Job summary: 

• We are looking for a talented Enterprise Account Executive / Business Development Manager to join our fast-growing Brandwatch Sales organisation. You will be responsible for driving new enterprise revenue in India with a strong focus on Trajaan, while also growing strategic accounts across the broader Brandwatch portfolio.
• This is a hybrid AE/AM role suited to a highly commercial, enterprise seller who can both self-generate pipeline and expand existing customer relationships. The ideal candidate will have a strong track record in enterprise SaaS sales with a skill-set including, but not limited to, prospecting, pipeline generation, complex deal management, executive stakeholder engagement, renewal negotiation, upselling and especially cross-selling. A key part of this role will be leading with Trajaan as a strategic growth priority, while identifying opportunities to expand into other Brandwatch solutions where relevant.
• You will drive growth by engaging some of India’s largest organisations, challenging the way customers think about search intelligence, consumer intelligence and digital strategy, and positioning how Trajaan and Brandwatch can support those evolving priorities. You would be a great fit if you are comfortable building from the ground up, owning the full commercial cycle, and balancing a hunter mindset with strong account growth instincts.

What you will do:

• Drive new enterprise business growth in India, with a primary focus on Trajaan and a secondary focus on the wider Brandwatch portfolio;
• Build and manage a robust pipeline through proactive outbound prospecting, self-generated opportunities, partner collaboration and internal support functions;
• Own the full sales cycle from initial outreach and discovery through solutioning, commercial negotiation and contract execution;
• Lead land-and-expand motions across strategic accounts, identifying upsell and cross-sell opportunities;
• Build long-term relationships with senior stakeholders across Marketing, Insights, Digital, Strategy, Communications and related enterprise functions;
• Act as a trusted advisor to customers by challenging the status quo and promoting how Trajaan and Brandwatch can support growth, visibility and competitive advantage;
• Maintain constant engagement with accounts post-sale, partnering with Customer Success and internal stakeholders to drive adoption, value realisation, retention and expansion;
• Identify commercial risk and collaborate with internal teams to clear blockers, protect revenue and support successful renewals where relevant;
• Be the primary point of contact for the customer on all commercial and contractual matters within your portfolio;
• Partner with internal Brandwatch and Cision stakeholders to align account plans with the customer’s business priorities and strategic goals;
• Develop strong market knowledge across enterprise sectors in India and stay informed on trends across search, LLM visibility, digital intelligence, consumer behaviour and competitive landscape;
• Possess excellent product knowledge across Trajaan and Brandwatch solutions and lead tailored product demonstrations aligned to customer needs.
• Maintain accurate forecasting, pipeline hygiene and account activity within CRM and reporting systems.

What you will have:

• A strong background in enterprise sales and business development, with SaaS experience strongly preferred;
• 6+ years of experience in a quota-carrying sales role, ideally across a mix of new business acquisition and account growth;
• Proven ability to self-generate pipeline and win new enterprise logos in a competitive market;
• Drive and ambition to achieve and exceed sales quotas;
• Commercial acumen and comfort working towards ambitious growth targets in a highly accountable environment;
• Experience managing complex, multi-stakeholder sales cycles and negotiating commercial agreements with enterprise customers;
• Experience in growing existing client relationships through upsell, cross-sell and renewal ownership where required;
• A results-oriented, highly motivated and enthusiastic attitude, with the ability to work independently in a fast-paced environment;
• Familiarity operating in a high-growth, high-velocity sales environment;
• Outstanding consultative selling skills, including objection handling, negotiation, influencing and value-based solution selling;
• Ability to build strong relationships with internal and external stakeholders;
• Excellent English communication skills; additional Indian regional language capability would be an advantage;
• Deep interest in or knowledge of search intelligence, digital intelligence, consumer insights, social media, marketing technology or customer experience.

Soft skills:

• Top-class presentation and communication skills.
• Excellent analytical, problem-solving and decision-making skills.
• Detail-oriented and persuasive.
• Strong sense of ownership;
• Strong commercial curiosity and a proactive mindset;
• Proficiency with tools such as Salesforce, Salesloft, 6Sense or similar;
• Use of, implementation and understanding of sales processes and methodologies.

Nice to have:

• Experience selling search intelligence, consumer intelligence, marcom or insights-focused solutions;
• Experience selling into enterprise accounts in India;
• Familiarity with Sandler, BANT, MEDDPICC or other similar sales methodologies.
• Experience working with partner or reseller ecosystems.

The Position

OPSWAT is seeking a Solution Engineer to serve as a key technical advisor to our Large & Medium Enterprise accounts sales team. Based in Bangalore or Chennai this role will be instrumental in driving technical success across enterprise customers, aligning customer security challenges with OPSWAT’s differentiated solutions. The position reports to the Sales Leader for India.

You will partner closely with Sales, Channel Partners, and Customers to understand business and technical requirements, and position OPSWAT’s capabilities across file security, data sanitization (CDR), vulnerability detection, and critical infrastructure protection.

As a trusted advisor, you will lead technical engagements from discovery through proof-of-concept to deal closure, while effectively communicating OPSWAT’s vision and value proposition.

What You Will Be Doing

Technical Sales & Deal Execution

• Partner with Sales and Channel teams to drive Large enterprise opportunities and revenue growth
• Lead technical discovery, aligning customer challenges with OPSWAT solutions
• Drive technical win strategy and secure customer buy-in throughout the sales cycle
• Support and execute proof-of-concepts (POCs), demos, and technical validations

Customer Engagement & Advisory

• Build strong relationships with stakeholders from CISO to IT administrators
• Position OPSWAT solutions with a focus on risk reduction, compliance, and operational resilience
• Understand customer environments (IT, security, and increasingly OT) and map relevant use cases

Partner Enablement & Ecosystem Support

• Train and enable resellers and system integrators to effectively position and deploy OPSWAT solutions
• Support joint account planning and partner-led opportunities

Execution Excellence

• Lead and deliver high-quality responses to RFPs/RFIs
• Present at industry conferences, seminars, and customer workshops
• Collaborate with Regional Sales Managers (RSMs) on account planning and strategy
• Provide feedback to Product and Engineering teams based on market and customer insights

What We Need From You

• Bachelor’s degree in a technical discipline or equivalent experience
• 10+ years of experience in cybersecurity or networking pre-sales / solution engineering
• Proven track record supporting new business development and exceeding sales targets
• Strong presentation, demo, and storytelling skills
• Solid understanding of networking fundamentals and security architectures
• Hands-on experience installing and troubleshooting applications in Windows and Linux environments
• Ability to engage confidently across technical and executive audiences
• Self-driven, proactive, and comfortable working in a fast-paced, evolving environment
• High level of integrity and professionalism

Nice to Have

• Experience with file security, device security, network security, or related domains
• Knowledge of sandboxing, malware analysis, and threat detection technologies
• Exposure to OT/ICS security environments
• Experience with cloud platforms (AWS, Azure, GCP)
• Familiarity with APIs and integrations
• Scripting skills (Bash, PowerShell, Python)
• Experience with databases (MySQL, MongoDB)
• Network integration experience (Cisco, Juniper, Aruba, etc.)
• Relevant cybersecurity certifications

The Position 

OPSWAT is seeking a Solution Engineer to serve as a key technical advisor to our Large FSI accounts sales team. Based in Mumbai, this role will be instrumental in driving technical success across enterprise customers, aligning customer security challenges with OPSWAT’s differentiated solutions. The position reports to the Sales Leader for India

You will partner closely with Sales, Channel Partners, and Customers to understand business and technical requirements, and position OPSWAT’s capabilities across file security, data sanitization (CDR), vulnerability detection, and critical infrastructure protection.

As a trusted advisor, you will lead technical engagements from discovery through proof-of-concept to deal closure, while effectively communicating OPSWAT’s vision and value proposition.

What You Will Be Doing

Technical Sales & Deal Execution

• Partner with Sales and Channel teams to drive Large enterprise opportunities and revenue growth
• Lead technical discovery, aligning customer challenges with OPSWAT solutions
• Drive technical win strategy and secure customer buy-in throughout the sales cycle
• Support and execute proof-of-concepts (POCs), demos, and technical validations

Customer Engagement & Advisory

• Build strong relationships with stakeholders from CISO to IT administrators
• Position OPSWAT solutions with a focus on risk reduction, compliance, and operational resilience
• Understand customer environments (IT, security, and increasingly OT) and map relevant use cases

Partner Enablement & Ecosystem Support

• Train and enable resellers and system integrators to effectively position and deploy OPSWAT solutions
• Support joint account planning and partner-led opportunities

Execution Excellence

• Lead and deliver high-quality responses to RFPs/RFIs
• Present at industry conferences, seminars, and customer workshops
• Collaborate with Regional Sales Managers (RSMs) on account planning and strategy
• Provide feedback to Product and Engineering teams based on market and customer insights

What We Need From You

• Bachelor’s degree in a technical discipline or equivalent experience
• 10+ years of experience in cybersecurity or networking pre-sales / solution engineering
• Proven track record supporting new business development and exceeding sales targets
• Strong presentation, demo, and storytelling skills
• Solid understanding of networking fundamentals and security architectures
• Hands-on experience installing and troubleshooting applications in Windows and Linux environments
• Ability to engage confidently across technical and executive audiences
• Self-driven, proactive, and comfortable working in a fast-paced, evolving environment
• High level of integrity and professionalism

Nice to Have

• Experience with file security, device security, network security, or related domains
• Knowledge of sandboxing, malware analysis, and threat detection technologies
• Exposure to OT/ICS security environments
• Experience with cloud platforms (AWS, Azure, GCP)
• Familiarity with APIs and integrations
• Scripting skills (Bash, PowerShell, Python)
• Experience with databases (MySQL, MongoDB)
• Network integration experience (Cisco, Juniper, Aruba, etc.)
• Relevant cybersecurity certifications
  

SLSQ227R141

Field Engineering, Lakebase Product Specialist

As the Lakebase Product Specialist, you will be defining our technical go to market strategy and driving our application stack adoption in the India region. 

You will be directly working with customers to guide and influence their application architecture and decisions. You will be expected to present, demo and pitch the Lakebase product suite and You will be acting as a trusted advisor for senior executives and your in-depth technical knowledge will ensure our customers are successful in leveraging Databricks to solve their business problems.

You will be the technical expert to support our field engineering teams internally and you will be expected to help enable the team to understand the key differentiators of our product against our competitors. You will partner with product managers to help to define the product direction based on local knowledge and inform our product strategy with our go-to-market field teams. You will not have any direct reports but will recruit and lead a group of specialists across the field dedicated to scale your impact. 

You will also be a thought leader externally to the market via speaking at conferences, online webinars, and blog posts. You will meet with customers to communicate the vision and gather feedback.

You have expertise in modern data application architectures and preferably industry domain knowledge. You will bring your in depth knowledge and experience of building production level data applications leveraging different technologies and patterns. You will excel in creating and articulating a compelling value proposition for our customers and enabling Account Executives and Field Engineers to operate effectively using best practices and assets that you own and develop.

The impact you will have:

• Lead the vision and strategy for Databricks Lakebase adoption in India
• Develop materials for our GTM team to effectively communicate our value proposition
• Support our field teams in key strategic pursuit opportunities
• Lead a team of subject matter experts (SMEs) to scale your impact in local regions and enable the broader field team to have confidence in competing in the market
• Act as the thought leader to build confidence and relationships with our customers at the executive level
• Present externally at conferences, events and webinars and publish content to establish our position in the market
• Work with post sales and partners to establish best practices
• Act as a cross-functional representative with Product Management, Product Marketing and Engineering on our go-to-market motion

What we look for:

• 6+ years of experience in application development and familiar with modern database architecture
• Deep technical knowledge with database technologies, e.g. Postgres, MySQL, Oracle, Aurora, RDS, etc.
• Deep technical understanding of the software engineering / data application development practices
• Trusted advisor to technical executives that inform strategic data decisions
• Proven track record of successful pre-sales experience in competitive situations
• Ability to define and executive strategic program cross functionally
• High impact communication internally and externally

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Be Doing:

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets
  
  

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring:

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Preferred Qualifications:

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

#LI-Remote

About the Role

As a Channel Sales Manager, National Partners (Midwest) you'll be pivotal in scaling Verkada's reach and impact by developing and managing a network of high-performing LVARs (large value-added resellers). You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline with named strategic Large VARs. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business via Security Integrators or IT LVAR partners. Experience managing and growing partners: Sentinel, NTT, World Wide Technologies, AHEAD, or Marco Technologies is highly preferred.
• Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Midwest based (near a major city/airport): Must be open to 50% travel across the country.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Source and close new business to consistently meet or exceed quarterly sales quotas
• Build an intimate understanding of Verkada products and their place in the industry
• Manage the full sales cycle: Prospect for new customers, host online demos, create proposals, and close deals
• Maintain accurate pipeline management with expert-level forecasting 
• Aggressively exceed goals consisting of outbound phone calls, emails, online demos, and trials every quarter
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Work closely with Customer Success to ensure smooth launches and fuel future product growth
• Provide market/client feedback to Verkada’s product/engineering team

What You Bring

• 5-10+ years of quota exceeding Sales experience working for a technology vendor selling Enterprise solutions into State Agencies
• Prior Experience in Government procurement processes and regulations, security standards and policies
• Experience responding to Government RFI's and RFP's
• A track record of developing a greenfield territory, adding net new logos in an Enterprise software role
• Hunter mentality with solid Sales DNA
• Strong verbal and written communications skills
• BS/BA degree strongly preferred

US Employee Benefits

Preferred Locations:

Bengaluru, Karnataka
India

Overview

We are seeking a highly driven Partner Sales Executive to lead partner-driven pipeline development and execution across the India market. This role is focused on activating strategic partners, generating high-quality opportunities, and accelerating deal momentum within enterprise accounts.

This is not a traditional quota-carrying Account Executive role. Instead, the Partner Sales Executive operates as a critical link between partners and the sales organization, ensuring that partner-led opportunities are well-qualified, properly positioned, and effectively executed.

Key Responsibilities

Partner-Led Pipeline Development

• Develop and manage relationships with Global System Integrators (GSIs), System Integrators (SIs), and strategic partners
• Drive pipeline through partner-led engagement models
• Ensure strong partner alignment and commitment on all opportunities

Opportunity Qualification and Execution

• Shape and qualify opportunities in collaboration with partners before transitioning to Account Executives
• Ensure all opportunities meet Sales Accepted Lead (SAL) criteria, including partner sponsorship and customer commitment
• Maintain a high standard for opportunity quality and conversion potential

Deal Acceleration

• Support complex enterprise opportunities by developing account plans, solution positioning, and supporting materials
• Coordinate across partners, Account Executives, and Sales Engineering teams to maintain deal momentum
• Proactively identify and address blockers in the sales process

Expansion Strategy

• Focus on expanding existing customer relationships through partner engagement
• Identify new use cases and opportunities within current accounts
• Align partner delivery capabilities with customer needs

Success Metrics

• Delivery of 4+ high-quality Sales Accepted Leads (SALs) per month
• Strong SAL to Closed Won conversion rates
• Consistent partner engagement and opportunity progression
• Timely delivery of solution artifacts and account plans (within 48–72 hours)
• Maintenance of a healthy pipeline aligned with regional targets

Qualifications

• 5+ years of experience working within the India partner ecosystem
• Proven experience collaborating with GSIs, SIs, or strategic partners
• Strong understanding of enterprise sales processes and multi-stakeholder deal cycles
• Ability to build structured account plans and drive execution across multiple teams
• Excellent communication, coordination, and relationship management skills

Preferred Experience

• Experience in data infrastructure, databases, or enterprise software environments
• Familiarity with partner-led sales motions and co-selling models
• Background in managing or supporting complex, multi-party enterprise deals

What Sets This Role Apart

• Focus on partner orchestration rather than direct sales ownership
• Emphasis on quality and conversion over pipeline volume
• High visibility role with direct impact on revenue generation
• Opportunity to shape and scale partner-led go-to-market strategy in the India.

ABOUT THE POSITION, Playworks Indiana is seeking a Development Manager who reports directly to and works in close partnership with the Executive Director to execute the organization’s fund development strategy. The Executive Director sets strategic direction, priorities, and key relationships, and this role is responsible for driving execution, coordination, and follow-through across all development efforts.

This role oversees development operations, stewardship coordination, event execution, Salesforce management, and day-to-day relationship support, while managing defined fundraising goals tied to events, sponsorships, and partner renewals. The role also supports individual giving efforts as part of the broader fundraising mix, in alignment with regional priorities.

The Development Manager is a highly collaborative, detail-oriented role focused on strong execution, follow-through, and coordination in support of organizational strategy, narrative, and relationships. While this role collaborates closely with the Playworks HQ Development team through shared planning and aligned initiatives, all regional work is directed by and accountable to the Executive Director.

Here’s where you come in:

Specifically, you will have Program Implementation, Coaching, and School Partnership duties as follows-

Key Areas of Responsibility

Fund Development & Stewardship  - 30%

• Manage a defined portfolio of corporate, foundation, and individual partners, in alignment with Executive Director priorities, with a focus on renewals, stewardship, and growth; be accountable for fundraising goals tied to events, sponsorships, and partner renewals.
• Implement corporate sponsorships and engagement opportunities across Playworks Indiana initiatives, leading early cultivation and advancement of next steps.
• Support relationship-building with foundation partners through ongoing engagement and positioning for future funding opportunities.
• Owns grants coordination and proposal support, including maintaining the grants calendar, researching new opportunities, coordinating submissions and reporting, and ensuring alignment with organizational voice.

Events & Partner Engagement - 30%

• Plan and execute core fundraising and engagement events, including logistics, vendors, sponsorship fulfillment, volunteer coordination, and partner engagement activities.
• Manage event budgets in partnership with the Executive Director, ensuring expenses are tracked and events remain within approved budgets.
• Oversee event-related communications and follow-up, including materials, run-of-show development, and post-event stewardship.

Governance & Leadership Support - 15%

• Coordinate logistics and materials for board and committee meetings, including scheduling, preparation, and follow-up, under the direction of the Executive Director.
• Capture and maintain clear records of decisions and action items from board, committee, and leadership meetings.

Development Operations & Salesforce - 15%

• Own Salesforce and development systems, ensuring accurate data, effective workflows, and reliable reporting.
• Track grants, deliverables, and reporting requirements, coordinating internal timelines and follow-through.
• Prepare development reports and maintain fundraising calendars, deadlines, and follow-through for leadership.

Visibility, Communications & Reporting Support - 10%

• Manage development-related communications, including social media posts, partner acknowledgments, event highlights, and newsletter content.
• Coordinate with marketing, digital, and program teams to develop content and assets that support fundraising, stewardship, and partner engagement.
• Oversee preparation of development-related reports and materials, including grant reports, partner reports, the annual report, and development-focused newsletters.

Responsibilities may evolve over time based on organizational needs and priorities.

Required Skills & Experience

• 4–6 years of experience in development, fundraising operations, account management, or related nonprofit roles.
• Demonstrated experience managing donor relationships, events, and revenue goals.
• Strong organizational and project management skills; able to manage multiple timelines and priorities simultaneously.
• Experience with Salesforce or comparable CRM systems; comfort with data, reporting, and systems.
• Clear, professional written and verbal communication skills; ability to edit and tailor content to organizational voice.
• Strong interpersonal skills and comfort representing the organization in meetings, events, and site visits.
• Ability to work collaboratively in a highly engaged, fast-moving environment.
• Knowledge of local business, civic, or philanthropic communities preferred.
• Willingness to attend occasional evening or weekend events and travel locally as needed.

Compensation & Benefits:

Playworks offers the full package - great benefits, a fun place to work and an opportunity to grow professionally.

• This is a full-time, salaried, exempt position based in Indiana and reporting to the Executive Director
• At Playworks, our starting salary takes into consideration internal pay scales, geographic pay differential, and robust external market data. We highly value transparency in compensation and are therefore committed to adhering to established compensation pay points. The starting salary for this position is $60,900.
• A comprehensive benefits package, including medical, dental, vision, disability, 401(k) plans with employer match of up to 1% of salary, life insurance, employee-funded pre-tax health, and child care spending accounts.
• Generous Flex PTO policy, paid sick and holiday leave

This is a hands-on, creative, playful, and fun-loving place to work, all while contributing to the success of our nation’s youth. So if you're ready to immerse yourself in the education sector, working on a rewarding set of challenges, and if you've got the skills, experience, passion, and a team spirit, apply!

Please include:

• A cover letter describing your interest in Playworks and how your experience has prepared you for this role.
• Resume.
• References will be requested.

ABOUT PLAYWORKS: At Playworks, we believe in the power of play to bring out the best in every kid. We create a place for every kid on the playground to get active, build valuable skills, connect, and have fun. We partner with schools, districts, and after-school programs to provide a service or mix of services, including on-site coaches, professional training for school staff who support recess, and consultative partnerships. 

As an equal opportunity program, Playworks encourages applications from all individuals regardless of age, gender, gender identity/expression, race, ethnicity, sexual orientation, religion, faith, marital status, physical ability, or any other legally protected basis. Playworks evaluates all candidates for employment, volunteering opportunities, or board service on a merit basis.

Role Overview

The Account-Based Marketing (ABM) Manager is responsible for designing and executing 1:1, 1:few, and 1:many programs that deepen engagement, accelerate pipeline, and drive revenue within a defined set of strategic and high-potential accounts.

Partnering closely with Sales, Revenue Marketing, and cross-functional Marketing teams, this role builds tailored, insight-led programs that reach buying groups across target accounts—spanning developers, technical stakeholders, and executive decision makers.

You are a data-guided, customer-obsessed marketer who enjoys combining strategy with hands-on execution. You’re comfortable working directly with sales leaders, translating account insights into integrated plays, and measuring performance at both the account and program levels.

Key Responsibilities

ABM Strategy & Planning

• Develop and own the ABM strategy for a prioritized list of accounts, aligned to regional and global go-to-market goals
• Segment accounts into 1:1, 1:few, and 1:many motions based on potential, buying stage, and strategic importance
• Partner with Sales leadership and account teams to understand account plans, key initiatives, and decision makers and translate these into ABM plans
• Build annual and quarterly ABM roadmaps, including campaigns, experiences, and executive engagement moments

Campaign & Program Execution

• Plan and execute integrated ABM programs across channels (email, digital, direct mail, events, executive briefings, field experiences, partners, etc.) that are tailored to account needs and buying stages.
• Create or adapt messaging and content by persona and industry, leveraging global assets where possible and developing custom assets where needed.
• Orchestrate multi-touch plays (e.g., outbound sequences, event invitations, executive briefings, workshops) in partnership with Sales, BDRs, and Marketing Operations.
• Coordinate program logistics end-to-end, including audience lists, landing pages, invitations, reminders, follow-up, and handoff to Sales.

Sales Alignment & Collaboration

• Act as a strategic partner to Sales for target accounts, joining regular account reviews and QBRs to align on goals, coverage, and gaps
• Provide Sales with ABM playbooks, one-page program briefs, talk tracks, and follow-up templates to support consistent execution
• Help Sales prioritize next-best actions within accounts (meetings, workshops, briefings, executive programs) based on engagement and intent signals
• Capture and share win stories, best practices, and learnings from ABM programs across regions and sales teams

Data, Insights & Reporting

• Define and track ABM performance metrics, such as engagement across buying groups, opportunity creation, deal acceleration, influenced and sourced pipeline, and revenue
• Partner with Analytics, RevOps, and Marketing Operations to pull and analyze account-level reports from CRM, marketing automation, and BI tools
• Build closed-loop reporting to show impact of ABM programs at the account, segment, and program level; present insights in monthly/quarterly business reviews
• Use data and experimentation to test, learn, and optimize ABM tactics, audiences, and messaging

Technology, Data & Operations

• Leverage ABM and marketing technologies (e.g., CRM, marketing automation, intent platforms, personalization tools, sales engagement platforms) to orchestrate and scale programs
• Maintain clean account lists, segments, and tags in CRM/marketing tools to enable accurate targeting and measurement
• Partner with Operations to document and improve ABM processes, SLAs, and workflows across Marketing and Sales

Qualifications

• 5-7+ years of experience in B2B marketing, account-based marketing, field/regional marketing, demand generation, or a related role; experience in SaaS/technology preferred
• Hands-on experience building and executing ABM programs (1:1, 1:few, or 1:many) in partnership with Sales or Customer Success
• Strong project management and organization skills; able to manage multiple programs, stakeholders, and deadlines in a fast-paced environment
• Comfort working with CRM and marketing tools (e.g., Salesforce, Marketo/Eloqua/HubSpot, ABM/intent platforms, sales engagement tools) and pulling basic performance reports
• Excellent written and verbal communication skills, with the ability to synthesize complex information for Sales, executives, and cross-functional partners
• A data-guided mindset and curiosity to understand what’s driving results and where to iterate

Preferred Experience

• Direct experience running account-based plays for strategic, enterprise, or key growth accounts spanning multiple personas
• Familiarity with developer and technical audiences (e.g., developers, architects, IT decision makers) and how to engage them alongside business stakeholders
• Experience collaborating with Sales Development / BDR teams on outbound and follow-up motions tied to ABM campaigns
• Background working with industry or vertical-focused programs (e.g., financial services, retail, healthcare, public sector)

What Success Looks Like

• ABM programs launch on time, on brief, and on budget, with smooth cross-functional execution
• Clear improvements in engagement across buying groups, opportunity creation, deal velocity, and influenced/sourced pipeline within target accounts
• Strong satisfaction and trust from Sales leadership and account teams, who view ABM as a critical partner in their growth strategy
• High-quality, consistent documentation, reporting, and insights that feed into regional, account, and functional planning cycles

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273383120

***Unfortunately, the Client Services Business Analyst II - Healthcare Data role is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area, and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading.

Position Summary: Client Services Business Analyst II – Healthcare Data

We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients.

Key Responsibilities:

• Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets.
• Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations
• Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives.
• Effectively communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences.
• Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision.
• Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams.
• Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making.
• Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship.

Qualifications & Experience:

• Bachelor’s degree
• Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space
• 3–5 years of experience with SQL Server, data integration, ETL development, and data validation techniques.
• Strong command of data storytelling and the ability to explain complex logic to diverse audiences.

Technical & Soft Skills:

• Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python.
• Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy.
• Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams.
• Comfortable mentoring and setting quality standards for others in the team.

***Unfortunately, the Client Services Business Analyst II - Healthcare Data role is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area, and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading.

Position Summary: Client Services Business Analyst II – Healthcare Data

We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients.

Key Responsibilities:

• Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets.
• Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations
• Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives.
• Effectively communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences.
• Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision.
• Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams.
• Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making.
• Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship.

Qualifications & Experience:

• Bachelor’s degree
• Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space
• 3–5 years of experience with SQL Server, data integration, ETL development, and data validation techniques.
• Strong command of data storytelling and the ability to explain complex logic to diverse audiences.

Technical & Soft Skills:

• Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python.
• Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy.
• Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams.
• Comfortable mentoring and setting quality standards for others in the team.

Campaign Developer 

Description: 

The Campaign Developer is responsible for end-to-end technical coding for email campaigns (inclusive of HTML conversion, platform integration, quality assurance, editing, testing, and deployment). This role ensures consistency with brand elements and deliverers a flexible email framework to enable dynamic content.

Responsibilities: 

• Solid knowledge of email platform(s)
• Hand-code HTML files optimized for email
• Responsive and fluid conversion of Photoshop documents to HTML optimized for email
• Act as content creation expert for clients and account team(s)
• Execute simple image editing on provided PSDs
• Work with pre-existing or client-provided HTML files and make suggestions/updates for coding improvements to enhance the rendering across a wide-range of email clients (Outlook, Gmail, mobile apps, etc.) as needed
• Integrate email content into email platform(s) for campaign deployment, including CAN-SPAM requirements
• Coordinate with account team and clients to fulfill email content creation and change requests
• Consult and troubleshoot on HTML/text mailings, dynamic content personalization, and URL issues
• Conduct content quality assurance checks to ensure the mailing meets client expectations
• Recognize opportunities for coding efficiencies (i.e. templates/wireframes)
• Integrate 3rd party solutions into email content (Liveclicker, LiveIntent, Movable Ink, etc.)
• Maintain role related and project-specific internal reference documentation
• Create and modify static landing pages as needed
• Perform code & creative reviews to optimize emails
• Follow code & QA best practice.

Qualifications: 

• Bachelor's degree ( BTECH ) OR Masters ( MBA )
• 1 – 4 years of email or web development experience
• Advanced knowledge of HTML / CSS for email
• Intermediate knowledge of responsive & fluid code optimized for email
• Basic knowledge of XML
• Excellent attention to detail
• Demonstrated communication skills.

Company Summary: 

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Customer Success Manager

Zeta Global is looking for a dynamic and personable individual who is acutely skilled in client service management to join the CRM Customer Success account team to manage a portfolio of existing clients. The Customer Success team is responsible for managing client relationships and delivering best-of-breed customer service and performance for our marketing clients.

The Account Manager collaborates with multiple stakeholders to negotiate, draft, and ‘close’ commercial agreements between Zeta Global and our enterprise clients. This role requires a keen focus on contractual outcomes, with the goal of sustaining & maximizing Zeta Global’s incumbent Annual Recurring Revenue (ARR). The primary success metrics for the Account Manager are Net ARR retention and customer satisfaction.

Responsibilities:

 • Responsible for overall client satisfaction and retention.

 • Assume contractual responsibilities for a portfolio of clients, executing a license renewal schedule and SOW cadence with each.

• Build critical client relationships with contract signatories, procurement, legal, and key finance personnel.

• Act in a client-facing capacity to lead the direction, communications, and outcomes across teams.

• Lead client calls and communications.

• Ensure and manage to outcomes and follow-ups.

 • Manage client budget and forecast processes.

• Ensure compliance with SLAs.

• Promote and pursue client collections, when necessary.

• When issues are identified, work with team members to develop solutions and client communication.

 • Escalate any major client issues, bringing in senior management as appropriate.

Experience:

• BS or BA degree, preferably in Marketing or Business.

• 5 -7 years’ experience in account management or professional work experience in a fast-paced agency environment, with accountability or direct involvement in contracts ranging up to $100K in annualized value.

• Excellent communications skills and relationship skills.

 • Strong business acumen with natural aptitude for identifying risks and opportunities.

• Self-driven with the energy and resilience to perform consistently at a high level.

 • Proficient in MS Office: Excel, PowerPoint, and Word.

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

 https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/

 https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

 https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

 https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

Job Description: Delivery Manager

 Role Summary:

The Delivery Manager plays a critical role in leading the operational and technical execution of Zeta’s services for assigned clients. This position is responsible for cross-functional coordination across Client Services, Data, TechOps, and Engineering teams, ensuring excellence in service delivery, campaign operations, and project execution. The Delivery Manager is expected to proactively manage resources, risks, scope, communications, and client satisfaction while upholding internal standards and driving operational efficiency.

Key Objectives:

• Ensure client deliveries are met with high quality, on time, and within scope and
• Act as a strategic liaison and escalation point for internal and external
• Continuously improving delivery processes, tool adoption, and communication
• Drive successful execution of projects, campaigns, and platform-related initiatives across the account

Essential Responsibilities

 Client Delivery Leadership

• • Lead the execution of contracted services, ensuring SLAs, KPIs, and scope commitments are met or
  • Manage service-based communications, align with Client Successon program status while owning delivery-specific
  • Take ownership of client-facing updates, project calls, and postmortems for major initiatives or

·       Project  Program Management

• Coordinate intake, scoping, and LOE documentation for all delivery-related
• Lead delivery of SOWs, change requests, onboarding, campaign migrations, and platform
• Track delivery milestones, risks, burn rates, blockers, and communicate project health
• Execute risk mitigation strategies, raise red flags for financial or resource misalignment, and ensure resource

·       Technical Issue Resolution Oversight

• Own triaging, RCA documentation if any, and client communication for all delivery-affecting issues (campaign errors, data issues, tech bugs).
• Act as the first point of contact for issue investigation across the Zeta Marketing
• Collaborate with Engineering, TechOps, and SMEs to resolve platform, campaign, and integration

·       Resource Margin Management

• Monitor resource allocation across concurrent projects and
• Track and report delivery effort budget/retainer usage to optimize client profitability.
• Collaborate with Client Success to identify and resolve delivery issues or scope misalignment early.

·       Delivery Standards Continuous Improvement

• Promote adherence to Zeta-defined delivery SOPs, documentation standards, and best
• Contribute to process improvement initiatives - from pilot to measurement - to elevate delivery quality and reduce cycle
• Lead knowledge-sharing initiatives across the Enterprise Operations
• Facilitate the execution of all internal teams to effectively deliver Zeta’s contracted services to assigned clients.

Required Skills Experience:

 Service Delivery Management

• • 3–5 years of experience in delivery, account operations, or technical project management in a Martech, agency, or enterprise SaaS
  • Proven experience with end-to-end project management methodologies, including Agile, Waterfall, and hybrid
  • Strong track record managing cross-functional teams, project planning, and risk
  • Experience leading multi-phase marketing or data projects with external

Technical Platform Knowledge

• Solid understanding of Email Marketing Platforms (EMPs) such as Zeta Marketing Platform (ZMP), Salesforce Marketing Cloud (Omni Channel Marketing such as Email, SMS, Push ), Adobe Marketo, Epsilon Harmony (Agility Harmony / PeopleCloud), Oracle Responsys, Oracle Eloqua, HubSpot Marketing Hub, Mailchimp etc.…
• Hands-on experience in managing the full campaign lifecycle: intake, planning, creative briefing, setup, QA, approval, deployment, monitoring, and post-campaign
• Proficiency with HTML/CSS for emails, AMPscript, Liquid, or personalization scripting in modern
• Familiarity with Webhook/API integrations for real-time or trigger-based marketing use
• Knowledge on basic SQL skills
• Understanding of Email KPIs such as Open Rate, Click-through Rate (CTR), Bounce Rate, Unsubscribes, and Deliverability; experience in A/B testing strategies and multivariate
• Experience using Dynamic Content and Personalization blocks to improve customer engagement and message
• Exposure to Audience Segmentation and List Management, including complex criteria-based segmentation and exclusion
• Knowledge of Inbox Placement, Spam Testing, and tools like Litmus or Email on Acid to validate rendering and deliverability across devices and email
• Comfortable using reporting and analytics dashboards (e.g., native ESP dashboards, Google Analytics integrations, or third-party attribution platforms) to track and optimize email
• Awareness of data privacy laws and best practices in email compliance (CAN-SPAM, GDPR).

Tool Proficiency

• Project Management: JIRA, Smartsheet, Confluence or
• Collaboration: SharePoint, Microsoft Teams, Slack, Data C QA: SQL, Excel (pivot tables, lookups), BI tools (Tableau, Power BI – a plus). Documentation C Reporting: Google Suite, MS Office (Word, PowerPoint, Excel).

Soft Skills  Communication

• Excellent verbal and written communication; able to simplify complex topics for non-technical
• Ability to work in a client time
• Strong client management and stakeholder coordination
• Detail-oriented, self-motivated, and proactive problem-solver.
• Comfortable working under tight deadlines and across time
• Adaptable and growth-oriented; thrives in dynamic and fast-paced

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/

https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

 Marketing Solutions Developer

Job Description

The type of profile that would be required to fulfil this role is outlined below for a ##role name## with approximately 3 years of experience delivering personalised and interactive web experiences. This role sits at the intersection of front-end development and marketing technology, requiring strong JavaScript capabilities to enhance, customise, and troubleshoot dynamic web components integrated with marketing platforms.

The role will work on a variety of personalised web experiences including form customisation, dynamic content loading, API integrations, and behaviour overrides — using JavaScript as the primary tool to solve problems and implement creative solutions.

Key Responsibilities:

JavaScript-Driven Web Personalisation:

• Build and extend interactive web pop-ins using JavaScript in personalisation tools (e.g., Digioh).
• Override default form behaviour to support dynamic functionality like expiry timers, conditional rendering, and score-based image swapping.
• Parse encrypted query parameters and tokens to personalise landing page content.
• Incorporate third-party or remote data (e.g., dealer lists, product lookups) into forms via asynchronous JavaScript.
• Implement client-side tracking and event submission using custom JS logic in coordination with personalisation tags (e.g., P13n).

API & Integration Work:

• Fetch and handle remote data using RESTful APIs within JavaScript-driven experiences.
• Work with JSON payloads to populate form elements and build dynamic UI elements.
• Bridge the gap between client CRM systems and the Zeta platform using front-end scripting where required.

Technical Troubleshooting & Investigations:

• Debug issues with form behaviour, lead delivery failures, or API responses using browser developer tools and techniques such as network inspection and console logging.
• Investigate and resolve anomalies in dynamic rendering, scoring logic, and tag-based tracking mechanisms.
• Assess new or unsupported client requirements and devise feasible JavaScript-based workarounds.

Required Skills & Experience:

• 3+ years’ hands-on experience in front-end development with a strong focus on JavaScript
• Deep understanding of JavaScript (ES6+), including async/await, event handling, DOM manipulation, and browser APIs
• Experience integrating with REST APIs and handling authentication, error states, and data formatting
• Solid HTML and CSS skills for customising and styling interactive components
• Familiarity with browser dev tools (Chrome/Edge) for inspecting issues and testing scripts
• Experience implementing custom business logic into web forms and overlays (e.g., Digioh or similar platforms)

Desirable Skills:

• Experience using JavaScript in a marketing context: web personalisation, form tracking, user targeting
• Exposure to customer data platforms or marketing automation tools (e.g., Zeta Marketing Platform, Adobe Target, etc.)
• Experience mediating API interactions via orchestration tools (e.g., Airflow) or writing client-side logic to handle fallback flows
• Knowledge of encoding/decoding encrypted query strings and URL-safe tokens
• Familiarity with campaign-based tools like Push Planet or CMS-driven landing pages

Soft Skills:

• Strong problem-solving skills and self-starting attitude
• Ability to balance technical perfection with pragmatic delivery
• Clear communicator, comfortable writing handovers and technical notes
• Willingness to dive into ambiguous requirements and turn them into structured, testable solutions
• Team player comfortable collaborating with cross-functional teams (e.g., delivery, campaign ops, technical account managers)

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

The Lead, Credit will play a pivotal strategic role in safeguarding the company’s assets while optimizing sales growth. As the owner of the credit granting process, this role is responsible for the consistent application of Xometry's credit policies, managing accounts receivable risk, and ensuring compliance. This position demands a comprehensive grasp of credit risk analysis, portfolio management, and cross-functional collaboration with Sales to safely scale our rapid prototype-to-production manufacturing model. 

Key Responsibilities

• Credit Decisioning & Policy Enforcement: Oversee the standardized procedure for evaluating a customer’s creditworthiness based on their ability and likelihood to repay. This evaluation applies to all new account setups and credit limit increase (CLI) requests. 
• Documentation & Due Diligence: Require specific documentation to assess risk accurately. This includes signed credit applications, active DUNS numbers, and financial documents like 10-Q reports or P&L statements. Ensure thorough due diligence by reviewing payment history, defaults, and overall credit utilization rates. 
• Workflow Management: Manage the CLI intake process by reviewing guided child cases created in Salesforce (SFDC) that are routed to the appropriate internal queue. Ensure these SFDC cases trigger Slack alerts to effectively notify the team. 
• Strategic Enablement: Mitigate elevated risk by utilizing guidelines to grant partial approvals or counter-offers rather than simply rejecting requests. Base these partial approvals on Working Capital, which is strictly defined as Current Assets minus Current Liabilities. 
• Corporate Guarantees: Manage accounts that rely on a parent company's credit standing by securing a legally binding Parental Guarantee Agreement. Verify the signing authority through a Secretary's Certificate. 
• SOX Control & Compliance: Maintain SOX (Sarbanes-Oxley) compliance by strictly enforcing Segregation of Duties (SoD), meaning the individual who requests an increase must never be the one who approves it. Maintain a strict audit trail with timestamped Salesforce cases or Slack logs showing the Approval Statement. 
• Portfolio Auditing: Conduct quarterly look-back audits of the top 50 credit holders to ensure their creditworthiness hasn't deteriorated. Prepare monthly exception reports detailing overrides where limits were granted despite low DUNS recommendations or past-due status. 
• Process Improvement: Identify opportunities for process improvements in accounting procedures. Implement best practices to streamline workflows and increase efficiency.
• Audit Facilitation: Facilitate internal and external audit requests. Provide necessary documentation and explanations to auditors. Ensure compliance with audit requirements and address any findings or recommendations.
• Team Leadership: Provide guidance and support to junior staff members, and communicate effectively with colleagues and management on financial matters.
• Industry Knowledge: Maintain a comprehensive understanding of accounting standards, tax regulations, and industry best practices.
• Data Analysis: Perform data analysis to identify trends, variances, and anomalies relevant to revenue and financial reporting, and handle special projects as required.

Qualifications

• Minimum of 5 years of relevant experience in credit management, risk analysis, or AR portfolio management, preferably in a manufacturing or B2B technology environment.
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Strong expertise in analyzing public and private financial statements (P&L, Balance Sheets, 10-K/10-Q) to determine liquidity and working capital.
• Advanced proficiency in leveraging commercial credit reporting tools (e.g., DUNS reporting) for risk assessment.
• Demonstrated experience managing workflows in CRM and ERP systems; Salesforce (SFDC) and Intacct experience is a distinct advantage.
• Deep understanding of SOX controls, segregation of duties, and audit trail requirements in the Order-to-Cash (O2C) cycle.
• Excellent communication and negotiation skills for effective collaboration with Sales teams and external executive clients.
• Ability to work under pressure, making data-driven decisions that balance risk mitigation with revenue growth in a fast-paced environment.

#LI-Hybrid

About DoubleVerify 

DV is the leader in digital performance solutions, helping our advertiser and agency partners Verify the quality of their digital campaigns, Optimise to improve performance and Prove that they’re achieving their business outcomes, through unbiased 3rd party data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, agencies, publishers, and digital ad platforms.  Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

What you’ll do

The Account Manager is responsible for servicing all aspects of customer accounts and relationships, a critical role. You will oversee all aspects of campaigns across kick-off, implementation, launch, reporting, remediation, and billing. The Account Manager will work closely and collaboratively with Sales, Implementation, Product Management, Engineering, and Finance teams to deliver world class customer service and solutions to the market.  The Account Manager plays an integral role in recommending and implementing strategies for driving ongoing client product needs and will be responsible for educating customers about all aspects of the DoubleVerify product suite, and how products can be leveraged to meet their goals and objectives. This is a hybrid working set-up whereby you will be expected to come into the Mumbai office three days a week.

• Responsible for proactively managing the day-to-day Agency and Advertiser relationships of assigned accounts.
• Provide strategic and tactical client service to a complex, high touch customer base.
• Proactively oversee assigned portfolios, identifying growth opportunities within the existing client base.
• Hands on management of client business processes including, but not limited to onboarding and implementation, reporting and proactive remediation, and billing.
• Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting, ad-serving, or data issues.
• Organize and conduct kick-off and on-going calls with clients and internal teams to understand campaign deliverables.
• Compile performance evaluations for each client, highlighting the DoubleVerify value proposition throughout.
• Monitor and report campaign performance to ensure delivery and billing and extracts insight from reports.
• Facilitate and ensure contract billing process is administered with quality in a timely manner.
• Successfully manage customer expectations throughout the campaign lifecycle.
• Develop and maintain strong, active relationships with clients at both senior and mid-management levels.
• Finesse sometimes complicated relationships across Advertisers, Agencies, Networks, Publishers, and 3rd Party Technology partners.
• Participate in client meetings to understand partner goals and objectives.
• Manage and/or participate in ongoing process improvement initiatives.
• Close the feedback loop internally by providing customer insights on ways DoubleVerify may improve products and services.
• Other responsibilities may be required such as attending offsite meetings, conferences or industry events, etc. as necessary.
• Special projects as identified by management

Who you are

• Experience in Sales or Account Management with a deep understanding of the online advertising industry.
• Bachelor’s Degree or equivalent/higher level of education.
• Exceptional command of Microsoft Excel and PowerPoint.
• Direct experience working at one or more of the following: advertising agency, publisher, ad network or demand side platform.
• Experience with Ad Serving technology
• Comprehensive understanding of the online media marketplace.
• Experience managing online media products and technologies such as experience with creative trafficking, campaign management, or ad serving.
• Self-motivated, independent thinker and a team player, who will hit the ground running.
• Proven ability to handle multiple deliverables with tight deadlines, manage competing priorities, and consistently perform in high pressure environments.
• Outstanding written and verbal communication skills, capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels.
• Ability to interact and communicate effectively with all levels of management including senior executive level. 
• Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach.
• This is a Hybrid position with 3 Days in the Mumbai Office per week and 2 WFH Days.

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV. This role will also be eligible for bonus/commission (as applicable), equity, and benefits. 

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

3 best things about the job:

1. Get to work in a truly integrated team handling 360 aspects for a brand
2. Will work closely with the leading publishers such as Google & Facebook
3. Will be exposed to Programmatic

In this role, your goals will be:

In three months:

• Understood the complete biddable media scenario on client’s business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively

In six months:

• Optimized implementation in all biddable media platforms
• Recommended and implemented best practice
• Explored and executed an innovation in one of the biddable media platforms

In 12 months:

• Exceed client expectations in terms of biddable media implementation
• Create a roadmap for the next year.

What your day job looks like at WPP Media:

• Analyze, track and optimize on an ongoing basis effective benchmark for measuring the campaigns performance including keyword/placement bids, account daily/monthly budget caps, impression share, quality score, CTR, conversion rate and other important metrics and proactively make strategic recommendations to meet campaign goals and improve performance.
• Communicate with internal stake holders on project development, timelines, and results. Work closely with the other team members to meet goals.
• Monitor and administer analytics dashboards and key reporting MIS tools and regularly make recommendations for improving the data available
• Client communication, prioritizing work for the team and ensuring the recommendations and optimization on the account is designed to meet client KPIs
• Stay ahead of the competition by analyzing, keeping pace and regularly documenting search engine and PPC industry trends across web and mobile platforms, and adopting new/best practices on an ongoing basis.

Skills and Experience:

• Relevant experience of 1+ years in paid media roles
• Expertise in Google analytics
• Through understanding of Google AdWords
• Understanding of Bid Management Tools
• Number Crunching
• Understanding of Programmatic

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

ABOUT THE TEAM: 

We are looking for a seasoned Enterprise / Mid-Market Sales Leader  to drive adoption of Tide’s Cards verticals across India. This role will play a critical part in shaping both revenue growth and product evolution by acting as the voice of the customer within Tide.

Key Responsibilities :-

• • Lead business development for Tide’s Cards vertical with various other verticals, acquiring and expanding SMB and mid-market customers across industries.
  • Own the end-to-end sales lifecycle, including prospecting, discovery, solutioning, commercial negotiations, closure, and handover.
  • Identify, engage, and influence key stakeholders including Founders, CFOs, Finance Controllers, Operations Heads, and Procurement leaders.
  • Deeply understand customer expense workflows, compliance requirements (GST, audits, controls), and scale needs to design customized, ROI-focused solutions.
  • Deliver high-impact product demos, proposals, and executive presentations articulating business value and measurable outcomes.
  • Work closely with the Product team to:
    • Share structured customer feedback, market insights, and feature gaps.
    • Contribute to product roadmap discussions based on customer and market needs.
    • Support beta programs, pilots, and early adopters for new features.
    • Help refine product positioning, use cases, and pricing strategies for the Indian market.
  • Partner with Implementation, Risk, and Customer Success teams to ensure smooth onboarding, strong adoption, and long-term customer success.
  • Drive cross-sell and up-sell of Tide’s broader platform offerings including business accounts, cards, payments, and accounting integrations.
  • Build and maintain a healthy sales pipeline with accurate forecasting and consistent achievement of revenue targets.
  • Monitor competitive landscape and regulatory trends in India to identify opportunities and influence go-to-market initiatives.
  • Build long-term customer relationships, enabling renewals, expansions, and referenceable success stories.
  • Represent Tide at customer meetings, partner engagements, and industry forums across India.

WHAT WE ARE LOOKING FOR: 

• • Strong strategic and consultative sales approach.
  • Proven solutioning mindset with the ability to influence both customers and internal stakeholders.
  • Demonstrated ability to collaborate with Product and Engineering teams in a SaaS environment.
  • Strong capability to identify and engage decision-makers and influencers in complex buying journeys.
  • Deeply ingrained cross-sell and account expansion skills.
  • Excellent listening, negotiation, and stakeholder management abilities.
  • Strong verbal and written communication skills in English and relevant Indian local language(s).
  • Comfortable operating in a high-growth, fast-paced startup environment with high ownership.

WHAT YOU’LL GET IN RETURN

So, what’s the role all about?

NICE, the market leader in cloud-based contact center technology, is looking for an experienced Solution Consultant to excite potential customers about its extensive portfolio and aid them in ultimately becoming a NICE customer.  A successful Solution Consultant will work consultatively with prospects to identify their goals and business drivers, and creatively design a solution that will meet the ever-growing demands of their contact center needs. This position will provide dedicated sales support to the Enterprise, BPO and SMB sales teams by exceeding the below expectations.

How will you make an impact?  

• Proactively identifying and addressing our customer's technical needs and objections to drive new sales, and existing account expansion.
• Actively learning and mastering the NICE software portfolio at an intermediate level, in order to creatively apply our technology to help our customers achieve their business goals.
• Critically evaluating the technical sustainability of each new sales opportunity or Request for Proposal, ensuring that our contractual obligations to each new customer are accurate, and can be delivered in a timely manner.
• Helping facilitate a smooth transition from pre-sales to implementation by providing adequate knowledge transfer regarding the scope and requirements of the project, ensuring a seamless onboarding experience.
• Protecting NICE from projects where technical challenges outweigh the value of a technically problematic opportunity, and long-term partnership.
• Assisting our Sales team through preparation and delivery of business discussions, technical presentations, and product demonstrations, by carefully mapping customer business requirements to effective value driven technical solutions leveraging the NICE software portfolio.
• Proactively identifying customer needs through a technical benefits assessment, carefully building the business value of the solution, in order to assist with overcoming potential objections to proposed technical solutions.
• Meeting with our prospective customers as a trusted technical advisor, developing a deep understanding of their current environment, key business challenges and goals, and helping prospective customers envision the benefits that can be realized through an advanced contact center deployment with NICE.
• Gathering valuable field data and product feedback from each customer engagement and working directly with Product Management to facilitate ideas for the long-term technical direction and development of NICE’s software portfolio.
• Providing an open and continuous knowledge transfer to the overall Sales Team and newly hired SEs, highlighting the technical aspects and benefits of our solution, and how to competitively position each product.
• Delivering partner enablement activities, ranging from ad-hoc updates to extended knowledge transfer sessions.
• Building and maintaining demo environments both for internal NICE usage and for our partners.
• Assisting in the preparation and response to customer RFP requests, carefully qualifying the prospective deal for technical feasibility.
• Scoping and building proofs of concept for prospective customers that require a hands-on experience of NICE products, to confirm the required performance of the solution within their environment.
• Developing detailed solution design documentation for each new customer, which will serve as the foundation of our technical engagement, and act as a bridge to seamlessly engage our Professional Services Organization, to provide the most effective onboarding experience.
• Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects.

Have you got what it takes?  

• Bachelor’s degree in computer science, IT/Business Information Systems, Communications or related field or equivalent work experience required.
• Strong background & experience in AI /GenAI-powered Virtual Agent, Agent Assist, Agentic AI, Knowledge Management
• Good knowledge of CCaaS- Omni-channel/digital, Proactive, ACD/Dialer, IVR, CRM capabilities & use-cases
• Good Knowledge of contact center operations & applications- Workforce Engagement Management (Recording, Quality & Performance Management, Workforce Management), Interaction Analytics & Automation (RPA), Voice of the Customer (VoC)
• Basic knowledge of IP telephony, SIP trunk, WebRTC
• Basic knowledge of cloud security
• Exceptional written and verbal communication skills
• Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner.
• Strong presentation skills – must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience.
• Analytical and quantitative abilities required – Must be able to interpret and explain financial and statistical information.
• Min 12+ years of Pre- sales experience
• Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment
• Experience with programming or scripting languages such as Java script or Python, and including use of REST APIs.
• Detail-oriented, but able to digest the critical elements of a situation to withstand being hyper-focused on the minutia.
• Ability to multi-task in a challenging environment while maintaining a high level of ownership and responsiveness.

What’s in it for you?  

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!  

Enjoy NiCE-FLEX!   

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.  

Requisition ID: 10493
Reporting into: Director, Portfolio Solution Engineering
Role Type: Individual Contributor  

About Druva :

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

Location: Chennai, India

Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. The company is trusted by its more than 6,000 customers, including 65 of the Fortune 500, to defend business data in today’s ever-connected world. Amidst a rapidly evolving security landscape, Druva offers a $10 million Data Resiliency Guarantee ensuring customer data is protected and secured against every cyber threat. Visit druva.com and follow us on LinkedIn, X and Facebook.

Druva is hiring an exceptional  Account Executive for the Mid-Market segment in India, responsible for building the sales pipeline, and closing business within the defined sales territory for both existing and new customers. The role will report directly to the Country Manager, India & SAARC.

The ideal candidate should be a highly motivated self-starter who enjoys both the challenges and rewards associated with a successful scale-up company. The ideal candidate will be detail oriented, process driven, and consultative in their sales approach. You should have a consistent track record of success in achieving new customer acquisition, managing incremental revenue bookings from both existing and new customers, as well as working with national and regional channel partners. In addition you should be comfortable selling a solution and technologies within a SaaS scale-up environment to IT contacts at a variety of levels within an organization.

Responsibilities:

• Manage sales in the assigned territory (hybrid role; existing customers and new business)
• Execute on the full sales cycle end to end at Mid-Market accounts, from initial contact to point of sale.
• Work closely with counterparts in Renewals to ensure Druva customer subscription renewals and to avoid churn and downsell in existing customers
• Support and work with channel partners to scale sales reach in the region. Includes resellers and distributors.
• Establish awareness of Druva’s solution, generate leads, communicate the value proposition, and close deals in the region.
• Deliver awe-inspiring product presentations and demos, provide timely and insightful responses to customer queries, and recommend creative ways Druva can solve business problems.
• Attain a deep understanding of Druva’s solutions and its competitive positioning in the market. Be a subject matter expert.
• Lead creation of proposals and responses to RFIs/RFPs working in conjunction with the Solution Engineer.
• Reporting: Maintain a complete and timely report of the regional pipeline in the assigned territory.
• Prepare, communicate, and execute to a thorough business plan.
• Meet or exceed revenue quota.

Qualifications:

• 5+  years of software sales experience (Backup or SaaS experience a plus)
• Experienced  in  selling into the IT organizations of Mid-Market customers in India.  We will want to see strong and consistent earnings background
• Experience managing and selling through a channel.
• Strong technical acumen
• Willingness to travel up to 30%, mostly domestic..
• Fluency in English
• College degree from a top-tier university (Masters or MBA a plus)

Personal Attributes:

• Entrepreneurial spirit: passionate about joining a scale-up, adaptable to changing situations
• Technologist: understand the problems faced by today's IT organizations and how to apply current technologies to solve them
• Self-starter: take responsibility and do what it takes to get the job done with minimal direction
• Team Player: build relationships across Druva’s regional and global organization, sharing and learning from others
• Organized:  lead complex efforts and initiatives, breaking them down into tasks, and clearly communicate progress
• Pragmatic: analyze trade-offs and prioritize tasks in order to achieve important objectives
• High professional standards: a commitment to individual and organizational excellence
• Excellent verbal and written communications skills: succinctly and clearly communicate with customers, peers, and management

The Role:

Anaplan is looking for a highly driven and dynamic Senior Customer Success Business Partner (CSBP) to join the Customer Success team in Bangalore, India. 

This role goes beyond traditional customer success. You will operate as a strategic advisor and transformation partner, helping our enterprise customers leverage Anaplan’s platform and AI capabilities to drive measurable business outcomes.

This is what you will do at Anaplan

As a Senior CSBP, you will manage a portfolio of enterprise customers with the primary goal of maximizing their ROI on the Anaplan platform while owning the end-to-end lifecycle (onboarding, implementation, adoption, renewals, expansion) through a value-based selling mindset.

Strategic Partnership & Executive Engagement

• Own and nurture relationships with C-suite executives (CFO, CIO, CHRO, CDO) and senior stakeholders, establishing yourself as a trusted advisor and aligning on strategic priorities, value realization, AI transformation, and long-term investment decisions.
• Lead outcome-driven Executive Business Reviews (EBRs), presenting compelling narratives that connect Anaplan's capabilities to the customer's strategic priorities and clearly articulate business value to influence renewal, expansion, and investment decisions.
• Advise customers on establishing a robust Center of Excellence (CoE) and governance structure to foster self-sufficiency and scale while enabling stakeholder alignment, prioritization, and scalable adoption.

Value Realization & Adoption

• Drive measurable ROI and business outcomes from Anaplan investments across onboarding, implementation, and adoption phases ensuring strong customer health.
• Proactively monitor platform usage and sponsorship, identifying risks and deploying targeted action plans to drive sustained adoption and protect renewals.
• Develop and execute customer success plans aligned to value realization, adoption, and growth objectives.
• Develop customer success assets and playbooks and help drive customer references and case studies to reinforce value realization and support expansion.
• Drive enablement, training, and best practices to foster adoption and customer self-sufficiency.

Commercial Growth & Expansion

• Identify and drive platform expansion opportunities, including AI use cases, across key business functions (Supply Chain Planning) to increase platform footprint and business value.
• Collaborate with Sales and Partners to build and progress pipeline within existing accounts through structured account prioritization and pipeline development.
• Proactively identify and mitigate renewal risks in partnership with Renewal Managers and Account Executives to secure and grow the commercial relationship ensuring high retention and strong NRR, and predictable renewals.
• Translate Anaplan’s platform and AI capabilities into clear business value to drive expansion and customer investment.

Customer Advocacy & Internal Collaboration

• Serve as the voice of the customer to internal Anaplan teams (Product, Support, Community), advocating for their needs and ensuring objectives are aligned across business and technical stakeholders.
• Act as a primary point of escalation, focusing on swift resolution and maintaining positive momentum to maintain customer confidence and protect customer health.
• Contribute to the development of customer success assets, playbooks, and customer case studies to strengthen the Anaplan community.
• Own key relationships with customers and proactively maintain high levels of engagement with a focus on increasing customer satisfaction and loyalty while identifying growth opportunities.
• Promote and support engagement with Anaplan through community usage, user groups, and event participation.
• Act as the primary customer contact, managing stakeholders across business and IT and driving change management initiatives.

Your Qualifications

• 10+ years of work experience in customer-facing roles such as customer success, presales or management consulting with experience driving renewals and expansion.
• Deep subject matter expertise in Supply Chain Planning space with a strong understanding of Enterprise Performance Management (EPM) and Enterprise Planning & Analytics.
• Hands-on experience from consulting or implementation perspective on supply chain planning products such as Anaplan, SAP IBP, Kinaxis, Blue Yonder, O9 Solutions etc.
• Excellent communication, presentation, and interpersonal skills, with a consultative and value-oriented approach.
• Ability to translate technical platform capabilities into business value for customers.
• Bachelor’s degree, with focus on business, finance, marketing, operations, supply chain. CA/MBA a plus

About the Company: 

Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. 

Offices: New York | Dallas | San Francisco | Lima | Bengaluru

The below role is for our Bengaluru office.

Why Join Sigmoid? 

Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo. Vibrant inclusive culture of mutual respect and fun through both work and play. 

About the Role: 

Sigmoid is looking to onboard a Senior Leader for our FS Consulting Practice who can bridge the gap between high-level strategy and granular operational reality. A true expert in the Financial services space must understand the interconnectedness of Financial Products & Market Dynamics. In this role, you will drive strategic initiatives, foster innovation, and provide visionary direction to our BFSI practice. 

The role requires a strong portfolio leader responsible for managing 3–6 key accounts across a mix of new business development (hunting) and account growth (farming). The individual will typically oversee a team of approximately 15–70 members while managing an annual revenue portfolio in the range of $15M–$60M. The role involves hands-on involvement in sales, client relationship management, and delivery oversight. 

Roles and Responsibilities: 

• An FS expert must understand how the "engine" of different sub-sectors works.
• Banking: Retail (mortgages, cards), Commercial (trade finance, treasury), and Investment Banking (M&A, capital markets).
• Insurance: Life and Annuities vs. P&C (Property & Casualty), including underwriting cycles, reinsurance, and claims transformation.
• Wealth & Asset Management: Fee structures, fiduciary duties, and the shift toward "hyper-personalization" in portfolio management.
• Payments Ecosystem: Knowledge of real-time payments, ISO 20022 standards, and the impact of CBDCs (Central Bank Digital Currencies). 

• The ability to challenge a CEO or Board of Directors while maintaining trust. They must speak the language of the CFO (numbers), the CTO (tech), and the CRO (risk).
• The leader must be aware of latest technologies used by the Financial Institutions, Data Science and Data Engineering team 
• A leader must drive cultural transformation and "buy-in" across silos, the ability to build partnerships between traditional banks and nimble Fintech/Insurtech startups.
• Collaborate with sales, marketing, and business development teams to develop go-to-market strategies, identify key clients, and drive new business opportunities. 
• Work in a matrix environment, manage and deliver solutions/POVs across multiple accounts/clients and regions 
• Stay abreast of emerging trends in technology driving Digital Transformation & data democratization, leveraging technology to define and deliver value to our clients.
• Monitor and analyze industry trends, regulatory changes, and competitive dynamics, adjusting our strategy and offerings as needed. 
• Lead a diverse team of consultants and subject matter experts, fostering a culture of collaboration, innovation, and excellence. 
• Partner with clients to understand their business challenges and opportunities, providing strategic guidance and innovative solutions 
• Drive thought leadership initiatives, representing our company at industry events, conferences, and forums 

Qualifications: 

• Bachelor’s Degree (BE / BTech - CS) from Tier I / II universities like IIT’s / NIT’s and MBA from Top Tier B-schools (IIM) preferred 
• 15-20 Years of Experience in the financial services industry, with a track record of success in strategic leadership roles 
• Robust experience in Retail, Investment Bank/Capital Markets, Asset Management, Wealth management, Insurance & Payments. 
• Exposure in Risk management – credit, market, operational risk 
• Exposure in Compliance management – AML/KYC, Trading Compliance, Risk & Suitability

Desired Skills: 

• Understanding of applications of statistical and machine learning algorithms
• Strong project management and team management skills and ability to work with global teams
• Hands on quantitative experience with analytic tools and technologies 
• A self-starter who can work well with minimal guidance 
• Exposure to Pre-Sales is highly desirable 
• Exposure to Financial Services across US, EU and APAC

THE ROLE

As a Territory Systems Engineer (TSE), you’ll play a critical role in supporting the Territory Account Executive (TAE) to bring Everpure’s vision to life. You’ll act as the technical backbone of the territory, helping customers and partners validate solutions, modernize their infrastructure, and unlock the full value of their data.
You’ll work closely with the TAE, Partner SEs, and channel partners across your assigned region, enabling technical success throughout the sales cycle. This role combines hands-on technical expertise, partner enablement, and cross-functional collaboration to accelerate deal progression and drive customer outcomes.

At Everpure, you’ll be part of a culture built on curiosity, innovation, and integrity—where technical excellence and collaboration are key to winning. This is your opportunity to grow your career while making a measurable impact in a fast-moving, partner-led environment.

WHAT YOU'LL DO

As a Territory Systems Engineer (TSE), you will:

• Support Technical Sales Execution & Deal Progression: Partner closely with the TAE and Partner SEs to align on technical strategy, validate solutions, and support opportunities throughout the sales cycle.
• Provide Technical Validation & Sizing Expertise: Review and guide complex solution designs, sizing, quotes, and proposal design ensuring accuracy while empowering partners to become more self-sufficient.
• Articulating Everpure’s value: Create Everpure Value Reviews (EVRs) and present them to customers in a clear and compelling way, effectively communicating how Everpure’s solutions deliver meaningful value and benefits to their business. 
• Account management: Maintaining customer satisfaction by collaborating with the support organization and maintaining strong customer relationships.
• Enable Partners & Build Technical Capability: Deliver ongoing enablement to non-named and developing partners through training, tools, and resources to strengthen their technical capabilities and sales effectiveness.
• Act as a Technical Advisor & Helpdesk Resource: Serve as a go-to technical point of contact for partners across the territory, providing troubleshooting support and guidance across customer opportunities.
• Drive Tool Adoption & Sales Process Alignment: Promote and ensure effective use of Everpure’s tools and platforms across the sales cycle to improve efficiency, consistency, and deal velocity.
• Strengthen Channel Collaboration: Build strong relationships with partner SEs, Distribution Account Managers (DAMs), and Partner Technical Managers (PTMs) to align technical and sales efforts across opportunities.
• Coordinate Technical Resources & Events: Organize and support technical workshops, bootcamps, and enablement sessions by collaborating with specialists, corporate teams, and partner stakeholders.
• Support Partner Program Success: Collaborate with DAMs and PTMs to track partner performance, support program initiatives, and contribute to overall partner ecosystem growth.
• We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore/Mumbai office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

To excel in this role, you should have:

• Technical Expertise: A strong foundation in enterprise infrastructure, storage technologies, and modern architectures, with the ability to translate complex concepts into business value.
• Sales & Solution Alignment in partner organization: Experience supporting technical aspects of the sales cycle, including solution validation, sizing, and customer-facing engagements in a B2B technology environment in partner landscape
• Partner-Focused Mindset: Proven ability to work effectively with channel partners, enabling their success while driving alignment across multiple stakeholders.
• Collaboration & Communication: Strong interpersonal and communication skills, with the ability to engage technical and non-technical audiences and build trusted relationships.
• Enablement & Coaching Ability: A passion for teaching, mentoring, and empowering partners through training, tools, and shared best practices.
• Operational Discipline: Ability to manage multiple priorities, coordinate across teams, and maintain structure in a fast-paced, high-activity environment.
• Problem-Solving & Adaptability: A proactive, solutions-oriented mindset with the ability to troubleshoot issues and adapt quickly to changing customer and partner needs.
• Bachelor’s degree (BS/BA/BE) required
• 4-6+ years of B2B professional experience, preferably in systems engineering, technical sales, or customer-facing technical roles
• Experience in enterprise storage or related infrastructure technologies
• Ability to work in a collaborative, team-oriented environment
• Fluency in English required
• Willing to work in the ANZ shift (4:00 AM – 1:00 PM IST) from the office.
• Comfortable with a 5-day work week, including a balanced travel commitment (approximately 50% travel, 50% office-based work).

NICE TO HAVE

• Industry Knowledge:Familiarity with enterprise storage, data management, and emerging infrastructure trends.
• Channel Experience:Understanding of partner-led sales models and experience working within a channel ecosystem.
• Technical Certifications:Relevant certifications in storage, cloud, or infrastructure technologies.
• Digital Tools: Experience using technical and sales tools for sizing, design, and collaboration.

#LI-ONSITE

THE ROLE

As a Territory Systems Engineer (TSE), you’ll play a critical role in supporting the Territory Account Executive (TAE) to bring Everpure’s vision to life. You’ll act as the technical backbone of the territory, helping customers and partners validate solutions, modernize their infrastructure, and unlock the full value of their data.
You’ll work closely with the TAE, Partner SEs, and channel partners across your assigned region, enabling technical success throughout the sales cycle. This role combines hands-on technical expertise, partner enablement, and cross-functional collaboration to accelerate deal progression and drive customer outcomes.

At Everpure, you’ll be part of a culture built on curiosity, innovation, and integrity—where technical excellence and collaboration are key to winning. This is your opportunity to grow your career while making a measurable impact in a fast-moving, partner-led environment.

WHAT YOU'LL DO

As a Territory Systems Engineer (TSE), you will:

• Support Technical Sales Execution & Deal Progression: Partner closely with the TAE and Partner SEs to align on technical strategy, validate solutions, and support opportunities throughout the sales cycle.
• Provide Technical Validation & Sizing Expertise: Review and guide complex solution designs, sizing, quotes, and proposal design ensuring accuracy while empowering partners to become more self-sufficient.
• Articulating Everpure’s value: Create Everpure Value Reviews (EVRs) and present them to customers in a clear and compelling way, effectively communicating how Everpure’s solutions deliver meaningful value and benefits to their business. 
• Account management: Maintaining customer satisfaction by collaborating with the support organization and maintaining strong customer relationships.
• Enable Partners & Build Technical Capability: Deliver ongoing enablement to non-named and developing partners through training, tools, and resources to strengthen their technical capabilities and sales effectiveness.
• Act as a Technical Advisor & Helpdesk Resource: Serve as a go-to technical point of contact for partners across the territory, providing troubleshooting support and guidance across customer opportunities.
• Drive Tool Adoption & Sales Process Alignment: Promote and ensure effective use of Everpure’s tools and platforms across the sales cycle to improve efficiency, consistency, and deal velocity.
• Strengthen Channel Collaboration: Build strong relationships with partner SEs, Distribution Account Managers (DAMs), and Partner Technical Managers (PTMs) to align technical and sales efforts across opportunities.
• Coordinate Technical Resources & Events: Organize and support technical workshops, bootcamps, and enablement sessions by collaborating with specialists, corporate teams, and partner stakeholders.
• Support Partner Program Success: Collaborate with DAMs and PTMs to track partner performance, support program initiatives, and contribute to overall partner ecosystem growth.
• We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore/Mumbai office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

To excel in this role, you should have:

• Technical Expertise: A strong foundation in enterprise infrastructure, storage technologies, and modern architectures, with the ability to translate complex concepts into business value.
• Sales & Solution Alignment in partner organization: Experience supporting technical aspects of the sales cycle, including solution validation, sizing, and customer-facing engagements in a B2B technology environment in partner landscape
• Partner-Focused Mindset: Proven ability to work effectively with channel partners, enabling their success while driving alignment across multiple stakeholders.
• Collaboration & Communication: Strong interpersonal and communication skills, with the ability to engage technical and non-technical audiences and build trusted relationships.
• Enablement & Coaching Ability: A passion for teaching, mentoring, and empowering partners through training, tools, and shared best practices.
• Operational Discipline: Ability to manage multiple priorities, coordinate across teams, and maintain structure in a fast-paced, high-activity environment.
• Problem-Solving & Adaptability: A proactive, solutions-oriented mindset with the ability to troubleshoot issues and adapt quickly to changing customer and partner needs.
• Bachelor’s degree (BS/BA/BE) required
• 4-6+ years of B2B professional experience, preferably in systems engineering, technical sales, or customer-facing technical roles
• Experience in enterprise storage or related infrastructure technologies
• Ability to work in a collaborative, team-oriented environment
• Fluency in English required; additional regional language skills preferred 
• Willing to work aligned with the India region, operating from the office
• Comfortable with a 5-day work week, including significant travel commitments (approximately 70% travel, 30% office-based work).
• Open to relocation between Bangalore and Mumbai, with flexibility to spend an initial 6 months in one location before transitioning to the other based on business requirements.

NICE TO HAVE

• Industry Knowledge:Familiarity with enterprise storage, data management, and emerging infrastructure trends.
• Channel Experience:Understanding of partner-led sales models and experience working within a channel ecosystem.
• Technical Certifications:Relevant certifications in storage, cloud, or infrastructure technologies.
• Digital Tools: Experience using technical and sales tools for sizing, design, and collaboration.

#LI-ONSITE

As the Manager of Support Escalations, you will build on a world-class internal escalations team. Leveraging existing vendor expertise and internal systems, you’ll be setting the tone and voice for how we engage with our internal customers. From building policies and procedures for sensitive escalations, to establishing routines on data collection and insights sharing, this role will be pivotal to our growing support ecosystem. We’re not talking about your everyday account issues. You’ll be working with product, legal, developer relations and legal to support the highest profile cases that come through. Our community of internal stakeholders continuously advocate for our customers, and this team is a center point of that.

You will report to the Trust and Safety Operations Manager.

You Will: 

• Build upon and drive a world-class internal escalations and insights program, evolving our escalation systems and engagement methods. 
• Transition the program from transactional response to proactive prevention by identifying root causes of support and economy errors and partnering with cross-functional teams to implement systemic fixes.
• Transform raw escalation data into actionable insights, providing leadership with visibility into emerging trends and the effectiveness of our current policies.
• Partner with Product Support Managers to brainstorm and implement new policies and procedures across support operations derived from internal escalation insights. 
• Ensure industry-leading response times and high-quality resolutions for complex escalations maintaining strict SLAs while upholding the highest standards of accuracy and empathy.
• This role requires collaboration with team members based in California, USA.
• This role requires on-call work and weekends on a rotational basis.

You Have:

• Bachelor's degree or equivalent experience in business, operations, or a related field
• 8 years of experience in an operations leadership role focused on executive, legal, financial or high impact internal escalations.
• 2-4 years experience managing people to include coaching and development.
• Strong program management skills, with experience leading projects at scale
• Experience developing processes to improve operational efficiency
• Experience using data to lead decision-making
• Strong collaboration skills, with the ability to work with cross-functional teams, specifically product, engineering, and BPO workforces

You Are:

• Innovative: You proactively identify emerging risks and execute on out of the box ideas to achieve goals.
• Analytical: Excited to investigate large, ambiguous problems and measure the problems and the solutions.
• Proactive Problem Solver: You anticipate potential problems and take proactive and decisive action to solve them.
• Team-oriented: You lift up your peers and find ways to make the team stronger.

The Technical Success Manager Lead will oversee and guide a team of Technical Success Managers while directly contributing to strategic customer engagements. This role will be pivotal in aligning customer needs with ABBYY’s solutions to maximize value realization. As a leader, you will ensure best practices in technical success and foster a culture of customer-centric innovation. 

Roles & Responsibilities 

Leadership & Team Management: 

• Lead, mentor, and support a team of Technical Success Managers, ensuring alignment with company goals and customer success objectives.
• Establish frameworks and processes for value discovery and delivery, ensuring consistency across customer engagements.
• Serve as an escalation point for complex customer challenges, collaborating with internal teams to resolve issues promptly.

Strategic Customer Engagement: 

• Conduct high-level value discovery sessions with strategic accounts, ensuring customer goals and business objectives are clearly defined and met.
• Build and maintain strong relationships with executive-level stakeholders in customer and partner organizations.
• Collaborate with account managers, pre-sales teams, and other technical leaders to deliver seamless customer experiences and drive adoption.

Process Improvement & Innovation: 

• Identify opportunities to streamline customer success processes and introduce scalable, repeatable frameworks for customer engagement.
• Advocate for customer needs within ABBYY, driving initiatives to enhance product capabilities and customer satisfaction.
• Develop and refine success metrics to measure team performance and customer outcomes.

Enablement & Advocacy: 

• Design and implement training programs for customers and partners to promote product adoption and success.
• Lead initiatives to gather, analyze, and act on customer feedback to improve products and services.
• Drive customer advocacy efforts, including case studies, references, and success stories.

Operational Excellence: 

• Monitor and manage team workloads, ensuring efficient delivery of customer success projects.
• Analyze customer usage patterns, adoption trends, and churn risks to guide proactive engagement strategies.
• Report regularly to senior leadership on team performance, customer health, and strategic insights.

Requirements 

Experience & Skills: 

• 7+ years in a customer-facing technical role (e.g., Pre-Sales, Professional Services, Technical Account Management), with at least 3 years in a leadership capacity.
• Proven experience in SaaS environments, with a deep understanding of subscription-based business models.
• Expertise in technologies such as OCR/ICR, Intelligent Document Processing, Enterprise Automation, RPA, ECM, BPM, or Process Mining.

Leadership Qualities: 

• Strong track record of building and leading high-performing teams in customer success or related disciplines.
• Exceptional communication and interpersonal skills, with the ability to engage diverse stakeholders, from technical teams to executives.
• Demonstrated ability to drive alignment across departments and manage competing priorities effectively.

Technical Acumen: 

• Strong ability to bridge the gap between technology and business, translating customer needs into actionable solutions.
• Experience with software implementation, technical troubleshooting, and delivering enterprise-scale solutions.
• Proficiency with analytics platforms and advanced skills in MS Office Suite or similar tools.

Soft Skills: 

• A proactive problem solver with a customer-first mindset and a strong sense of ownership.
• Excellent project management and prioritization skills, capable of overseeing multiple high-impact initiatives simultaneously.
• Comfortable working in a fast-paced, dynamic environment with changing priorities.

Here's a snapshot of our local benefits:

• 18 Days of Paid Time Off Annually
• Medical, Accidental, and Life Insurance
• Weekly Wellness Sessions
• Monthly Healthcare Allowance

#LI-MM1

The Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist -Endpoint & Identity Security

As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta identity and access management solutions. You will report to the Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Device Access (including Okta FastPass, Desktop MFA) and our Identity Threat Protection capabilities.
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s value in preventing account takeovers and securing access from any device.
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders

Asset Delivery:

• Create and maintain reusable and purpose built demonstration system to be leveraged by all of presales
• Create and maintain diagrams and documentation to support patterns and strategies
• Build templates for proofs of concept and other unique customer engagement demands
• Create and maintain A.I. based delivery and enablement functionality
1. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
2. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
3. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
4. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Device Identity & Access Management Mastery

• Passwordless Expertise: Deep, hands-on knowledge of FIDO2/WebAuthn, Passkeys, and implementing passwordless authentication strategies using solutions like Okta FastPass.
• Endpoint & Device Context: Strong understanding of Desktop MFA, device registration, and leveraging device posture signals from MDM/UEM (e.g., Jamf, Intune, Workspace ONE) and EDR (e.g., CrowdStrike) platforms to enforce risk-based access policies.
• PKI & Certificate Management: Familiarity with certificate-based authentication and its role in establishing device trust.
• Identity Threat Detection & Response (ITDR)
• Threat Landscape Knowledge: A thorough understanding of modern identity attack vectors, including phishing, token theft, MFA bypass techniques, and lateral movement.
• Behavioral Analysis: Experience with User and Entity Behavior Analytics (UEBA) and the ability to interpret threat signals to detect and respond to suspicious activity.
• Security Ecosystem Integration: Proficiency in designing solutions that integrate identity platforms with SIEM (e.g., Splunk, Sentinel) and SOAR tools for automated threat response.

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Threat Protection suite (e.g., suspicious activity reporting, risk-based authentication).
• Experience with other ITDR vendors or device access solutions.
• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.

#LI-Hybrid

#P25004_3414284

The Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist - Identity Governance

As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta Identity Governance(OIG) solutions. You will report to the Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Identity Governance 
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s governance solutions integrate across SaaS, on-premises and disconnected applications
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders

Asset Delivery:

• Create and maintain reusable and purpose built demonstration system to be leveraged by all of presales
• Create and maintain diagrams and documentation to support patterns and strategies
• Build templates for proofs of concept and other unique customer engagement demands
• Create and maintain A.I. based delivery and enablement functionality
1. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across the Okta and identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
2. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
3. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
4. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Identity Governance & Security Mastery

• Governance, Risk and Compliance Expertise: Deep, hands-on experience with deploying/selling governance solutions not limited to Sailpoint, Saviynt, Oracle Governance, Lumos etc
• Low-code/no-code automation tools: Hands-on experience of using low-code/no-code tools like Zapier or Workato.
• Architecture viability: Ability to translate complex requirements around Joiner-Mover-Leaver flows that account for software rationalization and automation tasks

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Identity Governance
• Experience with other IGA vendors like Sailpoint/Saviynt/Oracle Governance
• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.
• Vibe coding skills with Claude/Vercel.

#P25003_3414281

#LI-Hybrid

About the Role

We are seeking an experienced and driven Area Sales Director to join our India Sales team, with a focus on expanding within existing customers and landing new strategic logos across key industries.

This is a senior leadership role responsible for delivering growth through a team of quota-carrying Enterprise / Strategic Account Executives, who specialise in both account expansion (upsell/cross-sell) and net new logo acquisition, supported by a partner-first go-to-market strategy.

You will play a critical role in shaping strategy, coaching your team, and partnering cross-functionally to ensure and predictable, sustainable revenue growth.

What You Will Be Doing

• Ideate, build and execute a Go to Market strategy in in your assigned sales segment across India
• Lead and manage your Enterprise / Strategic Sales team in India, overseeing day-to-day operations, performance, and development.
• Drive growth within existing Enterprise and Strategic accounts, with clear strategies for upsell, cross-sell, and multi-year expansion.
• Coach and mentor your team to land new strategic logos by building executive relationships, driving differentiated value, and shaping long-term digital transformation roadmaps with customers.
• Engage key SIs, partners, cloud providers and distributors for joint business planning, demand creation, opportunity execution and scale, aligned to our partner-first GTM.
• Hire, motivate, mentor and develop a high-performing sales team, raising the bar on sales excellence, deal strategy, and execution.
• Provide direction and leadership, fostering tight collaboration with Presales, Business Development, Marketing, Alliances, Customer Success and our Partner ecosystem.
• Own demand generation and pipeline discipline: ensure monthly pipeline creation, sufficient pipeline coverage, and attainment of pipeline generation targets and revenue bookings quota.
• Maintain accurate and up-to-date Salesforce hygiene across the team and provide reliable, insight-led forecast information to leadership.
• Actively support complex, strategic opportunities, including deal strategy, commercial structuring, and building executive-level relationships with C-suite stakeholders.
• Lead territory and account planning, ensuring focus on the highest-potential accounts, industries, and buying centers.
• Collaborate closely with extended teams (pre-sales, services, training, legal, renewals, partners) to ensure successful adoption, value realisation, and long-term customer advocacy.
  
  

You Will Be a Great Fit for Us If You Have:

• 20+ years of experience selling B2B SaaS solutions, with deep exposure to complex, multi-stakeholder Enterprise sales cycles.
• Minimum 5 years of experience leading high-performing SaaS sales teams, ideally focused on Enterprise and/or Strategic accounts.
• A proven track record of consistently meeting or exceeding revenue targets across both net new and expansion motions.
• Exceptional leadership and influencing skills, with the ability to build trusted relationships internally (across cross-functional teams) and externally (C-level and senior stakeholders).
• Strong business planning capabilities — able to set clear goals, define territory and account strategies, track progress, identify risks/blockers, and drive corrective actions.
• A professional, polished presence with excellent verbal and written communication skills; confident in presenting to C-suite (CEO, CFO, CIO, CISO, CTO) and senior business leaders.
• Deep mastery of consultative and solution selling methodologies such as MEDDPICC, Challenger, Solution Selling, Sandler, or similar frameworks.
• Comfort and credibility in engaging executive stakeholders around identity, security, digital transformation and business outcomes.
• Strong operational rigor, with a focus on building scalable processes, improving forecast accuracy, and bringing structure to a growing organisation.
• An innovative and growth-oriented mindset — not afraid to challenge the status quo, experiment, and bring fresh ideas to how we win in Enterprise and Strategic accounts.
• A Bachelor’s or Master’s degree, or a demonstrated commitment to ongoing learning and professional development.

#LI-Remote

(P24228_3341135)

About The Position

Clinical Architecture is seeking a Vice President of Client Services to join our team in the Indianapolis, IN area. The Vice President, Client Services is a senior leader responsible for delivering exceptional client outcomes while building a high performing, engaged, and continuously developing team.

This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice President, Client Services will maintain a scalable services organization, ensuring strong operational rigor, and partner cross-functionally to ensure products meet client expectations and are successfully adopted.

• This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance.
• Applicants must be authorized to work in the U.S. without sponsorship.
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities

Customer Outcomes at Scale

• Own end-to-end client outcomes across the post-sale life cycle, from implementation to expansion.
• Ensure clients achieve predictable time-to-value, strong adoption, platform stability, and long-term success.
• Serve as the executive escalation point for critical client issues and relationships.

Core Leadership + Team Development Requirements

• Lead, mentor, and scale our high-performing Client Services team composed of:
  • Client Operations
  • Client Success
  • Implementation Architecture
  • Professional Services
• Build a high-performing leadership bench and foster a culture of accountability, ownership, and continuous improvement.
• Design clear roles, career paths, and operating expectations as our organization scales.
• Promote a culture of continuous learning and knowledge sharing across the team.
• Ensure appropriate resource allocation and workload balancing to prevent burnout and maintain performance.

Cross-Functional Partnership

• Partner with Product Management, Product Engineering, and Product Quality to ensure product releases can be adopted seamlessly by clients.
• Establish feedback loops from clients and the field into product strategy and prioritization.

Operating Rigor + Scalability

• Define and own Client Services' KPIs and OKRs, ensuring progress is visible and measurable.
• Design scalable processes and tools that support growth without sacrificing quality.
• Balance standardization with flexibility across client segments and use cases.

What Success Looks Like

• Clients experience consistent, high-quality implementations, and ongoing support.
• Product releases are deployed on-time and with minimal disruptions.
• Client Services KPIs are clearly defined, tracked, and improving quarter over quarter.
• The services organization scales sustainably, without reliance on heroics.

Leadership and Mindset

• A systems thinker who enjoys building structures where it doesn’t yet exist.
• Comfortable holding leaders accountable while building trust and alignment.
• Energized by growth, ambiguity, and the challenge of scale.
• Strong executive presence with the ability to influence across functions.
• A value-driven leader who models ownership, transparency, and collaboration.

Qualifications

• Minimum of 10 years of experience leading client services, customer success, professional services, or similar teams.
• Minimum of 5 years managing Directors and/or large teams.
• Proven success scaling services in high-growth, enterprise SaaS or complex B2B environments.
• Experience partnering deeply with Product and Engineering teams.
• Experience supporting or scaling international customers and services operations is a strong plus.
• Healthcare or regulated industry experience is strongly preferred.

Real Chemistry is looking for an SVP, Brand Strategy to join our growing team!  

21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, and focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville or San Francisco—or remotely within the US, depending on team and business needs.

As the SVP, you will be a key leader responsible for shaping and executing our brand strategy to drive growth and enhance brand equity. You will work closely with executive leadership, cross functional teams, and external partners to develop and implement comprehensive brand strategies that align with our business objectives and resonate with our target audience.

What you’ll do: 

• Lead the development of brand positioning, messaging, and creative briefs that effectively communicate brand story
• Collaborate closely with cross-functional teams including Account Management, Creative, and Project Management teams to develop integrated omnichannel campaigns that deliver measurable results
• Stay abreast of industry trends, emerging technologies, and best practices in omnichannel marketing, and incorporate relevant insights into strategy development
• Develop and implementing comprehensive strategies that effectively reach target audiences, drive brand awareness, and ultimately, contribute to the success of our clients' campaigns
• Design and facilitate workshops. Lead Tactical and Brand planning.
• Conduct market research, consumer insights, and competitive analysis to identify trends, opportunities, and challenges in the marketplace
• Drive innovation in brand strategy and marketing approaches to stay ahead of industry trends and maintain a competitive edge
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of brand initiatives and campaigns, and use insights to inform future strategies
• Provide strategic guidance and mentorship to team members, fostering a culture of collaboration, creativity, and continuous learning

This position is a perfect fit for you if: 

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 
• You are highly organized self-starter, able to work independently and under tight deadlines. 

What you should have:  

• Bachelor’s degree in business administration, Marketing, or related field
• 10+ years of experience in Brand Strategy or related roles within an advertising agency, with a proven track record of developing and implementing successful brand strategies
• Strong leadership skills with the ability to inspire and motivate cross-functional teams
• Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
• Exceptional communication and presentation skills, with the ability to articulate complex ideas and strategies in a clear and compelling manner
• Demonstrated ability to thrive in a fast-paced, dynamic environment, managing multiple projects and priorities simultaneously

Pay Range: $240,000-$280,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Renewal Sales Specialist -EST

Location : Bangalore

Shift : 5:30PM to 2:30AM

Rubrik is looking for an experienced Renewal Specialist for US/AMER Region based out in our Bangalore office. As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions and is primarily responsible to ensure successful and on-time renewals.

To be successful in this role requires excellent communication, coordination with cross-functional teams such as, Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance and others. 

This is an ideal opportunity for someone who wants to be part of one the fastest-growing cloud data management and data security SaaS companies and have prior experience in Sales, Customer Success & Account/Channel Management.

What You’ll Do:

• Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan.
• Responsible for negotiation and driving incremental standard uplift on renewals. 
• Own, manage and review your current & upcoming renewal pipeline periodically in CRM. 
• Conduct product usage & account review  for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk. 
• Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date. 
• Proactively manage your individual forecast i.e for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM.
• Maintain healthy pipeline hygiene i.e for CQ +1 & monthly linearity.
• Work in close coordination with Account Executive on Upgrade+Renewal Opportunities.
• Consult with partners and customers to resolve any questions or challenges while leveraging the Account Manager and other internal teams as needed.
• Keep up with Phase - Product Training/Certifications & Company Updates
• Conduct Periodic Pipeline Review & Forecast meetings with Distributors & Partners.

Required Skills and Experience:

• 2+ years of  experience in Renewals/ Account Management/ Sales/ Customers Success in SaaS
• Have exposure & experience of working with Global Customers i.e US, EMEA & APAC
• Experience working in Cloud Data Management & Security
• Prior Experience working in Channel/ Partner Ecosystem will be an add on. 
• Excellent English communication skills (written and verbal)
• Bachelor's degree in any discipline
• Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements.
• Must be a self-starter with the ability to work independently or in a team environment. 

#LI-DR2

About Team & About Role

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

As an Enterprise Account Executive (PubSec), you will have ownership of all elements of bookings growth in new and existing accounts across west India. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.  

What You'll Do:

• Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities
• Develop and manage sales pipeline to move a large number of strategic transactions through the sales process
• Identify and close new opportunities for growth working with a mix of mid-enterprise accounts
• Present Rubrik, Inc. solutions within complex data center design environments
• Co-sell and strategize with partners, distributors, and VAR’s to enable rapid growth
• Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships

 
 Experience You’ll Need:

• 10+ years Tech sales experience (selling either IT Infrastructure or SaaS – ideally both)
• Consistent track record landing net "new logos"
• Strong track record of performance selling to End User Fortune 100
• Track record of net new business logos via self sourced pipeline generation activities
• Understands & has used MEDDPICC as a sales qualification tool
• Understanding and experience working with channel
• Highly driven, goal oriented "get it done" attitude
• Experience selling a complex solution

Above all, you will have the ability to operate in a fast-paced, changing environment, self-starter and operate in highly matrixed organization. Demonstrate Rubrik’s RIVET values and be a role model collaborating effectively and creating a positive environment.

#LI-SF1

GSI Services Program Manager

Location: Bangalore, India

Job summary

We are seeking a highly skilled and customer-focused Services Program Manager to develop a post-sales enablement and service-delivery quality framework for Rubrik’s Global System Integrator (GSI) partners.  Success in this role guarantees consistent and successful service delivery from Rubrik’s largest and most complex GSI partners to ensure customer success, satisfaction, and retention worldwide.   Pro-active and assertive development of the partner services relationships is a critical success factor for this role. It is both strategic and tactical and requires clear operational oversight, strong partner advocacy, and an ability to incent and reward top performance from Rubrik SMEs at all levels within the partners’ organizations.  The ideal candidate understands how to work effectively with the Partner’s organization in collaboration with Rubrik’s Sales and Service Delivery teams to make Rubrik the preferred vendor for easy enablement and adoption of Rubrik best practices to deliver high value and margin-rich services to their largest and most complex customers.

The GSI Services Program Manager is a critical contributor in the Partner Services Operations team within Rubrik’s Global Customer Success organization.  Partner Services Operations enables partners to deliver post-sales support and services to their customers using reliable and innovative systems, processes and programs that ensure a high level of Customer Satisfaction with minimal dependence on Rubrik.  The ideal candidate will have strong technical acumen, excellent analytical and problem-solving skills, and a passion for collaborating with and advocating for partners for the benefit of our mutual customers.

Key Responsibilities

• Training & Enablement: Facilitate and track role-based training and certification to GSIs that ensures they are well-equipped to deliver services aligned with Rubrik’s company standards, in partnership with Rubrik University, Rubrik Sales, and Global Customer Success.
• Program Leadership & Management: Lead and coordinate a scalable high-growth engine of post-sales support and professional services GSI engineers.  Motivate this strategic workforce to achieve high Rubrik standards in product knowledge and service quality.
• Partner Collaboration: Build and maintain strong relationships with GSI partners and their Rubrik account teams, acting as the primary point of contact for post-sales service issues, escalations, and proactive management of a seamless hand-off from sales to services.  Must be able to navigate and present to all management levels within the partner and Rubrik organization.
• Customer Satisfaction: Maintain strong customer focus to ensure all managed partners are delivering world-class customer services, in collaboration with Rubrik, by measuring and monitoring customer satisfaction.
• Process & Quality Improvement: Implement and refine processes for support and professional services delivery, promoting best practices, scalability, and eliminating friction and inefficiencies. 
• Metrics & Reporting: Develop and maintain program KPIs, track performance metrics, and prepare regular reports for executive leadership and stakeholders. Facilitate Services QBRs to ensure continuous improvement on both sides of the partnership.  Analyze program quality metrics to correctly assess and incent high partner performance, while requiring non-performers to improve or exit the program.
• Partner Advocacy: Comprehensively understand the partners’ go-to-market strategy, global support structure, and service delivery plan; document and present partner’s approach to internal key stakeholders as an advocate for what the partners need from Rubrik to be successful.
• Support Oversight: Provide oversight on partner’s open support cases and product gaps, to ensure timely resolution and appropriate resourcing and visibility within Rubrik.  Facilitate resolution for any customer complaints regarding partner-delivered services. 

ABOUT YOU

• Bachelor’s degree in Computer Science or related technical field; advanced degree preferred.
• 10+ years of experience in program management, operations, technical support, or professional services, in a customer-facing role at an enterprise technology solution provider.
• Strong technical background and aptitude in Networking, Storage, Backup and Recovery, Cloud solutions (AWS, Azure, GCP etc.), and Hypervisors (VMware, Hyper-V, etc.). Cyber Security experience is desired. 
• Demonstrated experience working with GSIs or large multi-regional channel partners. Quickly understands the business issues, data challenges, and both the commercial and services aspects of strategic partnerships within global service delivery teams.
• Strong leadership and stakeholder management skills with excellent communication and presentation ability, specifically to summarize complex product issues into clear executive summaries.
• Strong project management background, with demonstrated success coordinating multiple programs, workstreams, and people toward common, measurable objectives.
• Highly detail-oriented with strong analytical skills, including hands-on experience analyzing customer data to facilitate data-driven decisions and to develop executive presentations. Experience with Salesforce, Atlassian, and Tableau reporting and data preferred.
• Motivated, proactive self-starter with a customer-centric mindset, focused on delivering measurable outcomes from cross-functional teams, including those outside direct influence.
• Able to work independently in a fast-paced growth environment.
• Able to travel to other locations and customer sites on occasion as required.
• Able to adjust work hours to overlap with USA and EMEA business hours as required.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people. We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

What you’ll do

Responsibilities

• Research and create outreach materials for high value prospects, in partnership with SDRs and AEs.
• Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
• Execute outbound sales plays created by marketing Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing.
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• A track record of top performance or prior success.
• Superior verbal and written communication skills.
• Self starter who is able to operate in a hyper growth environment.
• This role requires in-office participation three (3) days per week in Stripe office.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

The Challenge 

We are looking for a Senior Product Manager to join our dynamic and collaborative Product Organization. Senior Product Managers will organize, define, prioritize and lead the execution of a complex product roadmap, usually responsible for more than one product in the product line. Senior Product Managers lead product teams and coach/mentor Product Owners and Product Managers. Senior Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth.  

Your Mission 

• Successful delivery of multiple products within product line
• Act as SME for product while growing knowledge of adjacent products
• Outline product strategy (customer value, competitive position, business value)
• Define product goals and themes (OKRs)
• Drive product initiatives and lead geographically distributed cross‑functional teams
• Drive alignment across product teams and GTM teams, contributing to GTM plan with Product Marketing, Sales, and Partner teams
• Set and clearly communicate development objectives, needs, and status of projects to internal stakeholders and customers
• Act as primary escalation point for product line, de‑escalating and communicating

You Are

A subject matter expert in your product line, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.    

Your Experience Includes: 

• Bachelor’s degree in Computer Science, Engineering or related technical or business field
• 8 – 12 years of relevant experience in an enterprise software development environment
• 4+ years of experience as a Product Manager
• Experience managing product roadmaps and document goals and themes, for more than one product in a product pipeline
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Experience planning for “end of life” in product and leading EOL processes across stakeholders
• Experience contributing to technical debt planning and automation backlog
• Recent experience using an Agile/Scrum methodology to build world class software
• Strong problem‑solving skills and the ability to know when it’s necessary to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross functional teams, and influencing conversations to drive positive outcomes for the product and the business
• Excellent written and verbal communication skills

The Challenge 

We are looking for a Principal Product Manager to join our dynamic and collaborative Product Organization. Principal Product Managers will organize, define, prioritize and lead the execution of a complex product roadmaps, usually responsible for more than one product in the product line. Principal Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth  

Your Mission 

• Drive solution design for more complex products and product challenges
• Outline product strategy (customer value, competitive position, business value) while understanding platform and integration strategy
• Define product goals and themes (OKRs)
• Drive product initiatives and lead geographically distributed cross‑functional teams
• Drive alignment across product teams and GTM teams, contributing to GTM plans with Product Marketing, Sales, and Partner teams
• Advocate for the value of tech debt and infrastructure work
• Set and clearly communicate development objectives, needs, and project status to internal stakeholders and customers
• Monitor patents and ensure intellectual property is protected across teams

You Are

A subject matter expert in your product line, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.    

Your Experience Includes: 

• Bachelor’s degree in Computer Science, Engineering, or a related technical or business field
• 12–16 years of relevant experience in an enterprise software development environment
• 6+ years of experience as a Product Manager
• Experience managing product roadmaps and documenting goals and themes for multiple products in a product pipeline
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Experience planning for end‑of‑life (EOL) of products and leading EOL processes across stakeholders
• Experience contributing to technical debt planning and automation backlogs
• Strong knowledge of platforms and integrations
• Strong problem‑solving skills, with the ability to know when to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross‑functional teams and influencing conversations to drive positive outcomes for the product and the business
• Excellent written and verbal communication skills

Extra Awesome 

Previous experience in a B2B environment with multiple parties involved and/or impacted by potential changes to the product    Strong knowledge or experience in similar field, including privacy, vendor management, publisher/AdTech, MarTech, sustainability, or compliance. 
CIPP/E or CIPM certified

The Position

The Regional Sales Manager will own and drive the business in North & East Enterprise accounts with full accountability for revenue growth, strategic expansion, and ecosystem development.

The position reports to the Sales Leader for India and requires close collaboration with Channel, SDR, and Marketing teams to drive aligned go-to-market execution, build pipeline, and accelerate revenue growth across the region.

This role goes beyond individual contribution—you will act as a regional business leader, responsible for defining and executing a go-to-market strategy aligned with OPSWAT’s global vision around critical infrastructure protection, zero trust, and file-based threat prevention.

Responsibilities include learning OPSWAT technologies, developing and executing strategic account and territory plans, building executive relationships, scaling partner-led growth, and orchestrating complex enterprise deals.

What You Will Be Doing

Revenue Ownership & Business Leadership

• Own and deliver regional revenue targets with strong forecasting discipline and quarterly accountability
• Build and maintain a predictable pipeline (3–5x coverage) across enterprise and government sectors
• Lead large, complex deal cycles, especially in industries (Private BFSI, Energy, Manufacturing, Pharma, Technology)

Strategic GTM & Market Expansion

• Define and execute a North & East India GTM strategy aligned to OPSWAT’s focus on critical infrastructure and compliance-driven security
• Identify and drive high-value use cases such as secure file transfer, data sanitization (CDR), vulnerability detection, and OT security
• Expand footprint within key accounts through cross-sell and platform adoption

Customer & Executive Engagement

• Build trusted advisor relationships with CIOs, CISOs, and CXOs
• Communicate differentiated value propositions aligned to risk reduction, compliance, and operational resilience
• Articulate ROI/TCO and business outcomes throughout the sales lifecycle

Channel & Ecosystem Development

• Develop and scale a high-performing partner ecosystem (VARs, SIs, Distributors)
• Drive partner enablement, joint account planning, and co-selling motions
• Strengthen alliances to penetrate government and large enterprise segments

Execution Excellence

• Apply solution-oriented, consultative selling with a strong hunter mindset
• Maintain accurate pipeline, account plans, and opportunity tracking in Salesforce
• Forecast revenue with high accuracy and provide visibility to leadership
• Leverage internal resources (Presales, Marketing, Product) effectively to win deals

Cross-Functional Leadership

• Act as the regional leader for OPSWAT, collaborating across presales, marketing, and channel teams
• Provide market intelligence and customer feedback to influence product and GTM strategy
• Mentor and guide extended team members to build a high-performance culture

What We Need From You

• 12+ years of experience in enterprise technology sales, with consistent quota overachievement
• Strong track record selling cybersecurity solutions, ideally in critical infrastructure, compliance, or network/file security domains
• Proven success in driving regional business ownership, not just individual deals
• Experience working with and scaling Channel/SI ecosystems
• Ability to engage and influence C-level executives, articulating both technical and business value
• Demonstrated expertise in complex deal orchestration and multi-stakeholder selling
• Strong understanding of security threats, zero trust principles, and enterprise security architectures
• Highly disciplined in pipeline management and forecasting accuracy
• Self-driven, strategic, and comfortable operating in a fast-paced, evolving environment
• Excellent communication, negotiation, and presentation skills
• Willingness to travel across the region as required
• High integrity and professional conduct.
• Job placement is based in New Delhi.

The Position

The Regional Sales Manager will own and drive the South India business, with full accountability for revenue growth, strategic expansion, and ecosystem development.

The position reports to the Sales Leader for India and requires close collaboration with Channel, SDR, and Marketing teams to drive aligned go-to-market execution, build pipeline, and accelerate revenue growth across the region.

This role goes beyond individual contribution—you will act as a regional business leader, responsible for defining and executing a go-to-market strategy aligned with OPSWAT’s global vision around critical infrastructure protection, zero trust, and file-based threat prevention.

Responsibilities include learning OPSWAT technologies, developing and executing strategic account and territory plans, building executive relationships, scaling partner-led growth, and orchestrating complex enterprise deals.

What You Will Be Doing

Revenue Ownership & Business Leadership

• Own and deliver regional revenue targets with strong forecasting discipline and quarterly accountability
• Build and maintain a predictable pipeline (3–5x coverage) across enterprise and government sectors
• Lead large, complex deal cycles, especially in industries (BFSI, Energy, Government, Manufacturing, Pharma, Technology)

Strategic GTM & Market Expansion

• Define and execute a South India GTM strategy aligned to OPSWAT’s focus on critical infrastructure and compliance-driven security
• Identify and drive high-value use cases such as secure file transfer, data sanitization (CDR), vulnerability detection, and OT security
• Expand footprint within key accounts through cross-sell and platform adoption

Customer & Executive Engagement

• Build trusted advisor relationships with CIOs, CISOs, and CXOs
• Communicate differentiated value propositions aligned to risk reduction, compliance, and operational resilience
• Articulate ROI/TCO and business outcomes throughout the sales lifecycle

Channel & Ecosystem Development

• Develop and scale a high-performing partner ecosystem (VARs, SIs, Distributors)
• Drive partner enablement, joint account planning, and co-selling motions
• Strengthen alliances to penetrate government and large enterprise segments

Execution Excellence

• Apply solution-oriented, consultative selling with a strong hunter mindset
• Maintain accurate pipeline, account plans, and opportunity tracking in Salesforce
• Forecast revenue with high accuracy and provide visibility to leadership
• Leverage internal resources (Presales, Marketing, Product) effectively to win deals

Cross-Functional Leadership

• Act as the regional leader for OPSWAT, collaborating across presales, marketing, and channel teams
• Provide market intelligence and customer feedback to influence product and GTM strategy
• Mentor and guide extended team members to build a high-performance culture

What We Need From You

• 15+ years of experience in enterprise technology sales, with consistent quota overachievement
• Strong track record selling cybersecurity solutions, ideally in critical infrastructure, compliance, or network/file security domains
• Proven success in driving regional business ownership, not just individual deals
• Experience working with and scaling Channel/SI ecosystems
• Ability to engage and influence C-level executives, articulating both technical and business value
• Demonstrated expertise in complex deal orchestration and multi-stakeholder selling
• Strong understanding of security threats, zero trust principles, and enterprise security architectures
• Highly disciplined in pipeline management and forecasting accuracy
• Self-driven, strategic, and comfortable operating in a fast-paced, evolving environment
• Excellent communication, negotiation, and presentation skills
• Willingness to travel across the region as required
• High integrity and professional conduct.
• Job placement is open for Bangalore or Chennai region.

The Position

The Regional Sales Manager will own and drive the West India business, with full accountability for revenue growth, strategic expansion, and ecosystem development.

The position reports to the Sales Leader for India and requires close collaboration with Channel, SDR, and Marketing teams to drive aligned go-to-market execution, build pipeline, and accelerate revenue growth across the region.

This role goes beyond individual contribution—you will act as a regional business leader, responsible for defining and executing a go-to-market strategy aligned with OPSWAT’s global vision around critical infrastructure protection, zero trust, and file-based threat prevention.

Responsibilities include learning OPSWAT technologies, developing and executing strategic account and territory plans, building executive relationships, scaling partner-led growth, and orchestrating complex enterprise deals.

What You Will Be Doing

Revenue Ownership & Business Leadership

• Own and deliver regional revenue targets with strong forecasting discipline and quarterly accountability
• Build and maintain a predictable pipeline (3–5x coverage) across enterprise and government sectors
• Manager a set of accounts in Financial services and Enterprise segment.

Strategic GTM & Market Expansion

• Define and execute a South India GTM strategy aligned to OPSWAT’s focus on critical infrastructure and compliance-driven security
• Identify and drive high-value use cases such as secure file transfer, data sanitization (CDR), vulnerability detection, and OT security
• Expand footprint within key accounts through cross-sell and platform adoption

Customer & Executive Engagement

• Build trusted advisor relationships with CIOs, CISOs, and CXOs
• Communicate differentiated value propositions aligned to risk reduction, compliance, and operational resilience
• Articulate ROI/TCO and business outcomes throughout the sales lifecycle

Channel & Ecosystem Development

• Develop and scale a high-performing partner ecosystem (VARs, SIs, Distributors)
• Drive partner enablement, joint account planning, and co-selling motions
• Strengthen alliances to penetrate government and large enterprise segments

Execution Excellence

• Apply solution-oriented, consultative selling with a strong hunter mindset
• Maintain accurate pipeline, account plans, and opportunity tracking in Salesforce
• Forecast revenue with high accuracy and provide visibility to leadership
• Leverage internal resources (Presales, Marketing, Product) effectively to win deals

Cross-Functional Leadership

• Act as the regional leader for OPSWAT, collaborating across presales, marketing, and channel teams
• Provide market intelligence and customer feedback to influence product and GTM strategy
• Mentor and guide extended team members to build a high-performance culture

What We Need From You

• 10+ years of experience in enterprise technology sales, with consistent quota overachievement
• Strong track record selling cybersecurity solutions, ideally in critical infrastructure, compliance, or network/file security domains
• Proven success in driving regional business ownership, not just individual deals
• Experience working with and scaling Channel/SI ecosystems
• Ability to engage and influence C-level executives, articulating both technical and business value
• Demonstrated expertise in complex deal orchestration and multi-stakeholder selling
• Strong understanding of security threats, zero trust principles, and enterprise security architectures
• Highly disciplined in pipeline management and forecasting accuracy
• Self-driven, strategic, and comfortable operating in a fast-paced, evolving environment
• Excellent communication, negotiation, and presentation skills
• Willingness to travel across the region as required
• High integrity and professional conduct.
• Job placement is for Mumbai region only.

What's the Role All About? 

 The Manager, Business Consulting (AI Adoption ), is a pivotal leadership role within our Customer Services Automation AI Center of Excellence. This position will lead a team responsible for driving measurable adoption, consumption, and business value across our AI customer base.

This is a people leadership role focused on ensuring customers achieve sustained usage and operational impact from AI solutions such as Copilot, AutoSummary, Autopilot, and Conversational AI. You will lead a team of consultants, partner cross-functionally across Customer Success, Product, Delivery, Sales, and Engineering, and help build the repeatable motions required to scale AI adoption globally.

This role is not focused on feature enablement alone. It is focused on business outcomes, workflow integration, value realization, and adoption at scale.

How Will You Make an Impact? 

As the Manager,Business Consultant, you will

• Lead and develop a team of AI Adoption Consultants
• Drive adoption and consumption outcomes across a portfolio of enterprise AI customers
• Build and improve repeatable adoption playbooks, scorecards, and operating rhythms
• Partner with internal teams to remove blockers and accelerate customer time-to-value
• Translate AI usage into business value, operational KPI improvement, and executive-ready narratives

Team Leadership

• Manage, coach, and develop a team of AI Adoption Consultants
• Set clear expectations, inspect quality of work, and drive a high-performance culture
• Support hiring, onboarding, capability building, and talent development
• Ensure team execution is aligned to customer outcomes and business priorities

AI Adoption & Value Realization

• Lead adoption strategy across a portfolio of enterprise AI customers
• Ensure customers achieve sustained usage targets and measurable business impact
• Identify adoption gaps, usage risks, and underconsumption patterns, and drive recovery plans
• Oversee adoption scorecards, account reviews, and executive-ready action plans
• Reduce time-to-value and improve adoption consistency across the portfolio

Workflow & Operational Transformation

• Guide teams in embedding AI into contact center workflows, agent routines, and customer journeys
• Help customers redesign processes to improve containment, reduce manual effort, and increase productivity
• Ensure AI solutions are operationalized, not just deployed

Cross-Functional Leadership

• Partner with Customer Success, Product, Engineering, Delivery, Sales, Education, and Support teams to accelerate adoption outcomes
• Escalate systemic blockers and influence action across internal stakeholders
• Bring customer insights and Day 2+ feedback into product and process improvement discussions

Business Value Storytelling

• Connect AI adoption to contact center KPIs and business outcomes
• Help customers and internal stakeholders understand the operational and financial impact of AI
• Support executive business reviews with clear, data-driven insights and recommendations.

Success Measures

Success in this role will be measured by:

• Sustained AI usage growth across assigned customer portfolio
• Achievement of adoption targets within six months of go-live
• Reduction in time-to-value
• Improvement in operational KPIs such as AHT, ACW, containment, CSAT, and agent productivity
• Quality and consistency of team execution
• Customer satisfaction, executive confidence, and referenceability

Have You Got What It Takes? 

• 18+ years of experience in contact center, CCaaS, customer success, professional services, digital transformation, AI adoption, or value realization
• 4+ years of experience leading direct reports in a customer-facing or consulting environment
• Strong experience working with enterprise customers in complex, matrixed environments
• Proven success driving measurable business outcomes and KPI improvement
• Strong understanding of contact center operations and key service metrics, including: AHT, ACW, FCR, Containment, Service Level, Occupancy, Agent Productivity
• Experience leading cross-functional initiatives involving AI, automation, workflow redesign, or conversational AI
• Strong executive communication, coaching, and stakeholder management skills
• Strong analytical and problem-solving ability with a bias for action

You Will Have an Advantage If You Also Have: 

• Experience with NICE, Genesys, Five9, or other CCaaS platforms
• Experience with conversational AI or automation platforms such as Cognigy, Amelia, or Omilia
• Experience in SaaS, CCaaS, or large-scale service operations
• Change management training or certification
• Familiarity with generative AI and enterprise AI use cases

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID -  10422

Reporting Into: Director , Professional Services

Role Type: People Management 

About the Role

As a member of the Founder's Office, you will be the bridge between high-level vision and operational excellence. The moment our B2B Growth team secures a partnership, you take the baton - becoming the Single Point of Contact (SPOC) and ultimate owner of the partner's success. Every commitment made on paper, you turn into a seamless, high-impact reality.

This role is far more than managing a checklist. You will navigate internal Business Units (BUs), align complex Standard Operating Procedures, and ensure our partners view us as an indispensable extension of their own team. If you thrive in ambiguity, lead through influence, and get satisfaction from making big things actually work - this is your seat.

Key Responsibilities

• End-to-End Partnership Management. Take full ownership of the partner lifecycle post-onboarding - driving partner experience, retention, and the overall success of every collaboration.
• Cross-Functional Orchestration. Act as the connective tissue between the partner and internal teams. Work closely with BU Heads across Care, Product, and Operations to align workflows with the SLAs and health outcomes promised to the partner.
• Operational Excellence (SOPs & SLAs). Define, implement, and continuously monitor the Standard Operating Procedures required to deliver on partnership goals. Ensure internal delivery consistently meets the Service Level Agreements committed during the sales process.
• Communication & Reporting. Lead all partner communications. Build and share comprehensive scoreboards and performance dashboards that provide transparency on business metrics, health outcomes, and project milestones.
• Revenue & Commitment Delivery. Ensure all contractual obligations are met to trigger timely payments. Proactively identify and unblock hurdles that prevent us from delivering on our value proposition.
• Founder's Liaison. Provide regular strategic updates to the Founder on partnership health - surfacing risks early and proposing solutions to scale the B2B ecosystem.

What We're Looking For

• The “Owner” Mentality. You don't wait for instructions. You see a gap in the process and you bridge it. You feel personally responsible for the partner's ROI.
• Stakeholder Management. You can navigate a room full of BU Heads, influence without direct authority, and align everyone toward a common business metric.
• Data-Driven Rigor. You are comfortable living inside scoreboards. You translate raw data into a narrative that proves value to a partner.
• Precision Communication. Whether it's a high-stakes email to a partner CEO or an internal Slack note to a care lead, your communication is clear, professional, and results-oriented.
• Project Management Expertise. A proven track record of managing complex, multi-layered projects where missing a deadline isn't an option.

Education, Experience & Technical Skills

Education

• Bachelor's degree required in Engineering, Business, Economics, or a related discipline from a reputed institution.
• MBA strongly preferred from a Tier-1 B-school (IIM, ISB, XLRI, FMS, or equivalent).

Experience

• 5–8 years of total experience, with at least 3 years in partnership management, key account management, customer success, strategy & operations, or top-tier management consulting.
• Demonstrated ownership of high-value B2B relationships where you were directly accountable for retention, renewals, or revenue delivery.
• Healthcare, digital health, or B2B SaaS exposure preferred. Comfort with clinical or care-delivery stakeholders is a strong plus.
• Founder's Office, Chief of Staff, or Program Management experience in a high-growth startup environment is highly desirable.
• Proven track record of leading cross-functional initiatives across Product, Operations, and customer-facing teams.

Technical Skill Set

• Project Management Tooling. Hands-on with Asana, Jira, ClickUp, or Monday - comfortable owning Gantt charts, sprint plans, and milestone trackers.
• Data & Analytics. Advanced Excel / Google Sheets (pivot tables, lookups, modeling). Working knowledge of SQL and a BI tool such as Looker, Tableau, Power BI, or Metabase.
• Dashboarding & Reporting. Experience designing partner-facing scoreboards and operational dashboards that translate metrics into clear narratives.
• Communication & Presentation. Strong PowerPoint / Google Slides craft for executive-grade decks, and crisp written communication for partner-facing emails and internal briefs.
• CRM & Workflow Systems. Familiarity with Salesforce, HubSpot, or equivalent CRM, plus collaboration tools like Slack, Notion, and Confluence.
• Process Documentation. Comfort authoring SOPs, RACI matrices, runbooks, and SLA frameworks from scratch.

What Success Looks Like

In your first 6 to 12 months, you will have established yourself as the trusted owner of our most strategic partnerships - with documented SOPs in place, partner scoreboards live and reviewed cadenced with the Founder, all SLAs consistently met, and partners actively expanding their commitments because of the experience you have engineered.

If you are excited by the idea of operating at the intersection of strategy and execution - and being directly accountable to the Founder for outcomes that shape our B2B future - we'd love to meet you.

Position Summary

We are hiring a Senior Business Development Manager — Cybersecurity for Gruve’s AI Security practice. This is a pure hunter role focused on net new logo acquisition across India’s enterprise and GCC ecosystem, driving outbound pipeline, engaging C-suite stakeholders, and closing complex deals.

You will sell Gruve’s end-to-end AI Cybersecurity services. The role requires a self-driven individual with strong executive access and enterprise cybersecurity sales experience.

Key Responsibilities

Pipeline & Prospecting

• Build and own pipeline entirely through outbound channels (cold outreach, networking, events, referrals, partner ecosystem)
• Identify and prioritise target accounts across India enterprise and GCCs (BFSI, tech, pharma, manufacturing)
• Map buying committees and engage key stakeholders such as CISOs, CTOs, and VP Security

Sales Execution

• Own full sales cycle from first contact to deal closure independently
• Lead discovery, solutioning, proposal development, negotiation, and executive alignment
• Sell AI security services and business outcomes (not products)
• Position Gruve’s integrated AI Security portfolio as a strategic advantage
• Respond to RFPs and build customized, value-driven proposals

Market & Account Intelligence

• Develop strong understanding of India enterprise & GCC cybersecurity landscape
• Track regulatory frameworks (DPDP, RBI, SEBI, CERT-In) and leverage insights in sales conversations
• Feed market insights to internal teams for solution and positioning improvement

CRM & Forecasting

• Maintain accurate pipeline tracking and hygiene in Salesforce
• Provide weekly forecasts and detailed deal updates to leadership

Collaboration

• Work closely with pre-sales and delivery teams for solution scoping
• Collaborate selectively with marketing on campaigns, events, and thought leadership (without dependency for leads)

Basic Qualifications

• 9–12 years of B2B sales experience
• Minimum 5 years selling cybersecurity or technology services (not products)
• Proven track record of net new logo acquisition at enterprise scale
• Strong relationships or proven ability to engage CISOs, CTOs, or VP Security
• Experience managing complex, multi-stakeholder sales cycles (6+ months)
• Ability to sell services and business outcomes vs features/licenses
• Expertise in enterprise sales methodologies (MEDDIC, Challenger, etc.)
• Hands-on experience with Salesforce and outbound prospecting tools (LinkedIn Sales Navigator, ZoomInfo, etc.)

Preferred Qualifications

• Experience selling into GCCs with understanding of procurement and governance models
• Familiarity with Indian cybersecurity regulations (DPDP, RBI, SEBI, CERT-In)
• Working knowledge of AI security concepts (AI SOC, agentic AI risk, MCP security, AI-driven threat detection)
• Experience selling managed security services (MSSP, SOC-as-a-service, BOT models)
• MBA or master’s degree in business, Technology, or related field

Position Summary

We are hiring a Senior Business Development Manager — Cybersecurity for Gruve’s AI Security practice. This is a pure hunter role focused on net new logo acquisition across India’s enterprise and GCC ecosystem, driving outbound pipeline, engaging C-suite stakeholders, and closing complex deals.

You will sell Gruve’s end-to-end AI Cybersecurity services. The role requires a self-driven individual with strong executive access and enterprise cybersecurity sales experience.

Key Responsibilities

Pipeline & Prospecting

• Build and own pipeline entirely through outbound channels (cold outreach, networking, events, referrals, partner ecosystem)
• Identify and prioritise target accounts across India enterprise and GCCs (BFSI, tech, pharma, manufacturing)
• Map buying committees and engage key stakeholders such as CISOs, CTOs, and VP Security

Sales Execution

• Own full sales cycle from first contact to deal closure independently
• Lead discovery, solutioning, proposal development, negotiation, and executive alignment
• Sell AI security services and business outcomes (not products)
• Position Gruve’s integrated AI Security portfolio as a strategic advantage
• Respond to RFPs and build customized, value-driven proposals

Market & Account Intelligence

• Develop strong understanding of India enterprise & GCC cybersecurity landscape
• Track regulatory frameworks (DPDP, RBI, SEBI, CERT-In) and leverage insights in sales conversations
• Feed market insights to internal teams for solution and positioning improvement

CRM & Forecasting

• Maintain accurate pipeline tracking and hygiene in Salesforce
• Provide weekly forecasts and detailed deal updates to leadership

Collaboration

• Work closely with pre-sales and delivery teams for solution scoping
• Collaborate selectively with marketing on campaigns, events, and thought leadership (without dependency for leads)

Basic Qualifications

• 9–12 years of B2B sales experience
• Minimum 5 years selling cybersecurity or technology services (not products)
• Proven track record of net new logo acquisition at enterprise scale
• Strong relationships or proven ability to engage CISOs, CTOs, or VP Security
• Experience managing complex, multi-stakeholder sales cycles (6+ months)
• Ability to sell services and business outcomes vs features/licenses
• Expertise in enterprise sales methodologies (MEDDIC, Challenger, etc.)
• Hands-on experience with Salesforce and outbound prospecting tools (LinkedIn Sales Navigator, ZoomInfo, etc.)

Preferred Qualifications

• Experience selling into GCCs with understanding of procurement and governance models
• Familiarity with Indian cybersecurity regulations (DPDP, RBI, SEBI, CERT-In)
• Working knowledge of AI security concepts (AI SOC, agentic AI risk, MCP security, AI-driven threat detection)
• Experience selling managed security services (MSSP, SOC-as-a-service, BOT models)
• MBA or master’s degree in business, Technology, or related field

As a Strategic Account Executive, the primary responsibility is to target and close enterprise strategic new logos across India. In this role you’ll be focused on uncovering the pain points organisations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune India 500 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favourable pricing and business terms with large commercial enterprises by selling value and ROI
• Manage both customer & prospect expectations while expanding & hunting reach and depth into assigned territory, respectively
• Demonstrate resourcefulness when faced with challenges that defy easy solutions
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy (minimum 90%) and consistency

Who You Are: 

• Someone with 5+ years closing experience; mix of field selling within enterprise (as defined by Datadog, which is companies with more than 5000 employees)
• Driven and must have exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and self-generate pipeline
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune India 500 companies with proven ability to win new logos
• Comfortable and confident and working with cross functional, overseas teams
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise), preferably with experience selling into large BFSIs
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

As an Account Executive on our Mid-Market Sales team (targeting customers 1,000 to 5,000 employees in size), you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders & partner ecosystem, identify the customer's unique needs, and clearly convey the value of the Datadog solution. Mid-Market AE’s have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Focus entirely on net-new logo acquisition
• Manage the full sales cycle, including negotiations and on-site technical demonstrations
• Identify robust set of business drivers behind all opportunities
• Develop a deep comprehension of customer's business
• Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps)
• Multi-thread into different departments of a complex organization
• Collaborate with Sales Development Representatives, Partners, & Marketing to drive top of funnel activity
• Apply modern sales strategy with real time signals and research using tools Sales Navigator & Demandbase

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Who You Are:

• Curious and motivated to understand emerging technologies and how they intersect with core business drivers.
• Experienced in hunting, strategically mapping and breaking into net new logos
• Strong Pipeline Generation skills, bold in front of customers and creative in your pursuits 
• Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time
• Based in Bangalore and willing to travel within India for client site meetings and the wider APJ region from time to time.

 Benefits and Growth:

• High income earning opportunities based on self performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Both Technical and Sales Methodology enablement
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid