The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a West Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

• Support the development of web-based frontend space ground system software, including 2D and 3D interfaces, using React and TypeScript
• Contribute to team discussions on architecture, design, and code reviews
• Collaborate with cross-functional teams including space operators, designers, backend engineers, and astrodynamics algorithm engineers
• Take on well-scoped tasks and features with guidance from experienced engineers
• Write tests and follow established testing practices to maintain code quality

• Pursuing or recently completed a bachelor's degree in Computer Science or a related discipline
• Basic understanding of HTML/CSS and modern JavaScript or TypeScript
• Familiarity with React or similar modern frontend frameworks
• Basic understanding of how frontend applications communicate with backend services (e.g., REST APIs, WebSockets)
• Interest in building complex, data-rich user interfaces
• Comfort with Git and collaborative development workflows
• Strong written and oral communication skills and aptitude for working across disciplines
• Enjoys debugging and problem solving
• A strong bias towards understanding how things work rather than accepting the status quo

• Experience with React patterns including hooks, functional components, and component composition
• Exposure to testing frameworks such as Jest, Vitest, or React Testing Library
• Familiarity with component libraries, design systems, or tools like Storybook and Figma
• Exposure to Three.js, React Three Fiber, or other web-based 3D libraries
• Familiarity with CSS-in-JS, Tailwind, or other modern styling approaches
• Exposure to databases such as PostgreSQL or MySQL
• Interest in data visualization, real-time interfaces, or interactive 3D applications

COMPENSATION

• Base Salary: $28/hour 

This position will be open until it is successfully filled. To submit your application, please follow the directions below.

Position Summary: 

The UX/UI Designer is a skilled contributor responsible for delivering user-centered designs for assigned product features and collaborating closely with cross-functional teams. This role emphasizes strong execution, attention to detail, and growth in design craft while supporting design system adoption and contributing to team success. Mid-Level designers participate in research, prototyping, and design execution, with opportunities to mentor junior peers informally. 

Position Responsibilities: 

• Design user interfaces and experiences for assigned features, ensuring usability and visual consistency. 

• Conduct usability testing and apply findings to improve design. 

• Create wireframes, prototypes, and high-fidelity designs that align with product requirements. 

• Ensure designs meet accessibility and brand standards. 

• Contribute to design system components and maintain consistency across projects. 

• Collaborate with product managers, engineers, and other designers to deliver high-quality solutions. 

• Participate in design critiques and provide constructive feedback to peers. 

• Stay updated on UX/UI trends and best practices to continuously improve design quality. 

• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. 

Required Qualifications: 

• Bachelor’s Degree, certificate, or equivalent work experience. 

• 3–5 years' experience in a UX or Product Designer role. 

• Proficiency in Figma and other UX/UI design tools. 

• Experience designing responsive interfaces and applying accessibility standards. 

• Portfolio demonstrates strong UX/UI principles and real-world projects. 

• Basic knowledge of HTML and CSS; familiarity with design-to-development handoff. 

• Strong communication and collaboration skills. 

• Ability to thrive in a fast-paced environment and adapt to changing priorities. 

Responsibilities

We're looking for a Product Designer to join our Design team and help shape how users interact with Workato's platform across multiple product areas.

Workato sits at the intersection of powerful automation capabilities and approachable design. You'll work on features spanning builder experiences, platform capabilities, data orchestration, and API management—areas where users are solving real business problems through automation. Your job is to translate that technical depth into clarity, helping both technical and non-technical users build sophisticated automations with confidence.

You'll partner with product managers, engineers, researchers, and other designers across various product areas. We're looking for someone who's energized by technical complexity, comfortable navigating unfamiliar domains, and excited to make powerful tools feel simple.

This is not a pixel-pushing role. We're looking for someone who thinks deeply about how things work, asks good questions, and sweats the details that make an experience feel seamless.

• Own design end-to-end for features across multiple product areas—from early concept exploration to detailed specs and implementation support.
• Design intuitive interfaces for technically complex workflows, making powerful capabilities feel approachable.
• Partner closely with product managers and engineers to define requirements, shape solutions, and ensure what ships matches the design vision.
• Create flows, wireframes, and high-fidelity mockups in Figma that communicate both the big picture and the interaction details.
• Collaborate with researchers to understand user needs and validate design decisions.
• Work with other designers to give and receive feedback, contributing to a culture of craft and continuous improvement.
• Incorporate AI-assisted capabilities into your features thoughtfully, helping users leverage automation intelligence where it adds value.

Requirements

Qualifications / Experience / Technical Skills

• 2+ years of experience designing digital products, ideally in enterprise SaaS, developer tools, or technically complex domains.
• A portfolio that shows how you've tackled complex problems—bonus points for work involving workflows, data pipelines, integrations, or technical configuration interfaces.
• Technical fluency—you're comfortable working on features that involve concepts like data transformations, API configurations, and automation logic. You don't need to code, but you should be able to get up to speed quickly on how systems connect and why users care.
• Strong interaction design instincts. You think in flows, states, and edge cases—not just screens.
• Experience working closely with engineers and understanding implementation constraints.
• Clear communication skills—you can articulate your design rationale and adapt based on feedback.
• Comfort with ambiguity. You can make progress even when requirements aren't fully defined.
• Proficiency in Figma for design and prototyping. Experience with tools like Framer, Cursor, or HTML/CSS prototyping is a plus.
• Familiarity with accessibility best practices (WCAG) is a plus.

For California & New York applicants, the pay for this role begins at $110,000.

To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

Job Req ID: 2328

YOUR MISSION

Software is the central nervous system for True Anomaly’s engineering and product thesis. Software bridges the gap between military objectives, theoretical astrodynamics and the human and autonomous control of spacecraft and ground systems in time and space. True Anomaly is seeking a dedicated Front End Software Engineer to contribute to the continuing evolution of our complex spacecraft modeling and simulation software.  

This is a high-autonomy, high-accountability role. You'll own entire feature domains from conception to production, drive architectural decisions that affect the entire frontend surface, and set the standard for code quality that junior and mid-level engineers will follow. You won't wait to be assigned work, you'll identify what needs to be done, propose solutions, and drive them to completion. When you see tech debt, you'll flag it, scope it, and champion the work to address it. When patterns aren't serving us, you'll propose better ones and lead their adoption. 

You do not need to have experience building space ground systems or experience in aerospace. You’ll have ownership of challenging, greenfield problems and a chance to fundamentally impact the outcome of future conflict (and the future of the company), all while enjoying world-class benefits including platinum healthcare, flexible work hours/location, highly competitive compensation and a generous stock options package. 

RESPONSIBILITIES

• Own and deliver complex 2D and 3D web-based frontend features end-to-end, from technical design through production deployment and iteration
• Drive architectural direction for frontend systems, establishing patterns and conventions that scale across the team and codebase
• Proactively identify and address technical debt, performance bottlenecks, and opportunities for refactoring
• Set the quality bar through rigorous code review, championing testing practices, and writing code that serves as a reference implementation for the team
• Mentor and elevate junior and mid-level engineers through pairing, design discussions, and constructive code review that teaches, not just approves
• Collaborate as a technical partner with product, design, backend engineers, QA, space operators, and astrodynamics algorithm engineers—contributing to system-wide architectural decisions
• Ship efficiently and iteratively, breaking complex work into well-scoped increments while maintaining a bias toward completion over perfection
• Document decisions and patterns, ensuring the team's collective knowledge grows and onboarding becomes easier over time 

WHAT SUCCESS LOOKS LIKE IN THIS ROLE 

• You see a PR from a junior engineer that works but violates codebase conventions—you don't just approve it; you take the time to explain the patterns and why they matter
• You notice a component is being copy-pasted across the codebase—you propose and implement an abstraction, then document when and how to use it
• You're assigned a feature and the requirements are ambiguous—you proactively clarify with product and design, propose a technical approach, and share it with the team before diving into implementation
• You see downtime as an opportunity, not a break—you're the kind of engineer who notices the flaky test everyone's been ignoring and decides to finally fix it
• You disagree with an architectural decision—you articulate your concerns constructively, propose alternatives with tradeoffs, and commit fully once a decision is made
• You're thinking beyond your current ticket—you're aware of how your work fits into the broader product roadmap and technical direction, and you surface risks or opportunities early 

QUALIFICATIONS

• 7+ years of software development experience
• Expert-level command of HTML/CSS and modern TypeScript/JavaScript, including nuanced understanding of performance implications and browser internals
• Deep expertise in modern React, including advanced patterns (compound components, render props, custom hooks architecture), state management strategies, and performance optimization techniques
• Strong testing philosophy and hands-on experience with Vitest, React Testing Library, and end-to-end testing frameworks, you understand what to test, not just how
• Proven experience designing and evolving component libraries, design systems, and CSS architecture at scale
• Fluency with gRPC, RESTful and WebSocket based services, including debugging integration issues and contributing to API design discussions
• Comfort operating across the stack when needed, you can read backend code, understand infrastructure constraints, and collaborate effectively with backend engineers
• Track record of working in Git-based workflows with high standards for commit hygiene, PR quality, and collaborative review processes
• U.S. Citizen and eligible for DoD Secret or TS/SCI clearance

PREFERRED SKILLS AND EXPERIENCE

• A strong engineering background in school and/or work experience ideally in Software Engineering, Math, Physics, or other related fields
• Experience as a technical lead or primary frontend architect on a product with real users and production constraints
• Experience building and shipping complex, data-dense applications with demanding performance requirements (large datasets, real-time updates, complex visualizations)
• Deep experience with Three.js, React Three Fiber, or other web-based 3D libraries, including performance profiling and optimization
• Experience in UI/UX design collaboration and tools like Figma, you can speak the language of design and advocate for engineering constraints
• Practical space industry experience
• Strong collaboration and communication skills that let

COMPENSATION

• Base Salary: $160,000 - $275,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—This is a fully onsite role. Candidates must be based in or able to commute to our Denver or Long Beach office daily.
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below.

#LI-Onsite

YOUR MISSION

Software is the central nervous system for True Anomaly's engineering and product thesis. Software bridges the gap between military objectives, theoretical astrodynamics and the human and autonomous control of spacecraft and ground systems in time and space. True Anomaly is seeking an exceptional Staff Front End Software Engineer to lead the technical direction and evolution of our complex spacecraft modeling and simulation software.

This is a high-impact, strategic leadership role. You'll define and drive the frontend technical roadmap, lead cross-functional initiatives that span engineering, product, and operations, and establish the architectural foundations that will scale our platform for years to come. You'll identify strategic technical investments, champion them across the organization, and lead their execution. You won't just build features—you'll shape the product direction, influence company objectives, and mentor the engineers who will build the next generation of our platform. When you see systemic issues affecting velocity or quality, you'll diagnose root causes, build consensus around solutions, and drive organizational change to address them.

You do not need to have experience building space ground systems or experience in aerospace. You'll lead high-priority, greenfield initiatives with strategic importance to the company and a chance to fundamentally impact the outcome of future conflict (and the future of the company), all while enjoying world-class benefits including platinum healthcare, flexible work hours/location, highly competitive compensation and a generous stock options package.

RESPONSIBILITIES

• Lead and deliver large-scale, cross-functional frontend initiatives that align with strategic company objectives, from technical vision through production deployment and long-term evolution
• Define and drive the frontend technical roadmap and architectural strategy, establishing patterns, frameworks, and systems that enable the entire engineering organization to move faster
• Serve as the primary technical decision-maker for frontend architecture, evaluating and adopting new technologies, and establishing engineering standards that balance innovation with maintainability
• Proactively identify systemic technical debt, scalability challenges, and architectural limitations—then build business cases, secure buy-in, and lead multi-quarter initiatives to address them
• Elevate the engineering organization through technical mentorship, establishing best practices, leading design reviews, and developing the skills of senior, mid-level, and junior engineers
• Partner with executive leadership, product, design, backend engineering, space operations, and astrodynamics teams as a key technical stakeholder, influencing product strategy and company direction
• Drive engineering efficiency and excellence by establishing metrics, tooling, and processes that improve code quality, deployment velocity, and developer experience
• Build and maintain technical documentation, architectural decision records, and knowledge-sharing systems that scale organizational learning
• Represent the frontend engineering perspective in strategic planning, resource allocation, and cross-company technical decisions
• Identify and develop emerging technical leaders within the team, creating growth pathways and opportunities for engineers to expand their impact

WHAT SUCCESS LOOKS LIKE IN THIS ROLE 

• You recognize that the team is repeatedly solving similar problems in different ways—you design and champion a unified framework, drive its adoption across teams, and measure its impact on velocity
• You identify a fundamental scalability limitation in the frontend architecture before it becomes a crisis—you build a compelling case with data, present it to leadership, secure a quarter of engineering time, and lead the migration
• You're involved in early product strategy discussions, not just implementation—you're shaping what we build by contributing technical insights about feasibility, risk, and opportunity
• A critical production issue arises affecting multiple teams—you quickly establish incident command, coordinate the response, drive it to resolution, and lead the post-mortem that prevents recurrence
• You see a pattern of technical decisions being made in isolation—you establish a lightweight architectural review process that improves decisions while respecting team autonomy
• You're asked about the 6-month frontend roadmap and can articulate not just what's being built, but why it matters, what success looks like, what the risks are, and what alternatives were considered
• Junior and mid-level engineers come to you not because they're stuck on a problem, but because they want to validate their architectural thinking—and you help them grow as technical decision-makers
• You notice the team is spending 30% of their time on a particular class of bug—you trace it to a root architectural cause, propose a fundamental rework, and lead its implementation
• You disagree with a strategic product or technical decision being made at the executive level—you present a well-researched alternative with clear tradeoffs and business impact, influencing the final direction

QUALIFICATIONS

• 12-14 years of software development experience (or 8+ years with a Master's degree, or 5+ years with a PhD)
• Expert-level mastery of HTML/CSS and modern TypeScript/JavaScript, including deep understanding of performance optimization, browser internals, memory management, and runtime characteristics
• Deep expertise in modern React and the broader frontend ecosystem, including architectural patterns for large-scale applications, advanced state management, performance profiling and optimization, and emerging frontend technologies
• Proven track record of establishing comprehensive testing strategies across unit, integration, and end-to-end layers, including championing testing culture and tooling adoption
• Extensive experience designing, building, and evolving component libraries, design systems, and frontend infrastructure that serve multiple teams and products
• Expert-level understanding of distributed systems integration patterns including gRPC, REST, WebSockets, and GraphQL, with experience influencing API design and backend architecture decisions
• Demonstrated ability to work full-stack when necessary, with enough backend and infrastructure knowledge to make informed architectural decisions and unblock teams
• History of leading technical initiatives in Git-based workflows, establishing code review standards, and fostering collaborative engineering culture
• U.S. Citizen and eligible for DoD Secret or TS/SCI clearance

PREFERRED SKILLS AND EXPERIENCE

• Strong engineering background in Software Engineering, Math, Physics, Computer Science, or related technical fields
• Proven experience as a technical lead, staff engineer, or principal engineer on production systems with significant user bases and business-critical requirements
• Track record of leading large-scale migrations, architectural overhauls, or platform rewrites while maintaining product velocity
• Deep expertise building and optimizing complex, data-intensive applications with demanding performance requirements (real-time processing, large-scale datasets, complex visualizations, distributed systems)
• Advanced proficiency with Three.js, React Three Fiber, WebGL, or other web-based 3D rendering technologies, including low-level performance optimization and shader programming
• Experience bridging engineering and design through deep UI/UX collaboration, design systems development, and tools like Figma—able to influence design decisions with technical constraints and possibilities
• Experience in highly regulated industries (aerospace, defense, healthcare, finance) with understanding of compliance, security, and operational constraints
• Practical space industry or aerospace experience
• Published technical writing, open source contributions, or conference speaking that demonstrates thought leadership
• Exceptional communication skills that enable you to influence technical and non-technical stakeholders at all levels of the organization

COMPENSATION

• Base Salary: $185,000 - $320,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—This is an fully onsite role. Candidates must be based in or able to commute to our Denver or Long Beach office daily.
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below.

#LI-Onsite

YOUR MISSION

Software is the central nervous system for True Anomaly's engineering and product thesis. Software bridges the gap between military objectives, theoretical astrodynamics and the human and autonomous control of spacecraft and ground systems in time and space. True Anomaly is seeking an exceptional Staff Full Stack Software Engineer to lead the technical direction and evolution of our spacecraft modeling, simulation, and distributed ground control platform across the entire stack.

This is a high-impact, strategic leadership role. You'll define and drive the technical roadmap spanning frontend and backend systems, lead cross-functional initiatives that bridge engineering, product, and operations, and establish the architectural foundations that will scale our platform for years to come. You'll identify strategic technical investments, champion them across the organization, and lead their execution. You won't just build features; you'll shape the product direction, influence company objectives, and mentor the engineers who will build the next generation of our platform. When you see systemic issues affecting velocity, reliability, or quality across the stack, you'll diagnose root causes, build consensus around solutions, and drive organizational change to address them.

You do not need to have experience building space ground systems or experience in aerospace. You'll lead high-priority, greenfield initiatives with strategic importance to the company and a chance to fundamentally impact the outcome of future conflict (and the future of the company), all while enjoying world-class benefits including platinum healthcare, flexible work hours/location, highly competitive compensation and a generous stock options package. 

RESPONSIBILITIES 

• Lead and deliver large-scale, cross-functional initiatives that span the entire stack, aligning frontend experience, backend infrastructure, and system architecture with strategic company objectives, from technical vision through production deployment and long-term evolution
• Define and drive the full-stack technical roadmap and architectural strategy, establishing patterns, frameworks, and systems that enable the entire engineering organization to move faster across both React/TypeScript and Elixir codebases
• Serve as the primary technical decision-maker for cross-stack architecture, evaluating and adopting new technologies, defining the boundaries and contracts between frontend and backend systems, and establishing engineering standards that balance innovation with maintainability
• Proactively identify systemic technical debt, scalability challenges, and architectural limitations across the stack, then build business cases, secure buy-in, and lead multi-quarter initiatives to address them
• Elevate the engineering organization through technical mentorship, establishing best practices, leading design reviews, and developing the skills of senior, mid-level, and junior engineers across both frontend and backend disciplines
• Partner with executive leadership, product, design, space operations, and astrodynamics teams as a key technical stakeholder, influencing product strategy and company direction with a perspective that encompasses the entire technical surface
• Drive engineering efficiency and excellence by establishing metrics, tooling, and processes that improve code quality, system reliability, deployment velocity, and developer experience across the stack
• Build and maintain technical documentation, architectural decision records, and knowledge-sharing systems that scale organizational learning
• Represent the full-stack engineering perspective in strategic planning, resource allocation, and cross-company technical decisions Identify and develop emerging technical leaders within the team, creating growth pathways and opportunities for engineers to expand their impact across the stack 

 WHAT SUCCESS LOOKS LIKE IN THIS ROLE 

• You recognize that the team is repeatedly solving similar problems differently across the frontend and backend; you design and champion unified patterns, drive their adoption across teams, and measure their impact on velocity and reliability
• You identify a fundamental mismatch between the frontend data model and the backend service architecture before it becomes a scaling crisis; you build a compelling case with data, present it to leadership, secure a quarter of engineering time, and lead a coordinated migration across both layers
• You're involved in early product strategy discussions, not just implementation; you're shaping what we build by contributing technical insights about feasibility, risk, and opportunity that account for the full system
• A critical production issue arises that spans the frontend and backend; you quickly establish incident command, coordinate the response across teams and layers, drive it to resolution, and lead the post-mortem that prevents recurrence 
• You see a pattern of frontend and backend engineers making architectural decisions in isolation from each other; you establish a lightweight cross-stack review process that improves decisions while respecting team autonomy
• You're asked about the 6-month technical roadmap and can articulate not just what's being built across the stack, but why it matters, what success looks like, what the risks are, and what alternatives were considered Junior and mid-level engineers come to you not because they're stuck on a problem, but because they want to validate their architectural thinking; and you help them grow as technical decision-makers who think beyond their layer of the stack
• You notice the team is spending significant time on a class of integration bugs between the frontend and backend; you trace it to a root architectural cause, propose a fundamental rework of the contract between layers, and lead its implementation You disagree with a strategic product or technical decision being made at the executive level; you present a well-researched alternative with clear tradeoffs and business impact, influencing the final direction 

 QUALIFICATIONS 

• 12+ years of software development experience, with demonstrated expertise across both frontend and backend development
• Expert-level mastery of HTML/CSS and modern TypeScript/JavaScript, including deep understanding of performance optimization, browser internals, memory management, and runtime characteristics
• Deep expertise in modern React and the broader frontend ecosystem, including architectural patterns for large-scale applications, advanced state management, performance profiling and optimization, and emerging frontend technologies
• Expert-level mastery of Elixir and OTP, including deep understanding of BEAM internals, scheduling, memory management, garbage collection, process architecture, and runtime characteristics at scale
• Deep expertise in designing, building, and evolving large-scale distributed systems, including architectural patterns for fault tolerance, consistency, availability, clustering, and horizontal scalability
• Proven track record of establishing comprehensive testing strategies across the full stack, including unit, integration, property-based, and end-to-end, including championing testing culture and tooling adoption 
• Extensive experience designing, building, and evolving component libraries, design systems, service architectures, and internal infrastructure that serve multiple teams and products
• Expert-level understanding of distributed systems integration patterns including gRPC, REST, WebSockets, and GraphQL, with experience defining API contracts and influencing architecture decisions across the stack
• History of leading technical initiatives in Git-based workflows, establishing code review standards, and fostering collaborative engineering culture
• U.S. Citizen and eligible for DoD Secret or TS/SCI clearance

PREFERRED SKILLS AND EXPERIENCE 

• Bachelor’s degree in computer science or similar discipline
• Proven experience as a technical lead, staff engineer, or principal engineer on production systems with significant user bases and business-critical requirements, with responsibility spanning multiple layers of the stack 
• Track record of leading large-scale migrations, architectural overhauls, or platform rewrites across frontend and backend systems while maintaining product velocity and system reliability
• Deep expertise building and optimizing complex, data-intensive applications with demanding performance requirements (real-time processing, large-scale datasets, complex visualizations, distributed systems) across the full stack Advanced proficiency with Three.js, React Three Fiber, WebGL, or other web-based 3D rendering technologies, including low-level performance optimization and shader programming
• Deep mastery of OTP including BEAM scheduling, GenServers, run queues, pg, the Actor model, dynamic supervisors, registries, distributed process groups, and custom OTP behaviours, with experience pushing the boundaries of the runtime
• Advanced experience with database design and optimization at scale, including PostgreSQL internals, replication strategies, and data modeling for distributed systems Extensive experience with monitoring, observability, and distributed tracing across the full stack, including designing observability strategies and incident response frameworks
• Experience bridging engineering and design through deep UI/UX collaboration, design systems development, and tools like Figma, able to influence design decisions with technical constraints and possibilities
• Experience in highly regulated industries (aerospace, defense, healthcare, finance) with understanding of compliance, security, and operational constraints
• Published technical writing, open source contributions, or conference speaking that demonstrates thought leadership
• Exceptional communication skills that enable you to influence technical and non-technical stakeholders at all levels of the organization

COMPENSATION

• Base Salary: $185,000 - $320,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—This is an onsite role, we are seeking candidates based near Denver, CO or Long Beach, CA. 
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below.
#LI-Onsite

YOUR MISSION

Software is the central nervous system for True Anomaly's engineering and product thesis. Software bridges the gap between military objectives, theoretical astrodynamics and the human and autonomous control of spacecraft and ground systems in time and space. True Anomaly is seeking a dedicated Senior Full Stack Software Engineer to drive feature development and architectural decisions across our React/TypeScript frontend and Elixir backend, shaping the evolution of our spacecraft modeling, simulation, and ground control software.

This is a high-autonomy, high-accountability role. You'll own entire feature domains from conception to production across the full stack, drive architectural decisions that affect both the frontend experience and backend infrastructure, and set the standard for code quality that junior and mid-level engineers will follow. You won't wait to be assigned work; you'll identify what needs to be done, propose solutions, and drive them to completion. When you see tech debt on either side of the stack, you'll flag it, scope it, and champion the work to address it. When patterns aren't serving us, you'll propose better ones and lead their adoption.

You do not need to have experience building space ground systems or experience in aerospace. You'll have ownership of challenging, greenfield problems and a chance to fundamentally impact the outcome of future conflict (and the future of the company), all while enjoying world-class benefits including platinum healthcare, flexible work hours/location, highly competitive compensation and a generous stock options package.

RESPONSIBILITIES 

• Own and deliver complex features end-to-end across the full stack, from 2D and 3D web-based frontend interfaces through distributed Elixir backend services, from technical design through production deployment and iteration
• Drive architectural direction across frontend and backend systems, establishing patterns and conventions that scale across the team and codebase, with particular attention to the boundaries and contracts between layers
• Proactively identify and address technical debt, performance bottlenecks, and reliability risks across the stack
• Set the quality bar through rigorous code review, championing testing practices in both React and Elixir, and writing code that serves as a reference implementation for the team
• Mentor and elevate junior and mid-level engineers through pairing, design discussions, and constructive code review that teaches, not just approves, helping engineers grow their skills on whichever side of the stack they're less experienced in
• Collaborate as a technical partner with product, design, QA, space operators, and astrodynamics algorithm engineers, contributing to system-wide architectural decisions with a perspective that spans the full stack
• Ship efficiently and iteratively, breaking complex cross-stack work into well-scoped increments while maintaining a bias toward completion over perfection
• Document decisions and patterns, ensuring the team's collective knowledge grows and onboarding becomes easier over time

 WHAT SUCCESS LOOKS LIKE IN THIS ROLE 

• You see a PR from a junior engineer that implements a feature on the frontend but introduces an inefficient API call pattern; you don't just fix the frontend; you suggest a backend change that solves the problem at its root and explain the tradeoffs
• You notice the same data transformation happening in both the Elixir backend and the React frontend; you determine the right layer for it, consolidate, and document the decision for the team
• You're assigned a feature and the requirements are ambiguous; you proactively clarify with product and design, propose a technical approach that accounts for both frontend UX and backend system design, and share it with the team before diving into implementation
• You see downtime as an opportunity, not a break; you're the kind of engineer who notices a flaky integration between the frontend and a WebSocket endpoint and decides to finally fix both sides
• You disagree with an architectural decision; you articulate your concerns constructively, propose alternatives with tradeoffs, and commit fully once a decision is made
• You're thinking beyond your current ticket; you understand how frontend features depend on backend services and vice versa, and you surface risks, coupling issues, or opportunities early

 QUALIFICATIONS 

• 7+ years of software development experience with meaningful depth across both frontend and backend development
• Expert-level command of HTML/CSS and modern TypeScript/JavaScript, including nuanced understanding of performance implications and browser internals
• Deep expertise in modern React, including advanced patterns (compound components, render props, custom hooks architecture), state management strategies, and performance optimization techniques
• Strong proficiency in Elixir and OTP, including deep understanding of BEAM internals, process architecture, supervision strategies, and fault-tolerant system design
• Strong testing philosophy and hands-on experience across the stack, including Vitest, React Testing Library, and end-to-end testing on the frontend; ExUnit, property-based testing, and integration testing for distributed systems on the backend; you understand what to test, not just how
• Proven experience designing and evolving component libraries, design systems, service architectures, and API boundaries Fluency with gRPC, RESTful, and WebSocket-based services, including designing APIs that serve both frontend and backend needs effectively
• Strong database experience with PostgreSQL, including schema design, query optimization, and understanding of data modeling tradeoffs
• Track record of working in Git-based workflows with high standards for commit hygiene, PR quality, and collaborative review processes
• U.S. Citizen and eligible for DoD Secret or TS/SCI clearance

PREFERRED SKILLS AND EXPERIENCE 

• Bachelor’s degree in computer science or similar discipline
• Experience as a technical lead or primary implementor on a product with real users and production constraints, with responsibility spanning both frontend and backend
• Experience building and shipping complex, data-dense applications with demanding performance requirements (large datasets, real-time updates, complex visualizations) across the full stack
• Deep experience with Three.js, React Three Fiber, or other web-based 3D libraries, including performance profiling and optimization
• Deep understanding of OTP including BEAM scheduling, GenServers, run queues, pg, the Actor model, and advanced patterns like dynamic supervisors, registries, and distributed process groups
• Experience with monitoring, observability, and distributed tracing in production systems (e.g., OpenTelemetry, Prometheus, Grafana)
• Experience in UI/UX design collaboration and tools like Figma, able to speak the language of design and advocate for engineering constraints
• Strong collaboration and communication skills that let you thrive in a culture that values respectful, professional, and constructive conflict

COMPENSATION

• Base Salary: $160,000 - $275,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—This is an onsite role, we are seeking candidates based near Denver, CO or Long Beach, CA. 
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below.
#LI-Onsite

YOUR MISSION

Software is the central nervous system for True Anomaly's engineering and product thesis. Software bridges the gap between military objectives, theoretical astrodynamics and the human and autonomous control of spacecraft and ground systems in time and space. True Anomaly is seeking a Full Stack Software Engineer to contribute across our React/TypeScript frontend and Elixir backend, building features end-to-end across our spacecraft mission control and distributed ground control systems.

You do not need to have experience building space ground systems or experience in aerospace. You'll have ownership of challenging, greenfield problems and a chance to fundamentally impact the outcome of future conflict (and the future of the company), all while enjoying world-class benefits including platinum healthcare, flexible work hours/location, highly competitive compensation and a generous stock options package.

RESPONSIBILITIES

• Assist in building features that span the full stack, from web-based frontend interfaces (2D and 3D) to distributed backend services powering satellite command and control, mission planning, and data processing
• Write testable and maintainable code across both React/TypeScript and Elixir codebases following industry best practices
• Work on smaller, well-defined tasks under the guidance of senior engineers, gaining depth across the stack
• Collaborate with cross-functional teams including space operators, designers, frontend specialists, backend specialists, and astrodynamics algorithm engineers
• Participate in design and code reviews to continually improve code quality across both frontend and backend systems

QUALIFICATIONS

• 0-2 years of software development experience
• Understanding of HTML/CSS and modern TypeScript/JavaScript
• Familiarity with modern React (Hooks, Context API, functional component patterns)
• Functional programming experience in Elixir and/or Erlang
• Exposure to testing frameworks across the stack (e.g., Jest, Vitest, React Testing Library, ExUnit)
• Basic understanding of gRPC, RESTful, WebSocket, or GraphQL-based services
• Familiarity with relational databases such as PostgreSQL
• Comfort with Git and Agile tools and processes
• Comfort both contributing to existing systems and building from scratch
• U.S. Citizen and eligible for DoD Secret or TS/SCI clearance

PREFERRED SKILLS AND EXPERIENCE

• Bachelor’s degree in computer science or similar discipline 
• Some experience building, shipping, and maintaining real production software
• Experience using React to build complex yet performant data-rich/dense applications
• Understanding of OTP concepts including GenServers, supervision trees, and the Actor model
• Experience with distributed systems concepts and fault-tolerant architecture
• Experience in Three.js, React Three Fiber, or other web-based 3D libraries and frameworks
• Familiarity with component libraries, design systems, Storybook, and CSS-in-JS
• Experience with monitoring and tracing in distributed systems
• Experience in UI/UX design and support tools like Figma
• Strong collaboration and communication skills that let you thrive in a culture that values respectful, professional, and constructive conflict

COMPENSATION

• Base Salary: $85,000 - $145,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location— This is an onsite position, successful candidates will be located near Long Beach, CA or Denver, CO.  
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below.
#LI-Onsite

Professional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled.

In this role, you will:

• Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.
• Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.
• Combine strong delivery/project leadership with technical depth and solution design.

How You’ll Make a Difference

Core Responsibilities

Shape and scope strategic engagements

• Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities.
• Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans.

Lead strategic technical engagements

• Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes.
• Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals.
• Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track.

Act as a strategic advisor and subject-matter expert

• Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases.
• Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices.
• Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs.

Drive repeatable, scalable solutions and continuous improvement

• Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams.
• Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency.
• Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Lead through influence and mentorship

• Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels.
• Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team.

Technical Solution Leadership

• Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices.

• Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes.
• Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects.
• Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs.
• Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments.

Who You Are

Experience

• 4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning.
• Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments.

Consultative & Commercial Acumen

• Comfortable articulating how Professional Services accelerate time to value and business impact.
• Adept at balancing technical depth with commercial clarity, ensuring proposed engagements are both feasible to deliver and impactful for customers.

Domain & Technical Skills

• Hands-on experience with modern web development languages/frameworks (eg. HTML, CSS, JavaScript) and general-purpose programming languages (eg. Node, Python), and a proven ability to learn new languages and technical concepts with minimal guidance.
• Strong understanding of the martech landscape and surrounding technologies, including Email, SMS/Mobile, and how to leverage a CDP for advanced use cases.
• Demonstrated familiarity with APIs, webhooks, and integrating SaaS platforms into complex enterprise tech stacks; able to guide customers toward best-practice architectures.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Leadership & Collaboration

• Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders.
• Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives).
• A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment.
• Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts.

Working Style

• Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously.
• Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders.
• Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery.

Professional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled.

In this role, you will:

• Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.
• Operate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.
• Combine strong delivery/project leadership with technical depth and solution design.

How You’ll Make a Difference

Core Responsibilities

Shape and scope strategic engagements

• Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities.
• Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans.

Lead strategic technical engagements

• Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes.
• Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals.
• Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track.

Act as a strategic advisor and subject-matter expert

• Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases.
• Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices.
• Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs.

Drive repeatable, scalable solutions and continuous improvement

• Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams.
• Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency.
• Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Lead through influence and mentorship

• Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels.
• Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team.

Technical Solution Leadership

• Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices.

• Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes.
• Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects.
• Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs.
• Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments.

Who You Are

Experience

• 4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning.
• Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments.

Consultative & Commercial Acumen

• Comfortable articulating how Professional Services accelerate time to value and business impact.
• Adept at balancing technical depth with commercial clarity, ensuring proposed engagements are both feasible to deliver and impactful for customers.

Domain & Technical Skills

• Hands-on experience with modern web development languages/frameworks (eg. HTML, CSS, JavaScript) and general-purpose programming languages (eg. Node, Python), and a proven ability to learn new languages and technical concepts with minimal guidance.
• Strong understanding of the martech landscape and surrounding technologies, including Email, SMS/Mobile, and how to leverage a CDP for advanced use cases.
• Demonstrated familiarity with APIs, webhooks, and integrating SaaS platforms into complex enterprise tech stacks; able to guide customers toward best-practice architectures.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Leadership & Collaboration

• Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders.
• Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives).
• A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment.
• Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts.

Working Style

• Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously.
• Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders.
• Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery.

Overview

Esri is seeking a Senior GIS Engineer to join the Global Community Engagement Team, where you will act as a geospatial champion building and delivering ArcGIS based solutions to communities within and outside of Esri. In this role, you will leverage ArcGIS, with latest AI advancements plus it’s associated data, maps, apps and integration capabilities, to demonstrate The Geographic Approach in action. This is a great opportunity to be creative in how ArcGIS technology can be configured at an advanced level to deliver engaging solutions.

Your responsibilities include working alongside other GIS Engineers, Product Engineers, internal teams and Esri Distributor staff to design and develop state of the art content delivery systems for stakeholders, business leaders and their communities. Where necessary you will enhance the ArcGIS experiences and workflows with relevant customization via common programming languages.

Responsibilities

• Be an expert: Be proficient across ArcGIS and demonstrate the technology in new innovative ways. Understand stakeholder requirements, trends and associated workflows and incorporate these into your outputs.
• Drive innovation: Utilize front and back-end programming skills, such as HTML, CSS, ArcGIS API for JavaScript, Python, and more to enhance the delivery of ArcGIS based solutions, specifically ArcGIS Hub and ArcGIS Online. Deliver these with Project Management and Quality Assurance processes in mind.
• Solve problems: individually and as part of a team, proactively craft and propose solutions that demonstrate how geospatial brings value to users and communities.
• Tell our story: Design presentations and supporting materials for technical and non-technical audiences. Leverage existing and future Engagement Templates and Esri Unique Selling Points outputs. Create configuration guidance and best practices. Present to larger audiences where necessary.
• Influence: Contribute to the global community engagement strategy for Esri and collaborate with a team of technical contributors and stakeholders distributed globally.

Requirements

• 5+ years of professional experience working with ArcGIS Technology, with a focus on ArcGIS Online and ArcGIS Hub and associated apps
• A passion for geographic knowledge and spatial thinking, promoting The Geographic Approach and experience of systems thinking
• A strong drive and interest to learn and launch new ideas quickly and work in a fast-paced team environment with a disciplined, process-oriented mindset
• Experience configuring and publishing ArcGIS data, maps, and apps with advanced configuration desirable, including interoperability
• Programming and scripting experience with languages such as HTML, CSS, Python and JavaScript; exposure and experience with latest AI tools in this space is desirable
• Strong presentation skills, with excellent verbal and written communication along with virtual and in-person collaboration skills
• International collaboration and business experience, working with multiple cultures, developed and emerging markets
• Ability to travel up to 10% domestically and internationally
• Bachelor's degree in geography, computer science, or GIS-related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Knowledge of project management and design processes
• Certificates in common programming and scripting languages
• Prior learning or experience in business strategy, team leadership, technical or data science is a plus

#LI-OH1

#LI-Onsite

Overview

Esri is seeking a Senior GIS Engineer to join the Global Community Engagement Team, where you will act as a geospatial champion building and delivering ArcGIS based solutions to communities within and outside of Esri. In this role, you will leverage ArcGIS, with latest AI advancements plus it’s associated data, maps, apps and integration capabilities, to demonstrate The Geographic Approach in action. This is a great opportunity to be creative in how ArcGIS technology can be configured at an advanced level to deliver engaging solutions.

Your responsibilities include working alongside other GIS Engineers, Product Engineers, internal teams and Esri Distributor staff to design and develop state of the art content delivery systems for stakeholders, business leaders and their communities. Where necessary you will enhance the ArcGIS experiences and workflows with relevant customization via common programming languages.

Responsibilities

• Be an expert: Be proficient across ArcGIS and demonstrate the technology in new innovative ways. Understand stakeholder requirements, trends and associated workflows and incorporate these into your outputs.
• Drive innovation: Utilize front and back-end programming skills, such as HTML, CSS, ArcGIS API for JavaScript, Python, and more to enhance the delivery of ArcGIS based solutions, specifically ArcGIS Hub and ArcGIS Online. Deliver these with Project Management and Quality Assurance processes in mind.
• Solve problems: individually and as part of a team, proactively craft and propose solutions that demonstrate how geospatial brings value to users and communities.
• Tell our story: Design presentations and supporting materials for technical and non-technical audiences. Leverage existing and future Engagement Templates and Esri Unique Selling Points outputs. Create configuration guidance and best practices. Present to larger audiences where necessary.
• Influence: Contribute to the global community engagement strategy for Esri and collaborate with a team of technical contributors and stakeholders distributed globally.

Requirements

• 5+ years of professional experience working with ArcGIS Technology, with a focus on ArcGIS Online and ArcGIS Hub and associated apps
• A passion for geographic knowledge and spatial thinking, promoting The Geographic Approach and experience of systems thinking
• A strong drive and interest to learn and launch new ideas quickly and work in a fast-paced team environment with a disciplined, process-oriented mindset
• Experience configuring and publishing ArcGIS data, maps, and apps with advanced configuration desirable, including interoperability
• Programming and scripting experience with languages such as HTML, CSS, Python and JavaScript; exposure and experience with latest AI tools in this space is desirable
• Strong presentation skills, with excellent verbal and written communication along with virtual and in-person collaboration skills
• International collaboration and business experience, working with multiple cultures, developed and emerging markets
• Ability to travel up to 10% domestically and internationally
• Bachelor's degree in geography, computer science, or GIS-related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Knowledge of project management and design processes
• Certificates in common programming and scripting languages
• Prior learning or experience in business strategy, team leadership, technical or data science is a plus

#LI-OH1

#LI-Onsite

Overview

Esri is seeking a Senior GIS Engineer to join the Global Community Engagement Team, where you will act as a geospatial champion building and delivering ArcGIS based solutions to communities within and outside of Esri. In this role, you will leverage ArcGIS, with latest AI advancements plus it’s associated data, maps, apps and integration capabilities, to demonstrate The Geographic Approach in action. This is a great opportunity to be creative in how ArcGIS technology can be configured at an advanced level to deliver engaging solutions.

Your responsibilities include working alongside other GIS Engineers, Product Engineers, internal teams and Esri Distributor staff to design and develop state of the art content delivery systems for stakeholders, business leaders and their communities. Where necessary you will enhance the ArcGIS experiences and workflows with relevant customization via common programming languages.

Responsibilities

• Be an expert: Be proficient across ArcGIS and demonstrate the technology in new innovative ways. Understand stakeholder requirements, trends and associated workflows and incorporate these into your outputs.
• Drive innovation: Utilize front and back-end programming skills, such as HTML, CSS, ArcGIS API for JavaScript, Python, and more to enhance the delivery of ArcGIS based solutions, specifically ArcGIS Hub and ArcGIS Online. Deliver these with Project Management and Quality Assurance processes in mind.
• Solve problems: individually and as part of a team, proactively craft and propose solutions that demonstrate how geospatial brings value to users and communities.
• Tell our story: Design presentations and supporting materials for technical and non-technical audiences. Leverage existing and future Engagement Templates and Esri Unique Selling Points outputs. Create configuration guidance and best practices. Present to larger audiences where necessary.
• Influence: Contribute to the global community engagement strategy for Esri and collaborate with a team of technical contributors and stakeholders distributed globally.

Requirements

• 5+ years of professional experience working with ArcGIS Technology, with a focus on ArcGIS Online and ArcGIS Hub and associated apps
• A passion for geographic knowledge and spatial thinking, promoting The Geographic Approach and experience of systems thinking
• A strong drive and interest to learn and launch new ideas quickly and work in a fast-paced team environment with a disciplined, process-oriented mindset
• Experience configuring and publishing ArcGIS data, maps, and apps with advanced configuration desirable, including interoperability
• Programming and scripting experience with languages such as HTML, CSS, Python and JavaScript; exposure and experience with latest AI tools in this space is desirable
• Strong presentation skills, with excellent verbal and written communication along with virtual and in-person collaboration skills
• International collaboration and business experience, working with multiple cultures, developed and emerging markets
• Ability to travel up to 10% domestically and internationally
• Bachelor's degree in geography, computer science, or GIS-related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Knowledge of project management and design processes
• Certificates in common programming and scripting languages
• Prior learning or experience in business strategy, team leadership, technical or data science is a plus

#LI-OH1

#LI-Onsite

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

The Senior Software Engineer - Front End at Array will play a key role in shaping and elevating our front-end engineering practice. This role focuses on delivering high-quality, scalable implementations while contributing to the standards, patterns, and tooling that guide our broader engineering organization. You'll report to an Engineering Manager and work within a squad responsible for one of our product areas, driving both hands-on development and technical influence across teams.

This role will start as a contract role for a 180 probationary period before converting full time.

This role is fully remote; however, we are prioritizing candidates located in Denver, Colorado due to strong alignment with the Svelte technical talent market for this role.

You Will

• Join an engineering organization filled with sharp engineers with a track record of building products used by millions.
• Work with a squad of engineers to build high-quality Svelte Web Components that support white-label integration and can be fully customized through our theme editor, running reliably across desktop and mobile environments.
• Collaborate closely with Product Design to extend and evolve our design system, ensuring components are consistent, scalable, and adaptable across partners and branding contexts.
• Use modern tooling, including the latest AI, to think, build, and ship faster with less toil.
• Help ensure the reliability and availability of the components you build, including participating in an on-call rotation with your squad.
• Conceptualize and deliver front-end solutions with support and guidance from our Principal Engineers and Engineering Managers.
• Become an emerging expert in modern web standards, Web Component architecture, front-end performance, accessibility, design-system-driven development, and scalable component patterns.
• Spend the majority of your time building solutions rather than talking about them.

You Have

• 6+ years of professional software development experience with strong TypeScript skills, solid HTML markup practices, and deep knowledge of CSS and accessibility, with experience across modern JavaScript frameworks such as Svelte, React, or Vue.
• 4+ years of experience building embeddable UI components that partners can integrate independently without direct engineering coordination covering white labelling and accessibility.
• 2+ years of experience building production-ready Web Components, including embedding components into third-party desktop or mobile application environments and understanding the constraints that come with externally hosted integration.
• A bias towards action. You have a proven track record of delivering solutions in a fast-paced environment. 
• Meaningful experience contributing to design systems, including building reusable components, defining tokens, and managing shared state patterns across complex UI surfaces.
• Experience with modern front-end tooling, build systems, component-driven architecture, and practical state management patterns that support predictable and maintainable UI behavior.
• Experience consuming APIs backed by relational or document data sources, with a clear understanding of how frontend systems shape, model, and present that data.
• A portfolio or collection of work that demonstrates strong frontend craftsmanship, component design, and attention to detail.

Pay Transparency

$80-$100/hr for the 180 day period. 

Expected interviews

Recruiter conversation - Technical Interview - Loop: Engineering Leadership Interview, How We Work Interview.

Array Offers All Full Time Employees the following Benefits and Perks: 

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting 
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office 
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed.

As our SEO Strategist, you will….

Be the primary architect of a client’s digital growth, balancing high-level visionary planning with hands-on execution. You’ll take full ownership of site health, translating complex data into actionable roadmaps and navigating the ever-shifting landscape of search with confidence. This is a high-impact, client-facing role where your ability to forecast performance is just as important as your talent for presenting it. If you’re a lifelong learner who thrives on staying ahead of the algorithm and can turn technical insights into compelling stories, you’ll fit right in.

Be Accountable and Responsible: 

• Develop and execute comprehensive SEO strategies to increase organic website traffic and improve search engine rankings. 
• Conduct keyword research to identify high-potential target keywords and optimize website content accordingly. 
• Perform on-page optimization including meta tag optimization, URL structuring, keyword placement, and content optimization to enhance website visibility. 
• Optimize website architecture, internal linking, and navigation structure to improve user experience and search engine crawlability. 
• Monitor and analyze website performance using SEO tools and analytics platforms to identify areas for improvement and track key performance indicators (KPIs). 
• Conduct competitor analysis to identify opportunities and develop strategies to outperform competitors in organic search rankings. 
• Identify and resolve technical SEO issues such as crawl errors, broken links, and duplicate content to improve website health and performance. 
• Monitor and report on organic search performance, rankings, and traffic metrics using SEO tools and analytics platforms. 
• Test and optimize landing pages, conversion funnels, and user journeys to maximize organic traffic conversion rates and revenue. 
• Understandably communicate complex SEO concepts to clients, ensuring transparency and trust. 
• Collaborate with cross-functional teams to implement SEO recommendations and ensure optimization efforts align with overall marketing goals. 
• Weigh the complex needs and limitations of a client environment when making strategic recommendations. 
• Be accountable for the organic growth performance of your clients, adjusting strategies to achieve positive outcomes. 
• Manage daily customer deliverables autonomously while collaborating with the team for support as needed.
• Easily spot trends and outliers to build coherent narratives based on data. 
• Communicate with authority and understanding about SEO and digital marketing strategy both internally and externally. Act as a trusted advisor to clients and colleagues, an advocate for the agency, and a source of knowledge. 
• Proactively stay up-to-date on industry trends. 

These are the qualifications we’re looking for 

• Bachelor's degree in Marketing, Business, or a related field. 
• 5+ years of proven experience in SEO 
• Agency experience required
• Experience with healthcare and pharmaceutical clients a plus
• In-depth knowledge of search engine algorithms and ranking factors 
• Solid understanding of technical SEO as well as on-page and off-page optimization techniques, and keyword research 
• Experience with site launch activities and collaborating with development teams 
• Understanding of HTML, JSON-LD Schema, various CMS platforms, and site functionality
• Proficiency with SEO tools and programs (e.g., SEMRush, Screaming Frog, etc.) 
• Ability to enhance client performance with innovative strategies and recommendations 
• Expertise in website analytics tools (e.g., Google Analytics, Google Search Console) 
• Excellent communication skills, capable of clearly explaining complex issues to both internal teams and clients 
• Strong analytical skills and ability to interpret data to drive actionable insights 
• Ability to craft compelling stories based on data 
• Ability to multitask and prioritize in a fast-paced environment 
• Creative problem-solving skills and a proactive approach to reputation management challenges 

#LI-VM1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $66,850 - $80,200 based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.