Sales Engineer Jobs in Mexico City.
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Sr. Solutions Engineer
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About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada is seeking a Global Solutions Engineer with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into Fortune 500 companies in LATAM. Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely.
What You'll Do
- Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
- Act as a trusted advisor for Verkada Customers and overcome objections while securing the technical win for Verkada.
- Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
- Work directly with your Account Managers to develop territory strategy for Verkada.
- Design Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment. Cloud Security RFP's/Documents, LTE deployments.
- Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market
- Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
- Write White Papers and Knowledge Base articles about Verkada Products, features, and integrations.
- This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration.
What You Bring
- Entrepreneurial and positive attitude with a strong desire to learn.
- 5+ years of experience as a Sales Engineer, with a proven track record of working with Fortune 500 companies.
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university.
- Strong background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
- Outstanding written & verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
- Able to work and adapt to an ever evolving workplace and company.
- Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
- Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft
- Experience working with Linux systems are a plus.
- Bonus points if you have previous startup experience.
Mexico Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- You must be independently authorized to work in Mexico. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
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About Us
Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.
We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
About the Role
We are seeking a highly motivated and customer-facing Solutions Consultant/Sales Engineer to support our growth across Latin America. This role will partner closely with Sales, Product, and Customer Success teams to drive technical discovery, solution design, technical scoping, and business value for enterprise merchants in the payments and fraud prevention space. The ideal candidate has deep knowledge of ecommerce, payments, fraud/risk management, and can effectively communicate technical concepts in both English and Spanish or Portuguese.
What You'll Doing
- Partner with Account Executives to support the full sales cycle from discovery through close and internal technical handover to implementation teams.
- Lead technical discovery sessions to understand client payment flows, fraud challenges, and business KPIs
- Design and present tailored solutions, including
- Fraud detection strategies (machine learning, risk scoring, policy creation)
- Payment orchestration and optimization
- Deliver compelling product demos, support Proof of Value/Proof of Concepts, and technical presentations
- Translate customer requirements into technical specifications for internal teams
- Act as a trusted advisor to prospects on:
- Fraud prevention best practices
- Chargeback mitigation strategies
- Payment authorization optimization
- Support RFP/RFI responses and technical documentation
- Collaborate with Product and Engineering teams to provide feedback from prospects/existing customers.
- Assist with onboarding handoff to implementation/customer success teams
Qualifications
- 5+ years of experience in solutions consulting/sales engineering/pre-sales OR Fraud/Risk/Payments roles with client facing exposure required
- Fluent in English and Spanish required, fluency in Portuguese a plus
- Strong domain expertise in Ecommerce platforms and payment ecosystems (gateways, PSPs, acquirers, issuers), fraud prevention (chargebacks, dispute management, risk signals, AI/ML models) required
- Experience working with, APIs and basic systems integrations
- Proven ability to present to both technical and business stakeholders
- Experience working with fraud prevention SaaS providers preffered
- Experience supporting enterprise or mid-market accounts preferred
- Background in data analysis/ROI (BI tools, SQL, etc.) preferred
- Prior experience supporting LATAM markets
- Ability to travel as needed for conferences/prospects meetings
Please submit your CV/resume in English
In the News
Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut
Fortune Magazine: Riskified named Best Workplaces in New York for 2022
The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer
Globes: Riskified is among Israel’s fastest growing companies
TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site
CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines
Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Ready to apply?
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Field Solutions Engineer
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Mexico City
What you’ll do as a Solutions Engineer
You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.
As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.
What we look for in our Solutions Engineers
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
Responsibilities
- As critical members of Cloudflare’s Enterprise Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
- In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
- For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
- The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
Requirements
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
- Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
- Minimum 3 years of experience in a customer-facing sales or consulting role (note: doesn't have to be in tech)
- Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
- A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
- Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.
Desired
- You've built web applications before, or contributed to existing web applications in a meaningful way.
- You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
- You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
- You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
- Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
- An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Bonus Points
- Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
- Certifications
More About You
- You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
- You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
- You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
- You understand how to manage a project, work to deadlines, and prioritize between competing demands.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company!
Why this role matters?
As a Technical Support Engineer at Vonage, you will provide first-class support to our rapidly growing strategic customer base, who are integrating our Voice APIs. The ideal candidate will have experience supporting APIs or SDKs, or of software development. You will also be responsible for driving and managing customer-related projects, initiatives and tasks for our strategic accounts, collaborating heavily with Sales and working closely with the rest of the API Group.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….
What you will do?
- Investigate, troubleshoot, diagnose and resolve technical issues related to our Voice APIs
- Communicate effectively (both verbal and written) with our customers and internal stakeholders
- Problem solve, have a natural curiosity and demonstrate the ability to learn rapidly
- Capture knowledge, for customers who prefer solving their own issues without having to contact support
What you must have
- Bachelor's Degree in Computer Science, or equivalent field
- 2+ years experience working as a Support Engineer, with Application Programming Interfaces (APIs), or in the telecommunications or SaaS sectors
- Voice technologies: e.g. SIP, VoiceXML, CCXML, WebRTC, Websockets
- Voice software: e.g. Asterisk, Freeswitch, Kamailio, Voxeo Prophecy
- Experience supporting or integrating APIs and/or SDKs
Any of the following are a plus:
- Experience with developer tools and languages (Python, Ruby, Node/Javascript, Java, PHP)
- Troubleshooting Applications: e.g. Kibana (Elastic Search)
- Linux/Unix operating systems
- Experience building and/or troubleshooting iOS, Android or Javascript SDKs and/or applications
- Knowledge or experience working with KCS (Knowledge Centered Support)
What is in it for you?
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
#LI-Remote
#LI-DHC1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Regional Sales Manager - Enterprise (Data & AI Security)
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role:
Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Data & AI Security Specialists to drive growth in this innovative business.
In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success.
What You’ll Do:
- Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
- Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
- Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
- Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
- Expand relationships with key channel partners and resellers to accelerate deal flow and market reach.
What You’ll Bring:
- Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
- Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
- Strong existing relationships with C-suite executives and channel partners in large enterprises.
- Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
- Reputation for integrity, honesty, and building long-term customer relationships.
#LI-DF1 #LI-REMOTE
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
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Solutions Engineer
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As a Solutions Engineer at Speechmatics, you’ll play a key role in helping customers successfully evaluate and adopt our industry-leading speech technology. You’ll partner closely with Sales to guide customers through the entire technical journey, from discovery and solution design to proof-of-concept delivery and technical validation.
This is a hands-on role: you’ll build demos, write code, deploy environments, and solve real customer problems.
You’ll also take ownership of selected accounts, helping scale the team’s impact while gaining exposure to global customers across multiple industries. We’ll support you with structured onboarding and training so you can quickly become confident with our technology and customers.
What You’ll Be Doing
- Partnering with Sales to lead the technical pre-sales process from discovery to close
- Understanding customer requirements (security, scale, integrations, accuracy, workflows) and designing practical solutions
- Building and delivering technical demos, prototypes, and Proofs of Concept (PoCs)
- Deploying and configuring environments in cloud or on-prem setups for customer evaluations
- Writing scripts or lightweight integrations (Python or JavaScript) to support demos and customer testing
- Troubleshooting customer challenges and guiding them toward successful outcomes
- Delivering engaging technical presentations to customers, partners, and events
- Supporting conferences and showcases with compelling technical demonstrations
- Sharing knowledge internally and helping Sales stay up to date as our platform evolves
Who We’re Looking For:
- Previous experience working in a customer-facing technical role
(Sales Engineering, Solutions Engineering, Pre-Sales, Technical Consulting, or similar) - Hands-on programming ability in Python
- Comfortable working with APIs, integrations, and technical troubleshooting
- Experience deploying or configuring software in cloud, Linux, containers, or networked environments
- Strong problem-solving skills and ability to translate customer needs into workable solutions
- Confident communicator who enjoys working directly with customers
- Self-motivated, curious, and eager to learn new technologies quickly
- Collaborative mindset and ability to manage multiple opportunities simultaneously
We encourage you to apply even if you do not feel you match all of the requirements exactly. The list of requirements is intended to show the kinds of experience and qualities we’re looking for, but it is not exhaustive. If you are interested in the role, the team, and our mission, we would love to consider your application. We are always open to conversations and look forward to hearing from you.
Who we are:
Speechmatics is the leading expert in Speech Intelligence, and uses AI and Machine Learning to unlock business value in human speech worldwide. We work with an amazing mix of global companies, and our technology can integrate into our customers stack irrespective of their industry or use case – making it the go-to solution to harness useful information from speech.
Joining us means working with some of the smartest minds around the world, focused on cutting-edge projects and deploying the latest techniques to disrupt the market. We believe in putting people first; we’ll do all we can to help you develop your skills and give you the tools you need to thrive. Our Focus Fridays give you an undisturbed day of focus, offset with Together Tuesdays when we have our team meetings, so you've always got the right balance.
We have structured a hybrid approach that includes 2-3 designated office days each week. This arrangement ensures that while we embrace the advantages of remote work, we also maintain the vital connection and synergy that only in-person interactions can foster.
This is only the beginning; we’re looking for amazing people like you to continue our journey…
What we can offer you:
No matter what stage of your career you’re at - from paid internships and first-job opportunities through to management and senior positions - we’ll support you with the training and development needed to reach your career aspirations with us. There really is no shortage of opportunities here for you to get involved and collaborate with those around you to deliver your best work.
We offer incredibly flexible working, regular company lunches, and birthday celebrations. But that’s not all. We’ve spoken to our teams to find out what they want. From Private Medical, and Dental for you and your family, through to global working opportunities, a generous holiday allowance and pension/401K matching, we want to make sure our employees and their families are looked after. Every employee will receive a working from home allowance for tech or home office equipment (on top of your choice of laptop and accessories of course). Our approach to parental leave is designed to support employees globally. While this varies by geo, we have support in place for parents (including adoption assistance and reproductive health services) to ensure they have the time and financial resources needed to care for their growing families.
At Speechmatics, our mission is simple: Understand Every Voice out there.
That's not just about our tech – it's the heart and soul of who we are. We welcome different experiences, viewpoints, and identities. For us, it’s not just the right thing to do; it’s our catalyst for sparking innovation and creativity. Our teams thrive in an environment that celebrates and supports everyone – no matter their gender, identity or expression, race, disability, age, sexual orientation, religion, belief, marital status, national origin, veteran status, pregnancy, or maternity status.
But we don’t just open the door to diversity – we actively welcome it. Why? Because we believe every unique voice adds something special to our team, leading us to smarter solutions and a better workplace.
So, come as you are and join our Speechling community. We’re building a place where every voice not only gets heard but is also respected and valued.
For more information on us, please visit our website and follow Speechmatics on our social channels via Twitter, Facebook, LinkedIn, and YouTube.
We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.
#LI-Hybrid
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About the Role
The Sales Solution Engineer is a key professional supporting the VTEX Sales team by leveraging strong technical and multifunctional skills. They maintain close collaboration with development and professional services teams to stay updated on the platform's capabilities. Their role involves highlighting business benefits to prospective customers, defining project scopes, creating technical proposals, and ensuring scalability in solutions. This team serves as both the backbone and driving force of the Sales team, focusing on sales planning and understanding partner needs to deliver effective, tailored solutions.
*For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday.
Job requirements
- 5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles;
- Proven experience managing enterprise-level customer accounts.
- You have experience in developing working relationships across all levels of management, internally and externally;
- You can work multi-functionally with colleagues and managers, internally and externally;
- You can translate complexity into action plans and communications;
- You possess excellent communication and presentation skills, capable of quickly establishing audience confidence.
- You translate the customers' needs into business and architectural solutions;
- You have a tech & math mindset, providing simple solutions to complex problems;
- You are fluent in English (written & speaking).
Nice to have:
- You have deep knowledge of technologies such as HTML, XML, JavaScript, CSS, React, GraphQL, Node.
- Leveraging AI and automation to optimize core pre-sales processes, streamlining tasks and enhancing overall functional efficiency.
Main responsibilities
- Collaborate with the Sales team to provide in-depth technical expertise during pre-sales engagements, ensuring customer confidence in VTEX solutions.
- Work with closely with VTEX strategic partners to develop tailored proposals for leads.
- Develop tailored architectural and business solutions that align with customer needs and VTEX platform capabilities.
- Prepare detailed project scopes, technical proposals, and pricing structures to support the sales strategy.
- Advise customers on platform integration models and best practices, ensuring seamless technical implementations.
- Work closely with internal teams, including Professional Services, Sales and Development, to refine solutions and maintain a robust understanding of the platform.
- Act as a bridge between prospective clients and internal teams, translating client needs into actionable development plans.
- Identify and propose scalable solutions that address customer growth needs while aligning with VTEX capabilities.
- Simplify complex technical challenges into actionable strategies for both customers, partners and internal teams.
- Educate internal stakeholders and customers on VTEX platform features and technical capabilities (Be the owner of the demos).
- Monitor the success of proposed solutions, providing feedback and adjustments as needed to ensure customer satisfaction and long-term engagement.
Other important expectations
- You are a problem solver: you think about solutions not problems.
- You have a customer-focused approach
- Strong interest for a multicultural environment;
- You are an Entrepreneur and a responsible professional
- You are a proactive professional, not afraid to share your thoughts and ideas.
- You are a Strategic thinker
You don't have requirements! If you believe you can do the job and are a good match, we encourage you to apply.
At VTEX, we believe that diversity and inclusion are essential assets in creating an environment of high performance. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected characteristic. We invite all interested applicants to apply for open positions at VTEX and join us in our commitment to building a more diverse and inclusive workplace.
About VTEX
Benefits
- Major Expenses Health Plan
- Meal/Supermarket Voucher
- Minor Expenses Plan
- Dental Insurance
- Life Insurance
Ready to apply?
Apply to VTEX