Growth Jobs in Ghana.
All active Growth roles based in Ghana.
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Head of Communications, Africa
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline is looking for a Head of Communications for Africa — a strategic leader who can set and drive an ambitious communications vision while also rolling up their sleeves to execute in a fast-paced, high-growth, resource-constrained environment.
You will serve as a critical member of the Africa leadership team and a thought partner to senior executives. This role spans in-country marketing, external communications, internal communications, and executive communications, and requires someone who thrives as both a big-picture strategist and a hands-on operator. You will own Zipline’s narrative in Africa, strengthen our brand across markets, and help champion the impact Zipline creates for governments, partners, and communities.
You understand what it takes to build trust with leaders, influence stakeholders, and guide decision-making during moments of opportunity and uncertainty.
This role is open within Africa, preferably in one of the markets we have a presence in (Ghana, Nigeria, Cote d'Ivoire, Rwanda, Kenya), with frequent travel across the region.
What You’ll Do
External Communications & PR
- Own Zipline Africa’s external communications strategy across all markets.
- Lead media relations, crisis communications, thought leadership, and proactive storytelling.
- Build and maintain relationships with journalists, industry groups, partners, and government stakeholders.
- Develop compelling narratives that communicate Zipline’s impact, innovation, and mission.
- Oversee press releases, media briefings, speaking engagements, conferences, and signature events.
Internal Communications
- Drive internal communications for Africa, ensuring clarity, alignment, and visibility for key initiatives.
- Partner with Africa leadership to craft messages for All Hands, org-wide updates, and internal moments that build culture.
- Ensure communication systems scale across countries and teams.
Executive Communications
- Prepare senior executives (including regional leadership) for key speeches, media opportunities, and strategic conversations.
- Develop messaging, presentations, briefing materials, and talking points.
- Ensure leaders communicate with clarity, alignment to global priorities, and cultural sensitivity across markets.
Leadership & Cross-Functional Partnership
- Serve as a trusted advisor to the Africa leadership team.
- Partner closely with global communications while tailoring strategy to Africa’s unique context.
- Influence decision-making, challenge assumptions, and articulate the communications implications of business choices.
- Build and manage agency relationships (PR, digital, creative) and leverage them efficiently in a resource-constrained environment.
- Build and lead a small yet mighty in-house team
What You’ll Bring
Must-Have Experience
- 8 years of relevant professional experience and at least 2-3 years building/managing a team/function
- Significant leadership experience in communications, PR, crisis management, or strategic communications.
- Success working in high-growth, high-complexity environments and thriving with limited resources.
- Demonstrated ability to operate as both a strategic leader and hands-on executor.
- Experience navigating and communicating across multiple African markets.
- Strong judgment, narrative development skills, and the ability to influence senior stakeholders.
- Ability to craft clear, compelling written and verbal communications for diverse audiences.
- Experience managing agencies and coordinating cross-functional partners.
- Professional polish and strong stakeholder presence.
What Else You Need to Know
Ready to apply?
Apply to Zipline
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
Are you a strategic thinker with a passion for Logistics operational excellence? Jumia Ghana is looking to connect with seasoned Senior Logistics Managers to join our exclusive talent pipeline for upcoming leadership roles. As we continue to scale, we need leaders who can navigate the complexities of e-commerce logistics, from warehousing to last-mile delivery.
By joining this pipeline, you will be the first in line for critical leadership opportunities as they arise, ensuring our supply chain remains the most efficient.
What you will be doing:
- Strategic Oversight: Lead and optimize end-to-end logistics operations, including Sorting Centers, First Mile, and Last Mile delivery networks.
- Operational Excellence: Drive KPIs related to delivery speed, cost-per-package, and success rates while maintaining world-class safety standards.
- Team Leadership: Mentor and develop a high-performing team of managers and operators, fostering a culture of accountability and continuous improvement.
- Process Innovation: Identify bottlenecks and implement scalable solutions to enhance warehouse efficiency and inventory accuracy.
- Stakeholder Management: Collaborate with Commercial, IT, and Finance teams to align logistics capacity with business growth forecasts.
What we are looking for:
- Proven Experience: 7+ years in logistics or supply chain management, with at least 4 years in a senior leadership role (E-commerce or FMCG experience is a major plus).
- Data-Driven Mindset: Strong analytical skills with the ability to turn complex data into actionable operational strategies.
- Logistics Expertise: Deep understanding of Sorting Hub operations, fleet management, and 3PL provider oversight.
- Adaptability: A "can-do" attitude with the ability to thrive in a fast-paced, high-pressure environment where agility is key
- Logistics Expertise: Deep understanding of Sorting Hub operations, fleet management, and 3PL provider oversight.
- Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
- Demonstrated success in cross-functional, global project/program execution.
- Process oriented, well-organized with a high level of attention to detail
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences and collaborate with cross-functional teams.
Deadline for applications: 31-05-2026
Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential manager; 3. Technical interviews with Group Functional Lead
#LI-Onsite
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Ready to apply?
Apply to Jumia
Senior Logistics Manager - Jumia (Full Time)
At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.
You need to follow simple guidelines:
- Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
- Apply with your Jumia e-mail.
Are you a strategic thinker with a passion for Logistics operational excellence? Jumia Ghana is looking to connect with seasoned Senior Logistics Managers to join our exclusive talent pipeline for upcoming leadership roles. As we continue to scale, we need leaders who can navigate the complexities of e-commerce logistics, from warehousing to last-mile delivery.
By joining this pipeline, you will be the first in line for critical leadership opportunities as they arise, ensuring our supply chain remains the most efficient.
What you will be doing:
- Strategic Oversight: Lead and optimize end-to-end logistics operations, including Sorting Centers, First Mile, and Last Mile delivery networks.
- Operational Excellence: Drive KPIs related to delivery speed, cost-per-package, and success rates while maintaining world-class safety standards.
- Team Leadership: Mentor and develop a high-performing team of managers and operators, fostering a culture of accountability and continuous improvement.
- Process Innovation: Identify bottlenecks and implement scalable solutions to enhance warehouse efficiency and inventory accuracy.
- Stakeholder Management: Collaborate with Commercial, IT, and Finance teams to align logistics capacity with business growth forecasts.
What we are looking for:
- Proven Experience: 7+ years in logistics or supply chain management, with at least 4 years in a senior leadership role (E-commerce or FMCG experience is a major plus).
- Data-Driven Mindset: Strong analytical skills with the ability to turn complex data into actionable operational strategies.
- Logistics Expertise: Deep understanding of Sorting Hub operations, fleet management, and 3PL provider oversight.
- Adaptability: A "can-do" attitude with the ability to thrive in a fast-paced, high-pressure environment where agility is key
- Logistics Expertise: Deep understanding of Sorting Hub operations, fleet management, and 3PL provider oversight.
- Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
- Demonstrated success in cross-functional, global project/program execution.
- Process oriented, well-organized with a high level of attention to detail
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences and collaborate with cross-functional teams.
Deadline for applications: 31-05-2026
Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential manager; 3. Technical interviews with Group Functional Lead
#LI-Onsite
Ready to apply?
Apply to Jumia Internal Mobility Board
Supply Chain Project Excellence Manager - Jumia (Full Time)
At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.
You need to follow simple guidelines:
- Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
- Apply with your Jumia e-mail.
The Project Excellence Manager will oversee process standardization, build reporting metrics, systems enablement and improving the overall efficiency of the warehousing, vendor and logistical business for the Supply Chain Team in Ghana.
What you will be doing:
Project Management:
- Ensuring pre-scope project plan is communicated to and anchored with project stakeholders together with their individual responsibilities.
- Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilization is monitored
- Co-coordinating quality activities to meet quality objectives. Managing project risks, issues and change control, communicating the impact to the project
- Conducting or contributing to post implementation reviews and identifying any lessons learned.
- Feeding carry-forward items back into the program plan
Business Intelligence:
- Providing expertise in understanding and using Jumia Supply Chain data models and systems, and act as resource in the interpretation and use of data generated and utilized by users of BI Tools.
- Creating KPIs and implement simple systems for performance measurements and growth; automating data collection and performance monitoring as much as possible.
- Designing granular dashboard using advance excel techniques which identify bottleneck areas of the operational processes.
- Using Order life analysis to monitor end-to-end warehouse/ logistics processes to improve operational efficiency.
Service Request:
- Developing and improve new and existing processes for resolving customer and vendor issues.
- Resolving all escalated issues end-to-end across Supply Chain
- Assigning all non-compliance related issues to each defaulting department and ensure proper actions are taken.
- Managing all emergency related logistics issues which could lead to non-satisfaction of the customer. E.g., Theft, Accidents, Confiscation of packages & weather obstruction.
- Informing and liaising with In-house and 3rd Party teams to resolve discovered problems.
- Analyzing and documenting all customer / seller complaints to prevent future occurrences of past problems
Process Control:
- Responsible for any mismatch of packages and all exception handling for packages in transit and at different hubs)
- Managing the loss compliance and write-off guidelines for packages stuck at different stages of packages/ item journey.
- Training all the in-house/ out-house teams for any new / existing processes for smooth operations
- Auditing SOPs vs on-ground processes and improving on deficiencies
Queue Management:
- Ensuring the timely scan at all the legs and updating in systems for movement as transferable unit.
- Monitoring the queues closely to identify anomalies thus improving performance
- Overseeing daily Reporting on Incidents/Change/Problem tickets and SLA status
- Updating the incident categorization matrix based on evolving business complexity.
- Overall Point of Contact for End to End package/ item handling by Jumia Ghana Supply Chain team
What we are looking for:
- Bachelor's Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
- Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet, etc.
- Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
- Minimum 8 years-total experience in supply chain, operations and/or vendor management, experience, preferably within distribution, transportation or customer contact operations is required
- Demonstrated success in cross-functional, global project/program execution.
- Process oriented, well-organized with a high level of attention to detail
- Excellent analytical ability (with excellent proficiency in MS Excel); ability to leverage analytical work into action-oriented reporting and plans of action.
- Good Knowledge of the Logistical Operations in the local market is a plus.
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences and collaborate with cross-functional teams.
Deadline for applications: 15-05-2026
Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential manager; 3. Technical interviews with Group Functional Lead
#LI-Onsite
Ready to apply?
Apply to Jumia Internal Mobility Board
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
The Project Excellence Manager will oversee process standardization, build reporting metrics, systems enablement and improving the overall efficiency of the warehousing, vendor and logistical business for the Supply Chain Team in Ghana.
What you will be doing:
Project Management:
- Ensuring pre-scope project plan is communicated to and anchored with project stakeholders together with their individual responsibilities.
- Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilization is monitored
- Co-coordinating quality activities to meet quality objectives. Managing project risks, issues and change control, communicating the impact to the project
- Conducting or contributing to post implementation reviews and identifying any lessons learned.
- Feeding carry-forward items back into the program plan
Business Intelligence:
- Providing expertise in understanding and using Jumia Supply Chain data models and systems, and act as resource in the interpretation and use of data generated and utilized by users of BI Tools.
- Creating KPIs and implement simple systems for performance measurements and growth; automating data collection and performance monitoring as much as possible.
- Designing granular dashboard using advance excel techniques which identify bottleneck areas of the operational processes.
- Using Order life analysis to monitor end-to-end warehouse/ logistics processes to improve operational efficiency.
Service Request:
- Developing and improve new and existing processes for resolving customer and vendor issues.
- Resolving all escalated issues end-to-end across Supply Chain
- Assigning all non-compliance related issues to each defaulting department and ensure proper actions are taken.
- Managing all emergency related logistics issues which could lead to non-satisfaction of the customer. E.g., Theft, Accidents, Confiscation of packages & weather obstruction.
- Informing and liaising with In-house and 3rd Party teams to resolve discovered problems.
- Analyzing and documenting all customer / seller complaints to prevent future occurrences of past problems
Process Control:
- Responsible for any mismatch of packages and all exception handling for packages in transit and at different hubs)
- Managing the loss compliance and write-off guidelines for packages stuck at different stages of packages/ item journey.
- Training all the in-house/ out-house teams for any new / existing processes for smooth operations
- Auditing SOPs vs on-ground processes and improving on deficiencies
Queue Management:
- Ensuring the timely scan at all the legs and updating in systems for movement as transferable unit.
- Monitoring the queues closely to identify anomalies thus improving performance
- Overseeing daily Reporting on Incidents/Change/Problem tickets and SLA status
- Updating the incident categorization matrix based on evolving business complexity.
- Overall Point of Contact for End to End package/ item handling by Jumia Ghana Supply Chain team
What we are looking for:
- Bachelor's Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
- Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet, etc.
- Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
- Minimum 8 years-total experience in supply chain, operations and/or vendor management, experience, preferably within distribution, transportation or customer contact operations is required
- Demonstrated success in cross-functional, global project/program execution.
- Process oriented, well-organized with a high level of attention to detail
- Excellent analytical ability (with excellent proficiency in MS Excel); ability to leverage analytical work into action-oriented reporting and plans of action.
- Good Knowledge of the Logistical Operations in the local market is a plus.
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences and collaborate with cross-functional teams.
Deadline for applications: 15-05-2026
Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential manager; 3. Technical interviews with Group Functional Lead
#LI-Onsite
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Ready to apply?
Apply to Jumia
Senior Operations Manager
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
Developing strategies to strengthen driver’s value proposition, to continually grow our supply base, performance and retention Managing and supporting the operations team by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind Hands-on supply management - working autonomously and taking initiatives with your team to ensure the best experience for our driver & fleet partners, guiding them through the stages of drivers/fleet acquisition, conversion and activation. Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights Identifying trends, risks and improvement opportunities on a local level that may impact the business. Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency.
You have 6+ years of experience You have experience managing complex teams You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English. You have a strong sense of ownership, with a hands-on approach You are highly analytical and have a data-driven mindset with excellent numerical skills You are comfortable with developing analytical and decision frameworks to support your strategies and decisions
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
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Play a direct role in shaping the future of mobility. -
Impact millions of customers and partners in 600+ cities across 50 countries. -
Work in fast-moving autonomous teams with some of the smartest people in the world. -
Accelerate your professional growth with unique career opportunities. -
Get a rewarding salary and stock option package that lets you focus on doing your best work. -
Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.. -
Take care of your physical and mental health with our wellness perks.
#LI-Hybrid
Ready to apply?
Apply to Bolt Technology