The Role:

We are currently seeking an Architect to join our OneStream practice in Manila. In this role, you will lead the design and delivery of OneStream solutions, build strong client relationships, and provide strategic oversight to project teams.

In this role, the ideal candidate will be able to:

• Collaborate with clients to integrate OneStream Software into their FP&A processes, offering guidance on best practices.
• Manage client expectations and ensure accountability throughout the project lifecycle.
• Identify and pursue new opportunities within existing client accounts.
• Review and refine functional and technical project deliverables.
• Evaluate task estimates and technical solutions; finalize effort estimations and project plans.
• Continuously seek opportunities to enhance the delivery process of OneStream solutions.

You have:

• 8+ years of experience in FP&A projects, with a strong focus on OneStream or Oracle Hyperion PBCS/EPBCS implementations.
• Experience as a Solution Architect on at least 3 full lifecycle OneStream or Oracle Hyperion projects.
• Excellent verbal, written, and presentation communication skills.
• Strong business acumen and deep functional knowledge of EPM/CPM applications.
• Proven ability to manage project scope, client expectations, and team performance.
• Demonstrated track record of issue resolution and follow-through.
• Experience in mentoring and developing team members.

What else to expect

As an employee of Spaulding Ridge, you will gain exposure to an early stage growth company providing innovative opportunities to impact our clients in a meaningful way. 

In the OneStream practice we invest in your learning by providing ongoing training through our partnership with OneStream to ensure your success in implementing their technology offerings to meet our client's needs.

We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in SR’s day of service, giving back to our global community.  We offer a competitive benefit package, including flexible time off, medical, dental, vision and life insurance and much more.  

We take care of you! Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

#LI-BS1

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Senior Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Investigate and resolve complex quantity and price discrepancies, identifying patterns and root causes to prevent future occurrences.
• Extract, consolidate, and analyze invoice reconciliation data to identify opportunities for process improvements and present findings to leadership.
• Serve as a key point of contact for internal stakeholders, including Accounts Payable, Supply Chain, and Procurement teams acting as the Team Lead’s deputy.
• Lead initiatives to improve invoice reconciliation accuracy and efficiency through process enhancements.
• Influence stakeholders to standardize, implement improvements and minimize invoicing errors across multiple regions.
• Train and mentor junior team members, offering guidance and best practices in invoice reconciliation.
• Collaborate with suppliers to resolve escalated disputes and ensure prompt resolution of discrepancies.

What you’ll bring

• 5+ years experience in invoicing, billing, accounting, or financial reconciliation.
• Advanced proficiency in Microsoft Excel/Google Sheets and data analysis tools.
• Strong knowledge of ERP systems (Oracle experience preferred).
• Experience working with large datasets, performing root cause analysis, and implementing process improvements.
• Ability to interpret financial data and present actionable insights to stakeholders.
• Excellent problem-solving and critical thinking skills.
• Experience working in a fast-paced, high-volume environment.
• Language: English required; additional European languages (German, Dutch, French, Spanish, Italian) are a plus.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

To complement our rapid growth, Five9 is looking for an experienced Financial Analyst to join our Finance department. The ideal candidate is well-rounded with experience in corporate FP&A, budgeting and Accounting.

Responsibilities:

• Assist in preparation of budgets and forecasts of expenses. Monitor key trends, assumptions on headcount, capital expenditures and operating expenses
• Prepare monthly / quarterly budget vs. actual variance analysis
• Work closely with Accounting team in monthly close process to ensure timeliness and accuracy of entries
• Leverage Five9 financial systems to automate and scale current processes and reports
• Participate in new FP&A initiatives, including ad hoc analysis and process improvement

Qualifications:

• Bachelor’s degree in Finance/Accounting
• 2+ years of corporate financial planning and analysis experience (SaaS experience a plus)
• High analytical acumen and financial modeling skills
• Exceptional attention to detail
• Experience with planning systems such as Adaptive Insights / Host Analytics / Oracle
• Advanced Excel skills required
• BA or BS in Finance or Accounting required
• Detail oriented and systematic with a high level of accuracy
• Excellent verbal and written communication skills
• A team player with ability to multi-task and prioritize in a fast-paced and dynamic work environment

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)

Technical Account Manager 

• Provide excellent account management, project management and technical consulting to Five9’s clients who have enrolled in TSM & TAM Services.
• Partner with clients to build and maintain a ‘Trusted Advisor’ relationship; understand their business needs, propose recommendations and solutions designed to optimize Five9’s platform and enhance operational effectiveness.
• Articulate the value of Five9’s services, products and concepts through presentations, demonstrations and open discussion with clients.
• Educate and train clients on administration and utilization of Five9 products to help them become self-sufficient. 
• Directly support and troubleshoot technical issues as needed.
• Manage service interruptions which could impact client’s business operations; research root cause analysis and communicate next steps to clients and internal teams to help mitigate any risk.
• Keep clients informed of any/all issues that could potentially impact Five9’s platform such as routine maintenance, patches, software product changes and releases. 
• Partner with internal account teams and other business units to foster an environment of learning, execution, and continuous process improvement.
• Provide customer support case oversight and status updates to both internal management and clients on a regular basis.
• Adopt a proactive mindset to help anticipate client’s needs and mitigate service and operational issues. 

• 3-5 years of related experience in a consulting or project management role,
• 3 years in a software support role.
• Solid technical knowledge of networking theories and protocols such as TCP/IP, SIP, FTP/SFTP, OSI Model.
• In depth knowledge of one or more call center solutions like:  Five9, Genesis, Cisco, Nuance, TuVox, Avaya, Aspect, Nortel, Interactive Intelligence, Siebel Call Center or CosmoCom.
• Experience in technical writing and documentation.
• Experience in contact center objectives, methodologies, tools & operations, contact center reporting and KPIs.
• Experience with/and working knowledge of PBX, ACD, CTI, VoIP, IVR, Dialers and Telephony applications.
• Strong project management and client-facing skills - Working knowledge of Microsoft Office products (Excel, Word, PowerPoint, Visio, etc.).
• Willing to travel to client sites as required; able to work outside standard business hours.
• Excellent verbal and written communication skills.
• Team player, self-starter, able to manage multiple priorities and meet deadlines.
• Bachelor’s degree in a technical field and/or comparable industry certifications and experience 

• Understanding of quality monitoring tools and workforce management software such as NICE/IEX, Authority Software etc.
• Understanding of CRMs such as Salesforce, NetSuite, Leads 360 (Velocify), Oracle Service Cloud (RightNow), etc. 
• Understanding of WFM/WFO Solutions such as Verint, CSI, Calabrio, NICE, etc. - Knowledge of network troubleshooting tools such as Wireshark or Pathview.
• Basic working knowledge API, HTML and Java scripting is a huge plus.

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in managing IT procurement, vendor coordination, and asset lifecycle processes. You will ensure efficient purchasing, accurate asset tracking, and compliance with company policies. This will help support business operations and improve overall efficiency.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

1. IT Procurement & Vendor Management

• Manage end-to-end procurement of IT hardware, software, and services
• Coordinate with vendors for sourcing, pricing, and delivery timelines
• Create and manage purchase orders in ERP systems (e.g., MS Dynamics)
• Ensure compliance with procurement policies and approval workflows

1. IT Asset & Lifecycle Management

• Track and manage IT assets (laptops, peripherals, software licenses)
• Maintain accurate asset inventory and lifecycle records
• Support onboarding and offboarding processes (equipment provisioning & retrieval)
• Monitor asset utilization and recommend optimization strategies

1. License & Subscription Management

• Track software licenses and renewals
• Ensure compliance with licensing agreements
• Partner with IT teams to forecast software needs

1. Reporting & Cost Control

• Prepare spend analysis and cost reports
• Track procurement budgets and identify cost-saving opportunities
• Maintain accurate ERP data for reporting and audits

1. Cross-functional Collaboration

• Work closely with Finance and Operations teams
• Support internal stakeholders with procurement and asset-related requests

• Ensure smooth coordination across departments

What you’ll bring

• 2-5 years of experience in procurement, IT operations, or asset management
• Experience handling IT hardware, SaaS tools, or software licensing
• Hands-on experience with ERP systems (e.g., MS Dynamics, SAP, Oracle)
• Strong analytical and reporting skills (Excel, data tracking)
• Experience in vendor coordination and stakeholder management
• Strong attention to detail and process-driven mindset

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: Work from home – Please note that you will need to visit our BGC office to pick up your equipment.

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect

#LI-Remote

#hcgreenhouse

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC  that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in serving as the backbone of IT financial integrity by managing the end-to-end lifecycle of software-related credit card expenses and procurement requests. This role is responsible for ensuring that all IT spend is meticulously tracked, reconciled, and compliant with company global financial policies. and contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Execute the end-to-end monthly reconciliation process for IT-related credit card expenses, ensuring all receipts are collected and coded within strict deadlines.
• Perform detailed audits of IT spend to ensure policy compliance, proactively flagging discrepancies and resolving missing documentation or unauthorized charges.
• Identify smart automation opportunities using GenAI tools to streamline receipt collection, transaction categorization, and stakeholder communications.
• Action and monitor software procurement requests within Jira Service Management to ensure timely service delivery and workflow transparency.
• Maintain accurate financial records of credit card spend to support the IT Portfolio team with monthly financial reporting and budget alignment.
• Coordinate as the primary point of contact between IT stakeholders, credit card holders, and the Finance department to ensure seamless process alignment.

What you’ll bring

• Experience: 2–3 years of professional experience in an operational financial role, specifically focused on expense management or IT financial coordination.
• Technical Proficiency: Hands-on experience with enterprise-grade ERP or expense tools (e.g., Oracle, Workday Expenses, SAP Concur).
• Workflow Systems: Advanced proficiency in using Jira Service Management or similar ticketing systems to manage high-volume stakeholder requests.
• AI Literacy: Practical understanding of Generative AI tools (e.g., Gemini, ChatGPT) to assist in data organization and process automation.
• Attention to Detail: Exceptional meticulousness in auditing line items and ensuring 100% financial accuracy.
• Communication: Assertive and professional English communication skills, with the ability to drive compliance across all levels of the organization.
• Preferred: A basic understanding of IT terminology (SaaS, Cloud, Hardware) to ensure accurate expense categorization.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

The Role

At HelloConnect, you will be part of a dynamic team in that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As an Invoice Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Extract and aggregate data from the invoicing system for invoice analysis and reconciliation.
• Analyze errors and trace them back to the root cause using raw data from the appropriate database.
• Resolve quantity and price discrepancies with urgency and escalating where appropriate.
• Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities.
• Work collaboratively with internal teams including  the Accounts Payable, Supply Chain and Procurement teams to resolve any data discrepancies
• Communicate with suppliers where necessary to clarify detail, escalate any supplier disputes to Line Manager
• Support the wider Supply Chain function with reporting and administration tasks to ensure the smooth running of the operation 

What you’ll bring

• At least 3 years experience working within invoicing, billing or general accounting and/or as a data entry clerk
• Fast typing skills; knowledge of touch typing systems is strongly preferred.
• Working knowledge of office equipment and computer hardware and peripheral devices.
• Basic understanding of databases.
• Experience using Oracle is strongly preferred
• Requires expertise in operating Microsoft Office programs
• Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

What You Will Do

We are looking for an Manager-Solution Architect to join our Anaplan Delivery Team!

The Anaplan Solution Architect will design best-in-class Anaplan solutions that meet the tailored needs of our clients. You will develop and cast the technical vision to internal model building consultants, and most importantly, to our clients, as we work to deliver the best possible solution to their challenges. Your design will account for data sources, integration layers, the underlying Anaplan model architecture, and the user interface, and you will have the opportunity to coach and train others along the way!

Ideal candidates will be able to:

• Work as a Solutions Architect and lead the end-to-end design of an Anaplan Model
• Ability to run a project utilizing the Agile Implementation Methodology
• Ability to effectively communicate with client team and in client facing roles across various time zones based on client location
• Ability to work in Hybrid model (WFH and Office)
• Strong sense of responsibility and positive attitude
• Clear ability to teach both clients and internal resources with no prior Anaplan knowledge how to build a model.
• Guide a customer to enhance their process utilizing both Anaplan expertise and Subject Matter Expertise.
• Ability to have difficult conversations with a customer about scope and timeline in order to ensure the project timeline is on track and budget
• Ability to effectively lead a team of consultants
• Understand clients business planning performance management processes and related business requirements
• Conceive and develop Proof Of Concept POC models efficiently to provide pursuit support and establish credibility of Anaplan platform flexibility with the customers
• Design effectively efficiently to cover processes requirements into detailed blueprint: enterprise models with associated modules, lists / line items, and calculations as supported by multi-dimensional Anaplan platform

Qualifications:

• Bachelor of Engineering or any Graduate + MBA/PG/CA/CFA in Finance
• 10-13 years of consulting/implementation prior experience with on premise systems such as SAP BPC, IBM Cognos TM1, Oracle Hyperion etc
• 6-8 years of hands-on Modelling Experience in Anaplan (with exposure to a minimum of 4 end-to-end implementations on Anaplan) focused on but not limited to Financial Forecasting, Supply Chain Planning and HR/Sales/Incentive Compensation Management or similar use cases.
• Strong knowledge of Excel. Including an understanding of how to develop macros, and model large data sets utilizing Lookups and SumIf functions.
• Microsoft Office Suite expertise
• Certified Solution Architect in Anaplan is Must
• Strong understanding of multi-dimensional data architecture
• Experience in managing team