About the Role

As a Channel Sales Manager, National Partners (Midwest) you'll be pivotal in scaling Verkada's reach and impact by developing and managing a network of high-performing LVARs (large value-added resellers). You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline with named strategic Large VARs. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business via Security Integrators or IT LVAR partners. Experience managing and growing partners: Sentinel, NTT, World Wide Technologies, AHEAD, or Marco Technologies is highly preferred.
• Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Midwest based (near a major city/airport): Must be open to 50% travel across the country.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Client Services Support Analyst

***Unfortunately, the Client Services Support Analyst is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area because this is a hybrid role and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading.

Day to day activities include:

As an Client Services Support Analyst, you will be a member of the Client Services team in the development and deployment of Access Genius, our best-in-class market access pull-through solution for our biopharmaceutical clients. The products include interactive platforms and tools to optimize their sales and marketing strategies. In this role, you will build your expertise in a variety of areas including business requirements, testing, project management, software development life cycle processes, organization, attention to detail, communication, critical thinking, and biopharmaceutical commercialization.

• Collaborate with mentors and leadership to understand “why” and “how” to best initiate projects to facilitate learning and career growth
• Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities
• Responsible for collecting business requirements based on client input and testing of product offerings
• Responsible for project plan development, execution and maintenance. Collaborate with team members to communicate project accomplishments, risks and mitigation plans to keep project delivery on track
• Facilitate requirements for creative design and Medical, Legal, Regulatory (MRL) submissions processes
• Develop competency in client MRL review systems and approval processes
• Coordinate meetings with Engagement, Business Intelligence and Application Teams and/or key content experts as necessary
• Manage the client inquiry process to ensure client satisfaction

Qualifications:
Required:

• Bachelor’s degree

Other required:

• Availability to work Eastern Standard Time and potentially outside the company’s standard hours of operation when necessary
• Internet connection that will support working on large files, video and audio calls
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to travel up to 5%

Preferred:

• Project Coordination experience
• Detail oriented self-starter with strong organizational and communication skills
• Project Management Software

#linkedinremote

***Unfortunately, the Client Services Business Analyst II - Healthcare Data role is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area, and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading.

Position Summary: Client Services Business Analyst II – Healthcare Data

We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients.

Key Responsibilities:

• Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets.
• Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations
• Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives.
• Effectively communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences.
• Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision.
• Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams.
• Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making.
• Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship.

Qualifications & Experience:

• Bachelor’s degree
• Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space
• 3–5 years of experience with SQL Server, data integration, ETL development, and data validation techniques.
• Strong command of data storytelling and the ability to explain complex logic to diverse audiences.

Technical & Soft Skills:

• Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python.
• Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy.
• Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams.
• Comfortable mentoring and setting quality standards for others in the team.

***Unfortunately, the Client Services Business Analyst II - Healthcare Data role is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area, and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading.

Position Summary: Client Services Business Analyst II – Healthcare Data

We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients.

Key Responsibilities:

• Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets.
• Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations
• Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives.
• Effectively communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences.
• Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision.
• Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams.
• Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making.
• Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship.

Qualifications & Experience:

• Bachelor’s degree
• Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space
• 3–5 years of experience with SQL Server, data integration, ETL development, and data validation techniques.
• Strong command of data storytelling and the ability to explain complex logic to diverse audiences.

Technical & Soft Skills:

• Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python.
• Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy.
• Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams.
• Comfortable mentoring and setting quality standards for others in the team.

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Bloomington, IN area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Lafayette, IN area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the South Bend, IN area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the South Bend, IN area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Lafayette, IN area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Bloomington, IN area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization.  

Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines – which are all directly injected into patients worldwide.  As such, there is a strong emphasis on quality and continuous improvement at Simtra.  We hold ourselves to the highest quality and regulatory standards.

While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging.  Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide.

Why join Team Simtra? Because we:

Make it HAPPEN – We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers.

Make it TOGETHER – We work as one, respecting each voice and tapping into our unique strengths across teams—so we can solve problems in new ways.

Make it RIGHT – We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members.

Make it COUNT – We take pride in our day-to-day work, knowing the impact we make – taking on challenges big and small to improve patient health.

The role:

The Development Scientist role is responsible for independently managing development projects and investigating improvements of technology that advance formulation development, process development, and manufacturing at Simtra. This role is also responsible for training scientists in formulation and process development for injectable products. The scientist reports directly to the Global Senior Scientist.

The responsibilities:

• Independently design and manage research studies that demonstrate the scientific capabilities at Simtra, solve challenging process development problems for potential clients, and that can be published in peer-reviewed journals and presented at scientific meetings.
• Collaborate with scientists in Bloomington and Halle to introduce potential new clients to Simtra, learn about their molecule / project, and propose possible directions for developing the product.
• Collaborate with the development scientists at both sites to overcome possible challenges in the development of a product.
• Investigate possible solutions to challenges that may be encountered during product development.
• Develop and utilize a digital twin during conjugation and purification of antibody drug conjugates and possibly other areas of development and manufacturing.
• Develop, implement, and optimize techniques and procedures in the field of formulation and lyophilization development or analytical development and validation. Develop a deeply differentiated technical skill set to contribute to department capabilities for product development.
• Sought out by other teams and individuals to offer technical advice; may act as coach, mentor, supervisor, and technical advisor to junior members within the discipline.
• Implement new or improved techniques and procedures around specific tasks. Apply state-of-the-art techniques in the area of expertise to develop new or improved products.
• Apply specialized technical and theoretical knowledge in creative ways to a broad range of difficult problems. Contribute to technical feasibility analysis, which incorporates multiple disciplines where new and unproven methods and technologies are required. Generate innovative solutions to highly complex problems where little clear precedence exists. Incorporate advanced theories, methods and technologies from around the world to develop new innovative products/processes.
• Examine the use of predictive modeling and data analysis for formulation and process development to improve platforms for client projects.
• Utilize operational excellence and statistical tools to improve experimental design, process efficiency, or quality/compliance.
• In addition to having an in-depth knowledge and understanding of GxP and related regulations and guidance, is able to provide expert insights into such regulations so as to facilitate efficient product registration and/or is an active participant in the generation, review, adoption and interpretation of such regulations.
• Maintain current knowledge of relevant quality and other regulatory requirements related to research and development (product development, design and safety) to ensure compliance in all research, data collection and reporting activities.
• Investigate routes of collaborating with start-ups or other companies to obtain funding for research and development initiatives.
• Interact and collaborate with Sales, Marketing, and Program Management groups to professionally introduce potential new clients to Simtra Development and Pre-Commercial Services as well as other teams and capabilities.
• Develop and conduct scientific training programs in formulation and process development for BDEs, PM, and clients in collaboration with business development.

Required Qualifications:

• Bachelor's degree in Chemistry, Biochemistry, Pharmaceutical Science or a scientific discipline with at least 15 years of relevant experience, or MS with at least 10 years, or a scientist with a PhD in Pharmaceutical science, Chemical Engineering, or a scientific discipline.
• Lab experience includes research in GMP environment, leadership of technical teams, and project management experience is desirable.
• Computer proficiency in Microsoft Word, Excel, and Outlook and the ability to use enterprise software (examples include: TCU, Trackwise, etc.)
• Strong statistical skills and ability to use standard statistical software (examples include MiniTab, JMP) preferred.

Physical / Safety Requirements:

• Wear all PPE required by EHS (typically safety glasses, lab coat, gloves but may include a respirator).
• Duties may require overtime work, including nights and weekends
• Use of hands and fingers to manipulate office equipment is required
• Position requires sitting for long hours, but may involve walking or standing for periods of time.
• This position requires handling of laboratory chemicals
• Must be able to qualify for 20/25 corrected vision.

In return, you’ll be eligible for[1]:

• Day One Benefits
  • Medical & Dental Coverage
  • Flexible Spending Accounts
  • Life and AD&D Insurance
  • Supplemental Life Insurance
    • Spouse Life Insurance
    • Child Life Insurance
  • 401(k) Retirement Savings Plan with Company Match
  • Time Off Program
    • Paid Holidays
    • Paid Time Off
    • Paid Parental Leave and more
  • Adoption Reimbursement Program
  • Education Assistance Program
  • Employee Assistance Program
  • Community and Volunteer Service Program
  • Employee Ownership Plan
• Additional Benefits
  • Short and Long-Term Disability Insurance
  • Voluntary Insurance Benefits
    • Vision Coverage
    • Accident
    • Critical Illness
    • Hospital Indemnity Insurance
    • Identity Theft Protection
    • Legal and more
  • Onsite Campus Amenities
    • Workout Facility
    • Cafeteria
    • Credit Union

[1] Current benefit offerings are in effect through 12/31/26

Disclaimer

This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job.  It may not be inclusive of all the duties and responsibilities of the job.  Simtra reserves the right to make modifications based on business requirements.

Equal Employment Opportunity

Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Data Privacy

To learn more about Simtra's approach to data privacy, please review the Simtra Recruitment Platform Global Privacy Policy:  https://simtra.com/privacy-policy/

Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization.  

Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines – which are all directly injected into patients worldwide.  As such, there is a strong emphasis on quality and continuous improvement at Simtra.  We hold ourselves to the highest quality and regulatory standards.

While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging.  Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide.

Why join Team Simtra? Because we:

Make it HAPPEN – We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers.

Make it TOGETHER – We work as one, respecting each voice and tapping into our unique strengths across teams—so we can solve problems in new ways.

Make it RIGHT – We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members.

Make it COUNT – We take pride in our day-to-day work, knowing the impact we make – taking on challenges big and small to improve patient health.

This role:

The Project Manager, New Business acts as the primary leader for new business opportunities and client transfer activities.  This role leads projects through process development, validation, and commercialization activities by ensuring that all milestone requirements are delivered per agreed upon project specifications while balancing cost, resource and time commitments. They set appropriate customer and client team member expectations through the use of Project Management tools and guidelines while ensuring effective communications are achieved with all team members. The Project Manager ensures achievement of project objectives for assigned customers by mitigating risk and solving problems. 

This position reports to the Senior Manager, New Business in Bloomington, Indiana.

The responsibilities:

• Primary client facing role covering all aspects of product life-cycle, including proposal, contract, technical transfer and validation through commercialization. Supporting marketing and sales campaigns in order to understand client and market needs
• Performing technical evaluations of incoming new project opportunity requests, facilitating the Potential Product Evaluation and PAC meetings, initiating pricing discussions with finance, business development, sales and marketing and writing the final customized business proposal committing to scope, timeline, and cost.
• Participating in contract negotiations as decision maker for technical and site-specific business topics, as well as contract enforcement following agreement execution.
• Actively supporting client‘s filing and customer relationship management and business development initiatives to ensure client satisfaction.
• Ensuring smooth transfer to commercial team upon successful completion of project tech transfer and validation.
• Ownership of the Client Forecasting and Demand/Supply Obligations (Sales & Operations Planning) and ownership of client program Quarterly Business Review Meetings.
• Ensures roles and responsibilities are clear across internal and external organizations to achieve desired results.
• Leads internal and external project team meetings and ensures clear actions are documented and committed enabling timeline achievement.
• Ensures collaboration and respect are maintained in all experiences while constructively providing appropriate guidance and feedback.
• Primary contact for ongoing client projects and uses best practices in communication processes. Minimizes extraneous information and reduces non-essential communications. Manages information appropriately with all parties while sharing feedback and insight to drive improvements.
• Establishes expectations with all stakeholders and customers through clearly documented processes (Project Tracker, Scope Document, Timeline, and SharePoint). Ensures understanding through direct and active communication channels.
• Determine appropriate service recovery response and deliver message and appropriate action to customer while coordinating with internal partners. Effectively manages trade-offs between customer service, profitability and capabilities.
• Anticipates project challenges and risk scenarios and prepares/leads and executes proactive mitigation strategies internally and/or with clients to ensure optimal results. Manages project interdependencies by use of project management tools that support monitor/control and effective risk management.
• Coordinates agreed upon scope change control when a change is proposed, ensuring financial obligations are assessed/collected from customer due to changes or additions to project scope.
• Utilizes Action Item List, timelines, project scorecards, project metrics, and deliverable tracking to drive project performance and ensure facility personnel understand progress and critical attention areas.
• Identifies opportunities for improvement and ensures internal partners take ownership and drive results.\Achieves billable project activities per business guidelines and approved project plans. Works with customer and sales to ensure additional work activities are billed and that the project meets profit guidelines.
• Contributes technical and product knowledge throughout the project lifecycle and understands balance and timing of involving appropriate technical resources throughout the project lifecycle through other experts when needed.
  
  

Required qualifications:

• Bachelor’s degree required, preferably in a business or scientific discipline
• Minimum of three years of pharmaceutical product development or manufacturing experience preferred and three years of project management experience preferred, preferably in a service business.
• Must be well versed in Project Management tools and must possess knowledge of related disciplines
• PMP certification desired
• Computer proficiency in Microsoft Word, Excel, PowerPoint, and Outlook and the ability to use enterprise software (examples include: JDE, Veeva, Trackwise, etc.)
  
  

Physical / safety requirements:

• Duties may require overtime work, including nights and weekends
• Position requires sitting for long hours, but may involve walking or standing for periods of time
• Ability to qualify for Grade C gowning required

In return, you’ll be eligible for[1]:

• Day One Benefits
  • Medical & Dental Coverage
  • Flexible Spending Accounts
  • Life and AD&D Insurance
  • Supplemental Life Insurance
    • Spouse Life Insurance
    • Child Life Insurance
  • 401(k) Retirement Savings Plan with Company Match
  • Time Off Program
    • Paid Holidays
    • Paid Time Off
    • Paid Parental Leave and more
  • Adoption Reimbursement Program
  • Education Assistance Program
  • Employee Assistance Program
  • Community and Volunteer Service Program
  • Employee Ownership Plan
• Additional Benefits
  • Short and Long-Term Disability Insurance
  • Voluntary Insurance Benefits
    • Vision Coverage
    • Accident
    • Critical Illness
    • Hospital Indemnity Insurance
    • Identity Theft Protection
    • Legal and more
  • Onsite Campus Amenities
    • Workout Facility
    • Cafeteria
    • Credit Union

[1] Current benefit offerings are in effect through 12/31/26

Disclaimer

This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job.  It may not be inclusive of all the duties and responsibilities of the job.  Simtra reserves the right to make modifications based on business requirements.

About Carvana

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. 

For more information on Carvana and our mission, sneak a peek at our company introduction video.

About the team and position

Carvana’s Market Operations is known for its team-oriented, fast-paced environment. 

We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.

What you’ll be doing

• Motivating, inspiring, and leading a team of Market Leaders based in various locations across a region of the United States.
• Balancing execution, process improvements, and impeccable customer service.
• Helping launch and expand Carvana markets and car vending machines.
• Keeping every detail of your markets operating like a well-oiled machine, but also taking time to think through strategy and process with a broad perspective and making the necessary improvements to fuel future growth.
• Collaborating with leadership, peers, and direct reports to drive meaningful results.
• Helping interview, select, onboard, and train a team of Customer Advocates and Market Leaders and giving them the tools, resources, and guidance they need to be successful. Employee development is an essential part of this role.
• Regularly travel to each of your markets to conduct on-site visits. These visits must infuse your market with the culture and performance standards that make the Carvana team member and customer experience exceptional.
• Working cross-functionally with groups company-wide, including Logistics, Product, Inspection Centers, Customer Care, Marketing, and People Operations.
• Other duties as assigned.

What you should have

• 7+  years of operational experience preferred.
• At least 5 years experience of leading teams with 2 years managing managers preferred.
• A strong sense of urgency with the ability to improve operational efficiency.
• Excellent problem-solving skills with the ability to think outside the box.
• Strong analytical and critical thinking skills.
• Excellent communication skills.
• Ability to implement change across multiple HUB locations.  
• Willingness to work on weekends.
• Willingness to travel (up to 75%) required.
• Interest in working hard, being challenged in a fast-paced environment, and having fun while doing so.

It would be great if you also had

• High influencing skills.
• Experience with change management.
• An analytical mindset.
• A passion for people development.
• A strong leadership presence.
• A Bachelor’s degree from an accredited undergraduate institution.

What we’ll offer in return

• Full-Time Salary Position 
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
• Must be able to read, write, speak, and understand English.
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
• Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
• Frequent driving requires excellent visual activity and manual dexterity.
• Requires to work in outdoor weather conditions.
• Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. 
• Frequently communicates with customers and must be able to exchange accurate information. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

About Carvana

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. 

About the team and position

Carvana’s Market Operations is known for its team-oriented, fast-paced environment. 

We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.

What you’ll be doing

• Motivating, inspiring, and leading a team of Market Leaders based in various locations across a region of the United States.
• Balancing execution, process improvements, and impeccable customer service.
• Helping launch and expand Carvana markets and car vending machines.
• Keeping every detail of your markets operating like a well-oiled machine, but also taking time to think through strategy and process with a broad perspective and making the necessary improvements to fuel future growth.
• Collaborating with leadership, peers, and direct reports to drive meaningful results.
• Helping interview, select, onboard, and train a team of Customer Advocates and Market Leaders and giving them the tools, resources, and guidance they need to be successful. Employee development is an essential part of this role.
• Regularly travel to each of your markets to conduct on-site visits. These visits must infuse your market with the culture and performance standards that make the Carvana team member and customer experience exceptional.
• Working cross-functionally with groups company-wide, including Logistics, Product, Inspection Centers, Customer Care, Marketing, and People Operations.
• Other duties as assigned.

What you should have

• 7+  years of operational experience preferred.
• At least 5 years experience of leading teams with 2 years managing managers preferred.
• A strong sense of urgency with the ability to improve operational efficiency.
• Excellent problem-solving skills with the ability to think outside the box.
• Strong analytical and critical thinking skills.
• Excellent communication skills.
• Ability to implement change across multiple HUB locations.  
• Willingness to work on weekends.
• Willingness to travel (up to 75%) required.
• Interest in working hard, being challenged in a fast-paced environment, and having fun while doing so.

It would be great if you also had

• High influencing skills.
• Experience with change management.
• An analytical mindset.
• A passion for people development.
• A strong leadership presence.
• A Bachelor’s degree from an accredited undergraduate institution.

What we’ll offer in return

• Full-Time Salary Position 
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
• Must be able to read, write, speak, and understand English.
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
• Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
• Frequent driving requires excellent visual activity and manual dexterity.
• Requires to work in outdoor weather conditions.
• Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. 
• Frequently communicates with customers and must be able to exchange accurate information. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach

Role Summary:

The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time. 

This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information. 

Reports to: VP, Process Server Network 

Key Responsibilities:

• Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
• Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
• Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
• Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
• Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
• Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
• Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
• Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
• Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
• Ensure clear communication of marketplace logic and changes across internal teams and to the broader network

Qualifications: 

• Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
• Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
• Demonstrated ability to drive measurable business outcomes and influence user behavior
• Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
• Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
• Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
• Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
• Strategic thinker with a bias toward action and strong problem-solving skills
• Experience building or scaling systems in early or growth-stage environments preferred
• Strong communication skills with the ability to clearly explain complex concepts and strategies

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $102,000 to $120,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

21GRAMS, a Real Chemistry subsidiary is an advertising agency born to make healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you? 

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

Role summary:  

21GRAMS is in search of a Senior Art Director to generate and delivery quality creative materials. Art directors are responsible for the visual style, art, images and photographs and must adhere to client’s marketing strategies, objectives, and expectations. The main objective is to promote business growth by developing groundbreaking creative concepts

What you'll do:

• Develop and execute creative marketing strategies that encompasses and meets the client’s marketing strategies and objectives

• Understand and maintain understanding of client’s positions and the current marketing environment to adapt and navigate to success

• Oversee a team to ensure quality for a final product

• Communicate with team members in a productive manner to ensure goals are being met

• Think strategically with understanding of assigned accounts, medical categories, and market

This position is a perfect fit for you if:  

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.  

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.  

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.  

• You are highly organized self-starter, able to work independently and under tight deadlines.  

What you should have:   

• Bachelor’s Degree

• 3+ years of healthcare advertising experience preferred

• Experience in healthcare advertising

• Effective oral and written communication skills

• Computer proficiency with knowledge of design programs

• Managerial and leadership skills and the ability to work with a team

• Decisive problem-solving abilities

Pay Range: $100,000.00-$115,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

**We are only hiring for this role in the CST or EST time zones**

At Greenlight Guru, we help the world’s most innovative medical device companies bring high-quality, life-changing products to market faster. We serve 1000+ global customers with our quality management and clinical data capture software, helping them get their products on the market and keep them there. 

When you join the team at Greenlight Guru, you’ll be a part of a collaborative, mission-driven team working in one of the most exciting and rewarding industries on the planet. Backed by JMI Equity, one of the premier growth equity firms for SaaS companies, Greenlight Guru is growing—and looking for individuals who are difference makers. Is that you?

We are looking for a commercially-minded, revenue-driven, highly technical Solutions Engineer to join our organization with a heavy focus on selling to software engineering teams. Reporting to the Director of Product Marketing, you are responsible for translating our product strategy into confident, effective value-based selling. You will work alongside Sales to support live deals, bring product and technical depth into buyer conversations, and turn field experience into reusable assets that scale across GTM. You focus on the last mile of the buying journey - proving technical fit, reducing risk, and helping buyers move forward with confidence. While you are a strategic partner to Sales on active deals, being situated within the Product Marketing team allows you to act as a critical bridge between our product’s capabilities and our market-facing message. You are a technical storyteller who knows how to connect "how it works" with "why it matters." You’ll use real-world deal experience to stress-test and refine our positioning, competitive strategy, and the assets we use to win.

Responsibilities

Value Selling & Deal Execution

You own technical confidence in active deals and are accountable for buyer certainty in our technical fit. Your performance is largely measured by your impact on revenue.

• Technical Discovery & Diagnosis: Lead additional deep-dive discovery during demos to uncover a prospect’s current tech stack and pain points. You help diagnose the technical "why" before prescribing a solution.
• Value-Based Demonstrations: Deliver demos tailored to the buyer’s specific goals and success criteria. Lead with value and differentiation, not feature walkthroughs.
• Trial & Evaluation Ownership: Own the trial experience end-to-end, including setup, guidance, and success criteria. Ensure trials clearly demonstrate value and differentiation.
• Technical Deal Support: Act as a persistent partner in the deal, not a one-time resource. Stay current on deal status, identify technical risks, and partner with AEs to move deals forward.
• Expansion & RFP Support: Support expansions and at-risk renewals. Partner with AEs and PMM to ensure RFPs have high positioning impact and technical clarity.

Technical Assets & Demo Environments

You are responsible for maintaining the "technical sales toolkit," ensuring the GTM team has accurate, field-ready assets to sell efficiently.

• Scalable Asset Creation: Build and maintain reusable technical sales assets—such as walkthroughs, video snippets, and PoC templates for APIs/integrations—that help the field scale.
• Demo Environment Ownership: Maintain stable and accessible demo environments. You ensure demo data supports realistic, value-based storytelling for our core personas.
• Demo Narrative: Collaborate with PMM to ensure the core demo narratives are technically accurate and reflect how the product is actually used in the field.

Cross-Functional Collaboration & Enablement

You act as the resident technical authority, ensuring seamless alignment between the Product, Marketing, and Sales organizations.

• Cross-Functional Collaboration: Serve as the trusted technical lead for AEs, AMs, and CSMs. You are a strong collaborator who bridges the gap between technical details and GTM strategy.
• Product Readiness: Stay current on what’s shipping and why it matters. Translate new features into demo-ready flows, technical FAQs, and narratives for the GTM team.
• Field Intelligence Loop: Serve as the "voice of the buyer." Identify patterns in technical objections or competitive gaps and provide clear, actionable feedback to Product to influence the roadmap.

Candidate Profile

• Commercially Minded: You understand that technical depth exists to win deals and drive revenue.
• Strategic Partner: You know when to lead technically and when to support the broader sales strategy.
• Solution Storyteller: You can translate product capabilities into outcomes that actually matter to a buyer.
• Ownership Mindset: You treat deals, proof points, and internal process improvements as your personal responsibility.

Qualifications

• Technical Sales Experience: Proven track record delivering value-led technical demonstrations to software engineers and highly technical buyers, translating complex platform capabilities (APIs, integrations, developer workflows) into clear business and technical outcomes.
• Software Development Fluency: Strong working knowledge of modern SDLC practices, including requirements management, Git-based version control, CI/CD workflows, and release processes, with hands-on experience using Jira and similar developer tools (e.g., issue tracking, sprint boards, workflow configuration) in real engineering environments.
• API & Integration Literacy: Practical understanding of REST APIs, authentication methods, and system integrations - confident discussing how systems connect, how data flows between platforms, and how traceability or automation is maintained.
• Code Familiarity: Hands-on familiarity with code platforms (you have written or actively used code-based tools) and can speak fluently about repositories, commits, pull requests, and automation workflows.
• SaaS Background: Experience at a small-to-mid-sized SaaS company where you helped build or refine the SE function, processes, or demo environments - not just operate within an established structure.
• Revenue Impact: A clear track record of directly supporting revenue, advancing complex opportunities, and influencing deal outcomes in partnership with Account Executives.
• Learning & Ownership Mindset: Thrives in a fast-moving, evolving environment — actively seeks feedback, adapts quickly, rolls with change, and contributes ideas that help the team continuously improve how we sell and deliver technical value.
• Nice to Have: Experience in life sciences/medtech environments or running technical proof-of-concepts.

Benefits you’ll enjoy:

• Flexible Paid Time Off policy and working hours
• Home Office stipend for new hires
• Multiple Medical Insurance options, plus Dental and Vision
• 401k (with company match) 
• Equity Program Eligibility (based on role and/or tenure)
• Paid Maternity and Paternity Leave
• Disability insurance

Greenlight Guru is an Equal Opportunity Employer. Individuals seeking employment at Greenlight Guru are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. If you need assistance or accommodations to submit your application for this position, please email careers@greenlight.guru.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for the assigned geography and establish relationships with customers to drive demand for Sunosi (solriamfetol) in approved patients. SUNOSI is indicated to improve wakefulness in adults with excessive daytime sleepiness due to obstructive sleep apnea or narcolepsy. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.

The Field SAM will be responsible for product performance at a territory level, be expected to be a disease category expert and a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficiency in both virtual and live customer engagements.
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership.
• Promote Sunosi within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Develop strong customer relationships by better understanding the customer’s needs.
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials).
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients.
• Communicate territory activity in an accurate and timely manner as directed by management.
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
• Successfully complete all training classes.
• Complete administrative duties in an accurate and timely fashion.
• Manage efforts within assigned promotional budget.
• Must be able to effectively collaborate across all corporate functions.
• Attend medical congresses and society meetings as needed.
• Ensure timely access for patients through patient services and savings programs.

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university.
• Minimum of 5 years of field customer experience and/or account management.
• Demonstrated experience delivering outstanding results.
• Minimum of 3 years Healthcare Professional experience with relevant CNS/Psychiatry experience will also meet the qualifications for this role.
• Previous pharmaceutical, biotech, or medical marketing/sales experience with at least five years in specialty sales preferred.
• CNS/Psychiatry experience preferred, but not required.
• Launch experience strongly preferred.
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals.
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
• Comfortability with uncertainty and high expectations.
• Patient support services experience a plus.
• Strong digital marketing aptitude.
• Strong interpersonal, presentation, and communication skills.
• Frequent driving, including extended periods of time behind the wheel.
• Prolonged sitting and standing as part of daily job functions.
• Ability to lift and carry up to 30lbs regularly.
• Overhead reaching required to close and secure liftgates or similar equipment.

Salary & Benefits

The anticipated salary range for this role is $110,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. 

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful sale of our products. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels. 

SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. 

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Migraine/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel 
• Prolonged sitting and standing as part of daily job functions 
• Ability to lift and carry up to 30lbs regularly 
• Overhead reaching required to close and secure liftgates or similar equipment 

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get mental healthcare into the hands of everyone!

We’re looking for a Part-Time Psychiatric Nurse Practitioner who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse patient base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so that you can create your own schedule and focus fully on providing impactful care!

**This is a contract position** 

What you'll do:

• Treat patients in your state(s) of licensure 
• Conduct initial Psychiatric Diagnosis Interview Examinations (PDE) for new patient referrals and Evaluation & Management (E/M) sessions for established patients
• Use the Talkspace platform to conduct video call sessions with patients, submit clinical documentation, and manage patient treatment plans
• Coordinate with the Talkspace psychiatry team as needed

Perks:

• Easy-to-Use: You can seamlessly conduct video call sessions with patients, manage cases, create treatment plans, and submit your clinical documentation for each patient
• No Overhead: Say goodbye to insurance barriers, marketing budgets, administrative costs, and other expenses associated with private practice
• Flexible: Practice from the comfort and safety of your own home, on your own time. Select your own schedule that works with your other personal or professional obligations
• Secure: We protect all patient-provider communications using best-in-class, bank-level security and encryption technology
• HIPAA-Compliant: We adhere to HIPAA BAA regulations and ethical codes regarding patient confidentiality

Compensation:

• $110 per initial session with a new patient referral (Psychiatric Diagnosis Interview Examination - 45-60 min)
• $30-$85 per follow-up session with an established patient, depending on the length of the session (Evaluation and Management - 10-49 min)

About you:

• You must have an active Psychiatric Mental Health Nurse Practitioner (PMHNP) license in Indiana state and 2+ years prescribing experience
• Active DEA and individual NPI number
• Submission of a fully completed, signed CAQH application
• Collaborating/supervising physician agreement, or willing to obtain one
• Reliable internet connection
• Independent liability insurance; minimum coverage amount required is $1 million occurrence/$3 million aggregate

Why Talkspace?

‍Talkspace is a clinical quality led Telehealth company, focused on making quality behavioral health accessible and affordable to millions in need. Its signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can send their dedicated providers unlimited text, video, picture and audio messages from anywhere, at any time. Talkspace also provides psychiatry services and prescription fulfillment, adolescent therapy and couples counseling.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Job Opportunity: HVAC Parts Specialist with ElitAire in Indianapolis, IN

Do you thrive on helping customers and developing strong relationships? Do you excel at identifying solutions and solving logistic challenges? Are you seeking a career growth opportunity? If your answer is yes, we need to talk!

As a Parts Specialist at ElitAire, you will provide parts and aftermarket support to customers using a broad variety of HVAC equipment. You will also be responsible for processing parts sales, customer orders, and responding to customer’s inquiries and questions.

A Day in the Life:

• Assist customers with various product related inquiries and parts identification.
• Process customer orders and purchases with appropriate vendor supply team.
• Support internal sales team by providing overall technical support and researching options including but not limited to receiving and processing orders, product and service questions, warranty administration and overall customer needs.
• Secure additional orders through proactive recommendations based on clients' needs.
• Assist in vendor sales, inventory, purchasing, pricing, and warranty administration.
• Maintain warehouse inventory accuracy.

Career Growth and Promotion Opportunities:

• Earn the lead responsibility to support and manage 100% of Service department aftermarket needs.
• Earn a promotion to become ElitAire Parts Store Manager with counter sales. Start-up our inaugural Parts Store including determination of inventory carried, pricing strategy, marketing, and team building. Be responsible for overall store budget and profitability.
• Earn the long-term opportunity to become the ElitAire Aftermarket Business Leader for the entire territory.

The ideal candidate will be self-motivated, accurate, efficient, and capable of responding to customer needs. Additional requirements:

• Bachelor’s Degree or Equivalent technical experience with HVAC Commercial Parts
• 5+ years of HVAC and/or Sales Experience
• Excellent customer service and interpersonal skills
• Ability to lift up to 50-Lbs with or without an accommodation
• Ability to operate a powered lift

Join ElitAire, where our commitment to both customers and our team defines our success. We prioritize people and deliver top-notch sales, service, and controls to the commercial and industrial HVAC market across Ohio, Kentucky, and Indiana. Since 2008, we've grown from 7 employees to a thriving team of approximately 95, and we're on a robust trajectory of expansion. 

To learn more about ElitAire, visit our website and our LinkedIn page:

https://elitaire.com/

https://www.linkedin.com/company/elitaire/

This is an exciting opportunity to do something extraordinary: Join a growing team that delivers engineered solutions for sustainable design and energy efficient HVAC systems. Come join us by applying online today!

Employer is EEO/M/F/D/V. Please no third-party candidates or phone calls.

#ZR

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach

Role Summary:

The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time. 

This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information. 

Reports to: VP, Process Server Network 

Key Responsibilities:

• Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
• Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
• Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
• Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
• Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
• Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
• Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
• Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
• Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
• Ensure clear communication of marketplace logic and changes across internal teams and to the broader network

Qualifications: 

• Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
• Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
• Demonstrated ability to drive measurable business outcomes and influence user behavior
• Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
• Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
• Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
• Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
• Strategic thinker with a bias toward action and strong problem-solving skills
• Experience building or scaling systems in early or growth-stage environments preferred
• Strong communication skills with the ability to clearly explain complex concepts and strategies

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $102,000 to $120,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

*** this territory will cover: Bloomington, Ft. Wayne, Hammond, Indianapolis, Peoria, South Bend, Springfield

Summary of Job:

The Regional Business Manager is a critical role in establishing KKI as a leader in Rare Diseases by demonstrating our commitment to supporting the efforts of Rare Disease healthcare providers in improving patient health outcomes and becoming a trusted resource in demonstrating value along the patient journey. 

The Regional Business Manager will understand education referral networks to identify appropriate patients and ensure maintenance on Crysvita by supporting appropriate multidisciplinary support of the patients via their care network.  

They will also work closely with the cross-functional teams at KKI.  

The Regional Business Manager serves as the lead point of contact for activities within the assigned hospital networks, academic Institutions, and surrounding practices and works closely with Market Access, Sales, Marketing, and Medical Affairs. 

Essential Functions:

• Maintain a high degree of clinical knowledge to engage effectively with Endocrinologists, Geneticists, and Rheumatologists in the areas of X-Linked Hypophosphatemia (XLH) and Tumor Induced Osteomalacia (TIO). 
• Focus efforts on achieving the greatest positive patient impact. 
• Manage patient identification by understanding the patient journey to aid in the diagnosis and thus enable access to therapy. 
• Clearly understand and implement the marketing plan, accurately articulate the value proposition, and utilize on-label and approved marketing materials only to attain sales/patient objectives for assigned products on a monthly, quarterly, and yearly basis. 
• Communicate all disease, product, and formulary information in a manner that is truthful and non-misleading, consistent with Kyowa Kirin's compliance policies and all applicable laws and regulations. 
• Individual must manage their territory using discretion and judgment when executing the brand strategy to maximize performance within the assigned customer population.  This may include physicians within specialty medical practices and their staff, specialists within local hospitals and clinics, and any other appropriate HCPs within their geographic area. 
• The Rare Disease Sales Specialist must be able to analyze local and regional business/managed markets trends to build both long and short terms goals that lead to a successful business plan. 
• Work compliantly in a matrix environment encompassing Patient Services, Specialty Infusion Pharmacies, and Managed Markets, which includes treating confidential patient information in accordance with Kyowa Kirin practices and policies. 
• Create productive business partnerships with internal customers to create compliant plans for selling approaches that align with the company and territory business plans. 
• Seek clarification from management and/or Compliance & Legal when uncertain whether a proposed activity could violate the law or compliance policies. 
• Utilize a consultative selling approach. This will be a highly technical, solution-oriented selling model enabling the representative to meet the needs of healthcare professionals who treat X-linked hypophosphatemia (XLH) and Tumor Induced Osteomalacia (TIO).  
• Manage a territory marketing and promotional speaker program budget in a manner that is consistent with all Kyowa Kirin compliance policies. 
• Share best practices and actively participate in Regional/National meetings. 
• Utilize CRM system to document account profiles, pre, and post-call activities. 

Compliant  

• Refers requests for off-label information to KKI’s medical department through the MIR process. 
• Strictly adhere to relevant regulatory and compliance guidelines and company policies. 

Job Requirements:

Education 

• Bachelor’s degree in Science or Business, MBA, Pharmacy/Medical Degree. 

Experience 

• Minimum of 5 years of specialty pharmaceutical sales experience. 
• Experience in making profound differences to patients by enabling access to the best treatments available. 
• Ability to discuss therapeutic strategies to inform and influence decision-makers. 
• Ability to successfully develop and apply clinical and business expertise, and effective selling skills. 
• Strong verbal, influencing, presentation, and written communication skills. 
• Reside within proximity to assigned geography. 
• Ability to adapt to changing business needs, conditions, and work responsibilities. 
• Displays an ongoing commitment to learning and self-improvement. 

Preferred: 

• Execution of marketing strategies at the local level. 
• Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions. 
• Demonstrated understanding of managed care landscape and how it influences/impacts business. 
• Strong collaboration skills and success working in teams 
• Experience selling a product that requires extensive coordination with patient services. 
• Working knowledge of Rare Disease. 
• Demonstrated ability to analyze complex technical data and to develop strategic and actionable business plans. 

Travel Requirements: 

• Must have a valid driver’s license issued in the US with a clean driving record. This position will involve overnight domestic travel depending on the territory. 

Technical Skills 

• Proficient in MS Office Suite. 

Non-Technical Skills 

• Highly motivated and great attention to detail. Strong endurance to work under tight timelines and complex/changing situations.  Excellent written and oral communication skills. Excellent problem-solving skills. Broad level of interpersonal skills and flexibility.   Cultural sensitivity and ability to develop consensus within a multinational organization. 

The anticipated salary for this position will be $180,500 to $202,400. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company matching
• Discretionary Profit Sharing
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at  212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-PE1

#LI-Field

Future Account Manager Opportunities – Branded Merchandise & Sales Growth

Location: Various U.S. and International Locations | Apply now to be considered for future openings

Industry: Promotional Merchandise, Branded Goods, Client Account Growth

Note: This post is for future roles and not tied to an active opening.

Have you been following BDA and are eager to be considered for an opportunity with us?

We understand that excitement—and we appreciate it. If you’re in sales or account management and haven’t seen a current role that matches your background just yet, this post is for you.

We’re always looking for talented professionals to help us grow and support client partnerships, and if there may not be an active opening that matches today, we want to get to know you a bit more — so we’re ready when the right fit opens up.

Why Apply Now?

We frequently bring on new clients with very specific needs, such as:

• Industry expertise (Automotive, Sports, Retail, Fitness, Tech, and more)
• Local presence in a certain geographic area
• Specific sales experience (e.g., enterprise selling, merchandising, promotional campaigns, pop-ups)

By applying now and completing our brief questionnaire, you give us the tools to:

• Understand your background, location, and areas of expertise
• Flag your profile when a great-fit opportunity opens up
• Reach out directly before we post the role publicly

*Important Note: We value transparency. We review your questionnaire and resume side by side. If your responses don't match your experience, your candidacy may no longer be considered.

What These Roles Typically Involve

While every client and opportunity is different, most Account Manager roles at BDA involve:

• Developing and growing relationships with new and existing clients
• Delivering creative branded merchandise programs that align with a company's brand and campaign goals
• Serving as a subject matter expert in all things branding and merchandising
• Managing product pitches, asking the right questions, and onsite/virtual client meetings
• Collaborating cross-functionally with sales ops, marketing, sourcing, and logistics teams
• Using Salesforce to manage your pipeline, forecasting, and performance tracking
• Building and executing account strategies that drive growth and impact

You Might Be a Great Fit If You:

• Have experience in sales, client management, or branded merchandise
• Are proactive, curious, and great at asking the right questions
• Know how to build long-term partnerships through strategy and service
• Have worked with Fortune 500 clients—or are ready to grow into it
• Are based near (or open to working near) key client locations
• Thrive in a fast-paced, collaborative, and forward-thinking environment
• Are energized by building something meaningful alongside great teammates

Note: While experience with enterprise accounts is a plus, it’s not required. We value hunger, humility, and transferable skills.

About BDA

Bensussen Deutsch & Associates, LLC (BDA) is a global leader in branded merchandise and marketing services for some of the world’s most recognized brands—think AT&T, Dell, Major League Sports, Corona, FedEx, GitHub, Orangetheory Fitness, Coca-Cola, and ExxonMobil.

With 40+ years of experience, we deliver high-impact merchandise solutions through strategy, speed, and creativity.

Fun Facts

• BDA ranks #6 on Counselor’s Top 40 Distributors (2025)
• CEO Jay Deutsch was named to the Top 10 of Counselor’s Power 50 in 2024
• Named a Best Place to Work in Sports by Sports Business Journal

No Current Openings? No Problem.

Apply now to be considered for future roles. We’ll keep your information on file and reach out when your background aligns with new client opportunities.

Your Role:

As a key member of the sales/commercial team, the Territory Business Manager (TBM) will lead sales at the territory level and serve as the primary liaison between customers and SpringWorks Therapeutics, a healthcare company of Merck KGaA, Darmstadt, Germany. The TBM will deliver on revenue goals by executing the brand objectives through communication of approved clinical information, rigorous account planning and commercial team collaboration. The TBM will be responsible for appropriately promoting our rare disease product(s) along with implementing programs and initiatives in accordance with the company and industry guidelines.

Location Classification – Field-Based: ​

Officially classified as working as a member of field organization, with the expectation of this role to travel and engage and with external partners, collaborators, and other third parties regularly on behalf of SpringWorks Therapeutics. #LI-Remote

Essential Duties and Responsibilities:

• Maintain an expert operating knowledge of all company policies and guidelines including but not limited to those addressing interactions with Healthcare Professionals, compliance and business conduct.
• Ensure compliance with all Company, industry and government laws or regulations including guidelines pertaining to ethical business practices.
• Accountable for overall territory revenue and customer support.
• Achieve short and long-term sales objectives by identifying customer needs and providing solutions to create a professional relationship between the customer and SpringWorks Therapeutics, a healthcare company of Merck KGaA, Darmstadt, Germany. in both the live and virtual setting, as well as, within the community/academic setting respectfully.
• Build relationships with key HCP’s, physician practices, and hospitals/clinics, practice managers across various treatment and academic settings, including major cancer centers.
• Be a territory expert having deep market, customer, product, and competitive insights. Understand the changing healthcare landscape and strategically adapt to succeed in a constantly evolving environment.
• Successfully complete ongoing training and development to include product knowledge, selling skills, goal setting, planning and analysis, use of marketing tools and clinical information and sales competencies.
• Strategically identify and enact ways to appropriately put patients and customers first, demonstrating behaviors and prioritizing those tasks which will enable delivery of medicines to patients with greater speed and increase the ability to help patients’ lives.
• Demonstrate strong critical analytic and planning skills in reviewing data, understanding trends, preparing, communicating applicable plans and embracing the digital platforms/omnichannel strategies.
• Fully participate in field coaching sessions, including receiving guidance, positive reinforcement, and corrective action where needed with a focus on the execution of accounts plans and competency development to ensure revenue targets are met.
• Work collaboratively and manage ongoing communication and tactical coordination with field and HQ colleagues.
• Work to support local/area KOL’s.
• Perform other duties and responsibilities as assigned.

Education & Qualifications: 

• Bachelor’s degree required (Advanced degree preferred)
• 7+ years of pharmaceutical and/or biotech experience required
• 5+ years proven Rare Disease sales experience in the pharmaceutical/ healthcare industry with demonstration of successful results
• Oncology experience
• Experience selling in a competitive market
• Experience with virtual selling and track record of embracing technology
• In-depth understanding of the Oncology landscape and market dynamics is highly desirable
• Strong expertise in reimbursement and managed care knowledge
• Possesses high integrity and exceptional work ethic. Fosters mutual trust and respect
• Embody the SpringWorks Values to act with empathy and humility to drive a culture that takes ownership and accountability for their individual performance
• Embody the SpringWorks Values to act with empathy and humility to drive a culture that takes ownership and accountability for their individual and teams’ performance.
• Strong interpersonal communication skills to collaborate with colleagues, stakeholders, and vendors effectively and clearly in a remote hybrid work environment.
• Ability to travel occasionally including overnight stay driven by business need.

Physical Requirements of Position:

• A valid and active driver’s license
• Position may require domestic travel up to 50% of time
• Candidate must live within the identified territory #LI-Remote

Compensation & Benefits:

The expected salary range for this position is $185,000.00 to $210,000.00. Actual pay will be determined based on experience, qualifications, location, and other job-related factors permitted by law. A discretionary incentive compensation is available based on individual performance tied to MBO's and Sales Incentive Plan.

About Remodel Health

Remodel Health is revolutionizing the way employers deliver health benefits—shifting from one-size-fits-all group plans to personalized, cost-effective solutions through Individual Coverage Health Reimbursement Arrangements (ICHRA). Our mission is to transform health benefits to resource organizations with missions that matter, helping them better care for their teams while reducing cost and complexity. By combining innovative technology with high-touch service, we empower employers to offer benefits that truly meet the needs of their people.

As an organization founded on faith-based principles, we started out serving mission-driven employers such as churches, Christian schools, and faith-based nonprofits. With growing momentum in the market, our reach has expanded to include private-sector employers and small businesses looking for more sustainable and flexible solutions.

We replace outdated models with individualized plans that simplify administration, reduce costs, and align with employee needs. With a team that values collaboration, efficiency, and results, we help customers navigate change with confidence and clarity.

Backed by leading investors and trusted by a growing number of employers, brokers, and payors nationwide, Remodel Health is leading a category-defining movement in employer-sponsored healthcare. As market demand accelerates and regulatory support grows, we are uniquely positioned to drive the next chapter of innovation in health benefits—while staying grounded in our commitment to serve with care, purpose, and excellence.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

Why Remodel Health?

• Lead in a High-Growth, Disruptive Market
  Join a company at the forefront of the ICHRA movement—one of the most promising shifts in employer-sponsored healthcare—backed by strong investor conviction and market momentum.
• Build in a Category-Defining Company
  Help define not just a product, but a whole category. Remodel is uniquely positioned to influence the future of health benefits, with a differentiated model and growing traction across key stakeholders.
• Collaborate with a Visionary, Values-Driven Team
  Work alongside a leadership team deeply committed to innovation, impact, and humility—where open-mindedness, creativity, and mission-driven thinking guide strategic decisions.
• Drive Real-World Impact at Scale
  Your work will directly contribute to helping real people—families, small business owners, and employees—access better health coverage options that fit their lives.

Role Summary

We are looking for a highly driven, team-oriented self-starter to join our growing PeopleKeep Customer Support team! This role requires someone who is extremely organized, hardworking, an excellent communicator, self-motivated, and technically savvy. We are seeking candidates with strong client-facing and problem-solving skills to help ensure clients successfully select health plans and manage their health expenses. Our PeopleKeep Support team needs someone who is cross-functionally inclined and will find great joy in collaborating with Sales, Customer Success, Product and Marketing teams in ensuring clients' success with the PeopleKeep platform from onboarding to renewal.

Key Responsibilities

• Provide direct support to employers and employees via phone, email, and chat regarding their HRAs and health benefit options
• Communicate plan details, deadlines, and confirmation notices to ensure clarity and confidence in the process.
• Learn, embrace and utilize technology solutions to track, document, and manage support interactions.
• Identify opportunities to streamline processes and improve the customer experience
• Collaborate cross-functionally with internal teams to resolve issues and ensure a seamless customer journey.
• Achieve annual new and renewal production goals. This includes monitoring progress toward goals on an ongoing basis and making any changes in work habits or workflows to achieve short- and long-term goals.
• Assist and support colleagues with new and existing client needs.
• Maintain a positive attitude and contribute to a harmonious and cooperative spirit within the organization.
• Identify opportunities to cross-sell new/renewal accounts alongside other departments.
• Perform special projects at management's request.
• All other duties as assigned.

Qualifications

• 3–5 years of experience in a customer-facing role (support, advisement, or insurance preferred)
• Strong written and verbal communication skills
• Ability to multitask across systems and keep accurate documentation
• Calm, empathetic demeanor when handling complex or sensitive issues
• Building teams and processes

Preferred Attributes

• Bachelor's Degree or combined equivalent of education and experience
• Health & Life License (or ability to obtain shortly after hire) required

Additional Information

• Must be willing to travel as required.

Why Join Remodel Health?  

• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years of employment

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

Who is Authenticx?

Authenticx is an AI powered conversation intelligence platform purpose-built for healthcare that surfaces the barriers, operational hurdles, and customer frustrations behind every care interaction. We are on a mission to help humans understand humans. Our software platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

What do we offer our team members?

• A culture based on our core values of Authenticity, Courage and Having Fun
• A collaborative environment that supports your personal and professional development
• Remote/virtual working flexibility
• Free health insurance options
• Comprehensive benefits - medical, vision, dental, life, and disability insurance
• HSA and FSA plans
• 401(K)
• Unlimited vacation time
• Generous paid holidays, sick leave, and parental leave
• Perks at Work membership for discounts on shopping, travel and much more

Position Overview: 

As the Revenue Operations Analyst for RxVantage you will function as the analytical linchpin for our Go To Market organization, providing clear insight between data and revenue performance. This role will serve as a backbone to understanding performance, identifying areas of opportunity, and driving data-informed decisions across the entire client lifecycle.

The primary focus of this role is to provide clear, accurate and actionable insights across all GTM motions including Sales, Marketing, Service and Account Management. You will own the design, maintenance and evolution of GTM reporting - ultimately providing executive level insights that enable leaders to optimize pipeline, drive revenue efficiency and increase customer engagement. You will become the cornerstone of all revenue intelligence, providing a consistent source of truth for GTM Metrics and performance analysis.

The Revenue Operations Analyst will primarily partner with the revenue organization, but will also work closely with Operations, IT, Finance, Data and Product to centralize all GTM reporting functions including commissions, product feedback and revenue retention.

The Revenue Operations Analyst will work closely with the Director of Sales Operations to develop and prioritize the GTM Intelligence roadmap and facilitate enablement programs that allow for on demand, real time access to strategic information for key stakeholders. 

What you’ll be doing:

• Own end-to-end GTM reporting across Sales, Marketing, Channel, Service, and Account Management motions, ensuring accuracy, consistency, and scalability.
• Ensure data integrity and alignment between Go-To-Market systems (CRM, marketing automation, sales engagement) and financial systems by reconciling revenue, bookings, and pipeline metrics and resolving discrepancies.
• Partner with RxVantage finance and revenue teams to administer commission processes for Go to Market team members 
• Design and maintain dashboards and reports that track pipeline health, conversion rates, revenue performance, customer engagement, retention, and expansion.
• Partner with GTM stakeholders to define success metrics, KPIs, and performance benchmarks across each motion.
• Translate raw data into clear insights, trends, and recommendations for executives and GTM leaders.
• Identify gaps, inefficiencies, and growth opportunities within GTM motions using data-driven analysis.
• Ensure alignment on metric definitions, data sources, and reporting standards across systems.
• Support forecasting, planning, and quarterly business reviews with reliable and timely analysis.
• Continuously improve reporting automation, data quality, and analytical frameworks as the GTM strategy evolves.
• Partner with other members of the Revenue Operations team to ensure all necessary mechanisms are in place within the GTM tech stack to execute quality reporting and analysis

The ideal candidate:

Technical Skills Required

• SQL Proficiency including the ability to write complex queries to extract transform and analyze GTM data across multiple sources 
• Hands-on experience with business intelligence and visualization tools building dashboards and reports (Tableau Preference) 
• Proficiency building Salesforce reporting and Dashboards
• Advanced Spreadsheet skills including data modeling and scenario analysis 
• Ability to define, document and standardize GTM metrics including funnel conversion, pipeline velocity, CAC, LTV, retention and expansion
• Familiarity with various models of compensation and incentive plans
• Ability to maintain and validate financial data including forecasting, bookings, revenue, expenses and variance analysis
• Effective management of sales and financial data across various systems including CRM, Dashboards, Spreadsheets and financial systems.
  
  

Non Technical Skills Required

• Ability to create partnerships and actively listen to department leadership in order to develop analysis that solves problems and facilitates RxVantage Go to Market Revenue Goals. 
• Ability to prioritize project management and align roadmap to RxVantage’s growth goals and vision
• Proactive attitude to identify potential issues and present solutions before problems arise. Mindset of thinking about both short term needs and long term company goals. 
• Detail oriented nature to document all updates and processes. 
• Ability to manage complex projects that span multiple teams and functions. 
• Willingness and capability to translate complex data sets and operational terminology to simple terms that convey the benefit for end users and management.

At LG, Life’s Good—and so is your opportunity to grow. We create an environment where people can showcase their strengths, think creatively, and build meaningful value. With a global footprint, industry‑leading benefits, and rewards for exceptional performance, LG is a place to thrive.

The Opportunity:

 We’re seeking a Senior Account Manager of Regional Channel Sales to  sell‑through performance, expand market share, and elevate LG as the preferred choice for our partners and end customers. This role drives regional strategy and builds high‑impact reseller relationships.

Responsibilities:

• Own regional sell‑through revenue and deliver against growth targets
• Build and execute regional channel strategy to increase market penetration
• Strengthen reseller partnerships and drive LG adoption across key verticals
• Lead regional expansion initiatives and monitor competitive trends
• Partner closely with Marketing, BD, Product, and Operations to align execution
• Drive data‑driven performance management, forecasting accuracy, and pipeline health
• Regional revenue and target attainment
• Pipeline quality and forecast accuracy
• Win rates and sales cycle efficiency
• Market share growth within strategic partners

Qualifications:

• BA/BS degree or equivalent experience
• 7+ years in sales or channel management
• Experience in B2B tech, electronics, or enterprise solutions with AV or IT technology solutions (large/small format displays, collaboration tools, digital signage, etc.)
• Established relationships within AV or IT distribution channels preferred
• Strong business acumen across sales, marketing, operations, and finance
• Experience with Salesforce CRM is a plus
• A people-first mindset: energized by interacting with customers, end users, and OEMs
• Willingness to travel up to 70% for customer visits, events, and trade shows
• Strong strategic planning and execution skills
• Deep understanding of channel ecosystems and partner‑led growth
• Excellent communication, negotiation, and stakeholder‑influencing abilities

PAY TRANSPARENCY:

The salary range provided is intended to display the value of the company's base pay compensation for this position. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's skill set, level of experience, education, and internal peer compensation comparisons among other potential factors.

#LI-JN2

Executive Customer Success Representative

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

Job Summary

We are seeking a highly driven, team-oriented, and proactive Customer Success Representative to join our growing PeopleKeep Customer Success team.

This role is ideal for someone who is:

• Exceptionally organized and detail-oriented
  
  
• A strong communicator (both written and verbal)
  
  
• Technically savvy and comfortable navigating systems
  
  
• Client-focused with strong problem-solving abilities
  
  
• Self-motivated and energized by collaboration

The Customer Success Representative plays a critical role in ensuring employers successfully implement, adopt, and retain their HRA and health benefit solutions. This position partners cross-functionally with Sales, Customer Support, Product, Operations, and Marketing to deliver a seamless client experience from onboarding through renewal.

Key Responsibilities

Account Management & Relationship Ownership

• Serve as the primary point of contact for assigned employer accounts.
• Build strong, ongoing relationships that drive long-term retention and satisfaction.
• Monitor account health and proactively mitigate churn risk.
• Lead year-over-year strategy conversations and renewal planning.
  
  

Onboarding & Lifecycle Management

• Lead onboarding for new accounts, ensuring smooth implementation and adoption.
• Actively monitor progress through first reimbursement to confirm a successful launch.
• Guide employers through plan setup, changes, renewals, and key lifecycle milestones.
  
  

Education & Advisory

• Educate employers on HRAs, health benefit design, compliance considerations, and deadlines.
• Host employer admin meetings and employee education sessions to drive engagement and platform adoption.
• Support insurance enrollment application submissions in accordance with state and federal licensing requirements.
  
  

Customer Communication & Support

• Respond to client emails, calls, and meeting requests in a timely and professional manner.
• Collaborate cross-functionally to resolve issues and advocate for customer needs.
• Escalate compliance concerns or customer-impacting issues with urgency and clarity.
  
  

Performance & Continuous Improvement

• Track, review, and report on account performance and internal metrics.
• Maintain accurate documentation within internal systems to ensure visibility across teams.
• Contribute frontline feedback and insights to leadership and Product to inform improvements.
• Support teammates and assist with special projects as needed.

Benefits

• Health benefits like medical, dental, and vision
• Competitive pay, 401 (k), and profit-sharing incentives
• Work-provided computer and an adjustable standup desk
• Generous paid time off
• Work from home program (4/1)

This is an in-office position in downtown Indianapolis four days/week, with work from home option Fridays.

Sales Operations Analyst (SOA)

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

Position Summary

Remodel Health is looking for a proactive, positive, self-starter and team player to join our Sales Operations Team! As a Sales Operations Analyst (SOA), you will be responsible for providing support on various projects to promote revenue growth and retention. You will interface directly with the Business Development, Account Executive, and Account Management teams, and you will work alongside other revenue generation channels developed to support the growth objective. You will also work with the Product, Marketing, Implementation, and Customer Success teams to provide cohesive support for our clients.

You will be expected to grow in expertise in the Remodel Health software platform, and its evolving features, as well as our core product, ICHRA+, as a SOA. This role will report to the Manager of Sales Operations who will help provide direction in response to the needs of revenue growth and retention. 

Responsibilities

• Enter with a hunger for knowledge and a desire to see career growth within a sales organization that is producing rapidly
• Support growth teams with proposal generation by providing plan design comparison, financial analysis, network analysis, and sales collateral
• Understand the steps of the sales process across multiple delivery channels to help improve sales processes and better support the unique needs of each sales channel
• Provide tracking data for revenue generation activity for Sales Leadership
• Manage timeline expectations and deliver necessary materials in a timely, complete, and professional manner
• Provide support to Implementation and Customer Success teams to provide a seamless customer journey
• Provide additional project-based support for Sales Teams in line with the evolving needs of the organization
• Function as an early adopter of new features platform features to provide first-hand expertise throughout all of Remodel Health
• Ensure the accurate storage of data within the Remodel Health software platform
• Seek continued improvement of internal processes with an emphasis on efficiency and accuracy
• Provide analysis on health insurance marketplaces and medical data

Qualifications

• Time management skills. Able to work independently across multiple projects and meet deadlines
• A proactive attitude. Willing to identify gaps and create solutions for internal processes
• Ability to learn new things quickly
• Willingness to work with other internal team members effectively
• Excellent organizational skills and ability to multitask
• Ability to display exceptional customer service skills
• Great communication skills
• Previous experience in sales or high-traffic operations environment
• Background experience in health insurance a plus, but not required
• Data analysis understanding required

Education & Experience

• Bachelor's Degree required
• Indiana Health License preferred

Benefits

• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years 

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

In our stack, we use modern tools like React, Redux, Material UI, .NET Core, SQL Server and Azure and AWS. We have automated build deploy processes and value strong testing methodologies with automated tooling to help. While you may be skilled in these technologies, it’s more important to have leadership tendencies and a drive to complete items with your team. You are especially good at team-building and helping people develop their careers in Software Engineering as our company grows. You thrive in a player-coach environment where you’ll spend roughly 50% of your time in the code and 50% of your time leading your team and collaborating with other stakeholders. 

Responsibilities

The Tech Lead, Software Engineering, is an integral part of the Product and Software Engineering organization at Remodel Health! You will enjoy working at the intersection of technology, the healthcare industry, customer success (both internal and external), product management and software architecture. You will directly manage a team of 5-7 Software Engineers (Jr through to Sr) in the development of software projects towards company goals. You will help define systems architecture as well as help define product roadmap. Most importantly you will manage the team and define and execute processes to ensure successful team execution. 

Tactical Level Execution 

• Full participant in the Product / Engineering Agile development framework; playing the role of Scrum Master for the team 
• Collaborate with Leadership, Engagement, Care, Finance, Marketing, DevSecOps, Product, Software Architecture and even external customers as needed to define and prioritize work items 
• Participate in software development to achieve sprint goals
• Ensure the creation of quality code development towards company work items (epics, stories, bugs) with the team 
• Validate feature requests or bugs with product management 
• Work with Product to keep the product backlog clean and accurate and prioritized ● Guide employee onboarding for your team 
• Team development activities like coordinating trainings, ongoing 1/1s and annual employee reviews 

Strategic Level Items

• Build a high performing Software Engineering team; executing efficiently and effectively in the delivery of quality software 
• Build relationships with other team leaders in the company to ensure accurate prioritization of team’s work items 
• Work with Product Management to define and execute product vision 

Qualifications

• 3+ years technical experience, software engineering or comparable 
• Leadership skills reflective of an entrepreneurial mindset (get it done and iterate is better than perfection) 
• Strong knowledge of the U.S. Healthcare Systems preferred 
• Skilled in Agile software development processes 
• Communication and presentation skills 
• A strong collaborator with various types of stakeholders, both technical and business
• Experience developing web services using C# or Java
• Develop web applications using JavaScript frameworks such as React, Angular, or Vue

Benefits

• Health benefits like medical, dental, and vision 
• Competitive pay, 401(k), and profit-sharing incentives 
• Work-provided computer and an adjustable standup desk 
• Generous paid time off
• Hybrid work from home program (4/1) 

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities，our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere.

The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.

What You'll Focus On

• Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
• Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
• Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
• Conduct demos and develop a solution that best meets the prospects’ needs.
• Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
• Manage sales activities and results using Chowbus’ CRM tool.
• Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.

What You Bring

• Excellent written and verbal communication required
• Proven collaboration and teamwork skills required
• Strong ability to sell and upsell products required
• Ability to adapt to ever-changing environments required
• Ability to learn and quickly become proficient with new technology required
• Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
• Bachelor’s degree in business or relevant field preferred
• 1 year of relevant experience highly preferred
• Are bilingual in Chinese

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Monthly Stipend

The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.