Shift4 is looking for a strategic, creative, and data-driven Social Media Sr Manager to own and elevate our social media presence. Reporting to the Director of Digital Marketing, this role will lead the development and execution of a comprehensive social media strategy that strengthens brand awareness, drives engagement, and supports business growth across key audiences. You’ll be equal parts strategist, storyteller, and community builder—someone who understands how to turn complex products into compelling narratives and thrives in a fast-paced, high-impact environment.

Location: Las Vegas, NV or Center Valley, PA office Hybrid schedule 

Key Responsibilities:

• Strategy Development:
  • Develop and execute a cohesive social media strategy in alignment with overall marketing goals.
  • Identify target audiences and create content that resonates with them across various platforms.
• Content Creation:
  • Create and curate engaging and shareable content, including text, image, and video content.
  • Work closely with design and content teams to produce high-quality visuals and multimedia elements.
  • Collaborate with influencers, partners, and brand ambassadors to amplify reach and drive brand advocacy through strategic partnerships and collaborations.
• Platform Management:
  • Manage and optimize social media accounts on platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
  • Stay updated on platform algorithm changes and industry trends to adjust strategies accordingly.
• Community Engagement:
  • Foster and nurture a positive and active community around our brand.
  • Respond to comments, messages, and mentions in a timely and authentic manner.
• Analytics and Reporting:
  • Utilize analytics tools to measure the performance of social media campaigns and adjust strategies accordingly.
  • Prepare regular reports on key social media metrics and present insights to the marketing team.
• Campaign Development:
  • Plan and execute social media campaigns, contests, and collaborations to promote brand awareness and engagement.
  • Collaborate with cross-functional teams to integrate social media into broader marketing initiatives.
• Monitoring and Trend Analysis:
  • Monitor industry trends and competitor activities to identify opportunities for innovation.
  • Stay informed about social media best practices, emerging platforms, and technologies.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience as a Social Media Director or similar role.
• Strong understanding of social media platforms, algorithms, and best practices.
• Excellent written and verbal communication skills.
• Proficiency in social media management tools and analytics platforms.
• Creative thinking and the ability to generate innovative content ideas.

If you are passionate about social media, have a track record of successful campaigns, and are ready to take on a leadership role in shaping our online presence, we encourage you to apply. Join us in building a strong and engaging social media community for our brand!

Why this role is exciting

As a Product Marketing Manager at Vay, you aren’t just launching a product; you are pioneering a fundamental shift in mobility through teledriving technology. You will operate at a high-velocity pace, translating complex remote-driving systems into a seamless consumer experience as the company scales its fleet across global markets.

This role offers a unique growth trajectory, placing you at the intersection of deep-tech innovation and urban infrastructure. You will be responsible for defining the go-to-market strategy for a service that is actively redefining vehicle ownership and on-demand transportation on a massive scale.

What you’ll be driving

At Vay, the role of a Product Marketing Manager is about more than just managing a launch; it is about steering a fundamental shift in how the world moves. You will be at the helm of three critical pillars:

1. Architecting the Growth Engine - You are driving the entire lifecycle of the user journey, moving far beyond simple awareness to own the product funnel optimization. By diving deep into conversion data and user behavior, you will identify friction points in the "magic" moment—when a teledriven car arrives at a user's door—and engineer seamless onboarding experiences. Your goal is to turn initial curiosity into high-retention habits, ensuring that as the fleet scales across global markets, the unit economics and user growth scale right along with it.

2. Strategic Product Co-Creation - You serve as the vital bridge between the market's pulse and the product and engineering roadmap, moving past traditional marketing to collaboratively build the future of mobility. By translating complex technical breakthroughs into high-impact consumer features, you work hand-in-hand with Product teams to ensure the roadmap solves real-world urban pain points. You aren't just selling what has been built; you are an active architect of the product itself, ensuring every new iteration is grounded in user needs and massive market potential.

3. Category Education and Trust - Since teledriving is a brand-new frontier, you are driving the narrative of a new mobility category. This involves a sophisticated educational strategy that demystifies remote-driving technology and builds deep, unwavering consumer trust in the "human-in-the-loop" safety model. You will be responsible for educating both new and existing users on the full breadth of the Vay ecosystem—turning early adopters into lifelong advocates who understand not just how the technology works, but why it is the most efficient way to navigate a modern city.

What are we looking for

• Proven experience in Product Marketing within a scaling, high-complexity tech environment (mobility, marketplaces, or high-growth SaaS preferred).

• Strategic GTM Lead with a track record of owning end-to-end product launches—from initial positioning and messaging to full-scale market adoption.

• Analytical Rigor: You are obsessed with the funnel. You can dissect conversion data to identify friction points and implement optimization strategies that drive growth.

• A "Voice of the User" Advocate: You have a deep-seated ability to translate messy customer signals and qualitative research into actionable product insights and compelling value propositions.

• Cross-Functional Bridge: You speak the languages of Product, Design, and Engineering fluently, ensuring that user experience and business goals remain aligned during the development cycle.

• Technical & Creative Fluency: You are comfortable diving into product analytics tools (like Amplitude or Mixpanel) but can also collaborate with designers to create high-impact visual storytelling.

• Agile Mindset: You thrive in startup environments where you must balance "big picture" strategy with the hands-on execution required to hit aggressive KPIs.

• Exceptional Communicator: You can take a complex technical feature and turn it into a simple, "must-have" benefit for the end user.

Why choose Vay

💪A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.

🌍 Huge scope for impact in a fast paced environment

💰 ESOP stock options: A stake in Vay’s future - not just a salary.

🌴 Unlimited Paid Vacation Days

🎫 401(k) programme

🏥 Health, Dental & Vision Insurance 

🚗 All Vay team members receive 30% off their Vay rides

🏋️‍♂️ Wellness Hub free gym access & wellness app subscriptions

🛍️ Exclusive external discounts

✈️ Relocation financial assistance when relocating to Las Vegas 

🎊 Regular team events throughout the year

OVERVIEW

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO's guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $31.25 - $39.42/ hr. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000.00 - $115,000.00/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $29.00 - $38.00/ hour. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations Manager is a critical member of the store leadership team accountable for bringing ALO’s operational strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Leader 

• Oversee and support execution of key operational processes 
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborate and implement General/Store Manager’s vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).  

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $29.00 - $38.00/ hr. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

About the Role:

We're looking for a Senior Field Event Marketing Manager to bring Gusto to life through bold, memorable events and experiences.

This is a highly visible, strategic role responsible for designing, producing, and optimizing event marketing programs—from trade shows and industry conferences to Gusto-owned activations and experiences. You'll plan, execute, and optimize event marketing campaigns as part of a cross-functional go-to-market team, turning strategy into on-the-ground execution that builds brand affinity and pipeline.

About the Team:

This role is part of the go-to-market team responsible for driving pipeline and fueling growth across Gusto's channels. We combine creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. Together, we've helped Gusto grow to serve hundreds of thousands of customers nationwide, and we're just getting started.

Here’s what you’ll do day-to-day:

• Collaborate with cross-functional stakeholders and leadership to set goals, develop event strategies, execute plans, and evaluate performance to drive continuous improvement over time.
• Build and manage end-to-end event campaign programs including scopes of work, resource plans, budgets, contracts, and timelines—keeping everything on track and on budget.
• Leverage a deep understanding of Gusto's internal and external market positioning and target audiences to inform event decisions, from format and venue selection to messaging and audience targeting.
• Design and produce a range of event types—from large-scale owned events (500+ attendees) to trade show activations, field events, and intimate customer experiences—that strengthen brand affinity and accelerate funnel impact.
• Build strong relationships with external partners including industry and show organizers, agencies, and vendors, negotiating favorable terms and ensuring seamless delivery.
• Assemble the right internal and external resources for each opportunity, fostering collaboration and creative excellence with Gusto's creative teams, agencies, and production partners.
• Maintain accuracy and accountability of event budgets, evaluate results against goals, deliver wrap-up reports, and make recommendations to senior leadership for Event Marketing.
• Build upon and advocate for the event marketing and production craft and vision at Gusto—championing breakthrough experience design, emerging event technology, and innovative production approaches.
• Leverage AI tools and technologies to enhance event marketing workflows—from audience analysis and content personalization to post-event reporting and campaign optimization—driving efficiency and deeper insights across the event lifecycle.

Here’s what we're looking for:

• 7–10 years of experience in event marketing and production, with a proven track record of producing a wide range of events (trade shows, activations, conferences, owned events for 500+ attendees, and white-glove experiences) across varying levels of complexity, scale, and design.
• A passion for event marketing and production with a willingness to roll up your sleeves and get hands-on in execution—you move effortlessly between big-picture strategy and intricate operational details.
• Strong project management and communication skills with a proven ability to manage multiple stakeholders at all levels and across different geographies, keeping complex programs running on time and on budget.
• Experience managing and collaborating with internal creative teams and external agencies, driving alignment and excellence in production delivery.
• Passionate and knowledgeable about breakthrough experience design and emerging event technology, always looking for new ways to elevate the craft.
• A natural cross-functional collaborator who thrives on building and maintaining relationships across the organization to drive results.
• An intellectually curious self-starter who isn't afraid to ask questions and uses answers to bring clarity and direction to the broader team.
• AI fluency and a willingness to integrate AI-powered tools into your workflow to work smarter and unlock new possibilities.
• Comfort operating in a fast-paced, ambiguous environment while building scalable programs and processes.
• Note: this role requires frequent travel throughout North America.

Compensation

Our cash compensation amount for this role is $152,655/yr to $190,000/yr in Denver, Phoenix/Scottsdale, Las Vegas, and Atlanta, and $180,000/yr to $225,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Territory Account Executives who are in the field everyday transforming the way restaurants operate. You’ll work closely with your sales team on how to understand restaurants’ unique needs and develop customized solutions that help their businesses thrive. 

This is a field-based opportunity with local travel. You must live local to the Las Vegas, NV area or be willing to relocate.

A day in the life (Responsibilities) 

• Hire, develop, motivate, and manage a quota-achieving sales team
• Coach your team on how to conduct efficient discovery meetings, live demos, and craft a solution that best meets the prospective customer’s needs
• Spend time enabling and empowering your team through walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas
• Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery
• Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates
• Accountable for the new business growth across your assigned district  

Do you have the right ingredients*? (Requirements)

• 5+ years of sales experience in a sourcing and/or closing role
• 3+ years of leadership experience
• Proven track record of success
• Passionate with the ability to inspire and motivate those around them
• Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure

What will help you stand out (Nice to Haves/Nonessential Skills)

• Management experience building customer-facing, quota-achieving full cycle sales teams
• Experience working in a tech environment
• Experience working in a fast-paced, high growth environment
• Proven track record of creating a winning culture that performs at a high level

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Manager, Pilot Success who will define and drive the evolution, execution, and performance of our pilot program framework — serving as the strategic engine behind accelerated revenue growth and improved win rates for our most complex enterprise accounts. This is a critical leadership role at the intersection of people leadership, process innovation, AI-driven efficiency, and executive stakeholder partnership. If you love building high-performing teams, transforming operations through technology, and making a direct impact on revenue outcomes — we would love to hear from you!

What you'll do:

As a Senior Manager, Pilot Success, your key area of responsibility will be optimizing the end-to-end pilot lifecycle to increase sales velocity and improve win rates, particularly for strategic enterprise accounts where successful pilot implementation is critical to securing long-term partnerships. You will oversee high-performing, cross-functional teams composed of both people leaders and individual contributors, managing departmental activities through a tiered leadership structure that balances strategic mentorship with tactical oversight. You will lead an AI implementation roadmap to automate manual workflows across pilot data analysis, reporting, and hardware provisioning — shifting your team's effort from manual data processing to high-value strategic consulting. You will own the customer journey for the pilot phase, partnering with Product and UX teams to reduce friction and enhance the experience for both internal sales teams and external prospects.

To be successful in this role you will be an exceptional people leader with proven experience managing managers across multiple workstreams, and a natural ability to influence at the executive level. The ideal candidate will bring a strong analytical mindset, deep familiarity with enterprise B2B sales cycles, and a passion for building scalable, repeatable processes that deliver measurable business outcomes.

How you'll make an impact:

• Oversee a high-performing team composed of both people leaders and specialized individual contributors, ensuring alignment with established business policies and result targets.

• Manage departmental activities through a tiered leadership structure, balancing high-level mentorship of managers with tactical oversight of critical individual workstreams to ensure operational excellence. 

• Manage the coordination of activities across the Pilot Success and Route Optimization teams, taking responsibility for results, costs, and methods.

• Lead strategic planning and change management initiatives to ensure the team meets evolving business objectives and revenue targets. 

• Align technical resources across specialized pilot workstreams to ensure high-priority enterprise accounts receive expert support. 

• Develop and execute an AI implementation roadmap to automate manual workflows in pilot data analysis, reporting, and hardware provisioning.

• Drive continuous process improvements to ensure standardized, repeatable, and scalable operations.

• Leverage AI to enhance telematics data interpretation, providing faster and more accurate ROI demonstrations to prospective customers.

• Shift team effort from manual data processing to high-value strategic consulting through the use of automated predictive insights.

• Own the "Customer Journey" for the pilot phase, partnering with Product and UX teams to reduce technical friction and enhance the user experience.

• Champion a robust feedback loop from the field to the Product organization, synthesizing pilot insights to de-risk research and development efforts.

• Translate pilot successes and process innovations into valuable sales assets, such as case studies and best practice guides, in partnership with Marketing.

• Standardize the Pilot Experience to ensure consistent brand and service delivery across different markets and industry segments. 

• Act as the senior point of escalation for high-stakes pilot engagements and critical customer issues.

• Define and analyze high-level program KPIs, including pilot influence on win rates, reduction in sales cycle time, and direct contribution to revenue goals.

• Help build reporting structures that prove the Pilot Program's direct correlation to Annual Recurring Revenue (ARR) and Customer Lifetime Value (CLV).

• Enable Sales and Solutions Engineering leadership on strategic pilot positioning and success planning for large enterprise accounts.

What you'll bring to the role:

• 8–10 years of experience in Technical Solution Selling, Customer Success, Sales Engineering, or Professional Services.

• 5+ years of direct people management experience, including a proven track record of managing other people leaders and multiple work groups.

• Demonstrated experience leveraging AI or automation technologies to drive operational efficiencies within a Revenue Support or Sales Operations environment.

• Deep understanding of complex enterprise B2B sales cycles and methodologies such as MEDDPICC or CHAMP.

• Strong analytical acumen with the ability to use data to communicate business impact to executive stakeholders.

• Exceptional leadership, negotiation, and relationship management skills with experience navigating cross-functional and executive partnerships.

• Willingness to travel occasionally for business purposes.

Why job seekers choose Geotab:

About the A's:

The A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.

In addition to their success on the field, the A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports.

The A’s are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.

Description:

The Director, Brand manages the organization’s brand strategy and positioning across all fan-facing platforms. This role ensures the team’s brand identity, voice, and messaging remain consistent and aligned with business objectives.

Reporting to the Senior Director, Marketing, the Director, Brand serves as the internal steward of the brand across departments and partners, working closely with the creative team to translate brand strategy into campaigns and fan experiences.

Responsibilities:

• Execute the organization’s brand strategy in alignment with marketing and business goals.
• Maintain brand standards, messaging frameworks, and guidelines for internal teams and external partners.
• Serve as the internal point person for brand consistency across marketing, communications, partnerships, merchandise, and fan engagement initiatives.
• Ensure the brand reflects the team’s identity, values, and long-term vision.
• Partner with the Senior Director, Marketing to develop integrated marketing campaigns supporting ticket sales, premium seating, group sales, and fan engagement.
• Collaborate with the creative team to translate brand strategy into creative concepts and campaign execution.
• Help develop signature moments, traditions, and thematic elements that strengthen the brand.
• Work closely with ticketing, partnerships, communications, and community engagement teams to ensure brand alignment across initiatives.
• Provide brand guidance for sponsorship activations, promotions, and fan-facing programs.
• Use fan research, engagement data, and market insights to refine brand positioning and messaging.
• Monitor industry trends and fan behavior to ensure the brand remains relevant and differentiated.
• Other duties as assigned.

Qualifications/Requirements:

• 8+ years of experience in brand strategy, marketing, or brand management, ideally in sports, entertainment, or consumer-facing industries
• Demonstrated experience leveraging research, data, and analytics to inform brand strategy and drive business decisions
• Willing and able to work a non-traditional schedule, including nights, weekends, and holidays
• Proven ability to develop and execute brand positioning, messaging frameworks, and integrated campaigns
• Experience partnering cross-functionally with marketing, communications, partnerships, and sales teams
• Experience collaborating with external agencies
• Strong track record of using brand strategy to support revenue-driving initiatives (ticket sales, premium, partnerships, or consumer products)
• Strong creative leadership capability, with experience briefing, guiding, and providing strategic direction to internal and external creative teams - ensuring high-quality output without direct design ownership
• Excellent communication and presentation skills, with the ability to influence and align teams around a clear brand vision
• Willing and able to occasionally travel
• Comfortable operating in a fast-paced environment

The A’s Social Impact & Belonging Statement:

Social Impact & Belonging are in our organizational DNA. Our commitment to these values is unwavering – on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies all voices. Combining a collaborative and innovative work environment with talented team members, we've created a workforce in which every team member has the tools to reach their full potential.

Equal Opportunity Consideration:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

About the A's:

The A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.

In addition to their success on the field, the A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports.

The A’s are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.

Description:

The Director, Events will lead the strategy, development, and execution of the A’s full event ecosystem in Las Vegas, including signature, community, philanthropic, partner, and civic events. This role will establish and oversee an internal Events Department, creating a centralized, full-service function that supports all departments with consistent processes, creative direction, and operational excellence. This is an internal-facing role focused on planning and executing events, and it does not include direct revenue-generating or private stadium events.

This leader will drive high-impact, on-brand experiences that strengthen relationships, support business objectives, and position the A’s as a premier presence in Las Vegas. The role requires a strategic, creative, and highly organized professional with experience delivering large-scale events and premium guest experiences in a fast-paced environment.

Responsibilities:

• Lead and execute an organization-wide events strategy aligned with business priorities and brand positioning
• Establish the Events Department as the internal partner, driving structure, creativity, and operational excellence
• Implement scalable processes and standards to ensure consistency, efficiency, and brand continuity
• Partner with senior leadership to prioritize and expand high-impact event opportunities across all event types
• Own creative vision and experience design, delivering innovative, on-brand activations
• Concept and execute signature and marquee events that differentiate the A’s in Las Vegas
• Ensure cohesive storytelling across community, philanthropic, partner, and revenue-driving events
• Collaborate with Marketing and Partnerships to integrate sponsorships, messaging, and fan engagement
• Oversee end-to-end planning and execution of all events (signature, community, partner, civic, and internal)
• Lead event production including timelines, budgets, vendors, staffing, and on-site execution
• Lead the development and execution of events and activations
• Maintain run-of-show standards, playbooks, and operational documentation
• Deliver seamless, high-quality experiences for all stakeholders
• Support event logistics, client relationships, and sponsor integration
•  Develop event frameworks and internal service models that support programming, internal stakeholders, and partner activations, ensuring alignment with organizational goals and efficient resource utilization
• Track performance, revenue, and ROI to optimize future events
• Serve as central coordinator across Community Engagement, Partnerships, Marketing, Sales, and Baseball Operations
• Streamline intake and planning processes; foster collaboration, accountability, and communication
• Manage vendor, production, promoter, and community relationships; negotiate contracts and oversee performance
• Execute events that connect the A’s to the Las Vegas community; support philanthropic initiatives and long-term legacy efforts
• Build, lead, and mentor a high-performing Events team; define roles, development, and a culture of excellence and continuous improvement
• Perform other duties as assigned

Qualifications/Requirements:

• Bachelor’s degree in Event Management, Sports Management, Hospitality, Marketing, or related field.
• 10+ years of experience in event management, venue operations, sports, entertainment, non-profit, or hospitality.
• 5 years of experience in a team leadership or supervisory role.
• Experience planning and executing large-scale high-profile events, preferably in a ballpark, stadium, arena, or major venue environment.
• Willing and able to work a non-traditional schedule including evenings, weekends, and holidays based on event and game schedules.
• Willing and able to occasionally travel.
• Proficiency in project management and data tools, (e.g. Asana, Google Sheets, or equivalent software.
• Must possess a valid Driver’s License with a safe and verifiable driving record.
• Proven ability to manage multiple complex projects simultaneously.
• Excellent communication, organizational, and negotiation skills.
• Experience working in professional or collegiate sports, live entertainment, non-profit, or large-scale venue operations is preferred.
• Experience launching or activating new venues is preferred.
• Familiarity with Las Vegas hospitality, entertainment, or event industries is preferred.

The A’s Social Impact & Belonging Statement:

Social Impact & Belonging are in our organizational DNA. Our commitment to these values is unwavering – on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies all voices. Combining a collaborative and innovative work environment with talented team members, we've created a workforce in which every team member has the tools to reach their full potential.

Equal Opportunity Consideration:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Who are we hiring?  

The Marketing Coordinator, Consumer Marketing will support our efforts to continuously drive our business forward and generate revenue for Sphere Experiences. This role will be a fundamental support for all Sphere Experiences and sales and service efforts connected to Sphere Experiences. This role works closely with Finance, Creative Studio, Sales, Comms/PR, Social, Legal, and external agency teams.  

The Marketing Coordinator will be based in Las Vegas and report to the Senior Marketing Manager. 

What will you do?  

• Work in coordination with various cross-functional departments (i.e., creative, brand, comms/PR,  and social) to facilitate day-to-day execution of Sphere Experience performance campaigns and  other projects with a focus on submitting briefs, asset management, obtaining approvals, and  achieving deadlines Oversee asset creation and manage internal approvals for paid media deliverables, sales  presentations and sizzle videos, box office toolkits, emails, and other marketing campaigns
• Manage weekly and monthly billing reporting and invoice status, and track all expenses to budget/plan with accounts payable, finance, and VP of Customer Marketing
• Manage expense tracking and invoice submission in Coupa and maintain expense logs for accruals and forecasting budgets and paid media
• Own and issue Airtable requests for customer marketing and sales and service to initiate and own creative project status and timelines
• Oversee and manage lead generation materials for forms, QR codes and reporting (i.e. Formstack/Flowcode)
• Support email and CRM strategy and execute all processes and approvals for copy, images, and  calls to action for all Sphere sends
• Create marketing reports in Excel and PowerPoint leveraging pivot tables, data sorting, and  creating visualizations for identifying key insights
• Assist in strategy and brainstorming meetings with brand, social, and marketing teams to discuss  the go-to-market (GTM) planning 

What do you need to succeed?  

• 2+ years of digital marketing experience with an event, hospitality, or entertainment brand. Experience with email campaigns and Salesforce Marketing Cloud preferred
• Minimum intermediate-level proficiency in Microsoft Office (including Outlook, Sharepoint, Word, Excel and PowerPoint)
• Exceptional verbal and written communication skills including writing and proofreading for grammar, punctuation, and spelling
• Able to work effectively in a fast paced, environment with flexibility to adapt to evolving business needs
• Highly collaborative self-starter who takes initiative, is eager to learn and grow within the team, and requires minimal supervision
• Highly organized with meticulous attention to detail and ability to juggle multiple, diverse projects simultaneously
• Bachelor’s Degree preferred 

 #LI-Onsite

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $20-23
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $20-23
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities，our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere.

The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.

What You'll Focus On

• Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
• Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
• Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
• Conduct demos and develop a solution that best meets the prospects’ needs.
• Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
• Manage sales activities and results using Chowbus’ CRM tool.
• Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.

What You Bring

• Excellent written and verbal communication required
• Proven collaboration and teamwork skills required
• Strong ability to sell and upsell products required
• Ability to adapt to ever-changing environments required
• Ability to learn and quickly become proficient with new technology required
• Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
• Bachelor’s degree in business or relevant field preferred
• 1 year of relevant experience highly preferred
• Are bilingual in Chinese

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Monthly Stipend

The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.

The Restaurant Nightlife Manager is a dynamic hospitality professional responsible for daily restaurant administration, maintaining facilities and DOH compliance, building & supporting excellent team morale and accountability, building customer relations and problem solving, and supporting the General Manager in all facets of the restaurant’s day to day operations and financial goals. 

They collaborate with all culinary and front of house departments to run the restaurant harmoniously in an efficient and cost-effective manner. They inspire team members to perform at their highest potential and drive great customer experiences in service nightly.

Essential Job Duties & Responsibilities:

Hospitality:

• Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. 
• Liaise between the Events, FOH, and BOH, departments before and during all events. 
• Provides and oversees the service for all VIP guests when on property.
• Develops positive customer relationships and addresses customer service needs. Responds to customer feedback as needed. 

Operations:

• Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. 
• Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. 
• Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed. 
• Performs all back office POS functions including employee profile and menu creation. 
• Plans, executes and communicates all promotions and company information effectively and efficiently.
• Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately.
• Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
• Ensures that all team members are educated on our products and services. 
• Ensures that all COTE drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Participates in community events and helps to ensure corporate social responsibility goals of the company are met.

Events/Nightlife: 

• Maintains and leverages strong relationships with nightlife industry partners, including promoters, entertainment groups, and hospitality influencers, to elevate guest traffic and brand visibility.
• Oversees nightlife programming, including late-night service, special events, and/or entertainment-driven activations.
• Collaborates with leadership to concept, plan, and schedule nightlife events, ensuring alignment with brand standards and guest experience expectations.
• Coordinates all operational aspects of private dining and event experiences, including logistics, timelines, floor plans, staffing, and client communications.
• Provides on-site leadership during all events, ensuring seamless execution, timely service, and effective guest recovery when needed.
• Partners with Sales, Marketing, and Guest Relations teams to support event inquiries, BEO development, client walkthroughs, and pre-event planning meetings.
• Develops and implements SOPs and operational systems to support the growth and efficiency of nightlife and events programming.
• Ensures nightlife and event operations comply with DOH regulations, safety standards, and liquor law requirements, including capacity management and security coordination.
• Acts as a brand ambassador for nightlife and events, representing the company at hospitality industry gatherings, partner activations, and community events.
• Oversee maintenance of the reservation book in conjunction with the Maître d' Manager.
• Provide updates to events as necessary with both Front of House and Back of House teams in order to ensure clear and constant communication.
• Oversee all facets of event coordination and set-up for all VIP events and buyouts in service.

Staff Management:

• Hire, train, supervise, manage, coach, counsel, and evaluate FOH hourly employees. Develops and inspires the team. 
• Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions.
• Consistently monitors, coaches and encourages management team and hourly service employees to meet Company’s service standards.
• Resolves team member or customer conflicts consistent with COTE’s complaint handling guidelines. 
• Builds morale and team spirit by fostering a work environment where team members’ input is encouraged.
• Responsible for training new employees as assigned.

Standards:

• Display knowledge of Cote brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
• Maintain professional and respectful behavior when in contact with customers, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook. 
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety, cleanliness, and sanitation standards.
• Comply with federal, state, and local laws and regulations.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Working understanding of human resource principles, practices, and procedures.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards. 
• Ability to effectively train others.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers. 
• Ability to maintain a positive working relationship with all third-party vendors.
• Degree in Hospitality, Culinary Management, or similar subject preferred.
• Minimum of three to five (3-5) years' experience in the entertainment industry, working in a high-volume Nightclub, Bar, Lounge, and/or Restaurant environment.
• Ability to execute steps of service in adherence with company policy. 
• Must be of legal age to serve alcohol. 
• Certification for responsible alcohol service or ability to obtain within 6 months.

The Office Assistant is responsible for providing back-office operational support to the management team to ensure the administrative success of the business. They support hiring and onboarding, and are solely responsible for administrative success, including supplies, ordering, compliance, and permitting functions at the direction of the People & Culture. They are also responsible for organizing the office and back-of-house storage areas, along with completing all other tasks as directed by operations.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

Primary responsibilities include, but are not limited to the following:

• Organizes and maintains the appearance of the office space and all back of house storage areas.
• Maintains and enforces office rules & guidelines.
• Issues employee locker assignments and audits the locker records monthly. Organizes quarterly locker clean outs. 
• Maintains office supply inventory and reordering.
• Oversees office equipment including printers, copy machines, computers, paper shredders, and iPads. Places services calls and troubleshoots issues. 
• Liaises and places service calls with IT for all IT and tech issues. 
• Responsible for keeping office and operational supply purchases at budget.
• Performs monthly audit of company permits to ensure restaurant permits are up to date, and fire safety and annual inspections. Reports upcoming expirations and issues to the General Manager and Chef de Cuisine. 
• Organizes staff enrichment programs, employee bonus benefits, and team outings.
• Maintains organized employee records by filing, digitalizing, and managing documentation in coordination with the People & Culture department.
• Assists in preparing employment-related letters and processing unemployment and workers’ compensation claims, supporting Office Admin as needed.
• Supports payroll processing and benefits enrollment by organizing and maintaining records of employee participation, personnel actions (e.g., hires, promotions, transfers), and performance review schedules.
• Conducts routine audits at the direction of People & Culture to help ensure compliance with federal and state regulations, including I-9 verification.
• Updates employee information such as pay rates, employment status, and personal details in internal systems.
• Supports daily payroll reports and reviews timecards, schedules, and end-of-shift reports to ensure payroll accuracy.
• Records and processes all employee reimbursements/receipts at the approval of Finance. 
• Assists with additional tasks as dictated by the management team.

Essential Functions

• Knowledge of Cote brand, culture, and product.
• Fluent in written and spoken English.
• Must be reachable by email and able to communicate via phone as well.
• Polished personal presentation; Grooming meets company standards outlined in the Employee Handbook.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, and Microsoft Word, PowerPoint, and Excel.
• Communicates information effectively and efficiently.
• Knowledge of workplace safety procedures, employment law, and laws against sexual harassment
• Excellent organizational skills
• Demonstrates positive leadership characteristics, which inspires team members to meet and exceed standards.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

Preferred Qualifications

• One year of experience using ADP WorkforceNow.
• One year of proven administrative experience.