About the Role

The AI Integrations team builds the tools that bring AI into Telnyx's core products — think voice agents, intelligent messaging, and real-time AI features that improve our customer experience. We need a strong fullstack engineer to help us move faster.

This is a mid-level IC role. You'll own features end-to-end: building React interfaces, writing Node.js services, wiring up databases, and shipping things that work. AI experience isn't required — you'll pick that up here. What matters is that you can build solid fullstack products and want to learn.

What You'll Work On

• Fullstack features across our AI product suite — frontend to database
• Integrating LLMs and AI capabilities into real world applications (with support from the team)
• Building interfaces that make complex AI tools feel simple
• Shipping iteratively — we value working software over perfect plans

Tech Stack

Core (you should know this well):
React 18+, TypeScript, Tailwind CSS, Node.js, PostgreSQL, Prisma, TanStack Query, Docker, Kubernetes

Bonus (nice to have, happy to teach):
Next.js 15+, LLM integration, LangChain/LangGraph RAG/Embeddings, Vector Databases, MCP, WebSockets, WebRTC, Radix UI, Shadcn UI, Framer Motion

What We're Looking For

You're genuinely comfortable across the stack — not a frontend dev who can "do backend" or vice versa. You've built and shipped real features. You take ownership, communicate clearly, and don't need hand-holding.

AI interest is a plus, but we'd rather have a strong fullstack engineer who's curious than an "AI enthusiast" who can't ship.

We move fast on modern web tooling (React/Next, TypeScript, Tailwind). Expect frequent upgrades.

Values

• Ownership — you see things through
• Collaboration — you work well with others and communicate proactively
• Adaptability — comfortable with ambiguity and changing requirements
• Growth mindset — eager to learn, takes feedback well


#LI-KG1 #LI-VIETNAM
#LI-INDIA

The Position

As the Regional Sales Manager for Vietnam, you will be responsible for owning the revenue generation process and exceeding company revenue targets in Vietnam by learning the OPSWAT technology, developing and implementing a strategic account plans targeting deployments of our Cybersecurity platforms and solutions. You will be held accountable for building long-term relationships inside target accounts and with BFSI, Enterprise and Critical Infrastructure related industries to solve strategic issues and generate opportunities. This role will be both strategic and hands-on, managing and working with senior management to develop and advance current and new revenue models. The ideal candidate will have multiple years of continually exceeding multi-million-dollar sales quotas while forecasting accurately and selling cybersecurity solutions.

This position will cover the Vietnam territory and is highly preferred to base in Hanoi.

What You Will Be Doing

• Strategically targeting business opportunities that leverage high-value use cases in primarily banking, financial services, insurance and enterprise industries.
• Developing and executing sales strategies and tactics to sell OPSWAT products, solutions and services in order to exceed sales quotas.
• Communicating value propositions to clients that speak intimately to their needs and requirements.
• Utilizing client-centric, solutions-oriented selling strategies and a hunter’s mentality to identify, qualify and convert enterprise sales.
• Effectively articulating financial ROI/TCO value and build value throughout the negotiation process.
• Maintaining extensive account and opportunity detail in the Salesforce CRM system, including account win plans, customer touchpoints and sales inhibitors.
• Accurately forecasting and reporting revenue projections to management.
• Overachieving annual quotas measured quarterly.
• Performing other tasks assigned by the direct supervisor.

What We Need From You

• You have from 5+ years of experience successfully selling technology products and Cybersecurity solutions to BFSI, Enterprise and Critical Infrastructure related accounts in Vietnam
• You have a Bachelor’s degree, preferably in a technical discipline or equivalent experience.
• You possess an understanding of security threats, solutions, and security tools.
• You have a successful track record selling complex-solutions directly to enterprise accounts in Vietnam.
• You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the “C” level, and are comfortable articulating the technical and business value of the OPSWAT platforms.
• You keep your pipeline accurate and your forecast updated for management.
• Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts.
• Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
• Ability to work in a fast-changing environment and able to work under pressure.
• You have excellent time management skills, and work with high levels of autonomy and self-direction.
• You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
• You have strong sense of urgency and personal accountability In depth knowledge of sales tools (i.e. Salesforce)
• You are highly ethical and professional personal conduct.
• You are able to travel as necessary to your assigned accounts, or as required by the company.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About This Role  

We are looking for a talented University Enrolment Advisor to support our student recruitment business and counsel students to their dream college (Multi destination - UK/ USA/ Canada/Australia). The role requires a strong client service background with understanding of study abroad admission process. This is a global role where the UEA will be assisting students, parents, and counselors from Cialfo schools across different regions. You help them make the right educational choices by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally helping with any roadblocks in their application. This role will be based out of Hanoi.

What You Will Be Doing  

• Provide tailored counseling to help students choose the best destinations, courses, and institutions for their overseas education, based on their academic profile, budget and career goals.
• Guide students through all key stages of their application process — university shortlisting, application, document submission, offer acceptance, visa and other post-application services.
• Deliver top-tier service to ensure high conversion rates from inquiry to enrollment.
• Respond swiftly to inquiries, efficiently process applications, and assist with any student-related concerns.
• Build and nurture strong relationships with key stakeholders, including school counselors, students, parents, and universities, to drive business growth.
• Contribute to developing and refining processes to manage student success on Cialfo and within the CRM.
• Manage account of the assigned schools and build rappot with the school counselor  

About You  

• Qualifications 
  • Minimum of a Bachelor's degree. 
• Experience 
  • 3-4 years of experience in study abroad counseling for undergraduate and postgraduate students, focusing on the UK, ANZ, and US. 
  • Prior experience in client relationship or sales. 
• Knowledge and Skill Sets  
  • Deep knowledge of the education sector and university admissions processes, including entry requirements for the UK, ANZ, and US. 
  • Proven experience in managing student visa applications, particularly for the UK. 
  • Proficient in enterprise SaaS applications and collaboration technologies. 
• Qualities   
  • Persuasion and Sales Skills 
    • For effectively convincing hesitant students and parents of the benefits of studying abroad. 
  • Empathy and Interpersonal Skills
    • For actively listening and building rapport, helping to connect with individual students and parents. 
  • Problem-Solving Skills
    • For addressing anxiety and providing reassuring solutions tailored to students' and parents' concerns. 
  • Communication Skills
    • For delivering clear verbal and written communication, minimizing misunderstandings. 
  • Trustworthiness and Rapport Building
    • For demonstrating honesty and reliability, which establishes credibility with both students and parents. 
  • Adaptability
    • For flexibly adjusting advice based on evolving educational landscapes and offering alternatives aligned with students' interests. 
  • Persistence and Follow-Up Skills
    • For maintaining engagement through diligent follow-up and ongoing support. 
  • Authority
    • To encourage students and parents to share their complete plans, using a reliable tone to inspire trust. 
  • Lead Conversion
    • For turning inquiries into booked consultation sessions.  

Reporting to the Head of Customer Success, the Customer Success Manager Scale (CSMS) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement, and retention across the RightShip product suite. 

The CSM, Scale will focus on the mid-market and long-tail segment of customers that are primed for nurturing and growth. The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The CSM acts as a trusted partner to customers, working closely with Sales, Product, and Support teams to ensure strong implementation, adoption, proactive engagement, and timely contract renewals. 

The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.  

RESPONSIBILITIES

Customer Onboarding and Implementation

• Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services. 
• Coordinate onboarding activities including account enablement, configuration, training and early adoption support. 
• Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions. 
• Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria. 

Customer Engagement and Value Realisation 

• Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services. 
• Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities. 
• Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes. 
• Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner. 
• Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.  

Customer Retention and Account Health 

• Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services. 
• Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals. 
• Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation. 
• Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts. 

Customer Support and Issue Management 

• Serve as the first point of contact for customer queries, product usage questions and service requests. 
• Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently. 
• Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up. 
• Support the delivery of service levels and response standards expected by customers. 

Commercial Collaboration 

• Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services. 
• Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions. 
• Provide insights and context from ongoing customer engagement to support commercial conversations and account planning. 

QUALIFICATIONS, SKILLS & ATTRIBUTES

• Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline 
• 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles. 
• Experience working with SaaS platforms, digital products or maritime industry solutions is desirable. 
• Strong ability to build relationships with customers and understand their operational needs. 
• Ability to communicate product value and translate technical capabilities into practical customer outcomes. 
• Strong organisational skills and ability to manage multiple customer relationships simultaneously. 
• Ability to collaborate effectively across cross-functional teams. 

Job Purpose:

The Senior Conference Producer will be involved in the development and execution of their own events, to ensure each Strategic and Technical agenda meets dmg’s market leading global standards.

Working as part of the global dmg Education team, which comprises of conferences, exhibitions and online products, you will be involved in all aspects of the strategy and execution of your conferences, including support on commercial structure, identifying sponsors, partners, potential hosts, as well as programme creation and development, on-site management and speaker liaison to ensure the successful smooth running of the conferences, and that exceptional service is delivered to our customers and clients.

This role is key to the success of the growth and development of our business, it is heavily focussed on year-round content and the programme development of our global conferences but also covers other areas of conference management. Working alongside commercial, marketing, PR, data & digital, operations teams, you will report directly to the VP for Asia, working on a major new business launch that will become an international large-scale event.

This is an exciting and highly varied role that will demand intellectual autonomy, creativity and an ability to think beyond the standard commercial conference ‘conveyor belt’ production cycle. The primary aim will be to help dmg create a long-term reputation for excellence in the Asian Education market, driving forwards our ambitions to be the most respected provider of Education conferences in the world.

Key Accountabilities:

Conference Production and Content Strategy

• Support and manage the strategic conference, from research through to onsite delivery.
• Conduct in-depth research with senior global public and private sector stakeholders to create compelling programmes at the highest level of commercial viability for both sponsorship and delegate sales.
• Source, qualify and liaise with the Conference Chair/s, Knowledge Partners and Steering Committee members to determine a strategic plan for conference themes, topics, session chairs, and optimum speakers.
• Recruit highly esteemed leading experts, industry representatives, regulators, government representatives, and other relevant speakers to the programme faculty.
• Manage the technical call for papers process, creating topics and managing the execution and delivery of targets with technical committee members and internal teams.
• Work closely with the Marketing team to develop digital content-marketing campaign ideas.
• Support the VP with content strategy.
• Work with the Event Director to target key industry stakeholders, including Ministers, IOCs, IECs, NOCs, Global Leaders, to positively influence them regarding the value / positioning of our events.
• Assist in the development of effective mailing lists by contacting people both inside and outside the company who have access to the names of potential delegates, and ensure such information is communicated to the marketing team.

Conference Project Management

• Establish key relationships with partners and industry stakeholders, develop content strategies in accordance which our partners’ objectives.
• Develop current and prospective customer insights and relationships as part of the overall account management strategy for each event.
• Key account management and customer relationship development, to grow and establish each event as a leading brand.
• Use your industry expertise, industry relationships and Steering Committees to shape our marketing content messaging, brand marketing & positioning and generate press releases.
• Maintain close links with management to ensure that they are constantly aware of the status of events through weekly reports.

Product Delivery and Management

• Conduct telephone and in-person research with potential attendees within the target market for each event to develop programme agendas.
• Join sales calls and meetings with existing and potential clients to commercially contribute to the growth of the portfolio and find new market opportunities for speakers, moderators, partners.
• Recruit highly esteemed leading experts, industry representatives, regulators, government representatives, and other relevant speakers to your programme faculty.
• Assist in the maintenance of constant, correct and timely liaison with speakers throughout the duration of the event - onsite conference fulfilment.
• Research and provide strategic information required to market/promote each conference.
• Assist with queries from potential delegates and assist in adopting positive actions to help sell delegate places and sponsorship.
• Work closely with the operations team to ensure delivery of a first-class onsite conference experience for attendees.

dmg Asia Portfolio Support

• Ensure content and associated narrative alignment between Asia’s portfolio and dmg’s flagship events.
• Create a playbook for managing the technical call for papers process across the portfolio, creating topics and managing the execution and delivery of targets with technical committee members and internal teams.
• Prepare speaker liaison playbook to ensure all speaker preparation and requirements are taken care of.
• Work closely with the operations team to ensure delivery of a first-class onsite conference experience for attendees for all shows.
• Attend conferences to promote Asia’s portfolio, gather market intelligence, as well as network with potential speakers and delegates to establish and maintain relationships pre- and post- conference.

Job Context:

Relationships - Internal: 
•    Will report to the senior management on day-to-day issues.
•    Senior management – contact with VP and Event Director to ensure content strategies are fully integrated and all respective staff are aware of processes.
•    All internal functions Commercial, Data & Digital, Marketing & PR, HR, Finance and Operations.

Relationships - External:
•    Education value chain.
•    Event hosts when applicable.
•    Senior individuals/C-suite professionals on Governing Bodies. 
•    Associations - Industry and Sector specific.
•    Knowledge Partners.
•    Steering Committees.
•    International government representatives.
•    Trade ambassadors.

Qualifications, Experience, & Skills:

•    Passionate, dedicated, and knowledgeable about developing smart, profitable, and industry-leading conferences and with a proven and comprehensive experience of applying efficient and effective processes to your own successful conference portfolio.
•    You will demonstrate the ability to simultaneously manage a portfolio of international event products.
•    You will show how you are able to create leading-edge marketing and sales campaigns.

Skills and Behavioural Competencies

•    Minimum 5 - 7 years conference production experience.
•    Excellent networking and information gathering abilities.
•    Engaging, professional and diplomatic demeanour.
•    Comfortable conducting regular phone calls and meetings with a range of senior industry figures.
•    Strong teamwork skills to ensure the efficient running of content team.
•    Self-disciplined and able to work both independently and as part of a team.
•    Problem solver with the ability to break down complex concepts, make logical comparisons, and identify underlying patterns and connections.
•    Agile learner with the ability to develop in-depth technical knowledge on diverse topics and an understanding of key commercial drivers underlying your products.
•    Resilient, with a strong desire to succeed.
•    Experience in the Education industry is a strong asset.

You should be open to international travel, as required by the job role.

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.

Job Purpose:

The Marketing Specialist will lead the marketing activities for our Education Summit & Exhibition, playing a pivotal role in driving local exhibitor and sponsor participation, as well as delegate and visitor acquisition. The role demands a strategic thinker with deep knowledge of the local market, capable of creating tailored, high-impact campaigns that align with the event's mission.

The Marketing Specialist will oversee localization, and encompasses traditional and innovative marketing approaches with the primary goal of increasing our reach and conversion within the local market by appropriate penetration in multi-channel campaigns, including website user experience, SEO, digital/print collaterals, EDMs, social media, content marketing, and PR.

The ideal candidate will possess advanced English language proficiency, a skill highly valued for effective translation and content adapted communication and campaign execution. They will demonstrate an ability to critically evaluate processes, ask thoughtful questions, and provide insightful suggestions that enhance overall team performance. A natural aptitude for quickly learning and adapting to new technologies with minimal training is essential, ensuring seamless integration into fast-paced, dynamic environments. The ability to challenge conventional approaches constructively, combined with a proactive mindset, will add significant value to the team's strategic initiatives.

Key Accountabilities:

Campaign Development & Execution
•    Design and execute integrated marketing campaigns tailored to the localised market.
•    Align campaigns with international strategies, focusing on sponsor and attendee engagement.
•    Develop and maintain a marketing plan covering all phases of the event cycle.
•    Localize global campaigns to suit the cultural, linguistic, and business nuances of the market.
•    Manage the entire marketing lifecycle, from planning to execution, across digital, print, and experiential channels.
•    Expand beyond language to include culturally tailored visual elements, narratives, and messaging specific to localised Education market sensitivities.
•    Incorporate case studies or success stories from local companies to build local trust and resonance
Performance Metrics 
•    Use Monday.com for project management, ensuring all activities meet deadlines and KPIs.
•    Share weekly reports outlining completed activities and upcoming plans.
•    Stakeholder Collaboration 
•    Work closely with sales teams to generate exhibitor and sponsorship leads
•    Collaborate with conference production to develop content-led campaigns around event themes
•    Partner with digital, content, and PR teams to create integrated campaigns that deliver measurable results.
Data-Driven Strategy 
•    Utilize market research, attendee profiling, and analytics to refine audience segmentation and campaign messaging.
•    Implement real-time performance tracking and optimize campaigns based on actionable insights.
•    Regularly assess attendee feedback and campaign data to inform future strategies.
•    Collaborate with the data team to create a cyclical data strategy.
•    Analyse and segment audience data to maximise engagement and ROI.
Localized Content Creation
•    Lead the production of localised marketing materials, including brochures, email campaigns, and social media posts.
•    Supervise translations and ensure consistency in tone and messaging across all communications.
•    Work with graphic design teams to develop culturally relevant visual content.
•    Leverage trending local platforms like LINE and X more extensively for engaging with local audiences.
Networking & Engagement 
•    Promote and manage unique event features such as the Future Leaders Networking Breakfast, Women in Education Networking, and the Official Welcome Reception to the local market to ensure attendance.
•    Design marketing campaigns that emphasize the networking, collaboration, and partnership opportunities available at the event.
Cross-Functional Collaboration 
•    Act as the primary liaison between the marketing team and specialized functions, such as SEO, CRM, and analytics teams for all local language communications.
•    Maintain strong alignment with dmg events’ global portfolio, ensuring consistency with the branding and objectives of sister events.
Media & PR 
•    Manage media partnerships, press releases, and on-site media coordination.
•    Conduct an in-depth analysis of dmg events and the Education Summit’s portrayal in localised media, pinpointing any gaps between intended and actual perceptions.
•    Include regular media monitoring throughout the campaign to adjust strategies in real-time, ensuring that any shifts in perception are addressed promptly.
•    Use insights to support the development of press releases and public communications that not only align with dmg event's strategic objectives but also speak directly to the unique concerns and priorities of the local market.
•    Enhanced Informational Resources & Event Management
•    Produce a detailed Exhibitor Guide and additional informational content for the local website and brochures, ensuring they comprehensively address potential queries and provide extensive background on the event.
•    Oversee marketing-related event logistics, including registration systems, mobile apps, and networking platforms.
•    Activate advocacy plans to amplify reach through stakeholder networks.
Post-Event Engagement Plans
•    Use attendee feedback and analytics to shape targeted campaigns for the Education Summit & Exhibition 2026.
•    Prepare and present a full post-event review of activities completed
•    Create a “Post Event Report” brochure for sharing with key clients within 4 weeks of event closing 

Job Context:

The role requires close collaboration with exhibition sales, sponsorship teams, and delegate sales teams to drive lead generation and conversions. Working across departments—including technology and data—the marketing specialist will ensure cohesive execution of campaigns. This position also involves adapting international strategies to resonate with the localised market, aligning all marketing activities to achieve the overarching goals of the Education Summit & Exhibition.

Qualifications, Experience & Skills:

Minimum Qualifications and Knowledge:

Marketing qualification is advantageous.
Minimum Experience: 5+ years in mid manager level marketing, exhibition marketing is a must

Job-Specific Skills:
• Strategy creation and critical path analysis
• Experience in the use of databases in both mass and targeted direct marketing campaigns
• Experience managing the production of mobile apps and online registration systems
• People management
• Website Management and User Experience
• Excellent writing skills, including proof reading and messaging
• Marketing Automation, Lead Generation and Lead Scoring
• Big Data Analysis from multiple sources
• Budget management, including budgetary responsibility for decision making relating to a wide variety of potential marketing channels
• Excellent interpersonal skills and the ability to effectively communicate with and relate to all levels both within and outside the organisation
• Excellent negotiation and relationship building skills
• Strong attention to detail
Hard Skills
The successful individual must have used more than approx. 70% of the tools used by dmg events or have proven experience of using an alternative for an events business.
• ESP – Emarsy’s email composition and analysis
• CRM/database – Salesforce for campaign management
• Social Media Channels/ Hootsuite – LinkedIn, Twitter, Facebook, Instagram, YouTube, Line, WeChat (content creation, sponsored posts, analytics, and effectiveness)
• Registration – InfoSalons, N200, Form Assembly (including Social Amplification though InGo or Gleanin)
• Website – CMS (Umbraco, TYPO3, WordPress or similar) plus experience of design and user experience (working with 3rd parties)
• Google Suite
• SEO
• PPC
• Advocacy & exhibitor remarketing
• App management, networking platforms, content delivery platforms (webinar etc)
Behavioural Competencies:
• Good leadership skills
• Work well under pressure, adaptable and resilient
• Able to work on own initiative, be highly motivated and proactive
• Practice good time management
• Be trustworthy, professional, and reliable
• Demonstrate good teamwork with co-workers/peers

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.

Position Description

Data Governance Advisor 

Permanent Full-Time 

Location:  Hanoi 

The Data Governance Team is directly responsible for improving the data maturity of the organisation through the delivery of Data Governance and Data Quality services at an enterprise level. The value that data can create for RightShip and our customers can only be achieved through a strong data foundation and mature organisational capabilities in managing, processing and utilising this data.   

Reporting to the Data Governance Lead, the Data Governance Advisor will play a significant role in supporting RightShip in leveraging data as an asset to ensure data can be used to inform key decisions and deliver valuable outcomes to customers and the wider ecosystem in general. 

You will drive the adoption and success of data governance across the organization by advocating for its importance, implementing frameworks, policies, and procedures, and engaging with stakeholders to monitor and track key governance KPIs. 

Major Responsibilities   

DATA GOVERNANCE 

• Provide subject matter expertise in data management and governance 

• Own the implementation of data governance tool and support the creation and maintenance of a centralized data catalog to improve data discovery, accessibility, and understanding across the organization. 

• Develop and implement data governance policies, procedures, and standards that align with the organization’s goals and regulatory requirements. 

• Work closely with business units and data stewards to establish data quality metrics and continually assess data for accuracy, consistency, and completeness. 

• Collaborate with stakeholders to identify and resolve data quality problems  

• Act as a liaison between business units and tech/date teams to ensure alignment of data governance efforts with organizational goals and operational needs. 

• Collaborate with data stewards to ensure they are effectively managing the data within their domains. This includes helping them understand their roles and providing the necessary tools and processes to succeed. 

• Drive the adoption of emerging technologies, tools, and practices that can enhance data governance, data quality, and overall data maturity within the organization. 

• Work closely with legal, compliance, and privacy teams to ensure that data governance practices align with ethical data use and privacy laws, protecting customer data and building trust. 

• Risk Management and Compliance: Identify potential risks related to data governance, ensuring proactive mitigation strategies are implemented and that data governance aligns with industry standards and regulatory requirements. 

• Data Lineage Tracking: Ensure end-to-end tracking of data lineage to guarantee traceability of data assets, from origin to consumption, providing transparency and trust in data processes. 

LEADERSHIP 

• Build trust and positive culture within RightShip 

• Promote the importance of data governance throughout the organization, ensuring that data management principles are understood and followed. 

• Conduct workshops and training sessions to educate employees on data governance policies, roles, and their responsibilities regarding data. 

• Ensure a safe and inclusive workplace, which engages its employees 

• Drive a customer orientation and service minded approach 

• Ensure a safe and inclusive workplace, which engages its employees 

• Lead and direct staff to ensure achievement of quality and governance targets  

QUALITY AND STANDARDS 

• Ensure office compliance with ISO 9001 and 27001 standards and policies 

• Support the implementation of global processes and instructions 

• Ensure that all procedures and instructions are followed to mitigate any potential risk to RightShip arising from political (e.g. sanctions) or regulatory/ legal compliance requirements on an ongoing basis 

Qualifications, Skills & Experience  

• Demonstrated experience in the data management and data governance domains (3+ years) 

• Solid understanding of data governance practices and principles, business and technology issues related to management of enterprise information assets and approaches related to data protection  

• Proficient in data extraction, manipulation and presentation (SQL and MS Office Suite) 

• You understand, advocate and can clearly articulate for the importance of data governance for a business 

• Excellent written and oral communication skills, with the ability to explain complex concepts in a clear and concise manner. 

• Proven ability to engage with and influence a diverse group of stakeholders.