Management Consultant Jobs in Costa Rica.
All active Management Consultant roles based in Costa Rica.
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Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hardworking people who are lifelong learners.
About The Role
As an Associate Consultant, you will work in a multifaceted role in collaboration with our Strategy, Project Management, Design, and Technology teams. You will support senior team members on our projects as you build up your experience in the role.You enjoy solving complex business problems by creating smart, intuitive, and human-centred experiences. You have an excellent eye for detail, love to learn, and enjoy new challenges, including leveraging the potential of AI. Technology excites you and you’re on top of emerging trends.
What You'll Do
- Assist in the creation of digital solutions for a variety of clients and verticals
- Gain expertise as a design and technology thought leader in a number of industries
- Support the broader team in understanding and interpreting our client’s business challenges and goals
- Collaborate with our Design and Technology teams to deliver elegant user experiences, including the evolving landscape of AI
- Gather information on our client’s business processes, critical success factors, marketplace, and competitive standing through interviews and research
- Coordinate and participate in user experience design thinking workshops, technology architecture workshops and, project planning and delivery activities
- Structure presentations, documentation, request for proposal responses, and other collateral
Qualifications
- Previous experience in consulting, user experience and/or software development is an asset
- A demonstrable passion for and understanding of great user experiences and technology
- Excellent writing competency and communication skills in English
- A constant desire to learn more about the latest technology trends
- Strong problem-solving ability
- Self-motivated individual with a desire to do their best every day
- Ability to work in a team environment and independently
- Comfortable with presenting and public speaking is an asset
Perks and Benefits
- Mentorship Program
- Comprehensive Health & Wellness Benefits Package
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hardworking people who are lifelong learners.
What You'll Do
As a Consultant, Strategy & Technology, you excel at collaborating with other team members to deliver digital projects and will guide our clients through our Design Thinking Process to deliver cutting edge user experiences.
Understanding and solving complex business problems comes naturally to you. You will collaborate with the wider team and our clients through brainstorming, the creation of impactful end user experiences, and technical delivery and implementation. The ideal candidate will bring to the table a demonstrable passion for designing smart, intuitive, and human-centred experiences, including leveraging the potential of AI.
In this multifaceted role you will be exposed to and will work in collaboration with our Strategy, Project Management, User Experience (UX) Design, and Technology teams.
What You'll Do
- Support senior team members on projects varying in size – from smaller rapid-to-market initiatives through to large-scale digital transformation
- Assist in the creation of digital solutions for a variety of clients and verticals
- Help lead and participate in user experience design thinking workshops with our clients
- Play a key role in understanding and interpreting our clients business challenges and goals, and collaborate with our design and technology teams to deliver elegant user experiences
- Gather information on our client’s business processes, critical success factors, and competitive standing through interviews and research
- Project management and coordination
- Be a design and technology thought leader on existing and emerging technology trends, including the evolving landscape of AI
- Structure presentations, documentation, request for proposal responses, and other collatera
Qualifications
- Minimum 2+ years of relevant experience
- Experience in being a part of strategy, design, and/or technology engagements
- A demonstrable passion for user experience, digital design, and technology
- Strong track record in liaising with and collaborating with clients
- A keen interest to learn more about the latest technologies
- An appreciation for great digital design
- Excellent written competency and communication skills in English
- An analytical mindset
- Strong problem-solving ability
- Self-motivated individual with a desire to do their best every day
- Ability to work in a team environment and independently
- Comfortable with presenting and public speaking
Perks and Benefits
- Mentorship Program
- Comprehensive Health & Wellness Benefits Package
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hardworking people who are lifelong learners.
About The Role
As a Senior Consultant, you will lead cross-functional teams of consultants, designers, and developers through medium and large-scale digital projects and will guide our clients through our Design Thinking Process to deliver cutting edge user experiences.
As a senior member of the team, you have previously worked with clients from a diverse set of industries. You will use your experience to solve complex business problems and you will collaborate with and lead our clients through early brainstorming, the creation of impactful user experiences, through to technical delivery and implementation, including leveraging the potential of AI. The ideal candidate will bring to the table a demonstrable experience in leading teams and mentoring junior team members.
In this multifaceted role you will be exposed to and will work in collaboration with our Strategy, Project Management, User Experience (UX) Design, and Technology teams.
What You'll Do
- As a senior member of the Consulting team you will support the engagement lead on projects varying in size – from smaller rapid-to-market initiatives through to large-scale digital transformations
- You will use your experience to strategize and create digital solutions for a variety of clients and verticals
- Help lead & participate in user experience design thinking workshops with our clients
- Play a key role in understanding and interpreting our clients business challenges and goals, and working with our design and technology teams to deliver elegant user experiences
- Ensure client goals and project timelines are met
- Be a design and technology thought leader on existing and emerging technology trends, including the evolving landscape of AI
- Structure presentations, documentation, request for proposal responses, and other collateral
- Mentor junior members of the team
Qualifications
- Minimum 4+ years of relevant experience
- Experience in leading strategy, design, and technology teams through medium and large-scale digital projects
- A clear understanding of management, business, and finance processes
- Strong track record in liaising with and collaborating with clients
- A demonstrable passion for user experience, digital design, and technology
- A constant desire to learn more about the latest technologies
- A keen eye for great digital design
- Excellent communication skills in English
- Strong track record of public speaking
- An analytical mindset
- Strong problem-solving ability
- Ability to work in a team environment and independently
- Experience in mentoring other team member
Perks and Benefits
- Mentorship Program
- Comprehensive Health & Wellness Benefits Package
- Annual tech & travel allowance
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Senior Technical Consultant
About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
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Business Insider named us an “enterprise startup to bet your career on”
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Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
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Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
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Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Sr. Technical Consultant (Post Sales) to join our growing team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives. You will be defining and driving best practices, working with customer business and technical stakeholders. You will help Workato extend the functionality of our product and continuously improve our engagement best practices. This is a remote role; candidates based anywhere in India are welcome to apply! In this role, your responsibilities would include:
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Onboarding new customers onto Workato’s platform by providing technical consulting, guidance, and enablement to customers to achieve value quickly
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Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers
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Sharing best practices from a business and technical perspective, related to deployment models and governance structures
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Working closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements, while managing customer expectations
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Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries
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Becoming a trusted customer advisor and a customer advocate within Workato
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Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations
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Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and enabling our extended team
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Prioritizing and delivering an outstanding customer service experience to Workato customers
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Manage multiple priorities and projects simultaneously, as well as any other duties that may be assigned from time to time
Requirements
Qualifications / Experience / Technical Skills
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5+ years of hands-on experience in solutions and implementation consulting
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Knowledge and understanding of integrations and system design principles
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Good understanding of technology and industry trends, especially in the app integration space
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Demonstrated implementation of quality integration solutions by applying best practices
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Demonstrated good understanding of on-premise infrastructure & cloud-based deployments, configurations along with monitoring & management
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Demonstrated understanding of the SDLC & end-to-end experience in developing, supporting & troubleshooting integrations
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Demonstrated ability to create quality technical documentation
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Experience working with at least one (1) Integration Platforms such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite
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Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / SAP is a plus
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Experience with web development frameworks and knowledge of JS frontend and backend is a plus
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Experience with OEM or embedded SaaS solutions is a plus
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Experience embedding third-party integrations or iFrames into web app is a plus
Soft Skills / Personal Characteristics
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Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact
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Critical thinking, and analytical skills with an entrepreneurial and proactive mindset
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Ability to effectively prioritize tasks and manage time, even under high-pressure situations
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Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience
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Fast learner who can independently conduct extensive research and quickly synthesize ideas, information, and options
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Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge
#LI-NJ1
(REQ ID: 2537)
Ready to apply?
Apply to Workato
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
The Varicent Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program. The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment. This will require building strong relationship with all stakeholders and supporting business goals by solving go to market challenges with innovative solutions. This will include answering product, process and solution specific questions as well as proactively monitoring existing solutions for optimal performance. Adapting and evolving existing solution with net new implementation and adoption of new features and functionality will help further drive the value of Varicent solutions. Working in tandem with the primary TAM, the Associate TAM will play an integral role in owning the customer’s technical success and supporting all system and solution–focused conversations.
KEY RESPONSIBILITIES
- Advanced SQL is mandatory
- Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers.
- Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies.
- Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment.
- Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM.
- Prepare and share monthly performance, utilization, and support-related metric summaries.
- Analyze solution usage and data patterns to help identify potential issues or areas for optimization.
- Assist in implementing proactive maintenance actions and solution improvements.
- Collaborate with TAMs and Internal teams to troubleshoot errors, investigate defects, and support solution optimization efforts.
- Identify opportunities for customer value realization and surface to the primary TAM for strategic review.
- Contribute to customer conversations that frame Varicent products as targeted solutions to process challenges, enabling thoughtful upsell, cross-sell, and expansion motions.
- Parter with the TAM team to support sustainable customer engagement, project outcomes, and product adoption.
- Contribute to planning and estimating tasks within the Technical Success journey, ensuring alignment within available customer VIP entitlement.
- Work with internal stakeholders to understand change management processes and assist in recommending improvements where appropriate.
- Collaborate with TAMs to maintain reusable object repository.
EDUCATION & EXPERIENCE
- At least 5 years of experience in IT Consulting, Enterprise Software Implementation
- Prior experience with Query Based Languages and Relational Databases
- Technical data skills including strong experience with SQL data manipulation, Microsoft Excel
- Preferred: Understanding of Sales Performance Management domain
- Strongly Preferred: Hands on experience of Varicent software products (Administering, implementing and / or supporting)
- Basic knowledge of system configurations, data models, and data integration best practice concepts.
PERFORMANCE BASED SUCCESS CRITERIA
1-3 Months
During this time, the Associate Technical Account Manager will successfully:
- Familiarize oneself with company culture, policies, escalation paths, and internal systems.
- Training and onboarding will be completed.
- Learn the various systems used in daily operations.
- Participation in team meetings and events.
Success Indicators:
- Complete all onboarding activities and training with passing grades
- Seen by peers as responsive and professional
- Demonstrate curiosity and engagement
4-6 Months
During this time, the Associate Technical Account Manager will successfully:
- Begin managing defined customer work triaged by your Technical Account Manager cohorts.
- Adhere to VIP program deliverables including task tracking against active initiatives.
- Begin to prioritize tasks, escalate blockers, communicate effectively and demonstrate problem resolution, personal growth, and adaptability.
- Support data validation, report creation, performance troubleshooting, and config changes as needed.
Success Indicators:
- Complete assigned technical work with some oversight
- Demonstrate an understanding of model structure and customer needs
- Provide meaningful updates and documentation
7 Months & beyond
During this time, the Associate Technical Account Manager will successfully:
- Candidate will manage a full client portfolio.
- Operate as a trusted technical partner, supporting the TAM at a strategic level.
- Independently deliver core TAM activities
- Configuration work
- Troubleshooting & support
- Documentation of changes and existing build
- Generating usage, performance, and status reporting (flagging important data points)
- Participate in journey/plan execution
After 12 months should be able to perform all duties of a TAM
- Performing a complete Annual Health Check
- Articulate findings, risks, and recommendations
- Support value tracking & outcomes
- Support cross selling initiatives by documenting use cases and your portfolio’s technical needs
Success Indicators:
- Customer confidence and satisfaction
- Portfolio managed with minimal oversight and escalation
- High-quality delivery within contractual hours
- Annual Health Check completed independently
Ready to apply?
Apply to Varicent
Accounting Analyst (Costa Rica)
We Breathe Life Into Data
At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.
As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.
For this role, we have partnered with an Employer of Record (EoR) vendor, which allows us to collaborate with contingent professionals across different regions. Please note that for this position, you will be employed directly by our EoR who will be responsible for all employer obligations, including payroll, benefits, and local HR support, and you will be contracted out to Komodo Health. Our recruitment team will elaborate on this further in our introduction conversations.
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The Team: The Accounting team at Komodo Health serves as the analytical backbone of our global operations, ensuring financial integrity and transparency through rigorous standards and innovative processes. We partner across every department to transform complex data into the financial clarity needed to scale our mission of reducing the global burden of disease. The Mission & Opportunity As the Accounting Analyst, you are the owner of Komodo Health’s "financial front door." This role is the essential engine behind our scale, managing the full-cycle flow of funds and transforming raw billing data into the high-integrity financial records our leadership relies on to make world-changing decisions. You aren’t just processing paperwork; you are building critical trust with our global vendors and colleagues by ensuring every invoice is coded accurately and every employee is reimbursed promptly. By maintaining our financial commitments with extreme precision and speed, you create the operational agility necessary to further our mission of reducing the global burden of disease. |
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Looking back at your first 12 months you will have:
Key Responsibilities
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What you bring to Komodo Health (required):
Nice to Have Skills:
At Komodo, we value "Delivering the Wow" through innovation. As an Accounting Analyst, you can leverage GenAI tools to:
#LI-REMOTE |
Komodo's AI Standard
At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success.
Join us in shaping the future of healthcare intelligence.
Where You’ll Work
Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we're building intentional in-office rhythms alongside the flexibility that's core to how we work. Whatever your setup, expectations will always be clear before you join.
Equal Opportunity Statement
Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By submitting your application, you acknowledge that you have read and understand Komodo Health’s Privacy Notice for Employees and Contractors.
This notice explains how we collect, use, and retain applicant data.
Ready to apply?
Apply to Komodo Health
Costa Rica
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
About the Team & The Opportunity
As an Implementation Consultant - Enterprise SaaS Software, you will play a key role in implementing Zuora Billing and CPQ solutions for enterprise customers. Collaborating closely with Solution Architects, Technical Consultants, customers, and cross-functional teams, you will contribute to solution design, configuration, testing, and deployment, optimizing subscription management and recurring revenue operations.
Your responsibilities will cover the entire implementation lifecycle, including gathering requirements, creating technical documentation, configuring systems, conducting testing, and guiding customers on Zuora best practices to ensure seamless deployments and release cycles.
This role is ideal for candidates with experience consulting on SaaS enterprise software, strong customer-facing analytical and problem-solving skills, and a passion for developing expertise in Zuora’s platform.
This is a location-specific position that requires you to come into the office regularly to be most effective.
*Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
25% travel required for customer on-site engagements in North America and Canada.
What you’ll do
Solution Design & Implementation Support
- Assist the Solution Architect in designing and delivering Zuora Billing and CPQ implementations.
- Configure solutions, ensuring alignment with business processes and best practices.
- Support technical integrations with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) systems.
Requirements Gathering & Documentation
- Collaborate with customers, business stakeholders, and technical teams to gather, analyze, and document requirements.
- Develop and maintain functional and technical documentation, including API integrations, workflows, and solution designs.
Testing, Troubleshooting & Support
- Support system testing, user acceptance testing (UAT), and issue resolution before deployment.
- Work with Product, Support, and Engineering teams to identify, troubleshoot, and resolve implementation issues.
- Assist in customer training and knowledge transfer to ensure successful adoption of Zuora solutions.
About You
- Bachelor’s of Science in Computer Science or in Business preferred.
- 3 to 5+ years of experience in consulting for Enterprise Software implementations.
- Code experience such as Java, Java script, Python, Salesforce APEX, SQL, PLSQL or another programming language
- Object oriented framework experience
- Ability to review API documentation and use APIs to implement the solution and troubleshoot API integrations.
- Experience working in all stages of the implementation lifecycle.
- Strong analytical skills and a customer-centric mindset.
- Experience gathering requirements from customers, business stakeholders, and technical teams to provide fit/gap analysis and document requirements.
- Experience working with enterprise-level customers in complex project implementations.
Nice to haves:
- Experience in Quote-to-Cash, Order-to-Revenue, Billing, CPQ, finance, or subscription management implementations.
- Experience with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) integrations.
- Experience with data migration and system integration strategies.
Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Location & Work Arrangements
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
Senior IAM Engineer
We Breathe Life Into Data
At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.
As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.
The Opportunity at Komodo Health
We are looking for a hybrid IAM Engineer and Integration Specialist who understands that identity is the foundation of business operations. In this role, you won't just manage logins; you will build the Integration/Orchestration Infrastructure that powers our most critical revenue cycles.
As an IAM Engineer, you will play a critical role in securing our systems and data. You will have the opportunity to work with cutting-edge IAM technologies, collaborate with cross-functional teams, and influence the development of our IAM strategy. Your work will directly impact the security and efficiency of our operations.
You will be responsible for ensuring that our AI Infrastructure and Data Infrastructure are securely accessible and perfectly synced with our business logic, primarily focusing on the Revenue automation pipeline.
Our team is responsible for overseeing all aspects of automation & security at Komodo Health. We implement and maintain security solutions to protect our systems and data, manage identity and access controls, and handle incident response. We also conduct security assessments, monitor for potential threats, and collaborate with other teams to ensure compliance with security policies and regulations. Our goal is to create a secure and resilient environment that supports the company's growth and innovation.
Looking back on your first 12 months at Komodo Health, you will have accomplished…
- Identity Lifecycle Management: Design and maintain automated onboarding, offboarding, and departmental transfer processes across our ecosystem (WorkDay, Okta, Google Workspace, etc.).
- Integration & Orchestration: Build and optimize complex, multi-step automation flows. Assist with maintaining and growing our iPaaS (Workato) environment, treating "Integrations as a Product." Build resilient, scalable "recipes" that move data across the enterprise while maintaining strict IAM governance utilizing Okta Workflows.
- Access Governance: Implement and enforce Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) models.
- Security & Compliance: Manage SSO (SAML/OIDC) and MFA configurations. Ensure all access remains compliant with [SOC2/HIPAA/GDPR] standards through regular access reviews and audit logging.
- Custom Tooling: Develop custom scripts (Python, Perl, Ruby, etc.) and API integrations to bridge gaps where out-of-the-box connectors are unavailable.
- Data & AI Infrastructure Support: Secure the "Data Perimeter." Ensure that data scientists and AI models have the correct, least-privileged access to our Data Infrastructure (Data Lakes/Warehouses). Manage the identity lifecycle for AI Agents and Service Accounts, ensuring that automated "non-human" workers are governed with the same rigor as employees.
- Business Process Optimization: Collaborate with HR, Finance, Sales Ops and other teams to identify bottlenecks in the lead-to-revenue lifecycle and solve them through identity-driven automation.
You will accomplish these outcomes through the following responsibilities…
- Collaborate with cross-functional teams.
- Improve provisioning/deprovisioning processes.
- Integrate and manage IdPs within the IAM system.
- Handle and streamline access requests.
- Develop and implement IAM policies and procedures.
- Respond to ad-hoc requests.
What you bring to Komodo Health (required):
- Scripting: Proficiency in Python, Ruby or other languages for automating repetitive tasks and handling large-scale data imports/exports.
- Automation Mindset: Leveraging technology with a proven ability to build event-driven flows, use custom API connectors, and handle error logic.
- APIs: Comfortable working with RESTful APIs, JSON, and Webhooks.
- Infrastructure as Code: Experience using Terraform or Github to manage identity providers.
- Security Mindset: Understanding of Zero Trust architecture and Privileged Access Management (PAM) tools like CyberArk, BeyondTrust, etc.
- 5–8+ years of experience in Identity and Access Management, including significant hands-on expertise with Okta (including OIE & OIG).
- Strong understanding of identity lifecycle management, directory services, SSO, MFA, SCIM provisioning, and federation (SAML, OIDC, OAuth).
- Proven experience partnering with HR, Finance, Compliance, and other cross-functional teams to design and implement IAM & Enterprise solutions.
- Demonstrated ability to streamline and automate processes using automation.
- Experience with auditing, governance, and access certification processes
- Excellent problem-solving, communication, and stakeholder management skills
Additional skills and experience we’d prioritize (nice to have)…
- Experience with Workato or similar Integration Orchestrator tools such as Zapier, Snaplogic or Merge.
- Experience with Okta Workflows.
- Certifications: Workato or Okta Certified Professional/Administrator/Consultant.
- Experience integrating IAM with HR systems (e.g., Workday).
- Knowledge of compliance requirements related to IAM.
- Background in cloud platforms (AWS, GCP, Azure) and IAM integrations.
- Experience with IAM tools such as Auth0, or Azure AD.
#LI-Remote
Komodo's AI Standard
At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success.
Join us in shaping the future of healthcare intelligence.
Where You’ll Work
Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we're building intentional in-office rhythms alongside the flexibility that's core to how we work. Whatever your setup, expectations will always be clear before you join.
Equal Opportunity Statement
Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By submitting your application, you acknowledge that you have read and understand Komodo Health’s Privacy Notice for Employees and Contractors.
This notice explains how we collect, use, and retain applicant data.
Ready to apply?
Apply to Komodo Health
Senior IAM Engineer
We Breathe Life Into Data
At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.
As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.
The Opportunity at Komodo Health
We are looking for a hybrid IAM Engineer and Integration Specialist who understands that identity is the foundation of business operations. In this role, you won't just manage logins; you will build the Integration/Orchestration Infrastructure that powers our most critical revenue cycles.
As an IAM Engineer, you will play a critical role in securing our systems and data. You will have the opportunity to work with cutting-edge IAM technologies, collaborate with cross-functional teams, and influence the development of our IAM strategy. Your work will directly impact the security and efficiency of our operations.
You will be responsible for ensuring that our AI Infrastructure and Data Infrastructure are securely accessible and perfectly synced with our business logic, primarily focusing on the Revenue automation pipeline.
Our team is responsible for overseeing all aspects of automation & security at Komodo Health. We implement and maintain security solutions to protect our systems and data, manage identity and access controls, and handle incident response. We also conduct security assessments, monitor for potential threats, and collaborate with other teams to ensure compliance with security policies and regulations. Our goal is to create a secure and resilient environment that supports the company's growth and innovation.
Looking back on your first 12 months at Komodo Health, you will have accomplished…
- Identity Lifecycle Management: Design and maintain automated onboarding, offboarding, and departmental transfer processes across our ecosystem (WorkDay, Okta, Google Workspace, etc.).
- Integration & Orchestration: Build and optimize complex, multi-step automation flows. Assist with maintaining and growing our iPaaS (Workato) environment, treating "Integrations as a Product." Build resilient, scalable "recipes" that move data across the enterprise while maintaining strict IAM governance utilizing Okta Workflows.
- Access Governance: Implement and enforce Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) models.
- Security & Compliance: Manage SSO (SAML/OIDC) and MFA configurations. Ensure all access remains compliant with [SOC2/HIPAA/GDPR] standards through regular access reviews and audit logging.
- Custom Tooling: Develop custom scripts (Python, Perl, Ruby, etc.) and API integrations to bridge gaps where out-of-the-box connectors are unavailable.
- Data & AI Infrastructure Support: Secure the "Data Perimeter." Ensure that data scientists and AI models have the correct, least-privileged access to our Data Infrastructure (Data Lakes/Warehouses). Manage the identity lifecycle for AI Agents and Service Accounts, ensuring that automated "non-human" workers are governed with the same rigor as employees.
- Business Process Optimization: Collaborate with HR, Finance, Sales Ops and other teams to identify bottlenecks in the lead-to-revenue lifecycle and solve them through identity-driven automation.
You will accomplish these outcomes through the following responsibilities…
- Collaborate with cross-functional teams.
- Improve provisioning/deprovisioning processes.
- Integrate and manage IdPs within the IAM system.
- Handle and streamline access requests.
- Develop and implement IAM policies and procedures.
- Respond to ad-hoc requests.
What you bring to Komodo Health (required):
- Scripting: Proficiency in Python, Ruby or other languages for automating repetitive tasks and handling large-scale data imports/exports.
- Automation Mindset: Leveraging technology with a proven ability to build event-driven flows, use custom API connectors, and handle error logic.
- APIs: Comfortable working with RESTful APIs, JSON, and Webhooks.
- Infrastructure as Code: Experience using Terraform or Github to manage identity providers.
- Security Mindset: Understanding of Zero Trust architecture and Privileged Access Management (PAM) tools like CyberArk, BeyondTrust, etc.
- 5–8+ years of experience in Identity and Access Management, including significant hands-on expertise with Okta (including OIE & OIG).
- Strong understanding of identity lifecycle management, directory services, SSO, MFA, SCIM provisioning, and federation (SAML, OIDC, OAuth).
- Proven experience partnering with HR, Finance, Compliance, and other cross-functional teams to design and implement IAM & Enterprise solutions.
- Demonstrated ability to streamline and automate processes using automation.
- Experience with auditing, governance, and access certification processes
- Excellent problem-solving, communication, and stakeholder management skills
Additional skills and experience we’d prioritize (nice to have)…
- Experience with Workato or similar Integration Orchestrator tools such as Zapier, Snaplogic or Merge.
- Experience with Okta Workflows.
- Certifications: Workato or Okta Certified Professional/Administrator/Consultant.
- Experience integrating IAM with HR systems (e.g., Workday).
- Knowledge of compliance requirements related to IAM.
- Background in cloud platforms (AWS, GCP, Azure) and IAM integrations.
- Experience with IAM tools such as Auth0, or Azure AD.
#LI-Remote
Komodo's AI Standard
At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success.
Join us in shaping the future of healthcare intelligence.
Where You’ll Work
Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we're building intentional in-office rhythms alongside the flexibility that's core to how we work. Whatever your setup, expectations will always be clear before you join.
Equal Opportunity Statement
Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By submitting your application, you acknowledge that you have read and understand Komodo Health’s Privacy Notice for Employees and Contractors.
This notice explains how we collect, use, and retain applicant data.
Ready to apply?
Apply to Komodo Health
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com
About the Role
We are seeking an experienced Product Specialist with a proven background in the SaaS industry to support customer onboarding, drive product adoption, and deliver measurable value through our AI product suite. The successful candidate will serve as a trusted advisor to our clients, ensuring seamless engagement across the customer lifecycle, while collaborating with internal stakeholders to align product capabilities with business outcomes. 
Key Responsibilities
- Customer Onboarding & Enablement
- Lead customer onboarding journeys, ensuring seamless setup, integration, and initial success with our AI products.
- Conduct customer-focused sessions, demos, and recommend best practices.
- Build strong relationships with customer stakeholders across technical, business, and executive teams.
- Gather customer feedback and translate insights into actionable recommendations for internal teams.
- Ensure high customer satisfaction and contribute to renewal and expansion opportunities.
- Driving Adoption & Value Realization
- Act as a trusted advisor to customers, helping them integrate AI solutions into business workflows.
- Monitor product usage and proactively identify opportunities to increase adoption.
- Collaborate with customers to define success metrics and demonstrate ROI.
- Cross-Functional Collaboration
- Partner with Product, Engineering, and Support teams to escalate and resolve customer issues.
- Share customer insights to influence product roadmap and strategy.
- Collaborate with Sales and Customer Success teams to drive long-term account growth.
- Reporting & Insights
- Track and analyze customer health, adoption, and engagement metrics.
- Provide regular reports and business reviews to both customers and internal stakeholders.
What We’re Looking For
- 3–6 years of hands-on experience in SaaS, preferably in a Product Specialist, or Solutions Architect, Business Consultant role.
- Strong understanding of customer onboarding, engagement, and adoption frameworks.
- Demonstrated experience in stakeholder management across diverse customer and internal groups.
- Proficiency in analyzing product usage data and presenting actionable insights.
- Prior hands-on exposure to AI or data-driven products is required.
- Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.
- Ability to manage and work across multiple projects. Experience working with remote teams across different time zones
- Strong ability to demo/train and deliver excellent customer presentations.
- Strong logical, analytical and problem-solving skills
- Open to travel on short notice to customer locations when required
- Good understanding of MS Office, JIRA, confluence applications and PS tools
- Ability to learn new skills and operate in a fast-paced and changing environment.
Why Zenoti?
- Be part of an innovative company that is revolutionizing the wellness and beauty industry.
- Work with a dynamic and diverse team that values collaboration, creativity, and growth.
- Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.
- Attractive compensation.
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Ready to apply?
Apply to Zenoti
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com
About the Role
We are seeking an experienced Product Specialist with a proven background in the SaaS industry to support customer onboarding, drive product adoption, and deliver measurable value through our AI product suite. The successful candidate will serve as a trusted advisor to our clients, ensuring seamless engagement across the customer lifecycle, while collaborating with internal stakeholders to align product capabilities with business outcomes. 
Key Responsibilities
- Customer Onboarding & Enablement
- Lead customer onboarding journeys, ensuring seamless setup, integration, and initial success with our AI products.
- Conduct customer-focused sessions, demos, and recommend best practices.
- Build strong relationships with customer stakeholders across technical, business, and executive teams.
- Gather customer feedback and translate insights into actionable recommendations for internal teams.
- Ensure high customer satisfaction and contribute to renewal and expansion opportunities.
- Driving Adoption & Value Realization
- Act as a trusted advisor to customers, helping them integrate AI solutions into business workflows.
- Monitor product usage and proactively identify opportunities to increase adoption.
- Collaborate with customers to define success metrics and demonstrate ROI.
- Cross-Functional Collaboration
- Partner with Product, Engineering, and Support teams to escalate and resolve customer issues.
- Share customer insights to influence product roadmap and strategy.
- Collaborate with Sales and Customer Success teams to drive long-term account growth.
- Reporting & Insights
- Track and analyze customer health, adoption, and engagement metrics.
- Provide regular reports and business reviews to both customers and internal stakeholders.
What We’re Looking For
- 3–6 years of hands-on experience in SaaS, preferably in a Product Specialist, or Solutions Architect, Business Consultant role.
- Strong understanding of customer onboarding, engagement, and adoption frameworks.
- Demonstrated experience in stakeholder management across diverse customer and internal groups.
- Proficiency in analyzing product usage data and presenting actionable insights.
- Prior hands-on exposure to AI or data-driven products is required.
- Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.
- Ability to manage and work across multiple projects. Experience working with remote teams across different time zones
- Strong ability to demo/train and deliver excellent customer presentations.
- Strong logical, analytical and problem-solving skills
- Open to travel on short notice to customer locations when required
- Good understanding of MS Office, JIRA, confluence applications and PS tools
- Ability to learn new skills and operate in a fast-paced and changing environment.
Why Zenoti?
- Be part of an innovative company that is revolutionizing the wellness and beauty industry.
- Work with a dynamic and diverse team that values collaboration, creativity, and growth.
- Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.
- Attractive compensation.
- Medical coverage for yourself and your immediate family.
- Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.
- Regular social activities, and opportunities to give back through social work and community initiatives.
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Ready to apply?
Apply to Zenoti