As a core member of the Benefits Onboarding team, you’ll be responsible for setting up customers with their health benefits while providing a delightful experience. You’ll put their minds at ease by guiding them through a complex process, providing timely information, and keeping all the moving parts running smoothly. You’ll help employers get group benefits for the very first time, and then help those employers continue to make important benefits decisions on an annual basis.

The Benefit Onboarding team is passionate about using innovative technology and service to elevate the health benefits experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. You will use your project-management skills to streamline benefit administration with insurance carriers, drive operations and communications with third-party partners, and build the health insurance engine that will make benefits with Gusto great.

Here’s what you’ll do day-to-day:

• Oversee the entire benefits onboarding process from start to finish, collaborating with cross-functional teams to ensure timely delivery of benefits
• Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers
• Work directly with customers to implement employee benefit packages specific to our customers’ needs.
• Provide guidance, support, and manage escalations with customers at key moments in their relationship with Gusto during their benefits journey
• Manage multiple priorities using Salesforce and other technology platforms in your digital workspace
• Be available for our customers via phone and email to answer questions about the onboarding process

Here’s what we’re looking for:

• 2-4 years of client-facing experience - bonus points for exposure to healthcare, payroll, or a start-up environment
• Empathetic and customer-centric: You care deeply about the customers you serve
• Excellent written and oral communication skills
• Strong attention to detail
• Skilled in problem solving, dealing with ambiguity, and cross-team communication
• Self-motivated and comfortable working collaboratively and autonomously - excited about striving toward team and individual metrics
• Ability to work throughout seasonal peaks
• Adaptability to flex to other internal roles if needed
• Embraces an ownership mentality 

Bonus points:

• Healthcare, health insurance, or employee benefits experience
• Experience with workforce tools such as Salesforce

This posting represents a general talent pipeline that spans multiple levels within our CX team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $23.50–$27.42 per hour.

The application window will be open until at least May 15th, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description (and additional job description)

In this role, you'll:

At a minimum we'd like you to have:

It's preferred if you have:

The US base salary for this full-time position is ($32/hr - $40/hr) + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a highly motivated and detail-oriented Manager, Corporate Accounting to lead key aspects of our accounting operations in a fast-paced environment. This role will own the integrity and efficiency of the close process, drive automation and system enhancements, and partner cross-functionally with Technical Accounting, Engineering, and Finance teams.

You will play a critical role in scaling accounting operations, improving processes, and ensuring accurate and timely financial reporting as the company grows.

This is a full-time position based out of our Denver or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use:

Netsuite, Coupa, FloQast, BigQuery, AI Tools

What You’ll Do:

Team Leadership & Development

• Manage, mentor, and develop a team of corporate accountants, fostering a high-performance and continuous improvement culture

• Establish clear goals, priorities, and accountability across the team

• Drive process standardization and documentation to support scalability

Close & Financial Reporting

• Own and manage the monthly, quarterly, and annual close processes, ensuring accuracy and timeliness

• Review journal entries, account reconciliations, and flux analyses

• Ensure compliance with US GAAP and internal accounting policies

• Partner with Technical Accounting on complex accounting areas and new business initiatives

Systems, Automation & Process Improvement

• Lead initiatives to automate and streamline accounting workflows, reducing manual effort and risk

• Collaborate with Engineering and Data teams to enhance data pipelines and reporting accuracy

• Drive system integrations and improvements across financial systems

Cross-Functional Collaboration

• Partner closely with Technical Accounting on policy implementation, revenue recognition considerations, and complex transactions

• Work with Engineering and Data teams to improve data integrity, automate reporting, and support scalable infrastructure

• Collaborate with FP&A, Procurement, and other stakeholders to align on financial insights and operational needs

Controls & Compliance

• Strengthen and maintain internal controls over financial reporting

• Support audit processes (internal and external), including preparation of schedules and documentation

• Ensure compliance with SOX and company policies

Skills We’re Looking For:

• Bachelor’s degree in Accounting or Finance; CPA strongly preferred

• 5–7+ years of accounting experience, with a mix of public accounting and industry preferred

• Prior experience in a SaaS or high-growth technology company

• Proven experience managing and developing teams

• Strong understanding of month-end close, general ledger, and financial reporting processes

• Hands-on experience with NetSuite and close automation tools (e.g., FloQast)

• Experience working with large datasets or data tools (e.g., BigQuery) is a plus

• Demonstrated ability to drive process improvements and automation initiatives

• Strong cross-functional communication skills, especially with technical teams

Bonus Skills​:

• Exposure to AI tools (e.g., ChatGPT, Claude) for workflow or productivity enhancements

#LI-HYBRID #LI-JG1

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a highly motivated and detail-oriented Manager, Corporate Accounting to lead key aspects of our accounting operations in a fast-paced environment. This role will own the integrity and efficiency of the close process, drive automation and system enhancements, and partner cross-functionally with Technical Accounting, Engineering, and Finance teams.

You will play a critical role in scaling accounting operations, improving processes, and ensuring accurate and timely financial reporting as the company grows.

This is a full-time position based out of our Denver or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use:

Netsuite, Coupa, FloQast, BigQuery, AI Tools

What You’ll Do:

Team Leadership & Development

• Manage, mentor, and develop a team of corporate accountants, fostering a high-performance and continuous improvement culture

• Establish clear goals, priorities, and accountability across the team

• Drive process standardization and documentation to support scalability

Close & Financial Reporting

• Own and manage the monthly, quarterly, and annual close processes, ensuring accuracy and timeliness

• Review journal entries, account reconciliations, and flux analyses

• Ensure compliance with US GAAP and internal accounting policies

• Partner with Technical Accounting on complex accounting areas and new business initiatives

Systems, Automation & Process Improvement

• Lead initiatives to automate and streamline accounting workflows, reducing manual effort and risk

• Collaborate with Engineering and Data teams to enhance data pipelines and reporting accuracy

• Drive system integrations and improvements across financial systems

Cross-Functional Collaboration

• Partner closely with Technical Accounting on policy implementation, revenue recognition considerations, and complex transactions

• Work with Engineering and Data teams to improve data integrity, automate reporting, and support scalable infrastructure

• Collaborate with FP&A, Procurement, and other stakeholders to align on financial insights and operational needs

Controls & Compliance

• Strengthen and maintain internal controls over financial reporting

• Support audit processes (internal and external), including preparation of schedules and documentation

• Ensure compliance with SOX and company policies

Skills We’re Looking For:

• Bachelor’s degree in Accounting or Finance; CPA strongly preferred

• 5–7+ years of accounting experience, with a mix of public accounting and industry preferred

• Prior experience in a SaaS or high-growth technology company

• Proven experience managing and developing teams

• Strong understanding of month-end close, general ledger, and financial reporting processes

• Hands-on experience with NetSuite and close automation tools (e.g., FloQast)

• Experience working with large datasets or data tools (e.g., BigQuery) is a plus

• Demonstrated ability to drive process improvements and automation initiatives

• Strong cross-functional communication skills, especially with technical teams

Bonus Skills​:

• Exposure to AI tools (e.g., ChatGPT, Claude) for workflow or productivity enhancements

#LI-HYBRID #LI-JG1

YOUR MISSION

Seeking an experienced Mission Manager to lead and coordinate the planning, integration, and execution of aerospace vehicle launches for defense and commercial space missions. The Mission Manager will be responsible for overseeing all aspects of the launch lifecycle, ensuring safe, efficient, and successful execution of space launch missions. This role requires strong technical knowledge of launch systems, leadership in multi-disciplinary teams, and the ability to interface with government and commercial stakeholders.

RESPONSIBILITIES

• Mission Planning & Coordination:
• Lead the planning and management of launch operations from mission concept through final execution.
• Define launch objectives and timelines in collaboration with program management, engineering, and mission partners.
• Develop detailed launch schedules, identifying critical milestones and key dependencies to ensure mission readiness.
• Serve as the primary point of contact for launch operations, coordinating with internal teams, government agencies, and commercial partners.
• Interface with subcontractors and mission partners to manage requirements, schedules, and technical deliverables.
• Launch Vehicle Integration:
• Oversee the integration of payloads with the launch vehicle, ensuring compatibility and compliance with mission requirements.
• Collaborate with engineering teams to resolve integration issues and ensure that both payload and vehicle systems meet performance and safety standards.
• Work closely with vehicle providers (e.g., ULA, SpaceX, Northrop Grumman) to manage launch site operations, technical reviews, and flight readiness certification.
• Identify, analyze, and manage technical, operational, and programmatic risks associated with the launch process.
• Develop and implement contingency plans and risk mitigation strategies to minimize potential impacts to the launch schedule and mission success.
• Conduct root cause analyses of any issues arising during the launch campaign and ensure corrective actions are taken.
• Regulatory Compliance & Safety:
• Ensure that all launch operations comply with U.S. government regulations, including FAA, DoD, and other relevant agencies.
• Maintain strict adherence to safety protocols and launch site procedures to ensure the safe execution of all pre-launch and launch activities.
• Lead pre-launch safety reviews and ensure compliance with environmental and range safety standards.

QUALIFICATIONS

• Education:
  • Bachelor's degree in Aerospace Engineering, Electrical Engineering, or related technical field (Master’s preferred).
• Experience:
  • 4+ years of experience in launch operations, aerospace systems engineering, or a related field.
  • Demonstrated experience in spacecraft development and launch, including planning, integration, testing, and execution of space or defense missions.
  • Strong knowledge of launch vehicles, propulsion systems, and ground systems, with a track record of successful mission execution.
• Technical Skills:
  • Expertise in launch vehicle integration, ground operations, and flight dynamics.
  • Familiarity with mission assurance processes and regulatory frameworks (e.g., FAA, DoD, Range Safety).
  • Experience with launch planning and scheduling tools and software (e.g., MS Project, Primavera, or custom tools).
• Security Clearance:
  • Must have or be able to obtain and maintain a TS/SCI or TS/SAP U.S. government security clearance.

PREFERRED SKILLS AND EXPERIENCE

• Experience in classified or national security space launches.
• Familiarity with various launch providers (e.g., ULA, SpaceX) and their respective vehicles (e.g., Falcon 9, Atlas V, Delta IV).
• Experience with military or government launch operations (e.g., NRO, USAF).
• Active U.S. security clearance (TS/SCI preferred).

COMPENSATION

• Base Salary: $110,000-$165,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—successful candidates will be located near our Denver or Long Beach facilities. While we observe a hybrid work environment, some work must be done on site.
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite

Location: Remote

About Us

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: 

The Program Manager provides both clinical and administrative supervision to a multidisciplinary team within the organization. This role is responsible for ensuring effective team operations, delivering high-quality, trauma-informed treatment, and fostering innovation in behavioral health practices. The Program Manager leads team success by supporting staff development, promoting accountability, and coordinating team functions and community initiatives. This position also oversees compliance, documentation, and budgetary responsibilities while maintaining strong partnerships and aligning with organizational goals.

Team Specific Information: Team 227 is an adult outpatient therapy team located at WellPower’s Recovery Center.  The multi-disciplinary team is comprised of therapists, therapists who also provide case management, a psych only care coordinator, psychiatric nurses, psychiatric nurse practitioners, psychiatrists and a program manager.  The team currently serves 1,020 adults—18-years-old and older.  The program manager directly supervises the therapists, the therapists/case managers, and the psych only care coordinator while providing overall leadership to the entire team.

Compensation & Benefits:

• $75,004.80 - $93,995.20 per year 
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• Provide clinical and administrative supervision to multidisciplinary staff, ensuring efficient operations and delivery of high-quality, person-centered, trauma-informed care.
• Hold staff accountable for achieving service hour expectations, meeting performance metrics, and maintaining timely, accurate documentation and billing.
• Support staff development through training, mentoring, reflective supervision, and performance evaluations.
• Conduct timely evaluations and ongoing performance conversations, offering coaching, constructive feedback, and disciplinary action when necessary.
• Ensure clinical documentation and case management services meet organizational, regulatory, and quality standards.
• Conduct regular audits to maintain compliance with internal policies and external regulations; revise and implement workflows and procedures to align with best practices.
• Coordinate daily operations, staff scheduling, team coverage, and service delivery to meet community and consumer needs.
• Partner with leadership to set and monitor short- and long-term goals that align with programmatic and organizational priorities.
• Lead innovation in program design and service delivery to strengthen and expand behavioral health offerings.
• Monitor program outcomes and implement continuous improvements to enhance service effectiveness and impact.
• Foster team accountability, morale, and engagement by identifying areas for growth and celebrating individual and team achievements.
• Collaborate with internal departments and community partners to ensure coordinated care and strategic alignment.
• Oversee financial planning and budget management, including forecasting, monitoring expenditures, and ensuring alignment with established targets.
• Demonstrate operational expertise in Fee-for-Service or similar performance-based models to drive financial sustainability.
• Maintain a trauma informed environment of wellbeing.
• Other duties as assigned 

Requirements & Qualifications: 

EDUCATION:

• Master’s degree in psychology, social work, counseling, or a related field is required
• Active Colorado LCSW, LPC, LMFT, or Psychologist license in good standing required.

EXPERIENCE:

• Minimum 4 years of experience providing clinical services
• Minimum of 2 years of supervisory and management experience
• Experience with program development, budget oversight, and grant funding preferred
• Expertise in a "Fee for Service" model, ensuring team performance aligns with the financial goals.

Work Location: This is a hybrid opportunity open to folks residing in the Greater Denver Metro area and will require 1-2 days per week on-site and the rest of the week working remotely.

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours.

Physical Requirements: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice 

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: 

The Program Manager provides both clinical and administrative supervision to a multidisciplinary team within the organization. This role is responsible for ensuring effective team operations, delivering high-quality, trauma-informed treatment, and fostering innovation in behavioral health practices. The Program Manager leads team success by supporting staff development, promoting accountability, and coordinating team functions and community initiatives. This position also oversees compliance, documentation, and budgetary responsibilities while maintaining strong partnerships and aligning with organizational goals.

Team Specific Information: Team 227 is an adult outpatient therapy team located at WellPower’s Recovery Center.  The multi-disciplinary team is comprised of therapists, therapists who also provide case management, a psych only care coordinator, psychiatric nurses, psychiatric nurse practitioners, psychiatrists and a program manager.  The team currently serves 1,020 adults—18-years-old and older.  The program manager directly supervises the therapists, the therapists/case managers, and the psych only care coordinator while providing overall leadership to the entire team.

Compensation & Benefits:

• $75,004.80 - $93,995.20 per year 
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• Provide clinical and administrative supervision to multidisciplinary staff, ensuring efficient operations and delivery of high-quality, person-centered, trauma-informed care.
• Hold staff accountable for achieving service hour expectations, meeting performance metrics, and maintaining timely, accurate documentation and billing.
• Support staff development through training, mentoring, reflective supervision, and performance evaluations.
• Conduct timely evaluations and ongoing performance conversations, offering coaching, constructive feedback, and disciplinary action when necessary.
• Ensure clinical documentation and case management services meet organizational, regulatory, and quality standards.
• Conduct regular audits to maintain compliance with internal policies and external regulations; revise and implement workflows and procedures to align with best practices.
• Coordinate daily operations, staff scheduling, team coverage, and service delivery to meet community and consumer needs.
• Partner with leadership to set and monitor short- and long-term goals that align with programmatic and organizational priorities.
• Lead innovation in program design and service delivery to strengthen and expand behavioral health offerings.
• Monitor program outcomes and implement continuous improvements to enhance service effectiveness and impact.
• Foster team accountability, morale, and engagement by identifying areas for growth and celebrating individual and team achievements.
• Collaborate with internal departments and community partners to ensure coordinated care and strategic alignment.
• Oversee financial planning and budget management, including forecasting, monitoring expenditures, and ensuring alignment with established targets.
• Demonstrate operational expertise in Fee-for-Service or similar performance-based models to drive financial sustainability.
• Maintain a trauma informed environment of wellbeing.
• Other duties as assigned 

Requirements & Qualifications: 

EDUCATION:

• Master’s degree in psychology, social work, counseling, or a related field is required
• Active Colorado LCSW, LPC, LMFT, or Psychologist license in good standing required.

EXPERIENCE:

• Minimum 4 years of experience providing clinical services
• Minimum of 2 years of supervisory and management experience
• Experience with program development, budget oversight, and grant funding preferred
• Expertise in a "Fee for Service" model, ensuring team performance aligns with the financial goals.

Work Location: This is a hybrid opportunity open to folks residing in the Greater Denver Metro area and will require 1-2 days per week on-site and the rest of the week working remotely.

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours.

Physical Requirements: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice 

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

We are building a Brand team designed for the speed, scale, and ambition of an AI-era business. Our operating model is structured around two modes: infrastructure work that scales creative capability across the company, and craft work where the full team comes together around the initiatives that define us. As Senior Director, Creative, you will set and uphold the creative standard across both modes, leading design, video, and copy as a unified, high-performing system. You will bring clarity to ambiguity, shaping strong creative direction in fast-moving, cross-functional environments. Partnering closely with Creative Operations, you will ensure creative vision and execution move in lockstep, enabling the team to deliver high-quality, impactful work at pace while continuously evolving the brand.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Set and uphold the creative standard across design, video, and copy, defining what high-quality work looks like across all initiatives
• Lead and develop people managers and Discipline Leads, elevating their thinking, strengthening craft, and growing the next generation of creative leadership
• Drive the evolution of the Datadog brand, shaping visual language, storytelling, tone, and point of view across channels
• Provide clear, confident creative direction in ambiguous or fast-moving environments, guiding teams toward strong, cohesive outcomes
• Elevate work across disciplines through precise, actionable feedback and strong creative judgment
• Partner closely with Creative Operations to align creative vision with resourcing, workflows, and AI-powered systems that enable execution at scale

Who You Are:

• Strong creative point of view with the ability to define and communicate high standards across design, video, copy, and emerging AI-enabled formats
• 15+ years of experience in leading cross-disciplinary creative teams and aligning multiple craft areas under a cohesive vision
• Proven ability to develop and mentor creative leaders, scaling impact through others rather than individual output alone
• Deep understanding of how creative work is produced, with an appreciation for operations, systems, and scalable workflows
• Leads how AI is integrated into creative work, using it as a creative lever to expand output and scale, while setting clear standards for where human craft remains non-negotiable
• Able to translate ambiguity into clear creative direction, providing specific, actionable feedback that elevates work across disciplines while balancing consistency and evolution of the brand

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About the Role

The Workplace Operations Lead– Denver plays a key role in ensuring seamless day-to-day workplace operations while delivering a high-touch, hospitality-driven employee experience at our Denver office. This position oversees facilities coordination, vendor management, asset tracking, preventative maintenance and repair, workplace request workflows, office services, on-site event support, EH&S program management, and process improvement. The ideal candidate is operationally strong, detail-oriented, proactive, and passionate about creating engaging and efficient workplace environments. They also operate as a human-centered, AI-enabled site leader, using data and AI insights to proactively manage safety, space, and services while preserving a high-trust, inclusive experience for Gusties.

• Due to the onsite nature of this role's responsibilities, the Workplace Operations Lead is expected to work in the Denver office 5 days per week.

About the Team

The Environment Team shapes the future of workplace experience at Gusto. We create safe, collaborative, and inclusive environments through thoughtful design, operational excellence, and data-driven decision-making. Our work connects people to purpose by strengthening collaboration, supporting productivity, and cultivating a culture of belonging across our offices. AI is increasingly embedded in how we operate — from automating routine workflows to surfacing insights that help us make better decisions faster.

Here's what you'll do day-to-day

Employee Support and Office Experience

• Maintain an inviting, clean, and well-stocked environment across the Denver office.
• Lead on-the-ground support for new hire onboarding, badge distribution, and daily employee needs.
• Support internal programs and office events in partnership with Workplace Experience and Community and Inclusion Teams.
• Communicate workplace guidelines and updates clearly and consistently to Denver-based employees and stakeholders.
• Use AI tools to draft employee communications, summarize recurring feedback, and identify patterns in workplace requests.

Facilities Management, Maintenance and Repair

• Manage and resolve incoming workplace requests using Jira, Notion, or ServiceChannel, ensuring timely follow-up and tracking.
• Consolidate all incoming requests (Slack, email, ticketing tools, in-person) into a unified intake and triage process.
• Serve as the primary point of contact for Denver employees seeking workplace support.
• Coordinate with Denver-based vendors for scheduled maintenance, cleaning, HVAC, plumbing, shred, First Aid, and security services.
• Own the Denver preventative maintenance program — schedule and track recurring PMs for HVAC, UPS/power systems, fire and life safety, pest control, and other critical building systems; ensure no service lapses.
• Oversee facilities repairs end-to-end — triage, assign, and follow up on corrective maintenance work orders; coordinate contractors and vendors; verify completion and quality.
• Manage asset tracking for the Denver office — maintain an accurate inventory of furniture, equipment, and key building assets; record condition, location, and service history; flag items due for replacement or repair.
• Conduct routine inspections of the Denver office to ensure workplace safety, comfort, and readiness.
• Oversee on-site physical security vendors, including access management and coordination with security teams.
• Collaborate with the Workplace Operations Lead on capital repairs and budget tracking across the Denver portfolio.
• Apply AI-assisted workflows to track open requests, flag overdue items, and reduce time spent on repetitive coordination tasks.
• Use AI-driven dashboards for real-time visibility into occupancy, safety alerts, and resource usage, and translate those signals into clear, people-first decisions for the site
• Leverage AI tools for space-utilization forecasting and vendor performance tracking to ensure smooth day-to-day operations and high vendor quality.
• Build and utilize new AI-enabled workplace technologies, measure their impact, and iterate based on feedback to improve safety, experience, and efficiency. Has built at least one workflow from scratch using AI.

Vendor and Office Services Management

• Manage relationships with Denver-specific vendors across food and beverage, janitorial, supplies, and maintenance categories.
• Oversee procurement processes and vendor performance against service-level expectations.
• Use systems like Zip to streamline purchasing and payment tracking.
• Ensure compliance with safety and workplace regulations through routine audits.
• Leverage AI tools to analyze vendor spend, draft vendor communications, and surface performance trends.

Environmental Health & Safety (EH&S)

• Maintain and update the compliance matrix — track regulatory requirements across IIPP, SB553, ergonomics, and emergency action plans; ensure documentation is current and accessible using built AI tools.
• Schedule and run fire drills and emergency evacuation exercises — coordinate with building management and security; document completion and outcomes.
• Conduct regular site safety inspections — walk the Denver office on a defined cadence to identify hazards, flag issues, and ensure corrective actions are completed.
• Maintain regulatory postings and ensure all required signage is current across the Denver office.
• Build and use AI workflows to track and follow up on incident reports and corrective actions; escalate to the Head of Workplace Operations as needed.
• Support ergonomics requests and coordinate assessments for Denver-based employees.
• Partner with the Head of Workplace Operations on EH&S program strategy, policy updates, and cross-functional coordination with HR and Legal.

On-Site Event Support

• Support internal and external events at the Denver office in partnership with the Workplace Experience team.
• Support  event logistics, including vendor scheduling and space readiness and setup
• Ensure vendors complete timely post-event cleanup and reset spaces for regular workplace use.

Here's what we're looking for

• 5 to 7 years of experience in workplace operations, facilities coordination, or office management.
• Hands-on experience managing day-to-day site operations, including maintenance, vendors, asset tracking, and employee support services.
• Demonstrated experience with preventative maintenance scheduling and facilities repair coordination.
• Familiarity with IIPP, emergency action plans, and safety inspections is preferred.
• Experience building, developing and executing facility programs.
• Strong organizational skills with the ability to prioritize multiple requests and manage workflows effectively.
• Comfortable working with workplace tools and ticketing systems (e.g., Jira, ServiceChannel, Notion).
• Proven ability to build relationships with vendors, employees, and cross-functional partners (e.g., IT, HR, Security).
• Strong communication skills and a customer service mindset with attention to detail.
• Ability to conduct routine site inspections and ensure compliance with safety, security, and workplace standards.
• Proactive problem-solver who can identify issues quickly and propose practical solutions.
• AI is embedded in your regular workflows, not just something you experiment with occasionally. You can demonstrate how your work looks meaningfully different than it did six months ago because of AI, and you have built skills that automate portions of how you work. Gusto's AI fluency stage is assessed alongside performance and directly impacts overall ratings.

A note on AI at Gusto

At Gusto, AI fluency is part of how we work — not a nice-to-have. Every team member is expected to be actively moving along the arc from AI-aided, human-led work toward AI-delivered, human-overseen outcomes. For this role, that means:

• Using AI tools (Claude and MCPs) daily to draft communications, process requests, analyze vendor or budget data, and reduce manual work.
• Demonstrating embedded AI habits — you have rewired how you work around AI, not just added it as a layer on top.
• Actively contributing workflows and skills that can be shared with the broader team.

Office and Location

This role is based in our Denver, CO office. Given the operational nature of this role, the Environment Site Lead is expected to work from the Denver office 5 days per week.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our cash compensation amount for this role is targeted at $98,000/yr - $121,000/yr in Denver. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

About the Opportunity

We are seeking a highly skilled and experienced Clinical Trial Liaison to join our team. The ideal candidate will have a minimum of 3 years of experience in clinical research, a background in nursing or other healthcare fields, and a proven track record in patient recruitment. This role will involve working closely with clinical sites to ensure the smooth execution of clinical trials, with a particular focus on cardiovascular and/or imaging studies. As a key point of contact between study sites and the sponsor, the Clinical Trial Liaison will be responsible for fostering strong relationships, ensuring protocol compliance, and supporting patient recruitment and retention efforts.

Responsibilities

• Serve as the primary liaison between the clinical trial sponsor and participating sites, ensuring effective communication and collaboration.

• Support clinical sites in meeting patient recruitment goals by providing guidance on strategies, tools, and resources.

• Monitor site performance and provide proactive support to resolve any issues related to protocol compliance, patient recruitment, and data collection.

• Ensure that all site staff are trained and compliant with study protocols, Good Clinical Practice (GCP) guidelines, and regulatory requirements.

• Collaborate with site staff to identify and overcome barriers to patient recruitment and retention.

• Track site progress and prepare reports on site performance, recruitment metrics, and study milestones.

• Conduct regular site visits, both remote and in-person, to provide hands-on support and address any operational challenges.

• Work closely with cross-functional teams, including project management, 
• regulatory affairs, and data management, to ensure seamless study execution.
• Maintain a thorough understanding of cardiovascular disease, study protocols, and the specific needs of the patient population

Requirements 

• Bachelor’s degree in healthcare related field; 
• Minimum of 3 years of experience in clinical research, with a focus on site management and patient recruitment.

• Experience working in cardiovascular and/or imaging clinical trials is highly desirable.
• Strong knowledge of clinical trial protocols, GCP guidelines, and regulatory requirements.

• Proven ability to work independently and manage multiple clinical sites at the same time.

• Excellent communication, organizational, and problem-solving skills.
• Ability to build strong relationships with site staff and foster a collaborative working environment.
• Flexibility to travel as required for site visits and meetings, travel up to 50% of time. 

Preferred Qualifications

• Advanced degree in nursing, clinical research, or a related field.
• Experience working with diverse patient populations in cardiovascular studies.

• Certification in clinical research (e.g., CCRP, ACRP, SOCRA) is a plus

Compensation

The base salary range for this role varies by location and is aligned to market benchmarks.

• Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
• Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 10% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $100,000 - $116,000
• TTC: $110,000 - $127,600 

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Account Operations team is responsible for ensuring accurate, compliant, and timely handling of customer account activity across the brokerage lifecycle. This team supports account onboarding, maintenance, restrictions, and asset movements while partnering closely with teams such as Customer Experience, Risk, Compliance, Legal, and Brokerage Operations. The work directly supports customer trust by ensuring account actions are handled correctly and consistently. We focus on precision, accountability, and continuous improvement to support scale and quality outcomes!

As an Account Operations Lead, you will review and process complex account workflows while ensuring compliance with regulatory requirements and internal policies. You will handle sensitive account scenarios, resolve escalations, and maintain high standards for accuracy and documentation. This role requires strong judgment and the ability to interpret policies to support consistent decisions. You will also contribute to improving processes, documentation, and tools used by the broader team.

This role is based in our Denver, CO or Westlake, TX office(s), with in-person attendance expected at least 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

Applications for this role will be accepted through May 7th, 2026. Please connect with your recruiter for more information about this role’s application window.

What you’ll do

• You review and process account cases across onboarding, maintenance, restrictions, and asset movements in line with documented procedures and service level agreements
• You handle complex scenarios such as estates, powers of attorney, and divorce-related distributions, escalating appropriately when needed
• You investigate and resolve escalations from Customer Experience, Risk, Compliance, Legal, Supervision, and related teams
• You ensure adherence to written supervisory procedures, internal controls, and documentation standards in all case handling
• You identify process gaps, document findings, and propose improvements to workflows, tools, and internal documentation

What you bring

• You hold active FINRA Series 7 and Series 63 licenses, with Series 24 preferred
• You apply strong analytical skills to interpret policies, procedures, and regulatory requirements in real scenarios
• You manage multiple workstreams and consistently meet defined service level and quality targets
• You bring experience in brokerage account operations such as onboarding, KYC/CIP, account maintenance, restrictions, or asset transfers
• You communicate clearly in writing and verbally, documenting decisions and rationale with accuracy

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Build the Future with Us — EquipmentShare is Hiring a Rental Sales Coordinator

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Rental Sales Coordinator at our rental facility in South Denver, CO, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Salary range: $22/hr- $33/hr. Factors including past experience and location may affect final compensation rate.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)

Primary Responsibilities

• Respond to customer inquiries by phone, email, and in person, providing information on equipment availability, specifications, and pricing. 
• Follow up on leads and proactively reach out to dormant accounts to generate new business opportunities
• Provide leads of potential customers to Territory Account Managers to lead to increased rental revenue
• Coordinate with operations to ensure equipment availability and delivery schedules
• Maintain detailed knowledge of Advanced Solutions equipment including applications, specifications, and operational capabilities
• Ensure all transactions apply with company policies, safety regulations, and applicable standards
• Support billing and collections efforts as needed
• Build and maintain strong customer relationships to support repeat business and customer satisfaction
• Presenting products or services to potential customers, explaining their benefits, and negotiating deals to close sales
• Maintain accurate records of customer interactions and sales activities in a CRM system
• Meeting or exceeding monthly, quarterly, and annual sales quotas

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong customer service and communication skills, both verbal and written
• Ability to handle customer inquiries, resolve issues, and provide a positive customer experience
• Working knowledge of pump, power, compressed air, heating/cooling, and/or construction equipment preferred
• Proficiency in Google Suite and ability to learn Customer Relationship Management system and rental management systems
• Ability to manage multiple priorities in a fast-paced environment
• Detail oriented with strong organizational and follow-up skills
• Ability to work independently, set goals and drive sales results, as well as ability to work as part of a team
• Understanding of the sales cycle, different sales strategies, and best practices.

Education and Experience: 

• 2+ years of experience in inside sales, customer service, or rental industry roles
• Experience in pump, power generation, or equipment rental industry strongly preferred
• Customer Relationship Management system experience preferred

Physical Requirements:

• Prolonged periods of sitting at a desk while working on a computer and phone
• Frequent use of hands and fingers for computer work, typing, and phone handling
• Occasionally lift up to 10 lbs
• Occasional walking within office or yard to interact with team members or equipment

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Business Development Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Business Development Manager and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The Business Development Manager (BDM) is responsible for developing and executing strategic growth initiatives within targeted industry verticals. This role focuses on identifying, penetrating, and expanding relationships with high-value customers whose equipment rental needs align with EquipmentShare’s product and service offerings. 

The BDM will work cross-functionally with Territory Account Managers (TAMs), District Sales Managers (DSMs), and Branch Operations teams to develop vertical-specific strategies, generate new business opportunities, and accelerate revenue growth within priority markets. 

This role is highly strategic and externally focused, requiring strong prospecting, relationship development, and specific industry expertise to position EquipmentShare as a trusted partner in targeted vertical markets. 

Salary range: $120-$140k. Factors including past experience and location may affect final compensation rate. 

Primary Responsibilities

• Develop and execute a strategic plan to penetrate assigned industry verticals (e.g., data centers, utilities, infrastructure, renewable energy, industrial, etc.). 
• Identify high-value accounts and market opportunities within specified vertical. 
• Build relationships with decision makers, project owners, general contractors, and procurement leaders.

Business Development 

• Identify, prospect, and secure new strategic accounts within target industries.
• Generate qualified opportunities for EquipmentShare branches and sales teams. 
• Collaborate with TAMs and DSMs to convert opportunities into revenue-producing customers. 

Market Intelligence 

• Track emerging industry trends, major project pipelines, and competitive activity.
• Provide market intelligence to regional leadership and branch teams.
• Identify equipment and solution gaps that could support industry expansion. 

Cross-Functional Collaboration 

• Partner with:
  • Territory Account Managers
  • Branch Managers
  • Advanced Solutions teams
  • National Accounts (when applicable) 

• Support large opportunity strategy, including proposal development and customer presentations. 

Strategic Account Development

• Support growth of high-potential accounts by:
  • Expanding share of wallet
  • Introducing additional service offerings
  • Facilitating long-term partnerships 

Industry Representation 

• Represent EquipmentShare at industry trade shows, associations, and networking events. 
• Build brand recognition within target markets.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong consultative selling and prospecting skills 
• Ability to identify and penetrate complex customer organizations
• Strategic thinking and market development 
• Executive-level relationship management 
• Excellent communication and presentation skills 

Preferred 

• Experience selling into specific verticals such as:
  • Data centers
  • Energy / utilities
  • Infrastructure
  • Industrial / manufacturing
  • Renewable energy 

Experience 

• 5+ years of experience in:
  • Equipment rental
  • Construction industry sales
  • Strategic business development
  • Industrial or infrastructure markets 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Business Development Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Business Development Manager and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The Business Development Manager (BDM) is responsible for developing and executing strategic growth initiatives within targeted industry verticals. This role focuses on identifying, penetrating, and expanding relationships with high-value customers whose equipment rental needs align with EquipmentShare’s product and service offerings. 

The BDM will work cross-functionally with Territory Account Managers (TAMs), District Sales Managers (DSMs), and Branch Operations teams to develop vertical-specific strategies, generate new business opportunities, and accelerate revenue growth within priority markets. 

This role is highly strategic and externally focused, requiring strong prospecting, relationship development, and specific industry expertise to position EquipmentShare as a trusted partner in targeted vertical markets. 

Salary range: $120-$140k. Factors including past experience and location may affect final compensation rate. 

Primary Responsibilities

• Develop and execute a strategic plan to penetrate assigned industry verticals (e.g., data centers, utilities, infrastructure, renewable energy, industrial, etc.). 
• Identify high-value accounts and market opportunities within specified vertical. 
• Build relationships with decision makers, project owners, general contractors, and procurement leaders.

Business Development 

• Identify, prospect, and secure new strategic accounts within target industries.
• Generate qualified opportunities for EquipmentShare branches and sales teams. 
• Collaborate with TAMs and DSMs to convert opportunities into revenue-producing customers. 

Market Intelligence 

• Track emerging industry trends, major project pipelines, and competitive activity.
• Provide market intelligence to regional leadership and branch teams.
• Identify equipment and solution gaps that could support industry expansion. 

Cross-Functional Collaboration 

• Partner with:
  • Territory Account Managers
  • Branch Managers
  • Advanced Solutions teams
  • National Accounts (when applicable) 

• Support large opportunity strategy, including proposal development and customer presentations. 

Strategic Account Development

• Support growth of high-potential accounts by:
  • Expanding share of wallet
  • Introducing additional service offerings
  • Facilitating long-term partnerships 

Industry Representation 

• Represent EquipmentShare at industry trade shows, associations, and networking events. 
• Build brand recognition within target markets.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong consultative selling and prospecting skills 
• Ability to identify and penetrate complex customer organizations
• Strategic thinking and market development 
• Executive-level relationship management 
• Excellent communication and presentation skills 

Preferred 

• Experience selling into specific verticals such as:
  • Data centers
  • Energy / utilities
  • Infrastructure
  • Industrial / manufacturing
  • Renewable energy 

Experience 

• 5+ years of experience in:
  • Equipment rental
  • Construction industry sales
  • Strategic business development
  • Industrial or infrastructure markets 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Business Development Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Business Development Manager and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The Business Development Manager (BDM) is responsible for developing and executing strategic growth initiatives within targeted industry verticals. This role focuses on identifying, penetrating, and expanding relationships with high-value customers whose equipment rental needs align with EquipmentShare’s product and service offerings. 

The BDM will work cross-functionally with Territory Account Managers (TAMs), District Sales Managers (DSMs), and Branch Operations teams to develop vertical-specific strategies, generate new business opportunities, and accelerate revenue growth within priority markets. 

This role is highly strategic and externally focused, requiring strong prospecting, relationship development, and specific industry expertise to position EquipmentShare as a trusted partner in targeted vertical markets. 

Salary range: $120-$140k. Factors including past experience and location may affect final compensation rate. 

Primary Responsibilities

• Develop and execute a strategic plan to penetrate assigned industry verticals (e.g., data centers, utilities, infrastructure, renewable energy, industrial, etc.). 
• Identify high-value accounts and market opportunities within specified vertical. 
• Build relationships with decision makers, project owners, general contractors, and procurement leaders.

Business Development 

• Identify, prospect, and secure new strategic accounts within target industries.
• Generate qualified opportunities for EquipmentShare branches and sales teams. 
• Collaborate with TAMs and DSMs to convert opportunities into revenue-producing customers. 

Market Intelligence 

• Track emerging industry trends, major project pipelines, and competitive activity.
• Provide market intelligence to regional leadership and branch teams.
• Identify equipment and solution gaps that could support industry expansion. 

Cross-Functional Collaboration 

• Partner with:
  • Territory Account Managers
  • Branch Managers
  • Advanced Solutions teams
  • National Accounts (when applicable) 

• Support large opportunity strategy, including proposal development and customer presentations. 

Strategic Account Development

• Support growth of high-potential accounts by:
  • Expanding share of wallet
  • Introducing additional service offerings
  • Facilitating long-term partnerships 

Industry Representation 

• Represent EquipmentShare at industry trade shows, associations, and networking events. 
• Build brand recognition within target markets.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong consultative selling and prospecting skills 
• Ability to identify and penetrate complex customer organizations
• Strategic thinking and market development 
• Executive-level relationship management 
• Excellent communication and presentation skills 

Preferred 

• Experience selling into specific verticals such as:
  • Data centers
  • Energy / utilities
  • Infrastructure
  • Industrial / manufacturing
  • Renewable energy 

Experience 

• 5+ years of experience in:
  • Equipment rental
  • Construction industry sales
  • Strategic business development
  • Industrial or infrastructure markets 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Business Development Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Business Development Manager and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The Business Development Manager (BDM) is responsible for developing and executing strategic growth initiatives within targeted industry verticals. This role focuses on identifying, penetrating, and expanding relationships with high-value customers whose equipment rental needs align with EquipmentShare’s product and service offerings. 

The BDM will work cross-functionally with Territory Account Managers (TAMs), District Sales Managers (DSMs), and Branch Operations teams to develop vertical-specific strategies, generate new business opportunities, and accelerate revenue growth within priority markets. 

This role is highly strategic and externally focused, requiring strong prospecting, relationship development, and specific industry expertise to position EquipmentShare as a trusted partner in targeted vertical markets. 

Salary range: $120-$140k. Factors including past experience and location may affect final compensation rate. 

Primary Responsibilities

• Develop and execute a strategic plan to penetrate assigned industry verticals (e.g., data centers, utilities, infrastructure, renewable energy, industrial, etc.). 
• Identify high-value accounts and market opportunities within specified vertical. 
• Build relationships with decision makers, project owners, general contractors, and procurement leaders.

Business Development 

• Identify, prospect, and secure new strategic accounts within target industries.
• Generate qualified opportunities for EquipmentShare branches and sales teams. 
• Collaborate with TAMs and DSMs to convert opportunities into revenue-producing customers. 

Market Intelligence 

• Track emerging industry trends, major project pipelines, and competitive activity.
• Provide market intelligence to regional leadership and branch teams.
• Identify equipment and solution gaps that could support industry expansion. 

Cross-Functional Collaboration 

• Partner with:
  • Territory Account Managers
  • Branch Managers
  • Advanced Solutions teams
  • National Accounts (when applicable) 

• Support large opportunity strategy, including proposal development and customer presentations. 

Strategic Account Development

• Support growth of high-potential accounts by:
  • Expanding share of wallet
  • Introducing additional service offerings
  • Facilitating long-term partnerships 

Industry Representation 

• Represent EquipmentShare at industry trade shows, associations, and networking events. 
• Build brand recognition within target markets.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong consultative selling and prospecting skills 
• Ability to identify and penetrate complex customer organizations
• Strategic thinking and market development 
• Executive-level relationship management 
• Excellent communication and presentation skills 

Preferred 

• Experience selling into specific verticals such as:
  • Data centers
  • Energy / utilities
  • Infrastructure
  • Industrial / manufacturing
  • Renewable energy 

Experience 

• 5+ years of experience in:
  • Equipment rental
  • Construction industry sales
  • Strategic business development
  • Industrial or infrastructure markets 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

The Opportunity

As a Float Medical Assistant, internally known as a Flex One Medical Lab Services Specialist/ Member Support Specialist, at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, (stop here for NYC) ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $23.00 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

The range for this role is $23.00-$25.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7am-5pm, Monday-Saturday, based in Littleton, CO and Englewood, CO. Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change. 

The Opportunity

As a Float Phlebotomist/Administrative Assistant, internally known as a Flex One Medical Lab Services Specialist/ Member Support Specialist, at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, (stop here for NYC) ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $23.00 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

The range for this role is $23.00-$25.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7am-5pm, Monday-Saturday, based in Littleton, CO and Englewood, CO. Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change. 

The Opportunity

As a One Medical Medical Assistant, internally knowns as a Lab Services Specialist, at one of our offices presently focused on our Senior Health member population (age 65+), you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an integral part of our patient’s primary care team both on a local office level and as a part of your larger district. You’ll utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients. You will use a growth mindset to navigate the rapidly changing technology and workflows that keep us on the forefront of modern day healthcare, all while providing best in class, human-centered care to our patients. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll work on:

• Provide best in class venipuncture services
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization 
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Phlebotomy experience and/or certification preferred
• Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $21.50-$23.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role, working 40 hours per week, based in-person with our team and patients at offices in Aurora, CO, working Monday-Friday, 8:00am-5:00pm, at one of our offices presently focused on our Senior Health member population (age 65+).

The Opportunity

As a One Medical Phlebotomist, internally knowns as a Lab Services Specialist, at one of our offices presently focused on our Senior Health member population (age 65+), you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an integral part of our patient’s primary care team both on a local office level and as a part of your larger district. You’ll utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients. You will use a growth mindset to navigate the rapidly changing technology and workflows that keep us on the forefront of modern day healthcare, all while providing best in class, human-centered care to our patients. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll work on:

• Provide best in class venipuncture services
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization 
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Phlebotomy experience and/or certification preferred
• Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $21.50-$23.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role, working 40 hours per week, based in-person with our team and patients at offices in Aurora, CO, working Monday-Friday, 8:00am-5:00pm, at one of our offices presently focused on our Senior Health member population (age 65+).

As our Sr. Technical Project Manager you will… 

Lead the planning and delivery of internal digital, web, and systems initiatives that support the agency’s operations and long-term scalability. Sitting within the Enterprise Operations team, this role works at the intersection of business needs, technical execution, and operational rigor.

You will partner closely with leadership, Tech Ops, and cross-functional teams to turn complex requirements into clear plans, coordinate delivery across multiple workstreams, and help ensure internal tools and platforms are effective, scalable, and well managed. This role is ideal for someone who brings strong project management discipline, technical fluency, and experience operating in an agency environment where priorities move quickly and teams must stay highly aligned.

Be Accountable and Responsible

• Own the end-to-end coordination of internal technical projects, including scoping, estimates, timelines, budgets, dependencies, risks, and change management
• Act as a key bridge between leadership and technical teams, translating business priorities into structured execution plans and communicating delivery status, tradeoffs, and risks clearly
• Partner with Tech Ops and other internal stakeholders to support the delivery and ongoing evolution of internal platforms and tools, including the MERGE Website, AI Garage, Intranet, and other operational systems
• Coordinate projects across website development, CMS environments, custom applications, internal tools, and marketing technology platforms
• Support work involving enterprise and marketing systems such as Salesforce, Adobe, HubSpot, ERP and CRM platforms, and other connected applications
• Bring structure to project delivery across teams by leading planning, estimation, documentation, status reporting, and meeting execution
• Manage resource planning and capacity coordination across disciplines, helping assign work realistically, balance priorities, and maintain delivery momentum without overloading teams
• Identify risks, blockers, and scope issues early, and work with stakeholders to resolve them before they impact budgets, timelines, or quality
• Track project financials, actual hours against plan, and scope changes to support sound operational decision-making and overall delivery health
• Help enforce consistent agency delivery practices and align project execution with established PMO standards and best practices
• Identify opportunities to improve workflows, strengthen team coordination, and support the implementation of more efficient or AI-enabled operational processes where appropriate

What success looks like

• Internal projects are delivered with clear plans, realistic timelines, and strong coordination across teams
• Leadership and stakeholders have visibility into progress, risks, resource needs, and scope changes throughout the project lifecycle
• Resource planning is proactive, balanced, and responsive to changing priorities 
• Delivery processes become more consistent, efficient, and scalable over time, with lessons learned shared across teams
• Internal platforms and operational systems are supported by disciplined project execution that improves usability, reliability, and business value

These are the qualifications we’re looking for

• 6+ years of experience in technical project management, digital operations, or similar, within an agency, enterprise, or complex cross-functional environment
• Strong experience managing technical projects from kickoff through delivery, including scoping, estimation, scheduling, budgeting, risk management, and stakeholder communication
• Proven ability to work across disciplines such as Engineering, Creative, Data, Client Experience, Finance, Talent, and Operations to align delivery with broader business goals
• Experience with resource planning, capacity management, and coordinating work across multiple teams and competing priorities
• Familiarity with website development, CMS platforms, marketing technology ecosystems, custom applications, and internal business systems
• Working knowledge of modern software delivery practices and the SDLC, including Agile, Waterfall, and evolving AI-enabled workflows
• General familiarity with technical environments such as GCP, Firebase, CRM and ERP systems, and integrated marketing platforms
• Ability to translate technical constraints into business implications and communicate effectively with both technical and non-technical stakeholders
• Strong judgment, organization, and follow-through, with a practical approach to solving problems and improving how work gets done
• Familiarity working in environments with data privacy, security, and compliance considerations such as GDPR, SOC2, and CCPA

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $89,000 - $118,000 based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

About the Opportunity

The Customer Insights & Adoption (CIA) team is hiring a Senior Product Architect, Internal Tools (f/m/d) to design and build internal products that help Contentful teams work smarter. This role serves internal product development, turning ambiguous workflow problems into useful systems that improve how Customer Experience, Sales, and Partner-facing teams operate every day.

This is a hands-on role with approximately 60% implementation and 40% architecture and planning. You will actively contribute production code while owning technical design and direction for a focused set of internal tools that support pipeline, retention, and customer experience outcomes. You’ll prototype, iterate, and operationalize internal systems that are lightweight where they should be, durable where they need to be, and designed for clear long-term ownership.

If you are excited by the idea of shipping high-leverage internal tools, bringing order to messy workflows, and translating promising prototypes into systems people actually rely on, this role offers the chance to have visible impact across the business.

Why this role matters

CIA’s internal tools work is part of how we turn customer, field, and partner insights into operational advantage. The right tools help our teams move faster, reduce manual work, improve data quality, and create a more consistent way of supporting customers and partners. This role exists to make those improvements real — not as one-off experiments, but as well-scoped internal products and patterns that deliver demonstrable value for our internal teams.

• Join a high-impact team building internal products that improve customer experience, strengthen field effectiveness, and help Contentful scale more effectively
• Shape how CIA approaches internal product development, R&D, and technical architecture — with meaningful room to influence both the systems we build and the way we build them
• Work on a wide range of interesting problems, from internal apps and integrations to structured data workflows, experimentation, and AI-assisted tooling
• Partner with deeply cross-functional stakeholders across CX, Sales, Partnerships, Product, IT, and Platform teams, with visible impact on how Contentful operates internally

What to expect? 

This is a hands-on role with approximately 60% implementation and 40% architecture and planning

• Own and evolve a focused set of internal tools, utilities, and integrations that support the Customer Experience organization (CSMs, Support, Professional Services, Learning Services) and cross-functional internal users such as Sales, Partnerships, and Pricing & Packaging
• Lead R&D and rapid prototyping efforts to identify high-leverage solutions, then determine which ideas should remain lightweight, which should be operationalized, and which should be designed for clean handoff to other teams
• Build production-quality front-end and back-end code, including API design, data flows, resilience, observability, and robust internal user experiences that align with our design system and engineering standards
• Apply component-based and front-end best practices to ensure internal tools are consistent, scalable, and maintainable
• Leverage Contentful and other internal platforms where appropriate to create reusable patterns and scalable internal solutions rather than reinventing common capabilities from scratch
• Explore and implement web crawler and scraper approaches, structured extraction workflows, and other internal data-ingestion patterns
• Explore and implement AI-assisted workflows where relevant to improve internal tools, accelerate development, and support pragmatic experimentation without compromising quality or maintainability
• Collaborate with IT, InfoSec, Platform, Legal, and Privacy partners on responsible data handling, hosting, identity, compliance, and operational readiness
• Define success metrics, instrument telemetry, report impact, and document architecture & playbooks so that stakeholders understand where they unlock value for Sales, CSMs, Professional Services, and adjacent teams, and how other teams can support or extend the systems over time

What success looks like

• Customer Experience, Sales, and partner-facing internal teams rely on a focused set of internal tools that are easy to use, well adopted, and meaningfully improve how work gets done across the business
• Internal tools built by this role are consistent, scalable, and reliable, reflecting strong front-end patterns, sound API and data-flow design, and user experiences that align with Contentful’s design system and internal platform standards
• Stakeholders have clear visibility into the impact of CIA-built systems through trusted success metrics such as adoption, time saved, data quality, and reliability, and use those signals to prioritize future investments
• Cross-functional partners experience CIA as a pragmatic, high-leverage internal product and architecture function that can take ambiguous problems, define the right solution, and deliver useful systems that support pipeline, retention, and customer experience outcomes
• Reusable patterns, technical documentation, and operating playbooks make it easier for adjacent teams to build on this work, support it over time, and extend internal tooling without accumulating unnecessary complexity or one-off solutions

What you need to be successful

• Demonstrated ability to balance system design with hands-on implementation, including recent experience contributing to production codebases
• 7–10 years building and operating production web applications
• Hands-on expertise with modern TypeScript, React and Next.js (or equivalent), state management, testing, performance, and accessibility best practices
• Back-end experience with Node.js and TypeScript, API design, eventing or queues, and serverless or containerized services, along with sound observability practices across logs, metrics, and traces
• Experience with Contentful or similar API-first CMS and composable content platforms
• Ability to translate ambiguous requirements into clear technical designs and scalable implementations, engineered for maintainability and ownership transfer
• Experience designing web application architectures, data flows, and integration points across multiple systems, with judgment about when to build a full product, when to automate, and when to keep a solution intentionally small
• Experience establishing lightweight engineering practices for a small team, including clear documentation, code review norms, testing approaches, release discipline, and operational readiness
• Mentorship and technical leadership that raises the bar on code quality, design rigor, and documentation while helping peers make better architectural decisions
• Clear written and verbal communication with technical and non-technical stakeholders, along with a bias for action and evidence-based decision making

Nice to Have

• Practical experience with AI and LLM-based workflows, particularly spec-based development, evaluation, and test or guardrail processes
• Experience working with component-based front-end architectures and design systems, including design tokens, component libraries, CSS architecture, accessibility, and Figma design and development experience
• Familiarity with web crawling and scraping approaches, including structured content extraction, normalization, and change detection
• Experience building internal tools, dashboards, or workflow systems for customer-facing, revenue, or operations teams

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive equity awards for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, or remotely in the United States region.

Responsibilities

• Manage a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers
• Help develop a clear technical vision and comprehensive roadmap for our runtime environment, balancing long-term strategic infrastructure goals with immediate engineering needs
• Contribute through light hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges
• Act as the primary liaison for the Fleet Management team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations

You may be a good fit if you:

• Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams
• Possess a customer-focused mindset, treating internal developers as your primary users
• Value efficiency in processes and operations, and have a track record of optimizing team workflows
• Prefer automation over manual processes ("allergic to ops work"), fostering a culture of building software solutions to eliminate toil
• Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions
• Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps
• Have a high level of empathy, responsibility, ownership, and accountability
• Excellent verbal and written technical communication skills

Strong candidates may also have experience with:

• Leading major architectural shifts, such as migrating teams from traditional IaC to Operator-driven lifecycle management
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426152

The Executive Administrator to the CEO at GHX is a highly organized, detail-oriented, and proactive professional responsible for supporting the CEO and Chief of Staff, while partnering with other senior executives as needed. This role requires a high degree of professionalism, strong judgment, extreme discretion, and the ability to anticipate needs while working with minimal supervision. The Executive Administrator collaborates closely with the Executive Administrator team and reports to the Sr. Manager of PX Administration and Program Management. 

This role serves as a trusted partner to the Office of the CEO, ensuring seamless coordination of executive priorities, board engagement, travel, and strategic events. 

Executive Support 

• Manage complex calendars for the CEO and Chief of Staff, including scheduling, adjusting meetings, resolving conflicts, and coordinating priorities across stakeholders; identify, anticipate and proactively resolve schedule conflicts as they arise, and routinely audit calendars with a two-month look ahead. 

• Proactively manage and prioritize competing executive requests, ensuring alignment with the CEO’s strategic priorities and time allocation. 

• Prepare, edit, and review documents, presentations, and executive communications with accuracy and professionalism. 

• Track and reconcile executive expenses, manage P-Card purchases, process expense reports, and monitor procurement and payment approvals in accordance with company policy. 

• Attends executive offsites and leadership meetings to coordinate logistics and ensure follow-through on administrative needs. 

• Serve as primary Point of Contact for internal and external stakeholders on matters pertaining to CEO and Chief of Staff. 

• Provide personal support to the CEO. 

Board of Director Support 

• Serve as a liaison to Board of Directors (BOD). 

• Align with the Chief of Staff and external board executive support teams to ensure BOD meetings are scheduled on a rolling 12-month cadence. 

• Schedule all BOD meetings and organize all onsite meeting logistics. 

• Provide travel support and expense reports for Board members, as needed for GHX-related business. 

• Maintain Board Fracture document ensuring all details are accurate and updated as needed. 

Travel & Logistics 

• Coordinate domestic and international travel arrangements, including flights, hotels, meals, and transportation.  

• Provide real-time support for changes or disruptions to travel schedules, proposing options, and coordinating changes.  

• Develop comprehensive itineraries for conferences, offsites, and multi-stop travel. 

Meeting & Event Coordination 

• Plan and coordinate executive-level events, including venue selection, catering, logistics planning, and onsite support; proactively solve issues independently.  

• Assist with small and large-scale special projects, including planning conferences and events. 

Operational & Administrative Support 

• Partner closely with the Executive Administrator team to ensure continuity of support and operational excellence across the executive leadership team. 

• Proactively assess administrative needs, prioritize tasks, and recommend effective solutions to support team and business operations. 

• Organize and maintain electronic and physical files in compliance with GHX Security and Compliance guidelines. 

• Follow all GHX policies, including Travel & Expense, Compliance, and Security policies. 
  
• Support additional assignments as requested. 

Qualifications 

• Bachelor’s degree in business administration, communications, or related field preferred. 

• 7+ years of experience in executive administration or related role, supporting C-Suite leadership and Board of Directors 

• Based in Denver, Colorado. 

Knowledge, Skills, and Abilities 

• Strong organizational skills with keen attention to detail. 

• Expert prioritization and time management skills with the ability to manage multiple tasks and deadlines. 

• Ability to handle sensitive information with confidentiality and discretion. 

• Comfort and experience working independently and collaboratively in a fully or semi-remote, fast-paced, and frequently changing environment. 

• Excellent written and verbal communication skills. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 

Travel Requirements 

• Moderate travel (up to 10%) required to attend executive offsites, administrative team meetings, and company functions.
• Travel includes domestic trips as directed by the Sr. Manager of PX Administration and Program Management or at the request of executive leadership. 

The compensation for this role is: $81,000- $108,000

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us  here: https://www.ghx.com/about/careers/

#LIAK

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Join the Square Strategic Account Management team and help our merchants grow their business! The Strategic Account Management team partners with Mid Market business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals.

As a Strategic Account Manager on our Strategic Food and Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F&B team lead, your role is all about building meaningful partnerships with Square sellers in the food & Beverage space—understanding their unique needs, crafting innovative solutions, and championing them within Square.

In this role, you’ll become a creative problem-solver, finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor, you’ll not only support clients day-to-day but also uncover new growth opportunities, expanding partnerships that fuel their success. This is your chance to be a pivotal force in your clients' journeys, advocating for them with decision-makers and turning their challenges into achievements.

You Will

• Own and maintain relationships across a portfolio of 175+ strategic food and beverage sellers, driving account expansion, retention, and satisfaction
• Understand Food and Beverage customer needs to help achieve their business goals through Square 
• Cross sell and upsell products based on discovering customer needs
• Effectively and strategically address customer concerns and issues
• Help grow our managed accounts program through contracts and renewals
• Conduct business reviews as needed to assess all aspects of the partnership
• Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

You Have

• 2+ years experience in Sales, Account Management or a related field
• Experience discovering and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to achieve revenue targets
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can help better serve small and medium size businesses
• Experience within the Food and Beverage industry is preferred

Candidates must live within 50 miles of the following locations: Denver, CO

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $111,700 - $156,600

Zone B: $103,800 - $142,800

Zone C: $98,200 - $135,100

Zone D: $89,400 - $122,900

Amounts listed above include target variable compensation.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from
• Equity in a rapidly growing startup backed by top-tier VCs

The Role:

As a Manager, Onboarding, you are responsible for leading a team of Onboarding Specialists, ensuring they deliver an exceptional onboarding experience to our service professionals (Pros). You work closely with the Senior Manager and Director to ensure that your team is equipped to help new customers successfully integrate into our platform and get the most value from our services from day one. You are passionate about our mission to serve our Pros and are dedicated to ensuring they have a seamless onboarding experience. Your role involves coaching your team to success, providing support on escalations, and acting as their primary resource. Success in this role requires developing a high-performing team and ensuring your team delivers a best-in-class onboarding experience.

Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our Pros. Our success is their success.

What you do each day:  

• Drive key metrics for the Onboarding team, including but not limited to: Onboarding Completion Rate, Time to Value, Customer Satisfaction Score, and Retention Rate
• Manage team schedules and daily attendance to ensure adequate staffing to meet the needs of our Pros during the critical onboarding phase 
• Conduct weekly performance reviews to identify areas of opportunity and support the growth of your team
• Ensure proper escalation processes are followed and take action when necessary to resolve issues promptly
• Oversee timecards, ensuring timely submission and accurate data management
• Manage monthly performance metrics and bonuses for the Onboarding team
• Track all key metrics with accuracy, regularly reporting to management and providing feedback to your team
• Document all one-on-one meetings, performance discussions, and coaching sessions to ensure continuous development

Qualifications: 

• Bachelor's degree or equivalent experience required
• 2+ years of management experience in Customer support or related field
• Proven track record of meeting and exceeding performance metrics consistently
  
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

What will help you succeed in this role:

• Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills, with a focus on team development and customer satisfaction
• Ability to motivate and inspire your team to deliver exceptional service
• Proactive problem-solving skills with a focus on improving processes and outcomes

Location Dependent Information

This role is open to candidates and the expected salary range for this role is  $70,000-$82,500. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Privacy Notice for California Job Candidates - Housecall Pro

About The Role: 

• We're looking for a Staff Software Engineer who wants real ownership in a fast-moving environment. 
• You'll help design, build, deploy, and operate the software that runs Urban Sky's manufacturing operation—a full-stack MRP system that tracks inventory, work orders, bills of materials, quality holds, and serialized parts from receiving through final integration. It's the operational backbone of how we actually build balloons. Because the company is growing quickly, the scope of the role will evolve over time, and you'll have meaningful influence over what we build next and how we build it. 
• You'll work shoulder-to-shoulder with the people using the software every day—manufacturing technicians, logistics coordinators, quality inspectors, and finance. There's no product manager between you and them. You'll learn how parts flow through the building, what makes a quarantine workflow painful at 3pm on a Friday, and how a missed traceability record turns into a compliance problem. Translating messy physical processes into clean software is most of the job. 
• The interfaces you build are for operators, not consumers. A shop-floor tech holding a tablet, scanning a barcode, working through a multi-step assembly procedure—that's your user. Touch targets, scanner integration, and drag-and-drop work instructions matter more than landing-page polish. 
• We operate in an aerospace-regulated environment (AS9100). Every mutation needs an audit trail. Serialized parts need end-to-end traceability. "Move fast and break things" doesn't apply to production data. We still move fast—but with the discipline that comes from knowing a corrupted record can ground a flight. 
• You don't need prior MRP or manufacturing experience. You do need to be excited—or at least not intimidated—by learning a complex business domain alongside the code. 
• If you enjoy small teams and solving ambiguous problems, this role is likely a great fit. 

What You'll Do 

• Our overall software team is roughly 7 people, and this team will be just 2 people, everyone works across the stack. That's not aspirational—it's required. A small team with real ownership only works if everyone can contribute quickly and adapt as the company and product evolve. 
• Senior engineers here build trust by shipping early and expanding their scope through demonstrated ownership. 

What we need you to do right away

• We expect senior engineers to become productive almost immediately. 
• In your first days and weeks, you will: 
  • Set up your environment and start committing code within your first day or two 
  • Learn existing systems by improving them, not by watching from the sidelines 
  • Fix bugs, tighten rough edges, and ship small enhancements to production 
  • Participate in deployments, debugging, and operational workflows 
  • Use AI tools from the start to understand the codebase and accelerate contributions 
  • Ask questions, propose improvements, and engage in technical decisions 
• You won't be waiting for a long ramp period. 
• You'll build context by doing real work that ships. 

What you will grow quickly into

• As you gain context, scope expands fast. 
• Within your first couple of months, you'll be expected to: 
  • Own meaningful areas of our stack across backend, frontend, and infrastructure 
  • Lead design and implementation of projects that may span quarters 
  • Make architectural decisions with an eye toward reliability, operability, and future change 
  • Work directly with operators and stakeholders—often non-engineers—to refine solutions 
  • Drive systems from concept → implementation → production → iteration → support 
  • Continuously simplify, improve, and evolve what you own 
  • Help the team move faster by raising technical quality and reducing friction 
• By this point, you're not just contributing—you're a primary owner. 
• There are no lanes to stay in and no handoffs to hide behind. 
• If something feels confusing to an operator, that's an engineering problem. 
• If a system is brittle, slow, or overbuilt, that's an engineering problem. 
• If a workflow on the shop floor doesn't match the software, that's an engineering problem. 
• If requirements change mid-stream, that's reality—and adapting thoughtfully is part of the job. 
• If AI-generated code is messy, that's also an engineering problem. 
• You'll own systems end-to-end, from design through production and long-term maintenance—even as those systems evolve. 

Our engineering principles 

• These principles guide how we build systems in a fast-moving, real-world environment. 
• Design for operations, not just implementation 
• Software doesn't stop at merge. We design systems that can be deployed, monitored, debugged, and safely operated under changing constraints. 
• Favor simple, adaptable systems 
• Clarity beats cleverness—especially when systems need to change quickly. 
• Own the full lifecycle 
• Engineers are responsible for their systems from design through production, operational support, and ongoing evolution. 
• Build reliability through feedback 
• Observability is a first-class concern. Logs, metrics, and traces help us understand how systems behave as usage and requirements change. 
• Use abstraction sparingly and intentionally 
• Abstractions should make change easier, not harder. If they obscure failures or slow iteration, they're the wrong choice. 
• Scale and evolve based on evidence 
• We increase complexity, performance, and scale in response to real operational needs—not speculative futures. 
• Leverage AI with engineering judgment 
• We use AI aggressively to increase velocity and explore solutions, while remaining fully accountable for correctness and maintainability. 
• Embrace iteration as the default 
• Progress comes from frequent adjustments and steady improvement, not rigid plans. 

AI-assisted development 

• AI isn't supplemental here. It's a core part of our SDLC. 
• We use Claude Code for feature implementation, run automated multi-agent code review on pull requests, and have AI-driven quality checks integrated into CI. A meaningful portion of production code is AI-written and human-shaped. The skill we care about isn't typing speed or autocomplete—it's the judgment to review, restructure, reject, or rewrite AI output until it's correct, readable, and operable. 
• We expect you to: 
  • Use AI tools daily for implementation, debugging, refactoring, and exploration 
  • Adapt quickly as tools, models, and workflows evolve 
  • Apply strong judgment to AI-generated code—you're accountable for what ships, not the model 
  • Use AI to build production systems, not just prototypes 
  • Treat AI as leverage, not a replacement for understanding 
• We care far more about how you use AI than which model you prefer. 

What we are looking for

• This is a senior role. We're optimizing for experience, judgment, and adaptability. 
• You likely have: 
  • 8+ years of professional software engineering experience 
  • Strong fundamentals in system design, data structures, and architecture 
  • Experience building and operating backend systems at scale 
  • Solid instincts for data modeling, schema design, and SQL 
  • Comfort with cloud infrastructure and modern DevOps practices 
  • Experience owning production systems in environments that evolve quickly 
  • Strong communication skills and the ability to collaborate as priorities shift 
• You probably enjoy: 
  • TypeScript and modern web development 
  • Designing clean APIs and well-structured monoliths 
  • Thinking carefully about data models, schemas, and migrations 
  • Infrastructure, reliability, and operational excellence 
  • Mentoring others and raising the bar for the team 
• Learning quickly and adjusting course as new information emerges

Technologies (not a checklist) 

• We currently work with technologies such as: 
  • TypeScript / JavaScript 
  • React, Vite, Mantine UI 
  • tRPC for API contracts 
  • PostgreSQL (raw SQL and migrations, not just an ORM) 
  • ClickHouse for analytics 
  • Playwright for end-to-end testing 
  • AWS, Terraform, Docker 
  • CI/CD pipelines 
• You don't need experience with every tool—but you should be comfortable learning new systems as the stack evolves. 

 Benefits 

• Salary $150,000 - $180,000 per year  
• Stock Options 
• Medical, Vision and Dental 
• Unlimited Vacation Days 
• Cell Phone Bill Stipend 

About the opportunity

The RFP Program Manager owns the end-to-end lifecycle of RFPs, RFIs, RFQs, and due diligence questionnaires. This role serves as the central coordinator for enterprise proposal development, ensuring high-quality, compliant, and timely responses aligned with company positioning and standards.

You will operate at the intersection of Sales, Deal Desk, Product, Legal, Security, and Finance, driving structured, scalable proposal execution.

What to expect?

• Lead and project-manage the full RFP lifecycle from intake through submission
• Assess requirements and build structured response plans, timelines, and ownership
• Coordinate cross-functional inputs (Sales, Legal, Security, Product, Engineering, Finance)
• Draft, edit, and refine responses for clarity, accuracy, and consistency
• Ensure alignment with product positioning, commercial terms, and company standards
• Own, maintain and evolve the RFP knowledge base / content library
• Track deadlines, risks, approvals, and deliverables to ensure on-time submission
• Ensure compliance with technical, security, pricing, and contractual requirements
• Support post-submission activities (clarifications, best and final offers, follow-ups)
• Drive continuous improvement through metrics, reporting, and process enhancement

What you need to be successful?

• 3–5+ years in RFP/proposal management, sales operations, or solution engineering
• Strong project management and organizational skills
• Excellent written communication skills and attention to detail
• Ability to operate cross-functionally in fast-paced, high-growth environments
• Familiarity with SaaS business models strongly preferred
• Experience with proposal tools (e.g., Loopio, RFPIO, Arphie) a plus

What success looks like

• High-quality, consistent, and on-time RFP submissions
• Scalable and well-maintained proposal content library
• Efficient cross-functional coordination with minimal friction
• Clear visibility into pipeline, timelines, and risks
• Continuous improvement in response quality and turnaround timing

Ideal profile

• Ownership mindset with strong attention to quality and deadlines
• Structured thinker who can manage complex, multi-stakeholder workflows
• Comfortable driving alignment across technical and business teams
• Balances speed with accuracy and compliance

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/02/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $126,000- $170,000

About the opportunity

We’re looking for an experienced Analytics Engineer to help build the next generation of Contentful’s analytics foundation, powering Insight 360, our unified Snowflake-based data platform.

In this role, you’ll design and maintain robust, scalable data models that make our business data accessible and actionable across all teams. You’ll collaborate with engineers, analysts, and business stakeholders to deliver high-quality, trusted datasets that enable data-driven decision-making across the company.

Your work will sit at the heart of Contentful’s data evolution, helping us move to a modern, governed, and insight-led architecture.

What to expect?

Data Modeling & Transformation

• Design, build, and maintain efficient, scalable analytics models in dbt and Snowflake.
• Transform raw data from diverse domains (product, finance, sales, marketing, operations) into analytics-ready structures.
• Apply best practices in modularity, documentation, and testing to ensure long-term reliability.

Pipeline Ownership

• Take ownership of analytics engineering projects end-to-end: from scoping requirements through implementation and monitoring.
• Develop reusable, maintainable data transformations that enable self-serve analytics in Tableau and other BI tools.

Enablement & Collaboration

• Partner with analysts, data scientists, and business teams to define and deliver trusted data assets.
• Collaborate with data platform engineers to optimize performance, governance, and cost efficiency in Snowflake.
• Contribute to the shared data catalog and drive adoption of best practices across analytics and engineering teams.

What you need to be successful?

Required

• Experience: 3+ years in analytics engineering, data engineering, or BI development in a modern data stack environment.
• Data Modeling: Proven expertise with SQL to build modular and well-documented data models in dbt. Understanding of various data modeling techniques.
• Warehouse Experience: Deep knowledge of Snowflake (warehouses, roles, virtual warehouses, performance tuning).
• Collaboration: Strong ability to work cross-functionally with analysts, engineers, and business stakeholders to translate needs into technical solutions.
• Data Ops: Experience applying version control, testing, and observability practices in dbt or similar frameworks.

Preferred

• Visualization: Experience structuring data for BI tools such as Tableau, focusing on scalability and performance.
• Ingestion & Orchestration: Familiarity with Airflow, or similar tools for data ingestion and orchestration.
• Reverse ETL: Working knowledge of tools like Hightouch for operationalizing insights back into business systems (e.g., Salesforce, Gainsight).
• Governance: Understanding of data cataloging, lineage, and documentation using tools like Atlan

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/21/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $119,000- $161,000

About the opportunity

We are seeking a Data Engineer to help design, build, and scale modern data solutions that power analytics, operational reporting, and business decision-making across the company. You will work closely with our data, analytics, and business teams to develop high-quality data pipelines, models, and integrations that deliver clean, reliable, and actionable data.

You will join a small, cross-geography engineering team operating with a product mindset - delivering iterative value, partnering closely with business and analytics stakeholders, and owning both build and run responsibilities of a mission-critical platform.

What to expect?

• Design, build, and maintain scalable data pipelines and transformations across multiple systems and sources.
• Develop high-quality data models that support analytics, reporting, and operational use cases.
• Partner with analytics, product, and business stakeholders to understand data needs and translate them into technical solutions.
• Implement strong data quality, validation, and monitoring processes to ensure reliability and trust in the data.
• Optimize data storage, processing, and performance within cloud data warehousing environments.
• Contribute to the development and evolution of our modern data platform, including tooling, standards, and best practices.
• Support data platform operations—troubleshooting issues, improving reliability, and ensuring SLAs are met.
• Collaborate with cross-functional partners on governance, documentation, definitions, and data stewardship.
• Implement CI/CD practices and Infrastructure-as-Code (IaC) to automate deployment, testing, and environment management.
• Participate in code reviews, design discussions, and operational on-call rotations as needed.

What do you need to be successful?

Required

• 3–6+ years of experience in Data Engineering or a similar technical role.
• Strong SQL skills and experience working with cloud data warehouses (e.g., Snowflake, Redshift, BigQuery).
• Experience building and maintaining ETL/ELT pipelines using tools such as dbt, Airflow, or similar frameworks.
• Proficiency in Python or another scripting language.
• Strong understanding of data modeling, data structures, and modern data architecture patterns.
• Experience with CI/CD workflows, version control (Git), and Infrastructure-as-Code tools (Terraform a plus).
• Familiarity with data governance, quality, lineage, and cataloging concepts and tools.
• Demonstrated ability to collaborate with analysts, engineers, and business partners in a cross-functional environment.
• Excellent communication skills and a product-focused mindset.

Preferred

• Experience with monitoring/observability tools (e.g., Monte Carlo, Datadog).
• Experience with BI tools such as Tableau or Looker.
• Background in distributed systems, APIs, or event-based architectures.
• Exposure to data security, compliance, or privacy frameworks.
• Experience utilizing AI for development.

What we're looking for

• A builder who enjoys solving complex data challenges with clean, reliable, scalable solutions.
• A collaborator who thrives in cross-functional environments and communicates clearly.
• A problem-solver who cares about quality, consistency, and long-term maintainability.
• Someone who wants to make a measurable impact by empowering data-driven decision-making across the company.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/23/26

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $119,000-$161,000

About the Opportunity

As a Revenue Enablement Program Manager at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities.

What to expect? 

• Join a fast-paced, high-impact Enablement team shaping field performance and strategic outcomes across global GTM segments
• Design and deliver structured enablement programs tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles
• Partner closely with our Sales and broader Field leadership team on initiatives that strengthen core Sales capabilities and drive revenue growth
• Own cross-functional collaboration with Marketing, Finance, People and Operations to support company-wide enablement goals
• Contribute to measurable performance by using KPIs, dashboards, and feedback loops to optimize enablement outcomes
• Act as a program owner and facilitator, delivering in-person and virtual training, e-learning experiences, and onboarding integration
• Ensure alignment with Sales Readiness tools, learning pathways, and content management best practices

What you need to be successful

• 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles
• Understanding of key Sales roles, GTM processes, and measurement to effectively partner with Sales leadership on initiatives that strengthen core Sales capabilities and drive revenue growth.
• Training delivery experience or an aptitude to deliver in-person/virtual training to Field teams in an engaging and enthusiastic manner 
• Strong project management skills, with a proven ability to prioritize and drive complex initiatives to completion
• Comfort operating autonomously, with experience collaborating across remote and in-office environments
• Effective communicator and facilitator, skilled at simplifying complex information for diverse GTM audiences
• Experience with global stakeholder management, including Field leadership and cross-functional teams
• Proficiency with enablement platforms, Salesforce, LMS systems, and content management tools

Preferred qualifications:

• Background in SaaS or Cloud Technology, ideally within the DXP space
• Track record in enablement program design, including role-based learning, gamification, and performance tracking
• High emotional intelligence, interpersonal fluency, and the ability to build trust across diverse teams
• Growth mindset with a bias for action, resilience, and a touch of humor

What’s in it for You

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

The application deadline is 06/07/26

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Colorado Salary Statement: The salary range displayed applies to potential hires who will work or reside in Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example.

Colorado Salary Range: $100,000 - $136,000

This is a hybrid role where office attendance in Denver is expected 2 days per week (Tuesday and Thursday). A $100 monthly transportation/parking stipend is provided.

About the Opportunity

Contentful is looking for a Software Engineer to join our Ecosystem product line with a primary focus on Marketplace. In this role, you will help build, maintain, and grow the systems, apps, and workflows that expand what customers can do with Contentful.

You will work across the Marketplace surface area and adjacent ecosystem tooling, helping us deliver high-impact apps, improve the contribution and review pipeline, and scale the ways internal and external developers build on top of Contentful. While Marketplace is the primary focus, this role should also be able to contribute across adjacent Ecosystem areas, such as Extensibility and Developer Experience, when priorities call for it.

This role is ideal for an engineer who is strong in front-end product work but not limited to it: someone who is comfortable moving between React surfaces, Node.js services, APIs, developer tooling, and production operations as needed. We are looking for a product-minded full-stack engineer who enjoys strong cross-functional collaboration and taking growing ownership of software through its full lifecycle in production.

We are also evolving how we build software. We increasingly use AI-assisted development workflows to accelerate delivery, reduce menial workload, and improve leverage across the software development lifecycle. We are looking for an engineer who is genuinely excited to experiment with these tools — not just adopt them passively, but bring strong engineering instincts to getting the most out of them.

 What to expect?

• Design, build, and maintain Marketplace features, apps, and supporting services that improve the experience for both app builders and app installers.
• Contribute to the systems and tooling that help Contentful teams and partners bring new apps and integrations to market faster.
• Contribute across adjacent Ecosystem problem spaces, including extensibility workflows, developer tooling, internal platform capabilities, and backend services that support developers building on Contentful.
• Improve contribution workflows, trust and safety checks, maintainability, and operational quality across Marketplace and ecosystem surfaces.
• Partner closely with product, design, and engineers across Ecosystem to shape solutions that solve meaningful customer and business problems.
• Help generalize, polish, and productionize internally-built apps and ecosystem contributions so they can be supported long term by Marketplace Engineering.
• Own software in production, including debugging issues, improving observability, strengthening reliability, and participating in support and operational responsibilities.
• Use AI-assisted workflows across planning, implementation, debugging, and documentation where they create real leverage.
• Help the team improve how we use AI in engineering by sharing practices, refining workflows, and contributing to a healthy engineering culture around quality and speed.

What you need to be successful

• Roughly 4-7 years of relevant software engineering experience
• Solid professional software engineering experience building and maintaining production systems.
• Strong experience with TypeScript and Node.js, plus solid experience building user-facing product surfaces in React or similar front-end frameworks.
• Clear strength in front-end engineering, paired with real comfort contributing to backend services, APIs, and developer-facing tooling rather than working exclusively in the UI layer.
• Experience designing and evolving APIs, integrations, and services used by other engineers, partners, or customers.
• Good judgment around reliability, maintainability, security, and technical tradeoffs in a product environment.
• Comfort working across the stack and across boundaries, from user experience to backend behavior to operational concerns.
• Strong communication and collaboration skills, including experience working cross-functionally and asynchronously across teams and time zones.
• A product mindset and real empathy for developers, partners, and customers.
• Practical experience using AI tools to improve engineering productivity, with the ability to evaluate outputs critically and maintain a high quality bar.

Nice to Have

• Experience with developer platforms, SDKs, app frameworks, marketplaces, extensibility products, or integration ecosystems.
• Experience with AWS, Terraform, Kubernetes, Cloudflare, or related cloud infrastructure.
• Experience maintaining or contributing to public or shared developer tooling.
• Familiarity with AI-native product surfaces, agentic workflows, or systems that connect software to external tools and services.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This position is not eligible for visa sponsorship. Applicants must be authorized to work without visa sponsorship by the start date of employment.

Salary Statement: The salary range displayed is specifically for potential hires who will work or reside in Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, the applicant’s skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).

Salary Range: 136,000 - 184,000 [This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

This posting is open for 4 weeks from the date of posting.

About the opportunity

We are seeking a Manager Order-to-Cash (O2C) Operations to lead day to day -execution across order management (including provisioning), billing, credit, and collections.

This role plays a critical part in sustaining operational excellence while strengthening our O2C foundation to support continued scale. As transaction volume and enterprise complexity grow, this leader will ensure disciplined execution, protect working capital, and reinforce revenue governance standards.

This position reports to the Senior Director, Quote-to-Cash and serves as a key operational partner across Finance and Sales for O2C execution matters.

What to expect?

End-to-End O2C Operations

• Lead daily operations across order management, billing, credit, and collections.
• Serve as the primary operational escalation point for O2C-related matters.
• Ensure billing accuracy, disciplined credit evaluation, and effective collections performance.
• Run structured operational reviews (aging, billing quality, SLA monitoring, exception management).
• Identify and proactively resolve operational risks.

Working Capital & Performance Management

• Own key O2C performance metrics including DSO, aging quality, dispute trends, and billing accuracy.
• Monitor performance and support corrective actions to maintain strong cash flow
• Strengthen billing frequency and payment term discipline in partnership with Sales and Deal Desk.
• Support predictable cash flow through disciplined execution.

Cross-Functional Partnership & Governance

• Partner with Deal Desk to ensure deals are operationally sound and executable.
• Collaborate with cross-functional stakeholders (Finance, Sales, Rev Rec) to support GTM initiatives. Escalate structural issues appropriately while resolving operational matters independently.
• Partner with cross-functional teams to support various Go-To-Market (GTM) initiatives within the O2C domain.

Tools, Automation & AI Enablement

• Support adoption and effective use of O2C tools (e.g., Klarity,CreditPulse,Tesorio)-
• Identify and assess opportunities to leverage automation and AI within O2C workflows.
• Support Zuora-related initiatives from an operational readiness and execution perspective.  Partner with systems teams on enhancements and process improvements.

Team Leadership

• Lead, coach, and develop a team of -3-4 analysts across order management/billing and credit/collections.
• Solidify the newly created O2C team and build cross-training across the team.
• Establish clear performance expectations and accountability standards.
• Strengthen team capability to support increasing scale and complexity.

Scale & Continuous Improvement

• Improve operational scalability without proportional headcount growth.
• Standardize processes and documentation to reduce friction and risk.
• Contribute to ongoing improvements in O2C operations as business complexity evolves.-

What you need to be successful?

• Relevant experience in order-to-cash operations, including billing and/or credit & collections, within SaaS or subscription-based environments.
• Strong operational discipline and working capital awareness.
• Confidence engaging cross-functional stakeholders, including Sales.
• A structured thinker with a bias toward execution and continuous improvement.
• Experience leveraging operational tools and automation to drive efficiency.

Comfortable operating in a fast-growing, scaling environment.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/07/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $111,000- $150,000

About the opportunity

Contentful is seeking a Senior Business intelligence Analyst to join our growing Field organization. In this highly visible and impactful role, you will serve as the analytics thought leader for our Field Organization, transforming data into actionable insight that drives growth, improves efficiency, and enables strategic decision-making.

You’ll work closely with field leadership, revenue operations, marketing, product and finance to uncover opportunities that accelerate pipeline generation, improve conversion rates, and optimize field performance. As a key business partner, you’ll help shape go-to-market strategy through data-informed recommendations and forward-looking analysis.

This role sits within the Field organization but partners closely with our central Data team - leveraging Contentful’s Insight360 platform to ensure the field organization has trusted, timely, and actionable data. You’ll interrogate data, experiment, build dashboards and models, and guide leadership with fact-based storytelling that drives meaningful business outcomes.

If you’re a hands-on analytics expert with a passion for solving commercial challenges through data, this is an opportunity to make a tangible impact on the growth and success of Contentful.

What to expect?

• Partner with Field leadership to define, measure, and monitor key performance metrics across pipeline health, bookings, productivity, and retention.
• Deliver high-quality insights and analysis that guide tactical and strategic decisions, supporting both day-to-day operations and long-term growth initiatives.
• Build and maintain dashboards, reports, and models that provide real-time visibility into field performance using Contentful’s Insight360 platform and modern BI tools.
• Collaborate with the central Data team to ensure data integrity, develop new data capabilities, and define requirements for future enhancements to the data platform.
• Act as Data Steward for the Field organisation to help drive data capture improvements, define key metrics and attributes as well as ensure strong data hygiene for field owned data.
• Conduct deep-dive analyses on key topics such as funnel conversion, territory design, forecasting accuracy, and field capacity planning.
• Partner with Marketing, Customer Success, Product and Finance to create a holistic view of the customer lifecycle, connecting data across the revenue funnel.
• Translate complex data into clear, compelling narratives and visualizations for field leaders and executives.
• Act as a trusted advisor to field leadership, driving data-informed strategy, identifying improvement opportunities, and recommending operational efficiencies.
• Foster a culture of data-driven decision-making within the Field organization by promoting data fluency and self-service analytics.

What do you need to be successful?

• Field leadership makes faster, more confident decisions using trusted, actionable insights.
• Insight360 and supporting dashboards become the single source of truth for Field performance and forecasting.
• The Field organization proactively uses data to identify growth opportunities, optimize resources, and exceed revenue targets.
• Cross-functional collaboration with the Data team ensures alignment between sales and CS needs and enterprise data strategy.
• You are recognized as a go-to strategic partner who blends analytical rigor with commercial acumen.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/21/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $126,000- $170,000

Come join our rapidly growing team in New York City, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Bellevue, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Atlanta, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Chicago, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite