MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

Aufgabenbereich 

Der Sales & Service Manager ist Mitglied des Führungsteams des Geschäfts und kümmert sich um die Geschäfts- und Kundenerlebnisstrategie von ALO im Geschäft. Diese Person engagiert sich leidenschaftlich für Geschäftsziele, Umsatz, Kundenerlebnis und die Förderung von Talenten, um die Leitprinzipien von ALO zu erfüllen. Das oberste Ziel dieser Position ist es, sicherzustellen, dass das Kundenerlebnis im Geschäft außergewöhnlich ist. 

Vertriebs- und Serviceleiter 

• Untersuchen Sie Verkaufschancen und deren Ursachen und arbeiten Sie mit dem Geschäftsführer zusammen, um Prozess- oder Systemlücken zu schließen 
• Beaufsichtigen Sie das Verkaufs- und Serviceteam, um ein außergewöhnliches Kundenerlebnis im Verkaufsraum zu gewährleisten, indem Sie den Grad der Kundenbindung und die technische Produktschulung bewerten und die Teammitglieder dabei unterstützen, Lücken durch Feedback und Coaching zu schließen 
• Täglicher Aufbau der Kundenbeziehung zu unseren Kunden 
• Sicherstellung einer effektiven Abdeckung des Verkaufsraums durch die Entwicklung von Personallösungen und die Leitung von Verkaufsinitiativen im gesamten Geschäft, je nach Bedarf 
• Zusammenarbeit mit dem Geschäftsführer, um die Vertriebs- und Servicestrategie für das Geschäft zu entwickeln und die Umsetzung mit dem Vertriebs- und Serviceteam durchzuführen 

Unternehmensleiter 

• Vertretung des Unternehmens bei Besprechungen und Telefonkonferenzen in Zusammenarbeit mit dem Geschäftsführer 
• Überprüfung, Überwachung und Zusammenarbeit mit dem Geschäftsführer bei der Verwaltung des Budgets, der Berichterstattung und anderer Geschäftsdaten, einschließlich Kennzahlen (z. B. Ausgaben, Verkaufszahlen), und Information der Planungsprozesse (z. B. vierteljährliche Geschäftsüberprüfung und Verkaufsplanung) 
• Zukünftige Planung des Arbeitsablaufs, um die optimale Leistung des Unternehmens zu gewährleisten 

Personalleiter 

• Sicherstellen, dass das Vertriebs-, Service- und Community-Team die Mission und Leitprinzipien von ALO verkörpert, um unseren Besuchern effektiv zu vermitteln, wer wir sind, was wir tun und warum wir das tun, was wir tun 
• Führen eines Teams durch Verantwortungsbewusstsein, regelmäßiges kontinuierliches Coaching, Talentförderung und Verbesserung der effektiven Kommunikation im gesamten Operations- und Visual-Team 
• Aufbau einer internen und externen Pipeline durch Nachfolgeplanung und Rekrutierungsstrategie 
• Erstellung eines effektiven Zeitplans, der die beste Geschäftsstrategie priorisiert, in Zusammenarbeit mit dem General Manager 

Geschäftspartner 

• Überwacht die Umsetzung bestimmter Vorgaben des ALO-Vertriebs- und Servicemodells und gewährleistet so die operative Effizienz 
• Arbeitet mit dem Geschäftsführer/Filalleiter zusammen, setzt dessen Vision um und arbeitet funktionsübergreifend mit Geschäftspartnern zusammen, um die Ziele der Organisation auf allen Ebenen zu unterstützen 
• Zeigt die Fähigkeit, sich in der Organisation zurechtzufinden und dabei ein Gleichgewicht zwischen geschäftlichen Anforderungen und Markenkultur herzustellen 

Qualifikationen für Vertriebs- und Serviceleiter 

• Führungserfahrung im Einzelhandel oder einer verwandten Branche 
• Praktische Kenntnisse in MS Office (Word, Excel und Outlook) 
• Außergewöhnliche zwischenmenschliche und kommunikative Fähigkeiten, sowohl mündlich als auch schriftlich 
• Agilität und die Fähigkeit, mehrere Aufgaben in einem sich verändernden Umfeld zu bewältigen 
• Hohe Motivation durch die Förderung des Geschäfts in einem schnelllebigen, innovativen Umfeld 
• Unternehmerisches Denken und Handeln 
• Selbstständiges Arbeiten, Zeitmanagementfähigkeiten und persönliche Verantwortung 
• Dentifikation mit und Umsetzung der Leitprinzipien von ALO 
• Fähigkeit, bis zu 50 Pfund zu heben, zu schieben, zu tragen oder anderweitig zu bewegen 
• Fähigkeit, zu heben, sich zu beugen, zu knien, zu klettern, zu kriechen und/oder sich zu drehen und sicher eine Leiter hinauf- und hinabzusteigen 
• Fähigkeit, während der gesamten Schicht zu stehen und sich zu bewegen 
• Nachweis einer gültigen Aufenthalts- und Arbeitserlaubnis 

Arbeitszeitplan des Vertriebs- und Serviceleiters 

Die Position als Vertriebs- und Serviceleiter ist eine Vollzeitstelle. Um einen ausgewogenen Dienstplan zu erstellen, der den Anforderungen des Unternehmens und unserer Teams gerecht wird, erwarten wir von allen Vollzeitmitarbeitern, dass sie für Schichten zu Beginn und am Ende des Arbeitstages sowie am Wochenende zur Verfügung stehen, wobei sich diese Zeiten ändern können. Von allen Mitarbeitern wird erwartet, dass sie ab der Woche des „Black Friday“ bis zum Ende der Weihnachtssaison, also bis zur ersten Januarwoche, arbeiten können. 

Erklärung zu Vielfalt und Inklusion 

Als Arbeitgeber, der Chancengleichheit fördert, diskriminiert ALO keine Bewerber oder Mitarbeiter aufgrund von Rasse, Hautfarbe, Glaubensbekenntnis, Religion, Geschlecht, nationaler Herkunft, Veteranenstatus, Behinderung, Alter, Staatsangehörigkeit, Familienstand oder Lebenspartnerschaft, sexueller Orientierung, Geschlechtsidentität oder -ausdruck oder aufgrund eines anderen durch das Gesetz geschützten Status oder Zustands. Wir verpflichten uns zu einer aktiven Politik der Inklusion, Vielfalt und Chancengleichheit, die bereits bei unserem Einstellungs- und Auswahlverfahren beginnt, und sind gerne bereit, über flexible Arbeitsbedingungen zu sprechen. 

Anpassungen des Bewerbungsprozesses

Wenn Sie der Meinung sind, dass Sie angemessene Anpassungen in einem Teil unseres Einstellungsprozesses benötigen, teilen Sie uns diese Anforderungen bitte bei der Ausfüllung Ihrer Bewerbung oder per E-Mail an europehr@aloyoga.com mit. Wir werden uns bemühen, Ihren Bedürfnissen gerecht zu werden, um einen fairen und transparenten Bewertungsprozess zu gewährleisten. 

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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Join us as a (Senior) Product Manager (all genders) in our Payment team (parental leave cover for 18 months) and help shape the future of autonomous mobility!

At MOIA, we build technology that enables cities and mobility operators to run mobility services safely, efficiently, and at scale. Our mission is to accelerate the shift toward sustainable, shared autonomous mobility - supported by flexible and scalable payment solutions for both end users and B2B partners. 

As a (Senior) Product Manager, you’ll be part of the Payment team, responsible for shaping how money flows through MOIA’s mobility ecosystem - evolving from a pure ridepooling operator to a technology and Autonomous Mobility (AD) focused Mobility-as-a-Service software provider. 

We are a cross-functional team of backend engineers, app developers, quality specialists and an agile coach, working together to build reliable and scalable payment solutions. 

Having successfully delivered and operated payment solutions for millions of rides for our Hamburg services, we are now entering the next phase: Expanding our platform to support MOIA’s MaaS offering and Autonomous Driving services across multiple international markets and across different B2B/B2G partners. This includes addressing new challenges such as multi-tenant payment architectures, partner integrations, regulatory complexity, and new monetization models. 

As a (Senior) Product Manager, you will continue to evolve our payment platform within a B2B / B2B2G context, scaling existing capabilities and adapting them to diverse partner and market requirements. You will treat payments as a product in its own right - balancing user experience, partner needs, and commercial viability. 

This is a key moment to join, bringing your expertise and enthusiasm for payment solutions, and contributing to the continued success of innovative urban mobility solutions. 

What you will do

• Build a deep understanding of the challenges and opportunities of multi-tenant payment systems, enabling cities, partners, and operators to run mobility services for their users.
• Own MOIA’s payment domain end-to-end, defining and executing a roadmap that turns company strategy into a scalable and competitive payment product for the future of an AD mobility provider. 
• Understand and translate the needs of B2B and B2G clients into robust payment solutions by actively engaging with partners - facilitating workshops, aligning on requirements, and guiding them through integrations that enable them to launch and operate MOIA’s white-labelled mobility services. 
• Make trade-offs between standardisation and partner-specific needs in a multi-tenant environment. 
• Prepare and prioritize features as epics and stories for refinement with your team while respecting architectural and technical constraints. 
• Collaborate closely with the Technical Lead and Agile Coach to ensure product quality, delivery reliability, and a healthy team dynamic.
• Create clarity and visibility across domain leadership and partner teams (e.g. Booking and Accounting) on goals, trade-offs, risks, and dependencies.
• Own and manage relationships with external payment providers (e.g. Adyen), balancing partner capabilities, costs, risk, and scalability.
• Leverage AI in day-to-day product work to improve processes, decision-making, and product capabilities, and actively contribute to evolving AI practices within the Product Community.
• Represent the Payment team within the Product Community, sharing learnings from building complex, platform-oriented payment systems and contributing to overall product excellence.

What will help you to fulfill your role 

• Payment Domain knowledge: You have worked within the payment domain and have a track record of building payment solutions at scale – B2B2C payment setup or payment integrations with (public) clients is a big plus! You don’t shy away from building within the constraints of regulations, taxation, invoicing. In short: Your heart is beating for payments – and you share that passion with anyone who’ll listen!  
• Excellence: You bring solid experience in Product Management and are able to balance business, stakeholder, and user needs effectively. You create shared understanding and ensure that priorities are aligned and understood by relevant stakeholders. 
• Visionary: You think big, craft compelling visions for your ideas and understand what makes your products commercially viable. You are excited about bringing business value and can bridge the gap between technical world and business world.  
• Pragmatist: You get things done, make sound decisions and resolve issues effectively. You enjoy getting involved and discussing complex technical challenges - and then you trust the team to take it from there to figure out architecture and implementation.  
• AI-driven mindset: You actively use modern AI methods in your day-to-day work - from discovery and analysis to decision-making and delivery. You are curious about how AI can improve both internal processes and product capabilities, and you contribute to evolving practical AI usage within the Product Community. 
• Excellent Communicator: People enjoy working with you because you communicate well and evoke optimism, even when you’re communicating complex information. You are experienced in adjusting your messaging to different stakeholders and inspire people by translating your in-depth domain expertise into clear and straightforward language. Plus, you are not afraid of asking a lot of questions to refine your understanding.  
• Fluent communication in English is required; German is a plus. 

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Your Responsibilities

Vendor Lifecycle & Operational Relationship Management

• Own the end-to-end third-party operational lifecycle, from initial onboarding and technical integration to continuous monitoring and eventual offboarding.
• Build and maintain strong, strategic relationships with key external partners, acting as the primary point of escalation for operational bottlenecks and service disruptions.
• Collaborate closely with Compliance, Procurement and Legal teams to ensure operational readiness and compliance requirements are met during the vendor selection and renewal phases.

Digital Operational Resilience & DORA Compliance

• Lead the implementation and ongoing management of ICT third-party risk management controls in strict alignment with DORA requirements.
• Maintain an accurate and up-to-date Register of Information detailing all ICT third-party service dependencies.
• Partner with InfoSec, Compliance, and Risk teams to conduct regular vendor risk assessments, evaluate concentration risks, and ensure third parties participate in required operational resilience testing (e.g., TLPT).
• Develop and maintain joint business continuity plans, robust vendor escalation matrices, and incident management protocols, ensuring alignment with DORA’s incident reporting mandates.

Performance & SLA Monitoring

• Define, implement, and track rigorous KPIs and SLAs for all third-party providers.
• Conduct regular Quarterly Business Reviews (QBRs) and performance audits with key vendors to ensure continuous improvement and strict adherence to service availability targets.
• Design and maintain operational dashboards (e.g., via Looker, Tableau) to monitor vendor performance, dependency health, and risk metrics in real-time.

Process Optimization & Integration

• Design seamless operational workflows that integrate third-party services into our internal value chain without friction.
• Transition reactive, detective vendor controls into automated, preventive systems to build stronger system-based safeguarding mechanisms.
• Map and document product setups and process dependencies, ensuring the exact impact of third-party outages on customer orders is clearly understood and mitigated.

Your Profile

• Experience: 5+ years of experience in Operations, Vendor Management, or Third-Party Risk Management (TPRM), specifically within a regulated financial, FinTech, or SaaS environment.
• Regulatory knowledge (DORA): particularly its pillars relating to ICT third-party risk management, incident reporting, and resilience testing.
• Risk & Controls: Deep understanding of vendor due diligence, SLA formulation, and transitioning operational controls from detective to preventive models.
• Analytical Skills: Highly data-driven with the ability to build performance metrics and utilize data visualization tools [e.g., Looker, Snowflake, Excel/Google Sheets] to monitor vendor health.
• Stakeholder Management: Exceptional communication skills with the ability to collaborate effectively with technical teams, compliance officers, C-level executives, and external partners.
• AI: Early adopter of AI productivity tools with a keen interest in how emerging AI governance impacts third-party risk and ICT resilience.
• Language: Fluent in English and a good command of German (B2).

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Team

As Product Manager for the Deposit Payments and Bank Integrations team at Raisin, you will own the end-to-end movement, reconciliation, and reporting of customer funds, as well as the interfaces between Raisin and partner banks.

This includes enabling reliable, scalable integrations for:

• Payment flows between customers, Raisin, and partner banks
• Ongoing synchronisation of accounts, balances, and transactions
• Daily position, customer, and deposit reporting to partner banks

A core part of the team’s mission is to ensure that partner banks have a clear, accurate, and timely view of their Raisin-related business—including customers, deposits, balances, and transaction activity— via well-defined APIs, file-based integrations, and operational reporting.

Your Responsibilities

• Reliable and scalable payment and settlement flows.
• Clear and auditable reporting of fund movements for customers, internal teams, and partner banks.
• Bank-facing integration standards covering APIs, reporting formats, reconciliation processes, and operational SLAs.
• Reducing manual effort and operational risk as the partner bank network scales.

You will collaborate closely with Business Development, Partner Bank Onboarding, Relationship Management, Deposits Operations, and Engineering leadership, often acting as the product authority on how banks should integrate with Raisin’s various interfaces.

Your Profile

What You’ll Do

• Lead discovery and delivery for initiatives across backend services, internal UIs, APIs, and reporting.
• Your immediate team comprises you as the Product Manager, your counterpart Engineering Lead and a team of engineers. With this team on a daily basis: You will lead the iterative refinement of major customer- or business- product problems in your product using data, customer insights, and input from stakeholders.
• You define the WHAT and WHEN. You express clearly their value and success criteria, and you call out risks, dependencies and assumptions to qualify.  You exhibit accountability for outcomes, not just output.
• You communicate clearly across disciplines - from technical flows to user outcomes.
• You collaborate with engineering, operations, data, and compliance teams to drive improvements in our integration flows and financial reliability.
• You write quarterly OKRs with your engineering lead and drive delivery against them.
• You contribute to the team’s long-term vision and roadmap, balancing speed, risk, and scale.

Must-Haves

• A degree in an analytical or technical discipline (e.g. math, engineering, computer science, finance).
• 3+ years of product management experience.
• 6+ years total working in/with tech-powered products (product, ops, engineering, or design).
• You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable.
• Experience working in an agile, cross-functional engineering team.
• Comfortable using tools like Jira, Confluence, or similar to drive clarity and delivery.
• Strong communication and collaboration skills across disciplines.
• Familiarity with how web products are built: backend/frontend interaction, APIs, events, etc.
• Interest in developing deep domain expertise in fintech and deposit systems.
• Analytical mindset and attention to detail.
• Ability to work through edge cases.

Nice-to-Haves

• Exposure to event-driven architecture, micro-services, or asynchronous systems.
• Experience working on reporting, data models, or system integrations.
• Familiarity with concepts like ETL, data warehouse, reporting views, or reconciliation.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Team

As Product Manager for the Deposit Payments and Bank Integrations team at Raisin, you will own the end-to-end movement, reconciliation, and reporting of customer funds, as well as the interfaces between Raisin and partner banks.

This includes enabling reliable, scalable integrations for:

• Payment flows between customers, Raisin, and partner banks
• Ongoing synchronisation of accounts, balances, and transactions
• Daily position, customer, and deposit reporting to partner banks

A core part of the team’s mission is to ensure that partner banks have a clear, accurate, and timely view of their Raisin-related business—including customers, deposits, balances, and transaction activity— via well-defined APIs, file-based integrations, and operational reporting.

Your Responsibilities

Join our Deposit Payments & Bank Integrations team and help shape how money moves across Raisin’s platform. You’ll work closely with engineering, operations, and business teams to support reliable payment flows, integrations with partner banks, and accurate financial reporting.
This role is ideal for someone early in their product career who is curious about how complex systems work and wants to build deep expertise in fintech.

• Plan, draft and track quarterly OKRs, ensuring the team stays on path toward its milestones.
• Lead discovery and delivery of products/ features that cut across backend services, APIs, and internal tools.
• Act as a bridge between disciplines, translating requirements and technical flows into understandable user outcomes.
• Work within a cross-functional squad (Engineering Lead and developers) to refine product requirements and turn customer problems into actionable user stories.
• Improve reporting accuracy and payment reliability.
• Document integration standards and reconciliation processes.

Your Profile

• A degree in an analytical or technical discipline (e.g., Math, Engineering, CS, Finance).
• Overall 3+ years experience with 1–2 years of experience in product, operations, business analysis, or similar (internships count).
• You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable.
• Strong understanding of how web and software products are built (APIs, backend/frontend interaction).
• Familiarity with Agile and tools like Jira.
• Detail-oriented and eager to learn.

• Exposure to SQL or data analysis.
• Understanding of integrations or how systems communicate.
• Interest in payments, reconciliation, or fintech.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Join us as a Product Manager (all genders) in our Connectivity team on a shared journey that matters!

The Connectivity Team builds and operates the backbone of vehicle‑to‑platform communication.

We own the end‑to‑end connectivity landscape that links in‑vehicle systems with digital services, covering communication architecture as well as SIM, MNO, and connectivity lifecycle management.

Working closely with embedded and platform teams, we ensure reliable, secure, and scalable communication paths that can be consistently used across products and services. Our work provides a standardized connectivity foundation that enables connected vehicle functions and digital services to operate smoothly.

What you will do

• Own and manage the connectivity backlog for vehicle‑to‑platform communication, including SIM/MNO lifecycle topics, ensuring items are ready for development and delivery.
• Break down features and enablers into actionable backlog items, clarify scope and acceptance criteria, and support the team with timely decisions.
• Work closely with the development teams on a daily basis, answering questions, resolving ambiguities, and ensuring a shared understanding of priorities.
• Coordinate with external partners (e.g. MNOs, SIM/eSIM providers, technology suppliers) to clarify requirements, align delivery timelines, and address operational issues.
• Actively manage dependencies and impediments, both within the ART and with external partners, to keep delivery on track.
• Keep the team and stakeholders continuously informed about priorities, progress, risks, and changes during the PI.
• Support predictable delivery by preparing and contributing to backlog refinement, PI Planning, reviews, system demos, and Inspect & Adapt events.
• Monitor operational quality and connectivity health, follow up on issues, and ensure corrective actions are prioritized and delivered.
• Collaborate closely with other Product Owners and Product Management to align scope, timing, and dependencies across teams.
• Continuously improve ways of working, identifying opportunities to optimize flow, reduce friction, and improve delivery efficiency within the team.

What will help you to fulfill your role 

• Strong systems thinking to understand and reason about end‑to‑end vehicle connectivity across embedded systems, communication layers, and backend services.
• Ability to quickly grasp complex technical dependencies and assess their impact on delivery, quality, and planning decisions.
• Product ownership mindset with a clear focus on value, flow, and outcome‑oriented prioritization rather than solution design.
• Experience working in scaled agile environments (SAFe), with a solid understanding of roles, ceremonies, and planning mechanics at team and ART level.
• Excellent communication and alignment skills, enabling clear, concise exchange with developers, architects, operations, and business stakeholders.
• Confidence in working with evolving requirements, making pragmatic decisions and providing direction under uncertainty.
• Good understanding of vehicle‑to‑platform connectivity patterns, including request/response, publish/subscribe, asynchronous communication, and handling intermittent connectivity.
• Ability to reason about end‑to‑end connectivity flows across vehicle, connectivity layer, and backend services, and understand where failures, delays, or bottlenecks can occur.
• Extensive hands‑on professional experience in a relevant field, with a proven track record of successfully delivering results in complex environments.
• Operational awareness to recognize delivery risks, bottlenecks, and dependencies early and address them constructively.
• Continuous improvement mindset, with the ability to reflect on delivery outcomes and adapt ways of working to improve predictability and efficiency.

We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests. We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA.

Join us as a Product Owner - SIM/MNO Management (m/f/d) in our Connectivity team on a shared journey that matters!

As a Product Owner for the SIM/MNO Management team, you are responsible for ensuring reliable and scalable mobile connectivity for our vehicles.

Within the broader Connectivity domain, the team owns the mobile network layer end-to-end—covering SIM and MNO setup, lifecycle management, and operational models. This enables vehicles to communicate consistently across regions and markets throughout their lifecycle.

By aligning technical, operational, and commercial aspects of connectivity, we ensure that vehicle communication is stable, performant, and reliably supports all connected vehicle services.

What you will do

• Manage and coordinate external partners such as MNOs, SIM/eSIM providers, and connectivity service vendors to ensure reliable vehicle connectivity.
• Act as the primary interface between internal teams and external partners, aligning requirements, delivery timelines, and quality expectations.
• Support procurement and sourcing activities for SIM and mobile network services, including requirement definition, technical evaluation, and partner alignment.
• Ensure timely availability of connectivity services across markets, accounting for regional differences, rollout timelines, and regulatory constraints.
• Coordinate market‑specific connectivity readiness, ensuring SIM profiles, network coverage, and operational processes are in place before vehicle launch or feature rollout.
• Work closely with other Product Managers within the Connectivity Team to align connectivity capabilities, dependencies, and delivery priorities.
• Ensure that SIM and MNO‑related capabilities are integrated consistently into the overall connectivity landscape and used correctly by consuming teams.
• Monitor delivery progress and operational performance of connectivity partners and follow up on issues, risks, or deviations.
• Identify and manage partner‑ and market‑related dependencies and risks, ensuring transparency in planning and delivery forums.
• Support continuous improvement of SIM and MNO management processes, aligning technical, operational, and commercial aspects with product and vehicle needs.

What will help you to fulfill your role 

Product Ownership & Delivery

• Strong experience as a Product Owner / Product Manager in a connectivity, telecom, or IoT environment.
• Ability to align SIM/MNO capabilities with product delivery, ensuring correct use of profiles, roaming, and APN configurations by consuming teams and programs.
• Strong cross‑team coordination skills to collaborate with other Connectivity PMs, engineering, operations, and legal/procurement—balancing feasibility, risk, timelines, and market needs.

SIM/eSIM & Connectivity Domain Expertise

• Deep understanding of SIM/eSIM lifecycle management (provisioning, activation, swap, retirement) and key identifiers (ICCID, IMSI, MSISDN, eUICC).
• Working knowledge of eSIM ecosystem and GSMA concepts, such as SM‑DP+/SM‑SR interactions and profile download/enable flows; familiarity with GSMA SGP guidelines helpful.
• Knowledge of APN design and mobile data setup (public/private APN, IP addressing, NAT, DNS), and how these choices affect reliability, security, and service reachability.
• Familiarity with 4G/5G service characteristics (attach/registration behavior, QoS/service classes, throttling/fair‑use), and how to reflect constraints in product requirements and SLAs.
• Familiarity with connectivity security basics (SIM credentials, key protection, TLS/mTLS on top of mobile links, profile/entitlement governance) and privacy considerations across regions.

MNO & Partner Management

• Proven experience working with MNOs, including contract negotiation, commercial models, and SLA definition.
• Experience coordinating with MNOs, including coverage readiness, roaming enablement, local regulatory constraints, and market launch timelines.
• Experience managing partner delivery and SLAs with MNOs/SIM providers: incident handling, escalation paths, KPI reviews, and follow‑ups on corrective actions.

Nice to have:

• Procurement and sourcing experience for connectivity services: defining requirements, contributing to RFPs, evaluating partner proposals, and aligning commercials with technical needs.
• Multi-market rollout experience.

We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests. We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA.

What You Will Do 

The Senior Manager, Brand Marketing DACH is responsible for translating regional and DACH commercial priorities into clear, executable marketing programs across Germany, Austria, Switzerland and selected CEE markets. This role is a hands-on driving delivery, operational excellence, and stakeholder alignment, while contributing to strategy. 

This role partners closely with DACH Commercial Leadership and EMEA Brand Marketing to ensure programs are well planned, well executed, and delivering against agreed brand and growth objectives. 

• DACH marketing execution & integrated planning, translate EMEA marketing strategy into executable marketing plans in DACH across brand, campaigns, events, content and demand generation. 

• Lead delivery of integrated programs with clear timelines, owners, and outcomes, ensuring consistency and quality across markets. 

• Partner with regional marketing, PMM, Sales Marketing, Events, PR/Comms and Creative to ensure plans are joined up and realistic. 

• Balance strong execution with thoughtful input into planning discussions, surfacing risks, dependencies, and trade-offs early. 

• Content creation & curation: Developing content playbooks for B2B events, thought leadership decks, case studies. 

• Maintaining and organising the content to ensure assets are easily discoverable and updated. 

• Sales Alignment: Collaborating with product marketing and sales leadership to align 

  messaging with sales strategies 

• Planning & contribution to strategy, support annual and half-year planning by contributing practical input on timelines, resourcing, and feasibility. 

• Bring market context and execution insight into planning discussions to help sharpen priorities. 

• Help translate strategy into clear calendars and delivery plans, protecting focus and avoiding overcommitment. 

• Stakeholder partnership & communication, act as a reliable day-to-day marketing partner to DACH Commercial Leadership, ensuring priorities are understood and delivered against. 

• Produce clear, concise communication (status updates, briefs, recaps) that capture decisions, next steps and ownership. 

• Own delivery for multiple concurrent initiatives, managing scope, dependencies, and timelines. 

• Establish a disciplined operating rhythm (check-ins, milestone tracking, risk logs) for priority initiatives. 

• Create and socialize clear ownership and RACI for programs to avoid ambiguity or reliance on informal coordination. 

• Ensure execution quality is high and learnings are captured to improve future programs. 

What success looks like 

Marketing programs are delivered on time, on brief, and with clear ownership. 

Stakeholders trust you as a dependable operator who brings structure and momentum. 

Plans feel realistic, joined up, and well executed in-market. 

The team operates with clarity and confidence, without constant escalation. 

Who You are 

• 8- 10 years of marketing experience across brand, demand, events or integrated marketing. 

• Previous experience in sales enablement, marketing, or content strategy roles. 

• Deep understanding of the B2B sales cycle, buyer personas, and content marketing 

• Proven ability to manage stakeholders and deliver against shared goals. 

• Solid understanding of programmatic advertising and the AdTech ecosystem. 

• Highly organized, detail-oriented, and comfortable managing ambiguity. 

• Fluent German and English. 

The Trade Desk akzeptiert keine unaufgeforderten Lebensläufe von Personalvermittlern. Für den Fall, dass ein von einem Personalvermittler, ohne Vertrag, eingereichter Kandidat eingestellt wird, werden keine Honorare gezahlt; derartige Lebensläufe gelten als alleiniges Eigentum von The Trade Desk. The Trade Desk ist ein Arbeitgeber, der allen gleiche Chancen bietet. Alle Aspekte einer Anstellung basieren auf Leistung, Kompetenz und unseren Geschäftsanforderungen. Wir unterscheiden nicht nach ethnischer Herkunft, Hautfarbe, Religion, Familienstand, Alter, nationaler Herkunft, Abstammung, körperlicher oder geistiger Beeinträchtigung, Gesundheitszustand, Schwangerschaft, genetischen Informationen, Geschlecht, sexueller Orientierung, Geschlechtsidentität, Veteranen-Status oder einem anderen Status, der durch staatliches oder lokales Recht geschützt ist.

Join us as a Technical Project Manager (all genders) in our Program Management team and help shape the future of autonomous mobility!

At MOIA, we’re shaping the future of urban mobility. As a Technical Project Manager, you’ll take ownership of the technical delivery of our product into real-world operations on a global scale. You will collaborate closely with a Customer Project Manager and a wide network of internal teams and external partners.

As a Technical Project Manager, you’ll connect product, technology, and customer needs, making sure we don’t just deliver features, but solutions that create real impact.

What you will do

• Own the end-to-end technical delivery of one of our City Rollouts
• Take responsibility for the full product and tech stack value chain — from development to customer handover
• Act as the central product point of contact across teams and partners, aligning everyone towards a common goal
• Work closely with customers to understand their needs, anticipate challenges, and integrate solutions into our product and organization
• Ensure delivery meets customer-specific milestones, timelines, and quality expectations
• Drive a tested, validated, and approved product that is ready for live operations
• Collaborate with senior stakeholders to shape priorities, prepare decision-making materials, and focus on initiatives with the highest business impact

What will help you to fulfill your role 

• You have proven experience leading complex technical projects or programs, ideally in an engineering environment. 
• You have a background in delivering technology projects for B2B customers. 
• You are familiar with automotive or mobility-related development (e.g. autonomous driving, ADAS, E/E architecture, or vehicle platforms). 
• You possess strong storytelling skills and the ability to communicate clearly and effectively across different audiences.
• You bring a structured, analytical way of working, paired with strong coordination and problem-solving skills.
• You take initiative and approach uncertainty with a positive, solution-oriented mindset.
• You are willing to travel globally for customer collaboration. 
• You have strong communication skills (written and verbal) in English and German.

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Location: We are flexible! Come and join us either in Barcelona, Hamburg or Berlin.

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for a Product Manager - Invoicing & Partner Payouts to join the FinTech domain. In this role you will centrally own the financial data computation, customer and partner invoicing as well as the payout to partners such as mobility providers and our driving partners. You will closely collaborate with the Finance and operational teams to create transparency with our partners about their financials, building our most important value with them: Trust. Our ideal candidate has a strong background in financial products, an understanding of European accounting procedures and a high awareness for accuracy and correctness.

Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Keeping our most valuable treasure: You are keeping the data and its computations right, which is the foundation of our Finance department.
  Our partners rely on the correctness of this data as it stands for the trust in our platform.
• Backlog Management & Prioritisation: Lead on the creation, refinement and prioritization of your backlog and communicate prioritisation decisions to wider business
• Discovery: Proactively identify key product improvement opportunities to independently scope, prioritise and lead their execution end-to-end
• Product Strategy: Develop overall product strategy, manage the roadmap and lead its execution to drive sustainable user engagement
• Hypothesis Driven Development: Provide leadership in defining MVPs that allow us to test our hypothesis while delivering a delightful customer experience
• Collaboration: Work closely with development teams and mediate between technical, UX/UI and business matters, backing up your opinion with data and drive decisions forward when needed

TO BE SUCCESSFUL IN THIS ROLE:

• Work Experience: >= 5 years of work experience Product Management or Growth, preferably in Tech or Startup environment
• Academic Background: You have a degree from an accredited university preferably from Computer, Industrial or other Engineering fields.
• UX / UI Skill: Aptitude for UI/UX and having a keen eye for what makes a good customer experience. Experience working very hands-on with designers
• Fluency with Data: Analytical mindset and ability to independently leverage data for prioritisation and decision making
• Stakeholder Management: Strong collaboration, and superb communication skills (both written and oral) and ability to synthesize information quicklyCommercial Understanding: Proven record of taking complex business problems and coming up with innovative and effective product solutions.
• Impact: You have a solid track record of driving concrete results at consumer-facing start-ups/large organizations and Experience delivering web or mobile products of a significant scale and complexity, shipping on a regular basis across different platforms.
• Prior Experience with ERP & accounting systems is a significant plus. 

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.

ABOUT US:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: We are flexible! Come and join us either in Barcelona, Hamburg or Berlin.

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for a Product Manager - Invoicing & Partner Payouts to join the FinTech domain. In this role you will centrally own the financial data computation, customer and partner invoicing as well as the payout to partners such as mobility providers and our driving partners. You will closely collaborate with the Finance and operational teams to create transparency with our partners about their financials, building our most important value with them: Trust. Our ideal candidate has a strong background in financial products, an understanding of European accounting procedures and a high awareness for accuracy and correctness.

Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Keeping our most valuable treasure: You are keeping the data and its computations right, which is the foundation of our Finance department.
  Our partners rely on the correctness of this data as it stands for the trust in our platform.
• Backlog Management & Prioritisation: Lead on the creation, refinement and prioritization of your backlog and communicate prioritisation decisions to wider business
• Discovery: Proactively identify key product improvement opportunities to independently scope, prioritise and lead their execution end-to-end
• Product Strategy: Develop overall product strategy, manage the roadmap and lead its execution to drive sustainable user engagement
• Hypothesis Driven Development: Provide leadership in defining MVPs that allow us to test our hypothesis while delivering a delightful customer experience
• Collaboration: Work closely with development teams and mediate between technical, UX/UI and business matters, backing up your opinion with data and drive decisions forward when needed

TO BE SUCCESSFUL IN THIS ROLE:

• Work Experience: >= 5 years of work experience Product Management or Growth, preferably in Tech or Startup environment
• Academic Background: You have a degree from an accredited university preferably from Computer, Industrial or other Engineering fields.
• UX / UI Skill: Aptitude for UI/UX and having a keen eye for what makes a good customer experience. Experience working very hands-on with designers
• Fluency with Data: Analytical mindset and ability to independently leverage data for prioritisation and decision making
• Stakeholder Management: Strong collaboration, and superb communication skills (both written and oral) and ability to synthesize information quicklyCommercial Understanding: Proven record of taking complex business problems and coming up with innovative and effective product solutions.
• Impact: You have a solid track record of driving concrete results at consumer-facing start-ups/large organizations and Experience delivering web or mobile products of a significant scale and complexity, shipping on a regular basis across different platforms.
• Prior Experience with ERP & accounting systems is a significant plus. 

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.

ABOUT US:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: We are flexible! Come and join us either in Barcelona, Hamburg or Berlin.

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for a Product Manager - Invoicing & Partner Payouts to join the FinTech domain. In this role you will centrally own the financial data computation, customer and partner invoicing as well as the payout to partners such as mobility providers and our driving partners. You will closely collaborate with the Finance and operational teams to create transparency with our partners about their financials, building our most important value with them: Trust. Our ideal candidate has a strong background in financial products, an understanding of European accounting procedures and a high awareness for accuracy and correctness.

Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Keeping our most valuable treasure: You are keeping the data and its computations right, which is the foundation of our Finance department.
  Our partners rely on the correctness of this data as it stands for the trust in our platform.
• Backlog Management & Prioritisation: Lead on the creation, refinement and prioritization of your backlog and communicate prioritisation decisions to wider business
• Discovery: Proactively identify key product improvement opportunities to independently scope, prioritise and lead their execution end-to-end
• Product Strategy: Develop overall product strategy, manage the roadmap and lead its execution to drive sustainable user engagement
• Hypothesis Driven Development: Provide leadership in defining MVPs that allow us to test our hypothesis while delivering a delightful customer experience
• Collaboration: Work closely with development teams and mediate between technical, UX/UI and business matters, backing up your opinion with data and drive decisions forward when needed

TO BE SUCCESSFUL IN THIS ROLE:

• Work Experience: >= 5 years of work experience Product Management or Growth, preferably in Tech or Startup environment
• Academic Background: You have a degree from an accredited university preferably from Computer, Industrial or other Engineering fields.
• UX / UI Skill: Aptitude for UI/UX and having a keen eye for what makes a good customer experience. Experience working very hands-on with designers
• Fluency with Data: Analytical mindset and ability to independently leverage data for prioritisation and decision making
• Stakeholder Management: Strong collaboration, and superb communication skills (both written and oral) and ability to synthesize information quicklyCommercial Understanding: Proven record of taking complex business problems and coming up with innovative and effective product solutions.
• Impact: You have a solid track record of driving concrete results at consumer-facing start-ups/large organizations and Experience delivering web or mobile products of a significant scale and complexity, shipping on a regular basis across different platforms.
• Prior Experience with ERP & accounting systems is a significant plus. 

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.

ABOUT US:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Join us as a Product Owner (all genders) in our Data Processing team on a shared journey that matters!

About the team

The Data Processing team is part of the Vehicle/SDS Data Team and responsible for building and evolving a robust data processing capability that transforms raw, heterogeneous sensor data into standardized, time‑aligned, and validated datasets for downstream engineering workflows.

Our work ensures that teams working on autonomy, validation, analytics, and tooling can rely on consistent, high‑quality sensor data, even as upstream data sources, configurations, and formats change over time.

Why your role as a Product Owner matters

Your work as a Product Owner enables reliable and scalable workflows for teams such as:

• Data Replay & Debugging (e.g. Lichtblick)
• Perception Validation and Model Evaluation
• Automated Scenario and Test‑Case Generation
• Data Analytics and KPI Aggregation
• Virtual Testing and Simulation Pipelines
• Frontend and Backoffice Applications

By absorbing variability from upstream data sources and providing consistent, validated outputs, the Data Processing team removes friction for downstream engineering. This enables faster debugging, safer validation, and more efficient development as systems evolve over time.

What you will do

• Product Ownership: Own the product scope and backlog for a data processing capability that ingests raw multimodal sensor data (e.g. camera video, lidar, radar, CAN signals, perception objects) from vehicles and third‑party providers via AWS.
• Data Processing Standards: Drive the implementation of strict input normalization, temporal alignment and synchronization, de‑duplication and signal merging, schema validation and version handling.
• Data Reliability & Compatibility: Ensure stable, backward-compatible output formats so upstream changes do not disrupt downstream consumers or workflows.
• Backlog Management & Prioritization: Prioritize and manage your team’s backlog in alignment with Program Increment (PI) objectives and overall product goals within a SAFe environment.
• Stakeholder Alignment & Collaboration:
  • Work closely with Product Management and other Product Owners in the Agile Release Train to align priorities, dependencies, risks, trade-offs, and delivery.
  • Act as the main interface between data producers (e.g. OEMs, SDS provider) and downstream engineering teams, translating consumer needs into concrete features and quality criteria.
  • Manage dependencies, risks, and trade‑offs transparently across stakeholders.
• Agile Execution:
  • Ensure backlog readiness and active participation in ceremonies such as PI Planning, backlog refinement, and Inspect & Adapt events.
  • Define the product vision for Data Processing and own measurable outcomes — not just delivery, but whether downstream teams benefit.
  • Co-lead the team in the Triangle with Tech Lead and Agilist; influence and align without authority.
  • Prioritize based on evidence: usage data, quality metrics, and consumer feedback.

What will help you to fulfill your role 

• Product Excellence:
  • You have proven experience as a Product Owner or Product Manager working closely with engineering teams, turning high-level objectives and PI goals into clear, well-structured backlog items that enable predictable delivery.
  • Track record of outcome-oriented product ownership, not just backlog management
  • Curiosity to grow your PM craft and share learnings across the product organization
• Data Processing & Quality Expertise:
  • You demonstrate strong understanding of data processing concepts, especially time-series, sensor data, and related data quality challenges.
  • You have experience with schema evolution, data normalization, validation, and maintaining shared outputs for multiple downstream consumers.
• Problem solving & execution:
  • You have structured problem‑solving skills and the ability to translate ambiguity into actionable backlog.
  • Experience working in cloud-based data platforms and managing teams who practice continuous delivery and DevOps.
• Stakeholder collaboration:
  • You are a confident communicator who enjoys working across technical and non-technical stakeholders in a scaled agile environment; communicating with them fluently in English (German is a plus).
  • Proven track record in stakeholder and supplier management, including hands-on experience working with external development partners.
  • Ability to drive alignment across internal teams and suppliers while managing dependencies, risks, and delivery commitments.
• Pragmatic mindset: You can turn ambiguity into action, balance short-term delivery with long-term maintainability.

We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests. We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA.

Join us as a Product Owner (all genders) in our Upload Station Management team on a shared journey that matters!

About the team

The Upload Station Management team is part of the Vehicle/SDS Data Team and responsible for managing and evolving a globally distributed upload station solution deployed across hubs in many cities worldwide. These upload stations enable reliable, high‑volume data transfer from vehicles and form a critical part of the autonomous driving and data domain.

The solution facilitates vehicle‑to‑station data transfer, provides local buffering when required, and ensures efficient and secure upload to the AWS cloud using high‑bandwidth connectivity solutions such as AWS Direct Connect.

Why your role as a Product Owner matters

Your work as a Product Owner directly enables teams that depend on reliable, high‑volume vehicle data ingestion, including:

• Vehicle and Fleet Operations Teams, relying on predictable data offloading to avoid loss, delay, or corruption of vehicle data.
• Data Processing and Data Quality Teams, depending on timely and complete uploads to operate downstream pipelines.
• Autonomy Development and Validation Teams, requiring consistent availability of sensor data for development and testing.
• Analytics and Monitoring Teams, using uploaded data to track fleet behavior and operational KPIs.

Any engineering workflow that relies on vehicle data reaching AWS reliably and at scale is directly impacted by the upload station solution.

Reliable data offloading from vehicles is a prerequisite for autonomous driving development. By owning the upload station solution, you ensure that vehicle data moves efficiently and securely from the real world into the cloud, enabling scalable development, safer validation, and globally distributed autonomous operations.

What you will do

• Product Ownership: Own and prioritize the team backlog for the upload station solution in alignment with Program Increment (PI) objectives and Agile Release Train priorities.
• End-to-end Capability Ownership: Manage the end‑to‑end capability for vehicle → upload station → AWS cloud data flow, ensuring reliability, scalability, and predictable throughput.
• Vehicle Data Ingestion & Transfer:
  • Drive the evolution of upload station capabilities including station configuration and lifecycle management, local buffering and retry handling, monitoring and observability, and secure cloud uploads.
  • Translate autonomy and data domain requirements into clear, deliverable backlog items and acceptance criteria.
  • Identify and manage risks related to scalability, availability, cost, and operational complexity of a globally distributed solution.
• Stakeholder Alignment & Collaboration:
  • Act as the primary interface between vehicle teams, data processing teams, infrastructure and networking stakeholders, and operations teams managing physical hubs.
  • Collaborate closely with Product Management and other Product Owners within the ART to manage cross‑team dependencies.
  • Provide transparency on delivery progress, operational health, and trade‑offs to stakeholders.
• Agile Execution: Ensure backlog readiness and active participation in SAFe ceremonies such as PI Planning, backlog refinement, and Inspect & Adapt events

What will help you to fulfill your role 

• Product Excellence: You have proven experience as a Product Owner or Product Manager in complex, distributed system environments, working closely with engineering teams to translate high-level objectives and PI goals into clear, well-structured backlog items that enable predictable delivery.
• Edge-to-Cloud Data Transfer & Reliability Expertise: Solid understanding of data transfer pipelines, networking fundamentals, and cloud-based ingestion, with familiarity in large-scale data movement, buffering strategies, and reliability considerations at the edge.
• Agile experience: Experience working in a SAFe or scaled agile environment, including backlog ownership and PI‑based planning.
• Stakeholder collaboration: You are a confident communicator who enjoys working across technical and non-technical stakeholders in a scaled agile environment; communicating with them fluently in English (German is a plus).
• Pragmatic mindset: You can turn ambiguity into action, balance short-term delivery with long-term maintainability.

We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests. We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA.

Join us as a (Senior) Release Manager - System-of-Systems (all genders) in our Technical Program Management domain and help shape the future of autonomous mobility!

To make the vision of an autonomously driving mobility service a reality, we are building up the new business domain “System-of-Systems”.  Within this domain, all activities for integrating the entire Robot-Taxi-Service out of several subsystems are conducted. A key task is the release management, which manages and coordinates the releases of all software & hardware components, resulting in an overall release for the Robot-Taxi-Service.

As a (Senior) Release Manager in our Technical Program Management domain, you will have the opportunity to shape processes, drive impactful changes, take ownership of projects, and participate in decision-making within our System-of-Systems domain.

What you will do

Release:

• Architect and optimize the release management processes for our autonomous ridepooling development, ensuring seamless and efficient deployment of software for different variants.
• Conduct in-depth analysis of the existing release process, identifying bottlenecks and areas for improvement, and implement technical solutions to streamline and simplify the workflow.
• Develop and implement automated solutions for artifact creation, deployment, and testing enablement, leveraging coding expertise to enhance the overall release pipeline.
• Collaborate with development and operations teams to integrate automation tools and methodologies into the release process, ensuring reliability and consistency in software delivery.
• Champion open communication and knowledge-sharing across teams, acting as a technical focal point to facilitate the resolution of release-related challenges.
• Establish a long-term roadmap for evolving and standardizing release processes across various projects, with a focus on scalability and maintainability.
• Act as a crucial connector between technical development, testing, and stakeholders. facilitating seamless collaboration and communication among cross-functional teams.

Testing:

• Bring the product to life and be able to contribute to our system testing activities and help deploy software updates to our test fleet, gaining valuable insight into the practical application of artefacts in real-world scenarios.
• Participate in the verification and validation of our developed functionality within the target system environment.

What will help you to fulfill your role 

• Previous experience as a Release Manager/Engineer or in a similar role, coordinating software releases in a fast-paced environment.
• Strong understanding of software development lifecycle and/or ASPICE and the application within agile environment.
• Familiar with CI/CD practices and tools.
• Experience with software application life cycle management (i.e. Polarion, Codebeamer, Jama, ...) and ability to orchestrate releases from such tools.

Nice-to-have: 

• Hands-on experience in system testing (HiL and ViL).

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Questions? Reach out to the Talent Acquisition Manager, Martynas, directly.

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What we do:

Germany represents a critical growth market for EMEA and this is a senior-level opportunity within our German Business Development team, which is central to our EMEA growth strategy. We are looking for a commercially driven sales expert to lead and develop our relationships with strategic Holding Company agencies. Success in this role requires a demonstrable history of delivering exceptional results, building influential partnerships, and fostering strong cross-functional collaboration.

What you'll do:

• Leading and developing a high-performing team of Agency Business Development Managers, driving strategic partnerships with Agency Holding Companies.
• Cultivating and maintaining strong relationships with C-Suite executives at key agency partners.
• Articulating the unique value proposition of our media buying platform, leveraging industry insights to drive adoption.
• Accelerating revenue growth through collaborative strategies with the Brand Business Development team and internal stakeholders.
• Negotiating and managing commercial agreements with agencies, in close collaboration with the General Manager Agency.
• Contributing to product roadmap prioritization by advocating for client needs with senior leadership, product, and engineering teams.
• Representing TTD's expertise and vision on both global and regional platforms.

Who you are: 

• A proven record of accomplishment in online advertising outbound sales
• An agile self-starter comfortable building from the ground up
• Experience working with blue chip companies and cross-functional teams
• Proven track record in a sales role working with advertisers and agencies
• Existing relationships with decision makers at major agencies and advertisers
• Experience establishing longstanding, consultative client relationships
• Strong quantitative skills and negotiation’s ability, able to lead commercial negotiations for large global accounts
• A capacity to participate in technical product roadmap and product scoping exercises
• Effective communication skills with an ability to speak with C-level clients
• Passion for owning a room, closing deals, and getting wins
• Proven record of accomplishment of exceeding revenue expectations

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.