About the role : 

We are seeking an experienced and dynamic Finance Controller - India with a strong US GAAP and technical accounting background to manage our local Indian entity and support group activities. This role will prioritize technical accounting expertise while also playing a pivotal role in building out a Center of Excellence (CoE) and managing the day-to-day operations of the Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL) teams. The ideal candidate will have a proven track record in managing complex financial operations, ensuring compliance with US GAAP and local regulations, and leading process optimization efforts while developing and mentoring teams.

What You’ll Do :

US GAAP and Entity Management:

• Ensure financial operations align with US GAAP, technical accounting standards, and local Indian regulations.
• Oversee the preparation and submission of statutory financial statements, tax filings, and local audits.
• Manage Monthly TDS and GST filings and oversee annual income tax returns and reconciliations across entities.

Group Support Activities:

• Support the global finance team by contributing to preparatory tasks for group reporting, ensuring accuracy and timeliness of financial data.
• Assist with data collection, reconciliations, and processes that facilitate group reporting and consolidation.
• Collaborate with cross-functional teams to ensure compliance with corporate policies.

Center of Excellence (CoE) Development:

• Establish and develop a Center of Excellence to centralize and optimize key financial processes across AR, AP, GL, and other accounting functions.
• Drive process improvements and implement best practices to enhance efficiency and accuracy.
• Foster a culture of innovation and continuous improvement within the CoE.

Accounts Receivable, Accounts Payable, and General Ledger Management:

• Accounts Receivable (AR): Oversee invoicing, collections, and cash application, ensuring efficiency and accuracy.
• Accounts Payable (AP): Ensure timely vendor payments, invoice processing, and AP aging management, working closely with procurement and operations.
• General Ledger (GL): Manage reconciliations, month-end close processes, and ensure compliance with internal controls.
• Resolve billing, payment, and general accounting issues in collaboration with internal stakeholders.

Team Leadership and Development:

• Build, mentor, and develop a high-performing finance team across AR, AP, GL, and other accounting functions.
• Provide guidance, training, and development opportunities to support team growth and professional advancement.
• Foster an inclusive and collaborative work environment that emphasizes accountability and excellence.

Stakeholder Collaboration:

• Partner with internal and external stakeholders, including auditors, tax advisors, and banking partners.
• Serve as a key contact for finance-related matters for the local entity and broader organization.

What You Bring :  

• A Chartered Accountant (CA) or equivalent qualification with total of 12+ years experience
• 4+ years of experience in a Big Four accounting firm, specializing in US GAAP and technical accounting.
• At least 3 additional years of managerial experience post-Big Four, managing teams in financial operations and accounting.
• Strong knowledge of Indian accounting standards, tax regulations, TDS, GST, and income tax compliance.
• Advanced understanding of US GAAP and local compliance requirements.
• Proven ability to lead and manage AR, AP, GL, and other accounting functions.
• Leadership skills with a proven ability to build and manage high-performing teams.
• Strong analytical, problem-solving, and attention-to-detail capabilities.
• Proficiency in financial systems (SAP preferred) and advanced Excel skills.
• Excellent communication, interpersonal, and cross-functional collaboration skills.
• Adaptability and resilience in a dynamic and fast-paced environment.
• This role requires a strong balance of leadership capability and hands-on technical expertise. Hence, The ideal candidate should be comfortable managing teams while actively engaging in core accounting and operational tasks.
• Must be flexible to work in overlapping US time zones to effectively collaborate with global stakeholders.

Why we're hiring:

As part of the Global Payroll Team, you will contribute to the ongoing development of the global People strategy. Supporting business growth in an increasingly regulated environment whilst ensuring payroll and tax are compliant across the region. The Payroll Supervisor will have the responsibility for ensuring that their team performs payroll processing, compensation, as well as associated deductions and benefits payments are processed/paid on a timely basis for assigned populations. They will also be responsible for ensuring all statutory filings are completed and deadlines met.

What you'll be doing:

• Oversee and manage payroll processing, ensuring compliance with statutory requirements and accuracy of payments.
• Review and approve payroll runs before sign‑off
• Handle complex cases (tax, retro, expatriate payroll)
• Coordinate with HR, Finance, and vendors
• Drive standard work instructions and SOP adherence
• Ensure bank reconciliations are completed daily to maintain financial accuracy and liquidity.
• Ensure compliance with financial regulations, tax laws, and internal governance standards.
• Develop and maintain strong internal controls and financial policies to safeguard assets and ensure regulatory compliance.
• Assist the Financial Controller with external audits and liaise with auditors, tax advisors, and regulatory authorities as required.
• Stakeholder Collaboration
• Act as a key liaison between the India SSC and Global finance teams to ensure alignment of financial processes and reporting.
• Lead and manage the finance payroll team, ensuring optimal performance across all functions.
• Provide coaching, mentoring, and career development opportunities for team members.

KPIs

• First‑time‑right payroll (%)
• Escalation volume and ageing
• Team SLA adherence (%)
• Audit issues / control breaches
• Productivity per analyst (payrolls per FTE)

What you'll need:

Skills and competencies

• Excellent Communicator: Demonstrates clear and effective written and oral communication, tailoring messages to different stakeholders while maintaining professionalism and confidentiality.
• Excellent Stakeholder Management Skills: Builds and maintains strong relationships with internal and external stakeholders, addressing their needs and concerns while ensuring alignment with organizational objectives.

• Hands‑on with payroll platforms (e.g., ADP EV6, ADP WorkforceNow, SD Worx) required
• Hands-on with HCM and service management platforms (e.g. Workday, ServiceNow) preferred

• Organized and Detail-Oriented: Strong organizational skills with exceptional attention to detail, ensuring accuracy and compliance in all tasks and maintaining data integrity.
• Exceptional Problem-Solving, Analytical, and Decision-Making Ability: Skilled in identifying and resolving issues through analysis and critical thinking, making informed, data-driven decisions.
• Strong project management skills: Ability to manage multiple priorities in a high volume, fast-paced environment.

Qualifications and experience

• 8–10 years of end-to-end payroll experience, including team leadership
• Proficiency in English, both written and verbal
• Strong understanding of global payroll controls and compliance
• Significant experience in a shared services setting across Finance or HR, with proven success in a leadership role
• Experience working in a shared service centre or multinational environment, managing multi-entity and multi-currency financial operations
• Understanding of regional financial regulations and compliance requirements

• Deep experience SDWorx, ADP Enterprise EV6, ADP WorkforceNow payroll processing platforms.
• Experience with service request ticketing systems is a plus.
• Experience with Workday HCM is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

As part of the Global Payroll Team, you will contribute to the ongoing development of the global People strategy. Supporting business growth in an increasingly regulated environment whilst ensuring payroll and tax are compliant across the region. The Payroll Senior Analyst will have the responsibility for ensuring that all compensation, associated deductions and benefits are processed/paid on a timely basis for assigned populations. They will also be responsible for ensuring all statutory filings are completed and deadlines met.

What you'll be doing:

Key Responsibilities:

• Manage and process payroll data for assigned countries, ensuring accuracy and compliance with local legislation
• Validate payroll inputs (time, bonuses, deductions, new hires, exits)
• Run assigned payroll cycles (gross-to-net)
• Perform payroll reconciliations and roll-forward variance analysis
• Resolve employee payroll queries within SLA
• Support statutory filings and audit requests
• Process travel and reimbursements
• Process other statutory payments for employees
• Process employee loan and other schemes as applicable
• Serve as the primary point of contact for inbound tickets/requests from management, handling requests and issues from employees and managers for the assigned population.

• Monitor, track, and resolve requests/queries related to payroll, benefits, and data changes, escalating as needed.
• Collaborate with vendors and internal teams to ensure timely and accurate data processing and issue resolution.
• Maintain confidential records and ensure data integrity in all payroll systems.
• Provide operational support and guidance to employees and managers on payroll data and shared services/workflow processes.
• Support business growth and compliance in a regulated environment.

KPIs

• Payroll accuracy (%) – error‑free payslips
• On‑time payroll processing (%)
• Payroll query resolution TAT
• Rework / correction rate
• SLA adherence for assigned activities

What you'll need:

Skills and Competencies

• Understanding of regional payroll legislation and statutory requirements.
• Advanced data processing skills, including data validation, reconciliation, and reporting.
• Experience managing and resolving queries and tickets, preferably in a global environment.
• Hands‑on with payroll platforms (e.g., ADP EV6, ADP WorkforceNow, SD Worx) required
• Hands-on with HCM and service management platforms (e.g. Workday, ServiceNow) preferred

Qualification and Experience

• Proficiency in English, both written and verbal
• Bachelor's degree in HR, Accounting, Finance, or related field (SSC or multinational preferred)
• 3-7 years of experience in payroll data processing or ticket management, ideally in a multinational or shared services environment
• Good knowledge of payroll legislation and compliance requirements for regional countries
• Proficiency in Microsoft Excel; experience with payroll reporting and reconciliations

• Deep experience SDWorx, ADP Enterprise EV6, ADP WorkforceNow payroll processing platforms.
• Experience with service request ticketing systems is a plus.
• Experience with Workday HCM is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Roles and responsibilities

• Process and generate invoices in compliance with financial policies and procedures.
• Perform day-to-day billing transactions, including verifying, classifying, and recording billing data.
• Reconcile billing records to ensure accuracy and completeness of invoices and payments.
• Ensure timely issuance of invoices and timely reporting of same.
• Generate reports detailing billing status and Unbilled reports.
• Handle billing-related queries from clients and internal teams.
• Maintain accurate records of all billing transactions and adjustments.
• Ensure compliance with tax regulations, company policies, and industry standards.
• Uploading of invoices in client portal and coordinating with clients /onshore team.
• Strong understanding of billing operations and compliance requirements.
• Ability to handle and manage conference calls with clients regarding billing issues.
• Generating and distributing monthly reports as per requirements.
• Assist with internal and external audits related to billing records.
• Maintain a high level of accuracy and meet deadlines for invoice processing.
• Ensure the billing process runs smoothly in line with the company’s policies.

Skills/Experience

• Proven working experience as Billing Analyst
• Solid understanding of basic accounting principles
• Proficiency in English and Proficient in MS- Office (Excel, Word & Power Point)
• Strong analytical, organizational, conflict solving and negotiation skills.
• Extraordinary interpersonal skills to work in conjunction with other departments, Client and internal and external stakeholders.
• Must be a team player who also works well independently.
• Must be able to read, analyze, interpret and comprehend common scientific and technical journals & financial reports.
• Must be able to communicate effectively in both an oral and written manner to common inquiries or issues from suppliers / agencies / Internal stakeholders.
• Graduation/master’s in commerce
• Ability to resolve the issue with a positive approach.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking. Our primary focus is ensuring compliance with US payroll tax filing and deposits for our clients.The Tax Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team. This individual will be responsible for the completion of tasks related to maintaining client tax profiles and ensuring a smooth client experience.  In addition, the Tax Specialist will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow.

Work mode: Hybrid (2 days in office every week)

Work Timing : 3:00 PM - 12:00 AM IST

A day in the life (Responsibilities) 

• Perform routine payroll tax profile audits of existing clients to ensure accuracy
• Processes payroll corrections to prepare for amendments and communicates summaries of the corrections to clients
• Completes monthly New Hire Reporting to state agencies
• Assists in monthly, quarterly and annual tax filing audits
• Communicates with clients regarding missing or invalid account information
• Maintain individual performance to meet established team goals and OKRs
• Obtain accurate tax jurisdiction account information to ensure timely filing and payment of payroll tax obligations
• Participate in various processes and initiatives to ensure accurate payments and filings of client taxes

What you'll need to thrive (Requirements)

• Bachelor’s Degree with relevant experience,
• 1 to 5 years experience working in a similar role or closely related field
• Knowledge of US payroll taxes including federal, state, local, and paid family leave
• Prior experience in a customer service role
• Excellent written and verbal communication skills
• Ability to adapt to change and varying job responsibilities
• Effectively manage time and self-start projects
• Comfortable working with sensitive/confidential information
• Proficient in Microsoft Excel

Payroll Tax Terms (Nice to Have)

• Local Tax filings / LIT
• US Payroll / Taxation
• Payroll Audits
• 401k, SCORP, garnishments, pretax deduction
• Payroll Testing

Payroll Tax Terms (Great to Have)

• Amended returns / Amendments
• 941, 940, W2 Filing, SUI/SUTA, FICA, Social Security, Medicare
• TPA, POA

AI at Toast 

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: Business Analyst Temenos T24/Transact (7 - 9yrs), Chennai

Scope of project(s):
• TEMENOS T24/TRANSACT Core Banking Platform, focused on assigned area of expertise
• Transversal topics involving other domains, with an impact on assigned area of expertise.

Responsibilities and skills required:
• Strong knowledge of Transact Modules – Securities Trading, Instrument & Product Definition, Transaction Lifecycle Services, Rules & Validation Framework, Static Data Services, Positions Management Service, Securities Accounting (Event-driven posting), Settlement & Clearing Services, SSI & Counterparty Management, Counterparty & Market Data Services, Cash Management Services, FX Deal Generation Services, Charges & Commissions Engine and Tax Services.
• In-depth experience with Temenos Transact (T24) – especially modules such as SECURITY.MASTER, Security Trading, Security Life-cycle Management, Settlements & Clearing Services, SSI & Counterparty Management, Charges & Commission and tax services.,
• Strong knowledge of Securities Trading Lifecycle
• Strong knowledge of SWIFT MT564-566 and/or ISO 20022 messages and how these messages can drive STP processing of Securities Trading/Asset Transfers/Funds Execution & Settlement in Transact.
• Prior working experience of Transact Funds Grouping Capability and Settlement Processing/integration with Execution Systems like Contineo and Aladdin/Confirmation Trading Matching (CTM) Systems will be advantageous
• Working experience of Securities Trading/Asset Transfers and Funds Management using Transact Shared Services will be advantageous.
• Experience producing BRDs/FRDs/Functional Specifications – through interviews, document analysis, requirement workshops with business users, business process descriptions, use cases, scenarios and workflow analysis.
• Strong analytical and problem-solving skills to challenge business/technical requirements to build good and scalable solutions.
• Product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Hands-on UAT and production support experience
• Understanding of STP flows and system integrations (CFT, MQ, KAFKA flows) will be advantageous
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.
• Develop requirements specifications according to standard templates & methodology
• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.
• Self-driven, highly motivated, hardworking, and agile enough to work both independently and as a team player.
• Should have high standards for services delivered to business and should have an eye for details.
• Ability to work under pressure and manage multiple, concurrent priorities with business and other IT stakeholders.

Technical & Behavioral Competencies

Technical skills :

• At least 7 years of experience in Banking Industry, as a Business Analyst and/or as a “hands-on” Project Manager
• Expert knowledge and experience on TEMENOS T24/TRANSACT Core Banking platform for Wealth Management, understand the various flows and functions, familiar with system parameterization and configuration, specifically in the area of Temenos Transact Security Trading/Funds Managements/Fees Modules (including Withholding taxes, Fees setup, accounting and regulatory reporting impacts, etc) – Mandatory
• Proficiency in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications.
• Fluent in investigation and testing techniques (Data Analysis, SQL, API, etc)

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients