OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $18.00- $20.00/ hour in Boulder, CO. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them

What You’ll Do:

• Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention.  
• Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
• Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently
• Act as an advisor to customers to ensure they’re leveraging the solution effectively
• Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
• Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)

Who You Are:

• Customer-minded, always trying to provide the most value possible
• Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
• A strong communicator (written and verbal) with excellent attention to detail
• Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
• 1+ years of experience in a customer account facing role and desire to grow a career in Customer Success
• Passionate about building long term and lasting relationships

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Sales training in MEDDIC and Command of the Message 
• An inclusive company culture, opportunity to join our Community Guilds
• Intra-departmental mentor and buddy program for in-house networking 
• Continuous professional development, product training, and career pathing 
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Follows guidance from the senior leader to deliver and implement customer training and support. Performs virtual and onsite visits for imaging site support. Denver, Los Angeles, or Dallas based. 

Responsibilities

• Communicates with imaging partners to increase efficiency and quality of performed scans through education of CCTA best practices for: patient preparation, acquisition, reconstruction, and heart rate control;
• Performs virtual and onsite support events with our imaging partners;
• Organizes and leads training events
• Attends or reviews recording/AI Companion notes for all assigned meetings;
• Reports and documents all related concerns and recommended process improvements to imaging sites and leadership;
• Demonstrates Cleerly software;
• Collaborates with other departments and CT vendors to standardize best practices for image quality and workflow efficiency.
• In person (25% - 50% required travel);
• Travel within the US and International;
• In virtual meetings (50% - 75%);

Required Competencies

• ARRT (CT) required;
• Minimum level of education is an associate degree in radiologic technology or equivalent;
• 2+ years Coronary CTA experience;
• Basic Computer Software Knowledge.

Soft Skills            

• Communication: Clear, concise communication to convey plans and initiatives to team members and stakeholders;
• Critical thinking: evaluate various planning scenarios, anticipate challenges;
• Adaptability: adjust plans in response to unexpected developments;
• Coachability - willingness to Learn;
• Collaboration: cross-functional projects;

The base salary range for this role varies by location and is aligned to market benchmarks.

• Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
• Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 10% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $103,000 - $108,000
• TTC: $113,300 - $118,800

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

The Enterprise Support Specialist at Checkr is a pivotal role that combines advanced problem-solving skills with a customer-centric approach. This position requires handling sensitive information with care, swiftly resolving complex issues, and maintaining high-quality support standards. As a subject matter expert, you'll guide team members, contribute to process improvements, and drive innovation in our support services. Your empathy, adaptability, and excellent communication skills will be crucial in delivering exceptional customer experiences that align with Checkr's mission of building a fairer future in the hiring industry. This role offers the opportunity to make a significant impact on our operations while fostering a culture of excellence in customer support.

What you'll do:

• Handle high volumes of customer inquiries via various channels with professionalism
• Deliver exceptional, personalized customer service
• Swiftly resolve complex issues while maintaining quality and meeting deadlines
• Serve as a Subject Matter Expert on products, features, and common issues for your customer portfolio
• Proactively identify and implement operational gaps that impact customer experience 
• Contribute to team knowledge base and training materials for a specialized group of accounts
• Collaborate with cross-functional teams to resolve complex issues
• Maintain strong relationships with key stakeholders, including our Sales, Customer Success, Implementations, Shared Services, and Escalations groups to proactively identify unique customer requirements for our Enterprise and Strategic accounts
• Stay up-to-date with product knowledge and industry trends
• Meet or exceed performance metrics and quality standards
• Support new business initiatives to improve customer and agent experiences
• Handle sensitive information with utmost care and confidentiality
• Generate regular reports on customer issues, trends, candidate outreach, and general support performance
• Serve as a Point of Contact for new onboarding customers and maintain relationship that includes reporting, insights to Success teams, and informing internal team of updates
• Conduct in-depth research to resolve complex customer inquiries
• Analyze data to identify patterns and suggest improvements in support processes
• Assist other Support teams as needed by the business

What you bring:

• 3+ years of experience in a customer-facing role
• Strong written and verbal communication skills
•  Advanced problem-solving and critical thinking abilities
•  Excellent analytical skills to identify root causes and deliver effective solutions
•  Proven track record of handling complex customer inquiries efficiently
•  Ability to navigate ambiguous scenarios and think creatively
•  Customer-centric mindset with high empathy and adaptability
•  Proficiency in CRM systems, support tools, and chat systems
•  Experience in maintaining and improving knowledge bases
•  Familiarity with FCRA standards and compliance (or willingness to learn)
•  Ability to thrive in a fast-paced, ever-changing environment
•  Strong multitasking skills and effective time management
•  Passion for continuous learning and process improvement
•  Comfortable with technology and able to adapt to new tools quickly
•  Strong research skills and attention to detail
•  Ability to synthesize complex information and present findings clearly
•  Team player with a positive attitude and willingness to learn
•  Experience mentoring or guiding team members (preferred)
•  Proficiency in data analysis and reporting tools (preferred)
•  High school diploma or equivalent; Associate's degree preferred
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to 25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1 

Overview

*Candidates must be located in or near the Denver, Colorado area.*

As a Business Development Associate, you will manage high-level business development; renewals and growth of Managed Services sales in an assigned existing customer base as well as new Annuity Services opportunities as assigned by the Senior Director of Services Business Development. You will serve as an overlay resource within an assigned territory, driving awareness, training, pipeline development and sales in both a sell-to and sell-through model.

Your Impact

The essential functions of this position include:

• Primary territory liaison responsible for driving objectively measured incremental growth of ePlus Managed Services.
• Analyze and prioritize selling activity within existing accounts that will drive efficient renewals and sales growth of Managed Services
• Work with field sales organization to assist with training and skill development for selling of Managed Services
• Lead efforts for Managed Services demand generation campaigns working with field sales organization
• Collaborate with existing ePlus field sales and services leadership
• Develop joint marketing plans to recommend tactics and assist the field with regularly scheduled demand generation activities within your assigned account base.
• Provide accurate forecasting of Managed Services sales, for assigned regions
• Meet or exceed financial targets for Managed Services sales
• Collaborate with your region Support Team to ensure optimal customer experience for Managed Services customers
• Collaborate with your in region Business Development Executives, and with peers across other markets, to share best practices and develop a consistent approach for position, yielding optimal results for the organization

Qualifications

• BA/BS in Business, Management, Computer Science or Engineering field preferred
• Minimum of 2 years of experience selling Managed Service solutions, with significant business development responsibilities
• Proven success selling solutions at the CXO and VP level
• Willingness to travel within assigned territory
• Knowledge and experience selling annuity-based managed services
• Excellent communication, presentation, problem-solving and time management skills
• Ability to work well in a matrix managed environment
• Proven ability to leverage subject matter experts to further the sales process
• Able to work independently

Position Specifics

The initial base salary range for this position is expected to be between $60,000 and $80,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-BM1

#IND1

We are looking for Full Time and Part Team Members to join us in Vail! 

Candidates looking for year round employment, please apply!

Overview 

The Sales Associate is a friendly, customer-focused team member who embodies the Aviator Nation lifestyle and delivers exceptional service. Thriving in a fast-paced environment, they use creative problem-solving and a growth mindset to ensure a positive customer experience. Responsibilities include welcoming and assisting customers, offering tailored product solutions, and handling customer concerns with empathy and professionalism. They stay up-to-date on products, services, and policies while maintaining a well-presented sales floor, displays, and signage.

Key Responsibilities

• Greet and assist customers, providing exceptional service and product knowledge.
• Maintain strong knowledge of products (e.g., SKUs, fit, features).
• Operate the POS system to manage sales, returns, exchanges, and balance cash drawers.
• Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers.
• Guide customers to merchandise and help increase in-store sales.
• Keep the sales floor organized, clean, and well-stocked.
• Handle inventory tasks, including restocking, shipments, and inventory counts.
• Contribute to omni-channel sales and fulfillment processes.
• Assist with store social media efforts, including taking photos.
  
  

Skills & Requirements

• Availability to work a flexible retail schedule, including weekends and holidays.
• Must have a positive attitude, high energy, and a customer-focused mindset.
• Strong communication, organizational, and attention-to-detail skills.
• Ability to maintain a professional appearance and adhere to the dress code.
• Basic reading, writing, math, and computer skills.
• Confidence in using office and retail equipment (computers, phones, printers, etc.).
  
  

Physical Requirements & Working Conditions 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time
• Ability to move and lift equipment and supplies of up to 30 pounds
• Vision abilities include close, distance, color peripheral, and depth perception
• Noise level in the work environment is moderate 

This job description is not exhaustive, and you may be required to carry out other duties as  requested. 

Salary Range – Colorado

For individuals assigned and/or hired to work in Colorado, Aviator Nation includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. 

A reasonable estimate of pay range is $18-$23/hr.

Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Benefits for Full Time Employees include:

• Housing stipend
• Complimentary parking pass for Ford Park 
• Complimentary full season merchant ski pass 
• 50% off employee discount on all Aviator Nation products
• 40% off employee discount on all 3rd party products 
• 30% off family discount on all Aviator Nation products 
• 20% off friends discount on all Aviator Nation products
• Monthly clothing allowance 
• 401K program 
• Health Insurance program
• Pet Insurance
• PTO 

Benefits for Part Time Employees include: 

• 50% off employee discount on all Aviator Nation products
• 40% off employee discount on all 3rd party products
• 30% off family discount on all Aviator Nation products 
• 20% off friends discount on all Aviator Nation products 
• Monthly clothing allowance
• Optional 401K program

1.5x paid holidays worked. Holidays included are: 

• New Years Day
• Easter
• Memorial Day
• Fourth of July
• Labor Day
• Christmas Eve

EEO Statement 

Aviator Nation provides equal employment opportunities to all employees and applicants for employment  and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex,  national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

As an Associate Customer Success Manager on our Mid-Market Scale team, you will be responsible for driving customer retention and growth by ensuring that our customers are engaged and leveraging the full value of the Checkr solution. This role serves as a vital growth engine for our Customer Success organization, designed to develop the talent that feeds our Mid-Market Relationship, Enterprise, and Strategic CSM teams.

In this role, you will work alongside an elite team of CSMs that succeeds through collaboration, grit, and constant improvement to manage our pooled customer segment as a collective team. In this model, the success of the customer in the scaled segment falls on the team as a whole, providing a high-collaboration environment where you can learn the fundamentals of customer success at scale. This is an ideal role for someone either early in their Customer Success career or a high-performing operations professional, SDR, BDR, or AE looking to pivot into Customer Success, eager to grow, iterate, and win as part of a dynamic group.   

The Customer Success team is proactive, intuitive, and dynamic. We work with different profiles and a broad range of customers who are in different phases of the customer lifecycle. Informed and organized, the Customer Success team works to drive maximum value between all Checkr and Customer relationships. 

What you’ll do

• Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
• Develop a comprehensive understanding of respective clients within the pool to contribute to planned and strategic initiatives.
• Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings.
• Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
• Oversees multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements

What you bring

• 1+ years of client-facing customer success/sales/account management/customer service experience
• General knowledge of software applications i.e. Salesforce, Google Apps, etc.
• Strong customer focus, you care about your customers and view their success as your own
• Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
• Acute attention to detail to track high-volume tactical program elements across multiple customers
• Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
• Learn quickly and are excited to take on challenging new projects
• Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
• Experience in the SaaS or Human Resources space is a plus
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

 #LI-AG1

Overview 

WE ARE LOOKING FOR FULL TIME SALES ASSOCIATES TO JOIN OUR ASPEN TEAM!

WE OFFER SKI PASSES & A HOUSING STIPEND!

Overview 

The Sales Associate is a friendly, customer-focused team member who embodies the Aviator Nation lifestyle and delivers exceptional service. Thriving in a fast-paced environment, they use creative problem-solving and a growth mindset to ensure a positive customer experience. Responsibilities include welcoming and assisting customers, offering tailored product solutions, and handling customer concerns with empathy and professionalism. They stay up-to-date on products, services, and policies while maintaining a well-presented sales floor, displays, and signage.

Key Responsibilities

• Greet and assist customers, providing exceptional service and product knowledge.
• Maintain strong knowledge of products (e.g., SKUs, fit, features).
• Operate the POS system to manage sales, returns, exchanges, and balance cash drawers.
• Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers.
• Guide customers to merchandise and help increase in-store sales.
• Keep the sales floor organized, clean, and well-stocked.
• Handle inventory tasks, including restocking, shipments, and inventory counts.
• Contribute to omni-channel sales and fulfillment processes.
• Assist with store social media efforts, including taking photos.
  
  

Skills & Requirements

• Availability to work a flexible retail schedule, including weekends and holidays.
• Must have a positive attitude, high energy, and a customer-focused mindset.
• Strong communication, organizational, and attention-to-detail skills.
• Ability to maintain a professional appearance and adhere to the dress code.
• Basic reading, writing, math, and computer skills.
• Confidence in using office and retail equipment (computers, phones, printers, etc.).
  
  

Physical Requirements & Working Conditions 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time
• Ability to move and lift equipment and supplies of up to 30 pounds
• Vision abilities include close, distance, color peripheral, and depth perception
• Noise level in the work environment is moderate 

This job description is not exhaustive, and you may be required to carry out other duties as  requested. 

Salary Range – Colorado

For individuals assigned and/or hired to work in Colorado, Aviator Nation includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. 

A reasonable estimate of pay range is $18-$24/hr.

Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

AMAZING BENEFITS INCLUDE BUT ARE NOT LIMITED TO:

• HOUSING STIPEND
• FULL SEASON SKI PASS
• Medical
• Dental
• Vision
• Paid Time Off (PTO)
• 401K
• Monthly clothing allowance
• Generous employee, family, and friends discounts
• Parking Pass or Bus Pass
• Opportunities to assist or travel for events or store build outs (eligibility criteria applies)

EEO Statement 

Aviator Nation provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race,  color, religion, age, sex, national origin, disability status, genetics, protected veteran status,  sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring,  placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GAQ127R55

Location: This position will be based in Seattle, Bellevue, Denver, or Chicago.  This will be a hybrid role with in-office expectations. 

About the Role:

Databricks is seeking a Sr. Contracts Negotiator to support our growing Healthcare and Life Sciences (HLS) commercial business. Reporting to the Director, Assistant General Counsel, you will negotiate and close complex commercial transactions with HLS customers, including Master Cloud Services Agreements (MCSAs), Business Associate Agreements (BAAs), Data Privacy Agreements, NDAs, Statements of Work, and Order Forms, often addressing topics such as data privacy, information security, intellectual property, and emerging technologies, including AI.

This role is ideal for someone who loves commercial transactions, excels at navigating complex contract issues, and takes pride in helping close strategic, high-impact deals that move the business forward in a fast-paced, collaborative environment.

What You Will  Do

• Negotiate, draft, and close commercial agreements (including MCSAs, Order Forms, and BAAs) with HLS customers, ensuring compliance with company policies, data privacy, information security, and applicable healthcare regulations.
• Support assigned Attorneys on complex or strategic transactions and assist in driving deal execution for key accounts.
• Partner with Sales, Finance, Product, and Compliance teams to facilitate revenue-generating transactions while managing legal and commercial risk.
• Triage and manage incoming contracting requests using Databricks’ contract lifecycle management (CLM) tools, ensuring timely review, accurate routing, and collaboration with cross-functional stakeholders to resolve issues efficiently.
• Streamline contracting processes and workflows, and contribute to improving templates and HLS-specific playbooks to support scale and consistency.
• Advise on commercial and operational risks by developing subject-matter expertise in HLS customer transactions and Databricks’ contracting framework.
• Contribute to Legal team OKRs and strategic initiatives, including contract lifecycle management enhancements and cross-functional projects.

Who you Are

• Bachelor’s degree or equivalent.
• 5+ years of commercial contract negotiation experience, ideally supporting sales teams at cloud-based or SaaS technology companies.
• Familiarity with healthcare and life sciences regulatory frameworks, including HIPAA compliance, Business Associate Agreements (BAAs), and related data privacy and information security requirements.
• Strong attention to detail, excellent critical thinking, and problem-solving abilities.
• Process-oriented mindset with experience improving contracting workflows and driving operational efficiency.
• Effective communicator with the ability to build strong relationships and collaborate across internal teams and with customers.
• Proactive, organized, and dependable — you take initiative, communicate early and clearly, and keep cross-functional partners informed as deals progress.
• A fast learner who’s curious about Databricks’ products and not afraid to ask questions or seek guidance from colleagues when tackling complex issues.

The Supervisor, Front of House is responsible for supervising a team that develops, implements and continuously improves all quality, training, customer experience programs, cash reconciliation and at times the check-in (camera) department to improve accuracy, and operational initiatives, ensure safety, security, and all State and Local regulatory standards are maintained. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Supervisor, Front of House is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in leading continuous improvements that enhance efficiency and/or customer/patient experience. They will have the ability to develop and maintain effective teams, be committed to collaboration with a variety of team members, and have a reputation of superior leadership and interpersonal skills.

Starting pay for this role is $19.50/hr

Duties and responsibilities or (Essential Functions)

• Drive high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge
• Lead a world-class customer service program to drive repeat business through strong local community networking, and customer data capture
• Work closely with Managers and Supervisors to exceed sales volume and KPI goals
• Partner with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met
• Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation
• Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary.
• Uphold company standards for merchandise presentation and ensure menu availability is current.
• Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
• Communicate, work closely, and successfully collaborate with Managers and Supervisors to achieve the organization’s goals.
• Support the implementation of operational policies, standards, and procedures for retail staff.
• Ensure staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed.
• Train employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s
• Maintain a training calendar and ensure associate onboarding and new hire training is complete
• Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
• Lead by example and coach team members on performance. Partner with Managers regarding employee poor performance and violation of company and compliance policies.
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising

Qualifications

• Minimum 21 years of age (or per state regulations)
• Bachelor’s Degree in business, operations management, or a related field is preferred
• Store leadership experience preferred
• Minimum 2 years’ experience in a customer service related field
• Skilled in Google and/or Microsoft Office Suite
• Knowledge of retail technology platforms and systems
• Ability to communicate proficiently both verbally and in written format
• Excellent Time Management
• Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable)
• Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements

Education and Experience Requirements

Education:

• High School Diploma or equivalent required.

Work Experience:

• Six months or more of work experience in a related industry or work environment preferred.
• Supervisory experience preferred.
• Oral and written communication capabilities.
• Bilingual in English / Spanish is a plus.
• Exceptional customer service skills.
• Ability to deal with problems and resolve them in an efficient and professional manner.
• Reliable transportation
• Regular and on time attendance is required.

Required Certificates, Licenses, and Registrations:

• MED Badge-Must be able to secure appropriate work credentials from the Colorado Department of Revenue, MED.

Working Conditions:

• Able to use a computer for extended periods of time.
• Able to move about a typical office, manufacturing, warehouse, or retail environment.
• Able to perform general office managerial and administrative activities.
• Able to lift and move up to 25 pounds occasionally.
• Hours may exceed 40 hours per week.
• Flexibility to support other retail locations within 25 mile radius.

Position: Associate Director, Product Management (MDx & Enzymes)

Department: Marketing

Position Type: Full time 

Location: Boulder, CO (preferred) 

Experience: MS and +12 years of relevant industry experience, including 2–4 years in people management and a proven track record in product strategy and leadership.

Position Summary
Watchmaker Genomics is seeking a strategic and collaborative Associate Director, Product Management (MDx & Enzymes) to lead our MDx & Enzymes product management team. This individual will play a critical role in advancing product strategy across core molecular diagnostics application specific reagents —including qPCR, RT-qPCR, PCR, and isothermal amplification—and enzyme technologies supporting both MDx and NGS workflows.

This leader will manage a growing team of Product Managers who drive individual portfolio strategies. While each PM leads their respective portfolio strategy team, the Associate Director will act as a strategic sponsor, ensuring alignment, momentum, and cross-functional connectivity. The role also plays a key part in commercialization planning, customer-centric innovation, and early product discovery within Watchmaker’s Product Engine.

This is a highly collaborative role with broad influence across Marketing, R&D, Commercial, and Executive teams. The ideal candidate is a domain expert in MDx and enzymology, an empowering team leader, and a strategic thinker who thrives in fast-paced and OEM environments.

Key Responsibilities

1. Team Leadership & Development

• Lead, mentor, and grow a high-performing team of Product Managers across the MDx & Enzymes portfolio.
• Set clear goals, drive accountability, and foster a culture of ownership, innovation, and customer centricity.
• Support your team in leading their respective portfolio strategy teams, serving as a strategic sponsor to ensure focus, execution, and alignment with business priorities.

1. Portfolio Strategy & Market Focus

• Own the overarching MDx & Enzymes product strategy, spanning applications such as qPCR, RT-qPCR, PCR, isothermal amplification, and enzyme use in MDx and NGS workflows.
• Guide multi-year portfolio planning and investment prioritization in partnership with Commercial, R&D, and Executive teams.
• Ensure strategies reflect the needs of key market segments (e.g., point-of-care, decentralized testing, centralized labs) and relevant clinical indications (e.g., infectious disease, oncology).

1. Product Innovation & Opportunity Development

• Contribute to Watchmaker’s Product Engine by supporting market research, customer segmentation, competitive landscaping, and new product opportunity identification.
• Sponsor early-stage discovery efforts, helping your team define unmet needs and align scientific feasibility with market demand.
• Drive clarity and alignment across both MDx and NGS innovation areas.

1. Commercial Execution & Lifecycle Support

• Guide your team in planning and executing effective product and commercial launches with differentiated positioning, clear messaging, and commercial alignment.
• Partner cross-functionally to ensure go-to-market readiness and long-term product success.
• Support lifecycle management and continuous portfolio optimization to drive sustainable growth.
• Guidance and execution of processes and products to support our OEM channels.

Education and Experience

• MS and +12 years of relevant industry experience, including 2–4 years in people management and a proven track record in product strategy and leadership
• Minimum of 12 years of relevant industry experience in life sciences, diagnostics, or biotechnology.
• 2–4 years in people management 
• Demonstrated Product Management experience, with a strong preference for roles involving cross-functional product development and commercial launch.
• Experience participating in or leading NPD core teams is required.
• Customer-facing experience (e.g., field application, sales, customer discovery) is a plus.
• Experience dealing with OEM customers and processes 
• Experience in collaboratively developing portfolio strategy.
• Deep expertise in MDx applications and enzyme technologies 

Skills and Competencies

• Strategic mindset with strong analytical, market research, and opportunity prioritization skills.
• Strong strategic thinker with a demonstrated ability to define and execute long-term growth strategies.
• Proven leadership and team development capabilities.
• Strong collaboration and communication skills across functions and leadership levels.
• Ability to navigate ambiguity, prioritize with clarity, and drive business results.
• Willingness to travel up to 30% (domestic and international).
• Excellent organizational, prioritization, and decision-making skills.
• Capable of translating complex technical concepts into clear, actionable insights and differentiated product value propositions.
• Proven team leadership, with the ability to coach, develop, and motivate high-performing contributors.
• Customer- and market-focused mindset with strong commercial acumen.

Compensation

The base compensation for the Associate Director, Product Management (MDx & Enzymes)  role starts at $150,000 - $170,000 + bonus + equity; actual pay will be adjusted based on skills and experience. Employees are eligible for Flexible Time Off, Holidays, employer covers 75% of base medical plan with buy-up options, EAP (employee assistance program), employer paid dental, employer paid vision, employer paid $25,000 life/AD&D policy, paid parental leave, and a 401(k) retirement plan with a 4% match..

Application Procedure

To apply for the position, please submit the following in a PDF format on watchmakergenomics.com: 

• Letter of motivation 
• Resume or Curriculum vitae, highlighting relevant qualifications and experience

Applications without a Letter of Motivation will not be considered. Local candidates preferred.

Applications will be accepted on a rolling basis and the position will remain open until filled; however, early submission is encouraged as review will begin immediately.

If selected to participate in the interview process, the names and contact information of three professional references who are able to assess your suitability for the position in terms of the specified requirements will be requested.

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NO RECRUITMENT AGENCIES PLEASE

We are only accepting direct applications for this position. We are not working with external recruiters or agencies at this time. Unsolicited resumes or candidate submissions from third-party recruiters will not be considered and will be deemed the property of Watchmaker Genomics.

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WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Watchmaker Genomics is committed to being an equal opportunity employer and creating a culturally diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics as protected by applicable law.

All applicants will be asked if currently eligible to work in the United States of America; and if now or in the future will require visa sponsorship to continue working in the United States.

This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable federal, state, and local laws.