Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote.  We ensure the successful operation of new hires, account off-boards and critical business systems with a global team. 

We’re looking for a Tier 1 Support Engineer to join the AMER CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results.

What you’ll do

You’ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.  In-person support is required as well as setting up desks and managing/auditing peripherals.  

Responsibilities

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person, email, Slack or ticketing system.
• Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors.
• Walk customers through problem-solving processes and follow up to ensure issues have been resolved.
• Run diagnostic programs to resolve problems as well as troubleshoot IT scripts, systems, or automation
• Support and maintain critical SaaS tools (Google Workspace, Slack, Zoom, JIRA, Confluence, etc.)
• Troubleshoot Stripe-provided hardware (macOS, Chrome OS, iOS, peripherals)
• Facilitate the provisioning of Stripe laptops for new hire on-boarding and fleet upgrades
• Assist with new hire onboarding and training curriculum
• Update, and maintain detailed external and internal IT documentation
• Onboard and support third-party vendors and/or contractors
• Contribute to shared global IT off-boarding tasks and responsibilities
• Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more).
• Own IT asset management and ensure accurate and actionable records are kept of required equipment.
• Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team.
• Create and update technology documentation for internal IT teams and for Scale employees.

Who you are

You have the ability to take initiative on tickets and contribute to project design and implementation. You are skilled at writing, updating and maintaining technical documentation and sending directed communications. You are comfortable working as an individual contributor on a global team that is driving towards a common goal. You will best succeed in this role by leading on things you are passionate about while supporting others in their passion. 

You love problem solving and collaborating with others to provide world class support. Being the best fit for this position means you are both humble and confident. You strive towards excellence but understand your limitations and don’t hesitate to ask for help when needed. 

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Possess 2+ years of experience in IT HelpDesk experience 
• Possess strong working knowledge of Apple systems and software 
• Possess strong working knowledge of Google Workspace, Slack, Zoom, JIRA, Confluence, or similar cloud providers
• Possess strong working knowledge of Atlassian systems (JIRA and Confluence)
• Possess understanding of script execution and troubleshooting (ex: Ruby, Bash, Python)
• Possess working knowledge of imaging/endpoint management tools (DEP, Munki, Chef, JAMF)
• Able to independently manage and prioritize workload and projects
• Possess outstanding interpersonal and communication skills
• Is empathetic, humble, and possess a strong focus on customer service

S'more about the team:

The Analyst will leverage data and manage database tools to help inform and support our Logistics strategy. Responsibilities include facilitating weekly business reviews and building common datasets, building and monitoring key performance indicators, and drawing impactful conclusions from supply chain performance data. This includes, but is not limited to, on-time performance, customer-reported errors, and exceptions measurements. The Analyst will analyze network and carrier performance to provide the team with insight and recommendations on continued network quality improvements. You will also work directly with our logistics operations team, supporting them and providing coverage in their duties, where necessary.

Lettuce share what this role will be responsible for:

• Report to Sr Director, Logistics to enhance the customer experience from an analytics and quality and cost standpoint
• Analyze specific data points or datasets and partner with team members to convert desired business measurements into specific metrics 
• Conduct deep-dive root cause analysis on recurring service failures and partner with Operations to implement corrective action plans
• Own necessary database improvements and develop weekly analysis reporting on customer-reported errors and on-time performance 
• Maintain tools and dashboards to support Logistics processes, including measuring delivery quality, cost, and customer experience
• Assist in pushing data normalization initiatives and quality metrics across broader Logistics stakeholders 
• Help develop, support and integrate new data streams and projects to create full supply chain visibility 
• Drive a customer-focused environment committed to delivering the highest quality product to our customers
• Execute against ad-hoc reporting requests from leadership team
• Assist operations teams with developing tools to measure performance metrics
• Assist with Holiday Planning for a smooth transition and customer satisfaction
• Support operations team throughout the week and provide assistance through modification of outbound logistics plan
• Provide feedback on strategic planning and forecasting
• Generate sound logistics initiatives and plans for improvement for various modes of transportation (FTL, LTL, last mile delivery)
• Participate and support department in logistics initiatives
• All other duties as assigned

Sound a-peeling? Here's what we're looking for: 

• Bachelor’s degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, or other relevant area of study required
• 2 years experience delivering analytical solutions to complex problems required
• 3+ years of experience within supply chain, transportation, or manufacturing companies
• Proven ability to quickly adapt, problem solve and drive the right results using data
• Quantitative and analytical experience – must have exceptional MS Excel skills
• Ability to travel up to 10% within the United States and Canada required
• Experience in turning analysis into action using tools such as Excel, Python, SQL, Knime or Tableau preferred
• Proactive, ambitious, and assertive: take ownership of work and think beyond the scope of a given assignment
• Extremely organized and have excellent follow up skills
• Strong interpersonal skills and self-motivated
• Entrepreneurial with a strong attitude towards ownership and getting things done
• This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
  • Prolonged periods working at a desk and on a computer
  • Reading information on a computer screen and inputting data into a computer system
• You are:
  • Data-driven – you can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
  • Intellectually curious – you have an insatiable desire to understand how things work, why they work the way they do, and to consistently challenge the status quo.
  • Detail-oriented – you possess strong organizational skills and consistently demonstrate a methodical approach to all your work.
  • Agile – you thrive in fast-paced and dynamic environments and are comfortable working autonomously.
  • A critical thinker – you use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
  • An excellent communicator – able to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
  • Collaborative - you enjoy working cross functionally with various teams to gather key inputs, and able to work well with diverse opinions.
  • Customer-focused: aim to achieve a customer experience and product that is second to none

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the Research talent to match.

We're looking for a Design Researcher to help us deeply understand our users and bring their needs, behaviors, and motivations into every stage of the design process. 

You’ll partner directly with Product Managers, Designers, and Engineers to turn complex real-world problems into clear insights that move our AI-first product forward. This role is ideal for someone who is curious, methodical, and passionate about translating human behavior into actionable product decisions.

What You’ll Do

• Own research from end to end. Scoping, planning, recruiting participants, running sessions, synthesizing, and presenting findings.
• Translate complex findings into clear narratives and actionable recommendations that product teams can use to make decisions.
• Get close to users through site visits, interviews, and hands-on observation with maintenance technicians, facility managers, and operations teams. Understand how they work, not just how they use the product.
• Champion customer empathy across the organization. Make sure Product, Design, Engineering, and leadership deeply understand who we're building for through storytelling, shared insight repositories, and regular research read-outs.
• Leverage AI tools to accelerate research workflows, from data tagging to pattern synthesis, while maintaining rigor and critical thinking.
• Independently scope, prioritize, and manage research projects aligned with team goals.
• Help shape how research works at MaintainX. Establish the tools, templates, and rhythms that make user insights a consistent part of how we build the product.

About You

• 3-5 years of experience in UX research.
• Strong foundation in research methodologies across both qualitative and quantitative methods. You know when to use which method and can explain why.
• Demonstrated ability to translate ambiguous problems into well-scoped research plans and turn findings into recommendations that actually influence product decisions.
• Experience synthesizing research into compelling presentations that influence product direction across PMs, designers, engineers, and leadership.
• Comfortable working independently in cross-functional teams in fast-paced environments.
• Demonstrated ability of adopting AI tooling to accelerate your research workflow.
• Experience with analytics tools (Amplitude, etc.) to complement primary research with behavioral data.

Nice-to-haves:

• Background in industrial, operations, or field-based user populations where context of use matters as much as the interface.
• Background in psychology, HCI, anthropology, or a related field (or equivalent practical experience).
• Exposure to service design, journey mapping, or VOC programs.
• Experience working at a B2B SaaS company or on products serving non-desk workers.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Surrey, BC, Canada    

Reports To: VAN Workplace Lead        

Salary Range: CAD$24 - CAD$32

Position Summary

The Workplace Coordinator is responsible for ensuring a positive and productive work environment at the Surrey IEM office. This person will be the first face visitors and employees see when they walk into IEM. They have the important job of making a great first impression and answering and directing inquiries. In addition, they will support the rollout of workplace programs and initiatives and help oversee day-to-day operations, including ad hoc administrative needs. The Workplace Coordinator partners closely with vendors and internal teams and helps maintain a space that reflects the company’s culture while supporting ongoing business growth.

Ideal Candidate Profile (Optional)

The ideal candidate is customer-focused, organized, and adaptable, with the ability to manage multiple priorities in a fast-paced environment. This person is approachable, resourceful, and comfortable supporting both employee experience and operational needs. Experience with tools such as Microsoft Office Suite, SharePoint, and Verkada is a plus.

Key Responsibilities

Front Desk and Reception Duties

• Greet, welcome and direct on-site visitors in a friendly and professional manner
• Monitor visitor management system and issue visitor badges
• Answer intercom, phone and in-person inquiries, providing general information to guests and employees
• Receive mail and packages and assist with distribution
• Perform administrative tasks such as mailing, data entry, printing badges, etc.

Office Operations

• Maintain a safe, clean, and organized office environment
• Order and manage office and break room supplies
• Assist with updating workplace documents, policies and procedures
• Partner with vendors and internal teams to ensure a seamless employee experience

Event Planning and Employee Engagement

• Help organize and execute office-wide onsite events, special meetings and VIP visits
• Collect feedback and data from employees to support continuous improvement efforts

In addition to the responsibilities listed above, the Workplace Coordinator may be asked, and must be able to successfully complete, the following responsibilities on an “as needed” basis:

• Support larger workplace projects and space planning initiatives
• Cross-collaborate with other teams and/or senior management
• Assist the broader facilities team, from admin-type tasks to rolling up your sleeves and moving items that weigh up to 20lbs
• Occasional extended hours may be required to support events or business needs

Qualifications

• High school diploma or GED required
• Minimum of 3 years of receptionist/administrative assistant and/or front desk experience
• Flexibility and customer focus are a must
• Excellent organizational, written and verbal communication skills
• Ability to multitask and maintain attention to detail
• Proficiency in Microsoft Office Suite and ability to learn new systems quickly

Physical Demands

• Activities:
  • Sitting – 80%
  • Walking/Standing – 20%
  • Lifting: Must be able to lift up to 20lbs.
• Vision: Long periods of close work on computer screen.
• Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.
• Environment: Climate controlled office space.

Supervision of Personnel:

• No direct supervision of others.
• Provide direction and guidance to office vendors.

Location

This will be a 100% onsite role working in IEM in Surrey, BC, Canada. There will be no regular travel, but may have opportunities to travel for IEM site visits, training and/or conferences.

Office Administrator

Be the welcoming and organizational anchor of Capco’s Toronto office, supporting a professional, inclusive, and well-run workplace every day.

The Role

We’re looking for an Office Administrator to join our team in Toronto. This role is on-site five days per week and plays a key part in creating a welcoming, well-organized, and high-performing office environment for employees, clients, and visitors. You’ll support front-of-house operations alongside facilities, events, and day-to-day office administration,

What You’ll Do

• Act as the first point of contact for the Toronto office, providing professional and welcoming experience for employees, visitors, and clients.
• Manage front desk operations including visitor registration, calls, inbox monitoring, access card issuance and deactivation in line with HR and IT processes.
• Coordinate office facilities and maintenance activities, working closely with building management, security teams, and external vendors.
• Manage the expenses and purchasing of kitchen supplies, snacks, beverages, and general office supplies
• Oversee daily office readiness including kitchen, meeting rooms, and shared spaces, ensuring alignment with Capco standards and health and safety requirements.
• Support internal meetings and office events, including room setup, catering coordination, AV readiness, and logistics for deliveries and breakdowns.

What We’re Looking For

• 1-3 years’ experience in office coordination, facilities, or workplace operations within a professional services or corporate environment (e.g. Banking, Finance, Law Firm, Consulting, Accounting, etc.).
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced, service-focused setting.
• Present a consistently professional, articulate, polished presence appropriate for a client-facing office setting.
• Excellent communication and interpersonal skills, with confidence engaging internal teams and external partners.
• High attention to detail and approach to problem-solving and office needs.
• Proficiency in Microsoft Office, including Outlook, Teams, Excel, and Word.

Bonus Points For

• Experience supporting office events, training sessions, or employee engagement initiatives.
• Familiarity with corporate credit card use, invoice checking, or basic financial administration.
• Health and safety knowledge and/or certification

Why Join Capco

• Gain exposure across office operations, working closely with HR, IT, Finance, and leadership teams.
• Work in a professional, inclusive environment where your contribution is valued.
• Play a visible role in shaping a positive and engaging workplace experience.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

Overview

Instacart’s IT organization empowers every employee to work securely, reliably, and at scale. We’re looking for a Senior Corporate Engineer II to own and evolve our security-critical workforce platforms, including our Okta identity platform, device trust program, and office networks across San Francisco, New York City, and Toronto. Your work will directly impact every Instacart employee and partner by ensuring seamless, safe access to the tools we rely on every day.

You’ll collaborate closely with Security Engineering, Enterprise Applications, Workplace, Compliance, and our Help Desk teams to ship automation, harden our posture, and raise operational reliability. This is a hands-on role in a fast-paced, ever-changing environment—ideal for someone who thrives in ambiguity, rolls up their sleeves to solve complex problems, and brings sound architectural judgment to high-stakes systems.

We are a dynamic team that loves tackling unique scenarios while building solutions that are scalable and secure. The role is remote-friendly within North America, with a preference for candidates in the Pacific Time Zone and the San Francisco Bay Area. Occasional travel to Instacart offices may be required (up to 10%).

About the Job

• Own the architecture, security, and day-to-day operations of our enterprise Okta tenant, including delivery of Okta Identity Governance (OIG), lifecycle management, SCIM provisioning, SSO integrations (SAML/OIDC), MFA, risk-based policies, and device trust.
• Design and maintain Infrastructure-as-Code for identity and access using Terraform, building reusable modules, guardrails, and automated workflows integrated with HRIS and ITSM systems to achieve least-privilege and timely provisioning/deprovisioning.
• Architect, operate, and continuously improve Instacart’s office network infrastructure (firewalls, routing/switching, wireless) across SF, NYC, and Toronto; drive zero-trust segmentation, observability, capacity planning, and vendor/partner management.
• Lead and participate in incident response for identity and network events, drive rapid mitigation and root-cause analysis, and implement durable remediations through post-incident reviews and change management.
• Standardize and execute certificate and key lifecycles for SAML/TLS across SaaS applications; eliminate manual toil with scripting and robust runbooks that increase reliability and auditability.
• Partner with Security and Compliance to meet controls and audit needs (e.g., access reviews, evidence collection), improve access risk management, and unlock license savings via automated revocation and right-sizing.
• Mentor teammates, elevate documentation and operational excellence, and help shape the roadmap by prioritizing high-impact work in a rapidly evolving environment.

About You

Minimum Qualifications

• 7+ years of experience in corporate IT engineering or a related field with a focus on identity and access management (IAM) and enterprise networking.
• 3+ years of hands-on administration of Okta in production (1,000+ users), including SSO integrations (SAML/OIDC), SCIM provisioning, MFA, and policy design.
• 2+ years implementing identity governance and automation using Okta Workflows, Okta Identity Governance (OIG), or an equivalent IGA platform.
• Proficiency with Infrastructure-as-Code and automation: Terraform (required) and at least one scripting language (Python, Bash, or PowerShell).
• Demonstrated experience planning and executing certificate rotations and key management for SAML/TLS across multiple SaaS applications.
• Hands-on experience operating and troubleshooting office network infrastructure (switching, routing, wireless, firewalls) and VPN/zero-trust access using technologies such as Cisco/Meraki, Aruba, and Palo Alto.
• Proven track record leading critical incidents and executing structured change management, including authoring runbooks and conducting post-incident reviews.
• Working knowledge of endpoint management and device trust (e.g., Jamf, Kandji, Intune) and integrating device posture into access controls.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

Preferred Qualifications

• Okta certifications (Administrator, Professional, or Consultant) and/or networking/security certifications (e.g., CCNP, PCNSE).
• Experience building Git-based CI/CD pipelines for identity and network automation (e.g., GitHub Actions, CircleCI) and implementing policy-as-code.
• Familiarity with compliance frameworks and audits (SOX, SOC 2, ISO 27001) and hands-on experience running access reviews and evidence collection.
• Experience administering Google Workspace and/or Microsoft 365 identity and security configurations at scale.
• Exposure to secrets management and PKI (e.g., HashiCorp Vault, AWS KMS) and log/monitoring platforms (e.g., Datadog, Splunk).
• Strong cross-functional communication skills and experience leading complex, multi-stakeholder projects from scoping through delivery.

#LI-Remote

Overview

Instacart’s IT organization empowers every employee to work securely, reliably, and at scale. We’re looking for a Senior Corporate Engineer II to own and evolve our security-critical workforce platforms, including our Okta identity platform, device trust program, and office networks across San Francisco, New York City, and Toronto. Your work will directly impact every Instacart employee and partner by ensuring seamless, safe access to the tools we rely on every day.

You’ll collaborate closely with Security Engineering, Enterprise Applications, Workplace, Compliance, and our Help Desk teams to ship automation, harden our posture, and raise operational reliability. This is a hands-on role in a fast-paced, ever-changing environment—ideal for someone who thrives in ambiguity, rolls up their sleeves to solve complex problems, and brings sound architectural judgment to high-stakes systems.

We are a dynamic team that loves tackling unique scenarios while building solutions that are scalable and secure. The role is remote-friendly within North America, with a preference for candidates in the Pacific Time Zone and the San Francisco Bay Area. Occasional travel to Instacart offices may be required (up to 10%).

About the Job

• Own the architecture, security, and day-to-day operations of our enterprise Okta tenant, including delivery of Okta Identity Governance (OIG), lifecycle management, SCIM provisioning, SSO integrations (SAML/OIDC), MFA, risk-based policies, and device trust.
• Design and maintain Infrastructure-as-Code for identity and access using Terraform, building reusable modules, guardrails, and automated workflows integrated with HRIS and ITSM systems to achieve least-privilege and timely provisioning/deprovisioning.
• Architect, operate, and continuously improve Instacart’s office network infrastructure (firewalls, routing/switching, wireless) across SF, NYC, and Toronto; drive zero-trust segmentation, observability, capacity planning, and vendor/partner management.
• Lead and participate in incident response for identity and network events, drive rapid mitigation and root-cause analysis, and implement durable remediations through post-incident reviews and change management.
• Standardize and execute certificate and key lifecycles for SAML/TLS across SaaS applications; eliminate manual toil with scripting and robust runbooks that increase reliability and auditability.
• Partner with Security and Compliance to meet controls and audit needs (e.g., access reviews, evidence collection), improve access risk management, and unlock license savings via automated revocation and right-sizing.
• Mentor teammates, elevate documentation and operational excellence, and help shape the roadmap by prioritizing high-impact work in a rapidly evolving environment.

About You

Minimum Qualifications

• 7+ years of experience in corporate IT engineering or a related field with a focus on identity and access management (IAM) and enterprise networking.
• 3+ years of hands-on administration of Okta in production (1,000+ users), including SSO integrations (SAML/OIDC), SCIM provisioning, MFA, and policy design.
• 2+ years implementing identity governance and automation using Okta Workflows, Okta Identity Governance (OIG), or an equivalent IGA platform.
• Proficiency with Infrastructure-as-Code and automation: Terraform (required) and at least one scripting language (Python, Bash, or PowerShell).
• Demonstrated experience planning and executing certificate rotations and key management for SAML/TLS across multiple SaaS applications.
• Hands-on experience operating and troubleshooting office network infrastructure (switching, routing, wireless, firewalls) and VPN/zero-trust access using technologies such as Cisco/Meraki, Aruba, and Palo Alto.
• Proven track record leading critical incidents and executing structured change management, including authoring runbooks and conducting post-incident reviews.
• Working knowledge of endpoint management and device trust (e.g., Jamf, Kandji, Intune) and integrating device posture into access controls.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

Preferred Qualifications

• Okta certifications (Administrator, Professional, or Consultant) and/or networking/security certifications (e.g., CCNP, PCNSE).
• Experience building Git-based CI/CD pipelines for identity and network automation (e.g., GitHub Actions, CircleCI) and implementing policy-as-code.
• Familiarity with compliance frameworks and audits (SOX, SOC 2, ISO 27001) and hands-on experience running access reviews and evidence collection.
• Experience administering Google Workspace and/or Microsoft 365 identity and security configurations at scale.
• Exposure to secrets management and PKI (e.g., HashiCorp Vault, AWS KMS) and log/monitoring platforms (e.g., Datadog, Splunk).
• Strong cross-functional communication skills and experience leading complex, multi-stakeholder projects from scoping through delivery.

#LI-Remote

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

Array is looking for a highly driven Demand Generation Manager to join our growing Marketing team. We need an operator who runs real pipeline programs, has strong opinions on what moves the needle and can  manage and execute multi-channel marketing programs that would nurture leads throughout the buyers’ journey. You’ll be responsible for leading initiatives to translate business objectives into demand gen tactics and campaigns that drive pipeline and revenue growth – working very closely with Revenue Operations, Sales, and the BDR team to test and implement these strategies.

You will:

• Own, build and execute quarterly demand generation plans that support our sales verticals’ goals, and drive top-of-funnel pipeline growth 
• Deploy the right programmatic and account-specific tactical mix to deliver the right content at the right time
• Partner closely with Sales and Revenue Operations to build and prioritize target accounts based on opportunity size
• Define performance KPIs / campaign goals and track, measure, and report on funnel performance (traffic → leads → MQLs → pipeline)
• Leverage our marketing automation system to execute on campaigns and report on their performance 
• Partner cross functionally to improve landing page conversion and to optimize MAL to MQL conversion rates
• Plan and launch multi-channel campaigns (digital, ABM-lite, email, partnerships, events/webinars)
• Innovate on existing campaign ideas with new ideas welcome that will deliver value and deepen customer relationships over time
• Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought

You have:

• 5+ years of experience in demand generation marketing, ideally within a B2B role 
• Deep familiarity with marketing automation tools like Marketo, Hubspot, and Salesforce
• Experience developing and executing a B2B demand generation strategy that spans across multiple products or sales verticals
• Proven track record of driving inbound growth and top-of-funnel pipeline
• Strong written and verbal communication skills, infused with empathy
• A burning curiosity to understand how things work and to continuously seek to improve them
• The desire to continuously learn and takes real time feedback as an input to their growth
• Demonstrable experience with email marketing, lead generation and account based marketing
• Experience creating and executing nurturing strategies in a marketing automation platform 
• Excellent analytical abilities & a confident grasp on the ROI metrics that matter
• A bias to action and prioritize progress over perfection
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do

Pay transparency: $110,000 + for base salary, depending on experience.

Expected interview process: Recruiter Conversation - Meet members of the Executive and Sales team(s), How We Work interview.

Array Offers All Full Time Employees the following Benefits and Perks: 

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting 
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office 
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.

As a Performance Media Manager, you lead digital-first media strategy and execution for complex client engagements. You bring 6-8 years of experience in digital media planning and buying, ideally within an omni-channel agency environment.

This role is ideal for someone who blends hands-on activation expertise with strategic thinking and thrives in a consultative, fast-evolving environment, including a strong curiosity and motivation to leverage AI-enabled tools and approaches to work smarter, faster, and more effectively. 

Reporting to Paid Media leadership, this position plays a critical role in bridging strategy and execution, managing up by supporting media leads with insights, performance storytelling, and proactive recommendations, while managing down by guiding day-to-day planning, buying, and optimization across accounts. You’ll also provide omnichannel support across integrated programs, helping connect paid digital media with broader experience, creative, strategy, and analytics efforts. 

The Performance Media Manager is responsible for planning, activating, optimizing, and scaling performance-driven media programs across paid digital channels, while collaborating closely with strategy, creative, analytics, and client teams to ensure media is fully aligned with business objectives, customer experience goals, and continuously improved through data and intelligent automation. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting

Role responsibilities

Media Strategy & Planning

• Lead digital media planning across paid search, paid social, programmatic display, video, and emerging platforms.
• Translate client business objectives into full funnel, performance-driven media strategies.
• Develop audience-led plans leveraging insights, testing frameworks, and emerging AI-supported planning or forecasting tools.
• Present media plans, rationale, and performance insights to internal teams and clients with clarity and confidence.
• Evaluate media opportunities, negotiate rates/added value, and maintain strong relationships with vendors and platforms.

Media Buying & Activation

• Negotiate with digital media partners and platforms to evaluate opportunities, secure strong placements, and support campaign performance.
• Execute and oversee hands-on campaign activation, optimization, and budget pacing across platforms such as Google, Meta, Amazon, TikTok, DV360, and/or the trade Desk.
• Identify opportunities to test new channels, partners, formats, and betas, and AI- enabled capabilities where appropriate.
• Leverage automation, AI-driven bidding and targeting features within platforms to enhance speed, precision, and scalability.
• Collaborate with creative, account, and analytics teams to ensure cohesion across campaign deliverables.

Measurement & Optimization

• Own ongoing optimization, performance analysis, and insight development across channels.
• Partner with analytics and data teams to ensure accurate tracking, reporting, and attribution.
• Clearly communicate results and recommendations grounded in data and business impact.
• Utilize AI-supported analytics, modeling, or optimization tools to uncover patterns, inform recommendations, and accelerate decision-making.

Client Leadership

• Serve as a senior digital media POC for clients, providing day-to-day strategic guidance while aligning closely with Paid Media Leadership across media,
• measurement, and performance.
• Deliver high-quality client service by producing timely, well-structured media outputs—including media plans, strategic perspectives, and performance nsights—that support clear decision-making.
• Collaborate cross functionally with creative, experience, strategy, and data teams to support integrated, experience-led solutions.
• Mentor junior planners and buyers, raising the bar on media excellence across the practice.
• Helping elevate media best practices and encouraging thoughtful adoption of new tools and technologies, including AI.
• Confidently present media strategies, performance insights, and recommendations to clients.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 6-8 years of experience in digital media planning and buying, ideally within an omni-channel agency environment.
• Strong, hands-on expertise across paid digital channels (paid social, display, programmatic, online video, search); familiarity with traditional channels is a plus.
• Proven experience managing and optimizing multi-channel budgets
• Working knowledge of tracking methodologies, measurement tools, and ad ops fundamentals.
• Experience partnering with analytics and data teams on dashboards, reporting, and measurement.
• Comfort using data to guide decisions, recommendations, and storytelling
• Strong client facing communication and presentation abilities.
• Familiarity with AI powered marketing, analytics, or productivity tools, and enthusiasm for exploring emerging technologies that enhance accuracy, efficiency and performance.
• Ability to work independently while contributing to a highly collaborative team culture.

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a full-time position based in Toronto, Canada. The offered salary range is  80,000 - 110,000 CAD annually, depending on experience and location. 

Valtech offers a comprehensive benefits package effective after three months of continuous service:

• A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
• Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
• A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
• A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service. 
• Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
• Personal Technology Reimbursement – $30/month for every employee-offered on day 1. 
• We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

About the Role

We are looking for a dynamic, high-performing Vice President of Sales with experience selling digital media technology and integrated marketing agency services. You will be responsible for managing and growing our Canadian DSP resale service offering, helping to proactively prospect and close programmatic leads across our DSP partners. The ideal candidate has both a history of building meaningful platform partnerships as well as significant experience building outbound sales strategies to achieve annual quotes. The lead will also work closely with our Canadian operations and account teams to upsell and cross sell integrated services to our existing customers. 

Responsibilities 

• Develop & execute a partner driven growth strategy across major DSPs 
• Align growth strategies with strategic internal product and capability investments as defined by Media Leadership 
• Identify new business opportunities across target industries to drive outbound business growth 
• Help develop new go to market strategies within the Canadian market 
• Develop and implement effective sales strategies using a consultative approach and mindset, to penetrate new verticals and expand our existing client base 

Sales & Business Development 

• Cultivate and maintain strong relationships with key enterprise clients, prospects and partners 
• Drive new business sales cycles from lead generation to deal close 
• Maintain relationships post deal to develop an ongoing services roadmap 
• Collaborate with our Media partners to drive joint marketing sales initiatives, resulting in increased business opportunities 
• Stay up to date on our Media partner products - Google, Amazon, Trade Desk and Monks internal capabilities

About You

The essentials: 

• 10+ years of experience exceeding growth targets with an agency, adtech or martech provider 
• Track record of driving sales growth with a focus on enterprise-level clients
• Extensive experience in business development in a consulting environment
• Strong knowledge of the adtech/martech landscape - products, services and industry trends 
• Excellent communication and presentation skills with the ability to influence and negotiate effectively. 
• Strategic thinker with the ability to develop and execute growth strategies
• Results-oriented mindset with a focus on customer satisfaction and revenue generation 

Not a must, but a plus: 

• Active relationship with Google, Amazon or The Trade Desk

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-Hybrid

#LI-SDL1

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

The Role:

We're looking for a highly analytical, detail-oriented Senior Associate, Sales Strategy & Operations to support and scale our sales organization. This is a high-impact role for someone eager to dive into complex, data-driven problems and contribute to meaningful outcomes under the guidance of experienced leadership. You'll work closely with our CRO, and cross-functional teams across Product, Finance, and Marketing to support end-to-end strategic initiatives, maintain the operating cadences that power our GTM motion, and contribute to revenue growth. This is an ideal role for someone who loves turning data into action, building scalable processes, and growing their ability to influence outcomes.

What You'll Do:

Planning & Performance Analysis

• Support annual and quarterly planning processes with sales leadership, including territory design, capacity modeling, and quota setting
• Analyze sales performance trends and surface opportunities to improve conversion, productivity, and revenue growth
• Build and maintain dashboards, forecasts, and reports to track pipeline health, attainment, and key KPIs
• Contribute to pricing, packaging, and go-to-market analyses

Process & Systems

• Support the optimization of sales processes across the funnel (lead → opportunity → close)
• Maintain CRM hygiene and data integrity; ensure accurate reporting and consistent usage
• Assist in cross-functional efforts to implement and optimize tools, workflows, and automations
• Support deal execution across approvals, discount analysis, and deal desk activities

Cross-Functional Collaboration

• Partner with Sales, Marketing, Finance, and Customer Success teams on operational needs
• Help translate leadership goals into operational plans and measurable outcomes
• Contribute to sales enablement initiatives, including documentation, playbooks, and training materials

Strategy & Projects

• Identify inefficiencies and recommend process improvements
• Support strategic analyses and special projects in support of leadership priorities

The Winning Recipe:

• 3–5 years of experience in sales operations, strategy, consulting, analytics, or a related role
• Strong analytical skills with the ability to interpret data and communicate insights clearly
• Experience working with CRM systems (e.g., Salesforce, HubSpot)
• Proficiency in Excel/Google Sheets; familiarity with dashboards and reporting
• Strong organizational skills and attention to detail
• Ability to manage multiple projects in a fast-paced environment
• Experience using AI tools
• Familiarity with BI tools (Looker, Tableau, Power BI)
• SQL or data querying experience a plus
• Excellent written and verbal communication skills, with the ability to present insights and recommendations clearly to stakeholders

The Extras:

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Flexible PTO
• Market leading medical, vision and dental insurance
• 401K matching up to 4%
• Wellness reimbursement/stipend
• Weekly pizza stipend (Yes, that’s a thing!)

Salary Range: $95-115k

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

The Hiring Process:

You’ll find a summary of the expected interview process below. We’ll stick to this as closely as possible, but please note this may be subject to change. This entire process is expected to take 2-3 weeks to complete and you’d be expected to start on a specific date.

• Application
• 30 minute introductory Recruiter meeting
• 30 minute Hiring Manager interview
• 30 minute Technical interview
• 30 minute final Cultural Interview

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.

If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slicelife.com

ABOUT THIS ROLE:

We are looking for an application troubleshooting analyst – an individual who can perform analysis of a given problem report and determine where the problem is, its cause, solution or recommend effective workaround where applicable.

Acting as an escalation point for client Subject Matter Experts, Product Support Analysts act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, PSAs offer a world class support experience for D2L Administrators with varying degrees of technical expertise across the Enterprise, Higher Education, and K-12 segments.

Successful candidates must have strong analytical skills and be creative problem solvers.  They will be able to make accurate risk assessments and demonstrate above-average attention to details and competencies.  They are excellent communicators and are comfortable discussing technical issues with clients whose technical expertise may vary.  

HOW YOU'LL MAKE AN IMPACT:

• Utilize electronic communication by chat, phone, email, or assignment through case tracking system to interact with users facing technical issues, effectively identifying and documenting the problems they are encountering
• Conduct thorough research and implement appropriate solutions by referring to user guides, technical manuals, and other relevant documents
• Identify and correct improperly configured installations
• Replicate, diagnose, and resolve technical problems experienced by users, employing troubleshooting techniques to ensure prompt resolution
• Create, update, and resolve support cases within defined Service Level Objectives 
• Improve product/tool design and functionality through creation of Software Defect reports and Feature Enhancement reports 
• Create Support documentation, including FAQs and both internal and client-facing Knowledge-based Articles 
• Participate in collaborative troubleshooting sessions to identify root causes of complex issues 
• Participate in a shift rotation including weekdays, evenings, and weekends based on Eastern Time 
• Perform other duties as assigned by Manager 

WHAT YOU'LL BRING TO THE ROLE:

• Fluency in English and Canadian French is required

Desired Competencies:

• Ability to learn and adapt to new tools and products quickly  
• Strong ability to recognize patterns 
• Ability to work individually and in collaboration with colleagues 
• Ability to work well in a fast-paced environment 
• Demonstrable ability to multitask both independently and within a team 
• Ability to identifying trends and make suggestions for technical modifications to resolve existing and future problems
• Excellent research capabilities

Desired Skills: 

• Strong ability to write, interpret, and debug SQL queries on demand  
• Working knowledge of
  • Web services (SOAP and REST), XML, HTML, ASP, ASPX, C#, .NET, JAVA, JavaScript, and Microsoft tools and technologies 
  • Active Directory, Office 365 Suites, OAuth, LDAP, and SAML solutions. 
  • Web applications and how they work at a high level (web servers, database servers, client-to-server communication) 
  • Wireshark, Fiddler, and other browser based diagnostic and reporting tools  
• Communicate technical and complex information in verbal and written form 
• Strong customer service skills
• Keen attention to detail and organization skills 
• Excellent time management and prioritization skills 
• Strong analytical and decision-making skills 
• Excellent problem-solving and navigational skills

Desired Experience:

• Experience working with Microsoft SQL 
• Some experience providing customer service  
• Relevant work experience in a similar role
  • Experience working in a Helpdesk environment is considered an asset 
• LMS experience – user, administration, and/or support is considered an asset 
• Experience with Salesforce or any other ticketing system is an asset 

Education Recommendations:

• Bachelor's degree in Computer Science or equivalent technical experience 

This position is to fill an existing vacancy

Overview:

We are building the next generation of our SaaS platform, and we need someone to own the quality architecture that makes it all trustworthy. As a Principal Technology Architect - QA, you will design the systems, standards, and governance that raise the bar for quality across every product segment we ship.

We are an AI-first organization. You will put that into practice by bringing AI-driven testing, intelligent automation, and modern quality tooling into the way our teams work every day. This is a hands-on architecture role, not a policy desk. You will build test frameworks, design quality gates, set reliability targets, and create the shared infrastructure that teams actually adopt because it makes their lives easier.  You will work closely with engineering leadership to connect quality strategy to business outcomes. When you recommend a change, people across the org will listen, because your technical credibility and track record back it up.  You will also mentor engineers, shape how we hire for quality mindset, and help grow the next generation of technical leaders on our teams.  If you get excited about solving hard problems at scale, rethinking how quality works in a modern SaaS org, and leaving things better than you found them, we would love to talk.

What you will do:

• Set the quality architecture direction for the org: design quality gates, define reliability targets, and choose the testing infrastructure that all product segments build on.
• Build and maintain a governance model for quality practices so that standards, processes, and tooling are adopted consistently across engineering teams.
• Design and deliver scalable test automation frameworks that teams can adopt and extend to improve coverage, speed, and confidence in every release.
• Bring AI into quality engineering: evaluate and roll out AI-driven test generation, intelligent test selection, defect prediction, and automated monitoring.
• Own the performance and resilience strategy: set performance budgets, define monitoring standards, and create disaster recovery and incident response frameworks.
• Partner with product and engineering leaders to balance release velocity with system health, making sure teams can ship fast without cutting corners on quality.
• Evaluate and introduce new tools, patterns, and practices that keep our quality approach current as the platform and industry evolve.
• Mentor engineers across teams, raise the bar on how we hire for quality mindset, and contribute to engineering maturity across the organization.
• Represent Precisely externally as a thought leader in quality engineering through talks, writing, or industry engagement.

What we are looking for:

Required:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Equivalent work experience is accepted in place of a degree. An advanced degree is a plus.
• Experience: 15+ years of progressive experience in software quality engineering, test architecture, or related technical leadership roles, with demonstrated org-wide architecture leadership
• Quality architecture: Deep expertise in test automation frameworks, CI/CD pipeline design, quality gate implementation, and testing strategies for large-scale SaaS platforms.
• AI: Hands-on experience applying AI to quality workflows (e.g. AI-driven test generation, intelligent test selection, or automated defect detection)
• Leadership: Track record of driving adoption of technical standards across multiple teams or product areas, including working with leaders who do not report to you
• Travel is required: Yes – Approximately 10%

AI Skills/Knowledge:

• Comfortable using generative AI tools (e.g. GitHub Copilot, Claude Code, or custom LLM integrations) to accelerate day-to-day quality workflows such as test generation, defect triage, and root-cause analysis.
• Able to critically evaluate AI-generated outputs and set guardrails so that AI-produced test artifacts meet reliability, security, and compliance standards.
• Experience evaluating and integrating AI-powered quality tools (e.g. autonomous testing platforms, AI-based test maintenance, predictive analytics for defect detection) into org-wide workflows.
• Open to continuously adopting new AI capabilities as they emerge and excited to shape how the org integrates them into quality practices.

Preferred Skills:

• Experience defining and scaling quality practices across multiple product segments in a large SaaS or cloud-native organization.
• Familiarity with contract testing, chaos engineering, or advanced reliability practices (SLOs/SLIs, error budgets).
• Bonus points for experience establishing quality centers of excellence or community-of-practice models across engineering organizations.
• Exposure to security testing practices, compliance frameworks, or regulated industry quality standards.
• Experience with observability and monitoring platforms (Datadog, Splunk, Grafana, PagerDuty) at an architectural level.
• Track record of representing an organization externally through conference talks, published writing, or industry working groups in quality engineering.

#LI-SR1

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle free car buying experience to drivers everywhere. Customers can browse hundreds of cars from home, get the right one delivered to their door, and enjoy peace of mind with our 10 Day Money Back Guarantee.

Named five years in a row to the Globe and Mail’s list of Top Growing Companies in Canada and featured on Deloitte’s Technology Fast 50 and Fast 500, we are building something category defining.

Headquartered in Toronto, Clutch was founded in 2017 and operates across Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Backed by leading investors including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90.

About the Role:

The Aftermarket Parts Specialist (Evening Shift) owns sourcing and ordering of aftermarket and used parts to support high volume vehicle reconditioning. This role requires strong parts knowledge, vendor familiarity, and the ability to make fast, cost effective decisions across multiple sourcing channels. This role is ideal for someone dependable, customer-focused, and comfortable working in a fast-paced, target-driven environment.  Evening availability is required. The shift schedule is Monday to Thursday, 4:30 PM – 3:00 AM, and includes a $1.50 per hour shift premium.

You will play a critical role in ensuring production flow by getting the right parts, at the right price, at the right time.

What You’ll Do:

• Source, quote, and order aftermarket and used parts across a wide range of makes and models
• Evaluate multiple vendor options including aftermarket suppliers and used parts networks to balance cost, quality, and availability
• Manage end to end parts ordering workflow including receiving, verification, and organization
• Proactively resolve backorders, substitutions, and part discrepancies
• Maintain accurate tracking of parts through inventory and ordering systems
• Ensure production teams receive parts on time to meet reconditioning SLAs
• Monitor inventory levels and identify gaps or risks to production flow
• Build and maintain relationships with aftermarket vendors and used parts suppliers (recyclers, salvage networks, etc.)
• Identify opportunities to reduce parts cost through smarter sourcing and vendor selection
• Support continuous improvement of parts processes and standardization

What We’re Looking For:

• 5-7 years of hands on automotive parts desk experience
• Strong knowledge of aftermarket and used parts ecosystems, including recyclers and alternative sourcing channels
• Proven experience with high volume parts ordering in a production or retail environment
• Demonstrated ability to source parts quickly and accurately across multiple vendors and systems
• Deep understanding of vehicle components and part compatibility
• Strong judgment in balancing cost vs quality vs turnaround time
• High attention to detail and accuracy in ordering and receiving
• Comfortable troubleshooting issues including incorrect parts, delays, and returns
• Experience with parts catalog and ordering systems (CDK, Reynolds, or similar)
• Valid Ontario driver’s license (G2 minimum) with clean abstract
• Legally authorized to work in Canada

Nice to Have:

• Experience in high volume reconditioning or multi location operations
• Vendor negotiation or pricing experience
• Exposure to inventory planning or procurement strategy

Why You’ll Love It at Clutch:

• Real ownership over parts sourcing decisions that impact cost and speed
• Direct impact on production throughput and vehicle quality
• Opportunity to help standardize and scale parts operations
• High growth environment with room to expand scope

Employment Type:

• New, Permanent Full Time

Compensation & Benefits:

• Wage: $20.00 to $35.00 per hour + $1.50 Shift Premium 

• Benefits: Comprehensive healthcare, dental care, vision care, prescriptions, life insurance, and dependent coverage; start from day 1

• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca

Overview

Instacart is seeking a Manager, Legal Technology & Operations to own the strategy and execution of innovative technology and operational initiatives that support both our legal department and broader business functions.

This role is a unique blend of strategic planning, technology leadership, and cross-functional collaboration. You'll work across procurement, accounting, HR, sales, deal desk, IT, engineering, and enterprise systems — driving automation, cost savings, and scalable processes that keep pace with Instacart's growth. If you thrive at the intersection of law, operations, and technology — and love building things that last — this role is for you.

About the Job 

• Lead strategic planning and execution of legal and business operations initiatives, with a focus on automating legal processes at scale — including Go-To-Market strategies, CPQ implementations and enhancements, and Ironclad support for new ad formats and retailer engagements.
• Own the design and deployment of efficient, customer-centric operational methods within our Contract Lifecycle Management (CLM) systems, ensuring cohesive cross-functional collaboration across teams including procurement, accounting, HR, sales, deal desk, IT, engineering, and enterprise systems.
• Drive technology innovation by identifying and evaluating emerging tools and trends, leading the successful implementation and ongoing optimization of legal technology systems, and resolving technical issues that impact operations.
• Implement procurement practices that generate cost savings in the contracting and review process — including Oracle, Zip, Salesforce and Workday integrations with CLM, and P2P merging with contract review workflows.
• Manage the eBilling system and adhere to Billing Guidelines; participate in RFPs and law firm evaluations to drive accountability and increase cost-savings across the legal department.
• Champion a transparent organizational culture by facilitating effective internal communication and advocating for the adoption of innovative processes across the business.

About You

Minimum Qualifications

• 5+ years of experience in legal operations, strategy & operations, or a related field, with demonstrated experience managing technology systems and cross-functional programs.
• Proven track record leading at least two end-to-end technology implementations with deep systems integrations (e.g., Ironclad, Zip, Salesforce, CPQ, Oracle, Workday, etc.)
• Strong analytical and project management skills, with the ability to drive multiple complex initiatives simultaneously in a fast-paced, evolving environment.
• Excellent communication and stakeholder management skills, with direct experience collaborating across legal, finance, IT, and business teams.

Preferred Qualifications

• Experience working in a high-growth tech company or similarly dynamic organization where you've had to build and scale operations from the ground up.
• Prior management experience, including team leadership or direct people management.
• Familiarity with Go-To-Market operations, deal desk workflows, or sales process infrastructure.
• Experience conducting vendor RFPs, law firm evaluations, or managing external legal spend.
• Demonstrated ability to identify automation opportunities and lead change management efforts that drive organizational adoption of new processes.
• Passion for leveraging emerging technology — including AI-powered tools — to enhance legal and business operations.

#LI-Remote

Overview

The Director, Pricing Strategy is a pivotal role, focused on developing and executing pricing strategies to drive the adoption and profitability of Instacart's product offerings for retailers. This role is essential in ensuring that our pricing approach aligns with value-driven outcomes, deepens retailer relationships, and contributes to long-term business growth for both Instacart and our retail partners. You will work cross-functionally with Product, Finance, Sales, Marketing,Legal and Customer Success teams to design scalable, competitive, and innovative pricing frameworks that meet retailer needs and reinforce Instacart’s position as the leading technology partner for grocery retailers.

The Pricing Strategy team is responsible for creating and refining pricing models across Instacart’s enterprise product suite. This team combines market insights, data analysis, and financial modeling to ensure our pricing approach remains competitive, flexible, and reflective of our value proposition. The group works closely with cross-functional teams to introduce new monetization models, optimize pricing structures, and ensure seamless GTM alignment.

About the Job

• Lead the development of pricing strategies for all of Instacart’s product offerings to maximize retailer success and support Instacart's business objectives.
• Design and iteratively optimize scalable pricing and packaging frameworks tailored to diverse retailer segments and geographies.
• Partner with Product and R&D teams to define pricing models for new products and features, ensuring alignment with retailer value and business requirements.
• Conduct competitive benchmarking and market research to continually refine pricing strategies and address retailer needs effectively.
• Implement and oversee go-to-market pricing strategies, including approval processes, discounting policies, and deal desk frameworks for retailer-focused offerings.
• Collaborate with Finance and Revenue Operations teams to model pricing scenarios, validate assumptions, and assess the financial impact of pricing decisions.
• Drive pricing pilots for enterprise solutions and scale improvements across the pricing lifecycle”
• Develop sales-enablement materials to ensure revenue teams can confidently articulate the value proposition of Instacart’s pricing and packaging strategies.
• Lead retailer-focused pricing governance forums to ensure consistent and transparent decision-making around pricing initiatives.
• Partner with Sales Operations to report on pricing performance metrics such as win rates, ARPU, attach rates, and retention, identifying actionable insights to enhance pricing outcomes.

About You

Minimum Qualifications:

• 8+ years of experience in pricing strategy, monetization, strategic finance, or related fields, with a focus on B2B SaaS, platforms, or retail technology.
• Proven success in creating and executing pricing strategies that deliver measurable commercial outcomes.
• Experience with both subscription-based and usage-based pricing models, including predictive financial modeling and ROI analysis.
• Strong analytical capabilities with expertise in scenario modeling, elasticity studies, and conjoint/WTP analyses.
• Exceptional cross-functional leadership skills with demonstrated success influencing and partnering with Product, Finance, Sales, Legal and Marketing teams.
• Excellent written and verbal communication skills with the ability to simplify complex pricing strategies and present them to both internal and external stakeholders.
• Demonstrated ability to think critically, adapt in ambiguous environments, and focus on continuous iteration and learning.
• Experience establishing and managing pricing governance frameworks to deliver structured, cross-functional decision-making.

Preferred Qualifications:

• Experience developing pricing strategies for enterprise solutions, including e-commerce or fulfillment platforms.
• Familiarity with AI and machine-learning product monetization models is a plus.
• Expertise in retailer-focused business models and enterprise-product pricing evolution.
• MBA or advanced degree in business, economics, or a related field.

#LI-Remote

Position Summary

The Instructional Designer is a key member of IEM's Talent Development function, responsible for designing, developing, and continuously improving engaging and effective learning experiences that support organizational goals and drive measurable performance outcomes across our operations.

Working in close partnership with subject matter experts (SMEs), Production, Engineering, Quality, and operational leadership, the Instructional Designer translates complex technical and operational content into high-quality learning solutions — including e-learning modules, instructor-led training materials, job aids, assessments, and multimedia content — delivered across online, in-person, and hybrid formats.

The ideal candidate brings a strong foundation in instructional design methodology, hands-on experience with modern authoring and multimedia tools, and the ability to manage multiple projects simultaneously in a fast-paced manufacturing environment. This individual is a creative problem-solver who is passionate about learner experience, data-driven improvement, and building a world-class TD function at IEM.

Key Responsibilities

Conduct Learning Needs Analysis Partner with the Learning Program Managers, SMEs, and operational stakeholders to identify performance gaps, assess training needs, and define clear, measurable learning objectives. Lead SME intake calls and discovery sessions to gather the technical and operational content required to develop accurate, relevant training solutions.

Design Instructional Strategies Apply proven instructional design methodologies — including ADDIE, SAM, and Bloom's Taxonomy — to develop learner-centered instructional strategies that address specific learning objectives and align with IEM's business goals. Design for multiple modalities including instructor-led, e-learning, and blended learning formats.

Develop Engaging Learning Content Create high-quality, multimedia learning experiences using industry-standard authoring and production tools, including Articulate 360, Synthesia, DeepHow, and MS Office. Develop a full range of learning materials including e-learning modules, facilitator guides, participant handouts, job aids, competency assessments, and video-based learning content. Utilize audio-visual equipment (camera, gimbal, noise-canceling microphone, iPad) to produce professional-grade video demonstrations and recordings.

Facilitate Train-the-Trainer Sessions Design and deliver Train-the-Trainer programs to equip TD Training Specialists and subject matter experts with the skills, materials, and confidence needed to deliver training effectively and consistently across all facilities.

Evaluate & Continuously Improve Learning Solutions Implement robust evaluation strategies — including knowledge checks, skills assessments, and performance metrics — to measure learning outcomes and program effectiveness. Leverage learner feedback, quality data, and business performance indicators to continuously refine and improve content and delivery methods.

Manage LMS & Learning Technology Utilize the Learning Management System (LMS) to build, deploy, track, and report on training programs. Maintain accurate course libraries, learner records, and completion data in support of operational and audit requirements.

Lead Project Management & Cross-Functional Collaboration Manage multiple instructional design projects simultaneously, ensuring on-time delivery, quality standards, and alignment with organizational priorities. Collaborate with cross-functional teams across U.S. and Canadian facilities to ensure learning solutions are consistent, scalable, and operationally relevant.

Supervision of Personnel

• This role will not be responsible for supervision/management of other people.

Qualifications

Required

• Bachelors level degree or equivalent in Instructional Design, Educational Technology, Adult Education, Communications, or a related field — or equivalent combination of formal training and professional experience.
• 2+ years of experience in instructional design, curriculum development, or a related L&D role.
• Demonstrated proficiency with e-learning authoring tools such as Articulate 360, DeepHow, Synthesia, or equivalent platforms.
• Working knowledge of instructional design models and frameworks including ADDIE, SAM, and Bloom's Taxonomy.
• Experience developing a range of learning materials including e-learning modules, facilitator guides, job aids, and competency assessments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong verbal and written communication skills in English, with the ability to present and explain instructional design concepts clearly to SMEs, stakeholders, and operational leaders.
• Ability to manage multiple projects and deadlines simultaneously in a fast-paced environment.
• Ability to work on-site, with travel as required.

Preferred

• 3+ years of experience in instructional design, with a portfolio demonstrating a range of learning solutions across multiple modalities.
• Experience in a manufacturing or industrial environment.
• Proficiency in graphic design and multimedia production tools such as Adobe Creative Suite, Canva, or Vyond.
• Experience operating audio-visual production equipment including cameras, gimbals, and professional microphones.
• Familiarity with LMS platforms for course deployment, learner tracking, and reporting.
• Knowledge of adult learning principles and learner experience (LX) design best practices.
• Professional certification in instructional design or L&D (e.g., ATD CPTD, IDOL Academy, or equivalent).

Physical Demands

• Primarily required to sit for extended periods of desk-based work including instructional design, content development, and LMS administration (estimated 70–80% of working time).
• Regularly required to stand, walk, and move throughout office and production floor environments during SME sessions, video production, and training observations (estimated 20–30% of working time).
• Occasionally required to set up, operate, and transport audio-visual production equipment including cameras, tripods, gimbals, and related accessories.
• Must be able to occasionally lift, carry, or move equipment or training materials weighing up to 25 lbs. (approx. 11 kg).
• Requires prolonged close visual acuity for extended periods, including screen-based content development, video editing, and detailed review of training materials.
• Must be able to wear required personal protective equipment (PPE) when present on the production floor, including safety glasses, hearing protection, and safety footwear.

Location

• The position is fully onsite role in our Surrey, British Columbia facilities; but may require up to 10% travel to IEM facilities and occasional international travel to the United States.
• This position is not available for California residents.

Compensation: The hourly pay range for this position is C$ 39.00 - 50.00 

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Deal Desk Analyst to help build the foundation of our internal systems and processes, scale these systems, and improve efficiencies across the board.

The Deal Operations Analyst serves as the primary point of contact for the Sales team, providing hands-on support in building quotes, structuring deals and guiding opportunities through to close. Operating within a case queue model, this role manages incoming DealOps Support requests submitted via ticketing systems, addressing a wide range of deal types on a case-by-case basis. The ideal candidate is detail-oriented, responsive, and experienced in navigating SaaS deal structures, working cross-functionally with Finance, Legal and Revenue Operations to ensure accurate, compliant and timely deal execution. 

SOCi expects to pay a base salary in the range of $46,500 to $64,000 CAD. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.

How You’ll Make an Impact

• Provide operational support across the full sales deal lifecycle, including quote creation, approvals and contract execution. 
• Serve as a trusted advisor to sales teams, offering guidance of best practices and contract terms to drive successful deal execution. 
• Partner with Finance and Legal to ensure deals are financially sound, contractually compliant and aligned with company policies. 
• Collaborate with Revenue Operations, Sales Operations and other internal stakeholders to support process enhancements and tool improvements. 
• Support complex or non-standard deals, providing tailored assistance while maintaining consistent communication and alignment with leadership.
• Be willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
• Ensure accuracy and completeness of deal documentation by maintaining organized records and updating systems in a timely manner.
• Monitor deal progress to identify potential bottlenecks and proactively escalate issues when needed.
• Maintain knowledge of internal policies and processes to ensure consistent application across all deals.

What You’ll Need to be Successful

• Hybrid Opportunity: This role is fully remote until our Vancouver, BC and Toronto, ON offices are established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
  
  
• Must Have:  
• 1-2 years of relevant work experience, ideally in Deal Operations or Sales.
• You have a strong understanding of SaaS sales models and processes.
• Experience with CRM systems (e.g. Salesforce) and knowledge of CPQ tools (e.g.DealHub CPQ).
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively. 
• Demonstrated ability to work independently and collaboratively in a cross-functional team environment.
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned.

• Desired Skills (but not required):  
• Bachelors or Masters' degree in Accounting or Finance is a Plus.
• Relevant work experience in the SaaS industry.

This position will remain open with applications due by June 6, 2026. This position is being hired on an urgent basis. The application window may close before June 6, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

About the Role

PagerDuty is seeking a Director of Pricing & Monetization to own the strategy and execution of how we package, price, and monetize our Operations Cloud platform.  This role sits within our Product Development organization and reports to the VP of Product Strategy & Growth.

This is a product-first role. You'll bring the same rigor to pricing that a great PM brings to a product: deep customer empathy, structured experimentation, clear feature tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Sales, Finance, and Marketing, ensuring pricing strategy translates into field execution and commercial results. This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on deal desk, discounting, and promotions in real-time. 

The ideal candidate has operated at the intersection of product management and monetization in a later-stage B2B SaaS environment. You've owned packaging decisions end-to-end, built monetization infrastructure, and have the credibility to influence both product roadmaps and sales motions.

What You'll Own

Product & Monetization

• Define and evolve PagerDuty's packaging architecture — tiers, feature placement, usage-based levers, and entitlement frameworks — in partnership with Product and Engineering
• Build and maintain a monetization review process so product teams bring pricing strategy into roadmap decisions early, not as an afterthought
• Lead SKU design and experimentation: develop frameworks for how we create, test, and iterate on packaging changes quickly and safely
• Own the monetization platform roadmap — usage tracking, entitlement flexibility, SKU experimentation velocity — in partnership with Engineering and Revenue Systems
• This person is the cross-functional decision-maker across product, design, and engineering for what we build (including feature frameworks, entitlements, and metering) for how we take products to market. Owning the full lifecycle across plan to execution and operations
• Provide pricing and packaging leadership to other product teams across the portfolio

Go-to-Market Execution

• Operationalize pricing for the field: discount governance, approval workflows, customer-facing messaging, and enablement materials
• Lead packaging migration execution as we transition legacy customers to our modern Operations Cloud plans — including cohort strategy, field playbooks, and customer communication
• This person is expected to be a cross-functional decision-maker for GTM, Technology, and Revenue Operations teams

Feedback, Analysis, and Planning

• Track and report on pricing initiative performance — win rates, discounting patterns, migration progress, ARR impact by segment
• Build or leverage financial modeling capabilities (in partnership with Finance) to evaluate pricing scenarios and segment-level impact
• Get in front of customers regularly to pressure-test pricing assumptions and surface friction points

What You'll Build

This role inherits and grows an existing pricing and monetization foundation that includes:

• Billing & quoting infrastructure — core systems supporting deal execution and revenue operations, with opportunity to improve velocity and flexibility in partnership with Engineering and Revenue Systems
• Pricing calculators and field tools — internal tools used by the field to size and quote deals, currently in active development
• Discount approval workflows — existing governance structure for deal-level pricing decisions
• SKU architecture — a portfolio of plans spanning our legacy and modern Operations Cloud offerings, currently mid-migration
• Partner with executive leadership to align pricing strategy with company-level ARR and growth targets

The opportunity is to modernize this foundation so pricing decisions and actions happen faster, and go-to-market teams have tools they trust and actively use.

You'll lead and grow an existing small team:

• Pricing Analyst — supporting financial modeling and plan analysis
• Pricing Manager — focused on SKU migrations and pricing execution
• Technical PM / Monetization Ops — scaling infrastructure work
  
  

Your job is to elevate this team from execution support to a strategic pricing function that product and sales teams actively seek out.  We're looking for people who have...

Basic Qualifications

• 10+ years in B2B SaaS in roles spanning product management, pricing strategy, and/or monetization
• Demonstrated experience owning packaging architecture and feature tiering decisions — not just supporting them
• Track record of running pricing experiments and measuring commercial impact
• Strong cross-functional credibility with Sales, Finance, Product, and Go-To-Market leadership
• Experience managing pricing change in the field — migrations, repackaging, new monetization models — with the communication skills to bring stakeholders along
• Ability to mentor and grow other pricing and product roles
  
  

Preferred Qualifications

• Experience at a company during transition to usage-based or consumption pricing
• Familiarity with monetization infrastructure (entitlements, billing systems, SKU tooling)
• Familiarity with B2B SaaS deal structures, discount governance, and revenue recognition considerations
• Has led or contributed to pricing strategy at a company scaling toward $1B+ ARR
  
  

What Success Looks Like

3 months

• Deep understanding of current SKU architecture, billing systems, and field pricing dynamics
• Relationships established with Sales Strategy, Deal Desk, Finance, and key Product leaders
• Monetization review process proposed — ensuring product teams bring pricing decisions forward early
  
  

6 months

• 1–2 packaging experiments launched and instrumented (e.g., new tier, usage-based pilot, feature unbundling)
• Go-to-market and customer-facing pricing tools meaningfully improved — measurable increase in field confidence and usage
• Discount governance strengthened — clear ownership and sign-off process for deal-level exceptions
• SKU creation process improved — clear ownership, documented process, and faster turnaround
  
  

12 months

• Measurable ARR impact: improved win rates on Operations Cloud, reduced discounting frequency, or accelerated legacy SKU migration progress
• Monetization infrastructure roadmap in flight — billing and quoting systems have a credible modernization path
• Entitlement flexibility improved — product teams can run pricing experiments with greater speed and independence
• Pricing function is seen as a strategic partner across Product, Sales, and Finance
• Team is performing with high agency and developing toward expanded scope

The base salary range for this position is 156,000 - 236,500 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Gig: How You’ll Make an Impact

Our Growth Marketing team is looking for a Retail & Marketplace Contractor to help maintain smooth operations across our retail and marketplace channels. The contractor will be working 30 hours per week. This is an initial 6-month contract engagement, with the option to extend based on business needs. 

We need someone with real retail expertise who can step in with a point of view. You’ll own the operational and commercial layer of our retail business: managing partner relationships, leading margin negotiations, and making sure the right things land on your manager’s desk vs. handling them yourself. You operate like a true owner: independently, proactively, and with real accountability for your channels.

You’ll report to the Sr. Director of Growth Marketing and work closely with Operations, Finance, Marketing, and retail partner teams.

This role is remote-friendly but must be based in the U.S. or Canada. Hatch is based in California, so we ask that you’re available during PST/PDT hours.

What You’ll Do

📆 Projects:

• Own day-to-day account management for retail channels including Target and Walmart, and other retailers. You will serve as the primary point of contact for inbound retailer requests and triaging what requires escalation to your manager vs. what you can handle independently
• Lead margin negotiations, allowance discussions, and co-op requests with retail partners - advising internally on what’s reasonable and what to push back on
• Manage retail channels (Babylist, Nordstrom, Ulta, Faire, Meijer, Best Buy, and others) with support from our Ops team
• Own the flow of information between retail partners and internal teams (ops, supply chain, accounting) so cross-functional workflows stay on track without everything routing through your manager
• Coordinate chargebacks, compliance requirements, and fulfillment issues with our Ops and Accounting teams, escalating to your manager as needed
• Maintain and update the channel partner pricing sheet and retail forecast in partnership with Supply Chain
• Monitor retail listings, pricing, and channel activity across partners - flagging MAP violations, buy box risks, and operational issues proactively
  
  

🚀 Wishlist:

• Build direct relationships with key buyers at priority retail partners - going deeper than day-to-day requests to establish the kind of rapport that earns goodwill and opens doors when it counts.
• Build a lightweight weekly cadence to keep leadership informed on retail channel health without requiring them to ask
• Identify opportunities to streamline the operational flow between retail partners and internal teams - reducing the reactive, scattered communication that currently falls through the cracks
• Support onboarding and setup for new retail partners, including portal access, item setup, and vendor agreement review
• Develop playbooks for recurring retailer scenarios (promo periods, chargebacks, listing issues) so institutional knowledge doesn’t live in one person’s head
  
  

✨ Human:

• Relationship-first communicator - you’re comfortable picking up the phone, building rapport over email, and staying close to buyer contacts the way Target and Walmart expect
• Expert in the room, not just an executor - you bring a POV to retailer conversations and can advise on what’s worth fighting for vs. letting go
• Independent operator - you own your workstream, stay organized without daily check-ins, and communicate proactively when something needs attention
  
  

What You’ll Bring

• 5+ years of experience in retail channel management, merchandising, or account management - from the brand side or having been a buyer at a major retailer
• Direct experience working with Target, Walmart, or Babylist - you know how these retailers operate, what they prioritize, and how to negotiate terms that work for both sides
• Strong instincts on margin negotiations: allowances, deductions, co-op, promotional terms - you can make the call and explain your reasoning without escalating every decision
• Experience coordinating across supply chain, finance, and ops teams to keep retail workflows moving
• Strong organizational skills and the ability to ramp quickly and operate independently in a contract capacity
• Comfort with Excel or Google Sheets for pricing, forecasting, and margin analysis

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

As a Deployment Engineer at Array, you will work with SaaS products and solutions in a post-sales capacity, while working with cross functional partners to ensure our strategy and technical visions are incorporated into the client delivery. This role will report directly to our Senior Deployment Engineer. 

You Will:

• Be highly organized - Drive revenue impact by leading 8–14 project deployments per quarter, contributing an average of $500K–$1M in deployed eARR once fully ramped (expected within 90 days).
• Execute and optimize deployments by owning end-to-end implementation processes and collaborating with internal teams to ensure timely delivery.
• Enhance operational efficiency by identifying and implementing process improvements, tooling enhancements, and automation.
• Partner across teams by working closely with Engineering and Product to stay current on product updates, provide feedback, and contribute to roadmap alignment.
• Contribute to knowledge sharing by documenting deployment processes, updates, and best practices.
• Support strategic scalability by helping address high pipeline demand, ensuring future quarters maintain delivery velocity while mitigating at-risk eARR.
• Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought.

You Have:

• 5+ years of deployment, implementation, or systems engineering experience in SaaS or enterprise software, with proven ability to manage complex projects.
• Strong technical acumen, with the ability to learn and apply product knowledge and experience interfacing with APIs, SDKs, or cloud platforms.
• Track record of process improvement, including developing documentation, automation, or internal tools to streamline and accelerate team output.
• Excellent cross-functional collaboration skills, with experience working alongside engineering, product, and customer-facing teams.
• Proven ability to ramp up quickly, demonstrating independence and ownership within 60 days.
• Results-oriented mindset, with an understanding of how technical deployments contribute to commercial goals.
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

Pay transparency: $100,000+ for base salary, depending on experience.

Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round: Client Engagement, How We Work, Technical Interview; short video submission.

Array Offers All Full Time Employees the following Benefits and Perks: 

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting 
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office 
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed.

Are you a leader who’s looking for your next opportunity to grow and develop an amazing team? Can you take a clear vision, empower your team, and turn it into something big? You know that the success of any company is tied to the customer experience and team engagement—and that’s where you come in.

As a Manager, CSM (16-month contract), you will report directly to our Sr Director of Customer Success, and be responsible for leading the Strategic CSM team at Thinkific. In this role you will have three core areas of focus: 

1. Team Leadership: You’ll run daily team operations, lead team meetings, and monitor and forecast on KPIs. You will also mentor your direct reports, and foster a culture of accountability, growth, and excellence. 
2. Customer Success: You’ll ensure our highest value Plus customers achieve measurable outcomes with Thinkific. From joining key customer calls to handling escalations, you’ll use your relationship-building and problem-solving skills to strengthen partnerships, maximize satisfaction, and drive long-term retention. 
3. Business Impact: You’ll play a key role in driving revenue growth for Thinkific by designing and implementing strategies to increase renewal rates and drive expansion across your portfolio. This will require working closely with all Customer Experience leaders, and cross-functionally with a number of different teams, including: Sales, Product, Marketing, and Revenue Operations. 

Job Duties:

• Lead and develop a group of Customer Success Managers who manage our highest-value clients. This includes leading regular call coaching sessions. 
• Run day-to-day team operations, including weekly meetings, renewal/expansion forecasting, and strategic planning.
• Identify operational inefficiencies and create effective, repeatable processes to reduce them.
• Build relationships with our customers, and take the lead in resolving complex customer challenges (in partnership with other teams within Customer Experience and across Thinkific, such as Sales, Support, Product)
•  Act as the Voice of the Customer for the Plus Product roadmap, impacting the direction and deliverables 
• Work closely with our Sr. Director of Customer Success to develop and execute on a long-term growth strategy, and develop meaningful ways for CSMs to add value along the customer journey 
• Achieve and maintain strong KPIs among the team, including: renewal rate, expansion ARR, and NRR. You will also work closely with our Commerce team to drive the adoption of Thinkific Payments and grow GMV. 

The person we have in mind likely:

• Has 4+ years of experience managing customer accounts and at least 3 years of experience managing individual contributors and leaders (Enterprise SaaS experience is highly desired) 
• Has a successful track record of managing a book of accounts with low churn, high net revenue retention, and high customer satisfaction 
• Demonstrates excellent team building, leadership, and 1-on-1 coaching skills 
• Possess strong project management, problem-solving, and change management skills 
• Is fanatical about Customer Success can understand customer needs and challenges 
• Rarely miss a task or follow-up by putting your organization skills and strong attention to detail to use
• Perform well under pressure and can handle emergency situations on the fly 
• Loves to learn and grow, and knows how to give and receive radically candid feedback

We’re committed to fair and transparent pay that reflects both where you are and where you can grow to. This role has a salary range base of $105,000 - $130,500 - $155,000 designed to capture the full journey from developing skills to excelling in the position. Most new hires start between the minimum and midpoint, which aligns with being fully capable in the role. Salaries above the midpoint are typically reserved for team members who have demonstrated strong, consistent performance, deep expertise, and a significant positive impact within the role.

For high-demand or hard-to-fill positions like this one, we may hire above midpoint for candidates who bring exceptional experience, skills, or impact potential.

Diversity, Equity, Inclusion and Belonging & Accessibility

This is just our initial idea of who we’re looking for! At Thinkific, we know that people have unique career journeys. If your experience is close to what we’ve described but you feel that you might be missing a few of the requirements, please still apply! We believe in equal opportunity and are committed to diversity, equity, inclusion, and belonging across every facet of our business.

We’re also committed to providing a comfortable and accessible interview experience for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.  

About the Role

We’re hiring an AI Solutions Architect to lead the future of IT systems and automation at Fortis. This senior-level role focuses on improving how our internal tech works — using AI, automation, and innovative design to make everything more secure, scalable, and efficient.

You’ll lead the design of our IT tools and platforms, ensuring they’re modern, user-friendly, and powered by cutting-edge AI like LLMs (think ChatGPT, Gemini, and similar tools). This role reports to the Director of IT. It works closely with Security, Legal, Engineering, and other departments to ensure our IT systems are robust, safe, compliant, and built to scale.

This isn’t just an execution or admin role — it’s a leadership position for someone who can research, propose, and help drive future-focused IT strategies across the business.

What You'll Achieve

• Define and implement scalable, secure, AI-driven IT architectures aligned with business needs.
• Research, propose, and implement AI/LLM-based automation for IT processes, support systems, and knowledge management.
• Lead AI initiatives and strategy sessions, chairing technology trend discussions and quarterly IT innovation reviews.
• Architect and deploy cloud-native, automation-first IT systems — focused on resilience, performance, and zero-touch management.
• Implement AI-powered IT service desk solutions, compliance monitoring, incident response, and proactive issue resolution.
• Guide IT Operations in optimizing hardware lifecycle, SaaS platforms, and IT asset tracking through AI/automation-driven efficiency.
• Collaborate closely with Security and Legal teams to align AI and IT architecture with compliance, risk management, and privacy standards.
• Drive tool rationalization and consolidation projects using AI analytics to inform more intelligent decision-making.
• Partner with engineering, AI/ML teams, and vendors to integrate IT systems into our broader AI development ecosystem.

What You’ll Need to Be Successful

• Solid experience in IT engineering, IT architecture and cloud-native systems — with a recent, strong focus on AI, automation, and LLMs.
• Experience with AI technologies like large language models (LLMs), MLOps tools, and generative AI platforms (e.g., ChatGPT/OpenAI, Gemini AI, Notion AI). You’ve used these tools to help build or improve systems, not just test them.
• Practical experience building, integrating, or experimenting with AI models, LLMs, and AI-driven workflows.
• Working knowledge of enterprise IT environments, including Google Workspace, Okta, JAMF, Intune, Zoom, Slack, and Cisco Meraki, plus an understanding of cloud infrastructure (AWS, GCP, or Azure).
• Exceptional skills in technical documentation, architecture diagramming, and project planning and execution, plus an understanding of  GDPR, NIST, and SOC 2.
• Ability to explain complex technology and AI clearly and simply to all audiences. Skilled at leading conversations that shape the right technology direction, drive innovation, and bring new ideas to life. 
• Confident in leading executive meetings, managing AI committees, and guiding leadership teams toward smart, forward-thinking technology decisions.
• Game/software development experience strongly preferred where LLMs or automation were part of the tech stack, showcasing creativity, speed, and next-gen thinking.

Qui nous sommes

Gearbox Studio Québec rassemble une équipe de talents d’exception, animés par la passion de créer des jeux vidéo primés et emblématiques. Nos univers riches prennent vie à travers des récits transmédia, des expériences en direct et des produits dérivés, offrant aux joueurs des aventures immersives inoubliables.

Notre studio est reconnu pour son travail sur des franchises à succès comme Borderlands, Tiny Tina’s Wonderlands et Brothers in Arms, ainsi que pour le développement continu de licences cultes telles que Duke Nukem, Risk of Rain et Homeworld.

Gearbox a également des bureaux au Canada, dans les villes de Québec et Montréal. Gearbox Studio Québec est fier de faire partie de 2K, un label d’édition de Take-Two Interactive Software, Inc. (NASDAQ : TTWO)

Pour en savoir plus, visitez www.GearboxSoftware.com.

Gearbox Studio Québec est un développeur de jeux AAA indépendant. Nous aspirons à maintenir l'équilibre entre des projets ambitieux, une équipe à taille humaine et la réalisation de soi. Nous récompensons le travail au mérite et offrons de nombreux avantages : assurances collectives, contribution au REER des employés, formation spécialisée, gestion du temps flexible, et le programme de partage des profits le plus généreux de l’industrie.

Ce que nous recherchons

Gearbox, le développeur des titres à succès Borderlands, Brothers In Arms et Battleborn, est à la recherche d'un(e) spécialiste talentueux(euse) pour rejoindre notre équipe de support informatique. Ce candidat rejoindra une équipe de support à la fine pointe de la technologie pour soutenir nos studios. Ce poste nécessitera un téléphone mobile et occasionnellement de travailler après les heures de bureau régulières, ainsi que la fin de semaine.

Responsabilités principales

• Fournir un soutien technique de niveaux 1 et 2, en personne et à distance, pour tout le matériel (PC Windows, Mac, tablettes Wacom, périphériques) et les logiciels (Administratifs et Spécialisés).

• Gérer les comptes utilisateurs, les permissions et les groupes dans notre Active Directory.

• Prendre en charge le volet informatique de l'intégration (onboarding) et du départ (offboarding) des employés, y compris la configuration des postes de travail et la gestion des comptes.

• Répondre, suivre et résoudre toutes les demandes de soutien via notre système de billetterie (ex : Jira, ServiceNow).

• Créer et maintenir la documentation pour les problèmes courants et leurs solutions dans notre base de connaissances.

• Maintien de l’inventaire physiques du matériel disponible.

• Collaborer avec les membres seniors de l'équipe TI pour escalader et résoudre les problèmes techniques complexes.

Profil du candidat

• Expérience avec les systèmes d’exploitation et les applications Windows 10-11

• Expérience en recherche, analyse et interprétation des problèmes des systèmes automatisés (Atout)

• Expérience et formation connexes en matière de dépannage et de support technique (Atout)

• Bilinguisme complet (Français et Anglais) à l’oral et à l’écrit

• Connaissance de base de Linux, Mac, TCP / IP, etc. (Atout)

• Volonté d’apprendre les pipelines et les outils utilisés dans le développement de jeux vidéo pour offrir un support de qualité.

• Expérience dans le domaine du service client (Atout)

#LI-Sur Site

Who We Are

The Gearbox Entertainment Company is home to a world-class team that entertains the world with award-winning and genre-defining video games. Our games are entrenched with rich universes that are expanded upon via transmedia storytelling, live experiences, and consumer products. Gearbox Entertainment has become widely known for developing successful game franchises such as Borderlands, Tiny Tina’s Wonderlands, and Brothers in Arms, as well for continued development of acquired properties including Duke Nukem, Risk of Rain, and Homeworld. 

The company was founded as Gearbox Software in 1999 by a team of industry veterans and is headquartered in Frisco, Texas. The Gearbox Entertainment Company is proud to be part of 2K, a publishing label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).  

For more information, visit www.GearboxSoftware.com. 

Located in beautiful Quebec City, our studio is a short walk away from the the city's most vibrant districts, bars, restaurants, parks and coffee shops. We love to create and play games. We reward teammates based on merit and offer a comprehensive health benefits package, generous RRSP matching, flexible time-off, training and numerous other perks.

What We Are Looking For

We are looking for a talented Helpdesk Specialist to join our IT Support team! This person will join a state of the art tech team to support our studio. This position will require a mobile phone and occasionally requires after-hours and weekend work.

Key Responsibilities

• Provide Level 1 and 2 technical support, in-person and remotely, for all hardware (Windows PCs, Macs, Wacom tablets, peripherals) and software (Administrative and Specialized).

• Manage user accounts, permissions, and groups in our Active Directory.

• Take care of the IT side of employee onboarding and offboarding, including desktop configuration and account management.

• Respond, track, and resolve all support requests through our ticketing system (e.g., Jira, ServiceNow).

• Create and maintain documentation for common problems and their solutions in our knowledge base.

• Maintains the physical inventory of available hardware.

• Collaborate with senior IT team members to escalate and resolve complex technical issues.

Qualifications

• Experience with Windows 10-11 operating systems and applications

• Experience in researching, analyzing and interpreting problems with automated systems (Asset)

• Related troubleshooting and technical support experience and training (Asset)

• Full bilingualism (French and English) oral and written

• Basic knowledge of Linux, Mac, TCP/IP, etc. (Asset)

• Willingness to learn the pipelines and tools used in video game development to offer quality support.

• Experience in customer service (Asset)

Our Commitment to Equal Opportunity 

Gearbox Entertainment is committed to ensuring that all team members work in an environment free from discrimination and harassment, and one that reflects the diversity of the world it strives to entertain.  As an equal opportunity employer, Gearbox Entertainment does not  discriminate against applicants or employees on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, or genetic information, or any other status protected by applicable law. 

Gearbox Entertainment is also committed to providing reasonable accommodations to qualified individuals to participate in the job application process, to perform the essential functions of a job, and to enjoy the benefits and privileges of employment equal to those enjoyed by individuals without disabilities.  If you need a reasonable accommodation at any point during the job application process, please contact us for more information.  

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

 #LI-Onsite

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Director, Service Delivery & Omnichannel Solutions

We’re seeking a Director, Service Delivery & Omnichannel Solutions to lead enterprise-wide service delivery across IT Service Desk operations and the full omnichannel ecosystem. This role is responsible for defining strategy, driving modernization, ensuring operational excellence, and delivering seamless customer and employee experiences across all channels.

What You’ll Do

Service Delivery Strategy & Operations:

• Define and lead the enterprise service delivery strategy and operating model across Service Desk and omnichannel platforms
• Oversee day-to-day operations, ensuring SLA/SLO performance, stability, and continuous improvement
• Lead incident, problem, and change management practices to ensure operational resilience

Omnichannel Platform Leadership:

• Oversee voice, IVR/IVA, chat, messaging, email, social, and in-store support channels
• Ensure seamless integration across CRM, ITSM, analytics, and identity systems
• Drive automation, self-service, and knowledge-centered service improvements

Data, Insights & Executive Reporting:

• Develop real-time dashboards and reporting to drive operational transparency
• Translate data into actionable insights and business recommendations
• Present performance, risks, and opportunities to executive stakeholders

Stakeholder & Vendor Management:

• Partner with IT, CX, Risk, Finance, and business leaders to align priorities
• Manage multi-vendor ecosystems and ensure performance against SLAs
• Lead governance forums and cross-functional initiatives

People Leadership & Culture:

• Lead and develop high-performing teams across service delivery and platforms
• Foster a culture of accountability, innovation, and continuous improvement
• Build leadership capability and succession planning

What You’ll Bring to the Table

• 12+ years of experience in service delivery, IT operations, or omnichannel environments
• 5+ years in senior leadership roles with budget and team accountability
• Deep expertise in Service Desk, ITSM, and omnichannel platforms (IVR, chat, WFM, QA, etc.)
• Strong experience in vendor management and regulated environments
• Proven ability to lead large-scale transformation and modernization initiatives
• Strong executive presence and stakeholder management skills

Education + Experience

• Bachelor’s degree in Business, IT, Operations, or related field
• MBA or advanced degree is an asset
• ITIL v4 required; PMP, Lean/Six Sigma, or similar certifications are assets

Ready to lead enterprise service delivery and shape the future of omnichannel experiences? Join us and drive meaningful impact at MFSG.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 155000 to C$ 165000.

Your Role
As a Technical Support Engineer at Dialpad, you will play a critical role in supporting our cloud-based communications platform and ensuring a seamless customer experience. You’ll act as a key partner across Engineering, Product, and Sales, owning complex technical issues and driving them through to resolution. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional customer experiences.

What You’ll Do

• Manage carrier escalations, trouble tickets, and interoperability issues across telco networks.
• Monitor network performance, conduct DID probes and test calls, and proactively identify potential issues.
• Support customers across a range of inquiries—from basic product questions to complex technical troubleshooting.
• Diagnose and resolve technical issues, escalate bugs, and partner cross-functionally to drive timely resolution.
• Maintain and exceed established service levels and productivity standards.
• Collaborate closely with Sales, Engineering, and Product teams to improve the customer experience.
• Identify opportunities to enhance support processes, educate users, and scale our support model.

Skills You’ll Bring

• 3+ years of experience in Customer Support within telecom, carrier, or VoIP environments.
• Strong understanding of LAN/WAN networking and cloud-based technologies.
• Experience with VoIP, SIP environments, and desk phone provisioning.
• Solid troubleshooting and problem-solving skills with the ability to navigate complex technical issues.
• Strong written and verbal communication skills.
• Self-starter mindset with a strong sense of ownership and a team-oriented approach.
  Familiarity with Contact Center IVR workflows and 3rd party CRM integrations.
• Knowledge of telco carrier networks and interoperability.
  Familiarity with communication platforms and mobile networks.
• Experience with ticketing systems such as Zendesk or Jira.
• SIP messaging and Wireshark experience.
• Understanding of enterprise IT environments and security requirements.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

About the Role:   

As the Programmatic Associate Director, you will be a part of a dedicated team of programmatic experts that advise, strategize, execute and drive results for GroupM agencies and their clients.​  

Reporting to the Programmatic Director, you will be responsible for managing a team, fostering positive client relationships, and offering your programmatic expertise. 
 
 

Your Impact: 

• Manage a team of programmatic professionals with expertise in programmatic media 

• Maintain positive client relationships, expectations and communications  

• Identify and solve client risks before they escalate to issues 

• Build on existing level of programmatic expertise and develop a reputation for innovation and efficiency internally 

• Ensure the integration of programmatic into the overall communications strategy 

• Support and lead the strategic development and execution of programmatic campaigns  

• Foster teamwork and create a constructive work environment 

• Maintain a high level of employee commitment 

• Provide team leadership that rewards creativity 

• Demonstrate thought leadership for clients and the industry 

• Educate clients on the importance of programmatic in the overall marketing mix 

• Understand clients' business and generate new ideas to enhance client performance 

• Provide effective analysis to support marketing recommendations 

Your Qualifications:   

• 4+ years of aligned industry experience, preferably within an agency 

• Demonstrated strong client relationship responsibility 

• Proven account management experience, including analytical and creative problem-solving skills 

• Ability to interact in a professional manner and deal with clients face-to-face 

• Proven ability to lead successful campaigns 

• Superior verbal and written skills with outstanding presentation ability 

• High level of attention to detail and the ability to handle and prioritize multiple accounts 

• Experience executing on Programmatic platforms (DV360, The Trade Desk, App Nexus (Xandr Invest), Amazon, etc.) 

• Experience with analytical tools is an asset (Google Analytics, Adobe Analytics, Ad Servers, DMPs, etc.) 

• High level of technical proficiency in Microsoft Office, specifically Excel and PowerPoint 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.    

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Springboard Fellow

Hillel Guelph - Guelph, Ontario 

Role Overview

Make your mark on Jewish student life by joining Hillel Guelph as the Springboard Fellow. You will be a student engager building meaningful relationships, planning and executing campus programs and events, and inspiring students to deepen their connection and commitment to Jewish life.

Hillel Guelph is the go-to hub for Jewish life on campus. With approximately 1,200 Jewish undergraduate students and 100 graduate students, Guelph is a vibrant, inclusive, and tight-knit community. It holds a proud legacy of student leadership, with generations of changemakers shaping Jewish life in creative, meaningful, and sometimes wonderfully unexpected ways. The Fellow partners closely with the Director to dream big and achieve incredible things for Jewish life on campus.

At Hillel Guelph, you’ll (almost always!) wake up excited to spark something meaningful. You’ll help create a Jewish campus community that’s warm, welcoming, bold, and full of life. If you love real conversations, big ideas, and turning student sparks into unforgettable experiences, you’ll feel right at home here. This isn’t your standard desk job — it’s relationship-building, creative dreaming, and empowering students to bring Jewish life to campus in their own authentic way. Your drive and heart are essential to our success. Because of you, students feel seen, valued, and inspired! 

About The Springboard Fellowship

The Springboard Fellowship is a paid, two-year fellowship that brings recent college grads with raw talent, passion, and skills needed to reimagine and redesign Jewish student life to college campuses across North America. 

Trained in Relationship-Based Engagement, Human-Centered Design and other entrepreneurial frameworks, you will be exposed to the most successful initiatives from across the Hillel movement. Fellows will work with students to imagine, create, and refine experiences for Jewish life that dramatically impact student engagement, efficiently and strategically apply and scale successful initiatives from across the movement, and give birth to cutting-edge ideas that have the potential to transform how Hillel and creates inclusive spaces for #AllKindsOfJewish.

We’re looking for people who embrace challenges, take risks, fail, and learn from the past, while maintaining their passion and sense of humor. Extensive Jewish education is not necessary — just an interest in creating a vibrant Jewish community, a commitment to learning, and the desire to make a difference in the lives of students. 

What You’ll Do

GOALS: 

Short term:

1.       Deepen Student Engagement by investing into building relationships with the student community: Conduct 150 1:1 meetings annually with Jewish students (with emphasis on first-years), engage in conversations during events and create drop in opportunities for in-formal communication.
2.       Programming: Provide logistical and programmatic support for tabling, including weekly bagel lunch and about 2-3 addition events per week. Work in collaboration with student leaders, using both educational/cultural perspectives and engagement strategies in planning events.
3.       Social media: work in collaboration with Hillel Ontario team and students' leadership to strength our Social Media engagement.

Long term:

1.       Cultivate positive vibes: Grow a culture of enthusiasm, collaboration, and shared purpose across our student leadership community. Mainly among about 30 student leaders and with other groups leadership like Aepi, SSI, SWU, Chabad (30 students) and addition core audience.

WHAT YOU’LL DO:  

• Meet up with students to build meaningful relationships across different cohorts and campus groups, learning about their interests and connecting them to opportunities that enrich their university experience.
• Mentor and support board members as they plan and execute impactful programs and events.
• Provide logistical guidance and hands-on support, equipping students with the tools and confidence to successfully lead initiatives.
• Actively promote Hillel programs, engage new students, and recruit participants into vibrant Jewish campus life.
• Lead and facilitate a variety of programs and events, including Shabbat dinners, social gatherings, Jewish learning experiences, and cohort-based initiatives.

Who You Are

• You’re A Relationship-Builder: You thrive on meeting new people, understanding their interests, and forging meaningful connections.
• You’re A Collaborative Team Player: You enjoy working collaboratively with a team to solve problems and explore new initiatives.
• You’re A Passionate Learner: You love learning and continuously building up your Jewish knowledge.
• You’re An Innovative Educator: You believe in infusing education into captivating experiences that stimulate the imagination.
• You’re A Facilitator: You thrive in creating spaces for students to converse, share ideas, and explore and develop their own ideas on relevant issues.
• You’re A Recent College Grad: Whatever your degree, you are excited about Jewish life on campus and have experience as a participant and maybe even as an educator in a Jewish educational setting.
• You’re A Creative Thinker: You are constantly reimagining the ordinary, seeking ways to repurpose and improve things.
• You’re A Bold Visionary: Think big and creatively, viewing everything as a possibility and embracing a risk-taking, entrepreneurial spirit.

 ~You’re A Springboard Fellow ~

What You’ll Bring to the Job

• A bachelor’s degree and lived experience as a recent university graduate.
• 0–3 years of professional work experience (including volunteer, academic, and work)
• A creative mindset that thrives on finding solutions and pushing the boundaries of what’s been done before.
• The ability to build authentic, meaningful relationships with students and colleagues from diverse backgrounds.
• A willingness to step outside your comfort zone and try new ideas — even when the outcome isn’t guaranteed.
• Genuine passion and excitement for Jewish life on campus, and a curiosity to continue shaping your own connection to Judaism.
• A strong entrepreneurial spirit — you can take risks, adapt when plans change, and celebrate both wins and lessons learned.
• Confidence in initiating and leading programs, paired with comfort asking questions and seeking guidance when needed.
• Ability to collaborate effectively across teams inside and outside Hillel.
• Excitement to continue developing your own relationship to Judaism.

What You’ll Receive

• Competitive salary in the nonprofit marketplace. The salary for this role is $50,000 (CDN)  in year one of the Fellowship, and $52,500  (CDN) in year two of the Fellowship.
• A comprehensive benefits package, including health insurance, retirement plan, Life, AD&D and Long Term Disability (LTD) insurances, Flexible Spending accounts, generous vacation/sick time, and parental leave.
• High-level professional development to help develop core skills in experiential education, including learning from some of the most innovative organizations in Jewish education today. 
• $3,200 in professional development funds from the Springboard Fellowship to utilize over the course of two years.
• Intensive Jewish summer and year-long learning experiences that will provide you with the knowledge, passion, and critical tool kit to fuel your work building our Jewish communities. 
• Mentoring and career coaching to help you during and after your Fellowship. 
• A network of terrific colleagues from across the Hillel movement. 
• Travel opportunities, both domestically and internationally, multiple times per year (if permitted).

ART

What We Do

Push your artistic talent to the limit on a team of world-class environment, character and concept artists who strive to innovate and inspire.

What You'll Do

Epic is looking for a veteran Lead Artist to join the Rocket League team, focusing on vehicle art with real-world manufacturer partnerships and original IP. They should be experienced with robust global content pipelines at scale. In this role, they’ll bridge the gap between world-class visual quality and the rigorous technical requirements of a live-service environment. Partnering with the vehicle art director you’ll help drive the production pipeline, ensuring that every asset balances brand accuracy with game-ready performance. You’ll work with the teams translating complex technical needs into clear, documented processes that allow our internal artists and outsourcing partners to deliver quality within strict budgets and bug quotas.

In this role, you will

• Define and document the end-to-end workflow for vehicle production, ensuring seamless integration between internal stakeholders and external vendors
• Integrate with real-world vehicle manufacturers to ensure digital representations meet licensing and branding requirements without sacrificing game performance
• Work with our global team and network of external partners, providing high-level direction, detailed feedback, and quality control at a massive volume
• Navigate the trade-offs between visual fidelity, production budgets, and technical constraints to deliver on time and quality
• Create and maintain "source of truth" documentation that empowers artists to work autonomously while maintaining a unified visual language

What we're looking for

• 15+ Years of Experience and a proven track record in high-end vehicle, cosmetic assets, or hard-surface pipelines for AAA titles or long-running live services
• Experience running large-scale external pipelines, including vendor selection, asset briefing, and the management of high-volume delivery schedules
• A strong working knowledge of Shotgrid, confluence, Jira, and other product management tools
• Demonstrated experience working with real-world brands to bring licensed assets to life under rigorous scrutiny
• An expert understanding of PBR workflows, CAD-to-Game-Engine pipelines, and the optimization required for cross-platform play
• The ability to distill complex technical requirements into plain-language briefs that can be understood by artists across different cultures and time zones and experience in Unreal Engine is a plus
• Must have a low-ego and thrive on helping others succeed, whether they are sitting at the desk next to you or working at a partner studio halfway across the world

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.                            

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Overview

The Enterprise AI Pod is a forward-deployed, field-first unit within Instacart's Enterprise Solutions team — purpose-built to take the Instacart Intelligence Platform to market with B2B retail and CPG partners. As an AI Field Consultant, you bring the deep vertical expertise in grocery retail and CPG that makes the pod credible in the field — earning trust at every level of a partner organization, from analyst to executive, and translating what you hear into AI use cases R&D can build and partners will actually adopt. This is a small, senior, cross-functional pod operating at the intersection of discovery, co-creation, and change management — early, defining the playbook as we go, and looking for people who are energized by that.

About the Job 

• Be the domain credibility of the pod. You know grocery retail and CPG — merchandising, supply chain, store ops, trade, e-commerce — well enough to walk into any room at any level and earn it immediately. As the pod scales, you'll deepen into a vertical and become Instacart's sharpest expert in that space.
• Get to the real problem. Embed with partner teams to identify where agentic AI will actually move the business — not just what's technically possible, but what will change how operators work day to day. Translate those problems into AI-solvable use cases the pod can build against.
• Lead discovery and requirements. Run structured workshops at partner sites, surface and prioritize the use case map, and turn field learnings into clear inputs for the pod and R&D. You're the bridge between what partners need and what gets built.
• Show, don't just tell. Lead hands-on demos and platform walkthroughs tailored to the partner's specific workflows — making abstract AI capability concrete and compelling in the room. The ability to demonstrate the art of the possible is as important as the ability to articulate it.
• Own adoption. Drive the change management that makes deployments stick — new operating cadences, workflow redesigns, user training. Success is measured by whether team behavior changes, not whether software ships.
• This is a field-first role. Travel is a core part of the job — expect to be on-site at partner locations regularly, potentially 50%+ of the time. If you do your best work embedded with a team rather than behind a desk, you'll thrive here.

About You

Minimum Qualifications

• 10+ years of layered experience — vertical industry expertise inside grocery retail or CPG, B2B consulting experience translating domain knowledge into business solutions, and ideally time at a technology or AI company where you've seen how platforms are built and sold.
• Deep domain fluency across at least one grocery vertical — merchandising, supply chain, store ops, ecommerce, trade marketing, or CPG — sufficient to earn the trust of a category manager, VP of supply chain, or CPG trade lead from the first conversation.
• Demonstrated ability to run consultative discovery with senior enterprise stakeholders and translate findings into clear, structured requirements.
• Experience leading organizational change management — training, workflow redesign, and embedding new operating cadences with business teams.
• Exceptional communication and executive presence — comfortable presenting to C-suite and operational audiences alike, with comfort operating in ambiguous, greenfield environments.
• Proficiency in BI and analytics tools (Tableau, Looker, Power BI) and workshop facilitation tools (Miro, Lucidspark) — you need to know what you're displacing or augmenting and how to map what replaces it.
• Bachelor's degree in Business, Engineering, Operations, or related field, or equivalent practical experience.
• Willingness to travel ~50% within North America.

Preferred Qualifications

• Familiarity with AI and ML concepts — including LLMs and agentic systems — sufficient to connect platform capabilities with partner workflow needs. Partners will reference these, and you need to be conversant enough to contextualize where Instacart's platform fits.
• Exposure to agentic AI systems, RAG pipelines, or LLM-based product development.
• Experience working within systems partners actually run: Snowflake (dominant in grocery/CPG analytics), ERP platforms (SAP, Oracle), TPM/TPO tools, and POS systems.
• Track record contributing to product and engineering roadmap conversations via structured voice-of-customer feedback.
• Strength using data and storytelling to influence decisions and secure investment in operational improvements.
• Prior work in a forward-deployed, embedded, or startup environment.

#LI-Remote

An overview of this role

As a Senior Manager, Revenue Accounting, you’ll help GitLab scale and strengthen the processes behind revenue recognition and deferred commissions accounting. This is an individual contributor role reporting to the Director of Revenue Accounting, with broad influence across Finance, Product, Deal Desk, Legal, Information Technology, Sales Operations, and Financial Planning and Analysis. You’ll lead process improvements, system automation, and team enablement across quote-to-cash workflows, helping the team improve accuracy, support compliance, and prepare for new products, services, and pricing models.

This role is a strong fit if you enjoy combining technical accounting depth with operational problem-solving. You’ll evaluate the revenue impact of new offerings before launch, improve how systems and teams work together, and help build scalable processes that support timely financial reporting and audit readiness. In your first year, you’ll focus on improving workflows, strengthening adoption of new tools and processes, and helping the revenue accounting function operate with more consistency and efficiency.

What You’ll Do  

• Identify bottlenecks, manual work, and automation opportunities across quote-to-cash, revenue recognition, deferred commissions, and the financial close process.
• Develop standardized policies, procedures, and playbooks that support consistent execution across revenue and deferred commissions accounting.
• Drive adoption of new workflows and tools by partnering with the broader revenue team and helping improvements become part of day-to-day operations.
• Evaluate new products, services, and pricing models for revenue recognition implications under Accounting Standards Codification 606, including areas such as multi-element arrangements, standalone selling price estimation, variable consideration, and contract modifications.
• Collaborate with Product, Deal Desk, Legal, and Financial Planning and Analysis to assess accounting and operational considerations during offering design and go-to-market planning.
• Partner with external auditors to align on technical accounting conclusions and maintain clear documentation for new accounting positions.
• Enhance system integrations, data quality, and reporting across enterprise resource planning, customer relationship management, revenue, and commissions systems.

What You’ll Bring 

• Deep expertise in revenue recognition and deferred commissions accounting in a technology, SaaS, subscription, or consumption-based business environment, including applying Accounting Standards Codification 606 and Accounting Standards Codification 340.
• Experience improving processes and implementing automation across revenue accounting or quote-to-cash workflows, with a focus on scalability, accuracy, and operational efficiency.
• Ability to assess new offerings and pricing models and translate technical accounting guidance into practical recommendations for cross-functional partners.
• Strong cross-functional collaboration skills across Finance, Information Technology, Sales Operations, Legal, Product, and planning teams in a distributed environment.
• Strong analytical and problem-solving skills with a data-informed approach to reconciliation, reporting quality, and process design.
• Ability to document, train, and enable others through clear communication and subject matter expertise.
• Knowledge of Sarbanes-Oxley 404 controls and audit-ready practices related to revenue recognition and deferred commissions accounting.

About the team

The Revenue Accounting team at GitLab is responsible for revenue recognition and deferred commissions accounting, with a focus on accurate reporting, strong controls, and scalable operations that support GitLab’s growth. We work closely with cross-functional partners across the business to improve how quote-to-cash processes, systems, and accounting decisions come together. In GitLab’s all-remote, asynchronous environment, we value clear documentation, cross-regional collaboration, and shared ownership to support new offerings, evolving pricing models, and audit-ready financial processes.

How GitLab will support you

Benefits to support your health, finances, and well-being

Flexible Paid Time Off 

Team Member Resource Groups

Equity Compensation & Employee Stock Purchase Plan

Growth and Development Fund

Parental leave 

Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Are you someone who is naturally curious, embraces a growth mindset, and is eager for an exciting opportunity that will push you out of your comfort zone? We're looking for an Account Executive to join us at Thinkific.

In this role, you'll own the full sales process — from lead to close — focused on acquiring mid-market and enterprise customers and maximizing revenue. You'll work with prospects to understand their goals, showcase the power of the Thinkific Plus platform, and create a world-class customer-centric experience. This segment benefits from a fast-to-mid-length sales cycle, a great product, and real professional growth opportunities.

You'll be at the forefront of our customers' journeys — helping businesses create, market, sell, and deliver online courses and communities at scale. You'll also be a key part of a growing segment, bringing strategic thinking and a hunter's mentality to a high-impact selling motion.

Your goal will be to source new potential customers, understand their business, needs and goals and effectively educate them on how Thinkific can meet their business objectives. Here’s how you’ll accomplish this: 

• Hunt, develop, and close net-new accounts, aligned with our target ICP for learning, enablement, and customer education
• Run a consultative, customer-centric sales process from initial outreach through discovery, product tours, and closing — using SPICED/MEDDIC frameworks to keep pipeline forecastable
• Collaborate cross-functionally with Marketing, Product, and Customer Success to influence roadmap priorities, ensure seamless onboarding, and drive customer satisfaction and retention
• Act as the voice of the customer by sharing market intelligence, buyer trends, and competitive insights to inform product positioning and go-to-market strategies
• Conduct deep discovery and ROI-based selling, crafting business cases that quantify the value of modern learning platforms
• Deliver compelling demos and executive presentations to senior decision-makers (L&D, HR, Enablement, Operations, and C-suite)
• Lead contract negotiations, handle objections, and close deals in a way that ensures client satisfaction while meeting or exceeding targets
• Maintain accurate pipeline hygiene, opportunity tracking, and forecasting in Salesforce, using data to continuously refine your sales approach

The person we have in mind likely:

• Has at least 5+ years of experience in a customer-facing, business development, or sales role, with a focus on generating pipeline
• Has at least 1–2 years running full sales cycles, including owning the close
• Has a proven track record of quota attainment and consistent outperformance
• Loves hunting for their own opportunities — doesn't wait for leads to come to them
• Is comfortable juggling multiple accounts, opportunities, and activities simultaneously, and knows how to prioritize effectively
• Believes in consultative, customer-centric selling
• Is comfortable making phone calls and building relationships through direct outreach
• Is a team player who wants to work alongside others to have a big impact on a scaling sales function
• Is data-driven and able to self-diagnose what is working — and what can be improved — in their sales approach
• Loves to learn and grow. They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business 

We’re committed to fair and transparent pay that reflects both where you are and where you can grow to. This role has a total compensation opportunity (OTE) of  $140,600 - $175,800 - $211,000 (base salary + commission) in Canada, designed to capture the full journey from developing skills to excelling in the position. Most new hires start between the minimum and midpoint, which aligns with being fully capable in the role. Salaries above the midpoint are typically reserved for team members who have demonstrated strong, consistent performance, deep expertise, and a significant positive impact within the role.

For high-demand or hard-to-fill positions like this one, we may hire above midpoint for candidates who bring exceptional experience, skills, or impact potential.

Diversity, Equity, Inclusion and Belonging & Accessibility

This is just our initial idea of who we’re looking for! At Thinkific, we know that people have unique career journeys. If your experience is close to what we’ve described but you feel that you might be missing a few of the requirements, please still apply! We’re also committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know. 

The Role 

We are seeking a Deal Desk Manager who will support the Sales organization by managing quote creation, pricing validation, and approval workflows. You will ensure transactional accuracy, accelerate time to quote, and protect pricing integrity. This position focuses on operational execution and process discipline while identifying automation opportunities within Salesforce and CPQ.
Working in conjunction with sales, solution engineers, marketing, finance, legal, and sales leadership, you will operate as a trusted operational partner to the sales team. You will manage competing priorities, uphold rigorous standards for accuracy and timeliness, and ensure all commercial documentation is precise, compliant, and audit ready.

What You Do 

• Serve as the primary operational resource for quote and order form creation
• Identify non-standard deal terms and escalate to Finance or Legal per defined approval matrix
• Ensure adherence to our quote-to-contract processes and policies while effectively escalating new use-cases outside of the current approval matrix 
• Support Sales in preparing pricing proposals in accordance with approved pricing guidelines and discount policies
• Support the organization in collaboration with sales, legal, accounting, and services in the development, coordination and delivery of legally binding order forms and contracts, ensuring high levels of quality, accuracy, and timely SLAs 
• Manage Deal Desk workflow while constantly looking for ways to optimize processes 
• Assist with post sales documentation review and ensure proper contract record retention
• Perform Salesforce enrichment, cleansing, and de-duplication of records 
• Ensure accuracy and completeness of Salesforce data related to quoting and closed won opportunities
• Perform, document, and provide useful feedback on UAT activities related to enhancements and configuration of sales technologies and other business systems.
• Adopt AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning.
• Generate and distribute standard operational reports related to quote volume, approval tracking, and turnaround times

What You Bring 

Required Qualifications: 

• 5-7 years of relevant experience in Sales Operations, Revenue Operations, Deal Desk or CPQ administration 
• Working knowledge of business unit sales organizations and field sales operating practices (business analytics, contract analytics, pricing structures, sales tools, and basic training) 
• Highly organized with strong communication skills and keen attention to detail
• Demonstrated ability to work across functions 
• Accountable and willing to commit to high effort to ensure success 
• Proactive in seeking answers through available resources and knowing when to ask for guidance 
• Strong working knowledge of Microsoft applications 
• Experience with CRM systems (Salesforce preferred)  

Asset Qualifications: 

• High energy, entrepreneurial spirit, passionate about being part of a growing business 
• Strong attention to detail and process orientation
• Comfort working with pricing data and discount policies
• CPQ experience preferred
• SaaS subscription billing knowledge preferred

Note: This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

The Role

The Renewals Specialist I owns the end‑to‑end renewal lifecycle, ensuring timely execution, pricing accuracy, and proactive contract and procurement planning across the customer base. This role partners closely with Customer Success, Sales, Legal, Finance, and customers to drive revenue retention, predictability, and long‑term customer continuity. The Renewals Specialist I plays a critical role in protecting recurring revenue by ensuring contracts are renewed on time, commercial terms are clearly understood, and renewal risk is identified and addressed well in advance.

What You'll Do

• Own the renewal process from initiation through execution for assigned accounts.
• Initiate renewal cycles 120–180 days in advance, aligned to contract terms, procurement timelines, and customer requirements.
• Manage all renewal notifications, quotes, approvals, and Salesforce updates to ensure accuracy and visibility.
• Conduct annual renewal reviews in partnership with Customer Success, ensuring timelines, scope, and commercial terms are clearly understood.
• Track and manage all contract expiration dates and renewal milestones to prevent lapses.
• Analyze active and legacy contracts to identify required updates, pricing changes, or structural improvements.
• Create and manage new Master Service Agreements (MSAs), service schedules, and amendments as older agreements expire.
• Partner with Legal to ensure contract language aligns with current commercial, product, and risk standards.
• Serve as a liaison between customers, Legal, and Customer Success on renewal terms, negotiation points, and required approvals.
• Support structured procurement and renewal planning, particularly for customers with formal purchasing or public‑sector requirements.
• Own renewal pricing execution, including price increases, discount management, and uplift strategy.
• Partner with Customer Success to assess renewal risk and develop mitigation strategies.
• Proactively manage delinquent renewals and collaborate cross‑functionally to secure timely execution and payment.
• Ensure renewal outcomes support broader retention, NRR, and revenue predictability goals.
• Work closely with Customer Success Managers to align renewal strategy with account health, adoption, and sentiment.
• Partner with Sales on expansion‑adjacent renewals and handoffs where growth opportunities are identified.
• Collaborate with Finance on billing alignment, forecasting, and revenue recognition considerations.
• Coordinate with Legal to streamline approvals and reduce cycle time without compromising risk posture.
• Maintain detailed documentation of renewal actions, owners, risks, and due dates.
• Ensure all renewal data is accurately reflected in Salesforce and related systems.
• Maintain accurate contract values, renewal amounts, uplift percentages, and term details for dashboards and reporting.
• Adopt AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning.
• Contribute to continuous improvement of renewal processes, templates, and playbooks to improve efficiency and predictability.

 What You'll Bring

• Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field.
• 3-5 years of experience in renewals, account operations, deal desk, customer success operations, or commercial account management.
• Strong understanding of recurring revenue models, retention metrics, and renewal forecasting.
• Experience managing renewals across mid‑market to enterprise accounts, including complex contracts.
• Ability to read, interpret, and operationalize contracts, MSAs, amendments, and service schedules.
• Comfort partnering with Legal on negotiation points and contract revisions.
• Strong judgment balancing customer experience with commercial and risk considerations.
• High attention to detail with the ability to manage multiple renewal cycles simultaneously.
• Strong analytical skills to assess pricing, uplift, and renewal trends.
• Comfort working in Salesforce and related reporting tools; commitment to data accuracy.
• Strong oral and written communication skills.
• Ability to manage timelines, expectations, and follow‑ups across multiple stakeholders.
• Collaborative mindset with a strong sense of ownership and accountability.

Note: This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally, candidates must comply with the FBI's Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information, please visit Public Services and Procurement Canada for Reliability clearance details and the FBI's CJIS Security Policy Resource Center for CJIS requirements.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

The Role:

We’re looking for a highly analytical, execution-focused Manager, Sales Strategy & Operations to help scale and optimize our sales organization. This is a senior, high-autonomy role for an operator who can take ambiguous, company-level problems and drive them from hypothesis to outcome with minimal oversight. You’ll partner directly with our CRO, VP of Analytics, and senior leaders across Product, Finance, and Marketing to own end-to-end strategic initiatives, architect the operating cadences that scale our GTM motion, and drive revenue outcomes. This is an ideal role for someone who loves turning data into action, building scalable processes, and influencing outcomes.

What You'll Do:

• Lead annual and quarterly planning with sales leadership, including territory design, capacity modeling, and quota setting
• Diagnose sales performance trends and identify opportunities to improve conversion, productivity, and revenue growth
• Build and own dashboards, forecasts, and reports to track pipeline health, attainment, and key KPIs
• Lead pricing, packaging, and go-to-market analyses
• Own and optimize sales processes across the funnel (lead → opportunity → close)
• Own CRM hygiene and data integrity; ensure accurate reporting and consistent usage
• Drive cross-functional efforts to implement and optimize tools, workflows, and automations
• Own deal execution across approvals, discount analysis, and deal desk activities
• Act as a strategic partner to Sales, Marketing, Finance, and Customer Success
• Translate leadership goals into operational plans and measurable outcomes
• Lead sales enablement initiatives, including documentation, playbooks, and training materials
• Identify inefficiencies and drive process improvements
• Lead strategic analyses and special projects in support of leadership priorities

The Winning Recipe:

• 4–8 years of experience in sales operations, strategy, consulting, analytics, or a related role
• Strong analytical skills with the ability to interpret data and communicate insights clearly
• Experience working with CRM systems (e.g., Salesforce, HubSpot)
• Advanced Excel/Google Sheets skills; comfort with dashboards and reporting
• Strong organizational skills and attention to detail
• Ability to manage multiple projects in a fast-paced environment
• Experience using AI tools
• Familiarity with BI tools (Looker, Tableau, Power BI)
• SQL or data querying experience
• Excellent written and verbal communication skills, with the ability to present insights and recommendations clearly to stakeholders

The Extras:

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Flexible PTO
• Market leading medical, vision and dental insurance
• 401K matching up to 4%
• Wellness reimbursement/stipend
• Weekly pizza stipend (Yes, that’s a thing!)

Salary Range: $110-130k

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

The Hiring Process:

You’ll find a summary of the expected interview process below. We’ll stick to this as closely as possible, but please note this may be subject to change. This entire process is expected to take 2-3 weeks to complete and you’d be expected to start on a specific date.

• Application
• 30 minute introductory Recruiter meeting
• 30 minute Hiring Manager interview
• 30 minute Technical interview
• 30 minute final Cultural Interview

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.

If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slicelife.com

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Group Director, Supply Side Excellence

Role Overview

The Group Director, Supply Side Excellence will lead the supply-side strategy across programmatic and out-of-home inventory, driving revenue growth, supply path optimization, and commercial performance. This role is highly technical and vendor-facing, with a strong emphasis on DSP/SSP expertise, partnership management, negotiation, and identifying new supply-side revenue opportunities.

The ideal candidate will be commercially sharp, technically strong, and experienced in managing supply-side relationships across a complex omnichannel environment.

Key Responsibilities

• Lead the Supply Side Excellence function across programmatic and out-of-home supply.
• Manage and develop a team of Directors and Senior Managers, providing leadership and performance direction.
• Oversee supply-side partnerships with DSPs, SSPs, and technology vendors.
• Identify and unlock supply-side revenue streams and commercial opportunities.
• Drive supply path optimization (SPO) initiatives to improve efficiency, margin, and supply quality.
• Negotiate with DSPs, SSPs, and other technology partners to secure commercial advantages, incentives, and incremental revenue.
• Work closely with the investment team to align supply strategy with vendor deals and commercial opportunities.
• Partner with programmatic and out-of-home teams to route inventory and enable best-use supply solutions.
• Support internal teams with DSP/SSP training, best-practice guidance, and use-case recommendations.
• Monitor supply performance and identify opportunities to scale inventory effectively across channels.
• Contribute to a broader omnichannel supply strategy, including CTV, display, and out-of-home.
• Maintain a strong focus on revenue targets, efficiency, and margin improvement.

What We’re Looking For

• Deep technical knowledge of DSPs and SSPs.
• Strong understanding of digital supply, inventory dynamics, and programmatic trading.
• Proven experience managing vendor relationships and commercial negotiations.
• Experience delivering supply-side revenue growth and efficiency improvements.
• Strong understanding of supply path optimization (SPO).
• Ability to work across multiple channels in an omnichannel environment.
• Commercially minded, proactive, and able to identify value in day-to-day work.
• Proven people leadership experience.
• Strong stakeholder management and communication skills.

Preferred Experience

• Experience working for a DSP, SSP, ad tech platform, or in a supply-side commercial role.
• Exposure to platforms such as PubMatic, Index Exchange, Amazon, Yahoo, or The Trade Desk would be highly relevant.
• Experience working across programmatic and out-of-home supply.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP Media is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with WPP Media, please send an e-mail to WPP Media Leave Administration at Leave.Administration@groupm.com or call (212) 297-8507 and let us know the nature of your request and your contact information. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

ABOUT THIS ROLE:

We are looking for an application troubleshooting analyst – an individual who can perform analysis of a given problem report and determine where the problem is, its cause, solution or recommend effective workaround where applicable.

Acting as an escalation point for client Subject Matter Experts, Product Support Analysts act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, PSAs offer a world class support experience for D2L Administrators with varying degrees of technical expertise across the Enterprise, Higher Education, and K-12 segments.

Successful candidates must have strong analytical skills and be creative problem solvers.  They will be able to make accurate risk assessments and demonstrate above-average attention to details and competencies.  They are excellent communicators and are comfortable discussing technical issues with clients whose technical expertise may vary.  

HOW YOU'LL MAKE AN IMPACT:

• Utilize electronic communication by chat, phone, email, or assignment through case tracking system to interact with users facing technical issues, effectively identifying and documenting the problems they are encountering
• Conduct thorough research and implement appropriate solutions by referring to user guides, technical manuals, and other relevant documents
• Identify and correct improperly configured installations
• Replicate, diagnose, and resolve technical problems experienced by users, employing troubleshooting techniques to ensure prompt resolution
• Create, update, and resolve support cases within defined Service Level Objectives 
• Improve product/tool design and functionality through creation of Software Defect reports and Feature Enhancement reports 
• Create Support documentation, including FAQs and both internal and client-facing Knowledge-based Articles 
• Participate in collaborative troubleshooting sessions to identify root causes of complex issues 
• Participate in a shift rotation including weekdays, evenings, and weekends based on Eastern Time 
• Perform other duties as assigned by Manager 

WHAT YOU'LL BRING TO THE ROLE:

Desired Competencies:

• Ability to learn and adapt to new tools and products quickly  
• Strong ability to recognize patterns 
• Ability to work individually and in collaboration with colleagues 
• Ability to work well in a fast-paced environment 
• Demonstrable ability to multitask both independently and within a team 
• Ability to identifying trends and make suggestions for technical modifications to resolve existing and future problems
• Excellent research capabilities

Desired Skills: 

• Strong ability to write, interpret, and debug SQL queries on demand  
• Working knowledge of
  • Web services (SOAP and REST), XML, HTML, ASP, ASPX, C#, .NET, JAVA, JavaScript, and Microsoft tools and technologies 
  • Active Directory, Office 365 Suites, OAuth, LDAP, and SAML solutions. 
  • Web applications and how they work at a high level (web servers, database servers, client-to-server communication) 
  • Wireshark, Fiddler, and other browser based diagnostic and reporting tools  
• Communicate technical and complex information in verbal and written form 
• Strong customer service skills
• Keen attention to detail and organization skills 
• Excellent time management and prioritization skills 
• Strong analytical and decision-making skills 
• Excellent problem-solving and navigational skills

Desired Experience:

• Experience working with Microsoft SQL 
• Some experience providing customer service  
• Relevant work experience in a similar role
  • Experience working in a Helpdesk environment is considered an asset 
• LMS experience – user, administration, and/or support is considered an asset 
• Experience with Salesforce or any other ticketing system is an asset 

Education Recommendations:

• Bachelor's degree in Computer Science or equivalent technical experience 

This position is to fill an existing vacancy

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

A Senior Data Analyst at Array will bring foundational knowledge in data analysis and lead our engineering and product teams to solve the biggest problems and challenges that we’re facing. You will work with business and technology leaders to understand the holistic business strategy and then design and execute against technical strategies for delivery. This position will likely report to the CEO or Data Lead and focus their work with the product data team.

This role will leverage a 2 day paid interview technical assignment as a part of the hiring process. For candidates that do well during the paid interview, we will consider moving to a 180 day contract or probationary period.

You Will:

• Trace issues back through data pipelines or code to uncover why something isn’t behaving as expected.
• Write clear, concise Jira tickets explaining what was found, how it was fixed, and how to prevent similar issues.
• Partner with engineers and product managers to make data and code more reliable, faster, and easier to understand.
• Help build a culture of technical curiosity — where asking why and testing assumptions is part of every release.
• Leverage AI tools to think, build, and ship faster.

You Have:

• A curiosity about how systems, code, and data work; a knack to pull things apart and see what’s really happening under the hood.
• Strong knowledge of SQL, familiarity with Python, and experience digging into JSONs, logs, or API outputs to validate what’s flowing through the system.
• Comfortable reading and reasoning about someone else’s code, identifying where things might be slowing down.
• The ability to turn ambiguous problems into clear next steps — you chase root causes.
• A mindset that values being less wrong each time — you approach analysis with humility, rigor, and a desire to continuously improve.
• Analytical skills to develop data-driven insights that help improve user experience and drive conversion rates.
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

Pay Transparency: $300 a day for the paid interview. $80/hr for the 180 day contract period. 

Expected Interview Process: Recruiter conversation - Paid Interview test (2 days) - Loop: meet the lead data analyst, How We Work Interview. 

Array Offers All Full Time Employees the following Benefits and Perks (benefits start upon conversion to Full Time): 

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed.

Own the backbone of employee experience through seamless IT operations!

What if every employee had the right tools, access, and support, exactly when they need them? As our Team Lead, IT Operations, you’ll enable a secure and efficient work environment by delivering reliable IT support, access management, and asset management services.

You’ll lead a team at the heart of Coveo’s operations, driving the standardization of technology profiles, automating employee lifecycle processes, and optimizing license and asset usage to support scalable, secure operations. This role is critical to enabling the business by ensuring core IT services run smoothly and effectively, helping Coveo employees succeed every day.

As our Team Lead, IT Operations, you will:

• Lead and develop a team supporting help desk, access management, and asset/storekeeping functions.
• Oversee daily operations, ensuring requests and issues are handled efficiently and escalated appropriately.
• Manage access provisioning and deprovisioning processes with a strong focus on accuracy, timeliness, and security.
• Define and maintain standardized employee technology profiles based on roles.
• Drive automation of onboarding, role changes, and offboarding processes.
• Monitor software license usage and asset lifecycle to optimize allocation, compliance, and cost efficiency.
• Partner with Office Management and Security teams to manage physical security systems (badge access, entry systems, cameras) and help mitigate operational and security risks.

Here is what will qualify you for the role:

• 5+ years of experience in IT support or operations, including experience leading people or key initiatives.
• Strong understanding of support operations, identity and access management, and asset lifecycle management.
• Hands-on experience with tools such as Microsoft 365, Okta, Jamf, Slack, Zoom, and Windows/macOS environments.
• Experience with IT service management platforms (e.g., Jira Service Management) and workflow automation.

What will make you stand out:

• Experience defining and managing role-based technology profiles.
• Strong analytical mindset with experience using metrics to drive improvements.
• Familiarity with software license optimization and usage tracking.
• Excellent documentation and communication skills, especially during incidents or service disruptions.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Job Summary:

As the Sr. Manager, Infrastructure, you’ll manage and secure our Azure/AWS cloud infrastructure while supporting onboarding, offboarding, and advanced help desk escalations. You’ll oversee compute, networking, identity, automation, and reliability, assisting with IaC, cost optimization, hybrid connectivity, and incident response. This role blends hands-on operations with governance, modernization, and continuous improvement.

Key Responsibilities:

• Manages daily cloud infrastructure operations across Azure/AWS, including compute, storage, networking, and identity.
• Oversees hybrid cloud environments, connectivity, firewalls, VPNs, ExpressRoute/Direct Connect, and VNet/VPC architectures.
• Ensures uptime, reliability, performance, and capacity planning for all cloud-hosted systems.
• Oversees infrastructure automation using Terraform, Bicep/ARM, CloudFormation, PowerShell, and CI/CD pipelines.
• Create and configure user identities in Entra ID/Azure AD and assign appropriate RBAC roles.
• Deploy required applications, security tools, and profiles using Intune, Mosyle, or equivalent MDM/endpoint platforms.
• Designs and maintains landing zones, resource hierarchies, networking topologies, and enterprise cloud architecture.
• Implements monitoring, alerting, and observability using tools like Azure Monitor, Grafana, and Sentinel.
• Owns backup/restore strategies, disaster recovery planning, high availability configurations, and resilience engineering.
• Partners with security teams on identity, access control, network security, vulnerability remediation, and compliance.
• Leads troubleshooting and root-cause analysis for cloud infrastructure issues and major incidents.
• Applies cost-optimization and FinOps strategies, including right-sizing, lifecycle policies, and reserved instance planning.
• Manages cloud infrastructure engineers, assigns work, coaches staff, and sets operational standards.
• Coordinates with DevOps, networking, platform engineering, and application teams on deployments and infrastructure changes.
• Evaluates cloud services, tools, and vendors; supports roadmap planning and infrastructure modernization initiatives.
• Supports large-scale migrations, re-platforming initiatives, and infrastructure lifecycle upgrades.

Required Qualifications:

• Bachelor’s degree in IT, Computer Science, Engineering, or equivalent professional experience.
• 7–10+ years of experience in cloud infrastructure, systems engineering, or cloud operations.
• Strong hands-on expertise with Azure (preferred) and/or AWS cloud infrastructure services.
• Deep knowledge of compute, storage, networking, identity, and monitoring in cloud and hybrid environments.
• Experience managing virtual networks, load balancers, firewalls, routing, VPN/ExpressRoute, and cloud network security.

• Experience managing or mentoring engineers; able to set operational standards and drive team performance.
• Strong communication skills with the ability to work across security, DevOps, networking, and application teams.
• Experience leading cloud migration or modernization projects at scale.

Preferred Qualifications:

• Certifications like Microsoft Azure Administrator, Microsoft Azure Solutions Architect.
• Experience securing containerized applications (Docker, Kubernetes) and serverless environments.
• Knowledge of Infrastructure as Code (Terraform, CloudFormation) and its security implications.
• Prior experience working with HRIS (Human Resources Information Systems) or similar data-sensitive platform.

Job Summary:

As the Sr. Manager, Infrastructure, you’ll manage and secure our Azure/AWS cloud infrastructure while supporting onboarding, offboarding, and advanced help desk escalations. You’ll oversee compute, networking, identity, automation, and reliability, assisting with IaC, cost optimization, hybrid connectivity, and incident response. This role blends hands-on operations with governance, modernization, and continuous improvement.

Key Responsibilities:

• Manages daily cloud infrastructure operations across Azure/AWS, including compute, storage, networking, and identity.
• Oversees hybrid cloud environments, connectivity, firewalls, VPNs, ExpressRoute/Direct Connect, and VNet/VPC architectures.
• Ensures uptime, reliability, performance, and capacity planning for all cloud-hosted systems.
• Oversees infrastructure automation using Terraform, Bicep/ARM, CloudFormation, PowerShell, and CI/CD pipelines.
• Create and configure user identities in Entra ID/Azure AD and assign appropriate RBAC roles.
• Deploy required applications, security tools, and profiles using Intune, Mosyle, or equivalent MDM/endpoint platforms.
• Designs and maintains landing zones, resource hierarchies, networking topologies, and enterprise cloud architecture.
• Implements monitoring, alerting, and observability using tools like Azure Monitor, Grafana, and Sentinel.
• Owns backup/restore strategies, disaster recovery planning, high availability configurations, and resilience engineering.
• Partners with security teams on identity, access control, network security, vulnerability remediation, and compliance.
• Leads troubleshooting and root-cause analysis for cloud infrastructure issues and major incidents.
• Applies cost-optimization and FinOps strategies, including right-sizing, lifecycle policies, and reserved instance planning.
• Manages cloud infrastructure engineers, assigns work, coaches staff, and sets operational standards.
• Coordinates with DevOps, networking, platform engineering, and application teams on deployments and infrastructure changes.
• Evaluates cloud services, tools, and vendors; supports roadmap planning and infrastructure modernization initiatives.
• Supports large-scale migrations, re-platforming initiatives, and infrastructure lifecycle upgrades.

Required Qualifications:

• Bachelor’s degree in IT, Computer Science, Engineering, or equivalent professional experience.
• 7–10+ years of experience in cloud infrastructure, systems engineering, or cloud operations.
• Strong hands-on expertise with Azure (preferred) and/or AWS cloud infrastructure services.
• Deep knowledge of compute, storage, networking, identity, and monitoring in cloud and hybrid environments.
• Experience managing virtual networks, load balancers, firewalls, routing, VPN/ExpressRoute, and cloud network security.

• Experience managing or mentoring engineers; able to set operational standards and drive team performance.
• Strong communication skills with the ability to work across security, DevOps, networking, and application teams.
• Experience leading cloud migration or modernization projects at scale.

Preferred Qualifications:

• Certifications like Microsoft Azure Administrator, Microsoft Azure Solutions Architect.
• Experience securing containerized applications (Docker, Kubernetes) and serverless environments.
• Knowledge of Infrastructure as Code (Terraform, CloudFormation) and its security implications.
• Prior experience working with HRIS (Human Resources Information Systems) or similar data-sensitive platform.

MaintainX is the world’s leading mobile-first Asset and Work Intelligence platform for industrial and frontline environments. We’re a modern, IoT-enabled, cloud-based solution that powers maintenance, safety, and operations on physical equipment and facilities.

We help 12,000+ organizations—including Duracell, Univar Solutions, Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell—achieve operational excellence and reliability at scale.

Following our $150 million Series D led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, and Ridge Ventures, MaintainX has raised a total of $254 million, valuing the company at $2.5 billion.

As we enter our next phase of growth, we’re investing deeply in AI/ML, LLMs, and Industrial IoT to transform how frontline teams operate—predicting failures before they happen, automating workflows, and embedding intelligence into every asset and procedure.

The Role

We are seeking a highly skilled and motivated Senior Applied Machine Learning Developer to guide the technical direction and architecture of our Predictive Maintenance and Asset Intelligence initiatives.

You’ll combine deep ML expertise with strong software development and leadership skills—mentoring developers, scaling systems, and driving the roadmap for AI-enabled maintenance intelligence across thousands of industrial sites.

This role sits at the intersection of ML architecture, IoT data systems, and product impact, shaping the foundation for MaintainX’s predictive and generative AI strategy.

What you’ll do:

• Lead technical direction for predictive maintenance, anomaly detection, and LLM-powered intelligence across MaintainX products.
• Architect end-to-end ML systems—from data ingestion and feature development to model training, deployment, and monitoring.
• Mentor a growing team of ML and data developers, instilling best practices for experimentation, evaluation, and model lifecycle management.
• Partner with product and software development leaders to align AI roadmap with customer needs and business goals.
• Design reliable data and feedback loops that connect customer telemetry and operator feedback to model retraining.
• Drive performance optimization through techniques like quantization, distillation, and scalable inference serving.
• Work with LLM frameworks (LangChain, LlamaIndex, Hugging Face) to build reasoning systems and agentic workflows for asset and work intelligence.
• Ensure ML infrastructure meets production standards for latency, reliability, explainability, and security.

About you:

• 7+ years of experience in Machine Learning, Data Science, or Applied AI.
• Expertise in Python, and strong familiarity with PyTorch, TensorFlow, and cloud ML stacks (AWS, Databricks, or similar).
• Proven experience deploying production ML systems—not just prototypes—at scale.
• Strong background in LLMs, time-series modeling, and anomaly detection for real-world data.
• Demonstrated ability to lead architectural decisions, mentor developers, and collaborate across product, data, and platform teams.
• Knowledge of MLOps tooling (Docker, Kubernetes, Weights & Biases, MLflow, SageMaker).
• Advanced degree (MS/PhD) in Computer Science, Machine Learning, or related field preferred.

Bonus skills: 

• Experience with OCR for extracting structured data from documents.
• Background in time-series modeling for predictive maintenance and anomaly detection.
• Familiarity with Industrial IoT systems (sensors, telemetry, edge computing).
• Experience applying reinforcement learning or agentic architectures for decision-making and control systems.
• Contributions to open-source ML frameworks or research in reliability, explainability, or digital twins.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A high impact Culture:
• You’ll work with Smart, Humble Optimists across the globe.
• Meritocratic environment where ideas and outcomes are publicly celebrated.

About us:

We exist to make the lives of frontline and maintenance teams easier by building software that meets their real-world needs. Our product transforms how 80% of the global workforce—those who don’t sit behind a desk—manage their operations, assets, and teams.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the leading AI-powered Enterprise Asset Management (EAM) platform built for the modern world. Our mission is to make the lives of blue-collar workers easier worldwide by providing intuitive, mobile-first software that helps teams keep the physical world running. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We’re redefining how maintenance and operations teams work—transforming maintenance from a cost center into a strategic lever for growth. MaintainX fuses enterprise strength with consumer simplicity, empowering organizations to boost reliability, performance, and efficiency.

The Opportunity:

This is a rare opportunity to be at the forefront of AI-powered developer tooling at one of the most impactful industrial software companies in the world. You won't just be managing platform engineers, you'll help transform how every MaintainX engineer writes, ships, and maintains software through autonomous coding agents and infrastructure. We're looking for a Software Development Manager to lead our newly formed AI Builder Tools team. This lean, high-autonomy, focused team has one mandate: make every MX engineer more productive through agentic tooling across the software development lifecycle — starting with autonomous coding agents that can take a ticket, implement the change, and open a pull request with with minimal hand-holding. Join us in shaping the future of how software gets built—one agent, one PR, one software developer at a time.

What You’ll Do:

• Manage a team of platform engineers, driving delivery, quality, and innovation on our agentic SDLC platform.
• Partner with Engineering Leadership and Platform teams to scope, plan, and deliver the infrastructure that powers autonomous coding agents across MaintainX.
• Lead, mentor, and grow your developers—helping them build new skills in agent frameworks, developer tooling, and platform engineering.
• Set clear expectations, provide ongoing feedback, and support the team in achieving goals.
• Champion software development excellence—ensuring strong CI/CD pipelines, containerized environments, observability, and agent orchestration practices.
• Provide visibility into team impact, progress, and risks to senior leadership—including agent-produced PR rates, adoption metrics, and quality guardrails.
• Collaborate with Recruiting and other Software Development Managers to hire, onboard, and scale a world-class platform engineering organization.
  
  

About You:

• 4+ years of Software Development management experience with proven success leading platform, DevEx, or infrastructure teams.
• Strong technical foundation in developer tooling, CI/CD, containerization, and distributed systems.
• Demonstrated experience in technical design, problem-solving, and project management
• Passion for hiring, coaching, and developing diverse platform engineering teams.
• Familiarity with LLM agent frameworks, MCP tooling, or agentic coding infrastructure is a strong differentiator.
• Excellent communication skills - you can distill complex ideas and collaborate effectively across technical and non-technical stakeholders.
• Bonus: you've shipped an AI coding agent or contributed to a DevEx/platform initiative that measurably improved engineering throughput.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.
  
  

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for that 80% of the workforce who doesn’t work behind a desk and needs enterprise-grade software at their fingertips. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

MaintainX is the leading AI-powered Enterprise Asset Management (EAM) platform built for the modern world. Our mission is to make the lives of blue-collar workers easier worldwide by providing intuitive, mobile-first software that helps teams keep the physical world running. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We’re redefining how maintenance and operations teams work—transforming maintenance from a cost center into a strategic lever for growth. MaintainX fuses enterprise strength with consumer simplicity, empowering organizations to boost reliability, performance, and efficiency.

The Opportunity:

This is a rare opportunity to be at the forefront of AI-powered developer tooling at one of the most impactful industrial software companies in the world. You won't just be managing platform engineers, you'll help transform how every MaintainX engineer writes, ships, and maintains software through autonomous coding agents and infrastructure. We're looking for a Software Development Manager to lead our newly formed AI Builder Tools team. This lean, high-autonomy, focused team has one mandate: make every MX engineer more productive through agentic tooling across the software development lifecycle — starting with autonomous coding agents that can take a ticket, implement the change, and open a pull request with with minimal hand-holding. Join us in shaping the future of how software gets built—one agent, one PR, one software developer at a time.

What You’ll Do:

• Manage a team of platform engineers, driving delivery, quality, and innovation on our agentic SDLC platform.
• Partner with Engineering Leadership and Platform teams to scope, plan, and deliver the infrastructure that powers autonomous coding agents across MaintainX.
• Lead, mentor, and grow your developers—helping them build new skills in agent frameworks, developer tooling, and platform engineering.
• Set clear expectations, provide ongoing feedback, and support the team in achieving goals.
• Champion software development excellence—ensuring strong CI/CD pipelines, containerized environments, observability, and agent orchestration practices.
• Provide visibility into team impact, progress, and risks to senior leadership—including agent-produced PR rates, adoption metrics, and quality guardrails.
• Collaborate with Recruiting and other Software Development Managers to hire, onboard, and scale a world-class platform engineering organization.
  
  

About You:

• 4+ years of Software Development management experience with proven success leading platform, DevEx, or infrastructure teams.
• Strong technical foundation in developer tooling, CI/CD, containerization, and distributed systems.
• Demonstrated experience in technical design, problem-solving, and project management
• Passion for hiring, coaching, and developing diverse platform engineering teams.
• Familiarity with LLM agent frameworks, MCP tooling, or agentic coding infrastructure is a strong differentiator.
• Excellent communication skills - you can distill complex ideas and collaborate effectively across technical and non-technical stakeholders.
• Bonus: you've shipped an AI coding agent or contributed to a DevEx/platform initiative that measurably improved engineering throughput.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.
  
  

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for that 80% of the workforce who doesn’t work behind a desk and needs enterprise-grade software at their fingertips. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-Remote

Who we are looking for

We are seeking a motivated Technical Project Manager to join our IT team and help coordinate the delivery of projects to our 5 000 teammates and portfolio of stores across the US and Canada. The ideal candidate will play a crucial role in leading our projects throughout the project lifecycle, answering technical questions that arise within the technical project architecture, and playing a pivotal part in ensuring the successful execution of our projects. You will be responsible for overseeing the planning, execution and delivery of complex projects that involve the implementation of infrastructure and application components and processes. You will work closely with cross-functional teams to ensure projects are completed on time, within budget, and in-scope following the AutoCanada Project Governance structure.  

Why you will love this job

We have an enthusiastic and highly effective team with people in every major metro area in Canada. We are a team that values delivering high quality, interesting projects that help us make the lives of the people that sell, service, finance, and repair vehicles easier and help bring down costs. There is no end to the engaging work that we do in our technology team.

If you consistently find yourself at the intersection of technology and systems/service design and you are a strong communicator that can manage details and tasks well then you will excel at this role.

What you will do

We're seeking an ambitious individual to work in our IT team managing a number of projects

What you bring to the table