About the role

As a Staff Software Engineer (SDK), you will own platform live ops features and apply your creativity throughout the entire development lifecycle - from initial design to live game support. You will collaborate closely with product, design, and engineering teams to deliver high-quality game client features and reusable components, helping to accelerate development across Fortis Games. In this role, you will also provide technical leadership, architectural guidance, and mentorship to other engineers.

What you’ll achieve

• Engage in full-lifecycle development: scoping, design, implementation, documentation, and deployment of our game application.
• Lead technical design and design principles for client features and shared components
• Collaborate with back-end engineers on server-dependent game features.
• Work with product managers to shape product scope, evaluate technical tradeoffs, and define scalable solutions
• Adhere to and elevate studio development guidelines, code style, testing strategy, and architecture standards
• Perform in-depth client code analysis to identify and resolve complex bugs and performance issues.
• Create and review technical design documents to guide stakeholders and engineers
• Mentor and support other engineers, including guidance on TDD practices and effective use of AI coding agents in daily workflows

What you’ll need to be successful

• Experience developing mobile games or client applications using Unity3D
• Familiarity with building SDKs and reusable client frameworks
• Proven software engineering expertise within the gaming industry
• Experience leading architecture and technical design decisions
• Strong knowledge of software design principles and test-driven development (TDD) practices
• Experience collaborating with product managers on feature scope and technical planning
• Practical experience using AI coding agents / AI-assisted development tools with appropriate validation and quality control
• Team player, able to collaborate effectively with engineers, designers, and developers, with strong communication skills

About the role

As a Staff Software Engineer (SDK), you will own platform live ops features and apply your creativity throughout the entire development lifecycle - from initial design to live game support. You will collaborate closely with product, design, and engineering teams to deliver high-quality game client features and reusable components, helping to accelerate development across Fortis Games. In this role, you will also provide technical leadership, architectural guidance, and mentorship to other engineers.

What you’ll achieve

• Engage in full-lifecycle development: scoping, design, implementation, documentation, and deployment of our game application.
• Lead technical design and design principles for client features and shared components
• Collaborate with back-end engineers on server-dependent game features.
• Work with product managers to shape product scope, evaluate technical tradeoffs, and define scalable solutions
• Adhere to and elevate studio development guidelines, code style, testing strategy, and architecture standards
• Perform in-depth client code analysis to identify and resolve complex bugs and performance issues.
• Create and review technical design documents to guide stakeholders and engineers
• Mentor and support other engineers, including guidance on TDD practices and effective use of AI coding agents in daily workflows

What you’ll need to be successful

• Experience developing mobile games or client applications using Unity3D
• Familiarity with building SDKs and reusable client frameworks
• Proven software engineering expertise within the gaming industry
• Experience leading architecture and technical design decisions
• Strong knowledge of software design principles and test-driven development (TDD) practices
• Experience collaborating with product managers on feature scope and technical planning
• Practical experience using AI coding agents / AI-assisted development tools with appropriate validation and quality control
• Team player, able to collaborate effectively with engineers, designers, and developers, with strong communication skills

About the role

As a Staff Software Engineer (SDK), you will own platform live ops features and apply your creativity throughout the entire development lifecycle - from initial design to live game support. You will collaborate closely with product, design, and engineering teams to deliver high-quality game client features and reusable components, helping to accelerate development across Fortis Games. In this role, you will also provide technical leadership, architectural guidance, and mentorship to other engineers.

What you’ll achieve

• Engage in full-lifecycle development: scoping, design, implementation, documentation, and deployment of our game application.
• Lead technical design and design principles for client features and shared components
• Collaborate with back-end engineers on server-dependent game features.
• Work with product managers to shape product scope, evaluate technical tradeoffs, and define scalable solutions
• Adhere to and elevate studio development guidelines, code style, testing strategy, and architecture standards
• Perform in-depth client code analysis to identify and resolve complex bugs and performance issues.
• Create and review technical design documents to guide stakeholders and engineers
• Mentor and support other engineers, including guidance on TDD practices and effective use of AI coding agents in daily workflows

What you’ll need to be successful

• Experience developing mobile games or client applications using Unity3D
• Familiarity with building SDKs and reusable client frameworks
• Proven software engineering expertise within the gaming industry
• Experience leading architecture and technical design decisions
• Strong knowledge of software design principles and test-driven development (TDD) practices
• Experience collaborating with product managers on feature scope and technical planning
• Practical experience using AI coding agents / AI-assisted development tools with appropriate validation and quality control
• Team player, able to collaborate effectively with engineers, designers, and developers, with strong communication skills

About the role

As a Staff Software Engineer (SDK), you will own platform live ops features and apply your creativity throughout the entire development lifecycle - from initial design to live game support. You will collaborate closely with product, design, and engineering teams to deliver high-quality game client features and reusable components, helping to accelerate development across Fortis Games. In this role, you will also provide technical leadership, architectural guidance, and mentorship to other engineers.

What you’ll achieve

• Engage in full-lifecycle development: scoping, design, implementation, documentation, and deployment of our game application.
• Lead technical design and design principles for client features and shared components
• Collaborate with back-end engineers on server-dependent game features.
• Work with product managers to shape product scope, evaluate technical tradeoffs, and define scalable solutions
• Adhere to and elevate studio development guidelines, code style, testing strategy, and architecture standards
• Perform in-depth client code analysis to identify and resolve complex bugs and performance issues.
• Create and review technical design documents to guide stakeholders and engineers
• Mentor and support other engineers, including guidance on TDD practices and effective use of AI coding agents in daily workflows

What you’ll need to be successful

• Experience developing mobile games or client applications using Unity3D
• Familiarity with building SDKs and reusable client frameworks
• Proven software engineering expertise within the gaming industry
• Experience leading architecture and technical design decisions
• Strong knowledge of software design principles and test-driven development (TDD) practices
• Experience collaborating with product managers on feature scope and technical planning
• Practical experience using AI coding agents / AI-assisted development tools with appropriate validation and quality control
• Team player, able to collaborate effectively with engineers, designers, and developers, with strong communication skills

About the role

As a Staff Software Engineer (SDK), you will own platform live ops features and apply your creativity throughout the entire development lifecycle - from initial design to live game support. You will collaborate closely with product, design, and engineering teams to deliver high-quality game client features and reusable components, helping to accelerate development across Fortis Games. In this role, you will also provide technical leadership, architectural guidance, and mentorship to other engineers.

What you’ll achieve

• Engage in full-lifecycle development: scoping, design, implementation, documentation, and deployment of our game application.
• Lead technical design and design principles for client features and shared components
• Collaborate with back-end engineers on server-dependent game features.
• Work with product managers to shape product scope, evaluate technical tradeoffs, and define scalable solutions
• Adhere to and elevate studio development guidelines, code style, testing strategy, and architecture standards
• Perform in-depth client code analysis to identify and resolve complex bugs and performance issues.
• Create and review technical design documents to guide stakeholders and engineers
• Mentor and support other engineers, including guidance on TDD practices and effective use of AI coding agents in daily workflows

What you’ll need to be successful

• Experience developing mobile games or client applications using Unity3D
• Familiarity with building SDKs and reusable client frameworks
• Proven software engineering expertise within the gaming industry
• Experience leading architecture and technical design decisions
• Strong knowledge of software design principles and test-driven development (TDD) practices
• Experience collaborating with product managers on feature scope and technical planning
• Practical experience using AI coding agents / AI-assisted development tools with appropriate validation and quality control
• Team player, able to collaborate effectively with engineers, designers, and developers, with strong communication skills

We are seeking an experienced sourcing manager to join our Packaging Strategic Procurement team!

In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our products, the reliability of our supply chain, and will play a leading role in supporting innovation through new product development. You will have key responsibilities over SKU ideation and onboarding, vendor selection and relationships, price negotiations and contract management, budgetary planning and continuously improving our end-to-end sourcing process. 

In this role, you will help drive the strategy and framework for how the business interacts with its supplier base and have a direct stake in affecting bottom line profitability.

You will...

• Take full ownership of assigned categories to develop and optimize our supply network. 
• Refine and implement a sourcing and supply chain strategy for a selection of categories that optimizes process, reduces risk, and improves our cost structure
• Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
• Manage cost savings initiatives through our strategic sourcing process to ensure that we hit our targeted budget
• Leverage large internal datasets and industry benchmarks (including market, supplier, and SKU analysis) to drive continuous improvement, identify opportunities for cost reduction, and identify/implement best practices
• Develop a culture of continuous improvement, both internally and externally through data-driven reporting and effective project management to identify and drive opportunities for quality improvement and implement best practices
• Onboard new vendors and new SKUs to drive cost savings and improve customer experience 
• Proactively manage quality specifications and potential issues that might impact ingredient standards
• Work with the Procurement Operations Team to set  execution plans and develop best practices for tracking contract compliance by our vendors 

You are…

• Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
• Intellectually curious – You have an insatiable desire to understand how and why things work, identify data-driven insights, and consistently challenge the status quo
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work
• A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover
• Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
• An excellent communicator – You can explain complex (often technical) information to a variety of audiences
• Collaborative - You are prepared to work collaboratively across many different HelloFresh teams and functions
• A project manager - You have exceptional project and people management skills

You have...

• 3-5 years of relevant experience working with relevant industries in supply chain operations and strategic sourcing functions; or working in operations strategy focused management consulting 
• 3+ years of packaging sourcing experience preferred
• Undergraduate degree preferred or equivalent relevant experience
• Fluent in Microsoft Office applications (especially Excel and Powerpoint) and Google Suite applications (especially Google sheets)
• Experience successfully leading large initiatives and sourcing events through strategic sourcing processes

You'll get...

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

Senior Director, Food Safety

Newark NJ, Dallas TX, Phoenix AZ, or Toronto ON

We are seeking an experienced Senior Director of Food Safety and Quality to lead our comprehensive food safety and quality assurance programs. This senior position will oversee all aspects of food safety, quality control, and risk management in our meal kit operations across North America. The ideal candidate will have extensive experience in the food industry, strong leadership capabilities, and deep expertise in food safety regulations and quality management systems

You will...

• Develop and implement comprehensive food safety and quality strategies aligned with company objectives
• Lead cross-functional teams to ensure integration of quality and safety standards throughout all operations
• Lead the food safety teams at up to 10 HF sites across the continent.  
• Manage working relationships with local, regional and national regulators, industry organizations, and key stakeholders          
• Drive continuous improvement initiatives to enhance food safety culture and operational excellence

Additionally You will… 

• Ensure unwavering compliance with USDA, FDA, GFSI, and all relevant food safety regulations, standards, audits, and certifications.
• Direct the development, implementation, and maintenance of HACCP plans, prerequisite programs, and the comprehensive food safety management system.
• Proactively conduct risk assessments and execute effective, appropriate control measures.
• Maintain expert-level knowledge of evolving regulations and drive the adoption of industry best practices.
• Oversee quality control laboratory operations, testing protocols, and analytical methods.
• Define and enforce quality specifications, standards, and robust performance metrics.
• Lead the implementation and management of the Corrective and Preventive Action (CAPA) system.
• Manage and lead swift product recalls and critical crisis response procedures when necessary.
• Establish key performance indicators (KPIs) and comprehensive reporting mechanisms.
• Ensure integrity of documentation control and record-keeping systems.
• Recruit, lead, and mentor a high-performing, technically expert food safety and quality organization.
• Build talent through strategic training, personalized coaching, and professional development programs.

• Champion a strong, visible culture of food safety awareness and accountability across the organization by significantly elevating the overall food safety knowledge and technical expertise of the team and wider organization.
• Serve as a primary cross-functional partner to Production, Logistics, Product Development, and other departments to embed safety and quality across the value chain.
• Drive the implementation of new technologies and digital solutions for advanced quality management.
• Lead process optimization initiatives to enhance operational efficiency while upholding the highest safety standards.

You Are… 

• Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
• Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Action Oriented: you’re able to prioritize organizational objectives, problem solve and quickly action solutions that improve the quality of our products 
• Strategic: you’re a critical thinker who uses logic and data to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
• Customer-obsessed: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of quality and customer experience
• Results-oriented: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

At a minimum, you have...

• Bachelor’s Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
• 15+ years of experience in Food Safety, Quality, Supply Chain, or Food Manufacturing
• Well-versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
• Strong understanding of food microbiology, chemistry, and processing technologies
• Experience leading multifunctional teams, managing organizational change and strong people development skills
• Superior analytical skills and operational modeling capabilities
• Demonstrated ability and hunger to deliver impact
• Ability to travel up to 50% of the time

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The Role

As a Product Analyst you are an all-rounder who thrives equally working on technical topics as well as value-delivery through insights, presentation and data visualisation. Indeed, your extensive experience and knowledge across technical and business related topics enables you to go “end to end” with a high level of quality and scalability as well as driving best practices within the Product Analytics community. Not limited to one squad or domain, your impact is across the breadth of HelloTech, proactively identifying common needs and pain points across the teams and defining solutions to constantly improve the way we work. So while you are an individual contributor, you are a key owner of best practice across our teams.

What you’ll do

• Leverage Cursor AI to automate and expand analytical capabilities and insight generation for the product organisation.
• Collaborate from a technical perspective with data product managers and data engineers to create reusable data products 
• Collaborate with cross-functional teams to gather requirements and define project objectives while utilising project management skills to plan and execute data-driven projects
• Partner widely across the Senior Product organisation (Product, Software Engineering, UX leads) to set strategic priorities and promote a culture rooted in evidence-based decision making.
• Communicate actionable insights clearly across the organisation highlighting the “so-whats” of your analyses in order to drive the growth of our business.
• Explore and analyse customer behaviour and product performance data in order to detect growth opportunities for the HelloFresh digital product by improving user experience.
• Guide and mentor other Product Analysts within our team, defining best practices and providing support to help individuals and the team grow in effectiveness
• Review as a technical expert the implementations of multiple teams across domains, continuously improving the deliverables of your teams

What you'll bring

• Extensive experience in quantitative analysis roles, ideally including having worked closely with product teams for at least 4 years.
• Knowledge of Curser and AI Analytics
• Excellent technical skills applying expert level SQL and Python for both analysis and efficient manipulation of large data sets.
• Expert level knowledge of data visualisation tools like Tableau which we use to create compelling visualisations to convey complex data.
• Extensive experience working with product stakeholders in setting up A|B experiments, interpreting results and deep diving to understand the impact of particular experiments.
• Excellent communication skills, taking complex business problems, articulating these as analytical problems and presenting your findings in a clear and precise way. 
• Extensive leadership of complex projects you have led, capability building within your team, and through mentorship or direct people management.
• A change mindset, the status quo is not an impediment
• You are outcome oriented, and can take a business challenge, create actionable analytical insights against it, and align stakeholders on actions to create business value.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

This is a hybrid role (4 days in the office /1 day remote).

About Your Team:

As a member of the Client Technical Support team, you will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will challenge and reward you as part of a team building one of the world’s strongest brokerage brands.

Responsibilities:

• Providing support to clients through phone, chats, and tickets
• Technical and functional support for the Interactive Brokers’ platforms
  • Desktop applications (Windows, macOS, and Linux)
  • Mobile applications (Android and iOS)
• Troubleshooting and support for Interactive Brokers’ web-based offerings
• Problem management with a focus on wide-scale technical issues

Requirements:

• Bachelor’s degree, preferred if in a technical field.
• 1+ years in a client-facing support role
• 1+ years of experience working with Windows and Mac, software support, connectivity support
• Excellent verbal and written communication skills and the ability to work effectively in a team environment
• Experience working with support ticketing systems
• Adaptable to a constantly changing technical environment
• Initiative, a desire to learn new skills/technologies and remain up to date with the latest trends, and a real passion for solving technical problems
• Experience with financial products and services is a plus.
• Excellent command of written and spoken English & French a must

Company Benefits & Perks

Interactive Brokers offers a competitive remuneration package including: 

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

**We thank all applicants. However, only those selected for an interview will be contacted.

The anticipated base salary range for this role is 60,000 CAD to 70,000 CAD annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including healthcare, and more.

This is a hybrid role (4 days in the office / 1 day remote).

About Your Team:

As a member of the Client Technical Support team, you will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will challenge and reward you as part of a team building one of the world’s strongest brokerage brands.

Responsibilities:

• Providing support to clients through phone, chats, and tickets
• Technical and functional support for the Interactive Brokers’ platforms
  • Desktop applications (Windows, macOS, and Linux)
  • Mobile applications (Android and iOS)
• Troubleshooting and support for Interactive Brokers’ web-based offerings
• Problem management with a focus on wide-scale technical issues

Requirements:

• Bachelor’s degree, preferred if in a technical field.
• 1+ years in a client-facing support role
• 1+ years of experience working with Windows and Mac, software support, connectivity support
• Excellent verbal and written communication skills and the ability to work effectively in a team environment
• Experience working with support ticketing systems
• Adaptable to a constantly changing technical environment
• Initiative, a desire to learn new skills/technologies and remain up to date with the latest trends, and a real passion for solving technical problems
• Experience with financial products and services is a plus.
• Excellent command of written and spoken English & Mandarin a must

Company Benefits & Perks

Interactive Brokers offers a competitive remuneration package including: 

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

**We thank all applicants. However, only those selected for an interview will be contacted.

The anticipated base salary range for this role is 60,000 CAD to 70,000 CAD annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including healthcare, and more.

This is Hybrid role (4 days in office /1 days remote) (Sunday- Thursday)

About your Team:

Interactive Brokers seeks an individual to join our Technical Operations (TOPS) team in Vancouver, BC. To offer the finest online trading experience in the world, Interactive Brokers' TOPS team monitors and provides global operational support for our applications, systems, and other critical business technology 24/7/365.

 What will be your responsibilities within IBKR: 

• Monitor the health of applications, networks, and systems underpinning the Interactive Brokers global brokerage system. 
• Analyze, troubleshoot, escalate and resolve brokerage system operational issues. 
• Participate in Post-Incident review in collaboration with Software Development, customer service and infrastructure teams. 
• Provide internal 2nd-level technical support to various teams. 
• Monitor batch scheduled jobs while troubleshooting and escalating any delays or failures. 
• Analyze existing business workflows and participate in developing new process monitoring tools. 
• Act as the primary escalation point for all brokerage system technical issues.
• Investigate and triage real time trade issues with internal and external parties.

 What required skill’s you need:

• Strong communication skills, and must be fluent in English. 
• A Bachelor's in a financial or a technical discipline. 
• A working knowledge of general computing and networking concepts. 
• Experience working with Linux operating systems.
• The ability to analyze and solve problems promptly and accurately in a fast-paced environment.
• Ability to work weekends.

Preferred Skills:

• Knowledge of the securities and commodities markets.
• Prior experience in retail or institutional trade support.
  
• Previous experience with scripting languages (e.g., Shell, Perl, Python) 
• Desire to explore and learn new concepts, systems and technologies. 

 To be successful in this position, you will have the following: 

• A strong desire to expand your financial and technical knowledge base.
• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication skills.
• Outstanding time management skills.

The anticipated base salary range for this role is 65,000 CAD to 75,000 CAD annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including healthcare, and more.

Company Benefits & Perks

Interactive Brokers offers a competitive remuneration package including: 

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

How You'll Make An Impact

Creating an Amazing Culture and Building Customer Love are two of our most strategic values at Boomi.   The Boomi Customer Success team lives and breathes these values every day.  A critical element of Boomi’s strategy is helping our customers accelerate their time to value and expand their relationships with Boomi.  This is a key differentiator for us and we believe that our customers deserve a unique and exceptional experience. When we do this well, our customers succeed and Boomi succeeds by increasing our renewal and growth rates. 

We currently have several openings in our team for an experienced Customer Success Manager for our hyper-growing commercial segment.

We seek energetic and highly productive CSMs for our ever-growing customer base. You will work with a large portfolio of customers to proactively launch and drive adoption and act as the voice of your customers internally at Boomi. You are relentless and dedicated to orchestrating high-value engagements including adoption, implementation, value creation, business reviews, roadmap alignment, and documenting measurable outcomes for our customers.

This is a hybrid role based in our Vancouver office, with in-office days Tuesday, Wednesday and Thursday.

What You'll Do

• Develop and maintain a deep understanding of our customer's business objectives, challenges, and opportunities and help deliver value-driven engagements

• Identify, design, and being able to achieve the customer's goals in a short-term relationship

• Maintain a deep understanding of our platform and make recommendations on how customers can use it to accelerate their business objectives

• Deliver proactive and reactive customer success motions through touchpoints that require product knowledge, joint planning, problem-solving and ability to multi-task 

• Collaborate with internal teams, including sales, services, support, and product to ensure adoption as well as mitigate any adoption risks

• Track and report on key metrics related to customer engagement, adoption,  satisfaction, and retention

• Proactively identify opportunities to expand the usage of Boomi products and services within existing customer accounts

The Experience You Bring

• 4 - 6 years of experience working as either Success Manager, Technical Consultant, Architect, or in other roles with a project, delivery, or technical account management focus

• Experience working with a large portfolio of customers (+100) and being able to manage multiple accounts at different stages in the life cycle. 

• Excellent ability to understand and communicate complex business and technical subjects to both technical and non-technical audiences

• Ability to actively listen to customers and translate their business needs into personalized consultation

• Proven business and technical acumen to proactively identify customer needs and implement success, adoption, and outcome realization plans

• Have a data-driven and analytical mindset to prioritize, manage, and deliver multiple tasks and initiatives simultaneously

• Technical proficiency and a strong understanding of cloud-based software solutions

• Develop, test, and iterate on scaled playbooks and engagement strategies

• Impeccable verbal and written communication skills as well as customer-facing experience

Bonus Points If You Have

• 2-3 years of working as a Customer Success Manager for a SaaS or a cloud-based platform

• Experience in iPaaS, Automation, or Data/Application Integration space

• Experience with Customer Success Management tools like Gainsight, Totango or ChurnZero

• Nice to Have Language Skills - Japanese, Mandarin, French, German

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation and Benefits 

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $110,000 - $137,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

#LI-JL1 #LI-HYBRID

SLSQ327R1

As an Account Executive - Enterprise Hunter, your primary mission will be to identify, acquire, and grow new business opportunities across multiple industries. This role is focused on securing new logos and driving revenue growth by targeting Enterprise accounts across the Public Sector. You are a proactive "hunter" who thrives on building relationships, navigating complex sales cycles, and closing high-value deals. You will work closely with cross-functional teams to deliver tailored solutions that address client needs and establish long-term partnerships. You will report to the Sales Director, Public Sector.

The impact you will have:

• Secure new Enterprise accounts across multiple customers, creating a strong foundation for long-term partnerships.
• Develop and execute a focused strategy for identifying and winning high-potential accounts in untapped markets.
• Identify and close quick wins while managing longer, complex sales cycles.
• Plan, document, and drive the growth of Databricks usage in newly won accounts to maximize customer impact.
• Establish essential C-Level relationships, including Engineering, Platform, Architecture, and Data Science roles, who will, in turn, be your industry advocates.
• Use a solution-based approach to selling and creating value for customers.
• Develop a deep and detailed understanding of the customer's business.
• Provide leadership to the customer, important staff, and technical teams.
• Identify all important data use cases and buying centers in an opportunity, to increase the impact of Databricks in an organization.
• Orchestrate and use Databricks teams and ecosystem partners to maximize your impact on your sales motions.

What we look for:

• 5+ years of experience selling multi-million dollar complex software deals to the region's recognizable organizations within the Public Sector segment.
• Knowledge of segment priorities, buying processes, buying cycles, decision-making process, and the ecosystem.
• Background in selling usage-based PaaS/ SaaS solutions, or other Data/ AI/ML technologies.
• 5+ years of experience in sales methodologies and processes, e.g. account planning, MEDDPICC, value selling, and Command of the Message.
• 5+ years of experience in hunting in a greenfield space while also consulting with existing accounts to expand further use.
• Build customer champions and collaborative teams to support the implementation of the expansion plan.
• Understanding of how to develop a clear partner strategy and manage it successfully.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Corporate Systems team focuses on maintaining secure, reliable systems that support employees across the company. This team works closely with Security, IT, and Engineering partners to manage identity systems, endpoint devices, and cloud infrastructure. The goal is to ensure systems are scalable, dependable, and prepared to address evolving security risks.

As an Application Engineer, you will manage and improve systems that support identity, device management, and cloud infrastructure. You will build automation to streamline account and device lifecycle processes, respond to technical issues, and contribute to engineering standards through code reviews and documentation. You will also use AI-assisted tools to enhance development workflows and improve efficiency.

This role is based in our Menlo Park, CA office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• You manage endpoint devices, identity systems, Okta, Google Cloud infrastructure, and Google Workspace to maintain secure and reliable operations
• You design and build tools based on internal requirements to improve system functionality and efficiency
• You develop automation for device, account, and identity lifecycle management processes
• You support engineering teams by troubleshooting system issues and resolving escalations
• You review write and code, write clear documentation, and follow established engineering practices

What you bring

• You have experience as a Systems, Site Reliability, Infrastructure, or related engineer, typically with 5+ years in similar environments
• You have hands-on experience managing macOS or Windows devices using modern endpoint management tools
• You are familiar with AI-assisted development tools such as Claude Code or Gemini
• You have experience coding or scripting in languages such as Python, Swift, Go, Bash, or PowerShell
• You approach problems methodically, work well independently or with others, and focus on improving employee-facing systems

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

This position is 100% remote

Overview:

As a Senior Software Developer, you will be part of the team that designs and develops microservices in a hybrid-cloud architecture as part of Precisely’s Data Integrity Suite, under the Integration part of the portfolio. You will be deeply involved in the design, development, and unit testing of the applications. You will collaborate with architects, UX experts, product managers, and other software developers for developing solutions. You are expected to be hands-on and up-to-date with the latest technology.

What you will do:

• End-to-end technical ownership of product features
• Responsible for unit-level design, coding, unit testing, integration testing, and participating in the full SDLC
• Participate/own technical designs, participate in discussions, constructively suggest and receive ideas & feedback for solutions
• Collaborate with other team members, and work with cross-functional teams as required to design and develop innovative solutions according to requirements. The practice of peer reviewing code needs to be followed
• Evaluate, learn, and incorporate new technologies into new and existing frameworks and solutions as applicable
• Be agile and embrace change

What we are looking for:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related discipline
• Back-end developer with 4-6 years of experience in the industry, involved in design and development of Java applications
• At least 3-4 years of demonstrable experience with cloud technologies in a microservice architecture
• Demonstrated expertise in Java/J2EE, Spring Framework
• Experience writing and consuming REST APIs in building scalable, modern web applications
• Good knowledge of CI/CD processes, and knowledge of Jira, Git, Gradle, and Artifactory
• Knowledge of cloud platforms (AWS, Azure, or GCP)
• Experience with containerization technologies like Docker and Kubernetes
• Hands-on experience with traditional relational databases (e.g. Oracle, SQL Server, PostgreSQL), cloud data warehouses (BigQuery, Snowflake, Databricks), and streaming technologies such as Kafka
• Knowledge of database connectivity using JDBC and/or ODBC
• Knowledge of Db2 for IBM i and/or Db2 for z/OS a plus
• Familiarity with Change Data Capture a plus
• Experience using tools like GitHub Copilot or Claude Code
• Knowledge of AI agents and MCP servers
• Familiarity with spec-driven development (SDD) a plus

#LI-GB1 #LI-Remote 

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

We’re looking for an exceptional Senior Product Marketing Manager, Insurance to own and scale Cresta’s positioning, messaging, and GTM strategy for the Insurance industry. This role reports to the VP of Product Marketing and will play a critical role in shaping how Cresta positions, sells, and grows in one of our most strategic verticals.

Responsibilities: 

• You’ll own the development and continuous refinement of Cresta’s positioning and messaging for the Insurance industry, translating our platform capabilities into clear, differentiated industry narratives that resonate with buyers, operators, and executives
• You’ll help establish Cresta as a thought leader in the Insurance industry, shaping the market conversation around the future of AI-powered customer experience through strategic content, industry events, analyst engagement, and customer storytelling
• You’ll develop and maintain deep buyer personas, advancing our internal understanding of Insurance-specific pain points, priorities, and decision dynamics to ensure our messaging drives relevance and confidence in deals
• You’ll partner closely across product, sales, solutions, and marketing, serving as the connective tissue to build and execute Insurance-specific go-to-market strategies that accelerate pipeline and revenue growth
• You’ll bring new product capabilities and innovations to market through an Insurance lens, leading vertical launches and creating the sales enablement and supporting materials needed to drive adoption and impact
• Your deep understanding of what drives our wins and losses across the Insurance industry will help you provide a data-driven point of view to influence product roadmap priorities, sharpen our positioning, and optimize our vertical strategy over time
• You love to move fast, get your hands dirty, and solve open-ended problems, balancing strategic thinking with hands-on execution to help Cresta win in the Insurance industry

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, a related technical field or equivalent practical experience
• At least 7 years of product marketing or solutions marketing experience, with deep domain knowledge of the Insurance industry
• Experience managing cross-functional or cross-team projects
• Excellent communication skills and comfortable presenting in executive-level settings
• Excellent research skills and experience producing data-driven market analysis

Preferred Qualifications:

• Experience in software categories related to contact centers, customer experience and AI Agents
• Experience in hypergrowth scale-ups

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. 

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $150,000 - 200,000 + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Overview

Instacart's Enterprise Solutions team partners with North America's largest grocery and retail chains to power their digital commerce through StorefrontPro, FulfillmentPro, CarrotAds, and adjacent software products. We're seeking a Senior Director, Enterprise Delivery and Growth to serve as the leader for this software portfolio — accountable for the full retailer experience from first implementation through ongoing growth and renewal.

In this highly visible, impact-driven role, you will lead three Director-led organizations — Retailer Delivery (implementations), Enterprise Architecture & Engineering (solutions architecture, technical account management, and forward-deployed engineering), and Retailer Success (post-live growth and expansion) — and own the outcomes that matter: time-to-live, implementation quality and CSAT, adoption velocity, net revenue retention (NRR), and expansion GTV. You'll partner closely with Business Development, Product, Engineering, Data Science, and support teams to align roadmaps, operating models, and tooling that reduce complexity and scale outcomes without linear headcount growth.

This is a roll-up-your-sleeves leadership opportunity for someone who thrives in a fast-paced, BD-led commercial environment, brings executive presence with enterprise retailers, and can set high standards while empowering senior leaders. The role is remote across the United States and Canada, with a preference for proximity to Toronto for key cross-functional collaboration.

About the Job

• Act as the leader for StorefrontPro, Enterprise API (Fulfillment and Ads), and FoodStorm, owning the software portfolio's business outcomes end to end — including NRR, expansion GTV, gross revenue retention, time-to-live, implementation quality, and post-live adoption velocity.
• Lead and set the strategic agenda for three Director-led teams — Retailer Delivery, Enterprise Architecture & Engineering, and Retailer Success — evolving post-sale engagement from feature enablement toward consultative business advisory that drives retailer ecommerce P&L results.
• Build a senior consultative CS capability by hiring and sponsoring Principal Growth Strategists who engage retailer executives on strategy, merchandising, and operations — not just platform configuration — and who can influence roadmap adoption.
• Define and operationalize the joint BD-CS operating model for enterprise accounts, setting soft standards and shared expectations that preserve BD's commercial leadership while ensuring consistent, high-quality execution and escalations.
• Set the strategic standard for enterprise implementations and own time-to-live as a business lever; champion tooling, automation, and platform investments with Product and Engineering that improve launch speed, activation, and quality at scale.
• Design the implementation-to-success motion as an intentionally managed lifecycle (not a document handoff), ensuring launches transition seamlessly into early-lifecycle growth with clear ownership and accountability.
• Lead the Enterprise Architecture & Engineering organization — encompassing solutions architecture, technical account management (TAM), and forward-deployed engineering — to drive technical delivery excellence, ecosystem and API adoption, integration quality, and platform reliability across the retailer portfolio.
• Represent the portfolio narrative to executive leadership — integrating delivery performance, post-live growth, pipeline risk, and outlook — while maintaining executive presence with retailer counterparts during high-stakes moments.

About You

Minimum Qualifications

• 12+ years of enterprise software leadership spanning post-sale functions at a B2B SaaS or enterprise technology company.
• Direct, accountable leadership of a professional services, implementation, or delivery organization, with demonstrated understanding of org design, quality drivers, and scale failure modes.
• Direct, accountable leadership of a customer success or account management organization responsible for post-live growth, NRR, and expansion.
• Ownership of a combined post-sale P&L with $200M+ ARR, accountable across the full customer lifecycle (implementation through renewal/expansion).
• 5+ years managing Director-level leaders across distinct functional disciplines, with a track record of setting standards and holding senior leaders accountable without micromanagement.
• Proven success operating in a BD/Sales-led commercial environment and establishing shared norms across BD, Delivery, and CS without imposing rigid process.
• Experience leading or directly managing a solutions architecture, technical account management, or professional services engineering function, with an understanding of how technical delivery teams complement commercial account teams on shared enterprise accounts.
• Demonstrated ability to integrate technical and commercial organizations under a unified operating model — including solutions architecture, technical account management, and engineering functions alongside commercial success teams — while preserving functional depth and career paths within each discipline.
• Deep familiarity with enterprise retail, grocery, or adjacent complex B2B domains, including how large retailers evaluate, implement, and scale technology solutions.

Preferred Qualifications

• Track record of improving time-to-live and implementation quality at scale, with measurable gains in launch speed, activation rates, or delivery consistency.
• Experience transforming CS from reactive enablement to proactive business advisory, including talent strategy, operating model, and tooling changes.
• Hands-on design of implementation-to-success motions where delivery and success run in parallel on the same accounts.
• Experience running commercial success and technical account management as distinct disciplines within the same organization, with clear role boundaries, shared account ownership models, and escalation protocols.
• Track record of building or scaling a TAM or technical success function — including defining the role boundary between TAM, solutions architecture, and support — with clear career ladders that attract and retain technical talent.
• Background operating across multiple software business lines with distinct GTM and delivery motions and establishing cross-portfolio coordination standards.
• Familiarity with tiered CS models (high-touch for strategic accounts and scaled/digital for the long tail) and when to apply each.
• Experience applying AI to augment CS, TAM, and delivery workflows to scale coverage and quality without linear headcount growth.
• Background in or strong exposure to grocery, retail technology, ecommerce platforms, or supply chain software.

#LI-Remote

Recruiting at Brex

Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do

This role is responsible for partnering with hiring managers and technical leaders to define team needs and role requirements, ensuring alignment on hiring goals. It involves sourcing, engaging, and assessing candidates through diverse channels, while managing the full recruitment cycle from outreach to onboarding. The position also focuses on creating strategies to attract and retain diverse technical talent, proactively building pipelines for present and future needs. Additionally, the recruiter will track and analyze key hiring metrics to improve processes, collaborate with cross-functional teams to maintain fairness and efficiency, and champion Brex’s employer brand by representing the company at events and on social platforms.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• ​​Lead sourcing and outreach efforts for technical roles, leveraging various tools and social platforms.
• Screen and evaluate candidate qualifications, technical skills, and cultural alignment.
• Coordinate and facilitate interview processes, ensuring a positive and efficient experience for both candidates and interviewers.
• Provide regular updates and insights to hiring managers and stakeholders on pipeline health and recruiting progress.
• Maintain accurate and up-to-date candidate data in recruiting systems and dashboards.
• Contribute to continuous improvement of recruiting processes, tools, and candidate experience.
• Partner directly with Hiring Managers to drive hiring initiatives critical to building Brex's Engineering team.
• Focus on attracting and evaluating top engineering talent with meaningful AI experience with strong core technical skills.

Requirements

• Proven experience recruiting for technical roles (e.g., software engineering, data, product) in a fast-paced, high-growth environment.
• Strong sourcing skills and familiarity with modern recruiting tools and platforms.
• Excellent communication, relationship-building, and stakeholder management abilities.
• Data-driven mindset with the ability to interpret recruiting metrics and make process improvements.
• Commitment to diversity, equity, and inclusion in all aspects of recruiting.
• Ability to manage multiple searches and priorities simultaneously.

Bonus points

• Experience recruiting across multiple geographies (e.g., US, Canada, LATAM).
• Familiarity with compensation strategy and market analysis for technical roles.
• Prior experience in employer branding or talent marketing initiatives

Compensation

The expected salary range for this role is CA$126,000–$173,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

The Senior Tax Manager’s primary focus is the preparation and completion of Lush's US tax returns. In this position, you will also play an essential role in growing talent by leading the structuring and planning for all aspects of taxation. This includes corporate income taxes, sales and use taxes, transfer pricing and duties for Lush North America. 

As the Senior Tax Manager, you will partner with business operations to ensure that the tax structure meets changing business needs, monitor compliance activities and manage all tax authority audits. You will identify challenges and opportunities and create step plans to resolve, utilizing outside expertise when necessary. You will also partner with the Global Head of Tax on North America tax reporting and as updates are needed to transfer pricing.

We are looking for a dynamic individual to evolve and improve our current structure and processes. You will be curious about opportunities, listen actively and be able to effectively lead the team through analysis and execution of improvement initiatives. You will be real with giving and receiving feedback and support.

Lush thrives with people that can adapt and evolve to the needs of our business. You have a passion for bringing value, leading change and having an impact on the organizations you work with. You are ready to join a business dedicated not just to getting the job done but to the practices of fair-trade sourcing, supporting sustainable communities and giving back to grass roots organizations making a difference. 

Our Lush staff live with purpose, finding their personal connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Head of Finance, the Senior Tax Manager's core RESPONSIBILITIES will include:

Income Tax Compliance

• Oversee US income tax returns including Federal and State income tax as well as routine submissions such as 1042 and FBAR
• Oversee tax compliance, reporting and related filings (including SR&ED, NR4, T5 etc.) across Canada and Puerto Rico utilizing external advisors as needed
• Oversee tax installments to ensure appropriate compliance with legislative requirements
• Act as the point of contact and support for tax compliance matters across North America

Tax Audits

• Oversee audit management of income tax, sales tax and duties audits in a proactive and strategic manner

Sales Tax

• Oversee sales/sales and use tax compliance in the United States, Canada and Puerto Rico
• Develop and maintain a current and appropriate tax operating model 
• Ensure timely and accurate filing of all US, Canadian and Puerto Rican GST and Sales and Use tax returns

Transfer Pricing

• Review existing policies and assist the business to adjust transfer pricing strategies and structures as needed that reflect any changing business operations
• Effectively utilize outside support if needed
• Manage the preparation of any necessary transfer pricing documentation

Tax Accounting

• Oversee book tax calculations, estimates and accruals
• Oversee monthly management reporting and budgeting
• Oversee current and deferred tax provisions 
• Oversee the North America tax reporting to the parent company in the UK

Other Duties

• Lead a tax team with two direct reports and provide support and mentorship, coaching and developing them through fearless leadership
• Stay up to date with changes in tax rulings and relevant trends and make recommendations as needed
• Partner with the business operations teams to develop and implement strategies for optimizing Trade Agreements and duty drawbacks.  
• Establish appropriate systems or processes to identify and manage tax compliance risk
• Partner with the business operations teams to deliver efficient and effective tax support to strategic business initiatives and provide practical solutions
• Prepare and develop tax structures, policies and processes
• Manage external tax consultants as required

You bring the following QUALIFICATIONS:

Required:

• Qualified CPA, US CPA or equivalent
• 7+ years of hands on tax experience in public accounting firm or large corporate environment 
• Strong analytical and technical skills to understand financial information necessary to prepare corporate tax filings and the ability to identify and research tax issues;
• 2 – 4 years specific US tax return preparation and filing experience
• Proven knowledge and experience of international tax regulations and procedures
• Outstanding interpersonal, communication and presentation skills
• Strong analytical and problem-solving skills
• Independent worker who is proactive and can work well with minimal supervision
• Accustomed to and ability to deliver results within a highly seasonal, high pressure production environment
• Self-motivated, accountable and results oriented
• Able to travel domestically and internationally

Preferred: 

• Experience working in a retail or in-house environment is a plus 
• Experience implementing accounting and tax software and advising on the impacts on tax reporting

Job Type: Regular, Full Time. Hybrid position - 2 days onsite

Job Location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Thriving with a diverse company culture, celebrating the uniqueness of our staff, and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

Recruitment Process Overview: 

Internal Application Deadline: Friday, May 15th at 5:00pm PST

The Senior Tax Manager’s primary focus is the preparation and completion of Lush's US tax returns. In this position, you will also play an essential role in growing talent by leading the structuring and planning for all aspects of taxation. This includes corporate income taxes, sales and use taxes, transfer pricing and duties for Lush North America. 

As the Senior Tax Manager, you will partner with business operations to ensure that the tax structure meets changing business needs, monitor compliance activities and manage all tax authority audits. You will identify challenges and opportunities and create step plans to resolve, utilizing outside expertise when necessary. You will also partner with the Global Head of Tax on North America tax reporting and as updates are needed to transfer pricing.

We are looking for a dynamic individual to evolve and improve our current structure and processes. You will be curious about opportunities, listen actively and be able to effectively lead the team through analysis and execution of improvement initiatives. You will be real with giving and receiving feedback and support.

Lush thrives with people that can adapt and evolve to the needs of our business. You have a passion for bringing value, leading change and having an impact on the organizations you work with. You are ready to join a business dedicated not just to getting the job done but to the practices of fair-trade sourcing, supporting sustainable communities and giving back to grass roots organizations making a difference. 

Our Lush staff live with purpose, finding their personal connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Head of Finance, the Senior Tax Manager's core RESPONSIBILITIES will include:

Income Tax Compliance

• Oversee US income tax returns including Federal and State income tax as well as routine submissions such as 1042 and FBAR
• Oversee tax compliance, reporting and related filings (including SR&ED, NR4, T5 etc.) across Canada and Puerto Rico utilizing external advisors as needed
• Oversee tax installments to ensure appropriate compliance with legislative requirements
• Act as the point of contact and support for tax compliance matters across North America

Tax Audits

• Oversee audit management of income tax, sales tax and duties audits in a proactive and strategic manner

Sales Tax

• Oversee sales/sales and use tax compliance in the United States, Canada and Puerto Rico
• Develop and maintain a current and appropriate tax operating model 
• Ensure timely and accurate filing of all US, Canadian and Puerto Rican GST and Sales and Use tax returns

Transfer Pricing

• Review existing policies and assist the business to adjust transfer pricing strategies and structures as needed that reflect any changing business operations
• Effectively utilize outside support if needed
• Manage the preparation of any necessary transfer pricing documentation

Tax Accounting

• Oversee book tax calculations, estimates and accruals
• Oversee monthly management reporting and budgeting
• Oversee current and deferred tax provisions 
• Oversee the North America tax reporting to the parent company in the UK

Other Duties

• Lead a tax team with two direct reports and provide support and mentorship, coaching and developing them through fearless leadership
• Stay up to date with changes in tax rulings and relevant trends and make recommendations as needed
• Partner with the business operations teams to develop and implement strategies for optimizing Trade Agreements and duty drawbacks.  
• Establish appropriate systems or processes to identify and manage tax compliance risk
• Partner with the business operations teams to deliver efficient and effective tax support to strategic business initiatives and provide practical solutions
• Prepare and develop tax structures, policies and processes
• Manage external tax consultants as required

You bring the following QUALIFICATIONS:

Required:

• Qualified CPA, US CPA or equivalent
• 7+ years of hands on tax experience in public accounting firm or large corporate environment 
• Strong analytical and technical skills to understand financial information necessary to prepare corporate tax filings and the ability to identify and research tax issues;
• 2 – 4 years specific US tax return preparation and filing experience
• Proven knowledge and experience of international tax regulations and procedures
• Outstanding interpersonal, communication and presentation skills
• Strong analytical and problem-solving skills
• Independent worker who is proactive and can work well with minimal supervision
• Accustomed to and ability to deliver results within a highly seasonal, high pressure production environment
• Self-motivated, accountable and results oriented
• Able to travel domestically and internationally

Preferred: 

• Experience working in a retail or in-house environment is a plus 
• Experience implementing accounting and tax software and advising on the impacts on tax reporting

Job Type: Regular, Full Time. Hybrid position - 2 days onsite

Job Location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Thriving with a diverse company culture, celebrating the uniqueness of our staff, and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

Recruitment Process Overview: 

#LI-DC1 #LI-Hybrid

Little more about the team:

The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb's most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software. This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like.

What you’ll do in the role:

• Drive technical strategy on Honeycomb's largest, most complex deals, partnering with Strategic AEs and Sales Leadership across the region.
• Lead discovery, solution design, and executive conversations that connect Honeycomb's platform to real engineering and business priorities.
• Own the technical win. Shape the success criteria, guide the POCs, run competitive bake-offs, and build stakeholder conviction from first call to close.
• Advise engineering leaders and executives at global enterprises on AI-era observability, modern operations, and how great teams build and run software.
• Turn complex customer environments into clear architectures and solution narratives that land with both developers and decision-makers.
• Leverage AI tools and get efficient and creative while maintaining accuracy and reliability. Human-in-the-loop is a real thing!
• Get hands-on when it matters. Instrument apps, unblock technical issues, and help customers prove outcomes in real environments. 
• Build things that scale: technical content, reusable demos, repeatable architectures, and bring thought leadership that makes the whole team better.
• Deliver demos, workshops, and presentations that move people, not just inform them.
• Work across Sales, Product, Marketing, Field Engineering, and DevRel to sharpen the go-to-market motion and improve how we show up for customers.
• Bring field signals back into the company. Help shape the product direction and demo strategy.
• Mentor peers and model the judgment and autonomy this role demands. Illustrate a clear path to broader leadership.

What you’ll bring to the role:

• 7+ years of pre-sales, solution architecture, or customer-facing technical experience in B2B SaaS. Ideally on strategic or enterprise accounts.
• A track record of winning complex, high-value deals with sophisticated buying committees and multiple technical stakeholders.
• Experience selling into developer, platform, SRE, or engineering-led organizations with the ability to earn credibility fast, with both technical depth and business fluency.
• Executive presence and the range to tailor your message from hands-on practitioners to the C-suite.
• Sharp solutioning skills: you whiteboard clearly, simplify complexity, and build compelling technical strategies for ambiguous, high-stakes situations.
• Hands-on fluency across modern cloud environments, CSPs, containers, Kubernetes, distributed systems, API-driven architectures.
• Strong working knowledge of observability, distributed tracing, and OpenTelemetry. You understand how modern teams instrument, troubleshoot, and optimize complex systems.
• Comfort navigating code and implementation details across languages and frameworks; enough to guide instrumentation and validation work directly.
• Strong instincts for unblocking deals, reframing challenges, and finding practical paths forward when things get ambiguous.
• Experience owning complex POCs and evaluations, defining success criteria, managing risk, and driving disciplined outcomes.
• A collaborative, cross-functional approach with experience influencing Product, Engineering, and GTM teams.
• A point of view on where observability, developer tooling, and AI-assisted workflows are headed and genuine enthusiasm for helping customers modernize.
• A mentorship and growth mindset: you share what you know, build reusable assets, and make the people around you better.
• Familiarity with MEDDPICC or Command of the Message is a plus.
• Willingness to travel ~20% for customer engagements, field events, and internal collaboration.

Location: This position is remote within the United States.

This role is currently not available for hire or work in Colorado, New Mexico, and Hawaii.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com. 

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

#LI-POST #LI-Remote

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As a Forward Deployed Engineering Intern on the AI Agent team, you’ll support real-world AI deployments and gain hands-on experience with AI systems in customer environments.

What You'll Do :

• Assist in developing and configuring AI agents using Cresta’s platform tools.
• Help build and test integrations between AI agents and external systems (like APIs or data sources).
• Support performance tuning and troubleshooting of AI agent prototypes.
• Work with customers and internal engineering teams to understand requirements and iterate on solutions.
• Participate in team demos, feedback sessions, and learning opportunities.
• This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment.

What We're Looking For:

• Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field.
• Experience writing code in Python (or another general-purpose language).
• Basic understanding of programming fundamentals and software development best practices.
• Strong interest in artificial intelligence, machine learning, or software engineering.
• Excellent communication skills and willingness to collaborate with teammates and customers.

Nice-to-Haves

• Experience with APIs, web development, or cloud platforms.
• Prior coursework or projects involving AI/ML concepts or LLMs.
• Exposure to prompt engineering or similar experimentation.

Compensation: CAD $30-50/hour
Perks:

• Lunch and dinner can be expensed (up to $25 each) while working in the office
• Well-stocked office with snacks and drinks
• Convenient downtown location near Union Station (public transit accessible)
• PTO: 4 days
• Exposure to cutting-edge AI systems in production

This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

The Capacity Modeling team ensures Affirm can safely handle forecasted traffic—especially during peak sales events—by translating demand forecasts into concrete, testable capacity plans. They build and maintain statistical capacity models that map traffic inputs (e.g., checkout volume, app opens, batch/job activity) to resource outputs (CPU, memory, connections) and then convert those forecasts into recommended capacity settings such as pod counts, HPA ranges, and/or infrastructure sizing changes across regions and environments.
 

The coverage of infrastructure resources includes not only Compute but also infrastructure such as ElasticCache, DynamoDB, AuroraDB, and more.

What You'll Do

• You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
• You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
• You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.
• You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts.
• You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
• You will help develop talent on your team by providing feedback and guidance, and leading by example.
  
  

What We Look For

• You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
• You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes. 
• You have experience supporting scale up and down of large scale sales event such as Prime Day, Black Friday Cyber Monday, or other sales holidays
• You have tuned autoscaling, CPU/Memory, and multi-threading for compute type workloads.
• You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others.
• You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work.
• Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

#LI Remote 

The Capacity Modeling team ensures Affirm can safely handle forecasted traffic—especially during peak sales events—by translating demand forecasts into concrete, testable capacity plans. They build and maintain statistical capacity models that map traffic inputs (e.g., checkout volume, app opens, batch/job activity) to resource outputs (CPU, memory, connections) and then convert those forecasts into recommended capacity settings such as pod counts, HPA ranges, and/or infrastructure sizing changes across regions and environments.
 

The coverage of infrastructure resources includes not only Compute but also infrastructure such as ElasticCache, DynamoDB, AuroraDB, and more.

What You'll Do

• You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
• You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
• You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.
• You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts.
• You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
• You will help develop talent on your team by providing feedback and guidance, and leading by example.
  
  

What We Look For

• You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
• You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes. 
• You have experience supporting scale up and down of large scale sales event such as Prime Day, Black Friday Cyber Monday, or other sales holidays
• You have tuned autoscaling, CPU/Memory, and multi-threading for compute type workloads.
• You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others.
• You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work.
• Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
• This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Base Pay Grade - P

Equity Grade - 13

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $225,000 - $275,000
USA base pay range (all other U.S. states) per year: $200,000 - $250,000

 #LI-Remote

The Identity Threat Protection Team

Identity Threat Protection (ITP), powered by cutting-edge Okta AI, shatters the mold of traditional login security. We deliver real-time, surgical defense against the most sophisticated and rapidly evolving threats. By deeply integrating with existing security infrastructure, ITP relentlessly analyzes user behavior and system data to proactively hunt down and neutralize risks before they impact our customers.

Join an elite team of full-stack engineers, visionary data scientists, and pioneering ML engineers. We are not just redefining cloud authentication—we are engineering the next-gen security platform that continuously evaluates global threats and constructs a comprehensive, dynamic risk. ITP stands as the uncompromising guardian of trust and security, placing decisive risk prioritization at the core of every authentication and authorization decision.

Identity Threat Protection with Okta AI

The Staff Software Engineer Opportunity

Okta is seeking a Staff Software Engineer to be a driving force on the ITP engineering team. This is your chance to dive into the deep end and solve the most critical and complex security challenges facing enterprises today. We seek a candidate who has not just experience, but a proven record of designing, building, launching, and scaling world-class security products—from concept to global deployment.

You will be a technical cornerstone of a team that lives and breathes elegant solutions and uncompromising quality. Our philosophy is rooted in relentless automated testing, rigorous code reviews, and the design of systems for massive, planetary-scale operations. As a Staff Engineer, you are a player-coach and a standard-setter, demonstrating absolute excellence in software engineering.Our environment is high-speed, fiercely innovative, and highly autonomous, utilizing agile cycles where individual ownership is paramount. If you crave stimulating, mission-critical security projects, pioneering emerging technologies, and conquering complex security and Machine Learning challenges, this is your defining career opportunity.

What you’ll be doing 

• Architect and Lead: Command the design, development, delivery, and supportability of cloud-native security products—leading the charge from initial concept to final, production-ready implementation.
• Drive Collaboration: Build solid, cross-group partnerships and demonstrate exceptional interpersonal communication, working closely with engineering, product management, design, support, and documentation teams.
• Uphold Excellence: Commit to the highest programming standards through rigorous code reviews and the creation of comprehensive unit and functional tests.
• Lead Remote Teams: Excel at working with remote teams and individuals while relentlessly ensuring product quality, agility, and velocity.
• Mentor and Empower: Act as a player-coach to mentor, groom, and educate junior engineers.

What you’ll bring to the role

• 7+ years of experience building Java-based web applications.
• Deep understanding of design patterns, scalability patterns, security engineering, and object-oriented principles.
• Experience thriving in fast-paced software development teams that leverage continuous integration and deployment practices.
• Strong communication skills and the ability to work across functions.
• A powerful security background and a proven track record of championing best practices.

And extra credit if you have experience in any of the following!

• Experience building anomaly detection systems or risk systems is a monumental advantage.
• Expertise in cloud security, identity, and/or authentication protocols.
• Hands-on experience with one or more cutting-edge UI technologies such as Angular, ReactJS, Backbone, and Vue.

(P23225_3240232)

#LI-Hybrid 

#BB-1

The Senior Financial Analyst plays an essential role in growing talent in our business through collaboration and support within FP&A and our business partners. You know how to be curious about opportunities and how to be real with feedback and support. Lush is a true vertically integrated business including Manufacturing, Distribution, Retail, Digital, and Admin streams. While all streams are linked, this role is primarily focused on the Retail teams. You will play a key role in all budgeting and forecasting workflows for these teams

Analysts play an essential role in developing and executing the company vision by supporting decision making, planning, and driving results. You will understand business operations, developing tools, metrics, and processes to provide information that drives action and improvements. You will ensure information is accurate, relevant, and actionable while being understood by a wide audience of stakeholders. . This opportunity plays a key role in strengthening business partnership within Retail by working closely with the Finance Business Partner and Retail leadership team. While rooted in FP&A, this role is embedded within Retail operations to support informed decision-making and drive financial performance.

As a growing business, Lush needs people that can adapt and evolve to the needs of the business. You are a listener with a structured approach to planning but are also excited to drive discussion that leads to action. You have a passion for what you do and are ready to join a business dedicated not just to technical proficiency but to the practices of fair-trade sourcing, supporting sustainable communities, and giving back to grass roots organizations.

Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Retail Finance Business Partner, the Senior Financial Analyst - Retail undertakes the following RESPONSIBILITIES:

• Lead month-end variance analysis for Retail, providing insights on financial performance and key underlying drivers, changes against the plan, and upcoming opportunities and risks.
• Support quarterly shop forecasting and budget setting.
• Support Retail Finance business partner in meetings and escalate where needed.
• Provide support for any ad-hoc analysis projects, modelling, and presentation materials to support requests from the retail business
• Translate complex data into compelling narratives, clearly communicating trends, insights, and actionable impacts to guide strategic decision-making.
• Lead monthly financial reforecasting and annual budgeting processes, including the development, maintenance, and ongoing improvement of forecasting models to ensure accurate financial plans.
• Support the automation and enhancement of financial & reporting systems by partnering with the BI team to build dashboards 
• Streamline reporting process to meet needs of both external and internal users
• Project work involvement where required to support ad hoc requests from retail business
• Provide peer support, guidance, and development opportunities to team members.
• Proactively seek opportunities to improve accuracy and efficiency of processes and deliverables.

You bring the following QUALIFICATIONS: 

Required: 

• 5+ years of related experience in FP&A 
• 5+ years of well-rounded finance experience, including a strong accounting background and an overarching understanding of P&L dynamics
• Experience working with the retail industry.
• Proven ability to strong relationships with key stakeholders, influencing them by communicating complex financial concepts in a way that they can easily comprehend 
• Extensive prior experience with P&L (profit and loss statement) management, budgeting, forecasting, and analysis 
• Works well autonomously and within a team and has a high level of accountability
• Strong analytical and problem-solving skills 
• Strong leadership attributes and ability to mentor and coach other members of the FP&A team 
• Ability to work hard and calmly under pressure to achieve deadlines, and the flexibility and dedication to support a diverse retail client group 
• Excellent time management skills 
• A keen eye for detail 
• Proactive approach and initiative 
• High level of proficiency with Microsoft Excel 

Preferred: 

• Bachelor’s Degree in Commerce, Finance, Accounting, Economics, and/or related field 
• CPA/MBA Preferred 
• Experience working with BI Tools like Power BI 
  
  

Thriving with a diverse company culture, celebrating the uniqueness of our staff, and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

We’re 10% Employee Owned - all colleagues play a role in protecting our ethics and our independence, contributing ideas for the future and sharing in the rewards of success when the company is doing well.

_{#LI-IS1 #LI-Hybrid}

Job Type: 12-Month Contract Role. Full Time

Work type: Hybrid position. 2-3 days on-site is required.

Job Location: The successful candidate must be located in or around Toronto, ON.

• Office location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Recruitment Process Overview: 

Internal Application Deadline: Wednesday May 20, 2026 at 5pm MT.

The Senior Financial Analyst plays an essential role in growing talent in our business through collaboration and support within FP&A and our business partners. You know how to be curious about opportunities and how to be real with feedback and support. Lush is a true vertically integrated business including Manufacturing, Distribution, Retail, Digital, and Admin streams. While all streams are linked, this role is primarily focused on the Retail teams. You will play a key role in all budgeting and forecasting workflows for these teams

Analysts play an essential role in developing and executing the company vision by supporting decision making, planning, and driving results. You will understand business operations, developing tools, metrics, and processes to provide information that drives action and improvements. You will ensure information is accurate, relevant, and actionable while being understood by a wide audience of stakeholders. . This opportunity plays a key role in strengthening business partnership within Retail by working closely with the Finance Business Partner and Retail leadership team. While rooted in FP&A, this role is embedded within Retail operations to support informed decision-making and drive financial performance.

As a growing business, Lush needs people that can adapt and evolve to the needs of the business. You are a listener with a structured approach to planning but are also excited to drive discussion that leads to action. You have a passion for what you do and are ready to join a business dedicated not just to technical proficiency but to the practices of fair-trade sourcing, supporting sustainable communities, and giving back to grass roots organizations.

Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Retail Finance Business Partner, the Senior Financial Analyst - Retail undertakes the following RESPONSIBILITIES:

• Lead month-end variance analysis for Retail, providing insights on financial performance and key underlying drivers, changes against the plan, and upcoming opportunities and risks.
• Support quarterly shop forecasting and budget setting.
• Support Retail Finance business partner in meetings and escalate where needed.
• Provide support for any ad-hoc analysis projects, modelling, and presentation materials to support requests from the retail business
• Translate complex data into compelling narratives, clearly communicating trends, insights, and actionable impacts to guide strategic decision-making.
• Lead monthly financial reforecasting and annual budgeting processes, including the development, maintenance, and ongoing improvement of forecasting models to ensure accurate financial plans.
• Support the automation and enhancement of financial & reporting systems by partnering with the BI team to build dashboards 
• Streamline reporting process to meet needs of both external and internal users
• Project work involvement where required to support ad hoc requests from retail business
• Provide peer support, guidance, and development opportunities to team members.
• Proactively seek opportunities to improve accuracy and efficiency of processes and deliverables.

You bring the following QUALIFICATIONS: 

Required: 

• 5+ years of related experience in FP&A 
• 5+ years of well-rounded finance experience, including a strong accounting background and an overarching understanding of P&L dynamics
• Experience working with the retail industry.
• Proven ability to strong relationships with key stakeholders, influencing them by communicating complex financial concepts in a way that they can easily comprehend 
• Extensive prior experience with P&L (profit and loss statement) management, budgeting, forecasting, and analysis 
• Works well autonomously and within a team and has a high level of accountability
• Strong analytical and problem-solving skills 
• Strong leadership attributes and ability to mentor and coach other members of the FP&A team 
• Ability to work hard and calmly under pressure to achieve deadlines, and the flexibility and dedication to support a diverse retail client group 
• Excellent time management skills 
• A keen eye for detail 
• Proactive approach and initiative 
• High level of proficiency with Microsoft Excel 

Preferred: 

• Bachelor’s Degree in Commerce, Finance, Accounting, Economics, and/or related field 
• CPA/MBA Preferred 
• Experience working with BI Tools like Power BI 
  
  

Thriving with a diverse company culture, celebrating the uniqueness of our staff, and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

We’re 10% Employee Owned - all colleagues play a role in protecting our ethics and our independence, contributing ideas for the future and sharing in the rewards of success when the company is doing well.

_{#LI-IS1 #LI-Hybrid}

Job Type: 12-Month Contract Role. Full Time

Work type: Hybrid position. 2-3 days on-site is required.

Job Location: The successful candidate must be located in or around Toronto, ON.

• Office location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Recruitment Process Overview: 

The Staff Full Stack Engineer Opportunity

The Access Management group drives billions of authentications every month. The group builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Access Management service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability.

We are looking for an experienced and highly technical full stack software engineer to join the Federated Authentication Platform team. Operating under the larger Access Management group, this team is responsible for building out the authentication pipeline for the Okta Identity Engine leveraging security standards, this platform provides the core orchestration building blocks to create a world class authentication experience.  We are looking for smart, innovative and passionate engineers to join the team.

What you’ll be doing 

• Design, implement, review and troubleshoot highly scalable backend services and APIs.
• Develop and maintain engaging and responsive user interfaces using modern web frameworks.
• Analyze/Refine Requirements with Product Management, bridging the gap between user needs and technical implementation.
• Work with engineering management to scope and plan engineering efforts across the full stack.
• Collaborate with QA, Product Management, Technical Support, Documentation and UX team

What you’ll bring to the role

• 8+ years of experience building and deploying scalable, reliable, mission-critical software, spanning both frontend and backend development.
• Proficiency with at least one Object-Oriented Backend Language (e.g., Java, C#, Python, Go) and modern JavaScript/TypeScript.
• Experience with a modern frontend framework (e.g., React, Angular, Vue.js).
• Strong understanding of RESTful API design and interaction.
• Experience working with a system of scale

And extra credit if you have experience in any of the following! 

• Experience with server-side technologies including caching, asynchronous processing, and multi-threading.
• Experience in TDD or BDD methodologies.
• Knowledge of Identity and Access Management protocols and technologies: OAuth, OpenID Connect, SAML, Federation, SSO, etc.
• Experience with cloud platforms (e.g., AWS, Azure, GCP).

(P5928_3355117)

#LI-Hybrid 

#BB-1

The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

About the Role

The Solutions Engineering team is looking for an additional SE leader to join our Enterprise team. The SE Manager is responsible for leading and developing a high performing Enterprise Solutions Engineering team in Canada. The candidate should be a proven technical leader in a fast-paced environment who’s highly motivated, entrepreneurial, with excellent follow-up and follow-through.

This position is remote.

What You'll Do

• People Leader: Hire, develop and lead inclusive, engaged, and high performing Global Enterprise Engineering teams
• Technical Leader: Technical coach, mentor, and problem solver helping with technical escalations and navigating complex technical solutions
• Builder: Identify gaps, show initiative, and take ownership to build out programs and processes in support of the SE team
• Connector: work cross-functionally to drive improvements and increase communication and collaboration across departments e.g. sales, product, support, enablement, marketing, etc
• Career Champion: develop and grow the team’s skills through coaching, mentoring, and enablement
• Travel Requirement: Up to 50%

What You Bring

• Demonstrated leadership success as a technical presales Manager for the last 3+ years within a similar company
• Experience working at a cloud and network infrastructure focused company with hardware / software exposure required
• Bachelor's degree in Computer Networking, Information Technology, Information & Computer Technology, Cybersecurity, Electrical Engineering, Computer Engineering, IT Security or similar from an accredited university
• Proven track record in leading high performing sales engineering teams and working closely with sales teams and product teams
• Experience building and scaling technical pre-sales teams
• Ideally located in Greater Toronto Area

Canada Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 70% for family premiums
• Medical, vision and dental coverage
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy meals provided daily

Additional Information

• You must be independently authorized to work in Canada and travel to the US. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Staff Product Manager, AI PlatformThe Opportunity: Define the Future of Agentic AI in the Enterprise

Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture.

By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale.

We are a fast-growing company defined by a strong product culture, deep technical ambition, and a commitment to building AI systems that are reliable, transparent, and outcome-driven. Join us to build the core intelligence layer for one of the most innovative enterprise platforms in the market.Build the Foundation for Agentic AI at Scale

Invoca is building a shared AI Platform that powers every AI-driven product and every agentic experience we continue to deliver. This foundational platform is the execution layer behind Voice AI, SMS Agents, Signals, Scoring, and emerging copilots.

This is a rare and critical opportunity to define how agentic AI actually runs in production inside an enterprise SaaS company. You will own the execution layer—from orchestration and context to governance, evaluation, and developer experience. Your work will determine not just what Invoca’s AI can do, but how safely, consistently, and efficiently it does it at scale.The AI Platform Team

The AI Platform team builds the shared systems that empower product teams across Invoca to ship AI-powered experiences with confidence. We operate at the intersection of infrastructure, applied AI, and product design, focusing on:

• Agent execution and orchestration
• Context management and grounding
• Evaluation, observability, and quality control
• Governance, safety, and multi-tenant isolation
• Developer and product experiences that scale across teams

Our success is measured by the leverage we create: how many teams can build on the platform, how safely they can innovate, and how quickly high-quality AI experiences reach customers.Your Role and Impact

As a Staff Product Manager, AI Platform, you will own the product vision and roadmap for Invoca’s agentic AI platform—the foundational layer that runs, governs, and evolves AI agents across channels and products.

This role requires deep technical judgment and a strong systems mindset. You will focus on the architectural and experience boundaries of the platform, not just a single AI feature or agent.

You will operate as a senior individual contributor reporting to the VP of Product, with broad influence across engineering, data, security, and product teams. Success requires strong systems thinking, platform judgment, and the ability to balance cutting-edge innovation with enterprise-grade trust.What You'll Be Doing (Key Responsibilities)

• Drive Strategy: Own the end-to-end product strategy and roadmap for Invoca’s AI Platform, aligning technical foundations with company-level AI principles around reliability, safety, and measurable outcomes.
• Define Execution: Establish how AI agents execute in production, including orchestration patterns, tool invocation semantics, context handling, and behavior across asynchronous and real-time environments.
• Architect Contracts: Establish clear, durable platform contracts—APIs, configuration schemas, versioned artifacts—that make agent behavior portable, governable, and scalable across products and channels.
• Partner for Scale: Collaborate deeply with AI engineering and data teams to translate agentic patterns into reliable systems, making principled tradeoffs across reasoning quality, latency, cost, and operational complexity.
• Enable Adoption: Drive standardization through paved roads, golden paths, SDKs, and shared components that reduce bespoke implementations and accelerate internal adoption.
• Enforce Quality: Define and enforce platform-level quality, safety, and governance mechanisms, including evaluation workflows, promotion gates, observability, Role-Based Access Control (RBAC), and auditability.
• Shape Experience: Shape the developer and product experience for building, testing, debugging, and operating AI agents, ensuring the platform is intuitive, debuggable, and trusted by internal teams.
• Guide Evolution: Guide the evolution from an internal platform to a product-grade system, informing customer-facing configuration and studio experiences without compromising guardrails, privacy, or reliability.
• Make Build/Buy Decisions: Evaluate build vs. buy decisions for foundational AI infrastructure and guide vendor integrations behind stable, well-defined platform contracts.
• Measure Success: Define success metrics for the AI Platform and continuously measure impact through adoption, reuse, quality, performance, and cost efficiency.
• Stay Current: Stay current on advancements in agentic AI, orchestration frameworks, and evaluation best practices, translating signal into pragmatic product decisions rather than chasing hype.

What You'll Bring (Core Qualifications)

• Experience: 8+ years of product management experience, with meaningful time spent building platforms, infrastructure, or developer-facing products used by other teams.
• Technical Foundation: Background in engineering, computer science, or equivalent hands-on experience building and operating complex software systems.
• System Knowledge: Strong systems-level understanding of AI-powered and distributed systems, including LLM-based agents, multi-step workflows, retrieval, and tool calling—sufficient to reason about execution models and failure modes without writing production code.
• Contract Definition: Demonstrated experience defining and scaling platform contracts, including APIs, configuration models, versioning strategies, and lifecycle management.
• Governance & Standards: Proven ability to introduce standards, governance, and quality controls in ways that accelerate product velocity rather than constrain it.
• Quality Focus: Deep appreciation for evaluation, observability, and regression testing as first-class requirements for AI systems.
• Enterprise Awareness: Experience operating in enterprise, multi-tenant environments where privacy, security, compliance, and auditability are core design constraints.
• Developer Empathy: Strong instincts for developer experience, including the use of golden paths, tooling, and defaults to drive adoption and reduce fragmentation.
• Tradeoff Mastery: Track record of making hard tradeoffs across latency, cost, quality, and reliability in complex, distributed systems.
• Influence: Exceptional communication and influence skills, with the ability to align engineering, data science, product, and Go-To-Market (GTM) stakeholders around shared platform goals.

Desirable, But Not Required

• Experience with agentic AI frameworks (e.g., LangChain, LangGraph, ReAct-style systems) or standardized tool invocation models (e.g., MCP).
• Familiarity with real-time systems such as voice, streaming, or low-latency inference.
• Background in enterprise SaaS or compliance-heavy domains.

Location & Inclusion

• Location: This role is remote and open to candidates located in the United States and Canada only. While visa sponsorship is not available, transfers will be considered.
• Diversity, Equity & Inclusion: Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer and do not discriminate based on race, color, ancestry, religion, gender identity, sexual orientation, age, or disability.

Salary, Benefits & Perks:

At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include:

Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations.

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
• Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
• Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
• Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock Options – All employees are invited to share in Invoca’s success through stock options.
• Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
• Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
• InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
• Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
• Position Base Range - Salary Range $140,000-$208,000 / plus bonus potential

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Role & Team

As our inaugural Senior Security Engineer, you will play a critical role in safeguarding Overstory’s systems, data, and reputation. Partnering closely with your manager - the Director of Information Security and Compliance - you will take ownership of our security and compliance posture, and define, implement, and continuously improve our security program.

You will lead initiatives across vulnerability management, compliance, and security operations, while acting as a trusted partner to engineering, product, and business teams. This role is ideal for someone who combines hands-on technical expertise with a strategic mindset and enjoys building scalable security practices in a growing company.

Time Zone Requirement: Eastern North America (NST, AST, EST)

What You’ll Do

• Own and evolve Overstory’s compliance program, ensuring ongoing alignment with SOC 2, ISO 27001, and other relevant frameworks
• Drive vulnerability management end-to-end, from detection to remediation, working closely with engineering teams to prioritize and resolve risks efficiently
• Design and improve security processes and controls across infrastructure, applications, and internal systems
• Lead security input in architecture and engineering decisions, helping teams build secure-by-design systems
• Oversee and improve identity and access management, endpoint security, and core IT security practices
• Own vendor security and third-party risk management, including assessments, risk evaluation, and mitigation strategies
• Lead audit readiness and execution for SOC 2 and ISO 27001, including control design, evidence collection, and auditor coordination
• Partner with customer-facing teams to handle security questionnaires and build scalable, high-quality response processes
• Contribute to security awareness and culture, mentoring others and raising the security bar across the organization

Skills & Experience

• 5+ years of experience in security engineering, security operations, or a related field
• Direct experience with security and compliance frameworks such as SOC 2 and/or ISO 27001, including audit processes
• Deep experience with vulnerability management, including tooling, prioritization, and remediation workflows
• Fluency working across cloud environments (AWS, GCP, or Azure) and modern SaaS ecosystems
• Experience with identity and access management, endpoint security, and IT/security operations
• Demonstrated ability to translate security risks into clear, actionable guidance for technical and non-technical stakeholders
• Demonstrable experience (or at a minimum a serious interest in) leveraging AI tooling to accelerate business impact.
• Strong written communication skills and are comfortable owning documentation and audit artifacts
• Demonstrable proactive, pragmatic mindset as well as capacity for balancing security best practices with business needs
• Experience working cross-functionally influencing without authority in a remote-first environment

Nice To Have

• Experience designing or improving SIEM, logging, and alerting pipelines
• Familiarity with compliance automation platforms (Drata, Vanta, Tugboat, etc.)
• Experience leading or owning SOC 2 / ISO 27001 audits
• Background in application or cloud security engineering
• Experience mentoring or guiding more junior team members

What We Offer

• Competitive, location-specific compensation and benefits
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Tackle, an AppDirect subsidiary

Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft. Tackle serves more than 500 software companies—including CrowdStrike, HashiCorp, New Relic, and Snyk—from high-growth startups to the largest software companies in the world.

About You

We’re on the hunt for a customer-obsessed Product Manager to join our Platform team, owning core platform capabilities on both the Tackle platform and Salesforce app integration, such as authentication, user management, onboarding, integrations, dashboards, and shared services that empower other domain teams. This puts you at the heart of powering cloud GTM journeys for some of the largest technology companies in the world. You’ll partner closely with engineering, design, and customer-facing teams to define a clear product vision, prioritize high-impact initiatives, and deliver solutions that make our platform more scalable, reliable, and valuable for customers. 

What you’ll do and how you’ll have an impact

• Product Ownership: Own the roadmap for core platform services, such as onboarding, integrations, authentication, user management, and shared tools, to enable domain teams to deliver customer value.
• Roadmap & Prioritization: Shape the Tackle roadmap, making thoughtful trade-offs between short-term delivery and long-term platform investments.
• Cross-Functional Collaboration: Partner closely with engineering, design, and go-to-market teams to ship features and iterate on feedback.
• Customer & Internal Feedback: Engage with customers and internal stakeholders to gather insights, validate solutions, and ensure that features solve real problems.
• Data-Informed Decisions: Use qualitative and quantitative data to prioritize work, define success metrics, and measure impact.
• Communication & Documentation: Clearly communicate plans, progress, and decisions to technical and non-technical stakeholders, producing concise, actionable product artifacts.
• Adoption: Support domain teams in effectively adopting platform capabilities, reducing friction and improving cross-team outcomes.

What we’re looking for

• 5+ years of product management experience in enterprise B2B SaaS products. 
• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, a related field, or equivalent practical experience.
• Experience owning a product area end-to-end, including roadmap definition, prioritization, delivery, and driving adoption.
• Experience shipping Platform capabilities such as integrations, authentication systems, user management, APIs, or shared services supporting multiple teams or products.
• Demonstrated ability to partner closely with engineering and design to translate ambiguous problems into clear requirements and shipped solutions.
• Comfort making prioritization trade-offs using customer insights, business context, and data  to effectively balance immediate needs with longer-term platform health.
• Experience engaging with customers and internal stakeholders to gather feedback, validate assumptions, and ensure solutions solve real problems.
• Strong communication skills, with the ability to clearly explain product decisions, trade-offs, and progress to both technical and non-technical audiences.
• Experience using qualitative and quantitative data to inform decisions, define success metrics, and measure impact.
• A collaborative mindset and interest in enabling other teams to move faster and build better products on shared platform capabilities.
• Have experience working with or building products on Salesforce, including familiarity with its data models and workflows (Nice to have).
• Have experience improving onboarding flows, identifying “aha moments,” and reducing time-to-value for a product or feature (Nice to have).

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#li-jobs

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Chef principal de produit 

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Firstbase, an AppDirect subsidiary

Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.

About You

AppDirect Product Managers are at the heart of innovation, turning ideas into impactful solutions that generate profitable revenue streams. You thrive at the intersection of technical execution and business strategy, bridging both worlds to unlock growth opportunities. With a bias for action, a knack for tackling complex problems, and the autonomy to drive meaningful outcomes, you’ll play a critical role in shaping our future.

What you’ll do and how you’ll have an impact

• Own the AI-IT Ops product vision: Working with the Firstbase GM, define and execute the roadmap for AI-driven IT operations capabilities, identifying where automation and intelligence can replace manual workflows and create measurable efficiency gains for customers.
• Architect and launch new Firstbase editions: Lead the development of distinct product tiers, packages, and add-on products that expand Firstbase's addressable market through vertical-specific offerings, pricing/feature segmentation, and integration bundles within AppDirect's broader ecosystem. 
• Drive platform value metrics: Own the KPIs that demonstrate Firstbase's worth to customers and to AppDirect retention, expansion revenue, usage depth, NPS—and build product capabilities that directly move these numbers.
• Lead cross-functional transformation initiatives: Partner with engineering, design, operations, product marketing, sales channel, and internal teams to identify and execute on the highest-leverage opportunities for platform improvement, balancing quick wins against foundational investments.
• Make data-informed decisions: Leverage metrics, feedback, and operational insights to guide product priorities and validate impact.
• Engage cross-functionally: Work closely with Sales, Customer Success, Finance and other internal teams to align priorities and ensure organizational readiness for launches.
• Enhance the logistics journey: Deliver net-new capabilities that strengthen the B2B and B2B2C experience, incorporating elements of asset management where they intersect with logistics workflows.
• Collaborate with external partners: Engage with logistics vendors as needed to support process improvements and technology integrations.
  
  

 What we are looking for

• 7+ years of Product Management experience with a track record of owning complex, high-impact workflows end-to-end
• Proven success in delivering measurable outcomes based on new feature iteration and delivery inside an existing platform.
• Ability to translate complex customer wants into fully developed product solutions.
• Experience in fast-paced SaaS or marketplace environments with the ability to ramp quickly
• Strong technical fluency, comfortable reading API documentation, understanding data flows, and collaborating closely with engineers
• Data-driven decision-making skills, leveraging analytics and feedback loops to inform priorities
• Excellent collaboration skills and proven ability to partner with operations teams and cross-functional stakeholders
• Customer experience mindset with a passion for improving user journeys while driving operational efficiency
• Familiarity with warehouse management systems or other Ops tooling is a bonus
• Bilingualism in spoken and written communication is essential
  
  

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#li-remote 

#LI-Remote

#LI-KE1

About the role:

Are you a talented software engineer who’s excited to drive measurable business growth through technology? At Samsara, we’re looking for a Senior Software Engineer - Growth to help accelerate revenue by building products, systems, and AI agents that power scalable growth. You’ll work closely with our go-to-market (GTM) teams to identify opportunities, design and build solutions, and measure their real-world impact. We value engineers who are curious about the business, eager to learn new technologies, and capable of delivering quickly without compromising long-term quality. 

You’ll work across the full stack, from architecture and deployment to testing and iteration. Our stack includes Python for back-end development, JavaScript (Vue) for the front end, and AWS for infrastructure. We believe deeply in solving meaningful business problems through software, data, and collaboration across teams. The Growth Engineering team is the engine behind Samsara’s expansion and revenue acceleration. This role goes beyond writing code, it’s about engineering strategic impact across the customer journey and go-to-market lifecycle. You’ll partner with marketing, sales, and product to turn data-driven insights into experiments and platforms that scale.

If you thrive in a fast-paced environment, bring a sense of urgency, and love turning ideas into measurable results, we’d love to have you help shape the future of growth at Samsara.

This role is open to candidates residing anywhere in the US and Canada. 

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will: 

• Leverage data to understand our customers and our funnel in depth, identify opportunity areas and execute projects to grow customers and revenue.
• Build and scale products that power Samsara's revenue engine, including customer acquisition funnels, revenue pipeline generation platforms, lead management infrastructure, and GTM AI products.
• Develop AI-powered products and agents that drive revenue pipeline and improve GTM operational efficiency - whether that's enhancing lead scoring models, automating content generation and multi-step GTM workflows, enriching data, or building smarter seller-facing tools.
• Partner closely with Product, Design, Sales, and Marketing to implement growth initiatives.
• Serve as a technical leader, mentoring junior engineers, driving engineering discussions and architectural decisions, influencing adoption of AI, and implementing product development best practices.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 6+ years of professional software engineering experience, preferably in full-stack or growth-focused environments.
• Proficiency in Python (Flask or similar frameworks) and JavaScript (ideally Vue.js or comparable frontend frameworks).
• Experience working with AWS or other cloud infrastructure platforms for deployment and scalability.
• Strong understanding of web architecture, performance optimization, and security best practices.
• Demonstrated ability to design, build, test, and deploy production-quality systems end-to-end.
• Experience using data and analytics to identify opportunities, measure impact, and iterate on solutions.
• Proven ability to collaborate cross-functionally with marketing, sales, and product teams to align technical solutions with business goals.
• Excellent debugging, technical communication, and problem-solving skills.

An ideal candidate also has:

• Strong business acumen and a curiosity about growth strategy, customer journeys, and go-to-market metrics.
• Adaptable, experiment-driven mindset with a track record of learning from testing and iteration in fast-paced environments.
• Experience using AWS services: Elastic Beanstalk, Amplify, Lambda, CloudFront, Kinesis, EventBridge and  experience developing Google Chrome Extensions
• Knowledge of any of the following GTM services: Salesforce, Contentful, Hightouch or any similar products.

The Moment We're In

Visier is at an inflection point. We have a category-leading product, a global customer base, and a growth trajectory that creates real opportunities to accelerate through acquisition. We are building a corporate development function that can identify, evaluate, and execute against those opportunities - and we are looking for the person who will do that work.

This is not a role that was created to have a role. There is a concrete mandate: find the right acquisition targets, build the analytical case, run a rigorous process, and help close deals that make Visier stronger. The work is real, the stakes are real, and the CFO you will work with has both the experience and the appetite to move.

What You'll Do

Build and own the acquisition pipeline. You will define the market map, identify target companies, develop relationships with founders and advisors, and work with external bankers to ensure we are seeing the right opportunities at the right time. You are not waiting for deals to come to you - you are building the system that surfaces them.

Do the financial work. You will build the models - DCF, comparables, precedent transactions, accretion/dilution, scenario analysis. You will stress-test assumptions, pressure-test valuations, and translate complex financial analysis into clear, defensible conclusions. The quality of the analysis is your responsibility.

Run diligence. You will coordinate end-to-end due diligence across financial, commercial, legal, and technical workstreams. You know what you're looking for, you know what a red flag looks like, and you know how to keep a process moving without cutting corners.

Prepare materials that drive decisions. You will write investment memos, opportunity assessments, and deal summaries for the CFO, CEO, and board. The materials you produce need to be clear, rigorous, and opinionated - not a data dump, but a point of view.

Support execution through close. You will be embedded in deal negotiation and transaction execution, working alongside legal, finance, and external advisors to get transactions across the line. You will also support integration planning so that what we buy actually delivers what the model said it would.

Track the market. You will stay close to the competitive landscape, M&A activity, and valuation dynamics in the workforce analytics and HR technology space so that Visier is always operating with current intelligence.

Who You Are

You came up through a deal environment. Whether that was investment banking, private equity, transaction advisory, or in-house corporate development, you have spent meaningful time executing real transactions - not advising on them from a distance, not doing research in support of someone else’s process, but actually in the work. You know what it feels like when a deal is moving well and when it isn’t.

You are analytically rigorous and intellectually honest. You build models that hold up, you find the issues in someone else’s model before they become problems, and you have the confidence to say when the numbers don’t support the thesis - even when people want them to. You are skeptical of received wisdom and comfortable defending a view.

You operate with ownership. You do not wait to be directed. You figure out what needs to happen next and you make it happen. You are comfortable with ambiguity, you manage your own workload without hand-holding, and when something falls through the cracks, you treat that as your failure to fix, not someone else’s.

You communicate clearly and work well with senior people. You write well. You present crisply. You can hold a conversation with a CFO, a CEO, or a founder without losing credibility - not because you perform confidence, but because you actually know what you’re talking about.

You are here to do the work, not to be seen doing it. We are a data-driven, substance-first organization. The right candidate is drawn to this role because of the quality of the mandate and the caliber of the people they will work with - not because it offers a platform or a title.

What We're Looking For

• 2–6 years of experience in investment banking, private equity, transaction advisory, or in-house corporate development, with hands-on deal execution across the full transaction lifecycle.
• Strong financial modeling skills - you build from scratch, you know where models break, and you can explain the output clearly to a non-technical audience.
• Experience running or coordinating due diligence processes, including financial statement analysis and commercial assessment.
• Demonstrated ability to prepare executive-level materials: investment memos, opportunity assessments, board presentations.
• Track record of working independently and managing multiple workstreams without close supervision.
• Experience in software, SaaS, or technology M&A is a meaningful advantage.
• CFA, CPA, or equivalent financial credential is an asset, not a requirement.

A Note on Fit

Visier is a cerebral, substance-first organization. We value intellectual rigor, directness, and the kind of confidence that doesn’t need to announce itself. We are a company that sells workforce intelligence - we hold our own people decisions to the same standard as the product.

This role will suit someone who wants to do genuinely hard, consequential work - someone who finds the analytical and commercial complexity of M&A intrinsically interesting, not just professionally useful. If you are looking for a high-visibility platform or a stepping stone to something more senior, this is probably not the right fit. If you are looking for a place where the quality of your thinking will matter more than your title, it might be exactly right.

Visier is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

🌱 Most importantly, you share our values…

• You roll up your sleeves
• You make it easy
• You are proud
• You never stop learning
• You play to win

🚀 How we work & what we offer...

• Annual company All Hands in Vancouver, our entire organization travels to our Vancouver HQ for a week of team building, learning and breakout sessions
• Competitive salary, and top-tier health and wellness benefits
• Stock options and/or bonus based on your role, location, and employment type

Benefits and working arrangements may vary depending on your seniority, location and employment type. The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

The Partner Merchant Interfaces - Integration team within Decisions Foundations is growing and we are looking for a Software Engineer II with a track record of leading projects and initiatives on the Partner Merchant Interfaces Team. You will be part of a fast paced team which is responsible for the APIs that Partners and Merchants use to integrate with Affirm, and also power some of our top partners like Amazon and Stripe.

What You'll Do
· With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.

What We Look For
· You have a total of 1.5+ years of experience as a software engineer.
· You have experience designing, developing and launching backend systems and are proficient in one of Python or Kotlin.
· You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes.
· You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin.
· You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
· You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Robinhood Social team is building Robinhood's social trading platform — a feed-based experience where traders share insights, follow one another, and discover market-moving information in real time. The product is currently in beta, making this a rare ground up opportunity to shape the future of social experiences at Robinhood from the ground up. You'll work closely with product, design, data, machine learning, and safety teams to build reliable, scalable systems that support high-volume content, user interactions, and personalized discovery.

As an Engineering Manager for the Social team, you will lead a group of engineers building core social trading features. You will set technical direction, drive execution against product goals, and ensure systems meet reliability and performance standards. You will partner cross-functionally to define priorities, translate product needs into technical plans, and deliver end product. You will also grow engineers through feedback, goal-setting, and career planning.

This role is based in our New York, NY office, with in-person attendance expected  5 days per week.

What you'll do

• Lead a team building and scaling social interactions, content feeds, and user discovery features
• Set and communicate clear technical direction aligned with product strategy, holding a high bar for quality, performance, and maintainability
• Partner cross-functionally with design, product, data, machine learning, and safety teams to shape the social experience
• Drive architectural decisions and foster a culture of high-quality code and strong engineering processes
• Foster a collaborative, inclusive team environment where engineers across levels can grow, take ownership, and do their best work
• Support engineers through hiring, onboarding, performance feedback, and career development

What you bring

• 7+ years of professional software engineering experience
• 2+ years of engineering management experience leading product-focused engineering teams
• Strong foundation in building consumer-facing products at scale, with experience working through the stack
• Deep understanding of web architecture and best practices for building modular, scalable systems within large, evolving codebases
• Experience building and operating distributed systems that handle high traffic or real-time data
• Proven ability to grow engineers across levels through mentorship, feedback, and clear expectations
• An execution-focused mindset, capable of navigating ambiguity and delivering results
• Clear communication with both technical and non-technical partners

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Role & Team

We are looking for an AI-experienced Delivery Operations Manager to own and improve how we deliver results to customers across complex, multi-team workflows. 

This is not a traditional project management role. You will design and implement AI systems that replace manual coordination with automation, reduce delivery risk, and give real-time visibility into progress across teams.You’ll work across Customer Success, Product and Engineering to ensure that fast paced, dependency-heavy delivery cycles stay on track—with fewer meetings, clearer ownership and earlier risk detection.

Our current AI toolkit: Claude, Claude Code, ChatGPT, NotionAI, Google Gemini, GitHub Copilot, Dust, Granola, Figma, NanoBanana

Time Zone Requirement: North America - East Coast Preferred

What You’ll Do

• Design, implement and monitor scalable AI systems & workflows (not just manage work)
• Drive execution across multi-week customer delivery cycles
• Ensure clarity on timelines, dependencies, and ownership across teams
• Replace manual status tracking with automated data capture
• Create visibility and accountability
• Anticipate and surface risks; proactively unblock teams
• Drive cross-functional alignment across Customer Success, Product and Engineering teams 

Skills & Experience 

• 5+ years of experience in operations, program management, or product/biz ops in dynamic technical product environments (enterprise B2B, SaaS) 
• Strong systems thinking - you simplify, automate, and scale
• Demonstrated use of AI in day-to-day work beyond basic writing tasks
• Proven track record of standing up and owning complex, cross-team processes
• Comfortable operating in ambiguity and pushing execution forward
• Genuine interest in working in climate; alignment with our values, commited to tackling the climate crisis together

Nice To Have

• Direct experience or demonstrable interest in working in the energy/climate/utility space
• Remote sensing experience 
• Experience working in globally distributed startup/scale up environments, especially in times of rapid growth

Note: We believe that all people are capable of great things. We encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

What We Offer

• Competitive, location-specific compensation and benefits 
• Flexible, autonomous and collaborative working environment rooted in trust - we build our work days around our lives, not the other way around
• Home office stipend, coworking and ongoing education budgets 
• A company culture that genuinely embodies each of our core values
• To be part of truly mission-driven work that reduces wildfires, protects earth’s natural resources and helps solve our climate crisis

At Affirm, security is integral to our mission of building honest financial products and driving the company's long-term success. The Security Operations and Resilience Engineering (SOR) program serves as the foundation of our preventive and responsive efforts to safeguard Affirm's assets and infrastructure. As part of our Security Team, you'll join a group of passionate, highly skilled professionals redefining fintech security through collaboration, innovation, and a team-first mindset.

We're seeking a Senior Security Operations Engineer to join the Incident Response function within the broader Security Operations & Resilience org. In this role, you'll be a hands-on practitioner and technical contributor who drives incident response efforts from triage through resolution - with the depth, ownership, and composure to lead when it matters most.

This is a highly technical, execution-focused role where you’ll lead hands-on investigations and drive incident response from detection through remediation. You’ll collaborate across engineering, product, and infrastructure teams, and partner with Observability & Automation to improve detections, build automated playbooks, and strengthen our security posture. You will have the opportunity to help solve complex security challenges and build capabilities that protect millions of customers, merchants, and partners.

What you’ll do

You will lead and execute incident response efforts to protect Affirm’s systems, customers, and data.

• Lead security incidents end-to-end, from detection and triage through containment, remediation, and post-incident review. 

• Act as incident commander, driving clear decisions and alignment across teams during high-pressure situations. 

• Conduct hands-on investigations across cloud and endpoint environments to determine root cause and impact. 

• Partner with Observability & Automation to improve detections, reduce noise, and build automated response playbooks. 

• Contribute to and refine incident response playbooks, runbooks, and documentation to improve readiness and consistency. 

• Collaborate with Security, Infrastructure, and Product teams to identify gaps and strengthen the incident response lifecycle. 

• Communicate effectively during incidents, providing clear updates to both technical and non-technical stakeholders. 

What we look for

We’re looking for a hands-on security engineer who can lead through ambiguity and drive effective incident response outcomes.

• 5+ years of experience in Security Operations or Detection & Response, with strong hands-on incident response in cloud environments (AWS and EKS experience strongly preferred).

• Proven ability to lead security incidents, including containment and remediation, in fast-moving environments. 

• Strong investigative and analytical skills, with the ability to synthesize signals from multiple data sources. 

• Experience with security tooling such as SIEM and EDR platforms (e.g., Splunk, Elastic, SentinelOne, CrowdStrike, or similar). 

• Solid understanding of cloud security concepts and their application in real-world scenarios. 

• Strong communication skills, with the ability to clearly convey information across technical and non-technical audiences. 

• Experience building or improving automation for incident response workflows (e.g., scripting in Python; infrastructure-as-code is a plus). 

Location - Remote CAN

Pay Grade - N
Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

Base pay range per year: $150,000 - $200,000 CAD

#LI-Remote

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

About the Role

As a IT Security Specialist, Identity & Access Management (IAM), you’ll support and improve access, permissions, and identity workflows across complex enterprise systems. You’ll work in a security-as-code environment where access changes are requested through pull requests, validated through CI/CD pipelines, and deployed into critical systems such as Okta, LDAP, and SCIM-connected platforms. This role is ideal for someone who enjoys solving system access challenges, supporting users across technical levels, and ensuring secure, reliable identity operations.

Responsibilities

• Monitor and support security change requests submitted through pull requests
• Review and track security-related changes through CI/CD pipelines to ensure successful deployment
• Provision, modify, and support user access to internal and cloud-based resources
• Manage permissions, team memberships, and identity configurations across IAM systems
• Support and troubleshoot access issues for technical and non-technical users
• Provision and manage secrets for systems and services
• Authorize and provision bots and service accounts
• Communicate status updates, blockers, and security-related issues clearly across teams
• Maintain and update documentation as tools, processes, and system knowledge evolve
• Other duties as assigned

About You

Qualifications & Skills

• 3+ years of relevant work experience
• Experience supporting Identity and Access Management (IAM) operations in enterprise environments
• Strong hands-on experience with GitHub, including Git, pull requests, branches, merge conflict resolution, GitHub Organizations, Teams, permissions, GitHub Apps, and GitHub Actions
• Experience managing and configuring critical security systems such as Okta, LDAP, and other IAM platforms
• Comfort working with command-line tools and technical troubleshooting
• Experience with CI/CD pipelines and deployment monitoring
• Ability to provision access to cloud resources and manage secrets securely
• Strong documentation skills, with the ability to keep processes current as tools and systems evolve
• Excellent communication skills with the ability to support both technical and non-technical stakeholders
• Strong customer-service mindset, with the ability to triage, prioritize, and manage multiple requests effectively
• Comfort working in async communication channels such as Slack, pull request discussions, and issue tracking systems
• Self-motivated, collaborative, and proactive in raising issues and sharing progress

#LI-Remote #LI-MO1

The Cloud Automation Engineer designs, builds, and operates automation-first cloud infrastructure platforms using Infrastructure-as-Code (IaC), CI/CD, and serverless automation. The role enables secure, repeatable, and resilient cloud environments through standardized automation, self-service capabilities, and codified governance primarily in Microsoft Azure, with tertiary exposure to AWS. 

This role partners closely with Cloud Platform Engineering, Security, Network, and Operations teams to ensure all automation solutions are secure-by-design, private-network-first, and resilient by default, including full lifecycle support for business continuity and disaster recovery (BC/DR) implemented through IaC. 

What will you do?

​​Infrastructure-as-Code (IaC) & Cloud Automation 

• Design, develop, and maintain Infrastructure-as-Code using Terraform, ensuring infrastructure is reproducible, testable, and auditable. 
• Build and maintain reusable IaC modules aligned with platform standards, security guardrails, and network architecture patterns. 
• Implement automated provisioning, configuration, scaling, and decommissioning workflows for cloud infrastructure and shared services. 
• Define and maintain code repositories following industry BEST PRACTICES and strong code repository governance 
• Design and maintain BC/DR capabilities and recovery environments using Infrastructure-as-Code.  
• Automate recovery environment deployment and support validation/testing routines to ensure recoverability and resilience. 

CI/CD Pipeline Engineering  

• Design, implement, and maintain CI/CD pipelines for infrastructure and platform automation. 
• Integrate testing, validation, and policy enforcement into pipelines to promote safe and consistent changes. 
• Enable repeatable deployments across environments using modern DevOps practices. 

​​​​Azure Automation & Serverless Engineering 

• Build automation solutions using PowerShell, Azure Logic Apps, Azure Automation Accounts, and Azure Functions. 
• ​Develop event-driven and scheduled automation for platform operations, governance processes, and operational workflows. 
• ​Implement robust secret management and secure runtime configuration practices. 
• ​Develop and maintain automation using PowerShell, Python, and Bash scripting.  
• ​Use appropriate scripting/tools to enable orchestration, integration, validation, and operational automation across platforms.

​​Collaboration and Support​ 

• Work closely with other IT teams to integrate cloud network solutions with existing systems and applications. 
• ​​Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems including router, switches, firewalls, wireless controllers and VPN concentrators. 
• ​Maximizing network performance by monitoring activity and utilizing observability tools such as Dynatrace and Azure monitoring. 
• ​Monitoring and maintenance of company-wide AV (Audio-Video) infrastructure – such as conference rooms, collaboration spaces etc.  
• ​Serve as the on-call network engineering for after-hours escalation issues as part of the company on-call rotation schedule.​ 

Modern Observability & Operational Telemetry ​ 

• Ensure automation solutions are observable and operationally supportable by integrating with modern observability platforms such as Dynatrace, Datadog, and Azure-native tooling including Azure Monitor and Azure Log Analytics. 
• Develop dashboards, alerts, and operational insights, enabling faster detection and root-cause analysis (RCA) by using telemetry (metrics/logs/traces) and platform standards. 
• Use modern query languages such as DQL (Dynatrace Query Language) and KQL (Kusto Query Language), with secondary knowledge of SQL, to support troubleshooting, insights, and automation-driven operations

Security & Compliance Engineering

• Embed cloud security and technology security best practices into all automation solutions (identity, secrets, least privilege, logging, secure configuration baselines). 
• Partner with Security teams to ensure automation aligns with enterprise security requirements and audit expectations. 
• Ensure changes are traceable and auditable through source control and deployment records. 
•  Apply a strong foundation in cloud network theory to ensure automation processes are designed with a private networking first priority.  
• Ensure automation supports secure connectivity patterns (segmentation, routing considerations, controlled ingress/egress, and service endpoint/Private Link-style design patterns where applicable). 

What will you need to succeed in this role?

• Undergraduate degree in Engineering or related field with ​​one of the Certifications: AZ-104, AZ-400, Terraform Associate or Terraform Authoring and Operations Professional​ 
• Minimum of 5 years of experience with batch scripting languages 
• ​Minimum 3 years of experience with technology process automation using tools such as Azure Functions, Logic Apps, Automation Accounts, Lambda or Power Platform 
• ​Minimum 2 years DevOps experience 
• ​Relevant certifications such as AZ-104, AWS CloudOps Engineer  
• ​AZ-400 certification is highly desirable  
• ​Minimum of 3 years of experience with Infrastructure as Code technologies such as Azure BICEP, ARM or Terraform. Preference to direct Terraform experience. 
• ​Minimum of 2 years of experience with private cloud networking concepts
• Technical Expertise: Proficiency in infrastructure technology automation, working within cloud platforms such as AWS, Azure, or Google Cloud.
•  In-depth understanding of system automation scripting technologies using common scripting languages such as PowerShell, Bash or Python.  
• ​​In-depth understanding of high availability, disaster recovery, multi-site architecture, serverless micro-service automation architecture, and hybrid cloud service integration is a must.​
• ​Infrastructure as Code Knowledge: Strong understanding of Infrastructure-as-Code concepts and technologies (e.g. Terraform, BICEP, ARM, Git).
• Ability to build Terraform code based on technology infrastructure architecture designs and service catalogue standards.
• Knowledge of Git repository branch strategies and code repo best practices.
• Automation and Integration Skills: Experience with serverless automation tools across hybrid cloud providers to build integration and automation processes based on business need.
• ​Hands-on experience with serverless automation tools such as Azure Automation Accounts, Logic Apps, Functions, AWS Lambda and Data Factory.
• Strong understanding of object-oriented scripting using common script languages like PowerShell, Bash or Python.
• Working experience with vendor API tools for use within automation and integration processes.
• ​Problem-Solving: Ability to diagnose and resolve complex micro-service and CI/CD issues.
• Ability to diagnose and resolve complex micro-service and CI/CD pipeline issues across a hybrid cloud environment.
• Act as SME and tier 3 support for troubleshooting of deployed automation and integration solutions.
• Solving and conducting disaster recovery operations when required
• Communication: Excellent verbal and written communication skills to collaborate effectively with team members and stakeholders.
• ​Project Management: Ability to manage multiple projects and prioritize tasks effectively. 

#LI-Hybrid

The expected base salary range for this position is $64,500 - $114,500. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.

#LI-Hybrid

About AlayaCare 

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.   

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We are seeking a Staff Data Developer to join our Data & Intelligence division. Reporting to the Director of Data Engineering, you will design and implement scalable, complex data pipelines and infrastructure to power our data products.

As a senior member of the team, you’ll collaborate closely with data scientists, software engineers, and product managers to enhance the reliability and performance of our data systems, while influencing the enterprise-wide data architecture. You will also mentor junior engineers and drive best practices in data engineering.

What You’ll Do

• Design, develop, and maintain scalable, cost-effective, and reliable data pipelines for structured and unstructured data.
• Translate business needs into technical requirements and ensure alignment with product and customer success teams.
• Architect and implement data storage solutions (data lakes, warehouses, real-time processing systems) and supporting cloud infrastructure.
• Optimize pipelines for performance, scalability, cost-efficiency, and automation.
• Ensure data quality, integrity, and security across all systems.
• Evaluate and adopt new tools, technologies, and processes.
• Partner with DevOps and engineering teams for seamless deployment, monitoring, and troubleshooting.
• Document workflows and processes for knowledge sharing and maintainability.
• Stay current on industry trends in data engineering, ML, and cloud computing.
• Provide mentorship and technical leadership to junior engineers.

What You Bring to the Team

• 5+ years of hands-on experience with data software development.
• Experience with AlayaCare’s stack (Python, PHP, Vue.JS, AWS).
• Bachelor’s or advanced degree in computer science, mathematics, or related fields.
• Strong skills in DBT, SQL, Python, Snowflake, Iceberg, Spark, and AWS (ECS, S3, Aurora, RDS).
• Experience with streaming technologies such as Kafka, Kinesis, and Flink.
• Familiarity with Docker and Kubernetes.
• Expertise in dimensional data modeling and semantic layer design.
• Strong collaboration, communication, and problem-solving skills.
• Experience in Agile development methodologies.
• Mindset encouraging transparency, accountability, and trust.
• Experience in healthcare, home health, or medical devices is an asset.
• Familiarity with data governance concepts & tools is an asset.
• Bilingual in French and English is an asset.

Why Join AlayaCare?  

Work With Purpose  

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.  

Grow in a High-Trust Culture  

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.  

Balance That Works for You  

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.  

Benefits That Matter  

• Equity in a well-funded, scaling company.  
• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.  
• Parental leave top-up and family support programs.  

Inclusive by Design  

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.  

Location and Work Model

This role is based in Montreal. At AlayaCare, our hybrid model includes 2 set in-office collaboration days/week, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.  

Ready to Join Us?  

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.  

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.  

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to talentacquisitionteam@alayacare.com. 

This is a remote opportunity and we would be interested in applicants located in Canadian time zones (EST + CST only at this time). 

Staff Backend Engineer - Application Core Services, Stacks

The Opportunity: 

Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.

The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.

This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.

What You’ll Be Doing:

The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration.

Our work sits at the intersection of product, platform, and operations. We build the control-plane services and workflows that keep stack state aligned across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the underlying Grafana Cloud infrastructure. When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions.

• Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration
• Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient
• Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project
• Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration
• Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions
• Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures
• Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work
• Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
• You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.

We are seeking a Staff Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.

You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.

Some things you might be expected to do could include:

• Writing efficient, readable, and easy to maintain code
• Designing new microservices or systems
• Collaborating with teammates and other departments to reach consensus on proposed solutions
• Coordinating with product and UX when needed
• Responding to customer requests and feedback
• When ready, participating in our follow-the-sun OnCall rotation
• Participating in team decisions, such as roadmap planning and prioritization

Requirements:

• You have at least 1 year of fully remote work experience
• You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
• Have professional experience with Golang and be willing to work across both backend service and application code
• Care deeply about developer and user experience and the quality of the products that you work on
• Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
• You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
• Have experience with mentoring junior engineers in a collaborative but asynchronous environment
• Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
• You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
• Experience participating in blameless incident response and writing high-quality post-incident reviews

Bonus Points For:

• Experience with TypeScript/Node.js
• Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems
• Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling
• Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
• Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch

Compensation & Rewards:

In Canada, the Base compensation range for this role is CAD 186,368 - CAD 223,642. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.