About the Team

The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM experts who build, QA, and launch marketing campaigns designed by our Lifecycle Marketing partners. This team is goaled on high quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on-time with excellent craft. 

About the Role

As the Senior Associate, Campaign Operations, you will be responsible for building, testing and launching Retention Marketing campaigns designed by our Lifecycle Marketing partners. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for the high quality campaign delivery rate and production efficiency of each campaign launch. This role will report to the Campaign Ops Manager who sits in Mexico City. 

You’re excited about this opportunity because you will…

• Campaign QA & Execution: Build, test, and launch retention marketing campaigns across email, push notifications, in-app messaging, and other channels using Braze and in-house tools. Includes owning the QA review process, collaborating with designers and copywriters, building target audience segments and capturing feedback from multiple stakeholders.
• Cross-functional Collaboration: Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on campaign goals, audience segmentation, and creative execution.
• Performance Analysis: Monitor and analyze campaign performance, providing insights and recommendations to improve quality, craft and efficiency for future initiatives.
• Stakeholder Management: Act as the primary point of contact for Campaign Operations for your Lifecycle Marketing partners, ensuring alignment with company goals and priorities.
• Tool Expertise: Leverage Braze and other internal marketing platforms to implement sophisticated campaigns, including automation, dynamic content, and A/B testing.

We’re excited about you because you bring…

• Experience: 3-4+ years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing
• Technical Proficiency: Hands-on experience with Braze/Iterable or a similar ESP is required. Familiarity with other marketing automation tools is a plus.
• Operational Excellence: Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously.
• Analytical Mindset: Ability to interpret data and analytics to inform decisions and optimize campaign development and quality. 
• Collaborative Approach: Excellent interpersonal and communication skills to work effectively with cross-functional teams and stakeholders

We’re looking for an energetic, creative, and detail-oriented Project Manager to join our Brand Partnerships team. You’ll be at the heart of delivering unique and exciting campaigns for some of the world’s leading brands, ensuring seamless execution from ideation to delivery. This role is ideal for someone who thrives in a fast-paced environment, has a passion for creativity, and enjoys collaborating with cross-functional teams. If you’re someone who loves variety and the chance to stretch beyond traditional project management, this could be the role for you.

About the Role:

Campaign Delivery:

• Drive different department teams for the development and the end-to-end delivery of our brand partnership projects in the Mexico, both media and event-led, ensuring they are on time, on budget, and exceed client expectations.
• Coordinate with internal teams across sales, creative strategy, marketing, design, landings, and our Fever Originals events team, to collaborate on campaign delivery, communicating to the team any and all priorities, deadlines, developments, and decisions made.

Client Services:

• Lead the day-to-day communication with a client throughout the lifetime of a project, delivering outstanding client services and always looking to upsell beyond the current agreement.

Creative Strategy:

• Collaborate with sales and creative strategists to develop innovative campaign ideas and proposals, getting involved with proposal brainstorms and ideation.
• Where needed, support with creating engaging proposal slides and detailed media plans, translating ideas into packages of tangible deliverables that align with the client’s objectives, and time and budget restraints.
• Source and scout potential suppliers.

Production:

• Lead and get involved with branded shoots both locally and nationally.
• Feature in video content as on-screen talent when required.

Reporting and Analysis:

• Conduct regular and thorough reporting and analysis of campaign work, translating data into insightful and constructive stories.
• Find and implement solutions when results need improving.

Market Knowledge:

• Continuously update and maintain understanding and knowledge of the media and events market in which clients operate.
• Build competitor reviews and develop our tools and processes to ensure we stay relevant and competitive.

Team Collaboration:

• Actively participate in regular team meetings and brainstorms.
• Provide guidance and support to junior team members as needed.

About You:

• 3-5+ years of experience in a relevant role, ideally within a media owner or creative/digital/events agency in Project/Account Management or Production.
• Proven track record of delivering exceptional client servicing, with the ability to build and maintain strong client relationships.
• Expertise in crafting visually appealing, client-facing decks that effectively communicate ideas and strategies.
• Outstanding strategic and analytical skills, with a talent for transforming data into engaging and actionable insights.
• Deep knowledge of the global media, advertising, and social landscape.
• A genuine passion for branded content and innovative, out-of-the-box ideas.
• Exceptional numeracy, literacy, and communication skills (both oral and written), paired with strong negotiation capabilities.
• Impeccable attention to detail and a commitment to accuracy.
• A proactive, confident self-starter who thrives in new and challenging situations.
• Natural problem-solver with a collaborative and team-oriented approach.
• Comfortable being on camera (beneficial but not essential), with an openness to feature in social media videos.
• Fluency in English is essential.
• Basic videography skills (beneficial but not essential), particularly using iPhone, are an advantage.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!
• Health insurance
• Fondo de Ahorro
• Gympass membership 
• 20 days annual leave

#LI-Hybrid #LI-CM1 #LI-Fulltime

Process Operations & Productivity Manager

This role focuses on improving how our Customer Success team operates at scale. You will design and implement the systems, workflows, and tools that help CSMs manage renewals, drive expansion, and maintain strong customer health. Your work will directly impact revenue retention, team productivity, and the overall customer experience.

You’ll partner closely with Customer Success, Sales, Product, and RevOps to simplify how work gets done and ensure our operating model supports growth.

What You Will Do

• Design and standardize the Customer Success operating model across segments, including renewal management, expansion workflows, churn mitigation, and account planning
• Audit and improve day-to-day CSM workflows, especially across customer interactions and cross-functional handoffs
• Build clear playbooks and deliver training to embed consistent ways of working across the Customer Success team
• Develop and implement automation and AI-driven solutions, including health scoring, renewal risk signals, workflow triggers, and account insights
• Define and operationalize productivity and capacity models, including revenue benchmarks and workload distribution across CSM portfolios
• Identify productivity gaps and rebalance portfolios to improve efficiency and managed revenue capacity
• Partner on hiring and onboarding Associate CSMs, building structured training programs and enablement materials
• Establish reporting frameworks to track managed revenue, retention, expansion pipeline, portfolio health, and productivity metrics
• Collaborate with Product, Sales, RevOps, and Support to improve handoffs, escalation processes, and churn-risk management
• Lead adoption of new processes and tools through training, documentation, and continuous improvement efforts

What We Are Looking For

• Strong experience in Customer Success, RevOps, Strategy & Operations, or Operational Excellence
• Experience improving or scaling post-sales teams in a SaaS environment
• Proven ability to design processes and implement operational improvements that drive measurable outcomes
• Experience applying automation or AI to business workflows
• Strong systems thinking and ability to translate complexity into clear, scalable processes
• Experience building reporting frameworks and defining productivity metrics
• Strong analytical skills with the ability to interpret data and drive decisions
• Ability to influence stakeholders across teams without direct authority
• Experience designing and delivering onboarding or training programs
• Clear and effective communication skills, both written and verbal
• Strong project management skills and ability to drive initiatives from idea to execution
• High ownership and attention to detail

What We Offer You

Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days

Generous healthcare packages & mental health benefits

401K plus matching & equity grants for all new Smartlies

Wellness benefit & learning reimbursement opportunities

Volunteer time off days & company donation matching opportunities

And so much more…

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

About the Role

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Lead as a Player-Coach and motivate direct reports establishing the highest standard for high-velocity execution through rigorous pipeline management, intensive outbound strategies, timely forecasting and closed deals to ensure individual and team quotas.
• Work cross-functionally to align prioritization & resources amongst, sales, product, marketing, engineering, and operations.
• Work in a fast-paced environment, pivot as needed and adapt quickly to change, as well as be an influencing factor to the team.
• Strategic problem solving, project management, proactively addressing problems and surfacing scalable solutions.
• Hire, develop, and lead a world-class team to support revenue targets for the company.

What You Bring

• Minimum 3+ years of direct sales management experience leading AE teams at a hyper-growth SaaS B2B, Infrastructure company or Tech company 
• Team-player mentality, hard-working, and the ability to be authoritative when necessary.
• Strong oral, written, presentation, and interpersonal skills. 
• Experience developing strong internal and external business relationships across departments.
• Proven track record of reaching and exceeding goals as an individual contributor.
• Demonstrate initiative in helping others achieve their goals.  
• Knowledge of the full Sales cycle, with demonstrated ability to prospect, qualify, and close deals. 
• Salesforce experience a plus 
• Bachelor’s degree required
• Must be willing and able to work onsite.

Mexico Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

You must be independently authorized to work in Mexico. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Monks is seeking a Sr. Project Manager with a knack for design, animation, and video editing at scale. This person will work closely with our clients, so client-facing experience is a must.

This mid level role requires prior experience in digital advertising, transcreation, asset creation and/or integrated production, as well as an understanding of what is needed in the first place to make first-rate projects come about.

Role

• You’ll partner with one of our biggest clients to produce digital advertising assets that require our in-house teams to deliver quality x quantity.
• You are responsible for the process and completion of multiple design & animation projects simultaneously, managing the in- and output of our Design, Illustration and Animation Monks.
• A quality watchdog, you work closely together with our Program/Project Managers and production teams across several time zones to make sure pixels are pushed to perfection.
• You make sure that the work meets the client’s strategy, brand and creative goals, as well as our own quality standards.
• You help scoping and quoting projects, working with senior Monks and department leads to propose timelines and ballparks.
• As part of Monks, you are part of an international production company, with 9,000+ Monks from all production disciplines working together to craft the best of work.

Responsibilities

• A big part of your day-to-day is briefing team members on delivery objectives and keeping everyone informed on the progress of projects, and the latest office gossip.
• You make sure deadlines are met with lethal precision, and flag the ones that aren’t attainable upfront.
• You schedule, track and prioritize assignments and make sure the right resources (we mean people of course!) are available.
• You liaise between clients and teams to make sure Media.Monks nails milestone after milestone, hustling internal resources to meet external deadlines no matter what.
• You’ll be responsible for managing a team of producers and designers in your region, leading with passion and care. 

Requirements

• You have at least 2+ years of hands-on experience doing awesome work as a Producer or Project Manager in digital advertising or creative production.
• Fluent English communication is a must.
• You have a solid understanding of the creative workflow of fast-paced design and animation projects.
• You also have sufficient technical knowledge to foresee and address possible planning/production issues, translating the complexity of such projects into lucid language that clients can understand.
• We need a true-born and fun-loving team player who can successfully work across teams, time zones and technologies.
• You can collaborate comfortably with digital artisans including creatives, illustrators, designers, 2D animators, 3D animators, concept artists.
• Setting up and managing production projects between offices is no easy task and requires superb written and verbal communication skills.
• Spreadsheets are your natural habitat, project management tools your best friend (e.g., TeamGantt, 10,000ft, Basecamp, Post-it notes).
• You break the ice, instead of breaking a sweat when in front of the client and when facing crazy cases of ambiguity.
• You have the experience and tools to solve problems in your back pocket, and you're not afraid to use them as needed.

#LI-VM1

#LI-Hybrid

• Asegurar narrativa y calidad técnica en la creación y edición de contenido audiovisual
• Adaptar formatos, entregar assets y cumplir tiempos de producción.
• Gestionar flujos de trabajo

About the Team

The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM experts who build, QA, and launch marketing campaigns designed by our Lifecycle Marketing partners. This team is goaled on high quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on-time with excellent craft. 

About the Role

As the Senior Associate, Campaign Operations, you will be responsible for building, testing and launching Retention Marketing campaigns designed by our Lifecycle Marketing partners. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for the high quality campaign delivery rate and production efficiency of each campaign launch. This role will report to the Campaign Ops Manager who sits in Mexico City. 

You’re excited about this opportunity because you will…

• Campaign QA & Execution: Build, test, and launch retention marketing campaigns across email, push notifications, in-app messaging, and other channels using Braze and in-house tools. Includes owning the QA review process, collaborating with designers and copywriters, building target audience segments and capturing feedback from multiple stakeholders.
• Cross-functional Collaboration: Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on campaign goals, audience segmentation, and creative execution.
• Performance Analysis: Monitor and analyze campaign performance, providing insights and recommendations to improve quality, craft and efficiency for future initiatives.
• Stakeholder Management: Act as the primary point of contact for Campaign Operations for your Lifecycle Marketing partners, ensuring alignment with company goals and priorities.
• Tool Expertise: Leverage Braze and other internal marketing platforms to implement sophisticated campaigns, including automation, dynamic content, and A/B testing.

We’re excited about you because you bring…

• Experience: 3-4+ years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing
• Technical Proficiency: Hands-on experience with Braze/Iterable or a similar ESP is required. Familiarity with other marketing automation tools is a plus.
• Operational Excellence: Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously.
• Analytical Mindset: Ability to interpret data and analytics to inform decisions and optimize campaign development and quality. 
• Collaborative Approach: Excellent interpersonal and communication skills to work effectively with cross-functional teams and stakeholders

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About You:

• Some experience in Event Management or studies related to it
• Fluent Spanish and English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions.
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Manage of GSuite is a plus.
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Strong academic background is a plus

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks:

Note: Please include an English version of your resume with your application

Get to know the role

• Job Title: Associate Broadcast Producer – Latin America

• Job Summary: Provides direction, creative development, and management of global live broadcasted competitions in Latin America. The broadcast producer will look after the full vertical of a show supporting competitions and products across one or more of Pokémon’s organized play and esport programs.

• FLSA Classification (US Only): Exempt

• People Manager: No

What you’ll do

• Lead live broadcast productions for Organized Play and esports in Pokémon TCG, Pokémon VGC & Pokémon GO ensuring projects remain on track and on budget.

• Manage the workflow of Pokémon Latin America Regional live events such as Run of Show, Talent Selection, Segment Creation, etc

• Work with on Talent Manger on Talent Development and Growth for the Latin America Region

• Create and manage production schedules and deliverables, including project budgets, ensuring on time delivery of assets and successful execution of Pokémon Latin America Regional shows in person.

• Work with internal teams on properly telling the story of the Pokémon Championships, including Worlds.

• Develop and manage broadcast schedules in coordination with internal and external stakeholders and vendors.

• Regularly communicate all pertinent broadcast information with internal stakeholders and cross functional teams to ensure Pokémon Latin America Regional broadcasts meet brand, legal, and game standards, by market and distribution platform.

• Be a resource for new ideas, responsible for creative ideas and execution that lead to increased production value of Pokémon Latin America Regional live events and broadcasts.

• Investigate, propose, and implement new broadcast technology improving the viewer experience.

• Oversee onsite execution of Pokémon TCG, Pokémon VG & Pokémon GO live broadcast initiatives including domestic and international travel.

• Help clear interdepartmental dependencies to keep production moving.

• Track performance, create regular reports, and provide analysis and insights based upon broadcast metrics.

• Adhere to the quality level set by the Pokémon Events & Broadcasts team.

What you’ll bring

• Bilingual proficiency in Spanish and English required. Portuguese not required but a plus.

• Three (3) to Five (5) years of related professional experience.

• Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.

• Past experience working on a production line for a live broadcast.

• Familiarity with Pokémon products, especially TCG, VGC & GO.

• Familiarity with the Pokémon TCG, VGC & GO Community, including tournament meta and top players.

• Expert knowledge of live competition show flow and common tournament formats including single elimination, double elimination, swiss, round robin, and multi-phased events.

• Expert in streaming and video-on-demand platforms including Twitch, YouTube, Facebook, Twitter, Instagram as well as software solutions to facilitate streaming such as xSplit and OBS.

• Advanced knowledge of Adobe Suite of products to support livestream creative and video.

• Proficiency in Microsoft office suite.

• Experience managing live broadcast productions including contracting for production vendors and talent negotiation.

• Experience designing/concepting overlays, scripts, run-of-shows, videos, talking points, story boards, and other assets to facilitate competitive broadcasts.

• Experience supporting at least 200 hours of live broadcasts.

• Experience with onsite production support of at least 15 live broadcasts.

• While passion for the Pokémon brand is a plus it is not required, however knowledge of and a willingness to learn more about the brand is a must.

#LI-PS #LI-Hybrid

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Analytics manager who will:

• Develop and execute the analytics strategy aligned with overall business goals, identifying high-impact analytical opportunities. 

• Lead, mentor, and manage a team of analytics professionals (Associates and Senior Associates). 

• Oversee multiple concurrent analytical projects, ensuring timely delivery, quality, and alignment with business objectives and resource allocation. 

• Act as a primary point of contact for senior business stakeholders, understanding their challenges, translating them into analytical problems and presenting solutions. 

• Drive the adoption of advanced analytical techniques and cutting-edge tools to enhance team capabilities and efficiency. 

• Establish and monitor key metrics for team productivity and project success. 

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Experience: 3+ years of experience in analytics 

  Technical Skills: 

  • Expert in leading BI platforms (e.g., Tableau, Power BI, Looker) for client reporting. 
  • Familiarity with cloud-based data warehouses (e.g., Snowflake, BigQuery, Redshift) and data lakes and Alteryx or data transformation/processing in the cloud (e.g., Azure, GCP, Power Apps, Power Automate).
  • Soft Skills: Exceptional leadership, strategic thinking, problem-solving, and cross-functional collaboration abilities. Proven ability to influence and drive change through data. 
  • Reporting Structure: Reports to a Director or Senior Director of Analytics 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.

 Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Data Engineer Manager who will:

• Collaborate closely with a team of data engineers, developers, and UX designers to create and optimize data pipelines and workflows supporting media performance reporting.
• Manage the design, build, and maintenance phases of client reporting projects.
• Work with Business Intelligence/Data Operations to define and document comprehensive reporting and visualization requirements.
• Ensure high data quality and provide ongoing support and maintenance for existing data workspaces.
• Deploy new client teams to cloud data solutions, offering guidance and support throughout the onboarding process.
• Define clear QA guidelines and automate current QA processes to enhance efficiency.
• With the support of the Associate Director, develop innovative tools, processes, and best practices to achieve workflow efficiencies and drive value for both client teams and clients.
• Act as the subject matter expert for all questions and projects related to data quality, BI tools, and business rules, ensuring that best practices are consistently followed across all initiatives.
• Facilitate effective communication and ensure task progression through regular status meetings and working sessions; proactively identify and resolve project roadblocks and issues.
• Efficiently track and manage a high volume of tasks across multiple stakeholders and projects.
• Build positive and collaborative relationships with internal teams, effectively communicating roles, responsibilities, and expectations.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

Education & Experience:

• Bachelor's or advanced degree in Statistics, Economics, Business, Mathematics, Computer Science, or a related scientific field is preferred.
• Minimum of 4-6 years of experience in data governance processes within a data warehousing, ETL, and business intelligence environment.
• Experience with the full development life cycle of an application or reporting solution – from design through testing and deployment.
• Experience in a media environment (digital investment, analytics, or ad operations) is preferred; an understanding of the media landscape is beneficial.
• Experience and understanding of processes across multiple media channels (digital, search, social, offline, etc.) and handling diverse datasets (paid media, owned, etc.).

Technical Skills:

• Advanced knowledge of databases and data warehouses is crucial, including SQL (most important), MySQL, PostgreSQL, Redshift, Snowflake, etc.
• Advanced knowledge of one or more programming languages is essential, with Python being highly valued.
• Strong knowledge of cloud platforms such as Microsoft Azure, GCP, or AWS (familiarity with any major cloud provider is key).
• Knowledge of data engineering platforms such as Databricks.
• Familiarity with project/product management tools like Jira, Confluence, Smartsheets, Azure DevOps/VSTS.
• Familiarity with business intelligence tools such as Tableau, PowerBI, etc.
• Experience with advertising campaign management/buying platforms (e.g., Sizmek, GCM, Flashtalking, Moat, DV, IAS, Mediaocean, Media Tools, Nielsen, ComScore, Facebook, Twitter, Pinterest, Snapchat, 4C, Brand Networks, YouTube, Google Ads, Bing, Kenshoo, SA360, DV360, Google Analytics, Adobe Analytics) is highly beneficial.

Soft Skills:

• Demonstrates strong attention to detail.
• Excellent verbal and written communication skills.
• Exceptional organizational skills, multi-tasking capabilities, and detail-oriented approach.
• Ability to foster collaborative relationships with other cross-functional teams.
• Ability to manage and prioritize competing projects and deliverables effectively.
• Proactive in elevating and resolving project roadblocks and issues.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Why job seekers choose Geotab:

Meet the Team

At Fever, our Accounting team keeps finances accurate, compliant, and transparent. We define financial parameters, resolve compliance issues, and develop better tools to manage and report data. Partnering with teams like Legal, Operations, and Brand Partnerships, we ensure every project is accounted for and every number tells the right story.

Join us if you want to ensure financial excellence, useinnovative reporting tools, and provide the transparent insights that support our rapid global growth.

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
• Wellhub
• English Lessons
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
• Wellhub
• English Lessons
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
• Wellhub
• English Lessons
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

Our Culture

At SimplePractice, our culture is the foundation of everything we do—it shapes how we work, how we serve our customers, and how we pursue our mission. Guided by five core values, we strive to embody them every day:

• We Think Big
• We Take Simplicity Seriously
• We Come As We Are
• We Act With Humility
• We Are Built On Trust

Culture is a shared responsibility at SimplePractice, driving us to be better teammates and deliver more for our customers. Collaboration and connection are also key to our success. As part of our team, you'll work alongside talented colleagues across multiple countries and have opportunities to collaborate virtually and in-person, in both the U.S. and Mexico.

The Role

As the Senior Engineering Manager, you will lead and support SimplePractice engineers in designing and developing high quality software solutions for our products. You’ll also partner closely with product managers, designers, and other stakeholders to define technical requirements, ensure smooth project execution, and encourage a high performing collaborative team environment.

Responsibilities

• Lead a squad of engineers, fostering collaboration and supporting their professional growth.
• Work closely with product and design teams to define requirements and technical direction and translate those into work
• Provide mentorship to engineers across a variety of backgrounds and experiences
• Set clear performance expectations and provide direct, timely and actionable feedback
• Promote engineering best practices within your squad and across the entire engineering team
• See around the corner to anticipate technical and resourcing challenges
• Ensuring collaboration in a remote / hybrid work environment across cross-functional teams

Desired Skills & Experience

• 5+ years of experience delivering high quality software products as a software engineer
• 5+ years of experience managing software engineers
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
• A strong technical background, including: Experience building web applications using common frameworks (Ruby on Rails is preferred but not required). Experience writing clean, readable and testable code Experience with delivering ML/AI projects (preferred) Experience architecting web applications Solid understanding of SQL and databases Proficiency with Git, CI/CD pipelines, and release management Working knowledge of front-end technologies and frameworks
• Leadership and communication skills, including: A proven track record in managing, mentoring, scaling, and inspiring diverse teams of software engineers in complex, zero-to-one environments.Strong verbal communication and technical writing skills An innate curiosity about new technologies and software engineering patterns The ability to form strong partnerships with your peers in engineering, product, and design, as well as non-technical stakeholders The ability to translate business objectives into technical solutions and plans Understanding of software development lifecycles, agile engineering principles, and other modern engineering practices.
• Experience with identity management, authentication methods, and security standards.

Benefits

We offer a competitive benefits program including:

• • Privatized Medical, Dental & Vision Coverage
  • Work From Home stipend 
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
  • Monthly Meal Reimbursement
  • Holiday Bonus, 15-day Aguinaldo
  • Hybrid Work Schedule & Catered Lunch
  • A relocation bonus for candidates joining us from a different city 
  • Employee Resource Groups (ERGs)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Consultant team helps to drive those efforts across our Tech, Core, and Business Organizations. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from first principles.

What you’ll do

As a People Consultant, you’ll help make Stripe a great place to work and grow. You’ll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed.

Responsibilities

• Partner with and advise front line managers on all things people-related, including performance management and coaching, career development, employee relations, leveling and team effectiveness with a strong focus on belonging and inclusivity
• Advise and consult front line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary
• Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations
• Facilitate smooth roll out of key People programs, including front line manager support for performance review cycles, compensation cycles, employee engagement surveys and ad hoc programs 
• Analyze and present on organizational health trends and insights to managers and leaders; manage tracking and reporting of some key people data to inform team strategy
• Ensure excellent employee experience through key life cycle stages including the departure processes 
• Work with legal counsel and external consultants to help ensure Stripe’s compliance with local labor regulations

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum of 5+ years of HR experience; at least 2-3 years in a client facing HR role (e.g. HR Business Partner, Employee Relations partner)
• Experience partnering directly with managers on performance management, manager coaching, employee relations, team health, and team culture
• Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions’ implementation
• Experience utilizing company policies and practices to determine appropriate recommendations for action
• Exceptional communication skills, both written and verbal
• Strong working knowledge of employment legislation and practices in Mexico

Preferred qualifications

• Experience working in a fast paced, growing environment, preferably in a technology company or a large scale organization
• Project management skills, with an ability to design and execute clear processes while successfully engaging peers and stakeholders to deliver work on schedule
• Proven ability to identify areas for improvement and escalate recurring themes to key decision makers when needed

The Varicent Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program. The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment. This will require building strong relationship with all stakeholders and supporting business goals by solving go to market challenges with innovative solutions. This will include answering product, process and solution specific questions as well as proactively monitoring existing solutions for optimal performance. Adapting and evolving existing solution with net new implementation and adoption of new features and functionality will help further drive the value of Varicent solutions. Working in tandem with the primary TAM, the Associate TAM will play an integral role in owning the customer’s technical success and supporting all system and solution–focused conversations.

KEY RESPONSIBILITIES 

• Advanced SQL is mandatory
• Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers. 
• Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies. 
• Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment. 
• Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM. 
• Prepare and share monthly performance, utilization, and support-related metric summaries. 
• Analyze solution usage and data patterns to help identify potential issues or areas for optimization. 
• Assist in implementing proactive maintenance actions and solution improvements. 
• Collaborate with TAMs and Internal teams to troubleshoot errors, investigate defects, and support solution optimization efforts. 
• Identify opportunities for customer value realization and surface to the primary TAM for strategic review. 
• Contribute to customer conversations that frame Varicent products as targeted solutions to process challenges, enabling thoughtful upsell, cross-sell, and expansion motions. 
• Parter with the TAM team to support sustainable customer engagement, project outcomes, and product adoption. 
• Contribute to planning and estimating tasks within the Technical Success journey, ensuring alignment within available customer VIP entitlement. 
• Work with internal stakeholders to understand change management processes and assist in recommending improvements where appropriate. 
• Collaborate with TAMs to maintain reusable object repository. 

EDUCATION & EXPERIENCE 

• At least 5 years of experience in IT Consulting, Enterprise Software Implementation  
• Prior experience with Query Based Languages and Relational Databases 
• Technical data skills including strong experience with SQL data manipulation, Microsoft Excel 
• Preferred: Understanding of Sales Performance Management domain 
• Strongly Preferred: Hands on experience of Varicent software products (Administering, implementing and / or supporting)
• Basic knowledge of system configurations, data models, and data integration best practice concepts. 

PERFORMANCE BASED SUCCESS CRITERIA  

1-3 Months

During this time, the Associate Technical Account Manager will successfully: 

• Familiarize oneself with company culture, policies, escalation paths, and internal systems.  
• Training and onboarding will be completed.  
• Learn the various systems used in daily operations. 
• Participation in team meetings and events. 

Success Indicators: 

• Complete all onboarding activities and training with passing grades 
• Seen by peers as responsive and professional 
• Demonstrate curiosity and engagement 

4-6 Months

During this time, the Associate Technical Account Manager will successfully: 

• Begin managing defined customer work triaged by your Technical Account Manager cohorts. 
• Adhere to VIP program deliverables including task tracking against active initiatives. 
• Begin to prioritize tasks, escalate blockers, communicate effectively and demonstrate problem resolution, personal growth, and adaptability.  
• Support data validation, report creation, performance troubleshooting, and config changes as needed. 

Success Indicators: 

• Complete assigned technical work with some oversight 
• Demonstrate an understanding of model structure and customer needs 
• Provide meaningful updates and documentation 

7 Months & beyond

During this time, the Associate Technical Account Manager will successfully: 

• Candidate will manage a full client portfolio.  
• Operate as a trusted technical partner, supporting the TAM at a strategic level. 
• Independently deliver core TAM activities 
• Configuration work 
• Troubleshooting & support 
• Documentation of changes and existing build 
• Generating usage, performance, and status reporting (flagging important data points) 
• Participate in journey/plan execution 

After 12 months should be able to perform all duties of a TAM 

• Performing a complete Annual Health Check  
• Articulate findings, risks, and recommendations 
• Support value tracking & outcomes 
• Support cross selling initiatives by documenting use cases and your portfolio’s technical needs 

Success Indicators: 

• Customer confidence and satisfaction 
• Portfolio managed with minimal oversight and escalation 
• High-quality delivery within contractual hours 
• Annual Health Check completed independently

About You:

• Some experience in Event Management or studies related to it
• Fluent Spanish and English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions.
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Manage of GSuite is a plus.
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Strong academic background is a plus

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks:

About The Team

The Android team is responsible for building and maintaining our Crunchyroll apps for Android, Android TV, and Fire TV. Our goal is to produce a robust application that delivers content that will delight and engage our audiences, partners and internal stakeholders. We embody Crunchyroll’s collaborative spirit, and work closely with various internal teams to engineer scalable solutions that can be shared across all client platforms. 

Location: Mexico City 

The intersection of media and technology is our sweet spot and we are fortunate to be headquartered at the epicenter of the creative economy - Los Angeles. This office houses many of our corporate functions and cross-functional teams tasked with creating exceptional experiences for our passionate communities.

About You:

• Develop complex, consumer-facing video streaming applications for Android mobile, Android TV, Fire TV, automotive, and more.
• Strong knowledge of architectural design principles
• Create excellent video streaming experiences optimized for performance and scalability   
• Stay current on techniques, tools, and ecosystem, especially as it relates to Android   
• Minimum 5 years of development experience on Android with Java/Kotlin
• Experience building applications using Jetpack libraries
• Experience with audio/video streaming with Exoplayer
• Ability to provide architectural guidance on app features
• Familiarity with content protection and rights management concepts
• Familiarity and working experience with Agile development methodologies
• Ability to design and create major software components and provide technical leadership for developers
• Ability to quickly learn and apply new technologies
• Excellent communication and creative problem-solving skills
• Familiarity with common CI/CD practices and GIT workflows
• Commitment to producing quality code and documentation

A day in the life of our Senior Software Engineer:

• Work with engineers, product managers, and project managers to implement new features across Crunchyroll's Android TV and Fire TV apps
• Coordinate with team manager on technical designs and technology decisions
• Coordinate with multiple teams and manage dependencies where applicable
• Ensure that team tasks are completed in a timely manner
• Ensure good code quality by doing rigorous code reviews and maintaining good code coverage on tests
• Work with team manager to develop a comprehensive testing pyramid
• Mentor engineers in order to level up their skills

#LifeAtCrunchyroll #LI-Hybrid 

About the role

In the role of Software Engineer II, you will report to the Engineering Manager - Mobile Video Players.

As a Software Engineer on our Android video player team, you will actively contribute to the design, development, and optimization of our Android video player library. You will take ownership of key features and improvements, ensuring high-quality code and performance. You'll collaborate closely with Engineering, Program Management, Product, and QA teams to help shape our technology roadmap and achieve our goals. You'll be a part of an international team of 100+ client engineers, where your contributions will help maintain Crunchyroll's position as the premier Anime streaming service.

We are considering applicants for the location(s) of Mexico City, MX

Core Areas of Responsibility

• Contribute to the design and implementation of software solutions for Android-based video player development
• Collaborate on the definition and development of technical solutions that improve existing features or enhance architectural quality, such as optimizing performance, scalability, and user experience for Crunchyroll’s video player.
• Identify performance bottlenecks and areas of improvement in the codebase that impact user experience or development efficiency, and work with senior engineers to propose and implement solutions.
• Maintain high coding standards and follow best practices in Kotlin development, contributing to a culture of engineering excellence within the team.
• Participate in design and code reviews, providing feedback to ensure high-quality product delivery and alignment with architectural strategies across the team.
• Support a culture of operational excellence by focusing on efficient and maintainable engineering practices in your day-to-day work.
• Stay updated on industry trends and Kotlin development technologies by researching and comparing new tools and frameworks to help keep our video player platform competitive.

About You

We get excited about candidates, like you, because...

• You are passionate about application development and the streaming space, with 3-5 years of industry experience developing in Kotlin.
• You have industry experience developing with Jetpack Compose
• You are committed to upholding excellence in operations, delivery, and engineering practices.
• You have experience developing and maintaining consumer-facing mobile applications.
• You have contributed to Android solutions that serve millions of global users.
• You have worked closely with product and program management to support technology roadmaps and project goals.
• You can demonstrate experience collaborating with senior engineers and team leads to drive Android development initiatives.
• You apply sound judgment to balance trade-offs between performance, scalability, and user experience.
• You have familiarity with multimedia frameworks like ExoPlayer and protocols like MPEG-DASH, HLS, and video streaming technologies.

About the Team

The "Video Player" team is a growing team of international engineers and technology leaders passionate about providing a world class streaming experience for our millions of Anime fans across the world. We provide and maintain solutions on all major device platforms. Your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate, and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Generous time off policies.
• Generous medical, dental, vision, and life insurance
• Support program for new parents

• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About the role

In the role of Software Engineer II, you will report to the Engineering Manager - Mobile Video Players.

As a Software Engineer on our Apple video player team, you will actively contribute to the design, development, and optimization of our Apple video player library. You will take ownership of key features and improvements, ensuring high-quality code and performance. You'll collaborate closely with Engineering, Program Management, Product, and QA teams to help shape our technology roadmap and achieve our goals. You'll be a part of an international team of 100+ client engineers, where your contributions will help maintain Crunchyroll's position as the premiere Anime streaming service.

We are considering applicants for the location(s) of Mexico City, MX

Core Areas of Responsibility

• Contribute to the design and implementation of software solutions for mobile video player development
• Collaborate on the definition and development of technical solutions that improve existing features or enhance architectural quality, such as optimizing performance, scalability, and user experience for Crunchyroll’s video player.
• Identify performance bottlenecks and areas of improvement in the codebase that impact user experience or development efficiency, and work with senior engineers to propose and implement solutions.
• Maintain high coding standards and follow best practices in Swift development, contributing to a culture of engineering excellence within the team.
• Participate in design and code reviews, providing feedback to ensure high-quality product delivery and alignment with architectural strategies across the team.
• Support a culture of operational excellence by focusing on efficient and maintainable engineering practices in your day-to-day work.
• Stay updated on industry trends and mobile development technologies by researching and comparing new tools and frameworks to help keep our video player platform competitive.

About You

We get excited about candidates, like you, because...

• You are passionate about application development and the streaming space, with 3-5 years of industry experience developing in Swift.
• You are committed to upholding excellence in operations, delivery, and engineering practices.
• You have experience developing and maintaining consumer-facing mobile applications.
• You have worked closely with product and program management to support technology roadmaps and project goals.
• You can demonstrate experience collaborating with senior engineers and team leads to drive mobile development initiatives.
• You apply sound judgment to balance trade-offs between performance, scalability, and user experience.

Nice to Haves

• You have contributed to Swift solutions that serve millions of global users.
• You have familiarity with multimedia frameworks and protocols like MPEG-DASH, HLS, and video streaming technologies.

About the Team

The "Video Player" team is a growing team of international engineers and technology leaders passionate about providing a world class streaming experience for our millions of Anime fans across the world. We provide and maintain solutions on all major device platforms. Your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Generous time off policies.
• Generous medical, dental, vision, and life insurance
• Support program for new parents

• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

Workplace Experience Manager 

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Mexico City

The Mexico City office is located in the Polanco district of CDMX, where our cross-functional team assembles to create experiences for Crunchyroll's passionate communities. This position will require flexible travel to offices globally.

About The Role:

We are looking for a Workplace Experience Manager to lead, organize, and coordinate administrative duties and office procedures. This person will play a crucial role in shaping and enhancing the physical and cultural environments where employees work worldwide. They are responsible for overseeing and optimizing various aspects of workplace design, functionality, and amenities to foster productivity, collaboration, and employee satisfaction. This role is responsible for fostering a healthy, safe, and enjoyable environment at Crunchyroll for both employees and guests. This person must be tech-savvy, possess excellent interpersonal skills, and is not afraid to roll up their sleeves to get the job done. Ultimately, their role is pivotal in promoting a positive and supportive work environment that contributes to organizational success and employee well-being on a global scale.

A Day In The Life of Our Workplace Experience Manager:

• Ensuring that employees and managers have the required safety training and are consistently working in a safe manner; developing and implementing safety programs to prevent accidents and injuries.
• Ensuring that the workplace complies with federal, state, local, and company policies and regulations related to safety and facilities.
• Proactively engaging closely with key partners in business and externally to provide transparency and best practices on emerging trends, risks, and issues related to safety and facilities.
• Management of all facilities focused on vendor relationships (including in-office catering, snack and beverage services, janitorial, property management, security, and more).
• Management of office budgets for (drinks, catering, office events, holiday parties, swag, etc).
• Responsible for improving and maintaining the office facilities, including furniture, kitchen area, meeting rooms, and general office open areas.
• Overseeing office supply inventory.
• Lead and schedule routine maintenance and repair of the workplace, office equipment, gym, and assist IT with technology for the office.
• Provide support to the Workplace Experience Team for build-outs, moves, physical space projects, and space planning.
• Assist in coordinating projects related to the opening of new offices globally, including site selection, lease negotiations, space planning, and ensuring the office environment meets company standards.
• Manage ongoing upkeep and renovations of existing offices to maintain a consistent and high-quality workplace experience across all locations. This includes coordinating with cross-functional teams, vendors, and stakeholders to ensure the timely and efficient execution of office-related projects.
• Recommend and implement office improvements to enhance our culture and employee wellness.
• Support PeopleOps and IT teams as needed.
• Work together with our global People Team for company social events, off-sites, and all-hands meetings
• Design and implement creative ways to remind employees of how we embody our mission statement.
• Serve as the main point of contact for physical space and service-related needs throughout the office.

About You:

• Bachelor’s degree (Licenciatura) or equivalent work experience
• Ability to communicate effectively both in Spanish and English, both verbally and in written form
• 5+ years of demonstrated ability in facilities and workplace management experience.
• Working knowledge of architectural, electrical, and mechanical systems, leases, contracts, and related documents.
• Knowledge of emergency/crisis management for building operations.
• Track record in fiscal management and experience preparing and monitoring budgets.
• Adaptable and able to thrive in a fast-paced environment.
• Ability to solicit buy-in from key stakeholders spread across locations globally.
• Ability to act as a flexible and innovative team player with a roll-up-the-sleeves demeanor and a hands-on approach
• Tech-savvy, ideally with knowledge in G-Suite.

Useful Skills

• Subject matter expertise in the areas of flexible work, future of work, and employee experience. 
• Experience with translating a company’s unique DNA and culture into meaningful employee experiences and workplace design.  
• Advanced knowledge of corporate real estate practices, including lease negotiation, capacity planning, construction, vendor and portfolio management with fiduciary discretion, design, and corporate sustainability in mind
• Progressive experience supporting an internationally distributed workforce across large and small offices and remote locations with a proven history of building and implementing a scalable system of standard operating procedures.
• Solid planner, program designer, and project manager; experience with organization-wide implementation 
• Knowledge of industry standards and safety protocols, including local regulatory requirements NOM/STPS/Protección Civil, with prior leadership experience in incident management and emergency/crisis response efforts.
• Experience in managing both a globally distributed team and a workplace portfolio, including new site selection, budgeting, office operations, vendor management, and health & safety compliance. 

Additional Skills:

• Ability to solve problems that are new (no precedent or policy – yet); manage difficult issues while keeping an eye to the future
• Excellent interpersonal and communication skills to interact with executives, managers, and employees while building a climate of trust and collaboration
• Advanced analytical and problem-solving skills. Ability to use metrics  to assess organizational and employee needs, evaluate feedback, and translate those into actionable recommendations to improve the work environment
• Strong cross-functional collaborator and influencer; Ability to navigate complex issues while promoting solutions-oriented approaches and advocating change.
• Experience with developing and leading a service-oriented team culture, known for high craft and execution 
• Experience in highly decentralized decision-making environments; experience in achieving objectives through others
• A core values steward and champion, with a deep commitment to inclusion and diversity. 

Benefits: Mexico City

• Financial & Perks: Competitive salary and exceptional, above-market benefits.
• Health & Well-being: Comprehensive medical, dental, and life insurance coverage.
• Time Off: Generous time off for rest, personal care, and family needs.
• Culture: Join a team of fun, passionate, and highly skilled co-workers.
• Plus: Many more great perks!

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com accounts. If you have any questions of the authenticity of a Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

 Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
• Wellhub
• English Lessons
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the Role:

An expert at initiating, controlling, and delivering successful deployment projects of Motive hardware and software with our highest value customers. In this role, you will create and own the onboarding project along with its metrics for success, including but not limited to Customer Kick Off, Go Live, and CSAT. The Implementation Consultant is a highly skilled project manager and a Motive product expert who uses these skills to guide clients through complex and large onboarding projects while coordinating these efforts with the rest of the Enterprise account team to drive initial adoption as well as to continually train and onboard the customer as they increase the partnership relationship with Motive.

What You'll Do:

• Define and maintain the onboarding program for clients based on our product initiatives
• Define, track and achieve key performance indicators for the onboarding program.
• Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients.
• Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations.
• Ensure the timely and successful completion of new client onboarding for all assigned accounts.
• Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule..
• Hosting virtual or in-person group training sessions for new customers.

What we are looking for:

• 4+ years experience in a customer-facing role in a B2B capacity, preferable in trucking, logistics, or fleet management.
• Strong business background including project management, account management, problem-solving, business planning, and analytical skills.
• Excellent interpersonal, communication (both written and verbal), and presentation skills.
• Experience in delivering client-focused solutions based on customer needs.
• Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level.
• BA/BS degree or equivalent work experience preferred.

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management.

The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers.  This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships.

Key Responsibilities

Enterprise Technical Enablement & Delivery Leadership

• Serve as the primary senior technical point of contact for enterprise and strategic accounts.
• Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments.
• Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams.
• Translate customer business and operational needs into scalable technical architectures and implementation plans.
• Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction.
• Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities.
• Establish and disseminate technical best practices across customers and internal teams.
  
  

Customer Success, Program Ownership & Risk Management

• Build and maintain trusted relationships with senior executive and operational stakeholders.
• Support  executive business reviews focused on ROI, KPIs, adoption maturity, and strategic alignment.
• Own the end-to-end management of technical initiatives, including issue tracking, prioritization, and customer communication.
• Proactively identify delivery risks, develop mitigation strategies, and remove roadblocks to ensure program success.
• Act as a senior escalation point for complex technical and delivery issues, coordinating cross-functional resolution.
• Partner with customers on structured change management strategies to ensure sustained adoption and value realization.

Data-Driven Value Realization & Commercial Impact

• Analyze product usage, operational data, and customer insights to identify optimization and expansion opportunities.
• Support renewals and expansion efforts by aligning demonstrated technical value to customer business outcomes.
• Develop customer success stories and case studies highlighting measurable results and enterprise-scale impact.

Cross-Functional Leadership & Professional Services Alignment

• Partner closely with Professional Services, Product, Support, Engineering, Sales, and Customer Success to deliver cohesive outcomes.
• Summarize and communicate customer feedback related to product gaps, bugs, and roadmap considerations.
• Influence internal prioritization by providing structured, data-backed insights from enterprise customers.
• Participate in the sales cycle as needed to gather technical requirements, shape solution approaches, and support proposals or SOWs.
• Contribute to the development of scalable delivery processes, playbooks, and best practices across the CX organization.
  
  

Requirements

• 7–10+ years of experience in Technical Account Management, Professional Services, Customer Success, Solution Consulting, or IT Project Management within a SaaS, CCaaS, or CPaaS environment.
• Fluency in English and Spanish (both written and spoken) is required.
• Preferred experience in financial services, healthcare/lifesciences, retail and consumer products.
• Proven track record of managing and delivering complex technical initiatives for enterprise customers.
• Strong technical acumen, including experience with APIs, CRM systems (e.g., Salesforce), and modern cloud-based enterprise platforms.
• Demonstrated experience defining scope, managing delivery plans, and coordinating multi-workstream projects.
• Experience with agile and/or waterfall implementation methodologies; PMP or equivalent certification preferred.
• Ability to align technical solutions to strategic business outcomes and ROI.
• Executive-level communication skills with the ability to influence and advise senior stakeholders.
• Strong analytical and problem-solving skills, with comfort operating in ambiguous environments.
• Excellent written and verbal communication skills with a consulting mindset and high attention to detail.
• Experience with contact center technology or customer experience platforms strongly preferred.
• Willingness to travel up to 25–30%.
• Commitment to continuous learning and enablement related to Talkdesk’s evolving platform and innovations.

The Customer Success Manager will be responsible for our SMB market customers, with the goal of offering scalable strategies to ensure customer success through the use of our Blip products.

As a CSM, you will be responsible for building relationships with customers, understanding their needs, and guiding the strategies that will drive their success in adoption and continuity processes.

The main responsibilities you will have are:

• Relationship development:
• Establish and maintain strong relationships with customers, becoming a trusted point of contact.
• Gain a deep understanding of customers' goals and challenges, anticipating their needs through data.
• Onboarding process:
• Design and implement effective onboarding processes so that customers can use our products in the best possible way.
• Collaborate with internal teams to promote a positive experience throughout the continuous process.
• Continuous process: Developing customer success strategies:
• Develop and implement scalable strategies for customer success.
• Identify patterns of success and create 1:1, 1:few and 1:many action plans for potential customers at risk of churn.
• Data and metrics analysis:
• Use customer success data and metrics to assess the health of your customer portfolio accounts.
• Develop KPIs to measure customer success and continuously improve strategies.
• Training and education:
• Provide ongoing training to customers on the features and capabilities of Blip products.
• Develop educational materials and resources to improve understanding and use of the platform.
• Problem management:
• Be the voice of the customer within Blip, so that their main technical/relational problems are shared and, together with internal teams, we work on solutions, thus contributing to customer satisfaction.
• Customer feedback:
• Constantly gather customer feedback and share ideas with internal teams.
• Contribute to the continuous improvement of the platform based on the feedback received.
• Propose projects and actions that contribute to the continuous improvement of your customer portfolio.

Key Requirements

• Minimum 2 years of experience in customer success.
• Exceptional communication and negotiation skills and the ability to build relationships that will help you in your daily challenges.
• Strong analytical skills, sense of prioritisation and ability to work with data to guide decision-making.
• Experience in digital projects/products: software, systems, interfaces.
• Experience in project/product management and quality control.
• Creative problem-solving skills.
• Results-oriented, with the ability to manage multiple projects simultaneously.
• Advanced English and/or Spanish.

About the role

As a Senior Strategic Project Manager, you will own the strategic planning, execution, and reporting for our key live entertainment experiences - maximizing revenue, optimizing marketing and operations, and ensuring world-class delivery across multiple cities. 

This role requires a strong understanding of marketing performance, audience growth, and sales optimization, as you’ll work closely with cross-functional teams to translate insights into measurable business results.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. As a Senior Strategic Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets.

Responsibilities

Revenue & Growth

• Maximize revenue and profit across sites and experiences in collaboration with local teams and marketing teams.
• Oversee sales and marketing plans to meet P&L targets approved and drive ticket sales, awareness, and engagement.
• Analyze business performance, identify inefficiencies, and implement operational improvements.
• Identify and implement new revenue streams, pricing strategies, and marketing optimizations.
• Build and maintain strong relationships with C-level executives and key entertainment partners.
• Ensure delivery quality and customer satisfaction while driving efficiency across teams.

Financial & Operational Management

• Oversee site profitability; ensure financial accuracy and accountability.
• Work with Feasibility and Production teams on vendor negotiations, and customer flow to drive commercial performance.
• Monitor site performance through regular reporting, forecasting, and P&L reviews with internal and partner teams.
  
  

Team Leadership & Collaboration

• Support regional Project Managers, ensuring alignment with strategic goals and performance targets.
• Partner cross-functionally with Marketing, Finance, and Growth teams to ensure seamless execution and impactful results.

About You

We’re looking for someone who…

• Project management or consulting background (5y+ experience)
• Solid understanding of marketing performance, digital acquisition, and growth levers - able to translate data and insights into commercial results
• MBA from top tier school is a plus
• Strong analytical and organizational skills (team management experience is a plus)
• Solution-focused, identifying problems and defining solutions with an entrepreneurial spirit
• Experience managing complex projects
• Strong communication and relationships management skills focused on C-level
• Ability to influence/persuade all levels of staff
• Able to coordinate and audit all different internal and external teams to guide them to success in all achievements that have been agreed upon contract with our partner 
• Willing to get hands dirty and work on all required events tasks
• Curious and keen to push boundaries and try new concepts (progressive contact with top management of the company)
• Fluent English. Other languages are a plus.

This is not a position for an event production background 

What you'll get

All job positions at Fever in Mexico include the following perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Great work environment with a young, international team of talented people to work with!
• Private health + life insurance
• Savings plan contribution
• Wellhub membership
• 20 days of annual leave

Our hiring process

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)
  

On average our process lasts 20 working days and offers usually follow within a week.

About the Role:

We’re looking for someone who understands the world of beauty, influencers, and digital culture, and who wants to design the visuals that live across social media, campaigns, and online experiences.

We’re seeking a Digital Graphic Designer Contractor with a strong focus on marketing content, an excellent visual eye, and a high level of craft.

In this role, you will be responsible for developing and executing digital assets for campaigns, including website banners, email marketing, social media content, and paid media creatives. You will work closely with creative, marketing, and growth teams to create visuals that connect with our community and reflect the aesthetics and energy of the beauty world in digital spaces.

We’re looking for someone proactive, organized, and with strong visual judgment, capable of delivering high-quality work while also bringing ideas and inspiration that help elevate the creative output.

This position reports to the Art and Production Manager and can be fully remote from México.

What You’ll Be Doing:

• Design and develop digital assets for campaigns, website, email marketing, and social media.
• Create paid media creatives adapted for different formats and platforms.
• Translate creative concepts and art direction into high-quality visual executions.
• Ensure visual consistency across all digital channels.
• Collaborate with creative, marketing, and growth teams in the development of campaigns and content.
• Propose visual references, inspiration, and design ideas that help elevate the creative work.
• Adapt and optimize creatives for different formats and digital platforms.
• Stay up to date with digital design trends, social media content, and beauty visual culture.

What We Are Looking For:

• Has 3–5 years of experience in graphic design, with a strong focus on digital content.
• Has experience designing assets for social media, paid media, email marketing, and web.
• Has an excellent eye for typography, composition, aesthetics, and visual craft.
• Has a strong understanding of digital formats and best practices across platforms.
• Has experience working in digital marketing or e-commerce environments.
• Can manage multiple projects and priorities at the same time.
• Is highly organized, with strong time management and task follow-up skills.
• Has experience using project management tools such as Asana.
• Is proficient in Adobe Creative Suite and Figma.
• Has English skills to collaborate within a global team.

Bonus if You Have:

• Experience working with beauty, lifestyle, or consumer brands.
• Experience with performance marketing or conversion-focused campaigns.

What We Offer:

• Competitive salary 
• Work from home flexibility

IPSY is based in the U.S. and we partner with a local agency that assists us with employee recruiting and payroll. 

Please submit CV/Resume in English. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with a local agency that assists us with employee recruiting and payroll. 

#LI-CF1

#LI-Remote 

About the Role:

If you’re inspired by beauty influencers, love the kind of content that lives on social media, and enjoy designing visuals that people want to save, share, and comment on, we’d love to meet you.

We’re looking for a Junior Graphic Designer Contractor with an interest in digital design, a strong visual eye, and a desire to learn and grow within a creative team.

In this role, you’ll work on creating digital assets across different channels, from website banners and email marketing designs to social media content and digital campaign assets. You’ll collaborate with the creative and marketing teams to bring visual ideas to life and create pieces that connect with our community of beauty lovers.

This position reports to the Art and Production Manager and can be fully remote from México.

What You’ll Be Doing:

• Design website banners and digital assets aligned with campaigns and promotions.
• Create email marketing designs following brand guidelines.
• Support the development of creative assets for digital and paid media campaigns.
• Design organic social media content.
• Adapt and resize assets for different digital formats and platforms.
• Collaborate with creative, marketing, and growth teams to maintain visual consistency.
• Stay up to date with digital design trends, social media content, and beauty visual culture.

What We Are Looking For:

• 1–2 years of experience in graphic design or a related field.
• Has interest or experience in design for social media, digital campaigns, or web.
• Has a good understanding of digital formats and social media platforms.
• Has a strong eye for typography, composition, and visual aesthetics.
• Pays close attention to detail and takes pride in their craft.
• Is organized and reliable, with good time management skills.
• Is proficient in Adobe Creative Suite (Photoshop, Illustrator) and has basic knowledge of Figma.
• Is familiar with project management tools such as Asana or similar platforms.
• English language skills to collaborate within a global team.

What We Offer:

• Competitive salary 
• Work from home flexibility

IPSY is based in the U.S. and we partner with a local agency that assists us with employee recruiting and payroll. 

Please submit CV/Resume in English. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with a local agency that assists us with employee recruiting and payroll. 

#LI-CF1

#LI-Remote

THE ROLE 

You'll be the person who makes social-first creative happen. Behind every piece of content that lands on Dove's social channels, there's planning, scheduling, coordination, and problem-solving, and that's where you come in. Working across always-on content, reactive cultural moments, creator collaborations, and campaign launches, you'll manage the full production lifecycle for social content at a pace that matches the platforms themselves. 

We're looking for someone who thrives in quick-turnaround environments, who understands social content production inside and out, and who can coordinate across creative teams, external creators, and client stakeholders without dropping a beat. Success means social work that ships on time, on brief, and on budget, with the studio running efficiently, the team supported, and the client confident in the process. 

WHAT YOU'LL DO 

• Lead end-to-end project management for Dove's social-first content and campaigns, from brief intake through to delivery and publish
• Plan and manage fast-turnaround production workflows for short-form video, static, motion, and interactive social content
• Coordinate with content creators, influencer partners, and talent to ensure smooth production schedules, clear deliverables, and timely asset delivery
• Partner with social media managers to align content calendars, publishing schedules, and reactive opportunities with production capacity
• Manage day-to-day communication with the Dove brand team, keeping stakeholders informed, approvals on track, and feedback loops tight
• Build and maintain project schedules, resource plans, and budgets across multiple concurrent workstreams
• Establish and refine production processes tailored to social speed, including templates, workflows, and toolkits that help the team move quickly without sacrificing quality
• Oversee quality control for all social deliverables, ensuring assets meet platform specs, brand guidelines, and compliance requirements
• Identify and mitigate risks proactively, managing scope, timeline, and budget with clarity and accountability
• Integrate Gen AI tools into production workflows where they add genuine value, improving efficiency, iteration speed, and content volume without compromising craft
• Track and report on project performance, production metrics, and budget utilisation, using data to drive continuous improvement
• Support and coordinate the creative team, removing blockers and fostering a collaborative, organised, and sustainable working environment

WHAT YOU BRING 

• 5+ years of project management or production experience, with a strong focus on social content production for consumer brands
• Proven experience managing fast-paced, quick-turnaround projects across social platforms (TikTok, Instagram, YouTube, and emerging channels)
• A solid understanding of social content formats, production requirements, and platform specifications
• Experience coordinating with content creators, influencers, and external production partners
• A track record of partnering effectively with social media managers and brand teams to align creative production with content calendars and campaign timelines
• Strong budget management skills, including scoping, tracking, and reporting across multiple concurrent projects
• Proficiency in project management tools (such as Asana, Monday.com, Wrike, or similar) and collaborative platforms (Google Workspace, Microsoft 365, Slack)
• Experience with creative review and approval workflows, digital asset management, and compliance processes
• The ability to manage multiple workstreams simultaneously, prioritise under pressure, and communicate clearly when timelines or scope shift
• A collaborative, solutions-focused approach to working with creative teams, keeping people informed, unblocked, and focused
• Experience in beauty, personal care, or FMCG is a strong plus
• Professional proficiency in English; additional languages are a plus

Gen AI and Agentic Thinking: 

• Working knowledge of Gen AI tools (such as ChatGPT, Claude, Midjourney, Adobe Firefly) and how they integrate into social content production workflows
• Agentic mindset: ability to break down complex production challenges, identify the most efficient path, and execute systematically
• Experience managing projects that incorporate AI-assisted content creation, including quality control and approval processes for AI-generated assets
• Understanding of AI capabilities and limitations, with a focus on responsible use and human oversight
• Ability to evaluate where AI tools add genuine production value and where human craft and judgement are essential

Qualifications: 

• Formal Degree is required
• Professional English level spoken and writing.
• Live in Mexico City or Metropolitan area 

NICE TO HAVE 

• Experience working on Dove or Unilever brands
• Experience in an in-house agency, embedded studio, or social-specialist production environment
• Familiarity with influencer and creator management platforms
• Knowledge of social analytics and reporting tools
• Experience working across multiple markets or time zones
• Familiarity with agile or sprint-based production methodologies applied to content.
  
  
  #OLATAM #ReqID16993

#OLATAM #REQID16993

THE ROLE 

You'll be the person who connects Dove with the creators who bring its brand to life in the most authentic, relatable way across social. This is a multi-faceted role that blends influencer strategy, relationship management, creative thinking, and project management. You'll develop and manage the creator community end to end, shaping how Dove partners with influencers and content creators to drive reach, engagement, and genuine advocacy. 

Dove's relationship with creators is different from most beauty brands. The people who represent Dove need to genuinely reflect the diversity, honesty, and purpose the brand stands for. We're looking for someone who understands that influencer marketing for Dove isn't about reach alone. It's about finding and partnering with creators whose audiences trust them, whose content feels real, and whose values align with Dove's commitment to inclusive beauty and self-esteem. 

Success means a thriving, well-managed creator community that delivers consistent, high-quality content, a programme that scales across markets, and influencer partnerships that feel as authentic to audiences as they do to the creators themselves. 

WHAT YOU'LL DO 

Creator Identification and Recruitment 

• Identify, contact, and recruit creators on an ongoing basis, building a diverse community of influencers who authentically represent Dove's brand values and resonate with target audiences across platforms
• Evaluate potential creator partners based on audience relevance, content quality, engagement authenticity, brand alignment, and representation of diverse beauty
• Maintain and manage a structured creator database, tracking tiers, content output, performance, and relationship status

Community Management and Engagement 

• Develop and manage Dove's creator engagement programme, building genuine, long-term relationships with influencers rather than transactional, campaign-by-campaign partnerships
• Manage ongoing communication and dialogue with the creator community, ensuring creators feel valued, informed, and connected to Dove's brand purpose
• Create and distribute regular community communications, such as newsletters, updates, and exclusive content
• Organise and support creator events, focus groups, and community moments that deepen relationships and generate insight
• Ideate and produce creative product mailers and gifting activations that surprise and engage creators in ways that feel personal and on-brand

Campaign and Content Activation 

• Brief and manage creators for campaign activations, always-on content, product launches, and cultural moments, ensuring deliverables are on time, on brand, and aligned with platform best practices
• Develop creative briefs for influencer content that give creators clear direction while leaving room for authentic, platform-native expression
• Coordinate with the creative and social teams to ensure influencer content is integrated into broader content calendars and campaign plans
• Track and record all creator content, ensuring proper usage rights, approvals, and compliance with advertising and disclosure regulations

Performance and Reporting 

• Report on influencer campaign performance, community growth, engagement metrics, and programme impact, using data to refine strategy and demonstrate value
• Monitor creator content quality and audience response, identifying what's working and feeding learnings back into briefs and strategy
• Track programme operations including newsletter engagement, event participation, and community health metrics

Programme Development and Scaling 

• Shape and refine the creator programme's processes, tools, and ways of working, building a model that is efficient, scalable, and replicable
• Support the expansion of Dove's creator programme into additional markets, adapting the approach for different regions, platforms, and audiences
• Contribute to the wider studio's influencer strategy, sharing best practices and insights that raise the standard across the team

Client Partnership 

• Partner with the Dove brand team on influencer strategy, presenting programme updates, campaign results, and recommendations with clarity and confidence
• Manage client feedback and approvals within the influencer workflow, keeping stakeholders informed and the process running smoothly

WHAT YOU BRING 

• 3-5 years of experience in influencer marketing or creator management, with a focus on consumer brands, ideally in beauty, personal care, wellness, or FMCG
• A proven track record of identifying, recruiting, briefing, and managing influencers and content creators across TikTok, Instagram, YouTube, and emerging platforms
• Experience building and maintaining ongoing creator communities or ambassador programmes, not just one-off campaign activations
• Strong project management skills, with the ability to manage multiple creator relationships, campaigns, and workstreams simultaneously without dropping detail
• An understanding of influencer contracts, usage rights, disclosure regulations, and compliance requirements
• Creative thinking, with the ability to develop engaging briefs, gifting concepts, event ideas, and community activations that strengthen creator relationships
• Confidence presenting to and partnering with brand clients, with clear and structured communication skills
• Experience using influencer management platforms and tools (such as CreatorIQ, Traackr, Grin, or similar) and social listening or analytics tools
• Strong analytical skills, with the ability to report on campaign performance, interpret engagement data, and translate findings into actionable recommendations
• An authentic interest in creator culture and social platforms, with an understanding of what makes influencer content feel genuine versus forced
• An appreciation for inclusive representation, with experience or a strong interest in working with diverse creators who reflect a broad range of backgrounds, identities, body types, and experiences
• Highly organised, with a proactive, solutions-focused approach to managing complexity
• Professional proficiency in English; additional languages are a plus, particularly if relevant to multi-market expansion

Gen AI and Agentic Thinking: 

• Working proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity) to support creator research, brief development, reporting, and programme communications
• Agentic mindset: ability to self-direct, prioritise across competing workstreams, identify opportunities, and find efficient solutions independently
• Willingness to experiment with AI tools to improve influencer identification, content analysis, trend monitoring, and workflow efficiency
• Understanding of AI capabilities and limitations, with a commitment to human judgement in relationship management, creative evaluation, and brand alignment decisions

Qualifications: 

• Formal Degree is required
• Professional English level spoken and writing.
• Live in Mexico City or Metropolitan area

NICE TO HAVE 

• Experience working on Dove or Unilever brands
• Experience in an in-house agency, embedded studio, or social-specialist environment
• Multi-market influencer programme experience, with an understanding of adapting creator strategies across regions and cultures
• Experience with influencer-led content production, including on-set coordination and creator direction
• A background in social media management or content creation alongside influencer management
• Experience working with creators on purpose-led or social impact campaigns
• Familiarity with social commerce and affiliate-driven influencer models
  
  
  
  #OLATAM #ReqID16990

#OLATAM #REQID16990

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

We are looking for an experienced, passionate, and critical-thinking event producer who will support our Executive Producer and Project Manager in all aspects of production ensuring that high-quality experiences are delivered. This person will serve as the point of contact on the production side of all projects, being responsible for the third parties involved in the execution, development, and production of the creative deliverables. To support the development of new events, the Associate Producer will research and periodically implement new production formats, technologies, and solutions that could enhance Fever’s experiences. This role requires flexibility, creativity, attention to detail, and the ability to meet deadlines while staying within budgets. The ideal candidate has a proven track record in live event production and experiential marketing. 

Candidates should be passionate about delivering results and producing fun and entertaining experiences for all walks of the public. Strong communication skills are critical to success in this role. The right candidate will be a self-starter and have strong interpersonal and project management skills.

About the Role:

• Manage all aspects of event productions, including pre-production logistics planning, vendor selection, hiring, onsite execution, as well as post-event wrap-up
• Create productions timelines and ensure that teams are keeping to schedule
• Communicate and collaborate with internal cross-functional teams and stakeholders to drive alignment and execution of event deliverables
• Participate in marketing brainstorm meetings and contribute to creative ideation, particularly representing an on-the-ground perspective
• Manage multiple productions and help scale various Fever Original IPs against team targets
• Manage budgets of different scales 
• Research new vendors, technologies, experiences
• Venue research and booking
• Secure proper event permits and meet insurance requirements
• Handle administrative duties including expense reports, invoicing, and working with the legal department on contracts 
• Domestic and international travel and work across time zones may be required 

About You:

You have a track record of successfully produced events with strong data analysis, oral and written communication skills. You thrive in a fast-paced environment and pride yourself on your flexible, detailed, analytical mindset. The role requires a mix of business development and operational experience. Candidates need to be passionate about the entertainment/events industry. You will have to be comfortable delivering results in an ambiguous environment, being exceptionally detail-orientated while looking around corners, and thinking bigger about how we create a compelling experience. 

• 5+ years of experience in the event production industry
• Ability to manage multiple projects at any given time and pull together multiple aspects of an event in an organized and efficient way
• Fluent English and Spanish speaker
• Have an innovative mindset to identify cutting edge solutions in the production space
• Have a strong network of vendors and venues 
• Understanding of technical production requirements 
• Basic knowledge of fabrication processes  and familiarity with permitting processes  
• Huge appetite for learning and the ability to pick up new skills quickly
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions 
• Have strong communication skills and a proven track record of building positive working relationships
• Curious and keen to push boundaries and try new concepts
• Able to communicate with partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Collaborative and willing to get hands dirty
• Experience in virtual events is a plus

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Private health insurance
• Gympass membership
• 20 days of annual leave
• Free food and drinks in our kitchen!

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age, or caring responsibilities. We encourage everyone to apply!

Who you'll work with

You will join one of our offices around the world to work in teams and directly interact with our partners, providers, and venues. 

In this role, you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.

What you'll do

As a Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets.

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Develop and maintain a very high level of relationship with C-level executives from major entertainment companies
• Grow revenue from events by ensuring maximum sales performance, customer excellence, and operational quality while managing budgets and on-site teams 
• Scale our experiences to other cities (opportunity for travel)
• Negotiate and close business deals with partners 
• Execute detailed analysis of business opportunities and processes
• Pitch projects to major entertainment companies
• Manage internal teams involved in the project 
• Represent Fever at local events and with local PR

Qualifications

• Project management / startup  or consulting background (4y+ experience).
• MBA from top tier school is a plus
• Strong analytical and organizational skills with team management experience
• Solution-focused, identifying problems and defining solutions with an entrepreneurial spirit. 
• Experience managing complex projects.
• Strong verbal and written communication skills; and relationships management skills focused on C-level people.
• Ability to influence/persuade all levels of staff
• Able to coordinate and audit all different internal and external teams to guide them to success in all achievements that have been agreed upon contract with our partner. 
• Extensive networking skills and the ability to make partnerships happen. The person needs to be able to lead worldwide touring / not touring project roll-outs that are co-created with big Entertainment companies (e.g.: Bridgerton Experience, Stranger Things Experience, Harry Potter Forbidden Forest Experience)
• Curious and keen to push boundaries and try new concepts while being in contact with the top management - very high visibility and exposure both internally and externally.
• Fluent in Spanish + English
• This is not a position for an event production background

What you'll get

All job positions at Fever in Mexico include the following perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Great work environment with a young, international team of talented people to work with!
• Private health + life insurance
• Savings plan contribution
• Wellhub membership
• 20 days of annual leave
  

Our hiring process

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with your future manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)
  

On average our process lasts 20 working days and offers usually follow within a week.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

· Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

· Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

· Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

ABOUT THE ROLE: 

The Data Operations manager is responsible for managing the development and maintenance of business intelligence and data quality compliance tools. You must also be comfortable with acting as the subject matter expert in the tools and processes you manage, along with being able to gather knowledge from other SMEs and requirements from key stakeholders. In this role, you will also manage the creation of project plans, prioritization of tasks, and hold all responsible parties to deadlines and deliverables. The Data Operations manager is expected to facilitate the progression of projects through status meetings and act as the intermediary between project teams. You will report to the Associate Director or Director and will provide overviews of project status, progression and roadblocks. This role requires a strong familiarity with all available analytics and technology tools, both syndicated and proprietary.                                                                                        

YOUR IMPACT: 

Business Analysis/Project Management 

• Analyze data and consult with subject matter experts to design and develop business requirements for various tools and processes; Create, gather and write Business and Technical Requirements Documents 

• Act as the subject matter expert for questions/projects relating to data quality, BI tools, business rules; Ensure that best practices are being followed amongst all projects 

• Must familiarize themselves with the full campaign implementation workflow across all functional teams, including campaign set up, launch, testing, reporting and reconciliation 

• Create and manage project timelines and tasks in project management tools; manage the allocation of resources and effort across projects 

• Facilitate communication and progression of tasks through regular status meetings and working sessions; proactively elevate and resolve project roadblocks and issues 

Data Quality/Compliance 

• Manage the investigation and resolution of potential data issues existing within business intelligence tools 

• Proactively identify, propose and generate targeted solutions for data quality issues and operational inefficiencies; must collaborate with cross-functional teams to devise solutions and training plans 

• Track the progress and resolution of data issues, elevating any critical issues to upper management 

• Supervise Senior Associates and Associates to perform data quality assurance and data processing tasks 

Overall 

• Effectively keep track of and manage a high volume of tasks across multiple stakeholders and projects 

• Builds positive relationships with internal teams; effectively communicate roles, responsibilities and expectations 

• Builds positive relationships with vendors and partners 

YOUR QUALIFICATIONS: 

• Bachelors or advanced degree in Statistics, Economics, Business, Math, Computer Science, or Sciences is preferred 

• Minimum 3 years’ experience in data governance processes in a data warehousing, ETL and business intelligence environment 

• 3 years’ experience in media; digital Investment, analytics, or ad operations is preferred 

• 1-2 years’ experience in business analysis 

• Experience and understanding of processes across multiple media channels (digital, search, social, offline, etc.); Experience in handling diverse datasets (paid media, owned, etc.) 

• Strong familiarity with relational database management systems; Experience with SQL, Microsoft Azure a plus 

• Familiarity with project/product management tools like Smartsheets, Azure DevOps/VSTS 

• Familiarity with business intelligence tools such as Tableau, PowerBI, Datorama, DOMO, Looker, GDS 

• Experience with advertising campaign management/buying platforms such as Sizmek, DCM, Moat, DV, IAS, Mediaocean, Media Tools, Nielsen, ComScore, Facebook, Twitter, Pinterest, Snapchat, 4C, Brand Networks, YouTube, Google Ads, Bing, Kenshoo, SA360, DV360, Google Analytics, Adobe Analytics 

• Advanced excel data manipulation skills required; VBA/macros is a plus 

• Familiarity with programming languages/development tools a plus: Python, R, JavaScript, GitHub, etc.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

For Mexico:

This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances.

For Colombia:

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

SOBRE EL PROYECTO

Dentro de la estrategia 2026 de Market Development LATAM, el proyecto de Comunidades LATAM busca construir un ecosistema de comunidades segmentadas por nivel de madurez de los creadores digitales en la región hispanohablante.

Cada comunidad opera bajo tres pilares de valor: Networking, Estrategia y Soporte, con beneficios diferenciados según el nivel de madurez del creador. La hipótesis central es que la segmentación + comunidad generan mayor retención y LTV para la plataforma.

OBJETIVO DEL ROL

Liderar la planeación, ejecución y medición del proyecto de Comunidades LATAM, asegurando la entrega de valor a los creadores a través de los tres pilares (Networking, Estrategia y Soporte), el cumplimiento de las metas de engagement y NPS por segmento, y la articulación con las demás iniciativas del área de Market Development.

RESPONSABILIDADES PRINCIPALES

Gestión y Operación de Comunidades

• Diseñar, planificar y ejecutar el calendario de actividades de las comunidades  (Academy Sessions, Hotseats, Hotmart Day, Inmersiones, Oficinas Técnicas, entre otros).
• Gestionar la operación diaria de los canales de comunicación de cada comunidad (grupos de Telegram, plataformas de contenido, etc.).
• Asegurar que cada actividad entregue valor alineado a los tres pilares: Networking, Estrategia y Soporte.
• Coordinar la logística de eventos presenciales y virtuales asociados a las comunidades.

Segmentación y Engagement

• Definir y gestionar los criterios de ingreso, permanencia y progresión entre comunidades.
• Diseñar estrategias de engagement diferenciadas por segmento, considerando el perfil y las necesidades de cada nivel de creador.
• Implementar y optimizar el programa de beneficios por nivel, generando progresión aspiracional entre segmentos.
• Monitorear métricas de participación y proponer acciones correctivas cuando los indicadores estén por debajo de la meta.

Medición y Reporting

• Definir y dar seguimiento a los KPIs del proyecto: participación en eventos.
• Preparar reportes periódicos de resultados y aprendizajes para el liderazgo del área.
• Documentar casos de éxito y mejores prácticas del ecosistema de comunidades.

Coordinación y Gestión de Stakeholders

• Articular con el equipo de Market Development (NOVA 30, Boost, Launch, Masterminds) para asegurar coherencia en la experiencia del creador.
• Coordinarse con el equipo de comunidades de Brasil para alinear marcos de referencia, intercambiar aprendizajes y mantener consistencia en el modelo.
• Gestionar proveedores y recursos externos (diseño, copy, automatización) necesarios para la operación de las comunidades.
• Colaborar con áreas transversales (Brand, Product, Customer Success) en iniciativas que impacten a los creadores del ecosistema.

Contenido y Experiencia del Creador

• Curar y desarrollar contenido relevante para cada segmento: estudios de mercado, guías estratégicas, materiales de soporte técnico.
• Identificar speakers, mentores y expertos para las actividades de cada comunidad.
• Diseñar experiencias que fortalezcan la identidad de cada comunidad y el sentido de pertenencia de los creadores.
• Recopilar feedback de los creadores para iterar y mejorar continuamente la propuesta de valor.
  
  

  REQUISITOS DEL PERFIL

  Formación y Experiencia

  • Licenciatura en Administración, Marketing, Comunicación o carrera afín.
  • 3 a 5 años de experiencia en gestión de proyectos, community management o roles similares en el ecosistema digital, edtech o creator economy.
  • Experiencia liderando programas de comunidad, memberships o ecosistemas de usuarios.
  • Experiencia gestionando múltiples stakeholders y coordinando equipos multidisciplinarios (diseño, copy, automatización, etc.).

  Habilidades Técnicas

  • Dominio de herramientas de gestión de proyectos (Monday.com, Asana, Notion o similares).
  • Manejo de plataformas de comunicación comunitaria (Telegram, Discord, Slack o similares).
  • Conocimiento de herramientas de automatización (ManyChat, ActiveCampaign, HubSpot o similares).
  • Capacidad analítica para interpretar datos de engagement, NPS y retención, y tomar decisiones basadas en datos.
  • Español nativo. Inglés avanzado. Portugués un diferencial importante.

  Competencias Clave

  • Pensamiento estratégico con capacidad de ejecución: habilidad para traducir la visión de comunidad en acciones concretas y medibles.
  • Orientación al detalle y a la experiencia del usuario: obsesión por entregar una experiencia de alto nivel a los creadores.
  • Comunicación efectiva y empatía: capacidad de conectar con creadores de distintos niveles de madurez y contextos culturales en LATAM.
  • Autonomía y proactividad: capacidad de tomar ownership del proyecto, anticipar problemas y proponer soluciones sin esperar indicaciones.
  • Colaboración y adaptabilidad: disposición para trabajar con equipos multiculturales y adaptarse a un entorno dinámico y de alta velocidad.

  DESEABLES (NO EXCLUYENTES)

  • Conocimiento del mercado de creadores digitales y la economía del conocimiento en LATAM.
  • Experiencia previa en empresas de tecnología, SaaS o plataformas de educación digital.
  • Familiaridad con el ecosistema Hotmart o plataformas similares (Teachable, Kajabi, Thinkific).
  • Experiencia organizando eventos presenciales y virtuales para comunidades.
  • Portugués intermedio o avanzado para articulación con el equipo de Brasil.

Corporate Development Manager - LATAM

Ebury Mexico City Office - Hybrid: 4 days in the office, 1 day working from home per week

Ebury has designated LATAM as a primary growth pillar, with an immediate strategic focus on the Andean Region. To deliver on this mandate, we require a dedicated Corporate Development Manager with deep expertise at the intersection of Fintech and regulation.

The complexity of these specific markets demands a lead capable of launching and scaling operations in high-barrier environments. This role is critical to mitigating regulatory risk and accelerating our time-to-market, ensuring Ebury successfully converts its regional expansion strategy into operational revenue.

What you’ll do

• Lead the definition and execution of the roadmap for launching and scaling Ebury in LATAM (specifically Argentina, Colombia, or Peru), providing qualitative analysis to support the broader Americas corporate strategy.
• Collaborate with Regulatory Expansion, Legal, and Compliance teams to lead regulator relationships and work with external partners to ensure compliant operations in complex environments.
• Navigate the intersection of Fintech and local regulation, managing critical relationships to secure licenses and operational stability across the region.
• Manage end-to-end projects focused on delivering both organic and inorganic growth (M&A/Partnerships) across the Americas region.
• Bridge the gap between global strategy and local execution by collaborating with cross-functional teams to deliver key strategic projects and scale operations rapidly.
• Analyze regional data and market trends to propose innovative ideas that adapt Ebury’s product suite to the LATAM financial ecosystem and drive continuous growth.
• Continuously evaluate the impact of your initiatives, using performance insights to adapt plans and pivot strategies in a fast-paced, hyper-growth environment.

What you’ll need

• Degree in Economics, Business Management, Law, or a related field.
• Minimum of 5-6 years in Management Consulting, Corporate Development, or Strategic roles within Fintech or Financial Services.
• Proven track record in the LATAM region with deep, hands-on experience in the Fintech ecosystem and regulatory environments—specific experience in Colombia and/or Peru is highly prioritized.
• Solid experience in launching and scaling operations in complex markets; specific experience in Payments, Lending, or FX is a strong advantage.
• Exceptional analytical and problem-solving skills, with the ability to navigate high-pressure regulatory environments and ambiguity.
• Advanced Excel and PowerPoint skills for financial modeling and executivelevel storytelling.
• Full professional fluency in English and Spanish is mandatory. Portuguese is a plus.

Personal Characteristics:

• Enthusiastic and motivated
• Interest in the burgeoning FinTech scene
• Demonstrated organisational and project management skills
• Pragmatic thinking coupled with a can-do attitude
• Agility to work across the company with various groups
• Entrepreneurial and creative in finding solutions

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Fabienne Zigrit

#LI-FZ1

#LI-HYBRID