About Us:

Sauce Labs is the world's largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world's top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com.

The Role:

This pivotal role drives the design and implementation of high-value features and the foundational Error-Reporting/Backtrace platform. This is a strategic product in the Sauce Labs portfolio, and you will be instrumental in enabling customers to analyze multi-dimensional data and debug at scale to resolve their business-critical production issues. Your solutioning and development expertise in native, low-level systems (Rust, C/C++) will accelerate the evolution of this intricate product with a highly performant custom columnar database. Core Linux backend skills and a DevOps perspective are essential to design and evolve a scalable, maintainable platform. You will collaborate remotely with a global engineering team on new capabilities, enhancing backend performance, reliability, data analysis, and user experience. If you have compelling code to share, we would love to see it—we hire for demonstrable talent first!

Responsibilities:

• Extend core subsystems including work scheduling, networking (HTTP), storage, indexing, and data analysis. Performance-sensitive components are primarily in Rust and C/C++.
• Enhance platform observability by integrating bespoke and off-the-shelf OpenTelemetry capabilities, encompassing metrics, tracing, and profiling, and evolving Grafana dashboards to provide deeper insights.
• Collaborate with business and management functions to develop and execute the product roadmap.
• Provide technical leadership, advising on investments, leading solution design and development, and mentoring junior staff.
• Participate in on-call rotation.
• Contribute to improvements in the software development lifecycle for increased velocity and quality.

Required Skills:

• 7+ years of development experience in C/C++ and Rust.
• Demonstrable skill in developing specialized data structures, algorithms, and supporting infrastructure for real-world workloads.
• Solid experience with cloud platforms (GCP, AWS).
• Proficiency with live and post-mortem debugging tools.
• Expertise in the development of AI-driven features, as well as agents and skills integrated with internal workflows.
• Strong experience managing/scripting CI and scaling infrastructure using DevOps tools like Jenkins, Docker, Kubernetes, and Salt.
• You are autonomous, take initiative, and act on it.
• You stay current with the field, having read at least 2 relevant computer systems papers in the last year.
• You have a proven track record of collaboration and pragmatism, leveraging the strengths of others to build great products.

This Saucer can be found globally.  We believe in the power of in-person collaboration to build strong relationships and drive innovation. To support this, our office models are tailored by region:

• Poland, Berlin, and the US: We operate on a hybrid basis, offering flexibility alongside collaboration with in-office days as required.
• India: We operate in-office 5 days a week to maximize team synergy and real-time collaboration and mentorship.

Regardless of location, Saucers living near an office are expected to be present and engaged with their local teams.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

Senior Service Reliability Engineer 

As a part of Sony Interactive Entertainment, the Gaming, Developer & Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. 

Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. 

We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability. 

What you'll be doing: 

• Taking a leadership role in ongoing improvements in Reliability and Scalability 

• Work closely with SRE Management to define KPIs, processes and drive continuous improvement 

• Influence the architecture and implementation of solutions within the division 

• Mentor more junior SRE staff and enable them for success 

• Act as a voice to represent SRE in the wider organisation 

• Represent the operational scalability of solutions in the wider division 

• Lead small-scale projects from inception to implementation 

• Design platform-wide solutions and provide technical leadership during their implementation 

• Demonstrate a high-level of organizational skills and initiative in the role 

What we're looking for:

• Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. 

• Strong interpersonal, written and verbal communication skills. 

• Available to be scheduled in on-call rotation. 

Skills & Knowledge:

• Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. 

• Development experience in one or more of the following programming languages: 

• Python (preferred) 

• Bash, Go, Java, C++, or Rust 

• In addition, experience with at least 3 of the following topics: 

• Distributed data storage at scale (Hadoop, Ceph) 

• NoSQL at scale (MongoDB, Redis, Cassandra) 

• Data aggregation technologies. (ElasticSearch, Kafka) 

• Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability 

• Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets  

• Kubernetes and/or AWS (deployment and management)  

• Software distribution (Package management and distribution at scale) 

• Configuration management (ansible, saltstack, puppet, chef) 

• Software performance analysis and load testing (QA or SDET experience: a plus) 

 What you'll be doing: 

• Taking a leadership role in ongoing improvements in Reliability and Scalability 

• Work closely with SRE Management to define KPIs, processes and drive continuous improvement 

• Influence the architecture and implementation of solutions within the division 

• Mentor more junior SRE staff and enable them for success 

• Act as a voice to represent SRE in the wider organisation 

• Represent the operational scalability of solutions in the wider division 

• Lead small-scale projects from inception to implementation 

• Design platform-wide solutions and provide technical leadership during their implementation 
  
  
• Demonstrate a high-level of organizational skills and initiative in the role 

Site Reliability Engineer

As a part of Sony Computer Entertainment, the Gaming, Developer & Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.

Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.

We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring the operational readiness and stability.

What you'll be doing:

• Lead team technical discussions, especially around ongoing improvements in Reliability and Scalability
• Be involved in creating High Level Designs (HLDs) for new products and platforms
• Mentor junior SRE staff and enable them for success
• Lead incident response and post-mortem activities within your assigned service team
• Work with other Engineers in a cross-functional team to prioritise reliability improvements to address technical debt and toil
• Contribute to code to improve reliability
• Implement automation to reduce ongoing toil

What we're looking for:

• Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
• Strong interpersonal, written and verbal communication skills.
• Available to be scheduled in on-call rotation.

Skills & Knowledge:

• Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
• Development experience in one or more of the following programming languages:
• Python (preferred)
• Bash, Go, Java, C++, or Rust
• In addition, experience with at least 3 of the following topics:
• Distributed data storage at scale (Hadoop, Ceph)
• NoSQL at scale (MongoDB, Redis, Cassandra)
• Data Aggregation technologies. (ElasticSearch, Kafka)
• Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
• Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets
• Kubernetes and/or AWS (deployment and management)
• Software Distribution (Package management and distribution at scale)
• Configuration Management (ansible, saltstack, puppet, chef)
• S/W Performance analysis and load testing (QA or SDET experience: a plus)

Location: Germany
Travel: Up to 20%
Job ID: 1571

The Role:

IonQ is seeking a driven Quantum Sales Executive to lead growth in Germany and the broader European market. As a pivotal member of our cross-functional team, you will have the unique opportunity to drive IonQ's mission of developing the world’s most advanced quantum computers. Our cutting-edge technology is designed to tackle some of the most challenging and significant problems facing the world today. 

This role sits at the forefront of category creation, bringing IonQ’s platform offering (quantum hardware, networking, software, and applications) to hyperscalers, neo-cloud providers, AI labs, HPC centers, and government organizations.  

You will operate in complex, multi-stakeholder environments, driving high-value, technically sophisticated deals while helping customers understand and adopt next-generation computing architectures. This is a rare opportunity to shape an entirely new market while delivering meaningful revenue impact. 

Responsibilities:  

New Market Creation & Strategic Sales 

• Identify, develop, and progress a robust pipeline of commercial and government opportunities for IonQ’s innovative products and services. 
• Craft tailored customer proposals that adhere to specific customer and regional requirements, with a particular focus on the DACH countries 
• Act as a category creator, educating customers on the value of quantum 
• acceleration beyond traditional compute (CPU/GPU) paradigms 
• Drive double-digit million-dollar/euro annual bookings 
• Build and own executive relationships with CTOs,, Infrastructure Leaders, and Research Organizations 
• Engage with hyperscalers, neo-cloud providers, AI labs, national labs, and government agencies 
• Negotiate and finalize agreements, fostering long-term business relationships.
• Position IonQ as a strategic partner in next-generation compute and secure infrastructure 

Complex Deal Execution

• Own the full sales lifecycle: 
• Opportunity identification and qualification 
• Technical discovery and architectural alignment 
• Proposal development (including RFPs and government tenders)
• Negotiation and contract execution 
• Navigate CAPEX-heavy, multi-year, multi-stakeholder deals ($10M+) 

Technical Solution Selling 

• Drive adoption of: 
• Hybrid quantum-classical architectures integrated into AI and HPC environments 
• Quantum networking solutions, including quantum-safe communications (PQC, QKD) 
• Translate complex technical concepts into clear business value 

Cross-Functional Leadership 

• Partner with Product, Engineering, and Customer Success to deliver successful outcomes 
• Influence internal strategy based on customer needs and market signals 
• Contribute to long-term GTM strategy and future team build-out 

Requirements: 

• 10+ years of experience in enterprise sales or business development within complex, high-tech environments 
• Proven track record of closing $10M+ deals involving infrastructure, hardware, or advanced technology solutions 
• Demonstrated ability to open new markets and sell emerging technologies 
• Exceptional relationship management and business acumen.
• A proven track record of meeting or exceeding sales goals. 
• Strong negotiation skills and experience in closing complex deals. 
• Experience collaborating with governments, national labs, and tech companies.
  
  

Preferred Qualifications: 

• Existing executive relationships across: 
• Hyperscalers (AWS, Azure, GCP, OCI) 
• Neocloud providers (e.g., CoreWeave) 
• AI labs (e.g., OpenAI, Anthropic, xAI) 
• Understanding of: 
• Quantum computing fundamentals (QAOA, VQE, etc.) 
• AI scaling challenges and infrastructure bottlenecks 
• Quantum-safe networking (PQC, QKD) 
• Experience selling to government, defense, or national research organizations 
• STEM background (Engineering, Physics, Computer Science, Math) 
• Fluency in German and familiarity with DACH markets 

What Success Looks Like 

• Establish IonQ as a trusted partner in next-generation compute infrastructure 
• Build a robust pipeline of strategic, high-value opportunities 
• Successfully close complex, multi-million-dollar deals 
• Lay the foundation for new market expansion and future team growth

The total compensation package includes base, bonus, and equity.

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always come first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: Germany 
Travel: 20% travel domestically and globally
Job ID:  1403

Available Locations: London/Munich/Amsterdam/Paris

As a Solution Architect,  AI / Cloudflare Developer Platform and a member of the sales team you will help customers understand the technical details and business value proposition of the Cloudflare AI / Developer Platform and demonstrate the path and advantages of building applications with our products. 

In this role, you will serve as the Regional Lead for Cloudflare AI / Developer Platform sales. You will advise sales leadership on programs to grow Developer revenue and support strategic opportunities. You will collaborate closely with technical sales teams to design innovative solutions, develop proof of concept demonstrations, and showcase the technical capabilities of these designs to meet customer needs and expectations.

Serving as a trusted technical advisor you will help guide and enable clients, partners and teams within Cloudflare on product capabilities, positioning and competitive intelligence. You will form a tight feedback loop with product, product marketing, and technical pre-sales to refine and evolve our product. 

The ideal candidate possesses a consultative mindset, strong selling skills, along with a deep understanding of modern Web Technologies, Cloud Architecture , and the advantages of a Distributed Serverless Platform. No matter your background, you have natural curiosity and desire to solve problems, achieve goals, and design the most elegant and efficient solutions to address client needs.

What you'll do:

• You will partner with the sales organization to drive revenue, new customers and pipeline of AI and Developer Platform solutions. 
• Collaborate with cross-functional teams including product management, sales, and marketing to drive developer platform revenue and customer adoption
• Present to strategic customers as an expert of our Developer platform solutions
• Develop programs to drive the overall sales and pipeline strategy for the Cloudflare Developer Platform in partnership with regional and country sales leaders
• Align Director and C-Level perceived business and technical value with Cloudflare developer solutions
• Prepare and give regular business reviews to the management team highlighting attainment progress and challenges to closing business
• Generate a succinct feedback loop with cross-functional teams to deliver relevant Developer content, use cases, customer stories, and data driven value propositions. . 

In order to be successful, you will need to become a thought leader, trusted advisor, and spokesperson for the Cloudflare AI and Developer platform.

What you'll need:

• 3+ years of experience selling or supporting the technical sales of cloud computing and storage, full-stack Engineering, or Cloud Developer
• Technical expertise in cloud infrastructure, web technologies and AI/ML as a solutions engineer, entrepreneur, or solution architect.
• Knowledge and experience of Systems Design
  • You’ve built a web application, either professionally or as a hobbyist, and will be able to explain your design choices clearly during the interview process
  • Able to hear a clear, non-technical description of an Application (“It is a chat room, for our 150 most important users”) and quickly determine which Compute, Data, and Security components are needed to build this application
• Software development experience delivering full-stack applications, preferably using modern JavaScript frameworks and a variety of databases
• In-depth knowledge of at least one major public cloud provider (AWS, GCP, Azure, etc.)
• Have a good understanding of systems design theory and practice for distributed, full-stack applications (frontend, backend, databases, related services); ideally in a serverless paradigm
• Have a strong understanding of developer workflows (branching, release, versioning, CI/CD practices, system integrations)
• Act as an AI and Developer product expert, educating internal teams and external stakeholders on the value and capabilities of the Cloudflare Developer platform
• Knowledge of key market players/competitors in the cloud computing, AI and storage spaces
• 30% travel
• Fluency in both English and Hebrew

Other desirable skills areas include:

• You’ve built something on Cloudflare Workers
• AWS Solutions Architect or GCP Cloud Architect certifications
• Prioritize and manage the product roadmap, making strategic trade-offs to ensure the product meets customer needs and business goals
• Participate in product launch activities, including developing messaging and positioning, coordinating with marketing and sales teams
• Stay up-to-date with industry trends and advancements in cloud computing to inform product strategy and roadmap

Available Locations: London (hybrid), the Netherlands (remote), Paris, or Munich

About the Role

Cloudflare’s Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact.

As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale.

You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering.

This role is ideal for engineers who want to:

• Stay deeply technical
• Work on real production systems
• Influence product direction
• Build long-term partnerships with world-class engineering teams

Responsibilities

• Deep Technical Embedding: Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team.
• Production-Level Engineering: Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform.
• Technical Accountability: Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account.
• Operational Integration: Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response.
• Platform Advocacy & Adoption: Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack.
• Platform Breadth & Depth: Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability.
• Feedback Loop & Product Influence: Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap.
• Strategic Relationship Management: Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs).
• On-Site Presence: Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment.

Requirements

• Proven Engineering Pedigree: 5+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
• Production Ownership & Operational Maturity: You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime.
• Active Practitioner: You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
• Full-Stack Architectural Depth: Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure.
• AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
• Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
• Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
• High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
• Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
• Fluency in Hebrew and English

Nice to Have

• Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
• Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase.
• A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.

At Scale AI, we are not just building AI tools. We are pioneering the next era of enterprise AI. As businesses rush to harness the potential of Generative AI, Scale is leading the way, transforming workflows, automating complex processes, and driving real-world impact for the world’s largest enterprises and government organizations.

Our Scale Generative AI Platform (SGP) powers production-grade GenAI applications with foundational services, APIs, and infrastructure that accelerate adoption across industries. As more of these applications go into production, we are expanding our Forward Deployed Engineering (FDE) team to drive hands-on innovation where it matters most: in our customers' environments.

We are looking for a technical and strategic Engineering Manager to lead our European FDE team. This is a high-ownership role at a pivotal moment. You will be responsible for delivering high-impact GenAI solutions in production, leading a team that works directly with customers, and ensuring we solve real problems with clarity, speed, and excellence.

Why this role is unique:

• Right place, right time: We are moving from prototypes to production at scale. Our FDE team is on the front lines of this transition, helping customers adopt AI faster and with more confidence.
• Customer-first mindset: You will foster a culture of deep customer empathy and practical problem-solving. From scoping use cases to shipping solutions, your team will be responsible for every step of the delivery lifecycle.
• Strategic influence: The lessons from forward-deployed efforts directly inform our core product roadmap. You will work closely with Product and Platform teams to identify patterns, prioritize improvements, and shape the evolution of SGP.
• Operational excellence: You will bring structure to delivery, improve execution, and scale our engineering operations in a fast-moving environment.

This is a rare opportunity to help define how the next generation of AI applications is built and deployed. If you are excited by the pace of innovation in GenAI, passionate about solving real-world problems, and ready to lead a team that is redefining enterprise AI delivery, we want to hear from you.

At Scale, we do not just follow AI breakthroughs. We deliver them. Join us and be part of the team shaping the future of AI in the enterprise.

You Will:

• Lead, mentor, and grow a high-performing team of forward deployed engineers supporting enterprise GenAI initiatives
• Set clear technical direction and foster a culture of ownership, speed, and trust
• Work hands-on with customers to deeply understand and solve complex business and technical challenges
• Scope, deliver, and guide the adoption of solutions by embedding directly with customer teams
• Make smart tradeoffs between speed, scope, reusability, and bespoke solutions
• Drive technical decisions and help the team navigate system integrations and architecture choices
• Shape the product roadmap by translating customer needs into scalable platform improvements
• Build internal tooling and shared capabilities to accelerate delivery across diverse use cases
• Collaborate across engineering, product, and customer teams to streamline execution and reduce friction
• Ensure fast, high-quality delivery of features, experiments, and customer launches
• Provide strategic clarity to your team and attract, hire, and retain world-class engineering talent

Ideally, You Have:

• 3–5+ years of engineering management experience, ideally in high-growth tech environments with direct customer engagement
• A strong engineering background and a track record of leading technical teams to deliver impactful products
• Hands-on experience building or deploying AI-powered systems, with an understanding of how model behavior shapes user experience
• A deep interest in Generative AI and a belief in its potential to transform enterprise workflows
• Proven ability to make fast, sound decisions in high-pressure or ambiguous situations
• The leadership presence to earn trust and respect from engineers, peers, and senior stakeholders
• Strategic thinking with a clear ability to turn business goals into actionable engineering plans
• Operational rigor in planning, prioritizing, and delivering complex software systems at scale
• Experience with cloud infrastructure (AWS, GCP, or Azure), DevOps, and scalable platform architecture
• Strong communication and collaboration skills, with the ability to align cross-functional teams toward common goals

Role

We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the Manager of Technical Success Management. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for our public sector partners.

What you’ll do (Role Expectations)

• Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals
• Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions
• Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams
• Work proactively to identify adoption insights, develop risk mitigation plans, and partner with Zscaler teams to ensure long-term customer success
• Participate in the creation and sharing of intellectual capital, including best practice guides and playbooks, to strengthen the Customer Success team’s collective impact

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
• 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
• Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes
• Proven ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans
• Native/bi-lingual German language proficiency 

What Will Make You Stand Out (Preferred Qualifications)

• Deep background in Cloud and Networking Security technologies such as SD-WAN, MPLS, SWG, DLP, VPNs, and CASB
• Comprehensive understanding of industry-specific workflows and operational processes to optimize security and efficiency
• Relevant industry certifications such as CISSP, CCNP, CCIE, or Network+, or certifications from cloud providers such as AWS, Google, or Microsoft

#LI-Hybrid
#LI-MM5

We're looking for an experienced Senior Sales Engineer to join our Public Sector Sales Engineering team in Germany. Based anywhere in Germany and reporting to the Sales Engineering Manager, working in a remote environment your responsibilities include:

What you’ll do (Role Expectations)

• Operate as a true “two-in-a-box” team with the Account Executive (AE): jointly build and execute the account plan and customer engagement strategy (stakeholders, use cases, messaging, mutual action plan), ensuring tight alignment from discovery through close
• Lead high-impact customer engagements: run discovery, workshops, demos, and architecture sessions; translate requirements into secure Network Security & Cloud solution designs and clearly articulate measurable outcomes (risk reduction, compliance, efficiency)
• Drive technical win plans and proof points: create and execute the technical strategy for opportunities (incl. PoCs/pilots when needed), define success criteria, coordinate internal resources, and guide deals to clear customer-aligned decisions

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Senior Sales Engineering track record in the German Public Sector: proven ability to support complex deals end-to-end (discovery → solution design → business case → close), with measurable impact on pipeline and wins, plus a solid understanding of stakeholder dynamics and public procurement/tender processes (Federal/State/Municipal; experience in at least one segment required)
• Deep technical expertise in Network Security and Cloud, including architecture-level understanding, relevant security controls/use cases, and integration into customer environments
• Value- and outcome-oriented communication: able to translate technical topics into compelling customer value (risk reduction, compliance, efficiency, cost/benefit) and deliver executive-ready presentations/workshops/demos in German (English for internal collaboration)
• High learning agility: quickly ramps up on new topics (e.g., AI / AI security) and turns them into relevant use cases and clear customer-facing positioning
• Collaboration & professionalism: strong team player with high integrity and a consistently professional presence; effective cross-functional collaboration with Sales/CS/Product, including knowledge sharing and coaching

What Will Make You Stand Out (Preferred Qualifications)

• Public-sector security/compliance expertise: hands-on experience with German/EU requirements and frameworks (e.g., BSI IT-Grundschutz, C5, KRITIS/NIS2) and ability to map solutions to these controls in customer conversations
• Presales excellence at scale: demonstrated use of qualification/deal frameworks (e.g., Value Selling or MEDDICC), strong discovery methodology, and a track record of building repeatable assets (demo storylines, workshop formats, value calculators)
• Strong cloud and identity ecosystem exposure: experience across major cloud platforms (AWS/Azure/GCP) and identity/zero-trust building blocks (IdP, MFA, conditional access), including integrations and reference architectures

#LI-LS2 

#LI-Remote

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

The Role

As a Senior Software Engineer you will provide technical leadership to the group responsible for architecting, developing, and owning Addressability part of the Zeta Marketing Platform. You will collaborate with Engineers, Product Managers and Executives across the organization to develop a roadmap and subsequent projects to build the next generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment. 

This position will be responsible for the design and development of realtime systems of The Zeta Marketing Platform and LiveIntent, working on technology that enables access to core of Identity Solutions. You will mentor an organization of developers through your knowledge sharing sessions that will guide and strengthen their knowledge.
You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and passion about working with large amounts of data and designing reliable low-latency data processing systems. 

This is a hybrid role based out of our Berlin, Germany office

Essential Responsibilities:

As a Senior Software Engineer, your responsibilities will include:

• Building, refining, tuning, and maintaining our real-time infrastructure
• Designing, developing and maintaining services responsible for data collection and real-time data processing
• Working with Product Managers to design and build data products
• Working with our DevOps team to scale and optimize our infrastructure
• Participate in architecture discussions, influence the road map, take ownership and responsibility over new projects
• Participating in on-call rotation (be available by phone or email in case something goes wrong)

Desired Characteristics:

• Minimum 4 years of software engineering experience.
• An undergraduate degree in Computer Science (or a related field) from a university where the primary language of instruction is English is strongly desired.
• 2+ Years of Experience/Fluency in Scala/Java
• Proficient with both relational and NoSQL databases
• Experience working with container-based solutions is a plus.
• Experience in adequate usage of libraries such as ZIO, Akka, Play Framework is a plus
• Experience in adequate usage of cloud services (AWS) at scale
• Experience in adequate usage of Terraform
• Proven long term experience and enthusiasm for distributed data processing at scale, eagerness to learn new things.
• Expertise in designing and architecting distributed low latency and scalable solutions in cloud.
• Exposure to the whole software development lifecycle from inception to production and monitoring.
• Experience in Advertising Attribution domain is a plus
• Experience in agile software development processes
• Excellent interpersonal and communication skills

BENEFITS & PERKS

• Excellent medical, dental, and vision coverage

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-NP1

Team

The Accounting and Payments team, part of the Corporate Services tribe within Raisin's Products & Engineering, develop and maintain account reconciliation and payment processing through customization of the Oracle NetSuite ERP tool (via javascript) as well as building Java and Python microservices and AWS Lambda functions. 

The team's tech stack includes JavaScript (Node.js, SuiteScript), Java and Python. Their customizations and process automations play a vital role in supporting Raisin's ecosystem.

Your Responsibilities

• Collaborate with our Software Engineering team to develop, test, and maintain software solutions.
• Assist in writing clean, efficient, and maintainable code in (Java, Javascript and Python).
• Support the team in debugging and troubleshooting software issues.
• Participate in code reviews, share feedback, and learn best practices from experienced developers.
• Contribute to the design and implementation of new features and functionalities.
• Help maintain technical documentation and ensure code quality through testing and automation.
• Engage in team meetings, brainstorming sessions, and agile development processes.

Your Profile

• You are currently enrolled in a Bachelor's or Master's program in Computer Science, Software Engineering, or a related field.
• +2 years of experience in Java/Kotlin. 
• Knowing JS/TS (backend frameworks) and Python is a big plus.
• Familiarity with software development concepts like version control (Git), databases (SQL/NoSQL), and web technologies (REST APIs).
• Interest in learning about cloud platforms like AWS.
• Analytical mindset with problem-solving abilities and attention to detail.
• Good communication skills in English.
• Proactive, curious, and motivated to learn new technologies in a collaborative environment.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from

• Employee Development Budget of €400 and one full training day per year.
• Flexible working hours, home office and 20 vacation days per year.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

About the Opportunity

Shape the future of API-first, composable analytics for enterprise content teams as a Full Stack Engineer (f/m/d) with Contentful.

We are expanding our analytics capabilities tailored to the needs of marketers and content strategists. As a Full Stack Engineer (f/m/d), you will play a key role in delivering AI interfaces and dashboards on top of our data platform.

This role focuses on building performant, intuitive UIs and the APIs that power them. You will work closely with product, design, backend, frontend, and data teams to help marketers understand how content performs and evolves across its lifecycle.

What to expect? 

• Build out AI agents, analytics dashboards and the underlying APIs that support them
• Implement rich data interfaces using React, Next.js, Tailwind, and data visualization libraries
• Develop and consume RESTful APIs in Node.js/TypeScript, integrating with existing analytics services
• Contribute to the data pipelines that transform event data at petabyte-scale
• Ensure performance and usability in data-heavy interfaces through thoughtful architecture and loading strategies
• Collaborate across design, product, backend, frontend, and data teams to ship high-impact features quickly

What you need to be successful

• 3+ years building SaaS applications with TypeScript, Node.js, and React
• Proven delivery of AI agents, dashboards or analytics interfaces (ideally in a B2B context)
• Hands-on experience with cloud platforms (GCP, AWS or Cloudflare)
• Comfortable with CI/CD workflows, automated testing, and modern cloud tooling
• Bonus: Experience working with data pipelines or analytical databases

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The role

We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5+ years in roles like Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The role

Nebius is hiring for a driven Account Executive AI Natives – DACH. This is a strategic hunter sales role, where you will drive the adoption of our AI and cloud solutions across the DACH marketplace. Targeting AI workloads across a set of industries and AI-native new logos and existing customers.

Based in the DACH, you will manage strategic client relationships, uncover new business opportunities, work with partners and lead the end-to-end sales process—from initial engagement to closing. Your ability to understand complex business needs, craft tailored solutions, and thrive in a fast-moving, innovative environment will be key to your success. This role requires a solid blend of consultative selling, strategic thinking, and execution excellence to help clients unlock the full value of our platform.

Our Sales team offers a fantastic opportunity to join a collaborative and supportive environment, where teamwork is just as valued as individual goals. You’ll have the chance to work with cutting-edge technology, while benefiting from a competitive commission structure. Working side-by-side with seasoned technology sales professionals, you’ll gain valuable experience in a dynamic environment, and receive excellent opportunities for career growth and business development.

You're welcome to work remotely from Germany or Switzerland.

Your responsibilities will include: 

• Demonstrate a deep understanding of Nebius and the value to our customers 
• Own and grow your territory: maintain and deliver against a strategic plan for region/territory 
• Client Engagement: Develop deep relationships with key stakeholders across the enterprise, positioning our AI and cloud solutions to address client-specific challenges 
• Solution Selling: Demonstrate the value of AI and cloud solutions through consultative selling, product demonstrations, and presentations 
• Negotiation & Closing: Lead contract negotiations with C-suite executives, securing deals that meet revenue targets and contributing to long-term partnerships 
• Regional Representation: Represent Nebius AI at regional and industry events, webinars, and customer meetings 
• Market Knowledge: Stay updated on industry trends, emerging technologies, and competitive landscape to position our solutions effectively 
• Orchestrate the deal team (SEs, Industry, Partners, CS) to deliver differentiated value proposals and business cases 
• Forecast with accuracy; progress deals through the Salesforce sales process and deliver against ACV / activity targets

We expect you to have: 

• Proven Experience: 8+ years of experience in B2B sales, particularly in AI, cloud, or data infrastructure, with a clear hunter track record 
• Passion and desire to work in a startup culture, directly impacting the growth of the company 
• Comfortable selling cloud platforms (AWS, Azure, Google Cloud), AI solutions, and related technologies 
• Strong commercial acumen: value mapping, negotiation, multiyear deals, and execlevel storytelling 
• High energy, enthusiasm, and evidence of consistent growth vs. quota 
• CRM Proficiency: Experience with CRM tools such as Salesforce, HubSpot, or similar 
• Ability to travel as needed 

It will be an added bonus if you have: 

• Proficiency in the local market language is preferred (German)
• Previous experience in a high-growth, start-up environment 
• Exposure to SaaS models or cloud infrastructure sales 
• Experience selling to mid-market or enterprise-level clients 

Customer experience

Customer experience at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions.

Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are looking for a Partner Solutions Architect to serve as the technical interface between Nebius and our strategic technology partners, ranging from data platforms and MLOps vendors to AI frameworks and ISVs that build on GPU infrastructure. 

This is a hands-on engineering and integration role. You will design and develop integrated solutions, build reference implementations, enable partner engineering teams, and ensure joint customers succeed with combined offerings. You will influence Nebius’ product roadmap and drive deep technical collaboration across partner ecosystems.

You’re welcome to work from our office in Amsterdam or remotely from any EU country.

Your responsibilities will include: 

• Own the technical relationship with strategic partners as the primary interface to Nebius engineering and product
• Design and architect high-impact integration solutions, delivering clear joint customer value
• Build and maintain reference implementations and production-grade integrations
• Define enterprise-ready integration patterns (networking, security, compliance, observability)
• Translate partner and customer feedback into actionable product and roadmap requirements
• Enable partner teams through technical documentation, training, and demo environments
• Provide technical leadership in joint customer deployments, architecture reviews, and complex troubleshooting

We expect you to have: 

• 5+ years in solutions architecture, partner engineering, or technical pre-sales at cloud or data platform companies
• Strong expertise in cloud infrastructure
• Hands-on experience with GPU-accelerated AI/ML workflows (training, inference, MLOps)
• Proven background in integration architecture (API design, data pipelines, security, observability)
• Experience with Python and IaC tools
• Excellent communication skills with the ability to engage technical and non-technical stakeholders

It will be an added bonus if you have: 

• Track record of building or scaling partner technical programs or ecosystems
• Experience working with or at Snowflake, Databricks, AWS, Azure, or GCP
• Background in ML lifecycle (training pipelines, fine-tuning, inference optimization, RAG

The team

Customer experience at Nebius GPU AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are seeking a highly skilled and customer-focused leader to join our team as a Cloud Solutions Architect Lead. As a team leader, you will play a pivotal role in customer success across EU region, both managing the efforts of Cloud Solutions Architects team (technical and process excellence, talent development) and building processes alongside your stakeholders. Player-coach mentality and proven track record of managing high expertise teams is a must. 

You’re welcome to work from our office in Amsterdam or remotely from any EU country.

Your responsibilities will include: 

• Lead and mentor a team of Solutions Architects, fostering a culture of technical excellence, customer empathy, and collaborative execution.
• Oversee and participate in technical engagements including PoCs, workshops, architecture reviews, and trainings.
• Drive consistency and quality across infrastructure design, IaC practices, technical documentation, and customer enablement content.
• Collaborate closely with Product and Development teams, representing customer needs and helping shape the roadmap.
• Guide customers in optimizing ML/AI/HPC pipelines for performance, scalability, and cost-efficiency on Nebius  cloud infrastructure.
• Build visibility and ownership culture amongst Solutions Architects.

We expect you to have: 

• 5+ years of experience in a technical role (Solutions Architect, DevOps Engineer, ML Engineer, or similar) with a focus on cloud-native systems and distributed computing.
• 2+ years of experience leading or mentoring customer facing engineering teams.
• Deep hands-on experience with Infrastructure as Code (Terraform, Ansible), Kubernetes, and cloud automation.
• Strong communication and stakeholder management skills across both technical and non-technical audiences.
• Passion for developing scalable, reliable cloud architectures and driving customer success.

It will be an added bonus if you have: 

• Experience with HPC or ML orchestration frameworks (e.g., Slurm, Kubeflow, Ray).
• Strong coding skills in Python and experience with GPU computing environments for ML/AI workloads.
• Proficient in GPU stack components (e.g., CUDA, cuDNN) and cloud-native patterns for ML training/inference.
• Familiarity with deep learning frameworks (e.g., TensorFlow, PyTorch, JAX).
• Understanding of cloud-based ML tools and offerings from NVIDIA, AWS, Azure, or Google Cloud.
• Experience participating in or leading technical contributions to conferences or open-source communities. 

The role

We are seeking a highly skilled and customer-focused professional to join our team as a Solutions Architect specializing in Cloud infrastructure and MLOps. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.

You’re welcome to work from any DACH country (Germany, Austria, Switzerland).

Your responsibilities will include: 

• Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
• Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
• Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
• Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
• Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)

We expect you to have: 

• 5+ years of experience as a cloud solutions architect, system/network engineer, developer or a similar technical role with a focus on cloud computing
• Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, skills of writing code in Python
• Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL)
• Excellent communication skills, fluency in German or French preferred
• Customer-centric mindset

It will be an added bonus if you have: 

• Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
• Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
• Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google) 

ABOUT THE ROLE

Our full-stack solution is based on modern, serverless architecture. Powered by AWS (Lambda, SQS, SNS, DynamoDB, etc.) and using NodeJS, Typescript, NestJS and React. On the guest facing side we have Next.JS and React. It’s a robust, reliable solution that’s turning heads— and continuously evolving.

In this role, you will:

● Own corporate-focused functionality across the numa ecosystem, taking responsibility for both technical direction and hands-on delivery.

● Build and drive cross-team, full-stack improvements for corporate guests and bookers in partnership with the teams that own the relevant product areas.

● Serve as a lead engineer for initiatives that span multiple verticals, systems, and user interfaces.

● Connect teams, systems, and codepaths to ensure corporate use cases are delivered as cohesive end-to-end solutions across the platform.

● Spar with Lead Engineers on technical decisions while securing buy-in for technical designs that advance the Corporate roadmap.

● Help drive the Engineering Organization’s shift towards full Agentic Engineering

ABOUT YOU

We encourage you to apply even if you don't think you meet all of the below criteria. We care most that you are excited about the role and our mission, and are willing to learn. Ideally, you have:

● AI-Native Engineer with a solid understanding of Agentic Engineering - you don’t just vibe code, you are able to confidently leverage agents to achieve your goals.

● 6+ years of professional full-stack engineering experience, with a strong track record of owning and delivering complex product improvements end to end.

● Strong experience with Next.js, TypeScript, React, React Native, and CSS, with the ability to build high-quality user-facing experiences across complex product surfaces.

● Strong experience with Node.js and API design, including designing solutions that integrate cleanly across multiple systems and domains.

● Strong experience with testing strategies, preferably including Storybook or @testing-library, MSW, and supertest.

● Strong experience with Serverless and Event Driven Architecture, preferably AWS focused.

● Solid understanding of IaC, experience with SST, is a plus.

● Proven ability to independently drive technical solutions from problem framing through implementation, coordinating effectively across multiple teams and codebases where needed.

● Strong product and business understanding, with the ability to translate requirements into pragmatic technical approaches that work across an ecosystem rather than within a single isolated scope.

● Strong ownership mindset, with the ability to identify gaps, surface dependencies and risks early, and maintain momentum in ambiguous, cross-team problem spaces.

● Good judgment in balancing speed, scalability, maintainability, and consistency when delivering solutions that span multiple verticals.

● Excellent communication and technical stakeholder management skills.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives

We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.

Unicorn momentum

In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

Throughput. Latency. KV cache utilization.

Move those three numbers in the right direction, and two things happen: customers get faster, cheaper inference, and our margins improve. That's the entire thesis of this role. Every kernel you tune, every quantization scheme you ship, every scheduler tweak you land shows up directly in a customer's p99 and on our P&L.
This is a high-impact seat. It is also a high-autonomy seat as you'll be given the room to lead the technical direction of inference optimization at Kimchi, not execute someone else's roadmap.

The problem: running LLMs in production is a moving target. The "right" model and serving configuration for a workload depend on traffic shape, sequence-length distribution, batch dynamics, GPU SKU, memory bandwidth, quantization tolerance, and a dozen other variables that shift week to week. Most teams pick a model once, over-provision GPUs, and absorb the cost. Kimchi is the system that makes that decision automatically - continuously matching workloads to the most cost-efficient, best-performing LLM and serving configuration on a customer's infrastructure. We're building the optimization layer between the model and the hardware, and we need engineers who understand both sides deeply.

Stack

Python; vLLM; SGLang; TensorRT-LLM; PyTorch; CUDA-adjacent tooling; Kubernetes; gRP; ClickHouse; PostgreSQL; GCP Pub/Sub; AWS / GCP / Azure; GitLab CI; ArgoCD; Prometheus; Grafana; Loki; Tempo.

Requirements:

• 5+ years building real ML systems, with a portfolio that shows depth in inference or training infrastructure (not just model training notebooks).
• Strong Python - production services, not scripts.
• Hands-on experience with at least one of vLLM, SGLang, or TensorRT-LLM, and a working mental model of why an inference engine performs the way it does on a given GPU.
• Fluency with quantization tradeoffs - you've measured quality regressions, not just compression ratios.
• Comfort with distributed systems: collective communication, sharding strategies, and the practical failure modes of multi-GPU and multi-node setups.
• A bias toward measurement. You instrument before you optimize, and you can tell the difference between a real win and a benchmark artifact.
• Self-direction. This role comes with a wide mandate; you should be excited by that, not unsettled by it.

Responsibilities:

• Push throughput. Continuous batching, speculative decoding, chunked prefill, kernel-level tuning across vLLM, SGLang, and TensorRT-LLM. Find the ceiling on each GPU SKU, then raise it.
• Cut latency. Attack TTFT and TPOT separately. Profile, identify the actual bottleneck (compute, memory bandwidth, scheduling, networking), and fix it - not the bottleneck you assumed.
• Get more out of the KV cache. Paged attention, prefix caching, eviction policies, cache reuse across requests, quantized KV. This is where a lot of the unrealized throughput lives, and it's an area you'll own.
• Quantize without regressing quality. INT8, INT4, FP8 across weights, activations, and KV. Empirical work: measure quality on real workloads, not just perplexity benchmarks.
• Shrink cold starts and memory footprint. Faster init, smarter weight loading, tighter memory accounting - the difference between a model that scales and one that doesn't.
• Scale across nodes. Distributed inference topologies, network-aware placement, checkpointing strategies that don't bottleneck on storage or interconnect.
• Set the technical direction. Decide what we benchmark, what we adopt, and what we build ourselves. Bring the team along with strong writeups and reproducible experiments.

What’s in it for you?

• Competitive salary (depending on the level of experience).
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

A career driven by you. At LeasingMarkt.de, we bring customers and dealers together to make car leasing more accessible, transparent, and efficient. With over 1,000 partner dealerships and nearly 2 million users across the DACH region and the Netherlands, we’ve become Germany’s #1 leasing platform. To keep growing and driving innovation in the mobility space, we’re looking for a Senior Software Engineer to join our high-performance team at our Düsseldorf office. 

As a Senior Software Engineer, you will play a key role in designing and developing robust, scalable applications that power one of the largest automotive leasing marketplaces in Europe. You’ll collaborate with a cross-functional team to build and evolve solutions that are architecturally sound, easy to maintain, and built for long-term impact. You’ll help shape technical direction while raising the bar for software quality and stability across the platform. 

What you’ll do:

• Join one of our builders’ teams to build great products loved by our customers. 
• Apply an AI-first mindset to every phase of you-build-it-you-run-it: from design and coding to testing, deployment and operations.
• Work hands-on in real product codebases (for example TypeScript/Node/Next.js or Java/Spring), using GenAI tools to accelerate development, improve quality and simplify existing systems.
• Build and evolve AI-powered internal tools and workflows (assistants for coding, reviews, documentation, testing) that engineers across AutoScout24 can rely on every day.
• Act as a multiplier and culture driver: coach teams on effective GenAI usage, share patterns and anti-patterns, and help establish AI-first ways of working across our engineering organization.
• Experiment, measure and improve: run small, data-informed experiments with teams, learn what works in our context, and turn successful approaches into repeatable standards and playbooks. 

What you’ll bring: 

• Experience leveraging AI and Generative AI (GenAI) to enhance engineering productivity — including code generation, debugging, reviews, documentation, and decision support — with a proactive mindset toward adopting tools that streamline development and drive innovation. 
• Deep, hands-on experience building production systems (we expect you’ve spent at least 5 years doing this, possibly much more), ideally with PHP and Laravel as well as TypeScript/Node.js/Next.js on AWS, Azure or GCP.
• Demonstrated personal excellence in using GenAI coding tools (for example GitHub Copilot, ChatGPT, Claude Code, Cursor, OpenAI Codex) to significantly improve your own development speed and quality: code generation, refactoring, debugging, tests and documentation. 
• Experience integrating LLM APIs (such as OpenAI, Anthropic, Azure OpenAI, Vertex AI or similar) into applications or internal tools.
• Strong communication and influencing skills: you can introduce new tools and practices, align stakeholders, handle skepticism and iterate based on feedback.
• A curious, growth-oriented mindset: you actively seek out new practices and tools, you are comfortable learning in public, and you help others do the same.
• A pragmatic view of GenAI: you understand its limitations and risks and know how to put guardrails in place (reviews, tests, policies) to keep usage safe, compliant and sustainable at scale.
• Experience with performance optimization, caching strategies, and system observability is a plus. 

A culture of growth  

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.  

For a career where you can drive our business and shape your future, apply now. 

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are looking for a Technical Project Manager (TPM) to lead medium to high complexity deployments of our Agentic AI / conversational AI platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle—from scoping and planning through go-live and hypercare—working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully transition to an Agentic OS layer for their enterprise communications.

Areas of ownership:

Project Ownership & Delivery

• Own end-to-end delivery for assigned Agentic AI customer projects (scope, schedule, budget, risk, quality).
• Run the pod (TPM + FDE + Agent Architect) as a single accountable delivery unit.
• Select and apply appropriate delivery methodology (Waterfall, Agile, or Hybrid) based on customer context and risk profile.
• Drive project planning: work breakdown, dependencies, critical path, and resource allocations across internal and partner teams.
• Maintain up-to-date project plan, RAID log (Risks, Assumptions, Issues, Dependencies) and change log.

Customer & Stakeholder Management

• Serve as primary delivery contact for customer project sponsors, IT, and business stakeholders.
• Facilitate recurring governance: status calls, steering committees, UAT readouts, and go-live reviews.
• Translate technical complexity into clear business impacts for executive stakeholders.
• Manage scope and change requests, ensuring commercial and delivery impacts are understood and agreed. 

Cross-Functional & Pod Coordination

• Coordinate with Forward Deployed Engineers on integration readiness, environment setup, performance, and production stability.
• Coordinate with Agent Architects on discovery, agent design, prompt/context strategy, and conversational tuning.
• Collaborate with Sales, Solution Engineering, Product, and Support to ensure a seamless customer journey from sales handoff through BAU operations.
• Where partners are involved (SI/GSI/BPO), manage co-delivery responsibilities, expectations, and escalation paths.

Methodology & Process Discipline

• Plan and facilitate sprints, retros, and sprint reviews for Agile/hybrid projects; lead stage-gate reviews for Waterfall projects.
• Enforce documentation standards (Charter, Design Docs, Runbooks, Handover Docs).
• Ensure risk and compliance requirements (security reviews, data governance, regulatory constraints) are captured and incorporated into the plan.

Metrics & Reporting

• Define and track deployment KPIs, such as:
• Time to Blueprint, Time to First Agent in UAT, Time to Go-Live
• Milestone On-Time Rate
• Defect and incident trends during QA/UAT and Hypercare
• Report delivery status, risk posture, and mitigation plans to internal and external stakeholders.
• Contribute data to capacity and utilization models to inform planning and staffing.

Who you are:

• 5–8+ years of experience in technical project management, program management, or delivery management for SaaS or enterprise software.
• Hands-on experience delivering solutions involving at least one of:
• Contact Center / CCaaS, UCaaS, conversational AI, IVA/IVR, or related CX platforms.
• Demonstrated ability to work across technical and business stakeholders (IT, Security, Operations, Business Owners).
• Solid understanding of software delivery methodologies (Agile/Scrum, Hybrid, and Waterfall) and when to apply each.
• Strong skills in project planning tools (e.g., Jira, Asana, Monday, MS Project, Smartsheet) and collaboration tools (e.g., Confluence, Notion, Miro).
• Excellent communication, facilitation, and conflict resolution skills.
• Proven track record managing multiple concurrent projects with global, distributed teams.
• Fluency in English & German is required

NICE TO HAVE:

• Experience delivering AI/ML, NLP, LLM-based, or Agentic AI solutions.
• Background in professional services or consulting working with enterprise clients.
• Familiarity with APIs, webhooks, event-driven architectures, cloud infra (AWS/Azure/GCP).
• Certifications: PMP, PRINCE2, CSM/CSPO, SAFe, or equivalent.
• Experience with partner co-delivery (SI, GSI, BPO, or ISV ecosystems).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

Are you excited about building the systems that keep Wolt running for millions of customers every day?

We’re looking for a pragmatic, product-minded Backend Engineer with strong skills in Python or Go to join our Consumer Platform team – the group behind the core infrastructure and reliability that make Wolt fast, stable, and scalable.

This is a role at the intersection of backend engineering, platform thinking, and reliability. You’ll work on the systems that power critical purchase flows and the foundations that other teams build on, shaping how Wolt performs at scale.

What you’ll be doing

Day-to-day in this role, you’ll:

• Build and operate high-throughput backend services in Python and Go
• Work across the full development lifecycle, from system design to deployment and monitoring
• Improve the scalability and reliability of Wolt’s core platform
• Design and develop shared services, internal tooling, and platform-level capabilities used across teams
• Drive cross-team initiatives that raise engineering standards and system resilience
• Collaborate with product teams and other engineering groups to support critical consumer-facing flows

Why this role

• Work on the backbone of Wolt: Consumer Platform sits at the core of Wolt’s engineering organization. The systems you build power everything from purchase flows to platform-wide reliability, with direct impact on millions of users.
• An AI-first engineering team: We don't use AI as a productivity add-on - we treat agentic coding as a core engineering discipline. We expect our engineers to build with AI agents, to challenge what's possible when the human-in-the-loop is a multiplier rather than a bottleneck, and to push the boundaries of what a small, focused team can ship.
• High-impact, cross-team work: This team is known for driving initiatives that span across Wolt. Recent work includes scaling the purchase core to support split payments, building API gateway capabilities for critical flows, and improving reliability standards across the platform.
• A small team with high leverage: You’ll work in a focused, experienced team where engineers take ownership, move quickly, and influence both technical direction and platform strategy.

AI-First Engineering in Consumer Platform

We’re building platform teams at the forefront of agentic software development. This goes beyond code generation. We’re interested in engineers who:

• Design workflows where AI agents assist or own parts of the development loop
• Think critically about what should be automated versus human-reviewed
• Build tooling and abstractions that make AI-assisted backend development safer and more effective
• Stay curious about new models, tools, and approaches, and form strong opinions on what actually works

If you find yourself asking “how should this system be built with AI in mind?” you’ll fit right in!

Our Tech Stack

Python, Go, MongoDB, Redis, Kubernetes, AWS, Datadog, CI/CD pipelines

What we’re looking for

• Strong backend fundamentals: Experience building production-grade backend services using Python, Go, or similar languages.
• AI-first development mindset: You use AI tools in your daily workflow and think critically about how they improve how you build, debug, and design systems.
• Experience at scale: You’ve worked on high-traffic production systems and understand the challenges of reliability, performance, and scalability.
• System design thinking: You have solid fundamentals in designing distributed systems and care about efficiency, robustness, and maintainability.
• End-to-end ownership mindset: You take responsibility beyond implementation, from shaping solutions to ensuring systems are stable, observable, and production-ready.
• Ability to work independently and drive projects: You’re comfortable owning work end-to-end, navigating ambiguity, and moving initiatives forward with minimal guidance.
• Collaboration and communication: You work effectively across teams and communicate clearly in multi-team engineering environments.
• Reliability and operational awareness: Experience with observability, on-call practices, or reliability engineering is a plus.
• Platform and tooling exposure: Experience contributing to shared systems, internal tooling, or platform engineering initiatives is a plus.

About You 

• You've built and shipped real software - products, platforms, APIs, apps - and you know what it takes to keep things running reliably in production. You have opinions about architecture but hold them lightly. You write tests. You read the alerts. You don't leave loose ends.
• What sets you apart right now is that you're genuinely excited about where engineering is going. You've been experimenting with AI agents and agentic coding workflows - not because someone told you to, but because you couldn't help yourself. You think about how to redesign your development loop from first principles, not how to bolt AI onto the way you already work.
• You communicate well, collaborate easily across disciplines, and care about the product as much as the code. You're the kind of engineer who asks "what's the best way to..." and then actually follows through.

Where you'll work

These roles are based in our tech hubs in Helsinki, Berlin OR Stockholm.

Next steps

We’re reviewing applications on a rolling basis, and the role will be filled as soon as we find the right person, so don’t wait!

The hiring process typically includes a conversation with the Talent Acquisition Partner, followed by technical interviews, a team chat, and a final decision.

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

About the Opportunity

Join Contentful as a Fullstack Software Engineer (f/m/d) and Innovate with Automations, Workflows, and Collaboration Tools.

Become a part of the innovative team at Contentful, where we empower thousands of customers to manage content at scale. We're seeking talented Full Stack Software Engineers who are passionate about building scalable, high-performance applications using modern technologies. If you're excited about pushing the boundaries of what's possible in the domain of Automations, Workflows, and team collaboration within the Contentful ecosystem — and have experience with TypeScript, React, and Node.js — we'd love to have you on our team.

What to expect? 

• Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class automation, workflow, and collaboration features for our customers.
• Full Stack Development: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js.
• Collaboration Tools Integration: Implement and integrate collaboration technologies to enhance team productivity and improve user experiences across the platform.
• Holistic Thinking: Consider components and systems while considering a holistic user experience.
• Rapid Problem-Solving: Quickly fix bugs and solve problems to enhance customer satisfaction.
• Data-Driven Development: Utilize analytics to inform product decisions and improve features.
• Continuous Improvement: Participate in code reviews and contribute to improving our development processes.
• Stay Current: Keep up-to-date with the latest industry trends especially in the domain of automations, workflows, and collaboration tools.

What you need to be successful?

• Proven Experience: Demonstrable experience as a Full Stack Software Engineer in a product development environment.
• Technical Proficiency: Strong skills in TypeScript, React, and Node.js. Interested in clean code practices and familiarity with enterprise architectural design patterns.
• Containerization and Orchestration: Experience with Docker and Kubernetes.
• Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP.
• Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.
• Collaborative Mindset: Excellent communication skills and the ability to work effectively in a team environment.
• Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.

Preferred:

• DevOps Practices: Understanding of CI/CD pipelines and DevOps methodologies.
• Past Project Experience: Previous experience working with automation engines and/or building collaboration features and team workflow tools highly appreciated but not required.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the Opportunity

As a Senior Software Engineer focused on content storage infrastructure domain you will be responsible for innovating and maintaining Contentful’s underlying storage infrastructure and adjacent services. You will work on the very foundation of Contentful that our teams build on top of, but also have the opportunity to directly impact our customers’ experience with scalability and performance features.

You’ll join a team of thoughtful, collaborative engineers who support each other, share knowledge freely, and work closely with teams across domains. If you’re someone who thrives on responsibility and takes pride in building highly scalable and reliable systems that enable others - this might be the right place for you.

The team is placed in the infrastructure group.

What to expect?

• You’ll further design and develop our content storage infrastructure is foundational to the billions of requests we are serving today
• You’ll work with AWS using Terraform and Infrastructure-as-Code best practices
• You’ll collaborate closely with teams in the content storage and delivery domains
• You’ll develop and maintain services written in Typescript and Go
• You’ll help us stay ahead of operational risks - anticipating bottlenecks or failure points before they cause problems.

What you need to be successful?

• Proven experience in software development and systems engineering experience
• Strong understanding of relational database engines (preferably PostgreSQL)
• Thorough AWS knowledge across core services: RDS, S3, Lamda, SNS/SQS
• Terraform and Kubernetes expertise
• Kafka experience is a plus
• Proficiency in at least one modern programming language (Typescript, Go)
• Experience with observability stacks (metrics, logs, tracing) and tools like Splunk and DataDog
• Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.
• Collaborative Mindset: Ability to work effectively in a team environment
• Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.
• Excellent English communication skills, verbal and written (German not required).
• A collaborative mindset: you're helpful, respectful, and enjoy sharing knowledge
• Ability to context switch, work through ambiguity, and contribute across multiple workstreams
• You lead by example, mentor others, and embrace a culture of safe experimentation and continuous improvement

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.

About the role:

Parloa is building the AI platform that enterprises trust with their most important conversations. That trust starts with security — and we need someone to own it entirely.

As Director of Security, you won't just manage a team. You'll shape how a fast-scaling AI company thinks about security from the ground up: building the strategy, the culture, and the systems that protect our platform, our customers, and the data they entrust to us. You'll lead our SecOps team within Tech Platform, partner across IS&T and Internal IT, and be the person our customers look to when they need confidence that Parloa takes security as seriously as they do.

This is a builder role. If you want to define what security looks like at an AI-native company — not inherit someone else's playbook — this is it.

Areas of ownership:

• Define and execute the product and platform security strategy — building the programs, tooling, and practices that scale with a fast-growing AI platform.
• Lead and grow the security team — hiring exceptional talent, developing senior leaders, and fostering a culture where security is every engineer's responsibility.
• Own application security across the SDLC — embedding secure coding practices, SAST/DAST/SCA tooling, threat modeling, and architectural security reviews into engineering workflows, enabling velocity without compromising safety.
• Design and implement security architectures for cloud-native applications, Kubernetes workloads, and CI/CD pipelines.
• Build and run the detection and response program — developing threat detection capabilities, tuning alerting and telemetry, and leading incident investigations, containment, and postmortems with technical rigor.
• Drive cloud security posture across our AWS/GCP infrastructure, covering identity and access, network segmentation, secrets management, and infrastructure-as-code security.
• Be Parloa's product security voice in customer engagements — fielding security questionnaires, supporting enterprise due diligence, and translating technical posture into customer confidence.
• Advance AI-specific security practices — securing LLM pipelines, model interactions, prompt injection surfaces, and data handling across the platform.
• Collaborate with IS&T on shared boundaries — coordinating on incident escalation, identity systems, and compliance requirements where product and corporate security intersect, without duplicating ownership.
• Establish security metrics that matter — proving that product security posture is measurably improving, not just maintained.

Who you are:

• 12+ years in security, with at least 5 years leading security teams, ideally in product or application security at a SaaS or platform company.
• Deep hands-on experience securing cloud-native, containerized environments (AWS/GCP, Kubernetes) — you can still roll up your sleeves when it matters.
• Strong application security background — you understand secure architecture, common vulnerability classes, and how to shift security left without slowing engineering down.
• Proven detection & response expertise — you've built or significantly improved SOC/detection capabilities and led incident response in production environments.
• Effective communicator across audiences — you can translate product security risk into business terms for executives and customers, and dive into technical detail with engineers.
• Familiarity with compliance frameworks (SOC 2, ISO 27001) as they relate to product security controls — you've contributed to audits and customer security reviews, even if GRC ownership sits elsewhere.
• Genuine curiosity about AI security — experience securing LLM-based systems is a strong plus, but a sharp instinct for emerging risk is what counts.

Our recruiting process:

Recruiter video call → Technical Peer Interview → Expert interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Forward Deployed Engineer, DevOps, your mission is to build and scale the dedicated infrastructure that powers our custom agent integrations for our most important customers. You will be the key technical cornerstone of our team, empowering our customer-facing Forward Deployed Engineers to build, deploy, and manage bespoke client solutions with speed and confidence. By creating a robust, automated, and self-service platform, you will directly enable the rapid delivery of high-quality, reliable custom services.

Areas of ownership:

• Design, build, and maintain the cloud infrastructure specifically for hosting custom services developed by the Agent Integration Engineering team.
• Create flexible and reusable CI/CD pipeline templates that the integration team can easily adopt to automate the deployment of their services.
• Champion Infrastructure as Code to create standardized, yet customizable, service environments, ensuring consistency and rapid provisioning for new integrations.
• Manage a Kubernetes-based environment tailored for hosting a multitude of diverse integration services, focusing on security, isolation, and resource management.
• Implement robust monitoring and observability solutions to provide the integration team with deep visibility into the performance and health of their specific services.
• Serve as the primary DevOps partner for the Forward Deployed Engineering team, understanding their workflow, anticipating their needs, and removing infrastructure-related obstacles.
• Develop automation scripts (Python, Go, Bash) to streamline the entire lifecycle of custom integration services, from creation to decommissioning.
• Support and modernize legacy Azure infrastructure, helping transition workloads to a standardized, Kubernetes-based platform aligned with Parloa’s Engineering practices.

Who you are:

• 5+ years of professional experience in DevOps, infrastructure engineering, or a similar role.
• A strong customer-first mindset, viewing the Forward Deployed Engineering team as your primary customer.
• Proficiency in at least one scripting or programming language like Python, Go, or Bash.
• Hands-on expertise with a major cloud provider (AWS, GCP, or Azure).
• Advanced knowledge of containerization and orchestration, specifically Kubernetes, Helm, and Docker.
• Proven experience creating flexible CI pipelines with tools like Jenkins, GitHub Actions, or GitLab CI, and CD/GitOps workflows with tools like Argo CD.
• A strong background in Infrastructure as Code (Terraform is highly preferred).
• Experience building self-service tools and platforms that empower specific development teams.

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Your Impact 
As a Software Engineer, you will contribute to the development of Dedrone’s airspace security solutions. You will design, develop, and maintain software systems that power our drone detection and mitigation technologies. You will work on complex features, solve non-trivial technical problems, and contribute to technical decisions within your domain.

Location: Germany, Kassel
Reports to: René Kraneis
What You’ll Do

• Design and develop scalable, high-performance software systems for Dedrone’s core products, ensuring reliability through best practices such as code reviews, automated testing, and continuous integration
• Contribute to the design of new features and system components, making sound technical decisions within your area of ownership
• Own and deliver features end-to-end, from requirements clarification to production rollout
• Work closely with Product, QA, DevOps, and other stakeholders to refine requirements and deliver high-quality software
• Actively participate in coding, code reviews, troubleshooting, and debugging to ensure robust and performant systems
• Troubleshoot and resolve complex technical issues across the stack, including integration challenges, concurrency issues, and performance bottlenecks
• Support production systems, including monitoring, debugging, and implementing long-term fixes for reliability issues
• Create and maintain technical documentation for software design and development processes
• Contribute to improvements in development practices, tools, and system design to increase team efficiency and software quality

What You Bring

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
• Professional experience building and operating backend or distributed systems
• Strong programming skills in at least one modern language (e.g., Java, Python, JavaScript), with the ability to write maintainable and performant code
• Experience with cloud platforms (e.g., AWS) and distributed systems fundamentals
• Experience designing and building APIs or service components within a microservices architecture
• Familiarity with containerization technologies (Docker, Kubernetes)
• Understanding of network communication protocols (e.g., HTTP/REST, WebSockets, MQTT)
• Experience working with databases (e.g., PostgreSQL, MongoDB or similar)
• Understanding of software quality practices, including testing, code reviews, and CI/CD

Nice to Have

• Experience with real-time or event-driven systems
• Familiarity with secure coding practices and production system hardening

Work Location

This role is based out of our Kassel, Germany office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

We’re looking for an experienced Software Engineer join our Go initative within the Merchant Group at Wolt! If you have a strong track record of building and maintaining scalable, production-grade systems you like to drive impact at scale and mentor juniors and peers - this is the place for you!

Who We Are

The Merchant Group consists of 150+ engineers across 25+ cross-functional teams, working together to help merchants grow their businesses and streamline operations through innovative technology. Some of us focus on building seamless experiences for our merchants, while others work on the behind-the-scenes magic that makes everything run smoothly.

What You’ll Do

As a senior engineer in our group, you’ll work your magic in Go or Kotlin (and some Kotlin) helping shape how merchants succeed with Wolt. You’ll have opportunities to:

• Design, build, and scale reliable systems that power merchant experiences.
• Work across the full development lifecycle – from business logic and testing to cloud infrastructure and data streaming.
• Collaborate on architecture and technology choices that keep our systems simple, scalable, and efficient.
• Grow your skills and knowledge by working alongside experienced teammates in an environment that values learning and experimentation.

How We Work

• Autonomy & Ownership – Our engineers have end-to-end responsibility for their services, from implementation to production.
• Collaboration – Architecture and working methods are defined together, ensuring we make the best choices for long-term success.
• Scalability & Simplicity – We value pragmatic solutions that keep our systems robust without unnecessary complexity. We use technologies that serve Wolt, our teams, and our engineers best. You’ll have the freedom to experiment and adopt the tools that work.

Our Tech Stack

Our core technologies include Go, as well as Kotlin (Ktor, Koin, Spring, gRPC), PostgreSQL, MongoDB, Kafka, Redis, GitHub Actions, AWS, Docker, and Kubernetes.

Why Join Us?

Wolt is a place where you can learn, teach, and grow. If you’re passionate about building great technology and working in an environment that values teamwork and autonomy, we’d love to hear from you!
📍This open role are based in our tech hubs in Berlin, Helsinki or Stockholm. We work in distributed teams, but might not be able to offer fully remote work or relocation.

Our humble expectations

We’re seeking an experienced Software Engineer, so we expect that you:

• Not only understand customer problems but can break them down into actionable steps for both yourself and the team. You balance short-term needs with long-term goals, creating high-quality, scalable solutions.
• Lead by example, setting high standards for work quality and managing projects effectively, even in uncertain situations. You take full ownership of your team’s work, making improvements that benefit both customers and colleagues. You regularly spot gaps and provide valuable recommendations to cross-functional partners.
• Are used to being a role model and informal leader, collaborating with partner teams and mentoring both juniors and peers.
• Are an excellent communicator, being succint and to the point. 

Next steps

We are continuously reviewing applications, so don’t hesitate to apply today - you will hear back from us as soon as possible.
You can read more about our recruitment process here.

At Wolt, world-class customer service isn’t an afterthought, it’s at the heart of everything we do 💙 We’ve built our reputation on delivering fast, thoughtful, and high-quality support, and we’ve done that by investing deeply in our own technology. Rather than just reacting to problems, we aim to solve them before our customers and partners even notice. Behind the scenes, that means building systems that scale globally, handle real-world complexity, and empower support teams to do their very best work. 

This is where the Multilingual Intelligence & Resolution Automation (MIRA) team comes in. The team is on a mission to make customer support truly borderless. We’re building intelligent, AI-powered systems used across Wolt, DoorDash, and Deliveroo, including a real-time translation engine that supports seamless conversations across 20+ languages. Processing hundreds of requests per minute and powered by modern cloud infrastructure and state-of-the-art LLMs, this system enables borderless support and helps create experiences that feel natural, human, and native, no matter where you are in the world. And we’re only just getting started. 🚀

What you’ll be doing

• Design, build, and operate scalable backend services powering real-time, customer-facing systems
• Develop and evolve AI-powered translation capabilities using LLMs in production
• Help build the tooling and infrastructure needed to evaluate models across quality, latency, and cost
• Collaborate closely with product, applied science, frontend, and platform teams to turn complex support problems into robust user-facing systems
• Take ownership of technical decisions and help shape the architecture and future direction of the system
• Improve the performance, reliability, and operational readiness of services handling real production traffic
• Continuously explore better ways of working, including leveraging AI tools to improve development workflows

Our humble expectations

• 👉 You have solid experience designing, building, and integrating quality software (microservices) at scale within a complex domain.
• 👉 You have strong backend development skills in Python or Go (interest in other tech is highly appreciated)
• 👉 You actively leverage modern AI tools (such as GitHub Copilot, Claude, ChatGPT or similar) to enhance your productivity, code quality, and day-to-day development workflow.
• 👉 You have strong technical leadership skills.
• 👉 You have experience with cloud platforms (AWS or similar), container orchestration (Kubernetes, Docker), observability tools (such as DataDog), and database technologies (SQL and NoSQL).
• 👉 Your stakeholder management skills are excellent.
• 👉 You're a pragmatic problem-solver with a growth mindset, eager to step outside your comfort zone and continuously learn.
• 👉 You're comfortable working with real-world data and its nuances.

What we offer

• A chance to build something that truly matters, technology that enables people to connect and solve problems across languages and borders
• The opportunity to work with AI and LLMs in real, high-impact production use cases
• Flexibility to work from Helsinki or Tallinn (hybrid), or remotely within Finland or Estonia
• Being part of a global engineering organization of 2000+ people, we aim to build none other than the best-in-the-world engineering team here.
• You’ll get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind, and keep in mind that Luke was Yoda’s greatest achievement.

🙌 Join us for an exciting journey of creating technology that brings joy, simplicity, and earnings to the neighbourhoods of the world!

At Wolt, as a part of Doordash, we’re building the industry’s most scalable and reliable delivery platform to support our three-sided marketplace of consumers, merchants, and courier partners. 

What makes our team unique

• Our global Security team aspires to be the world’s most admired security team, with members across EU, UK and North America (operating as Wolt, Deliveroo and Doordash).
• We’re shaping our next generation infrastructure that is hardened from the ground up. This is a rare opportunity - no legacy tech or off-the-shelf product solutions. There is a lot to do around this new development as well as our “classic” platforms of the three companies.
• The greater team is not just information security - we’re more holistic, and also physical security and safety are a part of our global operations.

Day-to-day in this role you’ll:

• Identify and prioritize risk-reducing and engineering-enabling improvements, and then implement and build them, for our infrastructure and cloud security. This may involve the cloud, access controls, the management plane, or just about any other part of infrastructure we have, across any of our platforms. Implementation and building may range from configuring services as infrastructure as code to actual coding of new features.
• Solve security-related questions and implement requests related to our infrastructure security, including reactive fixes related to vulnerabilities or design flaws.
• Guide our engineering teams related to security, privacy and technical compliance.

Over time, your role can evolve depending on your interests and skills. Our company is  a large place and there’s a lot to do!

This position is ideal for someone who would describe themselves as a cloud sysadmin, having an SRE role, or being a DevOps engineer. You are likely to have at least 5 years of full-time experience working in information technology.

As the Security team sometimes needs to address high-priority security issues as well as ensure the availability of the components we have built, this position includes an on-call duty. On-call compensation and terms will be agreed separately in accordance with the local employment law.

Our humble expectations

• Have hands-on experience with AWS, Kubernetes and how modern microservice architectures work. This is a “must” requirement.
• Are quick to form good working relationships with engineers who are building our platforms, as well as their engineering and product management.
• Are quick to learn nuances in a wide variety of additional services that relate to running a low-latency, high-availability infrastructure.
• Are fluent in at least one programming language, even if this comes from a hobby background.
• Have a strong work ethic, are organized and follow things through.
• Can communicate clearly and provide good visibility to issues as they progress.
• Can see through issues that have many aspects and different - often also non-technical and business-related - considerations.
• Are not scared of submitting and reviewing Pull Requests.
• And as Wolt’s company language is English, you’d need to be fluent in both spoken and written English.

This position is open in our Wolt hubs in Berlin, Germany, or Helsinki, Finland, and will be a part of the Global Security Engineering team.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really want to join us!

We’re looking for experienced Software Engineers to join various teams within the Merchant Group at Wolt! If you have a strong track record of building and maintaining scalable, production-grade systems and want to drive impact at scale, this is the place for you.

Who We Are

The Merchant Group consists of 150+ engineers across 25+ cross-functional teams, working together to help merchants grow their businesses and streamline operations through innovative technology. Some of us focus on building seamless experiences for our merchants, while others work on the behind-the-scenes magic that makes everything run smoothly.

What You’ll Do

As an engineer in our group, you’ll work on production-level microservices in Kotlin and Go, helping shape how merchants succeed with Wolt. You’ll have opportunities to:

• Design, build, and scale reliable systems that power merchant experiences.
• Work across the full development lifecycle – from business logic and testing to cloud infrastructure and data streaming.
• Collaborate on architecture and technology choices that keep our systems simple, scalable, and efficient.
• Grow your skills and knowledge by working alongside experienced teammates in an environment that values learning and experimentation.

How We Work

• Autonomy & Ownership – Our engineers have end-to-end responsibility for their services, from implementation to production.
• Collaboration – Architecture and working methods are defined together, ensuring we make the best choices for long-term success.
• Scalability & Simplicity – We value pragmatic solutions that keep our systems robust without unnecessary complexity. We use technologies that serve Wolt, our teams, and our engineers best. You’ll have the freedom to experiment and adopt the tools that work.

Find out more by checking out our Kotlin-related Tech Talks below:

• Scaling Kotlin Backend Development Podcast 

• Kotlin at Wolt

• Kotlin Meetup

Our Tech Stack

Our core technologies include Kotlin (Ktor, Koin, Spring, gRPC), PostgreSQL, MongoDB, Kafka, Redis, GitHub Actions, AWS, Docker, and Kubernetes.

Why Join Us?

Wolt is a place where you can learn, teach, and grow. If you’re passionate about building great technology and working in an environment that values teamwork and autonomy, we’d love to hear from you!

📍These open roles are based in our tech hubs in Berlin, Helsinki or Stockholm. We work in distributed teams, but might not be able to offer fully remote work or relocation. 

Our humble expectations

We’re seeking experienced Software Engineers with a strong background in building scalable microservices. While Kotlin is our primary language, experience with Java, Scala, or other JVM backend languages is great. As we are exploring Go, we're looking for people who are confident in their ability to learn and teach! 🛠️

Beyond technical expertise, we value ownership, collaboration, and a mindset for growth. We think you're a great communicator who thrives in tackling complex challenges, questioning conventions, and working closely with teammates to build reliable, scalable systems. 🚀

Next steps

We are hiring for multiple open positions across different teams in the Merchant Group. During the initial screening call our Talent Acquisition Partner will discuss with you your expectations and possible domain preferences as well as share more about the group. After the recruiter screening call, during the rest of the interviewing steps, you’ll meet hiring managers and software engineers from the Merchant group, a specific team being proposed at the end of the process - that’s the moment when you’ll get to meet your possible Team Lead. Throughout the process, we will do our best to match your experience, skills, and aspirations with the most suitable Engineering team!

The role

We’re looking for a new teammate who will support the implementation and ongoing maintenance of information security compliance and certification programs, working with cross-functional internal teams and external auditing agencies. The person will also support data protection, data privacy, and third-party vendor risk management functions.

The position will be part of the Governance, Risk & Compliance (GRC) team at HelloFresh that is responsible for creating, maintaining and improving HelloFresh’s security risk management program and remediation activities; information security and data privacy related processes, policies, and guidelines; supporting compliance and certification related activities; and driving security awareness and education.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Lead end-to-end compliance readiness for NIS2 and support alignment across other key frameworks (e.g., PCI DSS, CSRD, ISO/SOC and EU AI Act).
• Plan and execute internal control assessments and coordinate external compliance audits on a defined cadence.
• Translate regulatory requirements into practical controls; drive cross-functional implementation across international teams.
• Own remediation management: track findings, evidence, owners, deadlines, and report status to stakeholders.
• Improve GRC maturity through continuous monitoring, clear documentation, and mentoring junior team members.
• Lead internal assessments and coordinate external compliance audits at planned intervals
• Evaluate and validate the design and operational effectiveness of security policies, standards, and internal controls to help reduce compliance risk in the company
• Develop comprehensive and accurate reports and presentations on the compliance landscape for both technical and executive audiences

What you’ll bring

• 3+ years' experience in performing compliance activities in a corporate environment related to IT General Controls (ITGC), SOC 2, ISO 27001, PCI DSS, EU NIS2, and various data privacy directives (GDPR, CCPA/CPRA, etc.)
• Ability to interpret compliance regulations and map them to the actual implementation of systems, whilst referencing various security frameworks
• Experience supporting data privacy regulations (GDPR, CCPA) and third-party risk management programs
• Experience with developing and executing security awareness programs and trainings
• Highly organized and detail-oriented, with an ability to work independently
• Industry compliance certifications (CISA, CISM, CISSP) are a plus
• Prior experience working in a SaaS environment, mainly Cloud and AWS-based

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

The service provider will contribute to the Governance, Risk & Compliance (GRC) function within HelloTech, focusing on the implementation and maintenance of information security compliance and certification programs. This engagement involves providing specialized services to ensure alignment between technical systems and global regulatory frameworks, supporting data protection initiatives, and managing third-party vendor risk assessments to safeguard the HelloFresh ecosystem.

What you’ll do: The Recipe

• Lead end-to-end compliance readiness for NIS2 and provide alignment services across key frameworks including PCI DSS, CSRD, ISO/SOC, and the EU AI Act.

• Plan and execute internal control assessments and coordinate external compliance audits on a defined cadence.

• Translate regulatory requirements into practical controls and drive cross-functional implementation across international technical units.

• Manage remediation processes by tracking findings, evidence, and deadlines, providing regular status reports to primary stakeholders.

• Enhance GRC maturity through continuous monitoring, comprehensive documentation, and technical guidance for other contributors.

• Evaluate and validate the design and operational effectiveness of security policies, standards, and internal controls to mitigate compliance risk.

• Develop accurate technical reports and presentations regarding the compliance landscape for executive and technical stakeholders.

What you’ll bring: The Ingredients

• 3+ years of experience delivering compliance services in a corporate environment focused on IT General Controls (ITGC), SOC 2, ISO 27001, PCI DSS, and EU NIS2.

• Profound knowledge of data privacy directives including GDPR and CCPA/CPRA.

• Proven ability to interpret complex compliance regulations and map them to specific system implementations and security frameworks.

• Experience supporting third-party risk management programs and data privacy operations.

• Expertise in developing and executing security awareness initiatives and technical training modules.

• Strong organizational skills with the ability to provide services independently in a high-growth environment.

• Prior experience providing services within SaaS environments, specifically involving Cloud and AWS infrastructure.

• Industry certifications such as CISA, CISM, or CISSP are highly regarded.

Above all, we are looking for individuals who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.  We aim to review your profile and respond within 5 business days.

The role

We are looking for a hands-on Senior Growth Engineer  to design, implement, and manage scalable API integrations that connect HelloFresh with external partner ecosystems including telecoms, financial providers, loyalty programs, and health/wellness platforms.

This role combines technical execution (building and deploying APIs, data workflows, and automation) with project ownership (defining requirements, managing partners, ensuring delivery).

You will own integrations from design to production, delivering end-to-end partner connectivity that enables subscription bundling, loyalty rewards, account linking, and nutrition data exchange, all while maintaining reliability, compliance, and a seamless customer experience.

What you'll do

• Architectural Leadership: Design integration architectures aligned with HelloFresh’s core systems (account, billing, and loyalty domains). Establish standardized patterns and templates for scalable partner onboarding.

• End-to-End Delivery: Lead the full lifecycle of new partner integrations—from initial scoping and technical solution design to implementation and go-live.

• Technical Execution: Develop and deploy robust RESTful APIs (Python/FastAPI or Node.js) and webhooks to enable bundled subscriptions and account linking.

• Partner Ownership: Act as the primary technical point of contact for external partner engineering teams. Translate complex partner requirements into concrete technical specifications.

• Strategy & Optimization: Implement logic for revenue share and loyalty attribution, ensuring integrations are reliable, secure, and compliant with global standards (GDPR/PII).

What you'll bring

• Technical Skills: * Expertise in RESTful API development (Python with FastAPI preferred, or Node.js).

  • Deep understanding of OAuth2 / OpenID Connect, webhooks, and secure token exchange.

  • Strong experience in API design, documentation (Swagger), and testing.

  • Proficiency with AWS cloud environments (Container Registry, Cloud Storage) and SQL/NoSQL databases.

• Preferred Experience: (One or more of the following)

  • Background in B2B SaaS integrations, subscription commerce, or loyalty/fintech APIs.

  • Experience managing integrations across multiple regions or complex billing systems.

• Soft Skills: 

  • Strong Ownership: Ability to independently drive technical projects from concept to production.

  • Communication: Able to translate high-level technical concepts for non-technical stakeholders and partners.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

The Role

We are looking for a hands-on Growth Engineer  to design, implement, and manage scalable API integrations that connect HelloFresh with external partner ecosystems including telecoms, financial providers, loyalty programs, and health/wellness platforms.

This role combines technical execution (building and deploying APIs, data workflows, and automation) with project ownership (defining requirements, managing partners, ensuring delivery).

You will own integrations from design to production, delivering end-to-end partner connectivity that enables subscription bundling, loyalty rewards, account linking, and nutrition data exchange, all while maintaining reliability, compliance, and a seamless customer experience.

What You'll Do

• Integration Implementation: Build and maintain RESTful APIs and webhooks to connect HelloFresh with partner platforms for loyalty rewards and account linking.

• Execution & Support: Develop automation scripts and data workflows to handle recurring syncs and reporting for partner programs.

• Technical Documentation: Maintain high-quality API documentation and partner developer guides to ensure smooth onboarding.

• Reliability: Troubleshoot issues, manage error handling, and ensure the performance of existing integrations.

• Collaboration: Work cross-functionally with Product, Data, and Finance teams to implement business logic for revenue-sharing or benefit application.

What You’ll Bring

• Technical Skills: * Solid experience with RESTful API development (Python/Node.js—familiarity with FastAPI is a plus).

  • Good understanding of OAuth2, webhooks, and how to manage secure data exchange.

  • Experience using API testing tools like Postman and documenting work via Swagger.

  • Familiarity with AWS (containers) and working knowledge of SQL/NoSQL databases.

• Preferred Experience: * Interest or previous exposure to B2B SaaS, fintech, or subscription-based platforms.

  • Familiarity with tools like Snowflake, Contentful, or N8N is a bonus.

• Soft Skills: 

  • Ownership Mindset: A proactive approach to completing tasks and ensuring code quality.

  • Organizational Skills: The ability to manage multiple integration tasks and meet deadlines in a fast-paced environment.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

About the role

We are looking for a business-oriented leader to architect and own the financial operating model for our entire cloud infrastructure. This isn't a reporting role; you are the single-threaded owner responsible for optimizing one of the company's largest technology investments. Your mission is to transform our cloud spend from a complex cost center into a predictable, efficient engine for innovation. You will report to senior leadership and be empowered to support the negotiation of multi-million dollar contracts, drive cultural change across engineering, and provide the financial clarity required for strategic business decisions.

What You'll Do

• Cultural Change: Act as the evangelist for Cloud FinOps. Champion a culture of cost ownership across our engineering organization by empowering teams with the dashboards, insights, and training needed to make cost an integral part of their design and operating principles.
• Governance & Visibility: Architect a system of governance and accountability. Design and implement a universal resource tagging strategy, moving beyond simple reporting to create robust showback/chargeback models that give engineering teams true ownership of their spend.
• Optimization & Efficiency: Drive a company-wide optimization program. Go beyond "low-hanging fruit" to create a continuous optimization program, partnering with engineering to refactor applications for cost, adopt new pricing models, and eliminate systemic waste.
• Commercial Strategy & Negotiation: Develop and execute the strategy to lead negotiations with our cloud vendors, right-sizing our commitments to align with our business strategy and eliminating financial risk.
• Forecasting & Budgeting: Build and operate our data-driven forecasting model. Partner directly with the Tech and Finance organizations to eliminate spending volatility and provide the business with a reliable cloud budget and accurate forecast.

What You'll Bring

You are a seasoned leader who operates at the intersection of technology and finance. You are just as comfortable debating architectural trade-offs with a principal engineer as you are presenting a business case to a CFO. You are a strong team player who loves to share knowledge, enable others, and provide and receive feedback.

• Proven Experience: A track record of 7+ years in dedicated Cloud FinOps or Cloud Financial Management roles, with clear success in managing significant AWS spend.
• Mastery of Cloud Economics: Deep expertise in AWS cost structures, including the nuances of Savings Plans, Reserved Instances, Spot, and the Cost and Usage Report (CUR).
• Data-Driven Strategist: Exceptional analytical and financial modeling skills. You don't just create dashboards; you build data-driven business cases to influence executive-level decisions.
• Technical Credibility & Influence: You have hands-on experience and a proven ability to partner with engineering teams to optimize application architecture for cost. You can engage and communicate complex ideas effectively to both technical and non-technical stakeholders.
• Proven Negotiator: Demonstrable, material experience leading or participating in large-scale commercial negotiations with a major cloud vendor.
• Builder's Mentality: You have a proven track record of designing and building a Cloud FinOps practice from an early stage, creating process and strategy where none existed before. Proficiency with scripting (e.g., Python/Bash) and experience with third-party tools (e.g., Vantage, CloudHealth) are strong pluses.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

#IT

About the role

We are looking for a business-oriented leader to architect and own the financial operating model for our entire cloud infrastructure. This isn't a reporting role; you are the single-threaded owner responsible for optimizing one of the company's largest technology investments. Your mission is to transform our cloud spend from a complex cost center into a predictable, efficient engine for innovation. You will report to senior leadership and be empowered to support the negotiation of multi-million dollar contracts, drive cultural change across engineering, and provide the financial clarity required for strategic business decisions.

What You'll Do

• Cultural Change: Act as the evangelist for Cloud FinOps. Champion a culture of cost ownership across our engineering organization by empowering teams with the dashboards, insights, and training needed to make cost an integral part of their design and operating principles.
• Governance & Visibility: Architect a system of governance and accountability. Design and implement a universal resource tagging strategy, moving beyond simple reporting to create robust showback/chargeback models that give engineering teams true ownership of their spend.
• Optimization & Efficiency: Drive a company-wide optimization program. Go beyond "low-hanging fruit" to create a continuous optimization program, partnering with engineering to refactor applications for cost, adopt new pricing models, and eliminate systemic waste.
• Commercial Strategy & Negotiation: Develop and execute the strategy to lead negotiations with our cloud vendors, right-sizing our commitments to align with our business strategy and eliminating financial risk.
• Forecasting & Budgeting: Build and operate our data-driven forecasting model. Partner directly with the Tech and Finance organizations to eliminate spending volatility and provide the business with a reliable cloud budget and accurate forecast.

What You'll Bring

You are a seasoned leader who operates at the intersection of technology and finance. You are just as comfortable debating architectural trade-offs with a principal engineer as you are presenting a business case to a CFO. You are a strong team player who loves to share knowledge, enable others, and provide and receive feedback.

• Proven Experience: A track record of 7+ years in dedicated Cloud FinOps or Cloud Financial Management roles, with clear success in managing significant AWS spend.
• Mastery of Cloud Economics: Deep expertise in AWS cost structures, including the nuances of Savings Plans, Reserved Instances, Spot, and the Cost and Usage Report (CUR).
• Data-Driven Strategist: Exceptional analytical and financial modeling skills. You don't just create dashboards; you build data-driven business cases to influence executive-level decisions.
• Technical Credibility & Influence: You have hands-on experience and a proven ability to partner with engineering teams to optimize application architecture for cost. You can engage and communicate complex ideas effectively to both technical and non-technical stakeholders.
• Proven Negotiator: Demonstrable, material experience leading or participating in large-scale commercial negotiations with a major cloud vendor.
• Builder's Mentality: You have a proven track record of designing and building a Cloud FinOps practice from an early stage, creating process and strategy where none existed before. Proficiency with scripting (e.g., Python/Bash) and experience with third-party tools (e.g., Vantage, CloudHealth) are strong pluses.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID