i.e. Toast, Aloha, Brink and/or Simphony to the extent that you can determine if tickets logged are an issue with the POS configuration or our Connex POS integration software;
- Able to work in fast paced environment with multiple competing priorities;
- Ability to prioritize tasks independently based on understanding business impact for the customer;
- Bachelors Degree in Computer Science, Information Technology or similar;
- Excellent interpersonal and communication skills (written and verbal);
- Knowledge of English from Upper-Intermediate;
- Ability to work up to 9 PM CET timezone;
Nice to Have
- Experience working with a distributed/remote team across multiple time zones;
- Ability to successfully complete tasks within Coalesce or any similar data transformation solution for Snowflake;
- Completion of Snowflake Learning Path(s): Data Engineer SQL and/or Data Analyst;
- Experience with Jira, Confluence, and Zendesk;
- Familiarity with AWS and Airtable;
- Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks;
- Able to troubleshoot networking and communication protocols;
- Experience supporting restaurant, convenience store, or grocery industry verticals;
What Do We Offer
The global benefits package includes:
- Technical and non-technical training for professional and personal growth;
- Internal conferences and meetups to learn from industry experts;
- Support and mentorship from an experienced employee to help you professional grow and development;
- Internal startup incubator;
- Health insurance;
- English courses;
- Sports activities to promote a healthy lifestyle;
- Flexible work options, including remote and hybrid opportunities;
- Referral program for bringing in new talent;
- Work anniversary program and additional vacation days.
Ready to apply?
Apply to Coherent Solutions
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.
At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.
We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.
What you’ll do
As an analyst on the Payments Health Operations team you will be charged with monitoring and maintaining payments performance for Stripe’s largest users. This will include triaging, investigating, and responding to detected regressions in authentication and cost rates, providing in depth analysis of performance degradations, answering queries from our product support and technical account management team, and engagement with users and other teams at Stripe to help ensure our users are maximizing their acceptance rates, and minimizing their costs and fraud.
You will work at the core of Stripe's platform, ensuring the reliability of our payments stack and the health of the broader ecosystem. Technical Operations roles in Payments are a dynamic and key component of Stripe's success. Focused on financial partner integrations and funds flow expansion, we sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation.
Responsibilities
- Monitor authorization rates and performance for large users, responding to alerts of degradation, triaging and investigating the cause, and communicating your findings to the account team, banking partners, and card networks.
- Analyze cost checkers to ensure our cost models accuracy.
- Respond to performance inquiries from technical account managers, product support teams, and other internal stripe teams.
- Interface with Stripe’s financial partners across the world to communicate operational breakages and help drive resolutions.
- Provide fast, accurate responses to complex support inquiries from partners.
- Partner with internal and external teams to validate the accuracy of Stripe’s financial data.
- Introduce data and process efficiencies to meet the scale and speed of Stripe.
- Identify and automate inefficient operational processes to reduce manual workloads.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Have at least 1 year experience in a technical role, with experience in writing SQL queries to query relational databases.
- Have experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges.
- Have strong analytical skills to investigate, prioritize, and identify the root cause of issues.
- Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders.
- Are comfortable operating independently and thrive in a fast-paced environment to deliver results, with an ability to establish priorities and reliably execute against time-sensitive deadlines.
- Have experience identifying and triaging technical issues.
- Demonstrated track record of process improvement and proactive problem solving.
- Excellent written and verbal communication skills in both English and Spanish.
Preferred qualifications
- Payments expertise (working with financial partners, optimizing processing errors, managing payment costs).
- Experience operating in a high growth technology company.
- Python or Scala knowledge.
Ready to apply?
Apply to Stripe
Join DYOPATH as an Application Support Analyst II
Are you passionate about solving complex application issues and helping users work effectively with critical business software?
DYOPATH is looking for an Application Support Analyst II who enjoys advanced problem‑solving, thrives in a fast‑paced environment, and is committed to delivering high‑quality application support and customer service.
Why You’ll Love Working Here
Purpose with Passion – Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact.
Grow & Thrive – From training to career paths, DYOPATH invests in your ongoing development.
Award‑Winning Culture – Known for outstanding IT service, we bring the same dedication internally: toward each other.
Fun & Respectful Teamwork – Collaborative environments where teamwork and achievement are valued.
Awesome Benefits
- Savings / Monthly 13% cap
- Pantry Vouchers 9% deposited every month
- Christmas Bonus: 25 days of your daily income
- Vacations - 12 days after the first year
- Anniversary Bonus - 10 days of base salary
- Vacation Premium – 40% first year
- Major Medical Insurance covers you and your immediate family
- Life Insurance
- Quarterly Bonus
- Marriage or Bereavement Time off
- Maternity/Paternity Time off
- Ergonomic Chair
- 250 pesos monthly stipend for internet and electricity
Role Overview
- Location: Remote (Mexico)
- Schedule: 1st Shift (8a-5p CST); Monday through Friday
- Pay Rate: 25,000 MXN (monthly)
Your Mission as an Application Support Analyst II
- Provide advanced technical support for software applications used by the organization.
- Troubleshoot and resolve complex application issues, including user errors, system bugs, and data discrepancies.
- Perform root cause analysis and work with development teams or vendors to resolve software issues.
- Participate in software testing and quality assurance activities as needed.
- Develop and maintain technical documentation related to applications and support processes.
- Identify and recommend process improvements to enhance application support and user satisfaction.
- Maintain up‑to‑date knowledge of supported applications and relevant industry trends.
- Provide training and guidance to end‑users as needed.
- Log, track, and manage issues using the organization’s ITSM ticketing system.
What You Bring to the Team
Education & Certifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field required.
- ITIL Foundation certification required.
Experience & Skills
- 3–5 years of experience in technical or application support.
- Advanced experience in SharePoint management & administration.
- Strong problem‑solving skills with the ability to diagnose and resolve complex issues.
- Excellent communication skills with the ability to explain technical concepts to non‑technical users.
- Familiarity with SQL and basic database concepts.
- Experience with ITSM tools such as ServiceNow or BMC Helix.
- Knowledge of software testing and quality assurance practices.
- Ability to work independently while effectively managing priorities in a fast‑paced environment.
Why This Role Rocks
As an Application Support Analyst II, you’ll play a key role in supporting business‑critical applications and ensuring users can work efficiently and confidently. You’ll have opportunities to grow your technical skills while contributing to a team that values quality service and continuous improvement.
Ready to Take the Next Step?
If you enjoy solving application challenges and want to make a real impact in a team‑first culture, DYOPATH wants you! Apply now to become our next Application Support Analyst II.
This role is open to applicants in Mexico only.
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Ready to apply?
Apply to DYOPATH
Bussines Analyst - HÍBRIDO CDMX
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Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Business Analyst — Apps Móviles
Objetivo del puesto
Brindar soporte operativo y funcional a la gestión de la app móvil, asegurando el seguimiento de requerimientos, coordinación entre negocio y desarrollo, validación de entregables y apoyo en pruebas funcionales dentro de los distintos sprints.
Responsabilidades
- Dar seguimiento a requerimientos funcionales y solicitudes de negocio.
- Administrar y mantener actualizado el backlog de iniciativas y pendientes.
- Coordinar actividades y seguimiento entre áreas de negocio, desarrollo y QA.
- Participar en ceremonias Agile/Scrum (daily, planning, refinement y retrospectives).
- Apoyar en la definición y documentación de historias de usuario y criterios de aceptación.
- Ejecutar y documentar pruebas funcionales/UAT previo a liberaciones.
- Dar seguimiento a incidencias detectadas durante QA o producción.
- Validar entregables funcionales y asegurar cumplimiento de requerimientos.
- Mantener orden y trazabilidad sobre solicitudes, cambios y prioridades.
- Apoyar en monitoreo y seguimiento de liberaciones de la app.
Perfil requerido:
- Licenciatura en Sistemas, Administración, Ingeniería, Negocios o afín.
- 1 a 3 años de experiencia en proyectos digitales, apps móviles o entornos Agile.
- Conocimiento básico/intermedio de Scrum y metodologías Agile.
- Experiencia utilizando Jira, Azure DevOps, Trello o herramientas similares.
- Capacidad de organización, seguimiento y manejo de múltiples prioridades.
- Excelente comunicación y coordinación con equipos técnicos y de negocio.
- Experiencia básica en pruebas funcionales/UAT es deseable.
Habilidades:
- Organización y atención al detalle.
- Seguimiento puntual y sentido de urgencia.
- Comunicación efectiva.
- Capacidad analítica y resolución de problemas.
- Trabajo colaborativo.
Plus deseables:
- Experiencia en productos financieros, loyalty o apps móviles.
- Conocimiento básico de publicación de apps en App Store y Google Play.
- Familiaridad con métricas digitales y seguimiento de adopción.
Esquema y senority:
- Nivel Jr / Semi Sr.
- Modalidad híbrida/remota. (Las oficinas de ALSEA se encuentran en el Sur de la CDMX / Portal San Angel, se debe presentar 3 días a la semana en las oficinas)
Idiomas
- Inglés C1 (atenderá conferencias con personas de otros países)
Temporalidad
- 6 meses
- Con posibilidades de extender participación o recibir oferta del cliente para ser interno
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Candidate Privacy Policy
Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:
- What information we collect during our application and recruitment process and why we collect it;
- How we handle that information; and
- How to access and update that information.
Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.
Ready to apply?
Apply to Orion Innovation
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio’s next Billing Operations Analyst.
About the job
This position is needed to be part of the Billing Operations team.
Twilio is looking for a talented and results driven person who is passionate about work, savvy about billing and pricing from the business view and who lives the Twilio Magic.
They also have:
Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining a collaborative, and open-minded approach. You should be someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.
Responsibilities
In this role, you’ll:
- Maintaining Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries.
- Participating in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting.
- Assisting and participating in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system.
- Participating in external and internal audits, as requested.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 1-3 years experience in an Operations role.
- Strong experience in the area of Billings / Revenue / Order to Cash.
- Demonstrated problem-solving, strong interpersonal and communication skills.
- Solid experience working with large volume transactions with strong attention to detail.
- Experience working with Oracle, Zuora and Salesforce is advantageous
- Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS.
- Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience.
- Excellent written and verbal communication skills in English.
- Periodic weekend work will also be required for this role.
Desired:
- While not essential, proficiency in the Portuguese language is advantageous.
Location
This role will be remote based in Mexico City, Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
SS&A Analyst LATAM
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Part of Commercial Strategy organization, the LATAM Market Analyst focuses on providing analytics and strategic support their region (Latin America) & brands leads providing proactive business insights. The Market Analyst will be responsible to assist in crafting compelling sell-in stories, ensure SharkNinja is set to meet account benchmarks, and serve as the expert on SharkNinja’s performance, market trends, and competitors’ performance for assigned regions. This is an excellent position for a highly motivated, independent and confident analyst who likes to work in a fast-paced and data driven atmosphere.
Responsibilities:
- Identify actionable reporting that assists in driving winning at each subcategory
- Generate and present actionable insights on pricing, promotional impacts, rankings, competitive landscape, and market needs to develop comprehensive strategies
- Participate in delivery of daily, weekly, monthly deliverables reporting on the health of the business
- Identify category gaps/opportunities, craft sales stories with strategic recommendations that differentiate SharkNinja from competitors, helping to increase distribution, space, and displays
Core Skills:
- Build partnerships, both internal and external facing, with customer service mindset
- Ability to create objective analytics
- Ability to create data visualizations to highlight insights to a variety of cross-functional partners
- Innate curiosity and desire to find creative solutions
- Act as the voice of the market and category
Education and Experience:
- Relevant work (internship or similar) experience within consumer package goods data analysis
- Bachelor’s Degree or equivalent experience
- Local to Mexico City
- Fluent in English & Spanish (ideally knowledgeable of Portuguese)
- Demonstrated ability to present and collaborate on critical challenges to internal and external partners
- Demonstrated ability to multi-task and detail oriented, ensuring deadlines are met
- Ability to handle multiple projects in a fast-paced work environment
- Effective communication and interpersonal skills
- Advanced Microsoft Excel / Office skills
- Willingness to travel, 10% of time
The Category Analyst is a hybrid (3days in office)
Español:
Como parte de la organización de Estrategia comercial, el/la Analista de Mercado LATAM se enfoca en brindar soporte analítico y estratégico a los líderes de región y de las marcas, proporcionando proactivamente perspectivas al negocio. El/la Analista de Mercado será responsable de apoyar en la creación de narrativas que apoyen al equipo de ventas, asegurar que la marca esté cumpliendo con los objetivos de las cuentas y actuar como experto/a en el desempeño del negocio de SharkNinja, al igual que las tendencias del mercado y el desempeño de la competencia para las regiones asignadas.
Esta es una excelente posición para un(a) analista altamente motivado/a, independiente y seguro/a de sí mismo/a, que disfrute trabajar en un entorno dinámico, ágil y orientado a crecimiento.
Responsabilidades:
- Identificar reportes accionables que ayuden a impulsar el éxito en cada subcategoría
- Generar y presentar perspectivas accionables sobre precios, impacto promocional, ranking en el mercado, panorama competitivo y necesidades del mercado para desarrollar estrategias integrales
- Participar en la entrega de reportes diarios, semanales y mensuales sobre la salud del negocio
- Identificar brechas y oportunidades de la categoría; desarrollar recomendaciones y estrategias comerciales que diferencien a SharkNinja de la competencia, ayudando a incrementar distribución, espacio y exhibiciones.
Habilidades clave:
- Construir relaciones interpersonales, tanto internas como externas, con una mentalidad orientada al servicio al cliente
- Capacidad para desarrollar análisis de datos
- Capacidad para crear visualizaciones de datos que destaquen perspectivas para diversos equipos dentro de la organización
- Curiosidad innata y deseo de encontrar soluciones creativas
- Actuar como la voz del mercado y de la categoría
**
Educación y experiencia:
- Experiencia laboral relevante (prácticas profesionales o similar) en análisis de datos de productos de consumo
- Licenciatura o experiencia equivalente
- Residencia en Ciudad de México
- Fluidez en inglés y español (idealmente con conocimientos de portugués)
- Capacidad demostrada para presentar y colaborar con otros equipos en proyectos críticos
- Capacidad demostrada para realizar múltiples tareas y con enfoque al detalle, asegurando el cumplimiento dentro de los tiempos establecidos
- Habilidad para manejar múltiples proyectos en un entorno de trabajo dinámico
- Habilidades efectivas de comunicación interpersonales
- Conocimientos avanzados de Microsoft Excel / Office
- Disponibilidad para viajar, aproximadamente 10% del tiempo
El puesto de Analista de Categoría es híbrido (3 días en oficina).
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
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For candidates based in all regions, please refer to this Candidate Privacy Notice.
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For candidates based in China, please refer to this Candidate Privacy Notice.
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For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Join our dynamic team as a CX Data Analyst and play a pivotal role in transforming customer experience through data-driven insights. In this role, you will harness the power of data analytics to uncover trends, predict customer behavior, and shape strategies that enhance customer satisfaction and loyalty. Your work will directly impact our mission to deliver exceptional service, making every customer interaction meaningful.
Job Responsibilities:
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Serve as the primary contact for the Support organization for any data-related inquiries, providing timely, actionable insights to drive decision-making and improve customer service outcomes
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Utilize a suite of tools including Salesforce, Zendesk, Snowflake, Superset, and Level AI to analyze customer interactions and behaviors, translating complex data sets into understandable and actionable strategies
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Work cross-functionally with the data analytics team, ensuring a cohesive approach to data collection, analysis, and reporting that meets the diverse needs of stakeholders throughout the organization
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Develop and maintain comprehensive dashboards and reports integrating data across platforms, providing a 360-degree view of customer experiences and support interactions
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Spearhead projects to forecast customer behaviors and trends, leveraging predictive analytics to inform proactive support strategies and enhance customer satisfaction
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Other duties as required
About You:
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Passionate about using data to drive improvements in customer experience
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Skilled in analyzing complex datasets with tools like Salesforce, Zendesk, Snowflake, Superset, and Level AI
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Excellent at communicating complex data insights in a clear, actionable manner
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A collaborative team player who excels at working across departments
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Constantly seeking new ways to leverage data for better decision-making
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Detail-oriented, with a knack for managing multiple projects efficiently
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Adaptable, thriving in fast-paced environments and quickly responding to changing needs
Qualifications:
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2-3 years of experience in data analysis, market research, or a related field
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Bachelor's Degree in Data Analytics or related field preferred or equivalent education and experience
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Proficiency in utilizing BI tools like Snowflake and Preset for data analysis
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Proficient in SQL, Salesforce, Excel and G-Suite (Slides, Sheets, Docs)
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Experience translating data into actionable insights
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Strong analytical problem-solving skills
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Excellent communication skills, both written and verbal, ability to build out effective presentations and share insights
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Embrace a proactive and adaptable approach, willing to take risks, explore innovative methods, and learn from failures
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Display curiosity, demonstrating a strong desire to learn and contribute value to all aspects of the OpenTable business
Benefits and Perks
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Work from (almost) anywhere for up to 20 days per year
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Focus on mental health and well-being:
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Company-paid therapy sessions through SpringHealth
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Company-paid subscription to Headspace
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Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
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Paid parental leave
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Generous paid vacation + time off for your birthday
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Paid volunteer time
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Focus on your career growth:
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Development Dollars
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Leadership development
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Access to thousands of on-demand e-learnings
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Travel Discounts
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Employee Resource Groups
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Christmas Bonus - 30 days
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20 days of paid time off a year
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25% vacation premium
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Private health, dental, and life insurance
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Monthly social events and happy hours
***The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office three days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-Hybrid
Ready to apply?
Apply to OpenTable
Customer Experience Manager (Hybrid - Mexico City)
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With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Role Overview
We’re looking for a Customer Experience (CX) Manager to lead a multidisciplinary CX team focused on improving customer journeys, operational performance, and automation across our global Support organization. This position directly manages QA and Support Analytics teams.
Key Responsibilities
Lead and Develop a High-Performing CX Team
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Provide clear direction, coaching, and career development for the WFM, data, CX supervision, and automation functions.
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Set goals, run effective 1:1s, and build a culture of accountability, feedback, and continuous improvement.
Own CX Strategy and Roadmap for Support
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Translate customer feedback, QA outcomes, and operational KPIs (e.g., CSAT, NPS, FCR, containment/automation, quality scores) into a clear CX roadmap.
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Prioritize initiatives that improve both customer experience and efficiency across channels and regions.
Drive Insights, Analytics, and Workforce Planning
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Oversee the CX Data Analyst and Workforce Planning Analyst Sr. in building forecasts, dashboards, and analyses that inform staffing, channel strategy, and experience improvements.
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Use Snowflake, SQL, and Tableau-powered reporting to understand demand, contact drivers, automation performance, and agent experience, and to recommend concrete actions.
Lead Automation and AI Optimization
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Partner with the Automation Analyst to evaluate and improve automation performance (e.g., bots, deflection, self-service, AI tools).
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Define success metrics and measurement plans for new automation, ensuring they reduce effort without degrading CX.
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Establish feedback loops with QA, frontline teams, and stakeholders so automation changes are tested, monitored, and iterated.
Partner with Operations and QA to Lift Frontline Experience
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Work closely with the CX Sr. Supervisor and QA/Training/Upskilling teams to ensure processes, coaching, and quality programs align to CX goals.
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Connect QA insights and Level AI (or similar tools) outputs to coaching, training, and process improvements.
Manage Stakeholders and Cross-Functional Alignment
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Act as the primary CX point of contact for Support leadership and partners such as WFM, Support Intelligence, RevOps/Salesforce admins, Product, GTM, and Content/Knowledge teams.
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Build trust and alignment through clear storytelling, data-driven recommendations, and follow-through on action items.
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Represent the voice of the customer and the voice of the agent in cross-functional forums and projects.
Required Skills & Experience
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Experience: 5+ years in Customer Experience, Customer Support, Operations, or a closely related field.
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Leadership: 2+ years of direct people management experience, leading analysts and/or operational leaders.
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Strategy: Demonstrated experience leading CX or support initiatives that improved KPIs such as CSAT, NPS, FCR, automation/containment, or QA scores.
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Technical Skills: Proficiency in SQL; hands-on experience with Snowflake; experience building or consuming dashboards in Tableau.
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Metrics: Solid understanding of support and CX metrics (CSAT, NPS, FCR, containment/deflection, QA/quality scores, AHT, adherence, staffing KPIs, etc.).
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Communication: Excellent written and verbal communication skills; able to translate complex analysis into clear narratives.
Nice to Have:
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Experience with Salesforce Service Cloud.
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Experience with AI-driven QA or automation tools (e.g., Level AI).
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Background in designing CX/QA frameworks or VOC programs.
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Experience in SaaS, marketplace, or hospitality environments.
Location & Working Model
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This role is based in our Mexico City office.
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Hybrid model: 3 days per week in‑office (specific days aligned with team/department guidelines).
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You will collaborate regularly with global partners across time zones (US, UK, and other regions), so some flexibility in working hours may be required for key meetings.
Benefits and Perks
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Work from (almost) anywhere for up to 20 days per year
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Focus on mental health and well-being:
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Company-paid therapy sessions through SpringHealth
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Company-paid subscription to Headspace
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Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
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Paid parental leave
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Generous paid vacation + time off for your birthday
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Paid volunteer time
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Focus on your career growth:
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Development Dollars
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Leadership development
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Access to thousands of on-demand e-learnings
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Travel Discounts
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Employee Resource Groups
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Christmas Bonus - 30 days
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20 days of paid time off a year
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25% vacation premium
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Private health, dental, and life insurance
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Monthly social events and happy hours
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
Ready to apply?
Apply to OpenTable
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations, revenue recognition analysis, and implementation of scalable systems and processes.
Responsibilities will include:
- Review contracts/IOs/SOWs to ensure appropriate approval and IFRS15 requirements
- Collaborate cross functionally with business partners for appropriate revenue scheduling
- Collaborate with delivery teams to resolve proof of delivery discrepancies in a timely manner
- Reconcile COGS accrual and bills on a monthly basis in order accurately reflect net revenue
- Develop and maintain metrics for senior leadership
- Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
- Assist with ad hoc projects as needed
Qualifications/Background Sought:
- Ability to communicate in English (both written and spoken)
- Bachelor degree completed in accounting, finance, or related field
- 3+ years accounting experience, minimum 3 years revenue/billing experience
- Excel in analytical and problem solving skills
- You are able to prioritize competing demands.
- Ability to work with various computer systems and large data sets
- Ease of learning and adaptation: we have the ability to change fast
- Experience in AdTech or technology startups preferred
#LI-Remote
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
What we are looking for:
We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.
Key Responsibilities:
- Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
- Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
- System Configuration & Integration Support: Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
- Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
- Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
- Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.
Required Skills & Qualifications:
- Technical Proficiency
- Experience with ticketing systems (e.g., Jira or similar)
- Strong SQL skills for querying and analyzing data
- Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
- Ability to analyze application logs and debug issues
- Strong ability to understand complex SaaS products, configurations, and integrations.
- Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
- Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
- Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
- Experience in B2B environments is a plus
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations and implement scalable systems and process efficiently. The ideal candidate should be a go-getter that can hit the ground running and be able to prioritize individual and team objectives, while developing accounting and billing infrastructures.
Responsibilities will include:
- Review contracts/IOs/SOWs to ensure appropriate approval and billing rates/rules
- Manage billing engine and verify platform accuracy to ensure timely and accurate invoicing
- Collaborate with delivery teams to resolve invoice discrepancies in a timely manner
- Reconcile COGS accrual and bills on a monthly basis
- Assist legal and sales team to assess customer credit and risk analysis
- Develop and maintain billing metrics for senior leadership
- Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
- Assist with ad hoc projects as needed
Qualifications/Background Sought:
- Ability to communicate in English (both written and spoken)
- Bachelor degree completed in accounting, finance, or related field
- 3+ years accounting experience, minimum 1 year AR/billing experience
- Excel in analytical and problem solving skills
- You are able to prioritize competing demands
- Ability to work with various computer systems and large data sets
- Ease of learning and adaptation: we have the ability to change fast
- Experience in AdTech or technology startups preferred
#LI-Remote
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Monks is seeking a Visual Quality Analyst (QA) to join our global quality team supporting one of the biggest clients in the world. You’ll play a key role in ensuring visual excellence across large-scale digital campaigns and assets produced by cross-functional creative and production teams.
This role requires an expert eye for design, deep knowledge of testing tools, and the ability to manage complex QA processes for high-volume, high-visibility creative output.
Role
As a Visual QA, you’ll be responsible for defining and executing testing strategies to ensure the highest level of quality across digital assets — including banners, images, and video content. You’ll collaborate closely with design, production, and engineering teams to identify visual inconsistencies, usability issues, and brand deviations before final delivery.
You’ll take ownership of your projects end-to-end: from planning and testing to bug management and post-delivery verification.
Responsibilities
- Review and test a wide range of digital assets (banners, images, videos, and more) with exceptional precision and attention to detail.
- Execute QA strategies and test plans for multiple concurrent projects, ensuring timely delivery and top-tier quality.Identify, document, and prioritize bugs using standardized tracking tools; triage issues based on severity and impact.
- Collaborate with designers, producers, and developers to resolve visual and technical issues efficiently.
- Review specifications, brand guidelines, and design documents to anticipate potential quality risks.
- Maintain fluent use of content Digital Asset Management (DAM) systems for organizing, retrieving, and tracking digital content.
- Troubleshoot issues within the DAM system and suggest process improvements.
- Create and maintain comprehensive QA documentation, test plans, and visual validation checklists.
- Support overall operational efficiency by suggesting process improvements in testing and bug management workflows.
- Work hands-on with Photoshop, Adobe Premiere, Sketch, and other creative tools to validate and analyze visual deliverables accurately.
Requirements
- 3+ years of experience in Quality Assurance or Testing, preferably within creative production, digital advertising, or post-production environments.
- Strong understanding of graphic design principles and familiarity with tools such as Adobe Creative Cloud, Media Info, Frame.io, Photoshop, Adobe Premiere, and Sketch.
- Hands-on experience with QA methodologies, testing processes, and bug tracking systems (e.g., Jira, Trello, or similar).
- Advanced attention to visual detail, with the ability to identify subtle inconsistencies across formats and platforms.
- Proven ability to create, execute, and manage QA test plans for large-scale or complex campaigns.Strong collaboration skills; able to work cross-functionally with design, production, and technology teams.
- Excellent written and verbal communication skills in English
- Proficiency in documentation creation, workflow mapping, and delivering training to larger groups.
- Highly organized, proactive, and self-sufficient — capable of owning multiple QA tracks simultaneously.
- Based in Mexico City, with availability to work from the office three days per week.
#LI-VM1
#LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Our mission is to open the door to the life-changing impact of education. We build market-leading, online college credit and test-preparation solutions that help working adults earn their degrees, advance their careers, and achieve economic mobility. Recognized by Fast Company and GSV 150 as one of the world’s most innovative education companies, we are also at the forefront of AI-first learning, combining artificial intelligence with the latest learning science to improve access and outcomes at scale.
Our product is our impact. Through our Keys to College and Keys to the Classroom initiatives, we have saved students over $700 million in tuition and enabled hundreds of thousands of learners to pursue and succeed in careers across nursing, teaching, counseling, business, and other high-demand fields. We are deeply focused on measurable outcomes and building products that create meaningful, lasting change in people’s lives.
Data Analyst SME — AI Workflow Training
Analysts everywhere are figuring out AI in real time — sometimes well, often messy. Study.com is building the training that gets working analysts up that curve, and we're looking for a practitioner-teacher to help shape it.
This is a remote contract role up to 20 hours per week. You'll work alongside our content team to design, structure, and produce training that helps real analysts (why: the word “real”) integrate AI into their day-to-day workflows. We want someone with a strong point of view and a track record of teaching others — not just a producer executing a spec.
What you'll do
- Partner with our content team to shape the curriculum —share expert judgment on what working analysts actually need to learn, and advise on the tools and features required to teach AI-assisted analysis effectively.
- Design step-by-step walkthroughs and record video demos that show AI tools applied to real analyst workflows
- Distinguish features (things AI lets you do that you couldn't before) from efficiencies (things AI lets you do faster) — and help us teach the difference
- Pressure-test course content for skills alignment: does this cover what a learner actually needs to complete the task? What's missing, mis-sequenced, or tangential?
- Record, edit, and deliver publish-ready instructional videos per our format and quality specs
Must-haves
- 5+ years of hands-on Data Analyst experience in industry (not purely academic), currently working in the field or with hands-on experience within the last 2 years
- Demonstrated experience teaching, mentoring, or training other analysts (bonus if this is on AI tooling or integration)
- Show us your work: a portfolio of instructional video — walkthroughs, recorded trainings, talks, internal demos, a YouTube channel, anything that proves you've made teaching content before
- Production self-sufficient: you own (or have access to) your preferred screen recording and editing tools — Camtasia, Loom, OBS, ScreenFlow, your call — and can deliver edited, publish-ready files without us providing software or hardware
- Teaching presence on mic or on camera: you pace narration so a learner can follow, don't bury the lesson in filler, and sound like an instructor who's done this before
- You can point to specific analyses where AI tools changed how you worked — and articulate where they helped vs. where they didn't
- Proficiency in SQL (intermediate to advanced), Python or R, and at least one BI tool (Tableau, Power BI, Looker, or equivalent)
- Strong written communication: clear, accurate, well-organized
Bonus
- Experience designing or delivering structured training programs (curriculum design, learning objectives, assessment)
- Exposure to 2+ industry verticals (finance, healthcare, marketing, ops, SaaS, etc.)
- Working knowledge of statistical concepts: distributions, hypothesis testing, regression, A/B testing
- Advanced Excel or Google Sheets
- Bachelor's preferred — quantitative or technical field (Statistics, CS, Economics, Math, or related) — or equivalent professional experience.
How to Apply
Along with your résumé, please send a 2–3 minute Loom (or similar) walking us through one analyst workflow where you used AI tools. Show us how you think, not just what you've shipped.
- Inc. Best Place to Work
- Fortune Great Places to Work – Best Workplaces in the Bay Area
- Golden Bridge Awards – Gold Winner, Corporate Social Responsibility
- San Francisco Business Times & Silicon Valley Business Journal – Best Places to Work
Ready to apply?
Apply to Study.com
Analyst I, Analytics and Forecasting
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About the Team:
You will be a part of the Network Operations Excellence (NOE) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the best support for Dashers, Consumers and Merchants to maximize Customer retention while minimizing cost. We achieve this by creating feedback mechanisms and insights to influence process design and resource allocation to improve the experience. Our ultimate objective is to enhance the experience of all customers engaging with DoorDash, and improve key performance indicators (KPIs). To achieve this objective, the team will operate and execute support experiences.
About the Role:
We are looking for a motivated Junior Analyst to join our Forecasting and Network Operations Excellence team. In this role, you’ll support the team by collecting, analyzing, and reporting data that helps scale our global operations and improve our service delivery. This is an ideal opportunity for someone early in their analytics career who is eager to learn, grow, and make an impact in a fast-paced environment.
You’ll work closely with Senior Analysts and cross-functional teams such as Workforce Management, Business Intelligence, Data Science, Operations, Finance and Customer Experience. to assist in reporting, process improvement, and the development of data-driven insights. Strong attention to detail, eagerness to learn new tools, and comfort with working in a data-rich environment are key to success
You’re excited about this opportunity because you will:
- Support the team in gathering, cleaning, and analyzing data to inform business decisions
- Work on creating and maintaining dashboards and recurring reports using tools like Excel and BI platforms (e.g., Tableau, Looker, Sigma)
- Work with stakeholders to understand business questions and help provide data-driven answers
- Participate in the demand planning process by supporting data collection and model updates
- Help identify small-scale opportunities for automation and workflow improvements
- Monitor and triage incoming requests in our team channel, assisting with ad-hoc problem-solving to help unlock operational efficiencies
- Collaborate with peers and more senior team members to learn best practices in forecasting and analytics
We’re excited about you because you:
- Have a foundational understanding of SQL and Excel; you're comfortable learning new tools and techniques
- Are curious and eager to develop your technical and analytical skills
- Enjoy solving problems and working with data to uncover insights
- Are detail-oriented, organized, and capable of managing multiple tasks
- Communicate clearly and effectively, and enjoy collaborating with team members
- Are excited to grow your career in a data-focused role within a fast-paced tech environment
- Bachelors degree in quantitative field + 2 years of relevant experience
- Fluency in English is a must to connect with our partners
*Please Note: We operate in a hybrid model, and our office is located in Mexico City
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
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Apply to DoorDash Mexico
Senior Analyst, Sales Analytics
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About the Team
The Sales Analytics team at DoorDash is responsible for getting the right information and insights out to drive our business goals. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.
About the Role
You will be focused on partnering with our sales & strategy teams, who help solve pain points for small business (SMB) merchants on the Doordash platform through various methods such as new product adoption. You will lead analyses to guide our sales team with data-driven insights to unlock growth opportunities within their accounts. This cross-functional role will partner with sales, operations, product, and strategy teams.
You will report into a Senior Manager on our Sales Analytics team, which is part of our Sales Operations organization.
You’re excited about this opportunity because you will…
- Strategize – Devise and execute initiatives against the overall sales org strategy for “winning the merchant” while managing stakeholders across multiple lines of business
- Experiment – Use data-driven decision-making and sound business judgment to run sales tests and lead market intelligence efforts
- Optimize – Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers
- Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives to improve sales performance
- Influence – Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets
We’re excited about you because…
- You have 2+ years of experience in Analytics, Consulting, or Strategy
- You have a bachelors degree or higher
- You are highly technical with advanced SQL, basic Python/R, and data modeling experience.
- You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; Salesforce experience strongly preferred
- You have a proven track record of leading cross-functional initiatives, hitting goals by tracking OKRs, and succeeding in a complex and fast moving environment
- You’ll want to dive into and participate in company wide training programs (WeDash, etc.)
- You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Senior Associate, Calibration Insights
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About the Team
The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.
About the Role
As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.
You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.
This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.
You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.
You're excited about this opportunity because you will…
- Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
- Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
- Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
- Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
- Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.
We're excited about you because…
- You have a Bachelor’s degree or equivalent experience.
- You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
- You can communicate with customers, cross-functional partners, and senior leaders effectively.
- You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department.
- Produce recommendations and use data analysis and hypothesis testing to validate your findings.
- You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
- You're proficient in Microsoft and/or Google Suite.
- You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Sr Quality Insights Analyst
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About the Team
The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.
About the Role
As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.
You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.
This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.
You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.
You're excited about this opportunity because you will…
- Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
- Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
- Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
- Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
- Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.
We're excited about you because…
- You have a Bachelor’s degree or equivalent experience.
- You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
- You can communicate with customers, cross-functional partners, and senior leaders effectively.
- You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department.
- Produce recommendations and use data analysis and hypothesis testing to validate your findings.
- You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
- You're proficient in Microsoft and/or Google Suite.
- You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
AI Quality Analyst
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About the Team
The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.
About the Role
As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.
You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.
This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.
You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.
You're excited about this opportunity because you will…
- Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
- Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
- Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
- Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
- Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.
We're excited about you because…
- You have a Bachelor’s degree or equivalent experience.
- You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
- You can communicate with customers, cross-functional partners, and senior leaders effectively.
- You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department.
- Produce recommendations and use data analysis and hypothesis testing to validate your findings.
- You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
- You're proficient in Microsoft and/or Google Suite.
- You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Associate Manager, Sales Compliance
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About the Team
The Sales Compliance team is responsible for designing and ensuring effective Sales Compliance and Controls across DoorDash’s sales organization. The Sales Compliance team is part of the larger Sales Strategy & Operations team, which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines.
About the Role
We are seeking an Associate Manager, Sales Compliance to draw actionable insights from large financial data sets, drive order-to-cash process improvements, and lead cross-functional compliance projects. You will understand the internal processes that drive data inputs and quality, enabling you to root cause compliance, reporting, contract, and system issues. You will drive initiatives with a high level of quality with minimal guidance. You will diagnose and define net new projects or business needs for the team. You will perform walkthroughs and identify gaps within processes as well as problem solve. You will help improve processes via automation and efficiencies. You will also work directly with our sales team to understand and remediate compliance issues.
You will report to the Senior Manager, Sales Controls on our Sales Compliance team in our Merchant Sales Operations organization. We expect this role to be hybrid, with some time in-office and some remote.
You’re excited about this opportunity because you will…
- Work cross-functionally with analytics, sales, product, accounting, audit, finance and legal teams
- Develop and scale process improvements
- Create actionable insights for larger sets of data
- Get to the lowest level of details to deeply understand DoorDash’s products and systems
- Help eliminate DoorDash’s third-party risk from a legal and financial perspective
- Directly impact DoorDash’s ability to recognize revenue and audit internal controls
- Be tasked with reconciling numerous lines of revenue data to contracts in various Doordash systems
- Use various methods, including excel queries and researching various databases
- Be comfortable analyzing the results of the reconciliation, identifying trends and researching reasons for outliers
- Present results in a timely manner to key stakeholders and make recommendations for improvements
We’re excited about you because…
- You have 3+ years relevant experience as a senior auditor, senior financial analyst, data analyst, or similar field
- You have a college degree in Accounting, Finance, or a related field
- You’re fluent in English
- You have experience in process improvement and optimization
- You are highly proficient in Microsoft Excel (pivot tables, vlookups)
- You can move quickly and desire to own projects from day one
- You pay attention to detail
- You have the ability to document processes clearly and concisely.
- You have time management and organizational skills
- You are a strong communicator with the ability to interact and build trust across all levels of the business
- You can work on significant and unique issues requiring analysis of situations or data
- You have the ability to exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Quality & Calibration Analyst (AI Focused)
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About the Team
The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.
About the Role
As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.
You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.
This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.
You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.
You're excited about this opportunity because you will…
- Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
- Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
- Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
- Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
- Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.
We're excited about you because…
- You have a Bachelor’s degree or equivalent experience.
- You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
- You can communicate with customers, cross-functional partners, and senior leaders effectively.
- You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department.
- Produce recommendations and use data analysis and hypothesis testing to validate your findings.
- You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
- You're proficient in Microsoft and/or Google Suite.
- You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
We use Covey as part of our hiring and/or promotional process for jobs in certain locations.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144
To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Mexico
Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months)
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About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Marketing Measurement & Analytics
- Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the marketing organization
Marketing Operations & Enablement
- Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months)
Share this job
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Marketing Measurement & Analytics
- Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the marketing organization
Marketing Operations & Enablement
- Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months)
Share this job
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Marketing Measurement & Analytics
- Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the marketing organization
Marketing Operations & Enablement
- Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months)
Share this job
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Marketing Measurement & Analytics
- Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the marketing organization
Marketing Operations & Enablement
- Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
Senior Data & Operations Manager (Maternity Leave Coverage for 9 months)
Share this job
About Teads
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.
For more information, visit www.teads.com.
About the opportunity
At Teads, we believe operations should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.
We’re looking for a Senior Operations & Data Analytics Manager (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.
What will you do?
You will own the evolution of Teads’ global measurement framework while maintaining and enhancing the operational backbone that enables it.
You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.
This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.
Measurement & Analytics
- Support the evolution of Teads’ global measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
- SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker.
- Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract) and guide discovery phase along with Data and Security
- Standardize KPI definitions and drive alignment on a shared measurement language across the organization
- Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs
Reporting & Data Infrastructure
- Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for teams and GTM process
- Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
- Partner with Marketing, Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
- Champion a culture of data-driven decision making across the team
Operations & Enablement
- Ensure the operations ecosystem runs efficiently, enabling prioritization and continuity of campaigns and projects
- Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on team activities
- Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility
What will you bring to the team?
- 5+ years of experience in data analysis, operations or a related field
- Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments.
- Experience with tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
- Deep understanding of attribution, data integrity, governance, and ROI measurement
- Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
- Strong cross-functional collaborator, able to align global teams around shared metrics
- Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
- Previous experience as data analyst, data-driven, set up KPIs
- Experience in ad tech, media, or digital marketing is a strong plus
- Fluent English mandatory
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
We care about you
- Hybrid working model (3 days per week in the office).
- Expand your toolbox with our mentorship program and internal learning tools.
- Pet friendly office.
- Happy hours & Free lunch twice a week that is cooked by a renowned chef.
- …and of course a fully stocked kitchen!
Please submit your CV in English.
Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Ready to apply?
Apply to Teads
About EarnIn
As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.
We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.
POSITION SUMMARY
We are seeking a Senior HRIS Analyst to own and evolve our Workday platform, with a primary focus on Core HCM and Security. This role is responsible for designing, configuring, and optimizing scalable people systems that enable business growth and operational efficiency.
You will act as a strategic partner to People, Finance, and IT teams—translating business needs into system solutions while ensuring data integrity, security, and streamlined processes across the employee lifecycle.
We are in the midst of an exciting Intelligent Work Systems transformation, evolving from manual operations to designing AI-enabled, cross-system workflows that scale across the enterprise. We’re looking for someone with a strong Workday foundation and an inventor mindset to help build what’s next.
This is a remote position offering the opportunity to create meaningful impact in a dynamic, fast-paced fintech environment. EarnIn offers excellent employee benefits, including healthcare, internet and cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our headquarters in Mountain View. Our salary ranges are determined by role, level, and location.
WHAT YOU'LL DO
Workday Configuration & Ownership
- Own configuration and ongoing optimization of Workday Core HCM and Security frameworks
- Design and maintain business processes, workflows, and system controls across the employee lifecycle
- Lead system enhancements, releases, and feature adoption
Security & Data Governance
- Design and manage Workday security architecture (roles, domains, permissions)
- Ensure compliance with audit, privacy, and data governance standards
- Partner with IT and Security teams on access controls and risk mitigation
System Strategy & Optimization
- Ensure Workday is not operated in isolation but as part of a broader enterprise ecosystem; design solutions that support end-to-end business processes across systems, including access governance, compliance, and cross-functional workflow orchestration
- Identify opportunities to simplify, standardize, and automate People processes through Workday and integrated systems
- Drive scalable solutions that reduce manual effort and improve data accuracy
- Contribute to the Workday roadmap by defining and prioritizing enhancements based on business impact, scalability, and system health
- Establish and maintain system governance and best practices
- Partner with People Operations and external Workday support to manage escalations, prioritize issues, and drive systemic resolution of recurring problems
- Ensure data consistency and integrity across Workday and downstream financial systems, including reconciliation of headcount, compensation, and organizational structures used in financial reporting and planning.
- Develop and maintain system documentation (business processes, decision logic, architecture diagrams); leverage AI tools to accelerate documentation, identify logic gaps, and propose enhancements
Reporting & Insights
- Build and maintain advanced Workday reports, dashboards, and calculated fields
- Partner with stakeholders to deliver actionable insights across People and Finance
- Ensure consistency and integrity of workforce data
Cross-Functional Partnership
- Partner with People Ops, Total Rewards, Finance, and IT to translate business requirements into system solutions
- Act as a subject matter expert on Workday capabilities and limitations
- Act as a key partner to Finance in supporting workforce planning, budgeting, and actuals reporting by ensuring accurate and timely workforce data
- Support testing strategy (UAT) and ensure high-quality system deployments
- Leverage AI and structured methodologies to define test strategies, generate test cases, support design reviews, and proactively identify logic gaps or architectural improvements prior to deployment
Integrations & Troubleshooting
- Partner with technical and business teams to support Workday integrations and data flows
- Troubleshoot system issues, root cause errors, and implement scalable fixes
- Partner closely with Workday architects and platform engineers to align on architecture, ensure scalable solutions, and support enterprise-wide workflow design
What We're Looking For:
- 5+ years of HRIS experience with deep Workday expertise
- Strong configuration experience in Core HCM & Security
- Experience with Workday configuration, including Business Process Framework, Security, and Advanced Reporting (Calculated Fields)
- Experience partnering cross-functionally with People, Finance, and IT teams
- Strong analytical and problem-solving skills
- Experience creating structured documentation and leveraging AI tools to enhance system design, testing, and analysis
- Advanced analytical and technical skills for translating and analyzing business needs into requirements, driving implementations, and delivering effective, value-adding solutions
- Exceptional technical aptitude and strong desire for learning new technologies and solution architectures
NICE TO HAVE
- Experience with Workday’s:
- Advanced Compensation
- Payroll
- Integrations (EIB, Studio, APIs exposure)
- Talent/Performance modules
- Experience supporting Workday implementations or major system transformations
- Experience in global and matrixed organizations
- Bachelor’s degree in Human Resources, Information Systems or equivalent
- Experience designing workflows across different areas in the employment lifecycle (recruiting, onboarding, career development, off-boarding)
#LI-Remote
At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.
EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.
Ready to apply?
Apply to EarnIn
About Nubank
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the Role
As part of Nu Mexico's KYC Ops team, you'll be at the heart of one of the most important compliance functions in a financial institution — making sure we truly know our customers, protect them, and protect the business from financial crime. Your work directly enables Nu to onboard customers with confidence while staying fully compliant with Mexican and international regulations.
You'll run screening and due diligence routines that span PEP analysis, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), FATCA/CRS compliance, and more. Every case you analyze and every opinion you deliver contributes to a financial system that is safer, fairer, and more trustworthy.
This role sits at the intersection of operational precision and regulatory expertise. You'll work independently on your routines while collaborating closely with AML Ops, FinSec Ops, and other teams to handle complex cases and drive continuous improvement across the squad.
You'll be responsible for
- Execute KYC screening and due diligence routines for prospects and customers — including PEP analysis (domestic, related PEP, PEP MX, and international), negative media investigations, and clear risk-based case opinions.
- Analyze and process screening results against regulatory and sanctions lists — including Lista de Personas Bloqueadas, Interpol, SAT 69, OFAC, and UN — delivering thorough, well-documented technical opinions.
- Manage FATCA/CRS compliance routines, ensuring accurate identification and treatment of relevant customers in line with applicable regulations.
- Partner with AML Ops Mexico, FinSec Ops, and other cross-functional teams to evaluate high-risk prospects or clients and reach coordinated, well-supported decisions.
- Identify opportunities to strengthen internal controls and improve KYC operational processes, actively contributing to the squad's continuous improvement initiatives.
- Participate in projects and initiatives with significant operational impact — bringing your regulatory knowledge to help design scalable, compliant solutions.
- Support internal queries on KYC and screening routines, providing clear and timely guidance to colleagues across teams.
We are looking for a person who has
Required
- Hands-on experience in KYC, compliance, AML, customer registration, or regulatory operations within a financial institution.
- Solid understanding of Mexican KYC regulatory requirements, including PEP screening, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), and FATCA/CRS obligations.
- Strong analytical and investigative skills — able to conduct thorough case reviews, form clear technical opinions, and make well-reasoned recommendations.
- Demonstrated ability to manage competing priorities, meet regulatory deadlines, and operate independently within a structured compliance environment.
- Clear and effective written and verbal communication in Spanish and/or English.
- Meticulous attention to detail and high standards of integrity when handling sensitive customer data.
Nice to have
- Experience with customer onboarding, registration updates, or acquisition compliance processes.
- Proficiency in Excel, Google Sheets, Looker, or SQL for data tracking, reporting, or operational analysis.
- Exposure to process improvement or internal control projects within a compliance or operations team.
Location for this opportunity
Mexico City, Mexico. 100% On-Site · 5 days/week
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
This role is based full-time at one of our offices in Mexico City as a regulatory requirement.
If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Ready to apply?
Apply to Nubank
MX Financial Analyst
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About the role
As a Financial Analyst at Sporty, you will be an integral part of an expanding Finance team in a new market. You will collaborate closely and operationally with multiple internal and external stakeholders.
What you'll be doing
- Support in managing accounts payable and receivable, with a focus on digital payment methods (payment providers, SPEI)
- Perform daily, detailed reconciliations of high volumes of data. Identify and resolve all differences promptly through engaging with Payment Service Providers, Operations, and Fraud teams
- Process invoices, ensuring on-time approval and payment. Resolve any queries with vendors to ensure a smooth and efficient procure-to-pay cycle
- Support daily cash flow management and bank account reconciliations
- Perform key financial controls, constantly reviewing and refining these to ensure they operate at optimal levels
- Record and control accounts payable and receivable
- Provide ongoing and ad hoc financial analysis and reporting to support data-based decision-making
- Prepare financial reports and support operational performance analysis
- Work alongside compliance and product teams to ensure the security of financial operations
- Ensure compliance with internal policies and regulatory requirements
- Maintain strong working relationships with local banks, auditors, tax authorities, and regulatory bodies
- Represent the company in communications with government agencies and industry associations, when requested
What you'll bring
- A self-starter who works hard, makes decisions quickly, and operates with urgency
- Type A personality who thrives in a fast-paced environment
- The individual prefers a flat organizational structure to engage with all levels of employees and collaborate with various company functions
- To be successful in this role, you’ll need at least 5 years of experience as an Accountant, Treasury, or Finance professional, with at least 1 of those years being in the betting or fintech industries
- Bachelor’s degree in Business Administration, Economics, Accounting, or related fields
- A relevant accounting qualification is required. You should have a working knowledge of accounting and bookkeeping procedures and be proficient in using accounting software
- Strong organizational skills, attention to detail, and practical communication abilities are also critical
- At least two years of proven experience in Treasury or Finance
- Knowledge of banking systems and corporate finance
- Proficiency in Microsoft Office, especially Excel
- Analytical, detail-oriented profile with strong logical reasoning
- Interest in working in the sports betting or fintech sector
- Advanced/Fluent English
- Experience with high-volume reconciliations (microtransactions)
Even better if
- Intermediate Portuguese
- Experience and familiarity in the gaming, betting market, or online entertainment, betting, fintech, or e-commerce sectors
What’s in it for you
- We have an office in a prime location within Mexico City!
- A competitive salary + individual performance based bonuses every quarter
- 28 days paid annual leave
- Referral bonuses & flash bonuses
- Top of the line equipment
- Annual company retreats to provide great internal networking opportunities
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Ready to apply?
Apply to Sporty Group
Senior Data Analyst, Strategic Health Analytics
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About Us
SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.
More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.
Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.
Our Culture
At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:
- We think big
- We take simplicity seriously
- We come as we are
- We act with humility
- We are built on trust
Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.
Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.
🚀 Meet us in CDMX!
Want to meet the team before you apply? Join us on May 28th for our "Beyond the App: Building the Future of Tech with AI & Data" Meet-up in collaboration with RubyCDMX.
Talk AI, Data, and Engineering with our leads over drinks! 🍺 👉 RSVP here: https://luma.com/32jeyopv
The Role
As a Sr. Data Analyst, Strategic Health Analytics, you will play a key role in supporting Clinical and Commercial business development through rigorous, evidence-based analysis. This role blends technical problem-solving with strategic thinking: shaping sound analytical approaches to ambiguous questions, executing analyses with rigor, and synthesizing findings into clear, decision-ready narratives for internal stakeholders and external-facing conversations.
This is a strong individual contributor role for someone who enjoys tackling complex business questions, identifying meaningful patterns in data, and translating analysis into actionable insight. You will also help make recurring analytical needs more scalable through reports, dashboards, models, and other self-serve solutions.
While prior healthcare domain experience is a plus, it is not required. We are looking for someone with strong analytical judgment, statistical fluency, and the ability to quickly build domain knowledge on the job.
What You’ll Do
- Partner with Clinical, Commercial, and Product stakeholders to identify core questions, translate them into clear analytical approaches and actionable answers
- Communicate credible, data-driven insights and recommendations clearly to technical and non-technical audiences
- Support customer, partner, and business development conversations with data-driven insights, thought partnership and accessible storytelling
- Analyze complex datasets using SQL, Tableau, and other analytical tools to uncover trends, evaluate opportunities, and inform strategic decisions
- Apply statistical and analytical methods to generate actionable insights across clinical, commercial, product, and market-related questions
- Identify recurring analytical needs and help turn them into scalable reports, dashboards, models, and self-serve tools where possible
- Build and maintain reliable analytical assets that integrate multiple data sources and improve accessibility, consistency, and trust in the data
- Mentor peers and contribute to a culture of rigor, curiosity, and strong analytical communication within the team
What We’re Looking For
- 7+ years of experience in analytics, data analysis, research, or related quantitative roles
- Strong SQL skills and experience working with large, complex datasets
- Experience with Tableau or similar BI and visualization tools
- Proficiency in Python or a similar analytical programming language
- Strong analytical and statistical foundation, including experience with methods such as regression, hypothesis testing, experimentation, or related approaches
- Proven ability to take ambiguous questions, structure a sound analytical approach, and deliver clear, convincing insights
- Excellent verbal and written communication skills, with the ability to translate complex analysis into accessible narratives for a range of stakeholders
- Proven ability to manage multiple projects and work effectively across functions
- Interest in learning the healthcare domain and applying analytics to strategic healthcare questions
Nice to have
- Familiarity with the US healthcare ecosystem, including payer, reimbursement, utilization, or clinical performance concepts
- Experience supporting customer-facing, commercial, or partnership-oriented analytics
- Experience with dbt Cloud or similar tools
- Knowledge of ETL pipelines and data warehouse best practices
Benefits
We offer a competitive benefits program including:
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
California Job Applicant Privacy Notice
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.
For more information about our privacy practices, please contact us at privacy@simplepractice.com.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.
The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Ready to apply?
Apply to SimplePractice
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
Job Description
Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees’ enthusiasm fuels great work, so we pursue individuals with a passion for building an environment of ownership, transparency, continuous improvement, as well as a dedication to driving the best possible experience for our clients. In other words, if you like people and technology, you'll fit right in.
As a member of the Enterprise Risk and Compliance (ERC) team, the Third-Party Analyst plays a key role in supporting Mitratech's Third-Party Risk Management (TPRM) program by ensuring the accuracy, integrity, and completeness of vendor, contractor, and partner data across the organization. This position is central to maintaining high data quality standards that directly reduce third-party risk exposure, with responsibilities spanning data entry, ongoing data maintenance, and audit readiness across all TPRM records.
Under the direction of the Manager, Enterprise Risk and Compliance, the Third-Party Analyst will serve as a critical operational partner to Legal, Compliance, Security, Finance, HR, Procurement, and Business Teams, supporting the intake, review, onboarding, monitoring, and offboarding of Mitratech’s third-party relationships. This role is ideal for someone who enjoys cross-functional coordination, contract intake review, operational governance, and building structured workflows that improve efficiency, reduce risk, and support audit readiness.
Primary Duties & Responsibilities
- Identify potential risk indicators related to data handling, access, services provided, geographic scope, subcontractors, resellers, partners, and vendor obligations.
- Coordinate third-party intake and onboarding workflows for vendors, contractors, partners, resellers, and consultants.
- Perform first-level review of agreements, Statements of Work (SOWs), amendments, and supporting documents.
- Assist with risk assessments, due diligence collection, and documentation tracking.
- Maintain third-party lifecycle records, including onboarding, renewals, amendments, ownership transfers, and off boarding.
- Identify process gaps and recommend workflow improvements.
- Assist in maintaining templates, intake standards, guidance materials, and governance procedures.
- Support audit requests and internal reviews related to third-party onboarding and compliance.
- Partner with Legal, Compliance, Security, Finance, Procurement, and HR to strengthen third-party governance maturity.
- Support governance aligned to Mitratech’s TAP workflow and third-party lifecycle standards.
- Support Enterprise Risk & Compliance (ERC) initiatives as needed.
Requirements & Skills
- Bachelor’s degree is preferred. Relevant experience to be considered in place of formal education credits.
- Minimum of 3 years of experience in legal operations, vendor management, procurement coordination, compliance operations, HR operations, contract administration, or governance-related functions.
- Must be able to work in a high-paced environment handling multiple tasks concurrently with great attention to detail with a process-oriented mindset.
- Ability to prioritize work based on urgency, risk, and business impact.
- Strong written and oral communication to various stakeholders, including senior and executive level leaders, strong command of the English language as relates to proper grammar, punctuation and editing skills as required.
- Corporate legal or law firm experience or equivalent combination of education and experience preferred.
- Strong reading comprehension skills, especially as they relate to legal documents.
- Experience coordinating with third parties is preferred.
- Proficiency in acting as a liaison between legal, HR, IT, accounting, and department managers.
- Must demonstrate the ability to maintain a high level of confidentiality of project and business information at all times
- Proficient in Microsoft Word, Excel, and PowerPoint
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
Ready to apply?
Apply to Mitratech
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
The Senior Business Intelligence (BI) Analyst will be a key technical contributor within the Data Analytics function of the Support Operations organization. They will demonstrate deep expertise in querying, structuring, and visualizing actionable data to drive operational improvements for The Support organization. The Senior BI Analyst will work closely with cross-functional business leaders, tech leads, and other support functions to translate business and technical requirements into concrete quantitative analysis and AI-enriched dashboards, with the goal to uncover insights, streamline decision-making, and enhance operational efficiency across the Support organization. This role is critical in driving the adoption of analytics tools and fostering a data-driven culture within Samsara.
The ideal candidate will have deep experience working with cross-functional teams to solve highly technical business problems through effective data visualization and manipulation, and is eager to pursue various data-related projects in a fast-moving environment. The role reports to the Director of Global Support Operations & Strategy.
This is a remote position open to candidates residing in Mexico. Relocation assistance will not be provided for this role.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft in a hyper-growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
In this role, you will work on:
- Data structures: Leveraging the language of choice (e.g., SQL, Python) to shape, structure, and optimize data sets for analysis
- Dashboarding: Designing, creating and maintaining scalable BI solutions, complex dashboards and other summary visualizations to deliver actionable insights and drive data-informed decision-making across the organization.
- Actionable analysis: Performing a variety of exploratory analyses by integrating and optimizing data from multiple sources, which will help us understand the health of the Support organization and identify opportunities for improvement and optimization .
- Analytical modeling: Building analytical models to identify patterns, anomalies, and root causes (e.g., analyzing ticket data to proactively identify common customer issues)
- Cross-functional collaboration: Leading meetings with technical and non-technical leaders to understand data structures, dashboard requirements, and business priorities, and identify and address key business challenges
- Mentorship: Mentor junior analysts and share best practices in BI development, fostering a culture of continuous learning and improvement.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 8+ years of experience in business intelligence, data analytics, or a related field.
- Hands-on experience in designing and managing Tableau dashboards
- Strong proficiency in SQL, data visualization and manipulation, and dashboard development.
- Ability to communicate technical concepts and insights to non-technical stakeholders effectively.
- A collaborative mindset, with experience working cross-functionally to solve complex business problems.
- A bachelor’s degree in a relevant field (Business Analytics, Data Science, Computer Science, Statistics, Mathematics, etc.) or equivalent coursework in a quantitative discipline.
An ideal candidate also has:
- Experience with CRM and ticketing tools, specifically Zendesk or Salesforce data
- Experience in a Customer Support or Customer Support organization, with an understanding of relevant KPIs and processes
- Experience with B2B hardware and SaaS products
- Experience partnering with leadership to solve business problems
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Junior Software Engineer with Accounting Experience (Mexico)
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The salary range for this role is $1,500 - $4,000 per month (Gross in USD)
About Sezzle:
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
About the Role:
We are seeking a talented and motivated Junior Software Engineer with a unique blend of accounting experience who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. This role is tailored for professionals who started their careers in accounting but pivoted to engineering and now want to leverage their domain expertise to solve technical challenges in fintech. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. The Junior Software Engineer will assist us with the design, development, and installation of software solutions. Your duties will include development, writing code, and documenting functionality. You should be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design.
Interview Process
We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed.
- Application submitted (you are here)
- Wonderlic test (30-40 min)
- Coding assessment (~1.5 hours)
- Interview with recruiters (30 min)
- Interview with engineers (1 hour)
- Interview with engineering leadership (30-45 min)
- Offer!
Sezzle Technical Stack:
- Golang backend, React / React Native front-end
- Grafana / Loki / Prometheus metrics
- Kubernetes
- AWS
- Amazon Aurora (MySQL) RDS
- Gitlab CI/CD deployments
- Unit, Integration, and end-to-end testing
What You'll Do:
- Collaborate with cross-functional teams to enhance and maintain software solutions for financial processes.
- Be an integral part of the software development lifecycle.
- Work as an integrated team member developing new features.
- Leverage accounting background to identify gaps and improve automation and reconciliation workflows.
- Evaluate and deploy software tools, processes, and metrics.
- Provide support and consulting on software systems usage.
- Ensure compliance with project plans and industry standards.
What We Look For:
- Prior experience as an accountant or financial analyst.
- Solid understanding of financial operations such as reconciliation, reporting, and compliance.
- Proficient in at least one programming language (e.g., Python, Java, Go) and familiar with database systems like MySQL or PostgreSQL.
- Experience with backend API development.
- Experience with relational database storage and retrieval.
- Familiarity with software engineering tools, software development methodology, and release processes.
- Bachelor’s degree in Accounting, Computer Science, or a related field.
Sezzle’s Technology Stack:
- Languages: Golang, Typescript, Python
- Frontend: Typescript - React and React Native
- Backend: Golang
- Database: MySQL, Postgres, Elasticsearch
- DevOps & Cloud: AWS, Kubernetes
- Version Control: Git
- CI/CD: Gitlab
- Testing: Developer-driven, focus on automated unit, integration, and end-to-end tests
- Sezzle is focused on using open source, and we build what we can before buying!
About You:
- You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
- You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
- You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
- You earn trust - you listen attentively, speak candidly, and treat others respectfully.
- You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
- You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.
What Makes Working at Sezzle Awesome:
At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.
#Li-remote #Full-time
Ready to apply?
Apply to SezzleSoftware Engineer II with Accounting Experience (Mexico)
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The salary range for this role is $2,800 - $6,000 per month (Gross in USD)
About Sezzle:
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
About the Role:
We are seeking a talented and motivated Software Engineer with a unique blend of accounting experience who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. This role is tailored for professionals who started their careers in accounting but pivoted to engineering and now want to leverage their domain expertise to solve technical challenges in fintech. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. The Software Engineer will assist us with the design, development, and installation of software solutions. Your duties will include development, writing code, and documenting functionality. You should be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design.
Compensation:
For this mid-level development role, with 3-7 years of experience, the compensation range is $2,800 - $6,000 USD per month. This range is designed to reflect the skills, experience, and value brought to the team, ensuring competitive and fair pay within the industry.
Interview Process
We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed.
- Application submitted (you are here)
- Wonderlic test (30-40 min)
- Coding assessment (~1.5 hours)
- Interview with recruiters (30 min)
- Interview with engineers (1 hour)
- Interview with engineering leadership (30-45 min)
- Offer!
Sezzle Technical Stack:
- Golang backend, React / React Native front-end
- Grafana / Loki / Prometheus metrics
- Kubernetes
- AWS
- Amazon Aurora (MySQL) RDS
- Gitlab CI/CD deployments
- Unit, Integration, and end-to-end testing
What You'll Do:
- Collaborate with cross-functional teams to enhance and maintain software solutions for financial processes.
- Be an integral part of the software development lifecycle.
- Work as an integrated team member developing new features.
- Leverage accounting background to identify gaps and improve automation and reconciliation workflows.
- Evaluate and deploy software tools, processes, and metrics.
- Provide support and consulting on software systems usage.
- Ensure compliance with project plans and industry standards.
What We Look For:
- Prior experience as an accountant or financial analyst.
- Solid understanding of financial operations such as reconciliation, reporting, and compliance.
- Proficient in at least one programming language (e.g., Python, Java, Go) and familiar with database systems like MySQL or PostgreSQL.
- Experience with backend API development.
- Experience with relational database storage and retrieval.
- Familiarity with software engineering tools, software development methodology, and release processes.
- Bachelor’s degree in Accounting, Computer Science, or a related field.
Sezzle’s Technology Stack:
- Languages: Golang, Typescript, Python
- Frontend: Typescript - React and React Native
- Backend: Golang
- Database: MySQL, Postgres, Elasticsearch
- DevOps & Cloud: AWS, Kubernetes
- Version Control: Git
- CI/CD: Gitlab
- Testing: Developer-driven, focus on automated unit, integration, and end-to-end tests
- Sezzle is focused on using open source, and we build what we can before buying!
About You:
- You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
- You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
- You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
- You earn trust - you listen attentively, speak candidly, and treat others respectfully.
- You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
- You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.
What Makes Working at Sezzle Awesome:
At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.
#Li-remote #Full-time
Ready to apply?
Apply to SezzleSenior Software Engineer with Accounting Experience (LATAM)
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The salary range for this role is $5,000 - $9,500 per month (Gross in USD)
Hiring Manager: Matthew Sedlacek
About Sezzle:
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
About the Role:
We are seeking a talented and motivated Senior Software Engineer with accounting and financial experience. This role offers an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for leadership and innovation.
This position is ideal for professionals who began their careers in accounting or finance and later transitioned into software engineering — individuals who now want to leverage that domain expertise to architect and scale technical solutions that solve complex financial challenges in fintech.
As a Senior Software Engineer, you will design, develop, and optimize high-impact systems that power Sezzle’s financial reporting, reconciliation, and automation workflows. You’ll partner closely with cross-functional teams — including Accounting and Finance — to ensure data integrity, streamline financial processes, and build robust, auditable systems that meet enterprise-grade standards.
Your role will extend beyond development. You’ll mentor engineers, shape technical direction, and bring a strong sense of ownership to every project you lead. You should be able to build high-quality, innovative, and fully performing software in compliance with coding standards, technical design, and regulatory best practices.
Compensation:
For this senior development role, with 8+ years of experience, the compensation range is $5,000 - $9,500 USD per month. This range acknowledges the extensive expertise, leadership capabilities, and significant contributions expected at this level, offering a competitive salary to reflect the value of advanced skills and experience.
Interview Process
We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed.
- Application submitted (you are here)
- Wonderlic test (30-40 min)
- Coding assessment (~1.5 hours)
- Interview with recruiters (30 min)
- Interview with engineers (1 hour)
- Interview with engineering leadership (30-45 min)
- Offer!
What You'll Do:
- Collaborate with cross-functional teams to enhance and maintain software solutions for financial processes.
- Participate fully in the software development lifecycle, from design through deployment.
- Build new features and products as part of an integrated engineering team.
- Leverage accounting background to identify gaps and improve automation and reconciliation workflows.
- Evaluate and deploy software tools, processes, and metrics.
- Provide support and consulting on software systems usage.
- Ensure compliance with project plans and industry standards.
- Design software applications and features in Golang
- Build reports and automations using Python and SQL.
- Help build out a distributed architecture, creating solutions that work within it, maintaining consistency while scaling highly
- Coordinate with internal company stakeholders to design market winning products
- Develop and collect metrics to drive continuous improvement of existing products
- Deliver high-quality, testable features that meet reporting and compliance standards.
- Mentor other engineering teammates to help elevate their experience and knowledge
What We Look For:
- At least 7 years of full-stack software engineering experience
- Experience bringing new ideas and building consensus on the path forward
- Experience with building and serving REST APIs using Go and Java Python or a similar language.
- BS in Accounting, Computer Science or similar degree, or equivalent work experience.
Preferred Knowledge and Skills:
- Prior experience as an accountant or financial analyst.
- Solid understanding of financial operations such as reconciliation, reporting, and compliance.
- Experience in banking or financial institutions is a plus
- Proficient in multiple programming languages (e.g., Python, Java, Go) and experience with database systems like MySQL or PostgreSQL.
- Familiarity with software engineering tools, software development methodology, and release processes.
- Comfortable using observability platforms like Prometheus, or vendor solutions like NewRelic or Datadog to instrument your code for production monitoring and alerting.
- Familiarity with containerized micro-service architecture deployed with Kubernetes on AWS
- Demonstrated history of delivering commercial APIs and web applications
About You:
- You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
- You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
- You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
- You earn trust - you listen attentively, speak candidly, and treat others respectfully.
- You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
- You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.
Sezzle’s Technology Stack:
- Languages: Golang, Typescript, Python
- Frontend: Typescript - React and React Native
- Backend: Golang
- Database: MySQL, Postgres, Elasticsearch
- DevOps & Cloud: AWS, Kubernetes
- Version Control: Git
- CI/CD: Gitlab
- Testing: Developer-driven, focus on automated unit, integration, and end-to-end tests
- Sezzle is focused on using open source, and we build what we can before buying!
What Makes Working at Sezzle Awesome?
At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.
Equal Employment Opportunity: Sezzle Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, or any other legally protected status. Sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission.
#Li-remote #Full-time
Ready to apply?
Apply to SezzleAbout Sezzle:
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
About the Role:
We are seeking a talented and motivated Marketing Analyst- Comms who is best in class, with a high IQ and a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with strong prospects for continued growth and increased ownership.
The Marketing Analyst - Comms, will sit at the intersection of data, CRM strategy, and AI-driven efficiency. We’re looking for an execution-oriented person who owns their work from end-to-end. You'll dive into the details of how our campaigns operate across email, push, SMS, and in-app channels, spot friction and inefficiency, and design smarter ways forward. You'll spend most of your time inside Braze, Sezzle's primary consumer-focused CRM and marketing automation platform, building and analyzing campaigns across email, push, SMS, and in-app channels. You'll dig into performance data to identify what's working, surface gaps in our consumer journeys, and develop new comms to fill them. You'll also look for every opportunity to apply AI tools to make the team's output faster, sharper, and more scalable.
This isn't a role where you wait for assignments. We want someone who can look at a set of data, identify the opportunity, and start building toward it then communicate what they found and why it matters to the team around them.
What You'll Do:
-
CRM Campaign Execution & Analysis
-
Build, launch, and iterate on campaigns and canvases in Braze across email, push, SMS, and in-app channels.
-
Audit existing consumer journeys to identify engagement gaps, drop-off points, and missed messaging opportunities.
-
Develop segmentation strategies and personalized comms that improve activation, engagement, and retention.
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Support A/B test design, execution, and readout — translating results into clear, actionable recommendations.
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Maintain performance dashboards and reporting frameworks that make campaign data interpretable for the broader marketing team.
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Track KPIs including DAU, ARPDAU, LTV per user, open rates, click rates, and conversion, and surface insights tied to those metrics.
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Effectively manage our marketing CRM tool to drive new and innovative use cases that can be shared across the team
-
Write SQL queries to investigate issues and campaign results using internal data
AI, Automation & Process Optimization
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Identify opportunities to apply AI tools and automation across marketing workflows from copy generation to campaign QA to performance analysis.
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Build and iterate on tools, templates, and agents that reduce manual effort and improve output consistency.
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Stay current on emerging AI/automation capabilities and bring concrete recommendations for how they can be applied within Sezzle's marketing stack.
Cross-Functional Collaboration
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Partner with marketing, product, data, and engineering teams to align on tooling decisions and ensure smooth implementation.
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Serve as a connector between technical teams and marketing stakeholders, translating requirements in both directions.
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Facilitate adoption of new tools and workflows by developing documentation, training materials, and hands-on support for team members.
-
Identify and flag integration risks early; bring concrete mitigation recommendations.
-
What We Look for:
-
Skills & Competencies
-
Hands-on experience building or implementing AI tools, agents, and automation in a professional setting.
-
Strong analytical skills, comfortable working with data, running queries, and presenting findings with context.
-
Experience in consumer marketing operations, CRM platforms (Braze or similar), or marketing technology stacks; Braze experience is a plus.
-
Ability to identify process inefficiencies and develop structured, scalable solutions.
-
Excellent written and verbal communication skills, and you can explain technical concepts clearly to non-technical teammates.
-
Basic project management skills; organized, proactive, and reliable with deadlines.
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Experience with segmentation, A/B testing, and performance reporting.
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Strong experience in data visualization tools and SQL.
-
Ability to prioritize and manage multiple tasks simultaneously
Educational & Professional Experience
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Background in computer science, analytics, engineering, AI, and/or related fields.
-
Exposure to business, marketing, finance, or other related fields
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Previous internships or academic projects involving campaign management, marketing analytics, and content creation preferred.
-
Professional, academic or personal projects that demonstrate an ability to creatively use AI to create efficiencies.
-
Preferred Qualifications:
-
Experience building AI-first platforms or internal products from scratch, including early architectural decisions.
-
Strong foundation in core machine learning and data science principles, including supervised/unsupervised learning, feature engineering, model evaluation, and statistical inference.
-
Experience with transformer architectures (BERT, GPT, etc.) and understanding of attention mechanisms, tokenization, and fine-tuning strategies for domain-specific applications.
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Experience developing AI-assisted or agentic systems that interact with tools, data, or workflows.
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Familiarity with embeddings and vector representations, including text embeddings, similarity search, and integration with vector databases (Pinecone, Weaviate, pgvector, or similar).
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Experience with NLP techniques including text classification, named entity recognition, semantic search, and information extraction.
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Familiarity with cloud-native development using AWS.
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Understanding of prompt engineering, retrieval-augmented generation (RAG), and LLM application patterns.
-
Experience with containerized systems and orchestration tools such as Docker and Kubernetes.
-
Exposure to CI/CD pipelines and modern development workflows (e.g., GitLab).
-
Experience with Golang is a plus (or willingness to learn).
-
Experience with Braze or similar consumer facing CRM platforms and/or various B2C digital marketing channels like affiliate, CTV, paid social, paid search, GEO/SEO, DSP.
About You:
-
You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
-
You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
-
You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
-
You earn trust - you listen attentively, speak candidly, and treat others respectfully.
What Makes Working at Sezzle Awesome:
At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.
#Li-remote #full-time
Ready to apply?
Apply to Sezzle
Production Capacity Analyst
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About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Production Capacity Analyst to join our team!
About the Role
Backblaze is seeking a detail-oriented, systems-minded Production Capacity Analyst to support the planning, deployment, and management of infrastructure capacity across our global cloud storage platform.
This role is responsible for maintaining accurate and reliable capacity data, supporting forecasting and hardware planning, and improving visibility into system utilization, growth, and cost drivers. You will work closely with Capacity Planning, Production Engineering, Data Center Operations, and Finance teams to ensure infrastructure growth is well understood, well coordinated, and aligned with business demand and development roadmaps.
This is a collaborative, execution-focused role within Cloud Operations, contributing to service reliability and performance, cost efficiency, and operational readiness using high-quality data, thoughtful analysis, and consistent execution.
What You’ll Do
- Collect, reconcile, organize, and analyze data across storage, compute, and network systems to support capacity planning and operational decision making
- Contribute to short and mid-term cluster and data center capacity forecasts by maintaining datasets, validating assumptions, identifying trends, and improving model logic
- Coordinate hardware and site deployment readiness across production environments, including tracking deployments, managing open orders, and effecting internal asset movements to maintain balanced capacity availability
- Maintain and improve reporting on resource utilization, growth results and trajectories, and capacity constraints and risk, ensuring data is accurate, concise, and actionable
- Monitor key capacity metrics and dashboards to proactively identify anomalies, constraints, risks, and visibility issues
- Support Compliance, Security, audit, and reporting efforts related to capacity planning and infrastructure operations by scoping requirements, organizing data and tracking execution
- Contribute to automation of data collection, reporting, and analysis workflows to improve efficiency and reduce manual efforts
- Partner with Capacity Engineering, SRE, and Systems Engineering to ensure capacity data reflects real system behavior and operational conditions
- Communicate findings clearly and support coordination across teams to ensure alignment on capacity-related activities and priorities
Right Fit
- Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Technology, Statistics, Economics, Finance, or a related technical field, or equivalent experience
- 2 to 4 years of experience in data analysis, infrastructure operations, capacity planning, infrastructure or production engineering, or a similarly technical role
- Experience working with structured data sets at moderate to large scale using modern database and data analysis tools, preferably SQL, Python, Snowflake, Metabase, Excel, Google Sheets, or similar languages and tools
- Familiarity with observability and monitoring systems, preferably Grafana, Metabase, Prometheus, OpenSearch, or equivalent platforms
- Understanding of core system resources such as CPU, memory, disk, and network, and how they impact performance, utilization, and scalability
- Working knowledge of core capacity planning concepts, including utilization tracking and saturation signals, headroom and buffer management, growth trend analysis, and basic forecasting methods
- Exposure to infrastructure cost modeling and financial analysis, including CapEx planning inputs, cost-per-unit metrics, and tradeoffs among stability, performance, and cost
- Strong attention to detail with a focus on data accuracy, consistency, and validation
- Clear and concise communication skills, with the ability to present technical information to both technical and non-technical stakeholders
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
Data Analyst II (Hybrid)
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About Us
SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.
More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.
Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.
Our Culture
At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:
- We think big
- We take simplicity seriously
- We come as we are
- We act with humility
- We are built on trust
Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.
Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.
🚀 Meet us in CDMX!
Want to meet the team before you apply? Join us on May 28th for our "Beyond the App: Building the Future of Tech with AI & Data" Meet-up in collaboration with RubyCDMX.
Talk AI, Data, and Engineering with our leads over drinks! 🍺 👉 RSVP here: https://luma.com/32jeyopv
The Role
As a Data Analyst II, you’ll play a key role in shaping our data-driven culture. Your day-to-day will blend technical problem-solving with strategic thinking—developing metrics frameworks, optimizing reporting pipelines, and uncovering insights that guide Product, Design, Engineering and other key business areas. Using SQL, Tableau, and advanced analytics techniques, you’ll transform raw data into actionable insights, empowering stakeholders with the clarity they need. You’ll collaborate cross-functionally to define success, measure impact, and drive continuous improvement.
You’ll have the opportunity to mentor others and foster a culture of innovation by using data to drive product enhancements and business improvements. Whether designing experiments, optimizing user experiences, or translating insights into action, your work will directly contribute to better business outcomes and customer experiences.
Responsibilities
- Lead complex data analysis projects across multiple business units, managing end-to-end workflow from requirements gathering to final recommendations
- Design and execute advanced SQL queries to extract, transform, and analyze large datasets from various sources while ensuring data quality and integrity
- Develop and maintain statistical models and dashboards to track KPIs, identify trends, and generate actionable insights for business stakeholders
- Collaborate with Product, Engineering, and Design teams to deliver data-driven solutions that align with business goals.
- Effectively communicate insights and analysis results to stakeholders across SimplePractice, highlighting opportunities to better serve both the business and its customers.
- Mentor junior analysts and collaborate with data engineering teams to improve data infrastructure and accessibility
- Drive strategic decision-making by conducting in-depth analyses of business metrics, market trends, and customer behavior patterns to identify opportunities for growth and optimization
Desired Skills & Experience
- 7+ years of experience in data analysis and analytics
- Proficient in SQL and data querying with programming languages such as SQL and Python.
- Experience building dashboards and visualizations in Tableau or similar BI tools.
- Ability to interpret complex data using advanced analytics, such as predictive modeling, to forecast trends and optimize business outcomes.
- Excellent verbal and written communication skills, with the ability to convey technical information to multiple stakeholders.
- Strong project management and organizational skills
- Enthusiastic about data and analytics, learning new techniques and skills, and working with data scientists and engineers.
Bonus Points
- Experience with dbt Cloud or similar tools
- Knowledge of ETL pipelines and data warehouse best practices
- Knowledge of techniques such as regression analysis, hypothesis testing, and multivariate analysis.
Benefits
We offer a competitive benefits program including:
- Privatized Medical, Dental & Vision Coverage
- Work From Home stipend
- Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
- Monthly Meal Reimbursement
- Holiday Bonus, 15-day Aguinaldo
- Hybrid Work Schedule & Catered Lunch
- A relocation bonus for candidates joining us from a different city
- Employee Resource Groups (ERGs)
California Job Applicant Privacy Notice
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.
For more information about our privacy practices, please contact us at privacy@simplepractice.com.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.
The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Ready to apply?
Apply to SimplePractice
Paid Media Senior Performance Analyst
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Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role.
A day in the life:
The Paid Advertising Senior Performance Analyst is responsible for owning the execution, performance, and growth of their marketing service within their book of business. They service the most complex, enterprise-level accounts and are highly regarded for their mastery over paid advertising. In addition to their account responsibilities, they are actively involved in developing the paid advertising team through training, escalation support, auditing existing accounts, and upleveling the product. The Senior Performance Analyst supports leadership in owning and improving one core pillar of the department’s business. The Senior Performance Analyst is exceptional at working under pressure and navigating probing client questions, difficult conversations, roadblocks, and account issues. In addition to their paid advertising knowledge, the Senior Performance Analyst has an understanding of cross-channel strategy, how their service impacts the broader media mix, and general business acumen.
Key Responsibilities:
- Lead paid advertising strategy and performance marketing for key accounts, ensuring strong execution and achievement of client goals.
- Demonstrate expert-level proficiency in at least two major advertising channels (Google/Bing, Meta, TikTok, LinkedIn, Pinterest, YouTube, Snapchat, etc.).
- Serve as the primary escalation point for key accounts, resolving roadblocks and driving performance.
- Apply advanced cross-channel and technical expertise (attribution, incrementality, advanced measurement) to deliver impactful client results.
- Oversee high-quality campaign execution, including thorough QA to prevent revenue-impacting errors.
- Ensure accurate budget pacing and advise on budget changes.
- Maintain excellent communication with clients and internal teams, leading strategic conversations and performance discussions.
- Mentor and elevate team talent through coaching, training, and support; identify department knowledge gaps and partner with leadership to implement solutions.
- Conduct training sessions on platforms, tools, industry trends, and best practices to strengthen team capability.
- Collaborate on new business pitches and audits, contributing strategic insights and industry perspective.
- Demonstrate full knowledge of the Power Circuit, executing on all recommendations from the solutions roadmap.
- Leverage AI technologies to optimize workflows, insights, and performance; model best practices for team adoption.
Role Requirements:
- 5-6 years of digital marketing experience; 4+ years in an agency setting
- Minimum 3 years of hands-on experience with Search Engine Marketing
- Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development on large, enterprise-level accounts
- Significant campaign management experience in 3 or more of the following additional campaign types:
- Performance Max
- Standard Shopping
- YouTube Ads
- Display Advertising
- Local campaigns
- Bing Ads
- Minimum 3 years of hands-on experience with Meta ads direct response campaigns
- Additional platforms a plus (TikTok Ads, LinkedIn Ads, Pinterest Ads, etc.)
- Lead Gen and B2B experience
- Proficiency in Google/Microsoft Office Suite(s)
- Proficiency in Google Analytics
- Expert knowledge of funnel marketing and paid advertising in the marketing funnel
- Strong ability to formulate meaningful insights from marketing data, going beyond the stats and telling the story
- Other skills required:
- Strong written and verbal communication skills
- Strong organizational and project management skills
- Self-motivated individual with a strong desire to succeed
- Excellent interpersonal skills
- Confident with client-facing presentations and communication
- Strong work ethic and ability to learn quickly and independently
- Interested in a long-lasting relationship with a growing company
Key Performance Indicators (KPIs)
- Client Book Revenue per Employee: $30k
- Client Retention (bi-annual): 90%
- Team Retention (of DRs if applicable): 95%
Most Important Things (MITs)
- Owns or supports the Associate Director who owns one of Power’s 5 pillars
- Audits and supports on strategy across 8-10 existing accounts within the department to ensure the gold standard each quarter
- Plays an active role in team-member development within the department
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
Paid Social Senior Performance Analyst
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Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role.
A day in the life:
The Paid Advertising Senior Performance Analyst is responsible for owning the execution, performance, and growth of their marketing service within their book of business. They service the most complex, enterprise-level accounts and are highly regarded for their mastery over paid advertising. In addition to their account responsibilities, they are actively involved in developing the paid advertising team through training, escalation support, auditing existing accounts, and upleveling the product. The Senior Performance Analyst supports leadership in owning and improving one core pillar of the department’s business. The Senior Performance Analyst is exceptional at working under pressure and navigating probing client questions, difficult conversations, roadblocks, and account issues. In addition to their paid advertising knowledge, the Senior Performance Analyst has an understanding of cross-channel strategy, how their service impacts the broader media mix, and general business acumen.
Key Responsibilities:
- Lead paid advertising strategy and performance marketing for key accounts, ensuring strong execution and achievement of client goals.
- Demonstrate expert-level proficiency in at least two major advertising channels (Google/Bing, Meta, TikTok, LinkedIn, Pinterest, YouTube, Snapchat, etc.).
- Serve as the primary escalation point for key accounts, resolving roadblocks and driving performance.
- Apply advanced cross-channel and technical expertise (attribution, incrementality, advanced measurement) to deliver impactful client results.
- Oversee high-quality campaign execution, including thorough QA to prevent revenue-impacting errors.
- Ensure accurate budget pacing and advise on budget changes.
- Maintain excellent communication with clients and internal teams, leading strategic conversations and performance discussions.
- Mentor and elevate team talent through coaching, training, and support; identify department knowledge gaps and partner with leadership to implement solutions.
- Conduct training sessions on platforms, tools, industry trends, and best practices to strengthen team capability.
- Collaborate on new business pitches and audits, contributing strategic insights and industry perspective.
- Demonstrate full knowledge of the Power Circuit, executing on all recommendations from the solutions roadmap.
- Leverage AI technologies to optimize workflows, insights, and performance; model best practices for team adoption.
Role Requirements:
- 5-6 years of digital marketing experience; 4+ years in an agency setting
- Minimum 3 years of hands-on experience with Search Engine Marketing
- Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development on large, enterprise-level accounts
- Significant campaign management experience in 3 or more of the following additional campaign types:
- Performance Max
- Standard Shopping
- YouTube Ads
- Display Advertising
- Local campaigns
- Bing Ads
- Minimum 3 years of hands-on experience with Meta ads direct response campaigns
- Additional platforms a plus (TikTok Ads, LinkedIn Ads, Pinterest Ads, etc.)
- Lead Gen and B2B experience
- Proficiency in Google/Microsoft Office Suite(s)
- Proficiency in Google Analytics
- Expert knowledge of funnel marketing and paid advertising in the marketing funnel
- Strong ability to formulate meaningful insights from marketing data, going beyond the stats and telling the story
- Other skills required:
- Strong written and verbal communication skills
- Strong organizational and project management skills
- Self-motivated individual with a strong desire to succeed
- Excellent interpersonal skills
- Confident with client-facing presentations and communication
- Strong work ethic and ability to learn quickly and independently
- Interested in a long-lasting relationship with a growing company
Key Performance Indicators (KPIs)
- Client Book Revenue per Employee: $30k
- Client Retention (bi-annual): 90%
- Team Retention (of DRs if applicable): 95%
Most Important Things (MITs)
- Owns or supports the Associate Director who owns one of Power’s 5 pillars
- Audits and supports on strategy across 8-10 existing accounts within the department to ensure the gold standard each quarter
- Plays an active role in team-member development within the department
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
About Gladly
For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings they need AND the customer devotion that drives lasting business value. With over a decade of singular CX focus and trusted by the world's most customer-centric brands including Crate & Barrel, Breeze Airways, and Ulta Beauty, Gladly was designed for devotion, not deflection: purpose-built to engage customers and turn every conversation into lasting relationship equity. The result is experiences that are radically personal and effortlessly scalable, emotionally intelligent and operationally efficient.
At the heart of our simply powerful platform, Gladly maintains one continuous conversation across all channels while striking the perfect balance of AI and human connection. With 300M+ conversations powered globally, $510M+ cumulative cost savings delivered for customers, and a 65% increase in CSAT scores, this is a team where your work has real impact at scale. Learn more at www.gladly.ai.
About Gladly
For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings they need AND the customer devotion that drives lasting business value. With over a decade of singular CX focus and trusted by the world’s most customer-centric brands including Crate & Barrel, Breeze Airways, and Ulta Beauty, Gladly was designed for devotion, not deflection: purpose-built to engage customers and turn every conversation into lasting relationship equity. The result is experiences that are radically personal and effortlessly scalable, emotionally intelligent and operationally efficient.
At the heart of our simply powerful platform, Gladly maintains one continuous conversation across all channels while striking the perfect balance of AI and human connection. With 300M+ conversations powered globally, $510M+ cumulative cost savings delivered for customers, and a 65% increase in CSAT scores, this is a team where your work has real impact at scale. Learn more at www.gladly.ai.
The Team
The Finance team at Gladly is small, high-performing, and operates well above its weight class. The culture here is defined by high autonomy, direct visibility with leadership, and a bias toward action over process. Your work directly impacts how deals close and how leadership makes decisions. There are no layers, no committees, and no waiting around for approval. The team values over-communication, intellectual curiosity, and a willingness to context-switch quickly across priorities.
You will report to the Director of FP&A and work closely with RevOps, Sales, Systems Design, and GTM leadership as a collaborative partner and reliable operational resource across the commercial side of the business.
The Opportunity
This role sits at the center of deal desk operations and commercial finance, giving you a front-row seat to how deals get structured, priced, and closed. You will be deeply embedded in the quote-to-cash workflow from day one, owning deal reviews, pricing analysis, and the operational rigor that keeps the commercial motion running cleanly.
You are the kind of person who thrives on precision and process. You catch what others miss, you follow through without cutting corners, and you are comfortable owning the final review on deals before they close. You bring a natural attention to detail and a strong bias toward execution.
Gladly’s commercial motion is accelerating, and the Finance team is scaling to match. You will play a central role in that, helping build the operational rigor that supports a growing deal volume while also supporting pricing analysis and margin modeling that inform deal structure decisions.
What You’ll Do
Deal Desk & Commercial Finance Operations
- Conduct deal reviews for completeness, accuracy, and compliance before close, ensuring all required approvals are in place and deals are structured correctly across pricing, discounting, and contract terms
- Review deals for compliance with pricing guidelines, discount thresholds, and revenue recognition requirements (ASC 606); escalate edge cases to Finance leadership as needed
- Manage the day-to-day quote-to-cash workflow in Salesforce: deal progression tracking, certification process management, renewals tracking, and pipeline reporting
- Maintain a clean approval audit trail and deal log to support accurate pipeline reporting and downstream revenue recognition
- Support and over time own the margin calculator used to evaluate different pricing structures when working with the sales team on custom-priced enterprise deals, including analysis of AI vs. Team margin dynamics
- Partner with Sales Operations and Systems Design on Deal Desk process alignment, consulting on workflow design and driving consistent execution once processes are defined and deployed
- Bring a continuous improvement mindset: flag friction points in the Deal Desk process and collaborate with SalesOps and Systems Design on solutions, with a longer-term eye toward automating manual steps
Systems Administration & Process Design
- Support deal desk systems including DealHub (CPQ), Salesforce, and related commercial tools, ensuring data integrity and process consistency
- Partner with the Systems Design team on configuring and optimizing deal desk tooling, including approval workflows, pricing rules, and quote templates
- Help identify opportunities to automate recurring processes and reduce manual effort across the deal desk function over time
AI and Automation
- Show genuine curiosity about AI tools (Claude, ChatGPT, Copilot, or similar) and a willingness to learn how they can help you move faster and reduce the lift on repetitive tasks
- Apply an automation-first lens to your own work: if you are doing something manually more than twice, start thinking about how to streamline it
- Partner with the Finance team on identifying and implementing AI-assisted workflows across Deal Desk processes
What We’re Looking For
- 3-5 years of experience in deal desk, commercial finance, or a related operational finance role. B2B SaaS experience is a strong plus but not required
- English proficiency at C1-C2 level (business fluent). This role requires daily written and verbal communication with US-based teams
- Based in Colombia or Mexico with the ability to work US business hours
- Deal desk or quote-to-cash experience: you understand deal review, pricing compliance, approval workflows, and what it takes to close a deal cleanly
- Salesforce proficiency: comfortable navigating opportunity records, pipeline reports, and deal data independently. You work in the system, not just look at it
- Solid grasp of SaaS business model fundamentals: ARR, ACV, NRR, and SaaS revenue recognition (ASC 606)
- Comfortable with pricing analysis and margin modeling: you can work within existing models and help evaluate the financial impact of different deal structures
- Advanced Google Sheets or Excel skills: complex formulas, pivot tables, scenario modeling, and data visualization
- High attention to detail and a strong sense of accountability. You follow through, you notice when something is off, and you say something
- Collaborative by nature: you partner well with Sales, RevOps, and Finance teammates and bring people along rather than going it alone
- DealHub, CPQ, or deal desk systems admin experience is a strong plus
Salary for this role: $60,000 - $90,000 USD annually DOE (can be paid in MX pesos; COR only option available)
The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Gladly's bonus plan for eligible roles. In addition to cash compensation, all Gladly employees are eligible to participate in Gladly's equity incentive plan to receive stock options per the terms of the agreement. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.
Why Join Gladly?
Gladly is redefining customer experience AI — designed for devotion, not deflection. We put people at the center of everything we build, from our platform to our culture. When you join us, you'll enjoy:
- Competitive salaries, stock options, and comprehensive benefits
- Generous paid time off, parental leave, and home office stipends
- A fully remote work environment with opportunities for in-person team gatherings
- A strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive
- A company where AI is not a buzzword. We build AI products and we expect our team to use AI tools daily
We're a team that believes in transparency, collaboration, and the idea that the best work happens when talented people genuinely enjoy working together. Top talent, good vibes, no politics. If this role excites you but you don't meet every qualification, we still encourage you to apply. The perspectives and experiences you bring matter more than checking every box.
Ready to apply?
Apply to Gladly
Billing and Collections Revenue Analyst
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Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.
With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.
Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.
At Salesloft, our Billings and Collections Revenue Analyst will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Finance and Corporate Services department This role will be an integral part in the organization’s order-to-cash and customer analytics process and will contribute to the organization’s financial processes and play a critical role in customer account reconciliations, activities, and key performance indicators.
On a day-to-day basis, you will be responsible for partnering with various departments to ensure exceptional customer service for our customers. Specifically, you will:
- Maintain ownership for managing and mitigating accounts receivable delinquency. This will require reaching out to customers in a fast-paced, goal-oriented accounting and finance department.
- Manage and triage billing cases to reach a resolution
- Support all of the revenue accounting needs
In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to create a culture of cash and build best-in-class credit & risk management policies. You will have an opportunity to make a difference.
WHAT WE’RE LOOKING FOR:
We are seeking a results-oriented, motivated, self-driven individual with a proven track record of successful invoice collections operations and customer service, preferably in a high-growth software as a service environment.
If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Billings and Collections Revenue Analyst is the career path for you!
THE TEAM:
Our Salesloft’s Finance and Corporate Services team is comprised of seasoned and up-and-coming Saas accounting and financial professionals who are all aligned on one vision and mission:
- Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
- Mission: Bring science to the art of sales
The Finance and Corporate Services team consists of results-oriented SaaS accounting and finance professionals that are committed to supporting and adding-value to the business mission of redefining the Sales Engagement space and activating the authentic seller in all of us.
They are also the epitome of our core values and every day they… Lead with humility and respect, Earn customer trust, Put team over self, Redefine what’s possible and Deliver big results.
THE SKILL SET:
- Proven experience with collections, accounts receivable, and billing core functions in a high-growth, fast-paced environment.
- 2-4+ years of progressive customer service and/or Revenue Analyst experience
- Experience in full cycle order to cash process for a software and subscription-based revenue company
- Proven knowledge of collection techniques
- A problem solver with great attention to detail and strive to provide customers with world-class experience.
- Working experience with NetSuite, Salesforce, and/or YayPay/Tesorio is a plus
- Highly detail-oriented and organized in work and ability to meet assigned deadlines
- Ability to act and operate independently
- Strong analytical skills with high proficiency in Excel
- Ability to work cooperatively and collaboratively with all levels of employees, and management to maximize performance, creativity, problem solving, and results
- Strong interpersonal, written and oral communication, and facilitation skills which will enable him/her to interact with a range of personalities and styles and be able to establish effective relationships with all levels of the organization.
- Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
- Takes ownership; ability to set a strategy and motivate others to achieve necessary deliverables
- Unquestionable integrity and personal ethics
- Bachelor's degree
Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers site.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.
#LI-REMOTE
Ready to apply?
Apply to Clari + Salesloft
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
The role
he Sr Data Analyst is a mid-level practitioner role within Analytics, Intelligence, & Optimization. This role is responsible for leading substantial portions of reporting, dashboarding, and performance analysis workstreams that help teams understand business performance, identify opportunities, and support decision-making. The Sr Data Analyst works independently across recurring and ad hoc analytics needs, translates business questions into analytical approaches, and delivers clear, actionable insights to internal and client stakeholders. At this level, the role is expected to demonstrate strong analytical judgment, reliable execution, and growing leadership in how reporting logic, metric consistency, and insight generation are applied across engagements.
Role responsibilities
- Lead the development, enhancement, and ongoing management of dashboards, reporting solutions, and recurring performance analysis.
- Translate business questions into structured analytical approaches, reporting requirements, data needs, and output designs with limited oversight.
- Analyze structured data to identify trends, anomalies, business drivers, and actionable opportunities.
- Own lightweight transformation logic and dashboard-ready data modeling needed to support accurate and scalable analytics outputs.
- Apply and reinforce semantic modeling practices by defining, documenting, and maintaining consistent business logic for metrics, dimensions, and KPIs.
- Validate data quality, troubleshoot reporting issues, and resolve moderately complex data logic challenges in partnership with adjacent teams where needed.
- Synthesize analysis into clear findings, implications, and recommendations for internal and client stakeholders.
- Support stakeholder discussions by clearly explaining performance changes, report logic, assumptions, and recommended actions.
- Partner with Measurement Implementation Analysts, CRO Analysts, SEO / GEO Specialists, Analytics Engineers, and DEPA teams to ensure analytics outputs align to measurement design, platform realities, and business needs.
- Improve analytics delivery by identifying opportunities for better reporting structure, cleaner metric definitions, improved documentation, and more scalable analysis workflows.
- Contribute to governance discipline by following established privacy, measurement, and data-quality standards in day-to-day work.
Must have qualifications
To be considered for this role, you must meet the following essential qualifications:
- Strong working knowledge of digital analytics, reporting, dashboarding, and performance measurement.
- Ability to independently manage recurring analytics workstreams and produce reliable outputs with minimal oversight.
- Strong understanding of data structures, joins, dimensions, metrics, KPI logic, and dashboard design principles.
- Ability to turn data into clear, business-relevant insights and recommendations.
- Strong analytical problem-solving skills, including the ability to investigate anomalies and identify likely drivers of performance.
- Working knowledge of semantic modeling and the role of consistent business definitions in scalable analytics.
- Ability to balance technical accuracy with stakeholder usability in reports and dashboards.
- Strong written and verbal communication skills in English, including the ability to present findings clearly to non-technical audiences.
- Strong attention to detail with a disciplined approach to validation, QA, and documentation.
- Ability to work effectively across distributed teams in the Americas and collaborate across functions, time zones, and client contexts.
Tools / Platforms
- Analytics & Reporting
- Google Analytics 4 (GA4)
- Adobe Analytics
Other digital analytics platforms as needed
- Visualization & BI
- Looker
- Power BI
- Tableau
- Looker Studio
- Data & Querying
- SQL
- BigQuery
- Snowflake
- Excel
- Google Sheets
- Optimization / Experience / CDP Ecosystem
- Optimizely
- Adobe Target
- Dynamic Yield
- CDP and optimization tools as relevant to the client environment
Nice to have qualifications
- Google Analytics certification or equivalent GA4 learning path
- Adobe Analytics learning path or platform training
- Looker, Tableau, or Power BI certification
- SQL certification or equivalent applied coursework
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
The benefits
Beyond a competitive compensation package, we offer:
- Flexibility, with remote and hybrid work options (country-dependent)
- Career advancement, with international mobility and professional development programs
- Learning and development, with access to cutting-edge tools, training and industry experts
Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
Your application process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
Ready to apply?
Apply to Valtech
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
The role
he Sr Data Analyst is a mid-level practitioner role within Analytics, Intelligence, & Optimization. This role is responsible for leading substantial portions of reporting, dashboarding, and performance analysis workstreams that help teams understand business performance, identify opportunities, and support decision-making. The Sr Data Analyst works independently across recurring and ad hoc analytics needs, translates business questions into analytical approaches, and delivers clear, actionable insights to internal and client stakeholders. At this level, the role is expected to demonstrate strong analytical judgment, reliable execution, and growing leadership in how reporting logic, metric consistency, and insight generation are applied across engagements.
Role responsibilities
- Lead the development, enhancement, and ongoing management of dashboards, reporting solutions, and recurring performance analysis.
- Translate business questions into structured analytical approaches, reporting requirements, data needs, and output designs with limited oversight.
- Analyze structured data to identify trends, anomalies, business drivers, and actionable opportunities.
- Own lightweight transformation logic and dashboard-ready data modeling needed to support accurate and scalable analytics outputs.
- Apply and reinforce semantic modeling practices by defining, documenting, and maintaining consistent business logic for metrics, dimensions, and KPIs.
- Validate data quality, troubleshoot reporting issues, and resolve moderately complex data logic challenges in partnership with adjacent teams where needed.
- Synthesize analysis into clear findings, implications, and recommendations for internal and client stakeholders.
- Support stakeholder discussions by clearly explaining performance changes, report logic, assumptions, and recommended actions.
- Partner with Measurement Implementation Analysts, CRO Analysts, SEO / GEO Specialists, Analytics Engineers, and DEPA teams to ensure analytics outputs align to measurement design, platform realities, and business needs.
- Improve analytics delivery by identifying opportunities for better reporting structure, cleaner metric definitions, improved documentation, and more scalable analysis workflows.
- Contribute to governance discipline by following established privacy, measurement, and data-quality standards in day-to-day work.
Must have qualifications
To be considered for this role, you must meet the following essential qualifications:
- Strong working knowledge of digital analytics, reporting, dashboarding, and performance measurement.
- Ability to independently manage recurring analytics workstreams and produce reliable outputs with minimal oversight.
- Strong understanding of data structures, joins, dimensions, metrics, KPI logic, and dashboard design principles.
- Ability to turn data into clear, business-relevant insights and recommendations.
- Strong analytical problem-solving skills, including the ability to investigate anomalies and identify likely drivers of performance.
- Working knowledge of semantic modeling and the role of consistent business definitions in scalable analytics.
- Ability to balance technical accuracy with stakeholder usability in reports and dashboards.
- Strong written and verbal communication skills in English, including the ability to present findings clearly to non-technical audiences.
- Strong attention to detail with a disciplined approach to validation, QA, and documentation.
- Ability to work effectively across distributed teams in the Americas and collaborate across functions, time zones, and client contexts.
Tools / Platforms
- Analytics & Reporting
- Google Analytics 4 (GA4)
- Adobe Analytics
Other digital analytics platforms as needed
- Visualization & BI
- Looker
- Power BI
- Tableau
- Looker Studio
- Data & Querying
- SQL
- BigQuery
- Snowflake
- Excel
- Google Sheets
- Optimization / Experience / CDP Ecosystem
- Optimizely
- Adobe Target
- Dynamic Yield
- CDP and optimization tools as relevant to the client environment
Nice to have qualifications
- Google Analytics certification or equivalent GA4 learning path
- Adobe Analytics learning path or platform training
- Looker, Tableau, or Power BI certification
- SQL certification or equivalent applied coursework
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
The benefits
Beyond a competitive compensation package, we offer:
- Flexibility, with remote and hybrid work options (country-dependent)
- Career advancement, with international mobility and professional development programs
- Learning and development, with access to cutting-edge tools, training and industry experts
Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
Your application process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
Ready to apply?
Apply to Valtech
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
The role
he Sr Data Analyst is a mid-level practitioner role within Analytics, Intelligence, & Optimization. This role is responsible for leading substantial portions of reporting, dashboarding, and performance analysis workstreams that help teams understand business performance, identify opportunities, and support decision-making. The Sr Data Analyst works independently across recurring and ad hoc analytics needs, translates business questions into analytical approaches, and delivers clear, actionable insights to internal and client stakeholders. At this level, the role is expected to demonstrate strong analytical judgment, reliable execution, and growing leadership in how reporting logic, metric consistency, and insight generation are applied across engagements.
Role responsibilities
- Lead the development, enhancement, and ongoing management of dashboards, reporting solutions, and recurring performance analysis.
- Translate business questions into structured analytical approaches, reporting requirements, data needs, and output designs with limited oversight.
- Analyze structured data to identify trends, anomalies, business drivers, and actionable opportunities.
- Own lightweight transformation logic and dashboard-ready data modeling needed to support accurate and scalable analytics outputs.
- Apply and reinforce semantic modeling practices by defining, documenting, and maintaining consistent business logic for metrics, dimensions, and KPIs.
- Validate data quality, troubleshoot reporting issues, and resolve moderately complex data logic challenges in partnership with adjacent teams where needed.
- Synthesize analysis into clear findings, implications, and recommendations for internal and client stakeholders.
- Support stakeholder discussions by clearly explaining performance changes, report logic, assumptions, and recommended actions.
- Partner with Measurement Implementation Analysts, CRO Analysts, SEO / GEO Specialists, Analytics Engineers, and DEPA teams to ensure analytics outputs align to measurement design, platform realities, and business needs.
- Improve analytics delivery by identifying opportunities for better reporting structure, cleaner metric definitions, improved documentation, and more scalable analysis workflows.
- Contribute to governance discipline by following established privacy, measurement, and data-quality standards in day-to-day work.
Must have qualifications
To be considered for this role, you must meet the following essential qualifications:
- Strong working knowledge of digital analytics, reporting, dashboarding, and performance measurement.
- Ability to independently manage recurring analytics workstreams and produce reliable outputs with minimal oversight.
- Strong understanding of data structures, joins, dimensions, metrics, KPI logic, and dashboard design principles.
- Ability to turn data into clear, business-relevant insights and recommendations.
- Strong analytical problem-solving skills, including the ability to investigate anomalies and identify likely drivers of performance.
- Working knowledge of semantic modeling and the role of consistent business definitions in scalable analytics.
- Ability to balance technical accuracy with stakeholder usability in reports and dashboards.
- Strong written and verbal communication skills in English, including the ability to present findings clearly to non-technical audiences.
- Strong attention to detail with a disciplined approach to validation, QA, and documentation.
- Ability to work effectively across distributed teams in the Americas and collaborate across functions, time zones, and client contexts.
Tools / Platforms
- Analytics & Reporting
- Google Analytics 4 (GA4)
- Adobe Analytics
Other digital analytics platforms as needed
- Visualization & BI
- Looker
- Power BI
- Tableau
- Looker Studio
- Data & Querying
- SQL
- BigQuery
- Snowflake
- Excel
- Google Sheets
- Optimization / Experience / CDP Ecosystem
- Optimizely
- Adobe Target
- Dynamic Yield
- CDP and optimization tools as relevant to the client environment
Nice to have qualifications
- Google Analytics certification or equivalent GA4 learning path
- Adobe Analytics learning path or platform training
- Looker, Tableau, or Power BI certification
- SQL certification or equivalent applied coursework
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
The benefits
Beyond a competitive compensation package, we offer:
- Flexibility, with remote and hybrid work options (country-dependent)
- Career advancement, with international mobility and professional development programs
- Learning and development, with access to cutting-edge tools, training and industry experts
Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
Your application process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
Ready to apply?
Apply to Valtech
Data Analyst Std --- Asignacion hibrida CDMX
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Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Data Analyst Std
Responsabilidades
· Recopilar, organizar, analizar y difundir cantidades significativas de información con atención al detalle para garantizar la calidad e integridad de los datos.
· Desarrollar, automatizar, verificar y monitorear proyectos para los análisis orientados a las necesidades de negocio.
· Mejora continua del proceso de análisis de datos e infraestructura.
· Generar insights identificando e interpretando tendencias o patrones en conjuntos de datos con la finalidad de apoyar a negocio con la toma de decisiones basadas en datos.
· Diseñar sistemas de reporting para la visualización de informes periódicos que resuman el análisis de los datos.
· Elaborar vistas y dashboards para proporcionar información útil a negocio.
Skill
· AWS Redshift
· Jira
· Paquetería de Microsoft Office
· Tableau/Power BI
Lenguajes de programación
· SQL
· Python (Pandas, Spark)
Manejo de metodología/filosofía Ágil deseable
· Scrum
· Kanban
Idiomas Nivel de inglés intermedio
Soft Skills
· Comunicación efectiva con stakeholder clave y líderes de negocio.
· Capacidad analítica y organizacional superior.
· Enfoque en resultados con alta capacidad de ejecución.
· Precición y atención al detalle.
· Adaptabilidad proactiva al campo y apertura a retroalimentación.
· Capacidad de autoaprendizaje y mejora continua
· Gestión de proyectos
· Trabajo en equipo con enfoque en sinergia organizacional
Requisitos:
· Escolaridad
· Ing. Sistemas Computacionales Economía
· Matemáticas Actuaría
· Estadística
Asignación hibrida, hay que acudir a sitio 3 veces por semana (Reforma, CDMX)
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Candidate Privacy Policy
Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:
- What information we collect during our application and recruitment process and why we collect it;
- How we handle that information; and
- How to access and update that information.
Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.
Ready to apply?
Apply to Orion Innovation
Purchase-to-Pay Analyst
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At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.
The Global Finance Shared Service Center supports the core business with finance related matters, covering a wide scope of activities across the globe. We ensure suppliers and artists are paid on time for the amazing work they create. We work closely with the local finance teams around the world which means we have an excellent understanding of how the company operates and are kept up to date with key developments in this exciting and fast paced industry. Our teams play a key role in ensuring Sony Music achieve their annual goals each year.
This position is responsible for supporting the PTP SSC team in ensuring that transactional PTP activities for LATAM Entities are completed accurately & timely. The analyst will collaborate closely with the PTP outsourced provider & the SME business & local finance teams.
What You'll Do:
VENDOR MAINTENANCE
- Support outsource provider in successful & accurate completion of vendor master tasks
- Point person for SME business or local finance escalations & trouble shooting – liaising with stakeholders to resolve issues successfully
PAYMENTS PROCESSING
- Ensure all payments for all vendor types (royalty, trade, intercompany) are on schedule & in line with expectations. Collaborate with Outsource provider & local finance team, to complete tasks
- Facilitate urgent payments, ensuring defined controls are maintained, liaising with local finance, SME business & outsourced provider as appropriate
RECONCILIATIONS
- Open PO accrual reconciliations between internal Marketing & Recording Purchasing system (PRS), Basware (AP system) and SAP (GL); monthly for Basware - daily for PRS
- Support outsource provider in resolving any system interface issues & ensure all systems in synch
SYSTEM SUPPORT
Perform user testing for system changes, as required
Who You Are:
- Minimum of 2 years of experience in accounting or finance role
- Bachelor’s degree in accounting preferred
- Problem solving ability
- Proactive self- starter
- Flexible working style
- Strong attention to detail
- Able to work to strict time targets
- MS Office proficient – immediate user of MS Excel
- Knowledge of SAP and banking platforms a plus
- English language proficient - reading, writing, orally
What We Give You:
- A temporary contract
- You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
- A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
- Investment in your professional growth and development enabling you to thrive in our vibrant community.
- The space to accelerate progress, positively disrupt, and create what happens next
- We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
- A benefits portfolio that supports the needs of you and your family, from well-being support and family benefits to paid time off to help you balance work and life.
- Time off for a winter recess
Sony Music Entertainment is a wholly owned subsidiary of Sony Corporation of America.
As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.
We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition, gender identity or disability.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Ready to apply?
Apply to Sony Music Global Job Board
Field Verification Analyst (Analista de Verificación en Campo) - Mexico City (Hybrid)
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Ready to accelerate your career?
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
We're looking for a Field Verification Analyst. At Clara, trust and transparency are the bedrock of our financial ecosystem. In this role, you will be our "eyes on the ground," playing a critical part in our risk management and credit onboarding process. Your mission is to conduct physical onsite visits to B2B clients to validate their existence, operational capacity, and business conditions. By bridging the gap between digital data and physical reality, you directly contribute to mitigating fraud and strengthening the integrity of our credit monitoring for the entire region.
- Primary Responsibilities:
- Conduct onsite visits to client locations (offices, plants, and commercial premises) across the metropolitan area.
- Validate physical business existence and ensure operational activity aligns with declared data.
- Assess onsite indicators including branding, inventory levels, and operational flow.
- Collect structured evidence through geolocated photography, digital checklists, and brief interviews with key personnel.
- Identify and report red flags such as virtual/shared addresses, operational inconsistencies, or simulated business activities.
- Generate standardized, high-quality verification reports on the same day as the visit to ensure fast turnaround times for our Credit and Compliance teams.
- Collaborate closely with Control Desk, Collections, and Fraud teams to provide contextual insights that data alone cannot capture.
- Utilize Google Drive and internal mobile tools to organize documentation and route planning efficiently.
“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”
- 2+ years of experience in field verification, onsite auditing, field collections, or logistics.
- Proven execution in roles requiring high observation skills and the ability to make objective judgments under pressure.
- High mobility: Comfort with being in the field 80–90% of the time.
- Excellent verbal and written communication to deliver clear, unbiased reports.
- Adaptability to fast-changing environments and shifting schedules.
- Experience or interest in using AI tools to automate workflows and reporting.
- Tech-savviness with mobile apps, GPS tools, and digital forms.
- Previous experience in the Fintech, Banking, or SOFOM sectors.
- Fundamental knowledge of KYC (Know Your Customer) and fraud prevention patterns.
- Independent analytical skills using spreadsheets.
- Experience with route optimization to increase daily visit volume.
- A good sense of humor
- Intermediate English Level
Why join Clara
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we are
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We’re the leading B2B fintech for spend management in Latin America.
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Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
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Passionate about making Latin America more prosperous and competitive.
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Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
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Product-led, high-talent-density culture — designed for builders who raise the bar.
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Proud of our open, inclusive, and values-driven environment.
What we believe in
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#Clarity. We say things clearly, directly, and proactively.
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#Simplicity. We reduce noise to focus on what really matters.
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#Ownership. We take responsibility and never wait to be told.
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#Pride. We build products and experiences we’re proud of.
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#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
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#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
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Competitive salary and stock options (ESOP) from day one
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Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
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Annual learning budget and internal accelerated development paths
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High-ownership environment: we move fast, learn fast, and raise the bar — together
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Smart, ambitious teammates — low ego, high impact
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Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
Ready to apply?
Apply to Clara
EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world.
Since the beginning of our journey, we have had one mission: to provide global access for everyone. We believe that transforming challenges into opportunities and making the impossible part of the journey is crucial! That's precisely why we created a payment technology that builds bridges between people and businesses every day in 29 rising markets across the globe.
We call ourselves ebankers, we are global thinkers, we value diversity, we foster creativity and we work hard to connect businesses and people worldwide through payments. Let's make history together?
We are searching for a Senior Analyst for North Cone who will be responsible for supporting teams in Mexico, Colombia, Central America and Caribbean on important operational tasks driving business efficiency. This includes, but is not limited to: managing administrative duties, local campaigns, monitoring fees, benchmarking local data via local relationships and market intel. It is important to have a solid background in the financial, payments, eCommerce and tech industries; and proven established relationships within the local payments ecosystems.
You will also be responsible for
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Own administrative tasks such as supporting invoice processing, purchasing processes, vendor payments, coworking bookings, vacation tracking, expense management, sending legal agreement templates and NDAs, and other administrative activities to ensure smooth local and financial operations.
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Ensure operational process flows and SLAs are properly defined and implemented with local partners.
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Monitor fees (e.g., chargebacks, retries), manage cost inputs in internal databases, and support merchant category code (MCC) validation and value-added cost tracking.
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Support compliance with card scheme and regulatory mandates by tracking scheme rules and creating follow-up action plans with Product and Regulatory teams to ensure EBANX and merchant readiness for new requirements and changes.
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Manage and support marketing campaigns with local providers, partners, global merchants, and internal stakeholders.
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Support Country Managers with market intelligence (product, regulatory, and performance insights), leveraging strong local relationships with partners and providers.
Main requirements for this position
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Native Spanish and fluent English.
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Proven background in the financial services, payments, eCommerce, or technology industry.
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Experience working in project groups within the financial/payments sector in a regional and/or global environment.
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Experience working with payment processing and/or acquirer systems.
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Existing local market contacts in the payments ecosystem and the ability to leverage these relationships to obtain market intelligence.
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Proven experience working cross-functionally in complex and fast-paced environments.
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Excellent interpersonal and communication skills, with the ability to communicate clearly and effectively within a team.
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Based in Mexico City, open to remote and hybrid work environments (within CDMX).
Nice to have
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Big dream mindset and entrepreneurial spirit.
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Proactive, dependable, and resourceful.
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Strong results-driven mindset.
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Ability to identify problems and develop structured action plans.
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Highly organized, with the ability to manage multiple markets and projects simultaneously.
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Self-motivated and comfortable working in rapidly evolving environments.
EBANX offers:
- A challenging environment, with opportunities to grow;
- Spanish, English or Portuguese language classes;
- EBANX Education: budget for long courses;
- EBANX Skills: budget for workshops and courses;
- EBANX Flexible: Birthday Day Off
- EBANX Health: Health and Dental Insurance, with subsidy for dependents, and medicine subsidy for ebankers.
Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.
Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.
✨ An Out Of The Ordinary career is waiting for you here!
Ready to apply?
Apply to EBANX
Senior Data Analyst
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Senior Data Analyst
ABOUT THE COMPANY:
Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.
With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.
Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.
THE OPPORTUNITY:
At Clari + Salesloft, our Senior Data Analysts are pivotal to our company's success. You will be a leader within our fast-growing and high-performing Data & Analytics team, responsible for driving departments to monitor their performance, understand trends, and make more informed decisions.
On a day-to-day basis, you will be responsible for owning the delivery of actionable insights that drive positive change across the business. Specifically, you will:
- Leverage complex datasets to identify and quantify key performance indicators.
- Create dashboards and data visualizations that monitor & measure success.
- Establish and own best practices & training materials for data-savvy users within functional departments.
- Be a key leader in championing the impact of data, company-wide.
In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to [EXAMPLE: sell an impactful and revolutionary software that is changing the way sellers sell.] You will have an opportunity to make a difference.
WHAT WE’RE LOOKING FOR:
We are seeking a highly experienced, results-oriented Senior Data Analyst who can empower the business to make better decisions with data. We are interested in people who are equal parts analytically focused and business-driven, motivated by solving real-world problems and exploring new approaches.
If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Senior Data Analyst is the career path for you!
THE TEAM:
Our Clari + Salesloft Data & Analytics team is composed of Data Analysts & Data Engineers who are all aligned on one mission: to redefine the Sales Engagement space and activate the authentic seller in all of us.
The Data & Analytics team consists of passionate data engineers and analysts with a drive to enable Salesloft to make better decisions. Our team shares a few common traits: they are accountable, unafraid to experiment, and continuously learning.
THE SKILL SET:
- 5+ years in a Data Analyst or similar role
- Expert-level proficiency in SQL and using it to create derivative data structures
- Experience with a data visualization tool (Sigma knowledge is preferred; Tableau or Looker is also a plus)
- Proven track record of using data to drive significant transformations in business processes
- Excellent written and verbal communication skills, including the ability to distill complex ideas and present them with influence to non-data focused individuals and leadership.
- Past experience in a SaaS business model is preferred
- Experience using dbt/Python/R/Git is a plus
- Proficient in AI model implementation or highly motivated to develop expertise in the field
At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.
We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.
If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!
#LI-Remote
Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.
Ready to apply?
Apply to Clari + Salesloft
Salesforce Business Systems Administrator
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ABOUT THE COMPANY:
Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.
With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.
Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.
THE OPPORTUNITY:
At Clari + Salesloft, our Business Systems/Salesforce Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team - leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems. You will have a passionate, capable team supporting you.
On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:
- Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
- Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request.
- Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
- Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
- Integrations and advanced configurations/support
- Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
- Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
- Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
- Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance
In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to impact how we operate internally through technology. You will have an opportunity to make a difference.
WHAT WE’RE LOOKING FOR:
We are seeking a business systems expert - someone with a drive to produce positive change and an eye for detail. You will have a keen eye for opportunities to improve systems and processes, and you are excited to work cross-functionally to make it happen. You are passionate about building relationships, aligning system outcomes to business goals, and helping others succeed. To thrive in this role, you will constantly be developing your skills, keeping up with software trends, building great relationships internally - understanding their priorities and challenges, and networking externally to learn from others’ experiences. You possess an innate curiosity that drives you to pull on threads until you fully understand a functionality or problem.
If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Business Systems Administrator is the career path for you!
THE TEAM:
Our Clari + Salesloft Enterprise Business Systems team is comprised of seasoned and up-and-coming systems experts who are all aligned on one vision and mission:
- Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
- Mission: Bring science to the art of sales
The Enterprise Business Systems team consists of administrators and engineers who drive the business forward and forge their own success. The Lofters on our team share a few common traits: they are self-starters, passionate about solving complex challenges, naturally curious, driven to learn and grow their skills, and aggressively pursuing AI efficiencies.
THE SKILL SET:
- Bachelor's degree
- 2+ years hands-on experience as a Salesforce Administrator/Business Analyst
- Salesforce Certification is a plus
- Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
- Experience in Sales or Business Operations is a plus
- Experience in designing, implementing, and supporting enterprise-level business systems.
- Proven experience with system integrations and middleware technologies.
- Excellent analytical, problem-solving, and process optimization skills.
- Strong communication, collaboration, and stakeholder management abilities.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Experience with business process mapping and documentation.
- Knowledge of system configuration management principles and best practices.
- Ability to define and promote best practices for system usage and administration.
- Project management skills, including planning, execution, and risk management.
At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.
We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.
If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!
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Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.
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