About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For Massachusetts Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the Role

Roku is seeking a Senior Contracts Negotiator with a passion for technology and innovation to be part of a high-performing and collaborative legal team.  Reporting to the Assistant General Counsel, Business & Legal Affairs, you will negotiate complex technology agreements that support Roku’s business and technical operations, often addressing topics such as data privacy, information security, intellectual property, and emerging technologies, including AI.

This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position based in either Boston, MA, San Jose, CA or Austin, TX.

The estimated annual salary for this position is between $144,500 – $170,000 base salary. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

This role is ideal for someone with expertise in negotiating and closing commercial transactions, who excels at navigating complex contract issues, takes pride in partnering with business stakeholders to close strategic, high-impact deals and thrives in a fast-paced, collaborative environment.

What You Will Be Doing

• Negotiate, draft and close commercial agreements, including cloud services agreements, SaaS, artificial intelligence solutions, professional services, non-disclosure agreements and data privacy agreements, with a solution-driven mindset.
• Identify and implement improvements to existing templates, playbooks, and CLM tools to develop scalable processes for the contracting process, including the use of AI tools and other technologies
• Collaborate with your Roku legal colleagues to provide guidance to internal business partners on a wide variety of contract-related issues, including data privacy, security, confidentiality and artificial intelligence
• Be proactive, organized, and dependable — you take initiative, communicate early and clearly, and keep internal business partners informed as deals progress.
• Have fun while doing it: work with best-in-class colleagues on some of the most interesting and novel issues arising in the TV streaming industry.  Lead with a mindset that embraces innovation, empathy, humor and kindness.

We Are Excited if You Have

• At least 7 years of experience structuring and negotiating commercial technology agreements
• A bachelor’s degree from an accredited college or university
• A proven ability to draft and negotiate agreements using existing templates and playbooks or from scratch
• Strong written and verbal communication skills with proven ability to persuade
• Ability to work both independently and collaboratively in a cross-department and cross-functional role
• Strong Microsoft Office Skills including Word, Outlook, Excel, and PowerPoint
• Experience drafting and negotiating SaaS and cloud services contracts, including data privacy and security terms
• Experience with Ironclad, SharePoint, DocuSign, and Confluence.
• Experience using AI to streamline the contract lifecycle
• A great sense of humor and a customer-service mindset

#LI-FA1

About The Team

The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.

About The Role

Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.

For Massachusetts Only - The estimated annual base salary for this position is between $90,000 - $120,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You’ll Be Doing

• Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
• Being an active collaborator on the design of experimental A/B tests
• Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
• Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
• Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
• Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
• Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
• Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
• Collaborate with fellow world-class user researchers internationally and the Director of UX Research

We’re Excited If You Have

• Proven skills with survey design, quantitative analysis, and experimental designs
• Experience building with AI (Claude Code, CoPilot, or similar)
• Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
• Confidence to make recommendations to experiments being run by others
• Strong communication, presentation, interpersonal, and analytical skills
• Persuasive presentation skills, reporting both qualitative and quantitative data
• Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
• Ability to support timely communication and connection across multiple time zones
• Ability to leverage AI to streamline research processes and deliverables
• A passion for researching and understanding people
• 2-3 years of expertise as a consumer researcher in an industry setting
• Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research

Extra Points If You Have

• Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
• Experience with qualitative UX research methods, allowing you to work on other project types as needed

#LI-SB5

About the team

Ad Product Strategy & Operations (PS&O) is a hybrid strategy and execution function within Roku’s Ad Product organization. We partner with product managers and cross-functional teams to accelerate decision-making, ensure launch readiness, and operationalize product strategy across Roku’s advertising portfolio. The team sits at the intersection of product development and business enablement. Our focus is on driving clarity, scalability, and alignment across initiatives, from roadmap planning through launch execution. We also collaborate closely with commercialization partners to ensure new products and solutions are brought to market effectively.

About the role

We're looking for a PS&O Lead with a performance advertising background to drive product strategy through market analysis, competitive intelligence, and go-to-market execution for Roku's growing performance advertising business. You'll develop and operationalize scalable frameworks to unlock revenue growth across our performance and growth advertising portfolio, ensuring tight alignment across product, sales, and legal teams. You'll act as a key strategic partner bridging product development with business enablement, identifying systemic roadblocks, workflow inefficiencies, and operational gaps that stand between our roadmap and the market.

The ideal candidate has built or scaled performance advertising products in a digital platform environment. You've worked across outcome-based buying systems: cost-per-action bidding, conversion optimization, audience targeting, measurement and attribution, and the feedback loops that make performance campaigns work at scale. You understand how growth marketers evaluate platforms, what drives adoption of new buying products, and how to translate complex ad tech into something a sales team can confidently sell. This is a high-visibility, high-impact role. You'll operate with autonomy, move fast, and own the commercialization and triage work that determines whether Roku's performance advertising platform becomes a must-buy for growth marketers.

For Massachusetts Only - The estimated annual salary for this position is between $130,000 - $170,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Develop and maintain product strategy for Roku's performance advertising portfolio, ensuring market dynamics, buyer needs, and business objectives are reflected in roadmaps and prioritization.
• Analyze systems, workflows, and dependencies across ad delivery, bidding, targeting, forecasting, and measurement to identify gaps and propose scalable solutions.
• Partner with Product Management, Ad Sales, Operations, and Legal to unblock revenue opportunities and scale team readiness to sell and support performance buying products by addressing compliance, operational, and go-to-market challenges.
• Establish frameworks for scaling across Roku’s direct channels, including Home Screen and native surfaces, and our in-stream video ads businesses.
• Serve as the directly responsible individual for performance advertising GTM initiatives, ensuring cross-functional teams are aligned, accountable, and delivering measurable outcomes.
• Own the operational readiness and launch execution for new performance buying products, ensuring Ad Sales teams are equipped to support advertisers from day one.

We're excited if you have

• 4+ years of experience in strategy and operations, growth or performance marketing, or equivalent practical experience, ideally within digital advertising.
• Experience managing performance budgets with an understanding of how decisions are made for budget and optimization.
• Demonstrated ability to shape product strategy through market analysis, competitive insights, and cross-functional alignment.
• Strong systems thinker with a proven ability to scale operational processes and deliver measurable business outcomes.
• Exceptional communication and influence skills, highly analytical, detail-oriented.
• Strong experience using AI to increase productivity in research, developing presentations and briefing documents, financial analysis, and other professional tasks.
• Proven track record of growth and progression in prior roles, reflecting strong performance and increasing responsibility.

#LI-SR2

About the role

We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.

You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.

This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.

For Massachusetts Only - The estimated annual salary for this position is between $382,600 - $536,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you'll be doing

End-to-end platform ownership 

• Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
• Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
• Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.

Supply management and publisher media

• Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
• Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
• Partner with publisher media teams to align platform capabilities with content-level monetization strategies.

Demand connections and ecosystem interoperability

• Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
• Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
• Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.

Data, signals, and optimization

• Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
• Establish platform standards for signal quality, governance, and interoperability.
• Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.

Organizational leadership

• Lead and develop a team of senior product managers across core platform domains.
• Set operating frameworks for prioritization, product strategy, and execution consistency.
• Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.

Executive collaboration and communication

• Translate technical platform strategy into clear business outcomes for executive stakeholders.
• Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
• Communicate tradeoffs and long-term platform direction clearly across the organization.

What you need to know

Video ad serving and delivery

• Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
• Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
• Familiarity with VAST standards, wrappers, and video ad render behavior.

Publisher media and supply-side systems

• Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
• Understanding of inventory governance, eligibility rules, and monetization controls.
• Knowledge of how content structure and advertising break design impact monetization outcomes.

Programmatic and marketplace mechanics

• Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
• Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
• Ability to translate advertiser and buyer needs into platform capabilities.

oRTB and ecosystem interoperability

• Deep familiarity with oRTB standards and bid request and response design.
• Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
• Ability to balance interoperability with platform-level differentiation.

Data, signals, and optimization

• Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
• Experience applying data signals to platform-level optimization or selection logic.
• Familiarity with privacy and policy considerations related to advertising data flows.

We're excited if you have

• 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
• Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
• Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
• Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
• Proven ability to define long-term platform vision for internally built advertising technology systems.
• Excellent communication skills with the ability to influence technical and executive audiences.

#LI-SR2

About the Role

A highly scalable, highly available, real-time advertising platform is critical to supporting and growing Roku’s rapidly expanding ad business. The mission of the Ad Engineering team is to build this platform. The Ad Serving team designs, builds, deploys, and operates Roku’s Supply-Side, Ad Mediation, and Demand-Side platforms, which sit at the core of Roku’s ad monetization and are critical to the business. We are looking for a transformational leader to drive the Ad Mediation area - delivering broad strategic, architectural, and cross-functional impact across Roku’s advertising platform.
 
For Massachusetts Only - The estimated annual salary for this position is between $360,000 and $440,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You’ll Be Doing

• Define and drive a multi-year technical strategy, influencing architecture across multiple teams
• Set the long-term technical vision and take end-to-end ownership of the scalability, stability, and performance of Roku’s ad serving mediation platforms - systems operating at massive scale with significant revenue impact
• Shape product direction by deeply understanding Roku’s advertising business, marketplace dynamics, and long-term monetization strategy
• Lead and grow high-performing engineering teams to execute ambitious product and technical roadmaps
• Hire, grow, and retain top talent, fostering a healthy environment where individuals can do their best work
• Lead initiatives to significantly improve developer productivity by streamlining development workflows, modernizing tooling, and reducing operational load

 
We're Excited If You Have

• 10+ years of experience architecting and building large distributed systems, with a proven track record of leading complex systems in dynamic, high-growth environments
• Track record of building and leading high-performing senior and staff+ engineering teams
• Perform as a staff+ technologist on complex, low-latency, revenue-critical, large-scale distributed backend systems
• Excellent written and verbal communication and collaboration skills
• Proven track record of leading cross-functional teams and initiatives
• Experience fostering AI-first thinking within engineering teams to drive innovation
• Expertise in advertising is a plus
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

#LI-SSC

About the Role

A highly scalable, highly available, real-time advertising platform is critical to supporting and growing Roku’s rapidly expanding ad business. The mission of the Ad Engineering team is to build this platform. The Ad Serving team designs, builds, deploys, and operates Roku’s Supply-Side, Ad Mediation, and Demand-Side platforms, which sit at the core of Roku’s ad monetization and are critical to the business. We are looking for a transformational leader to drive the Ad Mediation area - delivering broad strategic, architectural, and cross-functional impact across Roku’s advertising platform.
 
For New York Only - The estimated annual salary for this position is between $360,000 and $440,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You’ll Be Doing

• Define and drive a multi-year technical strategy, influencing architecture across multiple teams
• Set the long-term technical vision and take end-to-end ownership of the scalability, stability, and performance of Roku’s ad serving mediation platforms - systems operating at massive scale with significant revenue impact
• Shape product direction by deeply understanding Roku’s advertising business, marketplace dynamics, and long-term monetization strategy
• Lead and grow high-performing engineering teams to execute ambitious product and technical roadmaps
• Hire, grow, and retain top talent, fostering a healthy environment where individuals can do their best work
• Lead initiatives to significantly improve developer productivity by streamlining development workflows, modernizing tooling, and reducing operational load

 
We're Excited If You Have

• 10+ years of experience architecting and building large distributed systems, with a proven track record of leading complex systems in dynamic, high-growth environments
• Track record of building and leading high-performing senior and staff+ engineering teams
• Perform as a staff+ technologist on complex, low-latency, revenue-critical, large-scale distributed backend systems
• Excellent written and verbal communication and collaboration skills
• Proven track record of leading cross-functional teams and initiatives
• Experience fostering AI-first thinking within engineering teams to drive innovation
• Expertise in advertising is a plus
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

#LI-SSC

About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 

The Roku Ads Manager team is looking for a Sales Development Representative to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for a Sales Development Representative (SDR) to help lead demand generation and client growth for our self-serve streaming ad platform. This role will join two existing SDRs and will play a crucial role in attracting and onboarding new advertisers, ensuring their success on the platform, and driving revenue growth.

Sound like fun? 

For Chicago Only - The estimated annual salary for this position is between 52,000 and 75,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect and qualify inbound and outbound leads for Roku Ads Manager
• Educate potential advertisers on the benefits of streaming and our self-serve platform
• Collaborate with Account Executives to build and maintain a healthy sales pipeline
• Track and manage leads using CRM tools and outreach platforms
• Provide feedback to marketing and product teams to improve messaging and user experience
• Stay up to date on industry trends and Roku’s evolving ad solutions

We’re excited if you have

• 1–2 years of experience in a sales, business development, or customer-facing role
• A passion for advertising, media, or technology
• Excellent communication and interpersonal skills
• A self-starter mindset with strong organizational skills
• Experience with CRM tools like Salesforce or HubSpot (a plus)
• A collaborative spirit and a drive to learn and grow

#LI-LS1

#LI-Onsite

About role

Roku is seeking a senior-level Identity Engineer to enhance its Zero-Trust architecture, drive standardization initiatives, and optimize its Microsoft-centric identity platform for a geographically distributed workforce. The ideal candidate has hands-on experience in identity and access management (IAM) and securing cloud environments within the Microsoft ecosystem, with deep expertise in Azure Entra ID. Equally important is a strong automation mindset—designing, scripting, and building repeatable workflows. The role also requires the ability to communicate complex technical concepts clearly to both technical and non-technical audiences. 

For Massachusetts Only - The estimated annual salary for this position is between $158,000 - $279,000 annually.  Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Lead enterprise-wide IAM standardization, including identity lifecycle, access governance, and policy enforcement across global regions.
• Drive automation across IAM to streamline administration and deliver a smoother user experience.
• Support enterprise applications onboarding into Azure Entra ID, including SSO, Conditional Access, and role-based access control (RBAC).
• Enhance privileged access management and implement scalable monitoring, alerting, and auditability solutions to support a secure, geographically distributed workforce.
• Collaborate with IT, Networking, and Security teams to troubleshoot identity-related issues and support global infrastructure initiatives.
• Advance Zero Trust Identity Fabric principles like continuous verification, least-privilege access, and identity-aware policy enforcement across users, devices, workloads, and non-human identities.
• Build identity automation with a DevOps mindset, writing scripts, developing pipelines, and engineering tooling from scratch rather than just configuring them.

We're excited if you have

• 8+ years of hands-on experience with identity and access management and automating cloud technologies, particularly within the Microsoft ecosystem.
• Strong analytical skills and attention to detail, with the ability to troubleshoot complex infrastructure and identity-related issues.
• Excellent communication skills, with the ability to clearly explain technical concepts to both technical and non-technical stakeholders.
• Deep experience with Microsoft Entra ID, including Conditional Access, Identity Governance, and Privileged Identity Management.
• Familiarity with Microsoft 365 services: Exchange Online, Defender, Purview, Sentinel, Intune, and related platforms.
• Automation and scripting skills using PowerShell, Azure CLI, and Microsoft Graph API; working knowledge of Azure services such as Function Apps and Logic Apps.
• Experience in onboarding and managing enterprise applications in Azure Entra ID.
• Advanced knowledge of Azure Single Sign-On (SSO) login methods, including OAuth2, OpenID Connect, and SAML, and their integration with enterprise applications.
• Knowledge of privileged access tools (Azure PIM, CyberArk, etc), secrets management (HashiCorp or Azure Key Vault), and workload identity patterns SPIFEE & SPIRE.
• Familiarity with NHI governance concepts for service accounts and AI agents, and exposure to OPA / Rego or similar policy-as-code frameworks.
• Good to have familiarity with Microsoft Purview for DLP and data classification.
• Strong understanding of multi-factor authentication and FIDO2.
• Familiarity with IT security frameworks and compliance standards.
• Knowledge of logging, monitoring, and alerting practices for identity and access events.
• Basic understanding of email security and DNS.
• Experience with backup and recovery strategies for identity-related services.
• Understanding of Zero Trust Architecture principles.
• Familiarity with Jira and Confluence.
• B.S. in Computer Science, Information Technology, Engineering, or equivalent experience. 

#LI-SR2

About role

Roku is seeking a senior-level Identity Engineer to enhance its Zero-Trust architecture, drive standardization initiatives, and optimize its Microsoft-centric identity platform for a geographically distributed workforce. The ideal candidate has hands-on experience in identity and access management (IAM) and securing cloud environments within the Microsoft ecosystem, with deep expertise in Azure Entra ID. Equally important is a strong automation mindset—designing, scripting, and building repeatable workflows. The role also requires the ability to communicate complex technical concepts clearly to both technical and non-technical audiences. 

For New York Only - The estimated annual salary for this position is between $158,000 - $279,000 annually.  Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Lead enterprise-wide IAM standardization, including identity lifecycle, access governance, and policy enforcement across global regions.
• Drive automation across IAM to streamline administration and deliver a smoother user experience.
• Support enterprise applications onboarding into Azure Entra ID, including SSO, Conditional Access, and role-based access control (RBAC).
• Enhance privileged access management and implement scalable monitoring, alerting, and auditability solutions to support a secure, geographically distributed workforce.
• Collaborate with IT, Networking, and Security teams to troubleshoot identity-related issues and support global infrastructure initiatives.
• Advance Zero Trust Identity Fabric principles like continuous verification, least-privilege access, and identity-aware policy enforcement across users, devices, workloads, and non-human identities.
• Build identity automation with a DevOps mindset, writing scripts, developing pipelines, and engineering tooling from scratch rather than just configuring them.

We're excited if you have

• 8+ years of hands-on experience with identity and access management and automating cloud technologies, particularly within the Microsoft ecosystem.
• Strong analytical skills and attention to detail, with the ability to troubleshoot complex infrastructure and identity-related issues.
• Excellent communication skills, with the ability to clearly explain technical concepts to both technical and non-technical stakeholders.
• Deep experience with Microsoft Entra ID, including Conditional Access, Identity Governance, and Privileged Identity Management.
• Familiarity with Microsoft 365 services: Exchange Online, Defender, Purview, Sentinel, Intune, and related platforms.
• Automation and scripting skills using PowerShell, Azure CLI, and Microsoft Graph API; working knowledge of Azure services such as Function Apps and Logic Apps.
• Experience in onboarding and managing enterprise applications in Azure Entra ID.
• Advanced knowledge of Azure Single Sign-On (SSO) login methods, including OAuth2, OpenID Connect, and SAML, and their integration with enterprise applications.
• Knowledge of privileged access tools (Azure PIM, CyberArk, etc), secrets management (HashiCorp or Azure Key Vault), and workload identity patterns SPIFEE & SPIRE.
• Familiarity with NHI governance concepts for service accounts and AI agents, and exposure to OPA / Rego or similar policy-as-code frameworks.
• Good to have familiarity with Microsoft Purview for DLP and data classification.
• Strong understanding of multi-factor authentication and FIDO2.
• Familiarity with IT security frameworks and compliance standards.
• Knowledge of logging, monitoring, and alerting practices for identity and access events.
• Basic understanding of email security and DNS.
• Experience with backup and recovery strategies for identity-related services.
• Understanding of Zero Trust Architecture principles.
• Familiarity with Jira and Confluence.
• B.S. in Computer Science, Information Technology, Engineering, or equivalent experience. 

#LI-SR2

We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

Customer Success - Design Architect

Location: US 

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.

What will you be responsible for?

Customer Success Design Architects play a key role in designing and driving customer onboarding, creating solutions, and promoting greater adoption and usage of the AppViewX product. You will gather critical information to design AppViewX solutions for customers' cryptographic asset management, including PKI, SSH keys, API keys, and more. By combining your deep technical knowledge, creativity, and solution design experience with an understanding of customer business objectives and challenges, you will help customers maximize the value of AppViewX products.

Onboarding

• Collaborating with architects, solution engineers, and the customer management team to gather input and design AppViewX technology solutions that address specific business challenges for our new customers.
• Address customer objectives/success criteria with in-depth technical attention to help customer Go-live quickly.
• Collaborating with our Customer Success Managers and Implementation Architects to address technical challenges and product gaps

Adoption and Value Quantification

• Run adoption workshops to Coach Customers on the AppViewX Product usage along with educating them on the best practices, Industry Standards.
• Function as a trusted technical advisor and lead by assisting with project technical challenges.
• Identify new use cases as part of account growth/renewal strategy.
  
  

Customer Experience/Engagement

• Use your experiences collaborating with customers to provide feedback to the rest of the AppViewX organization on how we can improve the Product, customer experience, speed time-to-value, and create greater benefits for our customers.
• Contribute to Customer Business Reviews highlighting potential areas of improvement. 

Roadmap Planning

• Partner closely with other cross-functional team members (e.g., sales, product management, support, services, delivery) to translate business needs and product requirements into fresh solutions.
• Work closely with our Product and Engineering teams to prioritize product enhancements and long-term roadmap based on customer/industry priorities. 

What do we require?

• Minimum 6 years’ experience working in a technical architectural design role (such as Enterprise Design Architect, Application Design Architect, Solution Architect)
• Minimum 4 years’ experience working in customer-facing technical roles, preferably in a post-sales capacity for a SaaS company with enterprise software products.
• Minimum 1 year experience in a senior role (Team Lead, Technical Manager, Sr. Level role)
• Domain knowledge on PKI, SSH, DNS, Active Directory, ADCS, CRL, OCSP, and associated cryptographic standards.
• Experience with Certificate Life Cycle management/operations
• Experience with PKI implementation processes
• Experience with PKI integrations, Certificate Authorities, MS Intune, SCEP, and other enrollment practices
• Hands-on experience with:
• Kubernetes
• Linux command line/ Windows server management
• Apache, IIS - application expertise
• Load balancers – F5/AVI/NetScaler
• Salesforce/JIRA/ServiceNow
• CISSP / CISM / CISA is preferred.
• Excellent organization, troubleshooting, problem solving, deployment and multitasking skills with ability to learn modern technology at a fast pace.
• Worked and interacted with F500 organizations.
• Creating complex technical designs and diagrams using diagram and vector graphics applications (Visio, Lucid chart, Draw.io etc.)
• Exceptional communication skills, both oral and written, coupled with excellent listening skills.

What’s more in store? 

AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility, and dedicated L&D.

What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations. 

Why AppViewX? 

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom, and Australia. Today, we are headquartered in New York City and have come a long way by creating lasting relationships with enterprises and earning strong, enduring customer trust.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

Associate Director – Customer Success

Job Location - Boston, Massachusetts - United States

Description of work to be performed:

Help customers implement strong and secure machine identity practices, and secure their data in transit with the AppViewX suite of Products. Act as a trusted advisor to customers, aligning AppViewX solutions with their strategic business objectives and security requirements. Lead product onboarding and adoption efforts, driving seamless implementation and early success. Advocate for customer needs within AppViewX, influencing product roadmap decisions and driving continuous improvements. Identify and mitigate risks proactively, monitoring deployment progress, usage trends, and potential adoption barriers. Help organizations future-proof their digital identity strategy, ensuring crypto-agility and readiness for emerging security challenges in CLM, PKI modernization, and Post-Quantum Cryptography (PQC). Conduct technical reviews, demonstrating measurable outcomes, ROI, and strategic value derived from AppViewX solutions. Represent AppViewX at industry events and conferences, staying ahead of cybersecurity and digital identity trends. Develop and execute customer success and implementation plans, ensuring continuous improvement and long-term value realization. Work with customer leadership to identify growth opportunities, optimizing security processes and expanding AppViewX adoption. Collaborate cross-functionally with Sales, Product Management, and Support, addressing challenges and enhancing the customer experience. Monitor customer health metrics and drive retention, ensuring high adoption rates and strong renewal outcomes. Provide strategic guidance on evolving cybersecurity challenges, compliance mandates, and digital identity management. Stay up to date with industry trends and best practices, including CLM, cybersecurity, PKI, Non-Human Identities (NHI), and network security automation. Deliver product demonstrations, technical presentations, and training sessions, offering expert recommendations and best practices.

Qualifications / Requirements:

Bachelor’s degree, or foreign degree equivalent, in Information Technology, Engineering (any) or a related field and 11 years of progressively responsible post-Bachelor’s degree experience in a related occupation required. The position also requires: 11 years of experience with Network (Routers and Switches), Firewall (Juniper, Cisco) and Load Balancer (F5) Automation; 11 years of experience with Cryptography (SSL certificates and SSH keys); 6 years of experience with DNS, DHCP and IPAM (DDI); 7 years of experience with Certificate Lifecycle Management (CLM) Operations; 7 years of experience with Public Key Infrastructure (PKI); 7 years of experience with Identity and Access Management (IAM), including servers, devices, and Internet of Things (IoT) endpoints; 3 years of experience with Customer Relationship Management (CRM); 3 years of experience with Project and Account Management; 1 year of experience with Post-Quantum Cryptography. Approximately 30% of travel required to customer sites within the US and in Canada to conduct technical validations of the security posture and improve security footprint by protecting machine identities when needed.  Telecommuting may be permitted. When not telecommuting, must report/appear into/at AppViewX offices in Boston, MA. $155,520 to $160,000 per year.

AppViewX, Inc. will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background check and drug screen (as applicable).

Careers Page Web Address: https://www.appviewx.com/company/careers/#

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For California Only - The estimated annual salary for this position is between $195,000 - $408,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it
  
  

#LI-SSC

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For New York Only - The estimated annual salary for this position is between $195,000 - $408,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For Massachusetts Only - The estimated annual salary for this position is between $195,500 - $352,100 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

#LI-SSC

As a Marketing Systems & AI Automation Manager at Recorded Future, you will play a crucial role in building the technical engine that powers our go-to-market (GTM) strategy. This role is a highly analytical, individual contributor position focused on architecting, automating, and optimizing our marketing data workflows to drive pipeline growth and improve outbound and inbound effectiveness. You will act as the bridge between marketing, operations, and sales by designing complex data enrichment processes, integrating APIs, and leveraging modern AI GTM tools to automate personalized outreach at scale. This role requires a systems-thinking mindset and deep technical expertise in B2B SaaS marketing automation, data orchestration, API integrations, and advanced workflow engineering.

What You'll Do:

GTM Systems & Workflow Automation:

• Design, build, and maintain complex automation workflows to power marketing and sales outreach, routing, and engagement.
• Architect seamless integrations between our core marketing platforms (e.g., Marketo), CRM (Salesforce), and specialized GTM tools.
• Leverage tools like Zapier to automate manual processes and ensure real-time data flow across the GTM tech stack.

Data Enrichment & Outbound Engineering:

• Build and manage sophisticated data enrichment waterfalls using platforms like Clay, Lusha, ZoomInfo to source and qualify target accounts and contacts.
• Utilize APIs and webhooks to pull in buying signals, intent data, and firmographic details to trigger automated GTM plays.
• Implement generative AI (e.g., OpenAI, Anthropic) within automated workflows to scale highly personalized outbound messaging through platforms like Outreach.

Marketing Data Strategy & Governance:

• Ensure strict data integrity, hygiene, and consistency across marketing automation and CRM platforms.
• Oversee critical data processes, including lead deduplication, routing, scoring, and audience segmentation.
• Partner with IT, Revenue Operations, and data teams to centralize data and enhance our marketing infrastructure.

MarTech Optimization & Technical Enablement:

• Continuously evaluate, identify, and implement new technologies to improve our GTM motion and automation capabilities.
• Troubleshoot complex system errors, sync issues, and API failures between the marketing and sales stack.
• Provide technical training and enablement for marketing and sales stakeholders on how to leverage new automated plays and insights.

Performance Analysis & Strategic Planning:

• Measure the success of automated GTM campaigns by rigorously tracking measurable outcomes, pipeline generation, and return on investment (ROI).
• Analyze workflow performance, conversion rates, and engagement metrics to relentlessly optimize data routing and campaign execution.
• Provide highly analytical, data-driven recommendations to leadership to optimize GTM efficiency and drive business growth.
• Support annual and quarterly planning processes with insights on system capabilities, database health, and automation scalability.

What You'll Bring:

• 5+ years of experience in marketing operations, revenue operations, GTM systems, or a related analytical field in a B2B SaaS environment.
• 2+ years working with modern GTM automation and enrichment tools (e.g., Clay).
• Hands-on experience building and scaling outbound GTM campaigns, specifically including list building, enrichment, segmentation, routing, and activation across systems.
• Strong proficiency in building advanced automated workflows using Zapier, or custom API/webhook connections.
• Extensive hands-on experience with marketing automation platforms (Marketo) and CRM platforms (Salesforce), with a strong understanding of marketing-sales alignment.
• Highly analytical and problem-solving mindset, with advanced Excel/Google Sheets skills for handling and manipulating complex datasets.
• Excellent communication skills, with the ability to translate technical system processes and data workflows into actionable strategies for non-technical stakeholders.
• Experience writing custom scripts using Python, JavaScript, or SQL for advanced data manipulation and scraping.
• Proven experience integrating Large Language Models (LLMs) and Generative AI into outbound marketing workflows.
• Familiarity with predictive analytics and intent data platforms (e.g., 6sense, Hockeystack).

The base salary range for this full-time position is $92,000- $137,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

The Director of Revenue Analytics will be a vital storyteller and analyst for our entire revenue engine. You will be the go-to-market navigator, using data to illuminate the path to predictable revenue growth and market leadership. Reporting to the Vice President of Revenue Analytics, you will proactively transform raw data into a strategic and actionable narrative that informs the decisions of our C-suite and every leader across Sales, Marketing, Revenue Operations, and Customer Success.  

What You'll Do:

• Be the Source of Truth: Develop and own the models and analyses that define our understanding of business performance, from top-of-funnel lead generation to customer churn and expansion. 
• Uncover Actionable Insights: Go beyond surface-level dashboards to diagnose the "why" behind our performance. You'll analyze the entire prospect journey to identify friction points, conversion opportunities, and levers for growth. 
• Provide Leadership in Sales Compensation Strategy, Plan-Building, Implementation and Performance Analytics.
• Drive Revenue Planning: Lead the annual and quarterly planning process for the Sales Organization, including territory creation, quota setting, and capacity planning, ensuring our resources are aligned with our biggest market opportunities. 
• Forecasting: Lead monthly forecasts and pipeline reviews of the global Multi-Account and Partnership businesses.
• Champion Data-Driven Culture: Establish and govern the key performance indicators (KPIs) for the entire revenue organization, ensuring that all teams are aligned and accountable to shared goals, and own/maintain incentive plans and execution.
• Own the Narrative: Prepare and present at executive-level presentations, QBRs, and strategic offsites that clearly articulate our metrics, performance, and the strategic path forward.

Who You Are:

• Experience: 10+ years in a highly analytical and strategic role such as Revenue Operations, Sales Operations, Sales Compensation, Business Intelligence, with at least 4 years in a leadership capacity within a high-growth B2B SaaS environment.
• Technical Acumen: Expert-level proficiency with Salesforce, advanced data analysis in Excel, and hands-on experience with BI tools (e.g., Tableau Developer). Experience with SQL and data warehousing (e.g., BigQuery, Snowflake) is a major plus.
• Quantitative Mindset: A deep understanding of statistical analysis, forecasting models, and SaaS metrics (e.g., ARR, NRR, LTV:CAC, Churn).
• Strategic Thinker: You are intellectually curious and can move seamlessly from the tactical details to the big-picture strategy
• Exceptional Communicator: You are a "data-driven storyteller" with a rare ability to translate complex data into a clear, compelling narrative for an executive audience.
• Collaborative Partner: You build trust and influence across the organization, working as a true partner to your peers in the revenue leadership team.

We are seeking a data-driven Senior Financial Analyst to lead the financial analysis of our customer lifecycle. Your mission is to provide deep visibility into why customers stay, why they grow, and why they leave. You will own the reporting and forecasting for Gross Revenue Retention (GRR) and Net Revenue Retention (NRR), serving as the strategic advisor to our Customer Success leadership.

What You'll Do:

Retention & Churn Analytics

• Metric Ownership: Own the calculation and reporting of core retention metrics, including Customer Churn, Gross Revenue Retention (GRR), and Net Revenue Retention (NRR).
• Cohort Analysis: Build and maintain monthly/quarterly cohort models to track how different customer segments (by size, industry, or product) perform over time.
• Churn Root-Cause Analysis: Partner with the CS & Product Growth team to categorize churn drivers and quantify the financial impact of specific product gaps or service issues.

Revenue Growth & Expansion

• Expansion Modeling: Analyze upsell and cross-sell trends to help CS & Product Growth leadership identify "white space" opportunities within the existing customer base.
• Unit Economics: Calculate and track Customer Lifetime Value (LTV) and the LTV:CAC ratio to ensure sustainable growth.
• Downsell/Contraction Monitoring: Identify early warning signs of "at-risk" customers by analyzing usage data and billing trends.

Strategic Planning & Forecasting

• Rolling Forecasts: Develop and maintain the renewals forecast, incorporating probability-weighted pipelines and historical churn rates.
• Board Reporting: Prepare materials for Board of Directors meetings and quarterly business reviews (QBRs) regarding revenue health.
• Incentive Alignment: Analyze the impact of CS compensation plans on retention outcomes to ensure financial goals align with team behavior.

Cross-Functional Partnership

• Act as the primary Finance liaison for the Chief Customer Officer and VPs of Customer Success and Product Growth.
• Collaborate cross-functionally to support monthly and quarterly readouts of revenue retention performance.

Who You Are:

• A highly collaborative and detail-oriented professional with 5-7 years of experience in a Finance, Accounting, or similar analytical role.
• Adept with revenue planning systems and possess strong foundational knowledge of profit and loss statements.
• Experience building and managing high-volume financial models, with a focus on detailed cohort analysis that focuses on revenue retention.
• Proficient with Microsoft Excel and skilled in data analysis and financial modeling.
• Familiar with Salesforce or similar CRM systems.
• Excited about leveraging technology to drive efficiency and accuracy. You have the ability to use AI to build predictive models for revenue forecasting and are keen to explore and utilize new tools to enhance your work.

We are looking for a high-energy, detail-oriented Financial Analyst to join our Revenue organization with a primary focus on Deal Desk operations. In this role, you will be the strategic partner to our Sales team, helping to structure complex deals, optimize pricing strategies, and ensure all contracts align with our financial and legal guardrails.

You aren't just a "gatekeeper"; you are a deal architect. You will balance the need for aggressive growth with the necessity of maintaining healthy margins and scalable revenue practices.

What You'll Do

• Serve as the primary point of contact for the GTM team for deal structuring, pricing, and commercial terms.
• Review and approve quotes and order forms, ensuring accuracy in pricing, discounts, and billing terms.
• Build and maintain financial models to evaluate deal profitability, Customer Lifetime Value (CLV), and Customer Acquisition Cost (CAC).
• Analyze historical deal data to identify pricing trends and provide recommendations for optimizing "floor," "target," and "list" pricing.
• Perform impact analysis on various discount structures to protect gross margins.
• Assist in the tracking and reporting of operational KPIs and key business metrics, providing timely and accurate information to stakeholders.
• Develop and track Deal Desk KPIs (e.g., average discount rates, approval turnaround time, and deal velocity).
• Own end to end reporting for International Revenue Initiatives.
• Collaborate with the Director of Revenue Analytics to support various ad-hoc financial projects and analyses as needed.

Who You Are

• A highly collaborative and detail-oriented professional with 3-5 years of experience in a Finance, Accounting, or similar analytical role.
• Adept with revenue planning systems and possess strong foundational knowledge of profit and loss statements.
• Experience building and managing financial models, with a focus on detailed variance analyses that drive actionable insights.
• Proficient with Microsoft Excel and skilled in data analysis and financial modeling.
• Familiar with Salesforce or similar CRM systems.
• Excited about leveraging technology to drive efficiency and accuracy. You have the ability to use AI to build predictive models for revenue forecasting and are keen to explore and utilize new tools to enhance your work.

Job Title: Lead Product Designer
Employment Status: Exempt
Office Hours: Hybrid
Location: Vienna, Austria OR Boston, MA, USA
Compensation: Vienna based: €110K+ salary based on experience, Boston based: $155K-$168K salary. Compensation also includes performance-based bonus program and equity
*compensation dependent on related experience level

About Ketryx:

Ketryx is the AI-native compliance platform for regulated industries. We help medical device, pharma, and automotive teams ship software faster without compromising on the safety and quality standards their industries — and their patients — depend on.

We're a Series B company with offices in Boston and Vienna, and we're building the system of record for how regulated AI gets developed and shipped.

About the Role:

We're hiring a Lead Product Designer to make our design team a primary source of user truth at Ketryx.

Our users are not casual software consumers. They are systems engineers, quality leads, regulatory specialists, and software developers working on products where mistakes have real consequences. Designing for them means understanding their work at a depth most B2B companies never reach — and translating that understanding into workflows that feel obvious to the people who live in them every day.

You'll build and lead a research-led design function that deeply understands these personas, shapes what we build (not just how it looks), and partners with product on every roadmap decision. You'll inherit a small team in Vienna, a strong product partnership, and a company that takes design seriously as a peer function across R&D.

This is a hands-on leadership role at early-stage pace. You should be excited to run the playbook yourself before scaling it.

Responsibilities:

• Own discovery as a craft. Stand up a JTBD and persona knowledge base that PMs, engineers, and customer success reference weekly as shared vocabulary. Run a sustained cadence of user research — interviews, synthesis, prototype-based hypothesis testing — at a depth that would have required a much larger research org a few years ago.
• Shape the roadmap upstream. Embed designers as partners with product managers from the earliest stages of discovery, not as downstream service providers. Be the person who can change a roadmap decision through research rather than assertion. Install the rituals — design reviews, discovery syncs, artifact ownership — that keep the user voice central when commercial pressure pulls direction elsewhere.
• Design end-to-end workflows for specialized users. Lead design for products used by multiple personas across a single regulated workflow — from upstream tools like Jira, Polarion, and GitHub all the way through to compliance artifacts and audit-ready records. "User-friendly" here doesn't mean consumer polish; it means making genuinely complex work feel coherent.
• Build the team and the operating model. Develop the design team thoughtfully. Raise the craft bar on persona-to-workflow translation. Establish the standards, systems, and tooling that let design scale without depending on a single leader being in every room.
• Operationalize AI in the design process. Use AI-native tooling to compress the discovery-to-insight loop and run more research, more rigorously, than a traditional team of your size could. We're more interested in how you go deeper on discovery than how fast you can prototype.

Required Skills:

• A track record shipping design for specialized B2B users in regulated or technically deep domains — medtech, legal tech, compliance, industrial, developer tools, finance.
• A research-led orientation. You can show — not describe — a JTBD or persona knowledge base you've built, and walk us through a product decision it shaped.
• Hands-on experience leading a design team through the AI-native transition, with a perspective that goes beyond "we prototype faster now."
• Currently a design lead or strong #2 at a Series B/C B2B SaaS company. Early-stage operating experience is essential.
• Willing and able to travel to Vienna every 4–6 weeks, with heavier travel in the first three months.

Logistics:

This role can be Boston, MA or Vienna, AT based, with travel between offices every 4–6 weeks. Expect heavier travel during your first three months as you get to know the team and the work. The role reports to the Head of Product and partners closely with our CTO and product leadership.

If this sounds like the right next step, we'd love to hear from you.

Keywords: design, ui, ux, ui/ux, user interface, user experience, design, lead

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Junior Copywriter, Healthcare

Job Summary

Weber Shandwick is seeking a dynamic and motivated Junior Copywriter, Healthcare to join our growing creative team. The ideal candidate is a conceptual thinker and wordsmith with an artistic eye and obsession with grammar and punctuation. In this role, you’ll conceive and write copy for a variety of social platforms, presentations, integrated campaigns and more for healthcare brands shaping culture and conversation. If you’re excited by the opportunity to create smart, engaging work that makes complex topics feel human, relevant and unexpected, we’d love to talk to you.

RESPONSIBILITIES

• Develop creative concepts and copy for a variety of media, including (but not limited to): paid and organic social posts, ads, PR materials, presentations, scripts, gifs, memes, infographics and more
• Write copy for a variety of social platforms, such as IG, TikTok, Twitter, LinkedIn, YouTube, Facebook, Twitch, Reddit, etc.
• Collaborate with art directors, designers, strategists, producers and other team members to bring ideas to life
• Translate product information and technical language into engaging customer-friendly copy
• Ability to adapt writing style and tonality to appeal to different audiences
• Edit and proofread copy for presentations and posts
• Present your own creative work internally to teammates
• Assist creative leads in organizing, attending and directing external agency partners in still and video production
• Ensure all creative adheres to brand guidelines
• Maintain strong working knowledge of product features and benefits
• Incorporate feedback from Creative Directors, teammates, clients and legal department with precision and a positive attitude

QUALIFICATIONS

• Must have a portfolio (may include spec work, college work and creative writing)
• Passion for creative writing, social media and digital-first thinking
• Fluent in the copy specifics of various social platforms including IG, TikTok, Twitter, LinkedIn, YouTube, Facebook, Twitch, Reddit, etc
• Ability to leverage AI tools to strengthen writing and optimize through GEO/SEO
• Self-motivated, organized and deadline-driven
• Great sense of humor that translates into meme, gif and social copy
• In tune with social trends and emerging techniques for storytelling and brand expression
• Passionate about health and wellness
• Willingness to push creative boundaries
• Able to prioritize and manage own time
• Bonus skills: content creation, community management and/or blogging

MINIMUM REQUIREMENTS

• Strong decision-making skills
• Aptitude for being well organized
• Ability to multi-task and perform in a fast-paced, deadline-oriented environment
• Resourceful, entrepreneurial and inclusive

Salary Range: $50,000 USD – $55,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-GH

Senior Software Engineer, Recommendations 

Boston, MA (Hybrid)

What you'll do

As the Senior Software Engineer for Product Recommendations, you will be a key contributor in building the machine learning–powered systems that decide which products to show to whom and when across all channels powered by our platform. This hands-on backend role focuses on converting billions of behavioral events into personalized product recommendations that drive revenue for merchants. You will define technical direction, build, and operate services and data pipelines end to end, from data ingestion and feature generation to ranking models and APIs.

• Lead the design, architecture, and operation of backend services that power product recommendations across Klaviyo experiences (email, SMS, KAgent, onsite, etc.), upholding standards for reliability, performance, and clear APIs.
• Architect and maintain robust, large-scale data processing pipelines (e.g., using Apache Spark or similar frameworks) that transform raw events and catalog data into high-quality features and inputs for recommendation models, ensuring data quality and lineage.
• Collaborate closely with ML engineers and product stakeholders to strategically productionize recommendation models—defining high-level interfaces, robust feature contracts, and advanced deployment patterns for batch and/or real-time inference systems.
• Drive the development of ML/AI systems such as vector search that power recommendation, semantic search, and sophisticated agentic use cases.
• Implement and evolve data and service observability (metrics, logging, tracing, dashboards) to proactively ensure recommendations are correct, fast, and highly available for all customers.
• Contribute to and mentor others on shared data frameworks, libraries, and architectural patterns to accelerate the development of new recommendation use cases and iteration velocity across the team.
• Work with Product to break down projects into clear milestones, balancing the need for rapid experimentation with technical soundness and long-term maintainability.
• Lead data-driven decision making and A/B testing efforts—ensuring recommendation systems are instrumented with the right metrics, and independently interpreting results to guide future product and engineering iterations.
• Participate in on-call and incident response for the systems you own, driving major post-incident follow-ups that substantially improve the resilience and operability of our recommendation stack.
• Champion and drive the transformation of engineering workflows by integrating AI from the ground up—for example, using AI to accelerate development, automate complex tests, or build smarter monitoring and debugging tools.
• Share knowledge, mentor junior/mid-level engineers, and define best practices on working with large-scale data frameworks, distributed systems, and integrating ML into production systems.

Who you are

• 5+ years of software engineering experience, with experience building and operating mission-critical backend services and systems in a production environment.
• Experience in backend and distributed systems at scale; you have a proven track record working on high-throughput, highly available services and are an skilled in optimizing for latency, reliability, and operability.
• Proficient in Python and open to working in other languages
• Comfortable with cloud-native architectures (AWS preferred) and container orchestration (e.g., Kubernetes); you manage infrastructure and CI/CD pipelines as a core part of your development process.
• Experience in data-driven decision making and A/B testing—you can define how to instrument experiments, read and interpret results, and ensure learnings are folded back into system design.
• Comfortable designing and querying data models in relational, analytical, and NoSQL datastores (e.g., Postgres, MySQL, data warehouses, Redis, vector databases).
• Feel at home with modern DevOps practices (CI/CD, monitoring, alerting) and how to apply them to architect large-scale data and recommendation systems.
• Track record of owning multi-component projects end-to-end—from initial technical design and implementation through rollout, monitoring, and sustained iteration.
• Excellent technical collaborator and communicator: you can clearly articulate complex technical trade-offs to both technical peers and non-technical partners, and you work effectively to drive alignment across ML Engineers, Software Engineers, PMs, and other teams.
• You are a self-starter who has actively experimented with AI in work or personal projects and are excited to responsibly explore and define new AI tools and workflows to enhance team productivity and system intelligence.

Nice to have

• Previous experience working on product recommendation systems or adjacent ML-powered features (ranking, personalization, search, or similar).
• Experience with big data frameworks such as Apache Spark (or similar technologies like Flink, Beam, etc.) for architecting and building complex batch or streaming pipelines.
• Experience in AI/ML systems and products, such as integrating models into production systems, building features powered by ML, or contributing to the ML infrastructure.
• Experience training and iterating on machine learning models (e.g., for ranking, prediction, or personalization).
• Experience with ML and distributed compute frameworks such as Ray or similar tools.
• Experience partnering with data science or ML teams to productionize models (designing feature stores, ensuring offline/online parity, advanced model deployment and monitoring).
• Background in e-commerce, marketing tech, or consumer personalization products.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.

We are looking for a Senior Software Engineer to join our team, focused on enabling applied AI across the organization through scalable internal tools and integrations. You will sit at the intersection of IT, security, and business operations, helping to identify high-impact opportunities and turn them into practical, production-ready solutions.

This is a hands-on engineering role centered on building the systems, integrations, and patterns that allow teams across the company to effectively adopt and scale AI in their day-to-day work.

You will be part of the Information Security team, working closely with partners across Product, Finance, Operations, and Customer Success to bring secure and effective AI capabilities into internal workflows.

Our team is based in Boston, MA with a hybrid schedule of two days per week in the office. We are also a remote-friendly company with flexibility depending on role and location.

What You’ll Do

If you were part of our team, here are some things you would have done last week:

• Built and deployed a reusable AI-powered service or integration that enabled a business team to automate a critical workflow
• Designed and implemented connectors between AI systems and internal or third-party platforms such as Salesforce or Workday
• Partnered with stakeholders to identify a high-impact opportunity and translated it into a scalable internal tool or workflow
• Improved reliability and performance of an existing AI-enabled system by debugging across APIs, services, and infrastructure
• Evaluated new AI tools or frameworks and contributed to decisions on how they can be securely adopted at scale
• Partnered with InfoSec to ensure systems meet security, compliance, and governance standards
• Led a working session or demo to help teams understand and adopt new AI-enabled capabilities
• Built reusable components, services, or patterns that make it easier for other teams to leverage AI

What You’ll Need

We’re looking for a Senior Software Engineer with 5+ years of experience in software engineering or related technical roles. This level of experience is important because the role requires independently scoping ambiguous problems, designing scalable systems, and delivering production-ready solutions that can be adopted across the organization.

People who thrive on our team also tend to share the following characteristics:

• Curious and pragmatic engineers who enjoy solving ambiguous problems and building systems that others rely on
• Collaborative and business-minded, with the ability to understand workflows and translate them into scalable technical solutions
• Ownership-driven, with a focus on delivering measurable impact and enabling others through their work
• Thoughtful about security, scalability, and long-term maintainability

You will also bring:

• Strong hands-on experience building and shipping production systems using modern programming languages and frameworks
• Experience working with AI technologies such as LLMs and an understanding of how to integrate them into applications and workflows
• Strong experience with REST APIs, microservices, and system integrations
• Experience building internal tools, platforms, or shared services used by multiple teams
• Familiarity with authentication and security patterns such as OAuth, JWT, and IAM
• Ability to debug across full-stack systems including services, APIs, workflows, and cloud infrastructure
• Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders
• Hybrid in Boston, MA (2 days per week in-office)

Nice to have

• Experience building AI-powered applications using tools such as OpenAI, Claude, or similar platforms
• Experience with enterprise automation or integration platforms
• Familiarity with cloud platforms such as AWS, Azure, or GCP
• Experience with data governance, security, and compliance in enterprise environments

About the Role

We're looking for a Regional Sales Leader to help grow our Enterprise sales team. Reporting to the VP of Enterprise East, you'll be responsible for working with your team of Account Executives, providing feedback, coaching and training to ensure quota attainment and overall account development.  If you’re a builder who thrives in category creation, is passionate about developing empathetic, solutions-oriented and highly impact-driven teams, please apply!

If you join us, we know you’ll make a big impact!  Here’s what we’re thinking:

About You

We are seeking a results-oriented, motivated, and thoughtful sales leader who is laser-focused on recruiting and developing a team that is responsible for capturing net-new business within your assigned territory. On a day-to-day basis, you will be responsible for overseeing our Account Executives and helping them empower our customers to achieve business outcomes.

Qualifications:

• You have 5+ years of software sales leadership experience with at least 2+ years of that leading an Enterprise Sales Segment. 
• You have expert knowledge and experience in building and motivating sales teams, growing pipeline, and hitting revenue targets.
• Process oriented and data driven approach to managing forecasts in tools like Salesforce while scaling repeatable sales processes like MEDDPICC and Command of the Message
• You have consistent achievement of sales goals with high seller participation.
• You are a talent magnet! In this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
• You have the curiosity to learn technical concepts and articulate them in a way that highlights business value to senior or executive stakeholders.
• Track record of developing deep relationships with key partners that align with our strategy to grow
• High sense of urgency and ownership along with empathy and compassion in your leadership style

Responsibilities:

• Consistently help your team meet or exceed quota
• Be considered a top-performing team leader by consistently exceeding team goals
• Cultivate a team of Account Executives that see consistent month-over-month success
• Serve as a mentor, leader, or coach to other new peers of the team
• Provide feedback to the executive team on a regular basis and help them steer the company in the right direction.
• Serve as an active member of the sales leadership team and build strong, collaborative relationships through the Sales, Marketing, Partnerships, Customer Success, Revenue Operations, and Legal teams
•  Work closely with cross-functional teams like SDR and Marketing to drive an account-based marketing strategy

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Massachusetts Salary: $163,000- $221,000

ABOUT THE JOB 

Anduril’s Talent Strategy, Experience & Enablement team is seeking a TA Onboarding Specialist to own the end-to-end onboarding experience for our Recruiters and Recruiting Coordinators. This is not a generic HR onboarding role — this person will design and execute an onboarding program purpose-built for TA professionals, ensuring every new recruiter and coordinator ramps faster, builds confidence in our tools and processes, and integrates into Anduril’s recruiting culture from day one. 

The right person for this role understands that onboarding a recruiter is fundamentally different from onboarding a software engineer or a finance hire. Recruiters need to learn our ATS, sourcing tools, and CRM. They need to understand our operating principles, interview methodology, and competency framework. They need to know the business lines they support, the hiring managers they’ll partner with, and the technical domains they’ll recruit for. And they need to build credibility with their stakeholders fast — because every week a recruiter is ramping is a week they’re not filling roles. 

You will be the primary point of contact for every new TA hire from offer acceptance through their first 90 days. You’ll partner closely with the Talent Enablement Program Manager on training content, the TA Systems team on tool access and proficiency, and recruiting leadership on business line immersion. If you thrive on building seamless experiences, obsess over the details that make someone feel set up for success, and want to directly impact how fast our recruiting engine scales, this role is for you. 

WHAT YOU’LL DO 

• TA-Specific Onboarding Ownership: Own the end-to-end onboarding experience for all new Recruiters and Recruiting Coordinators — from offer acceptance through 90-day check-in — ensuring a seamless, structured, and confidence-building ramp into their role.
• Recruiter Ramp Program Design: Design and maintain a TA-specific onboarding curriculum that covers ATS/CRM proficiency, sourcing tool training, interview methodology, operating principles and competency framework orientation, business line immersion, and hiring manager relationship-building.
• Role-Specific Onboarding Paths: Build and maintain structured 30/60/90 day onboarding plans for each TA role (Recruiter, Senior Recruiter, Recruiting Coordinator, Sourcer) with clear milestones, proficiency checkpoints, and success criteria.
• Pre-boarding & Day One Readiness: Coordinate pre-boarding logistics: system access, tool provisioning, team introductions, hiring manager connection, and first-week scheduling. Ensure no new hire shows up on day one without everything they need.
• TA Culture & Process Orientation: Conduct engaging TA-specific orientation sessions that go beyond generic company onboarding — instilling a deep understanding of Anduril’s recruiting culture, operating principles (Speed, Autonomy, Scale, Impact), the Behavioral Question Bank, and what “great” looks like in our hiring process.
• New Hire Liaison & Support: Serve as the primary point of contact for new TA hires, providing guidance, answering questions, and proactively identifying when someone is struggling or falling behind on ramp milestones.
• Cross-Functional Partnership: Partner with the Talent Enablement Program Manager to ensure onboarding content stays current and aligned with broader enablement programs. Collaborate with TA Systems on tool training and access. Work with recruiting leadership on business line immersion scheduling.
• Onboarding Materials & Knowledge Base: Develop, refine, and maintain onboarding playbooks, checklists, guides, and resource libraries specific to the TA function. Ensure materials reflect current processes, tools, and best practices.
• Metrics & Continuous Improvement: Track onboarding completion rates, ramp time to first hire, new hire satisfaction scores, and hiring manager confidence in new recruiter readiness. Use data to identify gaps and continuously improve the onboarding experience.
• Feedback Loops & Iteration: Proactively identify friction points in the TA onboarding experience and drive improvements. Gather feedback from new hires, their managers, and their stakeholders to inform iteration. 

WORKS WITH

• Talent Enablement Program Manager (content alignment, training curriculum)
• TA Systems Senior Manager (tool access, ATS/CRM training)
• Recruiting Leadership & Functional Managers (business line immersion, hiring manager intros)
• People Operations (HR onboarding integration, compliance, benefits enrollment)
• New Recruiters & Recruiting Coordinators (primary audience) 

REQUIRED QUALIFICATIONS

• 3+ years of experience in onboarding, people operations, program management, or talent acquisition enablement.
• Direct experience onboarding recruiting or talent acquisition professionals, or strong enough TA domain knowledge to design a credible ramp program for recruiters and coordinators.
• Strong knowledge of onboarding processes, procedures, and best practices — with a bias toward structured, milestone-driven programs over ad-hoc orientation.
• Excellent organizational and project management skills, with the ability to manage multiple new hire cohorts simultaneously without dropping details.
• Exceptional communication and interpersonal abilities, with a customer-service mindset — new hires should feel supported, not processed.
• Strong attention to detail, ensuring accurate and thorough completion of all onboarding tasks, system access, and documentation.
• Proficiency with HRIS, applicant tracking systems (ATS), and recruiting tools — you’ll be teaching new hires to use these, so you need to know them yourself.
• Analytical mindset: ability to track onboarding metrics (ramp time, completion rates, satisfaction scores) and use data to drive improvement.
• Experience working in a fast-paced, high-growth environment where the onboarding program needs to scale with hiring volume.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS 

• Prior experience in a recruiting or talent acquisition role — you’ve lived the ramp yourself and know what new recruiters actually need vs. what onboarding programs typically provide.
• Experience in the defense, aerospace, or a related high-tech industry where cleared talent, mission context, and technical domain knowledge are factors in recruiter ramp.
• Experience designing 30/60/90 day onboarding plans with structured milestones and proficiency checkpoints.
• Background in creating onboarding content: playbooks, quick-reference guides, video walkthroughs, or e-learning modules.
• Ability to work autonomously with discretion and minimal supervision — comfortable owning the full onboarding experience without waiting for direction.
• Prior event coordination experience (orientation sessions, team immersion days, cohort kickoffs). 

About this position:

We're looking for a Northeastern University co-op student to join Later's People team as our HR Coordinator Co-op, based out of our Boston hub. In this role, you'll support the day-to-day work of the People team, build hands-on experience across the full employee lifecycle (onboarding, employee experience, HR operations, and programs). You’ll also support the day-to-day operations of our Boston office as part of creating a strong in-person employee experience. You'll partner closely with our People Ops, Talent Acquisition, and leadership teams, and you'll get exposure to how a fast-growing tech company runs its HR function in real time. This is a six-month, full-time co-op with regular exposure to senior People leaders.

Please note we will only be considering applications from candidates currently enrolled in Northeastern University's co-op program and located within our Boston, MA hub. This is an in-person role (5 days a week) to support office operations and in-person employee experience.

What you'll be doing:

People & HR Coordination

• Support the People team across HRIS data entry, employee changes, and document management, helping maintain accurate and well-organized records
• Assist with scheduling interviews, coordinating reference checks, and supporting candidate experience throughout the hiring process
• Help maintain People team trackers, dashboards, and reporting on hiring, onboarding, and employee lifecycle metrics.
• Draft and proofread internal communications, FAQs, and People team documentation.
• Help monitor and respond to People team inquiries, answering common questions and routing requests with guidance

Onboarding & Employee Experience

• Support logistics for new hire onboarding, including pre-boarding communications, equipment coordination, and Day 1 setup for Boston-based hires.
• Partner with IT and People Ops to make sure every new hire has a smooth, well-organized onboarding experience.
• Assist with employee experience programs (recognition, milestones, internal events), including planning, logistics and execution 
• Support engagement survey logistics, including communications, response tracking, and follow-up coordination.

Boston Office Management

• Support day-to-day operations of the Boston office, including supplies, snacks, mail, vendor relationships, and basic facilities needs.
• Assist with planning and executing Boston office events, team gatherings, and on-site experiences for visiting team members and executives.
• Coordinate with building management, security, and vendors to support office operations
• Partner with the People team to keep the office a welcoming, organized, and on-brand space that supports our hybrid work model.

Programs & Projects

• Contribute to People team projects across areas such as Learning and Development, AI proficiency, performance, and culture initiatives.
• Help build process documentation, SOPs, and how-to guides that scale beyond your co-op term.

What success looks like:

• Within your first 30 days, you’ve ramped on Later’s People tools and processes, built relationships with key stakeholders, and begun supporting onboarding, coordination, and leading office operations tasks.
• By 90 days, you’re confidently supporting core workflows (e.g., onboarding logistics, scheduling, and office coordination), contributing to People team projects, and helping manage day-to-day operations of the Boston office with guidance, while identifying opportunities to improve processes and the employee experience.
• By the end of your co-op term, you’ve completed a capstone project to improve a People process, gained hands-on experience across HR operations and employee experience, and contributed documentation or improvements that support the team after you leave. You’ll walk away with practical skills and a clear understanding of how a People team operates.

What you bring:

• Currently enrolled at Northeastern University and eligible for a full-time, six-month co-op term.
• Coursework or interest in Human Resources, Organizational Behavior, Business, Communications, or a related field (or equivalent experience that signals readiness for HR work).
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment.
• Strong written and verbal communication skills in English, with a high bar for professionalism when handling sensitive employee information.
• Comfortable with digital tools (Google Workspace, Slack, project trackers) and quick to pick up new systems like HRIS and ATS platforms.
• Available to work on-site at our Boston office five days per week to support office management responsibilities.
• Prior internship, co-op, or part-time experience in HR, People Operations, office management, or hospitality is a plus.
• Exposure to HRIS, ATS (Greenhouse), or workplace systems is a bonus, not a requirement.
• Interest in how AI tools are being used to scale HR and operations work.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$21 per hour

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

Runwise is looking for a Business Development Representative (BDR) to help our rapidly scaling and mission-driven sales team form even deeper relationships with the biggest names in Real Estate.  

About Runwise

Runwise is a fast-growing climate tech company that helps buildings operate more efficiently by controlling key energy systems like heating and hot water. Our hardware and software are used in 10,000+ buildings across the U.S., reducing energy usage, lowering operating costs, and cutting carbon emissions at significant scale. Today, Runwise technology removes the equivalent of 100,000 cars’ worth of carbon emissions from the road each year.

We are headquartered in New York City and have established markets in Boston, Chicago, the Great Lakes, Philadelphia, and Washington, D.C. As we continue to expand, our territory business is a major part of the company’s growth story.

The Role

This is not a ‘smile and dial’ role.

We are looking for someone who can help us build and expand our presence in New England by creating pipeline, developing smart outbound strategies, and becoming deeply familiar with the local market. You will spend much of your time on outbound prospecting, but this role also includes a broader market-building element: identifying creative ways to generate opportunities, building relationships around the ecosystem, and helping us refine what works in the territory.

This role is a strong fit for someone who likes autonomy, enjoys figuring things out, and wants the freedom to create results in the way that works best for them. We care deeply about outcomes. We are much less interested in forcing people into a rigid process.

If you are someone who knows how to generate opportunities, build momentum in a market, and bring a thoughtful, tech-savvy approach to business development, we would love to hear from you.

What You’ll Do

• Own top-of-funnel pipeline generation across New England through cold calling, email, LinkedIn, and other outbound channels - cold calling is the primary driver of pipeline on this team (but open to you proving out a different approach)
• Build and test creative outbound campaigns and market-development plays to expand our footprint beyond traditional prospecting
• Develop relationships with prospective customers, local partners, associations, and installers who can accelerate our presence in the market
• Represent Runwise at industry events and local groups relevant to the real estate and property management community
• Become the internal expert on New England - key accounts, buyer dynamics, local trends, and what's working
• Maintain strong pipeline hygiene and territory visibility in Salesforce and HubSpot

What We’re Looking For

• Experience in business development, sales, or a sales-adjacent role in SaaS, tech, or another B2B environment
• Strong outbound prospecting skills and confidence reaching people through multiple channels
• Comfort operating in a fast-moving, evolving environment where process is still being built
• Ability to work independently, manage your time well, and take ownership of results
• Strong communication skills and sound commercial instincts
• Curiosity, resilience, and a willingness to test new ideas
• Familiarity with CRM and sales engagement tools such as Salesforce, HubSpot, or similar platforms
• A growth mindset and a genuinely proactive approach

Helpful, But Not Required

• Experience in proptech, climate tech, building systems, or adjacent industries
• Familiarity with real estate ownership, property management, or facilities-related buyers
• Experience building a new territory and helping shape local go-to-market strategy

Why This Role Stands Out

New England is one of Runwise’s most important growth markets, and this role will have real visibility and impact as we continue to expand beyond New York. This is a chance to do more than just book meetings. You will help us learn the market, refine our approach, and contribute to the next phase of the company’s growth.

It is also a strong opportunity for someone who wants room to grow. Runwise is a place where talented people are encouraged to build careers that fit their strengths, whether that means growing deeper in sales, helping expand into additional markets, or eventually moving into another part of the organization.

Salary Range OTE: $100,000–$130,000, depending on experience

Commission is uncapped, and the OTE for this role is designed to be realistic and achievable for strong performers.

What you believe: 

• No job is too small.
• Sincerity builds trust.
• Setbacks fuel progress.
• Efficiency is vital.

Benefits:

• Medical, dental, and vision insurance
• HSA & FSA options
• Paid Parental Leave
• Access to Talkspace & Health Advocate
• Flexible PTO
• Commuter Benefits
• 401K
• Company-paid life insurance
• Voluntary supplemental life insurance
• Free in-office lunch on Wednesdays
• Hybrid work environment
• Summer Fridays
• Monthly L&D Series
• Employee Resource Groups (e.g. DEIB Committee, Run Club)

This is an excellent opportunity to join a fast-growing company, one of the true leaders within energy efficiency in the Northeast & Midwest. You will be surrounded by talented people, including working very closely with our co-founder and sales leader. Your success will also make a tangible impact on reducing carbon emissions across the country, within the cities where we operate.

About Re:Build Manufacturing

Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America’s next generation industrial company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. We leverage deep professional expertise and a candid, principled operating culture to drive differentiated outcomes. Ours is a fast-paced environment where individuals can stretch and be challenged to pursue their fullest potential.

Re:Build was founded to pioneer a profitable model for the revitalization of US manufacturing. We’ve assembled a powerful set of complimentary capabilities and lines of business that enable us to pursue a wide range of end markets. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we’re leveraging their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products. Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our customers span a wide array of industries including aerospace, defense, mobility, healthcare, pharma, biotech, clean tech, chemicals, energy, lifestyle, food production, and industrial equipment.

Who We Are Looking For

Re:Build Harness Solutions is building a digital-first wire harness engineering and manufacturing platform. We are seeking a Technical Engineering Manager to lead technical execution, operational systems, and customer growth for the business. This is not a traditional engineering management role. We are looking for an ambitious leader who thrives in ambiguity, builds scalable systems, and creates long-term customer value through engineering excellence, digital innovation, and operational execution. The ideal candidate combines deep technical expertise in wire harnesses with strong customer engagement, business leadership, and manufacturing systems thinking.

What you get to do

Business & Technical Leadership

• Lead technical strategy and operational execution for the wire harness business
• Develop scalable systems for quoting, design reviews, manufacturing workflows, and customer onboarding
• Track and improve key operational metrics including quote turnaround, smartBuild-ready designs, delivery performance, and ECO reduction
• Support growth planning, investment prioritization, and business reviews

Customer Engagement & Engineering

• Lead technical discovery reviews with customers across aerospace, defense, medical, robotics, and industrial sectors  
• Translate customer requirements into manufacturable, scalable solutions
• Collaborate with commercial teams to establish Re:Build as a trusted engineering and manufacturing partner  
• Drive customer benefit through engineering optimization and rapid execution  

Digital Manufacturing & Process Innovation

• Own and improve digital wire harness workflows using Cadonix Arcadia, QuoteBuilder, AI tools, and smartBuild
• Build repeatable RFQ/RFP and production execution processes
• Partner with digital teams to accelerate automation, validation, and manufacturing integration
• Help establish Re:Build as a center of excellence for digital-native wire harness manufacturing

Manufacturing & Operational Excellence

• Support development of digitally optimized manufacturing capabilities
• Drive continuous improvement across engineering, production, and customer engagement workflows
• Align technical execution with profitability, quality, and delivery goals

What You Bring to the Team

• BS or equivalent experience in Electrical, Mechanical, or Manufacturing Engineering (advanced degree or MBA preferred)  
• 10+ years in engineering and/or manufacturing environments
• 3+ years leading technical teams in wire harness, cable assembly, or electro-mechanical systems
• Strong understanding of wire harness design, manufacturability, and production processes
• Experience with ECAD/wire harness design tools (Cadonix Arcadia preferred)
• Knowledge of automated processing, assembly, testing equipment, and regulated manufacturing environments
• Familiarity with aerospace, defense, medical, or industrial quality standards and ITAR environments
• Proven ability to build scalable systems and operational processes
• Strong customer-facing technical communication skills
• Experience managing fast-paced, high-iteration customer programs
• Ability to balance strategic thinking with hands-on execution
• Demonstrated use of data and leading indicators to drive business outcomes
• Experience with project management, ERP/MES, and PLM/PDM systems
• Comfortable using AI and digital tools to improve productivity and decision-making
• IPC/WHMA-A-620, AS9100, or equivalent

Travel up to 30% required. Preferred location: Kalamazoo, MI (Re:Build Tekna facility), with consideration for candidates near major hardtech hubs.

Compensation Range: The base salary range for this position is $138,000 – $ 208,000 per year. This range represents the Company’s good faith estimate of the base compensation for this role at the time of posting.  Actual compensation will be determined based on several factors, including but not limited to relevant experience, skills, qualifications, internal equity, and geographic location. In addition to base salary, this role may be eligible for annual incentive compensation and/or long-term incentives, subject to Company plans. The Company offers a comprehensive benefits package including medical, dental, vision, retirement, paid time off, and other benefits. 

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The BIG payoff

We are a company who is going to make a difference in the industries and the regions where we choose to operate. Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a Clinical Site Representative to join our team! Our ideal candidate will have prior customer service experience. You should be eager to contribute to an innovative clinical study project aimed at advancing the science and practice of preventive medicine. This project involves offering and studying Proactive Screening Whole-Body MRI Examinations (“Prenuvo Scans”) in the setting of a Prenuvo-sponsored clinical study operated out of the Hercules Research Center site at 118 Arsenal Yards Blvd, Watertown, MA 02472). 

This is an on-site location, so candidates from the Boston area or those who would be willing to relocate would be preferred.  Candidates should reside within an up-to 45-minute commuting distance from the clinic site.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You'll Do

As a Clinical Site Representative, you will conduct consultative pre-recruitment calls with potential patient participants interested in undergoing the Prenuvo scan and participating in the research study. You will prescreen their research study eligibility based on predefined inclusion and exclusion criteria, and follow-up to schedule formal on-site study recruitment, enrollment and scanning appointments with the clinical’s Research and Clinical Teams. The role includes continuing to ensure a smooth and positive experience for participants after booking their appointments including through on-site check-in and then post-scan follow-up - ensuring they feel well-taken care of throughout their journey. You will prioritize their well-being throughout the process, this is our top priority!

What You'll Bring

• Experience with patient care, such as a background in nursing, could be an asset
• Prior experience in customer service would be expected to be a benefit
• Strong, outgoing team players with genuine empathy for patients
• You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
• Be a fast-learner who retains information and adapts quickly
• Ability to multitask and prioritize in a fast-paced environment
• Professionalism - you will personify the welcoming face of our clinics and services, preserving patient well-being and confidentiality above all other priorities
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
• Passion for the Prenuvo clinical mission and the scientific endeavor of this clinical research study

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The wage for this role ranges from $25 - $36 per hour in local currency depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

As a Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values.

Key Responsibilities:

• Deliver High-Impact Solutions: Create and deliver high-quality project outcomes that align with client objectives, incorporating life science consulting principles to promote business excellence and scientific advancement.
• Project & Risk Management: Lead project plans or workstreams, proactively resolving issues, mitigating risks, and escalating concerns when necessary to ensure project success.
• Strategic Analysis & Recommendations: Systematically gather, analyze, and interpret scientific and business information, using a life science consulting lens to make confident, data-driven recommendations with urgency.
• Contribute to Vynamic's Growth: Dedicate time to enhancing Vynamic’s competencies by sharing life science consulting insights and contributing to the firm’s knowledge base and brand.
• Brand Representation: Act as a Vynamic brand ambassador, demonstrating a strong commitment to company values both internally and externally.
• Stakeholder Engagement: Build authentic, trust-based relationships with stakeholders through partnership, effective communication, and delivering outcomes that exceed expectations.
• Team Development: Support team growth by identifying learning opportunities, mentoring colleagues, and integrating life science consulting practices into daily operations to achieve collective goals.
• Collaborative Leadership: Work closely with Navigators, Go-Tos, Account Managers, and self-selected Counselors to support personal and professional development journeys within Vynamic.
• Continuous Feedback & Growth: Proactively seek feedback, develop actionable personal growth plans, and contribute to a culture of continuous improvement.
• Inclusive Leadership: Recognize and celebrate diverse perspectives, experiences, and cultures, ensuring all voices are heard and valued in decision-making processes.

Qualifications:

• Bachelor’s degree in life sciences, healthcare, or a related field with a minimum of 4+ years of experience in life science consulting, advanced degree (MS, MBA, PhD) preferred.
• Proven track record of managing collaborative teams or projects within dynamic, fast-paced environments.
• Strong understanding of relationship management principles, with a focus on fostering genuine connections within the life sciences ecosystem.
• Experience applying project management methodologies to oversee workstreams and complex initiatives.
• Familiarity with Vynamic’s sectors, services, and unique value proposition (preferred but not required).
• Strong presentation skills, with the ability to communicate effectively through written and verbal channels to diverse audiences, including scientific and executive stakeholders.
• Growth-oriented mindset, embracing challenges as opportunities for learning and personal development.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-Hybrid

#LI-ND1

As a Senior Associate at Vynamic, you will apply your life science consulting experience to support project execution, foster strategic insights, and contribute to transformative outcomes for clients within the life sciences industry. You will collaborate with cross-functional teams, manage key deliverables, and build meaningful relationships aligned with Vynamic’s mission and values.

Key Responsibilities:

• Support High-Impact Solutions: Execute high-quality project deliverables under the guidance of project leads, applying life science consulting knowledge to achieve client objectives.
• Project & Risk Support: Assist in managing project plans or workstreams, identifying potential risks and issues, and escalating them appropriately to ensure project success.
• Data Analysis & Insights: Gather, analyze, and interpret scientific and business data to support strategic recommendations with clarity and confidence.
• Contribute to Vynamic's Growth: Share life science consulting insights, contribute to Vynamic’s knowledge base, and actively participate in firm development initiatives.
• Brand Representation: Uphold Vynamic’s values and act as a brand ambassador both internally and externally, demonstrating professionalism and integrity.
• Stakeholder Engagement: Develop genuine relationships with stakeholders through effective communication, collaboration, and high-quality project delivery.
• Team Collaboration: Engage with Navigators, Go-Tos, Account Managers, and self-selected Counselors to support personal and professional development journeys within Vynamic.
• Feedback & Growth: Proactively seek feedback, apply learnings to personal growth, and contribute to a culture of continuous improvement.
• Inclusive Collaboration: Value diverse perspectives, experiences, and cultures, ensuring all voices are heard to enhance project outcomes.

Qualifications:

• Bachelor’s degree in life sciences, healthcare, or a related field with a minimum of 1+ years of experience in life science consulting, advanced degree (MS, MBA, PhD) preferred.
• Experience supporting project teams and contributing to project deliverables within dynamic, fast-paced environments.
• Understanding of project management methodologies and consulting processes.
• Strong interpersonal skills with the ability to build authentic stakeholder relationships.
• Effective communication skills, both written and verbal, tailored to diverse audiences.
• Growth-oriented mindset, embracing challenges as opportunities for learning and personal development.

Why Join Vynamic?
At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Associate with a life science consulting background, you’ll contribute to projects that drive scientific and operational excellence while growing your consulting skills in a collaborative and supportive environment.

Ready to grow your career? Join us at Vynamic and be part of a team where your life science consulting expertise will thrive and make an impact.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

As a Senior Associate at Vynamic, you will apply your life science consulting experience to support project execution, foster strategic insights, and contribute to transformative outcomes for clients within the life sciences industry. You will collaborate with cross-functional teams, manage key deliverables, and build meaningful relationships aligned with Vynamic’s mission and values.

Key Responsibilities:

• Support High-Impact Solutions: Execute high-quality project deliverables under the guidance of project leads, applying life science consulting knowledge to achieve client objectives.
• Project & Risk Support: Assist in managing project plans or workstreams, identifying potential risks and issues, and escalating them appropriately to ensure project success.
• Data Analysis & Insights: Gather, analyze, and interpret scientific and business data to support strategic recommendations with clarity and confidence.
• Contribute to Vynamic's Growth: Share life science consulting insights, contribute to Vynamic’s knowledge base, and actively participate in firm development initiatives.
• Brand Representation: Uphold Vynamic’s values and act as a brand ambassador both internally and externally, demonstrating professionalism and integrity.
• Stakeholder Engagement: Develop genuine relationships with stakeholders through effective communication, collaboration, and high-quality project delivery.
• Team Collaboration: Engage with Navigators, Go-Tos, Account Managers, and self-selected Counselors to support personal and professional development journeys within Vynamic.
• Feedback & Growth: Proactively seek feedback, apply learnings to personal growth, and contribute to a culture of continuous improvement.
• Inclusive Collaboration: Value diverse perspectives, experiences, and cultures, ensuring all voices are heard to enhance project outcomes.

Qualifications:

• Bachelor’s degree in life sciences, healthcare, or a related field with a minimum of 1+ years of experience in life science consulting, advanced degree (MS, MBA, PhD) preferred.
• Experience supporting project teams and contributing to project deliverables within dynamic, fast-paced environments.
• Understanding of project management methodologies and consulting processes.
• Strong interpersonal skills with the ability to build authentic stakeholder relationships.
• Effective communication skills, both written and verbal, tailored to diverse audiences.
• Growth-oriented mindset, embracing challenges as opportunities for learning and personal development.

Why Join Vynamic?
At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Associate with a life science consulting background, you’ll contribute to projects that drive scientific and operational excellence while growing your consulting skills in a collaborative and supportive environment.

Ready to grow your career? Join us at Vynamic and be part of a team where your life science consulting expertise will thrive and make an impact.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

As a Senior Associate at Vynamic, you will apply your life science consulting experience to support project execution, foster strategic insights, and contribute to transformative outcomes for clients within the life sciences industry. You will collaborate with cross-functional teams, manage key deliverables, and build meaningful relationships aligned with Vynamic’s mission and values.

Key Responsibilities:

• Support High-Impact Solutions: Execute high-quality project deliverables under the guidance of project leads, applying life science consulting knowledge to achieve client objectives.
• Project & Risk Support: Assist in managing project plans or workstreams, identifying potential risks and issues, and escalating them appropriately to ensure project success.
• Data Analysis & Insights: Gather, analyze, and interpret scientific and business data to support strategic recommendations with clarity and confidence.
• Contribute to Vynamic's Growth: Share life science consulting insights, contribute to Vynamic’s knowledge base, and actively participate in firm development initiatives.
• Brand Representation: Uphold Vynamic’s values and act as a brand ambassador both internally and externally, demonstrating professionalism and integrity.
• Stakeholder Engagement: Develop genuine relationships with stakeholders through effective communication, collaboration, and high-quality project delivery.
• Team Collaboration: Engage with Navigators, Go-Tos, Account Managers, and self-selected Counselors to support personal and professional development journeys within Vynamic.
• Feedback & Growth: Proactively seek feedback, apply learnings to personal growth, and contribute to a culture of continuous improvement.
• Inclusive Collaboration: Value diverse perspectives, experiences, and cultures, ensuring all voices are heard to enhance project outcomes.

Qualifications:

• Bachelor’s degree in life sciences, healthcare, or a related field with a minimum of 1+ years of experience in life science consulting, advanced degree (MS, MBA, PhD) preferred.
• Experience supporting project teams and contributing to project deliverables within dynamic, fast-paced environments.
• Understanding of project management methodologies and consulting processes.
• Strong interpersonal skills with the ability to build authentic stakeholder relationships.
• Effective communication skills, both written and verbal, tailored to diverse audiences.
• Growth-oriented mindset, embracing challenges as opportunities for learning and personal development.

Why Join Vynamic?
At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Associate with a life science consulting background, you’ll contribute to projects that drive scientific and operational excellence while growing your consulting skills in a collaborative and supportive environment.

Ready to grow your career? Join us at Vynamic and be part of a team where your life science consulting expertise will thrive and make an impact.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

As a Senior Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values. 

What you'll be doing:

• Deliver High-Impact Solutions: Lead the design and delivery of high-quality, strategic solutions that align with client objectives and drive measurable business and scientific outcomes. Apply advanced life sciences consulting expertise to solve complex challenges and elevate client performance.
• Program & Risk Leadership: Oversee entire programs or multiple workstreams, proactively identifying and mitigating risks, resolving issues, and ensuring successful delivery. Serve as a trusted escalation point and advisor for clients and internal teams.
• Strategic Analysis & Executive Recommendations: Lead the synthesis of scientific, operational, and market data to generate actionable insights. Deliver confident, data-driven recommendations with urgency, tailored to executive-level stakeholders and aligned with broader business strategy.
• Firm Growth & Thought Leadership: Actively contribute to Vynamic’s growth by shaping intellectual capital, developing new service offerings, and sharing life sciences consulting expertise. Represent the firm in external forums and contribute to brand-building initiatives.
• Brand Representation: Serve as a senior ambassador of the Vynamic brand, consistently modeling company values and influencing culture both internally and externally. Champion the firm’s mission and vision in client engagements and industry interactions.
• Strategic Stakeholder Engagement: Cultivate and manage high-value relationships with senior stakeholders, ensuring alignment, trust, and long-term partnership. Consistently deliver outcomes that exceed expectations and reinforce Vynamic’s reputation for excellence.
• Team Development & Talent Cultivation: Lead and mentor teams by identifying growth opportunities, fostering a culture of continuous learning, and integrating life sciences consulting best practices into daily operations. Support career development through coaching and performance feedback.
• Collaborative Leadership Across the Firm: Partner with Navigators, Go-Tos, Account Managers, and Counselors to guide professional development journeys. Influence firm-wide initiatives and contribute to strategic decision-making processes.
• Continuous Feedback & Organizational Improvement: Model a commitment to personal and organizational growth by actively seeking feedback, implementing development plans, and driving a culture of excellence and accountability.
• Inclusive Leadership & Culture Building: Champion impact and inclusion by recognizing and celebrating diverse perspectives. Ensure inclusive decision-making and foster environments where all voices are heard and valued.
• Business Development & Network Expansion: Proactively identify opportunities where Vynamic’s services can add value to current or prospective clients, and escalate to Account Managers or Business Development leads as appropriate. Build and maintain strategic professional networks to support long-term business development and market visibility.

 What you'll need:

• Bachelor’s degree in life sciences, healthcare, or a related field with 6+ years of progressive experience in life science consulting. An advanced degree (MS, MBA, PhD) is preferred
• Demonstrated success in leading cross-functional teams and managing large-scale, complex projects in dynamic, fast-paced environments. Proven ability to mentor and develop talent, foster collaboration, and drive high-performance cultures.
• Deep understanding of relationship management principles, with a focus on building strategic partnerships and influencing key stakeholders across the life sciences ecosystem.
• Extensive experience applying project and program management methodologies to oversee multiple workstreams, ensuring alignment with organizational goals and delivering measurable outcomes.
• Industry Insight: Familiarity with Vynamic’s sectors, services, and unique value proposition is preferred. Ability to translate industry trends into actionable strategies that drive client value and business growth.
• Exceptional presentation and communication skills, with the ability to engage and influence diverse audiences, including scientific, operational, and executive stakeholders.
• A proactive, growth-oriented mindset that embraces challenges as opportunities for innovation, learning, and continuous improvement. Demonstrated ability to drive strategic initiatives and contribute to organizational thought leadership.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

As a Senior Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values. 

What you'll be doing:

• Deliver High-Impact Solutions: Lead the design and delivery of high-quality, strategic solutions that align with client objectives and drive measurable business and scientific outcomes. Apply advanced life sciences consulting expertise to solve complex challenges and elevate client performance.
• Program & Risk Leadership: Oversee entire programs or multiple workstreams, proactively identifying and mitigating risks, resolving issues, and ensuring successful delivery. Serve as a trusted escalation point and advisor for clients and internal teams.
• Strategic Analysis & Executive Recommendations: Lead the synthesis of scientific, operational, and market data to generate actionable insights. Deliver confident, data-driven recommendations with urgency, tailored to executive-level stakeholders and aligned with broader business strategy.
• Firm Growth & Thought Leadership: Actively contribute to Vynamic’s growth by shaping intellectual capital, developing new service offerings, and sharing life sciences consulting expertise. Represent the firm in external forums and contribute to brand-building initiatives.
• Brand Representation: Serve as a senior ambassador of the Vynamic brand, consistently modeling company values and influencing culture both internally and externally. Champion the firm’s mission and vision in client engagements and industry interactions.
• Strategic Stakeholder Engagement: Cultivate and manage high-value relationships with senior stakeholders, ensuring alignment, trust, and long-term partnership. Consistently deliver outcomes that exceed expectations and reinforce Vynamic’s reputation for excellence.
• Team Development & Talent Cultivation: Lead and mentor teams by identifying growth opportunities, fostering a culture of continuous learning, and integrating life sciences consulting best practices into daily operations. Support career development through coaching and performance feedback.
• Collaborative Leadership Across the Firm: Partner with Navigators, Go-Tos, Account Managers, and Counselors to guide professional development journeys. Influence firm-wide initiatives and contribute to strategic decision-making processes.
• Continuous Feedback & Organizational Improvement: Model a commitment to personal and organizational growth by actively seeking feedback, implementing development plans, and driving a culture of excellence and accountability.
• Inclusive Leadership & Culture Building: Champion impact and inclusion by recognizing and celebrating diverse perspectives. Ensure inclusive decision-making and foster environments where all voices are heard and valued.
• Business Development & Network Expansion: Proactively identify opportunities where Vynamic’s services can add value to current or prospective clients, and escalate to Account Managers or Business Development leads as appropriate. Build and maintain strategic professional networks to support long-term business development and market visibility.

 What you'll need:

• Bachelor’s degree in life sciences, healthcare, or a related field with 6+ years of progressive experience in life science consulting. An advanced degree (MS, MBA, PhD) is preferred
• Demonstrated success in leading cross-functional teams and managing large-scale, complex projects in dynamic, fast-paced environments. Proven ability to mentor and develop talent, foster collaboration, and drive high-performance cultures.
• Deep understanding of relationship management principles, with a focus on building strategic partnerships and influencing key stakeholders across the life sciences ecosystem.
• Extensive experience applying project and program management methodologies to oversee multiple workstreams, ensuring alignment with organizational goals and delivering measurable outcomes.
• Industry Insight: Familiarity with Vynamic’s sectors, services, and unique value proposition is preferred. Ability to translate industry trends into actionable strategies that drive client value and business growth.
• Exceptional presentation and communication skills, with the ability to engage and influence diverse audiences, including scientific, operational, and executive stakeholders.
• A proactive, growth-oriented mindset that embraces challenges as opportunities for innovation, learning, and continuous improvement. Demonstrated ability to drive strategic initiatives and contribute to organizational thought leadership.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

As a Senior Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values. 

What you'll be doing:

• Deliver High-Impact Solutions: Lead the design and delivery of high-quality, strategic solutions that align with client objectives and drive measurable business and scientific outcomes. Apply advanced life sciences consulting expertise to solve complex challenges and elevate client performance.
• Program & Risk Leadership: Oversee entire programs or multiple workstreams, proactively identifying and mitigating risks, resolving issues, and ensuring successful delivery. Serve as a trusted escalation point and advisor for clients and internal teams.
• Strategic Analysis & Executive Recommendations: Lead the synthesis of scientific, operational, and market data to generate actionable insights. Deliver confident, data-driven recommendations with urgency, tailored to executive-level stakeholders and aligned with broader business strategy.
• Firm Growth & Thought Leadership: Actively contribute to Vynamic’s growth by shaping intellectual capital, developing new service offerings, and sharing life sciences consulting expertise. Represent the firm in external forums and contribute to brand-building initiatives.
• Brand Representation: Serve as a senior ambassador of the Vynamic brand, consistently modeling company values and influencing culture both internally and externally. Champion the firm’s mission and vision in client engagements and industry interactions.
• Strategic Stakeholder Engagement: Cultivate and manage high-value relationships with senior stakeholders, ensuring alignment, trust, and long-term partnership. Consistently deliver outcomes that exceed expectations and reinforce Vynamic’s reputation for excellence.
• Team Development & Talent Cultivation: Lead and mentor teams by identifying growth opportunities, fostering a culture of continuous learning, and integrating life sciences consulting best practices into daily operations. Support career development through coaching and performance feedback.
• Collaborative Leadership Across the Firm: Partner with Navigators, Go-Tos, Account Managers, and Counselors to guide professional development journeys. Influence firm-wide initiatives and contribute to strategic decision-making processes.
• Continuous Feedback & Organizational Improvement: Model a commitment to personal and organizational growth by actively seeking feedback, implementing development plans, and driving a culture of excellence and accountability.
• Inclusive Leadership & Culture Building: Champion impact and inclusion by recognizing and celebrating diverse perspectives. Ensure inclusive decision-making and foster environments where all voices are heard and valued.
• Business Development & Network Expansion: Proactively identify opportunities where Vynamic’s services can add value to current or prospective clients, and escalate to Account Managers or Business Development leads as appropriate. Build and maintain strategic professional networks to support long-term business development and market visibility.

 What you'll need:

• Bachelor’s degree in life sciences, healthcare, or a related field with 6+ years of progressive experience in life science consulting. An advanced degree (MS, MBA, PhD) is preferred
• Demonstrated success in leading cross-functional teams and managing large-scale, complex projects in dynamic, fast-paced environments. Proven ability to mentor and develop talent, foster collaboration, and drive high-performance cultures.
• Deep understanding of relationship management principles, with a focus on building strategic partnerships and influencing key stakeholders across the life sciences ecosystem.
• Extensive experience applying project and program management methodologies to oversee multiple workstreams, ensuring alignment with organizational goals and delivering measurable outcomes.
• Industry Insight: Familiarity with Vynamic’s sectors, services, and unique value proposition is preferred. Ability to translate industry trends into actionable strategies that drive client value and business growth.
• Exceptional presentation and communication skills, with the ability to engage and influence diverse audiences, including scientific, operational, and executive stakeholders.
• A proactive, growth-oriented mindset that embraces challenges as opportunities for innovation, learning, and continuous improvement. Demonstrated ability to drive strategic initiatives and contribute to organizational thought leadership.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Senior Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Role Overview

The Senior Account Enablement Manager plays a pivotal role in driving operational excellence and strategic alignment across Ignite’s global sales ecosystem. This role leads the Account Enablement team, ensuring consistent, high-quality support for Ignite Sales Executives and Account teams across North America, Europe, and APAC. The Lead will serve as a central coordination point between Sales, vertical delivery teams, and commercial enablement, enabling visibility, structure, and momentum for market-aligned growth initiatives.

What you'll be doing

 Account Enablement

• Lead and manage the Account Enablement team, fostering a culture of excellence, collaboration, and continuous improvement.
• Develop and apply consistent processes and tools to implement strategic account management processes across Ignite (as defined and utilized by Ignite Sales Executive team)
• Align support of account enablement team to Ignite top 10 priority accounts
• Drive best practices across pursuit readiness, lead tracking, account planning, and client relationship visibility.
• Act as the central liaison between Sales Executives, vertical delivery teams, and commercial enablement, ensuring efficient follow-up on pipeline activity and meeting preparation.
• Track client relationships, role/activity movement, and account-level performance against goals, supporting strategic decision-making.

 Support and Facilitation of Account Performance Reviews

• Partner with Business Intelligence and Reporting lead to plan and prepare materials for quarterly business reviews and ongoing account planning discussions
• Provide ongoing research and analysis to provide Sales Executives and Account teams with news and industry insights to better position Ignite for success

CRM Usage & Adoption

• Drive consistent HubSpot adoption across the Account Enablement, Sales Executive, and seller-doer teams by reinforcing required fields, account/pursuit tagging, meeting and activity logging expectations, and the “minimum viable” data needed to run account reviews and forecasting
• Partner with Enterprise CRM/Commercial Ops to translate system changes into practical Ignite workflows (job aids, quick trainings, and in-the-flow guidance) and serve as a point of escalation for user issues that impact account visibility. Resolve in partnership with Ignite point of contact within Commercial Ops team.
• Monitor and improve data quality by flagging recurring gaps (e.g., missing close dates, inconsistent stages, untagged opportunities) and coordinating follow-ups with Sales Execs and seller-doers to improve compliance and accuracy over time (supported by business partner on Commercial Ops team).

BD Process Harmonization

• Standardize account planning and pipeline management routines across accounts by aligning on common definitions, templates, and “ways of working” (e.g., what constitutes a qualified opportunity, stage expectations, and handoff points between Sales and delivery teams).
• Support alignment on key commercial metrics (pipeline, win rate, days-to-sell, average deal size, forecast accuracy, account health indicators) by partnering with Business Intelligence/Reporting to document definitions, reconcile inconsistencies, and drive adoption of a single set of Ignite reporting standards.
• Capture best practices and process improvements across legacy teams and geographies, identifying friction points and recommending pragmatic enhancements that reduce rework, improve speed-to-respond, and strengthen account-level visibility for leadership and Sales.

Region-Specific Growth Team Enablement

• Enable region-specific GTM and account planning activities, providing structure and visibility to market-aligned growth teams, as needed.
• Partner with Client Solutions and Marketing to ensure tools, templates, and processes are pulled through to account focused discussions

What you'll need

• Proven experience in sales operations, account management, or commercial enablement within a global organization.
• Strong leadership and team management skills, with experience leading cross-regional teams.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and sales analytics platforms.
• Ability to manage multiple priorities and drive alignment across diverse teams.
• Experience in health and life sciences or consulting preferred.
• Experience in an Inizio Ignite Consulting or similar service delivery role is preferred, to support consistency in client deliverables and alignment with established practices

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

#LI-DF1 #LI-REMOTE

About the job

We are looking for a seasoned Strategy & Planning professional to help us lead the Customer Success Strategy & Planning function worldwide. You will be responsible for learning the ins and outs of each major MongoDB Sales and Customer Success Business, play a critical role in building relationships with the senior leadership team, developing the team, and drive forward initiatives that will help us unlock sales revenue. The ideal candidate understands what makes a team thrive, has a strong interest in data analysis to tell stories, and thrives in shaping narratives that are conducive to helping our Sales team grow.

Our Strategy and Planning team, part of our broader Sales Operations team, strives to help our field organizations go faster and grow faster. This function acts as business partners to our Senior Leaders. You have an opportunity to embed yourself as the “COO” of the Customer Success business, and your responsibilities will range across a variety of strategic initiatives including analyzing inefficient business rules, piloting new roles / engagement mechanisms, optimizing for obstacles in the sales / csm partnership process, and analyzing sales data to come up with meaningful business insights.

The Opportunity

As the Senior Manager of Strategy and Planning, you will:

• Help drive the analytical rhythm of our business including quarterly business reviews, org deep dives
• Partner with Senior leadership to drive customer, market  and segment specific analyses to uncover insight
• Become an expert in business and CS rules 
• Conceptualize and pilot new programs to test the effectiveness of various roles / comp plans / engagement mechanisms
• Lead the quarterly and annual business planning for the CS teams
• Collaborate with various business units to drive productivity and headcount scenario analyses

The Ideal Candidate

• Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.)
• 5+ years of work experience in either Sales Strategy / Consulting / Sales Operations / Analytics
• You have experience supervising direct reports
• Effective communicator who can break down convoluted technical concepts into simple business vernacular
• Strong SQL knowledge with an ability to write SQL queries to extract data needed for analysis is preferred but not required
• You are a spreadsheet wizard with the ability to manipulate and analyze data
• Experience with at least one major business intelligence tool (Tableau,Google Data Studio,Looker)
• You can navigate your way around Salesforce.com with relative ease

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273355192

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Boston, MA for our hybrid working model.

As an ideal candidate, you will have:

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426022

About the role

Join us as a Commercial Growth Account Executive! In this role, you'll manage the complete sales process and drive revenue growth in your assigned region of current customers. We're looking for a dedicated and motivated individual with a sales strategy and a go-getter attitude. Hard work, enthusiasm, and initiative are highly valued.

MongoDB’s Sales Culture

MongoDB is always developing and innovating — not only in our technology but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We equip you to be successful and close deals, and we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

What you will be doing

• Manage a book of business of several million dollars, responsible for growth and retention of high value accounts
• Proactively, identify, qualify, and close a sales pipeline 
• Strategically prospect into CTOs, Engineering/IT Leaders, & developers
• Become a product expert and understand all components of MongoDB
• Manage your time efficiently 
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you bring to the table

• 1-3  years of field experience in quota-carrying experience in a fast-paced and competitive market.
• Demonstrated ability to open new accounts and generate qualified pipeline
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Fluent in English
• Must live in territory
• Driven and competitive. Possess a strong desire to be successful
• Familiarity with databases, develops and open source technology a plus

 Things we love

• Previous sales development experience
• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

Why join now

• MongoDB invests heavily in the development of each of our new hires & continuous career development
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425530

We are seeking a high-energy, innovative IBM Principal Specialist to drive new business for MongoDB, the world’s most popular and fastest-growing modern database platform. This role is a unique opportunity to build, execute, and scale a world-class IBM Co-Sell Partnership that delivers meaningful value to IBM, our joint customers, and MongoDB.

As the IBM Co-Sell Principal (Americas), you will own the IBM OEM and co-sell motion across the Americas (with a primary focus on North America). You will lead joint go-to-market initiatives, partner closely with IBM & MongoDB sellers, and play a critical role in driving MongoDB revenue growth, accelerating pipeline, and addressing skills, product and solution gaps through strategic partnership alignment.

The ideal candidate brings a proven track record of executive-level relationship building, hands-on sales execution, cross-organizational collaboration and success navigating large, complex enterprise deals. You will serve as MongoDB’s internal IBM expert for the Americas co-sell motion and be a trusted partner to IBM & MongoDB field sellers, working cross-functionally in a fast-paced, high-growth environment.

Responsibilities:

• Work with IBM’s Americas partner ecosystems leads and regional sales leadership to continuously improve and optimize the account level engagement and go-to-market outcomes
• Conduct industry and regional analysis to inform and optimize IBM co-sell strategy across the Americas, with emphasis on North America
• Partner Sales Execution
  • Collaborate with IBM’s account teams and MongoDB direct sellers on large, complex joint opportunities
  • Support and close business to meet or exceed monthly, quarterly, and annual bookings targets
• Partner Sales Enablement
  • Drive joint sales enablement with IBM to ensure field alignment, clarity of value proposition, and effective engagement models
  • Develop and execute GTM initiatives that generate joint customer demand
  • Oversee lead tracking, deal registration, pipeline development, and joint reporting
•  Manage interlocks with Americas MongoDB’s Sales team, Partner Sales and Solution Architect teams, Pre-sales, Post-sales, Deal Strategy, Legal, Revenue, Ops, Product Engineering, and Marketing
• Build strong and effective relationships with both internal stakeholders and partner executives, as well as triangulation with other partnerships
• Partner Management & Success
  • Build and manage all aspects of the IBM partnership, including KPIs, QBRs, executive relationships, and operating cadence
  • Ensure MongoDB is top-of-mind and recommended within IBM customer opportunities
  • Drive mutual accountability and execution against shared success metrics
• Participate in MongoDB’s sales enablement programs, including Sales Bootcamp, advanced sales training, and leadership development initiatives 

Requirements:

• Energetic, resourceful, entrepreneurial, and tenacious team player
• 5+ years of quota-carrying experience generating pipeline and closing deals through or with IBM
• Experience working with or at IBM, including OEM and reseller motions
• Experience selling into BFSI accounts (Banking, Financial Services, and Insurance)
• Understanding & knowledge of IBM’s Data & AI portfolio, IBM Cloud, IBM Z & LinuxOne (IFLs), and the watsonx ecosystem
• Demonstrated ability to build executive-level relationships and influence C-suite stakeholders
• Technically knowledgeable in enterprise software and cloud computing space with familiarity with databases, DevOps, and open-source technology
• Consistent record of exceeding goals in highly competitive environments
• Strong communication skills with the ability to clearly articulate business value in complex enterprise sales
• Acute attention to detail, particularly in licensing models and complex contract negotiations
• Proven ability to structure and negotiate proposals and develop joint business plans
• Experience developing partner value propositions and executing GTM programs, including joint enablement, demand generation, deal registration, and reporting
• Formal sales methodology training (e.g., MEDDIC, SPIN, Challenger)
• Strong ability to build champions and manage complex, multi-stakeholder sales cycles
• Possess aptitude to learn quickly, problem solve, and establish credibility
• Exhibit a high EQ and self-awareness to navigate various regional and cultural differences toward a common goal
• Ability to operate autonomously in a fast-paced environment and gain alignment across broad stakeholder groups
• Passion for growing a career in the largest market in software and developing deep expertise in MongoDB’s product portfolio

Why Join MongoDB

MongoDB invests heavily in the development of each of our new hires & continuous career development.

• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426236

The Relationship Account Management team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. 

Individuals in the Relationship Account Manager (RAM) role have a passion for technology that delivers business outcomes  and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a  Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between.

Experience: 

• 2+  years of quota- carrying Account Management or New Business sales experience
• SaaS or technology background
• Demonstrated ability and interest in managing client relationships end-to-end
• Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units
• Excels at juggling competing priorities while executing on targets and KPIs

We are looking to speak to candidates who are based in Austin or Boston for our hybrid working model.

Our ideal candidate will have

• 5+ years of work experience, of which at least 2+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility
• A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention
• The ability to execute on activity and pipeline expectations and published standards of excellence
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role
• Demonstrated ability to articulate the value of a complex enterprise technology
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to work in a fast paced environment 
• The acumen for leveraging tools and data sets to gain insight into your clients use of MongoDB
• An entrepreneurial mindset - this is a new team so you must thrive in a changeable, often ambiguous environment and enjoy contributing to building process, enablement and best practices
• High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution
• Team player and passion for collaboration - this role will work with customers that require alignment across the broader Go to Market ecosystem including; Solutions Architects, Professional Services, Tech Services, Deal Strategy, Legal  etc
• Prior exposure to database, cloud and infrastructure technology is a plus

On a given day in this role you will

• Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, bottlenecks, and overall corporate strategy
• Proactively identify,  qualify and nurture relationships within your accounts to expand stakeholder footprint and elevate MDB as a strategic partner
• Negotiate renewals and growth opportunities, execute MongoDB sales process to both protect and expand MongoDBs renewal base
• Execute on territory management & activity expectations, including ongoing tiering/prioritization of accounts, strategic account planning, and risk/deal reviews
• Own and deliver an accurate forecast of your business week over week; quarter over quarter
• Leverage data signals and proactive outreach to identify and address potential risk within your portfolio
• Partner closely with MongoDB executives, product managers, and leadership to achieve positive customer outcomes 

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425324

The Director of Application Management is a senior, executive-level leadership role responsible for defining and executing the global strategy for application management, managed solutions, and next-generation AI-enabled service offerings.

Operating with VP-level scope and accountability, this leader will oversee a globally distributed organization spanning U.S.-based managed services and international application management teams. The role also owns the creation and scaling of new strategic capabilities, including Site Reliability Engineering (SRE), Interface-as-a-Service, and AI-driven (agentic) development.

This position requires a balance of strategic vision, operational rigor, and deep platform expertise to deliver highly reliable, scalable, and continuously evolving managed services for clients worldwide.

Key Responsibilities

Global Application Management Leadership

• Own and scale a global Application Management function supporting mission-critical client environments across all regions
• Define and implement a standardized global operating model, including SLAs, KPIs, and delivery frameworks
• Drive consistency, quality, and continuous improvement across geographically distributed teams
• Ensure alignment with regional regulatory, operational, and client-specific requirements

U.S. Managed Solutions Leadership

• Lead the U.S.-based managed solutions organization with full accountability for service delivery outcomes
• Ensure tight integration across infrastructure, platform, and application layers
• Establish a culture of ownership, accountability, and operational excellence
• Serve as executive escalation point for critical client and operational issues

SRE & Reliability Engineering

• Build and scale a modern SRE function focused on reliability, automation, and observability
• Define reliability targets, error budgets, and operational maturity standards
• Embed SRE principles across all service delivery teams
• Drive adoption of proactive, automated, and self-healing operational models

Next-Generation Service Development

• Define, build, and scale new managed service offerings, including:
• Interface-as-a-Service
• Agentic AI development for product customization and workflow automation
• Standardized global upgrade services
• Productize services with clear delivery models, value propositions, and scalable execution frameworks
• Partner closely with Product and Engineering to align service capabilities with platform evolution

AI & Automation Strategy

• Lead the adoption of AI-driven capabilities to transform service delivery and operational efficiency
• Develop and scale agentic workflows for configuration, customization, and support
• Identify and execute opportunities to reduce manual effort through intelligent automation
• Ensure secure, compliant, and responsible use of AI across client environments

Client Lifecycle & Upgrade Excellence

• Establish a global, repeatable model for client upgrades across platforms and geographies
• Improve predictability, reduce risk, and enhance the client experience during upgrades
• Integrate upgrade processes into ongoing managed service delivery
• Drive automation and standardization across lifecycle operations

Executive Stakeholder Engagement

• Act as a senior leader across Product, Engineering, Sales, and Customer Success organizations
• Engage directly with strategic clients and executive stakeholders
• Provide clear, data-driven reporting on performance, risks, and transformation initiatives
• Influence roadmap and investment decisions based on operational insights

Required Experience & Qualifications

Leadership & Operational Experience

• 15+ years of experience in enterprise software, healthcare IT, or managed services
• Proven experience leading large-scale, globally distributed teams
• Demonstrated success operating at a senior leadership (VP-equivalent) level
• Strong track record managing mission-critical application environments or SaaS operations
• Experience building and scaling SRE or reliability-focused organizations

InterSystems Expertise (Strongly Preferred)

• Deep experience with:
• HealthShare
• TrakCare
• HealthConnect / HealthConnect Cloud
• IRIS data platform
• Strong understanding of InterSystems-based architectures, interoperability, and operational models

Technical & Domain Expertise

• Experience with cloud and hybrid environments (public and private cloud)
• Strong understanding of integration frameworks and interface engines
• Familiarity with DevOps, CI/CD, and infrastructure-as-code practices
• Experience with observability, monitoring, and incident management tooling

AI & Innovation

• Experience applying AI and automation in enterprise or operational environments
• Understanding of agentic AI concepts and enterprise use cases
• Ability to translate emerging technologies into scalable service offerings

Leadership Expectations

• Operates with VP-level ownership, autonomy, and decision-making authority
• Drives clarity and structure across complex, global operations
• Balances long-term strategy with hands-on execution
• Builds and leads high-performing, accountable teams
• Establishes a culture of continuous improvement and innovation
• Communicates effectively at both executive and technical levels

Success Measures

• Standardized and scalable global application management model in place
• Improved SLA performance, uptime, and client satisfaction across regions
• Successful launch and adoption of SRE, Interface-as-a-Service, and AI-driven offerings
• Measurable reduction in manual operations through automation and AI
• Predictable, efficient global upgrade execution
• Strong alignment across Product, Services, and client outcomes

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.

About us 🚀

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.

Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.

Role description 📖

As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.

Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.

Key responsibilities include the following:

• Own retention, renewals, and growth across a portfolio of existing customers
• Build strong, multi-threaded relationships across key stakeholders and decision-makers
• Drive upsell, cross-sell, and expansion opportunities within existing accounts
• Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases
• Lead renewal and commercial conversations, including pricing, terms, and negotiation
• Run strategic account planning and business reviews tied to customer priorities and measurable outcomes
• Identify customer challenges early and work cross-functionally to solve them
• Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes
• Maintain strong forecasting discipline and pipeline visibility across your book of business
• Represent Reachdesk with confidence and professionalism in executive-level discussions

About you 

• 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue
• Sales, SDR/BDR, or account executive experience strongly preferred
• Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred
• Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business
• Track record of creating pipeline and generating new opportunities within existing accounts
• Strong commercial judgment and problem-solving ability
• Proven ability to build executive-level relationships across complex organizations
• Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
• Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment

About the benefits 👍—Here are just some

• Competitive salary, stock options, and 401(k) matching program
• Dental, hearing, vision, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people.

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy