The application window will be open until at least April 10, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As our Technical Program Manager, Outside Plant (OSP) Construction, you will work on cross-product and cross-functional initiatives, partnering closely with a variety of stakeholders to plan, deploy, and deliver OSP Forward Build projects, new technologies to local markets and surrounding communities. In this role, you will manage the day-to-day construction operations, milestone tracking, and completion of projects related to the construction of our OSP fiber to the home (FTTH) network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning, construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders.

In this role, you'll:

• Manage project budgets, scheduling, resource/activity planning, activity sequencing and prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, and material management.
• Manage, develop, and maintain vendor contracts, terms, and construction schedules with the project team, ensuring project milestones and delivery dates are aligned with business commitments.
• Communicate progress with internal/external stakeholders to ensure that projects are scoped properly and handed off seamlessly for network acceptance.  
• Foster an open, transparent, and cross-discipline change management process.
• Ensure projects are built according to approved engineered design plans and GFiber specs and standards in adherence to current contracts, SOW’s, and municipal requirements.

At a minimum we'd like you to have:

• Bachelor’s degree or equivalent practical experience.
• 7 years of experience in Program/Project Management within large, capital intensive and technical scopes of work.
• 5 years vendor management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• 5 years of people management experience. 
• Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments, and providing insights/ influence to commercial terms with contractors and vendors.

It's preferred if you have:

• PMP, PgMP or other project management certification.
• 10 years Project/Program Management experience.
• Experience in analytical and solutions-oriented roles with an emphasis on financial and operational performance.
• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations, and/or outside plant (OSP) projects.
• Ability to influence and resolve disputes with internal / external stakeholders while balancing multiple competing priorities to meet business deadlines.

The US base salary range for this full-time position is between $153,600 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 10th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As a Technical Operations Manager, OSP Construction, you  will work on cross-product and cross-team initiatives, working closely with a cross-functional team to plan, execute, and deliver projects, and deploy new technologies to the local Phoenix market and surrounding communities. In this role, you will manage the day-to-day operations, milestone/mitigation tracking, and completion of projects related to the construction of our outside plant (OSP) fiber to the home (FTTH) network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning (including working with City Engineers), construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders

In this role, you'll:

• Ensure adherence to engineering design plans (including mitigation plans), GFiber Standards & Spec, contract statements of work, and municipal requirements, fostering transparent change management processes.
• Manage project pipelines, budgets, scheduling, resource/activity planning, prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, material management, and develop/maintain the vendor construction schedule.
• Clearly communicate expectations and project status to internal/external stakeholders (including GFiber’s leadership team), ensuring proper project scoping, mitigation risk plans, monthly production numbers, and seamless handoff for network acceptance.
• Work autonomously, within the local markets, to build and design the OSP experience while capturing and reporting conceptual market deliverables, needed actions, roles/responsibilities, and learnings/feedback.
• Review OSP closeouts before submission to the Operations Team for review and acceptance
• Clearly convey OSP fiber redesign issues escalated from the field by the OSP vendor to the Engineering Vendor, facilitating prompt resolution and monthly goal attainment.
• Promptly communicate with City Engineers regarding any field escalations involving conduit blockages within the leased network, ensuring minimal disruption to fiber construction timelines.
• Ensure uninterrupted field crew work by partnering with internal GFiber Engineering and City Engineering officials to ensure all design discrepancies are captured and resolved before issuing Work Package Forms (WPF) and Consumption Logs.

At a minimum we'd like you to have:

• Bachelor’s degree or equivalent practical experience.
• 5 years of Program/Project Management experience focused on capital intensive, technical scope of work.
• 5 years of Vendor Management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments.

It's preferred if you have:

• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.
• Understanding of CAD, GIS systems (e.g., ArcGIS), and FTTH records/As-builts.
• Experience working with aerial construction (e.g. aerial make ready)
• Experience with GSuite (e.g., Google Docs, Google Sheets, etc)

The US base salary range for this full-time position is between $129,600 - $142,600 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

What is GustoPro?

GustoPro is a cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro features client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software — enabling firms to elevate their client service and accelerate practice growth. Learn more about GustoPro

About The Role

As a Partner Account Executive for GustoPro, you will play a critical role in expanding Gusto's footprint within the accounting market by recruiting new accounting firm partners, enabling them to succeed on the platform, and driving them to a healthy, self-sufficient state before transitioning them to an Account Manager.

Working directly with our Head of Sales and Head of GustoPro Sales, you will shape our new partner sales motion while owning the full arc of partner activation — from first conversation to a successful handoff. The benchmark that tells us activation is working: 10 net new clients added and the firm's 30-day enablement plan complete.

You'll engage with C-level executives and senior payroll specialists at accounting firms, with a focus on large regional and national players. You'll act as a consultant, understanding their unique needs and demonstrating how GustoPro can boost efficiency and help them realize more value for their clients while delivering upside for the firm.

The Partner Onboarding Agreement — a 30-day enablement contract signed at close — is your operating document once a firm is in. It defines milestones, role responsibilities across the firm, and the incentive structure that keeps both sides accountable through activation.

We're looking for a true "builder" — someone who's excited to wear multiple hats, design systems and processes, and run experiments. Comfort with a dynamic environment and the ability to pivot when needed is essential.

Here's what you'll do day-to-day

• Evangelize the GustoPro solution to prospective accounting firms to grow our market share and meet and exceed monthly/quarterly sales targets.
• Collaborate closely with Sales Leaders to build out and refine our new partner sales process, with a focus on accelerating sales cycles (target 60–90 days) and maximizing close rates.
• Conduct compelling and persuasive product demos that showcase the value of GustoPro using data and insights, tailored to resonate with accounting firm executives.
• Negotiate and execute the Partner Onboarding Agreement, aligning on a 30-day enablement plan and client pipeline targets from day one.
• Serve as the primary Gusto contact during the 30-day enablement period — keeping the Champion certification track, Practice Member Academy completion, and Practice Lead go-to-market readiness all on schedule.
• Hold the firm's Strategic Lead accountable to Champion designation and kickoff commitments in Week 1; track certification milestones and coordinate with the partner success team to unlock incentives on time.
• Support Practice Leads in running positioning and discovery workshops and building a migration candidate pipeline across their book of business.
• Drive the partner to 10 net new client adds within 90 days of signing — the activation benchmark — by leading regular status calls, removing blockers, and coordinating migration scheduling across practice areas.
• Coordinate co-marketing activation (co-branded materials, joint email campaigns) once the 10-client milestone unlocks co-op marketing funds, and ensure cross-sell products (HI, 401k, WC, R&D TC) are introduced as adoption deepens.
• Prepare a structured handoff brief for the receiving Account Manager — including certified contacts, migration status, QBR baseline, revenue and usage snapshot, and flagged growth opportunities — and facilitate a warm introduction.
• Navigate and update internal and external stakeholders, including C-suite executives at Gusto, partners, and cross-functional teams throughout the activation window.
• Leverage AI tools and technologies to enhance sales workflows, streamline partner communications, and derive actionable insights from data to drive more effective prospecting, pipeline management, and partner engagement.
• Travel as needed to partner offices for onsite meetings, as well as to industry events and conferences to represent Gusto and strengthen partner relationships.

Here's what we're looking for

• 6+ years total work experience in sales, account management, or customer success, with a strong focus on enterprise clients.
• 3+ years of experience selling B2B SaaS products or managing partner relationships, ideally to accounting firms or related businesses.
• A consistent track record of exceeding sales quotas and building long-term client relationships, including negotiating complex six-figure contracts.
• Experience and comfort working quick sales cycles (60–90 days average).
• Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs — particularly the CAS/advisory and payroll practices.
• Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
• Equally comfortable in a closing motion and a post-close enablement and coordination role — you see getting a firm to 10 clients as part of the sale, not separate from it.
• Strong analytical and problem-solving abilities — you're a strategic thinker who can identify risk and opportunity across a portfolio.
• Ability to quickly learn our product so you are credible with prospects and partners alike.
• Comfort and proficiency with AI-powered tools and technologies, with a willingness to adopt and integrate AI into daily sales and partner management workflows to improve efficiency and outcomes.
• Experience with CRM and sales software (e.g., Salesforce, ZoomInfo, Tableau).

Compensation

Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

Why this role is exciting

As a Product Marketing Manager at Vay, you aren’t just launching a product; you are pioneering a fundamental shift in mobility through teledriving technology. You will operate at a high-velocity pace, translating complex remote-driving systems into a seamless consumer experience as the company scales its fleet across global markets.

This role offers a unique growth trajectory, placing you at the intersection of deep-tech innovation and urban infrastructure. You will be responsible for defining the go-to-market strategy for a service that is actively redefining vehicle ownership and on-demand transportation on a massive scale.

What you’ll be driving

At Vay, the role of a Product Marketing Manager is about more than just managing a launch; it is about steering a fundamental shift in how the world moves. You will be at the helm of three critical pillars:

1. Architecting the Growth Engine - You are driving the entire lifecycle of the user journey, moving far beyond simple awareness to own the product funnel optimization. By diving deep into conversion data and user behavior, you will identify friction points in the "magic" moment—when a teledriven car arrives at a user's door—and engineer seamless onboarding experiences. Your goal is to turn initial curiosity into high-retention habits, ensuring that as the fleet scales across global markets, the unit economics and user growth scale right along with it.

2. Strategic Product Co-Creation - You serve as the vital bridge between the market's pulse and the product and engineering roadmap, moving past traditional marketing to collaboratively build the future of mobility. By translating complex technical breakthroughs into high-impact consumer features, you work hand-in-hand with Product teams to ensure the roadmap solves real-world urban pain points. You aren't just selling what has been built; you are an active architect of the product itself, ensuring every new iteration is grounded in user needs and massive market potential.

3. Category Education and Trust - Since teledriving is a brand-new frontier, you are driving the narrative of a new mobility category. This involves a sophisticated educational strategy that demystifies remote-driving technology and builds deep, unwavering consumer trust in the "human-in-the-loop" safety model. You will be responsible for educating both new and existing users on the full breadth of the Vay ecosystem—turning early adopters into lifelong advocates who understand not just how the technology works, but why it is the most efficient way to navigate a modern city.

What are we looking for

• Proven experience in Product Marketing within a scaling, high-complexity tech environment (mobility, marketplaces, or high-growth SaaS preferred).

• Strategic GTM Lead with a track record of owning end-to-end product launches—from initial positioning and messaging to full-scale market adoption.

• Analytical Rigor: You are obsessed with the funnel. You can dissect conversion data to identify friction points and implement optimization strategies that drive growth.

• A "Voice of the User" Advocate: You have a deep-seated ability to translate messy customer signals and qualitative research into actionable product insights and compelling value propositions.

• Cross-Functional Bridge: You speak the languages of Product, Design, and Engineering fluently, ensuring that user experience and business goals remain aligned during the development cycle.

• Technical & Creative Fluency: You are comfortable diving into product analytics tools (like Amplitude or Mixpanel) but can also collaborate with designers to create high-impact visual storytelling.

• Agile Mindset: You thrive in startup environments where you must balance "big picture" strategy with the hands-on execution required to hit aggressive KPIs.

• Exceptional Communicator: You can take a complex technical feature and turn it into a simple, "must-have" benefit for the end user.

Why choose Vay

💪A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.

🌍 Huge scope for impact in a fast paced environment

💰 ESOP stock options: A stake in Vay’s future - not just a salary.

🌴 Unlimited Paid Vacation Days

🎫 401(k) programme

🏥 Health, Dental & Vision Insurance 

🚗 All Vay team members receive 30% off their Vay rides

🏋️‍♂️ Wellness Hub free gym access & wellness app subscriptions

🛍️ Exclusive external discounts

✈️ Relocation financial assistance when relocating to Las Vegas 

🎊 Regular team events throughout the year

About the Role:

Gusto is searching for a builder. Not a manager of an existing PEO sales team — a founder-minded sales leader who will design the motion, write the playbook, hire the team, and carry a personal book of business in the early months. This is a 0→1 opportunity to establish Gusto's PEO sales org from the ground up, and we're looking for someone who is energized by that challenge.

You will drive new PEO revenue by selling Gusto's co-employment solution to both prospects and our existing base of 400,000+ customers — Gusto's single biggest competitive advantage over legacy PEOs. The pace is fast, the market opportunity is real, and we're looking for someone who will bring experience, creativity, and a genuine passion for building to the table every single day. You align with our company values and have a knack for building for the long haul. If you're excited to roll up your sleeves, lead by example, and architect something from scratch, let's talk.

About the Team:

You will be the founding leader of Gusto's PEO sales function. In the first 6–12 months, you'll operate as a true player-coach — personally closing deals while simultaneously building the team, tooling, and infrastructure around you. You'll define the ideal customer profile, build out the sales stages and pipeline architecture in Salesforce, and establish the channel strategy (including broker and accountant referral partnerships) that will drive scalable new business over time.

This team will serve as Subject Matter Experts on PEO, guiding prospects through complex buying decisions and partnering closely with HR, benefits, and payroll counterparts to deliver a seamless customer experience. Your biggest unfair advantage: Gusto's existing install base. Like the best scaled PEOs, a meaningful share of your pipeline will come from converting existing payroll customers — and you'll be the one to design and build that on-ramp.

Here’s what you’ll do day-to-day:

• Sell and build simultaneously. For the first 6–12 months, carry a personal book of business while building the team and infrastructure around you. This is a player-coach role that requires someone comfortable operating at both levels.
• Design the sales motion from scratch. Define sales stages, lead routing, funnel metrics, and pipeline architecture in Salesforce. This org doesn't have a pre-built RevOps foundation — you'll build it.
• Own the full talent lifecycle. Partner closely with Recruiting to define hiring profiles, run interviews, and select top PEO sales talent. Onboard new hires for fast ramp and continuously assess team capacity to stay ahead of headcount needs.
• Build and leverage the channel ecosystem. Develop a point of view on broker, GA, and accountant referral channels. Even if you don't own these relationships day one, you'll be expected to shape the strategy and lay the groundwork for a scalable partner channel.
• Convert the install base. Develop the playbook for converting Gusto's existing 500K+ payroll customers to PEO. Understand the unique motion, objections, and value proposition for in-base selling vs. cold-start prospecting.
• Operate with selling season fluency. Understand and plan around PEO's concentrated selling window (Sept–Dec, with ~50–60% of new business landing Jan 1). Build team capacity, pipeline targets, and go-to-market rhythms accordingly.
• Collaborate cross-functionally with Sales, Marketing, and Product leadership to identify market opportunities, drive pipeline, and help shape PEO product strategy.
• Use data to drive decisions — from advisor skill development to team-level initiatives. Track, measure, and report on sales effectiveness; adjust programs as needed.
• Lead with AI fluency. As a people leader at Gusto, you're expected to actively model and drive AI adoption across your team — not just as a user, but as a champion. This means leveraging AI tools to surface pipeline insights, accelerate coaching, improve forecast accuracy, and identify at-risk deals earlier. You'll help your team integrate AI into daily workflows (outreach, call prep, follow-up), experiment with new tooling, and share learnings across the broader sales org. We expect our leaders to stay ahead of the curve and bring a point of view on how AI can make the team meaningfully better.
• Build a culture of excellence. Cultivate each individual's skill set and guide career pathing as they grow within the organization. Ensure the team maintains deep knowledge of PEO compliance, co-employment regulations, and applicable state and federal employment law requirements.

Here’s what we're looking for:

• PEO Expertise: 5+ years of experience in PEO sales, with direct experience standing up a PEO sales org or building a sales team 0→1 in a high-growth environment. We're prioritizing builder profiles over tenure in a mature org.
• Player-Coach Experience: Proven ability to carry personal quota while simultaneously building team, process, and infrastructure. This is not a pure management role in the early stages.
• Selling Season Fluency: Direct experience operating within PEO's Jan 1 selling cycle — Sept–Dec pipeline build, renewal dynamics, and capacity planning. This is a key screen for PEO-specific operating experience vs. generic HCM.
• Install Base Conversion: Experience developing or executing strategies to convert an existing customer base to a higher-tier or adjacent product. Familiarity with in-base PEO conversion motions is a strong plus.
• Channel Strategy: Understanding of broker, GA, and accountant referral channels in the PEO or benefits space. Ability to develop a POV and lay groundwork for scalable partner-sourced pipeline.
• RevOps & Pipeline Architecture: Experience building or significantly contributing to Salesforce pipeline design — sales stages, lead routing, funnel reporting — from an early-stage starting point.
• Management Experience: 5+ years of people management in a sales organization, including direct involvement in recruiting and hiring.
• Results-Oriented: Consistent track record of establishing and exceeding measurable goals.
• Sales Acumen: Strong working knowledge of inbound and outbound sales methodologies in SMB SaaS or HCM/PEO environments.
• Collaboration: Ability to work effectively across Sales, HR, Benefits, and Product teams; excellent interpersonal skills.
• AI Leadership: Demonstrated ability to evaluate, adopt, and champion AI and automation tools in a sales environment. Comfortable going beyond personal usage — setting expectations, building habits, and holding the team accountable to AI-enabled ways of working.
• Technical Proficiency: Salesforce.com (SFDC) experience required, including pipeline and funnel design; familiarity with HCM platforms and benefits administration tools preferred.

Our target on-target earnings (OTE) compensation for this role is $270,000/yr to $280,000/yr in Denver & most remote locations, and $295,000/yr to $318,000/yr for San Francisco, & New York. This OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

OVERVIEW

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO's guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $31.25 - $39.42/ hr. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $20.00- $24.00/ hour in Las Vegas, NV. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $29.00 - $38.00/ hour. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

DoW SkillBridge Internship - Customer Service

This is an onsite opportunity based at Shift4's office in Las Vegas, NV operating in a 24/7 call center.

The DoW SkillBridge program allows active-duty service members to participate in civilian internships, apprenticeships or training during their final months of service. Participants remain on active duty, continue receiving full military pay and benefits, and gain real-world work experience with approved industry partners. For more information, and eligibility requirements, visit Shift4 DoW SkillBridge Program

Summary

The Payments Support Associate provides frontline support for Shift4 products and services, including Lighthouse Transaction Manager (LTM), Universal Transaction Gateway (UTG), Skytab Solo, and POS integrations. This role assists customers with troubleshooting, problem resolution, and general support inquiries, while collaborating with internal teams, resellers, and partners to ensure seamless operations.

• Information Systems
• IT Specialists
• Information Systems
• Administrative Specialist
• Finance Technician
• Personnel Support

Responsibilities

• Provide customer support via phone, email, chat, and ticketing systems.
  
  
• Assist customers with website navigation, statements, contracts, payments, and POS issues.
  
  
• Troubleshoot credit card, gift card, and POS processing issues.
  
  
• Collaborate with resellers, partners, and internal teams to resolve integration problems.
  
  
• Track and document support interactions, maintaining clear and accurate records.
  
  
• Stay up-to-date on software updates, product changes, and company policies.
  
  
• Manage multiple support tasks efficiently across channels.
  
  
• Participate in team meetings and contribute suggestions for process improvements.
  
  
• Support departmental goals and 24/7 operations with flexible work hours.
  
  
• Perform additional duties as assigned to support overall team success.
  
  

Qualifications

• High school diploma or equivalent required; Associate’s degree or relevant tech support experience preferred.
  
  
• Strong customer service, communication, and problem-solving skills.
  
  
• Ability to explain technical concepts clearly and simply.
  
  
• Positive, collaborative, and team-oriented attitude.
  
  
• Quick learner with adaptability in a fast-paced environment.
  
  
• PC hardware/software troubleshooting experience.
  
  
• Proficiency in Microsoft Office Suite or Google Workspace.
  
  

Optional Qualifications

• Experience with credit card terminals or POS systems.
  
  
• Familiarity with payment processors and settlement procedures.
  
  
• Knowledge of Micros/Oracle POS systems.
  
  
• Fluency in written and spoken Spanish.

Shift4 is expanding globally and hiring Customer Service, Associates to work with customers!

This is an onsite opportunity based at Shift4's office in Las Vegas, NV operating in a 24/7 call center.

Summary
The Payments Support Associate provides frontline support for Shift4 products and services, including Lighthouse Transaction Manager (LTM), Universal Transaction Gateway (UTG), Skytab Solo, and POS integrations. This role assists customers with troubleshooting, problem resolution, and general support inquiries, while collaborating with internal teams, resellers, and partners to ensure seamless operations.

Responsibilities

• Provide customer support via phone, email, chat, and ticketing systems.
  
  
• Assist customers with website navigation, statements, contracts, payments, and POS issues.
  
  
• Troubleshoot credit card, gift card, and POS processing issues.
  
  
• Collaborate with resellers, partners, and internal teams to resolve integration problems.
  
  
• Track and document support interactions, maintaining clear and accurate records.
  
  
• Stay up-to-date on software updates, product changes, and company policies.
  
  
• Manage multiple support tasks efficiently across channels.
  
  
• Participate in team meetings and contribute suggestions for process improvements.
  
  
• Support departmental goals and 24/7 operations with flexible work hours.
  
  
• Perform additional duties as assigned to support overall team success.
  
  

Qualifications

• High school diploma or equivalent required; Associate’s degree or relevant tech support experience preferred.
  
  
• Strong customer service, communication, and problem-solving skills.
  
  
• Ability to explain technical concepts clearly and simply.
  
  
• Positive, collaborative, and team-oriented attitude.
  
  
• Quick learner with adaptability in a fast-paced environment.
  
  
• PC hardware/software troubleshooting experience.
  
  
• Proficiency in Microsoft Office Suite or Google Workspace.
  
  

Optional Qualifications

• Experience with credit card terminals or POS systems.
  
  
• Familiarity with payment processors and settlement procedures.
  
  
• Knowledge of Micros/Oracle POS systems.
  
  
• Fluency in written and spoken Spanish.
  
  

#LI-SM2

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Motional’s Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city’s grid system of roads and being one of America’s “smart cities” allows for extensive research and development testing.

Mission Summary:

Motional is seeking a highly technical and results-oriented Product Manager to define, build, and deliver an exceptional fleet operations ecosystem for our internal fleet operations teams. This role demands a deep understanding of software product development, a passion for user-centric design, and a proven track record of shipping complex, customer-facing and operational technical products.

You will be responsible for the product strategy and execution of Motional’s entire fleet operations software tooling. Crucially, you will own Motional’s Command Center application which is responsible for all aspects of fleet management. This is a hands-on role requiring close collaboration with engineering, strategy and operations teams.

Key Responsibilities:

Overall Fleet Operations Tooling Strategy:

• Lead the strategy for unified fleet operations tooling, creating a scalable ecosystem that streamlines vehicle mission management, health monitoring, and customer assistance at every stage of the operational lifecycle.
• Translate insights into clear product requirements and a prioritized backlog that delivers measurable customer and business value.
  
  

Command Center Product Ownership:

• Lead the product definition and development for our Command Center Fleet operations application, including:
   
  •  Config/deployment
  • In-facility bring-up and launch
  • on-road fleet management
  • field support
  • Maintenance
    
    

Technical Product Management & Delivery:

• Author detailed technical product specifications, user stories, and acceptance criteria for engineering teams across customer experience and fleet systems.
• Demonstrate a strong bias for action and a proven ability to drive complex technical projects from concept through launch and iteration in an agile environment.
• Partner closely with software engineering (cloud, embedded, mobile), hardware engineering, AI/ML, and QA teams to ensure features are technically sound, built to specification, and delivered on time.
  
  

Data-Driven Iteration & Optimization:

• Define and meticulously track key performance indicators (KPIs) related to customer satisfaction, engagement, task success rates, operational efficiency, and overall experience quality.
  
  

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, HCI/Human Factors, or relevant technical field
• 5+ years of product management experience with a demonstrable strong technical background, specifically focused on customer-facing software products, operational tools, or complex system integrations.
• Proven history of successfully delivering technically challenging products from initial concept through multiple iterations and commercial launch.
• Deep understanding of software development lifecycles, agile methodologies, and modern software architecture (including cloud-based services and distributed systems).
• Experience with Human-Machine Interface (HMI) design, in-vehicle infotainment (IVI) systems, mobile application development (iOS/Android), platform/API integrations, or operational command and control interfaces.
• Exceptional ability to translate customer and operator needs into detailed technical requirements and effectively communicate them to engineering teams.
• Strong analytical and problem-solving skills, with a meticulous attention to detail.
  
  

Preferred Qualifications:

• Direct experience in the autonomous vehicle, automotive technology, ride-sharing, or logistics/fleet management industries.
• Experience with in-vehicle operating systems (e.g., Android Automotive, QNX), display technologies, and vehicle communication protocols.
• Experience defining, building, and managing APIs for third-party integrations.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and technologies relevant to fleet management and real-time data processing.
• Demonstrated ability to work effectively with both embedded/hardware engineering teams and cloud/mobile software engineering teams.
• A genuine passion for creating innovative, intuitive, and delightful user experiences in emerging technology domains for both end-customers and internal operational users.
• Experience with user research methodologies and usability testing for both consumer-facing and enterprise/operational tools.
  
  

What We Offer:

• A competitive compensation package, including salary, bonus, and equity.
• A unique opportunity to work on industry-defining technology with a world-class team.
• Comprehensive benefits, including medical, dental, vision, and 401(k).
• A collaborative culture that values innovation, safety, and integrity.
• Significant opportunities for professional growth and development in a fast-moving field.
  
  

Equal Opportunity Employer:

Motional is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

This role is based in our Las Vegas office and requires in-office days each week.

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Mission Summary:

We are seeking an experienced and visionary Principle Level Tech Lead Manager to build and lead our new Machine Learning (ML) Acceleration team. This pivotal role will drive the strategy, development, and execution of initiatives aimed at significantly accelerating ML model training. The ultimate goal is to drastically reduce the development cycle for new ML models and enable rapid hot-patching for issues within our deployed autonomous vehicle services.

You will be a hands-on leader, blending deep technical expertise in ML systems and performance optimization with strong leadership and people management skills. You will recruit, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.

What you'll be doing:

• Team Leadership & Management:
• Build, lead, and manage a high-performing team of ML and infra engineers focused on acceleration.
• Provide technical guidance, mentorship, and career development opportunities to team members.
• Foster a collaborative and inclusive team environment.
• Define team goals, priorities, and roadmap in alignment with company objectives.
  
  
• Technical Strategy & Execution:
• Define the technical vision and strategy for ML acceleration across the organization.
• Identify and evaluate cutting-edge technologies and methodologies for speeding up ML training, including but not limited to data pipeline optimization, large scale distributed training, data loader optimization, hardware acceleration, and model optimization techniques.
• Design, develop, and implement scalable and efficient ML acceleration solutions.
  
  
• Cross-functional Collaboration:
• Collaborate closely with ML research, ML Training platform, and product teams to understand their needs and integrate acceleration solutions seamlessly.
• Communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Act as a technical expert and advocate for ML acceleration initiatives across the company.
  
  
• Impact & Measurement:
• Regularly measure and report on the impact of acceleration efforts.
• Continuously seek opportunities for further optimization and innovation.
  
  

What we're looking for:

• Experience:
• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience
• 8+ years of experience in software engineering, with at least 5+ years focused on Machine Learning systems and model performance optimization.
• 3+ years of experience in a technical lead or management role, with a proven track record of building and leading high-performing teams.
• Extensive experience with large-scale ML model training and deployment, ideally in a production environment.
• Strong understanding of distributed systems and cloud computing platforms (e.g., AWS, GCP, Azure).
  
  
• Technical Skills:
• Deep expertise in ML frameworks such as PyTorch or JAX.
• Proficiency in performance profiling and optimization techniques for Deep Neural Networks.
• Strong programming skills in Python; C++ experience is a plus.
• Knowledge of MLOps principles and practices.
  
  
• Leadership Skills:
• Exceptional leadership, communication, and interpersonal skills.
• Ability to attract, hire, and retain top engineering talent.
• Proven ability to drive complex technical projects from conception to completion.
• Strong problem-solving skills and a proactive, results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic environment.

Mission Summary:

We are seeking an experienced and visionary Principle Level Tech Lead Manager to build and lead our new Machine Learning (ML) Acceleration team. This pivotal role will drive the strategy, development, and execution of initiatives aimed at significantly accelerating ML model training. The ultimate goal is to drastically reduce the development cycle for new ML models and enable rapid hot-patching for issues within our deployed autonomous vehicle services.

You will be a hands-on leader, blending deep technical expertise in ML systems and performance optimization with strong leadership and people management skills. You will recruit, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.

What you'll be doing:

• Team Leadership & Management:
• Build, lead, and manage a high-performing team of ML and infra engineers focused on acceleration.
• Provide technical guidance, mentorship, and career development opportunities to team members.
• Foster a collaborative and inclusive team environment.
• Define team goals, priorities, and roadmap in alignment with company objectives.
  
  
• Technical Strategy & Execution:
• Define the technical vision and strategy for ML acceleration across the organization.
• Identify and evaluate cutting-edge technologies and methodologies for speeding up ML training, including but not limited to data pipeline optimization, large scale distributed training, data loader optimization, hardware acceleration, and model optimization techniques.
• Design, develop, and implement scalable and efficient ML acceleration solutions.
  
  
• Cross-functional Collaboration:
• Collaborate closely with ML research, ML Training platform, and product teams to understand their needs and integrate acceleration solutions seamlessly.
• Communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Act as a technical expert and advocate for ML acceleration initiatives across the company.
  
  
• Impact & Measurement:
• Regularly measure and report on the impact of acceleration efforts.
• Continuously seek opportunities for further optimization and innovation.
  
  

What we're looking for:

• Experience:
• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience
• 8+ years of experience in software engineering, with at least 5+ years focused on Machine Learning systems, and model performance optimization.
• 3+ years of experience in a technical lead or management role, with a proven track record of building and leading high-performing teams.
• Extensive experience with large-scale ML model training and deployment, ideally in a production environment.
• Strong understanding of distributed systems and cloud computing platforms (e.g., AWS, GCP, Azure).
  
  
• Technical Skills:
• Deep expertise in ML frameworks such as PyTorch or JAX.
• Proficiency in performance profiling and optimization techniques for Deep Neural Networks.
• Strong programming skills in Python; C++ experience is a plus.
• Knowledge of MLOps principles and practices.
  
  
• Leadership Skills:
• Exceptional leadership, communication, and interpersonal skills.
• Ability to attract, hire, and retain top engineering talent.
• Proven ability to drive complex technical projects from conception to completion.
• Strong problem-solving skills and a proactive, results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic environment.

Mission Summary:

We are seeking an experienced and visionary Principle Level Tech Lead Manager to build and lead our new Machine Learning (ML) Acceleration team. This pivotal role will drive the strategy, development, and execution of initiatives aimed at significantly accelerating ML model training. The ultimate goal is to drastically reduce the development cycle for new ML models and enable rapid hot-patching for issues within our deployed autonomous vehicle services.

You will be a hands-on leader, blending deep technical expertise in ML systems and performance optimization with strong leadership and people management skills. You will recruit, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.

What you'll be doing:

• Team Leadership & Management:
• Build, lead, and manage a high-performing team of ML and infra engineers focused on acceleration.
• Provide technical guidance, mentorship, and career development opportunities to team members.
• Foster a collaborative and inclusive team environment.
• Define team goals, priorities, and roadmap in alignment with company objectives.
  
  
• Technical Strategy & Execution:
• Define the technical vision and strategy for ML acceleration across the organization.
• Identify and evaluate cutting-edge technologies and methodologies for speeding up ML training, including but not limited to data pipeline optimization, large scale distributed training, data loader optimization, hardware acceleration, and model optimization techniques.
• Design, develop, and implement scalable and efficient ML acceleration solutions.
  
  
• Cross-functional Collaboration:
• Collaborate closely with ML research, ML Training platform, and product teams to understand their needs and integrate acceleration solutions seamlessly.
• Communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Act as a technical expert and advocate for ML acceleration initiatives across the company.
  
  
• Impact & Measurement:
• Regularly measure and report on the impact of acceleration efforts.
• Continuously seek opportunities for further optimization and innovation.
  
  

What we're looking for:

• Experience:
• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience
• 8+ years of experience in software engineering, with at least 5+ years focused on Machine Learning systems and model performance optimization.
• 3+ years of experience in a technical lead or management role, with a proven track record of building and leading high-performing teams.
• Extensive experience with large-scale ML model training and deployment, ideally in a production environment.
• Strong understanding of distributed systems and cloud computing platforms (e.g., AWS, GCP, Azure).
  
  
• Technical Skills:
• Deep expertise in ML frameworks such as PyTorch or JAX.
• Proficiency in performance profiling and optimization techniques for Deep Neural Networks.
• Strong programming skills in Python; C++ experience is a plus.
• Knowledge of MLOps principles and practices.
  
  
• Leadership Skills:
• Exceptional leadership, communication, and interpersonal skills.
• Ability to attract, hire, and retain top engineering talent.
• Proven ability to drive complex technical projects from conception to completion.
• Strong problem-solving skills and a proactive, results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic environment.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Manager, Pilot Success who will define and drive the evolution, execution, and performance of our pilot program framework — serving as the strategic engine behind accelerated revenue growth and improved win rates for our most complex enterprise accounts. This is a critical leadership role at the intersection of people leadership, process innovation, AI-driven efficiency, and executive stakeholder partnership. If you love building high-performing teams, transforming operations through technology, and making a direct impact on revenue outcomes — we would love to hear from you!

What you'll do:

As a Senior Manager, Pilot Success, your key area of responsibility will be optimizing the end-to-end pilot lifecycle to increase sales velocity and improve win rates, particularly for strategic enterprise accounts where successful pilot implementation is critical to securing long-term partnerships. You will oversee high-performing, cross-functional teams composed of both people leaders and individual contributors, managing departmental activities through a tiered leadership structure that balances strategic mentorship with tactical oversight. You will lead an AI implementation roadmap to automate manual workflows across pilot data analysis, reporting, and hardware provisioning — shifting your team's effort from manual data processing to high-value strategic consulting. You will own the customer journey for the pilot phase, partnering with Product and UX teams to reduce friction and enhance the experience for both internal sales teams and external prospects.

To be successful in this role you will be an exceptional people leader with proven experience managing managers across multiple workstreams, and a natural ability to influence at the executive level. The ideal candidate will bring a strong analytical mindset, deep familiarity with enterprise B2B sales cycles, and a passion for building scalable, repeatable processes that deliver measurable business outcomes.

How you'll make an impact:

• Oversee a high-performing team composed of both people leaders and specialized individual contributors, ensuring alignment with established business policies and result targets.

• Manage departmental activities through a tiered leadership structure, balancing high-level mentorship of managers with tactical oversight of critical individual workstreams to ensure operational excellence. 

• Manage the coordination of activities across the Pilot Success and Route Optimization teams, taking responsibility for results, costs, and methods.

• Lead strategic planning and change management initiatives to ensure the team meets evolving business objectives and revenue targets. 

• Align technical resources across specialized pilot workstreams to ensure high-priority enterprise accounts receive expert support. 

• Develop and execute an AI implementation roadmap to automate manual workflows in pilot data analysis, reporting, and hardware provisioning.

• Drive continuous process improvements to ensure standardized, repeatable, and scalable operations.

• Leverage AI to enhance telematics data interpretation, providing faster and more accurate ROI demonstrations to prospective customers.

• Shift team effort from manual data processing to high-value strategic consulting through the use of automated predictive insights.

• Own the "Customer Journey" for the pilot phase, partnering with Product and UX teams to reduce technical friction and enhance the user experience.

• Champion a robust feedback loop from the field to the Product organization, synthesizing pilot insights to de-risk research and development efforts.

• Translate pilot successes and process innovations into valuable sales assets, such as case studies and best practice guides, in partnership with Marketing.

• Standardize the Pilot Experience to ensure consistent brand and service delivery across different markets and industry segments. 

• Act as the senior point of escalation for high-stakes pilot engagements and critical customer issues.

• Define and analyze high-level program KPIs, including pilot influence on win rates, reduction in sales cycle time, and direct contribution to revenue goals.

• Help build reporting structures that prove the Pilot Program's direct correlation to Annual Recurring Revenue (ARR) and Customer Lifetime Value (CLV).

• Enable Sales and Solutions Engineering leadership on strategic pilot positioning and success planning for large enterprise accounts.

What you'll bring to the role:

• 8–10 years of experience in Technical Solution Selling, Customer Success, Sales Engineering, or Professional Services.

• 5+ years of direct people management experience, including a proven track record of managing other people leaders and multiple work groups.

• Demonstrated experience leveraging AI or automation technologies to drive operational efficiencies within a Revenue Support or Sales Operations environment.

• Deep understanding of complex enterprise B2B sales cycles and methodologies such as MEDDPICC or CHAMP.

• Strong analytical acumen with the ability to use data to communicate business impact to executive stakeholders.

• Exceptional leadership, negotiation, and relationship management skills with experience navigating cross-functional and executive partnerships.

• Willingness to travel occasionally for business purposes.

Why job seekers choose Geotab:

Who are we hiring?

Sphere Entertainment is seeking a dedicated AV Integration professional to maintain our technical infrastructure, improve documentation, and streamline knowledge-sharing across our network of venues. Reporting to the Sr. Manager Venue Technology, the Manager Venue Technology Integration will assist in the technical planning, and lead the documentation efforts, of internal venue technology projects. This role will work in close partnership with operators, technicians, and department leaders within our Las Vegas venue and interface with stakeholders across the Sphere organization. This role bridges the gap between project execution and integration best practices—delivering detailed design packages, construction plans, and “as-built” documentation that future-proofs our systems and supports scalable deployments.

What will you do? 

• Collaborate with internal Operations teams to design and execute new system integrations across Video, Audio, Lighting, SFX, and Automation departments.
• Manage the creation of technical project documentation, including signal flow diagrams, equipment layouts, rack elevations, and cable schedules.
• Conduct evaluations and surveys to verify system layouts and document as-built conditions at Sphere Las Vegas.
• Create standardized update packages and technical documentation suitable for distribution to external stakeholders and franchise partners.
• Maintain up-to-date CAD files and technical drawings in a centralized documentation system.
• Assist in project scoping, BOM development, and vendor coordination when needed.
• Establish and maintain project standards and procedures to guarantee quality and consistency across projects.
• Serve as a bridge between technical and non-technical stakeholders, ensuring clear communication and alignment of expectations.
• As Sphere’s network of venues grows, this role will support the development and integration of technology systems enterprise wide.

What do you need to succeed? 

• 5+ years of experience in AV Integration from within live entertainment, theatrical productions, themed entertainment, AV installation, or a related industry.
• Proficient in AutoCAD (or Vectorworks). Familiarity with Revit, Bluebeam, and Autodesk Construction Cloud a plus.
• Strong technical knowledge of production/entertainment technology systems; understanding of signal flow, control systems, media servers, audio distribution, show control, and networking.
• Experience in producing construction documents, shop drawings, and system documentation from concept to as-built.
• Excellent communication skills and a collaborative, solutions-oriented mindset. Must be able to communicate technical information clearly and concisely to stakeholders.
• Experience managing project budgets, operating budgets, third-party consultants, and schedules.
• Comfortable working in a deadline driven environment, ability to prioritize and manage multiple concurrent projects effectively.
• Commitment to providing high-quality support for internal teams and external partners.
• CTS-I or CTS-D certification preferred
• Bachelor's degree in a related field or equivalent experience.

Special Requirements

• Available to work occasional nights and weekends, as needed.
• Ability to travel domestically and internationally as required. (~5% initially, more in future years)
• Working conditions may include extensive standing, walking, keyboard usage and general administrative duties.
• Occasional work required in a live entertainment environment, which may include variable light levels, strobing, variable to high noise levels, use of atmospheric effects such as fog and haze, and work around Sphere guests.
• Occasional work on catwalks at heights over 230 feet.

#LI-Onsite

About the Role:

As a Partner Manager at Gusto, you will be responsible for driving the strategy and growth of a portfolio of Gusto Pro's largest and most strategic accounting firm partners. In this role, you will be responsible for maintaining and expanding current revenue and usage within these firms, as well as identifying, pitching, and facilitating growth opportunities. You should be comfortable building deep relationships at all levels of a partner organization, from staff accountants to managing partners, and adept at managing complex partner relationships and product configurations. Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next. You will also work cross-functionally with senior members of Gusto’s team to strengthen the partner relationship, coordinate joint efforts, and provide input as we evolve our Gusto Pro product roadmap and processes.

About the Team:

Gusto Pro is a game-changing, cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. Gusto Pro boasts powerful features like client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software, enabling firms to elevate their client service and skyrocket their practice growth. Learn more about Gusto Pro

Here’s what you’ll do day-to-day:

• Take a portfolio-based approach to your book of business to identify areas of risk and opportunities for revenue growth within your assigned accounting firms.
• Build detailed territory and account plans to lead Quarterly Business Reviews (QBRs) within your large partner portfolio to identify opportunities for growth, including aligning the Gusto Pro Partner Program with the partners strategic growth objectives.
• Balance both new partner acquisition (in collaboration with dedicated Partner BDR) and development of active partners.
• Act as a single point of contact for partners on behalf of aligned cross-functional sales supporting roles.
• Coordinate outreach strategy and partner enablement with cross-functional supporting functions to grow cross-sell/up-sell product adoption. 
• Lead frequent discussions (weekly status calls, upsell calls, QBRs) with partners to ensure they are leveraging the Gusto Pro platform to achieve successful business outcomes for their clients and their firm.
• Drive awareness and usage of new or updated Gusto Pro features and integrations to the partners in your book, showcasing how these advancements can benefit their clients.
• Own end-to-end execution of contract renewals and upsells, negotiating mutually beneficial terms and ensuring seamless transitions.
• Collaborate with product, design, and engineering teams to provide informed recommendations for Gusto Pro’s product roadmap, based on partner feedback and market trends, to enhance the partner and client experience.
• Navigate and update internal and external stakeholders, inclusive of C-suite executives at Gusto, partners, and cross-functional teams.
• Communicate and report to leadership on sales activity, pipeline progress, and market trends.
• Travel to meet with prospective partners. This includes representing Gusto at Industry Events and Conferences. 

Here’s what we're looking for:

• 5+ years of experience as a Partner Manager, Channel Manager, or other Sales-related function.
• A consistent track record of exceeding sales quotas and building long-term client relationships. Including negotiating complex six-figure contracts.
• Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs.
• Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
• A strong drive to succeed, and comfortable pushing the pace of action with partners and internal teams.
• Proven, day-to-day experience integrating AI into how you work — across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes.
• Strong analytical and problem-solving abilities – you're a strategic thinker.
• Work collaboratively but autonomously: asking for what you need, but not expecting micromanagement.
• Experience with CRM and Sales Software (e.g., Salesforce, ZoomInfo, Tableau).

Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.