Reddit is seeking an experienced sales leader for our Global Strategic Accounts organization. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end by leading joint business planning, global strategy, and cross-regional execution

In this role, you will be responsible for building and scaling high-stakes global partnerships that are of substantial revenue-generating importance to the company. You will accelerate global market expansion for Reddit by developing and executing sophisticated strategic plans that prioritize deep engagement, sustainable growth, and long-term value. Your overarching responsibility is to elevate our global partnerships, business operations, and organizational design across all markets. You will manage a sales leadership team consisting of Directors and Senior Managers.

This role is required to be based out of San Francisco or Los Angeles.

Responsibilities:

• Lead and mentor a high-performing organization of Directors, Senior Managers, Sales Managers, and Client Partners focused on Reddit’s most complex and high-value global partnerships.
• Drive global revenue growth by identifying opportunities in both new and existing markets and negotiating and managing Joint Business Partnership agreements with partners. 
• Develop and implement scalable global playbooks and industry-specific strategies.
• Lead vertical strategy and development in close partnership with Regional Vertical Senior Directors.
• Work closely with cross-functional leadership, including Product, Engineering, and Marketing, to influence the roadmap for innovation, technical product development, and advanced measurement solutions.
• Serve as the strategic bridge across regions by centralizing communication structures, consolidating enterprise-level product requests, and aligning regional execution with global strategy.
• Build and strengthen C-Suite and executive-level relationships with global partners through strategic engagements, trust-building, and high-level knowledge sharing.
• Proactively identify next-generation partnerships and expand the strategic client roster annually or biannually to ensure long-term platform health.
• Ensure alignment of global goals with the company’s overall business strategy.
• Lead the planning and execution of multi-region education sessions, events, and summits to align internal and external stakeholders.

Required Qualifications:

• 18+ years of experience in digital media sales, marketing, or business development.
• 10-12+ years of people management experience, with a proven track record of managing other people managers and senior leadership tiers.
• Demonstrated success in accelerating market share and revenue in diverse international markets.
• Deep understanding of digital advertising ecosystems, with the ability to consult on product innovation and measurement development.
• Exceptional ability to influence and build trust with C-level stakeholders at the world's largest enterprise partners.
• Experience with complex global deal structuring, revenue forecasting, and large-scale organizational management spanning multiple regions.
• A data-driven thinker who can synthesize market trends, partner needs, and Reddit's unique platform strengths into high-impact business opportunities.
• Proven ability to drive results through collaboration and influence across Product, Marketing, and Regional Sales functions without direct authority.
• Prior experience in high-growth or "scale-up" environments where you have built teams and processes from the ground up.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-Hybrid

We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

The best salespeople achieve the most when they are selling outstanding products, solutions, and services backed by an extraordinary company. That’s what you get when you sell for Appian. We are passionate about driving digital transformation by bringing Appian solutions that provide speed, agility, and efficiency needed to compete and grow. Are you inspired by the chance to solve your customers’ biggest challenges? You can make that kind of difference here. Join our team, where you can not only grow your career, but share the success of an industry pioneer.

The Account Executive role is responsible for navigating a primarily greenfield geographic territory, top of funnel activity & prospecting while effectively managing a complex sales cycle (approximately 6-12 months) to a successful close.

To be successful in this role, you need:

• Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organization, cross functionally with the customer success team and externally across customer and partner ecosystems
• Strong presentation skills for delivering in-person and virtual presentations to LOB & IT audiences, highlighting your ability to perform client discovery, communicate ROI and build business value 
• A trusted advisor to both customers and colleagues to leverage multiple stakeholders throughout complex deals
• Actively seeking to understand industry trends to help position against competitors

Basic qualifications:

• 5-10+ years of direct selling experience and a minimum of 2 years experience as an Enterprise Account Executive, selling complex technologies at the enterprise level to State, Local and Education customers.
• History of consistent quota achievement
• Examples of landing new customer logos
• Strong job tenure: history of displaying loyalty and perseverance through long, stable job tenure and positive career trajectory

The base salary for this role is between $125,000-$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.[If applicable to position: Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. 

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.

The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.

In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.

Who Are You: 

We are seeking a technically sharp and process-oriented Systems & Data Specialist to own the backbone of how our customer support team operates. This role sits at the intersection of Customer Support operations and technical infrastructure.

You’ll partner closely with the VP of Customer Support and the Director of Data Engineering to deliver high-impact automations and infrastructure and enable high quality customer support data.

What’s The Role About: 

Platform Logic

• Own the day-to-day health of Zendesk, including triggers, automations, and complex macros
• Ensure customer support form submissions route into Zendesk as properly structured tickets, with the right fields, tags, and assignee logic applied
• Architect and maintain routing logic, SLA policies, and ticket workflows that keep the support queue operating efficiently
• Audit and continuously improve platform configuration to eliminate friction for agents and customers alike
• Document systems thoroughly so institutional knowledge lives in the organization

System Integrations

• Ensure seamless data flow between Zendesk and our CRM, proactively identifying and resolving sync issues
• Build and maintain webhooks and API-based connections that tie our support stack together
• Partner with the broader tech team to scope and implement integrations as our tooling evolves
• Monitor integration health and own incident response when the pipeline breaks

AI Enablement

• Lead the setup, training, and ongoing optimization of the Zendesk AI agent as the organization's capability matures
• Define intent taxonomy and conversation flows that reflect how our customers actually communicate
• Analyze deflection rates, CSAT, and resolution data to tune AI performance over time

Required Qualifications

• 2+ years of hands-on Customer Support platform administration, including triggers, automations, views, and macros
• Working knowledge of APIs and webhooks; you've connected systems before and understand how data moves between them
• Experience maintaining or building CRM integrations in a support context
• Strong documentation habits and a systematic approach to troubleshooting
• Comfortable operating independently and managing competing priorities in a fast-moving environment
• Clear communicator who can translate technical concepts for non-technical stakeholders

Nice to Have

• Experience with low-code automation platforms (Zapier, Workato, or similar)
• Familiarity with scripting or basic coding (JavaScript, Python)
• Prior exposure to AI agent platforms or chatbot tooling (Zendesk AI, OpenAI, or similar)
• Background in e-commerce, DTC, or consumer product support environments
• Experience working within or alongside an engineering team

This hybrid role is based out of our Los Angeles HQ and requires in office work 2 days per week. 

Perks and Benefits: 

• Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off 
• Friendly office in LA Center Studios with a fun casual and comfortable work environment 
• Snacks, lunches, retreats, and SO much more! 

EQUAL EMPLOYMENT OPPORTUNITY

Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

**Additional information about our company can be found at www.puffco.com.

Follow us on Instagram @Puffco

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge
• Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Pay range is $27-$56 per hour, based on a leveling system
• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Location: Hybrid (2 days per week in office).

This role owns the vision, strategy, and business outcomes for the product that sits at the center of that problem. The MediaAlpha Exchange Demand Platform is how advertisers across auto, home, life, personal finance, and Medicare find, bid on, and win their ideal customers in real-time auctions for clicks, calls, and leads. You'll set the long-term direction for how advertisers build and run campaigns, set bidding and pacing strategy, integrate via API, and measure what's actually driving conversion and LTV. You'll be fully accountable for the outcomes that strategy produces.

The core challenge: continue to expand and improve our demand-side platform that helps advertisers reduce customer-acquisition inefficiencies and grow LTV, while still providing high ROI. You'll balance advertiser sophistication (granular controls, custom bidding logic, deep reporting) with approachability for teams who don't want to become ad-tech specialists to run complex campaigns that continue to yield high ROI for our customers.

This is an individual contributor role. You'll partner closely with engineering, design, data science, product marketing, and our demand sales and account management teams. You'll also mentor other product managers across the demand organization, raising the bar for strategic thinking, execution, and product craft.

Responsibilities

• Own the vision, strategy, and multi-year roadmap for the Exchange Demand Platform, translating advertiser needs, marketplace dynamics, and business goals into a clear long-term direction and prioritized roadmap.
• Be accountable for the platform’s business outcomes by defining and optimizing the product capabilities and marketplace mechanisms that drive advertiser acquisition and retention, campaign performance, conversion lift, LTV growth, and marketplace margin.
• Own the advertiser experience end-to-end across self-serve and managed workflows, serving carriers, agents, and performance marketers across all MediaAlpha verticals.
• Lead the evolution of bidding, targeting, and auction mechanics in partnership with data science and engineering to improve advertiser ROI and marketplace efficiency.
• Identify repeatable patterns across advertiser needs through discovery with advertisers, account managers, and sales, and translate them into scalable, productized solutions.
• Define the strategy, guardrails, and long-term direction for advertiser-facing APIs and integrations, establishing principles that balance enterprise flexibility with standardized, scalable platform capabilities.
• Drive cross-functional alignment across engineering, design, data science, and go-to-market teams, ensuring coordinated execution against product strategy and roadmap priorities.
• Ensure product requirements and specifications provide clear context and direction for engineering and design execution.
• Partner with product marketing, sales, and customer success to support successful go-to-market planning and launches.
• Establish and leverage product success metrics to evaluate performance and inform roadmap decisions.
• Leverage advanced AI tools to accelerate strategy development, requirement definition, and rapid prototyping across the product lifecycle.
• Mentor other product managers and elevate product craft, strategic thinking, and execution standards across the team.
• Communicate product strategy, progress, and trade-offs to senior leadership and executive stakeholders.

Requirements

• 7+ years of product management experience, with at least 2 years at the Staff level.
• Proven ownership of product vision, strategy, and measurable business outcomes for a complex SaaS or enterprise product area, ideally spanning both self-serve and managed workflows.
• Track record of shipping complex, multi-stakeholder products iteratively and measuring their impact on real business outcomes.
• Strong data-product instincts: you've worked with auction mechanics, bid optimization, performance analytics, or marketplace economics, and you can reason about trade-offs with engineering and data science.
• Strong UX instincts for enterprise software: you believe advertiser tools should be intuitive, not just powerful, and you push for smart defaults with granular overrides.
• Ability to balance competing needs across advertisers, internal go-to-market teams, and engineering, and distill them into a coherent, sequenced roadmap.
• Excellent written and verbal communication; comfortable presenting strategy to senior leadership and external advertiser partners.
• Positive, can-do attitude and willingness to work in a fast-moving environment, rolling up your sleeves to get things done.

Nice to Have

We value strong, general PM craft over specific domain familiarity. However, let us know if you have experience in any of these areas/fields:

• Ad-tech, performance marketing, or programmatic advertising, especially in marketplaces or exchanges.
• Real-time bidding (RTB), auction design, or bid optimization systems.
• Lead generation, call marketplaces, or click-based performance products.
• Insurance, personal finance, or Medicare verticals.
• Campaign management tools, DSPs, or advertiser-facing reporting and analytics platforms.
• Enterprise APIs and integration-heavy products.

Compensation & Benefits
We are excited to offer a competitive base pay range of $140,000 to $165,000 per year for this position, based on experience and qualifications. But that's not all - as a valued member of our team, you will also have access to an array of top-notch benefits, including:
    • Annual bonus program and participation in our Restricted Stock Unit program
    • 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner
    • 100% Employer paid long term disability, and life insurance
    • 401(k) retirement plan with matching contributions to help you plan for your future
    • Open Paid Time Off policy with a birthday day off, 13 holidays, and 5 Recharge days
    • Professional development reimbursement 
    • Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App
    • 100% fully paid parental leave for team members up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver 
    • Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement 

Game Product Managers at Riot lead passionate teams to create and evolve products and experiences for our players. We seek to deeply understand our product’s audience and drive strategy to create value for players and for Riot. We help concept, build, and influence projects at all stages of production.

As a Director, Games Product Management at Riot, you will combine deep knowledge of players, systems, and technology with product leadership capabilities to drive player, product and business impact. As the PM Lead for the Cross-VALORANT Experience Initiative on VALORANT, you will define the long term vision of the team’s feature roadmap by actively evaluating opportunity areas and prioritizing features based upon player impact. You incorporate learnings from product experiments, constantly updating your understanding of the product audience to better predict what players care about, and incorporate these lessons into future problem space definition and roadmap focus.

The Cross-VALORANT Experience team (XVX) is responsible for providing a cohesive and holistic experience for millions of players worldwide, setting up VALORANT to continue its success for new and existing players alike. This area is connected to the entire product, from the front end UI down to the low-level performance of the game itself, and ensures a high quality player experience via close partnerships with all other VALORANT teams.

Your curiosity and deep understanding of the intricate nuances of the VALORANT development team’s workflows will be used to improve the ease and efficiency of the development and testing processes in order to ultimately improve the quality of the player experience. You will be accountable for the holistic player journey throughout the VALORANT client in addition to maintaining a high level of in-game quality and performance on PC and Console for our players worldwide.

Responsibilities:

• Define and drive the vision, strategy, and roadmap for player facing and highly technical opportunities on the VALORANT XVX team.
• Drive the core loop in the player flow by improving session start, in-game, and post-game experiences so each match feels rewarding and naturally leads to the next.
• Demonstrate exceptional problem-solving skills, adeptly anticipating future challenges and orchestrating multi-team responses to meet the evolving needs of our players and development teams located throughout the world.
• Work across all game teams and lead highly complex cross game projects representing the holistic out of game player experience.
• Manage technical complexity, validating requirements and designs for data-intensive projects, and communicating technical tradeoffs to a non-technical audience.
• Partner and collaborate with Engineering, Production, Product, and Insights to align on the product and technical plans and ensure that the products are aligned with the game team’s and Riot’s goals.
• Manage relationships with partners, stakeholders and customers, in addition to direct management over PMs and TPMs within the organization.

Required Qualifications: 

• Experience leading teams through feature development (planning, execution, delivery, post-release support)
• 8+ years experience in game / software development
• 6+ years of experience as a Product Manager or Producer on medium to large teams
• 4+ years of direct people management experience
• Excellent teamwork, team leadership, communication, and stakeholder management
• Deep understanding of player/customer needs within complex audience segments and the ability to anticipate future demands
• Understanding of mechanics used in Free to Play games to drive engagement and revenue, either through design or personal experience
• Experience leading large, multi-disciplinary teams to successful major product outcomes
• Experience breaking down complex problems and problem spaces using various business or product frameworks and crafting optimal solutions for our players and our business

Desired Qualifications:

• Experience in video game production, product management, consulting, or business strategy for consumer-facing products preferred
• Deep understanding of video games, video game systems, and Player behavior either professionally or personally
• MBA or advanced degrees in Economics, Finance, Computer Science, Applied Mathematics, Statistics, Management Information Systems, a related discipline, or comparable work experiences (meaningful work experience = 3+ years in relevant space)

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. 

Your role

Hudl has built fan experience that is already unparalleled in the sports marketplace and it continues to grow at a strong trajectory. This past year, Hudl;s fan platform connected with over 100M, powered more than 1,000,000 live broadcasts, and created over 12M highlights. This experience provides brands an engaging platform to connect with fans of women’s and men’s sports, teams, and athletes. 

Our Hudl for Brands sales team is looking to add a Brand Sales Partner to drive new business opportunities across assigned categories of F500 Brands, agencies and territories. This role will develop and sell packages that include media, content and creative services for brands and agencies to engage fans.

Location

We'd like to hire a remote candidate in markets where many brand partners are located.  Our preference is Los Angeles and NYC.

Must-haves

• Agency media sales experience. You have 5+ years of demonstrated success in Media Ad sales and/or brand sales partnerships roles, which includes established client-direct and agency contacts in several of the following verticals: CPG, retail/apparel, QSR, financial services, automotive, technology and/or entertainment. 
• Proactive mindset. You like to reimagine how to support new deals before they’re in front of you.
• Relationship-driven. You can build relationships with internal and external teams to effectively package and sell media, sponsorships, and content to partners, and know how to maintain those relationships.
• Successful. You’ve proven you have the ability to access and close business with executive leadership. You communicate well and you move fast. 
• Expertise at closing deals. You have identified opportunities to sell and have used your negotiation skills to influence decision-makers.

Nice-to-haves

• Growth mindset. Hudl is scaling quickly, and we’re looking for people to grow with us.
• CRM literacy. You are familiar with Salesforce and are used to working with CRMs and provide accurate pipeline updates and forecasts.Invested in Hudl's future. You know how to build a pipeline and are self-disciplined to hit your goals. You can negotiate at a high level and keep documentation of multiple deal statuses while also bringing insights from the market back to the team.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

Business Overview 

We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.  

We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.  

There are four I’s in Initiative and these represent our core values and behaviors.  

• INDIVID[YOU]ALITY – you bring your genuine and unique self to and into the work, every day.  
• INSTINCT – you’re tuned in and armed with intelligence; you have a bias for action – shit happens when you’re around.  
• IMPACT! – you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.  
• IMAGINATION – your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world. 

Position Summary

The Manager, Client Advice & Management is responsible for managing multiple projects within the constraints of scope, quality, time, and cost to deliver specified requirements and meet customer satisfaction. Project work includes business analysis, requirements gathering, building use cases, status reporting, testing, and documentation. Projects may include building collaborative solutions such as intranets or extranets and will be either proprietary or via third party vendors. The Manager, Client Advice & Management will work closely with the dedicated search engine optimization (SEO) team at Kinesso, their clients, partners within other internal departments, and a variety of personnel across Mediabrands agencies.

Responsibilities

• Assemble key players for the project team; motivate and manage the team; delegate responsibility and tasks; establish and update plans with actuals and forecasts, delivery to time and cost; report to respective stakeholders; conclude the work documentation upon completion
• Liaise extensively with sponsors, internal and external customers, colleagues and vendors
• Ensure all project requirements and objectives are properly documented and followed
• Identify stakeholders and verify the key success indicators as the basis for managing the projects
• Ensure timely activity, integration and productivity of technical support, and administer efficient use of resources to meet requirements
• Manage trade-offs among scope, quality, time, and cost
• Facilitate project risk reviews and mitigation, then escalate issues to executives as needed
• Document and track all changes in project parameters, prepare end of project reports, close all project documentation, and archive appropriate records
• Partner with stakeholders across internal teams to support resource management, new business, partnerships, and other SEO craft workstreams 

Required Skills & Experience

• Experience in a web development, creative, media, or IT environment 
• Experience with at least one project management methodology (e.g., lean, agile, waterfall)
• Strong communication skills, including the ability to articulate results and recommendations of analysis to a variety of audiences within the organization (e.g., laterally across peers and upward to senior management)
• Ability to develop solid professional relationships with clients, colleagues, and vendors
• Required PC proficiency and expertise with MS Office (Project, Word, Excel, PowerPoint) and a working knowledge of Asana, Basecamp, JIRA, Smartsheet, or a similar project management or issue tracker tool 

Desired Skills & Experience

• 4+ years of relevant experience with at least 3 years in a project management role
• Goal-oriented and action-focused with strong time management, multi-tasking, project planning, delegation, and organizational skills
• Flexibility to plan, monitor, and deliver projects in a timely manner using cost effective methods
• Adaptability to shift priorities, demands, and tasks via analytical and problem-solving capabilities
• Knowledge of the general tenets of search engine optimization (SEO) is a plus 

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below.  Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.   

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.  

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

California Salary: $163,000- $221,000

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chicago and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• Minimum of 8 years of very relevant experience in enterprise sales or at a top-tier consulting firm and/or tech company
• Proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Complimentary wellhub  membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with!

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chicago and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• Minimum of 8 years of experience either at a top-tier consulting firm and/or proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Complimentary Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chicago and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• Minimum of 8 years of experience either at a top-tier consulting firm and/or proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Gympass membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with!

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Manage end to end sales cycle of new partners
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners, ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients

Desired qualifications:

• 6+ years of very relevant experience in enterprise sales or at a top-tier consulting firm and/or tech company
•  proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Commercial experience in the entertainment, live events or immersive events industry
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal, along with strong attention to detail

• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home on Fridays
• Responsibility from day one, and professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with!

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long-lasting value for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chicago and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• 6+ years of very relevant experience in enterprise sales or at a top-tier consulting firm and/or tech company
• Proven track record of sales success in a fast-paced, quota-carrying role
• Strong business development and partnership management skills
• Experience in managing an end-to-end sales cycle
• Commercial experience in the entertainment industry
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills, both written and verbal, along with strong attention to detail
• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus, but not required

BENEFITS

• Attractive Compensation: We offer an OTE (On-Target Earnings) range of $130k – $180k, which includes both base salary and commissions. The final offer and specific seniority of the job title will be determined during the interview process.
• Stock Options: Equity is included as part of the total package.
• Health and dental insurance
• 401(K) plan
• Complimentary Wellhub membership
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday) 
• Responsibility from day one, and professional and personal growth
• Opportunity to have a real impact as a high-growth global category leader
• Great work environment with a fun, international team of talented people to work with!

Get to Know the Sales Team

Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” 

The Opportunity

As a Senior Enterprise Account Executive, Growth you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions.

What You’ll Be Doing

Prospect into CTOs, Engineering/IT leaders, and technical end usersGrow a current base of MongoDB customers by landing new workloads through outbound prospectingManage the full sales cycle for all MongoDB Products & ServicesDevelop and execute a strategic territory plan to achieve revenue targetsCollaborate with the sales ecosystem to drive sales initiatives and partnershipsBuild a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach

What You’ll Bring To The Role

5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts. Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units.A proven track record of overachievement and hitting sales targetsAbility to articulate the business value of complex enterprise technologyCo-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plusMust live in territory (flexible work model)Fluent in English 

Things We Love

Passionate about growing your career in the largest market in software (database)Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)Familiarity with databases, develops and open source technology a plus

Why Join MongoDB

• MongoDB invests above the industry average in development of each of our new hires & continuous career development
• Accelerators up to 30%
• Comprehensive Sales trainings in MEDDIC and Command of the Message, including our Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)

About MongoDB

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 425114

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities. You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

*This role will be focus on North America, with flexibility for the candidates. Significant remote work allows us to support multiple Sales regions across the region. 

Responsibilities

• Support the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Develop Business Value Consulting collateral for internal and external use: when new MongoDB products are released, and when a gap or need of the practice is identified
• Serve as a mentor to sellers who may be unfamiliar with this role, and further improve the value selling capabilities of the rest
• Engage with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• 5+ years of proven experience as a Business/Technology Strategy Consultant with some Business Case experience
• 1-3+ years of experience working for a vendor in business value consulting role.
• Enterprise business and financial modeling experience, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Polished presentation and interpersonal skills
• Inquisitive personality to facilitate interview sessions with client roles, both business and technical stakeholders
• Experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps), RDBMS and/or NoSQL software

An Ideal Candidate

• Audible-ready, ability to adapt to customer situations 
• Enjoys working in a fast-paced sales environment
• Experience working for a software vendor

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273414990

Lotlinx is experiencing tremendous growth and has an exciting opportunity for a Market Manager based in Los Angeles. 

Role details

The Market Manager builds & maintains influential relationships with customers and dealers by creating demand for Lotlinx products, proactively offering solutions. This person will generate sales with new dealerships, increasing market penetration, and contributing revenue. They will work with client launch teams, sales development, account management, and other business partners.

Key Responsibilities

• Uncover dealer pain points/sales opportunities
• Align Lotlinx’s solutions to the dealer’s business needs
• Build consensus on proposals and secure agreements
• Ensure dealer activation and smooth transition of the relationship to account management
• Build and work a sales pipeline
• Meet activity and revenue targets
• Use best practices and knowledge of internal or external business issues to improve products/services or processes
• Act as a resource for colleagues with less experience
• Additional projects as needed

What You’ll Be Doing Day-to-Day

• Demand Creation: Identify and address the technical needs of complex, emerging, or underpenetrated prospects. Utilize a fundamental understanding of all Lotlinx’s solutions to align them with customer business needs. Drive and create new opportunities within assigned accounts. 
• Account Management: Create selling opportunities through a planned discovery process. Develop a well-rounded understanding of customer needs and proficiently translate them into tailored Lotlinx product solutions. Execute solution selling by applying a comprehensive knowledge of Lotlinx products and design processes. Drive profit growth and maximize margins by promoting value-added, long-term solutions with an emphasis on demand creation and engineering.
• Drive dealership relationships at multiple levels. Grow market share and sales.

What We Are Looking For

• In-depth knowledge and experience of automotive industry and dealerships
• Complex problem solver
• Communicative and high energy
• Self-motivated and ambitious
• Well-organized and able to multitask, managing time wisely
• Team player
• Revenue-focused
• Customer-focused
• Works independently; receives minimal guidance

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years of sales experience preferred
• Experience with presentation tools, Salesforce, and Outreach
• Proven track record of sales success
• Experience in the automotive industry is required
• Existing in-market dealer relationships highly preferred

Pay: $85,000 base salary + uncapped commissions

Benefits: Medical, Dental, Vision, Matching 401k

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square’s largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square’s most valuable and engaged single-brand sellers. 

You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. 

The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify “mutual win” opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments.    

You will: 

• Manage a book of 250 Strategic Food & Beverage Sellers
• Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
• Serve as the voice of the upmarket seller with Product Teams
• Act as a consultant and partner to high value restaurant sellers to accomplish their goals
• Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
• Partner with Strategic Account Executives on high-growth deals 
• Negotiate pricing for use-case expansion and retention of your sellers  
• Provide white glove client service and troubleshooting to ensure resolution of seller issues 
• Inform operations and program design for this segment at scale 
• Conduct quarterly business reviews with various stakeholders 

You have: 

• 3+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business
• Consistent over-performance on key sales or customer success metrics 
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering 
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders 
• Excellent written and verbal communication skills
• Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred 

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

The Role 

You’ll sit at the heart of bringing our satellites to life. You’ll lead critical ground-side test campaigns, guide cross-functional teams, and shape the systems and processes that ensure every vehicle performs flawlessly from first power-on through on-orbit activities. 

In this role, you’ll mentor others while staying close to the hardware: commanding powered spacecraft, resolving anomalies in real time, and driving readiness for launch. Your leadership will raise the bar on quality, reliability, and speed, building the foundation for repeatable, high-confidence operations.  As we evolve from hands-on procedures to a highly automated production operation, you’ll define the standards, tools, and best practices that make that transformation possible. Your work will directly influence how we scale, how we operate, and how fast we can put new capability on-orbit. 

If you thrive at the intersection of engineering rigor, system-level thinking, and high-stakes operations, this role puts you in a unique position to shape the future of production test at K2 Space. 

 Responsibilities 

• Operate spacecraft (interpret telemetry, send commands) during system tests at the factory, test facilities, launch sites, and during pre-launch operations 

• Collaborate with design and systems engineers to define test plans with pass/fail criteria for vehicle checkouts 

• Mentor more junior members of the team 

• Interface with customers to scope testing performed on their payloads, based on expected functions and failure modes of interest 

• Manage relationships with launch vehicle providers, including contractual deliverables such as interface control documents and environmental test plan justifications 

• Assess risks associated with different integration and test approaches, justify test reductions and optimize vehicle build/test flows for at-rate production 

• Own and maintain HITL table configuration and build out, including the test racks 

• Influence the design of the vehicle’s flight software and the supporting in-house tools that operators use daily 

• Understand vehicle operations and become an expert for multiple subsystems on the vehicle 

• Support pre-launch activities at the launch provider’s payload processing facility 

Qualifications 

• Bachelor’s degree in electrical, aerospace, mechanical, computer, or other relevant engineering discipline 

• 5+ years of experience in an integration/test/automation engineering role 

• 3+ years of experience testing and troubleshooting spacecraft and their related components and systems, including subsystem checkouts and system acceptance testing 

• Experience with environmental testing, such as thermal vacuum or random vibration 

• Experience working in a clean room and with ESD-sensitive equipment 

• Hands-on experience using electrical test equipment (PSU, Oscilloscope, DMM, etc.) 

• Hands-on experience with HITL or Flatsat software verification testbeds 

• Excellent conflict resolution and negotiation skills 

Nice to Have 

• Background in designing test architectures or building automated test frameworks 

• Proficient in Python and/or Rust 

• Experience with Linux systems 

• Experience managing contractual interfaces (e.g. customer, launch vehicle) 

Compensation and Benefits 

• Base salary range for this role is $140,000 - $175,000 + equity in the company 

• Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 

• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

The Role 

As an Integration & Test Engineer, you’ll be the last line of defense for all operations when the satellite is powered. Acting as a satellite controller, you’ll be in the driver’s seat of the satellite; all satellite activities go through you. Using a first principles approach, you’ll be responsible for defining test plans that simulate all modes of flight, dictating what the vehicle needs to do, when, why, and how often. Your work will span most technical disciplines at the company and will require you to build consensus from multiple teams. Initial ground and on-orbit operations will be more manual but quickly grow into fully automated activities. As you build your knowledge of the vehicle through manual procedures and vehicle control, you’ll be positioned to take the next step with the Vehicle Operations team towards a fully automated future.   

Responsibilities 

• Collaborate with design and systems engineers to define test plans with pass/fail criteria for vehicle checkouts 

• Develop test procedures used to confirm spacecraft hardware and software flightworthiness 

• Operate spacecraft (interpret telemetry, send commands) during system tests at the factory, test facilities, launch sites, and during pre-launch operations 

• Investigate and troubleshoot vehicle issues and drive further actions to reduce future failures  

• Understand general vehicle operations and become expert for at least 1 subsystem on the vehicle 

• Regularly lead and organize vehicle operations activities for the integration campaign  

• Act as a test conductor (and POC, if offsite) for environmental test campaigns  

• Own and maintain HITL table configuration and build out, including the racks 

• Create and release harness drawings for required ground support equipment 

• Support pre-launch activities at the launch provider’s payload processing facility  

• Support Mission Operations by acting as a satellite controller while vehicle is on-orbit 

Qualifications 

• Bachelor’s degree in electrical, aerospace, mechanical, computer, or other engineering discipline 

• 2+ years of experience in an integration/test/automation engineering role (includes internships and design/build/compete extracurricular projects) 

• Experience testing and troubleshooting spacecraft and their related components and systems, including subsystem checkouts and system acceptance testing 

• Experience with environmental testing, such as thermal vacuum or random vibration 

• Experience working in a clean room and with ESD-sensitive equipment 

• Hands-on experience using electrical test equipment (PSU, Oscilloscope, DMM, etc.) 

• Hands-on experience with HITL or Flatsat software verification testbeds 

• Excellent conflict resolution and negotiation skills 

Nice to Have 

• Proficient in Python and/or Rust 

• Experience with Linux systems 

• Experience managing contractual interfaces (e.g. customer, launch vehicle) 

Compensation and Benefits 

• Base salary range for this role is $100,000 - $140,000 + equity in the company 

• Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level 

• Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks 

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

What you’ll do 

• Develop and execute a sales plan to drive revenue growth and expand customer and market share in your territory.
• Achieve or exceed individual closed-won quota consistently while maintaining a robust pipeline equating to [3-4x] of expected throughput.
• Engage in proactive prospecting and field sales activities to identify and close new business opportunities.
• Serve as the primary point of contact for customer needs, providing exceptional service and resolving escalations.
• Collaborate with Sales Leads and cross-functional teams to drive account-based marketing campaigns and lead-nurturing initiatives.
• Build and maintain long-term relationships with customers, understanding their challenges and positioning solutions to meet their needs.
• Provide qualitative and quantitative updates on pipeline health and pacing to quota during weekly sales calls.
• Deliver effective presentations, solution proposals, and negotiations tailored to customer needs, ensuring seamless hand-offs to onboarding/success teams post-sale.
• Collect and relay customer feedback to inform Product Marketing and improve offerings.

What we’re looking for

• Curiosity - an insatiable appetite to understand customers’ challenges; a lifelong learner
• Hustler - analytical, data-driven, trend identifier 
• Adaptability - you’re highly flexible and responsive to changing external conditions
• Leader - empathetic, clear communication, community builder 
• Communicator - creative, innovative, strategic
• Bachelor’s degree in a business-related discipline (marketing, sales, finance, economics)
• 1 - 3+ years of experience (preferably 1+ years as a front-line field sales)
• Excellent communication, interpersonal, and organizational skills
• Strong writing, strategic thinking, and planning skills
• Extremely ambitious, hard working and self motivated
• Results and detail-oriented
• Ability to adapt, learn and operate with a growth mindset
• Highly creative and tries to solve problems in new and innovative ways
• Executive presence 
• Proficiency in Google Suite (docs, slides, sheets)

Nice-to-haves

• Proficiency in Salesforce, SalesLoft, or similar CRM / sales engagement tools

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our San Diego office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Who we are

At ProFood, we're building Infrastructure for Better Food. We are an international owner-developer specializing in real estate for food-focused businesses. We build and manage the entire spectrum of food production and distribution real estate. 

Since 2019, we have built, leased and managed over 5M square feet of space for food production, processing, storage and distribution.

Our development approach is based on a deep understanding of the needs of food businesses, as well as the design and engineering principles required to build and operate complex production facilities

What you’ll do

• Identify, qualify, and manage tenants from prospect to signed LOI, including direct negotiation of terms and collaboration with internal teams to ensure alignment with development and acquisition strategy.
• Build and manage a targeted outbound strategy to identify potential tenants, referral sources, and strategic partners aligned with our industrial real estate portfolio.
• Develop deep knowledge of food manufacturing operations, space requirements, workflows, and growth constraints to inform outreach, deal structuring, and lease terms.
• Proactively build and maintain relationships with brokers, consultants, suppliers, operators, and other industry stakeholders who can provide insight, introductions, and deal opportunities.
• Track, prioritize, and cultivate relationships over time, distinguishing between surface-level contacts and high-value, long-term partners.
• Work closely with development, acquisition, construction, and internal leadership teams to translate tenant requirements into actionable project plans and deal structures.
• Manage the deal process from start to finish while leveraging mentorship and internal guidance as needed.Build and manage a targeted outbound strategy to identify potential tenants, referral sources, and strategic partners aligned with our development focus.

What we’re looking for

• 4-6 years of experience in the commercial/industrial/retail real estate sector.
• Experience in leasing, acquisitions, development, or asset management for an investment platform, national developer, or top commercial brokerage.
• Deep functional knowledge of the real estate leasing process, understanding key value drivers for both the Landlord and Tenant in a LOI negotiation.
• Excellent time management/organizational skills.
• Strong verbal and written communication skills.
• Highly motivated, driven, self-starter, determined to achieve measurable results.
• Ability to work in a fast-paced team environment.
• Strong entrepreneurial spirit, self-motivated, and coachable.
• Non-residential experience (Commercial and Industrial exp).

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you should know

This role is based in our New York office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

The base salary range for this role is $106,000 to $125,000 per year.

Add’l Incentive Compensation: Individuals can earn an estimated annual incentive compensation range of $31,000 - $37,500 when meeting performance expectations. Actual incentive compensation varies based on individual sales performance and targets.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

Benefits Are Subject To Change At The Company's Discretion.

Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

The Opportunity

We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This is a fully remote position. We are looking for someone based in Southern California who is able to travel to customers in their territory. 

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

The Opportunity

We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This is a fully remote position. We are looking for someone based in the Seattle area who is able to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

California Salary Range: $170,000 - $230,000 (80/20 split)

Smartsheet is seeking change agents to join our Large Enterprise Organization as an Large Enterprise Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the enterprise sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Large Enterprise Sales Organization based in the US and reports to a Regional Director, West Coast Enterprise Sales

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business (Verticals High Tech, Semiconductor, Healthcare Life Sciences, Finserve, Retail)
• Execute a solution-based sales process encompassing multiple groups within Enterprise Accounts or equivalent to 15k+ employee size
• Manage strategic renewals with IT and the Business Units within Large Enterprise Accounts
• Develop and prospect whitespace opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint into other departments within the account and drive revenue or growth during renewals
• Articulate and demonstrate Smartsheet's unique organizational solutions and functional value
• Facilitate and manage the partnerships with Sales Engineers, Solutions Consultants, Sales Development and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 7+ years of years of full cycle sales experience (prospecting to close) in a technology oriented field. SaaS is highly preferred.
• 3+ years experience working with Enterprise level accounts (>10,000 employee size)
• 3+ years of experience maintaining customer relationships and maintaining relationships in a B2B environment
• Experience prospecting and managing a designated territory to maximize revenue growth
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• A data-driven sales approach that informs your process and guidance to customers
• Ability to manage strategic interactions with senior level management
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Using AI to help you tell a story - early wins with tools like Claude, ChatGpt, Gemini 
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Smartsheet is looking for an Account Executive, Strategic Accounts to play a leadership role in executing our Strategic Accounts sales strategy to rapidly expand a defined set of Global 2000 accounts. This position will be responsible for driving executive engagement, selling solutions and delivering substantial growth in software and services bookings, with both net new and expansion customers. A proven track record of exceeding quota with tenacity, great attitude, accountability, high energy, integrity, and discipline is crucial to success on the Strategic Accounts Team.

This high profile role will work to cover a number of named accounts in the West territory and will report to the Regional Director of Strategic Accounts.

Responsibilities: 

• Consistently exceed quarterly and annual software and services sales quotas
• Effectively forecast, manage a diverse pipeline and consistently achieve performance metrics
• Provide account and selling team leadership, drive sales strategy and develop accounts over a multi-year time horizon
• Create & maintain actionable account plans
• Collaborate with internal cross-functional experts and external partners
• Drive a positive customer experience and outcomes throughout the customer journey
• Actively engage and sell to both Line of Business (LOB), Functional Areas and IT departments.
• Manage and execute both a transactional land/expand selling motion and a value-based solution motion
• Leverage MEDDICC during the sales process
• Build and maintain relationships with VP+, C-suite executives and key decision-makers.
• Demonstrate a winning, competitive, and positive mindset, with a focus on continuous improvement
• Evangelize the functional and solution value of Smartsheet
• Utilize data and PLG signals to drive sales strategies and decisions.

You Have: 

• Proven experience in enterprise (G2K), complex software solution sales.  
• 5-10+ Years of Enterprise sales experience
• Track record of consistently exceeding quota
• Minimum of 3+ years tenure in previous roles, demonstrating company loyalty and growth trajectory.
• Demonstrated ability to prospect, build demand and hunt in a defined territory.
• Strong experience in team-based strategic account planning, development and execution.
• Enabled on a value selling methodology like Force Mgmt, Sandler, Value Selling Framework or other.
• Executive presence with proven ability to engage with VP+ and C-suite executives.
• Strong desire for face-to-face customer engagement and willingness to travel (30%-50%).
• Strong presentation skills.
• Data-driven, with a keen focus on leveraging PLG signals in sales strategies.
• Excellent communication, negotiation, and interpersonal skills.
• High emotional intelligence and mental agility.
• Bachelor’s degree is preferred.

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

ABOUT THE ROLE

We are looking for a Staff Product Manager, Digital Manga to lead strategy, vision, and roadmap development for our digital manga business. Reporting to the Director of Product Management, Flywheel & Ecosystem, you will oversee end-to-end product experiences across mobile, web, and cross-platform integrations with an eye towards supporting user growth and engagement within the platform. We are seeking someone experienced in digital media, and accomplished at building global, scalable products that blend content and commerce--and if you passion for manga that's even better!

This Product Manager plays an important role in shaping the future of how fans experience manga digitally at Crunchyroll. It will work at the intersection of content, technology, and fandom with one of the largest anime and manga communities in the world.

This is a hybrid position based in Los Angeles.

We work a hybrid schedule, in-office three days a week; Tuesday, Wednesday, and Thursday.

ABOUT THE TEAM

This is an exciting time to join Crunchyroll's Product Team. As we expand our global footprint, we're shaping the future of anime and manga fandom – across streaming, digital manga, e-commerce, events, and gaming. We are at the heart of building experiences that millions of passionate fans enjoy every day. We're on a mission to create anime-centered products that delight subscribers and bring fans closer to the stories, characters, and communities they love.

Our Digital Manga Product Management team is shaping the future of digital manga at Crunchyroll. In close partnership with our business and marketing teams, we guide the product roadmap that delivers a world-class digital manga reading experience to our passionate fan base.

IN THE ROLE

• Define the north star vision for the digital manga product within the broader streaming and fandom ecosystem.
• Develop the multi-year roadmap that integrates manga reading experiences, monetization models (subscription, microtransactions, bundles), cross-platform user journeys, and regional expansion.
• Collaborate closely with Engineering and development partners to turn a strong Product vision into reality by defining requirements, shaping scalable solutions, and delivering high-quality experiences that delight manga fans worldwide.
• Partner with executives and cross-functional leaders to align product strategy with business growth goals and fan engagement objectives.
• Collaborate with Product Management partners to create seamless discovery and crossover journeys between streaming, store, and manga products
• Partner with lifecycle marketing, CRM, and commerce to enable cross-sell, upsell, and retention campaigns.
• Define and track success metrics: engagement, retention, conversion, ARPU, opt-ins, etc.
• Continuously identify new growth opportunities through emerging technologies, user feedback, and competitive analysis.
• Lead Large, cross-functional initiatives.
• Possess a desire to move initiatives forward.

REQUIREMENTS

We get excited about candidates, like you, because…

• 7+ years of product management experience.
• Proven track record building and scaling consumer-facing digital products (media, publishing, e-commerce preferred).
• Strong understanding of monetization models (subscriptions, microtransactions, digital storefronts).
• Experience with global launches including localization, compliance, and regional user behavior differences.
• Background in cross-platform ecosystems (streaming, games, apps).
• Familiarity with structured data, personalization systems, or recommendations APIs.
• Strong data acumen with ability to design experiments and drive insight-driven strategy.

NICE TO HAVE

• Japanese language proficiency

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

#LifeAtCrunchyroll #LI-Hybrid

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Director, Strategic Partnerships at Via, you'll drive revenue growth across the North American Western territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and real-world impact, on a team that believes better cities start with better transportation. 

About the Role:

• Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
• Own and execute go-to-market strategy for the West's unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
• Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
• Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
• Represent Via at the most senior levels in your market, actively shaping how modern mobility is understood across the region through conferences, industry events, and thought leadership
• Bring structured, high-value market intelligence to product and strategy teams, translating on-the-ground insight from cities and operators into decisions that shape how Via thinks, builds, and competes across the market

About You:

• 10+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
• A track record of owning and winning complex, high-value, and multi-stakeholder deals where outcomes are built on trust and influence
• Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs to drive strategic decisions and build compelling narratives
• Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal
• A motivated self-starter who turns ambiguity into momentum; you shape the approach, set the pace, and raise the standard for how things get done
• Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
• A natural leader who views success as a team effort and thrives in high-ownership environments

What We Offer:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $150,000-$210,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

Via is an equal opportunity employer.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Senior Enterprise Account Executive at Via, you'll drive revenue growth across the North American Western territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and real-world impact, on a team that believes better cities start with better transportation.

About the Role:

• Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
• Executing go-to-market plans for West’s unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
• Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
• Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
• Representing Via externally in your market, contributing to how modern mobility is understood across the region through conferences, industry events, and thought leadership
• Sharing market intelligence with product and strategy teams, contributing on-the-ground insight from what cities and operators actually need

About You:

• 6+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
• A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence
• Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative
• Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal
• Curious, resourceful, and comfortable in ambiguity; you don't wait for perfect conditions to start moving
• Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
• A natural collaborator who views success as a team effort and thrives in high-ownership environments

What We Offer:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $145,000-$165,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

Via is an equal opportunity employer.

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

About the Role

We are looking for a Sales Engineer who combines strong technical problem solving skills with customer/partner-facing relationship management and operational leadership.

In this role, you will manage complex technical relationships with POS providers and restaurant partners, support strategic integrations, and handle escalated operational requests for high-visibility customers.

You will act as the bridge between Product, Engineering, Operations, Customer Success, Sales, and external partners, ensuring technical excellence while improving internal processes and customer outcomes.

This is a highly autonomous, impact-driven role with the opportunity to influence technical decisions, shape engagement models, and continuously improve our production standards.

What you will do

Technical Account Management & Partner Ownership

• Own merchant technical discoveries (Sales Eng), technical deployment, and execution for both one-to-one and scaled partner engagements
• Support Enterprise and Strategic Sales Engineering in pre-sales technical conversations
• Ensure smooth integration and expansion of new technology solutions

Technical Operations & Escalation Management

• Handle complex escalated technical requests from internal teams and high-visibility customers
• Diagnose, troubleshoot, and resolve production issues with urgency and empathy
• Perform configuration changes, deployments, and product expansions
• Establish clear scope, documentation, and ETA expectations for technical engagements
• Develop workarounds and scalable solutions when standard paths do not exist

Product & Engineering Collaboration

• Partner closely with Product, Engineering, Operations, and Customer Success teams
• Collect and document partner feedback and prioritize feature requests
• Contribute to improving product reliability and market offering
• Influence technical decisions and propose innovative solutions

Process & Automation Improvement

• Identify gaps and inefficiencies in tools, workflows, and engagement models
• Develop automation tools and scripts to increase efficiency
• Improve internal production standards and documentation
• Manage and prioritize support tickets to ensure timely resolution

What we are looking for

Experience

• 3 to 5 years of customer-facing technical support, technical operations, or technical account management experience
• Experience managing technical projects or coordinating implementations
• Experience working with POS systems, restaurant technology, or delivery platforms is highly preferred
• Experience working in production systems in cloud environments such as GCP or AWS

Technical Skills

• Strong technical troubleshooting and root cause analysis skills
• Strong knowledge of SQL
• Familiar with at least one language, JS or Python preferred
• Familiarity with APIs and high-level software architecture concepts
• Experience with monitoring tools and production systems
• Experience with JIRA or similar project management tools is a plus

Core Competencies

• Strong ownership mentality and bias for action
• Ability to manage complex escalations calmly and effectively
• Detail-oriented and highly organized
• Ability to thrive in fast-moving and ambiguous environments
• Excellent cross-functional collaboration skills
• Proactive mindset focused on process improvement and operational excellence

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
  • Discretionary vacation days
  • 8 paid holidays per year
  • Paid sick time
  • Paid Bereavement leave
  • Paid Parental Leave

About the Role

As a Strategy Director, you’ll deliver customer-centric, spatial, and retail strategic expertise for one of our top-tier technology clients. You will bring hardware and digital products to life through best-in-class events, global trade shows, pop-ups, in-store activations, and on-device content working closely with internal leadership to turn brand campaigns into welcoming interactive experiences. We are looking for a dynamic candidate to champion the "phygital" (physical + digital) landscape who is passionate about creating immersive environments and seeking new opportunities to create impactful work in an ever-evolving space. Your job is to define how our clients’ brands live, behave, and sell in the real world—and how those moments seamlessly connect to the purchase journey.

Responsibilities:

• Evaluate client objectives and product roadmaps to design compelling physical footprints, defining how attendees move through a space—whether it is a global trade show booth or a local retail pop-up.
• Develop retail engagement strategies that drive product understanding and consideration, specifically for consumer electronics, phones, wearables, and smart home devices. Go beyond the data. Determine how people actually move through spaces to identify friction points and "magic moments" with these devices in a physical space.
• Strategize the connection between physical events and digital ecosystems, ensuring on-ground activations are amplified socially and digitally to drive earned media and long-term loyalty.
• Define what "success" looks like across the various experiences. Move beyond foot traffic to measure dwell time, sentiment, and digital behavior and conversions.
• Lead the strategic narrative for new business pitches within the experiential and retail sector, translating complex business challenges into innovative, spatial strategic visions that win work.
• Identify and pursue proactive growth opportunities within the US market to expand the agency's experiential portfolio.
• Cultivate strong relationships with senior marketing leaders at prospective client organizations, acting as a trusted advisor on the future of retail and events.
• Collaborate hand-in-glove with Creative Directors, Technologists, and Fabrication partners to ensure strategic concepts are feasible, buildable, and impactful.
• Champion high standards for interactive design, pushing the boundaries of what is possible in physical brand activations.

About You

The essentials:

• 9+ years of experience in strategy, specifically at least 5 years in experiential marketing, brand activation, and/or retail strategy.
• Must be based in the US (California or New York preferred).
• Current or recent experience working in an agency environment.
• Deep knowledge of consumer electronics, hardware, or tech brands, with an understanding of how to market a physical product in a physical space.
• Strong spatial awareness with the ability to look at a floor plan or a render and identify user journeys, dwell times, and engagement opportunities.
• Understand how to design for dopamine, belonging, and memory, not just for aesthetic appeal.
• Led or supported strategy for major global rollouts or high-impact "drop" culture activations.
• A proven track record of successfully winning new business and leading or supporting complex pitch processes for events or experiential agencies.
• Exceptional ability to articulate complex ideas (like AI integration or ecosystem connectivity) into simple, human-centric physical experiences.
• Resilience and adaptability to work in a fast-paced environment where event deadlines are immovable.

Not a must, but a plus:

• Experience working specifically with large-scale tech ecosystems.
• BA/BS/MA degree in marketing, business, communications, or a related field.
• A portfolio demonstrating success in major trade shows (e.g., CES, MWC) or large-scale retail installations.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

About the Role

As a Strategy Director, you’ll deliver customer-centric, spatial, and retail strategic expertise for one of our top-tier technology clients. You will bring hardware and digital products to life through best-in-class events, global trade shows, pop-ups, in-store activations, and on-device content working closely with internal leadership to turn brand campaigns into welcoming interactive experiences. We are looking for a dynamic candidate to champion the "phygital" (physical + digital) landscape who is passionate about creating immersive environments and seeking new opportunities to create impactful work in an ever-evolving space. Your job is to define how our clients’ brands live, behave, and sell in the real world—and how those moments seamlessly connect to the purchase journey.

Responsibilities:

• Evaluate client objectives and product roadmaps to design compelling physical footprints, defining how attendees move through a space—whether it is a global trade show booth or a local retail pop-up.
• Develop retail engagement strategies that drive product understanding and consideration, specifically for consumer electronics, phones, wearables, and smart home devices. Go beyond the data. Determine how people actually move through spaces to identify friction points and "magic moments" with these devices in a physical space.
• Strategize the connection between physical events and digital ecosystems, ensuring on-ground activations are amplified socially and digitally to drive earned media and long-term loyalty.
• Define what "success" looks like across the various experiences. Move beyond foot traffic to measure dwell time, sentiment, and digital behavior and conversions.
• Lead the strategic narrative for new business pitches within the experiential and retail sector, translating complex business challenges into innovative, spatial strategic visions that win work.
• Identify and pursue proactive growth opportunities within the US market to expand the agency's experiential portfolio.
• Cultivate strong relationships with senior marketing leaders at prospective client organizations, acting as a trusted advisor on the future of retail and events.
• Collaborate hand-in-glove with Creative Directors, Technologists, and Fabrication partners to ensure strategic concepts are feasible, buildable, and impactful.
• Champion high standards for interactive design, pushing the boundaries of what is possible in physical brand activations.

About You

The essentials:

• 9+ years of experience in strategy, specifically at least 5 years in experiential marketing, brand activation, and/or retail strategy.
• Must be based in the US (California or New York preferred).
• Current or recent experience working in an agency environment.
• Deep knowledge of consumer electronics, hardware, or tech brands, with an understanding of how to market a physical product in a physical space.
• Strong spatial awareness with the ability to look at a floor plan or a render and identify user journeys, dwell times, and engagement opportunities.
• Understand how to design for dopamine, belonging, and memory, not just for aesthetic appeal.
• Led or supported strategy for major global rollouts or high-impact "drop" culture activations.
• A proven track record of successfully winning new business and leading or supporting complex pitch processes for events or experiential agencies.
• Exceptional ability to articulate complex ideas (like AI integration or ecosystem connectivity) into simple, human-centric physical experiences.
• Resilience and adaptability to work in a fast-paced environment where event deadlines are immovable.

Not a must, but a plus:

• Experience working specifically with large-scale tech ecosystems.
• BA/BS/MA degree in marketing, business, communications, or a related field.
• A portfolio demonstrating success in major trade shows (e.g., CES, MWC) or large-scale retail installations.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1