About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are looking for a Technical Project Manager (TPM) to lead medium to high complexity deployments of our Agentic AI / conversational AI platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle—from scoping and planning through go-live and hypercare—working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully transition to an Agentic OS layer for their enterprise communications.

Areas of ownership:

Project Ownership & Delivery

• Own end-to-end delivery for assigned Agentic AI customer projects (scope, schedule, budget, risk, quality).
• Run the pod (TPM + FDE + Agent Architect) as a single accountable delivery unit.
• Select and apply appropriate delivery methodology (Waterfall, Agile, or Hybrid) based on customer context and risk profile.
• Drive project planning: work breakdown, dependencies, critical path, and resource allocations across internal and partner teams.
• Maintain up-to-date project plan, RAID log (Risks, Assumptions, Issues, Dependencies) and change log.

Customer & Stakeholder Management

• Serve as primary delivery contact for customer project sponsors, IT, and business stakeholders.
• Facilitate recurring governance: status calls, steering committees, UAT readouts, and go-live reviews.
• Translate technical complexity into clear business impacts for executive stakeholders.
• Manage scope and change requests, ensuring commercial and delivery impacts are understood and agreed. 

Cross-Functional & Pod Coordination

• Coordinate with Forward Deployed Engineers on integration readiness, environment setup, performance, and production stability.
• Coordinate with Agent Architects on discovery, agent design, prompt/context strategy, and conversational tuning.
• Collaborate with Sales, Solution Engineering, Product, and Support to ensure a seamless customer journey from sales handoff through BAU operations.
• Where partners are involved (SI/GSI/BPO), manage co-delivery responsibilities, expectations, and escalation paths.

Methodology & Process Discipline

• Plan and facilitate sprints, retros, and sprint reviews for Agile/hybrid projects; lead stage-gate reviews for Waterfall projects.
• Enforce documentation standards (Charter, Design Docs, Runbooks, Handover Docs).
• Ensure risk and compliance requirements (security reviews, data governance, regulatory constraints) are captured and incorporated into the plan.

Metrics & Reporting

• Define and track deployment KPIs, such as:
• Time to Blueprint, Time to First Agent in UAT, Time to Go-Live
• Milestone On-Time Rate
• Defect and incident trends during QA/UAT and Hypercare
• Report delivery status, risk posture, and mitigation plans to internal and external stakeholders.
• Contribute data to capacity and utilization models to inform planning and staffing.

Who you are:

• 5–8+ years of experience in technical project management, program management, or delivery management for SaaS or enterprise software.
• Hands-on experience delivering solutions involving at least one of:
• Contact Center / CCaaS, UCaaS, conversational AI, IVA/IVR, or related CX platforms.
• Demonstrated ability to work across technical and business stakeholders (IT, Security, Operations, Business Owners).
• Solid understanding of software delivery methodologies (Agile/Scrum, Hybrid, and Waterfall) and when to apply each.
• Strong skills in project planning tools (e.g., Jira, Asana, Monday, MS Project, Smartsheet) and collaboration tools (e.g., Confluence, Notion, Miro).
• Excellent communication, facilitation, and conflict resolution skills.
• Proven track record managing multiple concurrent projects with global, distributed teams.
• Fluency in English & German is required

NICE TO HAVE:

• Experience delivering AI/ML, NLP, LLM-based, or Agentic AI solutions.
• Background in professional services or consulting working with enterprise clients.
• Familiarity with APIs, webhooks, event-driven architectures, cloud infra (AWS/Azure/GCP).
• Certifications: PMP, PRINCE2, CSM/CSPO, SAFe, or equivalent.
• Experience with partner co-delivery (SI, GSI, BPO, or ISV ecosystems).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

Are you excited about building the systems that keep Wolt running for millions of customers every day?

We’re looking for a pragmatic, product-minded Backend Engineer with strong skills in Python or Go to join our Consumer Platform team – the group behind the core infrastructure and reliability that make Wolt fast, stable, and scalable.

This is a role at the intersection of backend engineering, platform thinking, and reliability. You’ll work on the systems that power critical purchase flows and the foundations that other teams build on, shaping how Wolt performs at scale.

What you’ll be doing

Day-to-day in this role, you’ll:

• Build and operate high-throughput backend services in Python and Go
• Work across the full development lifecycle, from system design to deployment and monitoring
• Improve the scalability and reliability of Wolt’s core platform
• Design and develop shared services, internal tooling, and platform-level capabilities used across teams
• Drive cross-team initiatives that raise engineering standards and system resilience
• Collaborate with product teams and other engineering groups to support critical consumer-facing flows

Why this role

• Work on the backbone of Wolt: Consumer Platform sits at the core of Wolt’s engineering organization. The systems you build power everything from purchase flows to platform-wide reliability, with direct impact on millions of users.
• An AI-first engineering team: We don't use AI as a productivity add-on - we treat agentic coding as a core engineering discipline. We expect our engineers to build with AI agents, to challenge what's possible when the human-in-the-loop is a multiplier rather than a bottleneck, and to push the boundaries of what a small, focused team can ship.
• High-impact, cross-team work: This team is known for driving initiatives that span across Wolt. Recent work includes scaling the purchase core to support split payments, building API gateway capabilities for critical flows, and improving reliability standards across the platform.
• A small team with high leverage: You’ll work in a focused, experienced team where engineers take ownership, move quickly, and influence both technical direction and platform strategy.

AI-First Engineering in Consumer Platform

We’re building platform teams at the forefront of agentic software development. This goes beyond code generation. We’re interested in engineers who:

• Design workflows where AI agents assist or own parts of the development loop
• Think critically about what should be automated versus human-reviewed
• Build tooling and abstractions that make AI-assisted backend development safer and more effective
• Stay curious about new models, tools, and approaches, and form strong opinions on what actually works

If you find yourself asking “how should this system be built with AI in mind?” you’ll fit right in!

Our Tech Stack

Python, Go, MongoDB, Redis, Kubernetes, AWS, Datadog, CI/CD pipelines

What we’re looking for

• Strong backend fundamentals: Experience building production-grade backend services using Python, Go, or similar languages.
• AI-first development mindset: You use AI tools in your daily workflow and think critically about how they improve how you build, debug, and design systems.
• Experience at scale: You’ve worked on high-traffic production systems and understand the challenges of reliability, performance, and scalability.
• System design thinking: You have solid fundamentals in designing distributed systems and care about efficiency, robustness, and maintainability.
• End-to-end ownership mindset: You take responsibility beyond implementation, from shaping solutions to ensuring systems are stable, observable, and production-ready.
• Ability to work independently and drive projects: You’re comfortable owning work end-to-end, navigating ambiguity, and moving initiatives forward with minimal guidance.
• Collaboration and communication: You work effectively across teams and communicate clearly in multi-team engineering environments.
• Reliability and operational awareness: Experience with observability, on-call practices, or reliability engineering is a plus.
• Platform and tooling exposure: Experience contributing to shared systems, internal tooling, or platform engineering initiatives is a plus.

About You 

• You've built and shipped real software - products, platforms, APIs, apps - and you know what it takes to keep things running reliably in production. You have opinions about architecture but hold them lightly. You write tests. You read the alerts. You don't leave loose ends.
• What sets you apart right now is that you're genuinely excited about where engineering is going. You've been experimenting with AI agents and agentic coding workflows - not because someone told you to, but because you couldn't help yourself. You think about how to redesign your development loop from first principles, not how to bolt AI onto the way you already work.
• You communicate well, collaborate easily across disciplines, and care about the product as much as the code. You're the kind of engineer who asks "what's the best way to..." and then actually follows through.

Where you'll work

These roles are based in our tech hubs in Helsinki, Berlin OR Stockholm.

Next steps

We’re reviewing applications on a rolling basis, and the role will be filled as soon as we find the right person, so don’t wait!

The hiring process typically includes a conversation with the Talent Acquisition Partner, followed by technical interviews, a team chat, and a final decision.

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.

About the role:

Parloa is building the AI platform that enterprises trust with their most important conversations. That trust starts with security — and we need someone to own it entirely.

As Director of Security, you won't just manage a team. You'll shape how a fast-scaling AI company thinks about security from the ground up: building the strategy, the culture, and the systems that protect our platform, our customers, and the data they entrust to us. You'll lead our SecOps team within Tech Platform, partner across IS&T and Internal IT, and be the person our customers look to when they need confidence that Parloa takes security as seriously as they do.

This is a builder role. If you want to define what security looks like at an AI-native company — not inherit someone else's playbook — this is it.

Areas of ownership:

• Define and execute the product and platform security strategy — building the programs, tooling, and practices that scale with a fast-growing AI platform.
• Lead and grow the security team — hiring exceptional talent, developing senior leaders, and fostering a culture where security is every engineer's responsibility.
• Own application security across the SDLC — embedding secure coding practices, SAST/DAST/SCA tooling, threat modeling, and architectural security reviews into engineering workflows, enabling velocity without compromising safety.
• Design and implement security architectures for cloud-native applications, Kubernetes workloads, and CI/CD pipelines.
• Build and run the detection and response program — developing threat detection capabilities, tuning alerting and telemetry, and leading incident investigations, containment, and postmortems with technical rigor.
• Drive cloud security posture across our AWS/GCP infrastructure, covering identity and access, network segmentation, secrets management, and infrastructure-as-code security.
• Be Parloa's product security voice in customer engagements — fielding security questionnaires, supporting enterprise due diligence, and translating technical posture into customer confidence.
• Advance AI-specific security practices — securing LLM pipelines, model interactions, prompt injection surfaces, and data handling across the platform.
• Collaborate with IS&T on shared boundaries — coordinating on incident escalation, identity systems, and compliance requirements where product and corporate security intersect, without duplicating ownership.
• Establish security metrics that matter — proving that product security posture is measurably improving, not just maintained.

Who you are:

• 12+ years in security, with at least 5 years leading security teams, ideally in product or application security at a SaaS or platform company.
• Deep hands-on experience securing cloud-native, containerized environments (AWS/GCP, Kubernetes) — you can still roll up your sleeves when it matters.
• Strong application security background — you understand secure architecture, common vulnerability classes, and how to shift security left without slowing engineering down.
• Proven detection & response expertise — you've built or significantly improved SOC/detection capabilities and led incident response in production environments.
• Effective communicator across audiences — you can translate product security risk into business terms for executives and customers, and dive into technical detail with engineers.
• Familiarity with compliance frameworks (SOC 2, ISO 27001) as they relate to product security controls — you've contributed to audits and customer security reviews, even if GRC ownership sits elsewhere.
• Genuine curiosity about AI security — experience securing LLM-based systems is a strong plus, but a sharp instinct for emerging risk is what counts.

Our recruiting process:

Recruiter video call → Technical Peer Interview → Expert interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Forward Deployed Engineer, DevOps, your mission is to build and scale the dedicated infrastructure that powers our custom agent integrations for our most important customers. You will be the key technical cornerstone of our team, empowering our customer-facing Forward Deployed Engineers to build, deploy, and manage bespoke client solutions with speed and confidence. By creating a robust, automated, and self-service platform, you will directly enable the rapid delivery of high-quality, reliable custom services.

Areas of ownership:

• Design, build, and maintain the cloud infrastructure specifically for hosting custom services developed by the Agent Integration Engineering team.
• Create flexible and reusable CI/CD pipeline templates that the integration team can easily adopt to automate the deployment of their services.
• Champion Infrastructure as Code to create standardized, yet customizable, service environments, ensuring consistency and rapid provisioning for new integrations.
• Manage a Kubernetes-based environment tailored for hosting a multitude of diverse integration services, focusing on security, isolation, and resource management.
• Implement robust monitoring and observability solutions to provide the integration team with deep visibility into the performance and health of their specific services.
• Serve as the primary DevOps partner for the Forward Deployed Engineering team, understanding their workflow, anticipating their needs, and removing infrastructure-related obstacles.
• Develop automation scripts (Python, Go, Bash) to streamline the entire lifecycle of custom integration services, from creation to decommissioning.
• Support and modernize legacy Azure infrastructure, helping transition workloads to a standardized, Kubernetes-based platform aligned with Parloa’s Engineering practices.

Who you are:

• 5+ years of professional experience in DevOps, infrastructure engineering, or a similar role.
• A strong customer-first mindset, viewing the Forward Deployed Engineering team as your primary customer.
• Proficiency in at least one scripting or programming language like Python, Go, or Bash.
• Hands-on expertise with a major cloud provider (AWS, GCP, or Azure).
• Advanced knowledge of containerization and orchestration, specifically Kubernetes, Helm, and Docker.
• Proven experience creating flexible CI pipelines with tools like Jenkins, GitHub Actions, or GitLab CI, and CD/GitOps workflows with tools like Argo CD.
• A strong background in Infrastructure as Code (Terraform is highly preferred).
• Experience building self-service tools and platforms that empower specific development teams.

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

We’re looking for an experienced Software Engineer join our Go initative within the Merchant Group at Wolt! If you have a strong track record of building and maintaining scalable, production-grade systems you like to drive impact at scale and mentor juniors and peers - this is the place for you!

Who We Are

The Merchant Group consists of 150+ engineers across 25+ cross-functional teams, working together to help merchants grow their businesses and streamline operations through innovative technology. Some of us focus on building seamless experiences for our merchants, while others work on the behind-the-scenes magic that makes everything run smoothly.

What You’ll Do

As a senior engineer in our group, you’ll work your magic in Go or Kotlin (and some Kotlin) helping shape how merchants succeed with Wolt. You’ll have opportunities to:

• Design, build, and scale reliable systems that power merchant experiences.
• Work across the full development lifecycle – from business logic and testing to cloud infrastructure and data streaming.
• Collaborate on architecture and technology choices that keep our systems simple, scalable, and efficient.
• Grow your skills and knowledge by working alongside experienced teammates in an environment that values learning and experimentation.

How We Work

• Autonomy & Ownership – Our engineers have end-to-end responsibility for their services, from implementation to production.
• Collaboration – Architecture and working methods are defined together, ensuring we make the best choices for long-term success.
• Scalability & Simplicity – We value pragmatic solutions that keep our systems robust without unnecessary complexity. We use technologies that serve Wolt, our teams, and our engineers best. You’ll have the freedom to experiment and adopt the tools that work.

Our Tech Stack

Our core technologies include Go, as well as Kotlin (Ktor, Koin, Spring, gRPC), PostgreSQL, MongoDB, Kafka, Redis, GitHub Actions, AWS, Docker, and Kubernetes.

Why Join Us?

Wolt is a place where you can learn, teach, and grow. If you’re passionate about building great technology and working in an environment that values teamwork and autonomy, we’d love to hear from you!
📍This open role are based in our tech hubs in Berlin, Helsinki or Stockholm. We work in distributed teams, but might not be able to offer fully remote work or relocation.

Our humble expectations

We’re seeking an experienced Software Engineer, so we expect that you:

• Not only understand customer problems but can break them down into actionable steps for both yourself and the team. You balance short-term needs with long-term goals, creating high-quality, scalable solutions.
• Lead by example, setting high standards for work quality and managing projects effectively, even in uncertain situations. You take full ownership of your team’s work, making improvements that benefit both customers and colleagues. You regularly spot gaps and provide valuable recommendations to cross-functional partners.
• Are used to being a role model and informal leader, collaborating with partner teams and mentoring both juniors and peers.
• Are an excellent communicator, being succint and to the point. 

Next steps

We are continuously reviewing applications, so don’t hesitate to apply today - you will hear back from us as soon as possible.
You can read more about our recruitment process here.

At Wolt, as a part of Doordash, we’re building the industry’s most scalable and reliable delivery platform to support our three-sided marketplace of consumers, merchants, and courier partners. 

What makes our team unique

• Our global Security team aspires to be the world’s most admired security team, with members across EU, UK and North America (operating as Wolt, Deliveroo and Doordash).
• We’re shaping our next generation infrastructure that is hardened from the ground up. This is a rare opportunity - no legacy tech or off-the-shelf product solutions. There is a lot to do around this new development as well as our “classic” platforms of the three companies.
• The greater team is not just information security - we’re more holistic, and also physical security and safety are a part of our global operations.

Day-to-day in this role you’ll:

• Identify and prioritize risk-reducing and engineering-enabling improvements, and then implement and build them, for our infrastructure and cloud security. This may involve the cloud, access controls, the management plane, or just about any other part of infrastructure we have, across any of our platforms. Implementation and building may range from configuring services as infrastructure as code to actual coding of new features.
• Solve security-related questions and implement requests related to our infrastructure security, including reactive fixes related to vulnerabilities or design flaws.
• Guide our engineering teams related to security, privacy and technical compliance.

Over time, your role can evolve depending on your interests and skills. Our company is  a large place and there’s a lot to do!

This position is ideal for someone who would describe themselves as a cloud sysadmin, having an SRE role, or being a DevOps engineer. You are likely to have at least 5 years of full-time experience working in information technology.

As the Security team sometimes needs to address high-priority security issues as well as ensure the availability of the components we have built, this position includes an on-call duty. On-call compensation and terms will be agreed separately in accordance with the local employment law.

Our humble expectations

• Have hands-on experience with AWS, Kubernetes and how modern microservice architectures work. This is a “must” requirement.
• Are quick to form good working relationships with engineers who are building our platforms, as well as their engineering and product management.
• Are quick to learn nuances in a wide variety of additional services that relate to running a low-latency, high-availability infrastructure.
• Are fluent in at least one programming language, even if this comes from a hobby background.
• Have a strong work ethic, are organized and follow things through.
• Can communicate clearly and provide good visibility to issues as they progress.
• Can see through issues that have many aspects and different - often also non-technical and business-related - considerations.
• Are not scared of submitting and reviewing Pull Requests.
• And as Wolt’s company language is English, you’d need to be fluent in both spoken and written English.

This position is open in our Wolt hubs in Berlin, Germany, or Helsinki, Finland, and will be a part of the Global Security Engineering team.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really want to join us!

We’re looking for experienced Software Engineers to join various teams within the Merchant Group at Wolt! If you have a strong track record of building and maintaining scalable, production-grade systems and want to drive impact at scale, this is the place for you.

Who We Are

The Merchant Group consists of 150+ engineers across 25+ cross-functional teams, working together to help merchants grow their businesses and streamline operations through innovative technology. Some of us focus on building seamless experiences for our merchants, while others work on the behind-the-scenes magic that makes everything run smoothly.

What You’ll Do

As an engineer in our group, you’ll work on production-level microservices in Kotlin and Go, helping shape how merchants succeed with Wolt. You’ll have opportunities to:

• Design, build, and scale reliable systems that power merchant experiences.
• Work across the full development lifecycle – from business logic and testing to cloud infrastructure and data streaming.
• Collaborate on architecture and technology choices that keep our systems simple, scalable, and efficient.
• Grow your skills and knowledge by working alongside experienced teammates in an environment that values learning and experimentation.

How We Work

• Autonomy & Ownership – Our engineers have end-to-end responsibility for their services, from implementation to production.
• Collaboration – Architecture and working methods are defined together, ensuring we make the best choices for long-term success.
• Scalability & Simplicity – We value pragmatic solutions that keep our systems robust without unnecessary complexity. We use technologies that serve Wolt, our teams, and our engineers best. You’ll have the freedom to experiment and adopt the tools that work.

Find out more by checking out our Kotlin-related Tech Talks below:

• Scaling Kotlin Backend Development Podcast 

• Kotlin at Wolt

• Kotlin Meetup

Our Tech Stack

Our core technologies include Kotlin (Ktor, Koin, Spring, gRPC), PostgreSQL, MongoDB, Kafka, Redis, GitHub Actions, AWS, Docker, and Kubernetes.

Why Join Us?

Wolt is a place where you can learn, teach, and grow. If you’re passionate about building great technology and working in an environment that values teamwork and autonomy, we’d love to hear from you!

📍These open roles are based in our tech hubs in Berlin, Helsinki or Stockholm. We work in distributed teams, but might not be able to offer fully remote work or relocation. 

Our humble expectations

We’re seeking experienced Software Engineers with a strong background in building scalable microservices. While Kotlin is our primary language, experience with Java, Scala, or other JVM backend languages is great. As we are exploring Go, we're looking for people who are confident in their ability to learn and teach! 🛠️

Beyond technical expertise, we value ownership, collaboration, and a mindset for growth. We think you're a great communicator who thrives in tackling complex challenges, questioning conventions, and working closely with teammates to build reliable, scalable systems. 🚀

Next steps

We are hiring for multiple open positions across different teams in the Merchant Group. During the initial screening call our Talent Acquisition Partner will discuss with you your expectations and possible domain preferences as well as share more about the group. After the recruiter screening call, during the rest of the interviewing steps, you’ll meet hiring managers and software engineers from the Merchant group, a specific team being proposed at the end of the process - that’s the moment when you’ll get to meet your possible Team Lead. Throughout the process, we will do our best to match your experience, skills, and aspirations with the most suitable Engineering team!

At Wolt, world-class customer service isn’t an afterthought, it’s at the heart of everything we do 💙 We’ve built our reputation on delivering fast, thoughtful, and high-quality support, and we’ve done that by investing deeply in our own technology. Rather than just reacting to problems, we aim to solve them before our customers and partners even notice. Behind the scenes, that means building systems that scale globally, handle real-world complexity, and empower support teams to do their very best work. 

This is where the Multilingual Intelligence & Resolution Automation (MIRA) team comes in. The team is on a mission to make customer support truly borderless. We’re building intelligent, AI-powered systems used across Wolt, DoorDash, and Deliveroo, including a real-time translation engine that supports seamless conversations across 20+ languages. Processing hundreds of requests per minute and powered by modern cloud infrastructure and state-of-the-art LLMs, this system enables borderless support and helps create experiences that feel natural, human, and native, no matter where you are in the world. And we’re only just getting started. 🚀

What you’ll be doing

• Design, build, and operate scalable backend services powering real-time, customer-facing systems
• Develop and evolve AI-powered translation capabilities using LLMs in production
• Help build the tooling and infrastructure needed to evaluate models across quality, latency, and cost
• Collaborate closely with product, applied science, frontend, and platform teams to turn complex support problems into robust user-facing systems
• Take ownership of technical decisions and help shape the architecture and future direction of the system
• Improve the performance, reliability, and operational readiness of services handling real production traffic
• Continuously explore better ways of working, including leveraging AI tools to improve development workflows

Our humble expectations

• 👉 You have solid experience designing, building, and integrating quality software (microservices) at scale within a complex domain.
• 👉 You have strong backend development skills in Python or Go (interest in other tech is highly appreciated)
• 👉 You actively leverage modern AI tools (such as GitHub Copilot, Claude, ChatGPT or similar) to enhance your productivity, code quality, and day-to-day development workflow.
• 👉 You have strong technical leadership skills.
• 👉 You have experience with cloud platforms (AWS or similar), container orchestration (Kubernetes, Docker), observability tools (such as DataDog), and database technologies (SQL and NoSQL).
• 👉 Your stakeholder management skills are excellent.
• 👉 You're a pragmatic problem-solver with a growth mindset, eager to step outside your comfort zone and continuously learn.
• 👉 You're comfortable working with real-world data and its nuances.

What we offer

• A chance to build something that truly matters, technology that enables people to connect and solve problems across languages and borders
• The opportunity to work with AI and LLMs in real, high-impact production use cases
• Flexibility to work from Helsinki or Tallinn (hybrid), or remotely within Finland or Estonia
• Being part of a global engineering organization of 2000+ people, we aim to build none other than the best-in-the-world engineering team here.
• You’ll get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind, and keep in mind that Luke was Yoda’s greatest achievement.

🙌 Join us for an exciting journey of creating technology that brings joy, simplicity, and earnings to the neighbourhoods of the world!

Location: Germany
Travel: Up to 20%
Job ID: 1571

The Role:

IonQ is seeking a driven Quantum Sales Executive to lead growth in Germany and the broader European market. As a pivotal member of our cross-functional team, you will have the unique opportunity to drive IonQ's mission of developing the world’s most advanced quantum computers. Our cutting-edge technology is designed to tackle some of the most challenging and significant problems facing the world today. 

This role sits at the forefront of category creation, bringing IonQ’s platform offering (quantum hardware, networking, software, and applications) to hyperscalers, neo-cloud providers, AI labs, HPC centers, and government organizations.  

You will operate in complex, multi-stakeholder environments, driving high-value, technically sophisticated deals while helping customers understand and adopt next-generation computing architectures. This is a rare opportunity to shape an entirely new market while delivering meaningful revenue impact. 

Responsibilities:  

New Market Creation & Strategic Sales 

• Identify, develop, and progress a robust pipeline of commercial and government opportunities for IonQ’s innovative products and services. 
• Craft tailored customer proposals that adhere to specific customer and regional requirements, with a particular focus on the DACH countries 
• Act as a category creator, educating customers on the value of quantum 
• acceleration beyond traditional compute (CPU/GPU) paradigms 
• Drive double-digit million-dollar/euro annual bookings 
• Build and own executive relationships with CTOs,, Infrastructure Leaders, and Research Organizations 
• Engage with hyperscalers, neo-cloud providers, AI labs, national labs, and government agencies 
• Negotiate and finalize agreements, fostering long-term business relationships.
• Position IonQ as a strategic partner in next-generation compute and secure infrastructure 

Complex Deal Execution

• Own the full sales lifecycle: 
• Opportunity identification and qualification 
• Technical discovery and architectural alignment 
• Proposal development (including RFPs and government tenders)
• Negotiation and contract execution 
• Navigate CAPEX-heavy, multi-year, multi-stakeholder deals ($10M+) 

Technical Solution Selling 

• Drive adoption of: 
• Hybrid quantum-classical architectures integrated into AI and HPC environments 
• Quantum networking solutions, including quantum-safe communications (PQC, QKD) 
• Translate complex technical concepts into clear business value 

Cross-Functional Leadership 

• Partner with Product, Engineering, and Customer Success to deliver successful outcomes 
• Influence internal strategy based on customer needs and market signals 
• Contribute to long-term GTM strategy and future team build-out 

Requirements: 

• 10+ years of experience in enterprise sales or business development within complex, high-tech environments 
• Proven track record of closing $10M+ deals involving infrastructure, hardware, or advanced technology solutions 
• Demonstrated ability to open new markets and sell emerging technologies 
• Exceptional relationship management and business acumen.
• A proven track record of meeting or exceeding sales goals. 
• Strong negotiation skills and experience in closing complex deals. 
• Experience collaborating with governments, national labs, and tech companies.
  
  

Preferred Qualifications: 

• Existing executive relationships across: 
• Hyperscalers (AWS, Azure, GCP, OCI) 
• Neocloud providers (e.g., CoreWeave) 
• AI labs (e.g., OpenAI, Anthropic, xAI) 
• Understanding of: 
• Quantum computing fundamentals (QAOA, VQE, etc.) 
• AI scaling challenges and infrastructure bottlenecks 
• Quantum-safe networking (PQC, QKD) 
• Experience selling to government, defense, or national research organizations 
• STEM background (Engineering, Physics, Computer Science, Math) 
• Fluency in German and familiarity with DACH markets 

What Success Looks Like 

• Establish IonQ as a trusted partner in next-generation compute infrastructure 
• Build a robust pipeline of strategic, high-value opportunities 
• Successfully close complex, multi-million-dollar deals 
• Lay the foundation for new market expansion and future team growth

The total compensation package includes base, bonus, and equity.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives

We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.

Unicorn momentum

In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

Throughput. Latency. KV cache utilization.

Move those three numbers in the right direction, and two things happen: customers get faster, cheaper inference, and our margins improve. That's the entire thesis of this role. Every kernel you tune, every quantization scheme you ship, every scheduler tweak you land shows up directly in a customer's p99 and on our P&L.
This is a high-impact seat. It is also a high-autonomy seat as you'll be given the room to lead the technical direction of inference optimization at Kimchi, not execute someone else's roadmap.

The problem: running LLMs in production is a moving target. The "right" model and serving configuration for a workload depend on traffic shape, sequence-length distribution, batch dynamics, GPU SKU, memory bandwidth, quantization tolerance, and a dozen other variables that shift week to week. Most teams pick a model once, over-provision GPUs, and absorb the cost. Kimchi is the system that makes that decision automatically - continuously matching workloads to the most cost-efficient, best-performing LLM and serving configuration on a customer's infrastructure. We're building the optimization layer between the model and the hardware, and we need engineers who understand both sides deeply.

Stack

Python · vLLM · SGLang · TensorRT-LLM · PyTorch · CUDA-adjacent tooling · Kubernetes · gRPC · ClickHouse · PostgreSQL · GCP Pub/Sub · AWS / GCP / Azure · GitLab CI · ArgoCD · Prometheus · Grafana · Loki · Tempo.

Requirements:

• 5+ years building real ML systems, with a portfolio that shows depth in inference or training infrastructure (not just model training notebooks).
• Strong Python - production services, not scripts.
• Hands-on experience with at least one of vLLM, SGLang, or TensorRT-LLM, and a working mental model of why an inference engine performs the way it does on a given GPU.
• Fluency with quantization tradeoffs - you've measured quality regressions, not just compression ratios.
• Comfort with distributed systems: collective communication, sharding strategies, and the practical failure modes of multi-GPU and multi-node setups.
• A bias toward measurement. You instrument before you optimize, and you can tell the difference between a real win and a benchmark artifact.
• Self-direction. This role comes with a wide mandate; you should be excited by that, not unsettled by it.

Responsibilities:

• Push throughput. Continuous batching, speculative decoding, chunked prefill, kernel-level tuning across vLLM, SGLang, and TensorRT-LLM. Find the ceiling on each GPU SKU, then raise it.
• Cut latency. Attack TTFT and TPOT separately. Profile, identify the actual bottleneck (compute, memory bandwidth, scheduling, networking), and fix it - not the bottleneck you assumed.
• Get more out of the KV cache. Paged attention, prefix caching, eviction policies, cache reuse across requests, quantized KV. This is where a lot of the unrealized throughput lives, and it's an area you'll own.
• Quantize without regressing quality. INT8, INT4, FP8 across weights, activations, and KV. Empirical work: measure quality on real workloads, not just perplexity benchmarks.
• Shrink cold starts and memory footprint. Faster init, smarter weight loading, tighter memory accounting - the difference between a model that scales and one that doesn't.
• Scale across nodes. Distributed inference topologies, network-aware placement, checkpointing strategies that don't bottleneck on storage or interconnect.
• Set the technical direction. Decide what we benchmark, what we adopt, and what we build ourselves. Bring the team along with strong writeups and reproducible experiments.

What’s in it for you?

• Competitive salary (depending on the level of experience).
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

The role

We’re looking for a new teammate who will support the implementation and ongoing maintenance of information security compliance and certification programs, working with cross-functional internal teams and external auditing agencies. The person will also support data protection, data privacy, and third-party vendor risk management functions.

The position will be part of the Governance, Risk & Compliance (GRC) team at HelloFresh that is responsible for creating, maintaining and improving HelloFresh’s security risk management program and remediation activities; information security and data privacy related processes, policies, and guidelines; supporting compliance and certification related activities; and driving security awareness and education.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Lead end-to-end compliance readiness for NIS2 and support alignment across other key frameworks (e.g., PCI DSS, CSRD, ISO/SOC and EU AI Act).
• Plan and execute internal control assessments and coordinate external compliance audits on a defined cadence.
• Translate regulatory requirements into practical controls; drive cross-functional implementation across international teams.
• Own remediation management: track findings, evidence, owners, deadlines, and report status to stakeholders.
• Improve GRC maturity through continuous monitoring, clear documentation, and mentoring junior team members.
• Lead internal assessments and coordinate external compliance audits at planned intervals
• Evaluate and validate the design and operational effectiveness of security policies, standards, and internal controls to help reduce compliance risk in the company
• Develop comprehensive and accurate reports and presentations on the compliance landscape for both technical and executive audiences

What you’ll bring

• 3+ years' experience in performing compliance activities in a corporate environment related to IT General Controls (ITGC), SOC 2, ISO 27001, PCI DSS, EU NIS2, and various data privacy directives (GDPR, CCPA/CPRA, etc.)
• Ability to interpret compliance regulations and map them to the actual implementation of systems, whilst referencing various security frameworks
• Experience supporting data privacy regulations (GDPR, CCPA) and third-party risk management programs
• Experience with developing and executing security awareness programs and trainings
• Highly organized and detail-oriented, with an ability to work independently
• Industry compliance certifications (CISA, CISM, CISSP) are a plus
• Prior experience working in a SaaS environment, mainly Cloud and AWS-based

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

The service provider will contribute to the Governance, Risk & Compliance (GRC) function within HelloTech, focusing on the implementation and maintenance of information security compliance and certification programs. This engagement involves providing specialized services to ensure alignment between technical systems and global regulatory frameworks, supporting data protection initiatives, and managing third-party vendor risk assessments to safeguard the HelloFresh ecosystem.

What you’ll do: The Recipe

• Lead end-to-end compliance readiness for NIS2 and provide alignment services across key frameworks including PCI DSS, CSRD, ISO/SOC, and the EU AI Act.

• Plan and execute internal control assessments and coordinate external compliance audits on a defined cadence.

• Translate regulatory requirements into practical controls and drive cross-functional implementation across international technical units.

• Manage remediation processes by tracking findings, evidence, and deadlines, providing regular status reports to primary stakeholders.

• Enhance GRC maturity through continuous monitoring, comprehensive documentation, and technical guidance for other contributors.

• Evaluate and validate the design and operational effectiveness of security policies, standards, and internal controls to mitigate compliance risk.

• Develop accurate technical reports and presentations regarding the compliance landscape for executive and technical stakeholders.

What you’ll bring: The Ingredients

• 3+ years of experience delivering compliance services in a corporate environment focused on IT General Controls (ITGC), SOC 2, ISO 27001, PCI DSS, and EU NIS2.

• Profound knowledge of data privacy directives including GDPR and CCPA/CPRA.

• Proven ability to interpret complex compliance regulations and map them to specific system implementations and security frameworks.

• Experience supporting third-party risk management programs and data privacy operations.

• Expertise in developing and executing security awareness initiatives and technical training modules.

• Strong organizational skills with the ability to provide services independently in a high-growth environment.

• Prior experience providing services within SaaS environments, specifically involving Cloud and AWS infrastructure.

• Industry certifications such as CISA, CISM, or CISSP are highly regarded.

Above all, we are looking for individuals who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.  We aim to review your profile and respond within 5 business days.

The role

We are looking for a hands-on Senior Growth Engineer  to design, implement, and manage scalable API integrations that connect HelloFresh with external partner ecosystems including telecoms, financial providers, loyalty programs, and health/wellness platforms.

This role combines technical execution (building and deploying APIs, data workflows, and automation) with project ownership (defining requirements, managing partners, ensuring delivery).

You will own integrations from design to production, delivering end-to-end partner connectivity that enables subscription bundling, loyalty rewards, account linking, and nutrition data exchange, all while maintaining reliability, compliance, and a seamless customer experience.

What you'll do

• Architectural Leadership: Design integration architectures aligned with HelloFresh’s core systems (account, billing, and loyalty domains). Establish standardized patterns and templates for scalable partner onboarding.

• End-to-End Delivery: Lead the full lifecycle of new partner integrations—from initial scoping and technical solution design to implementation and go-live.

• Technical Execution: Develop and deploy robust RESTful APIs (Python/FastAPI or Node.js) and webhooks to enable bundled subscriptions and account linking.

• Partner Ownership: Act as the primary technical point of contact for external partner engineering teams. Translate complex partner requirements into concrete technical specifications.

• Strategy & Optimization: Implement logic for revenue share and loyalty attribution, ensuring integrations are reliable, secure, and compliant with global standards (GDPR/PII).

What you'll bring

• Technical Skills: * Expertise in RESTful API development (Python with FastAPI preferred, or Node.js).

  • Deep understanding of OAuth2 / OpenID Connect, webhooks, and secure token exchange.

  • Strong experience in API design, documentation (Swagger), and testing.

  • Proficiency with AWS cloud environments (Container Registry, Cloud Storage) and SQL/NoSQL databases.

• Preferred Experience: (One or more of the following)

  • Background in B2B SaaS integrations, subscription commerce, or loyalty/fintech APIs.

  • Experience managing integrations across multiple regions or complex billing systems.

• Soft Skills: 

  • Strong Ownership: Ability to independently drive technical projects from concept to production.

  • Communication: Able to translate high-level technical concepts for non-technical stakeholders and partners.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

The Role

We are looking for a hands-on Growth Engineer  to design, implement, and manage scalable API integrations that connect HelloFresh with external partner ecosystems including telecoms, financial providers, loyalty programs, and health/wellness platforms.

This role combines technical execution (building and deploying APIs, data workflows, and automation) with project ownership (defining requirements, managing partners, ensuring delivery).

You will own integrations from design to production, delivering end-to-end partner connectivity that enables subscription bundling, loyalty rewards, account linking, and nutrition data exchange, all while maintaining reliability, compliance, and a seamless customer experience.

What You'll Do

• Integration Implementation: Build and maintain RESTful APIs and webhooks to connect HelloFresh with partner platforms for loyalty rewards and account linking.

• Execution & Support: Develop automation scripts and data workflows to handle recurring syncs and reporting for partner programs.

• Technical Documentation: Maintain high-quality API documentation and partner developer guides to ensure smooth onboarding.

• Reliability: Troubleshoot issues, manage error handling, and ensure the performance of existing integrations.

• Collaboration: Work cross-functionally with Product, Data, and Finance teams to implement business logic for revenue-sharing or benefit application.

What You’ll Bring

• Technical Skills: * Solid experience with RESTful API development (Python/Node.js—familiarity with FastAPI is a plus).

  • Good understanding of OAuth2, webhooks, and how to manage secure data exchange.

  • Experience using API testing tools like Postman and documenting work via Swagger.

  • Familiarity with AWS (containers) and working knowledge of SQL/NoSQL databases.

• Preferred Experience: * Interest or previous exposure to B2B SaaS, fintech, or subscription-based platforms.

  • Familiarity with tools like Snowflake, Contentful, or N8N is a bonus.

• Soft Skills: 

  • Ownership Mindset: A proactive approach to completing tasks and ensuring code quality.

  • Organizational Skills: The ability to manage multiple integration tasks and meet deadlines in a fast-paced environment.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

About the role

We are looking for a business-oriented leader to architect and own the financial operating model for our entire cloud infrastructure. This isn't a reporting role; you are the single-threaded owner responsible for optimizing one of the company's largest technology investments. Your mission is to transform our cloud spend from a complex cost center into a predictable, efficient engine for innovation. You will report to senior leadership and be empowered to support the negotiation of multi-million dollar contracts, drive cultural change across engineering, and provide the financial clarity required for strategic business decisions.

What You'll Do

• Cultural Change: Act as the evangelist for Cloud FinOps. Champion a culture of cost ownership across our engineering organization by empowering teams with the dashboards, insights, and training needed to make cost an integral part of their design and operating principles.
• Governance & Visibility: Architect a system of governance and accountability. Design and implement a universal resource tagging strategy, moving beyond simple reporting to create robust showback/chargeback models that give engineering teams true ownership of their spend.
• Optimization & Efficiency: Drive a company-wide optimization program. Go beyond "low-hanging fruit" to create a continuous optimization program, partnering with engineering to refactor applications for cost, adopt new pricing models, and eliminate systemic waste.
• Commercial Strategy & Negotiation: Develop and execute the strategy to lead negotiations with our cloud vendors, right-sizing our commitments to align with our business strategy and eliminating financial risk.
• Forecasting & Budgeting: Build and operate our data-driven forecasting model. Partner directly with the Tech and Finance organizations to eliminate spending volatility and provide the business with a reliable cloud budget and accurate forecast.

What You'll Bring

You are a seasoned leader who operates at the intersection of technology and finance. You are just as comfortable debating architectural trade-offs with a principal engineer as you are presenting a business case to a CFO. You are a strong team player who loves to share knowledge, enable others, and provide and receive feedback.

• Proven Experience: A track record of 7+ years in dedicated Cloud FinOps or Cloud Financial Management roles, with clear success in managing significant AWS spend.
• Mastery of Cloud Economics: Deep expertise in AWS cost structures, including the nuances of Savings Plans, Reserved Instances, Spot, and the Cost and Usage Report (CUR).
• Data-Driven Strategist: Exceptional analytical and financial modeling skills. You don't just create dashboards; you build data-driven business cases to influence executive-level decisions.
• Technical Credibility & Influence: You have hands-on experience and a proven ability to partner with engineering teams to optimize application architecture for cost. You can engage and communicate complex ideas effectively to both technical and non-technical stakeholders.
• Proven Negotiator: Demonstrable, material experience leading or participating in large-scale commercial negotiations with a major cloud vendor.
• Builder's Mentality: You have a proven track record of designing and building a Cloud FinOps practice from an early stage, creating process and strategy where none existed before. Proficiency with scripting (e.g., Python/Bash) and experience with third-party tools (e.g., Vantage, CloudHealth) are strong pluses.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

#IT

About the role

We are looking for a business-oriented leader to architect and own the financial operating model for our entire cloud infrastructure. This isn't a reporting role; you are the single-threaded owner responsible for optimizing one of the company's largest technology investments. Your mission is to transform our cloud spend from a complex cost center into a predictable, efficient engine for innovation. You will report to senior leadership and be empowered to support the negotiation of multi-million dollar contracts, drive cultural change across engineering, and provide the financial clarity required for strategic business decisions.

What You'll Do

• Cultural Change: Act as the evangelist for Cloud FinOps. Champion a culture of cost ownership across our engineering organization by empowering teams with the dashboards, insights, and training needed to make cost an integral part of their design and operating principles.
• Governance & Visibility: Architect a system of governance and accountability. Design and implement a universal resource tagging strategy, moving beyond simple reporting to create robust showback/chargeback models that give engineering teams true ownership of their spend.
• Optimization & Efficiency: Drive a company-wide optimization program. Go beyond "low-hanging fruit" to create a continuous optimization program, partnering with engineering to refactor applications for cost, adopt new pricing models, and eliminate systemic waste.
• Commercial Strategy & Negotiation: Develop and execute the strategy to lead negotiations with our cloud vendors, right-sizing our commitments to align with our business strategy and eliminating financial risk.
• Forecasting & Budgeting: Build and operate our data-driven forecasting model. Partner directly with the Tech and Finance organizations to eliminate spending volatility and provide the business with a reliable cloud budget and accurate forecast.

What You'll Bring

You are a seasoned leader who operates at the intersection of technology and finance. You are just as comfortable debating architectural trade-offs with a principal engineer as you are presenting a business case to a CFO. You are a strong team player who loves to share knowledge, enable others, and provide and receive feedback.

• Proven Experience: A track record of 7+ years in dedicated Cloud FinOps or Cloud Financial Management roles, with clear success in managing significant AWS spend.
• Mastery of Cloud Economics: Deep expertise in AWS cost structures, including the nuances of Savings Plans, Reserved Instances, Spot, and the Cost and Usage Report (CUR).
• Data-Driven Strategist: Exceptional analytical and financial modeling skills. You don't just create dashboards; you build data-driven business cases to influence executive-level decisions.
• Technical Credibility & Influence: You have hands-on experience and a proven ability to partner with engineering teams to optimize application architecture for cost. You can engage and communicate complex ideas effectively to both technical and non-technical stakeholders.
• Proven Negotiator: Demonstrable, material experience leading or participating in large-scale commercial negotiations with a major cloud vendor.
• Builder's Mentality: You have a proven track record of designing and building a Cloud FinOps practice from an early stage, creating process and strategy where none existed before. Proficiency with scripting (e.g., Python/Bash) and experience with third-party tools (e.g., Vantage, CloudHealth) are strong pluses.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're on the cutting edge of defining how AI agents should work — inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits at the heart of the Service Agent pillar — 12 teams and growing, building every capability that makes Fin work. You'll partner at the strategic pillar level: broad context across work streams, deep technical understanding of how Fin operates end-to-end, and the autonomy to decide where you need to go next. When we need a new work stream spun up from scratch — a brand new team, an ambiguous problem space, aggressive timelines — you're the person who makes that happen.

The competitive landscape is intense. Fast-moving AI-native startups are coming hard for this space, shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure, who can maintain technical excellence while moving at startup speed within a company that has the resources and customer base to make that speed count.

What will you do?

• Partner at the strategic pillar level. You'll have broad context across work streams and use that to inform technical strategy and investment priorities. What should we care about? Where should we invest? Where do you need to step in? These are your decisions.
• Spin up 0-to-1 work streams. Bring together engineers who've never worked as a team, disambiguate the problem space, build momentum under aggressive timelines, set high expectations, and drive execution.
• Execute on the most ambiguous, highest-stakes problems. You're hands-on. You write code, you ship features, you're deep in the weeds. We've seen too many Principal Engineers who are brilliant but too far from execution to be effective here.
• Lead experimental work at the AI frontier. Run your own A/B tests, do prompt engineering, build evals, and calibrate accuracy, cost, and latency for LLM-powered features. Much of what we're building are new paradigms for customer-facing software.
• Shape long-term technical strategy through execution. Your hands-on work informs the architecture. You're simultaneously building and thinking about what needs to change about how we build products — data models, system design, the shift from GUI-first to agent-first interfaces.
• Work across the full stack in an AI-first development environment. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development and help shape how the entire engineering org works.
• Raise the bar for the people around you. Give direct, actionable feedback that changes outcomes. We don't need someone who mentors juniors on the basics — we need someone who can accelerate and grow the senior and staff engineers around them.

What are we looking for?

The core requirement: engineering depth and product thinking. We need someone who combines deep engineering ability with strong product and design instincts — not one or the other. We don't want engineers who are technically brilliant but disconnected from the product. And we don't want product-minded engineers who have great instincts but can't execute at the level this work demands. You need to be able to both build complex systems AND identify the right problems to solve. This is the single most important dimension we evaluate on.

Beyond that:

• Operated at real scale and has builder energy. You've likely spent time at companies operating at significant scale — the kind of environment where you've seen what large-scale distributed systems actually look like in production. But you also have startup DNA: urgency, resourcefulness, a bias toward building over discussing.
• AI fluency. You're actively experimenting with AI-assisted development, pushing the boundaries of what's possible, and forming opinions about how it changes the way teams build software. This matters more than any specific stack experience.
• Deep technical depth with breadth. You can go deep into the weeds on at least one technical domain, but you also navigate complex multi-team systems with ease. In conversation, you move fluidly from business context to technical strategy to implementation details.
• Communication as a superpower. You can explain to leadership why a technical investment matters, align multiple teams around a complex project, and then walk an engineer through the gnarly implementation details. This role lives and dies on your ability to communicate across every level.
• Extreme autonomy. You partner with the Engineering Director on where you think the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of engineer who waits to be told what to work on, this isn't the right role.
• Critical thinking about the business. You understand what Intercom is optimizing for and translate that into technical decisions. Which work streams need investment? Where are we falling behind? What should we defund to go harder somewhere else? You think at this level naturally.
• At least ~10+ years of experience, with significant time as a technical leader driving complex projects across multiple teams and stakeholders.
• Stack agnostic. We use Ruby on Rails, React (migrating from Ember), and AWS. But AI tools increasingly abstract the stack — what matters is your ability to learn, build, and operate effectively with tools like Claude Code. If you're great with a high-level programming language and fluent with AI-assisted development, you'll be productive fast.

Why Intercom, why now?

Fin is #1 — and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. This is one of the most consequential competitive moments in tech history, and the engineering decisions made in the next 12 months will determine who wins.

A rare pivot that actually worked. Intercom has been building for 15 years — deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster..

AI-first engineering culture. Every engineer gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in the platform capabilities — MCP servers, skills, shared tooling — that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

The sweet spot. Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're on the cutting edge of defining how AI agents should work — inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits at the heart of the Service Agent pillar — 12 teams and growing, building every capability that makes Fin work. You'll partner at the strategic pillar level: broad context across work streams, deep technical understanding of how Fin operates end-to-end, and the autonomy to decide where you need to go next. When we need a new work stream spun up from scratch — a brand new team, an ambiguous problem space, aggressive timelines — you're the person who makes that happen.

The competitive landscape is intense. Fast-moving AI-native startups are coming hard for this space, shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure, who can maintain technical excellence while moving at startup speed within a company that has the resources and customer base to make that speed count.

What will you do?

• Partner at the strategic pillar level. You'll have broad context across work streams and use that to inform technical strategy and investment priorities. What should we care about? Where should we invest? Where do you need to step in? These are your decisions.
• Spin up 0-to-1 work streams. Bring together engineers who've never worked as a team, disambiguate the problem space, build momentum under aggressive timelines, set high expectations, and drive execution.
• Execute on the most ambiguous, highest-stakes problems. You're hands-on. You write code, you ship features, you're deep in the weeds. We've seen too many Principal Engineers who are brilliant but too far from execution to be effective here.
• Lead experimental work at the AI frontier. Run your own A/B tests, do prompt engineering, build evals, and calibrate accuracy, cost, and latency for LLM-powered features. Much of what we're building are new paradigms for customer-facing software.
• Shape long-term technical strategy through execution. Your hands-on work informs the architecture. You're simultaneously building and thinking about what needs to change about how we build products — data models, system design, the shift from GUI-first to agent-first interfaces.
• Work across the full stack in an AI-first development environment. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development and help shape how the entire engineering org works.
• Raise the bar for the people around you. Give direct, actionable feedback that changes outcomes. We don't need someone who mentors juniors on the basics — we need someone who can accelerate and grow the senior and staff engineers around them.

What are we looking for?

The core requirement: engineering depth and product thinking. We need someone who combines deep engineering ability with strong product and design instincts — not one or the other. We don't want engineers who are technically brilliant but disconnected from the product. And we don't want product-minded engineers who have great instincts but can't execute at the level this work demands. You need to be able to both build complex systems AND identify the right problems to solve. This is the single most important dimension we evaluate on.

Beyond that:

• Operated at real scale and has builder energy. You've likely spent time at companies operating at significant scale — the kind of environment where you've seen what large-scale distributed systems actually look like in production. But you also have startup DNA: urgency, resourcefulness, a bias toward building over discussing.
• AI fluency. You're actively experimenting with AI-assisted development, pushing the boundaries of what's possible, and forming opinions about how it changes the way teams build software. This matters more than any specific stack experience.
• Deep technical depth with breadth. You can go deep into the weeds on at least one technical domain, but you also navigate complex multi-team systems with ease. In conversation, you move fluidly from business context to technical strategy to implementation details.
• Communication as a superpower. You can explain to leadership why a technical investment matters, align multiple teams around a complex project, and then walk an engineer through the gnarly implementation details. This role lives and dies on your ability to communicate across every level.
• Extreme autonomy. You partner with the Engineering Director on where you think the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of engineer who waits to be told what to work on, this isn't the right role.
• Critical thinking about the business. You understand what Intercom is optimizing for and translate that into technical decisions. Which work streams need investment? Where are we falling behind? What should we defund to go harder somewhere else? You think at this level naturally.
• At least ~10+ years of experience, with significant time as a technical leader driving complex projects across multiple teams and stakeholders.
• Stack agnostic. We use Ruby on Rails, React (migrating from Ember), and AWS. But AI tools increasingly abstract the stack — what matters is your ability to learn, build, and operate effectively with tools like Claude Code. If you're great with a high-level programming language and fluent with AI-assisted development, you'll be productive fast.

Why Intercom, why now?

Fin is #1 — and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. This is one of the most consequential competitive moments in tech history, and the engineering decisions made in the next 12 months will determine who wins.

A rare pivot that actually worked. Intercom has been building for 15 years — deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster..

AI-first engineering culture. Every engineer gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in the platform capabilities — MCP servers, skills, shared tooling — that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

The sweet spot. Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Start: Immediately | Level: Mid - Senior | Location: remote, Germany | Working Hours: Full Time (40h/week) 

Your next step in the Tech & Engineering team at ESN & More.

As Staff Engineer (gn) - AI & Data Focus, you will help shape our architectural direction, strengthen our engineering foundations, and accelerate the responsible adoption of AI across teams. You work hands-on within your value stream while also contributing broadly across the organization - improving systems, enabling teams, and driving long-term technical impact.
If you enjoy solving complex system challenges, mentoring engineers, and exploring pragmatic AI applications with measurable impact, this role is for you.

To ensure smooth collaboration, we require a current primary residence in Germany for this position.

Your mission

• You provide architectural and technical leadership by driving scalable architectures and long-term technical improvements across teams
• You support engineers hands-on in designing and implementing high-quality services, distributed systems, and data pipelines
• You collaborate closely with Product, Engineering, Data, and other Staff Engineers to align on architectural decisions and technical direction
• You evaluate and integrate AI technologies where they strengthen systems, processes, or product capabilities with measurable impact
• You enable responsible AI adoption by defining best practices, guidelines, and reusable patterns across engineering
• You mentor engineers and drive cross-team alignment while reducing complexity and improving engineering-wide consistency  

Your experience & skills

• You already work as a Staff Engineer and have impact on department level, not only within your team
• You have extensive experience in modern software engineering and distributed systems
• You bring strong architectural thinking and can align teams and stakeholders on technical decisions
• You have deep experience with event-driven systems, microservices, and AWS-based architectures
• You are familiar with data warehouse concepts, data modeling, data governance, data pipelines, and data quality frameworks 
• You have a solid understanding of AI concepts such as LLMs, embeddings, vector search, agents, and automation patterns
• You have experience integrating AI capabilities into existing systems or workflows and assessing feasibility, risk, and impact
• You communicate fluently in English; German is a plus

Why choose us?

Being part of our team means joining a high-performing company with a strong and diverse culture. At TQG, you are not just a “super-senior engineer” – you are a force multiplier, influencing how our engineering organization builds systems, scales architecture, and adopts AI responsibly over time.

You can expect meaningful technical ownership, broad organizational impact, and a collaborative environment that values clarity, pragmatism, and continuous learning.

Additionally, you can look forward to:

• Flexible working hours and remote work options
• Attractive employee discounts
• Subsidy for the E-gym Wellpass
• Workation
• Corporate benefits
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

Start: Immediately | Level: Mid - Senior | Location: remote, Germany | Working Hours: Full Time (40h/week) 

Your next step in the Tech & Engineering team at ESN & More.

As Staff Engineer (gn) - AI & Data Focus, you will help shape our architectural direction, strengthen our engineering foundations, and accelerate the responsible adoption of AI across teams. You work hands-on within your value stream while also contributing broadly across the organization - improving systems, enabling teams, and driving long-term technical impact.
If you enjoy solving complex system challenges, mentoring engineers, and exploring pragmatic AI applications with measurable impact, this role is for you.

To ensure smooth collaboration, we require a current primary residence in Germany for this position.

Your mission

• You provide architectural and technical leadership by driving scalable architectures and long-term technical improvements across teams
• You support engineers hands-on in designing and implementing high-quality services, distributed systems, and data pipelines
• You collaborate closely with Product, Engineering, Data, and other Staff Engineers to align on architectural decisions and technical direction
• You evaluate and integrate AI technologies where they strengthen systems, processes, or product capabilities with measurable impact
• You enable responsible AI adoption by defining best practices, guidelines, and reusable patterns across engineering
• You mentor engineers and drive cross-team alignment while reducing complexity and improving engineering-wide consistency  

Your experience & skills

• You already work as a Staff Engineer and have impact on department level, not only within your team
• You have extensive experience in modern software engineering and distributed systems
• You bring strong architectural thinking and can align teams and stakeholders on technical decisions
• You have deep experience with event-driven systems, microservices, and AWS-based architectures
• You are familiar with data warehouse concepts, data modeling, data governance, data pipelines, and data quality frameworks 
• You have a solid understanding of AI concepts such as LLMs, embeddings, vector search, agents, and automation patterns
• You have experience integrating AI capabilities into existing systems or workflows and assessing feasibility, risk, and impact
• You communicate fluently in English; German is a plus

Why choose us?

Being part of our team means joining a high-performing company with a strong and diverse culture. At TQG, you are not just a “super-senior engineer” – you are a force multiplier, influencing how our engineering organization builds systems, scales architecture, and adopts AI responsibly over time.

You can expect meaningful technical ownership, broad organizational impact, and a collaborative environment that values clarity, pragmatism, and continuous learning.

Additionally, you can look forward to:

• Flexible working hours and remote work options
• Attractive employee discounts
• Subsidy for the E-gym Wellpass
• Workation
• Corporate benefits
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

Start: immediately | Level: Mid-Level | Location: Germany, remote | Working time: Full-time (40h/week) 

Your start in the Tech & Engineering team at ESN & More! 

As a Software Engineer, you will work on scalable B2B commerce solutions within a modern, event-driven architecture. In our team of 7 engineers, you will drive the growth of our core B2B product with the goal of expanding into new markets and building a strong partner ecosystem. You will develop high-performance services using PHP 8, Symfony, and AWS, and actively shape a platform designed for high load, complex integrations, and long-term growth. Your focus is on stable systems, seamless integrations, and an architecture that remains reliable as complexity increases. At the same time, you will be working in a dynamic environment where requirements and priorities can shift – you stay pragmatic, keep a clear overview, and enjoy moving things forward.  

To ensure smooth collaboration, we require a current primary residence in Germany for this position.

Your mission 

• You develop and optimize our B2B commerce platform using modern architectures  
• You design and implement microservices and APIs for business-critical processes  
• You work with event-driven technologies (AWS SNS, SQS, EventBridge, Lambda)  
• You collaborate closely with Product and stakeholders to deliver B2B features 
• You ensure code quality through reviews, testing, and clean architecture principles  
• You contribute to technical decisions and actively share knowledge within the team  

Your experience & skills 

• You have strong experience in PHP and frameworks such as Symfony or Laravel  
• You have experience with microservices and event-driven systems  
• You have solid knowledge of API design and B2B integrations (e.g. ERP, CRM)  
• You have experience with AWS, Docker, and CI/CD processes  
• You actively use AI tools in your daily development work and understand their effective application  
• You have very good English skills, German is a plus 

Why choose us?

Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle.

You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from:

• Flexible working hours and remote work options
• Attractive employee discounts
• Subsidy for the E-gym Wellpass
• Workation
• Corporate benefits
• 28 days vacation/year
• and much more

About Us

The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021.

ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise.

TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees.

This is us – The Quality Group – nice to meet you! Now it’s your turn!
We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!

Start: ab sofort | Level: Mid | Location: Deutschland, remote | Arbeitszeit: Vollzeit (40h/Woche)

Dein Start im Tech & Engineering Team bei ESN & More! 

Als Software Engineer arbeitest du an skalierbaren B2B-Commerce-Lösungen in einer modernen, event-getriebenen Systemlandschaft. In unserem 7-köpfigen Entwicklerteam treibst du den Ausbau unseres zentralen B2B-Produkts voran – mit dem Ziel, neue Märkte zu erschließen und ein wachsendes Partner-Ökosystem weiter auszubauen. Du entwickelst performante Services mit PHP 8, Symfony und AWS und gestaltest aktiv eine Plattform, die auf hohe Last, komplexe Integrationen und langfristiges Wachstum ausgelegt ist. Dein Fokus liegt auf stabilen Systemen, nahtlosen Integrationen und einer Architektur, die auch bei steigender Komplexität zuverlässig funktioniert. Gleichzeitig bewegst du dich in einem dynamischen Umfeld, in dem sich Anforderungen und Prioritäten auch mal ändern – du bleibst dabei pragmatisch, behältst den Überblick und hast Lust, Dinge einfach voranzubringen.  

Damit wir gut zusammenarbeiten können, setzen wir für diese Position einen bestehenden Hauptwohnsitz in Deutschland voraus.

Deine Mission bei uns 

• Du entwickelst und optimierst unsere B2B-Commerce-Plattform mit modernen Architekturen  
• Du konzipierst und implementierst Microservices und APIs für Geschäftskundenprozesse  
• Du arbeitest mit event-driven Technologien (AWS SNS, SQS, EventBridge, Lambda)  
• Du kollaborierst eng mit Product und Stakeholdern zur Umsetzung von B2B Features  
• Du stellst Codequalität durch Reviews, Tests und Clean Architecture sicher  
• Du bringst dich aktiv in technische Entscheidungen und Wissensaustausch ein

Deine Erfahrung & Skills 

• Du hast fundierte Erfahrung in PHP und Frameworks wie Symfony oder Laravel  
• Du hast Erfahrung mit Microservices und event-getriebenen Systemen  
• Du hast Know-how in API-Design und B2B Integrationen   
• Du hast Erfahrung mit AWS, Docker und CI/CD Prozessen  
• Du bist vertraut mit agilen Methoden und arbeitest strukturiert im Team  
• Du nutzt aktiv AI-Tools im Entwicklungsalltag und hast ein gutes Verständnis für deren sinnvollen Einsatz  
• Du hast sehr gute Englischkenntnisse, Deutsch ist ein Plus 

Warum wir? 

Bei The Quality Group arbeiten über 1.200 Menschen mit einer gemeinsamen Mission: Ernährung neu zu denken - gesünder, smarter und mit echtem Mehrwert für die Community.
Wir glauben an Teamgeist, Eigenverantwortung und den Mut, Grenzen zu verschieben. Dabei zählt jeder Beitrag, unabhängig vom Standort oder Bereich.
Je nachdem, wo du bei uns einsteigst, erwarten dich unterschiedliche Benefits, unter anderem:

• Attraktive Mitarbeiterrabatte auf Produkte von ESN & More
• Flexible Arbeitszeiten & Homeoffice-Möglichkeiten
• Zuschüsse zu Mobilität & Fitness (z. B. Wellpass, Deutschlandticket)
• Betriebliche Altersvorsorge
• Workation-Optionen und mehr

Im Bewerbungsprozess erfährst du, welche Vorteile dich an deinem Standort konkret erwarten und was es heißt, Teil von TQG zu sein: Ein Unternehmen, das mit Leidenschaft, Qualität und Mut die Zukunft von Ernährung gestaltet.

Über uns 

The Quality Group (TQG) ist ein innovativer Anbieter von Sporternährungsprodukten und vereint seit 2021 die erfolgreichen Marken ESN und More Nutrition.

ESN ist seit 2004 deutscher Marktführer für Sporternährung und bietet Produkte wie Proteinpulver, Riegel und Supplements, die auf ambitionierte Fitnessziele ausgerichtet sind. More Nutrition, gegründet 2017, steht für gesunde, zuckerreduzierte Ernährungsprodukte und bietet Lösungen für bewusste Ernährung und Gewichtsmanagement – ohne Verzicht.

Die Vision von TQG ist es, Menschen dabei zu unterstützen, die beste Version ihrer selbst zu werden. Mit Leidenschaft und Innovationskraft entwickelt das Unternehmen hochwertige Produkte, die Gesundheit, Leistung und Lebensfreude fördern. Mit einer agilen Unternehmenskultur und spannenden Karrieremöglichkeiten ist TQG nicht nur für Kunden, sondern auch für Mitarbeitende ein starker Partner.  

Das sind wir – The Quality Group – nice to meet you! Now it’s your turn!

Wir freuen uns auf deine Bewerbung! Unabhängig von Geschlecht, Alter, Herkunft oder Identität – bei uns zählt, wer du bist und was du einbringst. Werde Teil unseres Teams und wachse mit uns. 

The team

Customer experience at Nebius GPU AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are seeking a highly skilled and customer-focused leader to join our team as a Cloud Solutions Architect Lead. As a team leader, you will play a pivotal role in customer success across EU region, both managing the efforts of Cloud Solutions Architects team (technical and process excellence, talent development) and building processes alongside your stakeholders. Player-coach mentality and proven track record of managing high expertise teams is a must. 

You’re welcome to work from our office in Amsterdam or remotely from any EU country.

Your responsibilities will include: 

• Lead and mentor a team of Solutions Architects, fostering a culture of technical excellence, customer empathy, and collaborative execution.
• Oversee and participate in technical engagements including PoCs, workshops, architecture reviews, and trainings.
• Drive consistency and quality across infrastructure design, IaC practices, technical documentation, and customer enablement content.
• Collaborate closely with Product and Development teams, representing customer needs and helping shape the roadmap.
• Guide customers in optimizing ML/AI/HPC pipelines for performance, scalability, and cost-efficiency on Nebius  cloud infrastructure.
• Build visibility and ownership culture amongst Solutions Architects.

We expect you to have: 

• 5+ years of experience in a technical role (Solutions Architect, DevOps Engineer, ML Engineer, or similar) with a focus on cloud-native systems and distributed computing.
• 2+ years of experience leading or mentoring customer facing engineering teams.
• Deep hands-on experience with Infrastructure as Code (Terraform, Ansible), Kubernetes, and cloud automation.
• Strong communication and stakeholder management skills across both technical and non-technical audiences.
• Passion for developing scalable, reliable cloud architectures and driving customer success.

It will be an added bonus if you have: 

• Experience with HPC or ML orchestration frameworks (e.g., Slurm, Kubeflow, Ray).
• Strong coding skills in Python and experience with GPU computing environments for ML/AI workloads.
• Proficient in GPU stack components (e.g., CUDA, cuDNN) and cloud-native patterns for ML training/inference.
• Familiarity with deep learning frameworks (e.g., TensorFlow, PyTorch, JAX).
• Understanding of cloud-based ML tools and offerings from NVIDIA, AWS, Azure, or Google Cloud.
• Experience participating in or leading technical contributions to conferences or open-source communities. 

Senior Service Reliability Engineer 

As a part of Sony Interactive Entertainment, the Gaming, Developer & Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. 

Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. 

We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability. 

What you'll be doing: 

• Taking a leadership role in ongoing improvements in Reliability and Scalability 

• Work closely with SRE Management to define KPIs, processes and drive continuous improvement 

• Influence the architecture and implementation of solutions within the division 

• Mentor more junior SRE staff and enable them for success 

• Act as a voice to represent SRE in the wider organisation 

• Represent the operational scalability of solutions in the wider division 

• Lead small-scale projects from inception to implementation 

• Design platform-wide solutions and provide technical leadership during their implementation 

• Demonstrate a high-level of organizational skills and initiative in the role 

What we're looking for:

• Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. 

• Strong interpersonal, written and verbal communication skills. 

• Available to be scheduled in on-call rotation. 

Skills & Knowledge:

• Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. 

• Development experience in one or more of the following programming languages: 

• Python (preferred) 

• Bash, Go, Java, C++, or Rust 

• In addition, experience with at least 3 of the following topics: 

• Distributed data storage at scale (Hadoop, Ceph) 

• NoSQL at scale (MongoDB, Redis, Cassandra) 

• Data aggregation technologies. (ElasticSearch, Kafka) 

• Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability 

• Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets  

• Kubernetes and/or AWS (deployment and management)  

• Software distribution (Package management and distribution at scale) 

• Configuration management (ansible, saltstack, puppet, chef) 

• Software performance analysis and load testing (QA or SDET experience: a plus) 

 What you'll be doing: 

• Taking a leadership role in ongoing improvements in Reliability and Scalability 

• Work closely with SRE Management to define KPIs, processes and drive continuous improvement 

• Influence the architecture and implementation of solutions within the division 

• Mentor more junior SRE staff and enable them for success 

• Act as a voice to represent SRE in the wider organisation 

• Represent the operational scalability of solutions in the wider division 

• Lead small-scale projects from inception to implementation 

• Design platform-wide solutions and provide technical leadership during their implementation 
  
  
• Demonstrate a high-level of organizational skills and initiative in the role 

Site Reliability Engineer

As a part of Sony Computer Entertainment, the Gaming, Developer & Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.

Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.

We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring the operational readiness and stability.

What you'll be doing:

• Lead team technical discussions, especially around ongoing improvements in Reliability and Scalability
• Be involved in creating High Level Designs (HLDs) for new products and platforms
• Mentor junior SRE staff and enable them for success
• Lead incident response and post-mortem activities within your assigned service team
• Work with other Engineers in a cross-functional team to prioritise reliability improvements to address technical debt and toil
• Contribute to code to improve reliability
• Implement automation to reduce ongoing toil

What we're looking for:

• Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
• Strong interpersonal, written and verbal communication skills.
• Available to be scheduled in on-call rotation.

Skills & Knowledge:

• Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
• Development experience in one or more of the following programming languages:
• Python (preferred)
• Bash, Go, Java, C++, or Rust
• In addition, experience with at least 3 of the following topics:
• Distributed data storage at scale (Hadoop, Ceph)
• NoSQL at scale (MongoDB, Redis, Cassandra)
• Data Aggregation technologies. (ElasticSearch, Kafka)
• Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
• Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets
• Kubernetes and/or AWS (deployment and management)
• Software Distribution (Package management and distribution at scale)
• Configuration Management (ansible, saltstack, puppet, chef)
• S/W Performance analysis and load testing (QA or SDET experience: a plus)

As an Auth0 Solutions Engineer you have a background in Development and are passionate about Customer Identity. In this role, you will be a technical expert who can engage with our customers to help them address their identity management challenges, driving a clear technical preference for Okta's Auth0 offering.

You will be part of a team of Solution Engineers, supporting the German region. You will give product demonstrations, help customers understand the product, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to use cloud security technology. 

What you’ll be doing 

• Deliver interactive presentations and solution demonstrations to all levels of an organization
• Whiteboard solutions, modeling how Okta's Auth0 product will support their current architecture requirements and use cases
• Lead Q&A sessions with prospective customers to understand their requirements
• Execute well-defined, outcome-focused PoCs and PoVs
• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols
• Stay current on industry trends through self-study, research, and online courses
• Proactive engagement in local and regional sales and marketing events

What you’ll bring to the role

• Fluency in English and German is a MUST
• Software Engineering or Development experience, and a desire to become more customer facing
• Understand what’s relevant in order to design and implement reliable, scalable, high performing Web based solutions
• Knowledge of Authentication and Authorisation protocols and frameworks such as SAML, OIDC and OAuth 
• Experience working with REST APIs and SDKs
• An ability to communicate very effectively with the technical and non technical audience
• Comfort working with cloud based source control systems such as GitHub and Bitbucket
• Development experience on the server side as well as client side application design

And extra credit if you have experience in any of the following! 

• Experience working in a Pre-Sales role as Sales Engineer or Solutions Engineer

• An understanding of cloud deployments stacks such as AWS, Azure and GCP
• Experience in developing mobile applications (using React Native/Ionic/Xamarin) and understanding the identity layer integration involving devices is a huge plus
• Experience speaking at technical conferences and events
• Have experience working with Okta and/or Auth0

#LI-Remote

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The role in a nutshell:

We’re looking for a Technical Support Engineer who’s equal parts problem-solver, translator, and customer hero. You’ll be the go-to person when customers hit snags with Chainguard Images, digging into technical mysteries, keeping folks informed, and partnering with Engineering to squash bugs before they cause chaos. This isn’t just “reset the password and move on” support: you’ll work on real, complex issues with modern tools (Docker, Kubernetes, GitHub, Helm charts, Terraform, etc.), make customers feel like superheroes themselves, and help shape how Chainguard delivers world-class support. Serious work, fun team, big impact.

What you’ll do:

• Be the frontline agent: Triage, investigate, reproduce, manage, and annihilate complex customer issues involving Chainguard Images.
• Escalate wisely: Engage the Engineering team when things get spicy.
• Communicate like a pro: Keep customers (and your SLAs) happy, informed, and impressed.
• Bridge the tech lingo divide: Explain things clearly to both code whisperers and non-tech humans.
• Document like a librarian: Create detailed write-ups of new issues and throw helpful Knowledge Base nuggets into the mix.
• Channel your inner detective: Prioritize your own queue, drive clarity in communication, and proactively guide issues to resolution.
• Speak up smartly: Push bugs, feature requests, and hidden gremlins up to Engineering and GTM teams.
• Learn, teach, repeat: Seek new challenges, share wisdom, and maybe teach someone your favorite GitHub ninja trick.
• Be there when it counts: Participate in an on-call rotation for after-hours, weekend, and holiday support.
  
  

What we're looking for:

• You’ve spent 3+ years supporting enterprise customers with a confident, calm approach.
• 3+ years under your belt with Linux, Docker and Kubernetes. You dream in containers.
• You deliver top-tier customer experiences with stellar written and verbal communication.
• You're a cross-functional harmony maker supporting teams across Engineering, Customer Success, and more.
• You're comfortable in the DevOps warzone: CI/CD, Linux, GitHub, Helm Charts, Terraform, Open source and all the good stuff.
• Experience with AWS, Azure, or GCP; AWS EKS experience is a plus.
• Extra kudos if you’ve flirted with security frameworks, software supply chain security, or vulnerability scanning.
• Extra kudos if you bring a KCNA or CKA certification and aspire to be a future Kubestronaut.
• Startup experience? Even better.  You’ve navigated fast lanes before.

A curious soul who learns faster than a caffeinated squirrel.

The role

We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5+ years in roles like Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

Team

The AI Enablement team supports the adoption of AI capabilities across Raisin’s products and internal systems.

The team focuses on establishing a consistent and reliable approach to using AI in production by providing shared foundations, guidance, and reusable solutions. This includes working with engineering teams to integrate AI into existing systems, ensuring solutions are scalable, maintainable, and aligned with security and regulatory requirements.

The scope ranges from improving internal workflows to enabling new product capabilities, depending on where AI can deliver measurable value.

Your Responsibilities

As an AI Engineer, you will help shape how AI is applied across the organization by combining hands-on engineering with enablement and guidance.

Enable teams to adopt AI effectively

• Work with product and engineering teams to identify and refine AI use cases
  
  
• Support teams in integrating AI capabilities into their systems and workflows by providing clear guidance on patterns, trade-offs, and practical implementation approaches
  
  
• Promote consistent and reusable solutions to reduce fragmentation across teams

Contribute to shared capabilities where needed

• Develop or extend shared components, integrations, or services when required to unblock teams
  
  
• Define and implement patterns for integrating LLM capabilities into the platform
  
  
• Contribute to shared components or lightweight services that simplify access to AI capabilities across teams
  
  
• Manage AI costs and budget usage when providing shared model access and services to other teams.
  
  
• Support teams in developing retrieval-based approaches that make internal knowledge accessible to AI-driven use cases

Guide technical decisions

• Evaluate tools, platforms, and approaches with consideration for scalability, security, and maintainability
  
  
• Help teams choose appropriate solutions based on context rather than applying AI by default
  
  
• Contribute to establishing a pragmatic and consistent approach to AI usage

Ensure robustness and responsible usage

• Optimize AI system efficiency by making principled model selections based on cost-performance trade-offs, inference latency, and token usage optimization
  
  
• Support the implementation of safeguards such as access controls, validation, and monitoring
  
  
• Collaborate with Security, Legal, and other stakeholders on requirements related to AI usage
  
  
• Contribute to practices that ensure solutions are reliable and aligned with internal standards

Your Profile

Background

• Strong experience as a Software Engineer (5+ years), with focus on backend or platform development
  
  
• Strong generalist mindset, comfortable working across technical domains
  
  
• Experience working on production systems and collaborating across teams
  
  
• Comfortable operating in environments with evolving scope and priorities

Technical Skills

• Proficiency in at least one programming language (Python preferred; JVM languages also relevant)
  
  
• Experience with cloud environments (AWS preferred)
  
  
• Solid understanding of APIs, system integration, and distributed systems

AI Experience

• Practical experience working with AI tools or platforms (e.g. LLM APIs or similar technologies)
  
  
• Familiarity with concepts such as prompt design, context engineering, retrieval-based approaches, or AI-driven workflows
  
  
• Ability to assess where AI adds value and where it does not

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Join us as a Senior Backend Engineer (all genders) - Vehicle Foundation in our Vehicle Foundation team on a shared journey that matters! 

What you will do

• Research and develop passenger management systems for autonomous mobility services. 
• Bridge the data flow of the AWS-based backend infrastructure and the in-vehicle components using AWS IoT services (e.g., commands, events, metrics, logs). 
• Develop and improve the backend services used to orchestrate a vehicle’s mission. 
• Work in a bottom-up managed, autonomous, cross-functional team together with other talented engineers.  
• Participate in the full development life cycle, from design to implementation, quality assurance and maintenance.  
• Integrate AI coding assistants in the development process 
• Interface with VW Group, vendors, and other partners to align software interfaces, tooling, and hardware. 

What will help you to fulfill your role 

• Proficiency in Typescript, or another modern typed programming language used on the backend 
• Experience with AWS IoT and Serverless technologies, ideally such as Lambda, DynamoDB, and SQS. 
• Familiarity with communication protocols used to connect edge devices, such as MQTT. 
• Experience with CICD tools such as Github Actions or AWS CodeBuild. 
• General interest in embedded development. 
• Knowledge of current trends in software design, event-driven architecture, DevOps, and a strong interest in further development. 
• Interest in applying agile development practices and a proactive, flexible, and hands-on mindset.

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Customer experience

Customer experience at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions.

Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are looking for a Partner Solutions Architect to serve as the technical interface between Nebius and our strategic technology partners, ranging from data platforms and MLOps vendors to AI frameworks and ISVs that build on GPU infrastructure. 

This is a hands-on engineering and integration role. You will design and develop integrated solutions, build reference implementations, enable partner engineering teams, and ensure joint customers succeed with combined offerings. You will influence Nebius’ product roadmap and drive deep technical collaboration across partner ecosystems.

You’re welcome to work from our office in Amsterdam or remotely from any EU country.

Your responsibilities will include: 

• Own the technical relationship with strategic partners as the primary interface to Nebius engineering and product
• Design and architect high-impact integration solutions, delivering clear joint customer value
• Build and maintain reference implementations and production-grade integrations
• Define enterprise-ready integration patterns (networking, security, compliance, observability)
• Translate partner and customer feedback into actionable product and roadmap requirements
• Enable partner teams through technical documentation, training, and demo environments
• Provide technical leadership in joint customer deployments, architecture reviews, and complex troubleshooting

We expect you to have: 

• 5+ years in solutions architecture, partner engineering, or technical pre-sales at cloud or data platform companies
• Strong expertise in cloud infrastructure
• Hands-on experience with GPU-accelerated AI/ML workflows (training, inference, MLOps)
• Proven background in integration architecture (API design, data pipelines, security, observability)
• Experience with Python and IaC tools
• Excellent communication skills with the ability to engage technical and non-technical stakeholders

It will be an added bonus if you have: 

• Track record of building or scaling partner technical programs or ecosystems
• Experience working with or at Snowflake, Databricks, AWS, Azure, or GCP
• Background in ML lifecycle (training pipelines, fine-tuning, inference optimization, RAG

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Team:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

You Will:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;

• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations;
• A demonstrable track-record and never-ending passion for learning;
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills;
• Must be a current EU resident
• Desired hands-on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab

Bonus Points:

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);
• Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
• Previous experience with root-cause-analysis, troubleshooting, debugging

Why You Should Apply: 

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

About Datadog:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

The Team:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

You Will:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;

• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations;
• A demonstrable track-record and never-ending passion for learning;
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills;
• Must be a current EU resident
• Desired hands-on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab

Bonus Points:

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);
• Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
• Previous experience with root-cause-analysis, troubleshooting, debugging

Why You Should Apply: 

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

About Datadog:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

About the role

We are looking for a bright engineer to help our customers solve complex technical problems across Applied Intuition’s Vehicle OS portfolio. In this role you will work closely with vehicle software and tooling teams at OEMs and Tier 1s to ensure Applied’s solutions deliver maximum impact in advancing customers’ Software-Defined-Vehicle (SDV) strategies and in-cabin user experiences.

Vehicle OS is Applied Intuition’s software platform for SDV. It enables OEMs to modernize their E/E architecture through three interconnected areas:

• Middleware & architecture  Service-oriented, middleware-driven software stacks built on AUTOSAR Adaptive Platform, SOME/IP, and DDS. Helps OEMs migrate from distributed ECU architectures to zonal, centralized compute.
• Developer toolchain  A code-first toolchain that replaces GUI-bound configuration workflows. Engineers model vehicle behavior in Python, manage changes through pull requests, and validate in virtual ECU environments analogous to what cloud virtual engineering workbenches (e.g., AWS VEW) brought to cloud-native development, but purpose-built for automotive E/E systems.
• IVI & in-vehicle infotainment  Android Automotive OS (AAOS) based platform, HMI/cluster software, and intelligent in-cabin experiences including Cabin Intelligence (DMS, OMS, voice, occupant interaction).

This role sits at the intersection of all three areas, and the balance will depend on the customer mix.

At Applied Intuition, you will:

• Act as the technical bridge between automotive customers and Applied Intuition’s engineering and product teams
• Support OEMs in adopting Vehicle OS: middleware stack, developer SDK, and IVI/infotainment integration
• Lead technical discussions, architecture reviews, demos, and early-stage deployments with OEM and Tier 1 engineering teams
• Help customers adopt Applied’s code-first developer toolchain, onboarding engineering teams onto the SDK, setting up virtual ECU environments, and integrating with customers’ existing CI/CD pipelines
• Guide OEMs through the design and implementation of service-oriented vehicle architectures and support system integration across ECUs, domain controllers and high-performance compute
• Work with customers’ IVI and infotainment teams on AAOS integration, Linux-based IVI stack deployment, HMI/cluster software, and Cabin Intelligence features (driver monitoring, occupant monitoring, voice/AI interaction)
• Collaborate with customers and internal product teams to triage and resolve technical issues
• Manage project milestones and communicate progress across multiple customer and internal stakeholders

We're looking for someone who has:

• 3+ years of experience working with automotive OEMs or suppliers, ideally in SDV, E/E architecture, developer tooling, or in-vehicle infotainment/IVI
• Experience with AUTOSAR (Classic or Adaptive) and automotive developer tooling
• Familiarity with vehicle communication protocols: SOME/IP, DDS, CAN, LIN, or automotive Ethernet
• Experience with at least one of the following:

• • Vehicle software developer toolchain: SDK-based development, virtual ECUs, SIL environments, or CI/CD pipelines for automotive software
  • IVI / infotainment platforms: Android Automotive OS (AAOS), Linux-based IVI, HMI/cluster software, or display middleware

• Execution-driven mindset with strong attention to detail and ability to manage multiple customer engagements in parallel
• Experience working directly with customers on complex problems at the intersection of software and vehicle systems
• Degree in computer science, electrical engineering, or related field
• Basic / intermediate programming experience in C/C++, Python, or similar
• Strong written and verbal communication skills in English; German and/or additional European language is a significant plus

Nice to have:

• Hands-on experience with Applied Intuition’s Vehicle OS or a comparable SDV platform
• Knowledge of zonal E/E architectures, HPC platforms, or software-defined networking in vehicles
• Experience with OTA systems and vehicle software lifecycle management
• Familiarity with ISO 26262 functional safety or SOTIF in the context of IVI or ADAS systems
• Experience with Cabin Intelligence technologies: driver monitoring (DMS), occupant monitoring (OMS), or in-cabin perception and AI
• Exposure to perception systems or AI/ML pipelines applied to in-vehicle experiences
• Experience with simulation environments or digital twin platforms to validate vehicle software
• Project management experience in cross-functional, customer-facing programs

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

About the role

We are looking for a bright engineer to help our customers solve complex technical problems across Applied Intuition’s Vehicle OS portfolio. In this role you will work closely with vehicle software and tooling teams at OEMs and Tier 1s to ensure Applied’s solutions deliver maximum impact in advancing customers’ Software-Defined-Vehicle (SDV) strategies and in-cabin user experiences.

Vehicle OS is Applied Intuition’s software platform for SDV. It enables OEMs to modernize their E/E architecture through three interconnected areas:

• Middleware & architecture  Service-oriented, middleware-driven software stacks built on AUTOSAR Adaptive Platform, SOME/IP, and DDS. Helps OEMs migrate from distributed ECU architectures to zonal, centralized compute.
• Developer toolchain  A code-first toolchain that replaces GUI-bound configuration workflows. Engineers model vehicle behavior in Python, manage changes through pull requests, and validate in virtual ECU environments analogous to what cloud virtual engineering workbenches (e.g., AWS VEW) brought to cloud-native development, but purpose-built for automotive E/E systems.
• IVI & in-vehicle infotainment  Android Automotive OS (AAOS) based platform, HMI/cluster software, and intelligent in-cabin experiences including Cabin Intelligence (DMS, OMS, voice, occupant interaction).

This role sits at the intersection of all three areas, and the balance will depend on the customer mix.

At Applied Intuition, you will:

• Act as the technical bridge between automotive customers and Applied Intuition’s engineering and product teams
• Support OEMs in adopting Vehicle OS: middleware stack, developer SDK, and IVI/infotainment integration
• Lead technical discussions, architecture reviews, demos, and early-stage deployments with OEM and Tier 1 engineering teams
• Help customers adopt Applied’s code-first developer toolchain, onboarding engineering teams onto the SDK, setting up virtual ECU environments, and integrating with customers’ existing CI/CD pipelines
• Guide OEMs through the design and implementation of service-oriented vehicle architectures and support system integration across ECUs, domain controllers and high-performance compute
• Work with customers’ IVI and infotainment teams on AAOS integration, Linux-based IVI stack deployment, HMI/cluster software, and Cabin Intelligence features (driver monitoring, occupant monitoring, voice/AI interaction)
• Collaborate with customers and internal product teams to triage and resolve technical issues
• Manage project milestones and communicate progress across multiple customer and internal stakeholders

We're looking for someone who has:

• 3+ years of experience working with automotive OEMs or suppliers, ideally in SDV, E/E architecture, developer tooling, or in-vehicle infotainment/IVI
• Experience with AUTOSAR (Classic or Adaptive) and automotive developer tooling
• Familiarity with vehicle communication protocols: SOME/IP, DDS, CAN, LIN, or automotive Ethernet
• Experience with at least one of the following:

• • Vehicle software developer toolchain: SDK-based development, virtual ECUs, SIL environments, or CI/CD pipelines for automotive software
  • IVI / infotainment platforms: Android Automotive OS (AAOS), Linux-based IVI, HMI/cluster software, or display middleware

• Execution-driven mindset with strong attention to detail and ability to manage multiple customer engagements in parallel
• Experience working directly with customers on complex problems at the intersection of software and vehicle systems
• Degree in computer science, electrical engineering, or related field
• Basic / intermediate programming experience in C/C++, Python, or similar
• Strong written and verbal communication skills in English; German and/or additional European language is a significant plus

Nice to have:

• Hands-on experience with Applied Intuition’s Vehicle OS or a comparable SDV platform
• Knowledge of zonal E/E architectures, HPC platforms, or software-defined networking in vehicles
• Experience with OTA systems and vehicle software lifecycle management
• Familiarity with ISO 26262 functional safety or SOTIF in the context of IVI or ADAS systems
• Experience with Cabin Intelligence technologies: driver monitoring (DMS), occupant monitoring (OMS), or in-cabin perception and AI
• Exposure to perception systems or AI/ML pipelines applied to in-vehicle experiences
• Experience with simulation environments or digital twin platforms to validate vehicle software
• Project management experience in cross-functional, customer-facing programs

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Stellenbeschreibung

Als Site Reliability Engineer in unserem Platform Squad wirst du eine Schlüsselrolle dabei spielen, Flips Infrastruktur schnell, belastbar und bereit für Skalierung zu halten. Du wirst die Reliability-Kultur, Tools und Praktiken gestalten, die es unseren Engineering-Teams ermöglichen, mit Vertrauen zu veröffentlichen – im großen Maßstab und ohne Kompromisse bei der Verfügbarkeit. Diese Rolle ist perfekt für einen Engineer mit Leidenschaft für den Aufbau von Hochdurchsatz- und hochverfügbaren Systemen, der mitgestalten möchte, wie eine schnell wachsende SaaS-Plattform im Produktivbetrieb läuft.

Was dich bei uns erwartet

• Skalierung ermöglichen: Erweitere und optimiere unsere Cloud-Infrastruktur auf Azure und unsere Kubernetes-Cluster – ausgelegt auf hohen Durchsatz und höchste Verfügbarkeit – um das schnelle weltweite Wachstum von Flip zu unterstützen.

• Resilienz & Sicherheit gewährleisten: Entwirf und implementiere Zero-Downtime-Deployments, Rollback-Mechanismen und Disaster-Recovery-Strategien, die unsere Plattform rund um die Uhr verfügbar halten.

• Observability schaffen: Entwickle unseren LGTM-Stack (Loki, Grafana, Tempo, Mimir) weiter, um jedem Team die nötige Sichtbarkeit zu geben – und nutze ihn, um unsere SLOs zu definieren und zu optimieren.

• Alles automatisieren: Entwirf, entwickle und optimiere Infrastructure as Code mit Pulumi in Go, um manuellen Aufwand (Toil) zu eliminieren und unsere Plattform für Engineering-Teams als Self-Service bereitzustellen.

• Reliability-Praktiken vorantreiben: Fördere CI/CD Best Practices, Incident Management, Post-Mortems und Developer Experience in der gesamten Engineering-Organisation.

• Unsere Roadmap gestalten: Arbeite mit deinem Squad und dem Engineering-Leadership zusammen, um die Richtung der Plattform zu definieren – von skalierbaren Hochdurchsatz-Systemen und Kostenoptimierung bis hin zu Security Posture und Compliance.

Was du mitbringst

Wir suchen einen Hands-on, produktorientierten Engineer mit einer Leidenschaft für hochverfügbare Hochdurchsatz-Systeme – und dem Zuverlässigkeit genauso wichtig ist wie Geschwindigkeit.

Must-Have Qualifikationen

• Du hast 1–3 Jahre Hands-on-Erfahrung als Site Reliability Engineer (SRE), Platform Engineer, DevOps Engineer, Infrastructure Engineer, Cloud Engineer oder Backend Engineer mit starkem Infrastruktur-Fokus.

• Erfahrung im Betrieb und in der Skalierung von Cloud-Infrastrukturen (Azure, GCP, AWS).

• Tiefe Kenntnisse in Kubernetes und Container-Orchestrierung in Produktionsumgebungen.

• Hands-on-Erfahrung mit modernen Observability-Stacks (z. B. Prometheus, Mimir, Loki, ELK) und vertraut mit der Definition und dem Betrieb von SLOs und Error Budgets.

• Fundierte Software-Entwicklungskenntnisse in Go (bevorzugt, da unser IaC auf Pulumi in Go läuft), Python oder Kotlin.

• Hands-on-Erfahrung mit Infrastructure as Code (z. B. Pulumi, OpenTofu, Terraform) und Konfigurations-Tools (z. B. Ansible, Chef).

• Ein kollaboratives Mindset, starke Kommunikationsfähigkeiten und verhandlungssicheres Englisch.

• Bereitschaft zur Teilnahme an On-Call-Rotationen (Rufbereitschaft), um die Zuverlässigkeit unserer Plattform zu gewährleisten.

Nice-to-Have Qualifikationen

• Erfahrung im Aufbau und Betrieb von Hochdurchsatz- und hochverfügbaren Systemen im Produktivbetrieb.

• Speziell Erfahrung mit Azure Kubernetes Service (AKS).

• Erfahrung mit Kubernetes Gateway API und Envoy Gateway.

• Vertrautheit mit GitOps-Workflows und CI/CD-Pipeline-Design.

• Kenntnisse in Service-Mesh-Technologien (z. B. Linkerd, Istio).

• Erfahrung mit Kubernetes Operators (z. B. Strimzi, CNPG).

• Erfahrung mit dem Betrieb von High-Availability PostgreSQL.