Requisition ID: FEQ427R217

Sr. Solutions Architect (Lakewatch - EMEA) 

The Solutions Architect (Lakewatch) team executes on Databricks’ strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go-to-market team mandate, though individually will cover a specific, local region.  Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product.  They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives.

The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product-line in a meaningful way.

The Lakewatch product-line requires the following core technical competencies:

• 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer-facing security solutions (of which 3+ years are in a customer-facing, pre-sales or consulting role).
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable.
• Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF.
• Experience with “detection-as-code” workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping.
• Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities.

The impact you will have

• Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment
• Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement.
• As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision.
• Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture.
• Influence product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.
• Handle the most complex technical challenges in this product line by acting as the tier-3 escalation point for the field, ensuring customer success in mission-critical security environments.
• Establish and refine the sales qualification and POC intake process, ensuring well-scoped engagements that maximize customer success and minimize friction for R&D.

Competencies & Responsibilities

• 5+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level security strategy and product adoption.
• Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation.
• Proficient in programming, debugging, and problem-solving using SQL and Python and with AI tools.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes in cybersecurity.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud-native security logging and monitoring.
• Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming.
• Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar.

Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

If you’re driven by the idea of making hospitality smarter, more human, and powered by cutting-edge technology, we’d love to hear from you.

What You’ll Be Up To

• Architecting and developing scalable, reliable, and maintainable backend systems in a modern tech environment.
• Championing architectural decisions and leading design discussions with a clear focus on long-term impact and cross-team alignment.
• Mentoring engineers and driving technical excellence through collaboration.
• Proactively identifying opportunities for technical innovation, system evolution, and performance improvements, especially in areas where AI and automation can play a role.
• Building and maintaining internal tools and infrastructure (AWS, Terraform) to empower teams to deliver faster and more reliably.
• Ensuring high platform availability by implementing best practices for observability, logging, and operational excellence.
• Participating in on-call rotations and stepping in as a reliable problem solver during incidents.

What You’ll Bring to the Team

• 8+ years of experience in backend development, with several years in a staff-level or technical leadership role.
• Expert-level knowledge of C# (.NET 8+) and strong hands-on experience with PostgreSQL (or solid SQL chops).
• Proven experience designing and scaling distributed systems in cloud-native environments (preferably AWS).
• Comfortable working with containerized services and infrastructure-as-code (Docker, ECS, Kubernetes, Terraform).
• Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor AI, ChatGPT, Amazon CodeWhisperer) to boost productivity, solve complex bugs, or auto-generate boilerplate code and documentation.
• A growth mindset and constant curiosity about how AI and automation can accelerate development, improve quality, and reduce toil.
• Strong advocate for AI enablement across engineering you think beyond code.
• Excellent collaboration and communication skills, you’re able to clearly articulate your ideas, especially when introducing new tech like AI to cross-functional teams.
• A pragmatic approach to problem-solving, you know when to build custom vs. leverage existing AI tools.
• Experience with event-driven systems and streaming technologies (Kafka is a plus).
• Fluent in English.

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role, it’s about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.

Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

We are looking for a Senior Backend Engineer (f/m/d) to build the foundation of Apaleo’s market-facing API layer, bringing agentic booking into hospitality and enabling the next generation of guest-facing AI experiences.

This is a highly autonomous role where you will design and ship the Storefront API, a production-grade, scalable interface that allows external systems (like ChatGPT and booking platforms) to interact directly with Apaleo.

You’ll operate at the intersection of backend engineering and AI, starting with clean API architecture and evolving into systems that power intelligent, agent-driven interactions.

What You’ll Be Up To

Build the Storefront API from Scratch

• Design and implement a production-grade, multi-tenant API / MCP
• Enable seamless integration with external platforms and AI agents
• Ensure scalability, reliability, and high performance from day one

Own the Full API Lifecycle

• Define API schemas and contracts (OpenAPI)
• Implement versioning strategies and backward compatibility
• Design authentication, authorization, and security patterns
• Build rate limiting and usage controls
• Ensure strong documentation and developer experience
• Set up monitoring and observability

Work Across Distributed Systems

• Integrate with existing .NET microservices
• Connect to event-driven systems (Kafka or similar)
• Navigate and improve a complex distributed architecture

Operate in the Cloud

• Deploy and manage services in AWS
• Work with Docker and containerized environments
• Contribute to infrastructure as code practices

Collaborate on AI-Driven Use Cases

• Partner with AI engineers to enable agent-based workflows
• Build APIs that integrate with LLM-powered systems
• Help evolve the platform toward AI-native product capabilities

Shape Engineering Standards

• Define best practices for:
  • API design
  • System architecture
  • Code quality and maintainability
• Contribute to how the ecosystem team scales and operates

What You’ll Bring to the Team

Core Requirements

• Proven experience building and operating production-grade APIs at scale
• Strong expertise in REST API design and architecture
• Solid experience with C# / .NET 8+
• Hands-on experience with AWS, Docker, and infrastructure as code
• Strong understanding of microservices and distributed systems
• Ability to work independently and make architectural decisions
• Interest in AI systems and integrations

Mindset & Traits

• Self-starter — you take ownership and drive work without waiting for direction
• Comfortable with ambiguity — you can build in evolving, low-structure environments
• Pragmatic decision-maker — you balance speed with long-term scalability
• Builder mindset — you enjoy creating systems from scratch
• Curious about AI — you’re motivated by where backend systems meet intelligent agents

Nice to Have

• Experience with:
  • Event-driven systems (Kafka or similar)
  • Multi-tenant SaaS architectures
  • Developer-facing or public APIs
• Exposure to:
  • LLM integrations or agent-based systems
  • Python
  • Any major frontend framework
• Background in hospitality tech (not required)

Why This Role Matters

This role is about more than building APIs, it’s about defining how external systems interact with Apaleo in an AI-first world.

You’ll:

• Lay the foundation for market-facing, AI-integrated products
• Enable guest-facing experiences powered by intelligent agents
• Help transform Apaleo into a platform ready for autonomous systems

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role.

What You Will Do

• Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout.
• Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning.
• Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements.
• Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically.
• Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done.
• Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification criteria.
• Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file RFCs for platform improvements.
• Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality.

Required

• 6–10+ years production software engineering, including 3+ years deploying AI/ML to production. Deep Python; strong TypeScript/JavaScript.
• Proven track record leading complex enterprise technical engagements. You’ve managed customer relationships, navigated security reviews, and delivered production systems organisations depend on.
• Deep production LLM experience: multi-agent orchestration, MCP/tool-use, RAG optimisation, evaluation frameworks, agent deployment at scale.
• System architecture expertise spanning enterprise systems, cloud infrastructure, and AI services explainable to a CIO and a junior engineer.
• Demonstrated ability to create reusable technical assets that others use in production. You think in platforms, not projects.
• Strong written and verbal communication. Architecture documents, runbooks, strategic memos, training materials. Your Deployment Kits are your portfolio.
• You leave teams better than you found them. You make sure the people you work with understand what was built, why it works, and how to own it without you.
• Ability to travel.  This role requires domestic and international travel approximately 25–50% of the time.
• Elligible to work in Germany on an ongoing basis
• Fluency in English is required
• BS or MS in Computer Science, a related field, or equivalent industry experience

Nice to Have: 

• Experience founding or scaling an FDE/solutions engineering function. 
• Technical founder background. Databricks, AWS Bedrock, or Temporal experience. 
• Deep domain knowledge in healthcare, financial services, or government. Agent framework contributions (Strands SDK, LangChain, open-source MCP servers).
• Proficiency in German/French language will be an added advantage
• Familiarity of AI governance, ethics, and regulatory requirements (e.g. GDPR, UK/EU AI Act) 

Location: Berlin (Hybrid) Travel: ~25%

About Parloa:

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

We are on a mission to transform how people interact with companies by making every conversation seamless, personalized, and human-like. Our AI Agent Management Platform empowers enterprises to create and manage AI voice and chat agents at scale, turning interactions into lasting relationships.

As our Deployment Strategist, you will drive AI transformation at Global 2000 enterprises as the “Field CPO” for Parloa’s most strategic customers. You will own the bridge between customer outcomes and product reality, translating business needs into deployable product capabilities for customers like Booking.com, Allianz, Decathlon, and TUI.

This is an opportunity to build a new industry. Agentic AI for enterprise is nascent. You’ll define what “good” looks like - at the forefront, with the hardest customers, solving the toughest problems.

Areas of ownership:

• Land big clients (Global 2000 with complex, off-roadmap needs) and ensure their AI transformation succeeds.
• Manage stakeholders across business and tech (CEO, COO, CIO, CTO, VP Support), owning deployment from value thesis through production to expansion.
• Translate customer needs into product capabilities (not one-off customizations) that become reusable platform features.
• Build prototypes, make product changes, and create business plans hands-on - execution over PowerPoints.
• Represent customers to Parloa Product and represent Parloa Product to customers, bridging both worlds.
• Navigate ambiguity in agentic AI workflows, ROI models, and change management where no playbook exists yet.
• Own hard conversations: tradeoffs, “no,” re-scoping, and timeline realism with strategic accounts.
• Influence without authority across Product, Engineering, Sales, and Customer Success to drive outcomes.
• Feed validated learnings to product roadmap, turning customer work into platform capabilities that compound.

Who you are:

• 7-12 years of experience in enterprise software (solution architecture, product, or consulting) with a proven track record of customer-facing delivery.
• “Field CPO” mentality: ability to translate customer outcomes into product reality and vice versa.
• Business + tech stakeholder leadership: presented to C-suite across business and tech functions, demonstrated value, and ensured solutions make business sense.
• Product thinking: built client-specific roadmaps aligned with platform strategy.
• Architectural credibility: scoped off-platform features, assessed feasibility, and ensured supportability.
• Influence without authority: led cross-functional teams (Product, Eng, Sales, CS) without direct reports.
• Adaptability: comfortable being uncomfortable, willing to learn, operates in ambiguity.
• Hands-on execution: gets hands dirty - built prototypes, made product changes directly, created business plans. Not just an advisor.

Nice-to-have:

• Industry diversity: experience in travel, fintech, insurance, retail, healthcare, telecom, or enterprise software - we’re building a team with a broad industry perspective.
• Industry-changing companies: worked at companies that transformed their industry (Booking.com, Decathlon, N26, Deel, Stripe, Uber, Airbnb).
• Hypergrowth experience: thrived in fast-scaling environments (e.g., 25 to 1500 people).
• Background as Palantir Deployment Strategist, AWS/GCP Solutions Architect, or product roles at hypergrowth tech.
• Tech stack: architectural understanding of Python, TypeScript, Terraform, K8s, Azure/AWS.
• AI/ML: LLM pipelines, agentic AI deployment, prompt engineering.
• Learning loop: created reusable patterns from custom work, fed learnings to product.

Our recruiting process:

TA Screen (45 min) → Hiring Manager Call (45 min) → Product + Commercial Stakeholder Call (60 min.) →Technical Stakeholder Call (60 min.) → Case Study (take-home) → Bar Raiser Interview (60 min.)

Ready to build a new industry? Submit your resume and a brief cover note: “What’s a customer outcome you owned? What did you personally build/execute (not just advise)?”

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Forward Deployed Engineer, DevOps, your mission is to build and scale the dedicated infrastructure that powers our custom agent integrations for our most important customers. You will be the key technical cornerstone of our team, empowering our customer-facing Forward Deployed Engineers to build, deploy, and manage bespoke client solutions with speed and confidence. By creating a robust, automated, and self-service platform, you will directly enable the rapid delivery of high-quality, reliable custom services.

Areas of ownership:

• Design, build, and maintain the cloud infrastructure specifically for hosting custom services developed by the Agent Integration Engineering team.
• Create flexible and reusable CI/CD pipeline templates that the integration team can easily adopt to automate the deployment of their services.
• Champion Infrastructure as Code to create standardized, yet customizable, service environments, ensuring consistency and rapid provisioning for new integrations.
• Manage a Kubernetes-based environment tailored for hosting a multitude of diverse integration services, focusing on security, isolation, and resource management.
• Implement robust monitoring and observability solutions to provide the integration team with deep visibility into the performance and health of their specific services.
• Serve as the primary DevOps partner for the Forward Deployed Engineering team, understanding their workflow, anticipating their needs, and removing infrastructure-related obstacles.
• Develop automation scripts (Python, Go, Bash) to streamline the entire lifecycle of custom integration services, from creation to decommissioning.
• Support and modernize legacy Azure infrastructure, helping transition workloads to a standardized, Kubernetes-based platform aligned with Parloa’s Engineering practices.

Who you are:

• 5+ years of professional experience in DevOps, infrastructure engineering, or a similar role.
• A strong customer-first mindset, viewing the Forward Deployed Engineering team as your primary customer.
• Proficiency in at least one scripting or programming language like Python, Go, or Bash.
• Hands-on expertise with a major cloud provider (AWS, GCP, or Azure).
• Advanced knowledge of containerization and orchestration, specifically Kubernetes, Helm, and Docker.
• Proven experience creating flexible CI pipelines with tools like Jenkins, GitHub Actions, or GitLab CI, and CD/GitOps workflows with tools like Argo CD.
• A strong background in Infrastructure as Code (Terraform is highly preferred).
• Experience building self-service tools and platforms that empower specific development teams.

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Düsseldorf for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Frankfurt, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Stuttgart, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Stuttgart for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Munich for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390805

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

Who we are

Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. 

As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. 

We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. 

The role

Our Autonomous Air System V&V team builds the simulation and validation environments that enable rigorous testing of autonomous air systems before they ever leave the ground. We develop Software-in-the-Loop (SiL) and Hardware-in-the-Loop (HiL) environments that allow engineers to integrate, test, and assure AI-driven capabilities against virtualised and representative hardware.

We build software that is subject to significant and unorthodox technical constraints, must operate in a wide variety of constantly-changing environments, and has to support an ever-growing list of challenging use-cases. What we build ultimately ends up in the hands of real people in high-risk, high-stress situations – from mission planning to command and control (C2) and mission debrief – so must be both reliable and frictionless.

Taken together, this brings a whole host of interesting backend engineering challenges across a wide variety of fields that you'll help us solve. To give some examples:

• Simulation frameworks (e.g., high-fidelity SiL/HiL environments, real-time and deterministic simulation)

• Test automation (e.g., fault injection, automated test coverage, regression testing at scale)

• Hardware-software integration (e.g., testing against representative hardware, sensor and actuator interfaces)

• Real-time and high-performance computing (e.g., concurrency, low-latency execution, profiling and optimization)

• Distributed systems (e.g., orchestrating complex multi-component test environments)

• Deployment infrastructure (e.g., air-gapped devices and heterogeneous test rigs)

• Machine learning (e.g., systems for testing and validating AI/ML model behaviour)

In several of these areas, we are working near the state-of-the-art; we actively read (and sometimes implement) research papers, and often need to push even further to make theory work in practice. In others, we are applying well-known techniques to real-world situations (with real-world limitations) that have never been used in before, which requires skill, diligence, and honing a deep understanding of the underlying technologies.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Design and develop modules in simulation and validation frameworks, writing high-performance Rust code for simulators and test infrastructure.

• Build tools for automated test coverage, fault injection, and regression testing to ensure comprehensive validation of autonomous systems.

• Work closely with autonomy and systems teams to capture requirements and ensure simulation environments accurately represent real-world conditions.

• Debug and profile simulation performance, identifying bottlenecks and optimizing for speed, determinism, and fidelity.

• Propose and implement new features, capabilities, algorithms, infrastructure, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller "let's learn together" groups, run topical office hours (e.g., on Rust), etc. to help each other get better with time.

• Maintain our existing software stack, including working with internal and external customers to identify issues, improving operational reliability and performance, and fending off technical debt. The stack is primarily Rust and Python.

• Maintain documentation and testing infrastructure, ensuring that our simulation environments are well-documented and accessible to other teams.

• Further develop our tests and benchmarks, both at the micro and macro level. We operate in a domain where robustness is of the utmost importance, and an extensive and ever-improving test suite is key to achieving that. And without thorough benchmarks, we would be flying blind.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirreling away at something that doesn't matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Write modern, maintainable Rust.

• Have experience in simulation, testing, robotics frameworks or autonomous driving.

• Are comfortable with complex systems and concurrency.

• Care about reliability, performance, and safety.

• Enjoy working on the interface between software and hardware.

• Are motivated by fast feedback loops and real impact.

• Can write legible, maintainable, and performant code.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Aerospace or automotive background.

• Software/Hardware-in-the-loop or simulation experience.

• Experience building test rigs or ground-based integration systems.

• Knowledge of flight dynamics or control systems.

• Exposure to AI/ML systems testing.

• Container-based and cloud-native application architectures (e.g., Docker, Azure, AWS).

• Metrics tooling (e.g., Prometheus, Grafana, ELK).

• Production ML systems.

Join Helsing and work with world-leading experts in their fields

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe
  
  

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

At Helsing we develop and deliver AI-based capabilities and the enabling infrastructure that allow semi-autonomous platforms to localise, navigate, and perceive the world in real time. We build software that is subject to significant and unorthodox technical constraints, must operate in a wide variety of constantly-changing environments, and has to support an ever-growing list of challenging use-cases. What we build ultimately ends up in the hands of real people in high-risk, high-stress situations, so must be both reliable and frictionless. Taken together, this brings a whole host of interesting engineering challenges across a wide variety of fields that you’ll help us solve. To give some examples:

• Distributed systems (e.g., intermittent connectivity and byzantine actors)

• Embedded computing (e.g., resource-constrained compute and reverse-engineering)

• Robotics (e.g., control systems and tasking)

• Networking (e.g., long-range low-bandwidth radios and cross-medium routing)

• Deployment infrastructure (e.g., air-gapped devices and heterogenous fleets)

• Security (e.g., data sharing in low-trust, no-TLS networks and actually-secret data handling)

• Machine learning (e.g., systems for model development, storage, and dissemination)

In several of these areas, we are working near the state-of-the-art; we actively read (and sometimes implement) research papers, and often need to push even further to make theory work in practice. In others, we are applying well-known techniques to real-world situations (with real-world limitations) that have never been used in before, which requires skill, diligence, and honing a deep understanding of the underlying technologies.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Propose and implement new features, capabilities, algorithms, infrastructure, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller “let’s learn together” groups, run topical office hours (e.g., on Rust), etc. to help each other get better with time.

• Maintain our existing software stack, including working with internal and external customers to identify issues, improving operational reliability and performance, and fending off technical debt. The stack is a mix of Rust and Python, with Python mainly living in the ML-heavy sections.

• Further develop our tests and benchmarks, both at the micro and macro level. We operate in a domain where robustness is of the utmost importance, and an extensive and ever-improving test suite is key to achieving that. And without thorough benchmarks, we would be flying blind.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn’t matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant code.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Have backend development experience, ideally with a language like Rust, Java, Go, or C++.

• Are familiar with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers, and Arrow.

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Rust and Python specifically.

• Container-based and cloud-native application architectures (e.g., Docker, Azure, AWS).

• Metrics tooling (e.g., Prometheus, Grafana, ELK).

• SQL and streaming database systems.

• Routing protocols (e.g., IGP, BGP).

• Cryptographic protocols (e.g., Signal, WireGuard).

• Hardware interfaces (e.g., Arduino).

• Robotics (e.g., control systems).

• Production ML systems.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

At Helsing we develop and deliver AI-based capabilities and the enabling infrastructure that allow semi-autonomous platforms to localise, navigate, and perceive the world in real time. We build software that is subject to significant and unorthodox technical constraints, must operate in a wide variety of constantly-changing environments, and has to support an ever-growing list of challenging use-cases. What we build ultimately ends up in the hands of real people in high-risk, high-stress situations, so must be both reliable and frictionless. Taken together, this brings a whole host of interesting engineering challenges across a wide variety of fields that you’ll help us solve. To give some examples:

• Distributed systems (e.g., intermittent connectivity and byzantine actors)

• Embedded computing (e.g., resource-constrained compute and reverse-engineering)

• Robotics (e.g., control systems and tasking)

• Networking (e.g., long-range low-bandwidth radios and cross-medium routing)

• Deployment infrastructure (e.g., air-gapped devices and heterogenous fleets)

• Security (e.g., data sharing in low-trust, no-TLS networks and actually-secret data handling)

• Machine learning (e.g., systems for model development, storage, and dissemination)

In several of these areas, we are working near the state-of-the-art; we actively read (and sometimes implement) research papers, and often need to push even further to make theory work in practice. In others, we are applying well-known techniques to real-world situations (with real-world limitations) that have never been used in before, which requires skill, diligence, and honing a deep understanding of the underlying technologies.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Propose and implement new features, capabilities, algorithms, infrastructure, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller “let’s learn together” groups, run topical office hours (e.g., on Rust), etc. to help each other get better with time.

• Maintain our existing software stack, including working with internal and external customers to identify issues, improving operational reliability and performance, and fending off technical debt. The stack is a mix of Rust and Python, with Python mainly living in the ML-heavy sections.

• Further develop our tests and benchmarks, both at the micro and macro level. We operate in a domain where robustness is of the utmost importance, and an extensive and ever-improving test suite is key to achieving that. And without thorough benchmarks, we would be flying blind.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn’t matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant code.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Have backend development experience, ideally with a language like Rust, Java, Go, or C++.

• Are familiar with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers, and Arrow.

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Rust and Python specifically.

• Container-based and cloud-native application architectures (e.g., Docker, Azure, AWS).

• Metrics tooling (e.g., Prometheus, Grafana, ELK).

• SQL and streaming database systems.

• Routing protocols (e.g., IGP, BGP).

• Cryptographic protocols (e.g., Signal, WireGuard).

• Hardware interfaces (e.g., Arduino).

• Robotics (e.g., control systems).

• Production ML systems.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

As an Auth0 Solutions Engineer you have a background in Development and are passionate about Customer Identity. In this role, you will be a technical expert who can engage with our customers to help them address their identity management challenges, driving a clear technical preference for Okta's Auth0 offering.

You will be part of a team of Solution Engineers, supporting the German region. You will give product demonstrations, help customers understand the product, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to use cloud security technology. 

What you’ll be doing 

• Deliver interactive presentations and solution demonstrations to all levels of an organization
• Whiteboard solutions, modeling how Okta's Auth0 product will support their current architecture requirements and use cases
• Lead Q&A sessions with prospective customers to understand their requirements
• Execute well-defined, outcome-focused PoCs and PoVs
• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols
• Stay current on industry trends through self-study, research, and online courses
• Proactive engagement in local and regional sales and marketing events

What you’ll bring to the role

• Fluency in English and German is a MUST
• Software Engineering or Development experience, and a desire to become more customer facing
• Understand what’s relevant in order to design and implement reliable, scalable, high performing Web based solutions
• Knowledge of Authentication and Authorisation protocols and frameworks such as SAML, OIDC and OAuth 
• Experience working with REST APIs and SDKs
• An ability to communicate very effectively with the technical and non technical audience
• Comfort working with cloud based source control systems such as GitHub and Bitbucket
• Development experience on the server side as well as client side application design

And extra credit if you have experience in any of the following! 

• Experience working in a Pre-Sales role as Sales Engineer or Solutions Engineer

• An understanding of cloud deployments stacks such as AWS, Azure and GCP
• Experience in developing mobile applications (using React Native/Ionic/Xamarin) and understanding the identity layer integration involving devices is a huge plus
• Experience speaking at technical conferences and events
• Have experience working with Okta and/or Auth0

#LI-Remote

#LI-JP3

P15260_3336594

Who we are

The role

The day-to-day

• Identify, assess, and prioritise security risks across our systems, products, and infrastructure - distinguishing between theoretical concerns and material threats to the business

• Design and implement practical security controls across cloud platforms, applications, products, and data - and guide engineering teams in doing the same

• Develop and apply threat models to surface architectural risks, trust boundary issues, and failure modes before they become incidents

• Partner with engineering, product, and operational teams as a trusted security adviser - providing patterns, guidance, and guardrails rather than one-off approvals or blockers

• Contribute to the detection, investigation, and containment of security incidents, and drive systemic improvements from what we learn

• Reduce manual and reactive security work by building automation, improving tooling, and embedding secure-by-default practices into how we develop and operate systems

• Bring technical depth to assurance activities such as audits, certifications, and customer security reviews - ensuring our controls are real and effective, not just documented

You should apply if you

• Have deep hands-on expertise in one or two security domains - such as application security, cloud security, identity and access management, cryptography, detection and response, or platform security - and can demonstrate genuine impact within them

• Think in terms of trust boundaries, failure modes, blast radius, and adversarial behaviour rather than individual vulnerabilities in isolation

• Can translate complex security risk into language that resonates with non-security stakeholders - engineers, product managers, and senior leadership alike - and influence outcomes without relying on authority

• Approach security with a risk-based mindset, making proportionate, well-reasoned decisions under uncertainty and consistently asking whether the work you are doing reduces material risk rather than simply satisfying a compliance requirement

• Have experience working across multiple teams and technical domains simultaneously, maintaining quality and judgement across contexts

• Have a track record of identifying gaps and driving security improvements to resolution, including in ambiguous or loosely scoped problem spaces

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to Have

• Experience working in or alongside regulated, high-assurance, or defence-adjacent environments where security requirements are complex and the consequences of failure are significant

• Hands-on offensive security experience - red teaming, penetration testing, or adversarial simulation - that informs how you approach defensive design and threat modelling

• Familiarity with security considerations specific to AI or machine learning systems, including model integrity, data pipeline security, or adversarial ML concepts

• Experience designing or contributing to security programmes at scale - security champions networks, secure development lifecycle tooling, or organisation-wide risk frameworks

• Background in cloud-native security engineering, particularly across AWS, GCP, or Azure, including infrastructure-as-code, container security, and cloud identity patterns

• Exposure to supply chain security concerns, including dependency management, build pipeline integrity, or third-party component assurance

• Experience operating in environments with classified data, government security frameworks, or cross-domain security requirements

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• Competitive salary and VSOP options

• Relocation support: up to €2,500 and 4 weeks temporary accommodation

• Learning: €500/£450 yearly allowance

• Health & wellness: gym membership and mental health support (Nilo.health)

• Social: regularly company events and monthly social allowances

• Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers.

• Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work

These are the core benefits across all locations, there may be additional benefits in certain locations.

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Join us as a Senior Backend Engineer (all genders) - Vehicle Foundation in our Vehicle Foundation team on a shared journey that matters! 

What you will do

• Research and develop passenger management systems for autonomous mobility services. 
• Bridge the data flow of the AWS-based backend infrastructure and the in-vehicle components using AWS IoT services (e.g., commands, events, metrics, logs). 
• Develop and improve the backend services used to orchestrate a vehicle’s mission. 
• Work in a bottom-up managed, autonomous, cross-functional team together with other talented engineers.  
• Participate in the full development life cycle, from design to implementation, quality assurance and maintenance.  
• Integrate AI coding assistants in the development process 
• Interface with VW Group, vendors, and other partners to align software interfaces, tooling, and hardware. 

What will help you to fulfill your role 

• Proficiency in Typescript, or another modern typed programming language used on the backend 
• Experience with AWS IoT and Serverless technologies, ideally such as Lambda, DynamoDB, and SQS. 
• Familiarity with communication protocols used to connect edge devices, such as MQTT. 
• Experience with CICD tools such as Github Actions or AWS CodeBuild. 
• General interest in embedded development. 
• Knowledge of current trends in software design, event-driven architecture, DevOps, and a strong interest in further development. 
• Interest in applying agile development practices and a proactive, flexible, and hands-on mindset.

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Cherry Ventures is supporting our portfolio with this hire

Role: Backend & Infrastructure Engineer

We are hiring a Backend & Infrastructure Engineer to build and scale the platform that powers our energy products. You will own the infrastructure and data systems that connect hundreds of battery installations, ensuring reliability, performance, and scalability as we grow.

We are building Co-Power to power Europe's industry. We believe in a future of true energy abundance, where clean electricity is ultra-affordable, resilient, and a competitive advantage for European manufacturers.

We install large-scale batteries at industrial sites and connect them into an intelligent network that manages electricity in real time, turning factories into energy hubs and making intermittent renewables reliable, dispatchable, low-cost power available around the clock.

Our mission is bold – and we're looking for people who don't just want to rethink energy, but to build the energy company of the future.

What You Will Do

• Own platform reliability and infrastructure scaling as we grow from pilot sites to hundreds of connected battery systems.
• Contribute to data platform architecture – help shape how we ingest, store, and serve time-series data from battery systems and EMS integrations.
• Optimize database performance for high-throughput telemetry data at scale.
• Design monitoring and alerting logic for system health, timeseries data, and model performance in production.
• Build and improve CI/CD pipelines and deployment automation for backend services on AWS.
• Work closely with our data science team to bring models into production with a strong focus on robustness and real-world performance.

What We're Looking For

• 3–5+ years of experience in backend engineering, infrastructure, or platform roles.
• Production AWS experience (ECS, Lambda, EventBridge, RDS).
• Strong PostgreSQL skills – query optimization, indexing, performance tuning.
• Python backend development (FastAPI, SQLAlchemy preferred).
• Infrastructure-as-code (Terraform, CDK, or CloudFormation).
• Comfort with SQL for data exploration and pipeline development.

Bonus if you are experienced with:

• Time-series databases (TimescaleDB, InfluxDB, or similar)
• MLOps practices – model versioning, experiment tracking, CI/CD for ML pipelines
• Energy sector or IoT experience

Benefits

• A competitive salary, potentially alongside equity in Co-Power.
• Top-notch equipment. You choose what you need.
• A dog-friendly office at Goetheplatz, Munich, with all the usual shenanigans.
• While we allow for plenty of flexibility, we ask for an office-first commitment: when you're not traveling, most of your time will be in the office. In an early-stage company, people learn faster, connect better, and accomplish more when they spend meaningful time together.

About the role

We are looking for a bright engineer to help our customers solve complex technical problems across Applied Intuition’s Vehicle OS portfolio. In this role you will work closely with vehicle software and tooling teams at OEMs and Tier 1s to ensure Applied’s solutions deliver maximum impact in advancing customers’ Software-Defined-Vehicle (SDV) strategies and in-cabin user experiences.

Vehicle OS is Applied Intuition’s software platform for SDV. It enables OEMs to modernize their E/E architecture through three interconnected areas:

• Middleware & architecture  Service-oriented, middleware-driven software stacks built on AUTOSAR Adaptive Platform, SOME/IP, and DDS. Helps OEMs migrate from distributed ECU architectures to zonal, centralized compute.
• Developer toolchain  A code-first toolchain that replaces GUI-bound configuration workflows. Engineers model vehicle behavior in Python, manage changes through pull requests, and validate in virtual ECU environments analogous to what cloud virtual engineering workbenches (e.g., AWS VEW) brought to cloud-native development, but purpose-built for automotive E/E systems.
• IVI & in-vehicle infotainment  Android Automotive OS (AAOS) based platform, HMI/cluster software, and intelligent in-cabin experiences including Cabin Intelligence (DMS, OMS, voice, occupant interaction).

This role sits at the intersection of all three areas, and the balance will depend on the customer mix.

At Applied Intuition, you will:

• Act as the technical bridge between automotive customers and Applied Intuition’s engineering and product teams
• Support OEMs in adopting Vehicle OS: middleware stack, developer SDK, and IVI/infotainment integration
• Lead technical discussions, architecture reviews, demos, and early-stage deployments with OEM and Tier 1 engineering teams
• Help customers adopt Applied’s code-first developer toolchain, onboarding engineering teams onto the SDK, setting up virtual ECU environments, and integrating with customers’ existing CI/CD pipelines
• Guide OEMs through the design and implementation of service-oriented vehicle architectures and support system integration across ECUs, domain controllers and high-performance compute
• Work with customers’ IVI and infotainment teams on AAOS integration, Linux-based IVI stack deployment, HMI/cluster software, and Cabin Intelligence features (driver monitoring, occupant monitoring, voice/AI interaction)
• Collaborate with customers and internal product teams to triage and resolve technical issues
• Manage project milestones and communicate progress across multiple customer and internal stakeholders

We're looking for someone who has:

• 3+ years of experience working with automotive OEMs or suppliers, ideally in SDV, E/E architecture, developer tooling, or in-vehicle infotainment/IVI
• Experience with AUTOSAR (Classic or Adaptive) and automotive developer tooling
• Familiarity with vehicle communication protocols: SOME/IP, DDS, CAN, LIN, or automotive Ethernet
• Experience with at least one of the following:

• • Vehicle software developer toolchain: SDK-based development, virtual ECUs, SIL environments, or CI/CD pipelines for automotive software
  • IVI / infotainment platforms: Android Automotive OS (AAOS), Linux-based IVI, HMI/cluster software, or display middleware

• Execution-driven mindset with strong attention to detail and ability to manage multiple customer engagements in parallel
• Experience working directly with customers on complex problems at the intersection of software and vehicle systems
• Degree in computer science, electrical engineering, or related field
• Basic / intermediate programming experience in C/C++, Python, or similar
• Strong written and verbal communication skills in English; German and/or additional European language is a significant plus

Nice to have:

• Hands-on experience with Applied Intuition’s Vehicle OS or a comparable SDV platform
• Knowledge of zonal E/E architectures, HPC platforms, or software-defined networking in vehicles
• Experience with OTA systems and vehicle software lifecycle management
• Familiarity with ISO 26262 functional safety or SOTIF in the context of IVI or ADAS systems
• Experience with Cabin Intelligence technologies: driver monitoring (DMS), occupant monitoring (OMS), or in-cabin perception and AI
• Exposure to perception systems or AI/ML pipelines applied to in-vehicle experiences
• Experience with simulation environments or digital twin platforms to validate vehicle software
• Project management experience in cross-functional, customer-facing programs

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

About the role

We are looking for a bright engineer to help our customers solve complex technical problems across Applied Intuition’s Vehicle OS portfolio. In this role you will work closely with vehicle software and tooling teams at OEMs and Tier 1s to ensure Applied’s solutions deliver maximum impact in advancing customers’ Software-Defined-Vehicle (SDV) strategies and in-cabin user experiences.

Vehicle OS is Applied Intuition’s software platform for SDV. It enables OEMs to modernize their E/E architecture through three interconnected areas:

• Middleware & architecture  Service-oriented, middleware-driven software stacks built on AUTOSAR Adaptive Platform, SOME/IP, and DDS. Helps OEMs migrate from distributed ECU architectures to zonal, centralized compute.
• Developer toolchain  A code-first toolchain that replaces GUI-bound configuration workflows. Engineers model vehicle behavior in Python, manage changes through pull requests, and validate in virtual ECU environments analogous to what cloud virtual engineering workbenches (e.g., AWS VEW) brought to cloud-native development, but purpose-built for automotive E/E systems.
• IVI & in-vehicle infotainment  Android Automotive OS (AAOS) based platform, HMI/cluster software, and intelligent in-cabin experiences including Cabin Intelligence (DMS, OMS, voice, occupant interaction).

This role sits at the intersection of all three areas, and the balance will depend on the customer mix.

At Applied Intuition, you will:

• Act as the technical bridge between automotive customers and Applied Intuition’s engineering and product teams
• Support OEMs in adopting Vehicle OS: middleware stack, developer SDK, and IVI/infotainment integration
• Lead technical discussions, architecture reviews, demos, and early-stage deployments with OEM and Tier 1 engineering teams
• Help customers adopt Applied’s code-first developer toolchain, onboarding engineering teams onto the SDK, setting up virtual ECU environments, and integrating with customers’ existing CI/CD pipelines
• Guide OEMs through the design and implementation of service-oriented vehicle architectures and support system integration across ECUs, domain controllers and high-performance compute
• Work with customers’ IVI and infotainment teams on AAOS integration, Linux-based IVI stack deployment, HMI/cluster software, and Cabin Intelligence features (driver monitoring, occupant monitoring, voice/AI interaction)
• Collaborate with customers and internal product teams to triage and resolve technical issues
• Manage project milestones and communicate progress across multiple customer and internal stakeholders

We're looking for someone who has:

• 3+ years of experience working with automotive OEMs or suppliers, ideally in SDV, E/E architecture, developer tooling, or in-vehicle infotainment/IVI
• Experience with AUTOSAR (Classic or Adaptive) and automotive developer tooling
• Familiarity with vehicle communication protocols: SOME/IP, DDS, CAN, LIN, or automotive Ethernet
• Experience with at least one of the following:

• • Vehicle software developer toolchain: SDK-based development, virtual ECUs, SIL environments, or CI/CD pipelines for automotive software
  • IVI / infotainment platforms: Android Automotive OS (AAOS), Linux-based IVI, HMI/cluster software, or display middleware

• Execution-driven mindset with strong attention to detail and ability to manage multiple customer engagements in parallel
• Experience working directly with customers on complex problems at the intersection of software and vehicle systems
• Degree in computer science, electrical engineering, or related field
• Basic / intermediate programming experience in C/C++, Python, or similar
• Strong written and verbal communication skills in English; German and/or additional European language is a significant plus

Nice to have:

• Hands-on experience with Applied Intuition’s Vehicle OS or a comparable SDV platform
• Knowledge of zonal E/E architectures, HPC platforms, or software-defined networking in vehicles
• Experience with OTA systems and vehicle software lifecycle management
• Familiarity with ISO 26262 functional safety or SOTIF in the context of IVI or ADAS systems
• Experience with Cabin Intelligence technologies: driver monitoring (DMS), occupant monitoring (OMS), or in-cabin perception and AI
• Exposure to perception systems or AI/ML pipelines applied to in-vehicle experiences
• Experience with simulation environments or digital twin platforms to validate vehicle software
• Project management experience in cross-functional, customer-facing programs

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

OUR VISION

When people use our technology to "bridge the gap" between the physical and digital worlds, they don’t just capture reality - they create a new one. In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in.

That’s what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it’s the reality NavVis empowers people to build better. 

THE OPPORTUNITY

Are you excited by the idea of building the technology behind immersive, browser-based 3D experiences at global scale? 
We are looking for a Senior Software Engineer, Full-Stack (F/M/D) to help advance our flagship product, NavVis IVION — a cutting-edge web platform for exploring and managing photorealistic digital twins directly in the browser. 

In this role, you will design and implement key parts of our client–server architecture, working with technologies such as Java, Spring, TypeScript, Angular, and PostgreSQL/PostGIS. You’ll collaborate closely with product, design, and fellow engineers to deliver scalable, reliable, and high-quality features that bring real-world spaces to life. 

HOW YOU WILL MAKE AN IMPACT

• Design, implement, and maintain backend and frontend components of NavVis IVION, ensuring performance, reliability, and ease of use. 

• Develop and extend our Java/Spring-based application server and Angular/TypeScript web client, powering 3D visualization, mapping, and data management features. 

• Contribute to the evolution of our PostgreSQL/PostGIS data layer that stores and processes geospatial data at scale. 

• Build and enhance APIs that enable digital enrichment of environments and integration with third-party systems. 

• Collaborate with product managers, designers, and other engineers to translate user and business needs into robust technical solutions. 

• Maintain high engineering standards through code reviews, testing, and performance optimizations. 

• Support and mentor engineers with varying levels of experience within your squad, foster knowledge sharing, and encourage continuous improvement. 

WHAT WILL HELP YOU SUCCEED IN THE ROLE

Core requirements

• You bring substantial experience in software development (typically 7+ years), with a proven track record of delivering complex systems. 

• Deep expertise in Java, Spring, Hibernate, and modern web application architectures, as well as advanced frontend experience with Angular and TypeScript. 

• Strong knowledge of relational databases (PostgreSQL/PostGIS) and building scalable, data-intensive services. 

• Demonstrated ability to define technical roadmaps and drive consensus in cross-functional environments. 

• Experience delivering APIs and SDKs, as well as gathering developer feedback to guide future improvements. 

• Excellent communication and collaboration skills, with the ability to contribute and help shaping technical direction across teams and organizations 

Bonus if you bring

• Working knowledge of C++ is very welcome; while not our primary daily language, it is occasionally required for specific projects. 

• Exposure to AWS Services, geospatial data, or 3D graphics/WebGL development. 

HOW WE WILL KNOW WE ARE A PERFECT MATCH

Your recruiting partner for this role is Lenka (she/her). You can expect to go through a screening call, and up to 4 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth.

HOW WE WILL KEEP YOU SMILING

• It's important to take a break from work! We offer 30 days of paid time off per year
• Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy
• Deutschlandticket subsidy to support sustainable travel using public transport
• We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!
• We offer full visa and relocation support for international candidates
• An attractive bike leasing model through JobRad, in line with our commitment towards sustainable mobility
• A competitive compensation package that values the skills and experience you bring
• Up to 4000 EUR employee referral bonus 
• Financial support for local language classes to help you in your journey of integrating into the culture!

ABOUT US

Responsibilities

We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below:

• Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time.

• Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx

• On-board Workato components & applications to Internal Platform.

• Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle.

• Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc.

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release.

• Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements.

• Participate in system design consulting, platform management, and architecture reviews.

• Document development processes and best practices.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment.

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you!

Requirements

Qualifications / Experience / Technical Skills

• Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go

• Experience with creating internal platform tooling, e.g. CLI tools, etc

• Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions.

• Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps.

• Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices.

• Strong understanding of networking fundamentals and web services architecture.

• Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation).

• Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry). 

• Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools.

• BS or MS in the CS field (or equivalent experience).

• 5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer /  DevOps / SRE / CICD).

(REQ ID: 2718)

Responsibilities

We're looking for a hands-on Platform/Observability Engineer to join our infrastructure team. You'll own and evolve our observability stack - from logging pipelines and tracing to metrics and alerting - across a multi-datacenter, Kubernetes-based environment. This is a production-first role: you'll be expected to ship, iterate, and improve systems under real delivery pressure, not just design them on paper.
You'll work closely with other infra and product engineering teams to improve observability coverage, reduce operational toil, and help the broader organization adopt better practices.
Tech Stack Highlights: OpenTelemetry · Kafka · Vector · VictoriaMetrics · EKS · Kubernetes · Logging pipelines · Distributed tracing · SPM· AWS

• Designing, deploying, and maintaining production observability stacks (logs, metrics, traces)

• Scaling observability infrastructure across multiple data centers and Kubernetes clusters

• Owning logging pipeline architecture and refactoring efforts

• Improving distributed tracing coverage and driving adoption across engineering teams

• Managing EKS upgrades, node exporters, agents, and collectors

• Automating operational tasks to reduce toil and improve system stability

• Contributing to compliance and audit readiness (access controls, data handling, pipeline integrity)

• Evaluating and adopting new observability tooling - knowing what's worth pursuing and what isn't

Requirements

Core technical experience:

• 8+ years of industry experience

• Solid hands-on production experience with observability systems

• Strong plus - familiarity with OpenTelemetry, Kafka, Vector, and VictoriaMetrics (vmagent, alerting rules)

• Experience with logging pipelines: design, deployment, and refactoring

• Understanding of distributed tracing and SPM (Service Performance Monitoring) built on top of tracing

• Experience with Kubernetes cluster lifecycle management (EKS preferred)

• Practical knowledge of storage trade-offs for observability data at scale

Nice to have  

• Experience using AI to automate infrastructure or observability tasks (e.g., automated RCA, PR generation, deployment workflows)

• Familiarity with AI-assisted tooling selection and workflow integration

• Experience with MCP (custom or open-source implementations)

• Background in cloud account or environment migrations

• Experience preparing infrastructure for compliance/audit processes

• Understanding network architecture, troubleshooting and incident resolution skills in Production environment, writing Post-mortems.

• Experience with containers and Kubernetes (installation and configuration of operators). 

• Basic knowledge of one or more high-level programming languages, such as Python, Golang, Java

Soft Skills / Personal Characteristics

• Good communication and collaboration skills in international technological companies.

• Interest in modern big distributed storage technologies, architectures.

• Good Spoken English to participate in product-related, architectural and technical discussions.

• Proper balance between being hands-on and deeper analytical approaches

(REQ ID: 2640)

A career driven by you. At LeasingMarkt.de, we bring customers and dealers together to make car leasing more accessible, transparent, and efficient. With over 1,000 partner dealerships and nearly 2 million users across the DACH region and the Netherlands, we’ve become Germany’s #1 leasing platform. To keep growing and driving innovation in the mobility space, we’re looking for a Senior Software Engineer to join our high-performance team at our Düsseldorf office. 

As a Senior Software Engineer, you will play a key role in designing and developing robust, scalable applications that power one of the largest automotive leasing marketplaces in Europe. You’ll collaborate with a cross-functional team to build and evolve solutions that are architecturally sound, easy to maintain, and built for long-term impact. You’ll help shape technical direction while raising the bar for software quality and stability across the platform. 

What you’ll do:

• Join one of our builders’ teams to build great products loved by our customers. 
• Apply an AI-first mindset to every phase of you-build-it-you-run-it: from design and coding to testing, deployment and operations.
• Work hands-on in real product codebases (for example TypeScript/Node/Next.js or Java/Spring), using GenAI tools to accelerate development, improve quality and simplify existing systems.
• Build and evolve AI-powered internal tools and workflows (assistants for coding, reviews, documentation, testing) that engineers across AutoScout24 can rely on every day.
• Act as a multiplier and culture driver: coach teams on effective GenAI usage, share patterns and anti-patterns, and help establish AI-first ways of working across our engineering organization.
• Experiment, measure and improve: run small, data-informed experiments with teams, learn what works in our context, and turn successful approaches into repeatable standards and playbooks. 

What you’ll bring: 

• Experience leveraging AI and Generative AI (GenAI) to enhance engineering productivity — including code generation, debugging, reviews, documentation, and decision support — with a proactive mindset toward adopting tools that streamline development and drive innovation. 
• Deep, hands-on experience building production systems (we expect you’ve spent at least 5 years doing this, possibly much more), ideally with PHP and Laravel as well as TypeScript/Node.js/Next.js on AWS, Azure or GCP.
• Demonstrated personal excellence in using GenAI coding tools (for example GitHub Copilot, ChatGPT, Claude Code, Cursor, OpenAI Codex) to significantly improve your own development speed and quality: code generation, refactoring, debugging, tests and documentation. 
• Experience integrating LLM APIs (such as OpenAI, Anthropic, Azure OpenAI, Vertex AI or similar) into applications or internal tools.
• Strong communication and influencing skills: you can introduce new tools and practices, align stakeholders, handle skepticism and iterate based on feedback.
• A curious, growth-oriented mindset: you actively seek out new practices and tools, you are comfortable learning in public, and you help others do the same.
• A pragmatic view of GenAI: you understand its limitations and risks and know how to put guardrails in place (reviews, tests, policies) to keep usage safe, compliant and sustainable at scale.
• Experience with performance optimization, caching strategies, and system observability is a plus. 

A culture of growth  

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.  

For a career where you can drive our business and shape your future, apply now. 

About the role

As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.

Responsibilities:

• Strategic Technical Partnership: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.

• Joint Solution Development: Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment

• Customer Deal Support:  Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.

• Partner Ecosystem & Events: Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.Product Feedback: Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.

You may be a good fit if you have:

• 5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager

• Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery

• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more

• Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders

• Experience designing scalable cloud architectures and integrating with enterprise systems

• Familiarity with common LLM frameworks and tools or a background in machine learning or data science

• Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities

• A love of teaching, mentoring, and helping others succeed

• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems

The Role:

We are looking for a curious, smart, and “learn it all” Architect with proven experience and a passion for designing transformative solution architectures for our prospects and customers. This high-impact role demands a unique blend of deep technical expertise and executive presence, requiring you to confidently present to C-level executives and translate their strategic goals into actionable technical plans. You will work with technical teams at our prospects and customers to design architectures that drive enterprise modernization, leveraging techniques like capability mapping and exploring innovative solutions with Agentic AI.

Your primary goal is to support our growing sales team in achieving revenue goals by unlocking technical blockers and partnering closely with our Sales, Value Engineering, Product Management, Data Ops, and Information Security teams. You will be responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling, and contribution to overall sales team and business success.

The work you’ll do:

• Lead and define the overall architecture, data, and cloud strategy for our largest client accounts, leveraging expertise like enterprise modernization and capability mapping.
• Confidently engage with and present to customer C-level executives, aligning their strategic objectives with the Celonis technical strategy.
• Drive innovation by identifying and architecting solutions that leverage emergent technologies, including Agentic AI.
• Be the bridge between our product & engineering teams within Celonis and the client's teams to provide the best technical services.
• Assess the IT landscape maturity of our customer installed base for the region.
• Participate in pre-Sales and post-Sales phases by engaging with customer Architecture and security teams.
• Coach and guide Celonis consulting teams and ecosystem partners on technical implementation issues such as architecture, integration, performance, and scalability.
• Develop re-usable assets for the consulting teams on projects.
• Develop customer-facing position papers, assets, and thought leadership presentations on architecture and innovation with Celonis.
• Create technical designs and presentations for internal and client stakeholders.

The qualifications you need:

• 10 to 15 years of relevant experience (e.g., Software vendor Architect, CTO at a top consulting firm, or Enterprise Architect at a customer).
• Proven ability to think strategically, connecting technical solutions to business value and customer objectives.
• Excellent written and verbal communication skills, with a proven track record of presenting complex technical concepts and strategic visions to C-level executives.
• Demonstrated experience in Capability Mapping, Enterprise Modernization, and a strong understanding of Agentic AI
• Strong understanding of cloud-native architectures, SaaS solutions, ERP (SAP Salesforce, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems, along with legacy on-premise enterprise architectures.
• Strong background in Data Architecture, Integrations patterns, and a development background in data-related languages (SQL, Python, etc.)
• Strong technical background with a focus on system integrations, data operations, and automation capabilities.
• The ability to comfortably switch from explaining an architecture diagram to an environment where you have coded or assembled a demo of that architecture.
• MSc degree in Computer Science or an equivalent in an Information Technology-related field.
• Fluency in German and English is required; an additional language such as Spanish, French or Italian is a strong advantage.

Additional qualifications preferred:

• Celonis Certifications and Experience with OCPM and Case Centric Data Pipelines.
• AWS/Azure/GCP Certifications.
• ESB / ETL Certifications (Mulesoft, Oracle, SAP, Talend, Informatica).
• TOGAF/Zachmann Certification.
• Experience in at least two domains among: Finance, Manufacturing, Supply Chain, Customer/Consumer Management (Service, Order Management, Sales), HR, Procurement.
• Experience in at least two industries among: Consumer Goods, Banking, Pharma, Aerospace, Telco, Transport.

Role Overview

The Principal Enterprise Architect is the most senior technical and strategic role within our customer engagement model. You are the "North Star" for the customer’s enterprise transformation, responsible for the structural integrity of the Celonis platform while ensuring it delivers maximum business value. You will bridge the gap between deep data engineering and C-level strategic objectives, acting as the single point of accountability for the customer’s technical and value roadmap.

Key Responsibilities

1. Enterprise Architecture & Strategy

• Architecture Design: Define the overall architecture, data, and cloud strategy for Celonis within the customer’s IT landscape. Ensure scalability, performance, and security across global deployments.
• Platform Governance: Establish architectural principles, policies, and standards. Lead or consult on Architecture Review Boards (ARB) to ensure Celonis remains a "Clean Core" extension of the customer’s ERP (SAP, Oracle, etc.).
• Modernization: Drive enterprise modernization by leveraging techniques like capability mapping and architecting solutions with emergent technologies (e.g., Agentic AI, Process Intelligence Graph).
• Integration Leadership: Design complex data pipelines (OCPM) and integration patterns (ETL/ELT, API ecosystems) that connect disparate systems into a unified Digital Twin of the business.

2. Strategic Value Engineering

• Executive Advisory: Confidently present technical designs and value realizations to CIOs, CFOs, and CTOs, aligning their strategic goals with Celonis' technical capabilities.
• Work with senior stakeholders to establish the Celonis program roadmap.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.

3. Engagement Leadership

• Single Threaded Lead: Mobilize and lead a multidisciplinary team of Applied AI engineers, Data Scientists, and Domain Experts. Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering.
• Product & Engineering Bridge: Act as the primary conduit between the customer’s technical teams and Celonis Product/Engineering to influence the product roadmap and resolve high-stakes technical blockers.
• Capability Building: Help the customer establish and scale a Celonis Center of Excellence (CoE), mentoring their internal architects and process leads.

Technical Qualifications & Experience

• Experience: 12+ years in Enterprise Architecture or a CTO-level role at a major software vendor.
• Architecture Frameworks: Mastery of frameworks such as TOGAF or Zachman.
• Data & Integration:
• Hands-on experience with Big Data technologies (Spark, Kafka, Snowflake, Databricks).
• Deep understanding of SaaS ecosystems (SAP S/4HANA, Salesforce, ServiceNow) and legacy on-premise architectures.
• AI & Innovation: Demonstrated experience in Agentic AI, Machine Learning workflows, and process mining methodologies.
• Security & Compliance: Strong foundation in cybersecurity posture, data privacy (GDPR/CCPA), and SOC2/ISO compliance within cloud environments (AWS, Azure, GCP).
• Strong proficiency in German
• Preferred: Retail Industry Expertise

MaxSuccess Exclusive Benefits & Impact

• Strategic Sponsorship: Partnership with a Celonis Executive Sponsor to drive enterprise-wide adoption.
• Premier Engineering Access: Direct line to Celonis "Feature Teams" for early access to new releases (Alpha/Beta programs).

Enterprise Scaling: Accountability for the long-term success of some of the world’s largest business transformation projects.

Role Overview

The Principal Enterprise Architect is the most senior technical and strategic role within our customer engagement model. You are the "North Star" for the customer’s enterprise transformation, responsible for the structural integrity of the Celonis platform while ensuring it delivers maximum business value. You will bridge the gap between deep data engineering and C-level strategic objectives, acting as the single point of accountability for the customer’s technical and value roadmap.

Key Responsibilities

1. Enterprise Architecture & Strategy

• Architecture Design: Define the overall architecture, data, and cloud strategy for Celonis within the customer’s IT landscape. Ensure scalability, performance, and security across global deployments.
• Platform Governance: Establish architectural principles, policies, and standards. Lead or consult on Architecture Review Boards (ARB) to ensure Celonis remains a "Clean Core" extension of the customer’s ERP (SAP, Oracle, etc.).
• Modernization: Drive enterprise modernization by leveraging techniques like capability mapping and architecting solutions with emergent technologies (e.g., Agentic AI, Process Intelligence Graph).
• Integration Leadership: Design complex data pipelines (OCPM) and integration patterns (ETL/ELT, API ecosystems) that connect disparate systems into a unified Digital Twin of the business.

2. Strategic Value Engineering

• Executive Advisory: Confidently present technical designs and value realizations to CIOs, CFOs, and CTOs, aligning their strategic goals with Celonis' technical capabilities.
• Work with senior stakeholders to establish the Celonis program roadmap.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.

3. Engagement Leadership

• Single Threaded Lead: Mobilize and lead a multidisciplinary team of Applied AI engineers, Data Scientists, and Domain Experts. Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering.
• Product & Engineering Bridge: Act as the primary conduit between the customer’s technical teams and Celonis Product/Engineering to influence the product roadmap and resolve high-stakes technical blockers.
• Capability Building: Help the customer establish and scale a Celonis Center of Excellence (CoE), mentoring their internal architects and process leads.

Technical Qualifications & Experience

• Experience: 12+ years in Enterprise Architecture or a CTO-level role at a major software vendor.
• Architecture Frameworks: Mastery of frameworks such as TOGAF or Zachman.
• Data & Integration:
• Hands-on experience with Big Data technologies (Spark, Kafka, Snowflake, Databricks).
• Deep understanding of SaaS ecosystems (SAP S/4HANA, Salesforce, ServiceNow) and legacy on-premise architectures.
• AI & Innovation: Demonstrated experience in Agentic AI, Machine Learning workflows, and process mining methodologies.
• Security & Compliance: Strong foundation in cybersecurity posture, data privacy (GDPR/CCPA), and SOC2/ISO compliance within cloud environments (AWS, Azure, GCP).
• Strong proficiency in German
• Preferred: Retail Industry Expertise

MaxSuccess Exclusive Benefits & Impact

• Strategic Sponsorship: Partnership with a Celonis Executive Sponsor to drive enterprise-wide adoption.
• Premier Engineering Access: Direct line to Celonis "Feature Teams" for early access to new releases (Alpha/Beta programs).

Enterprise Scaling: Accountability for the long-term success of some of the world’s largest business transformation projects.

• Executive Advisory: Act as the trusted advisor to CIOs and CFOs. You translate complex technical designs into strategic business outcomes and ROI.
• Data Architecture Strategy: Advise on high-performance, near real-time data ingestion strategies (e.g., streaming APIs, Kafka, micro-batching) to ensure the Celonis platform has the right data at the right time.
• Enterprise AI & Governance: Architect secure, enterprise-grade AI solutions. You will champion the use of the Celonis Process Knowledge Graph to ground AI (via RAG) and ensure strict data governance, sanitization, and security.
• Engagement Leadership: Mobilize and direct a multidisciplinary team of Applied AI engineers and Data Scientists. You act as the bridge between the customer and Celonis Product/Engineering to clear complex technical blockers.

• Experience: Principal-level experience in a client-facing, technical role (e.g., Solutions Architecture, Field CTO, Technical Account Management or technically-savvy Engagement or Client Success roles).
• Data Integration: Strong conceptual and architectural understanding of modern data pipelines, including standard batch loads vs. near real-time streaming (Kafka, APIs).
• AI Architecture: Solid grasp of how to securely deploy Generative AI in the enterprise. You understand concepts like Retrieval-Augmented Generation (RAG), private model hosting (Azure OpenAI, AWS Bedrock), and data masking.
• Enterprise Architecture: Conceptual understanding of the modern enterprise stack (some previous hands-on experience with SAP could come handy)
• Executive Presence: Exceptional ability to untangle complex technical challenges and present clear, actionable roadmaps to non-technical executives.
• Language: Strong proficiency in German is required.
• Preferred: Deep domain expertise in the Retail industry.

MaxSuccess Exclusive Benefits & Impact

• Strategic Sponsorship: Partnership with a Celonis Executive Sponsor to drive enterprise-wide adoption.
• Premier Engineering Access: Direct line to Celonis "Feature Teams" for early access to new releases (Alpha/Beta programs).
• Enterprise Scaling: Accountability for the long-term success of some of the world’s largest business transformation projects.

• Executive Advisory: Act as the trusted advisor to CIOs and CFOs. You translate complex technical designs into strategic business outcomes and ROI.
• Data Architecture Strategy: Advise on high-performance, near real-time data ingestion strategies (e.g., streaming APIs, Kafka, micro-batching) to ensure the Celonis platform has the right data at the right time.
• Enterprise AI & Governance: Architect secure, enterprise-grade AI solutions. You will champion the use of the Celonis Process Knowledge Graph to ground AI (via RAG) and ensure strict data governance, sanitization, and security.
• Engagement Leadership: Mobilize and direct a multidisciplinary team of Applied AI engineers and Data Scientists. You act as the bridge between the customer and Celonis Product/Engineering to clear complex technical blockers.

• Experience: Principal-level experience in a client-facing, technical role (e.g., Solutions Architecture, Field CTO, Technical Account Management or technically-savvy Engagement or Client Success roles).
• Data Integration: Strong conceptual and architectural understanding of modern data pipelines, including standard batch loads vs. near real-time streaming (Kafka, APIs).
• AI Architecture: Solid grasp of how to securely deploy Generative AI in the enterprise. You understand concepts like Retrieval-Augmented Generation (RAG), private model hosting (Azure OpenAI, AWS Bedrock), and data masking.
• Enterprise Architecture: Conceptual understanding of the modern enterprise stack (some previous hands-on experience with SAP could come handy)
• Executive Presence: Exceptional ability to untangle complex technical challenges and present clear, actionable roadmaps to non-technical executives.
• Language: Strong proficiency in German is required.
• Preferred: Deep domain expertise in the Retail industry.

MaxSuccess Exclusive Benefits & Impact

• Strategic Sponsorship: Partnership with a Celonis Executive Sponsor to drive enterprise-wide adoption.
• Premier Engineering Access: Direct line to Celonis "Feature Teams" for early access to new releases (Alpha/Beta programs).
• Enterprise Scaling: Accountability for the long-term success of some of the world’s largest business transformation projects.

Role Overview

The Platform Manager is the most senior technical and strategic role within our customer engagement model. You are the "North Star" for the customer’s enterprise transformation, responsible for the structural integrity of the Celonis platform while ensuring it delivers maximum business value. You will bridge the gap between deep data engineering and C-level strategic objectives, acting as the single point of accountability for the customer’s technical and value roadmap.

Key Responsibilities

1. Enterprise Architecture & Strategy

• Architecture Design: Define the overall architecture, data, and cloud strategy for Celonis within the customer’s IT landscape. Ensure scalability, performance, and security across global deployments.
• Platform Governance: Establish architectural principles, policies, and standards. Lead or consult on Architecture Review Boards (ARB) to ensure Celonis remains a "Clean Core" extension of the customer’s ERP (SAP, Oracle, etc.).
• Modernization: Drive enterprise modernization by leveraging techniques like capability mapping and architecting solutions with emergent technologies (e.g., Agentic AI, Process Intelligence Graph).
• Integration Leadership: Design complex data pipelines (OCPM) and integration patterns (ETL/ELT, API ecosystems) that connect disparate systems into a unified Digital Twin of the business.

2. Strategic Value Engineering

• Executive Advisory: Confidently present technical designs and value realizations to CIOs, CFOs, and CTOs, aligning their strategic goals with Celonis' technical capabilities.
• Work with senior stakeholders to establish the Celonis program roadmap.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.

3. Engagement Leadership

• Single Threaded Lead: Mobilize and lead a multidisciplinary team of Applied AI engineers, Data Scientists, and Domain Experts. Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering.
• Product & Engineering Bridge: Act as the primary conduit between the customer’s technical teams and Celonis Product/Engineering to influence the product roadmap and resolve high-stakes technical blockers.
• Capability Building: Help the customer establish and scale a Celonis Center of Excellence (CoE), mentoring their internal architects and process leads.

Technical Qualifications & Experience

• Experience: 12+ years in Enterprise Architecture or a CTO-level role at a major software vendor.
• Architecture Frameworks: Mastery of frameworks such as TOGAF or Zachman.
• Data & Integration:
• Hands-on experience with Big Data technologies (Spark, Kafka, Snowflake, Databricks).
• Deep understanding of SaaS ecosystems (SAP S/4HANA, Salesforce, ServiceNow) and legacy on-premise architectures.
• AI & Innovation: Demonstrated experience in Agentic AI, Machine Learning workflows, and process mining methodologies.
• Security & Compliance: Strong foundation in cybersecurity posture, data privacy (GDPR/CCPA), and SOC2/ISO compliance within cloud environments (AWS, Azure, GCP).
• Strong proficiency in German
• Preferred: Retail Industry Expertise

MaxSuccess Exclusive Benefits & Impact

• Strategic Sponsorship: Partnership with a Celonis Executive Sponsor to drive enterprise-wide adoption.
• Premier Engineering Access: Direct line to Celonis "Feature Teams" for early access to new releases (Alpha/Beta programs).

Enterprise Scaling: Accountability for the long-term success of some of the world’s largest business transformation projects.

OUR VISION

When people use our technology to "bridge the gap" between the physical and digital worlds, they don’t just capture reality - they create a new one. In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in.

That’s what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it’s the reality NavVis empowers people to build better. 

THE OPPORTUNITY

As a DevOps Engineer on our Cloud Infrastructure team, you’ll help shape the future of our delivery platform in a modern AWS and Kubernetes environment. You’ll take ownership of our CI/CD ecosystem, champion GitOps practices, and partner closely with engineering teams to streamline and modernize how software is delivered — including driving our migration from TeamCity to GitHub Actions. This is a hands-on, high-impact role where you’ll reduce friction, enable self-service, and accelerate engineering velocity across the organization. 

HOW YOU WILL MAKE AN IMPACT

• Design, build, and maintain scalable CI/CD pipelines using GitHub Actions across multiple development teams  

• Support migration from TeamCity to GitHub Actions, providing best practices and hands-on implementation guidance  

• Own and evolve GitOps workflows using Argo CD to improve deployment reliability and consistency  

• Partner with engineering teams to optimize pipelines, reduce operational toil, and enable self-service delivery  

• Work with Kubernetes workloads on EKS, deploying, troubleshooting, and maintaining services in a containerized environment 

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Strong hands-on experience with GitHub Actions and TeamCity  

• Experience with pipeline-as-code and version-controlled CI/CD configurations  

• Solid understanding of GitOps principles and hands-on experience with Argo CD  

• Working knowledge of AWS (IAM, EC2, S3, VPC, EKS) and Terraform  

• Practical Kubernetes experience in a cloud-managed environment and scripting skills (Python, Go, or Bash) 

NICE TO HAVE 

• Experience with observability and logging tools (Elastic Stack, Grafana, Prometheus, Datadog)  

• Familiarity with distributed tracing concepts (e.g., OpenTelemetry)  

• Experience working with Helm charts for Kubernetes deployments  

• Exposure to internal developer portals (e.g., Backstage)  

• Experience working in a Platform or DevOps team supporting multiple engineering teams 

HOW WE WILL KNOW WE ARE A PERFECT MATCH

Your recruiting partner for this role is Sylvie (she/her). You can expect to go through a screening call, and up to 4 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth. 

HOW WE WILL KEEP YOU SMILING

• It's important to take a break from work! We offer 30 days of paid time off per year
• Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy
• Deutschlandticket subsidy to support sustainable travel using public transport
• We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!
• We offer full visa and relocation support for international candidates
• An attractive bike leasing model through JobRad, in line with our commitment towards sustainable mobility
• A competitive compensation package that values the skills and experience you bring
• Up to 4000 EUR employee referral bonus 
• Financial support for local language classes to help you in your journey of integrating into the culture!

ABOUT US

THE OPPORTUNITY

Can you imagine playing a key role in the development of our pioneering browser-based 3D application that produces high-quality photorealistic digital twins?   

Imagine being a critical part of our dynamic cloud team, made up of Cloud and Software Engineers, two QA Engineers, and Product Manager, working on the platform that supports NavVis IVION, our reality capture product for viewing, understanding, and collaborating on 3D scan data in the browser.

The team drives the company's cloud-first vision for our IVION product, enabling our customers to easily, flexibly, and securely deploy IVION instances that meet their user needs, as well as supporting application development teams to better understand, manage, and build on our cloud platform. Try IVION out yourself here. 

If you are eager to use your creativity and technical affinity to build a top-quality cloud platform, then you just might be the person we are looking for! 

HOW YOU WILL MAKE AN IMPACT 

• Developing and operating a diverse range of applications to Kubernetes using Infrastructure-as-Code via Terraform, Helm and ArgoCD

• Building across a range of AWS services as needed, such as S3, Lambdas, EventBridge, etc.

• Integrating data from multiple monitoring sources, including Prometheus, Grafana, and Elastic, to provide comprehensive understanding of our customers and applications

• Supporting application CI/CD in Github Actions

• Working with applications decomposed into a microservice architecture.

WHAT WILL HELP YOU SUCCEED IN THE ROLE 

• 2+ years of experience in a cloud engineering role or equivalent (DevOps, SRE, Platform).

• A solid foundation in software development either gained from experience or university degree.

• Familiar with Kubernetes and hands-on experience in deploying applications to such an environment (e.g. EKS, GKE or similar). 

• Experience building CI/CD chains to enable swift, simple releases, and easily configurable test environments.

• Demonstrated experience working with SaaS products and microservices architectures. 

• Previous experience in GitOps and ArgoCD would be a plus.

• Application development skills (Python, Java, etc) is a bonus.

• Full professional proficiency in English. 

HOW WE WILL KNOW WE ARE A PERFECT MATCH

Your recruiting partner for this role is Johnny (He/Him). You can expect to go through a screening call, and up to 4 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth.

HOW WE WILL KEEP YOU SMILING

• It's important to take a break from work! We offer 30 days of paid time off per year
• Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy
• Deutschlandticket subsidy to support sustainable travel using public transport
• We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!
• We offer full visa and relocation support for international candidates
• An attractive bike leasing model through JobRad, in line with our commitment towards sustainable mobility
• A competitive compensation package that values the skills and experience you bring
• Up to 4000 EUR employee referral bonus 
• Financial support for local language classes to help you in your journey of integrating into the culture!

THE OPPORTUNITY

As a Cloud Security Engineer at NavVis, you will play a critical role in strengthening our cloud security posture across AWS and Kubernetes environments. You will own and optimize our Wiz platform, implement security automation, and ensure compliance with ISO 27001 and SOC 2 standards.  

This is a hands-on role where you will collaborate closely with engineering teams to embed security into our infrastructure and processes. 

HOW YOU WILL MAKE AN IMPACT

• Own and continuously improve our cloud security posture using Wiz, AWS native services and internal monitoring 

• Drive security automation and hardening across AWS, EKS and on-prem infrastructure 

• Integrate security controls into CI/CD pipelines (Terraform, Helm, GitOps) to prevent misconfigurations early 

• Design and maintain guardrails and detection rules for identity, network and workload security 

• Design and enforce least-privilege IAM and support SSO and SAML workflows 

• Partner closely with engineering teams to secure new services and architectural changes 

• Lead vulnerability management and remediation across cloud assets, containers and applications 

• Support risk assessments, internal security reviews and compliance initiatives (ISO 27001, SOC 2) 

• Investigate and respond to security incidents, driving follow-up improvements 

• Contribute to internal security standards, playbooks and documentation 

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Strong hands-on experience with AWS security (IAM, KMS, networking, GuardDuty, Security Hub) 

• Solid knowledge of Kubernetes security (RBAC, admission controllers, network policies) 

• Strong Terraform skills and an automation-first mindset 

• Experience with CSPM and cloud monitoring tools (Wiz is a strong plus) 

• Familiarity with ISO 27001 and SOC 2 control environments 

• Experience designing and enforcing least-privilege access models and SSO integrations 

• Confidence handling security incidents, investigations and documentation 

HOW WE WILL KNOW WE ARE A PERFECT MATCH

Your recruiting partner for this role is Sylvie (she/her). You can expect to go through a screening call, and up to 4 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth.

HOW WE WILL KEEP YOU SMILING

• It's important to take a break from work! We offer 30 days of paid time off per year
• Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy
• Deutschlandticket subsidy to support sustainable travel using public transport
• We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!
• We offer full visa and relocation support for international candidates
• An attractive bike leasing model through JobRad, in line with our commitment towards sustainable mobility
• A competitive compensation package that values the skills and experience you bring
• Up to 4000 EUR employee referral bonus 
• Financial support for local language classes to help you in your journey of integrating into the culture!

THE OPPORTUNITY

Imagine diving into the development of the software and components that run our cloud processing platform while serving customers worldwide.  

 You will join the Cloud Processing Team within the Mapping and Perception department and collaborate closely with people from a diverse set of cultural and professional backgrounds, who share a passion for delivering top-class mapping solutions that aim to digitize physical spaces through the creation of photorealistic digital twins. If you share that passion and can imagine yourself working in a in a dynamic and international environment, you just might be the person we are looking for!  

HOW YOU WILL MAKE AN IMPACT

• Complete ownership of the design, implementation and testing of cloud applications at NavVis    

• Deeply involved in the monitoring, operation, and debugging of cloud applications on Amazon's AWS platform   

• Design and deploy data extraction pipelines  

• Build dashboards from application monitoring data  

• Set up alerts, define thresholds and service quality gateways    

• Contribute significantly to the design and maintenance of CI/CD pipelines for our AWS cloud applications   

• Enjoy collaborating with the operational and software engineering teams  

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 5+ years of experience in software engineering and development in multi-language, multi-system environments. 

• 5+ years of hands-on experience building and deploying cloud applications on AWS, with strong knowledge of: 

• • Lambda, Batch, ECS & Step Functions
  • IAM, SQS, CloudWatch & DynamoDB
  • API Gateway, EventBridge, Glue & Athena
  • SAM & CloudFormation

• Proficiency in Python for backend development and scripting.
• Strong understanding of Infrastructure as Code (IaC) tools such as AWS CloudFormation, AWS CDK, Terraform, or similar. 

• Experience deploying and running software at scale, including familiarity with debugging, monitoring tools, and profilers. 

HOW WE WILL KNOW WE ARE A PERFECT MATCH

Your recruiting partner for this role is Rina (she/her). You can expect to go through a screening call, and up to 3 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth.

HOW WE WILL KEEP YOU SMILING

• It's important to take a break from work! We offer 30 days of paid time off per year
• Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy
• Deutschlandticket subsidy to support sustainable travel using public transport
• We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!
• We offer full visa and relocation support for international candidates
• An attractive bike leasing model through JobRad, in line with our commitment towards sustainable mobility
• A competitive compensation package that values the skills and experience you bring
• Up to 4000 EUR employee referral bonus 
• Financial support for local language classes to help you in your journey of integrating into the culture!

At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the most effective developer tools on earth. Our tools speed up production by automating routine checks and corrections, freeing developers to grow, discover, and create.

The JetBrains Cloud Platform team develops a cloud-based service that helps organizations manage JetBrains products and services with a focus on encouraging the adoption of AI-powered development tools. JCP provides centralized management, usage-based billing, and visibility into AI consumption patterns.

We are currently seeking a skilled Performance QA Engineer to join our team and improve the reliability of our system. In this role, you will be responsible for ensuring the scalability and stability of our distributed systems through rigorous performance testing and analysis.

As part of our team, you will:

• Design, develop, and maintain automated performance test suites for complex distributed systems.
• Identify system bottlenecks, conduct root-cause analysis, and partner with engineering teams to implement remediation strategies.
• Generate high-quality performance reports with actionable recommendations and communicate findings to both technical and non-technical stakeholders.
• Work closely with cross-functional development teams to identify performance-critical components and define SLAs, performance criteria, and workload models.
• Design and enhance frameworks for performance test execution, test results collection, analysis, visualization, and reporting.
• Integrate performance testing into CI/CD pipelines.

We’ll be happy to have you on our team if you have:

• 5+ years of experience in performance testing or engineering.
• Strong hands-on experience with at least one major performance testing tool – K6, JMeter, Gatling, Locust, or LoadRunner (code-based tools are preferred, but git knowledge is a must).
• Solid programming or scripting skills in languages such as Java, Python, JavaScript/TypeScript, or Go.
• A strong understanding of distributed systems, API performance, databases, caching, and networking fundamentals.
• The proven ability to analyze performance metrics, identify bottlenecks, and recommend improvements.
• Experience testing high-traffic or mission-critical applications.
• Strong analytical skills and the ability to communicate technical findings clearly.
• Proficiency in English, both written and spoken.

We’ll be especially thrilled if you have:

• Experience with observability platforms (Prometheus/Grafana and Elastic).
• Experience with containerized and cloud-native environments (Docker, Kubernetes, and AWS/GCP/Azure).
• Familiarity with event-driven systems, streaming platforms (Kafka), and microservice architectures.
• Knowledge of CI/CD automation (TeamCity, GitHub Actions, etc.).

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role)
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

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