Scale AI is looking to hire a highly motivated and enthusiastic Global Travel & Expenses Manager to join its Corporate Accounting team. This crucial role will play an integral part in building its global travel and expense operations in a fast-paced environment. This role will be responsible for managing the strategic Travel program and expenses cycle and supporting the month-end close process. You must have strategic thinking, strong analytical skills and an eagerness to learn, as well as be a collaborative team player.  You’ll need to not be afraid to roll up your sleeves and pivot between high-level vendor negotiations and hands-on system troubleshooting and also doing tactical work. 

What you’ll be doing:

• Design and execute the global travel category strategy, leading end-to-end supplier selection (RFP), onboarding, and lifecycle management for airlines, hotels, and ground transportation.
• Architect high-leverage negotiation strategies to secure preferential rates and corporate benefits, ensuring maximum ROI on the company’s annual travel spend.
• Champion "Preferred Supplier" adoption through creating policies, data-driven influence and internal marketing, optimizing corporate leverage and volume-based discounts.

• Govern the global Travel & Expense (T&E) ecosystem, overseeing corporate credit card programs and employee reimbursements to ensure 100% alignment with fiscal policy and tax compliance.
• Execute rigorous internal controls and audits, identifying leakage or non-compliant spending patterns and implementing corrective action plans.

• Pioneer process optimization by auditing existing workflows and designing automated, scalable solutions that reduce friction for the traveler while increasing back-office efficiency.
• Serve as the Functional Product Owner for travel-related technologies (e.g., Navan, Brex, etc), managing system integrations, troubleshooting technical hurdles, and leading future-state implementations.
• Synthesize T&E data into actionable insights, delivering ad-hoc analysis and executive reporting that informs budgetary decisions and policy shifts.

What we’re looking for:

• Minimum 4 years of Travel, AP and/or accounting experience.
• Experience with OBT software (Navan, Spotnana, Egencia, etc).
• Experience with employee expenses systems: Netsuite, Coupa, Brex or other major systems.
• Bachelor’s degree in Accounting/Finance, or related degree.
• Strong understanding of full global travel industry.
• Excellent organizational skills and ability to handle multiple priorities within deadlines.
• Excellent AI, problem-solving skills and high level of attention to detail.
• Excellent verbal and written communication skills in English.
• Proficient knowledge of Microsoft Excel.
• Remote based in México.
• 15% travel, primarily to the USA but potentially also to worldwide Scale travel locations

Nice-to-haves:

• Experience with S2P software (Brex, Zip, LevelPath and/or Navan).
• Prior experience at a fast growing start-up or public company.
• Passion for the AI industry.

Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models, you will design and execute the solutions, tools, and processes that power high-quality training data at scale. You’ll ensure precise, timely delivery of datasets that drive perception, manipulation, and autonomous decision-making in robotic platforms. With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges—your contributions will be key to solving them.

You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators.

The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe.

You will:

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideally you'd have:

• Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
• An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day to day activities and improving processes
• An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
• Analytical, planning, and process improvement capability

Nice to haves:

• Experience with reading SQL and/or another database language
• Experience with Python and/or Mode Notepad scripting

Monks is seeking a Sr. Project Manager with a knack for design, animation, and video editing at scale. This person will work closely with our clients, so client-facing experience is a must.

This mid level role requires prior experience in digital advertising, transcreation, asset creation and/or integrated production, as well as an understanding of what is needed in the first place to make first-rate projects come about.

Role

• You’ll partner with one of our biggest clients to produce digital advertising assets that require our in-house teams to deliver quality x quantity.
• You are responsible for the process and completion of multiple design & animation projects simultaneously, managing the in- and output of our Design, Illustration and Animation Monks.
• A quality watchdog, you work closely together with our Program/Project Managers and production teams across several time zones to make sure pixels are pushed to perfection.
• You make sure that the work meets the client’s strategy, brand and creative goals, as well as our own quality standards.
• You help scoping and quoting projects, working with senior Monks and department leads to propose timelines and ballparks.
• As part of Monks, you are part of an international production company, with 9,000+ Monks from all production disciplines working together to craft the best of work.

Responsibilities

• A big part of your day-to-day is briefing team members on delivery objectives and keeping everyone informed on the progress of projects, and the latest office gossip.
• You make sure deadlines are met with lethal precision, and flag the ones that aren’t attainable upfront.
• You schedule, track and prioritize assignments and make sure the right resources (we mean people of course!) are available.
• You liaise between clients and teams to make sure Media.Monks nails milestone after milestone, hustling internal resources to meet external deadlines no matter what.
• You’ll be responsible for managing a team of producers and designers in your region, leading with passion and care. 

Requirements

• You have at least 2+ years of hands-on experience doing awesome work as a Producer or Project Manager in digital advertising or creative production.
• Fluent English communication is a must.
• You have a solid understanding of the creative workflow of fast-paced design and animation projects.
• You also have sufficient technical knowledge to foresee and address possible planning/production issues, translating the complexity of such projects into lucid language that clients can understand.
• We need a true-born and fun-loving team player who can successfully work across teams, time zones and technologies.
• You can collaborate comfortably with digital artisans including creatives, illustrators, designers, 2D animators, 3D animators, concept artists.
• Setting up and managing production projects between offices is no easy task and requires superb written and verbal communication skills.
• Spreadsheets are your natural habitat, project management tools your best friend (e.g., TeamGantt, 10,000ft, Basecamp, Post-it notes).
• You break the ice, instead of breaking a sweat when in front of the client and when facing crazy cases of ambiguity.
• You have the experience and tools to solve problems in your back pocket, and you're not afraid to use them as needed.

#LI-VM1

#LI-Hybrid

About the Team

The Dasher Growth Marketing team is focused on building and nurturing our Dasher base by building a relationship with our couriers and providing them with an engaging and relevant cross-channel experience. The Dasher Growth Marketing team at DoorDash is growing rapidly and it is expected this person will be a leader on the team, help develop our marketing approach, and grow their career as the team expands.

About the Role

We’re looking for a talented and driven Senior Associate, Dasher Performance Marketing with strong experience in creative optimization for paid channels to support and scale a world-class Dasher acquisition program. This is a hands-on, Media Ops–grounded role focused on execution, creative performance analysis, and operational excellence.

You’ll have an immediate impact by owning creative performance analysis, reporting, and trafficking across our main paid media channels throughout  the U.S., Canada, Australia, and New Zealand. You’ll manage a high-performing creative acquisition program with support from our U.S.-based team, solving complex problems and making strategic recommendations that directly drive Dasher growth.

Based in Mexico City (CDMX), you’ll be among the first marketing hires in our local office. You’ll also partner closely with platforms like Meta, TikTok, Google, and Snapchat to test new products, implement new creative strategies and unlock scalable growth opportunities.

You will report directly to our Manager, Dasher Performance Marketing (CDMX).

You’re excited about this opportunity because you will…

• Be part of the founding DoorDash team in our Mexico City office, helping shape how Media Ops and performance marketing operate locally.
• Own creative performance across paid channels (especially Paid Social) for Dasher acquisition, ensuring we hit performance targets while continuously improving creative effectiveness.
• Serve as the single-threaded owner of creative performance insights, translating data into clear, actionable recommendations for both media and creative teams.
• Measure a structured, hypothesis-driven creative experimentation roadmap—including:
• A/B and multivariate creative tests (concepts, hooks, formats, messaging, and CTAs)
• Creative-driven optimization and algorithm tests in partnership with media channel owners
• Translate creative performance data into production guidance by identifying winning patterns in messaging, visuals, angles, and formats, and turning those learnings into clear feedback for designers, agencies, and traffickers.
• Work day-to-day with media teams, creative agencies, platform partners, and traffickers to:
• Build and refine creative briefs grounded in performance insights
• Own creative trafficking, QA, naming conventions, and flighting for both always-on refreshes and specialized campaigns
• Quickly launch, iterate, and scale winning assets while maintaining clean test hygiene
• Build and maintain performance reporting and monitor key metrics such as CPA, CPC, CVR, CTR, flagging risks and opportunities early.
• Partner cross-functionally with creative, growth, analytics, and local teams to align on goals, share learnings, and feed creative insights back into broader strategy.

We’re excited about you because…

• You are proficient in English (written and spoken) and comfortable presenting performance results and recommendations to a variety of stakeholders.
• You have 4+ years of experience in performance marketing, paid media, or creative optimization roles, ideally focused on acquisition.
• You have direct, hands-on experience with:
• Paid Social media buying and optimization (Meta, TikTok, Snapchat, Pinterest, etc.)
• Creative testing and experimentation, either in-house or at an agency
• You are highly analytical about creative and comfortable working deeply in data:
• Very strong in Excel / Google Sheets
• Deep familiarity with performance metrics such as CPA, CPC, CVR, CTR
• Able to build structured analyses that explain why creative worked and what should happen next
• You are operationally strong and comfortable following and helping manage cross-functional workflows within a Media Ops environment.
• You have creative fluency—you can evaluate ad concepts, messaging, hooks, and formats and provide clear, actionable feedback, even if you’re not producing creative yourself.
• You enjoy collaborating with creative teams and agencies – you can speak both “data” and “creative,” and you’re skilled at turning numbers into simple, inspiring direction.
• Preferred: Experience with web & app tracking / attribution (e.g., MMPs, pixels, server-side tracking).
• Preferred: SQL knowledge (or a strong desire to learn) to dig into cohort, funnel, and LTV analyses.
• Preferred: Experience working on multi-sided marketplace businesses, understanding supply/demand dynamics and quality of acquired users/partners.

About the opportunity 

At Teads, we believe operations should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Operations & Data Analytics Manager (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

You will own the evolution of Teads’ global measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Measurement & Analytics

• Support the evolution of Teads’ global measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for teams and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Marketing, Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the team

Operations & Enablement

• Ensure the operations ecosystem runs efficiently, enabling prioritization and continuity of campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on team activities 
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in data analysis, operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you

• Hybrid working model (3 days per week in the office).
• Expand your toolbox with our mentorship program and internal learning tools.
• Pet friendly office.
• Happy hours & Free lunch twice a week that is cooked by a renowned chef.
• …and of course a fully stocked kitchen!

Please submit your CV in English.

At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for a Strategic Account Manager to help us shape the future of measurement. In this role, you’ll work with talented professionals across the globe within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.

About the Role: You will own the entire commercial lifecycle for AppsFlyer’s enterprise clients. As a strategic partner, you’ll guide customers through sales, expansions, renewals, and beyond, building long-term, impactful relationships that drive both client success and AppsFlyer’s growth

What You’ll Do

• Sales Execution and Territory Growth: Responsible for pursuing some of AppsFlyer’s largest Enterprise new business prospects. As well as owning and growing a small portfolio of enterprise clients through new sales, expansions, cross-sells, and renewals. Meet and exceed revenue targets consistently.
• Strengthen and Expand Customer Relationships: Build trust with clients by understanding their business objectives and providing value through thought leadership, insights, and tailored solutions.
• Executional Excellence: Ensure impeccable customer service, proactively address challenges, and implement strategies to maximize retention and minimize churn.
• Collaborate Cross-Functionally: Partner with internal teams like product, customer success, and marketing to deliver solutions that meet client needs and drive revenue.

What You Have

• +5 years of SaaS experience, ideally in analytics, mobile, or the MarTech space.
• Proven ability to manage complex new business deal cycles and contract negotiations with senior stakeholders.
• Experience in account mapping and planning at Enterprise level
• Track record of consistently meeting revenue quotas and delivering value-based recommendations to clients.
• Strong technical understanding and ability to explain complex solutions to both technical and non-technical stakeholders.
• Experience working in a fast-paced, dynamic environment, with a proactive approach to identifying growth opportunities.

At AppsFlyer, we’re committed to building a diverse and inclusive workplace. Don’t meet 100% of the qualifications? If you’re excited about this role and believe you have the skills to succeed, we encourage you to apply.

Bonus Points

• Experience with Mobile Measurement Partner (MMP) platforms.
• Introduced by an AppsFlyer team member.

Why Join Us?

AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.

Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.

As a Manager, Commercial Sales, you will provide strategy, mentorship, and guidance for a team of Commercial Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

• Motivate your team to exceed objectives
• Develop and maintain accurate team forecasts
• Hire, oversee, and train a team of Account Executives
• Drive lead generation, high activity standards, and pipeline management
• Facilitate the ramp up for all new team members, coaching them to success
• Monitor the sales funnel from prospect to close and create metrics to improve performance

Who You Are:

• Experienced in hi-tech direct sales
• Familiar with SaaS/Cloud and Salesforce 
• Able to accurately forecast team performance 
• Passionate about coaching, mentorship, and team management
• Motivated by helping people grow with a desire to continue learning
• A self-starter who thrives in a high-growth, rapidly changing marketplace
• Proven in overseeing an outbound sales team in all areas of the sales cycle

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking a strategic, results oriented Director to lead and scale our Technical Support Engineering (TSE) organization across LATAM. This leader will be responsible for strengthening and expanding our regional support presence, building high-performing teams, and ensuring operational excellence as we continue our rapid growth.You will lead a team of managers and support engineers in our LATAM region, partnering cross-functionally to deliver exceptional customer outcomes and consistent global standards.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Lead, develop, and scale a multi-country Technical Support Engineering organization across LATAM
• Evaluate and launch new support locations within LATAM as customer growth requires
• Act as the owner for your team’s metrics and performance - partnering closely with upper management and HR on performance management and employee issues
• Provide strategic guidance and oversight to Managers on regional projects, ensuring their successful and timely completion.
• Lead regional hiring efforts to attract and retain top technical talent in competitive LATAM markets. Ensure that all quarterly hiring targets for the region and functional area are met
• Ensure the successful onboarding and development of Technical Support Engineers
• Drive cross-functional projects or initiatives to improve team productivity, process, or procedure
• Collaborate with internal teams and customers on high-priority escalations/incidents and act as a resource to resolve escalations from team members as necessary
• Conduct regular 1:1’s with team members to provide constructive feedback and skills development.
• Liaise with other groups throughout the organization (Sales, Customer Success, Engineering, Product) to tackle urgent matters, and to implement workflow improvements that help ensure smooth overall operation

Who You are:

• 8+ years of experience in Technical Support, Solutions Engineering, or a related technical customer-facing function
• 5+ years of experience leading manager of managers in a multi-layered organization
• Proven experience building or scaling teams from zero in new locations or emerging markets
• Experience managing teams across multiple countries, with demonstrated ability to navigate cultural and operational differences
• Strong familiarity with LATAM customer segments and regional business nuances
• Demonstrated ability to implement consistent performance standards across distributed teams
• A critical thinker who defaults to a customer-centric approach.
• Passionate about using analytics to drive informed decision-making and optimize processes.
• Someone with a high EQ and soft skills.
• Able to work a rotating schedule that requires weekend availability
• Bonus Points: 
• Knowledge of current monitoring solutions, DevOps tooling, and related technologies
• Previous experience working in a hyper growth organization
• CS or Engineering degree

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Why job seekers choose Geotab:

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

Our Culture

At SimplePractice, our culture is the foundation of everything we do—it shapes how we work, how we serve our customers, and how we pursue our mission. Guided by five core values, we strive to embody them every day:

• We Think Big
• We Take Simplicity Seriously
• We Come As We Are
• We Act With Humility
• We Are Built On Trust

Culture is a shared responsibility at SimplePractice, driving us to be better teammates and deliver more for our customers. Collaboration and connection are also key to our success. As part of our team, you'll work alongside talented colleagues across multiple countries and have opportunities to collaborate virtually and in-person, in both the U.S. and Mexico.

The Role

As the Senior Engineering Manager, you will lead and support SimplePractice engineers in designing and developing high quality software solutions for our products. You’ll also partner closely with product managers, designers, and other stakeholders to define technical requirements, ensure smooth project execution, and encourage a high performing collaborative team environment.

Responsibilities

• Lead a squad of engineers, fostering collaboration and supporting their professional growth.
• Work closely with product and design teams to define requirements and technical direction and translate those into work
• Provide mentorship to engineers across a variety of backgrounds and experiences
• Set clear performance expectations and provide direct, timely and actionable feedback
• Promote engineering best practices within your squad and across the entire engineering team
• See around the corner to anticipate technical and resourcing challenges
• Ensuring collaboration in a remote / hybrid work environment across cross-functional teams

Desired Skills & Experience

• 5+ years of experience delivering high quality software products as a software engineer
• 5+ years of experience managing software engineers
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
• A strong technical background, including: Experience building web applications using common frameworks (Ruby on Rails is preferred but not required). Experience writing clean, readable and testable code Experience with delivering ML/AI projects (preferred) Experience architecting web applications Solid understanding of SQL and databases Proficiency with Git, CI/CD pipelines, and release management Working knowledge of front-end technologies and frameworks
• Leadership and communication skills, including: A proven track record in managing, mentoring, scaling, and inspiring diverse teams of software engineers in complex, zero-to-one environments.Strong verbal communication and technical writing skills An innate curiosity about new technologies and software engineering patterns The ability to form strong partnerships with your peers in engineering, product, and design, as well as non-technical stakeholders The ability to translate business objectives into technical solutions and plans Understanding of software development lifecycles, agile engineering principles, and other modern engineering practices.
• Experience with identity management, authentication methods, and security standards.

Benefits

We offer a competitive benefits program including:

• • Privatized Medical, Dental & Vision Coverage
  • Work From Home stipend 
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
  • Monthly Meal Reimbursement
  • Holiday Bonus, 15-day Aguinaldo
  • Hybrid Work Schedule & Catered Lunch
  • A relocation bonus for candidates joining us from a different city 
  • Employee Resource Groups (ERGs)

The Varicent Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program. The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment. This will require building strong relationship with all stakeholders and supporting business goals by solving go to market challenges with innovative solutions. This will include answering product, process and solution specific questions as well as proactively monitoring existing solutions for optimal performance. Adapting and evolving existing solution with net new implementation and adoption of new features and functionality will help further drive the value of Varicent solutions. Working in tandem with the primary TAM, the Associate TAM will play an integral role in owning the customer’s technical success and supporting all system and solution–focused conversations.

KEY RESPONSIBILITIES 

• Advanced SQL is mandatory
• Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers. 
• Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies. 
• Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment. 
• Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM. 
• Prepare and share monthly performance, utilization, and support-related metric summaries. 
• Analyze solution usage and data patterns to help identify potential issues or areas for optimization. 
• Assist in implementing proactive maintenance actions and solution improvements. 
• Collaborate with TAMs and Internal teams to troubleshoot errors, investigate defects, and support solution optimization efforts. 
• Identify opportunities for customer value realization and surface to the primary TAM for strategic review. 
• Contribute to customer conversations that frame Varicent products as targeted solutions to process challenges, enabling thoughtful upsell, cross-sell, and expansion motions. 
• Parter with the TAM team to support sustainable customer engagement, project outcomes, and product adoption. 
• Contribute to planning and estimating tasks within the Technical Success journey, ensuring alignment within available customer VIP entitlement. 
• Work with internal stakeholders to understand change management processes and assist in recommending improvements where appropriate. 
• Collaborate with TAMs to maintain reusable object repository. 

EDUCATION & EXPERIENCE 

• At least 5 years of experience in IT Consulting, Enterprise Software Implementation  
• Prior experience with Query Based Languages and Relational Databases 
• Technical data skills including strong experience with SQL data manipulation, Microsoft Excel 
• Preferred: Understanding of Sales Performance Management domain 
• Strongly Preferred: Hands on experience of Varicent software products (Administering, implementing and / or supporting)
• Basic knowledge of system configurations, data models, and data integration best practice concepts. 

PERFORMANCE BASED SUCCESS CRITERIA  

1-3 Months

During this time, the Associate Technical Account Manager will successfully: 

• Familiarize oneself with company culture, policies, escalation paths, and internal systems.  
• Training and onboarding will be completed.  
• Learn the various systems used in daily operations. 
• Participation in team meetings and events. 

Success Indicators: 

• Complete all onboarding activities and training with passing grades 
• Seen by peers as responsive and professional 
• Demonstrate curiosity and engagement 

4-6 Months

During this time, the Associate Technical Account Manager will successfully: 

• Begin managing defined customer work triaged by your Technical Account Manager cohorts. 
• Adhere to VIP program deliverables including task tracking against active initiatives. 
• Begin to prioritize tasks, escalate blockers, communicate effectively and demonstrate problem resolution, personal growth, and adaptability.  
• Support data validation, report creation, performance troubleshooting, and config changes as needed. 

Success Indicators: 

• Complete assigned technical work with some oversight 
• Demonstrate an understanding of model structure and customer needs 
• Provide meaningful updates and documentation 

7 Months & beyond

During this time, the Associate Technical Account Manager will successfully: 

• Candidate will manage a full client portfolio.  
• Operate as a trusted technical partner, supporting the TAM at a strategic level. 
• Independently deliver core TAM activities 
• Configuration work 
• Troubleshooting & support 
• Documentation of changes and existing build 
• Generating usage, performance, and status reporting (flagging important data points) 
• Participate in journey/plan execution 

After 12 months should be able to perform all duties of a TAM 

• Performing a complete Annual Health Check  
• Articulate findings, risks, and recommendations 
• Support value tracking & outcomes 
• Support cross selling initiatives by documenting use cases and your portfolio’s technical needs 

Success Indicators: 

• Customer confidence and satisfaction 
• Portfolio managed with minimal oversight and escalation 
• High-quality delivery within contractual hours 
• Annual Health Check completed independently

• Identify artists to play in the Candlelight Series across the Americas
• Assist in curating and maintaining a large number of music programs
• Work as part of a team, pitching and closing concerts for classical music and jazz artists
• Work with the Fever marketing team to make sure our new music programs make an impact in terms of ticket sales and music quality
• Identify and negotiate price for music arrangements
• Manage auditions to identify top performers
• Help to scale music programs to other cities through developing and sharing best practices (opportunity for travel)

• Applicants must either be currently enrolled in a college degree/master program or an eligible recent graduate and able to work in our Mexico City office throughout the school year on a part-time basis.
• Formal studies or training in classical music.
• A passion for music in multiple genres spanning from classical to pop, rock, jazz, and hip-hop.
• Total command of music theory and sight reading techniques are required.
• Ability to read multiple staves/instruments simultaneously is a plus.
• English fluency is essential.
• Excellent knowledge of the music industry and culture.
• Team spirit, excellent work ethic, and friendly and warm attitude!
• Exceptional verbal communication and organizational skills.
• Ability to work with and respond to analytics.
• Keen attention to detail.
• Strong propensity to take initiative and thrive on change.
• Ability to work with cross-functional, multi-geo teams toward mutual objectives.
• Experience in programming music, digital audio workstations (e.g. Logic, Ableton), notation software (e.g. Sibelius, Finale, Dorico), and arranging skills are pluses.
• Previous work experience in the music industry is another plus.

Benefits & Perks

All job positions at Fever include the following perks:

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process

• A 30 min video call with one of our Talent Acquisition Team to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with your future manager to assess fit and capabilities
• A 45-60 min business case presentation (to be prepared in advance) to a small panel
  

This role is located in Mexico

#LI-Hybrid #LI-AC1

• Identify artists to play in the Candlelight Series across the Americas
• Assist in curating and maintaining a large number of music programs
• Work as part of a team, pitching and closing concerts for classical music and jazz artists
• Work with the Fever marketing team to make sure our new music programs make an impact in terms of ticket sales and music quality
• Identify and negotiate price for music arrangements
• Manage auditions to identify top performers
• Help to scale music programs to other cities through developing and sharing best practices (opportunity for travel)

• Applicants must either be currently enrolled in a college degree/master program or an eligible recent graduate and able to work in our Mexico City office throughout the school year on a part-time basis.
• Formal studies or training in classical music.
• A passion for music in multiple genres spanning from classical to pop, rock, jazz, and hip-hop.
• Total command of music theory and sight reading techniques are required.
• Ability to read multiple staves/instruments simultaneously is a plus.
• English fluency is essential.
• Excellent knowledge of the music industry and culture.
• Team spirit, excellent work ethic, and friendly and warm attitude!
• Exceptional verbal communication and organizational skills.
• Ability to work with and respond to analytics.
• Keen attention to detail.
• Strong propensity to take initiative and thrive on change.
• Ability to work with cross-functional, multi-geo teams toward mutual objectives.
• Experience in programming music, digital audio workstations (e.g. Logic, Ableton), notation software (e.g. Sibelius, Finale, Dorico), and arranging skills are pluses.
• Previous work experience in the music industry is another plus.

Benefits & Perks

All job positions at Fever include the following perks:

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process

• A 30 min video call with one of our Talent Acquisition Team to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with your future manager to assess fit and capabilities
• A 45-60 min business case presentation (to be prepared in advance) to a small panel
  

This role is located in Mexico

#LI-Hybrid #LI-AC1

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.
Let’s build what’s next — together.

At EBANX’s Product team you don’t just create features. You develop user-centered solutions that transform the experience of millions of consumers and global companies. Every product decision you make has a real impact on the future of digital payments, combining strategic vision, innovation, and collaboration to make our work truly Out Of The Ordinary.

Our team leads the end-to-end strategy, performance, and evolution of payment methods across Latin America, including cards, bank-based payments, wallets, and real-time schemes. We own the regional roadmap and ensure each country has strong, reliable, high-performing payment solutions for EBANX’s global merchants.

This specific role is focused on Mexico, where our top priority is Performance.

What your day-to-day will look like

• Diagnose, prioritize, and execute initiatives that improve approval rates and conversion for cards and APMs in Mexico;

• Reduce transaction costs and eliminate single points of failure through redundancy, multiple acquirers, smart routing, and technical optimizations;

• Strengthen our capabilities with partners like EVO, BBVA and local APM providers, ensuring readiness for high volumes and complex merchants;

• Understand merchant pain points end-to-end and convert them into clear product improvements and performance actions;

How the team connects with the business

• Work closely with Product Engineering to build, optimize, and measure technical solutions that directly impact conversion;

• Align with Country Growth Mexico to solve merchant-specific issues and unlock share of wallet growth;

• Partner with Commercial, Revenue Management, Operations, Compliance, and Legal to ensure readiness, pricing alignment, regulatory compliance, and stable performance at scale;

• Engage regularly with strategic merchants to identify bottlenecks, gather performance insights, and prioritize improvements;

Impact on business results
In Mexico, this role directly influences EBANX’s core business KPIs:

• Approval rate uplift;

• Conversion improvement across checkout and payment flows;

• Cost efficiency (network fees, acquirer economics);

• Payment coverage reliability (redundancy, fallback, multi-acquirer strategy);

• Merchant growth and share of wallet driven by better performance;

Key deliverables

• Performance diagnostics and quarterly improvement plans;

• Multi-acquirer strategy and redundancy readiness;

• Execution of smart routing and technical optimizations;

• Country-level Payment Performance Playbooks;

• Merchant-specific performance deep dives and action plans;

• Mexico Payments roadmap aligned with LATAM strategic pillars.

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

About the role

In the role of Software Engineer II, you will report to the Engineering Manager - Mobile Video Players.

As a Software Engineer on our Android video player team, you will actively contribute to the design, development, and optimization of our Android video player library. You will take ownership of key features and improvements, ensuring high-quality code and performance. You'll collaborate closely with Engineering, Program Management, Product, and QA teams to help shape our technology roadmap and achieve our goals. You'll be a part of an international team of 100+ client engineers, where your contributions will help maintain Crunchyroll's position as the premier Anime streaming service.

We are considering applicants for the location(s) of Mexico City, MX

Core Areas of Responsibility

• Contribute to the design and implementation of software solutions for Android-based video player development
• Collaborate on the definition and development of technical solutions that improve existing features or enhance architectural quality, such as optimizing performance, scalability, and user experience for Crunchyroll’s video player.
• Identify performance bottlenecks and areas of improvement in the codebase that impact user experience or development efficiency, and work with senior engineers to propose and implement solutions.
• Maintain high coding standards and follow best practices in Kotlin development, contributing to a culture of engineering excellence within the team.
• Participate in design and code reviews, providing feedback to ensure high-quality product delivery and alignment with architectural strategies across the team.
• Support a culture of operational excellence by focusing on efficient and maintainable engineering practices in your day-to-day work.
• Stay updated on industry trends and Kotlin development technologies by researching and comparing new tools and frameworks to help keep our video player platform competitive.

About You

We get excited about candidates, like you, because...

• You are passionate about application development and the streaming space, with 3-5 years of industry experience developing in Kotlin.
• You have industry experience developing with Jetpack Compose
• You are committed to upholding excellence in operations, delivery, and engineering practices.
• You have experience developing and maintaining consumer-facing mobile applications.
• You have contributed to Android solutions that serve millions of global users.
• You have worked closely with product and program management to support technology roadmaps and project goals.
• You can demonstrate experience collaborating with senior engineers and team leads to drive Android development initiatives.
• You apply sound judgment to balance trade-offs between performance, scalability, and user experience.
• You have familiarity with multimedia frameworks like ExoPlayer and protocols like MPEG-DASH, HLS, and video streaming technologies.

About the Team

The "Video Player" team is a growing team of international engineers and technology leaders passionate about providing a world class streaming experience for our millions of Anime fans across the world. We provide and maintain solutions on all major device platforms. Your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate, and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Generous time off policies.
• Generous medical, dental, vision, and life insurance
• Support program for new parents

• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About the role

In the role of Software Engineer II, you will report to the Engineering Manager - Mobile Video Players.

As a Software Engineer on our Apple video player team, you will actively contribute to the design, development, and optimization of our Apple video player library. You will take ownership of key features and improvements, ensuring high-quality code and performance. You'll collaborate closely with Engineering, Program Management, Product, and QA teams to help shape our technology roadmap and achieve our goals. You'll be a part of an international team of 100+ client engineers, where your contributions will help maintain Crunchyroll's position as the premiere Anime streaming service.

We are considering applicants for the location(s) of Mexico City, MX

Core Areas of Responsibility

• Contribute to the design and implementation of software solutions for mobile video player development
• Collaborate on the definition and development of technical solutions that improve existing features or enhance architectural quality, such as optimizing performance, scalability, and user experience for Crunchyroll’s video player.
• Identify performance bottlenecks and areas of improvement in the codebase that impact user experience or development efficiency, and work with senior engineers to propose and implement solutions.
• Maintain high coding standards and follow best practices in Swift development, contributing to a culture of engineering excellence within the team.
• Participate in design and code reviews, providing feedback to ensure high-quality product delivery and alignment with architectural strategies across the team.
• Support a culture of operational excellence by focusing on efficient and maintainable engineering practices in your day-to-day work.
• Stay updated on industry trends and mobile development technologies by researching and comparing new tools and frameworks to help keep our video player platform competitive.

About You

We get excited about candidates, like you, because...

• You are passionate about application development and the streaming space, with 3-5 years of industry experience developing in Swift.
• You are committed to upholding excellence in operations, delivery, and engineering practices.
• You have experience developing and maintaining consumer-facing mobile applications.
• You have worked closely with product and program management to support technology roadmaps and project goals.
• You can demonstrate experience collaborating with senior engineers and team leads to drive mobile development initiatives.
• You apply sound judgment to balance trade-offs between performance, scalability, and user experience.

Nice to Haves

• You have contributed to Swift solutions that serve millions of global users.
• You have familiarity with multimedia frameworks and protocols like MPEG-DASH, HLS, and video streaming technologies.

About the Team

The "Video Player" team is a growing team of international engineers and technology leaders passionate about providing a world class streaming experience for our millions of Anime fans across the world. We provide and maintain solutions on all major device platforms. Your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Generous time off policies.
• Generous medical, dental, vision, and life insurance
• Support program for new parents

• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

Workplace Experience Manager 

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Mexico City

The Mexico City office is located in the Polanco district of CDMX, where our cross-functional team assembles to create experiences for Crunchyroll's passionate communities. This position will require flexible travel to offices globally.

About The Role:

We are looking for a Workplace Experience Manager to lead, organize, and coordinate administrative duties and office procedures. This person will play a crucial role in shaping and enhancing the physical and cultural environments where employees work worldwide. They are responsible for overseeing and optimizing various aspects of workplace design, functionality, and amenities to foster productivity, collaboration, and employee satisfaction. This role is responsible for fostering a healthy, safe, and enjoyable environment at Crunchyroll for both employees and guests. This person must be tech-savvy, possess excellent interpersonal skills, and is not afraid to roll up their sleeves to get the job done. Ultimately, their role is pivotal in promoting a positive and supportive work environment that contributes to organizational success and employee well-being on a global scale.

A Day In The Life of Our Workplace Experience Manager:

• Ensuring that employees and managers have the required safety training and are consistently working in a safe manner; developing and implementing safety programs to prevent accidents and injuries.
• Ensuring that the workplace complies with federal, state, local, and company policies and regulations related to safety and facilities.
• Proactively engaging closely with key partners in business and externally to provide transparency and best practices on emerging trends, risks, and issues related to safety and facilities.
• Management of all facilities focused on vendor relationships (including in-office catering, snack and beverage services, janitorial, property management, security, and more).
• Management of office budgets for (drinks, catering, office events, holiday parties, swag, etc).
• Responsible for improving and maintaining the office facilities, including furniture, kitchen area, meeting rooms, and general office open areas.
• Overseeing office supply inventory.
• Lead and schedule routine maintenance and repair of the workplace, office equipment, gym, and assist IT with technology for the office.
• Provide support to the Workplace Experience Team for build-outs, moves, physical space projects, and space planning.
• Assist in coordinating projects related to the opening of new offices globally, including site selection, lease negotiations, space planning, and ensuring the office environment meets company standards.
• Manage ongoing upkeep and renovations of existing offices to maintain a consistent and high-quality workplace experience across all locations. This includes coordinating with cross-functional teams, vendors, and stakeholders to ensure the timely and efficient execution of office-related projects.
• Recommend and implement office improvements to enhance our culture and employee wellness.
• Support PeopleOps and IT teams as needed.
• Work together with our global People Team for company social events, off-sites, and all-hands meetings
• Design and implement creative ways to remind employees of how we embody our mission statement.
• Serve as the main point of contact for physical space and service-related needs throughout the office.

About You:

• Bachelor’s degree (Licenciatura) or equivalent work experience
• Ability to communicate effectively both in Spanish and English, both verbally and in written form
• 5+ years of demonstrated ability in facilities and workplace management experience.
• Working knowledge of architectural, electrical, and mechanical systems, leases, contracts, and related documents.
• Knowledge of emergency/crisis management for building operations.
• Track record in fiscal management and experience preparing and monitoring budgets.
• Adaptable and able to thrive in a fast-paced environment.
• Ability to solicit buy-in from key stakeholders spread across locations globally.
• Ability to act as a flexible and innovative team player with a roll-up-the-sleeves demeanor and a hands-on approach
• Tech-savvy, ideally with knowledge in G-Suite.

Useful Skills

• Subject matter expertise in the areas of flexible work, future of work, and employee experience. 
• Experience with translating a company’s unique DNA and culture into meaningful employee experiences and workplace design.  
• Advanced knowledge of corporate real estate practices, including lease negotiation, capacity planning, construction, vendor and portfolio management with fiduciary discretion, design, and corporate sustainability in mind
• Progressive experience supporting an internationally distributed workforce across large and small offices and remote locations with a proven history of building and implementing a scalable system of standard operating procedures.
• Solid planner, program designer, and project manager; experience with organization-wide implementation 
• Knowledge of industry standards and safety protocols, including local regulatory requirements NOM/STPS/Protección Civil, with prior leadership experience in incident management and emergency/crisis response efforts.
• Experience in managing both a globally distributed team and a workplace portfolio, including new site selection, budgeting, office operations, vendor management, and health & safety compliance. 

Additional Skills:

• Ability to solve problems that are new (no precedent or policy – yet); manage difficult issues while keeping an eye to the future
• Excellent interpersonal and communication skills to interact with executives, managers, and employees while building a climate of trust and collaboration
• Advanced analytical and problem-solving skills. Ability to use metrics  to assess organizational and employee needs, evaluate feedback, and translate those into actionable recommendations to improve the work environment
• Strong cross-functional collaborator and influencer; Ability to navigate complex issues while promoting solutions-oriented approaches and advocating change.
• Experience with developing and leading a service-oriented team culture, known for high craft and execution 
• Experience in highly decentralized decision-making environments; experience in achieving objectives through others
• A core values steward and champion, with a deep commitment to inclusion and diversity. 

Benefits: Mexico City

• Financial & Perks: Competitive salary and exceptional, above-market benefits.
• Health & Well-being: Comprehensive medical, dental, and life insurance coverage.
• Time Off: Generous time off for rest, personal care, and family needs.
• Culture: Join a team of fun, passionate, and highly skilled co-workers.
• Plus: Many more great perks!

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com accounts. If you have any questions of the authenticity of a Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

 Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Who You Are:

You are a customer-focused problem solver who thrives in a fast-paced environment. As the first hire in this function, you are a hands-on practitioner who takes pride in getting things right from day one. You are passionate about the Justworks product and possess the technical curiosity to leverage AI and automation to scale our support as we grow. You are comfortable being "in the weeds" with complex inquiries and enjoy the process of documenting insights to define our standard of excellence for international support.

What You’ll Do:

• Own the front-line experience for Admins and EOR employees across phone, email, and chat, providing expert guidance on international payroll, benefits, and platform navigation.
• Partner with International Consultants to navigate complex compliance and HR issues, ensuring customers receive holistic, accurate, and high-touch support.
• Serve as the product expert for the Justworks international offering, guiding customers through the platform and ensuring they maximize its value.
• Collaborate cross-functionally with Product, Operations, and Legal to streamline workflows and bridge the gap between customer needs and internal processes.
• Build the foundational knowledge base by creating the initial documentation, FAQs, and standard operating procedures that will serve as the blueprint for the team’s growth.
• Drive AI & Efficiency initiatives by identifying and implementing automation opportunities to improve support speed and accuracy.
• Close the feedback loop by relaying customer insights to Product and Operations teams, directly influencing the international product roadmap.

How You’ll Do Your Work:

• Act as a systems-thinker by understanding end to end processes and designing efficient and automated support workflows.
• Advocate for the customer while maintaining a focus on risk and compliance considerations.
• Translate complexity by turning nuanced international regulations into clear, actionable guidance for both customers and internal partners.
• Operate with high autonomy, managing a consistent queue of inquiries while simultaneously executing on foundational projects.
• Champion technological solutions, actively promoting the use of AI and knowledge management tools to enhance the customer experience.

Qualifications:

• 4+ years experience in a customer-facing role, ideally with experience in the EOR space.
• Proven track record of building new functions or workflows and automating processes for scale.
• Excellent communication, problem-solving, and consultative skills.
• Native or close to native English fluency (written and verbal).
• Experience working with US-based customers and stakeholders.
• A proactive approach to learning and a track record of using new tools (AI, automation, or knowledge systems) to work more efficiently.
• Ability to work independently as an individual contributor while keeping internal teams updated on customer trends.

Bonus Points:

• Expert-level proficiency with Zendesk, JIRA, or AI-integrated support tools.
• Experience at a high-growth SaaS company.
• Experience with leading others in a team-lead or manager capacity.

The base wage range for this position based in our Mexico City Office is targeted at 600,000 MXN - 750,000 MXN per year (50,000 MXN - 62,500 MXN per month).

#LI-Hybrid #LI-CC1

About the Role:

An expert at initiating, controlling, and delivering successful deployment projects of Motive hardware and software with our highest value customers. In this role, you will create and own the onboarding project along with its metrics for success, including but not limited to Customer Kick Off, Go Live, and CSAT. The Implementation Consultant is a highly skilled project manager and a Motive product expert who uses these skills to guide clients through complex and large onboarding projects while coordinating these efforts with the rest of the Enterprise account team to drive initial adoption as well as to continually train and onboard the customer as they increase the partnership relationship with Motive.

What You'll Do:

• Define and maintain the onboarding program for clients based on our product initiatives
• Define, track and achieve key performance indicators for the onboarding program.
• Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients.
• Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations.
• Ensure the timely and successful completion of new client onboarding for all assigned accounts.
• Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule..
• Hosting virtual or in-person group training sessions for new customers.

What we are looking for:

• 4+ years experience in a customer-facing role in a B2B capacity, preferable in trucking, logistics, or fleet management.
• Strong business background including project management, account management, problem-solving, business planning, and analytical skills.
• Excellent interpersonal, communication (both written and verbal), and presentation skills.
• Experience in delivering client-focused solutions based on customer needs.
• Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level.
• BA/BS degree or equivalent work experience preferred.

Business Developer / FX Sales Associate

Ebury Mexico City - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic Mexico City team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.

Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in Spanish and strong business-level English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - José Mario Vilhena Soares Neto

#LI-JV2
#LI-ONSITE

The Senior Account Executive role is a combination of sales activities and customer relationship management. Reporting to the Director of Sales, LATAM, you’ll be responsible for both growing existing business and closing new programmatic advertising revenue from agencies and brands. A successful Account Executive must have a clear understanding of the client’s long-term business objectives and seek partnership opportunities to further grow the client’s business with StackAdapt. You’ll work closely with StackAdapt Account Managers to grow and retain existing accounts by presenting new campaign strategies and solutions to clients, and building strong relationships.

StackAdapt is a remote first company. We will be prioritizing candidates located in Mexico City for this role. 

What You'll Be Doing:

• Identifying, pitching, and closing platform sales deals with local agencies and brands
• Working closely with management/product teams to get products specified and build
• Establishing and cultivating relationships at  advertising agencies and their associated brands
• Successfully navigating and influencing at various levels of client organization.
• Working with your dedicated StackAdapt Account Manager to grow and retain existing accounts by presenting new campaign strategies and solutions to clients, and building strong relationships
•  Accurately managing and communicating quarterly forecasts and pipeline
• Take lead in responding to RFP’s or new inner agency opportunities, including qualification & win strategy

The role…

At Soho House the Membership Manager is responsible for directly looking after, recruitment of new members, and maintaining the Clubs carefully chosen membership base. Being the face of the club for members, on hand for their feedback and thoughts, as well as a custodian presiding over access to the club, preserving club rules and conduct. Personally, driving and maintaining the productivity and relationship of the membership committee and taking an active role in members’ events and benefits. Supports management team as needed.

Main Duties

• Upholds Soho House brand standards
• Be responsible for the management and relationships of our members and committee 
• Assist in generating applications for waitlist, through their network and knowledge of the creative industries
• Reports to work as scheduled, well groomed, and ready to be in position.
• Manages and interacts with members on a daily basis through various means of communication
• Maintains professional relationships with all coworkers and guests.
• Maintains a positive attitude to guest and member needs- attentiveness to service, responding positively to guest’s needs, ensuring timely resolution.
• Resolving member issues, concerns, ensuring follow up.
• Responsible for generating daily report of ongoings and feedback of the club
• Play a central role, with guidance from the Head of Membership and Membership Director, LATAM, in the maintenance and management of the membership committee, spread across all the major creative industries, made up of both men and women, of different ages/experience levels and from different parts of the city and beyond.
• Support Head of Membership to review all new member applications, meeting applicants for coffee or virtual chats
• Day to day manage the membership admin team. Liaise when necessary to resolve any issues with cards, payments or applicant paperwork.
• Supporting membership team with retention of members, following up resignations and freezes
• Maintain a constant presence in the club, being the ‘face’ of the house to members. Ensure you meet all new members where possible, explaining your role and allowing them to contact you if they choose.
• Play an active part in the creation and implementation of the members events program, helping to ensure that events are well planned (by the events manager) and communicated (by communications manager). Make sure members can host or help with events (where applicable) as well as suggest new event formats.
• Welcome new members in house, host new member introductions to ensure they understand the club rules and their membership.
• Promote the club directly to appropriate new members through tours around the facilities and permitting choice individuals to experience the club via guest listing.
• Engage in the local creative and club scenes, events, parties, launches and social settings, developing contacts, networking and building awareness about the club, its facilities, your role, and how new contacts might join.
• When appropriate, facilitate access to the club for visiting high profile celebrities and personalities (as well as a limited number of guests), ensuring they receive good service and enjoy their time as our guests.
• For major events, both on and off site, play a central role in putting together the guest list(s), ensuring members and VIPs get access, as applicable.
• Educate the Soho House management and staff about how to generate applications from potential new members and identify new committee members. Ensure their suggestions are processed through the committee meetings.

Requirements

• 3+ years’ relative experience with a proven track record of leading a professional, efficient, high quality, service-oriented operation.
• 2+ years Management experience.
• A long-term city resident with extensive knowledge of the local area. Knowledge of Los Cabos and has a personal network of contacts in different industries including but limited to; art, film, television, music, media and culinary, etc..
• Flexible schedule including weekends, holidays as well as the ability to travel and attend various social functions in the Los Angeles area.
• A sophisticated communicator with high standards of performance together with excellent communication, problem solving and listening skills.
• A charismatic, confident creative individual with in-depth knowledge of the local market place.
• Experience with dealing with celebrities and high-profile events.
• Ability to work effectively under time constraints and deadlines.
• Ability to create strong relationships with guests, members, and staff.

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management.

The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers.  This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships.

Key Responsibilities

Enterprise Technical Enablement & Delivery Leadership

• Serve as the primary senior technical point of contact for enterprise and strategic accounts.
• Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments.
• Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams.
• Translate customer business and operational needs into scalable technical architectures and implementation plans.
• Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction.
• Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities.
• Establish and disseminate technical best practices across customers and internal teams.
  
  

Customer Success, Program Ownership & Risk Management

• Build and maintain trusted relationships with senior executive and operational stakeholders.
• Support  executive business reviews focused on ROI, KPIs, adoption maturity, and strategic alignment.
• Own the end-to-end management of technical initiatives, including issue tracking, prioritization, and customer communication.
• Proactively identify delivery risks, develop mitigation strategies, and remove roadblocks to ensure program success.
• Act as a senior escalation point for complex technical and delivery issues, coordinating cross-functional resolution.
• Partner with customers on structured change management strategies to ensure sustained adoption and value realization.

Data-Driven Value Realization & Commercial Impact

• Analyze product usage, operational data, and customer insights to identify optimization and expansion opportunities.
• Support renewals and expansion efforts by aligning demonstrated technical value to customer business outcomes.
• Develop customer success stories and case studies highlighting measurable results and enterprise-scale impact.

Cross-Functional Leadership & Professional Services Alignment

• Partner closely with Professional Services, Product, Support, Engineering, Sales, and Customer Success to deliver cohesive outcomes.
• Summarize and communicate customer feedback related to product gaps, bugs, and roadmap considerations.
• Influence internal prioritization by providing structured, data-backed insights from enterprise customers.
• Participate in the sales cycle as needed to gather technical requirements, shape solution approaches, and support proposals or SOWs.
• Contribute to the development of scalable delivery processes, playbooks, and best practices across the CX organization.
  
  

Requirements

• 7–10+ years of experience in Technical Account Management, Professional Services, Customer Success, Solution Consulting, or IT Project Management within a SaaS, CCaaS, or CPaaS environment.
• Fluency in English and Spanish (both written and spoken) is required.
• Preferred experience in financial services, healthcare/lifesciences, retail and consumer products.
• Proven track record of managing and delivering complex technical initiatives for enterprise customers.
• Strong technical acumen, including experience with APIs, CRM systems (e.g., Salesforce), and modern cloud-based enterprise platforms.
• Demonstrated experience defining scope, managing delivery plans, and coordinating multi-workstream projects.
• Experience with agile and/or waterfall implementation methodologies; PMP or equivalent certification preferred.
• Ability to align technical solutions to strategic business outcomes and ROI.
• Executive-level communication skills with the ability to influence and advise senior stakeholders.
• Strong analytical and problem-solving skills, with comfort operating in ambiguous environments.
• Excellent written and verbal communication skills with a consulting mindset and high attention to detail.
• Experience with contact center technology or customer experience platforms strongly preferred.
• Willingness to travel up to 25–30%.
• Commitment to continuous learning and enablement related to Talkdesk’s evolving platform and innovations.

Business Developer / FX Sales Associate

Ebury Mexico City - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic Mexico City team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.

Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in Spanish and strong business-level English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - José Neto

#LI-JV2
#LI-ONSITE

About the Role: As a Paid Media Manager, you will work closely with our cross-functional strategists, overseeing campaigns across various channels and ensuring the successful execution of all digital marketing initiatives. Your exceptional communication and people management skills will be essential in fostering strong relationships with our clients and guiding our team of strategists towards continued growth and success.

Responsibilities include but are not limited to;

• Manage and mentor a team of one to two cross-functional digital marketing buyers or strategists
• Oversee the planning, execution, and optimization of integrated digital marketing campaigns across various channels (e.g., social media, search, display, etc.)
• Proactively dive into every channel and platform to understand the day-to-day details, driving campaign success
• Develop and maintain strong relationships with clients, ensuring their needs and goals are met and exceeded
• Collaborate with internal teams and external partners to create and implement innovative digital marketing strategies
• Collaborate with global teammates, including North America, to align on media strategy across regions
• Analyze campaign performance data and provide actionable insights to improve efficiency and effectiveness
• Continuously refine and improve internal processes to drive team efficiency and performance
• Stay up-to-date with the latest digital marketing trends, tools, and best practices

Requirements

• 3+ years of hands-on experience on Google Ads and/or Facebook Ads platform running campaigns
• Agency experience highly preferred
• Solid background in digital marketing in multiple channels (e.g., social media, search, display, etc.)
• Proven experience in a managerial or supervisory role
• Exceptional client relationship management, communication, and people management skills
• Strong strategic and analytical thinking, with attention to detail
• Familiarity with digital marketing tools and platforms, such as Google Ads, Facebook Ads Manager, Google Analytics, etc.
• Bachelor's degree in marketing, communications, or a related field
• Fluency in English is required
• Ability to prioritize own and others tasks based on client needs

We offer a competitive salary and benefits based on ability level, including:

• Base salary DOE
• Unlimited vacation policy
• Monthly phone/internet and food stipend
• Health insurance coverage
• Professional Development Program
• This is a fully in-office role. Candidates must be available to work on-site five days a week. (Based in  Mexico City, Mexico)

About the Role

We are looking for a relentless and strategic Manager, Mexico Partners to build and accelerate our partner ecosystem across the Mexico region. Reporting to the GTM Partnerships team and partnering closely with Mexico Sales leadership, you will be the primary engine behind unlocking indirect revenue streams in this critical market.

This is not a passive maintenance role. We need a builder who is hungry to hunt for new opportunities. You will be responsible for securing and managing critical commercial partnerships (Resellers, Distributors, Integrators) and recruiting the channel partners necessary to transact at scale.

You will sit at the intersection of Sales, Legal, and Strategy, translating our value proposition into streamlined revenue channels for our regional sales team. If you have a gritty, "get it done" mentality and deep experience navigating the intersection of SaaS/Hardware and the Mexican channel market, this is your opportunity to help build a massive vertical at Motive.

Key Responsibilities

1. Regional Partnerships Strategy & Development

• Build the Ecosystem: Identify, recruit, and onboard high-value Resellers, Distributors, Systems Integrators, and Telematics Service Providers to broaden our reach throughout Mexico.
• Drive Revenue: Actively manage partner relationships to drive pipeline generation. You won't just sign partners; you will ensure they are trained, motivated, and selling effectively in the local market.
• Market Mapping: Analyze the local competitive landscape to identify which verticals and regions have the highest need for our Fleet Safety and management solutions.

1. Program Management & Execution

• Own the Region: Lead the strategy and execution for acquiring and maintaining critical partnerships that align with local business practices and commercial norms.
• Strategic Co-Selling & Market Adaptation: Drive joint business planning with top-tier partners to attack key verticals. You will act as the "Voice of the Partner" internally, guiding our Product and Marketing teams to ensure our positioning, pricing, and value proposition resonate with the market.
• Compliance & Operations: Maintain strict compliance with local regulations and business standards, ensuring our price lists, product catalogs, and partner agreements are localized and up-to-date.

1. Internal Enablement & Collaboration

• Bridge the Gap: Serve as the internal subject matter expert (SME) for the Mexico Direct Sales team. Teach them how to use our partners to close deals faster and without friction.
• Cross-Functional Alignment: Work closely with Legal, Marketing, Product, and Finance to ensure our regional offerings are scalable, compliant, and culturally relevant.
• Performance Tracking: Monitor partner performance and contract utilization, reporting KPIs and ROI back to the Director of GTM Partnerships.

What We’re Looking For

• Experience: 5+ years of experience in Business Development, Partnerships, or Channel Sales, with a specific focus on the Mexico region and market.
• The Hunter Mentality: You are proactive. You don’t wait for a lead to drop; you are shaping the requirement beforehand. You are comfortable cold-calling potential partners and navigating complex organizations to find the decision-maker.
• Language & Location: Must be based in Mexico City with the ability to work a hybrid in-office schedule. You must be fluent in Spanish and capable of conducting business negotiations seamlessly in both Spanish and English.
• Channel Fluency: Deep understanding of the Mexican channel landscape, distribution models, and the role of resellers/integrators in B2B sales.
• Industry Background: Experience in SaaS, IoT, Hardware, or the Mobility/Transportation industry is highly preferred. Understanding how to sell physical + digital solutions to commercial fleets is a major differentiator.
• Communication: Ability to distill complex product and program language into simple, actionable advice for sales reps, partners, and executives.
• Analytical Rigor: Proficiency in using CRM tools (Salesforce) to track partner leads, deal registration, and revenue attribution.

Why Join Us?

• Impact: You will be building a revenue pillar from the ground up with high visibility from Executive Leadership.
• Market Opportunity: The logistics and transportation modernization wave in Mexico is massive, and our product is perfectly positioned to capture it.
• Culture: We value builders and owners. You will have autonomy to execute the joint partner strategy developed with Mexico Sales leadership teams.

COMPANY SUMMARY

HexArmor® is a leader in developing some of the most advanced PPE solutions for your hands, eyes, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked together with our customers to deliver innovative and effective PPE solutions to keep workers safe, and we have done so, breaking new ground in cut, puncture, needle, and abrasion resistance, all without sacrificing dexterity.

JOB SUMMARY

We are seeking an experienced and versatile General Manager to lead our newly formed wholesale company in Mexico. This standalone entity will handle all aspects of importing industrial PPE and selling to distributors. The ideal candidate will be a strategic leader with comprehensive knowledge of running a business in Mexico, including operations, supply chain management, finance, government regulations, and import laws. They will have an opportunity to oversee daily operations, ensure regulatory compliance, build key relationships, and support the already established sales team. This role requires a hands-on approach to establishing and scaling the company while aligning with our U.S. parent company's goals. Must be fluent in Spanish and English.

LOCATION

This position is based in Mexico - specific location is preferably Monterrey based on business needs. We are willing to review applicants in Mexico City with aligned experience. 

JOB RESPONSIBILITIES

• Operational Leadership: Oversee the day-to-day operations of the Mexican subsidiary, including inventory management, warehousing, logistics, and order fulfillment to ensure efficient importation and distribution of PPE products.
• Supply Chain Management: Manage end-to-end supply chain processes, from sourcing and importing goods from international suppliers to coordinating with local distributors. Optimize for cost-effectiveness, timeliness, and quality control.
• Financial Oversight: Handle budgeting, financial planning, accounting, and reporting. Ensure accurate financial records, tax compliance, and profitability analysis in accordance with Mexican and international standards.
• Regulatory and Compliance Expertise: Navigate Mexican government regulations, import/export laws (including customs duties, tariffs, and trade agreements like USMCA), labor laws, environmental standards, and health/safety requirements specific to PPE. Maintain compliance with all relevant authorities, such as SAT, IMSS, and SEMARNAT.
• Team Building and Management: Recruit, train, and manage a local team across operations,  and finance. Foster a collaborative culture focused on performance and compliance.
• Stakeholder Relations: Leverage or develop strong relationships with key external partners, including customs brokers, government officials, regulatory bodies, suppliers, and industry associations to facilitate smooth operations and resolve issues proactively.
• Strategic Planning: Develop and implement business plans, risk management strategies, and growth initiatives. Report regularly to U.S. headquarters on performance metrics, challenges, and opportunities.
• Risk Management: Identify and mitigate operational, financial, and legal risks associated with importing and distributing PPE in Mexico.

QUALIFICATIONS

• Bachelor's degree in Business Administration, International Trade, Supply Chain Management, or a related field; MBA or advanced degree preferred.
• Minimum of 10 years of senior management experience in a standalone company or subsidiary in Mexico, preferably in wholesale, import/export, or manufacturing sectors.
• In-depth knowledge of Mexican business operations, including corporate setup, taxation (e.g., IVA, ISR), labor laws, and import regulations (e.g., customs procedures, IMMEX program).
• Proven expertise in supply chain and logistics, with experience in importing goods under international trade agreements.
• Strong financial acumen, including experience with Mexican accounting standards (NIF) and financial software.
• Fluency in Spanish and English (both written and verbal) is required; must be fluent in English to effectively communicate with U.S. headquarters.
• Demonstrated ability to navigate government bureaucracy and maintain compliance in a regulated industry.
• Excellent leadership, communication, and problem-solving skills with a track record of building high-performing teams.

SKILLS AND COMPETENCIES

• Existing relationships with Mexican customs authorities, regulatory officials, logistics providers, and industry networks in the PPE or industrial goods sector.
• Experience in the PPE, safety equipment, or related industrial products industry.
• Familiarity with U.S.-Mexico cross-border operations and USMCA compliance.
• Proficiency in ERP systems, supply chain software (e.g., SAP, Oracle), and data analytics tools.
• Certification in international trade, supply chain (e.g., CSCP), or Mexican business law is a plus.

ADDITIONAL OFFERINGS

• Competitive salary and benefits package, including performance-based incentives.
• Opportunity to shape a new business entity and contribute to international growth.
• Support from U.S. headquarters with resources for training and development.
• A collaborative environment focused on innovation and safety.