Position: Manager in Training

Hours: 40 Weekly

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Manager in Training

As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Position: Assistant Manager 

Hours: 40 Weekly

Interview Plan

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Assistant Manager

As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

The Front of House Manager  is responsible for managing a team that develops, implements and continuously improves all quality, training, customer experience programs, cash reconciliation and at times the check-in (camera) department to improve accuracy, and operational initiatives, ensure safety, security, and all State and Local regulatory standards are maintained. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

Essential Functions/ Responsibilities 

• Development of high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge
• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture
• Work closely with GM and other Managers to exceed sales volume and KPI goals
• Work with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met
• Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation
• Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary.
• Uphold company standards for merchandise presentation and ensure menu availability is current.
• Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
• Communicate, work closely, and successfully collaborate with other Managers to achieve the organization’s goals.
• Establish and implement operational policies, standards, and procedures for retail staff.
• Assure that staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed.
• Partner with the PharmaCann Human Resources team in the following HR functions:
  • Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume
  • Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s
  • Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete
  • Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
  • Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement
  • Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR
  • Maintain a highly organized and professional documentation of employee issues
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
• Projects a positive image of the organization to employees, customers, industry, and community
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Competencies and Qualifications

• Minimum 21 years of age (or per state regulations)
• Bachelor’s Degree in business, operations management, or a related field is preferred
• Store management experience preferred
• Minimum 2 years’ experience supervising the training, quality, and customer service in retail
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience
• Minimum 4 years’ retail experience, including a combination of front end and/or inventory responsibilities
• Skilled in Google and/or Microsoft Office Suite
• Experience with significant P&L responsibility
• Strong knowledge of retail technology platforms and systems
• Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business
• Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable)
• Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements

Starting pay $21/hr

Working Conditions/Physical Requirements 

This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability.  May require some travel.

While performing the duties of this job, the employee is regularly required to speak and listen.  This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather

We are seeking a dynamic and experienced Project Manager to oversee and drive projects for one of our key accounts in commercial real estate. This role will involve managing both local and remote projects, requiring a quick-thinking, multitasking professional with exceptional organizational skills, a keen eye for detail, and a commitment to excellent customer service. The ideal candidate will be a self-starter capable of making an immediate impact, effectively managing vendors, and navigating complex project requirements with ease.

As a Project Manager, you will be responsible for coordinating all aspects of these high-profile projects, ensuring they are completed on time, within budget, and to the highest standards. You will leverage your strong communication skills and proven ability to get things done to foster productive relationships with stakeholders and guide the project team to success.

Responsibilities:

• Develop comprehensive project plans, including scope, timelines, budgets, and resource allocation.
• Oversee the execution of all project phases, ensuring adherence to established schedules and financial constraints.
• Track project costs against program budget and report any variances.
• Source, negotiate with, and manage relationships with external vendors and contractors.
• Ensure that all vendor deliverables meet quality standards and project requirements.
• Serve as the primary point of contact for clients, stakeholders, and internal teams.
• Provide regular updates and reports on project progress, risks, and changes.
• Lead and motivate project teams, clearly delegating tasks and responsibilities.
• Monitor team performance and provide guidance to ensure project milestones are achieved.
• Run meetings with cross-functional teams to ensure alignment and progress on project goals.
• Facilitate effective collaboration and communication among team members.
• Identify potential project risks and develop mitigation strategies.
• Address issues promptly and implement corrective actions as needed.
• Conduct regular inspections and reviews to ensure compliance with project specifications and standards.
• Ensure that all project documentation is accurate and up-to-date.

Desired Competency, Experience, and Skills:

• Minimum of 2 years of experience in project management within the commercial real estate sector - Preferred 5 years of experience
• Proven track record of successfully managing multiple large-scale projects simultaneously from inception to completion.
• Strong organizational and multitasking abilities with a high level of attention to detail.
• Exceptional customer service skills, with a focus on building and maintaining client relationships.
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
• Effective time management skills, capable of prioritizing tasks and managing multiple projects concurrently.
• Demonstrated capability in vendor management and negotiation.
• Ability to work independently as a self-starter and drive projects forward with minimal supervision.
• Proficiency in project management software and tools (e.g., Microsoft Project, Asana, Trello).
• High level of initiative and proactive problem-solving.
• Strong leadership qualities with the ability to motivate and guide teams.
• Proven ability to make strategic decisions and navigate project complexities

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

Toast offers an all-in-one platform that helps restaurateurs and retailers operate their business, increase sales, engage guests, and keep employees happy. As a District Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Director of Retail Sales and will hire, build, and coach a team of Retail Territory Account Executives who are working everyday to transform the way grocery stores, bottle shops, and convenience stores operate. You’ll work closely with your sales team to understand the Retail operators’ unique needs, and you’ll work closely with the product team to build solutions that help Retailers thrive.

This is a remote opportunity based out of Cincinnati, OH with travel expectations up to 35 percent of the time.

A day in the life (Responsibilities) 

• Hire, develop, motivate, and manage a quota-achieving sales team
• Coach your team on a full cycle sales process. This includes coaching on how to conduct efficient discovery meetings, live demos, and craft a solution proposal that best meets the prospective customer’s needs
• Spend time coaching and empowering your team through field visits that include walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas
• Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery
• Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates
• Accountable for the new business growth across your assigned district  

What you’ll need to thrive (Requirements)

• 5+ years of sales experience in a sourcing and/or closing role
• 3+ years of leadership experience
• Proven track record of success
• Passionate with the ability to inspire and motivate those around them
• Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure

What will help you stand out (Nonessential Skills/Nice to Haves)

• Management experience building customer-facing, quota-achieving full cycle sales teams
• Experience working in a tech environment
• Experience working in a fast-paced, high growth environment
• Experience working in a retail environment
• Proven track record of creating a winning culture that performs at a high level 

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

As a Sr. Client Success Manager - Activation, you will serve as a strategic partner to a portfolio of CPG clients, driving holistic commercial growth across both Media and Incentives. You will leverage deep knowledge of Kroger Precision Marketing (KPM) products, incentive capabilities, media solutions, and activation workflows to deliver data‑driven recommendations that accelerate brand performance.

In this role, you will connect client goals with integrated activation strategies bringing together audience planning, incentives, media investment, and campaign execution. You will collaborate closely with Client Partnerships, Lead Client Success Managers, Media and Insights Specialists, and Campaign Operations to ensure flawless activation from pre‑sale through post‑campaign optimization. You excel at telling a compelling data‑driven story, identifying organic growth opportunities, and proactively driving cross‑sell and up‑sell strategies that benefit customers, brands, and Kroger.

This role requires curiosity, strategic thinking, exceptional communication, and the ability to thrive in a fast‑paced and evolving environment.

RESPONSIBILITIES

Client Leadership & Relationship Management

• You are a key client contact, responsible for fostering client relationships, planning media investment and delivering highly effective media plans for a set of clients within your aligned client pod.
• Develop a deep understanding of client business objectives, KPIs, and competitive landscapes to craft actionable activation strategies.
• Lead client communications including status calls, planning discussions, and performance reviews.
• Translate client goals and potential pain points into strategic activation plans across Media and Incentives.

• Leverage data and insights to proactively uncover growth opportunities across Media and Incentives.
• Develop and present compelling narratives using campaign results, customer insights, and audience analytics.

• Manage the activation lifecycle: kickoffs, timelines, trafficking inputs, in‑flight optimization, reporting, and invoicing.
• Monitor campaign pacing, troubleshoot performance issues, and recommend optimizations to drive KPI achievement.
• Ensure accuracy, consistency, and timely delivery of all activation deliverables.

• Identify incremental opportunities to cross‑sell and up‑sell Media and Incentives solutions.
• Maintain strong understanding of relevant of the industry to inform strategic recommendations.

QUALIFICATIONS, SKILLS, AND EXPERIENCE

• Bachelor’s degree required.
• 4–5+ years of experience in media, incentives, account management, business development, or related digital marketing roles.
• Proven ability to build and maintain strong relationships with internal and external stakeholders.
• Strong strategic thinking skills with experience using data insights to drive performance.
• Experience managing integrated media or incentive‑based campaigns; publisher, agency, retail media, or CPG experience preferred.
• Exceptional communication, presentation, storytelling, and client‑facing skills.
• Strong project management abilities with experience managing multiple campaigns simultaneously.
• High attention to detail, strong organizational skills, and the ability to prioritize in fast‑paced environments.
• Comfort navigating ambiguity and driving solutions forward proactively.
• Ability to work independently while collaborating effectively across cross‑functional teams.

#LI-EB1

The Media Account Manager supports the Account Management and Account Executive teams across a portfolio of Kroger brands, playing a key role in campaign strategy and execution. This role contributes to informing media plans, building audiences, and delivering post-campaign reporting and insights.

The ideal candidate brings a strong understanding of Kroger Precision Marketing (KPM) media products and hands-on experience with 84.51° Stratum, leveraging data to answer client questions and inform media strategy.  Responsibilities include owning audience builds, analyzing 84.51° Stratum reports, translating insights into actionable recommendations that drive performance, and assisting with post-campaign QA and reporting.

Success in this role requires the ability to thrive in a fast-paced, evolving environment and maintain a high standard of quality, and the desire to “wow” your clients and partners.

RESPONSIBILITIES:

• Support the Account Management team with campaign intake and setup, ensuring all requirements are captured accurately.
• Deliver precise and timely audience sizing and final targeting to enable on-time, error-free campaign execution.
• Assist in QA and validation of wrap report analyses, ensuring insights and recommendations are accurate and actionable.
• Collaborate cross-functionally with Account Executives, Account Management, Campaign Operations, Data Scientists, and Client Partners to execute client campaigns effectively.
• Proactively identify and troubleshoot campaign issues, partnering with Campaign Operations and Account Managers to implement solutions.
• Leverage 84.51° Stratum to pull, analyze, and interpret reporting that informs and strengthens media strategy.
• Interface with cross-departmental stakeholders to ensure seamless coordination and execution across campaigns.
• Manage a high volume of campaigns with strong attention to detail, working both independently and collaboratively in a fast-paced, dynamic environment.

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• Bachelor’s degree (B.A./B.S.) or equivalent work experience
• 1+ years of experience managing client relationships within targeted marketing communications or related projects
• Knowledge of Kroger Precision Marketing inventory and its differentiation in the marketplace
• Proficiency in 84.51° Stratum
• Experience with Bullseye, Prism, and KAP platforms is a plus
• Strong attention to detail with effective project management capabilities
• Analytical mindset with the ability to translate data into actionable insights
• Technical proficiency and ability to leverage tools accurately and efficiently
• Strong communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams

#LI-EB1

The Lead Product Manager is the business champion and team linguist that is accountable for maximizing the value of their product in partnership with their development team. You will own the details, requirements, and communication of the business value delivered at the team level. You translate business requirements into product requirements to ensure that your team builds a product that delivers on user needs.  

This role will be the primary product manager for the Data Direct product, an API first product delivering syndicated data assets to clients, as well as the newly launched UI ordering capability. The person in this role is responsible for the strategy and execution of the Data Direct roadmap, shepherding a future of growth for both syndicated and custom assets for clients needing raw data at scale.  A successful candidate will have a deep understanding of product management and iterative software development, as well as exemplify keen stakeholder management and a desire to make our users’ lives easier.  API experience is a bonus.

RESPONSIBILITIES: 

• Establish the strategy for Data Direct, syndicated and custom assets, now and in the future. 
• Oversee product development process including discovery, release breakdown, development, quality assurance testing, stakeholder collaboration, launch, user feedback / research, and iterative roadmap planning.
• Drive business value for the team by prioritizing and ordering product backlog items based on the product roadmap, inclusive of product, engineering, UX and data science roadmaps. 
• Experienced in managing team’s product backlog and ensuring it is transparent, visible and clearly communicated. 
• Partner with cross-functional engineering, agile delivery, experience design, commercial stakeholders and data science peers to translate business desires/requirements into effective features and stories that are ready for development. 
• Outlines clear acceptance criteria, to clearly communicate the definition of “done” 
• Stakeholder management – experienced in building and managing internal and external stakeholder relationships to influence and drive change. 
• Experienced level knowledge in the development and use of product data to influence product decisions/roadmap – both quantitative and qualitative. 
• Deep understanding of the business domain, stakeholders, business processes and constraints in which your product(s) play  
• Deep understanding of customers/users’ problems, how they think and operate and the platforms/technology they use. Ability to become familiar with new technology, business domains, and/or analytical practices that impact your product(s). 
• Understand and communicate organization objectives, strategies and solution needs to the team to facilitate results (where collaborative/as colleague) 
• Manage and communicate dependencies and risks across teams and the organization at large
• Participate in product support triage and on-call rotation to ensure the product is operational and user issues are addressed. 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United Stated and with the Kroger Family of Companies (i.e. H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

QUALIFICATIONS, SKILLS, AND EXPERIENCE:  

• Proven experience owning API‑driven products where external clients ingest data into their own infrastructure.
• Comfort designing experiences that serve both technical (API) and non‑technical (UI) users.
• Proven ability to understand how clients operationalize data internally (analytics teams, IT, data science, BI).
• Comfortable engaging directly with clients to validate needs, diagnose friction, and prioritize improvements.
• Strong partner to Sales, Account Teams, and Enablement on product positioning, client onboarding, change management when migrating from legacy exports or tools
• Experience with product launch activities including alpha/beta/general release management. Monitor product performance post-launch and make necessary adjustments based on user feedback and/or other user signals.
• Experience partnering with commercial go-to-market, user education, and product support teams
• Experience with product analytics toolkit to measure feature success
• Skilled in managing cross-functional software development teams in an agile environment 
• Skilled in managing business priorities against design/user needs while delivering against product roadmaps 
• Skilled in managing end-to-end software product development as well as solid understanding of data product management. 
• Stakeholder management skills – experienced in building and managing stakeholder relationships to influence and drive change. 
• Problem solving, critical thinking and analytical skills 
• Planning, organizational and time management skills 
• Comfort with ambiguity – remains confident, positive and resourceful in the face of ambiguity and unexpected results; recovers quickly from setbacks. 
• Exhibits qualities of and have proven to be a great teammate 
• Verbal and written communication skills, ability to translate between business and technical 
• Technical acumen – grasps the technical details to lead a team 
• 4-6 years relevant experience 
• Education: Bachelor’s degree or equivalent experience 

#LI-EB1

Lead Product Manager – Forecasting Center of Excellence P4373

The Forecasting Center of Excellence (FCOE) at 84.51° delivers accurate, timely sales forecasts that empower decision-makers at Kroger, 84.51°, and our CPG partners. Our forecasts fuel better insights, optimized operations, and strategic business decisions.

As a Lead Product Manager, you'll drive day-to-day delivery and medium term strategic direction for forecasting products. You'll translate business needs into clear, prioritized work, own the near-term product roadmap, and collaborate closely with engineering and data science teams to ensure timely, high-quality delivery. You’ll influence stakeholders, guide strategic decisions, and mentor junior team members to ensure product success.

This role reports directly to the Product Director of FCOE.

Responsibilities:

Product Roadmap and Business Ownership

• Own and maintain the product roadmap (0-12 months), clearly aligning work priorities with user needs, business objectives, and strategic initiatives.
• Develop clear measures of success focused on user value, tracking and communicating outcomes regularly to stakeholders.

Product Delivery and Technical Collaboration

• Actively lead sprint planning, clearly defining user stories, acceptance criteria, and prioritization frameworks for forecasting products.
• Collaborate closely with Engineering and Data Science partners to ensure technical feasibility, remove obstacles, and deliver timely, impactful solutions.
• Own product backlog management, including writing clear, detailed user stories and managing initiatives through completion.

Communication and Stakeholder Alignment

• Serve as a cross-functional and cross-team connector, proactively identifying and managing critical touchpoints.
• Clearly communicate product goals, progress, and value, influencing leaders and stakeholders to align around strategic priorities.

Strategic Influence and Thought Leadership

• Continuously inform product strategy by identifying emerging opportunities or risks, influencing senior stakeholders to maximize product value.
• Proactively suggest improvements to team practices, processes, and approaches, using feedback, data, and market insights to drive innovation.

Mentorship and Functional Leadership

• Actively coach and mentor junior team members (Product Managers, Associate PMs), supporting their growth and improving team performance.
• Contribute functional expertise within the broader organization, acting as a resource and informal leader for best practices in product management.

Qualifications, Skills, and Experience:

• 5+ years of product management experience, ideally focused on data-intensive, analytical, or technical products.
• Proven ability to autonomously manage complex product roadmaps, balancing competing priorities and delivering measurable outcomes.
• Excellent communication and influencing skills, capable of clearly articulating technical information and business value to diverse stakeholders.
• Demonstrated proficiency in agile methodologies, including writing user stories, defining acceptance criteria, and prioritizing work effectively.
• Experience collaborating closely with technical teams (Engineering/Data Science), ensuring mutual clarity and timely execution.
• Experience with product management software. Our tech stack is Github, Jira, and Shibumi and experience here is a plus, but not required.
• Familiarity with forecasting, data science, or analytics products is strongly preferred; retail/grocery experience is a plus.
• Bachelor’s degree or equivalent experience in data science, computer science, engineering, mathematics, or related fields

#LI-EB1

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with the Kroger Family of Companies (i.e. H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status)

84.51° is seeking a ServiceNow Team Lead to guide the strategic and technical direction of our ServiceNow platform. This role serves as both technical architect and hands-on lead, responsible for driving platform enhancements, ensuring best practices, and overseeing the work of a blended team consisting of offshore developers, system administrators, and a configuration manager. The ideal candidate will combine strong ServiceNow expertise with leadership, platform governance, and architectural experience.

Key Responsibilities

• Platform Leadership: Serve as the technical owner of the ServiceNow platform, providing direction on architecture, integrations, performance, and scalability.
• Team Management: Lead a global team including 2 developers, 2 system administrators, and 1 configuration manager. Provide guidance, mentorship, and workload prioritization.
• Solution Architecture: Design and review technical solutions across ITSM, ITOM, HRSD, and other ServiceNow modules to ensure alignment with 84.51°’s enterprise architecture and security standards.
• Governance & Best Practices: Establish development standards, enforce coding practices, and ensure adherence to ITIL and ServiceNow governance models.
• Project Delivery: Collaborate with stakeholders to translate business requirements into technical solutions and ensure timely delivery of platform enhancements and integrations.
• Quality & Performance: Oversee instance health, upgrades, and performance monitoring. Coordinate testing and deployment of new releases.
• Stakeholder Collaboration: Partner with internal teams (security, infrastructure, product, and business units) to optimize the ServiceNow platform’s adoption and value.
• Continuous Improvement: Identify opportunities for automation, process optimization, and leveraging new ServiceNow capabilities

Qualifications:

Required:

• Bachelor’s degree (Master’s degree desired) typically in Computer Science, Management Information Systems, Mathematics, Business Analytics or another technically strong program.
• 7+ years of progressive ServiceNow experience, including 2+ years in a lead or architect role.
• Proven experience with core ServiceNow modules (ITSM, ITOM, CMDB, HRSD, CSM, etc.).
• Strong understanding of ServiceNow architecture, data models, scripting (JavaScript, Glide), and integrations (REST, SOAP, API).
• Experience managing offshore or distributed teams.
• Excellent communication, leadership, and stakeholder management skills.

Preferred:

• ServiceNow Certified System Administrator (CSA) and one or more advanced certifications (CAD, CIS–ITSM, CIS–Discovery, etc.).
• Experience with Agile delivery and DevOps pipelines (ATF, Git, CI/CD).
• Familiarity with CMDB governance and platform security models (ACLs, roles, domain separation).
• Background in enterprise IT or data-driven organizations.

#LI-AB1

Lead Technical Product Manager(G3) 

LOCATION: Chicago/Cincinnati 

COMPANY OVERVIEW: 

84.51° knows customers, and we know how to connect you.  

Using a sophisticated, proprietary suite of tools and technology, we turn customer data into actionable knowledge. With unparalleled customer data and predictive analytics capabilities, we deliver personalized marketing strategies and ensure the best experience for customers of Kroger and more than 300 consumer-packaged-goods companies. We put the customer at the center of everything we do, resulting in a more dynamic, informed and personal approach to driving customer loyalty. 

SUMMARY:  

The AI Enablement team builds foundational AI capabilities that transform Kroger and 84.51, including better solutions and outcomes for our shoppers and our associates. AI Gateway is a cross-functional team within AI Enablement responsible for the primary AI model and API infrastructure that powers these solutions and democratizes access to AI across the org. As the Product Manager for this team, you will work closely with the Director of Product, Tech Leads for the AI Gateway, and cross-functional design and development teams. 

The LEAD PRODUCT MANAGER is the chief navigator, business champion, and team linguist that is accountable for setting team priorities and maximizing the value of the product results from the work of the development team. You own the details of the business and technical value delivered at the team level. You translate business requirements into product requirements to ensure that the product delivers on user needs. You own the measurement of the value delivered and other metrics for your product. This role requires excellent organizational and communication skills, technical acumen, and artificial intelligence domain knowledge. 

RESPONSIBILITIES:  

• Drive business value for the team by prioritizing and ordering product backlog items based on the product roadmap, inclusive of product, engineering, UX and data science roadmaps. 
• Experienced in managing multiple teams’ product backlogs in parallel and ensuring they’re transparent, visible and clearly communicated.
• Partner with cross-functional engineering, UX and data science peers to translate business desires/requirements into effective features and stories that are ready for development.
• Outlines clear acceptance criteria, to clearly communicate the definition of “done”.
• Partner with external contractors or technical support to ensure the delivery of the scope of work, within the agreed timeline, and in accordance to the stated acceptance criteria.
• Deep understanding of the business domain, stakeholders, business processes and constraints in which your product(s) play 
• Deep understanding of customers/users’ problems, how they think and operate and the platforms/technology they use. Ability to become familiar with new technology, business domains, and/or analytical practices that impact your product(s). 
• Understand and communicate organization objectives, strategies and solution needs to the team to facilitate results (where collaborative/as colleague)
• Manage and communicate dependencies and risks.
• Stakeholder management – experienced in building and managing internal and external stakeholder relationships to influence and drive change.
• Experienced level knowledge in the development and use of product data to influence product decisions/roadmap – both quantitative and qualitative.
• Clearly communicate the value of the work being delivered

QUALIFICATIONS, SKILLS, AND EXPERIENCE:  

• Professional work experience in artificial intelligence / Generative AI applications.
• Experience managing and/or developing an API-based product or developer tooling.
• Experience managing and/or developing cloud-based solutions in Azure or Google Cloud.
• Experience scaling apps or systems to meet high-availability and resiliency requirements for critical internal and customer facing solutions.
  • Experience managing and/or working on a team that deploys AI/ML models in cloud-based settings.
  • Technical acumen – possess the foundational technical knowledge needed to communicate with the technical team, understand blockers/trade-offs, and incorporate technical needs in the roadmap.
  • Experience navigating corporate governance processes including Security, Cloud, Privacy, Data Sharing, and Legal.
• Skilled in managing cross-functional software development teams in an agile environment
• Skilled in managing business priorities against design/user needs while delivering against product roadmaps
• Skilled in managing end-to-end software product development.
• Stakeholder management skills – experienced in building and managing stakeholder relationships to influence and drive change.
• Problem solving, critical thinking and analytical skills
• Planning, organizational and time management skills
• Comfort with ambiguity – remains confident, positive and resourceful in the face of ambiguity and unexpected results; recovers quickly from setbacks.
• Exhibits qualities of and have proven to be a great teammate
• Verbal and written communication skills, ability to translate between business and technical
• 4-6 years relevant experience
• Education: Bachelor’s degree or equivalent experience

ADDITIONAL SKILLS OF INTEREST (NOT REQUIRED) 

• Prior experience as a software engineer or Technical Product Manager – many of our customers are software engineers and data scientists.
• Experience leveraging various Generative AI chat tools (ie M365 Copilot, ChatGPT, Gemini, Claude) to simplify your life, work, or otherwise automate processes and accomplish previously impossible things. 
• Experience developing AI Agents using an agent builder or agent framework.
• Experience developing or using MCP servers.
• Experience using coding agents (ie Claude Code, Codex, Gemini CLI, Github Copilot).

84.51° is a retail data science, insights, and media company that helps brands grow by delivering smarter, more accountable marketing powered by Kroger’s first-party data. Kroger Precision Marketing (KPM) is our commercial arm, enabling brands to connect with customers through insights, incentives, and media.

Role Summary

Kroger Precision Marketing (KPM) recently launched a new AI Platform team to help product teams bring safe, scalable AI to market across our brand-facing platforms. We do that by (1) consulting on standards and guardrails; (2) accelerating reusable tools and early features, then transitioning long-term ownership to product teams; and (3) operationalizing a repeatable way to ship, monitor, and improve AI at scale.

As a Product Manager on this team, you will work alongside other PMs and a Product Director who sets the overall vision and strategy. You will own end-to-end initiatives that span multiple projects and features, from discovery through delivery and adoption, and you will be accountable for the business outcomes and KPIs those initiatives drive. You will also build and evolve reusable AI tooling for other teams, and consult with those teams to align strategies, reduce duplication, and ensure we ship AI consistently and safely across KPM’s brand-facing platforms.

Key Responsibilities

• Build the game plan: translate the AI portfolio vision into a clear roadmap for your initiatives
• Pick the right bets: focus the roadmap on the highest-impact work by weighing impact, effort, and risk, and deprioritizing the rest
• Stay ahead of the market: stay current on AI trends, vendors, and competitor moves, and use those insights to inform recommendations and influence our strategy
• Have a point of view, stay curious: form a clear perspective, seek input early, and adjust quickly when evidence points to a better approach
• Get close to users: partner with Experience Design to run discovery and define what we will build, why it matters, and why now
• Ship with momentum: drive delivery with Agile Delivery, Data Science, and Engineering by managing scope, dependencies, risks, tradeoffs, and timelines
• Prove and improve: measure outcomes against business KPIs, collect user and stakeholder feedback, and iterate based on real signal (qualitative and quantitative)
• Make it stick: support rollout and adoption, then hand off with clear enablement and accountability
• Scale the capabilities: own reusable AI capabilities, including skills, patterns, and tooling, that help teams across the company build smarter and faster
• Tell the story: communicate progress, tradeoffs, and decisions with clarity, and raise risks early with context and options
• Be the go-to partner: earn trust through strong follow-through, clear communication, and reliable decision-making, while balancing confidence with humility

Minimum Qualifications

• Product management: 3–5 years of product management experience
• AI/ML delivery: familiarity with the AI/ML product lifecycle, including data readiness, model development, deployment, monitoring, and governance
• GenAI fundamentals: working knowledge of prompting, retrieval-augmented generation (RAG), agent patterns and skills, and quality and safety evaluation
• Roadmap: ability to set priorities and drive execution independently
• Decision-making: ability to make calls, clarify tradeoffs, and create clarity in ambiguity
• Delivery: experience partnering with Experience Design, Data Science, Engineering, and Agile Delivery
• Communication: ability to translate between technical and business teams, manage stakeholders, and raise risks early with context and options
• Metrics: ability to define success, measure outcomes, and iterate based on real signal
• Leadership: a humble, direct leadership style, comfortable saying “I don’t know,” and confident leading toward an answer
• Collaboration: ability to move fast within security, governance, and complex stakeholder environments

Preferred Qualifications

• B2B platform: experience building products for large, diverse internal or external user bases
• Industry: familiarity with retail analytics, retail media, adtech, and data-driven marketing platforms
• Technical fluency: background in engineering, data science, analytics, or a highly technical product area, with the ability to go deep on architecture and delivery tradeoffs
• Experimentation and measurement: product analytics experience defining success metrics, selecting the right measures for the job (for example, using Google’s HEART framework), and running experiments to quantify user and business impact

#LI-EB1

Lead Technical Product Manager – Agent Platform 

LOCATION: Cincinnati / Chicago (P4476) 

SUMMARY:  

The AI Enablement team at 84.51° is seeking a Lead Product Manager for its Agent Platform team. This team is responsible for architecting, implementing, maintaining, and supporting the use of the agentic foundation of the Kroger enterprise. 

The Lead Product Manager will discover, prioritize, plan the implementation of the agent platform – this could include: a control layer consisting of agent, MCP, eval, and prompt registries; evaluation and monitoring tools; and pro-code, low-code, and no-code development capabilities. The role will partner closely with engineering and data science leads to shape the roadmap, translate business and technical needs into clear requirements, and ensure the delivery of high-value, enterprise-grade capabilities that reduce time-to-value, improve quality and reliability, and promote safe, compliant use of agentic systems. 
 

RESPONSIBILITIES: 

• Own product discovery and roadmap for the managed agent platform 
• Maintain a current roadmap and communicate trade-offs, dependencies, and timelines to stakeholders and delivery teams 

• Translate business goals, user needs, and technical constraints into product requirements and acceptance criteria with a clear definition of done 

• Partner with the Agentic Foundations leadership, as well as engineering and data science leads, to plan quarters/cycles/sprints and ensure efficient, predictable delivery 

• Define and evolve core agentic platform capabilities, including: 

• Registries (agent/MCP/scorer/prompt), templates, and pattern libraries 

• Agent development and monitoring tools, including evaluation frameworks and observability 

• Integration with data and API layers and pro-code agent frameworks 

• Integration with enterprise AIOps/MLOps, CI/CD, and governance workflows 

• Facilitate user research and testing to understand developer and business user workflows; validate usability, safety, reliability, and performance 

• Analyze product usage and operational data to inform prioritization, measure value, and guide iteration 

• Drive adoption across customer teams through documentation, enablement, demos, and feedback loops; remove friction points and champion best practice 

• Ensure alignment with enterprise strategies for scale, reliability, safety, compliance, and cost-efficiency 

• Manage progress toward objectives; proactively surface risks, blocks, and cross-team dependencies; coordinate mitigation plans 

• Develop strong internal and external stakeholder relationships; influence and drive change in ambiguous, evolving environments 

• Communicate realized value and outcomes, including usage, adoption, productivity improvements, and risk reduction 

QUALIFICATIONS, SKILLS, AND EXPERIENCE:  

• Professional experience in leading enterprise AI, ML, or data platforms 

• Professional experience in a product/software development team  

• Professional experience in managing technical and business stakeholders  

• Professional experience in ambiguous environments  

• Skilled in a general technical acumen, able to efficiently converse with software engineers and AI engineers and understand their development processes  

• Skilled in managing cross-functional technical development teams in an agile environment  

• Skilled in managing business priorities against design/user needs while delivering against product roadmaps  

• Skilled in managing end-to-end software product development  

• Skilled in problem solving, analytic thinking, and creativity  

• Skilled in planning, organization, and verbal/written business communication  

• Skilled in maintaining a positive leader persona in ambiguous and changing environments  

• Skilled in quickly flexing between technical and business stakeholder conversations, adapting to a variety of audiences  

• Demonstrated excellence as a teammate and leader  

• 4-6 years relevant experience  

• Education: Bachelor’s degree or higher in Software Engineering, Computer Science, Machine Learning, or a related field 

#LI-SSS

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-$21
• Commission, based on personal sales

*eligibility qualifiers may apply

About the Role:

Dr. Squatch is searching for an Account Manager - Kroger to manage our successful and growing Kroger business. This role will manage the day-to-day customer execution needs as well as work collaboratively to help execute our long-term strategy within Kroger. This role will work collaboratively across our operations, product, and marketing teams to drive activities to support this retail customer as well as our broker partner.

This role will report to the Associate Director of Sales.

This is a full-time role with company benefits based in Cincinnati, Ohio.

The anticipated base compensation range for this role will be $100,000 to $135,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do:

• Develop and grow relationships across key decision-makers at Kroger to grow Dr. Squatch’s presence as an omnichannel brand
• Work closely with brokers, and external business partners to develop mutually beneficial short & long term strategies at Kroger
• Collaborate with the Associate Director of Sales to build and execute our sales strategy to encourage trial, market share growth & household penetration at Kroger
• Drive progress in collaboration with our marketing team to create visually stunning, best-in-class merchandising destinations for Dr. Squatch on shelf
• Develop and own strategy for trade promotions & customer spending at Kroger
• Collaborate with internal Dr. Squatch product, operations, and marketing teams to facilitate retail initiatives
• Manage collateral & assets the sales organization needs for successful outreach such as 1-pagers & sales presentations
• Provide key inputs for account-specific demand planning
• Work closely with the commercialization team to ensure all new item launches and initiatives are flawlessly executed in your accounts

About You:

• 3-5 years of Sales, Business Development, or Account Management background in CPG - preference for prior category experience in personal care or wellness at Kroger specifically
• Blend of experience between large established brands and early-stage ups
• Strong relationships or prior experience working with Kroger (& Harris Teeter)
• Proven success in achieving aggressive sales goals
• Prior experience managing multiple broker networks
• Prior experience optimizing performance and managing third-party merchandising groups
• Deep understanding of the landscape for national accounts, brokers, distributors, etc.
• Experience scaling a brand and pioneering retail sales a huge plus
• Ability to travel when necessary
• Excellent communication skills
• Interest in health and wellness, personal care, and/or eCommerce industries
• Experience working in the consumer products industry is highly preferred
• Someone who gets things done without perfect resources is innovative and works with a sense of urgency
• Someone who has high standards takes ownership and is invested in the outcome
• Someone who proactively helps others stays positive and has a good sense of humor

#LI-TC1 #LI-FULLTIME

WHO ARE WE?

We Are Squishable! At Squishable, products and people are at the core of why we do what we do every day. We strive to create a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customers…turning friends into fans. As we experience rapid growth, we are looking for career-driven leaders who are obsessed with creating a unique and exceptional customer experience. We need great people to represent the brand where it matters most…in front of our customers. These leaders will be part of shaping the voice and character of the Squishable store experience.

The ideal candidate will be a natural-born leader who loves the store experience. They will be passionate, driven, and highly organized with a desire to bring happiness to people’s lives. Additionally, they will be confident, creative, bright, friendly, adaptable, and able to consistently perform at the highest level. Candidates must be well-spoken and confident in their ability to interact with people at all levels while remaining calm and organized at all times.

This role is part-time. 

What does a Squishable Retail Sales Lead do?

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Productivity Management: holds self and sales team accountable for personal sales
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
• Solution-oriented and forward-thinking in resolving customer issues; partners with Store Manager and/or District Manager/Regional Manager as appropriate
• Develops both individual and team product knowledge skills to stay up-to-date on all current Squishable in-store products
• ​Assists in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empowers others and encourages individual growth
• Able to provide feedback to others; coaches performance to a higher standard; provides constructive feedback to the Store Manager

Other Qualifications:

• Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment.
• Passion for people! A dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to receive and provide constructive feedback and recognition to every team member, to ensure we have an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Ability to transport stock as may be required; lifting cartons up to 25 lb.

Pay range is between $15 to $16 an hour