Why Advanced Practice Providers Love Theoria Medical

Here, relationships, consistency, and presence matter. You’ll care for patients over time—building trust, strengthening continuity, and making a lasting difference for vulnerable populations.

We believe meaningful work should come with balance. Our model offers flexible scheduling and autonomy, supported by intuitive technology and a collaborative clinical team—so you can focus on delivering exceptional care.

Build a career with impact and a schedule that works for you.

About Theoria

Theoria Medical is leading the charge in healthcare innovation and quality of care - offering a unique blend of medical excellence and technological advancement, serving the post-acute sector. Our network includes multispecialty provider services, covering skilled nursing facilities across the country.

We are currently seeking an Advanced Practice Provider, serving local skilled nursing facilities within a close-knit, mission-driven care community.

Provider Incentive Plans and Competitive Compensation and Benefits Package:

We are proud and excited to share that Theoria Medical offers unique Annual Bonus and Longevity Incentive Plans, in addition to its competitive compensation and benefits package:

Ask about our sign-on bonus opportunities!Relocation assistance is available to eligible candidates

• Exceptional compensation, with the opportunity to exceed industry benchmarks
• Up to $50,000 in long-term retention incentive 
• A bonus program recognizing excellence in care delivery and measurable outcomes
• Paid Time Off
• 401k with employer matching and participation
• Medical, vision, and dental insurance for eligible candidates
• Short and long-term disability insurance for eligible candidates
• Employer Paid - Life Insurance Policy
• CME and licensure reimbursement
• iPad with LTE for charting and a lab coat

Unmatched Work Schedule Flexibility:

• 6-hour facility shifts for full-time positions (rounds generally start between 7–10 a.m.)
• Freedom from on-call and overnight requirements
• Timely Charting using a company-provided iPad with LTE

Technology that Makes Work Easier

• Document efficiently using an EHR designed to streamline workflows
• Voice dictation [and AI Scribe] for fast and accurate documentation
• Access to UpToDate® for instant clinical guidance

What You’ll Do

• Provide high-quality, patient-centered care to residents in skilled nursing facilities
• Conduct daily rounding, prescribe medications/treatment plans, and address acute/emergent issues
• Communicate with facility nursing staff via phone or secure messaging as needed
• Maintain reliable on-site attendance for scheduled shifts
• Ensure compliance with clinical standards, facility policies, and regulatory requirements

Your Qualifications

Advanced Practice Providers must hold an active U.S. license and be board-certified by ANCC, AANPCB, PNCB, or AACN (for Nurse Practitioners), or by NCCPA (for Physician Assistants). Qualified specialties include, but are not limited to, Internal Medicine, Family Medicine, Emergency Medicine, General Practice, Physical Medicine and Rehabilitation, and Geriatric Medicine.

Theoria Medical rewards performance - and invests in you long-term.

In addition to highly competitive, productivity-based compensation, we offer annual bonus opportunities and longevity incentives designed to grow with your career.

Connect with a recruiter today to explore the full compensation package, including relocation support, and how you can maximize your earnings from day one.

Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Theoria Medical conducts criminal background checks and pre-employment drug testing on all candidates upon acceptance of a contingent offer.

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Position Overview

Position Overview

 Position Overview

POSITION SUMMARY:

The Natera Test Coordinator plays a vital role in ensuring a seamless testing experience for patients. This position is responsible for scheduling and determining the most effective method for blood collection, preparing specimens for laboratory testing, and managing all necessary paperwork to ensure compliance.

In this role, you will work closely with customers and the sales team to facilitate an efficient ordering process and timely reporting of results. The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly.

*This is a clinic based role in Louisville, KY*

PRIMARY RESPONSIBILITIES

PHLEBOTOMY SERVICES:

• Perform venipunctures to obtain blood specimens with precision and care.

•  Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies.

• Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures.

•  Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs.

PATIENT CARE COORDINATION:

• Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery.

• Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements.

• Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care.

•  Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans.

ADMINISTRATIVE AND OPERATIONAL MANAGEMENT:

• Act as the primary liaison for accounts and Sales, documenting all interactions, communications, and follow-ups.

• Respond promptly to internal and external customer inquiries, ensuring timely issue resolution.

• Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations.

• Proactively communicate delays and cancellations, facilitating timely sample redraws when necessary.

•  Investigate and resolve escalated issues, providing clear and logical explanations of root causes and resolutions through phone and electronic communications.

QUALITY ASSURANCE AND COMPLIANCE:

•  Ensure a safe and compliant work environment by adhering to CAP CLIA standards, legal regulations, and organizational policies.

• Maintain high-quality results by following department protocols, testing schedules, and recording outcomes in quality control logs.

• Monitor and report process improvement needs to enhance efficiency and accuracy.

•  Ensure compliance with federal, state, and local healthcare regulations, as well as internal operational guidelines.

QUALIFICATIONS

• Experience: Minimum 5-7 years of phlebotomy experience; oncology experience required.

• Education: BS/BA degree (preferred); High School Diploma (or equivalent) required.

• Certification: Phlebotomy Certificate (as required by state regulations).

KNOWLEDGE, SKILLS, AND ABILITIES

• Serve and protect the Natera clinic community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements.

• Strong ability to uphold Natera’s professional standards, policies, and regulatory requirements. 

• Excellent communication, problem-solving, and multitasking skills.

• Ability to work independently while collaborating effectively with internal teams and patients.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Office-based clinic setting with scrubs required, following safe clinical practices for all blood draws.

• Must be able to safely lift, carry, and move items weighing up to 50 pounds on a regular basis,

•  Work schedule determined based on clinic requirements.

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Position Overview:

Provide support to the entire field of kiosks through CRM tools via phone, email, and portal. The Lead researches difficult/escalated cases to provide next steps and ensure appropriate resolution. Supports front line agents with initial questions or during impromptu management coverage. Process opening and closing reports, while monitoring Salesforce queues. 

Key Responsibilities:

• Responsible for managing MS Queues and ensure field services is dispatched in a timely manner 
• Ensure that agent utliize time management skills and are available as much as possible 
• Must be available to work nights, weekends, holidays as department provides 16 hours a day, 7 days a week support 

Education & Experience:

• High school diploma, GED, or equivalent work experience required
• 3+ years customer service experience to include technical support or call center required
• Experience with ticket tracking software and technical documentation required 

Knowledge, Skills & Abilities:

• Motivates support agents, monitoring service levels
• Ability to make sound decisions, multitasking, and resolving escalated calls
• Provides feedback on agent performance, and suggestions for process improvements to management 

Job Summary

This is a hands-on, activity-driven role ideal for someone who is eager to learn, contribute, and grow within a dynamic team responsible for driving sales of all Phoenix Contact products by combining engineering knowledge with strong interpersonal and business skills. The Strategic Account Manager (SAM) plays a key role on the regional sales team by providing leadership and direction in the establishment, development, and growth of assigned Regional Strategic Accounts. This position will carry out responsibilities in all of the following functions and areas: creating strategic plans, communicating direction, implementing corporate business reviews, creating corporate road-maps, expanding relationships (Maintain and develop relationships at all levels of Management, Procurement, Operations, and Quality Assurance, Engineering, Sales, and Estimating/quotations departments), analysis and recommendations, corporate price negotiations, and leading cross-functional teams.

The territory for this role is Ohio, Kentucky & parts of Tennessee. 

Responsibilities

• Meet or exceed sales quotas as established by the RSM and/or Vice President—Field Sales.
• Be proficient in BASE selling skills and implement to build strong customer relationships.
• Lead the charge in development of a strategic plan and implementation of strategic initiatives for regional strategic accounts. The focus includes increasing account share, revenue growth, profitability, building and expanding relationships with major stakeholders, increasing product mix, and expanding the Phoenix Contact brand.
• Develop strategic roadmaps for strategic assigned accounts providing direction and insight on revenue generating locations.
• Develop intimate insight into the customer culture, needs, and supply chain, including key metrics leading to the recommendation of plans, initiatives, and/or corrective actions to provide the highest level of service to the customer’s organization.
• Lead and coordinate established business reviews with the assigned strategic accounts, including monitoring of competitive activity, leading to recommendations to the Phoenix Contact team on areas of improvement.
• Organize and lead cross functional teams with the appropriate members of Phoenix Contact for the purpose of building and maintaining trusting relationships between Phoenix Contact and assigned strategic accounts.
• Support the preparation of proposals, presentations, and sales materials.
• Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity.
• Collaborate with the entire Phoenix Contact team to align efforts, effectively communicate both verbally and written.
• Track and report on business development activities and performance metrics.
• Differentiate Phoenix Contact from other component vendors by building “partner” relationships with customers.
• Be proficient in and drive the use of all sales tools provided to support local markets.
• Work closely with Harrisburg Product teams to aid in the development of field presentations and application notes.
• Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight.
• Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department.
• Demonstrate technical competence on all products/solutions within the area of focus.
• Provide forecasts and reports to RSM as required.
• Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology for the purpose of product sales.
• Develop and maintain a working knowledge on all Phoenix Contact products/solutions.
• Qualify and follow up on all opportunities within the assigned strategic accounts.
• Follow up on all quotations within the assigned strategic account portfolio.

Qualifications

• Four-year degree in technical discipline preferred and/or equivalent experience.
• 5+ years minimum sales experience in the electronics or industrial automation & controls marketplace.
• Experience working with distribution preferred.
• Excellent networking, and influencing skills needed to communicate at all levels.
• Exhibits high-level interpersonal and negotiation skills.
• Successful history in achieving strategic and sales targets.
• Self-motivated with the ability to learn and adapt quickly.

Essential Job Functions

• Must be able to travel via airplane.
• Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time.
• Must be able to lift a minimum of 50 lbs.
• Must be able to travel overnight 20-25% as dictated by assigned territory.
• Comply with company dress code guidelines.
• Punctuality is required.
• Regular and on-time attendance.

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!

Position Overview 

This position is responsible for providing ecoATM kiosk technical support to the field operations teams and customers via phone calls or through our ticketing system. In this position as a Technical Support Agent, you are the first contact of technical support for all ecoATM kiosk locations. 

Hourly Pay: $18.00/hr - 20.00/hr 

Location: Louisville, KY

Key Responsibilities 

• Resolve kiosk issues that are generated via a ticketing system and provide front-line support to field technicians or ecoATM customer via phone IVR system 
• Perform in-depth technical troubleshooting to correct kiosk-related issues by using system tools to diagnose hardware, software and other machine-related issues 
• Provide feedback and follow-up on kiosk issues; escalate unresolved issues to appropriate group 
• Document, track, and monitor problems to ensure timely resolution 
• Perform other job related duties as delegated by leadership team 
• Support and leverage other associates within the department to share best practices and knowledge 
• Schedule Expectation: must be flexible and available to work days, nights, weekends and holidays as department provides 16 hours a day, 7 days a week support. The schedule will remain consistent week-to-week. 

 
Education & Experience 

• High school diploma or GED required; additional technical certification preferred 
• Must have 3+ years of experience troubleshooting or repairing of robotics, complex machinery or similar Kiosk Technology
• Experience in a call center environment highly preferred 
• Experience with ticket tracking software and technical documentation preferred 

Knowledge, Skills & Abilities 

• Excellent customer service, interpersonal and communication skills with high attention to detail
• Strong trouble-shooting, problem-solving and multi-tasking abilities
• Ability to work independently within established process and direction guidelines
• Efficient time management practices and ability to prioritize work
• Competency with Microsoft Windows on an intermediate level (software installation and configuration, etc.)
• Basic knowledge of system file drivers
• Basic skills with Microsoft Office
• Basic knowledge of iOS and Android systems preferred
• Ability to adapt in a fast-paced, collaborative, and changing environment 

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned.  

 
Open availability – must be flexible to workdays, nights, weekends, and holidays as department provides 16 hours a day, 7 days a week support. 

ID Verification Agent (Data Entry Specialist)

Location: Louisville, KY, US, San Diego, CA, US

Pay: $16.65/hr with $1.00 shift differential for any hours worked after 6pm

Shifts: 

EST Time Zone: 2:00 PM - 10 PM, 3:00 PM - 11:30 PM, 4:30 PM - 1:00 AM

PST Time Zone: 11:00 AM - 7:30PM, 1:30 PM - 10:00 PM, 12:00 PM - 8:30 PM

Position Overview 

The ID Verification Agent will be a member of the Operations team. This role will be primarily responsible for ensuring every consumer who conducts business with ecoATM meets the required criteria for approving a transaction. The position requires the ability to remain focused while quickly verifying new transactions. Ideal candidates will have strong attention to detail and be able to work with speed and accuracy. 

During the 2-week training period, employees must be available to train M-F during a day shift. After the training period is over, employees will work with their supervisors to determine the official shift hours.  

 Key Responsibilities 

• Approve or deny transactions with customers based off of the requirements for conducting business with ecoATM 
• Responsible for timely and accurate verifications 
• Perform data entry and data verification tasks 
• Schedule Expectation: must be available to work days, nights, weekends and holidays as department provides 16 hours a day, 7 days a week support. The schedule will remain consistent week-to-week. 

Education & Experience 

• High school diploma/GED or 6+ months of data entry/verification experience required 
• Experience working in a call center or customer service environment is preferred 

Knowledge, Skills & Abilities 

• Basic computer application skills 
• Fluent in English 
• Dependable, honest, & trustworthy 
• Must work well within a team environment 
• Able to work a flexible schedule, including evenings and weekends  

 This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.