What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
• This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
• The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

IT Service Delivery & Operations

• Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
• Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
• Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
• Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
• Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
• Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
• Infrastructure, Cloud & Network Operations Knowledge 

Application Operations & AMS/Vendor Management

• Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
• Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
• Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
• Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.

IT Operations Excellence

• Build and mature ITIL-aligned programs across all ITSM disciplines.
• Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
• Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
• Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
• Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.

Security, Resilience & Compliance

• Partner with Information Security to ensure consistent execution of operational security controls.
• Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
• Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.

Team & Leadership

• Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
• Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.

What You’ll Bring (Qualifications)

Experience & Leadership

• 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
• Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
• Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.

Technical & Operational Depth

• Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
• Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
• Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).

Governance & Delivery

• Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
• Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
• Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.

Education

• Bachelor’s Degree strongly preferred.
• Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $192,500.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategy & Execution Leadership:

• Define the Fleet & Cloud strategy for software and services, aligning with corporate objectives, revenue targets, & vehicle volumes.
• Identify and prioritize new monetization opportunities by leveraging data analytics & competitive benchmarking to develop products & services.
• Execute the Fleet & B2B strategy for Scout with the inclusion of key stakeholders across the organization (including marketing, sales, & aftersales) to create a holistic Scout Fleet offer for commercial vehicle managers.
• Serve as the primary liaison for B2B and cloud-related initiatives with the Rivian-Volkswagen Technologies JV, ensuring feature & roadmap alignment as well as software integrations.
• Own the end-to-end product lifecycle, from ideation and vision, to launch, operations, and maintenance.
• Develop KPIs & business cases to support funding for fleet telematics, data monetization, cloud infrastructure, and subscription services.
• Manage data governance & compliance. Define data policies, consent management, and privacy standards specifically for commercial use cases, ensuring compliance with cybersecurity standards and overseeing cloud security protocols & storage compliance.
• Manage relationships & support contracts with major cloud service providers.

Product Development:

• Act as the Technical Product Manager by translating high-level commercial needs into detailed technical requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with vehicle engineering to identify, define, and validate required vehicle data signals (CAN bus, telemetry) needed to power fleet dashboards and predictive maintenance models.
• Oversee the design and delivery of fleet management solutions (FMS), including telematics, predictive maintenance, energy optimization, remote controls, etc., while ensuring the scalability and requirements for our cloud infrastructure.
• Lead the strategy for 3rd-party integrations, defining the requirements for Fleet APIs and SDKs to ensure seamless data flow into customers' existing Fleet Management Systems (FMS).
• Drive strategic partnerships for B2B services, including utilization of Scout’s charging and connected vehicle platforms.
• Own the B2B software product backlog. Prioritize features based on customer value and technical feasibility. Participate in sprint planning & grooming sessions.
• Refine customer journeys and user stories as the primary conduit for Scout to the development team at the Rivian-Volkswagen Tech JV.
• Manage multiple digital touchpoints for commercial vehicle fleet products, including web, mobile, & 3rd party integrations.
• Lead go-to-market strategy for fleet software solutions, including pricing, packaging, & overall customer journey
• Responsible for the Fleet products & services P&L and executing a cohesive services strategy to support fleet vehicle sales.
• Oversee the management of cloud-native applications to support vehicle data signal capture and telemetry.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in engineering, business, or another relevant field; advanced degree preferred.
• 10+ years of experience developing and managing Fleet OEM charging & connectivity relationships, cloud platform management, and consumer offers.
• 5+ years of managing Agile project and/or product teams related to Fleet cloud, connectivity, or software services with a demonstrated success in delivering at an automotive OEM.
• Knowledge of key strategic partnerships in the fleet space, specifically around enabling software services to drive vehicle sales.
• Broad base of project management and technical knowledge especially related to the automotive fleet sector.
• Experience with telematics platforms, API integrations, SDKs, and SaaS & PaaS business models.
• Familiarity with developing requirements and building cloud environments for fleet/OEM applications.
• Customer-first mindset, always thinking from the point of view of a Scout fleet customer.
• Demonstrated ability to map customer journeys and collaborate with the PMO and other stakeholders to bring new products & features to life in an organized & timely manner.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA & Confluence.
• Proven track record of building a high-performing team and developing a positive team culture. Ability to influence senior leadership & drive alignment across teams.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $150,000.00 - $181,250.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Define and lead product strategy: Develop the product vision, strategy, and roadmap for energy, charging, and connected services. You will drive product development from zero-to-one, bringing to life a world-class product experience and ensuring alignment with overarching business goals. You will own the full development stack, from ideation through development, translating business needs into actionable work items. Given Scout's nascency, you should be extremely comfortable navigating ambiguity in early-stage startups to formulate concrete, actionable plans.
• Build for humans: Act as a customer advocate, crafting experiences that enhance the vehicle ownership experience and differentiate Scout in the marketplace. Be disagreeable and don't accept anything less than a class-defining experience for customers. Be ridiculously collaborative: Partner with cross-functional teams, including our Charging team, vehicle user experience (VUX) team, R&D, software engineering, and third party service providers, to design and deliver innovative digital products that help customers manage their vehicle, charge, and pay for services. Be ready to drive alignment with many competing stakeholders.
• Manage (a lot of) relationships: Act as a trusted advisor to internal and external partners, presenting solutions that align with broader business goals. Be a natural relationship builder and clear communicator.
• Operationalize products: Oversee the roll-out of technical solutions to the marketplace, ensuring performance, reliability and consumer adoption achieve agreed upon outcomes.
• Drive technical excellence: Build relationships with software engineering to ensure scalable, efficient, and secure delivery. Leverage expertise in system architecture, APIs, and data integration to support technical decisions.
• Measure success: Define KPIs and success metrics to track product and platform performance, using data to refine and improve over time

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Experience

• 8+ years of product management experience, with a strong emphasis on consumer facing digital products.
• Demonstrated success in building and launching complex digital experiences enjoyed by millions —or billions — of people around the world.
• Zero-to-one experience, especially as it relates to consumer mobile products
• A clear sense of what good software looks like.
• Automotive and/or IoT experience is a plus, but not required

Technical Expertise

• Strong understanding of system architecture, APIs, and cloud technologies.
• Strong understanding of native app development (iOS and Android), with demonstrated, real-world experience shipping products to consumers
• Conversant in the language of software, including pros/cons of native vs. cross-platform development

Skills

• Exceptional communication and collaboration skills to influence and align diverse stakeholders.
• Data-driven decision-making abilities and experience with tools for analytics and performance measurement.

Education

• Bachelor's degree in computer science, engineering, or a related field, though demonstrated experience in building real-world product development is far more critical.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California Base Salary Range: $154,000 - $187,000

Internal Leveling Code: IC8

Overview

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping the digital commerce and transaction platform for our vehicle sales experience, with a specific focus on integrating a third-party financial services provider into the end-to-end customer journey with related internal tooling.

This role owns the product strategy and execution for digital financing, payments, and transaction orchestration, ensuring a seamless, compliant, and conversion-optimized experience. You will operate at the intersection of product, engineering, finance, legal, and external partners to deliver scalable, secure, and customer-centric financial capabilities.

This is a highly strategic and technical individual contributor role that requires comfort navigating ambiguity, influencing across teams, and making high-impact decisions that directly affect revenue as well as employee and customer experiences.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Product Strategy

• Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences.
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling.
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives.
• Navigate evolving partnerships to formulate concrete, executable plans.

Own Financial Services & Partner Integrations

• Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow.
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows.
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans.

Customer-Centric Checkout & Transaction Design

• Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements.
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates.
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy.

Employee Experience & Internal Tooling Ownership

• Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including:
• Viewing customer application status and financing options
• Assisting with incomplete or stalled applications
• Managing exceptions, errors, and manual reviews
• Supporting compliance, disclosures, and customer communications
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points.
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden.

Cross-functional Leadership

• Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities.
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
• Align internal teams and external partners around shared outcomes and timelines.

Technical & Platform Stewardship

• Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations.
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable.
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders.

Operationalize & Measure Success

• Support rollout, monitoring, and iteration of financial services capabilities across markets and channels.
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance.
• Use data and insights to continuously improve the checkout and financing experience.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, or Fremont, CA, or remotely within the United States. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 days of attendance in the office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context.
• Experience working directly with external financial services or payment partners is strongly preferred.
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus.

Technical Expertise

• Strong understanding of system architecture, APIs, and data integration patterns.
• Experience with enterprises cale systems such as order management, payments platforms, CRM, ERP, or financial services platforms.
• Comfort collaborating deeply with engineering on technical tradeoffs without acting as an engineering manager.

Skills

• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders.
• Strong product judgment and data driven decision making skills.
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal Leveling Code: IC8

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead the hands-on execution of Scout’s home and smart charging programs, including managed charging, demand response, and Low Carbon Fuel Standards (LCFS).
• Pilot new features and programs with utilities, aggregators, and technology providers, ensuring technical integrations and customer experiences are tested and validated before scaling.
• Manage day-to-day relationships with utility and energy partners nationwide, serving as the primary contact for program operations, issue resolution, and rollout coordination.
• Serve as the subject matter expert on smart charging technologies, grid integration, and energy services.
• Represent Scout in industry forums, standards bodies, regulatory discussions, and the Rivian VW Tech joint venture with all topics related to smart charging & energy management. Monitor & influence regulatory developments that impact smart charging & grid services.
• Ensure Scout’s compliance with evolving regulatory requirements & policies relating to energy management.
• Support the development of business cases and program budgets by providing operational insights, partner feedback, and pilot results.
• Work with Digital Products, Engineering, and UX/UI teams to define and deliver customer journeys for smart charging features across the Scout mobile app and in-vehicle systems.
• Build the go-to-market strategy for Scout’s home charging solutions, including bundled offers, installation services, and energy-focused subscription models.
• Work with the Digital Products and Engineering teams to define and deliver in-app and in-vehicle home charging features, including charge scheduling, energy optimization, and integration with utility programs.
• Collaborate with third-party installers, energy providers, and technology partners to scale Scout’s home charging ecosystem.
• Develop KPIs to track adoption of smart charging, customer satisfaction, and energy service enrollment, ensuring alignment to Scout’s broader energy strategy.
• Benchmark competitive OEM home charging and energy programs, integrating best practices into Scout’s roadmap.
• Act as a key liaison with regulatory and standards bodies on residential charging, grid interconnection, and bidirectional energy offerings.
• Coordinate go-to-market execution for smart charging offers, collaborating with Product Marketing and Commercial Ops to launch pilots and scale programs.
• Track and report on KPIs such as program enrollment, customer participation, energy savings, and feature adoption, ensuring continuous improvements to offerings.
• Closely manage smart charging projects & integrations to ensure alignment to vehicle milestones and launch timing. Be the key liaison between engineering feature partners to deliver customer requirements.
• Stay closely connected to regulatory and utility program developments, identifying practical opportunities for Scout to participate in incentives, pilots, and new market opportunities.
• Benchmark competitor initiatives and industry pilots, bringing best practices back to Scout’s execution playbook.
• Provide operational support to Customer Support teams by preparing documentation and serving as an escalation point for smart charging program-related issues.
• Ensure seamless handoff from pilot to scaled rollout by developing repeatable processes, vendor management practices, and customer support frameworks.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, CA or Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in engineering, business, sustainability, or a related field.
• 12+ years of experience in EV charging, energy management, or smart grid program execution preferably at the OEM level.
• Demonstrated success in piloting and scaling customer-facing utility or energy programs.
• Strong knowledge of managed charging, and demand response, with the ability to translate them into practical execution.
• Proven ability to manage partner relationships and ensure successful delivery of joint initiatives.
• Hands-on project management experience with tools such as JIRA, Confluence, or similar.
• Customer-first mindset, ensuring all pilots and programs deliver intuitive and reliable experiences.
• Strong analytical skills to measure program outcomes, identify improvements, and feed insights back into business cases.
• A starter mentality with the ability to cut through ambiguity, identify top priorities, and move programs forward quickly
• Excellent communication and collaboration skills across internal and external stakeholders.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000 - $170,000

Initial California base salary range = $154,000 - $187,000

Internal leveling code: IC7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

As the Connectivity Partnerships Lead, you will be the driving force behind expanding our digital ecosystem. You will be responsible for identifying, negotiating, and launching strategic partnerships that enhance the vehicle ownership experience and deliver unmistakable customer value. You will also become part of an iconic brand that is set to revolutionize the all-electric truck & rugged SUV marketplace by achieving the following:

• Synthesize business goals, internal initiatives, and cohesive vision into a comprehensive strategy for the partnerships ecosystem that supports Connected Services offerings at Scout and enhances the vehicle ownership experience.
• Continuously seek out and evaluate potential partners across software, entertainment (audio, video, gaming), IoT, commerce, and mobility services that align with our connected vehicle roadmap.
• Serve as the primary point-of-contact for key strategic partners, fostering deep, trust-based relationships that encourage long-term collaboration, innovation, and mutually beneficial goals.
• Negotiate complex commercial agreements, licenses, and strategic arrangements that maximize both immediate and long-term value.
• Lead contracting & terms with primary telecommunications and network infrastructure providers (MNOs, MVNOs, Satellite) to ensure robust vehicle connectivity.
• Develop close relationships with Scout’s business leaders, product management, corporate strategy, legal, and engineering teams to align partnership goals and specific partner projects with corporate needs as well as identify new opportunities for outside partnerships.
• Coordinate partnership activities with internal stakeholders such as Procurement, Legal, Sales & Marketing, Accessories, and Digital Products to ensure successful agreement execution and develop go to market strategy.
• Define & structure the financial architecture of partnerships, including revenue-sharing models, licensing fees, and co-marketing budgets, ensuring alignment with overall business profitability goals.
• Stay ahead of emerging trends and competitor movements to drive a partnerships approach that helps ensure Scout’s Connected Services are always at the forefront of the industry.
• Define, monitor, and report on key performance indicators (KPIs) for each partnership, holding both internal teams and external partners accountable for shared success metrics.
• Oversee the end-to-end partner lifecycle, from technical onboarding to conducting regular business reviews, acting as the primary escalation point for operational or integration roadblocks.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: business development, technical partnership management, or corporate strategy, ideally within the automotive, consumer technology, telecommunications, e-commerce/retail, apps, or IoT sectors.

• 12+ years of experience in business development, technical partnership management, or corporate strategy, ideally within the automotive, consumer technology, telecommunications, e-commerce/retail, apps, or IoT sectors.
• Proven track record of independently sourcing, negotiating, and closing complex commercial agreements with tech and lifestyle brands.
• Strong understanding of software development lifecycles, APIs, cloud architecture, and data privacy regulations as they relate to connected ecosystems.
• Exceptional ability to communicate both technical and business concepts to senior executives and cross-functional teams
• Proficiency in building financial models, forecasting partnership ROI, and analyzing user engagement data to drive business decisions.
• High level of enthusiasm and creativity with a “what would it take” approach
• Customer-first mindset, always thinking from the point of view of a Scout customer.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.
• Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously, proactively problem-solve, and meet tight deadlines.
• Bachelor’s degree in business, engineering, or a related field

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000 - $170,000

Internal leveling code: IC7I

Overview

We are seeking a subject matter expert in automotive supply chain and technology to develop and execute Scout’s end-to-end order lifecycle and operator tools. This role ensures accurate, timely, and efficient order processing from initial customer demand through production scheduling and handover to finished vehicle logistics.  Critically, this role systematizes manual processes into world-class operator tools and products, designed to drive scale without sacrificing quality.  

The ideal candidate will bring deep expertise in automotive order fulfillment and execution, cross-functional coordination, program management, and platform/tool requirements development.

Become part of a team that is shaping the future of mobility!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Process, Policies, & Procedures - Lead cross‑functional alignment on order‑management and distribution strategy.

• Develop Scout’s order-to-production and distribution process, aligning customer demand with production capacity, part availability, and outbound logistics.
• Collaborate with Integrated Business Planning, Production Steering, and Finished Vehicle Logistics to ensure seamless order flow from customer submission to vehicle load lane.
• Systematize processes, policies, procedures into operator tools that deliver consistency and speed at scale.

Platform & Tool Product Ownership - Serve as the domain authority for OMD processes and tools.

• Lead continuous improvement initiatives driving process optimization, automation, and ultimately systematization across order and distribution functions.
• Partner with Digital Products to shape the roadmap for operator tools, exception workflows, and optimization engines.
• Define KPIs for operator‑tool performance, automation rates, accuracy, and cycle‑time improvement.
• Drive usability and workflow design in partnership with UX designers.
• Managing and optimizing order and distribution systems, ensuring data integrity, reporting accuracy, and system enhancements.

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. , with up to 50% of travel required. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Valid driver's license required. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 7+ years of experience in order management, distribution, supply chain, or sales operations within automotive OEM or manufacturing.
• Experience with a US-based automotive start-up a plus.
• 3+ years of technology consulting, or digital product development, preferably in the automotive industry
• Proven success in managing complex order fulfillment and distribution processes and cross-functional coordination.
• Strong systems thinking and hands-on experience with order and distribution management platforms.
• Comfortable working with data models, SQL basics, and KPI dashboards.
• Excellent communication and stakeholder management skills, with a customer-first mindset.
• Experience in process design and continuous improvement methodologies (Lean, Six Sigma preferred).
• Comfortable navigating ambiguity and driving clarity in evolving business environments.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 50% of the time. 
• Valid driver's license required.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $130,000.00 - $160,000.00

Internal leveling code: IC8

About the team  

Roku is constantly innovating and finding new ways to provide new value for our customers, and Roku's Retail Sales team is responsible for driving the growth of Roku's retail products and programs by bringing our device portfolio to market through the country's largest retail partners. We manage the commercial relationships, in-store presence, and sell-through performance that connect Roku products to millions of customers every day. 

About the role  

We're looking for a National Account Manager to own Roku's relationship with Walmart. This is a full-stack commercial role: you'll help inform strategy, build relationships, and drive execution across pricing, promotion, product placement, and sell-through. You'll be the internal voice of Walmart and the external face of Roku, and you'll be expected to bring both perspectives to the table. This role will require frequent travel to Bentonville, AR to meet with partners and stakeholders in the area. 

As the primary contact for Roku devices at Walmart, you’ll be responsible for achieving annual and quarterly revenue goals and for planning and executing category roadmaps that deliver on pricing, promotion, and product placement objectives.  

We're not necessarily looking for someone who already knows everything about the TV business. We're looking for someone who has won at Walmart in a competitive category and knows how to build on that success. If you've driven results at the world's largest retailer and you're excited about learning a new space, this role was built for you.  

For Remote US Only - The estimated annual salary for this position is between $191,000 - $224,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing  

• Own Roku’s Walmart devices business end-to-end across US stores and walmart.com: item setup, modular and in-store placement, pricing, promotion, forecasting, in-stock management, and end-of-life transitions 
• Assess opportunities for retail growth and expansion across TVs, streaming media players, audio, smart home, and related markets, with a focus on Walmart’s ecosystem 
• Develop and present annual and quarterly business plans tied to clear revenue, margin, and share targets 
• Ensure promotional alignment internally and with Walmart across key events, features, and programs 
• Build strong, trust-based relationships across Walmart's buying, replenishment, merchant, and ecommerce teams 
• Lead regular Walmart business cadences, using POS, inventory, and margin data to recommend pricing, promotion, assortment, and allocation actions 
• Understand Roku’s business and market dynamics and translate market, shopper, and competitive insights into actionable retail strategies and test-and-learn plans 
• Partner with Retail Strategy, Sales Operations, FP&A, Product, and Operations to align on forecasts, promotions, and product priorities 
• Partner with Retail Marketing and OEM partners to develop in-aisle, endcap, and seasonal programs that drive incremental traffic and conversion 
• Customize sell-in and sell-out materials for Walmart's unique buying process, internal review cadence, and decision-makers 
• Track performance against targets and lead regular business reviews with both Walmart and internal stakeholders, including senior Roku leadership

We're excited if you have 

• Bachelor’s degree or equivalent practical experience; MS/MBA or equivalent experience preferred 
• 8+ years of sales or account management experience in consumer or consumer electronics categories, selling into retail 
• 3+ years of experience selling into Walmart, with established buyer-level relationships 
• Proven track record of hitting revenue targets and growing a business at Walmart, regardless of category 
• A deep understanding of the big-box retail environment and how decisions around assortment, placement, price, and promotion show up in-store and online 
• Ability to operate strategically and get into the details — you can build a Joint Business Plan (JBP) and pull a Point-of-Sale (POS) report 
• Comfort building cases from data (POS, share, margin, promo ROI) and translating insights into clear recommendations 
• Can think strategically, but can dig in to answer questions and get the details in order to ensure the strategy can be realized 
• Enjoy working cross-functionally, but can also work independently in a fast-paced, ambiguous environment 
• Take a long-term view when evaluating opportunities and setting priorities for Walmart and Roku’s broader retail portfolio 
• Strong cross-functional instincts; you know how to work through influence, not just authority, with partners across finance, operations, marketing, and product 
• Clear, confident communication skills with the ability to tailor the message for a Walmart merchant, a cross-functional working team, or a Roku executive 

#LI-DH2
#LI-Remote

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Driving project activities to ensure best performance for Quality KPI’s, such as warranty, customer satisfaction scores, and internal audits 
• Providing the Voice of the Customer for design quality in product decisions 
• Participation and active management of Technical Quality topics in cross-functional teams for exteriors (Body in White, Doors and Closures, Bumpers, and other exteriors teams) 
• Evaluation of project change requests for cost, quality, and timing 
• Prepare presentation slides to support quality’s position and risks to customer satisfaction, using industry information, customer feedback, competitor executions, and other sources
• Supporting development of engineering solutions and launch issues while protecting the overall customer experience
• Evaluation of early project requests for impact to Quality Assurance, to ensure a flawless launch at Scout 
• Keeping an ongoing list of project strengths and weaknesses for future improvement following up on outcome resolution (lessons learned)
• Support Scout’s definition of quality and process requirements as Voice of the Customer 
• Provide a technical understanding of current vehicle status to drive the quality of design for customer experience 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Novi, Michigan. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Education/Certifications: A Bachelor’s degree in engineering, or a related technical field desired. Combination of education and experience may be considered. 
• Years of Experience required in type of role: 5+ years of experience in relevant experience in engineering, Quality and or a manufacturing-related automotive role. With a focus on Body in White, Doors & Closures, Roof Systems, and Bumpers; focused on customer satisfaction preferably in a product development role; OEM experience preferred.  
• Experience with appearance (“A” Surface) parts with flush and gap requirements setting
• Strong background in interpreting voice of the customer data (such as JD Power IQS) to help influence product design decisions 
• Understanding product development and engineering requirements, with experience in validation at the vehicle level. 
• Knowledge and experience with automotive systems and part design 
• Communication: Strong written and verbal communication skills across hierarchy and functional levels (i.e. Director and Vice President Level) 
• Strong background in interpreting voice of the customer data (such as JD Power IQS, Consumer Reports, etc.) 
• Ability to identify tasks, develop methodologies and plans, and execute with minimal supervision and own assignments to ensure the project success  
• Proven ability to handle multiple assignments with competing priorities  

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $95,000.00 - $120,000.00

Internal Leveling Code: IC9

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

What the Role Is

We're hiring Senior PMs to build the next generation of Babylist — and to help us build it the way the next generation of products will be built.This role is for a Senior PM who is both a deeply skilled product manager and an active AI-enabled builder. You own a complex set of features or a customer journey within one of Babylist's consumer surfaces — and you do the work of a great PM: seeing the future of your product with vision and conviction, deeply understanding customers & the business, framing problems sharply, sequencing bold bets, owning outcomes. You also stand up working prototypes yourself, query the data and codebase directly, and contribute to code execution when that’s the most valuable use of your time.  And we value speed – of decision making, of execution, and in time to impact.

This is a dual job.  Be the best Senior PM your team has ever worked with: opinionated, customer-obsessed, outcome-owning, force-multiplying. And help Babylist make the transition into AI-native product development by modeling what an AI-native PM does every day — in your own work and in the standards you set for the team around you.

We are building AI fluency across the consumer organization. Where you land depends on the org's needs at the time of your start and on where your strengths fit best. You should be excited about that. The Senior PMs we want are flexible enough to own work on any of our products, curious enough to want to, and strong enough to ramp fast on whichever one we land you on

This role reports into one of our Product Director or Sr. Director leaders, and partners closely with Engineering, Design, Data, and stakeholders across the company.

Who You Are

You are a strong Senior Product Manager — an emerging leader within a product organization, with a track record of owning a meaningful slice of a consumer product end-to-end and driving real business and customer outcomes.

You bring:

• Demonstrated consumer experience. You're an experienced Product Manager with a proven record of defining product strategy for a complex area, leading cross-functional teams in execution, and working with senior leaders to solve complex problems for consumer products. This likely means you have held Product Management roles at the Senior or Staff level.
• Customer obsession. This is the irreplaceable PM contribution in a builder world. You know how to understand and co-create with users, and you bring concrete evidence (both qualitative and quantitative) into decisions. You solve root pain, not adjacent symptoms, and you create segmentation clarity rather than treating users as a monolith.
• Product sense. You have product taste — the instinct to know what’s worth building (and what’s not), what the right UX is, and what will delight users — and you can point to shipped work and killed projects that proves it.
• Sharp problem framing. You walk into rooms with a recommendation, not an open question. You make engineering and design faster — not slower — by reducing ambiguity and tightening scope.
• Outcome ownership. You don't celebrate shipping — you own impact. You hold yourself and the team accountable for delivering meaningful results, you build appropriate measures of success, and lead clean persist/pivot/stop decisions after launch based on evidence, not momentum.
• Strong opinions, loosely held. You move decisively with incomplete information. You distinguish reversible from irreversible decisions and bias toward speed accordingly. When wrong, you update your priors quickly.
• Commercial fluency. You understand how Babylist makes money and what levers matter in your product.
• Technical fluency.  You might have a CS degree or started your career as a developer.  You might have been an early PM at an early-stage company, where the line between "product" and "build" was always blurry and you handled both. You might just have a portfolio of things you've built that demonstrate self-taught skills.  The context matters less than what it taught you about feasibility, tradeoffs, and getting something real into the world.
• Force multiplier. You are connective tissue, not a bottleneck. Sharp problem statements, tight scoping, crisp communication that makes everyone around you faster.
• Adaptability to change. The next 18 months will not look like the last 18. You select for change, not against it. You jump in where needed, working across team boundaries and roles without waiting for permission.  You are humble, low-ego, and biased toward action. You bring curiosity to ambiguity, not anxiety.

The Builder Profile

You are AI-native. You actively use LLMs and AI coding tools in your daily work — whatever gets you from customer opportunity to validated idea to business impact the fastest. You have intuition for what current models are good and bad at, and you use that to make product decisions. You know how to decompose problems for AI agents, review and refine their output, and combine AI-driven speed with human judgment.  You contribute as a peer-builder, but you know when to zoom out for strategic thinking and stay closest to the customer. Building is how you co-create with families and how you separate signal from noise faster than anyone else in the room.

You are excited about the AI transformation, not anxious about it. You believe this is the most interesting moment in product careers in a decade, and you want to help shape what an AI-first product organization looks like — at Babylist and as a category.If you want to own a meaningful slice of a generational consumer brand, ship work that millions of families will use, and build with conviction at a company where speed and responsibility are not in tension but are the whole point — we would love to hear from you.

How You Will Make An Impact

• Own a customer journey or a complex feature set end-to-end. Discovery, definition, delivery, measurement, iteration. You are the person who makes the whole loop work, not just the part in the middle.
• Set and hold the quality bar. Make hard tradeoffs between business goals and customer experience with conviction and clear communication. Send work back when it isn't right; ship fast when it is.  Don’t mistake a high quality bar for an excuse not to iterate.  Ship early and often, learning along the way to reach the right long-term outcome.
• Use AI-native workflows in your own work. Discovery, analysis, prototyping, instrumentation, comms, code contributions. Show your team what's possible by doing it yourself, not by talking about it.
• Multiply your team. Partner with Engineers, Designers, and Analysts as peer-builders. Bring sharper problem framing, tighter customer insight, prototypes and code that make decisions easier to make. Don’t just ship fast yourself, design the repeatable, low-friction systems that let everyone on your team ship faster.
• Be a flexible operator. Whatever the opportunity, you ramp fast, partner well, and get work into customers' hands quickly.
• Help build the AI-native PM function at Babylist. Share what's working. Teach what you've learned. Set the standard others learn from.

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

USD: $181,106 to $217,294
CAD: $179,800 to $224,700

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

What you’ll do

If you are driven by excellence and motivated by the challenge of building and deploying a Business (Quality) Management System from the ground up, this role offers the opportunity to make a lasting impact. You will establish a modern BMS that enhances efficiency, strengthens company culture, and enables AI-driven continuous improvement for an iconic brand. We invite you to join the Scout Motors family and contribute by achieving the following:

QMS/BMS Strategy & Build-Up

• Design and deploy a strong Scout Motors Business Management System.
• Establish process governance using process- and risk-based thinking.
• Ensure QMS drives measurable operational performance and business value.
• Preparation and leading internal QM events and process workshops.

Operational Excellence & Process Management

• Drive end-to-end process excellence throughout the Scout Motors plant.
• Develop and implement processes, standards, and tools, aligned with company strategy.
• Support departments in creating and maintaining clear, consistent operating procedures aligned with Corporate Identity and documentation standards.
• Lead cross-functional process alignment across all business areas.

Performance & Continuous Improvement

• Define KPIs and performance dashboards to measure QMS effectiveness.
• Integrate AI and automation into processes.
• Drive ISO 9001 audit readiness, system conformity, and sustainable corrective action management.

Governance & Documentation

• • Ensure documentation supports execution, training, and compliance – not bureaucracy.
  • Lead cross-functional teams (including Engineering, Manufacturing, Procurement, HR, Finance, Product Management etc.) to ensure that processes and standards meet requirements.
  • Plan and support tracking of corrective actions of system audits.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, South Carolina.
• This role requires full time in-office attendance, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Occasional domestic and international travel required. Valid driver's license required. Passport required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Experience & Background

• 5+ years of experience in automotive engineering, production, organizational development, and/or quality management; OEM experience preferred.
• Proven track record building QMS from scratch in an automotive OEM environment. Leading experience in all stages of project and system implementation (concept, strategy, design, rollout, documentation, monitoring, improvement).
• Experience in all aspects of operational excellence (Production, Corporate Strategy, HR, Governance, Manufacturing Operations, Safety, Compliance, etc).
• Understanding and experience integrating holistic operational systems in key topics (Change Management, Document Control, Continual Improvement, Risk management, Measurement Systems, Training and Competency, etc).
• Extensive knowledge in organization development, process management, and process design methods and tools (Visio, Stages, Lucid etc.).
• Extensive knowledge and experience in Auditing, capability of comprehensively documenting Audit Findings. Willingness to support audits or other auditing and compliance duties as required.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Valid driver's license required.
• Passport required

Leadership & Communication

• Exceptional communicator (interpersonal, presentation and writing) across shop floor to executive level. Strong ability to explain complex issues in a concise and plain manner.
• Strong facilitator and influencer with a excellent critical thinking and customer-focused mindset able to align diverse stakeholders.
• Demonstrated leadership in complex, cross-functional environments.

Digital & Innovation Mindset

• Experience applying AI, analytics, and automation to quality and business processes.
• Experience with digital QMS, dashboards (e.g., Power BI, AssurX).
• Excellent project management skills and accountability strategies. Experience with project management software (JIRA)
•  

Education & Certification

• A Bachelor’s or Master’s degree in Engineering or a related technical field.
• ISO 9001 Lead Auditor certification required, VDA 6 certification preferred.
• Six Sigma Black Belt or Master Black Belt preferred.
• Knowledgeable in multidisciplinary systems with experience in integration and cross application of standards (ISO9001, ISO45001, ISO14001, IATF16949, VDA, etc).

Skills

• Deliver compelling, executive-level PowerPoint presentations.
• Demonstrate high attention to detail with adherence to interna or external standards and regulations.
• Meeting challenges from multiple sources, proven ability to create order out of complexity in greenfield environment, glide path to streamlined and efficient processes.
• Ability to identify tasks, develop methodologies and plans; execute with minimal supervision and own assignments to ensure the project success.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000.00 - $145,000.00

Internal leveling code: IC8

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

What the Role Is

We're hiring Staff PMs to own major surfaces of Babylist's consumer experience — and to set the bar for what an AI-native PM looks like at scale. You will be the durable product owner of a major Babylist surface or core customer journey end-to-end — the person the rest of the company looks to when a hard question about that surface has to get answered. You hold the quality bar, set the strategy on a one-year horizon, and operate as the foremost expert on your space inside the company.  

You also build. You can stand up working prototypes, query the data and codebase, and contribute to code execution when that’s the most valuable use of your time.  You value speed – of decision making, of execution, and in time to impact. And you will help Babylist make the transition into AI-native product development by setting the standard others adopt: in your own work, in the standards you hold for your team, and in the rituals you help build into the function.

We are building AI fluency across the consumer organization. Where you land depends on the org's needs at the time of your start and on where your strengths fit best. We want operators who can take real ownership of any surface areas or customer journeys, be opinionated enough to argue for what's right, and humble enough to ramp fast on whichever one we land you on.

This role reports into one of our Product Directors and partners closely with stakeholders across the company.

Who You Are

You are a demonstrated product leader. You have owned a major consumer product surface end-to-end  at meaningful scale and have the scar tissue to prove it.

You bring:

• Demonstrated consumer experience. You have a proven record of defining product strategy, creating impact, leading cross-functional teams in execution, and working with exec-level leaders to solve complex problems for consumer products.  You have held Senior PM, Staff PM, GPM, or Director roles.
• Strategic foresight. You can articulate where your surface should be in 6, 12, and 18 months, and you can define the path from here to there. You hold a strong, opinionated view of the product and you know when to update your priors.
• Deep customer expertise. This is the irreplaceable PM contribution in a builder world, and it has to be a genuine strength. You know how to understand and co-create with users and you bring deep curiosity and customer obsession into every decision. You bring concrete evidence (both qualitative and quantitative) into decisions. You solve root pain, not adjacent symptoms, and you create segmentation clarity rather than treating users as a monolith.
• Product sense. You have product taste — the instinct to know what’s worth building (and what’s not), what the right UX is, and what will delight users — and you can point to shipped work and killed projects that proves it.
• Commercial ownership. You are fluent in the business. You understand how your surface monetizes, you can defend a unit economics model, and you partner with finance and data without needing them to translate.
• Outcome ownership. You don't celebrate shipping — you own impact. You hold yourself and the team accountable for delivering meaningful results, you build appropriate measures of success, and lead clean persist/pivot/stop decisions after launch.
• Clarity of thought. You communicate with extreme clarity that moves conversations forward fast. You don't mistake collaboration for consensus — encouraging productive conflict and surfacing misalignment early.
• Quality and craft as standards. You own the quality bar for your surface and the principles by which everyone else builds. You have sent teams back to the drawing board, and you know how to do it without breaking trust.
• Technical fluency.  You might have a CS degree or started your career as a developer.  You might have been an early PM at an early-stage company, where the line between "product" and "build" was always blurry and you handled both. You might just have a portfolio of things you've built that demonstrate self-taught skills.  The context matters less than what it taught you about feasibility, tradeoffs, and getting something real into the world.
• Adaptability to change. The next 18 months will not look like the last 18. You select for change, not against it. You jump in where needed, working across team boundaries and roles without waiting for permission. You are humble, low-ego, and biased toward action.

The Builder Profile

You are AI-native. You actively use LLMs and AI coding tools in your daily work — whatever gets you from customer opportunity to validated idea to business impact the fastest. You have intuition for what current models are good and bad at, know how to decompose problems for AI agents, review and refine their output, and combine AI-driven speed with human judgment.  You contribute as a peer-builder, but you know when to zoom out for strategic thinking and stay closest to the customer. Building is how you co-create with families and how you separate signal from noise faster than anyone else in the room.
You set the standard. As a Staff PM, your building isn't just for your own velocity — it raises the bar for the team and the function. Your team learns to use AI-native tools by working alongside you. Your peers borrow your patterns. The rituals and practices you help build become how Babylist works.
You are excited about the AI transformation, not anxious about it. You believe this is the most interesting moment in product careers in a decade, and you want to help shape what an AI-first product organization looks like, at Babylist and as a category.

If you want to own a meaningful slice of a generational consumer brand, ship work that millions of families will use, and build with conviction at a company where speed and responsibility are not in tension but are the whole point — we would love to hear from you.

How You Will Make An Impact

• Own a major consumer surface or core customer journey end-to-end. Strategy, KPIs, quality bar, impact, the hard tradeoffs. You are the person the rest of the company looks to when a question about that surface has to get answered.
• Set the one-year horizon. Articulate where your surface should be a year from now, defend the sequence of bets that gets it there, and update with conviction & speed when evidence or business needs change.
• Set the quality bar and the AI-native PM bar. Make the hard tradeoffs between business goals and customer trust. Model what AI-native PM craft looks like at Babylist and help define the rituals others adopt.
• Operate as a peer-builder. Use AI-native workflows in your own work. Ship things yourself when shipping yourself is the fastest path to the right answer. 
• Be a force multiplier. Bring sharper problem framing, tighter customer insight, data analysis, and prototypes that make decisions easier to make.  Don’t just ship fast yourself, design the repeatable, low-friction systems that let everyone on your team ship faster. 
• Be a flexible operator. Whatever the opportunity, you ramp fast, partner well, and own outcomes.
• Mentor and develop the PMs around you. Help raise the bar for the function. Give specific, timely feedback that improves the team's output. Contribute to hiring and to the shape of the product organization as it evolves.

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

USD: $214,507 to $256,885
CAD $212,500 to $265,600

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

Title: Product Manager – Brand Platform

Location: US - Remote

About the Role

LTK seeks a results-driven Product Manager to own and grow the platform that powers gifting and paid collaborations between the world’s top creators and brands. The Brand Platform is part of LTK’s “All-in-One Creator Marketing” platform, which enables brands and creators to discover each other, collaborate, and build long-term, mutually beneficial partnerships. The Brand Platform is a key component of LTK’s three-sided marketplace, connecting consumers, creators, and brands into a thriving social community.

This role is central to designing the end-to-end experience for both brands and creators, including campaign creation, negotiation, digital contracting, secure payments, and performance measurement. You will help build scalable revenue streams for creators while providing brands with a high-ROI, authentic marketing channel they can trust.

As a Product Manager, you will partner closely with engineering, design, data science, sales, operations, marketing, and legal teams to define, prioritize, and deliver high-impact product solutions. You will own the full product lifecycle—from discovery and definition to launch, iteration, and post-launch optimization.

How You Will Make an Impact

• Translate Strategy into Execution: Convert the vision of founders and senior leaders into a product strategy and roadmap that drives measurable business outcomes.
• End-to-End Product Ownership: Define features, write clear user stories, manage the backlog, and make trade-offs to ensure high-quality, high-impact delivery.
• Product Execution & Quality: Collaborate with engineering and design to launch exceptional products, identify and triage quality issues, and ensure features work across devices, international points of sale, and use cases.
• Customer Insight & Feedback: Gather and synthesize feedback from usability tests, surveys, support tickets, and other channels to guide decisions. Use data and research to continuously optimize the campaign funnel and improve user experience.
• Marketplace & Financial Systems: Architect solutions for campaign proposals, offer negotiation, digital contracting, and seamless payment systems to ensure accurate, timely payouts for creators.
• Data-Driven Decision Making: Define proper instrumentation for projects, analyze post-launch results, and proactively generate insights to inform future features and roadmap priorities.
• AI & Emerging Tech: Leverage AI tools (e.g., ChatGPT, Enterpret, Glean) responsibly to automate routine tasks, summarize user feedback, and accelerate insights while improving decision-making.
• Strategic Impact: Understand your product area in the context of team and company objectives. Align multiple initiatives to broader goals, and use post-launch analysis to recommend next steps.
• Stakeholder Management: Proactively identify impacted stakeholders across teams, integrate feedback into product decisions, and communicate updates and trade-offs clearly.
• Cross-Functional Leadership: Act as a trusted partner to design, engineering, and other teams to unblock work, drive alignment, and deliver exceptional products.

What You Will Bring to LTK

• Proven Product Experience: 4+ years in product management, preferably in a multi-sided marketplace, ad-tech, mar-tech, or creator economy platform. Experience with social platforms is a strong plus.
• Digital Marketing & Ad-Tech Expertise: Strong understanding of CMOs, media buyers, and performance marketers; experience with platforms like Meta Ads or Google Ads is preferred.
• Marketplace & FinTech Familiarity: Knowledge of marketplace mechanics, payment systems (Stripe, Netsuite, PayPal), trust & safety, and digital contracting workflows.
• Analytical & Data-Driven: Comfortable with cohort analysis, funnel optimization, financial modeling, and tools like Amplitude, Fullstory, Looker, and Athena.
• Customer Obsession: Deep empathy for both creators and brands; able to translate insights into actionable product improvements.
  Cross-Functional Collaboration: Skilled at aligning stakeholders, managing dependencies, and driving teams toward shared goals.
• Communication & Influence: Able to articulate complex product decisions, trade-offs, and data-backed rationale to engineers, stakeholders, and executives.
• “Roll Up Your Sleeves” Attitude: Thrives in a fast-paced, ambiguous environment; capable of operating at both strategic and tactical levels.
• Quality Ownership: Able to transition into the role of the customer prior to launch to ensure the product meets customer expectations.   
• Growth Mindset & Adaptability: Embraces feedback, continuously improves, and navigates rapidly changing priorities.
• Social Platform API Experience: Familiarity with platforms and their insights, such as Meta/IG, TikTok, Pinterest, and YouTube is preferred.
• A mindset focused on seizing opportunities and moving with urgency
• Dedication to fierce prioritization and operational excellence
• Adaptability to a dynamic, fast-moving environment
• A growth mindset and openness to feedback#LI-AJ1

We’re looking for a Regional Vice President to lead our Americas Sales Development organization. Sales Development at MongoDB is a strategic and crucial part of the sales organization, precision‑aligned to the top of the funnel to fuel the business with high‑value, strategic workloads. The RVP will own the vision, strategy, and execution for Sales Development in the Americas, driving operational excellence, developing world class leaders, and succession planning for the next generation of MongoDB Sales executives.

Sales Development is also the entry point for our BDR to CRO career development program, which provides transparent, performance‑based paths into Corporate Sales, Enterprise Sales, and Sales leadership roles. As RVP, you will be accountable for both near‑term pipeline results and long‑term talent development in the Americas.

We are looking to speak to candidates who can work in a hybrid model from one of our key regional hubs.

What you’ll do

• Own and operationalize the Americas Sales Dev strategy. Define and execute the regional strategy aligned to MongoDB’s focus on quality pipeline generation as the primary success metric. Own headcount, coverage, and regional targets with Sales, Finance, and GTM Operations; and run a data-driven operating model with clear KPIs, disciplined forecasting, and weekly reporting
• Modernize Sales Development with AI-enabled workflows that amplify rep effectiveness, expand market coverage, and create capacity for deeper, more strategic customer engagement
• Lead, coach, and scale a high-performing leadership bench. Lead a strong bench of second-line leaders and frontline SD managers, set a rigorous operating rhythm (QBRs, weekly forecast and funnel reviews, performance and enablement cadences), and deliver exceptional coaching so your leaders run world-class 1:1s and team reviews using data-driven insights to raise the bar on performance
• Drive top-of-funnel excellence across the Americas. Raise the bar on qualification, discovery, and handoff quality so opportunities are well-scoped, strategically important workloads, and partner closely with Field RVPs/RDs on account coverage, segmentation, and inbound vs. outbound motions to ensure Sales Dev is focused on the highest-value parts of the market
• Build a true talent factory for MongoDB Sales. Proactively recruit top-tier Sales Development leaders, partner with Sales Enablement to leverage programs such as Sales Bootcamp, MEDDICC, Command of the Message, and BDR to CRO, and hold a clear point of view on promotion criteria, internal mobility, and readiness so your leaders build robust backfill and successor pipelines that make the org a career accelerator
• Align cross-functionally to maximize impact. Work with Marketing to align campaigns and events to Sales Dev coverage and conversion goals, partner with GTM Operations on territory design, capacity planning, compensation, and NWL definitions, and collaborate with Product, Sales, and Customer Success leaders to ensure Sales Dev messaging reflects MongoDB’s differentiated value in modernization and AI workloads
• Model MongoDB’s culture and leadership principles. Model MongoDB’s Leadership Commitment and people-first culture by creating an inclusive, high-trust, performance-oriented environment where feedback, coaching, and continuous learning are the norm, Sales Dev is recognized as a key source of future MongoDB leaders, and leaders are held accountable for how results are achieved—not just the numbers

We’re looking for someone with

• 10+ years of experience in software or platform technology sales, including time as a quota‑carrying Account Executive with full‑cycle closing responsibility and 2+ years as a leader of leaders
• Proven experience building and leading Sales Development organizations at scale for top‑tier software companies
• Experience building and executing a regional strategy (coverage, plays, capacity, and hiring) that materially improved pipeline quality and new revenue creation
• Known for being highly process‑oriented and operationally excellent. You create structure where there is none, codify simple and transparent promotion criteria, and drive rigorous inspection of pipeline, productivity, and performance
• Strong grounding in modern sales methodologies such as MEDDIC/MEDDPICC, Challenger, or Command of the Message, with the ability to operationalize these frameworks at the top of the funnel
• Proven success recruiting, onboarding, and developing high‑potential leaders. Experience building a strong leadership bench through succession planning, clear promotion standards, and ongoing coaching
• Ability to articulate the business value of complex cloud, data, or infrastructure technology in simple, outcomes‑based language for both technical and business audiences. You don’t just “talk” tech, you know how to sell it and how to coach others to do the same
• Known for raising the bar, building diverse and inclusive teams, and operating with high integrity
• Strong communication skills, with the ability to influence cross‑functional peers and executive stakeholders
• High emotional intelligence and adaptability—you can navigate the stressors of high growth while keeping your leaders and teams focused, motivated, and connected to our mission

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273401459

We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

The Position

To drive One Model’s next phase of growth, we are looking for an energetic, commercially driven, and AI-literate leader to head up our sales team. Reporting to the CEO, the VP Sales will lead an existing team of account executives and solution engineers, while collaborating closely with the Marketing and Customer Success teams to drive new customer acquisition.

As a technical and highly motivated executive, you will be responsible for leading the strategy and managing the execution, operations, and performance of the team, having a huge impact on the future of One Model. This role is ideal for a leader early in their executive career who is eager to lead from the front, push the business forward, and contribute directly to our success in a high-growth environment.

This member of the leadership team will learn from existing team members while bringing their own unique technical insights and successes to enable rapid growth. If you have an entrepreneurial spirit, a passion for scaling sales organizations, and are ready to get hands-on while having fun; we want to hear from you.

Responsibilities

• Develop and execute the sales strategy in partnership with the Marketing, Customer Success and Product teams, in line with our growth objectives
• Own the sales results to meet and surpass quarterly targets by implementing repeatable sales processes and coaching the account executives and solution engineers (located in North America, Europe, Australia)
• Optimize sales processes, systems and analytics for effective team performance management
• Provide deal coaching/guidance on individual deals from stakeholder engagement to pricing strategies and effective negotiation to win more deals
• Provide executive sponsorship of deals and customers, aligning with prospect executive stakeholders, as required
• Work with marketing (and BDRs) to plan outreach and nurture campaigns that consistently drive net new funnel and push deals through the funnel
• Prepare the team for scaling by designing an effective org structure, team culture, comp plans, and while developing and hiring top performers
• Provide weekly pipeline and forecast updates to leadership team through effective forecasting in CRM and rep discussions
• Contribute to the strategic direction of the company by actively participating at the leadership table, providing a voice of the market
• Keep updated on trends and issues in HR technologies and people analytics

About You

• 10+ years in progressive sales roles with 5+ years in sales leadership directly managing senior account executives in selling SaaS/software to large enterprises
• A demonstrated track record of success, with consistent meeting or exceeding sales targets with experience successfully growing a company from ~$30M to ~$60M in ARR
• Excellent understanding and experience leveraging CRM and other new technologies to help scale and improve performance of a team
• Experience with HCM, other HR software, or Analytics/BI solutions preferred
• Ability to travel for partner meetings and regional events (up to 25%), as required
• Globally-minded, energetic personality with a good sense of humor

What’s In It For You

One Model, founded by industry veterans in HR analytics, boasts a strong competitive advantage with its data-first approach to the People Analytics Platform. Joining One Model means:

• Flexibility to work remotely, collaborating with colleagues globally.
• A friendly, inclusive, and respectful workplace culture.
• The opportunity to contribute significantly to a young company and team.
• Generous compensation and attractive performance pay structure.

At One Model we pride ourselves on our supportive and inclusive work environment and are confident that you will feel included here regardless of your demographic. We see the value of having a diverse workforce, which is why we encourage you to apply for the role even if you don't think you're a 'perfect fit'.

Salary: $250K USD base salary + attractive variable compensation plan + substantial equity

About Mitsogo | Hexnode

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.

Responsibilities:

• Engage with potential clients to understand their business requirements and challenges.
• Conduct a thorough needs analysis to align our product with customer needs.
• Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
• Customize demonstrations to address specific customer requirements and pain points.
• Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
• Collaborate with the product development team to stay informed about the latest features and updates.
• Work closely with the sales team to provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and enhance sales collateral and presentations.
• Build and maintain strong relationships with key stakeholders, including IT decision-makers.
• Address customer inquiries and concerns during the presales process.
• Stay informed about industry trends, competitor products, and market demands.
• Provide feedback to the product development team based on customer interactions.

Requirements:

• Bachelor’s degree in a relevant technical field or equivalent work experience.
• Minimum 10+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.
• Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
• Strong technical acumen and the ability to understand and articulate complex technical concepts.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com  

THE ROLE:

We are hiring a Vice President of Sales to build and lead our Channel Partnerships business. This team will be responsible for distributing our moments and audiences across the broader ad-tech ecosystem. You will own the number for everything we do with platforms that activate Genius products: DSPs, SSPs, CTV platforms, data and identity providers, retail media networks, and emerging distribution channels. This is a senior, externally facing leadership role, you will set the channel strategy, sign and grow the partnerships that move the most revenue, and lead a team of sellers and partner support.

WHAT YOU’LL DO

• Own and exceed the Channel Partnerships revenue number, including new partner activations and expansion across the existing partner base.
• Define the channel strategy: which categories of partners (DSPs, SSPs, CTV, data/identity, retail media, measurement) we prioritize, in what sequence, and with what commercial model.
• Personally lead the most strategic partnerships; running discovery, deal structuring, negotiation, and contracting at the executive level.
• Translate our Moments framework; Pre-Game anticipation, Real-Time In-Game, Post-Game sentiments into integration patterns and activation paths that partners can embed into their platforms and sell into their customer bases.
• Grow revenue and volume across existing partners by expanding integrations, unlocking new audiences and inventory, and driving co-selling motions into shared brand and agency clients.
• Build and own senior relationships across each priority partner
• Construct annual joint business plans with key partners; align Genius product roadmap and go-to-market commitments to partner needs and shared brand demand.
• Serve as the executive escalation point for top partners and partner with Product, Engineering, and Ad Ops to deliver flawless integrations and campaign execution.
• Hire, coach, and retain a high-performing team of 5–8 Partner Sales / BD, Partner Managers, and Partner Solutions covering new partner acquisition, account growth, and day-to-day partner operations.
• Set the standard for prospecting rigor, deal quality, partner reviews, and forecast discipline.
• Run a tight weekly operating cadence: pipeline reviews, partner reviews, deal inspection, forecast calls, and 1:1 coaching grounded in partner data.
• Operate the CRM and forecast as a discipline, not a chore; deliver a forecast leadership can trust within ±10%.
• Partner cross-functionally with Marketing on co-marketing and demand generation, Product and Engineering on integrations and roadmap, and Ad Ops/Insights on case studies and post-campaign reporting.
• Represent Genius Sports at industry events (Cannes Lions, Possible, Advertising Week, IAB ALM, NewFronts/Upfronts, programmatic and CTV summits) and in the trade press as the executive face of the channel program.

WHAT YOU’LL BRING:

• 10+ years in advertising, ad-tech, or media partnerships, with at least 3 years in a sales or BD leadership role carrying a team number.
• Demonstrable success building and growing channel/partner programs across DSPs, SSPs, CTV platforms, data/identity, retail media, or measurement partners.
• Track record of personally closing seven- and eight-figure partnership deals and of developing reps and partner managers who do the same.
• Strong, current relationships across the platform ecosystem 
• Deep fluency in the modern media stack: programmatic, CTV, social, addressable, identity/data, attention/measurement, and the economics on every side of the supply chain.
• Comfort selling complex, integration-heavy products; you can navigate a commercial conversation and a technical conversation in the same meeting.
• Operating discipline: forecast accuracy, CRM (HubSpot or Salesforce), partner pipeline management, and a real point of view on partner program design.

IT WILL BE A BONUS IF YOU: 

• Experience selling sports media, sports data, or fan-engagement products into the ad-tech ecosystem.
• Existing relationships at major DSPs, CTV platforms, and retail media networks.
• Background standing up integrations or curated marketplaces with programmatic platforms.
• Experience scaling a partner team from a small founding pod into a structured organization with sellers, account managers, and solutions support.

The annualized base salary for this role ranges from $220,000 to $240,000 USD and includes eligibility for additional variable compensation. This role will also be eligible to take part in Genius Sports Group's benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. 

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. 

One team, being brave, driving change  

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com  

THE ROLE:

We are hiring a Vice President of Sales to own our relationship with WPP. You will be the senior face of Genius Sports across GroupM and the broader WPP family incl Mindshare, Wavemaker, EssenceMediacom, Ogilvy, VML, Choreograph, and affiliated specialty units. You will own the number for everything Genius does inside that ecosystem.

WHAT YOU’LL DO

• Own and exceed the WPP holding-company revenue number, including new business across WPP brand clients and expansion of existing investments.
• Build a multi-year joint business plan with GroupM and key WPP units; align Genius commitments to WPP's brand portfolio, tentpole moments, and product priorities.
• Personally lead the largest, most strategic deals; running discovery, ideation, pitch, negotiation, and contracting at the holdco and agency-of-record level.
• Drive activation across the full Genius product suite (Full Arc, The Moment, The Fanbase) and across every channel WPP buys: CTV, programmatic, social, audio, and DOOH.
• Build and own senior relationships across WPP; Chief Investment Officers, Group Investment Directors, Heads of Strategy, Heads of Programmatic, Connections Planning leads, and innovation/specialty practice leaders.
• Map and multi-thread the WPP organization: investment teams, planning teams, programmatic, data/specialty units (Choreograph), and brand teams at the agency-of-record level.
• Serve as the executive escalation point for WPP across all Genius products, with executive sponsorship from our SVP, Advertising and CRO.
• Coordinate with Genius leadership on joint partnership announcements, upfront commitments, and strategic co-marketing moments.
• Lead and coach a small, high-leverage support team (1–3 Account Directors / Strategic Account Managers) covering day-to-day workstreams across WPP agencies.
• Quarterback cross-functional pods inside Genius incl Marketing, Product, Ad Ops, Insights and Legal to deliver against WPP's needs end-to-end.
• Run a tight weekly operating cadence: pipeline reviews, deal inspection, forecast calls, and account reviews grounded in deal data.
• Operate the CRM and forecast as a discipline, not a chore; deliver a forecast leadership can trust within ±10%.
• Represent Genius Sports at the WPP-attended industry moments; Cannes Lions, Possible, Advertising Week, IAB ALM and at WPP's internal client and partner summits.

WHAT YOU’LL BRING:

• 10+ years selling advertising, ad-tech, or media to agencies, with deep experience inside the WPP ecosystem (GroupM, Mindshare, Wavemaker, EssenceMediacom, Ogilvy, VML, or affiliated units).
• Track record of owning a holding-company-level number, landing and growing eight-figure annual partnerships at a global holdco.
• Existing relationships at WPP brand clients (CPG, QSR, auto, financial services, telco).
• Strong, current senior relationships at WPP
• Demonstrable success negotiating upfront commitments, joint business plans, or master service agreements at the holdco level.
• Deep fluency in the modern media stack: CTV, programmatic, social, addressable, attention/measurement, and how WPP's specialty units (Choreograph, GroupM Nexus) operate.
• Comfort selling complex, data-driven products. You can make signal-based, moment-based advertising feel simple to a planner who has 11 other meetings that day.
• Operating discipline: forecast accuracy, CRM (HubSpot or Salesforce), pipeline management, and a real point of view on holdco account management.

IT WILL BE A BONUS IF YOU: 

• Prior experience as a holding-company lead at a major sports, media, or ad-tech company.
• Background in CTV, programmatic, or attention/outcomes-based media sales.
• Experience selling sports media, sports data, or fan-engagement products to WPP specifically.

The annualized base salary for this role ranges from $220,000 to $240,000 USD and includes eligibility for additional variable compensation. This role will also be eligible to take part in Genius Sports Group's benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. 

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. 

One team, being brave, driving change  

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

Responsibilities

Qualifications

Responsibilities

Qualifications

Responsibilities

Qualifications

Responsibilities

Qualifications

About the role:

Samsara is seeking a Manager, Sales Operations to play a pivotal role in designing, scaling, and elevating the systems, processes, and policies that power our global sales engine. As a trusted partner to senior leaders across Samsara’s go-to-market teams, you will own and scale critical Run-the-Business (RTB) processes, ensuring our sales organization operates with speed, accuracy, and consistency as we grow past $2B in revenue. This leader will have an outsized impact on the future of our sales organization by delivering long-term, transformative solutions that bring together people, process, and technology across the pre-sales customer journey.

This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, and Seattle Metro.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Own, scale, and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales running seamlessly—driving accuracy, speed, and continuous improvement.
• Hire, develop, and retain talent on the team, with a view towards using automation to expand per person capacity
• Drive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of business.
• Work with systems and data teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organization.
• Leverage Salesforce CRM and advanced Excel logic to manage complex ownership models, territory rules, and opportunity distribution.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5+ years of experience in sales tools management or related roles.
• 2+ years of people management experience
• Proven success in managing tools and/or processes for large sales teams (1,000+  users).
• Demonstrated ability to use AI tools and automation to increase productivity and transform team capacity
• Strong project management skills with experience in implementation and ROI measurement.
• Excellent communication and collaboration skills.
• Familiarity with CRM systems, sales automation tools, and productivity software
• Bachelor’s degree in business, finance, economics, engineering, or a related field; MBA is optional

An ideal candidate also has:

• Expertise in Salesforce CRM (Administrator experience a plus).
• Advanced Excel/Google Sheets proficiency.
• Experience in account segmentation, territory planning, and sales operations execution.
• Strong communication skills with both technical and business stakeholders.
• Project/program management experience; familiarity with Lead-to-Cash systems or process improvement methodologies is a plus.

We are poised to continue this growth over the next several years and are looking for a Project Accountant to join our team in Reno, NV. You will not only work on some of our more strategic and high-profile accounts; you also will work closely with our top Project Managers and Project Engineers. As the front line for project accounting, this position plays a pivotal role in facilitating seamless financial operations, maintaining accurate project records, and promptly addressing/escalating any financial issues or discrepancies to Project Accounting Managers, ensuring the overall financial health and success of projects.

Responsibilities 

PROJECT FINANCIAL MANAGEMENT:

• Set up and maintain project in ERP system, ensuring adherence to all contractual requirements and internal procedures
• Review and process project for accuracy and compliance with company standards
• Conduct monthly Work-In-Process (WIP) reviews to analyze and monitor project profitability, percent complete, and billing/payment status. Provide detailed reports and insights to project managers and stakeholders.
• Support and work closely with Operations regarding contracts, changes, costs/cost transfers, compliance documents, and any additional services-related to financials

CHANGE ORDER MANAGEMENT:

• Issue and manage subcontractor documentation in accordance with contract specifications. Ensure all required documentation is collected and filed.
• Monitor, process, and issue change orders, ensuring they are correctly documented and approved. Maintain clear records of all change orders and associated financial impacts.
• Process project accounts payable, ensuring timely and accurate payments. Verify that all invoices align with contractual terms and project requirements
• Manage subcontractor compliance, including insurance, lien waivers, retention, and W-9 forms. Ensure all subcontractor documentation is up-to-date and compliant.
• Research and resolve any issues related to subcontractor billing, working to ensure all discrepancies are addressed and resolved promptly.

ACCOUNTS RECEIVABLE:

• Compile, prepare, and submit monthly project billings in accordance with contract requirements. Ensure that all billings are accurate and submitted in a timely manner
• Track payment status, resolve any discrepancies or issues, and coordinate with customers to facilitate collections, ensuring that all project billings are collected efficiently and in accordance with contract terms.
• Manage and update owner and subcontractor schedules of values, ensuring accuracy and alignment with project progress and contract terms.
• Research and resolve billing and payment discrepancies, addressing any issues promptly to ensure smooth financial operations.

Qualifications

• Minimum of 1-2 years of experience in accounting, with exposure to project accounting preferred
• Familiarity with construction accounting and knowledge of the project structure in a General Contractor/Subcontractor business environment a plus
• Spectrum accounting/project management software a plus; proficient with Microsoft Suite (Word, Excel, Outlook) required
• Excellent organizational skills with the ability to manage multiple projects and deadlines effectively and respond to changes in priorities
• Strong verbal and written communication skills for interacting with operational teams, customers, vendors and other stakeholders
• Ability to maintain a high level of precision and accuracy in financial reporting and documentation
• Team player with the desire to provide a high level of customer service and solutions

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

#NXCLIND1

We are seeking a Project Accountant to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. 

As a Project Accountant you will not only work on some of our more strategic and high-profile accounts; you also will work closely with our top Project Managers and Project Engineers. As the front line for project accounting, this position plays a pivotal role in facilitating seamless financial operations, maintaining accurate project records, and promptly addressing/escalating any financial issues or discrepancies to Project Accounting Managers, ensuring the overall financial health and success of projects.

Per Diem Available for This Role — Apply today and ask your recruiter for details.

Responsibilities 

PROJECT FINANCIAL MANAGEMENT:

• Set up and maintain project in ERP system, ensuring adherence to all contractual requirements and internal procedures
• Review and process project for accuracy and compliance with company standards
• Conduct monthly Work-In-Process (WIP) reviews to analyze and monitor project profitability, percent complete, and billing/payment status. Provide detailed reports and insights to project managers and stakeholders.
• Support and work closely with Operations regarding contracts, changes, costs/cost transfers, compliance documents, and any additional services-related to financials

CHANGE ORDER MANAGEMENT:

• Issue and manage subcontractor documentation in accordance with contract specifications. Ensure all required documentation is collected and filed.
• Monitor, process, and issue change orders, ensuring they are correctly documented and approved. Maintain clear records of all change orders and associated financial impacts.
• Process project accounts payable, ensuring timely and accurate payments. Verify that all invoices align with contractual terms and project requirements
• Manage subcontractor compliance, including insurance, lien waivers, retention, and W-9 forms. Ensure all subcontractor documentation is up-to-date and compliant.
• Research and resolve any issues related to subcontractor billing, working to ensure all discrepancies are addressed and resolved promptly.

ACCOUNTS RECEIVABLE:

• Compile, prepare, and submit monthly project billings in accordance with contract requirements. Ensure that all billings are accurate and submitted in a timely manner
• Track payment status, resolve any discrepancies or issues, and coordinate with customers to facilitate collections, ensuring that all project billings are collected efficiently and in accordance with contract terms.
• Manage and update owner and subcontractor schedules of values, ensuring accuracy and alignment with project progress and contract terms.
• Research and resolve billing and payment discrepancies, addressing any issues promptly to ensure smooth financial operations.

Qualifications

• Minimum of 1-2 years of experience in accounting, with exposure to project accounting preferred
• Familiarity with construction accounting and knowledge of the project structure in a General Contractor/Subcontractor business environment a plus
• Spectrum accounting/project management software a plus; proficient with Microsoft Suite (Word, Excel, Outlook) required
• Excellent organizational skills with the ability to manage multiple projects and deadlines effectively and respond to changes in priorities
• Strong verbal and written communication skills for interacting with operational teams, customers, vendors and other stakeholders
• Ability to maintain a high level of precision and accuracy in financial reporting and documentation
• Team player with the desire to provide a high level of customer service and solutions

Safety Level 

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
• Potentially lift up to 50 pounds 
• Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
• Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

#NXCLIND1

We are poised to continue this growth over the next several years and are looking for a Project Accountant to join our team in Phoenix, AZ. You will not only work on some of our more strategic and high-profile accounts; you also will work closely with our top Project Managers and Project Engineers. As the front line for project accounting, this position plays a pivotal role in facilitating seamless financial operations, maintaining accurate project records, and promptly addressing/escalating any financial issues or discrepancies to Project Accounting Managers, ensuring the overall financial health and success of projects.

Responsibilities 

PROJECT FINANCIAL MANAGEMENT:

• Set up and maintain project in ERP system, ensuring adherence to all contractual requirements and internal procedures
• Review and process project for accuracy and compliance with company standards
• Conduct monthly Work-In-Process (WIP) reviews to analyze and monitor project profitability, percent complete, and billing/payment status. Provide detailed reports and insights to project managers and stakeholders.
• Support and work closely with Operations regarding contracts, changes, costs/cost transfers, compliance documents, and any additional services-related to financials

CHANGE ORDER MANAGEMENT:

• Issue and manage subcontractor documentation in accordance with contract specifications. Ensure all required documentation is collected and filed.
• Monitor, process, and issue change orders, ensuring they are correctly documented and approved. Maintain clear records of all change orders and associated financial impacts.
• Process project accounts payable, ensuring timely and accurate payments. Verify that all invoices align with contractual terms and project requirements
• Manage subcontractor compliance, including insurance, lien waivers, retention, and W-9 forms. Ensure all subcontractor documentation is up-to-date and compliant.
• Research and resolve any issues related to subcontractor billing, working to ensure all discrepancies are addressed and resolved promptly.

ACCOUNTS RECEIVABLE:

• Compile, prepare, and submit monthly project billings in accordance with contract requirements. Ensure that all billings are accurate and submitted in a timely manner
• Track payment status, resolve any discrepancies or issues, and coordinate with customers to facilitate collections, ensuring that all project billings are collected efficiently and in accordance with contract terms.
• Manage and update owner and subcontractor schedules of values, ensuring accuracy and alignment with project progress and contract terms.
• Research and resolve billing and payment discrepancies, addressing any issues promptly to ensure smooth financial operations.

Qualifications

• Minimum of 1-2 years of experience in accounting, with exposure to project accounting preferred
• Familiarity with construction accounting and knowledge of the project structure in a General Contractor/Subcontractor business environment a plus
• Spectrum accounting/project management software a plus; proficient with Microsoft Suite (Word, Excel, Outlook) required
• Excellent organizational skills with the ability to manage multiple projects and deadlines effectively and respond to changes in priorities
• Strong verbal and written communication skills for interacting with operational teams, customers, vendors and other stakeholders
• Ability to maintain a high level of precision and accuracy in financial reporting and documentation
• Team player with the desire to provide a high level of customer service and solutions

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

#NXCLIND1

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

Location: Remote in US

Position Type: Contractor, Full Time

Role Description:

As an Applied AI Engineer at ShipBob, you will lead the shift from manual workflows to autonomous operations. You won’t just be building chatbots; you will be architecting agentic systems that reason, use tools, and execute complex business logic independently.

This is an "AI-First" engineering role where you will embed directly with business teams to map out operational friction and rapidly deploy end-to-end agentic solutions. From designing multi-agent orchestrations to building the "glue" code that connects LLMs to our core logistics APIs, you will be responsible for operationalizing AI at scale. We are looking for a high-agency builder who thrives in ambiguity and is obsessed with the transition from "software that waits for input" to "agents that take action."

What you’ll do:

• Architect Agentic Workflows: Design and implement autonomous agents capable of handling multi-step reasoning, tool-calling, and error recovery.
• Operational Discovery: Embed with logistics and support teams to identify high-impact opportunities for agentic intervention.
• End-to-End Ownership: Own the entire agent lifecycle: Discovery → Agent Architecture → Prompt Engineering/Fine-tuning → Hardening → Production Deployment.
• Build for Reliability: Develop robust guardrails, evaluation frameworks, and logging systems to ensure agents perform predictably in a high-stakes supply chain environment.
• Contribute to the "Agent Hub": Document and publish reusable agent modules and toolsets to accelerate AI enablement across the entire organization.
• Rapid Iteration: Bridge the gap between "cool demo" and "production tool" by shipping small, gathering feedback from domain experts, and iterating fast.

What you’ll bring to the table:

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.

Key Skills:

• You think like a founder, thrive in ambiguity, and are excited to challenge assumptions to deliver impactful solutions.
• Agentic Expertise: Deep understanding of modern agent architectures (e.g., ReAct, Plan-and-Execute) and orchestration frameworks (e.g., LangGraph, CrewAI, or Semantic Kernel).
• Engineering Rigor: 1–3 years of software engineering experience (or a standout portfolio of agentic projects) with strong proficiency in Python and .NET.
• LLM Proficiency: Hands-on experience with LLM APIs (OpenAI, Anthropic) and a proven ability to translate raw model outputs into structured, deterministic actions.
• Systems Thinking: Experience building retrieval pipelines (RAG), working with vector databases, and designing clean APIs that agents can easily consume.
• Full-Stack Mindset: Ability to build the lightweight dashboards and interfaces (Vue.js/React) necessary for humans to interact with and monitor your agents.
• Bias for Action: You prefer a working prototype over a long slide deck. You are comfortable challenging assumptions to deliver impactful, automated outcomes.

Senior Solution Domain Expert, API Management

Product & Solutions Domain Experts, Individual Contributor, Remote

How You'll Make An Impact

APIs are the cornerstone of business success in the Agentic AI era, and Boomi is building the platform to conquer API chaos and unleash business potential. As the Senior Solution Domain Expert for API Management, you will own the APIM domain at Boomi: setting the GTM strategy, enabling the field, and bringing deep expertise to the deals that matter most.

Boomi’s APIM offering, built on the acquisitions of Mashery and Apiida,  is a core pillar of the Boomi Enterprise Platform, delivering API Federation, API Governance, API Security, and a Developer Portal as part of a unified integration and automation suite. You will be the person who knows this product, this market, and this competitive landscape better than anyone in the building.

Joining alongside peers leading Data Management and iPaaS & MFT, you will complete the Domain Experts team as Boomi executes its $1B platform growth ambition, shifting from single-product tactical deals to multi-product strategic platform selling.

About Boomi API Management

Boomi APIM is purpose-built to help enterprises conquer the growing complexity of API sprawl, security threats, and fragmented multi-gateway environments. As organizations scale into the Agentic AI era, where 1,000+ AI agents will rely on APIs as their connective tissue, the need for unified, governed, and secure API management has never been greater.

Our APIM offering is organized around four key capability pillars:

API Federation

• Discovery & management across multi-cloud, multi-gateway environments
• Unified API catalog providing a single source of truth across the enterprise
• Federated control without forcing a rip-and-replace of existing gateway investments

API Governance

• Shadow & zombie API detection to eliminate unmanaged API risk
• Standardization, compliance enforcement, and business insights
• API quality and security scoring through a governance dashboard

API Security

• Traffic management, threat protection, and access control
• Policy mediation and enforcement at the gateway layer
• Security posture visibility across the full API landscape

Developer Portal

• Internal and external API publishing with full documentation
• Portal customization and API product packaging
• Frictionless developer onboarding to accelerate API consumption

Boomi APIM is not a standalone product, it is a strategic pillar of the Boomi Enterprise Platform, designed to work hand-in-hand with Integration & Automation, Data Management, and AI Agent Management. This creates a uniquely powerful platform story that no single-point APIM vendor can match.

What You'll Do

Sales & Field Engagement

• Lead domain-led discovery and executive labs for Tier 1 strategic APIM opportunities. Drive $300K+ ACV, multi-product, competitive displacement, and enterprise accounts.
• Partner with Account Executives, Sales Engineers and other GTM teams to shift deals from product-led to platform-led, articulating how Boomi APIM solves API chaos as part of the broader Enterprise Platform.
• Working closely with marketing, PMMs and Field engineers to deliver compelling positioning and competitive differentiation for Boomi’s APIM capabilities across Mashery and Apiida to technical architects and C-level buyers alike.
• Support complex RFP/RFI responses and strategic account planning with domain authority and tailored APIM narratives.

Sales Play Development & Execution

• Define and operationalize 1-2 core APIM sales plays per quarter across Demand Generation, Attach, and Expand motions.
• Build (together with PMMs & Field Engineers) all required play assets: executive talk tracks, demo kits, solution briefs, competitive battle cards, and digital sales rooms for Highspot.
• Work cross-functionally with PMM, SDRs, and Partners to activate plays through inbound and outbound motions, and track performance against pipeline and attach rate targets.

Enablement & Thought Leadership

• Lead customer and partner workshops, including GTM labs, executive briefings, and strategic account sessions.
• Enable and coach Sales, SEs, and Field Engineers on the Boomi APIM narrative, platform positioning, and how to win against Kong, Apigee, MuleSoft, Azure APIM, and WSO2.
• Represent Boomi as a credible APIM voice at industry events, analyst engagements, and customer conferences.

Product & Market Intelligence

• Establish a structured field-to-PMM feedback loop to translate customer insights and competitive signals into product roadmap input.
• Monitor the APIM market, including the impact of Agentic AI, MCP (Model Context Protocol), and API security trends and equip the field to respond.

The Experience You Bring

• Proven background in API Management, integration, or an adjacent domain in a Sales Engineering, Solutions Consulting, or Pre-Sales capacity with a clear track record of influencing or driving revenue.
• Deep knowledge of the APIM market: the key players, their strengths and weaknesses, the buying personas, and the enterprise challenges that drive purchase decisions API sprawl, governance gaps, security threats, and multi-gateway fragmentation.
• Hands-on familiarity with API gateway architectures, developer portals, API lifecycle management, and federated API control across multi-cloud environments.
• Ability to engage credibly at all levels from platform architects navigating legacy infrastructure to CIOs building their digital transformation roadmap.
• Experience building and executing structured sales plays: from ICP definition and messaging through to asset creation, field enablement, and pipeline tracking.
• Clear, confident communicator who can translate complex API concepts into compelling business outcomes and ROI narratives.
• Self-directed, collaborative, and comfortable managing multiple priorities across a distributed, global team without close supervision.

Bonus Points If You Have

• Hands-on experience with Boomi APIM — specifically the Mashery API Management platform and/or Appita and how they are integrated into the Boomi Enterprise Platform.
• Familiarity with the broader Boomi platform Integration & Automation, Data Management, and AI Agent Management and the platform selling motion.
• Experience in or across APAC or NA markets with an understanding of regional enterprise buying behavior and partner ecosystems.
• Knowledge of Agentic AI, MCP (Model Context Protocol), and how API management plays a foundational role in AI agent connectivity and governance.
• Relevant certifications such as Boomi Professional, MuleSoft Certified, Google Apigee, or equivalent.

About Boomi & Our Team

Boomi is The Data Activation Company. We are an intelligent integration and automation leader that helps organizations worldwide conquer digital sprawl combining integration, API management, data management, and AI agent management into a single unified enterprise platform. In 2025, Boomi made major moves in the APIM space, including strategic partnerships with ServiceNow and AWS, and broad market recognition for its comprehensive API management capabilities.

The Product & Solutions Domain Experts team is a small, senior group of practitioners embedded across Boomi’s GTM motion, each owning a strategic product pillar. This role fills the open APIM seat alongside colleagues leading Data Management and iPaaS & MFT, completing Boomi’s domain expert coverage as the company scales toward its $1B ambition.

Domain Experts do not own pipeline or quota but they directly shape the strategic deals that drive the biggest revenue impact. You’ll engage where it matters most: competitive takeouts, executive labs, platform plays, and the partnerships that expand Boomi’s footprint.

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Toshiba Global Commerce Solutions is seeking a Sr. Sales Representative . This Sales Representative will be the primary focal point for the full breadth of Toshiba retail solutions, have a deep expertise in retail and retail technology, and provide account leadership in collaboration with pre-sales consultants and delivery personnel. The Sales Representative will reach and exceed assigned sales goals for a full suite of Point of Sales solutions including hardware, software, services or solutions. The incumbent must have a broad sales or technical background with experience in working directly with customers to consult, sell, and architect a vision that will enable the realization of business benefits with enterprise class hardware, software and Services.

AREAS OF EXPERTISE & SPECIAL SKILLS:

• Education and Experience:
• Bachelor’s degree with 12+ years of experience, or equivalent combination.
• 8+ years of retail industry experience as a sales or technical engineer.
• 8+ years of business-to-business sales experience in hardware, software, or services.
• 5+ years of sales experience in the fuel and convenience industry
• Skills and Expertise:
• Proven track record in selling and presentation skills, prospecting, and territory management.
• Deep knowledge of retail hardware, software solutions, and services.
• Ability to understand high-level technology concepts and communicate them to non-IT executives.
• Expertise in prospecting and developing relationships with C-Level Executives in IT and Business areas relevant to stores and e-commerce.
• Skilled in MS Office Suite for constructing effective communications, presentations, documents, and financial models.
• Deep solution expertise and working knowledge of how assigned solutions solve complex business problems in a retail client’s environment.
• Working retail industry knowledge or actual experience within the industry.
• Ability to execute tactical and strategic sales plans for assigned solutions to achieve revenue targets, including handling customer campaigns and dealing with objections.
• Interpersonal and Team Skills:
• Strong presentation skills, capable of interacting with senior management levels (CEO, COO, CFO, CTO/CIO, Owner, and other managers).
• Works well in a team selling environment and maintains good relationships with other functional departments (Professional Services, Product Management, Marketing, Engineering, etc.).
• Goal-oriented and ambitious, with the capacity to reach and exceed quotas.
• Demonstrated history of in-depth knowledge of sales, account management, and techniques.
• Demonstrated cold calling sales ability with an assertive, positive, and persistent style.
• Proven customer service and relationship-building skills.
• Strong verbal and written communication skills.
• Organized with effective time management skills.
• Ability to work independently and as part of a team.
• Self-confident and professionally competitive, with the capacity to work under pressure.
• Strong work ethic

RESPONSIBILITIES

Establish and maintain a high level of positive and effective contact with customers and partners to enhance sales opportunities for new and continuing business development. Selling products and services using solid arguments to prospective customers. Execute tactical and strategic consultative sales account plans for existing and new clients in  order to achieve the revenue targets (quota) as directed by the Business. This includes the handling of queries effectively and dealing with various selling objections during the sales process. Proactively connect clients' business needs with TGCS’s portfolio of products and services. Cross-sell other Toshiba suite of solutions to existing clients.

Present and demonstrate Toshiba solutions in group meetings to senior executives and emphasizes salable features such as company vision, strategy, reputation, products/systems architecture, flexibility of design, process re-engineering capability, integration of client systems environment, return-on-investment (ROI) studies, etc.

Responds to customers RFP/RFI Requests in a timely and professional manner to facilitate success. Perform cost-benefit analyses of existing and potential customers.  Effectively position and recommend the right TGCS products and solutions. Create or reviews analysis of such tasks as: sales proposals, work-order cost estimates/proposal  completion; ROI Studies, RFP Responses, etc.

Maintaining positive business relationships to ensure future sales. Establish and maintain strong relationships, with both internal and external customers. Develop a network    in person and via phone with key decision makers in an assigned/designated territory. Network and develop relationships with C-level executives. 

Help to develop, manage, and maintain a robust pipeline of sales opportunities through the entire sales cycle, also ensuring forecasting accuracy and timeliness. Work in tandem with the various Product and Services Sales Specialists to provide a seamless interface into the company sales  efforts.

Represent TGCS in the field, at trade shows and seminars. Develop and maintain relationships with other networking and business groups in the territory. Maintain constant  awareness of markets, competitor activities and problems within the marketplace, recognizing trends that develop, and making appropriate strategic and tactical  sales/marketing/program recommendations to take corrective actions.

Travel as necessary to maintain a presence with customers, staff, and enhance relationship opportunities, attend trade shows, and visit client facilities on a consistent  timetable or schedule.

Identify opportunities for improvement processes in general working practices and team efficiency. Will work very closely with other members of the Sales Group. Give  guidance and mentorship to staff to “lead by example” and provide support to various needs of personnel.

Collaborate with implementation and service counterparts, establishing and maintaining exceptional customer relations.

Perform other related duties as assigned.

FINANCIAL IMPACT

Responsible for individual sales quota comprising of multiple medium to large convenience accounts or assigned territory.

COMPLEXITY 

Role requires the ability to:
*Be Strategic in nature, assess customer business needs and exceed customer expectations
*Possess active listening skills and effective communication strategies
*Manage the entire sales cycle from initial prospecting and qualification to deal closing
*Critical thinking skills to resolve incidents quickly and consistently
*Identify and defuse challenging customer behavior
*Have an awareness of the core processes and best practices used in service and support
*Be a key member of several teams at once. This role will cultivate and maintain positive relationships with business owners, management, and local business groups simultaneously.

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. 

**Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:  **

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Company provided life insurance 
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days  

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Infrastructure Software Engineer, Energy Storage 

The Infrastructure Engineer is responsible for designing, building, and maintaining the foundational platform infrastructure that enables our engineering team to develop and deploy Battery Energy Storage Systems reliably and at scale. This role serves as a force-multiplier across the organization, owning edge fleet management, server provisioning, and deployment automation while ensuring systems are secure, scalable, and performant. The position partners closely with cross-functional engineering teams to translate early deployment learnings into platform improvements and drive resolution of scalability, reliability, and security challenges. Success in this role requires deep technical expertise, a collaborative mindset, and the ability to thrive in an ambiguous, fast-paced, early-stage environment. 

Responsibilities will include: 

• Design and own the rollout of edge Kubernetes fleet management, automated server provisioning, and software update pipelines to support scalable and reliable system deployment. 
• Evaluate server hardware and operating systems to help define the architecture of the organization's next-generation energy storage platform. 
• Identify and resolve hard infrastructure problems, including scalability bottlenecks, reliability gaps, performance issues, and security vulnerabilities. 
• Build and maintain tooling and services used to validate software systems at scale, including performance and reliability testing frameworks. 
• Serve as a technical resource for the broader engineering team through pair programming, in-office working sessions, and hands-on project leadership. 
• Translate learnings from early deployments and customer pilots into concrete, measurable improvements to platform infrastructure. 
• Reinforce a team culture grounded in engineering excellence, curiosity, inclusivity, and a willingness to take action and learn from mistakes. 

Desired Qualifications: 

• 5+ years of relevant industry experience in infrastructure, platform, or site reliability engineering. 
• Strong grasp of system design principles and real-world experience building available, reliable, scalable, and secure distributed systems. 
• Experience designing, implementing, and maintaining secure network systems and infrastructure. 
• Genuine interest in server hardware fundamentals and how software and hardware interact at the platform level. 
• Ability to work comfortably with ambiguity, prototype solutions iteratively, and learn rapidly from early-stage work. 
• Strong written and verbal communication skills, with the ability to explain complex systems clearly to both technical and non-technical audiences. 
• Ability to manage multiple workstreams, shifting priorities, and competing deadlines in a fast-paced, early-stage environment. 

About the role

Employer Servicing owns frontline employer support and the daily operational work required to ensure employers have a seamless experience with Thatch. This team is central to our mission of building a healthcare system people love.

As Operations Lead, you'll be the operational and cultural backbone of the team. You'll move fluidly between hands-on execution and strategic problem-solving—ensuring core workstreams are well managed, pressure-testing and refining processes, coaching specialists through tough cases, managing escalations, and driving consistent, measurable progress toward better servicing outcomes.

This is a role for leaders who find genuine satisfaction in frontline operations, coaching and mentorship, and the gritty, behind-the-scenes work required to deliver a best-in-class employer experience.

About the role

Member Servicing owns frontline member support and the daily operational work required to ensure members have a seamless experience with Thatch. This team is central to our mission of building a healthcare system people love.

As Operations Lead, you'll be the operational and cultural backbone of the team. You'll move fluidly between hands-on execution and strategic problem-solving—ensuring core workstreams are well managed, pressure-testing and refining processes, coaching specialists through tough cases, managing escalations, and driving consistent, measurable progress toward better servicing outcomes.

This is a role for leaders who find genuine satisfaction in frontline operations, coaching and mentorship, and the gritty, behind-the-scenes work required to deliver a best-in-class member experience.

About the Role

We are hiring a Professional Services Offering Leader to own the commercial success and market growth of Enavate’s Professional Services industry offerings.

This role turns strong products and services into a repeatable, scalable, and profitable go-to-market motion. The role owns offering performance across revenue growth, adoption in qualified opportunities, and margin performance, and leads the commercial lifecycle of the offering—from market definition and go-to-market strategy through sales execution and scalable delivery.

The Professional Services offerings represent a strategic growth area for Enavate and is expected to scale significantly over the next several years.

This role is ideal for someone with deep experience in ERP or technology-enabled Professional Services who understands how consulting and implementation services are packaged, sold, scoped, delivered, and scaled in a partner-driven ecosystem.

You will partner closely with Sales, Marketing, Product Management, and Delivery to ensure the offering is clearly packaged, consistently adopted, and delivered profitably.

What You’ll Be Accountable For

• Revenue attributable to the Professional Services offering
• Attach rate of the offering in qualified opportunities
• Win‑rate improvement when the offering is positioned
• Margin performance and protection through disciplined packaging and scope control

What You’ll Do

• Define and maintain ideal customer profile (ICP) boundaries for the ProServ offering
• Establish clear packaging, scope, and pricing guardrails that enable repeatable selling and delivery
• Partner with Sales to improve offering adoption and positioning in qualified opportunities
• Participate in key pursuits to ensure the offering is sold and scoped as designed
• Monitor pipeline adoption, win/loss patterns, and margin trends; refine the offering based on market feedback
• Work closely with Delivery leadership to protect repeatability and prevent customization drift
• Collaborate with Product and Marketing leaders to ensure readiness, clarity, and consistency across the go‑to‑market motion

Who You’ll Work With

• Sales Leadership – to improve adoption, positioning, and win rates
• Offering / Marketing – to ensure clear positioning and enablement
• Product Leadership – to align roadmap execution and readiness
• Delivery Leadership – to protect margin and delivery repeatability

Here's What It Takes To Be Successful In This Role

• Significant experience in Professional Services (consulting, ERP services, implementation services, or productized services)
• Proven ability to commercialize or scale services offerings, not just sell one‑off projects
• Strong understanding of services economics: scoping, margin, utilization, and repeatability
• Comfortable working cross‑functionally with Sales and Delivery 
• Data‑driven mindset with experience inspecting pipeline, win rates, and margin performance
• Confident decision‑maker who can balance growth with discipline

What Success Looks Like

• The ProServ offering is clearly packaged and consistently used in the right deals
• Sales adoption is measurable and improving
• Delivery remains repeatable and profitable
• Commercial performance is visible, owned, and improving over time

About the Role

Enavate is a US-based IT company and a Microsoft Gold Partner, known for delivering tailored business solutions that help SMB organizations transform their operations. As we continue to expand our client engagements, we are looking for an experienced Senior Microsoft Dynamics 365 CE Functional Consultant to join us as a contractor based in the United States.

This role will start as a part-time engagement with the potential to expand to full-time depending on project needs and performance.

In this role, you will work closely with our delivery teams and clients to design, implement, and optimize Dynamics 365 Customer Engagement solutions, particularly within Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys, alongside the Microsoft Power Platform.

You will act as a trusted advisor to clients, helping translate business needs into effective solutions while ensuring successful implementation and adoption.

Report to: CE & PP Practice Leader
POD: Client Delivery
Location: United States (remote), Canada (remote)
Travel: up to 25% (U.S.)
Type: Contract (Part-Time to start)

Your Impact and Key Responsibilities:

Client Advisory & Solution Design

• Work closely with client stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.
• Provide guidance on best practices for Dynamics 365 CE and Power Platform 
• Support solution design and ensure alignment with client business objectives.

Implementation & Delivery

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys 
• Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.
• Design and support integrations between Dynamics 365 and other enterprise systems.
• Participate in requirements gathering, configuration, testing, deployment, and post-go-live support.
• Troubleshoot and resolve functional or technical issues related to Dynamics 365 and Power Platform solutions.

Collaboration & Practice Support

• Collaborate with solution architects, developers, and project managers to deliver successful client outcomes.
• Contribute to solution documentation and knowledge sharing within the delivery team.
• Support pre-sales activities when needed, such as solution discussions, demonstrations, or providing input into proposals.

What It Takes to Be Successful:

Professional Experience

• Strong experience implementing Microsoft Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
• Experience building solutions with Power Apps and Power Automate.
• Experience implementing Power Pages and/or Copilot Agents is a plus.
• Strong understanding of CRM processes, automation, and customer engagement solutions.
• Experience with data migration, integrations, and system configuration within the Dynamics ecosystem.
• Ability to work independently in a client-facing consulting role.
• Strong problem-solving and analytical skills.

Communication & Collaboration

• Excellent communication and stakeholder engagement skills.
• Ability to work effectively with distributed teams and international colleagues.
• Comfortable interacting directly with business stakeholders and technical teams.

Certifications & Education

• Microsoft certifications related to Dynamics 365 or Power Platform are highly desirable.
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.

Nice to Have

• Experience with Dynamics 365 Customer Service.
• Experience with Power BI or Dynamics 365 Business Central 
• Experience with Copilot or AI capabilities within the Microsoft ecosystem.
• Experience with D365 on-premise to online migrations.
• Previous involvement in pre-sales or solutioning activities.
• Active U.S. security clearance (or ability to obtain one) is a strong plus.

About the Role

Enavate is a US-based IT company and a Microsoft Gold Partner, known for delivering tailored business solutions that help SMB organizations transform their operations. As we continue to expand our client engagements, we are looking for an experienced Senior Microsoft Dynamics 365 CE Functional Consultant to join us as a contractor based in the United States.

This role will start as a part-time engagement with the potential to expand to full-time depending on project needs and performance.

In this role, you will work closely with our delivery teams and clients to design, implement, and optimize Dynamics 365 Customer Engagement solutions, particularly within Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys, alongside the Microsoft Power Platform.

You will act as a trusted advisor to clients, helping translate business needs into effective solutions while ensuring successful implementation and adoption.

Report to: CE & PP Practice Leader
POD: Client Delivery
Location: United States (remote)
Travel: up to 25%
Type: Contract (Part-Time to start)

Your Impact and Key Responsibilities:

Client Advisory & Solution Design

• Work closely with client stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.
• Provide guidance on best practices for Dynamics 365 CE and Power Platform 
• Support solution design and ensure alignment with client business objectives.

Implementation & Delivery

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys 
• Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.
• Design and support integrations between Dynamics 365 and other enterprise systems.
• Participate in requirements gathering, configuration, testing, deployment, and post-go-live support.
• Troubleshoot and resolve functional or technical issues related to Dynamics 365 and Power Platform solutions.

Collaboration & Practice Support

• Collaborate with solution architects, developers, and project managers to deliver successful client outcomes.
• Contribute to solution documentation and knowledge sharing within the delivery team.
• Support pre-sales activities when needed, such as solution discussions, demonstrations, or providing input into proposals.

What It Takes to Be Successful:

Professional Experience

• Strong experience implementing Microsoft Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
• Experience building solutions with Power Apps and Power Automate.
• Experience implementing Power Pages and/or Copilot Agents is a plus.
• Strong understanding of CRM processes, automation, and customer engagement solutions.
• Experience with data migration, integrations, and system configuration within the Dynamics ecosystem.
• Ability to work independently in a client-facing consulting role.
• Strong problem-solving and analytical skills.

Communication & Collaboration

• Excellent communication and stakeholder engagement skills.
• Ability to work effectively with distributed teams and international colleagues.
• Comfortable interacting directly with business stakeholders and technical teams.

Certifications & Education

• Microsoft certifications related to Dynamics 365 or Power Platform are highly desirable.
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.

Nice to Have

• Experience with Dynamics 365 Customer Service.
• Experience with Power BI or Dynamics 365 Business Central 
• Experience with Copilot or AI capabilities within the Microsoft ecosystem.
• Experience with D365 on-premise to online migrations.
• Previous involvement in pre-sales or solutioning activities.
• Active U.S. security clearance (or ability to obtain one) is a strong plus.