84.51°
84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
Join us at 84.51°!
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84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.
Join us at 84.51°!
__________________________________________________________
Lead Cloud Engineer (P486)
Cincinnati / Chicago
SUMMARY
The Lead Cloud Engineer will help technology teams architect and operate cloud infrastructure on Microsoft Azure, applying Cloud Engineering principles and defining solutions where gaps exist. They will collaborate with teams to deliver cloud engagements that achieve business objectives, with a strong emphasis on Azure management, governance, and day-to-day operational excellence (identity, networking, security, cost, and reliability). The role owns primary responsibility for driving/evolving the Cloud Engineering team capabilities in Azure and Infrastructure as Code, including Terraform standards and reusable modules. The role is responsible for day-to-day operational response and problem resolution for referred incidents and is a participant in an on-call rotation.
RESPONSBILITIES:
- Prioritize referred incidents from the Service Desk, Engineering/Data Science projects and other technology teams and provide/guide problem resolution for those incidents, including managing any necessary vendor engagement and serving as escalation point for the team
- Own and improve Azure platform operations and administration, including subscription/resource organization, RBAC/identity integration, networking, security controls, monitoring, and cost management
- Responsible for managing and improving our Terraform ecosystem (Terraform Cloud/Spacelift, policy/standards, and reusable modules with best practices built in)
- Implement and enforce Infrastructure as Code workflows (code review, testing, CI/CD, drift detection, and remediation) to improve repeatability and auditability
- Responsible for input to and for meeting team SLO targets and collaboratively ensuring team objectives are met
- Independently define, prioritize and execute project tasks and plans to deliver cloud-related infrastructure and solutions
- Document work and solutions appropriately and review Cloud Engineering team documentation for accuracy/completeness
- Contribute technical/procedural ideas to Cloud Engineering team operations and define/execute strategies to integrate these solutions as appropriate
- Engage with other technology and infrastructure teams as necessary to complete tasks
- Responsible for one or more cloud-related technologies including complete ownership of all aspects of the technology (maintain, upgrade, train, mentor, document)
- Participate routinely in team on-call rotation
QUALIFICATIONS, SKILLS, & EXPERIENCE
- 4-year degree in a technology related discipline or equivalent work experience
- 5+ years of hands-on experience designing, administering, and operating production workloads in Microsoft Azure
- 5+ years of experience with Infrastructure as Code (IaC) and cloud automation
- Required IaC deep tooling experience: Terraform/OpenTofu, module creation and management, and policy/guardrail application.
- 5+ years of experience with SDLC and working with Agile development teams
- Microsoft Azure Administrator Associate (or higher) certification preferred
- Experience with container technologies (e.g., Docker) and familiarity with Kubernetes/AKS are a plus
- Nice to have tooling experience:
- Python or other high-level interpreted programming language
- GitHub Actions
- Helm
- Datadog or other enterprise observability tool
- Artifactory or other enterprise package management system
- Ability to manage small to medium size IT-related projects, solving related problems and working to tight deadlines while under pressure
- Strong interpersonal and communication skills with demonstrated experience leveraging these skills with technical teams and non-technical business units
- Desire to learn new technology and grow across different areas of technology
- Demonstrated ability to prioritize own workload with multiple responsibilities and adaptability to changes in those priorities
#LI-SSS
Pay Transparency and Benefits
- The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
- Below is a list of some of the benefits we offer our associates:
- Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
- Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
- Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.
Ready to apply?
Apply to 84.51°
84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.
Join us at 84.51°!
__________________________________________________________
Lead API Platform Engineer (Cincinnati / Chicago) P181
About 84.51°
84.51° is a data science and technology company (owned by Kroger) that turns customer data into decisions that improve how people shop. Engineers here work with modern cloud and data tech at meaningful scale, alongside product, data science, and business teams.
The role
We’re hiring a Lead API Platform Engineer to join our Application Delivery team within Platform Engineering. This is an individual contributor (IC) technical lead role, owning the API gateway experience end-to-end — from pre-production through production. You’ll help shape technical direction, mentor engineers, and continuously improve our on-call/escalation rotation — participating and fielding gateway-related production issues when on rotation.
If you meet most—but not all—requirements, we still encourage you to apply.
What you’ll do
- Own our gateway platforms: Maintain and evolve our Kong Enterprise API Gateway and Azure Application Gateway configurations, standards, and best practices—and help design what’s next.
- Strengthen API security: Implement and promote API security standards, including OAuth2, JWT, and SAML, along with access controls and encryption.
- Improve reliability and performance: Monitor, troubleshoot, and optimize using Datadog. Tune latency, caching behavior, and rate limiting to support high-performing APIs.
- Automate delivery: Build and maintain automation and CI/CD workflows (using GitHub Actions) for gateway deployments and policy/configuration updates.
- Enable great developer experience: Improve how teams build and test APIs by standardizing gateway onboarding, providing self-service patterns, and supporting reliable local development workflows (e.g., local gateway tooling, mock/test routes, and clear “run it locally” docs).
- Shape work for success: define and decompose scope into ready-to-build requirements (clear user stories and acceptance criteria), aligning on delivery standards, and proactively removing blockers to keep execution on track.
- Support production operations: Provide L2/L3 support, participate in an on-call rotation, lead root-cause analysis, and drive permanent fixes.
- Collaborate and document: Partner with development, QA, security, and architecture teams. Create clear documentation, SOPs, and onboarding materials to help teams ship confidently.
What we’re looking for
- Bachelor’s degree (Master’s degree desired) typically in Computer Science, Management Information Systems, Mathematics, Business Analytics or another technically strong program.
- 5+ years of hands-on experience operating API gateways in production environments (especially Kong)
- Strong API fundamentals (REST, JSON) and security best practices
- Experience working in a public cloud environment, plus solid networking knowledge (DNS, firewalls, load balancers) – Azure preferred but not required
- Comfort scripting and/or coding in one or more languages (e.g., Python, Shell, Java, Node.js)
- Familiarity with DevOps/Agile practices, Docker/Kubernetes/Helm, and Terraform (or other IaC tools)
- Clear communication skills and a collaborative mindset in a fast-moving environment
#LI-SSS
Pay Transparency and Benefits
- The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
- Below is a list of some of the benefits we offer our associates:
- Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
- Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
- Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.
Ready to apply?
Apply to 84.51°
84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.
Join us at 84.51°!
__________________________________________________________
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with the Kroger Family of Companies (i.e. H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status)
84.51° is seeking a ServiceNow Team Lead to guide the strategic and technical direction of our ServiceNow platform. This role serves as both technical architect and hands-on lead, responsible for driving platform enhancements, ensuring best practices, and overseeing the work of a blended team consisting of offshore developers, system administrators, and a configuration manager. The ideal candidate will combine strong ServiceNow expertise with leadership, platform governance, and architectural experience.
Key Responsibilities
- Platform Leadership: Serve as the technical owner of the ServiceNow platform, providing direction on architecture, integrations, performance, and scalability.
- Team Management: Lead a global team including 2 developers, 2 system administrators, and 1 configuration manager. Provide guidance, mentorship, and workload prioritization.
- Solution Architecture: Design and review technical solutions across ITSM, ITOM, HRSD, and other ServiceNow modules to ensure alignment with 84.51°’s enterprise architecture and security standards.
- Governance & Best Practices: Establish development standards, enforce coding practices, and ensure adherence to ITIL and ServiceNow governance models.
- Project Delivery: Collaborate with stakeholders to translate business requirements into technical solutions and ensure timely delivery of platform enhancements and integrations.
- Quality & Performance: Oversee instance health, upgrades, and performance monitoring. Coordinate testing and deployment of new releases.
- Stakeholder Collaboration: Partner with internal teams (security, infrastructure, product, and business units) to optimize the ServiceNow platform’s adoption and value.
- Continuous Improvement: Identify opportunities for automation, process optimization, and leveraging new ServiceNow capabilities
Qualifications:
Required:
- Bachelor’s degree (Master’s degree desired) typically in Computer Science, Management Information Systems, Mathematics, Business Analytics or another technically strong program.
- 7+ years of progressive ServiceNow experience, including 2+ years in a lead or architect role.
- Proven experience with core ServiceNow modules (ITSM, ITOM, CMDB, HRSD, CSM, etc.).
- Strong understanding of ServiceNow architecture, data models, scripting (JavaScript, Glide), and integrations (REST, SOAP, API).
- Experience managing offshore or distributed teams.
- Excellent communication, leadership, and stakeholder management skills.
Preferred:
- ServiceNow Certified System Administrator (CSA) and one or more advanced certifications (CAD, CIS–ITSM, CIS–Discovery, etc.).
- Experience with Agile delivery and DevOps pipelines (ATF, Git, CI/CD).
- Familiarity with CMDB governance and platform security models (ACLs, roles, domain separation).
- Background in enterprise IT or data-driven organizations.
#LI-AB1
Pay Transparency and Benefits
- The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
- Below is a list of some of the benefits we offer our associates:
- Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
- Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
- Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.
Ready to apply?
Apply to 84.51°
Director, Software Engineering - Agentic Foundations (P4474)
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84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.
Join us at 84.51°!
__________________________________________________________
Director, Software Engineering – Agentic Foundations (P4474)
PREFERRED LOCATION: Cincinnati / Chicago
SUMMARY:
The AI Enablement team at 84.51° is seeking a Director of Software Engineering for its Agentic Foundations team. This team is responsible for designing, developing, and maintaining the agentic backbone of the Kroger enterprise, including platforms, patterns, and tools to support the best practice development of AI agents.
The Director of Engineering requires a unique mix of software engineering and AI skills necessary to lead the technical design of platforms, patterns, and tools to support the enterprise agentic ecosystem. This role has a focus on providing the technical leadership needed for engineering and data science development teams implementing solutions like agent/MCP/scorer/prompt registries, agent-related tools to aid in the development and monitoring of best practice agents and tools, and managing low-code and no-code agent platforms that integrate with agentic support.
RESPONSIBILITIES:
- Partner with the Director of Product Management for Agentic Foundations to jointly lead the space for the Kroger enterprise
- Lead and manage a team of engineers, guiding them in the design and development of their product/platform areas and in the management of their own reports
- Lead and manage hiring efforts for engineers on the Agentic Foundations team, including finding interview panelists, writing interview guides and questions, and assisting with coding screening questions
- Own and manage offshore reliability engineering teams
- Provide in-depth technical leadership in the scoping and implementation of enterprise-grade solutions to support agents across the Kroger enterprise
- Provide operational leadership across agentic platforms, ensuring enterprise-grade reliability, observability, and incident management
- Maintain an up-to-date expertise on agentic workflows, frameworks, platforms, and best practices to identify and inform new capabilities for implementation
- Foster a collaborative and innovative team environment, encouraging professional growth and development among team members
- Reduce the development time of the team by leveraging agentic SDLC tooling provided by the enterprise
- Lead the abstraction of tooling and services to user-friendly interfaces like APIs, Python packages, or UIs
- Understand business requirements and trade-off scale, risk, and accuracy to maximize value and translate research into consumable products or services
- Guide the development teams to follow software development standards, including version control, documentation, testing, and support
- Make time-sensitive decisions and solve urgent problems without escalation
QUALIFICATIONS, SKILLS, AND EXPERIENCE:
- 7+ years professional experience with cloud-based software architecture focused on scalability, performance, and reliability
- 7+ years professional experience with end-to-end SDLC leveraging CI/CD and AIOps/MLOps, including experience with agentic SDLC tooling
- 7+ years professional experience with large-scale AI/ML systems, including 2+ years with GenAI and deep learning methods
- Professional experience with production-grade agentic systems, including concepts like design and development, evals, deployment, and monitoring
- Professional experience with AI/ML frameworks and tooling (PyTorch, OpenAI SDK, LangChain, autogen)
- Professional experience with AIOps/MLOps tooling and concepts (MLflow, Model Registry, Model Monitoring)
- Professional experience with scaling and deploying AI/ML systems using tooling in Microsoft Azure and Google Cloud, including CI/CD, containerization, orchestration, and API development (in particular FastAPI)
- Professional experience with Kubernetes (AKS) and Helm
- Professional experience with Python
- Professional experience with infrastructure-as-code using Terraform
- Professional experience leading technical teams and consulting with customers, including managing senior engineers, communicating complex technical topics, and driving outcomes in ambiguous environments
- Skilled in partnering with product management peers to jointly define product and team direction and priorities
- Education: Bachelor’s degree or higher in Software Engineering, Computer Science, Machine Learning, or a related field
#LI-SSS
#LI-Remote
Pay Transparency and Benefits
- The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
- Below is a list of some of the benefits we offer our associates:
- Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
- Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
- Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.
Ready to apply?
Apply to 84.51°
84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.
Join us at 84.51°!
__________________________________________________________
Lead Software Engineer – Agentic Foundations (P4475, P4477)
LOCATION: Cincinnati / Chicago
SUMMARY:
The AI Enablement team at 84.51° is seeking a Lead Software Engineer for its Agentic Foundations team. This team is responsible for designing, developing, and maintaining the agentic backbone of the Kroger enterprise, including platforms, patterns, and tools to support the best practice development of AI agents.
The Lead Software Engineer will provide hands-on technical leadership across architecture, implementation, and operations of core agentic capabilities, including agent/MCP/scorer/prompt registries, evaluation and monitoring tooling, and low-code/no-code agent platforms that abstract complexity for developers and business users. You will partner closely with product management, data science, and engineering peers and leaders to deliver enterprise-grade capabilities that accelerate time-to-value, improve quality and reliability, and promote compliant, best-practice use of agentic systems.
RESPONSIBILITIES:
- Lead the design, development, and operation of core agentic platforms, services, and tooling used across the Kroger enterprise
- Own technical outcomes for a more specific product area, such as registries (agent/MCP/scorer/prompt), evaluation frameworks, observability/monitoring, SDKs/APIs/UIs, and low-code/no-code agent platforms
- Provide in-depth technical leadership to scope and implement scalable, secure, and reliable solutions;
- Uphold standards for architecture, code quality, testing, and documentation
- Partner with the Agentic Foundations leadership, as well as engineering and data science leads, to plan quarters/cycles/sprints and ensure efficient, predictable delivery
- Work with offshore reliability engineering teams to ensure SLAs are upheld
- Occasional participation in level 2 on-call support for production systems
- Abstract complex capabilities into developer-friendly interfaces (APIs, Python packages, CLIs, and UIs) to reduce friction and accelerate adoption
- Drive operational excellence across platforms, including incident management, on-call support, capacity planning, and cost optimization
- Mentor and guide engineers through code reviews, architecture discussions, and pairing; contribute to team growth, onboarding, and enablement
QUALIFICATIONS, SKILLS, AND EXPERIENCE:
- Professional experience with cloud-based software architecture focused on scalability, performance, and reliability
- Professional experience with end-to-end SDLC leveraging CI/CD and AIOps/MLOps, including experience with agentic SDLC tooling
- Professional experience with large-scale AI/ML systems, including 1+ years with GenAI and deep learning methods
- Professional experience with AI/ML frameworks and tooling (PyTorch, OpenAI SDK, LangChain, autogen)
- Professional experience with AIOps/MLOps tooling and concepts (MLflow, Model Registry, Model Monitoring)
- Professional experience with scaling and deploying AI/ML systems using tooling in Microsoft Azure and Google Cloud, including CI/CD, containerization, orchestration, and API development (in particular FastAPI)
- Professional experience with Kubernetes (AKS) and Helm
- Professional experience with Python
- Professional experience in ambiguous environments
- Skilled in problem solving, analytic thinking, and creativity
- Skilled in planning, organization, and verbal/written business communication
- Skilled in maintaining a positive leader persona in ambiguous and changing environments
- Demonstrated excellence as a teammate and leader
- 4-6 years relevant experience
- Education: Bachelor’s degree or higher in Software Engineering, Computer Science, Machine Learning, or a related field
#LI-SSS
#LI-Remote
Pay Transparency and Benefits
- The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
- Below is a list of some of the benefits we offer our associates:
- Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
- Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
- Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.
Ready to apply?
Apply to 84.51°