Programmatic Associate
Position Scope:
Zeta Global is at the forefront of data-driven programmatic campaign management across all digital channels.
The Programmatic Associate must have a proven track record of success in all aspects of programmatic campaign 
management, including trafficking, optimization, and campaign reporting. As a valued member of the division, you 
will have a tremendous amount of responsibility and support to help you exceed campaign performance targets. The 
ideal candidate will have a thorough understanding of programmatic display and video campaign management. 
Candidates with similar marketing experience.
Responsibilities:
• Manage large cross-channel media budgets across display channels and aim to maximize ROI on 
performance-oriented campaigns.
• Work closely with US account management teams to ensure accuracy in set up, strategy and execution for 
new launches.
• Ensure that end-to-end display campaigns are run effectively, including tagging, trafficking, and 
optimization.
• Work with the account management team to deliver reporting and campaign updates as needed.
• Must be willing to work during US Eastern Standard Time hours.
Requirements:
• 2+ years of experience managing performance campaigns on display inventory
• Zeta DSP training will be provided, but experience with DSPs is a plus (DV360/AppNexus)
• Demonstrated track record of effectively optimizing CPM inventory to reach CPA/CTR goals
• Deep knowledge of the programmatic ecosystem
• Demonstrated analytical ability
• Fluent English 

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

The Associate Service Delivery Manager (ASDM) delivers an end-to-end customer experience across both NOC and Helpdesk, combining service governance, relationship management, and proactive success planning to drive outcomes, reliability, and long-term partnership growth.

You serve as the primary operational contact for service health, escalations, adoption, retention, and customer success outcomes.

KEY RESPONSIBILITIES

1. Customer Success & Relationship Management

Own customer satisfaction, retention, and value realization.
Lead Monthly/Quarterly service reviews with MSP owners/CIOs and decision-makers.
Drive proactive communication, sentiment tracking, and expectation alignment.
Identify upsell/cross-sell opportunities with the Account Manager.
Own churn prevention and risk management; maintain RAG account health.

2. Unified Service Delivery Ownership (NOC + Helpdesk)

Own end-to-end delivery across Helpdesk and NOC, from request/alert through resolution and post-incident follow-up.
Maintain ticket/incident lifecycle health: response times, communication quality, escalation accuracy, and resolution effectiveness.
Ensure performance to SLAs/SLOs and key KPIs (e.g., FCR, TTR, SLA adherence) across both service lines.
Govern monitoring and operations (alert triage, patching, backup, AV/AM) and ensure Helpdesk queue hygiene and productivity.
Track trends via unified dashboards (ticket flow, incidents, alert volumes, patch/backup health); validate tooling/RMM performance and surface systemic risks.
Partner with Helpdesk leadership and NOC engineering on RCA, critical-incident communications, corrective actions, and continuous improvement.

3. Unified Operational Governance

Run unified operating cadences across Helpdesk + NOC.
Own escalation governance: tracking, RCA follow-through, and customer communications.
Maintain CRM/SFDC data accuracy and integrity.
Ensure compliance with contractual SLAs/SLOs and KPIs.
Lead cross-functional escalations with Engineering, Deployment, AM, Billing, Sales, and Support.

4. Onboarding & Adoption

Own onboarding for new unified (NOC + Helpdesk) customers.
Ensure a smooth handoff from Sales to Delivery.
Validate prerequisites (RMM access, credentials, documentation, and KB alignment).
Enable customers on how to engage Helpdesk/NOC effectively (channels, expectations, escalation paths).
Track onboarding milestones, adoption, and outcomes.

5. Reporting & Analytics

Deliver monthly performance reporting across both service lines.
Summarize service quality, incident trends, compliance, RCA themes, and usage analytics.
Present KPI dashboards and prioritized improvement opportunities.
Partner with data/BI resources to improve operational insights.

REQUIRED SKILLS & EXPERIENCE

Technical Skills

Monitoring/RMM: Datto RMM, VSA, VSA X
Ticketing/PSA: Autotask, Salesforce, PSAs
Working knowledge of patching, backup, AV/AM, servers/workstations, and networking
Incident lifecycle and major-incident management fundamentals
Basic OS/network/endpoint troubleshooting
Excel and Power BI reporting

Customer Success Skills

Executive stakeholder management (Owner/C-level)
Renewal and retention ownership
Clear executive communication
Data-driven storytelling
Contract and value alignment

Professional Skills

Analytical, structured problem-solving
Excellent written and verbal communication
High accountability and ownership
Manage multiple customers in parallel
Cross-functional collaboration

Experience

0–5 years in service delivery, customer success, or managed services
Hands-on exposure to both Helpdesk and NOC workflows
MSP/IT services background preferred
Experience managing high-value accounts

SUCCESS METRICS

Renewals/retention
Compliance KPIs and SLA/SLO adherence
CSAT/NPS targets
Kaseya production adoption opportunities
Service-review cadence compliance

Job summary: 

• We are looking for a talented Enterprise Account Executive / Business Development Manager to join our fast-growing Brandwatch Sales organisation. You will be responsible for driving new enterprise revenue in India with a strong focus on Trajaan, while also growing strategic accounts across the broader Brandwatch portfolio.
• This is a hybrid AE/AM role suited to a highly commercial, enterprise seller who can both self-generate pipeline and expand existing customer relationships. The ideal candidate will have a strong track record in enterprise SaaS sales with a skill-set including, but not limited to, prospecting, pipeline generation, complex deal management, executive stakeholder engagement, renewal negotiation, upselling and especially cross-selling. A key part of this role will be leading with Trajaan as a strategic growth priority, while identifying opportunities to expand into other Brandwatch solutions where relevant.
• You will drive growth by engaging some of India’s largest organisations, challenging the way customers think about search intelligence, consumer intelligence and digital strategy, and positioning how Trajaan and Brandwatch can support those evolving priorities. You would be a great fit if you are comfortable building from the ground up, owning the full commercial cycle, and balancing a hunter mindset with strong account growth instincts.

What you will do:

• Drive new enterprise business growth in India, with a primary focus on Trajaan and a secondary focus on the wider Brandwatch portfolio;
• Build and manage a robust pipeline through proactive outbound prospecting, self-generated opportunities, partner collaboration and internal support functions;
• Own the full sales cycle from initial outreach and discovery through solutioning, commercial negotiation and contract execution;
• Lead land-and-expand motions across strategic accounts, identifying upsell and cross-sell opportunities;
• Build long-term relationships with senior stakeholders across Marketing, Insights, Digital, Strategy, Communications and related enterprise functions;
• Act as a trusted advisor to customers by challenging the status quo and promoting how Trajaan and Brandwatch can support growth, visibility and competitive advantage;
• Maintain constant engagement with accounts post-sale, partnering with Customer Success and internal stakeholders to drive adoption, value realisation, retention and expansion;
• Identify commercial risk and collaborate with internal teams to clear blockers, protect revenue and support successful renewals where relevant;
• Be the primary point of contact for the customer on all commercial and contractual matters within your portfolio;
• Partner with internal Brandwatch and Cision stakeholders to align account plans with the customer’s business priorities and strategic goals;
• Develop strong market knowledge across enterprise sectors in India and stay informed on trends across search, LLM visibility, digital intelligence, consumer behaviour and competitive landscape;
• Possess excellent product knowledge across Trajaan and Brandwatch solutions and lead tailored product demonstrations aligned to customer needs.
• Maintain accurate forecasting, pipeline hygiene and account activity within CRM and reporting systems.

What you will have:

• A strong background in enterprise sales and business development, with SaaS experience strongly preferred;
• 6+ years of experience in a quota-carrying sales role, ideally across a mix of new business acquisition and account growth;
• Proven ability to self-generate pipeline and win new enterprise logos in a competitive market;
• Drive and ambition to achieve and exceed sales quotas;
• Commercial acumen and comfort working towards ambitious growth targets in a highly accountable environment;
• Experience managing complex, multi-stakeholder sales cycles and negotiating commercial agreements with enterprise customers;
• Experience in growing existing client relationships through upsell, cross-sell and renewal ownership where required;
• A results-oriented, highly motivated and enthusiastic attitude, with the ability to work independently in a fast-paced environment;
• Familiarity operating in a high-growth, high-velocity sales environment;
• Outstanding consultative selling skills, including objection handling, negotiation, influencing and value-based solution selling;
• Ability to build strong relationships with internal and external stakeholders;
• Excellent English communication skills; additional Indian regional language capability would be an advantage;
• Deep interest in or knowledge of search intelligence, digital intelligence, consumer insights, social media, marketing technology or customer experience.

Soft skills:

• Top-class presentation and communication skills.
• Excellent analytical, problem-solving and decision-making skills.
• Detail-oriented and persuasive.
• Strong sense of ownership;
• Strong commercial curiosity and a proactive mindset;
• Proficiency with tools such as Salesforce, Salesloft, 6Sense or similar;
• Use of, implementation and understanding of sales processes and methodologies.

Nice to have:

• Experience selling search intelligence, consumer intelligence, marcom or insights-focused solutions;
• Experience selling into enterprise accounts in India;
• Familiarity with Sandler, BANT, MEDDPICC or other similar sales methodologies.
• Experience working with partner or reseller ecosystems.

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

The Lead, Credit will play a pivotal strategic role in safeguarding the company’s assets while optimizing sales growth. As the owner of the credit granting process, this role is responsible for the consistent application of Xometry's credit policies, managing accounts receivable risk, and ensuring compliance. This position demands a comprehensive grasp of credit risk analysis, portfolio management, and cross-functional collaboration with Sales to safely scale our rapid prototype-to-production manufacturing model. 

Key Responsibilities

• Credit Decisioning & Policy Enforcement: Oversee the standardized procedure for evaluating a customer’s creditworthiness based on their ability and likelihood to repay. This evaluation applies to all new account setups and credit limit increase (CLI) requests. 
• Documentation & Due Diligence: Require specific documentation to assess risk accurately. This includes signed credit applications, active DUNS numbers, and financial documents like 10-Q reports or P&L statements. Ensure thorough due diligence by reviewing payment history, defaults, and overall credit utilization rates. 
• Workflow Management: Manage the CLI intake process by reviewing guided child cases created in Salesforce (SFDC) that are routed to the appropriate internal queue. Ensure these SFDC cases trigger Slack alerts to effectively notify the team. 
• Strategic Enablement: Mitigate elevated risk by utilizing guidelines to grant partial approvals or counter-offers rather than simply rejecting requests. Base these partial approvals on Working Capital, which is strictly defined as Current Assets minus Current Liabilities. 
• Corporate Guarantees: Manage accounts that rely on a parent company's credit standing by securing a legally binding Parental Guarantee Agreement. Verify the signing authority through a Secretary's Certificate. 
• SOX Control & Compliance: Maintain SOX (Sarbanes-Oxley) compliance by strictly enforcing Segregation of Duties (SoD), meaning the individual who requests an increase must never be the one who approves it. Maintain a strict audit trail with timestamped Salesforce cases or Slack logs showing the Approval Statement. 
• Portfolio Auditing: Conduct quarterly look-back audits of the top 50 credit holders to ensure their creditworthiness hasn't deteriorated. Prepare monthly exception reports detailing overrides where limits were granted despite low DUNS recommendations or past-due status. 
• Process Improvement: Identify opportunities for process improvements in accounting procedures. Implement best practices to streamline workflows and increase efficiency.
• Audit Facilitation: Facilitate internal and external audit requests. Provide necessary documentation and explanations to auditors. Ensure compliance with audit requirements and address any findings or recommendations.
• Team Leadership: Provide guidance and support to junior staff members, and communicate effectively with colleagues and management on financial matters.
• Industry Knowledge: Maintain a comprehensive understanding of accounting standards, tax regulations, and industry best practices.
• Data Analysis: Perform data analysis to identify trends, variances, and anomalies relevant to revenue and financial reporting, and handle special projects as required.

Qualifications

• Minimum of 5 years of relevant experience in credit management, risk analysis, or AR portfolio management, preferably in a manufacturing or B2B technology environment.
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Strong expertise in analyzing public and private financial statements (P&L, Balance Sheets, 10-K/10-Q) to determine liquidity and working capital.
• Advanced proficiency in leveraging commercial credit reporting tools (e.g., DUNS reporting) for risk assessment.
• Demonstrated experience managing workflows in CRM and ERP systems; Salesforce (SFDC) and Intacct experience is a distinct advantage.
• Deep understanding of SOX controls, segregation of duties, and audit trail requirements in the Order-to-Cash (O2C) cycle.
• Excellent communication and negotiation skills for effective collaboration with Sales teams and external executive clients.
• Ability to work under pressure, making data-driven decisions that balance risk mitigation with revenue growth in a fast-paced environment.

#LI-Hybrid

The Role:

Anaplan is looking for a highly driven and dynamic Senior Customer Success Business Partner (CSBP) to join the Customer Success team in Bangalore, India. 

This role goes beyond traditional customer success. You will operate as a strategic advisor and transformation partner, helping our enterprise customers leverage Anaplan’s platform and AI capabilities to drive measurable business outcomes.

This is what you will do at Anaplan

As a Senior CSBP, you will manage a portfolio of enterprise customers with the primary goal of maximizing their ROI on the Anaplan platform while owning the end-to-end lifecycle (onboarding, implementation, adoption, renewals, expansion) through a value-based selling mindset.

Strategic Partnership & Executive Engagement

• Own and nurture relationships with C-suite executives (CFO, CIO, CHRO, CDO) and senior stakeholders, establishing yourself as a trusted advisor and aligning on strategic priorities, value realization, AI transformation, and long-term investment decisions.
• Lead outcome-driven Executive Business Reviews (EBRs), presenting compelling narratives that connect Anaplan's capabilities to the customer's strategic priorities and clearly articulate business value to influence renewal, expansion, and investment decisions.
• Advise customers on establishing a robust Center of Excellence (CoE) and governance structure to foster self-sufficiency and scale while enabling stakeholder alignment, prioritization, and scalable adoption.

Value Realization & Adoption

• Drive measurable ROI and business outcomes from Anaplan investments across onboarding, implementation, and adoption phases ensuring strong customer health.
• Proactively monitor platform usage and sponsorship, identifying risks and deploying targeted action plans to drive sustained adoption and protect renewals.
• Develop and execute customer success plans aligned to value realization, adoption, and growth objectives.
• Develop customer success assets and playbooks and help drive customer references and case studies to reinforce value realization and support expansion.
• Drive enablement, training, and best practices to foster adoption and customer self-sufficiency.

Commercial Growth & Expansion

• Identify and drive platform expansion opportunities, including AI use cases, across key business functions (Supply Chain Planning) to increase platform footprint and business value.
• Collaborate with Sales and Partners to build and progress pipeline within existing accounts through structured account prioritization and pipeline development.
• Proactively identify and mitigate renewal risks in partnership with Renewal Managers and Account Executives to secure and grow the commercial relationship ensuring high retention and strong NRR, and predictable renewals.
• Translate Anaplan’s platform and AI capabilities into clear business value to drive expansion and customer investment.

Customer Advocacy & Internal Collaboration

• Serve as the voice of the customer to internal Anaplan teams (Product, Support, Community), advocating for their needs and ensuring objectives are aligned across business and technical stakeholders.
• Act as a primary point of escalation, focusing on swift resolution and maintaining positive momentum to maintain customer confidence and protect customer health.
• Contribute to the development of customer success assets, playbooks, and customer case studies to strengthen the Anaplan community.
• Own key relationships with customers and proactively maintain high levels of engagement with a focus on increasing customer satisfaction and loyalty while identifying growth opportunities.
• Promote and support engagement with Anaplan through community usage, user groups, and event participation.
• Act as the primary customer contact, managing stakeholders across business and IT and driving change management initiatives.

Your Qualifications

• 10+ years of work experience in customer-facing roles such as customer success, presales or management consulting with experience driving renewals and expansion.
• Deep subject matter expertise in Supply Chain Planning space with a strong understanding of Enterprise Performance Management (EPM) and Enterprise Planning & Analytics.
• Hands-on experience from consulting or implementation perspective on supply chain planning products such as Anaplan, SAP IBP, Kinaxis, Blue Yonder, O9 Solutions etc.
• Excellent communication, presentation, and interpersonal skills, with a consultative and value-oriented approach.
• Ability to translate technical platform capabilities into business value for customers.
• Bachelor’s degree, with focus on business, finance, marketing, operations, supply chain. CA/MBA a plus

THE ROLE

As a Territory Systems Engineer (TSE), you’ll play a critical role in supporting the Territory Account Executive (TAE) to bring Everpure’s vision to life. You’ll act as the technical backbone of the territory, helping customers and partners validate solutions, modernize their infrastructure, and unlock the full value of their data.
You’ll work closely with the TAE, Partner SEs, and channel partners across your assigned region, enabling technical success throughout the sales cycle. This role combines hands-on technical expertise, partner enablement, and cross-functional collaboration to accelerate deal progression and drive customer outcomes.

At Everpure, you’ll be part of a culture built on curiosity, innovation, and integrity—where technical excellence and collaboration are key to winning. This is your opportunity to grow your career while making a measurable impact in a fast-moving, partner-led environment.

WHAT YOU'LL DO

As a Territory Systems Engineer (TSE), you will:

• Support Technical Sales Execution & Deal Progression: Partner closely with the TAE and Partner SEs to align on technical strategy, validate solutions, and support opportunities throughout the sales cycle.
• Provide Technical Validation & Sizing Expertise: Review and guide complex solution designs, sizing, quotes, and proposal design ensuring accuracy while empowering partners to become more self-sufficient.
• Articulating Everpure’s value: Create Everpure Value Reviews (EVRs) and present them to customers in a clear and compelling way, effectively communicating how Everpure’s solutions deliver meaningful value and benefits to their business. 
• Account management: Maintaining customer satisfaction by collaborating with the support organization and maintaining strong customer relationships.
• Enable Partners & Build Technical Capability: Deliver ongoing enablement to non-named and developing partners through training, tools, and resources to strengthen their technical capabilities and sales effectiveness.
• Act as a Technical Advisor & Helpdesk Resource: Serve as a go-to technical point of contact for partners across the territory, providing troubleshooting support and guidance across customer opportunities.
• Drive Tool Adoption & Sales Process Alignment: Promote and ensure effective use of Everpure’s tools and platforms across the sales cycle to improve efficiency, consistency, and deal velocity.
• Strengthen Channel Collaboration: Build strong relationships with partner SEs, Distribution Account Managers (DAMs), and Partner Technical Managers (PTMs) to align technical and sales efforts across opportunities.
• Coordinate Technical Resources & Events: Organize and support technical workshops, bootcamps, and enablement sessions by collaborating with specialists, corporate teams, and partner stakeholders.
• Support Partner Program Success: Collaborate with DAMs and PTMs to track partner performance, support program initiatives, and contribute to overall partner ecosystem growth.
• We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore/Mumbai office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

To excel in this role, you should have:

• Technical Expertise: A strong foundation in enterprise infrastructure, storage technologies, and modern architectures, with the ability to translate complex concepts into business value.
• Sales & Solution Alignment in partner organization: Experience supporting technical aspects of the sales cycle, including solution validation, sizing, and customer-facing engagements in a B2B technology environment in partner landscape
• Partner-Focused Mindset: Proven ability to work effectively with channel partners, enabling their success while driving alignment across multiple stakeholders.
• Collaboration & Communication: Strong interpersonal and communication skills, with the ability to engage technical and non-technical audiences and build trusted relationships.
• Enablement & Coaching Ability: A passion for teaching, mentoring, and empowering partners through training, tools, and shared best practices.
• Operational Discipline: Ability to manage multiple priorities, coordinate across teams, and maintain structure in a fast-paced, high-activity environment.
• Problem-Solving & Adaptability: A proactive, solutions-oriented mindset with the ability to troubleshoot issues and adapt quickly to changing customer and partner needs.
• Bachelor’s degree (BS/BA/BE) required
• 4-6+ years of B2B professional experience, preferably in systems engineering, technical sales, or customer-facing technical roles
• Experience in enterprise storage or related infrastructure technologies
• Ability to work in a collaborative, team-oriented environment
• Fluency in English required
• Willing to work in the ANZ shift (4:00 AM – 1:00 PM IST) from the office.
• Comfortable with a 5-day work week, including a balanced travel commitment (approximately 50% travel, 50% office-based work).

NICE TO HAVE

• Industry Knowledge:Familiarity with enterprise storage, data management, and emerging infrastructure trends.
• Channel Experience:Understanding of partner-led sales models and experience working within a channel ecosystem.
• Technical Certifications:Relevant certifications in storage, cloud, or infrastructure technologies.
• Digital Tools: Experience using technical and sales tools for sizing, design, and collaboration.

#LI-ONSITE

THE ROLE

As a Territory Systems Engineer (TSE), you’ll play a critical role in supporting the Territory Account Executive (TAE) to bring Everpure’s vision to life. You’ll act as the technical backbone of the territory, helping customers and partners validate solutions, modernize their infrastructure, and unlock the full value of their data.
You’ll work closely with the TAE, Partner SEs, and channel partners across your assigned region, enabling technical success throughout the sales cycle. This role combines hands-on technical expertise, partner enablement, and cross-functional collaboration to accelerate deal progression and drive customer outcomes.

At Everpure, you’ll be part of a culture built on curiosity, innovation, and integrity—where technical excellence and collaboration are key to winning. This is your opportunity to grow your career while making a measurable impact in a fast-moving, partner-led environment.

WHAT YOU'LL DO

As a Territory Systems Engineer (TSE), you will:

• Support Technical Sales Execution & Deal Progression: Partner closely with the TAE and Partner SEs to align on technical strategy, validate solutions, and support opportunities throughout the sales cycle.
• Provide Technical Validation & Sizing Expertise: Review and guide complex solution designs, sizing, quotes, and proposal design ensuring accuracy while empowering partners to become more self-sufficient.
• Articulating Everpure’s value: Create Everpure Value Reviews (EVRs) and present them to customers in a clear and compelling way, effectively communicating how Everpure’s solutions deliver meaningful value and benefits to their business. 
• Account management: Maintaining customer satisfaction by collaborating with the support organization and maintaining strong customer relationships.
• Enable Partners & Build Technical Capability: Deliver ongoing enablement to non-named and developing partners through training, tools, and resources to strengthen their technical capabilities and sales effectiveness.
• Act as a Technical Advisor & Helpdesk Resource: Serve as a go-to technical point of contact for partners across the territory, providing troubleshooting support and guidance across customer opportunities.
• Drive Tool Adoption & Sales Process Alignment: Promote and ensure effective use of Everpure’s tools and platforms across the sales cycle to improve efficiency, consistency, and deal velocity.
• Strengthen Channel Collaboration: Build strong relationships with partner SEs, Distribution Account Managers (DAMs), and Partner Technical Managers (PTMs) to align technical and sales efforts across opportunities.
• Coordinate Technical Resources & Events: Organize and support technical workshops, bootcamps, and enablement sessions by collaborating with specialists, corporate teams, and partner stakeholders.
• Support Partner Program Success: Collaborate with DAMs and PTMs to track partner performance, support program initiatives, and contribute to overall partner ecosystem growth.
• We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore/Mumbai office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

To excel in this role, you should have:

• Technical Expertise: A strong foundation in enterprise infrastructure, storage technologies, and modern architectures, with the ability to translate complex concepts into business value.
• Sales & Solution Alignment in partner organization: Experience supporting technical aspects of the sales cycle, including solution validation, sizing, and customer-facing engagements in a B2B technology environment in partner landscape
• Partner-Focused Mindset: Proven ability to work effectively with channel partners, enabling their success while driving alignment across multiple stakeholders.
• Collaboration & Communication: Strong interpersonal and communication skills, with the ability to engage technical and non-technical audiences and build trusted relationships.
• Enablement & Coaching Ability: A passion for teaching, mentoring, and empowering partners through training, tools, and shared best practices.
• Operational Discipline: Ability to manage multiple priorities, coordinate across teams, and maintain structure in a fast-paced, high-activity environment.
• Problem-Solving & Adaptability: A proactive, solutions-oriented mindset with the ability to troubleshoot issues and adapt quickly to changing customer and partner needs.
• Bachelor’s degree (BS/BA/BE) required
• 4-6+ years of B2B professional experience, preferably in systems engineering, technical sales, or customer-facing technical roles
• Experience in enterprise storage or related infrastructure technologies
• Ability to work in a collaborative, team-oriented environment
• Fluency in English required; additional regional language skills preferred 
• Willing to work aligned with the India region, operating from the office
• Comfortable with a 5-day work week, including significant travel commitments (approximately 70% travel, 30% office-based work).
• Open to relocation between Bangalore and Mumbai, with flexibility to spend an initial 6 months in one location before transitioning to the other based on business requirements.

NICE TO HAVE

• Industry Knowledge:Familiarity with enterprise storage, data management, and emerging infrastructure trends.
• Channel Experience:Understanding of partner-led sales models and experience working within a channel ecosystem.
• Technical Certifications:Relevant certifications in storage, cloud, or infrastructure technologies.
• Digital Tools: Experience using technical and sales tools for sizing, design, and collaboration.

#LI-ONSITE

The Technical Success Manager Lead will oversee and guide a team of Technical Success Managers while directly contributing to strategic customer engagements. This role will be pivotal in aligning customer needs with ABBYY’s solutions to maximize value realization. As a leader, you will ensure best practices in technical success and foster a culture of customer-centric innovation. 

Roles & Responsibilities 

Leadership & Team Management: 

• Lead, mentor, and support a team of Technical Success Managers, ensuring alignment with company goals and customer success objectives.
• Establish frameworks and processes for value discovery and delivery, ensuring consistency across customer engagements.
• Serve as an escalation point for complex customer challenges, collaborating with internal teams to resolve issues promptly.

Strategic Customer Engagement: 

• Conduct high-level value discovery sessions with strategic accounts, ensuring customer goals and business objectives are clearly defined and met.
• Build and maintain strong relationships with executive-level stakeholders in customer and partner organizations.
• Collaborate with account managers, pre-sales teams, and other technical leaders to deliver seamless customer experiences and drive adoption.

Process Improvement & Innovation: 

• Identify opportunities to streamline customer success processes and introduce scalable, repeatable frameworks for customer engagement.
• Advocate for customer needs within ABBYY, driving initiatives to enhance product capabilities and customer satisfaction.
• Develop and refine success metrics to measure team performance and customer outcomes.

Enablement & Advocacy: 

• Design and implement training programs for customers and partners to promote product adoption and success.
• Lead initiatives to gather, analyze, and act on customer feedback to improve products and services.
• Drive customer advocacy efforts, including case studies, references, and success stories.

Operational Excellence: 

• Monitor and manage team workloads, ensuring efficient delivery of customer success projects.
• Analyze customer usage patterns, adoption trends, and churn risks to guide proactive engagement strategies.
• Report regularly to senior leadership on team performance, customer health, and strategic insights.

Requirements 

Experience & Skills: 

• 7+ years in a customer-facing technical role (e.g., Pre-Sales, Professional Services, Technical Account Management), with at least 3 years in a leadership capacity.
• Proven experience in SaaS environments, with a deep understanding of subscription-based business models.
• Expertise in technologies such as OCR/ICR, Intelligent Document Processing, Enterprise Automation, RPA, ECM, BPM, or Process Mining.

Leadership Qualities: 

• Strong track record of building and leading high-performing teams in customer success or related disciplines.
• Exceptional communication and interpersonal skills, with the ability to engage diverse stakeholders, from technical teams to executives.
• Demonstrated ability to drive alignment across departments and manage competing priorities effectively.

Technical Acumen: 

• Strong ability to bridge the gap between technology and business, translating customer needs into actionable solutions.
• Experience with software implementation, technical troubleshooting, and delivering enterprise-scale solutions.
• Proficiency with analytics platforms and advanced skills in MS Office Suite or similar tools.

Soft Skills: 

• A proactive problem solver with a customer-first mindset and a strong sense of ownership.
• Excellent project management and prioritization skills, capable of overseeing multiple high-impact initiatives simultaneously.
• Comfortable working in a fast-paced, dynamic environment with changing priorities.

Here's a snapshot of our local benefits:

• 18 Days of Paid Time Off Annually
• Medical, Accidental, and Life Insurance
• Weekly Wellness Sessions
• Monthly Healthcare Allowance

#LI-MM1

Renewal Sales Specialist -EST

Location : Bangalore

Shift : 5:30PM to 2:30AM

Rubrik is looking for an experienced Renewal Specialist for US/AMER Region based out in our Bangalore office. As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions and is primarily responsible to ensure successful and on-time renewals.

To be successful in this role requires excellent communication, coordination with cross-functional teams such as, Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance and others. 

This is an ideal opportunity for someone who wants to be part of one the fastest-growing cloud data management and data security SaaS companies and have prior experience in Sales, Customer Success & Account/Channel Management.

What You’ll Do:

• Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan.
• Responsible for negotiation and driving incremental standard uplift on renewals. 
• Own, manage and review your current & upcoming renewal pipeline periodically in CRM. 
• Conduct product usage & account review  for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk. 
• Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date. 
• Proactively manage your individual forecast i.e for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM.
• Maintain healthy pipeline hygiene i.e for CQ +1 & monthly linearity.
• Work in close coordination with Account Executive on Upgrade+Renewal Opportunities.
• Consult with partners and customers to resolve any questions or challenges while leveraging the Account Manager and other internal teams as needed.
• Keep up with Phase - Product Training/Certifications & Company Updates
• Conduct Periodic Pipeline Review & Forecast meetings with Distributors & Partners.

Required Skills and Experience:

• 2+ years of  experience in Renewals/ Account Management/ Sales/ Customers Success in SaaS
• Have exposure & experience of working with Global Customers i.e US, EMEA & APAC
• Experience working in Cloud Data Management & Security
• Prior Experience working in Channel/ Partner Ecosystem will be an add on. 
• Excellent English communication skills (written and verbal)
• Bachelor's degree in any discipline
• Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements.
• Must be a self-starter with the ability to work independently or in a team environment. 

#LI-DR2

GSI Services Program Manager

Location: Bangalore, India

Job summary

We are seeking a highly skilled and customer-focused Services Program Manager to develop a post-sales enablement and service-delivery quality framework for Rubrik’s Global System Integrator (GSI) partners.  Success in this role guarantees consistent and successful service delivery from Rubrik’s largest and most complex GSI partners to ensure customer success, satisfaction, and retention worldwide.   Pro-active and assertive development of the partner services relationships is a critical success factor for this role. It is both strategic and tactical and requires clear operational oversight, strong partner advocacy, and an ability to incent and reward top performance from Rubrik SMEs at all levels within the partners’ organizations.  The ideal candidate understands how to work effectively with the Partner’s organization in collaboration with Rubrik’s Sales and Service Delivery teams to make Rubrik the preferred vendor for easy enablement and adoption of Rubrik best practices to deliver high value and margin-rich services to their largest and most complex customers.

The GSI Services Program Manager is a critical contributor in the Partner Services Operations team within Rubrik’s Global Customer Success organization.  Partner Services Operations enables partners to deliver post-sales support and services to their customers using reliable and innovative systems, processes and programs that ensure a high level of Customer Satisfaction with minimal dependence on Rubrik.  The ideal candidate will have strong technical acumen, excellent analytical and problem-solving skills, and a passion for collaborating with and advocating for partners for the benefit of our mutual customers.

Key Responsibilities

• Training & Enablement: Facilitate and track role-based training and certification to GSIs that ensures they are well-equipped to deliver services aligned with Rubrik’s company standards, in partnership with Rubrik University, Rubrik Sales, and Global Customer Success.
• Program Leadership & Management: Lead and coordinate a scalable high-growth engine of post-sales support and professional services GSI engineers.  Motivate this strategic workforce to achieve high Rubrik standards in product knowledge and service quality.
• Partner Collaboration: Build and maintain strong relationships with GSI partners and their Rubrik account teams, acting as the primary point of contact for post-sales service issues, escalations, and proactive management of a seamless hand-off from sales to services.  Must be able to navigate and present to all management levels within the partner and Rubrik organization.
• Customer Satisfaction: Maintain strong customer focus to ensure all managed partners are delivering world-class customer services, in collaboration with Rubrik, by measuring and monitoring customer satisfaction.
• Process & Quality Improvement: Implement and refine processes for support and professional services delivery, promoting best practices, scalability, and eliminating friction and inefficiencies. 
• Metrics & Reporting: Develop and maintain program KPIs, track performance metrics, and prepare regular reports for executive leadership and stakeholders. Facilitate Services QBRs to ensure continuous improvement on both sides of the partnership.  Analyze program quality metrics to correctly assess and incent high partner performance, while requiring non-performers to improve or exit the program.
• Partner Advocacy: Comprehensively understand the partners’ go-to-market strategy, global support structure, and service delivery plan; document and present partner’s approach to internal key stakeholders as an advocate for what the partners need from Rubrik to be successful.
• Support Oversight: Provide oversight on partner’s open support cases and product gaps, to ensure timely resolution and appropriate resourcing and visibility within Rubrik.  Facilitate resolution for any customer complaints regarding partner-delivered services. 

ABOUT YOU

• Bachelor’s degree in Computer Science or related technical field; advanced degree preferred.
• 10+ years of experience in program management, operations, technical support, or professional services, in a customer-facing role at an enterprise technology solution provider.
• Strong technical background and aptitude in Networking, Storage, Backup and Recovery, Cloud solutions (AWS, Azure, GCP etc.), and Hypervisors (VMware, Hyper-V, etc.). Cyber Security experience is desired. 
• Demonstrated experience working with GSIs or large multi-regional channel partners. Quickly understands the business issues, data challenges, and both the commercial and services aspects of strategic partnerships within global service delivery teams.
• Strong leadership and stakeholder management skills with excellent communication and presentation ability, specifically to summarize complex product issues into clear executive summaries.
• Strong project management background, with demonstrated success coordinating multiple programs, workstreams, and people toward common, measurable objectives.
• Highly detail-oriented with strong analytical skills, including hands-on experience analyzing customer data to facilitate data-driven decisions and to develop executive presentations. Experience with Salesforce, Atlassian, and Tableau reporting and data preferred.
• Motivated, proactive self-starter with a customer-centric mindset, focused on delivering measurable outcomes from cross-functional teams, including those outside direct influence.
• Able to work independently in a fast-paced growth environment.
• Able to travel to other locations and customer sites on occasion as required.
• Able to adjust work hours to overlap with USA and EMEA business hours as required.

The Challenge 

We are looking for a Senior Product Manager to join our dynamic and collaborative Product Organization. Senior Product Managers will organize, define, prioritize and lead the execution of a complex product roadmap, usually responsible for more than one product in the product line. Senior Product Managers lead product teams and coach/mentor Product Owners and Product Managers. Senior Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth.  

Your Mission 

• Successful delivery of multiple products within product line
• Act as SME for product while growing knowledge of adjacent products
• Outline product strategy (customer value, competitive position, business value)
• Define product goals and themes (OKRs)
• Drive product initiatives and lead geographically distributed cross‑functional teams
• Drive alignment across product teams and GTM teams, contributing to GTM plan with Product Marketing, Sales, and Partner teams
• Set and clearly communicate development objectives, needs, and status of projects to internal stakeholders and customers
• Act as primary escalation point for product line, de‑escalating and communicating

You Are

A subject matter expert in your product line, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.    

Your Experience Includes: 

• Bachelor’s degree in Computer Science, Engineering or related technical or business field
• 8 – 12 years of relevant experience in an enterprise software development environment
• 4+ years of experience as a Product Manager
• Experience managing product roadmaps and document goals and themes, for more than one product in a product pipeline
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Experience planning for “end of life” in product and leading EOL processes across stakeholders
• Experience contributing to technical debt planning and automation backlog
• Recent experience using an Agile/Scrum methodology to build world class software
• Strong problem‑solving skills and the ability to know when it’s necessary to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross functional teams, and influencing conversations to drive positive outcomes for the product and the business
• Excellent written and verbal communication skills

The Challenge 

We are looking for a Principal Product Manager to join our dynamic and collaborative Product Organization. Principal Product Managers will organize, define, prioritize and lead the execution of a complex product roadmaps, usually responsible for more than one product in the product line. Principal Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth  

Your Mission 

• Drive solution design for more complex products and product challenges
• Outline product strategy (customer value, competitive position, business value) while understanding platform and integration strategy
• Define product goals and themes (OKRs)
• Drive product initiatives and lead geographically distributed cross‑functional teams
• Drive alignment across product teams and GTM teams, contributing to GTM plans with Product Marketing, Sales, and Partner teams
• Advocate for the value of tech debt and infrastructure work
• Set and clearly communicate development objectives, needs, and project status to internal stakeholders and customers
• Monitor patents and ensure intellectual property is protected across teams

You Are

A subject matter expert in your product line, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.    

Your Experience Includes: 

• Bachelor’s degree in Computer Science, Engineering, or a related technical or business field
• 12–16 years of relevant experience in an enterprise software development environment
• 6+ years of experience as a Product Manager
• Experience managing product roadmaps and documenting goals and themes for multiple products in a product pipeline
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Experience planning for end‑of‑life (EOL) of products and leading EOL processes across stakeholders
• Experience contributing to technical debt planning and automation backlogs
• Strong knowledge of platforms and integrations
• Strong problem‑solving skills, with the ability to know when to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross‑functional teams and influencing conversations to drive positive outcomes for the product and the business
• Excellent written and verbal communication skills

Extra Awesome 

Previous experience in a B2B environment with multiple parties involved and/or impacted by potential changes to the product    Strong knowledge or experience in similar field, including privacy, vendor management, publisher/AdTech, MarTech, sustainability, or compliance. 
CIPP/E or CIPM certified

Position Summary

We are hiring a Senior Business Development Manager — Cybersecurity for Gruve’s AI Security practice. This is a pure hunter role focused on net new logo acquisition across India’s enterprise and GCC ecosystem, driving outbound pipeline, engaging C-suite stakeholders, and closing complex deals.

You will sell Gruve’s end-to-end AI Cybersecurity services. The role requires a self-driven individual with strong executive access and enterprise cybersecurity sales experience.

Key Responsibilities

Pipeline & Prospecting

• Build and own pipeline entirely through outbound channels (cold outreach, networking, events, referrals, partner ecosystem)
• Identify and prioritise target accounts across India enterprise and GCCs (BFSI, tech, pharma, manufacturing)
• Map buying committees and engage key stakeholders such as CISOs, CTOs, and VP Security

Sales Execution

• Own full sales cycle from first contact to deal closure independently
• Lead discovery, solutioning, proposal development, negotiation, and executive alignment
• Sell AI security services and business outcomes (not products)
• Position Gruve’s integrated AI Security portfolio as a strategic advantage
• Respond to RFPs and build customized, value-driven proposals

Market & Account Intelligence

• Develop strong understanding of India enterprise & GCC cybersecurity landscape
• Track regulatory frameworks (DPDP, RBI, SEBI, CERT-In) and leverage insights in sales conversations
• Feed market insights to internal teams for solution and positioning improvement

CRM & Forecasting

• Maintain accurate pipeline tracking and hygiene in Salesforce
• Provide weekly forecasts and detailed deal updates to leadership

Collaboration

• Work closely with pre-sales and delivery teams for solution scoping
• Collaborate selectively with marketing on campaigns, events, and thought leadership (without dependency for leads)

Basic Qualifications

• 9–12 years of B2B sales experience
• Minimum 5 years selling cybersecurity or technology services (not products)
• Proven track record of net new logo acquisition at enterprise scale
• Strong relationships or proven ability to engage CISOs, CTOs, or VP Security
• Experience managing complex, multi-stakeholder sales cycles (6+ months)
• Ability to sell services and business outcomes vs features/licenses
• Expertise in enterprise sales methodologies (MEDDIC, Challenger, etc.)
• Hands-on experience with Salesforce and outbound prospecting tools (LinkedIn Sales Navigator, ZoomInfo, etc.)

Preferred Qualifications

• Experience selling into GCCs with understanding of procurement and governance models
• Familiarity with Indian cybersecurity regulations (DPDP, RBI, SEBI, CERT-In)
• Working knowledge of AI security concepts (AI SOC, agentic AI risk, MCP security, AI-driven threat detection)
• Experience selling managed security services (MSSP, SOC-as-a-service, BOT models)
• MBA or master’s degree in business, Technology, or related field

As a Strategic Account Executive, the primary responsibility is to target and close enterprise strategic new logos across India. In this role you’ll be focused on uncovering the pain points organisations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune India 500 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favourable pricing and business terms with large commercial enterprises by selling value and ROI
• Manage both customer & prospect expectations while expanding & hunting reach and depth into assigned territory, respectively
• Demonstrate resourcefulness when faced with challenges that defy easy solutions
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy (minimum 90%) and consistency

Who You Are: 

• Someone with 5+ years closing experience; mix of field selling within enterprise (as defined by Datadog, which is companies with more than 5000 employees)
• Driven and must have exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and self-generate pipeline
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune India 500 companies with proven ability to win new logos
• Comfortable and confident and working with cross functional, overseas teams
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As an Account Executive on our Mid-Market Sales team (targeting customers 1,000 to 5,000 employees in size), you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders & partner ecosystem, identify the customer's unique needs, and clearly convey the value of the Datadog solution. Mid-Market AE’s have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Focus entirely on net-new logo acquisition
• Manage the full sales cycle, including negotiations and on-site technical demonstrations
• Identify robust set of business drivers behind all opportunities
• Develop a deep comprehension of customer's business
• Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps)
• Multi-thread into different departments of a complex organization
• Collaborate with Sales Development Representatives, Partners, & Marketing to drive top of funnel activity
• Apply modern sales strategy with real time signals and research using tools Sales Navigator & Demandbase

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Who You Are:

• Curious and motivated to understand emerging technologies and how they intersect with core business drivers.
• Experienced in hunting, strategically mapping and breaking into net new logos
• Strong Pipeline Generation skills, bold in front of customers and creative in your pursuits 
• Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time
• Based in Bangalore and willing to travel within India for client site meetings and the wider APJ region from time to time.

 Benefits and Growth:

• High income earning opportunities based on self performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Both Technical and Sales Methodology enablement
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across the SMB markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. This is a hunter sales role where you’ll be responsible for the entire Sales process. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Focus on net-new logo acquisition via outbound pipeline generation activity
• Become a Datadog expert through continued product and sales trainings
• Manage the full sales cycle, including technical demonstrations and negotiation 
• Collaborate with Sales Development Representatives to drive top of funnel activity
• Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users

Who You Are:

• Minimum 2 years of full Sales cycle experience from prospecting to closing deals 
• Minimum 2 years of experience selling a complex and technical product/service 
• Curious, driven, and motivated as a sales person
• Creative in how you map and break into accounts
• Able to learn from feedback and champion a growth mindset
• Comfortable operating in a highly technical, fast paced environment
• Experienced in carrying quota, with a proven track record of success

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Who We Are

AppsFlyer is the global leader in mobile attribution and marketing analytics. We help businesses measure, optimize, and grow through our platform. With 20 offices across 5 continents, we mirror the diverse world we serve.

About The Role

We're hiring a Solutions Architect in Bangalore who will work across three areas: pre-sales, post-sales, and enablement. This is a hybrid technical-commercial role. You'll advise prospects on architecture, guide implementations for enterprise customers, and build technical expertise across the team. You'll work closely with Sales, Customer Success, Product, and Engineering and need to hold your own in technical conversations with all of them.

What You'll Do

Pre-Sales

• Partner with Sales to build technical strategies for prospective customers based on their business needs and architecture requirements
• Lead second-level product demos and Proof of Concepts for enterprise prospects
• Respond to RFPs, RFIs, and InfoSec questionnaires
• Design solution architectures for complex prospect requirements, including SDK integrations, data flows, and partner setups

Post-Sales

• Own end-to-end onboarding of new customers, including hands-on implementation, SDK integration, and partner configuration
• Conduct onboarding business reviews to confirm technical alignment and early value delivery
• Drive adoption projects with existing customers to increase platform usage and surface upsell opportunities
• Provide technical consultation for complex customer requirements, acting as the escalation point for non-standard integrations
• Identify and mitigate technical risks across your portfolio in partnership with Customer Success and Account Management

Enablement

• Cover the full breadth of the AppsFlyer product and develop deep expertise in at least three product areas
• Deliver technical training sessions for internal teams (Sales, CSMs) and external stakeholders (clients, partners)
• Represent AppsFlyer at customer events, industry conferences, and partner forums
• Contribute product feedback and feature requests to Product and Engineering based on field patterns

Who You Are:

• Engineering degree or equivalent technical background
• 3+ years of total professional experience, with 3+ years in a pre-sales, solutions engineering, or technical consulting role
• Strong structured problem-solving ability. You think logically, break down ambiguity, and communicate your reasoning clearly
• Technical depth: comfortable with SDK integrations, APIs, data pipelines, and platform architecture. SQL proficiency expected
• Fluency with mobile SDKs and how they work in production environments
• Strong communication skills. Able to engage credibly with engineers, product managers, and C-level stakeholders
• Full professional fluency in English (written and spoken)
• Comfortable in a hybrid pre-sales and post-sales role, balancing strategic advisory with hands-on execution
• Proactive, collaborative, and comfortable with ambiguity
• Willingness to travel for client meetings and events

Strong Plus

• Experience in ad-tech or mar-tech (MMP, attribution, mobile marketing, or advertising platforms)
• Experience with large-scale data sets or analytics platforms
• Proficiency in at least one programming language
• Fluency in additional languages

Why Join Us:
We ensure equal opportunities for all our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” - Oren Kaniel, CEO

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 18 paid vacation days, plus three global VeeaMe Days for self-care and 24 volunteer hours annually 
• Private medical coverage for you and up to four dependents 
• Life, accident, and disability insurance with enhanced coverage 
• Wellbeing allowance for physical and mental wellness 
• Free confidential counselling and coaching via Employee Assistance Programme (EAP)
• Meal, fuel, and transportation benefits based on work arrangement 
• Daycare reimbursement and safe cab facility for eligible employees 
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program 

#LI-TR1

The role

Reporting to the Regional Sales Director, you will be responsible for driving Telnyx’s expansion supporting the Indian market. This is an exciting opportunity to join a rapidly growing team and play a key role in our expansion into a new territory. Supported by our marketing and BDR teams, you will focus on identifying new high value customers for Telnyx and building long term, strategic business relationships that will lead to increased revenue growth and client satisfaction.

This role would suit an experienced sales professional, capable of operating in a fast paced startup environment. The ability to operate independently and work effectively in a remote environment is crucial.. 

Responsibilities

• Work with the Director of Sales to develop a sales strategy across the GCC region as you will own the region and have responsibility for delivering the revenue targets.
• Develop a strong pipeline of deals with a combination of outbound sales prospecting and inbound leads.
• Establish a trusted/strategic advisor relationship with each key customer and drive the continued value of Telnyx’s products and services.
• Arranging and conducting Telnyx portal demos for prospects with the support of our Sales Engineering team.
• Work with customers to establish critical goals and other key performance indicators and aid the customer in achieving those business goals.
• Collaborating with marketing, product management and sales peers to optimize client value and Telnyx success.
• Provide accurate reporting and forecasting based on results at each stage.

What we are looking for

• 3+ years of selling experience in enterprise consumption-based software platforms to the Indian market.
• Hunter mentality and experience working on outbound strategies (via telephone, email, social selling, etc).
• SaaS, or telecommunications industry experience.
• Proficiency in English both verbal and written fluency 
• Proven track record of consistently exceeding quota.
• Impeccable written and verbal communication skills. You are a strong listener and communicator.
• Ability to identify and sell to C-Level targets, as well as across Product Development and IT contacts
• Adaptive and introspective; willing to learn, teach, lead and follow.

Bonus points for

• Telco, CPaaS, AI, UCaaS, CCaaS or SaaS new business sales experience
• Established relationships with customers that trust and respect your advice
• Proven consultative sales solution skills, including the ability to articulate a clear, concise, return on investment value statement
• Experience with established sales methodologies such as Challenger, SPIN, MEDDPICC, etc

#LI-RH1

The Challenge 

• As OneTrust continues grow and scale, the Research and Development (R&D) team remains committed to delivering value to our customers. As a Senior Program Manager within R&D Operations, you will play a pivotal role in advancing our product management and engineering objectives, ultimately driving OneTrust towards its overarching business goals. Your responsibilities will include: 

• Spearheading the operationalization and execution of strategic programs and projects aligned with R&D's quarterly and annual initiatives. 
  Achieving impactful and quantifiable outcomes while upholding scalability, quality, and consistency throughout the organization. 
  Contributing to the enhancement of project management methodologies, standards, and tools. 

• Senior Program Managers are tasked with ensuring the effective delivery of business objectives by fostering a culture of accountability and adhering to standardized project and program management practices. You will serve as a catalyst for collaboration and motivation, fostering alignment among departments and teams to ensure seamless communication, visibility, and successful execution of R&D initiatives. 

About the role

As an early member of our India Revenue Strategy & Operations team, you'll play a hands-on role supporting revenue growth across key market segments by partnering with sales leadership to execute region-specific strategies. You'll be close to the day-to-day of the business — running the operational cadence, building the analysis, and keeping our systems and processes running smoothly as we scale in India.

You'll work closely with S&O counterparts across Japan, South Korea, Singapore, Australia, and the wider APJ region, learning from and contributing to how we operate across the region.

Responsibilities:

Go-to-Market Operations:

• Support the Go-to-Market planning process for India, including quarterly and annual cycles, and help prepare inputs for target setting with Finance.
• Assist in territory and account segmentation, keeping assignments accurate and up to date as the business evolves.
• Build and maintain reporting on region-specific sales metrics, pipeline health, and forecast accuracy.
• Pull together market and competitive data to support regional expansion priorities.
• Support partner and alliance execution, including co-sell tracking, partner pipeline hygiene, and joint planning logistics.

Analysis & Insights:

• Dig into sales data to surface trends, risks, and opportunities, and translate findings into clear recommendations for sales leadership.
• Build dashboards and recurring reports that give the team visibility into what's working and what isn't.
• Prepare materials for business reviews, QBRs, and leadership updates — pulling the data, building the slides, and helping shape the narrative.

Operations & Systems:

• Execute day-to-day operational processes including account transitions, CRM updates, opportunity hygiene, and data management.
• Help maintain and improve our Salesforce setup, reports, and dashboards for the India team.
• Troubleshoot issues for sales reps and leaders, and partner with global RevOps to implement improvements.
• Support adoption of sales tools and enablement resources across the India team.

Required qualifications:

• 10 to 12 years of experience in revenue operations, sales strategy, business operations, or a related analytical role in B2B SaaS or enterprise software
• Strong analytical and Excel/Google Sheets skills, with the ability to turn raw data into clear insights
• Hands-on experience with Salesforce (reports, dashboards, data management) and comfort working in BI tools (e.g., Tableau, Looker)
• Strong attention to detail and a bias toward action — you like getting into the weeds and shipping work
• Good cross-functional communication skills, with the ability to partner with sales reps, managers, and adjacent teams
• Based in India with working proficiency in English

Strong candidates may also have:

• Exposure to territory design, quota setting, or sales compensation work
• Experience supporting GTM planning cycles or building executive-level reporting
• Familiarity with the broader APJ region and curiosity about how different markets operate
• Experience in a high-growth B2B software environment
• Background in consulting, finance, or business operations

About the Job: 

As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously.

LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.

Responsibilities:

• Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
• Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
• Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
• Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
• Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
• Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.

About You:

• Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities.
• Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly.
• Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas.
• Excellent Communication: Your written and spoken communication skills are outstanding.
• Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
• Adaptability: You excel in a fast-paced and dynamic organizational setting.

Qualifications:

• 10+ Years of Enterprise (closing) Sales Experience
• Extensive experience in a senior sales role, specifically selling technical solutions to Key Accounts in the region
• Demonstrable track record of consistently meeting or exceeding quota expectations.
• You possess the expertise to navigate consultative, value-driven sales cycles with Executive-level stakeholders at Key Indian Enterprise companies.
• You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively landing and expanding business within large enterprise accounts.
• Recent experience working for an emerging technology software company is a significant plus.
• Understanding of DevOps practices and technologies, including CI/CD pipelines, automation, cloud infrastructure, and containerization.
• Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
• Travel: expected range of 25% to 50% 

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

What Is The Role

Elastic is searching for an Enterprise Account Executive to expand our Enterprise and Strategic customer accounts. Our Enterprise Account Executives are individual contributors, passionate about building new business and growing the Elastic footprint within accounts of more than 4,000 employees and ensuring our customers are successfully leveraging Elastic cloud solutions across their organization. Are you ready to help users address their hardest problems through the power of search? If so, we’d love to hear from you!

What You Will Be Doing

• Building awareness and driving demand for Elastic solutions within new Enterprise accounts, by helping users and customers derive value from their data sets
• Serving as an evangelist for our Open Source offerings while communicating and demonstrating the capabilities of our commercial features
• Uncovering new and diverse use cases to enable our users to work smarter, not harder
• Collaborating across Elastic business functions to ensure a seamless customer experience
• Working thoughtfully with customers to identify new business opportunities, leading through the sales cycle and closing complex transactions
• Building a robust business plan through community, customer and partner ecosystems to achieve significant Elastic growth within your accounts

What You Bring

• A track-record of success in selling SaaS subscriptions into net new complex accounts, demonstrated by overachievement of quota and strong customer references
• A deep understanding and preferably experience selling into the ecosystem we live in, including Enterprise Search, Logging, Security, APM and Cloud
• The ability to build relationships and credibility with both Developers and Executives
• Predictability and accurate forecasting capabilities using SFDC
• An appreciation for the Open Source go-to-market model and the community of users who rely on our solutions every single day
• Previous experience selling SaaS into the Enterprise accounts included in this territory

Bonus Points

• Previous experience selling in an Open Source model or SaaS

#LI-AS3

The Opportunity

Postman is growing, and with that growth comes increasing complexity in how we serve our most strategic customers. We're looking for an Engagement Manager to help us execute on our highest-priority, strategic accounts—organizations where Postman is placing a significant revenue bet and where the depth of our engagement directly determines whether we win.

As an Engagement Manager, you will be deployed to a focused portfolio of strategic accounts. You'll partner closely with Account Executives to translate account strategies into structured adoption programs, driving real outcomes for customers and real results for Postman. This isn't a relationship management role—it's a technical program execution role. You'll own the plan, coordinate the people, and keep everything moving from kickoff through to measurable value realization.

This role is ideal for a seasoned program leader who thrives in complexity, communicates clearly at every level of an organization, and knows how to turn ambiguous customer goals into concrete, trackable progress.

What You'll Do

• Success Planning: Work with the customer and Account Executive to co-develop a structured success plan with clear milestones, timelines, stakeholders, and success criteria. Translate customer business goals into an actionable program roadmap.
• Program Management and Execution: Coordinate cross-functional delivery across customer teams and internal Postman resources. Track milestone progress, identify and escalate blockers, and maintain momentum throughout the engagement lifecycle—from discovery through to exit.
• Business Reviews and Value Demonstration: Lead executive and business reviews in partnership with the Account Executive, presenting measurable adoption progress and quantifiable outcomes. Own the content and narrative; bring the data to life.
• Stakeholder Alignment and Expansion: Build and maintain organizational maps across your accounts. Drive multi-threaded engagement to accelerate time to value and identify expansion opportunities. Surface actionable insight to the AE to inform commercial strategy.
• CSE Coordination: Identify where deeper technical activation is needed and engage Customer Success Engineering. Retain coordination ownership throughout, ensuring no dropped handoffs and clear progress tracking.
• Risk and Momentum Management: Monitor engagement health, surface risks early—whether organizational, technical, or strategic—and equip the account team to respond before issues become problems.

About You

• Experienced Program Leader: 8+ years of experience in program management, enterprise customer success, or strategic consulting in a technical B2B SaaS environment. You've managed complex, multi-stakeholder initiatives and know how to keep them on track.
• Structured and Strategic: You naturally translate ambiguity into plans. You build frameworks without being rigid, and you know how to adapt when things change.
• Executive-Ready Communicator: You're confident presenting to senior stakeholders and comfortable distilling complex progress into crisp narratives. Written and verbal communication are both strengths.
• Commercially Aware: You understand the link between adoption and revenue, and you work with urgency and intentionality on accounts where the stakes are high. You can identify expansion signals and translate them into clear opportunities for the AE.
• Deeply Collaborative: You operate as the operational counterpart to the Account Executive—not in parallel, but in genuine partnership. You build trust internally and externally, and you know when to lead and when to support.
• Curious and Insight-Driven: You invest time understanding each customer's business goals, developer tooling landscape, and organizational structure. You bring insight to every conversation, not just process.
• Cross-functional orchestrator: Familiarity with enterprise adoption motions, including working alongside Professional Services and Solutions Architecture teams.
• Developer focused: You bring experience in developer tooling, API platforms, or adjacent technical SaaS categories.
• Leading with value: Experience building business cases and ROI narratives for executive audiences.

Nice to Have

• Exposure to customer health frameworks, adoption metrics, or NRR-driven account strategies.
• Bachelor's degree in Business, Computer Science, Engineering, or a related field.
• Consultancy or project management experience in major digital transformation initiatives

Customer Success Specialist

Location: Remote, India Segment Focus: Commercial / Growth Accounts 

About Couchbase

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission-critical operational, analytical, mobile, and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform designed for performance, flexibility, and global scale.

With Couchbase, organizations launch game-changing customer experiences and explore the limitless potential of AI. Our AI-ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative, and secure.

Role Summary

The Customer Success Specialist (CSS) is a junior-to-mid-level role responsible for managing a high-volume portfolio of customers in the SMB (Small Medium-sized Business) marketplace. Operating remotely from India, the CSS ensures these customers successfully onboard, adopt key features, and realize the value of their Couchbase investment.

The Specialist role emphasizes scalability, efficient communication, and proactive health monitoring to drive retention across a broad base of accounts.

Key Responsibilities

Portfolio Management & Adoption

• Serve as the primary point of contact for a large portfolio of commercial customers, ensuring a seamless post-sales transition.
• Execute "tech-touch" and "low-touch" success plays to guide customers through onboarding and initial deployment.
• Monitor automated product usage data to identify accounts that are under-utilizing their subscription.

Retention & Renewals

• Partner with the Renewals and Sales teams to ensure timely subscription renewals for the SMB.
• Identify "at-risk" accounts early through health scoring and trigger standard recovery playbooks.
• Surface potential expansion opportunities (e.g., small accounts ready to scale) to the appropriate Account Executive.

Scalable Engagement

• Conduct digital success sessions to educate multiple customers simultaneously.
• Maintain accurate customer data within Salesforce to ensure portfolio visibility.
• Collect and aggregate common customer feedback to share with Product and Engineering teams.
• Work with both Program and Procurement teams on the customer side.

Key Performance Metrics

• Gross Revenue Retention (GRR): Minimizing churn within the SMB segment.
• Onboarding Velocity: Reducing the time it takes for new customers to reach "first value."
• Customer Health Score: Improving the average health of the assigned portfolio.
• Engagement Rate: Success in reaching and qualifying accounts within a high-volume pool.

Required Qualifications

• 3 years of experience in Customer Success, Account Management, or Inside Sales (SaaS experience preferred).
• Ability to manage a large volume of accounts (50+) using digital tools and automation.
• Excellent written and verbal communication skills in English, with the ability to explain technical concepts simply.
• Comfort working in a fully remote environment within India, collaborating with global teams across different time zones.
• Experience with CRM tools like Salesforce or CS platforms like Gainsight.

Preferred Qualifications

• Foundational understanding of databases (NoSQL, SQL) or Cloud infrastructure (AWS, Azure, GCP).
• Previous experience in a "Scaled" or "Digital" Customer Success role.
• Bachelor’s degree in Business, Computer Science, or a related field.

Key Skills

• Efficient Multitasking: Managing many moving parts across dozens of accounts.
• Proactive Problem Solving: Identifying trends in customer data before they become issues.
• Technical Curiosity: A desire to learn the Couchbase platform to better assist developers and architects.
• Collaborative Mindset: Working closely with Sales and Support to provide a unified customer experience. 
• Communications: Able to communicate clearly with key stakeholders both written and spoken.
• Risk Management: Ability to identify and mitigate risks and build a plan to resolve them.

As part of DevRev's Revenue organization in India, PDRs are responsible for expanding DevRev's customer base across the Indian market and building a healthy revenue pipeline. You'll work closely with Partner Business Manager to drive top-of-funnel activity, refine go-to-market messaging for the India market, and provide feedback to Product and Engineering teams.

Key responsibilities

Partner prospecting & activation

• Identify and reach out to prospective reseller, referral, and solutions partners in your region.
• Qualify partner fit based on customer base alignment, industry focus, and revenue potential.
• Set up introductory meetings between prospective partners and the Partner Business Manager (PBM) or Account Executive.

Pipeline development with partners

• Work with active partners to identify net-new opportunities within their customer accounts.
• Support partners in submitting deal registrations and ensure accurate tracking in DevRev.
• Follow up on partner-sourced leads to ensure timely progression through the sales cycle.

AI-powered research & outreach

• Use AI tools (including DevRev Computer) to research partner organizations, map decision-makers, and identify whitespace opportunities.
• Leverage AI to personalize outreach at scale — crafting relevant messaging for partner contacts based on their industry, customer base, and current tech stack.
• Use AI-assisted workflows to automate follow-up sequences, track engagement signals, and prioritize outreach.

Partner enablement support

• Assist in coordinating partner onboarding activities, including access to training materials, certifications, and the partner portal.
• Organize and support partner events, webinars, and co-marketing activities to drive engagement and pipeline.
• Act as the first point of contact for partner queries, routing them to the right internal teams.

CRM & reporting

• Maintain accurate and up-to-date records of all partner interactions, deal registrations, and pipeline activity in DevRev.
• Provide weekly updates on partner pipeline health, outreach activity, and conversion metrics.

Ideal candidate qualifications

• BA/BS or equivalent educational or professional experience.
• 5–10 years of prior experience in partner development, channel sales, or business development, with a proven track record of building and managing partner-led pipelines.
• Prior experience as a Partner Development Representative (PDR) or in a similar partner-facing sales role is strongly preferred.
• Experience selling SaaS or IT-related products to Indian enterprises or mid-market companies through a partner/channel model.
• Demonstrated ability to activate and scale reseller, referral, or solutions partners to drive net-new revenue.
• Comfortable using AI tools for research, outreach, and workflow automation — or eager to learn fast.
• Familiarity with sales engagement platforms (Outplay, Salesloft, or similar).
• Strong understanding of the Indian tech ecosystem — key verticals, buying cycles, and decision-making structures.
• Outstanding communication in English; proficiency in Hindi or a regional language is a plus.
• Ability to build rapport quickly across diverse stakeholders — from partner reps to C-suite decision-makers.

The Role:

Reporting to the regional Sales Engineering manager, this is a strategic pre-sales role as we accelerate our growth at this crucial stage in our company’s development.

Ping’s growth now requires repeatable success. You will have evidence of solution selling and success, with experience in architecting solutions, delivering solution driven workshops, building and delivering solution and industry demos, directly answer and help our partners in answering RFPs and RFIs, enable partner POCs or execute and defend our own POCs, and a strong ability to leverage and enable the partner community.

In order to acquire, retain and extend customer relationships, you will be a high performer who uses data, previous experience and current feedback to finesse your approach. Your mindset should be passionate, authentic and hungry, with a natural ability to be proactive and creative.

We are seeking an elite tech-savvy presales solution architect focusing on modern technology, with a passion for Identity Management / Access Management (IDM / IAM) solutions. The right candidate will have a strong integration profile and will have the ability to architect IAM infrastructures, execute complex Proof of Concepts (POCs), and conduct business and technical workshops. 

As a Principal / Senior Sales Engineer in our highly successful team, you will help make an impact with an industry leading technology that is growing quickly and aggressively. You will work with an innovative and market leading team, interact with global customers and interact daily with world leading technologists.  Where your focus is deeply technical working with our platform and product teams, implementing them according to the solution the customer desires, you will compliment other team members in the Sales Engineering team whose task is to transform the customer business requirements into the right solution.

Responsibilities:

• Work together with the Sales, Marketing and Partner team - qualify prospects on solution fit and delivery needs
• Work together with other team members, Product Management and Product/Platform Engineering and Support in providing the right deep technical expertise for our prospects and customers
• Acting as a trusted advisor, bring a strong solution selling focus to delivering solution workshops, solution & platform demonstrations, Proof of Concepts and RFIs to customers and integration partners 
• Lead or assist team members in building out demos of our solutions and platform capabilities
• Embrace the collaborative culture in Ping by helping out other team members no matter which region they are in, ensuring we succeed as a company
• Guarantee a continuous handover between the teams when navigating between pre- and post-sales phases
• Act as pre-sales lead for prospect opportunities working with other Ping teams and partners and Account Executive to convert the prospect into a customer
• Able to travel up to 50% of the time

Skills & Qualifications:

• At least 8-12+ years of proven experience in a presales solution architect role
• At least 5+ years of proven experience in three or more of the following industries: Banking, Insurance, Telco, Government, Retail, Media and other industries with a large-scale customer base
• Business consultative skills, ability to interface with various levels including C-suite, directors, managers, architects, developers, and engineering teams
• Ability to work with a high level of self-direction and/or collaboratively with other teams within Ping Identity
• Ability to relate proposed solution technical capabilities back to customer needs in a narrative style
• Developing and delivering technical presentations, workshops, customized demonstrations, and proof of concepts
• Experience in public speaking as a featured speaker at physical events or online webinars.
• Strong knowledge of Identity/Access Management, cybersecurity and enterprise security technologies
• Experience working with CIAM or IAM solutions in or with enterprise organizations for securing web applications, native mobile apps and API services (external or internal facing)
• Experience with installation and configuration of one or more IAM technologies from: Ping Identity, ForgeRock, Okta, Auth0, CA, Oracle, IBM, Microfocus/NetIQ, or similar.
• Working knowledge of IAM related protocols and formats such as: OAuth2, OIDC, SAML, WS-Federation, WebAuthN, FIDO, FAPI, SCIM, LDAP, Kerberos, RADIUS, JSON, XML, SQL, etc.
• Competency with coding or scripting languages (Java, JavaScript, Groovy, etc.), RESTful Web API Services, web development frameworks (HTML5, CSS, Node.js, Vue.js, React, etc.), or mobile development frameworks for iOS and Android.
• General networking concepts and technologies such as: TCP/IP, HTTP/S, SSL/TLS, mTLS, PKI, WebSocket, DNS, load balancers, proxies, network routing, etc.
• Cloud Platforms - AWS, GCP, or Azure
• DevOps deployment automation, Kubernetes and Docker platform

Job Description

We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include:

• Build outreach to existing rolodex and new opportunities.
• Relentless manage customer followup and your own pipeline, against quotas.
• Work with our Growth team to increase product awareness.
• Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements.
• Guide customers through implementation plans to further adoption and drive paid conversion.
• Work with our Product and Engineering to share feedback and feature requests.
• Create content and refine scripts to support the customer journey and engagement points.
• Maintain pipeline data and account information in DevRev's in-house CRM.

Ideal Candidate Qualifications:

• New Business Development Skills: Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base.
• Entrepreneurial Spirit: A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes. This includes a willingness to experiment with new strategies and approaches to achieve sales targets.
• Strategic Thinker: Capable of developing and executing strategic sales plans that align with company objectives and market trends. This involves analyzing market data, identifying growth opportunities, and adapting tactics accordingly.
• Autonomous and Self-Motivated: Comfortable working independently and taking initiative to drive sales initiatives forward. This includes being self-motivated to meet and exceed sales targets without constant supervision.
• Passion and Commitment: Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships.
• Risk-Taker and Resilient: Willingness to embrace risk and overcome setbacks with resilience. Ideal candidate embodies founder's mentality, often entails a high tolerance for ambiguity and the ability to navigate uncertainty.
• Customer-Centric Approach: Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction.
• Innovative Problem Solver: Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market.
• Leadership Potential: Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals.

The ideal candidate drives immediate sales but also contributes to the overall growth and success of the business through their entrepreneurial mindset and strategic thinking.

As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.

Since public launch, Emergent has reached $100M ARR in 8 months. 6M+ users across 190+ countries have built 6.5M+ applications on Emergent. We've raised $100M+, backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.

We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.

We're hiring builders who want ownership, speed, and impact at global scale.

The Role: We're looking for a high-ownership, execution-focused Enterprise Account Executive to drive new business and expansion across enterprise accounts. This role is ideal for someone who thrives in fast-moving environments, understands complex sales cycles, and can translate emerging technology into real business outcomes.

What You'll Do:

• Own the full sales cycle from prospecting to closure across enterprise accounts
• Identify, engage, and develop new business opportunities within target accounts
• Build strong relationships with key stakeholders including CXOs, product leaders, and operations heads
• Understand customer workflows, challenges, and strategic priorities, and map them to Emergent's capabilities
• Drive consultative conversations focused on outcomes, not just product features
• Run tailored demos, use-case discussions, and solution walkthroughs aligned to client needs
• Collaborate closely with SDRs, product teams, and leadership to drive deal progression and closures
• Build and manage a strong pipeline through outbound efforts and strategic account planning
• Own deal strategy, negotiation, and closure with a focus on high-quality revenue

What We're Looking For:

• 3 to 6 years of experience in SaaS sales, preferably in enterprise or mid-market segments
• Strong hunter mindset with proven ability to generate and close new business
• Experience managing multi-stakeholder sales cycles
• Ability to sell into product, engineering, operations, or business teams
• Strong communication and storytelling skills, with the ability to simplify complex technology
• High ownership, urgency, and ability to operate in ambiguity
• Prior exposure to AI, automation, or developer tools is a plus

What Makes This Role Unique:

• Sell a category-defining AI product in a high-growth market
• Direct exposure to founders and leadership
• Opportunity to build and shape the enterprise GTM motion from early stages
• High impact role with clear ownership and growth trajectory

Who You Are:

• Curious, driven, and comfortable in zero-to-one environments
• You care about outcomes, not just activity
• You can balance speed with strategic thinking
• Excited about the future of AI and how it transforms how companies operate

Benefits and Perks:

1. Daily Meals: Lunch and Dinner provided
2. Family Insurance: 3 Lakhs worth of coverage for you and your family
3. Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed
4. Flexible Working Hours: Work arrangements that fit your life and commitments

Let's build the future of software together.

About the role

As an India Public Sector Account Executive at Anthropic, you'll drive the adoption of safe, frontier AI within the Indian government and public sector space, establishing and growing our presence in this strategic market. You'll leverage your consultative sales expertise and deep understanding of the Indian public sector landscape to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, policy, and marketing teams, you'll help define our market entry strategy and value proposition for the Indian public sector.

Responsibilities

• Lead Anthropic's market entry and expansion in the Indian public sector, establishing our presence and building relationships with key stakeholders across central and state government departments, ministries, and agencies
• Own the full sales cycle for Indian public sector opportunities, from initial outreach through to successful deployment, with a focus on building long-term strategic partnerships
• Navigate the unique procurement requirements, security standards, and compliance frameworks specific to Indian government technology adoption, including GeM (Government e-Marketplace) and other procurement channels
• Collaborate with policy teams to ensure alignment with Indian government AI strategies, the IndiaAI Mission, and Digital India initiatives
• Engage actively with government-led AI initiatives, including participation in forums like the India AI Impact Summit and state-level AI conferences
• Design and execute innovative sales strategies tailored to the Indian public sector environment, meeting and exceeding revenue targets while maintaining strong relationships with procurement teams and decision-makers
• Provide market intelligence and feedback to product teams to ensure our offerings meet Indian public sector requirements, use cases, and regulatory considerations
• Build and maintain relationships with relevant systems integrators (including TCS, Infosys, Wipro), technology partners, and government digital transformation partners in the Indian market
• Develop and document best practices for Indian public sector engagement, creating playbooks that can scale our presence in the market
• Serve as a leader within the broader public sector team, sharing insights and collaborating on cross-market opportunities

You may be a good fit if you have

• 12+ years of enterprise sales experience in the Indian public sector, with a proven track record of driving adoption of emerging technologies across central and state government departments
• Deep understanding of Indian government procurement processes (including GeM, tender processes), security requirements, and technology adoption frameworks
• Experience navigating India's regulatory environment, including data localization requirements, IT Act compliance, and emerging AI governance frameworks
• Demonstrated ability to build and grow new market segments, with potential to develop into a leadership role as our India operations scale
• Strong track record of managing complex sales cycles and securing strategic deals in the public sector, with experience in both central and state government engagements
• Experience navigating multiple stakeholders across government departments and ministries, building consensus and providing innovative solutions
• Excellent communication skills and ability to present confidently to all levels, from technical teams to senior government officials and secretaries
• Strategic thinking combined with hands-on execution capabilities
• Ability to work independently while maintaining strong collaboration with global teams
• Comfort operating in a dynamic, high-growth environment with evolving regulatory frameworks
• A passion for safe and ethical AI development, with the ability to articulate its importance in the public sector context, particularly for inclusive development and governance transformation
• Fluency in English required; proficiency in Hindi or other regional languages is a plus

Location: Delhi, India

Position Summary

We are looking for you - The, Performance Marketing Director has ultimate accountability for the effectiveness of the entire Performance Marketing team. As a performance media expert, this person will have expertise in an array of addressable paid advertising strategies that utilizes tech based buying and optimization tools to positively affect our client’s ROI including search, display, social, mobile, local, Ecom and video. This role will have an increasing focus on Demand Generation and Response Management as our clients look to monetize online. This person should also understand the interplay and synergy between traditional and digital media and have the ability to build and scale an integrated team of performance practitioners.

The Director is responsible for leading the Execution teams of a large enterprise client’s performance marketing accounts towards stated client and company objectives. The Director will manage and direct Performance Media teams, including Group Heads, Operations Supervisors, Senior Manager, Manager and Executives. Proven account management and team leadership experience is essential, along with experience in online marketing and digital media.

Account Management

• Develops, manages, and monitors client service delivery executions of the assigned accounts
• Oversees process development and execution management
• Assures quality control of all media planning and implementation
• Enforces Best Practices
• Prepares and presents annual financial plans and human resources plans

Performance Media

• Implements Planning Process for the assigned accounts and holistic media planning across all digital disciplines paid search, display, social, native, video and Ecom
• Coordinates efforts across different digital media channels to drive optimized recommendations
• Continuously evaluate and improve upon all digital media opportunities
• Attend to client meetings as needed, interface as needed with executive level and middle management level on client side during meetings and presentations
• Participates in building and evolving the PM practice, vision and areas of expertise
• Understands and expands business prospects by having a thorough understanding of all the services provided by the agency.

Team Leadership & Development

• Embraces and encourages a culture based on team work, collaboration, and intellectual curiosity
• Motivates, leads, and manages internal teams, working collaboratively to drive programs that meet our clients’ performance and business objectives
• Drives adoption of stated account management best practices through example setting, positive reinforcement and behavioural correction
• Assists in interviewing, hiring, training, mentoring, developing, and evaluating team members
• Conducts performance reviews and career path plans for direct reports
• Provide training in cross media planning to their direct reports and bellow teams

Skills

• Ability to forecast expected outcomes of Brand and ROI campaigns and manage spend accordingly
• Proven expertise with relevant platform tools (DoubleClick Bid Manager, Google AdWords tools, Facebook tools etc.), Media Research Tools (ComScore, GWI, TGI etc.)
• Strong written and verbal communication skills
• Strong organizational skills, detail-oriented and capable of multi-tasking
• Superb client relationship and management skills
• Proven problem solving skills and ability to think outside of the box
• Detail oriented and responsive, deadline-driven with strong quantitative reasoning skills
• Provide timely and actionable feedback to the team to aid in their development and improvement

Qualifications

Education:

• Graduate/ Post Graduate Degree or related work experience
• Concentration in Marketing, Finance, Digital Media, Accounting, or related field preferred
• Google and Facebook Blueprint Certified Professional
• Extreme attention to detail with the ability to prioritize and execute in a fast-paced environment

What You Can Expect From Interactive Avenues

Interactive Avenue’s  vision is to make advertising more insightful to the brands. We do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. It’s important that we hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. As an Interactive Avenues employee, we promise you a workplace that invests in your career, cares for you and is fun and engaging. We believe these factors create a workplace where you can be yourself and do amazing work.

The Service Delivery Manager (SDM) delivers an end-to-end customer experience across both NOC and Helpdesk, combining service governance, relationship management, and proactive success planning to drive outcomes, reliability, and long-term partnership growth.

You serve as the primary operational contact for service health, escalations, adoption, retention, and customer success outcomes.

KEY RESPONSIBILITIES

1. Customer Success & Relationship Management

• Own customer satisfaction, retention, and value realization.
• Lead Monthly/Quarterly service reviews with MSP owners/CIOs and decision-makers.
• Drive proactive communication, sentiment tracking, and expectation alignment.
• Identify upsell/cross-sell opportunities with the Account Manager.
• Own churn prevention and risk management; maintain RAG account health.

2. Unified Service Delivery Ownership (NOC + Helpdesk)

• Own end-to-end delivery across Helpdesk and NOC, from request/alert through resolution and post-incident follow-up.
• Maintain ticket/incident lifecycle health: response times, communication quality, escalation accuracy, and resolution effectiveness.
• Ensure performance to SLAs/SLOs and key KPIs (e.g., FCR, TTR, SLA adherence) across both service lines.
• Govern monitoring and operations (alert triage, patching, backup, AV/AM) and ensure Helpdesk queue hygiene and productivity.
• Track trends via unified dashboards (ticket flow, incidents, alert volumes, patch/backup health); validate tooling/RMM performance and surface systemic risks.
• Partner with Helpdesk leadership and NOC engineering on RCA, critical-incident communications, corrective actions, and continuous improvement.

3. Unified Operational Governance

• Run unified operating cadences across Helpdesk + NOC.
• Own escalation governance: tracking, RCA follow-through, and customer communications.
• Maintain CRM/SFDC data accuracy and integrity.
• Ensure compliance with contractual SLAs/SLOs and KPIs.
• Lead cross-functional escalations with Engineering, Deployment, AM, Billing, Sales, and Support.

4. Onboarding & Adoption

• Own onboarding for new unified (NOC + Helpdesk) customers.
• Ensure a smooth handoff from Sales to Delivery.
• Validate prerequisites (RMM access, credentials, documentation, and KB alignment).
• Enable customers on how to engage Helpdesk/NOC effectively (channels, expectations, escalation paths).
• Track onboarding milestones, adoption, and outcomes.

5. Reporting & Analytics

• Deliver monthly performance reporting across both service lines.
• Summarize service quality, incident trends, compliance, RCA themes, and usage analytics.
• Present KPI dashboards and prioritized improvement opportunities.
• Partner with data/BI resources to improve operational insights.

REQUIRED SKILLS & EXPERIENCE

Technical Skills

• Monitoring/RMM: Datto RMM, VSA, VSA X
• Ticketing/PSA: Autotask, Salesforce, PSAs
• Working knowledge of patching, backup, AV/AM, servers/workstations, and networking
• Incident lifecycle and major-incident management fundamentals
• Basic OS/network/endpoint troubleshooting
• Excel and Power BI reporting

Customer Success Skills

• Executive stakeholder management (Owner/C-level)
• Renewal and retention ownership
• Clear executive communication
• Data-driven storytelling
• Contract and value alignment

Professional Skills

• Analytical, structured problem-solving
• Excellent written and verbal communication
• High accountability and ownership
• Manage multiple customers in parallel
• Cross-functional collaboration

Experience

• 0–5 years in service delivery, customer success, or managed services
• Hands-on exposure to both Helpdesk and NOC workflows
• MSP/IT services background preferred
• Experience managing high-value accounts

SUCCESS METRICS

• Renewals/retention
• Compliance KPIs and SLA/SLO adherence
• CSAT/NPS targets
• Kaseya production adoption opportunities
• Service-review cadence compliance

Renewals Specialist, Financial Operations

Data, Quality Control & Invoice Lifecycle Management

Finance Department

Reports to Global Renewals Manager

Role Overview

The Renewals Specialist is a critical operational role based within our Global Capability Centre (GCC) in India, supporting the broader Renewals team in delivering accurate, timely, and compliant contract renewals. Rather than managing a dedicated book of customers, this role functions as the operational backbone of the Renewals organization — ensuring data integrity, forecast accuracy, and cross-functional alignment so that Renewal Opportunity Owners can focus on advancing and closing deals.

This individual will work closely with Renewals team members, Customer Success Managers, Finance, Product, and Sales to eliminate roadblocks, maintain pipeline visibility, and uphold the quality of renewal forecasting dashboards reviewed daily by executive leadership, including the CFO. The ideal candidate is highly detail-oriented, process-driven, and comfortable working across multiple systems and stakeholders in a fast-paced, high-accountability environment.

Key Responsibilities

Renewal Calculations & Proposal Preparation

Own the initial internal calculation of renewal proposals, including pricing, quantities, pro-rata adjustments, and co-terming calculations. Ensure all figures are accurate, validated against internal systems, and ready for Renewal Opportunity Owners to progress.

Pipeline Monitoring & Renewal Lifecycle Management

Own the day-to-day monitoring of the renewals pipeline, tracking renewal stages and proactively identifying risks to on-time closure. Follow up with Account Managers to confirm assigned renewals are being actively worked and that opportunity stages are progressing accurately in Salesforce. Escalate blockers to Renewals leadership as needed.

Back-Office Support for Renewal Owners

Support Renewals team members with back-end execution, including generating order forms and renewal paperwork based on direction provided by the team (e.g., multi-year extensions, percentage-based increases). Manage other administrative and operational functions required to move renewals forward efficiently.

Renewal Deal Desk Preparation

Assist Renewal Opportunity Owners in preparing for Renewals Deal Desk, ensuring all required data, documentation, and approvals are in order ahead of submissions. Monitor the pipeline of open renewal opportunities and assist in identifying those requiring inclusion on the Deal Desk docket.

Salesforce & NetSuite Data Integrity

Maintain complete, accurate, and up-to-date renewal data in Salesforce throughout the renewal lifecycle. Conduct regular audits between Salesforce and NetSuite to ensure billing records align with contracted terms. Identify and resolve discrepancies proactively to protect revenue accuracy and forecast integrity.

Renewal Forecast Accuracy & At-Risk Tracking

Support Renewals leadership in maintaining the accuracy of renewal forecast dashboards used by executive leadership on a daily basis. Track at-risk renewals and validate that Upsell and Cancellation flags are accurately reflected in Looker forecasts. Conduct regular calls with Customer Success Managers to confirm forecast status and document outcomes including heal plays, saves, and downsells.

Invoice Management & Financial Validation

Take ownership of the end-to-end invoice release process, ensuring invoices are issued accurately and on time. Validate pricing, quantities, terms, and billing details across all relevant systems. Coordinate approvals with appropriate stakeholders and partner with Accounts Receivable to ensure timely release. Proactively resolve any data discrepancies or blockers that could delay invoicing.

Reporting, Analytics & Dashboard Maintenance

Support Renewals leadership with reporting, analytics, and ongoing maintenance of Looker dashboards. Provide data-driven insights to help the team identify trends, risks, and opportunities within the renewals portfolio.

Cross-Functional Relationship Management & Collaboration

Establish and maintain strong working relationships with Customer Success Managers, Product team members, Finance, and Sales. Serve as a proactive liaison to ensure that roadblocks to renewal are identified and addressed in a timely manner. Organize and facilitate team calls to review product updates and ensure the Renewals team stays current on new features and enhancements relevant to the renewal process.

Ad-Hoc Projects & Renewals Leadership Support

Support the Renewals leader with ad-hoc projects and initiatives as needed, including developing customer-facing materials (e.g., one-pagers highlighting product value and recent enhancements), executing steps related to AI-driven initiatives, and contributing to process improvement efforts across the renewals organization.

Salesforce Notes & Documentation

Update Salesforce notes and opportunity records on behalf of Renewals team members as directed, ensuring a complete and current audit trail of renewal activity and customer interactions.

Training & Professional Development

Complete all required internal training programs in a timely manner. Proactively stay informed on new products, platform features, and internal process updates, incorporating relevant knowledge into daily renewals support activities.

Required Skills & Experience

• 3+ years of experience in renewal operations or revenue operations roles
• Strong proficiency with Salesforce, including data entry, pipeline management, and opportunity tracking.
• Demonstrated ability to support reporting and analytics functions; experience with Looker or comparable BI/dashboard tools is a plus.
• High attention to detail with a proven track record of accuracy in data-sensitive, high-volume environments.
• Strong cross-functional collaboration skills with the ability to work effectively across Sales, Finance, Customer Success, and Product teams.
• Excellent written and verbal communication skills, with the ability to follow up professionally and persistently with stakeholders at multiple levels.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Comfortable working in a GCC (Global Capability Centre) environment and supporting a geographically distributed team.
• Experience working with AI productivity tools such as Claude, ChatGPT, or similar platforms.
• Prior exposure to SaaS renewal processes, subscription billing models, or recurring revenue operations.

Preferred Qualifications

• Experience with Looker or other business intelligence and dashboard tools.
• Experience with CPQ or similar quoting tools

Sales Director - India

Role Overview

The Sales Director (SD) for India leads a high-performing team of Account Executives, responsible for achieving revenue targets across complex accounts. The role is focused on coaching, enabling, and guiding the team to execute at the highest level through structured pipeline management, deal progression, and disciplined forecasting.

The SD acts as a strategic mentor, helping the team prioritize opportunities, remove obstacles, and apply creativity to close complex deals while ensuring operational rigor across forecasting, CRM hygiene, and account planning.

Key Responsibilities

Talent Development & Coaching

• Coach and develop Account Executives to strengthen skills in executive engagement, deal structuring, and strategic account management.
• Identify skill gaps and create targeted development plans for individuals and the team.
• Guide recruitment decisions to build a balanced, high-performing team capable of handling both Enterprise and Strategic accounts.
• Cultivates a high-performance culture by acting as a magnet for top-tier sales professionals and industry leaders 

Pipeline Generation & Opportunity Prioritization

• Help the team focus on high-value opportunities and prioritize efforts to maximize pipeline impact.
• Mentor reps in discovering new use cases, expanding accounts, and identifying strategic entry points.
• Challenge assumptions and provide creative guidance to overcome roadblocks in opportunity creation.

Deal Management & Execution Oversight

• Inspect top deals weekly, evaluate deal health, and guide next-step strategies.
• Coach the team on deal structuring, multi-stakeholder alignment, and executive engagement.
• Assist in removing obstacles and accelerating deal progression through collaborative problem-solving.

Forecasting & CRM Discipline

• Ensure the team maintains accurate, evidence-based forecasts.
• Enforce disciplined use of CRM tools and pipeline hygiene, providing feedback and corrective guidance.
• Use data-driven insights to coach the team on risk management, prioritization, and deal focus.

Executive Presence & Strategic Guidance

• Guide the team in engaging executives effectively and influencing decision-making at the highest level.
• Support reps in framing business value and positioning the organization as a strategic partner.
• Provide perspective on enterprise account strategy and long-term growth initiatives.

Define, execute, and adapt the specific go-to-market strategy for the India region, identifying key vertical targets and strategic partnerships critical for long-term growth and market penetration.Act as the primary interface between the India sales team and company  functions (e.g., Product, Finance, Global Sales Leadership) to ensure alignment on product roadmap, pricing strategies, and regional investment needs.

Analytical Leadership & Problem-Solving

• Use analytics to identify performance trends, pipeline gaps, and high-risk opportunities.
• Coach the team to apply structured approaches to complex deals and multi-threaded accounts.
• Encourage creative problem-solving to overcome obstacles and maximize revenue impact.

Preferred Qualifications

• 12+ years of enterprise sales leadership experience, with proven success coaching both Enterprise and Strategic Account teams.
• Track record of building high-performing teams and developing top talent.
• Experience in structured sales methodologies and managing complex, multi-million-dollar deals.
• Strong executive presence with the ability to guide teams in C-suite engagement.
• Demonstrated ability to prioritize initiatives, problem-solve creatively, and drive accountability across teams.

Core Competencies

Success Profile

Top-performing SDs:

• Coach and elevate a high-performing Enterprise and Strategic team to exceed revenue targets.
• Prioritize opportunities effectively, ensuring the team focuses on the highest-value deals.
• Inspect and guide deal progression, helping reps overcome roadblocks creatively.
• Enforce operational discipline across forecasting, pipeline management, and CRM hygiene.
• Serve as a strategic mentor, developing the team’s skills, confidence, and long-term growth potential.

The Opportunity

As Postman continues to expand its enterprise footprint in India, we are hiring an Enterprise Sales Manager to lead and scale a team of Enterprise Account Executives focused on large, complex enterprise accounts.This is a net-new leadership role created to define and scale Postman’s enterprise sales motion in India. The ideal candidate brings deep experience selling technical SaaS platforms into large enterprises, strong people leadership, and the ability to navigate complex, multi-stakeholder buying environments.

This role is critical to translating Postman’s strong bottom-up developer adoption into top-down, strategic enterprise partnerships.

What You’ll Do

• Lead and scale a team of Enterprise Account Executives selling into large, strategic enterprise account.
• Drive disciplined execution of complex, long-cycle enterprise deals involving security, legal, procurement, platform teams, and executive stakeholders
• Establish strong deal inspection, forecasting, and pipeline rigor aligned with enterprise sales best practices
• Own and consistently exceed enterprise revenue targets for the regionDrive new logo acquisition and large-scale expansions within existing enterprise accounts
• Guide Enterprise AEs in building account-centric strategies focused on multi-year value creation
• Coach teams to articulate Postman’s value beyond features — including developer productivity, security, governance, compliance, and AI-driven workflows
• Help customers understand Postman as a strategic platform, not just a developer tool
• Partner closely with Solutions Engineering, Customer Success, Product, and Legal to execute enterprise deals successfully
• Act as an escalation point for complex customer needs across onboarding, security reviews, and commercial negotiations
• Build a culture of ownership, accountability, and continuous improvement
• Set the standard for enterprise selling excellence in India

About You

• 8+ years of experience in enterprise SaaS sales, including people management of Enterprise AEs
• Proven track record of closing and scaling large, complex enterprise deals
• Experience selling technical platforms (developer tools, infrastructure, cloud, data, security, or AI-adjacent products)
• Deep understanding of enterprise buying processes, including security, compliance, legal, and procurement
• Strong command of enterprise sales methodologies (MEDDIC, Miller Heiman, Sandler, etc.)
• Experience with consumption-based and platform sales models
• Strong coaching and deal-strategy capabilities
• Ability to engage credibly with senior technical leaders and C-suite executives
• Excellent communication, judgment, and executive presence
• Builder mentality - comfortable operating in ambiguity and scaling something early
• Customer-first and empathetic leadership style
• Passion for developing people and building long-term enterprise relationships

The Opportunity

We are looking for a Strategic Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The Opportunity

We are seeking an Enterprise Account Executive with proven experience selling into large organizations, particularly within the DevOps ecosystem. This role requires a strategic hunter mindset with the ability to land and expand within enterprise accounts, navigate complex sales cycles, and build strong customer partnerships that grow into multi-million-dollar relationships.

You will own a targeted list of 10–20 enterprise accounts and be responsible for building deep account penetration strategies, collaborating with technical teams, and delivering value across multiple stakeholders.

What You’ll Do

• Own the full sales cycle for enterprise accounts, from prospecting through close and expansion.
• Drive land-and-expand motions
• Manage large deal sizes, with the ability to close larger, strategic deals
• Exceed an annual quota through consistent pipeline generation, deal progression, and account growth.
• Partner cross-functionally with Sales Engineering, Customer Success, and Product teams to deliver tailored solutions.
• Develop executive-level relationships with DevOps leaders, CIOs, and engineering decision-makers.
• Bring a consultative approach to sales by combining data-driven insights with stakeholder input to ensure adoption and expansion.
• Leverage account-based strategies to build momentum and accelerate enterprise adoption.

About You

• 8+ years of closing experience in enterprise SaaS sales.
• Proven success selling into the DevOps ecosystem (tools, platforms, or adjacent infrastructure).
• Demonstrated ability to navigate complex, multi-threaded enterprise sales cycles.
• Experience driving land-and-expand strategies with both mid-size and large accounts.
• Strong track record of exceeding quota.
• Comfort presenting to technical stakeholders and executives alike. 
• Excellent storytelling, data-driven selling, and consultative sales skills.

About the role

We are seeking a Customer Account Manager who is deeply committed to customer success and passionate about guiding them through every stage of their journey, driving meaningful outcomes and lasting partnerships. This Role is a Hybrid role in Bengaluru. 

In this role, you will be instrumental in shaping HackerRank's vision of prioritizing "skills over pedigree" in developer hiring and career growth. Your contributions will encompass optimizing customers' utilization of HackerRank in their hiring processes. Collaborating seamlessly with colleagues, you will elevate our strategic partnerships with customers. And be responsible for all renewal and expansion and revenue.

What you’ll do

• Own a Book of Business strategy that drives adoption, engagement, measurable value, and growth.
• Build tailored account strategies that guide customers to achieve hiring and talent development goals while ensuring retention and expansion.
• Act as a strategic advisor by leading customer and internal teams, removing roadblocks, and accelerating adoption.
• Cultivate executive and stakeholder relationships to position HackerRank as a critical partner in workforce strategy.
• Proactively manage customer health with check-ins, QBRs, and success planning to ensure seamless renewals and expansions.
• Maintain accurate forecasts and pipeline visibility to align growth opportunities with customer needs.

Who you are

• You bring 3+ years of sales experience with B2B SaaS companies.
• Resilient and persistent. You navigate challenges, solve problems, and keep pushing toward meaningful outcomes.
• Curious and customer-centric. You seek to deeply understand goals, challenges, and industry trends.

Even better if you have

• You can articulate complex ideas clearly, tailor messaging to different audiences, and engage effectively with both customers and internal teams.
• A collaborative mindset. You work seamlessly across teams, bringing together Customer Success, Product, and Sales to ensure customer needs are met.
• Familiarity with developer hiring or technical assessments.
• Skill in engaging HR/Talent and Technical decision-makers to align hiring and workforce planning goals.

You will thrive in this role if

• Enjoy being the Captain - enjoy owning the customer relationship and championing their success.
• Are skilled at engaging HR/Talent & Technical decision-makers, helping them navigate hiring and workforce planning goals.
• Believe in long-term partnerships and being the trusted advisor for your customers.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Overview of job

We are currently looking for a Director – Strategy to join us in Bangalore office. In this role, you will be responsible for crafting the digital narrative for brands on scaled digital platforms, leading to successful brand outcomes

Reporting of the role

This role reports to: Strategy Lead, with dotted line reporting to the Business lead

3 best things about the job:

1. You will be responsible for building India -centric cultural and audience understanding relevant for the brand through superior storytelling, leveraging local insights, trends & socio-economic shifts
2. This would help unlock category, consumer cultural, competition and shopping insights that lead to improved media recommendations for existing clients
3. Lead strategic conversations with senior clients on identifying growth levers - new audiences, platforms and media models to drive brand metrics

In this role, your goals will be:
In three months:

• Get deep understanding of the category, consumer and competition approach for your set of brands
• Present deep dive on audience behaviours, attitudes, emerging trends relevant to be addressed in marketing – both qualitative and quantitative
• Start engaging directly with the client on key projects
• Work with the media team in landing the implications of the insights on media recommendations

In six months:

• Regular engagement with client with a cadence on strategy
• Working on identified large strategy project along with account team, based on business challenge
• Work with cross-functional teams as the strategy expert guiding content, influencer and other brand activations

In 12 months:

• Delivering Breakthrough work by new thinking around audiences, consumer journeys, platforms that influence brand goals
• Bringing cross-category learnings together to set up client strategy workshops, setting up partner days, and regular reviews with clients
• Involved in central strategy projects that deliver thought leadership with articles and whitepapers

What your day job looks like at WPP Media:

• Research, research, research! – Build a strong foundation that elevates discussions with senior clients
• Crafting narratives that address the business/brand problem statement with strong insights
• Working with cross-functional teams including content, media planners to land the implications of these insights into action plans
• Strong overview and custodian of the account’s strategic direction, business challenges and emerging oppurtunities

What you’ll bring:

• Extremely well-read, well informed about marketing trends especially in the travel sector, having a strong pov on culture, audiences, localised insights, brand building and emerging role of technology in marketing
• Extreme curiosity – investigating the why of something, being able to draw patterns and learnings from multiple industries and adjacencies
• Excellent presentation and storytelling skills –Independently building a client-centric perspective, ability to confidently present to senior management, make executive level visually stunning presentations
• Familiarity with digital marketing principles including OTTs, Video, Social and KOLs
• Must be able to articulate consumer journey, key touchpoints/platforms and brand behaviour on platforms needed for brand growth
• Optimistic and collaborative – Being able to successfully work across functions, disciplines while being seen as a valuable contributor and enabler

Minimum qualifications:

• 8+ years with a blend of account planning and media agency exposure
• MBA++ with marketing specialisation
• Preference for working on global brands in senior roles presenting to top management
• Must understand fundamentals of digital marketing including Google, Meta certifications.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About the Role

As Anthropic's first Enterprise Account Executive for Industries in India, you'll pioneer our enterprise AI adoption strategy across the subcontinent's diverse industrial landscape. This is a foundational role where you'll build our presence from the ground up, securing transformative deals with India's leading enterprises while establishing Anthropic as the trusted AI partner for digital transformation initiatives.

You'll navigate India's unique enterprise ecosystem—from traditional conglomerates undergoing digital transformation to new-age tech leaders setting global benchmarks. Your deep understanding of how Indian enterprises operate, make decisions, and adopt technology will be crucial in positioning Claude as the AI solution that can drive both efficiency and innovation while maintaining the highest standards of safety and reliability.

As our inaugural Industries generalist in India, you'll have the rare opportunity to shape our go-to-market strategy across multiple verticals, building the playbook for how Anthropic serves Indian enterprises. You'll work closely with our global teams while maintaining the autonomy to adapt our approach to local market dynamics.

The Opportunity

India's enterprise landscape presents unique opportunities for AI adoption—from BFSI (Banking, Financial Services, and Insurance) institutions modernizing their tech stack, to manufacturing giants embracing Industry 4.0, to IT services companies embedding AI into their global delivery models. You'll be at the forefront of this transformation, helping enterprises leverage AI to serve not just India's 1.4 billion people but also their global operations.

Responsibilities

Market Building and Strategy Development

• Establish Anthropic's enterprise presence across key Indian industrial sectors including BFSI, Manufacturing, IT/ITES, Pharmaceutical, Retail, Telecom, and Energy
• Develop sector-specific strategies that account for Indian regulatory requirements, data localization needs, and industry-specific compliance standards
• Build relationships with key stakeholders including CXOs, digital transformation leaders, and innovation heads at India's top enterprises
• Create the India playbook for enterprise AI adoption, documenting successful approaches that can scale across the region

Revenue Generation and Account Development

• Own end-to-end sales cycles for complex, multi-stakeholder enterprise deals, often involving board-level decisions
• Drive strategic expansion within lighthouse accounts that can serve as references for their entire industry
• Navigate procurement processes unique to Indian enterprises, including rate contracts, empanelment procedures, and multi-year agreements
• Collaborate with system integrators and consulting partners who often influence enterprise technology decisions in India

Solution Development and Customer Success

• Co-innovate with customers to develop India-specific use cases, from vernacular customer service to automated compliance reporting
• Understand sector-specific challenges such as financial inclusion in BFSI, supply chain optimization in manufacturing, or patient care in healthcare
• Position AI strategically within the context of Digital India initiatives and enterprise modernization programs
• Ensure successful deployments that can scale from proof-of-concept to enterprise-wide implementation

Cross-functional Leadership and Market Intelligence

• Partner with global product teams to prioritize features critical for Indian enterprises, such as multi-language support and integration with local systems
• Collaborate with legal and compliance teams to navigate India's evolving AI and data protection regulations
• Provide market intelligence on competitive dynamics, pricing expectations, and emerging use cases unique to India
• Build internal alignment between Anthropic's global strategy and India's market requirements

You May Be a Good Fit If You Have

Essential Experience

• 8-10+ years of enterprise sales experience in the Indian market, with a proven track record of closing large, complex deals
• Deep understanding of Indian enterprises including decision-making processes, budget cycles, and stakeholder dynamics
• Experience selling transformational technology (Cloud, AI/ML, Digital Transformation platforms) to Indian enterprises
• Established relationships with senior executives across multiple industry verticals

Industry and Market Knowledge

• Sector expertise in at least 2-3 major Indian industries with understanding of their unique challenges and opportunities
• Familiarity with Indian business groups and conglomerates, understanding how decisions flow in these complex organizations
• Knowledge of government initiatives like Digital India, Smart Cities, and their impact on enterprise technology adoption
• Understanding of Indian regulatory landscape including data protection laws, sector-specific compliance requirements

Skills and Competencies

• Consultative selling expertise with the ability to position AI as a strategic business driver, not just a technology solution
• Complex deal structuring experience including multi-year contracts, phased deployments, and outcome-based pricing
• Cross-cultural communication skills to work effectively with both Indian stakeholders and global teams
• Technical acumen to engage credibly with CTOs, architects, and data science teams
• Strategic thinking balanced with execution excellence and attention to detail

Personal Attributes

• Entrepreneurial mindset to build a market from scratch with limited local resources initially
• Cultural navigator who can bridge global product capabilities with local enterprise needs
• Relationship builder who understands that trust and credibility are paramount in Indian enterprise sales
• Patient yet persistent approach to long enterprise sales cycles while maintaining momentum
• Passionate about India's digital future and the role AI can play in accelerating economic growth

Strong Candidates May Also Have

• Experience with Indian conglomerates like Tata, Reliance, Aditya Birla, Mahindra groups
• Relationships with Indian system integrators such as TCS, Infosys, Wipro, HCL
• Track record of first-in-market roles or launching new products in India
• Domain expertise in areas critical to Indian enterprises like GST compliance, Aadhaar integration, UPI payments
• Graduate degree from premier Indian institutions (IITs, IIMs, ISB)
• Multi-language capabilities especially Hindi and regional languages
• Experience navigating public sector and PSU sales processes

What Makes This Role Unique

As the founding Industries Account Executive in India, you'll have unprecedented influence over how one of the world's leading AI companies serves the world's largest democracy and fastest-growing major economy. You'll build something from scratch—creating the frameworks, partnerships, and success stories that will define Anthropic's presence in India for years to come.

This role offers exposure to India's most transformative enterprises across diverse sectors, from century-old industrial houses embracing AI to digital-native companies setting new benchmarks. You'll be the voice of Indian enterprises within Anthropic, ensuring our products evolve to serve one of the world's most dynamic markets.

The Impact

Your work will directly contribute to India's AI-powered economic transformation, helping enterprises serve billions of customers more effectively while creating new opportunities for growth and innovation. By establishing Anthropic as the trusted AI partner for Indian enterprises, you'll play a crucial role in ensuring AI development remains safe, beneficial, and aligned with Indian values and needs.

This position is based in Bangalore/Mumbai/NCR with travel across India. We're looking for someone who can build a strong local presence while collaborating globally.

Come join our Sales team

Our Sales team is dedicated to advancing Karat’s mission by forming meaningful, long-term partnerships with software engineering and recruiting leaders at organizations worldwide.

What you will do

As a Director of Partner Success at Karat, you will serve as the strategic relationship lead for IT Service Providers in India participating in Karat's Partner Talent Solution program, working directly with senior GCC and delivery center leaders to build conviction in Karat's value and help partners achieve stronger talent outcomes. This is an individual contributor role; the strategy and direction are set in close partnership with Karat's SVP of Go-to-Market, and your job is to bring that strategy to life on the ground in India with credibility, consistency, and commercial instinct.

This role will require up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events.

• Foster strategic relationships with India-based IT Service Provider (ITSP) partners, serving as the primary external point of contact across onboarding, adoption, performance, and long-term growth.
• Execute the partner engagement strategy set by Karat's GTM leadership, translating direction from the SVP of GTM into consistent, high-quality partner interactions and measurable outcomes.
• Influence senior GCC and delivery center leaders on how partnering with Karat strengthens hiring quality, improves candidate readiness, and helps partners differentiate in the market.
• Guide new partners through onboarding and activation, ensuring a strong launch and building the foundation for measurable, long-term engagement.
• Monitor partner adoption, usage, and performance trends; identify risks and opportunities; and proactively surface recommendations that improve partner outcomes.
• Serve as a high-credibility representative of Karat in onsite and executive touchpoints, building trust with senior stakeholders and helping them understand the strategic value of deeper engagement.
• Translate field insight and partner feedback into clear, actionable input for GTM leadership; contributing to how the partner program evolves over time.

The experience you will bring

• 8+ years in a partner-facing, client-facing, customer success, or account management role; ideally in IT services, staffing, enterprise technology, or talent solutions
• Proven ability to build credibility with and influence senior stakeholders, including GCC leaders and delivery center executives
• Strong executive presence; polished, persuasive, and comfortable leading onsite and virtual conversations with senior leaders
• Experience articulating business value in a way that drives action; connecting a solution to outcomes like talent quality, partner differentiation, and placement success
• Demonstrated success managing strategic relationships while maintaining operational rigor across a portfolio of partner workstreams
• Strong analytical instincts; able to interpret performance data, identify patterns, and turn insight into actionable recommendations
• Excellent written and verbal communication skills, with the ability to represent Karat credibly across both executive and day-to-day interactions
• A proactive, ownership-oriented mindset with strong follow-through and a bias toward driving outcomes within a defined strategy

This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.

This position is open to candidates authorized to work in India only. No visa sponsorship provided.

Position Overview: 

We are looking for a Director who can bridge the gap between high-level business outcomes and deep technical execution. You will lead our global CSM and Service Delivery teams, ensuring that our largest enterprise clients don’t just "use" our software, but fundamentally harden their security posture because of it.

This is a high-impact, hybrid leadership role. You will be responsible for the entire post-sales lifecycle - from the first mile of implementation to the long-term expansion of the account. Most importantly, you will be the Executive Technical Sponsor for our Tier-1 global accounts.

Key Responsibilities

• Strategic CISO Advisory: Lead Executive Business Reviews (EBRs) that skip the fluff. You must be capable of discussing threat actor trends, threat landscape reports, regulatory compliances, and risk mitigation strategies with C-suite stakeholders.
• Customer Success Management
• Unified Success Strategy: Design and execute a worldwide CSM playbook that prioritizes technical health, feature adoption, customer engagement, and gross/net retention.
• Team Leadership: Recruit, mentor, and scale a world-class team of technically-inclined CSMs and Implementation Engineers.
• Reporting and Metrics: Establish and track key performance indicators (KPIs) to measure the success of customer success initiatives and report on customer health and satisfaction. Lead and conduct business reviews.
• Global Service Delivery
• Manage the global service delivery team for all of CloudSEK’s service lines - Customer Onboarding, Product Support, Co-manage and Takedowns.
• Restructure/expand the team and implement standard ITSM processes to support CloudSEKs rapid global growth.
• Deliver key operational metrics for identifying areas of improvement and decision making.
• The Bridge: Act as the primary feedback loop between our largest customers and our Product/Engineering teams. You aren't just passing on "feature requests"; you are translating operational pain and customer business value into product requirements.

Requirements

• Cybersecurity Pedigree: 15+ years in the cybersecurity industry. You likely started in the SOC or security engineering, leading into customer facing consulting roles.
• The CISO Whisperer: Proven track record of holding "value conversations" with CISOs. You understand their world: budget constraints, board reporting, and the constant pressure of "not becoming a headline."
• Technical Depth: Deep knowledge of a variety of cybersecurity technologies and preferable in the External Digital Risk Protection and threat intelligence space.
• Service Delivery Leadership: Leadership experience in a high-growth SaaS environment, specifically managing both Success and Professional Services/Delivery.
• Operational Excellence: You live in the data. You know your NRR, GRR, and NPS/CSAT scores by heart and know which levers to pull to move them.

Why you will love it

• You won't be "just another leader." You’ll stay technically sharp while driving massive business growth.
• You’ll have the autonomy to redefine/build a global function.
• You’ll be working on a product that actually stops the "bad guys", not just one that generates more noise.

The Team:

The Account Executive, a pivotal member of our India enterprise sales team, is dedicated to driving growth by acquiring new clients across the region. This role is solely focused on expanding our footprint through strategic logo acquisition and market penetration. Leveraging top-tier products and effective sales strategies, the Account Executive collaborates closely with Value Engineers, Business Development Representatives, Partner ecosystem, and other cross-functional teams to identify and capture high-value new business opportunities.

The Role:

The primary objective is to build and expand market presence by capitalizing on untapped opportunities in the region. As an Account Executive specializing in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. Key responsibilities include

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success as a hunter in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities and cultivating new business opportunities.
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• 15+ years of experience in selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Effective and articulate communication skills, with proficiency in English.

The Team:

The Account Executive, a pivotal member of our India enterprise sales team, is dedicated to driving growth by acquiring new clients across the region. This role is solely focused on expanding our footprint through strategic logo acquisition and market penetration. Leveraging top-tier products and effective sales strategies, the Account Executive collaborates closely with Value Engineers, Business Development Representatives, Partner ecosystem, and other cross-functional teams to identify and capture high-value new business opportunities.

The Role:

The primary objective is to build and expand market presence by capitalizing on untapped opportunities in the region. As an Account Executive specializing in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. Key responsibilities include

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success as a hunter in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities and cultivating new business opportunities.
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• 15+ years of experience in selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Effective and articulate communication skills, with proficiency in English

The Team:

The Enterprise Account Executive, a pivotal member of our India enterprise sales team, is dedicated to driving growth by acquiring new clients across the region. This role is solely focused on expanding our footprint through strategic logo acquisition and market penetration. Leveraging top-tier products and effective sales strategies, the Account Executive collaborates closely with Value Engineers, Business Development Representatives, Partner ecosystem, and other cross-functional teams to identify and capture high-value new business opportunities.

The Role:

The primary objective is to build and expand market presence by capitalizing on untapped opportunities in the region. As an Account Executive specializing in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. Key responsibilities include

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success as a hunter in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities and cultivating new business opportunities.
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• 15+ years of experience in selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Effective and articulate communication skills, with proficiency in English

JOB DESCRIPTION

Senior/Staff Engineer – InfoSec Risk & Compliance

Location: Bengaluru, India | Department: Information Security
Experience Level: 6-9+ years | Employment Type: Full-Time, Permanent

Lead compliance transformation and security governance scaling at Netradyne. Own enterprise GRC platform implementation, manage multi-framework audits (ISO 27001/42001, SOC 2, HIPAA), and drive customer compliance acceleration enabling enterprise revenue growth.

KEY RESPONSIBILITIES

Facilitate Audit & Certification

• Drive ISO 42001 (AI governance), SOC 2 Type II, RED Directive EN 18031, ISO 27001, HIPAA programs
• Design vendor risk assessment program with SLA enforcement
• Manage external audits and certification timelines

GRC Platform Implementation

• Lead enterprise GRC tool deployment and configuration across all frameworks
• Build automated evidence collection, remediation tracking, and compliance reporting
• Create executive risk dashboards and governance reporting

Customer Compliance & Revenue

• Build RFP/RFI response framework reducing turnaround to <10 business days
• Develop customer-facing Trust Centre portal reducing RFP volume
• Manage customer security questionnaires and account support

Risk Optimization & International Support

• Design quarterly self-assessment (QSA) process via GRC automation
• Maintain AI risk register (model degradation, bias, privacy risks)
• Support 15-country compliance expansion (GDPR, local regulations)

REQUIRED QUALIFICATIONS

Education & Certifications

• Bachelor’s/master’s degree in information security, Computer Science, or related field
• Active professional certification: CISSP, CCSP, CISM, CCSK, ISO 27001/42001 Lead Auditor, or equivalent
• Demonstrated audit Senior/Staff: ISO 27001 and/or SOC 2 field audit participation (2+ cycles)

Core Technical Competencies (Must Have)

KNOWLEDGE & PROFESSIONAL SKILLS

Technical Skills: (Should Have)

• Enterprise Resilience:Design BCP/DR, failover testing, 24/7 uptime SLAs for multi-region expansion
• AI Security:Threat modelling, adversarial attack scenarios, responsible AI assurance (ISO 42001)
• Cloud Compliance:Data classification, multi-region governance, DLP enforcement, CloudTrail/Azure Logs monitoring
• Infrastructure-as-Code:Terraform/CloudFormation for audit-trail automation
• API Integration:REST APIs for GRC, ticketing systems, SIEM/DLP tool integration

Preferred: IoT/embedded systems (RED Directive), RPA, network-layer authentication (RADIUS/LDAP), certificate management

Professional:

• Collaborate with cross-functional teams (IT, Engineering, Sales, Device, Finance, Legal, Privacy, HR) for compliance alignment
• Lead GRC platform implementation and governance workflow design
• Communicate risk and compliance status to executive leadership and board
• Support 24/7 on-call rotation for security incidents and emergencies
• Continuous learning mindset; ability to adopt emerging compliance frameworks (AI governance, new regulations)