Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!  

We're currently looking for full-time Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.
 

Please note that this is an on-site position for candidates based in Athens. :) 

If the points below sound exciting, we look forward to hearing from you!

Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time.

Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise. 

Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience.

Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must! 

Attitude: Take ownership beyond the obvious.

What you'll be doing

• Handling our 24/7 customer, venue partner and courier partner support together with the team.
• Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
• Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.
• Developing our customer, venue partner and courier partner support together with the team.

Our humble expectations

• It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.
• You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team.
• You are a fast learner and attentive to both small details and the bigger picture.
• Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.
• You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.
• You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
• Fluency in Greek and ability to work in English is required.

Next steps

If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you! 

We will be reviewing applications on an on-going basis, so send through your application ASAP :)

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

As our new Restaurant Partnership Manager you’ll engage with independent restaurants and small food businesses, building strong partnerships and helping them thrive on Wolt. You’ll shape regional dining landscapes while driving Wolt’s growth in the market.

What you’ll be doing

As Sales Representative, you’ll own the end-to-end process of acquiring new restaurant partners. From prospecting and lead generation to negotiations and contract signings, you’ll be on the front line of bringing new restaurants onto Wolt. You’ll also collaborate closely with your Area Manager to design strategies and optimize your sales pipeline.

Day-to-day in this role you’ll:

• Conduct face-to-face sales activities with restaurant owners and stakeholders, with occasional online meetings
• Analyze the market and identify potential restaurants to approach
• Generate leads through cold calls, outreach, and on-site visits
• Build and nurture strong relationships with restaurant owners and decision-makers
• Present tailored proposals, negotiate terms, and finalize contracts
• Handover newly signed restaurants smoothly to the onboarding team for activation

Our humble expectations 

You’ll do well at Wolt if you:

• 3-5 years of experience in retail sales, account management, field operations, or sales support
• Bachelor’s or Master’s degree
• Strong communication and stakeholder management skills
• A natural hunter with the drive to build a portfolio from the ground up
• Demonstrated consultative sales approach with the ability to tailor offerings to partner needs
• Ability to manage multiple priorities and execute in a fast-paced, dynamic environment
• Excellent analytical skills to support data-driven sales decisions
• Fluent in Greek and English  

What we offer

💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.

🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.

💼Health Insurance - Private health insurance is part of the compensation package.

🚘Transportation - Company car provided for this role.

💻Work equipment - We set you up to success with our cutting-edge, work equipment.

Why you’ll love it

🚀Global and growing fast: Be part of a fast-moving scaleup

🤩Ride of a lifetime: Accelerate your career and build your sales skills 

💪Instant impact: Take ownership and make a difference

💙Big hearts and small egos: Surround yourself with smart, friendly people

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

What you’ll be doing

As Sales Specialist, you’ll take end-to-end ownership of acquiring and growing merchant partnerships within Retail. You’ll build strong relationships with C-level stakeholders, tailor value propositions for complex business needs, and help expand Wolt’s product adoption. This role is highly strategic, blending consultative sales with long-term partnership development in a fast-paced environment.

Day-to-day in this role you’ll:

• Build and manage a pipeline of top-tier partners within Retail, creating complex value propositions that resonate with multiple stakeholders
• Establish and grow relationships with C-level executives and decision-makers
• Coordinate with regional and international teams on multinational prospects for alignment
• Identify new partnerships and growth opportunities, using data and business insights to drive partner performance and unit economics
• Develop a deep understanding of the competition and verticals in the market to inform sales strategies
• Lead negotiations regarding partnership terms and manage relationships until they transition to the account management team
• Continuously scout for new growth opportunities in the dynamic on-demand delivery and e-commerce market
• Leverage product knowledge and data to design tailored acquisition strategies that accelerate Wolt’s growth and partner success

Our humble expectations 

You’ll do well at Wolt if you:

• 5+ years of experience in sales, including enterprise or consultative sales, preferably in FMCG, SaaS, retail, or technology
• Bachelor’s or Master’s degree
• Proven sales experience with C-level negotiation skills a strong advantage
• Understanding of enterprise decision-making processes
• A natural hunter with the drive to build a portfolio from the ground up
• Demonstrated consultative sales approach with the ability to tailor offerings to partner needs
• Ability to manage multiple priorities and execute in a fast-paced, dynamic environment
• Excellent analytical skills to support data-driven sales decisions
• Fluent in Greek and English  

What we offer

• 💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.
• 🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.
• 💼Health Insurance - Private health insurance is part of the compensation package.
• 🚘Transportation - Company car provided for this role.
• 💻Work equipment - We set you up to success with our cutting-edge, work equipment.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Are you a commercially driven professional with a passion for helping businesses grow? Are you excited by the idea of scaling Wolt’s commerce solutions and building strong relationships with partners across Malta? If yes, we’d love to meet you!

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver almost anything in your city in minutes. Today, our products are used by 55+ million registered users who order from 200,000+ merchants across 30+ countries.

To support our expanding merchant offering, we are scaling our Commerce Platform, which consists of two core products.

Wolt Commerce Platform Products in a Nutshell

• Wolt Drive – A delivery-as-a-service solution (DaaS) enabling merchants to add fast, reliable last-mile delivery to their own ordering channels.
• Wolt Storefront – A white-label online ordering platform that helps merchants create branded digital stores with seamless checkout and increased conversion.

The Drive & Storefront Account Specialist role focuses purely on acquiring new partners for both products - selling the value, closing the deals, and handing partners over to onboarding teams.

What you’ll be doing

As Commerce Platform Sales Manager, your mission is clear: identify, pitch, and close new merchant partnerships for Wolt Drive and Wolt Storefront. You will build a strong pipeline, run a highly structured sales process, and secure high-quality, scalable partnerships.

Day-to-day in this role you’ll:

Own the full outbound sales cycle

• Systematically explore and prospect the market to uncover new partnership opportunities.
• Initiate and lead outreach to restaurants, retailers, and e-commerce merchants across verticals.
• Deliver compelling product pitches for both Drive and Storefront, tailored to merchant needs.
• Negotiate commercial terms and close deals that drive sustainable growth.

Manage a strong, disciplined pipeline

• Keep a structured pipeline with clear stages, next steps, and revenue potential.
• Prioritize accounts based on strategic value, scalability, and readiness to adopt Commerce solutions.
• Work toward monthly targets with precision and consistency.

Craft winning sales materials

• Build and refine pitch decks, case studies, and proposals to support high-impact conversations.
• Translate product capabilities into clear merchant value propositions.

 Collaborate with internal teams

• Coordinate with onboarding and operational teams to ensure a smooth handover after closing.
• Share market insights with Product, Ops, and Support — without owning implementations or account management.

Our humble expectations

You’ll succeed in this role if you:

• Have 2–4 years of experience in sales, business development, field sales, retail partnerships, or similar roles.
• Have a proven track record of closing deals and consistently hitting sales targets.
• Are a natural hunter — proactive, persistent, and driven by pipeline momentum.
• Possess excellent communication and pitching skills, with the ability to simplify complex solutions.
• Use data to support negotiation and refine sales decisions.
• Can adapt quickly in a fast-changing environment and maintain high ownership.
• Have an interest in e-commerce, last-mile logistics, or digital retail solutions.
• Are fluent in English (and local language when required).

Next steps

If you're excited about driving growth, managing key business relationships, and contributing to the success of leading commerce solutions, apply below! Along with a competitive salary and benefits, you will be eligible for our stock option plan.

Due to the upcoming holiday period, our recruitment activities will be operating at a reduced pace. We will continue to accept applications; however, you may not receive an update on your candidacy until early January. We appreciate your understanding and look forward to reviewing your application in the new year.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!  

We're currently looking for full-time Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.

Please note that this is an on-site position for candidates based in Thessaloniki. :) 

If the points below sound exciting, we look forward to hearing from you!

Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time.

Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise. 

Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience.

Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must! 

Attitude: Take ownership beyond the obvious.

What you'll be doing

• Handling our 24/7 customer, venue partner and courier partner support together with the team.
• Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
• Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.
• Developing our customer, venue partner and courier partner support together with the team.

Our humble expectations

• It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.
• You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team.
• You are a fast learner and attentive to both small details and the bigger picture.
• Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.
• You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.
• You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
• Fluency in Greek and ability to work in English is required.

Next steps

If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you! 

We will be reviewing applications on an on-going basis, so send through your application ASAP :)

Location: Greece #LI-Hybrid

About Sedna

Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce. Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.

Role Overview

As a Customer Education Specialist at Sedna, you will deliver structured onboarding and training experiences to customers across regions and customer types. This role is focused on consistent, high-quality execution of Sedna’s education programmes, using predefined curricula, materials, and workflows.

You will deliver both onsite and virtual training sessions independently, follow established education frameworks, and escalate observations through defined channels. This role does not own programme design or customer strategy, but plays a critical role in ensuring customers receive clear, repeatable training that supports early adoption and time-to-value.

This role is well suited to career professionals, including maritime graduates, who are confident delivering to customers, comfortable travelling, and motivated by structured, hands-on execution.

Key Responsibilities

Education Delivery

• Deliver onsite and virtual training sessions independently, using predefined curricula, agendas, and supporting materials
• Facilitate structured onboarding sessions aligned to customer roles, workflows, and lifecycle stage
• Ensure consistent delivery quality across customers, regions, and training formats

Observation & Escalation

• Observe and flag gaps in understanding, workflow adoption, or operational readiness during training
• Escalate observations via established processes for review by senior Adoption or Delivery leaders
• Record session feedback and outcomes to support continuous improvement of training programmes

Launch & Onboarding Support

• Support customer launch activity through scheduled training and enablement sessions
• Deliver repeatable onboarding experiences that align to Sedna’s standard implementation approach
• Contribute to predictable launch throughput by following defined education schedules and formats

Programme Contribution

• Provide structured feedback on training materials, delivery flow, and common customer questions
• Support improvements to education content by sharing recurring themes and observations
• Maintain accurate session records and completion status in agreed systems

Qualifications & Experience

Required

• Background or education in maritime, shipping, logistics, or port operations, or demonstrable interest in the maritime industry
• Strong written and verbal communication skills, with confidence presenting to customer audiences
• Comfortable following structured processes and delivering against predefined agendas
• Highly organised, reliable, and accountable in managing scheduled commitments
• Willingness and ability to travel internationally for onsite training

Preferred

• Prior customer-facing experience (e.g. onboarding, training, operations, support, or education)
• Exposure to SaaS products or operational software
• Experience working across different cultures or regions

Travel & Logistics

• Expected travel: approximately 30% of the time, including international travel
• Candidates must have the legal right to travel internationally and meet visa requirements where applicable

Directional KPIs

• On-time and successful delivery of scheduled onboarding and training sessions
• Training completion rates aligned to customer launch plans
• Consistent delivery quality as measured through internal review and feedback
• Timely escalation of delivery risks or readiness gaps
• Contribution of actionable feedback to education programme improvements

Our values:

Finally, culture is important to us, so we also look for candidates who share our values:

Stay ahead, stay agile

• We don’t just adapt-we anticipate change and act with confidence.
• Curiosity, data, and customer insights help us stay ahead of the curve.
• We embrace challenges as opportunities and remain resilient under pressure.
• By staying open to new ideas and ways of working, we lead the future.

Execute with focus

• We turn strategy into action, delivering measurable results that matter.
• Every initiative counts-discipline and ownership drive business impact.
• We make smart decisions with speed, balancing pace and precision.
• Clear priorities keep us focused on what moves the needle.

Work together, win together

• Collaboration is our superpower-we succeed as one team, internally and with customers.
• We co-create solutions, seek feedback, and build the future of the OS together.
• Strong relationships are built on trust, respect, and shared goals. 
• By aligning across teams and with customers, we unlock greater impact.

Why Join Sedna? 

• Be part of a dynamic team driving innovation in the maritime industry
• Join a culture of innovation and openness where your ideas can make a real impact
• Work with technology that's transforming the maritime industry 
• Contribute to solutions that drive both profitability and sustainability in shipping 

The role reports to the Head of Customer Adoption and is an integral part of our Customer Operations team in London.

Sedna is committed to maintaining a progressive, innovative workplace where every team member can thrive. We value diversity, sustainability, and continuous learning as we work together to shape the future of maritime technology.

Let's start with the role

• Manage and nurture existing partner relationships;
• Identify and build new strategic partnerships, aiming to establish mutually beneficial agreements with potential partners;
• Develop and maintain the RNG product roadmap for the casino offering, applying critical analysis to assess potential benefits, challenges, and logistics.;
• Improve and optimize bonus spend, elaborate a monetization strategy of the website, and sign additional commercial agreements with providers regarding marketing contributions;
• Developing the strategies for bespoke and exclusive games;
• Communicate effectively with Casino providers to get exclusive prereleases and branded casino games;
• Provide Marketing and CRM teams with guidelines regarding exclusive games and agreed promotions;
• Proactively seeking opportunities, analyzing and monitoring new markets for potential expansion, proposing recommendations for MVP launches to casino providers;
• Participate in Quarterly Business Reviews (QBRs) with all the suppliers, ensuring all agreed actions and improvements are implemented;
• Collaborate closely with the Head of Products and Tech teams on continuous improvements and innovation to the Casino and Live Casino Products.
• Coach, mentor, and support other team members to foster knowledge sharing and development.

What you’ll bring

• Proven experience as a Casino Partnership Account Manager or similar role in the iGaming industry;
• Demonstrable track record of negotiating and closing partnership deals;
• Strong commercial awareness with the ability to identify and develop opportunities;