SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Deal Desk Analyst to help build the foundation of our internal systems and processes, scale these systems, and improve efficiencies across the board.

The Deal Operations Analyst serves as the primary point of contact for the Sales team, providing hands-on support in building quotes, structuring deals and guiding opportunities through to close. Operating within a case queue model, this role manages incoming DealOps Support requests submitted via ticketing systems, addressing a wide range of deal types on a case-by-case basis. The ideal candidate is detail-oriented, responsive, and experienced in navigating SaaS deal structures, working cross-functionally with Finance, Legal and Revenue Operations to ensure accurate, compliant and timely deal execution. 

SOCi expects to pay a base salary in the range of $46,500 to $64,000 CAD. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.

How You’ll Make an Impact

• Provide operational support across the full sales deal lifecycle, including quote creation, approvals and contract execution. 
• Serve as a trusted advisor to sales teams, offering guidance of best practices and contract terms to drive successful deal execution. 
• Partner with Finance and Legal to ensure deals are financially sound, contractually compliant and aligned with company policies. 
• Collaborate with Revenue Operations, Sales Operations and other internal stakeholders to support process enhancements and tool improvements. 
• Support complex or non-standard deals, providing tailored assistance while maintaining consistent communication and alignment with leadership.
• Be willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
• Ensure accuracy and completeness of deal documentation by maintaining organized records and updating systems in a timely manner.
• Monitor deal progress to identify potential bottlenecks and proactively escalate issues when needed.
• Maintain knowledge of internal policies and processes to ensure consistent application across all deals.

What You’ll Need to be Successful

• Hybrid Opportunity: This role is fully remote until our Vancouver, BC and Toronto, ON offices are established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
  
  
• Must Have:  
• 1-2 years of relevant work experience, ideally in Deal Operations or Sales.
• You have a strong understanding of SaaS sales models and processes.
• Experience with CRM systems (e.g. Salesforce) and knowledge of CPQ tools (e.g.DealHub CPQ).
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively. 
• Demonstrated ability to work independently and collaboratively in a cross-functional team environment.
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned.

• Desired Skills (but not required):  
• Bachelors or Masters' degree in Accounting or Finance is a Plus.
• Relevant work experience in the SaaS industry.

This position will remain open with applications due by June 6, 2026. This position is being hired on an urgent basis. The application window may close before June 6, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

MaintainX is the world’s leading mobile-first Asset and Work Intelligence platform for industrial and frontline environments. We’re a modern, IoT-enabled, cloud-based solution that powers maintenance, safety, and operations on physical equipment and facilities.

We help 12,000+ organizations—including Duracell, Univar Solutions, Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell—achieve operational excellence and reliability at scale.

Following our $150 million Series D led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, and Ridge Ventures, MaintainX has raised a total of $254 million, valuing the company at $2.5 billion.

As we enter our next phase of growth, we’re investing deeply in AI/ML, LLMs, and Industrial IoT to transform how frontline teams operate—predicting failures before they happen, automating workflows, and embedding intelligence into every asset and procedure.

What you’ll do:

• Design, develop and optimize machine learning models for fault detection and classification end-to-end e.g. data and training modeling choices to evaluation strategies and production constraints.
• Perform EDA on vibration, OT and time-series data to uncover insights and identify patterns indicative of faults or anomalies.
• Conduct experiments and evaluation of various algorithms on time-series modeling, signal processing, and statistical methods, to optimize model performance.
• Partner with PMs in product feature discovery and roadmap prioritization through validating product hypotheses, designing success metrics and quantifying end user impact
• Collaborate with domain experts to validate findings and ensure alignment with real-world applications.
• Engage with your community of peers to challenge the status quo, improve our shared ways of working, and influence overall architecture decisions, continuing to foster our culture of Applied Science excellence
• On-call duties

About you:

• Master’s or Ph.D. in Computer Science, Data Science, Mechanical Engineering, Electrical Engineering, or a related field with a focus on condition monitoring or machine learning applications.
• 5+ years of proven programming skills using standard ML tools such as Python, PyTorch, Tensorflow etc.
• Strong foundational knowledge in machine learning, data science, and statistics
• Familiarity with time-series modeling techniques and feature engineering.
• Ability to deliver production-grade code that is well-tested, maintainable, and evaluated through rigorous experimentation.

Bonus skills: 

• Hands-on experience developing models for OT and vibration analysis, condition monitoring, and fault detection or classification.
• Familiarity with signal processing techniques (e.g., Fourier transforms, wavelet analysis) and their application to OT and vibration data.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A high impact Culture:
• You’ll work with Smart, Humble Optimists across the globe.
• Meritocratic environment where ideas and outcomes are publicly celebrated.

About us:

We exist to make the lives of frontline and maintenance teams easier by building software that meets their real-world needs. Our product transforms how 80% of the global workforce—those who don’t sit behind a desk—manage their operations, assets, and teams.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

FX Sales Manager

Ebury Vancouver office

*Exceptional on target earnings potential* 

As a Senior Member of our Front Office team, the FX Sales Manager has responsibility for leading a sales team, establishing sales objectives and implementing sales programs. They are instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their team.

This is a great opportunity to join Ebury at an exciting time in our development, make a tangible contribution to both our growth and company culture and be rewarded for your performance. 

What you'll do as a FX Sales Manager

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
• Pitching and closing deals with prospective clients, by phone and face to face meetings
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
• Provide accurate forecasting of expected sales volume
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk
• Ensure adherence to company wide sales methodology and sales administration processes
• Be involved in the recruitment, onboarding and training of new team members.

What you'll need

With a track record of individual performance in FX Sales, you will be ready to move into a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market.

• Have a track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management)
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills
• Will have demonstrable ability to mentor, coach and develop people
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers
• Complete fluency in English 

Why Ebury?

• On top of the base salary with an uncapped commission structure that truly rewards your performance from day one;
• Dedicated Mentorship: Learn directly from experienced Country Manager who is invested in your success;
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best;
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury;
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized;
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefit

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - José Mario Vilhena Soares Neto

#LI-JV2

#LI-ONSITE

Synthesis Health 

Who We Are 

We’re a mission and values driven company with tremendous dedication to our customers. Our 100% remote team, spread across the US and Canada, is dedicated to a common goal – to revolutionize healthcare through innovation, collaboration and commitment to our core values and behaviors.   The Synthesis team is seeking a highly motivated and detail-oriented Customer Support Specialist Level 1 to join our growing company. 

About the Opportunity 

As a Customer Support Specialist L1, you will be the first point of contact for customers seeking assistance with our Synthesis technology solutions and services. You will play a key role in ensuring that our customers (Internal and external) receive timely support, addressing technical inquiries, troubleshooting issues and providing exceptional service while resolving within our SLA. 

Key Responsibilities: 

• Provide first-level support for customer inquiries related to Synthesis technology solutions products services via phone, email and other omni-channel options. 

• Diagnose and resolve basic technical issues related to product functionality, installation and usage. 

• Escalate unresolved or complex issues to higher-level technical support or internal teams. 

• Log all customer interactions and troubleshooting steps into the customer support system, ensuring accurate and detailed records. 

• Assist customers in setting up and configuring Synthesis systems, providing step-by-step guidance when necessary. 

• Educate customers on the use of software and hardware features, ensuring they understand key functionalities and best practices. 

• Collaborate with the product and engineering teams to stay up to date on new product features, updates and enhancements. 

• Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided. 

• Maintain and contribute to a knowledge base, updating solutions and FAQs for internal use and customer reference. 

• Assist in managing customer expectations and delivering solutions within agreed timelines. 
•  Adhere to company policies, processes and service level agreements (SLAs) to ensure consistent and high-quality customer service. 

 About the Right Candidate 

Qualifications 

• Education: Associate degree in a related field (e.g., healthcare technology, IT, or radiology) or equivalent work experience. 

• Experience: 

• Minimum 1-2 years of experience in a customer support, technical support, or helpdesk role, preferably in the healthcare or technology sector. 

• Experience with radiology systems or medical technology products is a plus. 

• Skills: 

• Strong technical troubleshooting skills, with the ability to understand and resolve basic software and hardware issues. 

• Excellent communication skills, with the ability to explain complex technical concepts clearly and understandably. 

• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

• Proficient in using customer support tools, ticketing systems, and Microsoft Office Suite (or equivalent). 

• Empathy and patience when dealing with customers, with a focus on delivering outstanding service. 

• Strong attention to detail and commitment to accurate documentation. 

Preferred Qualifications 

• Knowledge of radiology imaging systems or software (PACS, DICOM, etc.) is highly desirable. 

• Familiarity with customer relationship management (CRM) and ticketing platforms. 

 You will adhere to our company’s values and behaviors and incorporate them in your interactions with colleagues and customers.  

Values:  

1. Clinical service first. 2. Collaborate with our customers. 3. Listen, respect, learn. 4. Innovate to excel. 

Behaviors: 

1. Be nice. 2. Be creative. 3. Be honest. 4. Be helpful. 

Compensation and Benefits 

Compensation is fair market rates based on the country where the individual is hired. For Canadian candidates, the salary range for this position is $22 - $28 CAD.   

Other benefits include but not limited to: Medical, Dental, Vision, “Use as needed” vacation policy, and participation in our employee option program. 

As the Customer Support Representative at 7shifts, you’ll be a key driver of the satisfaction and retention of our customers by helping them unlock the full value of our platform. As the first point of contact for customers via chat, email, and phone, you’ll provide personalized, empathetic, and solution-focused support and serve as a key contributor to the success of 7shifts.

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. 

We currently offer two different shifts during the week, Sunday to Thursday and Tuesday-Saturday. Please note that the working schedule is subject to change depending on business needs. If a change is needed, there will be adequate notice and communication.

What you’ll do:

• Act as the first point of contact with 7shifts customers via chat, email, and phone channels to effectively troubleshoot and problem-solve concerns 
• Educate customers on basic product training, including developing training materials and videos that help new customers use 7shifts to its fullest potential 
• Identify new ways customers can benefit from the product, understand their business challenges, and find creative solutions to their problems
• Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams 
• Collaborate closely with the Support team by actively participating in team meetings and discussions 

What you bring:

• 1-2 years of experience in a technical customer support role (or similar)
• Strong written and verbal communication skills - you will be the first point of contact for customers and being able to communicate clearly and effectively address customer questions and concerns is key
• Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues
• A resourceful and resilient approach to problem-solving, using available tools and keen attention to detail to find the best solutions
• The ability to learn quickly and stay up to date on new features and product releases, adapting to current offerings to effectively assist customers
• Curiosity to learn and tackle new challenges, with a commitment to owning customer interactions—ensuring thorough investigation, effective troubleshooting, clear communication, and proactive education for both customers and internal teams
• The ability to understand the customers’ perspective and address their needs with empathy and efficiency 

It’d be even cooler if you had:

• Experience working in the Support function of a SaaS company
• Experience supporting a US Payroll software
• Experience working in the restaurant industry
• Fluency in Spanish or French

This role is an existing vacancy and is part of our current hiring plan.

Compensation

The base compensation range for this position is CAD $50,000 - CAD $75,000. This range reflects the full growth path for the role, from building core skills, to accomplished performance, through to role mastery. For this role, we typically target the building core skills level when hiring externally. At this level, individuals are developing foundational skills, building confidence through hands-on experience, and learning how to consistently deliver impact in the role.

Compensation at 7shifts is performance and growth driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.