About the role 

Roku's FP&A team is looking for a Sr. Financial Analyst to own the financial planning, reporting, and forecasting for Frndly TV, a Roku owned and operated streaming service. You'll be the primary finance partner for the Frndly TV business — building the models, tracking performance, and delivering the analysis that drives decisions on subscriber growth, content economics, and profitability. 

This role will evolve as AI transforms financial analysis. We want someone who's excited about that — not just comfortable with new tools, but eager to rethink how FP&A work gets done. If you're the kind of person who automates the repetitive stuff so you can spend more time on the work that actually matters, you'll thrive here. 

What you’ll be doing 

• Own the financial forecasting and budgeting process for Frndly TV, including revenue, subscriber metrics, content costs, and operating expenses 
• Deliver monthly and quarterly variance analyses — explain what happened, why it matters, and what to do about it 
• Build and maintain financial models that inform pricing, content investment, and growth strategy decisions 
• Conduct ROI analyses on proposed initiatives, translating business cases into clear financial frameworks. 
• Partner with cross-functional teams (Product, Content, Marketing) to provide financial perspective and support strategic planning 
• Identify ways to improve the speed, accuracy, and usefulness of financial reporting — including leveraging AI and automation tools to streamline workflows 
• Present findings and recommendations to senior leadership with clarity and confidence 

We’re excited if you have 

• 3–5 years of experience in FP&A, corporate finance, or a related analytical role 
• Strong financial modeling skills — you're fluent in Excel and comfortable building models from scratch 
• Experience with variance analysis, budgeting, and forecasting processes 
• Clear communicator who can translate numbers into business insights for non-finance audiences 
• Intellectually curious — you dig into the "why" behind the numbers, not just the "what" 
• Self-directed and comfortable with ambiguity; this is a growing business with evolving scope 
• Genuine interest in how AI and automation are changing knowledge work — you don't need to be an expert, but you should be experimenting 
• Bachelor's degree in finance, accounting, economics, or a related field preferred 

Nice to have 

• Experience in media, streaming, or subscription-based businesses 
• Familiarity with tools beyond Excel — SQL, BI platforms (Looker, Tableau), or financial planning software (e.g., Anaplan) 
• Exposure to subscriber/cohort economics or customer lifetime value analysis 

#LI-RR1 

As a core member of the Benefits Onboarding team, you’ll be responsible for setting up customers with their health benefits while providing a delightful experience. You’ll put their minds at ease by guiding them through a complex process, providing timely information, and keeping all the moving parts running smoothly. You’ll help employers get group benefits for the very first time, and then help those employers continue to make important benefits decisions on an annual basis.

The Benefit Onboarding team is passionate about using innovative technology and service to elevate the health benefits experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. You will use your project-management skills to streamline benefit administration with insurance carriers, drive operations and communications with third-party partners, and build the health insurance engine that will make benefits with Gusto great.

Here’s what you’ll do day-to-day:

• Oversee the entire benefits onboarding process from start to finish, collaborating with cross-functional teams to ensure timely delivery of benefits
• Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers
• Work directly with customers to implement employee benefit packages specific to our customers’ needs.
• Provide guidance, support, and manage escalations with customers at key moments in their relationship with Gusto during their benefits journey
• Manage multiple priorities using Salesforce and other technology platforms in your digital workspace
• Be available for our customers via phone and email to answer questions about the onboarding process

Here’s what we’re looking for:

• 2-4 years of client-facing experience - bonus points for exposure to healthcare, payroll, or a start-up environment
• Empathetic and customer-centric: You care deeply about the customers you serve
• Excellent written and oral communication skills
• Strong attention to detail
• Skilled in problem solving, dealing with ambiguity, and cross-team communication
• Self-motivated and comfortable working collaboratively and autonomously - excited about striving toward team and individual metrics
• Ability to work throughout seasonal peaks
• Adaptability to flex to other internal roles if needed
• Embraces an ownership mentality 

Bonus points:

• Healthcare, health insurance, or employee benefits experience
• Experience with workforce tools such as Salesforce

This posting represents a general talent pipeline that spans multiple levels within our CX team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $23.50–$27.42 per hour.

We're Proof, a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly.

We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team.

About the Role:

We are seeking a motivated and experienced Client Success Manager (CSM) to join our team. The CSM will serve as the primary point of contact for our law firm clients in the Mountain / West Region of the US, driving success through needs analysis, tailored solutions, and exceptional client support. While legal experience is a plus, it is not required. The ideal candidate will also have the ability to effectively communicate with C-suite executives and senior leadership.

Responsibilities:

• Conduct in-depth needs analysis with law firm clients to understand their specific challenges and objectives
• Develop customized solutions and workflows that address the unique needs of each client
• Collaborate with internal teams to ensure seamless client onboarding, lead training sessions, and support successful implementation of customized solutions.
• Serve as the primary point of contact for clients, providing ongoing support and guidance throughout the engagement
• Monitor client usage and engagement, identifying opportunities for upselling and cross-selling by partnering with POD teammates to identify and drive revenue growth
• Work closely with your pod (AE and SDR) to ensure alignment on client priorities and account strategies
• Act as a liaison between clients and our product and engineering teams to provide feedback and drive product improvements
• Build and maintain strong relationships with clients, establishing yourself as a trusted advisor and advocate for their needs
• Track and report on client success metrics, including customer satisfaction, retention, and revenue growth
• Develop strategic account plans to drive long-term client success and identify growth opportunities
• Handle client escalations and concerns, negotiating timelines, scope, and expectations as needed

Requirements:

• 5+ years of experience in customer success, account management, or a related client-facing role
• Strong communication skills, including the ability to engage effectively with C-suite executives
• Proven ability to develop customized solutions and workflows for enterprise clients
• Excellent interpersonal and relationship-building skills
• Strong analytical and problem-solving abilities, with the capacity to quickly resolve client issues
• Ability to work independently and collaboratively with internal teams
• Experience with CRM, support, and project management tools, such as HubSpot and Intercom
• Legal experience is a plus, but not required
• This position requires the employee to live and work from the West / Mountain region.
• Candidates must reside in one of the following Mountain/ West Coast locations:
  • Colorado
  • California
  • Arizona
  • Utah
• Relocation assistance is not available for this position
• This role requires approximately 50% travel, including regular in-territory visits up to two weeks each month

Compensation

• Base Salary range $80,000- $ 100,000 based on experience and location
• Eligible for bonus structure and additional compensation based on performance - OTE $120,000 - $150,000

Benefits

• Full time, remote, salary position
• Medical, dental, vision, disability insurance, and 401k available
• Flexible time off (paid planned and sick time, and paid holidays)
• Necessary equipment provided

E-Verify

This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

Location: Remote

About Us

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Market Risk team’s mission is to assess prevailing risk conditions across multiple asset classes and ensure Robinhood’s customers and margin book are positioned for success in a dynamic risk landscape. We analyze information in real time to optimize risk across multiple dimensions, and partner cross-functionally to improve monitoring systems, build a best-in-class margin product offering, and identify evolving risks.

As a Market Risk Senior Analyst, you will operate at the forefront of margin risk policy, development, and implementation. You will serve as a risk expert at the intersection of traditional and evolving trading products, developing both proactive and reactive risk analyses and the controls that support them.

This role is based in our Chicago, IL, Denver, CO, Lake Mary, FL, and New York, NY office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

Applications for this role will be accepted through March 31st, 2026. Please connect with your recruiter for more information about this role’s application window.

What you’ll do

• Assess emerging market conditions and provide actionable insights and recommendations on the margin risk profile.
• Research volatility catalysts, including earnings, regulatory announcements, geopolitical events, and broader market trends.
• Monitor market risk dashboards to identify significant exposures or shifts in customer behavior.
• Analyze data to identify risks and opportunities to improve the customer experience related to margin products.
• Partner on cross-functional initiatives to enhance the firm’s margin products, drive revenue, and improve the overall customer experience.
• Embrace evolving technologies and analytical tools to continuously improve personal and team workflows.

What you bring

• Bachelor’s degree in Finance, Economics, or a related field.
• 8+ years of experience at a brokerage or trading firm.
• Strong SQL skills, with the ability to query complex datasets and perform statistical analysis.
• Strong analytical and problem-solving skills, particularly related to market risk and financial products.
• Familiarity with financial markets, sector trends, and risk management tools.
• Curiosity and a willingness to learn new approaches for working with complex datasets and analyses.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the Role:

As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.

About the Team:

This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started

Here’s what you’ll do day-to-day:

• Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.

• Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.

• Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.

• Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.

• Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.

• Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.

• Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.

• Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.

• Manage budgets, agency relationships, and social media tools/platforms effectively.

• Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.

Here’s what we're looking for:

• 12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.

• Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.

• Deep expertise in developing content strategies tailored for various social platforms and audience segments.

• Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.

• Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.

• A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.

• Outstanding leadership and people management skills, with experience coaching and developing marketing talent.

• Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.

• Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.

• BA/BS degree required; MBA or advanced degree a strong plus

Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

About the Role:

As a Dedicated Advisor, you'll guide small business owners through one of the most important decisions they make for their teams: health benefits. You'll build lasting relationships with your clients, help them understand their options, and guide them through benefits decisions with clarity and confidence.

This is a high-impact role on a team of licensed benefits experts who serve as trusted partners to employers throughout the benefits life cycle.

Location & Training Requirements:

This role is hiring in Denver, CO and Phoenix, AZ only. Candidates must be located in or able to commute within the Denver or Phoenix metro areas. All new hires will complete an onsite training program at their local office during their first 4–6 weeks of employment. Training is fully in-person, 5 days a week, so you'll need to be available and able to commute onsite for the duration of that period.

Following the training, candidates will be expected to adhere to Gusto's hybrid policy where Gusto has physical office spaces.

Here’s what you’ll do day-to-day:

• Serve as the primary benefits contact for a portfolio of small group employer clients
• Guide clients through the full renewal process — from assessment of needs, plan evaluation, selection through enrollment support
• Proactively assess client needs and recommend coverage options (dental, vision, life, disability, HSA/FSA) and plans (SGHI, Level Funded, LGHI) that best fit their teams
• Provide clear, approachable guidance on health insurance concepts via phone and email
• Ensure clients receive timely, accurate support that meets their needs throughout the year
• Meet SLAs and performance standards in a fast-paced, deadline-driven environment

Here’s what we're looking for:

• Minimum 4+ years in a customer-facing role; health insurance or benefits experience preferred
• Active Life and Health Producer License OR willingness to obtain an active Life and Health Producer License prior to start date
• Experience supporting a client portfolio or managing ongoing client relationships
• A track record of strong client retention and service delivery
• Clear communicator who can simplify complex benefits concepts
• Self-starter who thrives with autonomy and adapts well to change

Location: Remote (For Non-Local) or Hybrid (Local to NYC area or Denver, CO)

Position Summary:

As a member of the Enterprise Solutions team, you will play a critical role in contributing to the success of Judi Health’s customers leveraging Judi, our Enterprise Health Platform, to service their own pharmacy administrative needs. The Enterprise Solutions team seeks individuals who are passionate to change the landscape of claims processing while providing superior service. This individual will hold responsibility for the setup and ongoing maintenance of accumulator, claims and override data in Judi.

Position Responsibilities:

• Accountable for configuration, load, and maintenance of data from previous adjudication systems into Judi.
• Provide customers with subject matter expertise in Judi’s capabilities, ensuring successful migration to the adjudication platform, with parity of all logic and initiatives.
• Devise a repeatable process for implementing data in Judi, establishing key milestones, and maintaining up to date project plan.
• Build and maintain trusting relationships with customers through superior customer service, meeting or exceeded service level metrics.
• Perform QA and claims testing to validate that data loads yield appropriate adjudication results.
• Partner with Analytics colleagues to author automated/manual test cases and monitoring processes for configurations and data loads.
• Proactively identify execution risks around build status and defects, partnering with internal Product teams and clients to surface mitigation strategies.
• Contribute to playbooks/templates that scale configurations for future client onboardings.
• Take charge of critical issues or problems to key stakeholders, ensuring swift resolution and communication within service level agreements.
• Certain times of year may require meeting participation, travel, service support or other requirements outside of standard business hours, including weekends.
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.

Minimum Qualifications:

• 1+ years of experience in an Analyst role, Software Engineering role or related work experience
• 1+ year of PBM or Health Plan operations experience handling adjudication configurations.
• Experience performing complex analyses on large sets of data
• Knowledge of data management, statistics, modeling
• Experience working with structured and unstructured data
• Proficient in SQL, JSON, Java, R, Excel, and other data visualization tools
• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables.
• Exceptional project / time management, prioritization, and organizational skills to ensure customer satisfaction.
• Ability to shift between competing priorities and meet organizational goals.
• Excellent verbal, written, interpersonal and presentation skills.
• Ability to work effectively with virtual teams.
• Ability to travel 5-10%.

Preferred Qualifications:

• Bachelor's Degree preferred, or equivalent combination of education, training, and experience.

• Experience working with AWS Redshift

Job Description

Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams.

We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.

Key Responsibilities

• Become an expert in how Tailscale helps our customers
• Build a credible pipeline every quarter by engaging with clients on upsells and renewals
• Own an upsell and renewal number across your accounts
• Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
• Generate short-term results while maintaining annual pipeline coverage
• Provide accurate weekly forecasting & revenue delivery
• Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product

What We Are Looking For

• 2+ years of closing experience in an AE or an AM role
• A strong desire to join a high-growth software startup
• Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
• Experience presenting to senior managers and executives
• The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
• Experience using Gong, or similar, to collaborate internally and manage pipeline
• Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
• Proactive from lead to close - the hiring manager for this role is Spencer Cranson. If this opportunity really excites you, please don’t just apply on the website. Prospect thoughtfully and tell us why you’re the best candidate for this position.
• This role is based in Denver and is hybrid preferred (3 days/week in-office). #LI-Hybrid

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

Job Description

Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. 

We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs. 

Key Responsibilities

• Become an expert in how Tailscale helps our customers
• Build a credible pipeline every quarter by engaging with clients on upsells and renewals
• Own an upsell and renewal number across your accounts
• Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
• Generate short-term results while maintaining annual pipeline coverage
• Provide accurate weekly forecasting & revenue delivery
• Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product

What We Are Looking For

• Up to 1 year of quota-carrying or closing experience, in an AE or an AM role
• A strong desire to join a high-growth software startup in a fully remote role
• Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
• Experience presenting to senior managers and executives
• The ability to manage many opportunities simultaneously at various stages,  coupled with a strong track record of meeting and exceeding quota
• Experience using Gong, or similar, to collaborate internally and manage pipeline
• Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
• Proactive from lead to close - the hiring manager for this role is Spencer Cranson. If this opportunity really excites you, please don’t just apply on the website. Prospect thoughtfully and tell us why you’re the best candidate for this position.
• This role is based in Denver and is hybrid preferred (3 days/week in-office). #LI-Hybrid

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

About the Role

The Workplace Operations Lead– Denver plays a key role in ensuring seamless day-to-day workplace operations while delivering a high-touch, hospitality-driven employee experience at our Denver office. This position oversees facilities coordination, vendor management, asset tracking, preventative maintenance and repair, workplace request workflows, office services, on-site event support, EH&S program management, and process improvement. The ideal candidate is operationally strong, detail-oriented, proactive, and passionate about creating engaging and efficient workplace environments. They also operate as a human-centered, AI-enabled site leader, using data and AI insights to proactively manage safety, space, and services while preserving a high-trust, inclusive experience for Gusties.

• Due to the onsite nature of this role's responsibilities, the Workplace Operations Lead is expected to work in the Denver office 5 days per week.

About the Team

The Environment Team shapes the future of workplace experience at Gusto. We create safe, collaborative, and inclusive environments through thoughtful design, operational excellence, and data-driven decision-making. Our work connects people to purpose by strengthening collaboration, supporting productivity, and cultivating a culture of belonging across our offices. AI is increasingly embedded in how we operate — from automating routine workflows to surfacing insights that help us make better decisions faster.

Here's what you'll do day-to-day

Employee Support and Office Experience

• Maintain an inviting, clean, and well-stocked environment across the Denver office.
• Lead on-the-ground support for new hire onboarding, badge distribution, and daily employee needs.
• Support internal programs and office events in partnership with Workplace Experience and Community and Inclusion Teams.
• Communicate workplace guidelines and updates clearly and consistently to Denver-based employees and stakeholders.
• Use AI tools to draft employee communications, summarize recurring feedback, and identify patterns in workplace requests.

Facilities Management, Maintenance and Repair

• Manage and resolve incoming workplace requests using Jira, Notion, or ServiceChannel, ensuring timely follow-up and tracking.
• Consolidate all incoming requests (Slack, email, ticketing tools, in-person) into a unified intake and triage process.
• Serve as the primary point of contact for Denver employees seeking workplace support.
• Coordinate with Denver-based vendors for scheduled maintenance, cleaning, HVAC, plumbing, shred, First Aid, and security services.
• Own the Denver preventative maintenance program — schedule and track recurring PMs for HVAC, UPS/power systems, fire and life safety, pest control, and other critical building systems; ensure no service lapses.
• Oversee facilities repairs end-to-end — triage, assign, and follow up on corrective maintenance work orders; coordinate contractors and vendors; verify completion and quality.
• Manage asset tracking for the Denver office — maintain an accurate inventory of furniture, equipment, and key building assets; record condition, location, and service history; flag items due for replacement or repair.
• Conduct routine inspections of the Denver office to ensure workplace safety, comfort, and readiness.
• Oversee on-site physical security vendors, including access management and coordination with security teams.
• Collaborate with the Workplace Operations Lead on capital repairs and budget tracking across the Denver portfolio.
• Apply AI-assisted workflows to track open requests, flag overdue items, and reduce time spent on repetitive coordination tasks.
• Use AI-driven dashboards for real-time visibility into occupancy, safety alerts, and resource usage, and translate those signals into clear, people-first decisions for the site
• Leverage AI tools for space-utilization forecasting and vendor performance tracking to ensure smooth day-to-day operations and high vendor quality.
• Build and utilize new AI-enabled workplace technologies, measure their impact, and iterate based on feedback to improve safety, experience, and efficiency. Has built at least one workflow from scratch using AI.

Vendor and Office Services Management

• Manage relationships with Denver-specific vendors across food and beverage, janitorial, supplies, and maintenance categories.
• Oversee procurement processes and vendor performance against service-level expectations.
• Use systems like Zip to streamline purchasing and payment tracking.
• Ensure compliance with safety and workplace regulations through routine audits.
• Leverage AI tools to analyze vendor spend, draft vendor communications, and surface performance trends.

Environmental Health & Safety (EH&S)

• Maintain and update the compliance matrix — track regulatory requirements across IIPP, SB553, ergonomics, and emergency action plans; ensure documentation is current and accessible using built AI tools.
• Schedule and run fire drills and emergency evacuation exercises — coordinate with building management and security; document completion and outcomes.
• Conduct regular site safety inspections — walk the Denver office on a defined cadence to identify hazards, flag issues, and ensure corrective actions are completed.
• Maintain regulatory postings and ensure all required signage is current across the Denver office.
• Build and use AI workflows to track and follow up on incident reports and corrective actions; escalate to the Head of Workplace Operations as needed.
• Support ergonomics requests and coordinate assessments for Denver-based employees.
• Partner with the Head of Workplace Operations on EH&S program strategy, policy updates, and cross-functional coordination with HR and Legal.

On-Site Event Support

• Support internal and external events at the Denver office in partnership with the Workplace Experience team.
• Support  event logistics, including vendor scheduling and space readiness and setup
• Ensure vendors complete timely post-event cleanup and reset spaces for regular workplace use.

Here's what we're looking for

• 5 to 7 years of experience in workplace operations, facilities coordination, or office management.
• Hands-on experience managing day-to-day site operations, including maintenance, vendors, asset tracking, and employee support services.
• Demonstrated experience with preventative maintenance scheduling and facilities repair coordination.
• Familiarity with IIPP, emergency action plans, and safety inspections is preferred.
• Experience building, developing and executing facility programs.
• Strong organizational skills with the ability to prioritize multiple requests and manage workflows effectively.
• Comfortable working with workplace tools and ticketing systems (e.g., Jira, ServiceChannel, Notion).
• Proven ability to build relationships with vendors, employees, and cross-functional partners (e.g., IT, HR, Security).
• Strong communication skills and a customer service mindset with attention to detail.
• Ability to conduct routine site inspections and ensure compliance with safety, security, and workplace standards.
• Proactive problem-solver who can identify issues quickly and propose practical solutions.
• AI is embedded in your regular workflows, not just something you experiment with occasionally. You can demonstrate how your work looks meaningfully different than it did six months ago because of AI, and you have built skills that automate portions of how you work. Gusto's AI fluency stage is assessed alongside performance and directly impacts overall ratings.

A note on AI at Gusto

At Gusto, AI fluency is part of how we work — not a nice-to-have. Every team member is expected to be actively moving along the arc from AI-aided, human-led work toward AI-delivered, human-overseen outcomes. For this role, that means:

• Using AI tools (Claude and MCPs) daily to draft communications, process requests, analyze vendor or budget data, and reduce manual work.
• Demonstrating embedded AI habits — you have rewired how you work around AI, not just added it as a layer on top.
• Actively contributing workflows and skills that can be shared with the broader team.

Office and Location

This role is based in our Denver, CO office. Given the operational nature of this role, the Environment Site Lead is expected to work from the Denver office 5 days per week.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our cash compensation amount for this role is targeted at $98,000/yr - $121,000/yr in Denver. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a West Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.   

Our values:

• Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. 
• Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. 
• Love your craft • We love diving into a variety of domains and solving problems.  We take pride in delivering value, in communicating progress, and guiding our clients to success.

At Focused, our Engineers are both practitioners and experts in their craft. This role would play a crucial role in shaping and implementing engineering best practices and ensuring the successful delivery of complex software projects. With clients, we develop trust and influence - we are unintimidated and unintimidating. With colleagues, we set the standard for how we deliver success for clients.

What would you be doing?

• Directly engage with clients and provide expertise through pair programming and development on LangChain / LangGraph powered applications
• Deep expertise in LangChain, LangGraph and LangSmith
• Lead teams through end-to-end delivery across the stack, from backend services to modern web UIs.
• Pair program daily with teammates and clients to share knowledge, improve code quality, and grow together.
• Practice TDD and continuous refactoring to ensure code is reliable, maintainable, and understandable.
• Guide architecture decisions to support scalability, observability, and performance.
• Collaborate closely with designers, product managers, and stakeholders to continuously deliver valuable software.
• Coach developers on the team through pairing, mentoring, and modeling healthy engineering culture.
• Influence technical direction beyond the team, working across client orgs and Focused’s internal practices to share lessons, shape approaches, and raise the collective bar.
• Stay curious through experimenting with new patterns in the GenAI space, share what works (and what doesn’t), and help evolve how we build AI-powered software.

We are excited about you, because you:

• You’re a hands-on, full stack engineer with a strong track record of delivering software in collaborative, agile environments.
• You’ve worked with LangChain (or similar agentic frameworks), and understand how to architect AI-native systems responsibly and effectively.
• You have experience leading engineering teams and feel confident mentoring and supporting other developers.
• You believe that code quality matters, and that TDD and pairing help build better systems and stronger teams.
• You’ve worked across multiple languages or frameworks (e.g., Python, Node, Java, React, Next.js) and are pragmatic about tool selection.
• You’re excited about what’s happening in the AI space but stay focused on delivering value.
• You have experience navigating complex organizations, building bridges across functions, and helping teams adopt modern development practices.
• You’re as comfortable in the code as you are in a client meeting and can translate technical risks and wins into language anyone can understand.
• You love to share what you’re learning and make the team around you better.

If you had worked at Focused over the last 3 months you may have:

• Paired with a teammate to build a document Q&A system using LangChain and OpenAI APIs
• Helped design an architecture that integrates LLM agents into a legacy enterprise workflow
• Refactored a flaky test suite to support continuous delivery with confidence
• Mentored a junior dev through their first pairing and TDD session
• Built and deployed a full stack GenAI MVP with a React frontend and FastAPI backend
• Facilitated an architecture spike to evaluate vector database options for semantic search
• Contributed a new section to our internal AI playbook
• Helped write this job req

What to know before you apply: 

• This role will require working in a client office in the greater Dallas, TX area three days per week and up to 20% travel within the United States.
• Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
• The Colorado base salary range for this role is $175,000 - $250,000.

Delivering Customer Success is an important focus for Dataiku. As a Senior Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. 

In this technical and consultative customer-facing role, you’ll focus on technical programming to increase adoption through product enablement and one-to-many user engagement. You’ll leverage your understanding of enterprise analytics, high-impact communication abilities, and hands-on data science skills to add business value. This role will also partner closely with cross-functional teams, including Account Executives, Sales Engineers, and Professional Services and Partners to accelerate end-user adoption.

How you’ll make an impact 

• Work closely with Dataiku’s customers, focusing on onboarding, increasing user adoption, retention, and satisfaction.
• Possess deep technical knowledge of the Dataiku platform to educate customers on best practices within the Dataiku platform. 
• Develop a deep understanding of customer business, use cases, and outcomes to guide their success with Dataiku's products and services.
• Execute demonstrations of new product features and conduct hands-on workshops in collaboration with the Sales Engineers. 
• Establish regular touchpoints with customers to advise users on using Dataiku for their specific business needs, including hands-on support as appropriate.
• Execute programs to create self-sustaining enablement and evangelism of Dataiku within customer accounts.
• Collaborate with Account Executives and Sales Engineers to drive customer engagements with the Dataiku platform and identify opportunities for expansion (both software and professional services) that can drive additional value for customers.
• Document and share the adoption status and key information to inform internal forecasting and renewal.
• Collaborate with other Dataiku functions (such as marketing) on capturing and sharing the customer stories publicly. 
• When identifying technical issues that block user adoption, coach administrators and users to initiate support tickets for timely resolution. 
• Stay current on Dataiku’s products, competitive landscape, and data science trends.
• Willingness to travel up to 25%.

What you’ll need to be successful

• Bachelor’s degree in Data Science, Business Analytics, Statistics, Computer Science, or a related technical field.
• Minimum of four years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles with a proven track record of customer trust and satisfaction.
• Strong written and oral presentation skills, capable of engaging both business and technical stakeholders.
• Strong technical, analytical, and problem-solving skills.
• Experience in building and operating communities of practice.
• Ability to navigate ambiguity, build consensus, foster accountability, and work with urgency to deliver customer outcomes.
• Ability to tailor messaging to personas with varying levels of technical acumen, including no-code and high-code users
• Dataiku advanced designer, Snowflake SnowPro Core and Databricks Business Analyst certifications preferred (not required).
• Preferably located within the Northeast region of the United States. 

What will make you stand out

• Never-ending intellectual curiosity, detail-oriented, and analytical.
• Hands-on experience with data storage and computing infrastructure (SQL, Kubernetes, etc.) and proficiency with Python, R, SQL
• Knack for public speaking with appreciation for engaging with all levels of customer teams, from individual contributors to leadership.
• Passion for technology, the data and analytics space, and enjoyment learning new solutions, features, and functionalities, translating these into business value for customers.
• Experience in Analytics/AI or other enterprise software (preferred but not required).

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

 At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of electric, gas and/or telecommunications. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience in electric, gas and/or telecommunications
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of sales and business development processes
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and JavaScript,
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-JP2

#LI-onsite

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/17/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $149,000- $200,999

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with the sales team to ensure smooth transition and onboarding experience
• Proactively build relationships with customers to create mutual trust  
• Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts
• Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
• Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
• Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

Who You Are:

• A strong communicator with excellent attention to detail
• Motivated by building long-term and long-lasting relationships
• Driven by the opportunity to make a visible impact with your work
• 5-7 years of experience in a customer account facing role
• Customer-minded, always aiming to provide the most value possible
• Excited by working in an ever-evolving and fluid solution focused environment
• Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Sales training in MEDDIC and Command of the Message 
• An inclusive company culture, opportunity to join our Community Guilds
• Intra-departmental mentor and buddy program for in-house networking 
• Continuous professional development, product training, and career pathing 
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.
 
At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of electric, gas and/or telecommunications as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in electric, gas and/or telecommunications
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Programming and scripting experience with languages such as Python and JavaScript
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-Onsite

#LI-JP2

Registered Veterinary Technician

5280 Veterinary Care is hiring a full-time Registered Veterinary Technician to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.

What to Expect as an RVT with 5280 Veterinary Care

At 5280 Veterinary Care, we believe our RVTs are an essential part of delivering exceptional patient care and creating an outstanding client experience. We are committed to supporting your professional growth, personal well-being, and long-term career success through a comprehensive benefits and support package, including:

• License reimbursement
• Continuing education assistance and CE pay
• Professional development opportunities
• Uniform allowance
• 401(k) with company matching
• Health insurance
• Vision insurance
• Dental insurance
• Paid time off and flex time for holidays
• Employee discount
• Employee Assistance Program (EAP)

Beyond benefits, you can expect to work alongside a collaborative, supportive team that values your skills, encourages continued learning, and genuinely appreciates the important role RVTs play in veterinary medicine. We also see a wide variety of fun, unique, and challenging cases, offering opportunities to continually expand your knowledge and hands-on experience while keeping each day exciting and rewarding.

Salary: $29-$32/hr. based on experience and skill set.

Schedule: Flexible. Surgery flex shifts are usually 7 a.m.- 6:30 p.m. 

Key Responsibilities: 

• Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
• Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
• Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice’s products, programs, and services.
• Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
• Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
• Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
• Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
• Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.

Qualifications:

• Registered as a Veterinary Technician (RVT).
• Also open to new graduates from an accredited vet tech program.
• Ability to handle animals safely and compassionately.
• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
• Familiarity with DEA, OSHA, and hospital safety guidelines.

About 5280 Veterinary Care

At 5280 Veterinary Care, we are committed to providing our doctors and medical team with the tools, technology, and support they need to deliver exceptional patient care and high-quality medicine. We pride ourselves on strong client communication, compassion, teamwork, and creating a positive experience for both our patients and clients.

Our culture is one of our highest priorities. We are an inclusive, progressive, and supportive team that believes in backing one another and maintaining a respectful, collaborative workplace environment. We are fortunate to have an amazing client base and consistently see a wide variety of interesting and rewarding cases that keep our team engaged, learning, and excited about veterinary medicine.

With our newly expanded facility and continued growth as a hospital, 5280 Veterinary Care is a place where veterinary professionals can grow their skills, feel valued, and genuinely enjoy the work they do every day.

Registered Veterinary Technician

5280 Veterinary Care is hiring a full-time Registered Veterinary Technician to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.

What to Expect as an RVT with 5280 Veterinary Care

At 5280 Veterinary Care, we believe our RVTs are an essential part of delivering exceptional patient care and creating an outstanding client experience. We are committed to supporting your professional growth, personal well-being, and long-term career success through a comprehensive benefits and support package, including:

• License reimbursement
• Continuing education assistance and CE pay
• Professional development opportunities
• Uniform allowance
• 401(k) with company matching
• Health insurance
• Vision insurance
• Dental insurance
• Paid time off and flex time for holidays
• Employee discount
• Employee Assistance Program (EAP)

Beyond benefits, you can expect to work alongside a collaborative, supportive team that values your skills, encourages continued learning, and genuinely appreciates the important role RVTs play in veterinary medicine. We also see a wide variety of fun, unique, and challenging cases, offering opportunities to continually expand your knowledge and hands-on experience while keeping each day exciting and rewarding.

Salary: $29-$32/hr. based on experience and skill set.

Schedule: Flexible. Surgery flex shifts are usually 7 a.m.- 6:30 p.m. 

Key Responsibilities: 

• Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
• Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
• Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice’s products, programs, and services.
• Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
• Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
• Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
• Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
• Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.

Qualifications:

• Registered as a Veterinary Technician (RVT).
• Also open to new graduates from an accredited vet tech program.
• Ability to handle animals safely and compassionately.
• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
• Familiarity with DEA, OSHA, and hospital safety guidelines.

About 5280 Veterinary Care

At 5280 Veterinary Care, we are committed to providing our doctors and medical team with the tools, technology, and support they need to deliver exceptional patient care and high-quality medicine. We pride ourselves on strong client communication, compassion, teamwork, and creating a positive experience for both our patients and clients.

Our culture is one of our highest priorities. We are an inclusive, progressive, and supportive team that believes in backing one another and maintaining a respectful, collaborative workplace environment. We are fortunate to have an amazing client base and consistently see a wide variety of interesting and rewarding cases that keep our team engaged, learning, and excited about veterinary medicine.

With our newly expanded facility and continued growth as a hospital, 5280 Veterinary Care is a place where veterinary professionals can grow their skills, feel valued, and genuinely enjoy the work they do every day.

#LVTECH 

As our Sr. Technical Project Manager you will… 

Lead the planning and delivery of internal digital, web, and systems initiatives that support the agency’s operations and long-term scalability. Sitting within the Enterprise Operations team, this role works at the intersection of business needs, technical execution, and operational rigor.

You will partner closely with leadership, Tech Ops, and cross-functional teams to turn complex requirements into clear plans, coordinate delivery across multiple workstreams, and help ensure internal tools and platforms are effective, scalable, and well managed. This role is ideal for someone who brings strong project management discipline, technical fluency, and experience operating in an agency environment where priorities move quickly and teams must stay highly aligned.

Be Accountable and Responsible

• Own the end-to-end coordination of internal technical projects, including scoping, estimates, timelines, budgets, dependencies, risks, and change management
• Act as a key bridge between leadership and technical teams, translating business priorities into structured execution plans and communicating delivery status, tradeoffs, and risks clearly
• Partner with Tech Ops and other internal stakeholders to support the delivery and ongoing evolution of internal platforms and tools, including the MERGE Website, AI Garage, Intranet, and other operational systems
• Coordinate projects across website development, CMS environments, custom applications, internal tools, and marketing technology platforms
• Support work involving enterprise and marketing systems such as Salesforce, Adobe, HubSpot, ERP and CRM platforms, and other connected applications
• Bring structure to project delivery across teams by leading planning, estimation, documentation, status reporting, and meeting execution
• Manage resource planning and capacity coordination across disciplines, helping assign work realistically, balance priorities, and maintain delivery momentum without overloading teams
• Identify risks, blockers, and scope issues early, and work with stakeholders to resolve them before they impact budgets, timelines, or quality
• Track project financials, actual hours against plan, and scope changes to support sound operational decision-making and overall delivery health
• Help enforce consistent agency delivery practices and align project execution with established PMO standards and best practices
• Identify opportunities to improve workflows, strengthen team coordination, and support the implementation of more efficient or AI-enabled operational processes where appropriate

What success looks like

• Internal projects are delivered with clear plans, realistic timelines, and strong coordination across teams
• Leadership and stakeholders have visibility into progress, risks, resource needs, and scope changes throughout the project lifecycle
• Resource planning is proactive, balanced, and responsive to changing priorities 
• Delivery processes become more consistent, efficient, and scalable over time, with lessons learned shared across teams
• Internal platforms and operational systems are supported by disciplined project execution that improves usability, reliability, and business value

These are the qualifications we’re looking for

• 6+ years of experience in technical project management, digital operations, or similar, within an agency, enterprise, or complex cross-functional environment
• Strong experience managing technical projects from kickoff through delivery, including scoping, estimation, scheduling, budgeting, risk management, and stakeholder communication
• Proven ability to work across disciplines such as Engineering, Creative, Data, Client Experience, Finance, Talent, and Operations to align delivery with broader business goals
• Experience with resource planning, capacity management, and coordinating work across multiple teams and competing priorities
• Familiarity with website development, CMS platforms, marketing technology ecosystems, custom applications, and internal business systems
• Working knowledge of modern software delivery practices and the SDLC, including Agile, Waterfall, and evolving AI-enabled workflows
• General familiarity with technical environments such as GCP, Firebase, CRM and ERP systems, and integrated marketing platforms
• Ability to translate technical constraints into business implications and communicate effectively with both technical and non-technical stakeholders
• Strong judgment, organization, and follow-through, with a practical approach to solving problems and improving how work gets done
• Familiarity working in environments with data privacy, security, and compliance considerations such as GDPR, SOC2, and CCPA

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $89,000 - $118,000 based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

Your role
Partner Marketing Representatives are aligned with our external partners (technology partners, ISV partners, channel partners, integration partners), internal partners (channel marketing, business development, channel sales), and act as a hub for all marketing activity. The Partner Marketing Team is seeking a Partner Marketing Manager to support these efforts, including the execution of partner-led, customer-facing field initiatives aligned with regional sales priorities.

This position reports to our Sr. Manager, Partner Marketing.

What you’ll do

• Support recruitment and lead generation of new partners through the management and execution of partner-led and regionally aligned events, email campaigns, webinars, and content creation.
• Produce impactful channel content necessary to support the channel communications strategy and outline a plan to execute. This includes leveraging/refining existing content and creating new content.
• Overseeing Market Development Fund (MDF) planning, allocation, and optimization, ensuring funds are used effectively to drive partner performance. 
• Collaborate with channel managers and regional sales teams to develop strong GTM plans and execute partner-led and customer-facing field marketing activities such as events, webinars, and in-market programs.
• Manage the end-to-end build of marketing programs for partner recruitment and activation, including customer-facing field programs executed in partnership with regional sales teams, by collaborating with creative teams, product marketing, and sales teams.
• Work with internal and external teams on the scope of work, project timeline, and resources needed for the effective execution of partner marketing deliverables.
• Measure and report on the effectiveness of partner marketing programs and activities.
• Support field execution for partner-led initiatives by coordinating regional activities, local events, and sales enablement needs.

Skills you’ll bring 

• 3-5 years of related partner marketing/demand generation experience.
• Experience working in early-stage programs where processes are loosely defined and constantly being improved.
• Channel Marketing and/or Channel Communications experience (Marketing & Communicating “to” partners).
• Familiarity and experience with B2B omni-channel/demand generation marketing tactics (e.g., website, email marketing, content marketing, PR, and events), including customer-facing and regionally executed programs in partnership with sales teams.
• Experience working with Salesforce.
• Team-oriented, creative, adaptable, driven, and attentive to detail.
• Data-driven decision maker with experience analyzing and reporting on program results.
• Experience working in high-growth, B2B start-up environments.
• Comfortable working with remote teams located in multiple regions across the globe.
• Excellent written and oral communication skills.
• Stellar project management skills.
• Experience working in the telephony/collaboration space is a plus.

About the Opportunity

The Customer Insights & Adoption (CIA) team is hiring a Senior Product Architect, Internal Tools (f/m/d) to design and build internal products that help Contentful teams work smarter. This role serves internal product development, turning ambiguous workflow problems into useful systems that improve how Customer Experience, Sales, and Partner-facing teams operate every day.

This is a hands-on role with approximately 60% implementation and 40% architecture and planning. You will actively contribute production code while owning technical design and direction for a focused set of internal tools that support pipeline, retention, and customer experience outcomes. You’ll prototype, iterate, and operationalize internal systems that are lightweight where they should be, durable where they need to be, and designed for clear long-term ownership.

If you are excited by the idea of shipping high-leverage internal tools, bringing order to messy workflows, and translating promising prototypes into systems people actually rely on, this role offers the chance to have visible impact across the business.

Why this role matters

CIA’s internal tools work is part of how we turn customer, field, and partner insights into operational advantage. The right tools help our teams move faster, reduce manual work, improve data quality, and create a more consistent way of supporting customers and partners. This role exists to make those improvements real — not as one-off experiments, but as well-scoped internal products and patterns that deliver demonstrable value for our internal teams.

• Join a high-impact team building internal products that improve customer experience, strengthen field effectiveness, and help Contentful scale more effectively
• Shape how CIA approaches internal product development, R&D, and technical architecture — with meaningful room to influence both the systems we build and the way we build them
• Work on a wide range of interesting problems, from internal apps and integrations to structured data workflows, experimentation, and AI-assisted tooling
• Partner with deeply cross-functional stakeholders across CX, Sales, Partnerships, Product, IT, and Platform teams, with visible impact on how Contentful operates internally

What to expect? 

This is a hands-on role with approximately 60% implementation and 40% architecture and planning

• Own and evolve a focused set of internal tools, utilities, and integrations that support the Customer Experience organization (CSMs, Support, Professional Services, Learning Services) and cross-functional internal users such as Sales, Partnerships, and Pricing & Packaging
• Lead R&D and rapid prototyping efforts to identify high-leverage solutions, then determine which ideas should remain lightweight, which should be operationalized, and which should be designed for clean handoff to other teams
• Build production-quality front-end and back-end code, including API design, data flows, resilience, observability, and robust internal user experiences that align with our design system and engineering standards
• Apply component-based and front-end best practices to ensure internal tools are consistent, scalable, and maintainable
• Leverage Contentful and other internal platforms where appropriate to create reusable patterns and scalable internal solutions rather than reinventing common capabilities from scratch
• Explore and implement web crawler and scraper approaches, structured extraction workflows, and other internal data-ingestion patterns
• Explore and implement AI-assisted workflows where relevant to improve internal tools, accelerate development, and support pragmatic experimentation without compromising quality or maintainability
• Collaborate with IT, InfoSec, Platform, Legal, and Privacy partners on responsible data handling, hosting, identity, compliance, and operational readiness
• Define success metrics, instrument telemetry, report impact, and document architecture & playbooks so that stakeholders understand where they unlock value for Sales, CSMs, Professional Services, and adjacent teams, and how other teams can support or extend the systems over time

What success looks like

• Customer Experience, Sales, and partner-facing internal teams rely on a focused set of internal tools that are easy to use, well adopted, and meaningfully improve how work gets done across the business
• Internal tools built by this role are consistent, scalable, and reliable, reflecting strong front-end patterns, sound API and data-flow design, and user experiences that align with Contentful’s design system and internal platform standards
• Stakeholders have clear visibility into the impact of CIA-built systems through trusted success metrics such as adoption, time saved, data quality, and reliability, and use those signals to prioritize future investments
• Cross-functional partners experience CIA as a pragmatic, high-leverage internal product and architecture function that can take ambiguous problems, define the right solution, and deliver useful systems that support pipeline, retention, and customer experience outcomes
• Reusable patterns, technical documentation, and operating playbooks make it easier for adjacent teams to build on this work, support it over time, and extend internal tooling without accumulating unnecessary complexity or one-off solutions

What you need to be successful

• Demonstrated ability to balance system design with hands-on implementation, including recent experience contributing to production codebases
• 7–10 years building and operating production web applications
• Hands-on expertise with modern TypeScript, React and Next.js (or equivalent), state management, testing, performance, and accessibility best practices
• Back-end experience with Node.js and TypeScript, API design, eventing or queues, and serverless or containerized services, along with sound observability practices across logs, metrics, and traces
• Experience with Contentful or similar API-first CMS and composable content platforms
• Ability to translate ambiguous requirements into clear technical designs and scalable implementations, engineered for maintainability and ownership transfer
• Experience designing web application architectures, data flows, and integration points across multiple systems, with judgment about when to build a full product, when to automate, and when to keep a solution intentionally small
• Experience establishing lightweight engineering practices for a small team, including clear documentation, code review norms, testing approaches, release discipline, and operational readiness
• Mentorship and technical leadership that raises the bar on code quality, design rigor, and documentation while helping peers make better architectural decisions
• Clear written and verbal communication with technical and non-technical stakeholders, along with a bias for action and evidence-based decision making

Nice to Have

• Practical experience with AI and LLM-based workflows, particularly spec-based development, evaluation, and test or guardrail processes
• Experience working with component-based front-end architectures and design systems, including design tokens, component libraries, CSS architecture, accessibility, and Figma design and development experience
• Familiarity with web crawling and scraping approaches, including structured content extraction, normalization, and change detection
• Experience building internal tools, dashboards, or workflow systems for customer-facing, revenue, or operations teams

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive equity awards for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” 

The Opportunity

As a Senior Enterprise Account Executive, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions.

We're looking to speak with candidates based in Denver for our hybrid working model.

What You’ll Be Doing

• Prospect into CTOs, Engineering/IT leaders, and technical end users
• Grow a current base of MongoDB customers by landing new workloads through outbound prospecting
• Manage the full sales cycle for all MongoDB Products & Services
• Develop and execute a strategic territory plan to achieve revenue targets
• Collaborate with the sales ecosystem to drive sales initiatives and partnerships
• Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach

What You’ll Bring To The Role

• 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts
• Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus
• Must live in territory (flexible work model)
• Fluent in English 

Things We Love

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426167

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities. You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

*This role will be focus on North America, with flexibility for the candidates. Significant remote work allows us to support multiple Sales regions across the region. 

Responsibilities

• Support the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Develop Business Value Consulting collateral for internal and external use: when new MongoDB products are released, and when a gap or need of the practice is identified
• Serve as a mentor to sellers who may be unfamiliar with this role, and further improve the value selling capabilities of the rest
• Engage with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• 5+ years of proven experience as a Business/Technology Strategy Consultant with some Business Case experience
• 1-3+ years of experience working for a vendor in business value consulting role.
• Enterprise business and financial modeling experience, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Polished presentation and interpersonal skills
• Inquisitive personality to facilitate interview sessions with client roles, both business and technical stakeholders
• Experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps), RDBMS and/or NoSQL software

An Ideal Candidate

• Audible-ready, ability to adapt to customer situations 
• Enjoys working in a fast-paced sales environment
• Experience working for a software vendor

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273414990

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Join the Square Strategic Account Management team and help our merchants grow their business! The Strategic Account Management team partners with Mid Market business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals.

As a Strategic Account Manager on our Strategic Food and Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F&B team lead, your role is all about building meaningful partnerships with Square sellers in the food & Beverage space—understanding their unique needs, crafting innovative solutions, and championing them within Square.

In this role, you’ll become a creative problem-solver, finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor, you’ll not only support clients day-to-day but also uncover new growth opportunities, expanding partnerships that fuel their success. This is your chance to be a pivotal force in your clients' journeys, advocating for them with decision-makers and turning their challenges into achievements.

You Will

• Own and maintain relationships across a portfolio of 175+ strategic food and beverage sellers, driving account expansion, retention, and satisfaction
• Understand Food and Beverage customer needs to help achieve their business goals through Square 
• Cross sell and upsell products based on discovering customer needs
• Effectively and strategically address customer concerns and issues
• Help grow our managed accounts program through contracts and renewals
• Conduct business reviews as needed to assess all aspects of the partnership
• Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

You Have

• 2+ years experience in Sales, Account Management or a related field
• Experience discovering and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to achieve revenue targets
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can help better serve small and medium size businesses
• Experience within the Food and Beverage industry is preferred

Candidates must live within 50 miles of the following locations: Denver, CO

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $111,700 - $156,600

Zone B: $103,800 - $142,800

Zone C: $98,200 - $135,100

Zone D: $89,400 - $122,900

Amounts listed above include target variable compensation.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies. Fivetran is looking for a Commercial/Mid-Market Account Executive that enjoys SaaS sales, and can picture themselves working in a fast-paced startup environment. If you have an entrepreneurial spirit, love working in a collaborative team, are ambitious and hard-working we want to hear from you!

This is a full-time, hybrid position based out of our Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

Salesforce, Outreach, Gong, Clari

What You’ll Do

• Daily outbound prospecting to Target Account lists to create demand and generate consistent pipeline
• Working closely with your Partner network to generate referrals, co-sell on opportunities, and expand Fivetran’s use across the partner portfolio
• Executing every sales cycle with precision. You will be responsible for conducting detailed discovery, lead product demonstrations, coordinate executive alignment, and drive positive business outcomes for your customers to drive long term customer value
• Becoming an expert in Fivetran’s technology, market, and value proposition
• Executing campaigns to drive customer adoption and expand the usage of Fivetran within your customer accounts (in their first 6 months as a customer)
• Forecasting and articulating your opportunities on a weekly basis using the MEDDPICC and Command of the Message methodology
• Working closely with your team, peers, and cross-functional business stakeholders to provide valuable feedback and new ideas
• Embracing and adapting to a fast-moving environment with large amounts of change

Skills We’re Looking

• For 2 - 3 years experience in a closing sales role required
• Experience in Business Development - crucial for success as an AE at Fivetran Consistent track record of meeting and exceeding revenue targets
• Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a sales cycle
• A customer-centric approach and is passionate about how customers can gain value and insight from data
• Ability to convey technical principles in a very consultative and conversational way
• A willingness and ability to travel as necessary

Bonus Skills

• Familiarity with the modern data technology industry and key players

This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.

As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

#LI-HYBRID #LI-MP1

About the Role

We’re looking for an experienced Product Manager to own Monitoring and Observability—a critical pillar of our Enterprise Platform group. In this role, you will help our largest and most sophisticated customers easily understand how their data pipelines are performing. You'll focus on delivering a world-class observability experience, ensuring that Fivetran remains easy to use even as our capabilities expand in scale and complexity.

We’re looking for someone who can bring AI-native thinking to how our platform evolves—whether it’s in accelerating development with intelligent defaults, enabling automated observability, or expanding how customers build with Fivetran programmatically.

This is a high-impact, high-visibility role, perfect for product leaders who thrive on technical challenges, tight feedback loops, and opportunities to shape long-term platform strategy.

This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You’ll Do

• Own and evolve the Monitoring & Observability product area: logging, alerting, sync status, latency monitoring, event standardization, and external integrations.
• Develop a strategic roadmap that improves transparency into Fivetran connection behavior, with a focus on supporting Enterprise-grade monitoring requirements.
• Partner closely with engineering and design to deliver intuitive experiences for customers to monitor, debug, and optimize their data syncs—and integrate seamlessly with their existing observability stack.
• Prioritize product investments based on revenue-weighted feature usage, customer feedback, support ticket trends, and roadmap alignment with adjacent platform teams.
• Serve as the subject matter expert for observability across Fivetran and champion platform consistency in user experience and technical implementation.
• Drive cross-functional alignment and go-to-market readiness for major product launches.
• Stay on the pulse of trends in developer platforms, data infrastructure, and enterprise tooling—with an eye toward AI-first opportunities.

Skills We’re Looking For

• Product management experience in B2B SaaS or platform products.
• Demonstrated success leading technical products with high customer expectations for reliability and observability.
• Strong technical fluency—comfortable working with logs, events, monitoring pipelines, and API-based integrations.
• Proven collaboration skills across Engineering, Design, Support, and GTM.
• Data-informed mindset with experience using both qualitative and quantitative inputs to drive prioritization.
• Ability to execute cross-functionally in a high-growth, fast-paced environment.

Bonus Skills

• Experience with observability or monitoring tools (e.g., Datadog, Splunk, New Relic).
• Familiarity with enterprise logging pipelines or SIEM integrations.
• Background in data integration, ETL/ELT, or developer platforms.

#LI-HYBRID #LI-KM3

About the Role:

We're looking for seasoned full-stack software engineers to join the teams behind Gusto's customer-facing products — the features and experiences that small business owners and their employees rely on every day.

As a Staff Software Engineer, you'll operate across the full product lifecycle: shaping features from early spec and design through to launch and long-term iteration. That means writing clean frontend code, designing and building reliable backend APIs, influencing product direction, and taking ownership of what happens after a feature ships. 

If you're drawn to work that combines technical craft with real-world impact — helping power the livelihoods of millions using Gusto products — join us!

Here’s what you’ll do day-to-day:

• Design, build, and test Gusto core products such as Payroll, Benefits, HR, Retirement, Gusto Money, Gusto Solo, and Gusto Pro, among others
• Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale
• Help scale one of the largest Ruby/Rails and Javascript/React applications in the world
• Collaborate with our Product Management, Data, Design, and Platform Engineering teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily
• Build products that our customers genuinely love

Here’s what we’re looking for:

• Successful applicants typically have 8+ years of software development experience
• Experience building scalable solutions that eliminate customer pain; passion for creating memorable experiences for customers
• Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new product capabilities
• Curiosity and experimentation with emerging AI frameworks, applying and sharing best practices to evaluate and scale AI use safely across teams
• Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale
• Experience with large scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area
• Ability to mentor engineers to maximize their performance and impact

Others:

• Experience in, or interest working in, Ruby on Rails 
• Appreciation for a collaborative, test-driven environment
• Ability to build well-structured, maintainable, well-documented code
• Ability to effectively communicate across engineering teams and with business stakeholders

Do you prefer platform development instead? Check out our Staff Software Engineer, Core Platforms job listing. 

Please note that a two day travel to a Gusto office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.

Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from
• Equity in a rapidly growing startup backed by top-tier VCs

The Role:

As a Manager, Onboarding, you are responsible for leading a team of Onboarding Specialists, ensuring they deliver an exceptional onboarding experience to our service professionals (Pros). You work closely with the Senior Manager and Director to ensure that your team is equipped to help new customers successfully integrate into our platform and get the most value from our services from day one. You are passionate about our mission to serve our Pros and are dedicated to ensuring they have a seamless onboarding experience. Your role involves coaching your team to success, providing support on escalations, and acting as their primary resource. Success in this role requires developing a high-performing team and ensuring your team delivers a best-in-class onboarding experience.

Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our Pros. Our success is their success.

What you do each day:  

• Drive key metrics for the Onboarding team, including but not limited to: Onboarding Completion Rate, Time to Value, Customer Satisfaction Score, and Retention Rate
• Manage team schedules and daily attendance to ensure adequate staffing to meet the needs of our Pros during the critical onboarding phase 
• Conduct weekly performance reviews to identify areas of opportunity and support the growth of your team
• Ensure proper escalation processes are followed and take action when necessary to resolve issues promptly
• Oversee timecards, ensuring timely submission and accurate data management
• Manage monthly performance metrics and bonuses for the Onboarding team
• Track all key metrics with accuracy, regularly reporting to management and providing feedback to your team
• Document all one-on-one meetings, performance discussions, and coaching sessions to ensure continuous development

Qualifications: 

• Bachelor's degree or equivalent experience required
• 2+ years of management experience in Customer support or related field
• Proven track record of meeting and exceeding performance metrics consistently
  
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

What will help you succeed in this role:

• Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills, with a focus on team development and customer satisfaction
• Ability to motivate and inspire your team to deliver exceptional service
• Proactive problem-solving skills with a focus on improving processes and outcomes

Location Dependent Information

This role is open to candidates and the expected salary range for this role is  $70,000-$82,500. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Privacy Notice for California Job Candidates - Housecall Pro

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Focus on net-new logo acquisition via outbound activity
• Become a Datadog expert through continued product and sales trainings
• Manage the full sales cycle, including technical demonstrations and negotiation 
• Collaborate with Sales Development Representatives to drive top of funnel activity
• Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users

Who You Are:

• Curious, driven, and motivated as a sales person
• Creative in how you map and break into accounts
• Able to learn from feedback and champion a growth mindset
• Comfortable operating in a highly technical, fast paced environment
• Experienced in carrying quota, with a proven track record of success

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About the Opportunity

We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/18/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $140,000 - $190,000 

About the opportunity

As a Business Development Representative joining our sales team, you’ll have a direct impact on the growth of the company by managing our lead pipeline and identifying leads and sales opportunities with an emphasis on driving outbound activities. In addition, you will refine our sales prospecting techniques and qualify new incoming leads.

What to expect?

• You effectively maintain active engagement with new and existing leads through strategic and personalized outreach
• Partner with, and help to build the pipelines of Enterprise Account Executives who will assist in developing and sharpening your skills through consistent feedback
• Document, map and strategize using various details including use case, stakeholders, vendor decision process, next steps to better understand how to prospect and find new opportunities in new and existing accounts.
• Prioritizing opportunities and applying appropriate internal resources to move accounts through the customer journey.
• Use and keep Salesforce.com  up-to-date for lead management and sales forecasting as well as engaging with other sales tools such as outreach, linkedin, zoominfo, etc.
• Ensure a timely follow-up with all prospects in a very exciting and fast paced environment
• Achieve monthly and quarterly goals of qualified opportunities and meetings booked for the Account Executives

What do you need to be successful?

• Previous BDR/SDR experience in a similar or adjacent industry.
• Self-starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward
• Able to join occasional in-person events and be a part of our hybrid in-office work expectations
• Coachable, competitive nature with a strong desire to grow your career in sales
• Strong collaboration with teammates and prospective customers
• Excellent oral and written communication skills
• Seeks to understand the customer’s needs, objectives, and challenges
• Active listener and good note-taker
• Ability to proactively qualify customer needs
• Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals
• Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
• Detail-oriented and data-driven
• Technical understanding and keen interest in technology
• Customer-first mindset, where you and the company win by helping our customers to be successful
• College / University Degree educated or equivalent work experience

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/23/26

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $75,000 - 82,000 OTE (70/30 split)

About the opportunity

As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform and accelerate their digital experience initiatives. Acting as a trusted advisor, you will guide customers in achieving both their technical and business objectives while ensuring they realize measurable impact from their investment in Contentful.

You will own the end-to-end customer lifecycle, including renewals and identifying expansion opportunities, while working cross-functionally with Sales, our Partner ecosystem, and Professional Services to drive customer outcomes and strengthen long-term relationships. At the same time, you will champion the voice of the customer internally by translating insights and feedback into actionable input for our Product and Customer teams.

Your success will be measured by the value your customers achieve, the strength of the relationships you build, and your ability to retain and grow some of Contentful’s most strategic accounts.

What to expect?

• Drive Real Impact: Shape the success of leading enterprises by helping them deliver faster, more personalized, and operationally efficient digital experiences. Your work will directly influence their business outcomes.
• Be a Strategic Advisor: Partner with executives and cross-functional teams to define long-term digital experience strategies, positioning yourself as a key driver of their success.
• Grow with Top-Tier Customers: Manage some of Contentful’s most strategic accounts, driving adoption, retention, and expansion while developing deep industry expertise.
• Collaborate Across Teams: Work alongside Sales, Professional Services, and Partners to create high-value, multi-faceted solutions for customers.
• Enjoy Autonomy and Flexibility: Take ownership of your accounts, build lasting relationships, and travel as needed (~25% annually) to meet customers face-to-face and make a real difference.
• Own and grow executive relationships across a portfolio of 25–30 strategic enterprise customers, serving as a trusted advisor on digital experience transformation.
• Partner with customers to drive the successful adoption of Contentful, helping them deliver measurable improvements in speed to market, performance, personalization, and operational efficiency.
• Align Contentful to customer business priorities by defining success metrics, tracking KPIs, and guiding teams along a clear path to digital maturity.
• Lead strategic engagements including quarterly and executive business reviews, communicating outcomes, surfacing opportunities, and aligning on long-term digital experience strategies.
• Proactively identify adoption barriers and orchestrate internal resources across Solutions Engineering, Support, and Product to ensure customers achieve their goals.
• Collaborate closely with Account Executives to develop multi-year account strategies, uncover expansion opportunities, and build compelling data-driven business cases.
• Own the renewal lifecycle end-to-end for some of Contentful’s most strategic customers, driving high retention and long-term value.
• Confidently lead commercial conversations with senior stakeholders and procurement teams within large global enterprises.
• Act as the voice of the customer internally by translating customer insights into actionable feedback for Product and Go-to-Market teams.
• Travel approximately 25% annually to build strong relationships through onsite customer engagement.

What you need to be successful?

• 5+ years in a customer-facing role with experience in Customer Success Management, Renewals Management, or Key Account Management.
• Experience with content management systems, content strategy, or agency environments is a plus.
• Ability to understand Contentful APIs and the modern content management and digital experience stack. Comfort using Contentful data tools to engage in proactive customer discussions and, in some cases, create custom queries and reports.
• Strong technical aptitude and ability to explain high-level technical concepts clearly to customers.
• Proven track record of meeting or exceeding performance or sales goals.
• Strategic thinker who can align with customer goals and independently drive renewal and expansion opportunities to close.
• Excellent oral and written communication skills, demonstrated through past customer and internal engagements.
• Collaborative mindset and ability to work effectively across cross-functional teams, including Sales, Product, and Support.
• Highly organized with strong attention to detail; follows processes, updates systems diligently, and proactively suggests improvements.
• Commitment to prioritizing customer success while aligning with company objectives.
• College degree highly preferred.

Hybrid role: office attendance in downtown Denver is expected 2–3 days per week.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/12/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $102,000- $138,000

About the Opportunity

As a Revenue Enablement Program Manager at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities.

What to expect? 

• Join a fast-paced, high-impact Enablement team shaping field performance and strategic outcomes across global GTM segments
• Design and deliver structured enablement programs tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles
• Partner closely with our Sales and broader Field leadership team on initiatives that strengthen core Sales capabilities and drive revenue growth
• Own cross-functional collaboration with Marketing, Finance, People and Operations to support company-wide enablement goals
• Contribute to measurable performance by using KPIs, dashboards, and feedback loops to optimize enablement outcomes
• Act as a program owner and facilitator, delivering in-person and virtual training, e-learning experiences, and onboarding integration
• Ensure alignment with Sales Readiness tools, learning pathways, and content management best practices

What you need to be successful

• 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles
• Understanding of key Sales roles, GTM processes, and measurement to effectively partner with Sales leadership on initiatives that strengthen core Sales capabilities and drive revenue growth.
• Training delivery experience or an aptitude to deliver in-person/virtual training to Field teams in an engaging and enthusiastic manner 
• Strong project management skills, with a proven ability to prioritize and drive complex initiatives to completion
• Comfort operating autonomously, with experience collaborating across remote and in-office environments
• Effective communicator and facilitator, skilled at simplifying complex information for diverse GTM audiences
• Experience with global stakeholder management, including Field leadership and cross-functional teams
• Proficiency with enablement platforms, Salesforce, LMS systems, and content management tools

Preferred qualifications:

• Background in SaaS or Cloud Technology, ideally within the DXP space
• Track record in enablement program design, including role-based learning, gamification, and performance tracking
• High emotional intelligence, interpersonal fluency, and the ability to build trust across diverse teams
• Growth mindset with a bias for action, resilience, and a touch of humor

What’s in it for You

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

The application deadline is 06/07/26

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Colorado Salary Statement: The salary range displayed applies to potential hires who will work or reside in Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example.

Colorado Salary Range: $100,000 - $136,000

This is a hybrid role where office attendance in Denver is expected 2 days per week (Tuesday and Thursday). A $100 monthly transportation/parking stipend is provided.

About the Opportunity

Contentful is looking for a Software Engineer to join our Ecosystem product line with a primary focus on Marketplace. In this role, you will help build, maintain, and grow the systems, apps, and workflows that expand what customers can do with Contentful.

You will work across the Marketplace surface area and adjacent ecosystem tooling, helping us deliver high-impact apps, improve the contribution and review pipeline, and scale the ways internal and external developers build on top of Contentful. While Marketplace is the primary focus, this role should also be able to contribute across adjacent Ecosystem areas, such as Extensibility and Developer Experience, when priorities call for it.

This role is ideal for an engineer who is strong in front-end product work but not limited to it: someone who is comfortable moving between React surfaces, Node.js services, APIs, developer tooling, and production operations as needed. We are looking for a product-minded full-stack engineer who enjoys strong cross-functional collaboration and taking growing ownership of software through its full lifecycle in production.

We are also evolving how we build software. We increasingly use AI-assisted development workflows to accelerate delivery, reduce menial workload, and improve leverage across the software development lifecycle. We are looking for an engineer who is genuinely excited to experiment with these tools — not just adopt them passively, but bring strong engineering instincts to getting the most out of them.

 What to expect?

• Design, build, and maintain Marketplace features, apps, and supporting services that improve the experience for both app builders and app installers.
• Contribute to the systems and tooling that help Contentful teams and partners bring new apps and integrations to market faster.
• Contribute across adjacent Ecosystem problem spaces, including extensibility workflows, developer tooling, internal platform capabilities, and backend services that support developers building on Contentful.
• Improve contribution workflows, trust and safety checks, maintainability, and operational quality across Marketplace and ecosystem surfaces.
• Partner closely with product, design, and engineers across Ecosystem to shape solutions that solve meaningful customer and business problems.
• Help generalize, polish, and productionize internally-built apps and ecosystem contributions so they can be supported long term by Marketplace Engineering.
• Own software in production, including debugging issues, improving observability, strengthening reliability, and participating in support and operational responsibilities.
• Use AI-assisted workflows across planning, implementation, debugging, and documentation where they create real leverage.
• Help the team improve how we use AI in engineering by sharing practices, refining workflows, and contributing to a healthy engineering culture around quality and speed.

What you need to be successful

• Roughly 4-7 years of relevant software engineering experience
• Solid professional software engineering experience building and maintaining production systems.
• Strong experience with TypeScript and Node.js, plus solid experience building user-facing product surfaces in React or similar front-end frameworks.
• Clear strength in front-end engineering, paired with real comfort contributing to backend services, APIs, and developer-facing tooling rather than working exclusively in the UI layer.
• Experience designing and evolving APIs, integrations, and services used by other engineers, partners, or customers.
• Good judgment around reliability, maintainability, security, and technical tradeoffs in a product environment.
• Comfort working across the stack and across boundaries, from user experience to backend behavior to operational concerns.
• Strong communication and collaboration skills, including experience working cross-functionally and asynchronously across teams and time zones.
• A product mindset and real empathy for developers, partners, and customers.
• Practical experience using AI tools to improve engineering productivity, with the ability to evaluate outputs critically and maintain a high quality bar.

Nice to Have

• Experience with developer platforms, SDKs, app frameworks, marketplaces, extensibility products, or integration ecosystems.
• Experience with AWS, Terraform, Kubernetes, Cloudflare, or related cloud infrastructure.
• Experience maintaining or contributing to public or shared developer tooling.
• Familiarity with AI-native product surfaces, agentic workflows, or systems that connect software to external tools and services.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This position is not eligible for visa sponsorship. Applicants must be authorized to work without visa sponsorship by the start date of employment.

Salary Statement: The salary range displayed is specifically for potential hires who will work or reside in Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, the applicant’s skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).

Salary Range: 136,000 - 184,000 [This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

This posting is open for 4 weeks from the date of posting.

About the opportunity

We are looking for a Product Designer to create experiences for Contentful’s AI Translations product, with a focus on marketing and editor customers. This person will end to end design flows that enable customers to manage and scale content across languages and markets. Beyond the scope of this specific project, this person may ultimately contribute to other Contentful initiatives including marketplace apps and extensibility, ultimately elevating the success of our platform. 

In this role, you will own design from discovery and research through execution and delivery, shaping the future of Contentful, in collaboration with cross functional partners. You’ll help translate ambiguous problems into clear, usable solutions that meaningfully improve how customers work. 

We’re looking for someone with a progressive AI mindset who is comfortable experimenting with new tools in their own workflow, and excited to design for a future where AI reshapes how content is created, managed and delivered. 

What to expect?

• Execute high fidelity designs that bring requirements from conceptual to deliverable
• Create blue sky design prototypes that inform how we approach customer experience solutions, leveraging both traditional (Figma) and AI tools (Loveable, Codex or Claude)  
• Explore solutions from multiple angles with the customer’s perspective in mind. Create user flows and journeys to show your approach.
• Collaborate via workshops on shaping requirements to support business goals and customer needs. 
• Conduct primary research including user interviews, usability testing and competitive analysis that deepens the team’s understanding of our customers.
• Leverage Contentful’s open source design system, Forma 36, to ensure consistency across product surfaces.
• Participate in product designer peer mentorship opportunities like critiques and share outs, to ensure your own growth and continuously raise our quality bar.
• Participate in daily agile, cross functional ceremonies so that you are pulling in the same direction as your engineering and product management partners.
• Help shape team team goals and ensure that delivery work is aligned with business strategy
• Represent customer needs, especially developer customer needs, through your work and via conversations with your team.
• Share work broadly to facilitate alignment across teams and with business stakeholders

What you need to be successful?

• 3+ years of product design experience 
• Strong systems thinking that enables you to design for complex scenarios
• Expertise conducting primary research and discovery, especially customer interviews and usability testing
• Progressive mindset around AI, eager to experiment, oriented towards possibilities
• Ability to help shape requirements based on customer needs
• Experience delivering high quality, production ready designs based on an existing design system and accessibility standards 
• A portfolio of design work showcasing your process and craft experience 
• Comfortable working with a global company with offices in US and EU
• Strong communication skills and confidence in communicating with design peers, cross functional partners and stakeholders
• B2B SaaS experience is a plus

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/07/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $119,000- $161,000

About the opportunity

Contentful is seeking a Senior Business intelligence Analyst to join our growing Field organization. In this highly visible and impactful role, you will serve as the analytics thought leader for our Field Organization, transforming data into actionable insight that drives growth, improves efficiency, and enables strategic decision-making.

You’ll work closely with field leadership, revenue operations, marketing, product and finance to uncover opportunities that accelerate pipeline generation, improve conversion rates, and optimize field performance. As a key business partner, you’ll help shape go-to-market strategy through data-informed recommendations and forward-looking analysis.

This role sits within the Field organization but partners closely with our central Data team - leveraging Contentful’s Insight360 platform to ensure the field organization has trusted, timely, and actionable data. You’ll interrogate data, experiment, build dashboards and models, and guide leadership with fact-based storytelling that drives meaningful business outcomes.

If you’re a hands-on analytics expert with a passion for solving commercial challenges through data, this is an opportunity to make a tangible impact on the growth and success of Contentful.

What to expect?

• Partner with Field leadership to define, measure, and monitor key performance metrics across pipeline health, bookings, productivity, and retention.
• Deliver high-quality insights and analysis that guide tactical and strategic decisions, supporting both day-to-day operations and long-term growth initiatives.
• Build and maintain dashboards, reports, and models that provide real-time visibility into field performance using Contentful’s Insight360 platform and modern BI tools.
• Collaborate with the central Data team to ensure data integrity, develop new data capabilities, and define requirements for future enhancements to the data platform.
• Act as Data Steward for the Field organisation to help drive data capture improvements, define key metrics and attributes as well as ensure strong data hygiene for field owned data.
• Conduct deep-dive analyses on key topics such as funnel conversion, territory design, forecasting accuracy, and field capacity planning.
• Partner with Marketing, Customer Success, Product and Finance to create a holistic view of the customer lifecycle, connecting data across the revenue funnel.
• Translate complex data into clear, compelling narratives and visualizations for field leaders and executives.
• Act as a trusted advisor to field leadership, driving data-informed strategy, identifying improvement opportunities, and recommending operational efficiencies.
• Foster a culture of data-driven decision-making within the Field organization by promoting data fluency and self-service analytics.

What do you need to be successful?

• Field leadership makes faster, more confident decisions using trusted, actionable insights.
• Insight360 and supporting dashboards become the single source of truth for Field performance and forecasting.
• The Field organization proactively uses data to identify growth opportunities, optimize resources, and exceed revenue targets.
• Cross-functional collaboration with the Data team ensures alignment between sales and CS needs and enterprise data strategy.
• You are recognized as a go-to strategic partner who blends analytical rigor with commercial acumen.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/21/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $126,000- $170,000

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Job Details:

• 💼 Revenue Team
• 📍 Denver, CO
• 🕜 Full-time / Hybrid
• 💰 Compensation 
  • Salary Range: $70,000.00 - $80,000.00 (Commission: $130,000.00 - $140,000.00 OTE)

What you will do:

You’ll be the face of Lighthouse’s Business Intelligence (BI) solutions for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.

In hotel commercial operations, Business Intelligence software plays a critical role by offering real-time data, forecasts, and reporting that help hoteliers measure performance, optimize pricing, allocate inventory, predict demand, and identify growth opportunities. You will sell the solution that empowers hoteliers to make data-driven decisions regarding their commercial strategy, with the ultimate aim of maximizing revenue. Overall, this technology enhances decision-making, reduces reliance on guesswork, and helps hotels stay competitive in a rapidly changing market.

What makes this different: You won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters: building relationships, running sharp discovery, and demonstrating the value of our BI platform.

Where you will have impact:

Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.

Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.

Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.

Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.

Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.

Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About our team:

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. The BI team focuses on a core area of our product suite — a supportive, driven group with real opportunities for career growth and the chance to learn from experienced leaders.

What’s in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are:

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

What is GustoPro?

GustoPro is a cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro features client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software — enabling firms to elevate their client service and accelerate practice growth. Learn more about GustoPro

About The Role

As a Partner Account Executive for GustoPro, you will play a critical role in expanding Gusto's footprint within the accounting market by recruiting new accounting firm partners, enabling them to succeed on the platform, and driving them to a healthy, self-sufficient state before transitioning them to an Account Manager.

Working directly with our Head of Sales and Head of GustoPro Sales, you will shape our new partner sales motion while owning the full arc of partner activation — from first conversation to a successful handoff. The benchmark that tells us activation is working: 10 net new clients added and the firm's 30-day enablement plan complete.

You'll engage with C-level executives and senior payroll specialists at accounting firms, with a focus on large regional and national players. You'll act as a consultant, understanding their unique needs and demonstrating how GustoPro can boost efficiency and help them realize more value for their clients while delivering upside for the firm.

The Partner Onboarding Agreement — a 30-day enablement contract signed at close — is your operating document once a firm is in. It defines milestones, role responsibilities across the firm, and the incentive structure that keeps both sides accountable through activation.

We're looking for a true "builder" — someone who's excited to wear multiple hats, design systems and processes, and run experiments. Comfort with a dynamic environment and the ability to pivot when needed is essential.

Here's what you'll do day-to-day

• Evangelize the GustoPro solution to prospective accounting firms to grow our market share and meet and exceed monthly/quarterly sales targets.
• Collaborate closely with Sales Leaders to build out and refine our new partner sales process, with a focus on accelerating sales cycles (target 60–90 days) and maximizing close rates.
• Conduct compelling and persuasive product demos that showcase the value of GustoPro using data and insights, tailored to resonate with accounting firm executives.
• Negotiate and execute the Partner Onboarding Agreement, aligning on a 30-day enablement plan and client pipeline targets from day one.
• Serve as the primary Gusto contact during the 30-day enablement period — keeping the Champion certification track, Practice Member Academy completion, and Practice Lead go-to-market readiness all on schedule.
• Hold the firm's Strategic Lead accountable to Champion designation and kickoff commitments in Week 1; track certification milestones and coordinate with the partner success team to unlock incentives on time.
• Support Practice Leads in running positioning and discovery workshops and building a migration candidate pipeline across their book of business.
• Drive the partner to 10 net new client adds within 90 days of signing — the activation benchmark — by leading regular status calls, removing blockers, and coordinating migration scheduling across practice areas.
• Coordinate co-marketing activation (co-branded materials, joint email campaigns) once the 10-client milestone unlocks co-op marketing funds, and ensure cross-sell products (HI, 401k, WC, R&D TC) are introduced as adoption deepens.
• Prepare a structured handoff brief for the receiving Account Manager — including certified contacts, migration status, QBR baseline, revenue and usage snapshot, and flagged growth opportunities — and facilitate a warm introduction.
• Navigate and update internal and external stakeholders, including C-suite executives at Gusto, partners, and cross-functional teams throughout the activation window.
• Leverage AI tools and technologies to enhance sales workflows, streamline partner communications, and derive actionable insights from data to drive more effective prospecting, pipeline management, and partner engagement.
• Travel as needed to partner offices for onsite meetings, as well as to industry events and conferences to represent Gusto and strengthen partner relationships.

Here's what we're looking for

• 6+ years total work experience in sales, account management, or customer success, with a strong focus on enterprise clients.
• 3+ years of experience selling B2B SaaS products or managing partner relationships, ideally to accounting firms or related businesses.
• A consistent track record of exceeding sales quotas and building long-term client relationships, including negotiating complex six-figure contracts.
• Experience and comfort working quick sales cycles (60–90 days average).
• Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs — particularly the CAS/advisory and payroll practices.
• Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
• Equally comfortable in a closing motion and a post-close enablement and coordination role — you see getting a firm to 10 clients as part of the sale, not separate from it.
• Strong analytical and problem-solving abilities — you're a strategic thinker who can identify risk and opportunity across a portfolio.
• Ability to quickly learn our product so you are credible with prospects and partners alike.
• Comfort and proficiency with AI-powered tools and technologies, with a willingness to adopt and integrate AI into daily sales and partner management workflows to improve efficiency and outcomes.
• Experience with CRM and sales software (e.g., Salesforce, ZoomInfo, Tableau).

Compensation

Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

*** We are hiring multiple outside sales reps in many cities across MST such as: Denver, Boulder, Colorado Springs, Fort Collins, Colorado. Helena, Bozeman, Big Sky, Montana. Santa Fe, Albuquerque. New Mexico. Cheyenne, Jackson, Wyoming. Pheonix, Tucson, Scottsdale, Arizona. Boise, Meridian, Idaho. Las Vegas, Reno, Nevada. Kansas City, Wichita, Overland Park, Topeka, Kansas. Salt Lake City, Provo, West Valley City, Utah. ***

Who we are:

We dream big. We love food. We’re building the next generation of marketing software and our mission is to help the lifeblood of our communities, small businesses, specifically local restaurants and bars.

Launched in 2015, SpotHopper has quickly become the leading all-in-one marketing and operations platform for in-house teams to use at bars and restaurants. We work with nearly 15,000 restaurants and are one of the fastest growing tech companies in the country.

SpotHopper's all-in-one marketing and operation technology helps independent restaurants tackle the challenges they face online from one easy-to-use platform, saving them time and money. The industry-leading solution enables operators to elevate their online image, increase exposure, bring in more customers, attract more qualified employees, and keep up with national chains.

Who we are looking for:

• Results and goal oriented individuals with a competitive hunter mindset
• Growth minded
• Thrive when given freedom and autonomy
• Proven track record of exceeding your quota in a high velocity environment, please include quotas/ KPIs, quota attainment, and any achievements (president club, summit club, highest sales of the year, etc.) on your resume
• Passionate about food and people
• Go-getter mentality with ability to innovate and get things done
• Enjoy working collaboratively with management and other team members throughout the sales process
• Confident go getters who are not afraid to pick up the phone or drop in the restaurant to speak with prospective clients
• Dedicated to contributing to the growth of your community and the SpotHopper brand
• Those who have worked in the service industry before, please include this on your resume

What you’ll do:

• At SpotHopper we have two amazing opportunities to join our sales team depending on your experience. For those who have less than 2 years of B2B hunting experience in the tech/ SaaS, the Jr Account Executive is the perfect fit for you! This role was specifically created to be a 6 month ramp period to get you ready to jump into the full Account Executive role. Jr Account Executives do all the same duties as a full Account Executive but at a reduced rate and additional training to allow time to fully learn SpotHoppers products and processes.
• The full Account Executive position is perfect for those who have experience in sales, specifically in SaaS, marketing, full cycle, hunter oriented roles that incorporates cold outreach. Full AE start their time with SpotHopper world class training process and then quickly jump into the field, meeting with owners, and making sales.
• Both roles have full progression paths built in as well as endless opportunities to move into management, training, and new roles that open within the company.
• Own the full cycle, from cold outreach to close
• Work closely with our amazing Customer Success team as they handle the majority of the post sale work
• Focus on bringing new business, selling to locally owned bars and restaurants using a consultative approach
• Meet with restaurant owners demonstrating the SpotHopper platform and all our offerings, working with them to fill their needs
• Hold 1-4 meetings per day with restaurant owners
• We have both an Inside and Outside Sales team. Depending on your background and location, we can discuss the best fit for you and our team.

What we offer:

• Compensation when starting first as a Jr AE- $75- 85k OTE (Base $50-60K)
• Once you move into the full AE role, typically in 6 months or less, you get bumped to the AE compensation structure
• Compensation when starting as a full Account Executive: year one $100-120k OTE (Base $60-75k)
• Many of our full AEs are in the $150-$200k+ range by year two.
• Performance based equity options
• Monthly stipend for operational expenses
• Healthcare, vision, dental, and life insurance
• 401K matching
• Unlimited time off
• Flexible hours and ability to do much of your work from home
• All sales reps receive a monthly stipend to spend on any and all local restaurants. We want our employees to be experts in the service industry and their market, and continue to help these small businesses any way we can.
• Jr AE receive $300 per month
• Full AE receive $500 per month