The Role: We are seeking an Admin & Event Executive for our Vietnam offices based in Ho Chi Minh City. The successful candidate will assist in our office administration and operations tasks, including but not limited to the following key responsibilities:

• Liaise with Legal, HR, Compliance and Accounting departments to process vendor/supplier agreements, invoices, contracts and other official documents
• Accounting support: monthly payable account checking and payment request, approval for payment in Workday, working with Accounting team for everyday accounting matters, support employees on expense claim process and other related issues
• Support recruitment coordination and campus recruitment activities in terms of logistics preparation for HCMC office
• Collaborate and provide support on employee benefit/welfare office social engagements, training events, other company events and driving some of these events as agreed
• Collaborate with Vietnam operations and support team to instill process cohesiveness/improvement
• Monitor, control, and procurement of office supplies and ensure timely maintenance of office equipment
• Manage on-boarding and off-boarding tasks
• Handle visa and work permit processes, including coordinating applications, managing documentation, and ensuring compliance with relevant regulations.
• Provide other office administration support as needed
• Handle other tasks assigned by GM on an ad hoc basis

What You’ll Bring:

• Bachelor degree from a recognized university/college
• Around 4-5 years of relevant experience in a multinational organization
• Solid experience with event management, employee engagement and administrative work
• High proficiency in Microsoft office (Word, Excel, PowerPoint and Outlook)
• A can-do, positive attitude, high level of attention and accuracy on detailed work tasks, superb organization skills and ability to prioritize and meet tight deadlines in a fast-paced and multifaceted environment
• Possess strong relationship building and interpersonal skills
• Ability to effectively communicate, interact and collaborate with a diverse range of people and job functions with a customer-service mindset; Fluent English is required
• Ability to multitask, work independently and as an integral member of the team with minimal supervision
• Proactive about learning and self-motivated to take on additional responsibilities over time, be an energetic self-starter

What We Offer:

• Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday
• We offer a strong culture of learning and development: training courses, library, speakers, share and learn events
• Learn from who sits next to you! Working in WQ you are surrounded by smart and talented people
• Premium Health Insurance and Employee Assistance Program
• Generous time-off policy, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family
• Team building activities every month: Local engagement events – Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc.
• Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams
• Happy-hour with tea break, snacks and meals every day in the office!

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What can you expect in this role: 

Teads is looking for a driven and creative Sales Executive, Vietnam to help develop digital strategies for our clients. You will be working closely with our Sales Director and Account Manager and will be an integral part to their success.

The ideal candidate is passionate about advertising and demonstrates a strong sales mindset. Prior sales experience is not required for this role but an added advantage.

• Meeting agencies and clients in your patch and working with the world’s largest brands
• Reviewing RFPs (Requests for Proposals) to understand brands’ digital media and consumer obstacles
• Strategizing media solutions to best meet and exceed client goals and expectations
• Developing media plans that effectively maximize client investment opportunities
• Confirming media availability and making inventory reservations
• Proposing Teads solutions in customised PPT decks that outline the response to the business opportunity
• Identifying and confirming campaign parameters by collaboratively working with internal Research, Ad Ops, and Publishing teams
• Providing excellent client services
• Familiarize with Teads internal tools 

About You:

• Minimum of 1 year of experience in digital advertising, ideally on the agency side or within an ad technology company
• Degree in Media, Communications, Advertising, Marketing, or related field 
• Ability to work in a fast-paced environment, managing multiple accounts and meet deadlines
• Strong attention to detail. Exceptional communication skills. Proficiency in Excel and PPT
• English and Vietnamese language proficiency 
• Based in Ho Chi Minh City, but experience working with brands or government entities in Hanoi is a bonus

About AppsFlyer

At AppsFlyer, we believe every challenge is an invitation to innovate. As a global leader in mobile measurement and marketing analytics, we empower marketers to make smarter decisions through data. With 25 offices around the world, we are united by curiosity, collaboration, and a shared passion for helping our customers succeed.

About the Role

We are seeking a Customer Success Manager (CSM) to join our high-performing team in Ho Chi Minh City.
This is a high-impact role supporting a portfolio of Enterprise customers across a variety of industries — including, gaming, finance, and entertainment.

As a trusted advisor and strategic partner, you will guide customers through their growth journey—maximizing the value of the AppsFlyer platform, aligning on business goals, and delivering measurable impact. You’ll play a central role in nurturing long-term relationships, enabling product adoption, and ensuring overall customer success.

What You’ll Do

• Serve as the primary point of contact for an enterprise portfolio of customers, managing the full post-sales lifecycle from onboarding through renewal.
  
  
• Collaborate closely with Account Managers and customer stakeholders to define clear success plans and proactively lead execution.
  
  
• Lead periodic Executive Business Reviews (EBRs) with senior stakeholders to review business outcomes, product adoption, and strategic alignment.
  
  
• Deliver tailored training sessions, product demos, and webinars to drive adoption and engagement across customer teams.
  
  
• Analyze customer usage data, key success metrics, and platform performance to surface insights and identify areas for optimization.
  
  
• Act as the customer’s internal advocate—translating feedback into actionable insights for our Product, R&D, and Support teams.
  
  
• Identify opportunities for upsell and expansion by understanding evolving business needs and aligning them with AppsFlyer’s offerings.
  
  
• Collaborate cross-functionally with global teams including Sales, Solutions Architects, Product, and Technical Support.

What You Bring

• 5+ years of experience in Customer Success, Account Management, or related strategic client-facing roles within SaaS, AdTech, or MarTech.
  
  
• Proven track record of managing large, complex accounts and influencing stakeholders at all levels—including C-level.
  
  
• Native Vietnamese and professional proficiency in English, both written and spoken.
  
  
• Exceptional communication and presentation skills, with a focus on storytelling, value articulation, and business impact.
  
  
• Strong technical aptitude with an ability to engage in discussions around APIs, SDKs, deep linking, and data integration.
  
  
• High degree of self-discipline, accountability, and attention to detail, excellent collaboration skills and experience working with cross-functional, multicultural teams.
• Resilient and adaptable, with the ability to thrive in fast-paced, high-pressure environments and respond effectively to change and ambiguity.

Nice to Have

• Exposure to mobile marketing, martech, or analytics platforms.
• Understanding of SDKs, APIs, or mobile attribution tools.
• Experience working with product or technical teams.
• Familiarity with AI-powered tools and workflows that enhance customer success, productivity, and decision-making.

Why Join Us?

At AppsFlyer, you’ll join a team that’s globally connected, values curiosity, and believes in making an impact beyond titles. We see temporary roles not as placeholders, but as strategic opportunities to create real value—for our customers, our team, and your own professional growth.

As a Customer Success Manager, you’ll work alongside some of the best minds in MarTech, gain exposure to industry-leading clients, and play a key role in shaping digital transformation journeys across Vietnam’s most innovative businesses.

AppsFlyer fosters a culture where learning, innovation, and personal development are actively supported. Your contributions during this time will be both visible and meaningful—not just to our internal teams, but to the customers whose success you’ll help drive. 

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive environment. We encourage all qualified candidates to apply—even if you don’t meet every requirement listed.

Enterprise Customer Solutions Manager

Company Introduction

Our mission is to enable every organization to be climate conscious and positive with the world’s best climate software and data products. Persefoni is creating an all-in-one platform that allows organizations to measure, analyze, and reduce their Enterprise Carbon Footprint. Our goal is to provide our customers unprecedented visibility and insights into the impact their organization has on the environment. Leveraging the latest breakthroughs in data science and software, our technology will empower teams and leaders to mobilize their organizations to continuously improve their greenhouse gas emissions metrics.

About The Role (What you will get to do)

Our Customer Solutions team is looking for a proven Enterprise Customer Solutions Manager to guide our enterprise customers through an environmental sustainability digital transformation. The objective will be to drive business and technical value for customers in varying maturity stages of their environmental sustainability journey. You will understand the Persefoni product in great depth to foster customer engagement and user adoption. The goal will be to quickly onboard new customers and ensure they get the most from the Persefoni product and support.

In Customer Solutions, you will be proactive in defining the strategic direction and operational strategies for your accounts. You will act on the customer’s behalf to ensure they achieve their carbon and sustainability goals, and you will champion their product needs as the voice of the customer. There will be opportunities to identify areas for continuous improvement, contribute to process definition and most importantly develop the talent within our department.

If you are a customer champion, passionate about solving problems, advising customers, and making the world more sustainable, you will bring tremendous value to our customers and team!

Responsibilities (What we expect)

• Cultivate the successful accelerated adoption and onboarding of the Persefoni platform at key organizations to help customers realize the business value of our partnership and offerings.
• Own the customer journey as the main point of contact, defining a success plan with deliverables, and ensuring clear communication across all activities of the customers’ post-sale journey.
• Provide coaching and education to improve adoption of the Persefoni product. 
• Identify, clearly communicate, and manage risk throughout the year through proactive touchpoints and taking the lead in developing resolution strategies.
• Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and blogs.
• Partner with Sales, Solution Architecture, Marketing, and Executives to help ensure expansion opportunities are identified and closed successfully.
• Support subscription renewal plan by ensuring on-time invoicing and onboarding all customers to project managing potential development or functional improvements.

Qualifications (What you bring to the role)

• 3+ years CSM or Account Management experience and preferably within the SaaS industry.
• Experience working closely with C-level / SVP-level executives.
• Experience with executive business reviews.
• Experience in ESG performance, sustainability management, or environmental consulting is a plus.
• Experience in technical training and adoption.
• Engaging phone & video presence: enthusiastic and high energy, but also poised, confident, and extremely professional.
• Comfortable in a fast-paced, global team. 

How You'll Know You’re on the Right Track

• You will be able to articulate how Persefoni incorporates carbon accounting standards and sustainability reporting frameworks within our platform in your first 3 months.
• You will demonstrate proficiency in the Persefoni platform and deliver an amazing customer onboarding experience in the first 3 months.
• You will be capable of using Persefoni systems and processes (including SFDC, ChurnZero, Zendesk, etc.) to appropriately track and report on relevant customer activities and information within your first 3 months.
• You will ensure customer health is high for renewal purposes and mitigate any risk on the account that could result in churn within your first 3 months.

Job Type:

Full-time position located in Ho Chi Minh City, Vietnam governed by Vietnam labour regulations, with the Persefoni entity being established in Vietnam.   

Interview Process

• Step 1: Interview with Talent Acquisition

• Step 2: Interview with Vietnam Customer Solutions team

• Step 3: Interview with Director, Customer Solutions

• Step 4: Interview with VP, Customer Solutions

• Step 5: Offer extended

• Step 6: Background check and onboarding

Persefoni is an Equal Opportunity employer

We are committed to valuing and respecting people and organizations of all backgrounds. We proudly bring this to life by fostering a culture of innovation, creativity, diversity of thought, and inclusion.

We strive for each of our team members to be able to show up for work every day as their genuine selves. Similar to the reverence given to Earth’s biodiversity, we recognize the vast potential that exists when all of the facets of diversity within our team are appreciated and illuminated. This policy extends to all aspects of our employment practices.

About the Role

The Senior Account Executive - Commercial Accounts is responsible for identifying, developing, and closing business to new and existing customers within their Territory. This is a highly collaborative role, working with Veeam internal teams (Sales Development, Sales Engineering, Marketing etc) as well as our Channel, Alliance and MSP Partners to ensure the successful execution of their sales plan for the assigned Territory. 

What You’ll Do

• Develops sales activities with commercial segment new customers; upsells and cross sells to the existing commercial customers
• Develops sales pipeline by proactive calling to convert sales conversations to identified prospects
• Works with regional sales team to advance opportunities to closure, including Systems Engineers to technically qualify and deliver product demonstrations
• Closes business in conjunction with Veeam partners (in tier-two model)
• Meets individual and team revenue targets Leverages business generated by partners with end users/customers
• Drives account strategies and coordinates team selling efforts with Inside Sales Reps, Channel Partner Managers, Marketing, Sales Engineering and others to close business
• Effectively executes a territory plan to maximize revenue
• Enters forecasting and account/opportunity details in Veeam’s CRM (SalesForce)
• Engages with Veeam Strategic Alliance partners to drive mutually beneficial revenue opportunities
• Proposes, coordinates and participates to marketing activities within the territory Ability to travel 0 - 75% of the time within the assigned territory/region requirements

What You’ll Bring

• Bachelor’s Degree required (a combination of education and experience will be considered).
• Experience with vendors associated with Virtualisation technology strongly desired.
• Experience in mid-market to enterprise software sales; direct and channel sales experience required with experience managing resellers at a tactical, transaction-based level.
• Proven track record of accomplished selling in the mid-market to IT infrastructure specialists; must have an in-depth understanding of technology trends and issues and their impact on enterprises.
• Proven ability to develop new sales with strong cold-calling and prospecting skills.
• Must have knowledge of solution selling and value-based selling techniques.
• Must be available to travel up to 50% within the assigned territory.
• Be a self-starter with the ability to learn quickly.
• Be a high-energy sales person who is comfortable working in a fast-paced environment where roles and responsibilities change quickly.
• Experience in some sectors and channel development will be valued

#LI-SM2

Overview of the role:

Microsoft and InMobi have entered into a partnership. As per this, InMobi will be an exclusive partner for Microsoft’s Advertising inventory. Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Ads platform. InMobi will be responsible for complete management/transaction across Bing.  

We are seeking a Lead Account Manager with search advertising experience, an attention to detail, customer obsession, and a passion to learn and adapt in an evolving environment. The individual will be coordinating with a team of Account Strategists and supporting the Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will be serving Corporate customers by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency/tool provider. The AM will be responsible for managing an assigned set of clients focused on attaining revenue targets, feature adoption, and client-driven goals.

Role requirements & expectations: 

• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning 
• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness and understanding of all required billing and compliance requirements. Contribute to a quality and actionable Customer Plan. 
• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that align with the ROI goals of the client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights-enabled clients. 
• Fluent advocate of the Bing Story: Educate clients on how the Bing Ads platform and existing features help them to reach their business goals and execute on budgets. Ensure regular client engagement with the BingAds platform, and aim to reduce customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the Bing story. Develop and demonstrate an intermediate level knowledge of emerging products/features. 
• Collaborative and high-performing account team:  Ensure timely and proactive customer escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with the account team to submit actionable feedback on product, tool, and processes through relevant channels. Own and effectively execute the customer transition process and operational excellence in execution of change management (Book of Business update).  
• Continuous business learning and professional growth: Continually strengthen your Bing Ads and Search Industry expertise, take personal accountability for your career and personal development; create, update, and regularly check in on your career development plan. Complete the required and recommended trainings and apply what you learn to further your growth in your role and career progression. 

What is expected of you? 

• Minimum 3 years of experience in Search Engine Marketing, Sales, or online media, and Service experience required in Vietnam 
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc. 
• Strong troubleshooting and problem-solving tools with a 'can-do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process. 
• Demonstrated ability to consistently meet or exceed revenue goals or targets  
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions 
• Effectively navigate through ambiguity and complexities related to client management 
• Talented in storytelling and delivering engaging presentations  
• Solid knowledge of the search industry, trends, and customers' needs 
• Passion for technology as an enabler for customer and company growth 
• Bachelor’s degree required. MBA preferable 
• Critical thinker who is organized and can make decisions based on clear priorities 
• Collaborative teammate who can build successful team relationships with partners, and can prioritize multiple tasks 
• Flexible and able to quickly adapt to changing business needs and processes 
• Excellent written and verbal communication skills 
• Willingness  to travel 

Preferred:

• Bing Ads Certification 
• Experienced in using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis