Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

At Stripe, the Operator Tooling team plays a critical role as the Guardians of the Financial Ecosystem. We build intricate solutions to streamline Stripe’s internal workflows, enabling over 8,000 human agents to make informed decisions about how different actors use our products—ensuring compliance with laws and Stripe’s policies.Our work tackles high-impact challenges, such as enabling the efficient decision making and action on preventing illegal transactions (e.g.,  fraud,  drugs,  weapons, and  terrorism financing), and and other risks in the financial landscape—all with the goal of resolving issues quickly and correctly for our merchants and their clients.
We operate across multiple products, with a tech stack that includes Ruby, React, GraphQL, and MongoDB, alongside essential tools like GitHub, Logscale, and Grafana.

What you’ll do

• Knowledge Sharing Sessions to expand your expertise
• Dedicated 1:1 mentorship to support your professional development
• Clear, measurable impact—your contributions will directly shape Stripe’s ability to maintain a secure and compliant platform.

• Recruit, coach, and develop a team of exceptional engineers.
• Lead the development of Stripe's operations tooling providing reliable, user-first surfaces that just feel natural
• Cultivating a culture of engineering excellence, innovation, and user empathy
• Drive your engineering team towards exceptional technical quality, reliability, scalability, and operational excellence.
• Provide hands-on technical leadership to your engineering team across multiple areas, including architecture, design, code reviews, quality assurance, and incident management.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of professional hands-on software development experience
• 2+ years of experience leading software engineering teams
• Hands-on experience designing and building large scale distributed systems
• A track record of managing and mentoring junior and senior engineers
• Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome that benefits our customers.
• A track record of attracting and hiring top talents, and growing teams
• Demonstrated ability of defining & driving complex initiatives/projects across multiple teams
• Proven success with cross-discipline and cross-team collaborations.

Preferred qualifications

• Experience building and operating highly-scalable data-intensive services.
• Experience building and operating observability solutions, such designing/building telemetry collections, data transport and storage solutions and composable UI architectures.

It’s not expected that you’ll have deep expertise in every dimension above, but you should be interested in learning any of the areas that are less familiar.

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What’s Exciting About the Role

Verifone is seeking a Kafka DevOps Engineer to join our Platform Engineering team. This is an operations-first role with a strong emphasis on scripting, automation, and pipeline development. You’ll be hands-on with day-to-day Kafka operations, reliability, tuning, and high availability for payment gateway solutions that process billions of transactions annually on-prem and in AWS Cloud. Beyond keeping the lights on, you’ll play a key role in building the data pipelines—of which Kafka is a core component—that power Verifone’s new AI, machine learning, and analytics initiatives. You’ll also be part of an active effort to migrate Kafka and related services to Kubernetes, giving you hands-on experience with a meaningful infrastructure modernization project. The technology footprint is broad: Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more—so you’ll grow well beyond a single-technology niche.

Key Responsibilities

Kafka Operations & Reliability

• Manage and support Apache Kafka clusters (including MSK), Kafka Connect ecosystem, and KSQL for high-throughput, fault-tolerant messaging and event streaming pipelines.
• Monitor system health, set up alerts, and drive incident response and root cause analysis (RCA).
• Handle day-to-day operational tasks including offset management, lag monitoring, consumer group management, and cluster rebalancing.
• Perform routine cluster maintenance: upgrades, configuration changes, scaling, and health checks.

Scripting, Automation & DevOps

• Develop and manage automation scripts using Python and Shell scripting to reduce manual toil and improve operational efficiency.
• Design, implement, and maintain robust CI/CD pipelines for patching automation.
• Build and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar.
• Containerize and orchestrate workloads using Docker and Kubernetes, with the opportunity to help migrate Kafka and related services to Kubernetes.

Data Pipeline Development

• Build and optimize end-to-end data pipelines, with Kafka as a core streaming component alongside batch and ETL processes, enabling new AI, ML, and analytics use cases.
• Collaborate with development teams to implement best practices for data flow, security, scalability, and performance.
• Continuously identify and implement improvements to the software development lifecycle (SDLC).

Cloud & Infrastructure

• Manage cloud infrastructure on AWS (VMs, networking, storage, IAM, etc.).
• Support cloud migration tasks and assist in moving workloads between on-prem and cloud environments.

Required Qualifications / Skills

• 4+ years of overall engineering experience with 2+ years of hands-on experience supporting Kafka infrastructure in a large-scale production environment.
• Kafka Producer/Consumer microservices concepts and Kafka distributed architecture.
• Solid Linux fundamentals: networking basics, logs, system troubleshooting, process/memory, disk.
• Strong scripting and automation skills (Python, Bash) with a track record of reducing operational toil.
• CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).
• Cloud engineering skills, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).
• Familiarity with observability tools (metrics/logs/tracing concepts) and incident response practices.
• Basic understanding of distributed systems tradeoffs (availability, consistency, partitions, backpressure).
• Strong communication and presentation skills with emphasis on executive communication.
• Flexible with regards to working shifts; on-call and weekends.

Preferred Skills (Highly Desired)

Data Engineering & Pipelines

• Data engineering skills including data analytics, data processing, ETL, and data lake technologies (batch and streaming, file formats like Parquet, table formats like Iceberg/Delta/Hudi, basic orchestration).
• Experience with AWS data tools (Athena, Glue, Iceberg, Redshift, etc.).
• Exposure to Kafka Streams, Apache Flink, or similar stream processing frameworks.

Database & Caching Technologies

• Operate Redis deployments for caching, ephemeral state, queues/streams, and rate limiting use cases.
• Relational DB experience: PostgreSQL and/or MySQL (indexing basics, vacuum/analyze, query plans, replication fundamentals).
• MongoDB operational familiarity (replica sets, elections, oplog basics, backup/restore).

Infrastructure & Security

• Container/Kubernetes familiarity (deployments, stateful workloads, storage classes).
• On-prem experience (VMware/KVM, storage, networking).
• Security fundamentals: least privilege, secrets management, encryption-in-transit/at-rest concepts.
• Experience working with PCI (Payment Card Industry Data Security) standards.

What We Offer

• Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.
• Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.
• Hands-on participation in a Kafka-to-Kubernetes migration—a resume-building modernization project from day one.
• Multi-technology exposure—Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake—so you grow as a well-rounded platform engineer, not a single-tool specialist.
• Mentorship from senior engineers and Kafka architects with deep production experience.
• Clear career progression path from mid-level to senior and lead engineer.
• Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA—plus budget for courses and technical conferences.
• Hybrid/remote working flexibility with a collaborative team culture.
• Competitive compensation with performance-based incentives.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's exciting about the role

We are looking for an Analytics Manager to own and evolve our analytics capabilities — both internally and for our customers. This is a hands-on individual contributor role for someone who is equally comfortable diving into data, building reporting products, and advising stakeholders on how to get more value from analytics. You will play a central role in shaping how we measure, understand, and act on data across the business. 

Skills and Experience we desire

CRO & Experimentation 

• Analyze A/B and multivariate test results to identify conversion improvement opportunities 

• Monitor and interpret web analytics data to surface actionable insights on user behavior and funnel performance 

• Translate findings into clear, prioritized recommendations for product, marketing, and UX teams 

BI & Reporting Suite 

• Drive the development of our customer-facing reporting suite in close collaboration with the product management team, including the design and delivery of out-of-the-box dashboards 

• Build and maintain BI dashboards and reports using tools such as Sigma Computing, Looker, Tableau, or Power BI 

• Partner with customers to understand their reporting needs and deliver solutions that drive value 

Analytics Strategy 

• Recommend what to measure, how to measure it, and how to better leverage the data we are already collecting 

• Identify gaps in our current analytics setup and propose improvements to our data collection and reporting infrastructure 

• Act as the internal go-to resource on analytics best practices, helping teams interpret data and make informed decisions 

What We're Looking For 

• Proven experience in a digital analytics or BI role, ideally covering both web analytics and reporting 

• Hands-on experience with BI tools (e.g. Looker, Tableau, Power BI) 

• Working knowledge of CRO concepts and A/B testing principles 

• Proficiency with web analytics tools such as GA4 or Adobe Analytics 

• Proficiency with tag management systems and hands-on experience in implementing custom dimensions and events (e.g. Adobe Launch/Tags preferred or Google Tag Manager) 

• Strong ability to communicate data findings and recommendations to both technical and non-technical audiences, including customers 

• Self-starter mindset — comfortable working independently and driving initiatives without direct reports 

• Good understanding of data modeling concepts, including structuring datasets and defining relationships for reporting 

Nice to Have 

• SQL proficiency 

• Experience building customer-facing analytics or reporting products 

• Background in SaaS, eCommerce, or product analytics 

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

Verifone is seeking an experienced MySQL Lead DBA who will be responsible for ensuring database performance, high availability, and security of clusters and single instances of MySQL instances. You will also be responsible for orchestrating upgrades, backups, HA/DR, and provisioning database instances. You will work closely with other teams, including application architects/ Sr. Developers and application support engineers for architecture design and SQL optimization, establishing and documenting best practices.

We look for dedicated and versatile engineers who are passionate about working in a company whose culture is dedicated to delivering innovative software products that solve our customers’ most challenging business needs. As a Lead DBA, you’ll have the opportunity to make significant and direct impact on our database performance, applications, and solve some of the most complex challenges in cloud and on prem environments, while lead the team from a technical and development perspective.

This hybrid role is open to hiring candidates located in:

• Bucharest, Romania
• London, United Kingdom
• Riga, Lativa
• Warsaw, Poland

Key Responsibilities

You will be responsible for ensuring that database management policies, processes and procedures are established and followed, adhering to ITIL good practice principles and are subjected to continuous improvement as per PCI standards. They will be responsible for reviewing system design changes to ensure they adhere to expected service standards and recommend changes to ensure maximum stability, availability and efficiency of the supported applications.

The candidate should understand the application functionality, business logics and work with application stake holders to understand the requirement and discuss with the new application features and propose the right solutions. He must liaise closely and work in collaboration with the release management teams, support teams and the infrastructure DBAs. 

• Design, Install, Deploy and Manage MySQL on Physical, Virtual, AWS EC2 / RDS / Aurora.
• Build MySQL clusters with a high availability, active-active cluster setup in a large scale and multi datacenter environments having minimum RPO/RTO on a DR scenario
• Design and implement uniform backup strategy and business continuity plans across the MySQL environments using Percona XtraDB or custom automation scripts with reliable monitoring and alerting mechanisms
• Define thorough and validated database monitoring and alerting, along with documentation for future references
• Setup high availability with Master-Master/ Master-slave replication
• Maintain stable performance via server optimizations
• Guide engineering teams to best practices on server configurations and SQL tuning.
• Maintain security and compliance via OS and database version upgrades
• Work with application stake holders to create effective database solutions
• Create and maintain adhoc reports
• Adhere to the incident and change process, prepare thorough documentation, and peer review planned production tasks
• Support application release process, and automations
• Mentor and develop other engineers on MySQL skills

Required Qualifications/Skills

• Minimum 8 years of experience managing MySQL
• Experience with MySQL Active/Active cluster setup, Database Upgrade and Migrations, Scripting
• Experience administrating MySQL on Linux platform
• Experience with MySQL version upgrades in production environments with a zero or very minimum application down time
• Experience with design & architecting MySQL environments using any framework such as Galera Cluster or Percona XtraDB
• Experience deploying database monitoring using at least one of PMM, New Relic, Datadog, Nagios, Grafana, ELK, AppD, etc.
• Infrastructure as Code (IaC) such as Terraform, Ansible, Puppet, Chef
• Proficiency with cloud infrastructure, AWS RDS or equivalent.
• Automation/scripting skills in a modern language like Python, Shell scripting, Go, Java, Rust.
• Proficiency in CI/CD pipelines such as Jenkins, Github Actions, Gitlab.
• Advanced experience with database performance tuning including SQL tuning, hardware configuration and capacity planning.
• Strong technical leadership, mentoring and time management skills.

Preferred Skills (Not Mandatory)

• Experience working with PCI (Payment Card Industry Data Security) standards
• ITIL environment experience
• Deep experience with SQL, stored procedures, functions, triggers, batch jobs, reporting, analytics.
• Experience managing PostgreSQL, SQL Server, and/or Oracle.
• Experience and knowledge with NoSQL and data engineering technologies such as Kafka, Redis, Snowflake, Databricks, Spark, Redshift, ETL, etc.
• Experience with data analytics and Business intelligence

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About the Role

The Customer Success Representative (Com Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers. 

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages Annual pipeline, by reaching out to customers 4 months (or more) before support expiration to perform customer experience assessments and environment health checks
• Understands who the stake holders at the customer and at partner, what matters to them, and work backwards.
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Accurate forecasting, business analysis and sharing insights 
• Assisting customers with whatever is needed to ensure customer success, including but not limited to: 
  o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion)
  o Customer Support Ticket Assistance (Educating customers on how to open support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction)
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base 
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses 
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene 
• Manages inbound Renewal inquiries though different Renewals portals 
• Prioritize workload in order to meet all KPIs, goals and objectives. 
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings

What You’ll Bring

• Bachelor’s Degree required (a combination of education and experience will be considered) 
• English Advanced 
• German Advanced
• Relevant work experience is one or more of the following: Sales, Account Management, Customer Success Account Management, Renewals, Account Management 
  
• Proven track record of overachievement of quota and KPIs
  
• Experienced with providing consulting or support to large scale, enterprise level accounts with technically complex configurations and high volumes of transactions/load
  
• Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team
  
• Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level
  
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
  
• Ability to work in a semi-autonomous and fast-paced environment
  
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
  
• Experience compiling, querying, analyzing and reporting data
  
• Proficiency with SalesForce.com
• Understanding of the technology

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

Location Qualifications: Bucharest (hybrid, 2x week in office)

Position Overview:

Ready to build the future of data at scale? We’re looking for a passionate Data Platform Engineer to join our high-impact, fast-moving Data Platform team—part of a dynamic and innovative Data organization that’s reshaping how we make decisions.

This is your chance to build and evolve a cloud-native, cutting-edge data platform that powers business insights and drives a data-first culture across the company.

💡 What You’ll Be Doing

🔧 Build for Scale: Architect and engineer robust, cost-efficient, and high-performing data infrastructure on AWS.

⚡ Streamline Data Flow: Design and optimize powerful ETL/ELT pipelines that connect systems and fuel smarter decision-making.

🛠️ Automate Everything: Use Infrastructure as Code (AWS CDK) to automate provisioning and manage platform resources seamlessly.

🚨 Stay Ahead of the Curve: Set up top-tier monitoring, alerting, and logging. Spot issues before they become problems—and solve them fast.

🧠 Think Big: Help shape our tech strategy and bring new ideas to life. You’re not just building systems—you’re building the future.

🔐 Be the Guardian of Data: Champion best practices in data governance, security (GDPR, CCPA), and quality.

📚 Document Like a Pro: Create clear, comprehensive platform documentation that your teammates will actually want to read.

🤝 Lead & Collaborate: Take the technical lead on initiatives. Work hand-in-hand with Data Science, Analytics, and Engineering teams.

🌱 Mentor & Grow: Share your knowledge, code wisdom, and best practices with the team. Raise the bar—and help others reach it.

👀 What We’re Looking For

Experience That Stands Out:

• You’ve built and run scalable data platforms in the cloud (AWS preferred).
• You know the difference between “good enough” and “engineering excellence.”

Mindset That Moves Us:

• 🧩 Problem Solver: Analytical, curious, and eager to tackle challenges head-on.
• 💬 Great Communicator: Can explain complex ideas in simple terms—both to engineers and to non-tech folks.
• 🤝 Team Player: You collaborate, share, and lift others up.
• 🚀 Self-Starter: You take initiative, own your work, and drive things to the finish line.

What We’re Looking For:

• Cloud & Data Services: AWS (S3, Glue, Lake Formation, Lambda, Redshift, Step Functions, IAM, VPC)
• IaC Mastery: AWS CDK (bonus if you’re fluent in TypeScript!)
• Coding Power: Strong in TypeScript and/or Python
• Data Lake Know-How: Medallion/zoned architectures, Parquet, Delta Lake, schema evolution—you get it
• DevOps/Software Craft: Git, CI/CD, testing, and agile engineering practices
• Containers: Experience with Docker, Kubernetes, ECS, or Fargate

Bonus Points

• Strong SQL skills
• Hands-on experience with DBT
• Familiar with data catalogs or governance tools
• Experience with streaming technologies (Kafka, Kinesis, Spark Streaming)

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

#Li-hybrid #LI

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe operations should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Operations & Data Analytics Manager (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

You will own the evolution of Teads’ global measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Measurement & Analytics

• Support the evolution of Teads’ global measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for teams and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Marketing, Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the team

Operations & Enablement

• Ensure the operations ecosystem runs efficiently, enabling prioritization and continuity of campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on team activities 
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in data analysis, operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you

• Hybrid working model (3 days per week in the office).
• Expand your toolbox with our mentorship program and internal learning tools.
• Pet friendly office.
• Happy hours & Free lunch twice a week that is cooked by a renowned chef.
• …and of course a fully stocked kitchen!

Please submit your CV in English.

About the Role

As a Sales Development Representative, you will play a crucial role in generating new business opportunities through proactive outreach and lead discovery in your assigned territory. Using both internal and external tools, you will identify prospects, provide support with product information and quotations, and help drive commercial success. You’ll collaborate closely with colleagues, participate in key sales activities and events, and maintain accurate records in CRM systems.

What You’ll Do

• Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
• Utilize internal and third-party tools to generate leads and discover white space.
• Provide support to qualified prospects, including follow-up, product details, and quotations.
• Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
• Participate in call-out days, events, and customer meetings with sales colleagues.
• Maintain accurate lead information and activity records in CRM systems.
• Contribute to team training and onboarding of new sales associates. 

What You’ll Bring

• Proficiency in both Turkish and English for clear communication.
• Strong organizational, multitasking, and prioritization abilities.
• Attention to detail in maintaining accurate records.
• Efficiency in MS Office automation tools to support daily tasks.
• Knowledge of virtualization industry.
• Bachelor’s degree or equivalent combination of education and experience.
• Ability to work collaboratively and maintain a positive attitude in a dynamic environment.

Bonus Skills

• Sales experience

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers 
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

About the Role

The Customer Success Representative (Named Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers. 

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages Annual pipeline, by reaching out to customers 9 months or more before support expiration to perform customer's technical environment health check, and proactively provide support to customers to ensure full product and feature adoption
• Proactive engagement with customers with the goal to educate customers of new product features, additional products, tie it to the business outcomes, close renewals and grow account by selling and closing Upgrades and New Licenses \
• Understand who the stake holders at the customer and at partner, what matters to them, and work backwards.
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Enterprise Renewals Agreements, Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Effectively negotiate Renewals offers at the CxO level
• Accurate forecasting, business analysis and sharing insights  
• Assisting customers with whatever is needed to ensure customer success, including but not limited to: 
  o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion)
  o Customer Support Ticket Assistance (Educating customers on how to open support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction)
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings

What You’ll Bring

• Minimum of 2 years relevant work experience is one or more of the following: Sales, Account Management, Customer Success Account Management, Renewals, Account Management
• English and Russian Advanced level 
• Proven track record of overachievement of quota and KPIs
• Experienced with providing consulting or support to large scale, enterprise level accounts with technically complex configurations and high volumes of transactions/load
• Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team
• Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com
• Understanding of the technology

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The Customer Success Representative (Velocity Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers.

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages renewal and ensures growth of all contracts in assigned territory
• Removes any obstacles to renewal and goes above and beyond to ensure customer retention and satisfaction
• Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements
• Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements
• Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Sales and others to ensure customer retention, prepare NSQ's
• Positively interacts and collaborates with customers, Veeam partners, and Veeam associates
• Identifies and pursues maintenance reinstatement opportunities
• Assists in negotiation of maintenance agreements
• Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings
• Other duties, as assigned

What You'll Bring:

• Bachelor’s Degree required (a combination of education and experience will be considered)
• English Advanced
• French Advanced 
• Superb customer service skills are required
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com is desirable
• Basic knowledge of virtualization industry and the ability to relay information to the partner community

What You'll Get:

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The Customer Success Representative (Velocity Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers.

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages renewal and ensures growth of all contracts in assigned territory
• Removes any obstacles to renewal and goes above and beyond to ensure customer retention and satisfaction
• Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements
• Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements
• Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Sales and others to ensure customer retention, prepare NSQ's
• Positively interacts and collaborates with customers, Veeam partners, and Veeam associates
• Identifies and pursues maintenance reinstatement opportunities
• Assists in negotiation of maintenance agreements
• Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings
• Other duties, as assigned

What You'll Bring:

• Bachelor’s Degree required (a combination of education and experience will be considered)
• English Advanced
• German Advanced 
• Superb customer service skills are required
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com is desirable
• Basic knowledge of virtualization industry and the ability to relay information to the partner community

What You'll Get:

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

About the Role

The Associate Technical Success Manager, (Veeam Data Cloud) will be responsible for the outreach, onboarding, adoption, and enablement of multiple Veeam Data Cloud Workloads. They will achieve success by getting customers up and running quickly while ensuring that they have a smooth experience and access to the correct resources throughout their journey with Veeam. 

What You’ll Do

• Onboarding Guidance: Provide structured onboarding including personalized guidance, assisting customers to expediently protect their workloads Veeam Data Cloud solutions. 

• Engaging Stalled customers: Identifying and working with customers who purchased the product but aren’t maximizing the full use of their product to help ensure maximum customer ROI. 

• Accelerate Time to Value: Proactively work with customers to ensure they achieve their first key outcomes quickly, ensuring a positive initial experience. 

• Customer Satisfaction Management: Monitor and manage customer satisfaction throughout the onboarding journey, gathering feedback and addressing concerns or issues promptly. 

• Expansion: Identify any initial growth opportunities for existing and new Veeam solutions.  

• Risk Assessment: Identify and assess any initial risks to customer experience or adoption, and coordinate with internal teams to mitigate these risks quickly. 

• Resource Guidance: Guide both internal and external stakeholders to best practice resources, documentation, and support channels to ensure all requests are addressed efficiently. 

• Stakeholder Coordination: Ensure that all Veeam team activities that touch the customer are in alignment with the customer's business objectives and use cases so the full potential of their Veeam solution can be realized.  

• Flexibility: Other duties as required  

What You’ll Bring

• Prior customer or technical success related work experience is required, 2+ years preferred                                              
• Demonstrates patience, understanding and empathy in order to effectively manage conflict and concerns 
• Ability to adapt to changes in roles and responsibilities 
• Self starter with a passion for customer success 
• Strong understanding of Cloud and Hyperscaler technologies, SaaS offerings, Salesforce and Microsoft 365 environments
• Experience gathering and analyzing success metrics including current usage and key growth stats                                                                  
• Strong business acumen with experience in leading projects in a methodical and goal-oriented manner 
• Has general understanding of accompanying infrastructure that works with Veeam (Servers/Storage/Networking/etc.) 

  What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

This role is focused on supporting operational excellence across our post-sales organization. This role sits at the intersection of Renewals, Customer Success, Customer Support, and Professional Services, partnering closely with operational leaders to deliver programs that directly influence customer retention, expansion, and long-term value.

As a key program contributor, you will manage cross-functional initiatives from planning through execution—bringing structure, visibility, and coordination to high-impact work. This is a highly collaborative individual contributor role that requires strong organizational skills, clear communication, and the ability to work effectively with stakeholders across multiple functions.

What You’ll Do

• Manage end-to-end programs and projects within the post-sales organization, from planning through execution and successful delivery, ensuring alignment with organizational priorities and timelines
• Support initiatives that directly improve customer retention, renewals efficiency, and expansion outcomes in a SaaS business model
• Coordinate and align multiple post-sales functions—including Renewals, Customer Success, Customer Support, and Professional Services—to support execution of cross-functional programs
• Partner with stakeholders and operational teams to ensure alignment, track progress, and resolve execution challenges
• Translate business requirements into clear project plans, timelines, milestones, and stakeholder updates
• Support the definition and tracking of success metrics for projects and programs
• Identify process gaps, operational inefficiencies, and improvement opportunities across post-sales workflows, and support initiatives to address them
• Ensure consistent communication, documentation, and stakeholder visibility throughout the lifecycle of each initiative
• Support development of business cases for new initiatives, including gathering inputs, documenting expected outcomes, and tracking key assumptions
• Track program progress and support measurement of business outcomes after delivery
• Coordinate with upstream and downstream operational teams, including but not limited to: Sales Operations, Finance, and Corporate Technology, to support end-to-end operational continuity
• Maintain program documentation, timelines, and status reporting to ensure transparency and execution discipline

What You’ll Bring

•  3+ years of experience in program or project management, operations, or related roles, ideally supporting post-sales operations within a SaaS or technology-driven organization
• Experience supporting cross-functional initiatives involving multiple operational teams
• Advanced level of English

Bonus Skills

• Technical writing and project management experience.
• Experience with project management tools (Jira, Trello, Confluence).
• Builder mindset and excitement about creating something from nothing.
• Ability to partner with internal leaders and understand core business functions.
• Ability to solve complex problems through data analysis.
• Ability to meet tight deadlines and multitask.
• Strong organizational and time management skills.
• Ability to work in a structured, detail-oriented manner while maintaining awareness of broader business objectives.
• Strong execution focus, with the ability to follow through and drive initiatives to completion.

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. You will partner with Customer Success Engineers (CSEs) and Account Executives (AEs) to drive customer outcomes across security-related products and use cases within the Veeam Data Platform (VDP). You’ll lead readiness checks, data modeling, and risk conversations with CISO/CIO stakeholders, while monitoring telemetry and maturity against the Veeam Data Resilience Maturity Model (DRMM) to optimize posture and identify expansion opportunities.

What You’ll Do

• Engage customers on security-related products, architectures, and risk topics across the Veeam Data Platform (VDP).  
• Run readiness checks and lead data modeling to validate solution design and accelerate decisions.  
• Monitor attack surfaces and vulnerabilities (including DRMM scoring), track telemetry or recurring inspection signals, report trends, and capture potential health checks.  
• Validate designs to de-risk adoption and accelerate time to value.  
• Identify and articulate expansion opportunities; review consumption trends and schedule checkpoint reviews (with or without AE coordination).  
• Engage CISO/CIO stakeholders for risk, status, and opportunity discussions; synthesize inputs from account health and CSE-led QBRs.  
• Support AEs on security- and AI-driven expansion motions; influence roadmap priorities with CSE counterparts.  
• Operate as a pooled resource covering Enterprise and Commercial-Named accounts (generally $100K+ ARR), typically at a 1 Security Success Engineer to 6–8 CSE coverage ratio.  
• Note: Not the primary owner for Onboarding motions nor directly responsible for Renewals

What You’ll Bring

• 5+ years of experience in engineering architecture for cybersecurity-related products (e.g., Security Engineer/Architect, Cloud Solution Architect, MLOps/ML Engineer).  
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; advanced degree is a plus.  
• Relevant certifications (e.g., CompTIA Security+, CISSP, or equivalent).  
• Expertise in data security and governance, including DSPM/DLP; familiarity with AI/ML architectures.  
• Demonstrated ability to engage CISO/CIO stakeholders on risk, resilience, and modernization roadmaps.  
• Hands-on experience with solution design, POCs, telemetry monitoring, and maturity modeling (DRMM familiarity is a plus).  
• Strong communication, stakeholder management, and cross-functional collaboration skills.  
• VMCE certification (can be completed after joining)

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AF1

About The Role: 

As a Sales Development Representative, you will play a crucial role in generating new business opportunities through proactive outreach and lead discovery in your assigned territory. Using both internal and external tools, you will identify prospects, provide support with product information and quotations, and help drive commercial success. You’ll collaborate closely with colleagues, participate in key sales activities and events, and maintain accurate records in CRM systems.

What You’ll Do:

• Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
• Utilize internal and third-party tools to generate leads and discover white space.
• Provide support to qualified prospects, including follow-up, product details, and quotations.
• Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
• Participate in call-out days, events, and customer meetings with sales colleagues.
• Maintain accurate lead information and activity records in CRM systems.
• Contribute to team training and onboarding of new sales associates. 

What You’ll Bring:

• Proficiency in both German and English for clear communication.
• Strong organizational, multitasking, and prioritization abilities.
• Attention to detail in maintaining accurate records.
• Efficiency in MS Office automation tools to support daily tasks.
• Knowledge of virtualization industry.
• Bachelor’s degree or equivalent combination of education and experience.
• Ability to work collaboratively and maintain a positive attitude in a dynamic environment.

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English (Spanish / German / French nice to have)
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

ABOUT THE TEAM: 

This role sits within Tide’s Paid Plans CRM team - a collaborative group of marketers driven by ownership, experimentation, and impact.

Our mission is simple: help members save time and money so they can focus on doing what they love. We use data, creativity, and technology to drive engagement, retention, and long-term value.

WHAT WE ARE LOOKING FOR: 

We’re seeking an experienced CRM professional with a strong background in subscription-based technology businesses. You have a proven track record of developing and executing CRM strategies that improve retention and increase customer lifetime value.

You understand subscription models, recurring revenue dynamics, and industry best practices in subscription management. You’re comfortable working with CRM tools and marketing automation platforms, and you have strong analytical skills that enable you to turn data into actionable insights.

As CRM Manager – Subscriptions, you will:

• Lead the planning and execution of CRM strategies for subscription products, aligned with business objectives and growth targets.
• Provide strategic guidance to senior CRM team members on best practices and emerging trends.
• Manage and mentor a Senior CRM Executive, fostering a collaborative and high-performing environment.
• Use advanced data analytics to refine segmentation and personalise member communications.
• Implement advanced targeting strategies to optimise campaign performance and maximise customer lifetime value.
• Apply predictive modelling and behavioural analytics to proactively reduce churn.
• Collaborate closely with Marketing, Sales, and Product teams to align CRM initiatives with company-wide goals.
• Drive cross-functional initiatives to enhance the customer experience and grow subscription revenue.
• Develop and oversee customer advocacy and loyalty programmes to increase retention and brand advocacy.

What Makes You a Great Fit

• 3+ years of CRM experience, ideally within subscription-based businesses
• Experience with subscription billing systems and customer databases
• Strong background in CRM analytics, segmentation, and predictive modelling
• Deep knowledge of CRM and marketing automation technologies
• Strong project management and strategic thinking skills
• Excellent spoken and written English
• Strong stakeholder management and communication skills
• Experience with tools such as Iterable, Salesforce, GSuite, and Jira
• A proactive problem-solver who thrives in dynamic environments

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers 
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE TEAM: 

This role sits within Tide’s Paid Plans CRM team - a collaborative group of marketers driven by ownership, experimentation, and impact.

Our mission is simple: help members save time and money so they can focus on doing what they love. We use data, creativity, and technology to drive engagement, retention, and long-term value.

WHAT WE ARE LOOKING FOR: 

We’re seeking an experienced CRM professional with a strong background in subscription-based technology businesses. You have a proven track record of developing and executing CRM strategies that improve retention and increase customer lifetime value.

You understand subscription models, recurring revenue dynamics, and industry best practices in subscription management. You’re comfortable working with CRM tools and marketing automation platforms, and you have strong analytical skills that enable you to turn data into actionable insights.

As CRM Manager – Subscriptions, you will:

• Lead the planning and execution of CRM strategies for subscription products, aligned with business objectives and growth targets.
• Provide strategic guidance to senior CRM team members on best practices and emerging trends.
• Manage and mentor a Senior CRM Executive, fostering a collaborative and high-performing environment.
• Use advanced data analytics to refine segmentation and personalise member communications.
• Implement advanced targeting strategies to optimise campaign performance and maximise customer lifetime value.
• Apply predictive modelling and behavioural analytics to proactively reduce churn.
• Collaborate closely with Marketing, Sales, and Product teams to align CRM initiatives with company-wide goals.
• Drive cross-functional initiatives to enhance the customer experience and grow subscription revenue.
• Develop and oversee customer advocacy and loyalty programmes to increase retention and brand advocacy.

What Makes You a Great Fit

• 3+ years of CRM experience, ideally within subscription-based businesses
• Experience with subscription billing systems and customer databases
• Strong background in CRM analytics, segmentation, and predictive modelling
• Deep knowledge of CRM and marketing automation technologies
• Strong project management and strategic thinking skills
• Excellent spoken and written English
• Strong stakeholder management and communication skills
• Experience with tools such as Iterable, Salesforce, GSuite, and Jira
• A proactive problem-solver who thrives in dynamic environments

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

About the team:

In our Trinity Development & QA department, we focus on one clear mission: making professional website creation and online success accessible to busy SMB owners.

Our goal is to help customers create, manage and grow their online presence without needing deep technical knowledge.

Customer-centricity and design-driven innovation are at the core of everything we do. We constantly challenge ourselves to think from the user’s perspective, simplify complexity and deliver real value, not just features.

You’ll be joining a diverse, international team working across locations, Bucharest and Germany. Collaboration is key for us: designers, testers, developers and product teams work closely together to bring ideas to life. Our colleagues are passionate about their work, eager to experiment with new ideas and AI Tools, technologies and approaches. They thrive in a learning environment, constantly seeking out opportunities to expand their knowledge and skills. You'll find yourself surrounded by a team who embraces challenges, values curiosity and pushes the boundaries of what's possible.

About our product:

Our AI-powered website builder combines powerful technology with simplicity and is designed with a suite of Do-It-Yourself services to help our customers shine online.

Our product is built on JavaScript technologies, using TypeScript for both front-end and back-end development. We use NodeJS on back-end, React & Redux for the front-end and GraphQL to connect them. All web applications operate on a Kubernetes-like cluster, structured as microservices.

Looking ahead, we are evolving our product beyond a traditional website builder into an AI-driven ecosystem. Our vision is to transform it into an Active Assistant - bridging the gap between user intent and execution.

Our customers will transition from "learning a tool" to "achieving an outcome" through a natural language-first interface, from conversational and visual editor to an intelligent agent that can propose, execute and optimize changes autonomously.

About the Working Student program:

This program is intended for students (currently enrolled in a bachelor's or master's program) who want to gain experience, following what they learned in a specialized faculty, in order to become IT specialists. 

What you'll do:

• Work closely with Product Owners to understand goals and shape product features;
• Support the definition of customer journeys, user flows, wireframes and prototypes (low- and high-fidelity);
• Contribute to design specifications and help translate them into working software together with developers;
• Create and maintain Figma screens and components;
• Maintain and improve the team’s design system and style guide;
• Participate in user research preparation and contribute to research activities;
• Iterate on design decisions based on data and user behavior;
• Collaborate with cross-functional teams (developers, QAs, designers) across locations; 
• Take part in team ceremonies (Scrum meetings, sprints ceremonies);
• Gradually grow into a point of contact for design-related topics within the team.

What we're looking for:

As an UX Working Student, your role is to help us design the right solutions and design them the right way, so that our users can easily create and manage their own websites.

We’re looking for someone who is curious, motivated and eager to grow in the UX field, with a strong interest in creating intuitive and meaningful user experiences.

You bring:

• A strong willingness to learn, grow and share knowledge;
• A curious, explorer mindset with attention to quality and user experience;
• Creativity and a proactive attitude;
• Interest in working on complex, real-world (enterprise-level) products;
• Ability to collaborate effectively with cross-functional and international teams;
• Good communication skills and a team-oriented mindset;
• Self-drive and motivation to develop in the UX field;
• Fluency in English (written and spoken).

What's in for you:

• Opportunity to learn, experiment and grow your UX skills in a real product context;
• Join a supportive and open team environment where your ideas are valued, while your contribution will shape real-world outcomes;
• Exposure to a modern environment with technologies and practices that help us ship reliable software efficiently;
• Continuous mentoring and guidance from experienced designers and engineers;
• Exposure to modern product development practices (Agile, Scrum, Software Development Lifecycle, Continuous Integration);
• Hands-on experience with industry tools like Figma and AI-supported design workflows (e.g. Anthropic’s Claude Code).

What we offer:

• The chance to use and learn a variety of cool technologies, tools and frameworks and get familiar with product  development responsibility;
• Guidance and coaching to help you every step of the way;
• The opportunity to meet and work with experienced professionals;
• Flexible working hours to accommodate your academic schedule;
• Support on working on real-world projects and gain hands-on experience;
• Hybrid work possibility;
• Potential for future career opportunities within our company;
• Substitute days off for public holidays that occur on the weekend;
• Team events, networking events organized to promote a passionate, creative and diverse culture;
• Summerfest and Winterfest parties;
• 12.5 vacation days/6 months;
• Of course, coffee, soft drinks and fresh fruits are on us in the office.

THE OPPORTUNITY  

As Cloud Operations Engineer II, you will be working alongside global, multidisciplinary team of cloud engineers; as well as Customer Support, Development, Architecture, and Quality Assurance teams to support and implement new features and enhancements to the Incentive Compensation Management products. You will be contributing to the technical work on the services supporting Incentive Compensation Management products. The team will also be entrusting you with incident management duties to ensure the quality of the service. 

THE TEAM 

Join a high-performing team in a growth stage tech company that is working to continuously reflect and improve on how we make software. The Cloud Operations team values high levels of technical competency and the ability to react quickly and come up with solutions to the challenges of a rapidly growing team.  

WHAT YOU BRING 

Technical Skills 

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience with 2+ years of professional experience in a CloudOps / DevOps role.
• Experience with supporting, maintaining and developing on cloud platforms such as Amazon Web Services, Azure, and IBM.
• Experience in automation and software development, with one of more programming languages (Scripting language, Python, etc.).
• Previous experience with client-facing production services and incident management.
• A track record of being able to learn innovative technologies and frameworks.
• Hands on experience with CI/CD pipeline development and management.
• Practical knowledge of infrastructure and application performance monitoring solutions.
• Good understanding of core networking concepts, IP space, DNS, VPN.
• Experience working with enterprise databases.  
• Practical technical knowledge in Linux and Windows server (physical and containerized deployments and management).
• Experience in container application implementation and troubleshooting, working with virtualization technologies and images.
• Good understanding of service monitoring and experience with log management tools.
• Practical experience in various communication technologies and platforms 

Collaboration and Communication:  

• Excellent written and verbal communication skills.
• Ability to work effectively in cross-functional teams.
• B2 level English or higher is required. 

WHAT YOU’LL DO 

• Work on infrastructure service requests towards customer focused resolution and improvements.
• Continually monitor and tune application infrastructure and services to assure optimal performance, availability, and utilization of resources.
• Provide technical solutions to automate processes or functions to improve business operations.
• Support releases, enhancements, and upgrades or new services throughout nonproduction and production environments.
• Be flexible and adjust your working hours as needed to align with other global Cloud teams ensuring close team collaboration and workflow continuity throughout our support zones. 

IN THE SHORT TERM (1-3 MONTHS) YOU WILL: 

• Complete training on our tech stack and join a squad of cloud engineers to support, optimize and improve our production environments.
• Learn our service observability and application performance monitoring stack.
• Learn our customer focused service requests workflows and technologies. 

IN THE MEDIUM TERM (4-6 MONTHS) YOU WILL: 

• Master our customer focused service requests workflows to resolution.
• Continually monitor and tune application infrastructure to assure optimal performance, availability, and utilization of resources.
• Work with application teams to automate application configuration changes, setup, and deployment. 

IN THE LONG TERM (7 MONTHS & BEYOND) YOU WILL: 

• Be the subject matter expert in our core support service request workflows, document and implement enhancement ideas where applicable.
• Be the subject matter expert for the new features you've built or enhancements you've implemented and propagate your knowledge throughout the team.
• Participate in technical discussions and design for new projects.
• Proactively identify opportunities for process change in the team, and work with stakeholders to improve operations workflows.
• Join cloud ops projects working with other technical teams to deliver continuous improvements across our infrastructure and cloud services offerings.  

Note  

• Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such an event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits.  We are excited to welcome you and support you throughout this journey!
• This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space, we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. 

Benefits  

• Market Leading Compensation Package 
• Wellness Programs to Support Health and Wellbeing 
• Working with the latest tools and technologies in a fast-paced environment 
• Remote Work Flexibility
• Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance
• Annual Time Off: Time off is provided in accordance with applicable legislative requirements
• Global Connected Culture: Hubs in Romania, UK, US, Canada
• Dynamic Work Culture: Thrive in our innovative and multicultural environment
• Grow with Us: Continuous development opportunities 

Want to Learn More About Us? Check out these Resources Below:  

• Varicent Blog 
• Varicent Careers Blog  
• Varicent LinkedIn Page
• Varicent X Page
• Varicent Instagram Page
• Varicent Facebook Page  

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process, please email accomodations@varicent.com 

Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact.

ABOUT THE ROLE: 

As our CRM Manager for Wealth, you’ll take an established programme (with lots of new features coming through) and drive it to even greater heights through optimisation, personalisation and automation.

You’ll own the campaign delivery, planning process to enable delivery of a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture our members’ investment portfolio.

You’ll have an established track record for testing and growing  KPIs.  We are a highly capable team who believe passionately in the problem we are solving, collaborating closely with direct feedback, and encouraging action over deliberation.

Some of the things you’ll be doing: 

• Mapping the campaign strategy across multiple Tide Payment products.
• Monitoring, reporting and presenting on Tide Wealth kpis and campaign performance to THE Dept and immediate stakeholders. 
• Building, executing and optimising campaign workflows.  
• Define a full testing and personalisation roadmap for your area that’s aligned with the product team. 
• Support wider team forecasting.
• Manage stakeholder relationships across the product team to ensure a fully aligned roadplan. 

WHAT WE ARE LOOKING FOR: 

• You have a passion for marketing in a scale-up environment, and have 3-5 yrs of relevant experience.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms.
• You’ve previously worked in a high performing team.
• You’ve have a proven track record utilising best practise targeting, automation and personalisation across multiple marketing channels to deliver significant upweights in behavioural frequency and revenue value from a large customer base.
• You love data, and are happy to monitor, analyse and report on overall product performance against multiple KPIs, campaign inputs, and industry benchmarks to ensure the overall programme meets (and exceeds!) business objectives.
• You have strong communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency.
• You love to take the initiative and are comfortable taking measured risks.
• You love a big challenge - especially for your targets.
• You use data and evidence above your opinion.
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You can pre-empt issues and minimise issues as well as clarifying ambiguity to enable your team to work effectively.
• You can place trust in others to deliver while maintaining being on point to ensure the detail is delivered for our members.
• Experience of Investments are beneficial but not essential.
• Experience using SalesForce Marketing Cloud platform is beneficial but not essential.
• Experience using the Looker reporting suite is beneficial but not essential.

WHAT YOU’LL GET IN RETURN:

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget 
• Additional health & dental insurance
• Mental well-being platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, and drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE: 

As our CRM Manager for Wealth, you’ll take an established programme (with lots of new features coming through) and drive it to even greater heights through optimisation, personalisation and automation.

You’ll own the campaign delivery, planning process to enable delivery of a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture our members’ investment portfolio.

You’ll have an established track record for testing and growing  KPIs.  We are a highly capable team who believe passionately in the problem we are solving, collaborating closely with direct feedback, and encouraging action over deliberation.

Some of the things you’ll be doing: 

• Mapping the campaign strategy across multiple Tide Payment products.
• Monitoring, reporting and presenting on Tide Wealth kpis and campaign performance to THE Dept and immediate stakeholders. 
• Building, executing and optimising campaign workflows.  
• Define a full testing and personalisation roadmap for your area that’s aligned with the product team. 
• Support wider team forecasting.
• Manage stakeholder relationships across the product team to ensure a fully aligned roadplan. 

WHAT WE ARE LOOKING FOR: 

• You have a passion for marketing in a scale-up environment, and have 3-5 yrs of relevant experience.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms.
• You’ve previously worked in a high performing team.
• You’ve have a proven track record utilising best practise targeting, automation and personalisation across multiple marketing channels to deliver significant upweights in behavioural frequency and revenue value from a large customer base.
• You love data, and are happy to monitor, analyse and report on overall product performance against multiple KPIs, campaign inputs, and industry benchmarks to ensure the overall programme meets (and exceeds!) business objectives.
• You have strong communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency.
• You love to take the initiative and are comfortable taking measured risks.
• You love a big challenge - especially for your targets.
• You use data and evidence above your opinion.
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You can pre-empt issues and minimise issues as well as clarifying ambiguity to enable your team to work effectively.
• You can place trust in others to deliver while maintaining being on point to ensure the detail is delivered for our members.
• Experience of Investments are beneficial but not essential.
• Experience using SalesForce Marketing Cloud platform is beneficial but not essential.
• Experience using the Looker reporting suite is beneficial but not essential.

WHAT YOU’LL GET IN RETURN:

• 25 days paid annual leave

• 3 paid days off for volunteering or L&D activities

• Extended maternity and paternity leave covered by the company

• Personal L&D budget 

• Mental well-being platform

• WFH equipment allowance

• Flexible working from home

• Sabbatical Leave

• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Location Qualifications: This role is available for hybrid work (2 days on-site) from our office in Bucharest.

About the position

As Data Architect, you won’t just build pipelines; you will be the architect of our data evolution. You will contribute to the vision for our analytics and reporting platform, ensuring it is scalable, resilient, and - most importantly - an accelerator for the entire organization. Our data platform powers customer-facing embedded analytics that thousands of users rely on daily. You will be building the foundation that enables our customers to make data-driven decisions about their revenue effectiveness programs.

You will participate in the design of our Medallion architecture, star schemas, and data governance frameworks. Your goal is to build a platform so robust and intuitive that other teams are empowered to build their own "Gold" tier models with speed and autonomy.

What You’ll Do

• Architectural Stewardship: Contribute to the long-term vision of our data lake, entity-relationship models, and data catalog (Glue/Lake Formation). You will serve as a Data Architect for our Medallion architecture and star schemas.
• Embedded Analytics Leadership: Solve the unique challenges of customer-facing data: ensuring multi-tenant data isolation, achieving sub-second query latency, and maintaining strict SLAs for our white-labeled analytics products.
• Team Enablement: Act as a primary enabler for cross-functional teams, providing the tooling, standards, and mentorship they need to build high-quality downstream data models.
• Data Governance & Quality: Establish the "rules of the road" for data contracts, schema evolution, and lineage to ensure our data remains a trusted source of truth.
• Strategic Collaboration: Partner with Product and Engineering leadership to translate complex business needs into cost-efficient, pragmatic technical roadmaps.
• System Evolution: Lead the transition toward modern table formats (Apache Iceberg) and high-performance analytics engines (Clickhouse/OpenSearch).

Our Tech Stack

We are deep in the AWS ecosystem, emphasizing performance and cost-efficiency:

• Orchestration & Transformation: dbt, Glue Jobs, AWS ECS Fargate.
• Storage & Catalog: S3 Datalake (Iceberg/Hive), Glue Data Catalog, Lake Formation.
• Compute & APIs: AWS Lambda (TypeScript/Python), Athena.
• Analytics & BI: Clickhouse, OpenSearch, AWS QuickSight, Luzmo (or experience with similar BI/embedded analytics tools).
• Infrastructure: CDK / CloudFormation.

 What We’re Looking For

• The "Architect" Mentality: You don't just solve the immediate problem; you build systems that prevent future ones. You prioritize pragmatic, cost-efficient solutions over "shiny object" syndrome.
• Mastery of Data Modeling: Expert-level knowledge of Kimball star-schema and dimensional modeling. You know when to follow the rules and when to break them.
• Large-Scale Experience: Proven track record of managing large-scale, event-driven systems and complex ingestion workflows.
• DevOps Mindset: You believe in CI/CD, automated monitoring, and "DataOps" as a standard, not an afterthought.
• Communication: The ability to explain complex architectural trade-offs to non-technical stakeholders.

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.
By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).
Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.
United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.
Discover the revenue team outcomes we’re driving together at showpad.com.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether it’s additional company-wide days off, paid time off to volunteer at non-profit organisations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

We are committed to creating a diverse and inclusive organisation and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

About us:

At IONOS, we strive to deliver quality above anything else. As part of the ITooling and
Infrastructure Software Development team, we have a wide range of applications using many
different technologies allowing us to learn and evolve in a wide area of knowledge. We are the
team that sits at the base of the whole company's infrastructure.

About the team:

The team’s main projects aim to provide for System Administrators, Network
Administrators and other Internal Engineers the tools necessary to manage and administer
whole Data-centers, making our tools to be of critical importance. We use a very wide range of
programming and scripting languages and we have deep knowledge of DevOps.

Our team is very friendly and supportive, we are constantly mentoring and helping
everyone to increase their knowledge and skills as well as maintaining good communication
between all of us.

Main responsibilities:

• Excellent C++ knowledge, 5+ years of experience;
• Good Python knowledge, 1+ years experience;
• Very good Linux OS knowledge in the following subjects: File System, Processes, Services,
  Logs;
• Good written and verbal English skills;
• Design, develop, test, deploy and monitor features within existing team portfolio applications;
• Create and work with enterprise level applications;
• Set up and maintain CI/CD pipelines, from testing stage to production;
• Work independently when needed with minimal supervision;
• Create technical concepts when needed;
• Work with colleagues and peer teams, both local and abroad;
• Write unit and integration tests;
• Participate to the team ceremonies.

We appreciate:

• Ability to take on technical concepts and deliver solution for project initiatives;
• Software performance and scalability concerns;
• Experience with build tools and versioning systems (Jenkins, Maven, GIT, Sonar);
• Experience with cloud-native environments such as Docker, Kubernetes.

What's in it for you:

• Enterprise level application;
• Friendly and open environment with many social activities;
• Constant help and mentoring from the more Senior members of the team;
• Exposure to cutting edge infrastructure and networking concepts;
• Agile development processes: Scrum, Continuous Integration;
• Friendly and open environment.

What we offer:

• Access to local/international trainings, development and growth opportunities, including access to e-learning platforms, covering both technical and soft skills areas;
• Modern technologies, product responsibility;
• Flexible work schedule;
• Medical services package from one of two private providers;
• 25 vacation days per year;
• Substitute days off for public holidays that occur on the weekend;
• Meal tickets;
• Internal referral program;
• Employee anniversary program;
• Team events, networking events organized to promote a passionate, creative and diverse culture;
• Summerfest and Winterfest parties;
• Of course, coffee, soft drinks and fresh fruits are on us in the office.

About the company:

As part of United Internet Group, with more than 10,500 employees and 27 million fee-based customer contracts, we are Europe’s leading internet specialist and largest hoster. Building the roof for strong brands such as 1&1, IONOS, STRATO, GMX, WEB DE, MAIL COM, 1&1 Versatel and the Drillisch Online brands, United Internet offers a broad portfolio of Internet access products and cloud applications.

Present in Romania since 2003, we are an Engineering Centre that lives and breathes technology.

Our engineering culture is shaped by the use of cloud native technologies, microservices combined with a DevOps attitude and an innovative mindset. We have a customer centric culture where every colleague is a contributor to our products’ design and success working closely with teams in Bucharest and abroad. Our strength lies in our team spirit and a positive and respectful interaction. In Romania, we have passionate teams sustaining the business segments of Access/Telecommunication, Mail & Media and Hosting, working and enjoying the 1&1 culture together.

Diversity enriches:

Different cultures, nationalities, genders, age groups, sexual orientations, and religions as well as people with disabilities - we encourage diversity. Because only teams that reflect all facets of society offer the best framework conditions for creativity and make a company productive and distinctive. We value diversity and welcome all applications.

Hybrid, Bucharest, Romania

JOB OVERVIEW

As a Project Manager, you will place the customer at the center of everything we do, making their journey simple, valuable, and delightful. This role is focused on helping the customer implement Legion within budget and in time. During implementation, you will be prioritizing tasks, developing project plans, reporting to senior managers, liaising with customers, and attending customer meetings. The goal of the position is to ensure implementation milestones are accomplished on time and achieve business results for our customers. 

RESPONSIBILITIES AND DUTIES

• Manage multiple concurrent projects, leading all implementation project phases
• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional customer-facing presentations such as Project Kick-off, User Acceptance Testing Kick-off, executive decks and more
• Lead and facilitate discussions and workshops with the customer
• Oversee project management documents, tools and methodologies including but not limited to risk management, change management, scope management, success criteria
• Define, manage, and deliver on customer expectations throughout the implementation process
• Work with teams within Legion to ensure implementation timelines and support SLAs are met
• Recommend best practices for using Legion to help store managers and team member’s to get the most from their Legion investment 
• Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
• Be familiar with compliance and labor laws and how they impact customers
• Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology and the Legion product

Customer Centric Consulting

• Develops long lasting relationships
• Actively set and manage expectations
• Understand, adapt and act within the customer’s organization and culture
• Continually acquires knowledge about our customers and solutions to grow adoption
• Manage difficult situations in a calm and structured way with timely internal and external communication to all levels of individuals
• Understands flexibility and learning how to prepare when needs change

Project Management

• Manage multiple concurrent enterprise projects, leading all implementation project phases
• Identify and manage risks and issues involved in delivering the project
• Ensure project is running on time and to budget
• Provide project updates on a consistent basis to various stakeholders including strategy, adjustments, progress, or early warning on potential delays or priority conflicts
• Provide a seamless implementation journey and business results that drive high adoption
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional presentations for you to lead and facilitate discussions and workshops with customers
• Track relevant artifacts regarding customer success criteria, risk,  change, and scope management
• Work with teams within Legion to ensure support SLAs are met
• Use SmartSheet to create and update project plans and resource requests for varying complexities
• Manage changes to the project scope / timelines with change orders and SOWs, working with Solution Architects to validate the change
• Own project escalations, working with Principal Consulting Manager and Customer Success Manager in support of the customer
• Manage the relationship and coordinate activities across Legion, vendor and customer teams
• Communicates upcoming release themes and dates to the customer

Product Expertise

• Identify, report and prioritize bugs & enhancements
• Gains and maintains core product expertise for end users and configuration
• Grows product knowledge through regular release training
• Communicates upcoming release themes and dates to the customer

YOU WILL DO WELL IN THIS ROLE WHEN YOU…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption
• deliver projects within the budget outlined in the SOW
• demonstrate foresight to align customer expectations and project timelines, ensuring customer KPIs are met
• commit to the sustainability of project management discipline at Legion
• gain and continually grow knowledge of the Legion WFM solutions and best practices
• accept personal responsibility for that quality and timeliness of work
• set personal objectives that meet organizational needs
• are able to meet customer needs while also leading the functions of the PMO
• build positive relationships with peers while working remotely on projects executed across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

REQUIRED SKILLS AND QUALIFICATIONS

• 3+ years experience of enterprise software implementation program and project management
• Workforce Management and/or Retail experience
• Advanced PMP, CAPM or similar certification holder
• Experience with Agile scrum-based project management
• Experience leading implementation partners on a project
• Experience presenting at Executive Steering Committee meetings
• Organized and plans for customer meetings to get effective outcomes and ensure the customer is on track in the project plan
• Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; Superb negotiation and diplomacy skills 

PREFERRED QUALIFICATIONS AND ATTRIBUTES

• Strong background in WFM system deployment methodology and processes
• Experience in operating environments in retail, hospitality, restaurant or other industries  to understand and identify labor challenges that Legion solves
• Experience establishing or improving a Project Management Office (PMO) leveraging AI
• Be familiar with compliance and labor laws and how they impact customers
• Personal passion and fervor for industry-leading next-generation technology 
• Experience training project managers and preparing for certification testing

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Meal Vouchers

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

We are looking for a solutions-driven Operations Specialist to oversee supply and demand & to optimize and strategically propose innovation for our ride-hailing operations in Romania.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

We are looking for an ambitious Operations Specialist to analyze market, operational and financial data provided to form business insights, spot potential for development and recommend changes in the business in order to manage and grow supply and demand for our ride-hailing operations in Romania. You will get to build models and run optimization projects for the continuous improvement of one of our key areas, ranging from Riders to Drivers, to Fleets, Marketplace etc.

You will be working closely with the Operations Manager(s), where your work will have a direct impact on business growth by achieving supply milestones and key metrics.

• Gathering and analyzing data from various sources (rides data, user feedback, financial reports, etc.) to monitor supply/demand performance and create reports with key insights for stakeholders.
• Tracking and developing KPIs (e.g.: ride volumes, driver availability, customer satisfaction, and revenue) and dashboards to monitor real-time company performance.
• Conducting and benchmarking market research to understand trends and compare company performance against competitors.
• Documenting and optimizing business processes to improve operational efficiency and customer experience.
• Developing and recommending scenarios and strategies to support strategic planning and forecasting.
• Leading projects and communicating with cross-functional teams (Product, Marketing, etc.) to ensure operational success and alignment on business goals.

• You have a data-driven mindset and you approach projects methodically, with a background of 1-2+ years of experience in either an analytical position or a project management one.
• You are a strong collaborator with excellent communication skills (both verbal and written) in English and Romanian
• You are skilled in data analysis using tools like Excel/Google Sheets, with nice-to-haves like Looker and/or Tableau.
• You have demonstrated expertise in working with financial data and a proven ability to interpret and analyze numerical information effectively.
• You have a solid understanding of the business landscape, including market trends and competitor analysis - you think strategically and align your analyses with business goals.
• You can prioritize and manage multiple tasks simultaneously, staying well-organized and meeting deadlines.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Your Impact

We are hiring a Director of Technical Support (International) to play a pivotal role in scaling our Tier 1 and Tier 2 Technical Support teams globally. Reporting directly to the Senior Director, Global Support, you will be responsible for building the operational foundation, structure, and cross-functional partnerships necessary to support our rapidly evolving product portfolio across geographical regions.

This role requires a strong technical support leader with deep operational experience, a solid working knowledge of connected device products, a track record of building and transforming teams, and the ability to lead through change. You will shape and implement scalable support processes, drive post-acquisition alignment, and partner closely with Product, Engineering, Sales, Customer Success, and IT to deliver a unified, world-class customer experience.

What You’ll Do

Location: Bucharest, Romania
Direct Reports: 15
In accordance with our updated team guidance, some roles at Axon will now have an in-office expectation of four days per week (Tuesday-Friday), unless there is an approved accommodation.
Reports to: Sr. Director, Global Support

1. Global Support Leadership

• Lead international Tier 1 and Tier 2 Technical Support teams supporting Axon body cameras, TASER devices, Evidence.com, Interview Room, and Fleet solutions.
• Establish and scale a follow-the-sun support model to ensure seamless global coverage and case handoffs across regions.
• Build and develop Axon’s Bucharest Support Center of Excellence, establishing operational rigor, strong leadership, and scalable team structures.
• Coach and develop frontline employees while driving a high-performance, customer-first culture.

2. Operational Excellence & Tier 1 Management

• Drive Tier 1 operational performance including WFM, QA programs, scheduling, and real-time adherence.
• Own core support KPIs including CSAT, SLA adherence, backlog health, escalation rates, and first contact resolution.
• Implement structured operational cadences, reporting, and continuous improvement programs.
• Strengthen Tier 1 → Tier 2 escalation workflows and knowledge transfer.

3. Technical Support & Escalation Leadership

• Provide leadership oversight for Tier 2 troubleshooting across hardware, firmware, networking, mobile, and cloud systems.
• Own escalation management and high-severity incident coordination across Support, Engineering, and Product teams.
• Drive root cause analysis and systemic improvements that improve product reliability and customer experience.
• Ensure strong technical depth and subject matter expertise across Axon product lines.

4. AI, Automation & Support Innovation

• Champion an AI-first approach to support operations through automation, LLM-enabled workflows, and intelligent tooling.
• Identify opportunities to improve agent productivity, troubleshooting workflows, and customer self-service capabilities.
• Partner with Product, Engineering, and internal AI teams to modernize support systems and processes.

5. Cross-Functional Partnership

• Serve as a key support leader partnering with Product, Engineering, Customer Success, and Sales.
• Translate support insights into actionable product feedback and operational improvements.
• Ensure support readiness for new product launches, firmware updates, and platform releases.

What You Bring

• Embodies an #OWNIT mindset when it comes to solving customer problems and leading high-performing teams.
• Demonstrates an AI-first approach to improving support operations and workflows.
• Excellent verbal and written communication skills with strong executive presence.
• Strong knowledge of hardware, networking, mobile devices, and cloud-based platforms.
• Deep understanding of tiered technical support models and contact center operations.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Preferred Qualifications

• 10+ years of experience in technical support or customer operations with 5+ years leading tiered support organizations.
• Experience managing global or international support teams, ideally operating within a follow-the-sun model.
• Experience supporting IoT or connected hardware ecosystems combining devices, networking, and cloud platforms.
• Strong familiarity with CRM systems (Salesforce preferred), CCaaS platforms, WFM tools, and QA programs.
• Experience partnering with Engineering and Product teams on escalations, root cause analysis, and product improvement.
• Strong knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
• Strong knowledge of virtualization and virtual machines, computer/server hardware, operating systems, and storage devices, redundant storage solutions, SSH, and SSO identity providers such as ADFS, Azure, and/or OKTA
• Bachelor’s degree in a technical field preferred

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Senior Consultant 

Hybrid, Bucharest, Romania

JOB OVERVIEW

As a Legion Senior Consultant, you lead the evolution of our implementation methodology, learning from our experiences.  This role also ensures that our Consultants are achieving a level of consulting certification that promotes the goals of our customers, as defined within a statement of work. This is an individual contributor role that is focused on leading the customer to implement well-designed workforce management solutions that streamline operational efficiency. During implementation, you will be configuring, testing, delivering the system and supporting customer training.

RESPONSIBILITIES AND DUTIES 

Sr. Consultant Core Activities

• Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions
• Manage multiple concurrent enterprise projects, leading all implementation project phases
• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Configure Legion products according to the solution blueprint
• Provide configuration reviews and configuration knowledge transfers to the customer
• Assist customers with software testing along with roll-out activities such as data loads and system initialization 
• Deliver live customer training for areas such as training the trainer for administrators and store managers 
• Lead and facilitate discussions and workshops with the customer
• Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc.
• Define, manage, and deliver on customer expectations throughout the implementation process
• Work with teams within Legion to ensure implementation timelines and support SLAs are met
• Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
• Be familiar with compliance and labor laws and how they impact customers
• Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product
• Define, manage, and deliver on customer expectations throughout the implementation process

Customer Centric Consulting

• Providing leading practices to ensure customers are maximizing the value of their Legion solution
• Actively set and manage expectations
• Continually acquire knowledge about our customers and solutions to grow adoption
• Comfortable communicating in considerably demanding situations internally and externally to all levels of colleagues and peer groups in ways that support problem-solving and planning

Consulting Practices

• Implement processes that support the efficient execution of phases within the Legion value-driven implementation methodology
• Define consulting  leading practices and create a strategy that may include product certification and consultant training supported by the Training & Enablement Manager
• Work with the Operations and Solution Architecture to support a Center of Excellence designed to improve organizational performance, maintain standards for consulting, and establish a document repository, governance, and coaching space for consultants
• Understand and prevent scope creep
• Use Legion project management tools to manage configuration tasks assigned within the implementation project plan

Product Expertise

• Product expert in core Legion modules
• Maintain core product expertise for end users and configuration
• Grow product knowledge through regular release training
• Communicate upcoming release themes and dates to the customer
• Identify, report, and prioritize bugs & enhancements

REQUIRED SKILLS AND QUALIFICATIONS

• 5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success 
• Bachelor's degree or equivalent experience
• Highly motivated, enthusiastic team player, driven by delighting customers 
• Exceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trust 
• Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills 

PREFERRED QUALIFICATIONS AND ATTRIBUTES

• 7+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success 
• Workforce management planning experience in a retail environment
• Experience mentoring and training software implementation Consultants

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Meal Vouchers

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

About the opportunity 

In this position, you will be a key contributor to our financial operations. You will ensure high-quality financial data management using NetSuite and provide critical support to the Head of Finance CEE. This is an ideal role for an accountant with 3–5 years of experience who thrives in a tech-forward, international environment.

What will you do?

• Maintain and update the general ledger, ensuring all entries are accurate and compliant with local standards.
• Manage Accounts Payable (AP) and Accounts Receivable (AR) processes within NetSuite.
• Assist in the monthly, quarterly and year-end closing procedures.
• Perform detailed bank reconciliations and monitor daily cash flow.
• Prepare mandatory tax filings (VAT, VIES, SAF-T etc.) and ensure compliance with Romanian fiscal regulations.
• Support the Head of Finance CEE with ad-hoc financial analysis and reporting.
• Continuously optimize NetSuite workflows to increase departmental efficiency.

What will you bring to the team?

• Experience: 3–5 years of solid accounting experience.
• Software: Proven proficiency in NetSuite ERP (mandatory) and Advanced Excel.
• Education: Degree in Finance, Accounting, or a similar field. CECCAR certification is a plus.
• Languages: Fluency in English is essential for daily collaboration with international stakeholders.
• Soft Skills: Analytical mindset, proactivity, and the ability to work effectively in a hybrid, fast-paced setup.
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you

• Flexible Work: A balanced hybrid work model.
• Health & Wellness: Private medical insurance.
• Meal Tickets: Monthly lunch allowance via meal vouchers.
• Environment: The opportunity to work for a global leader in AdTech with a vibrant and inclusive culture.

Please submit your CV in English.

WHAT YOU'LL DO

Our Data Scientist, AI Deployment team is a group of creative technical experts who design and build end-to-end machine learning solutions that power 1-to-1 personalization for some of the world's leading brands. In this role, you will:

• Design ML use cases from the ground up — scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success
• Build and own the full ML pipeline —  taking customers' raw data through transformation, model training, and activation, so that model decisions are delivered to personalize experiences for millions of end users
• Drive customer success by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes
• Extend product capabilities by developing features and tools that support the broader AI deployment team and scale what's possible across engagements
• Partner with the Braze Product team to refine and advance Braze's reinforcement learning algorithms, pushing the self-learning capabilities of the platform forward
• Shape BrazeAI product strategy and roadmap by bringing customer-facing insights and deep technical expertise to the table

WHO YOU ARE

• Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
• Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
• Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
• Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
• Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
• Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
• Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
• Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
• Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

FX Sales Team Lead

Ebury Bucharest office - office based 

Our Heads of Desks (HoD) = Sales Team Leaders are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.
A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energize and ignite performance on the sales floor.

About the Job
With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market.
You will be joining an established team and will benefit from a proven business model and support infrastructure.

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
• Pitching and closing deals with prospective clients, by phone and face to face meetings
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
• Provide accurate forecasting of expected sales volume
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk
• Ensure adherence to company wide sales methodology and sales administration processes
• Be involved in the recruitment, onboarding and training of new team members.

You…

• Have a track record of sales management within B2B FX or other cross-border financial services
  (e.g. import lending, export lending, international payments and collections, cash management)
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills
• Will have demonstrable ability to mentor, coach and develop people
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers
• Speak fluent Romanian & English

Why Ebury? 

• Generous commission structure and unlimited earning potential 
• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Sales Boot Camps.
• Career development and progression: Some of our most experienced sales professionals with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Sales Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Bucharest Office: A fantastic location with excellent transport links.

Click the ‘Apply’ Today and discover your potential at Ebury!

#LI-RF1

#LI-ONSITE

FX Sales Team Lead

Ebury Bucharest office - office based 

Our Heads of Desks (HoD) = Sales Team Leaders are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.
A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energize and ignite performance on the sales floor.

About the Job
With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market.
You will be joining an established team and will benefit from a proven business model and support infrastructure.

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
• Pitching and closing deals with prospective clients, by phone and face to face meetings
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
• Provide accurate forecasting of expected sales volume
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk
• Ensure adherence to company wide sales methodology and sales administration processes
• Be involved in the recruitment, onboarding and training of new team members.

You…

• Have a track record of sales management within B2B FX or other cross-border financial services
  (e.g. import lending, export lending, international payments and collections, cash management)
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills
• Will have demonstrable ability to mentor, coach and develop people
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers
• Speak fluent Romanian & English

Why Ebury? 

• Generous commission structure and unlimited earning potential 
• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Sales Boot Camps.
• Career development and progression: Some of our most experienced sales professionals with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Sales Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Bucharest Office: A fantastic location with excellent transport links.

Click the ‘Apply’ Today and discover your potential at Ebury!

#LI-RF1

#LI-ONSITE

Senior FX Sales Executive

Ebury Bucharest - Office based

*Exceptional on target earnings potential*

Our Senior Sales Executives are the heartbeat of our sales floor, experts in what they do and role models for how they do it. You’ve put in the hours building client relationships, building your knowledge and building your reputation. Now you’re ready to step up onto a bigger stage to showcase your sales talents with an international brand, inspiring the next generation of sales people at Ebury as you lead the charge for new business. 

About the Job

As a Senior Sales Executive, you’ll be focused on building your career in sales, driven by targets and a highly competitive commission structure while making a lasting impression on a vast client base.  

• Originate new business targeting client prospects (£50M+ turnover).
• Sell cash management, FX hedging and payment products.
• Understand the client's business, strategy and challenges to provide the best Ebury solution for their situation.
• Support our strong client relationship/servicing culture through on-going customer contact, written call reports via Salesforce, quality customer service and superior product knowledge

You…

• Have a track record of sales management within B2B FX or other cross-border financial services
  (e.g. import lending, export lending, international payments and collections, cash management)
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills
• Will have demonstrable ability to mentor, coach and develop people
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers
• Speak fluent Romanian & English

Why Ebury? 

• Generous commission structure and unlimited earning potential 
• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Dealing Boot Camps.
• Career development and progression: Some of our most experienced dealers with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Senior Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Bucharest Office: A fantastic location with excellent transport links.

Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Ray Farncombe

#LI-RF1
#LI-ONSITE

Senior FX Sales Executive

Ebury Bucharest - Office based

*Exceptional on target earnings potential*

Our Senior Sales Executives are the heartbeat of our sales floor, experts in what they do and role models for how they do it. You’ve put in the hours building client relationships, building your knowledge and building your reputation. Now you’re ready to step up onto a bigger stage to showcase your sales talents with an international brand, inspiring the next generation of sales people at Ebury as you lead the charge for new business. 

About the Job

As a Senior Sales Executive, you’ll be focused on building your career in sales, driven by targets and a highly competitive commission structure while making a lasting impression on a vast client base.  

• Originate new business targeting client prospects (£50M+ turnover).
• Sell cash management, FX hedging and payment products.
• Understand the client's business, strategy and challenges to provide the best Ebury solution for their situation.
• Support our strong client relationship/servicing culture through on-going customer contact, written call reports via Salesforce, quality customer service and superior product knowledge

You…

• Have a track record of sales management within B2B FX or other cross-border financial services
  (e.g. import lending, export lending, international payments and collections, cash management)
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills
• Will have demonstrable ability to mentor, coach and develop people
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers
• Speak fluent Romanian & English

Why Ebury? 

• Generous commission structure and unlimited earning potential 
• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Dealing Boot Camps.
• Career development and progression: Some of our most experienced dealers with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Senior Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Bucharest Office: A fantastic location with excellent transport links.

Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Ray Farncombe

#LI-RF1
#LI-ONSITE

WHAT YOU’LL DO

The Global Tax team at Braze manages direct and indirect tax compliance, provision, and planning across our US and international footprint to support a high-growth, public SaaS company. Based in Bucharest, Romania, this Senior Tax Analyst will be a key contributor to VAT and US sales & use tax compliance, global income tax provision (ASC 740), and direct tax filings. You will partner closely with Accounting, FP&A, Legal, Billing, and Operations to ensure compliant, scalable tax processes that keep pace with our global expansion.

Responsibilities:

• Prepare, review, and file timely and accurate indirect tax returns, including US sales and use tax and VAT, including payments, reconciliations, and maintenance of the compliance calendar.
• Determine taxability for SaaS/software, digital services, and professional services; maintain tax codes and product taxability matrices; support nexus assessments, registrations, and deregistrations in new and existing jurisdictions.
• Reconcile indirect tax and income tax accounts to the general ledger; perform month-end close activities, prepare journal entries, and resolve variances.
• Support audits and inquiries from US state/local and tax authorities (ANAF), including data gathering, analysis, and drafting responses.
• Assist with quarterly and annual global income tax provision under ASC 740, including current and deferred tax calculations, book-to-tax differences, ETR analyses, and financial statement disclosures.
• Support preparation of direct income tax returns and estimated payments for US federal and state and non-US corporate income taxes in collaboration with external advisors.
• Maintain and enhance SOX-compliant tax processes and internal controls; document procedures and drive continuous process improvements and automation across provision and compliance.
• Partner cross-functionally to review contracts, billing flows, and new product/market launches for tax implications; advise on VAT place-of-supply, reverse charge, digital services regimes, and US sales tax exemptions and certificate management.
• Provide data and analytics for tax forecasting, cash tax planning, balance sheet rollforwards, and operational dashboards; ensure data integrity across ERP and billing systems.
• Contribute to ad hoc projects, including tax technology enablement (ERP/tax engine integrations), transfer pricing data support, M&A due diligence and integration, and global tax registrations.

WHO YOU ARE

• Bachelor’s degree in Accounting, Finance, Economics, or related field; advanced degree or professional certification (e.g., CECCAR, ADIT, CPA) is a plus.
• 5+ years of progressive corporate tax experience in a multinational environment or Big Four/shared services, with hands-on indirect tax compliance (VAT and US sales & use) and exposure to direct income tax.
• Strong knowledge of VAT rules (e.g., place of supply, reverse charge, OSS/IOSS, invoicing requirements) and practical experience with multi-state US sales & use tax compliance.
• Working knowledge of US GAAP and ASC 740; experience supporting quarterly/annual income tax provision preferred.
• Familiarity with SOX/internal controls and public-company close timelines.
• Proficiency with Excel/Google Sheets and comfort extracting and transforming large datasets from ERP/billing systems; experience with BI/reporting tools and tax engines (e.g., Vertex, Avalara) and tax provision/compliance software is a plus.
• Excellent analytical, problem-solving, and communication skills; ability to translate complex tax concepts for non-tax stakeholders and influence cross-functional decisions.
• Highly organized self-starter who can manage multiple deadlines across time zones and collaborate effectively with internal teams, external advisors, and tax authorities.
• Strong written and verbal English language skills are essential.

We’re looking for an experienced Business Development Manager to join our Bolt for Business team in Bucharest, Romania. You’ll drive our sales growth, reach out to businesses, meet clients, pitch, negotiate, and close deals for mid-sized businesses.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

As a Business Development Manager, you'll have an in-depth understanding of SMB and SME clients, establish strong connections, and confidently demonstrate the features and benefits of our B2B offering. 

This role is a good match for you if you have sales experience in a fast-paced company and are keen to be part of a team responsible for amplifying Bolt Business's success and supporting our ambitious growth and expansion plans.

• Managing the sales funnel, including processing leads, prospecting, cold calling, closing deals, and building up a well-balanced pipeline while ensuring qualitative top-of-funnel inputs and high conversion rates to meet the output goals.
• Setting up thought-through outreach strategies to establish strong customer relationships with medium businesses and ensuring the successful completion of newly acquired deals.
• Achieving growth and hitting sales targets (leveraging the benefits of an uncapped commission scheme) by implementing effective strategies, identifying and targeting potential customers, and analysing and optimising performance.
• Sharing regular updates on the overall business progress and successes with the management team.
• Providing market feedback to the Product team and playing an essential role in developing our solutions based on businesses' needs.
• Monitoring emerging markets, identifying new opportunities, and promptly responding to market shifts and challenges by removing existing obstacles.

• You have at least 3 years of experience in fast-paced B2B sales, with strong professional expertise in selling business services to SMEs and mid-sized businesses. Having a degree is advantageous.
• You’re passionate about sales and consistently achieve ambitious targets, driven by a results-oriented mindset and a commitment to exceeding expectations.
• You have a proven track record of sourcing and successfully closing mid-market clients and excel in driving revenue growth.
• You can effectively communicate in English and the local language, efficiently network, and build meaningful relationships with internal and external stakeholders.
• You demonstrate a highly data-driven, analytical mindset and are an experienced CRM user (preferably Salesforce) who can examine data to optimise your activities.
• Your hands-on work demonstrates a high level of initiative in actively seeking solutions to challenges and a strong sense of ownership.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for a solutions-driven Senior Operations Specialist to oversee supply and demand & to optimize and strategically propose innovation for our ride-hailing operations in Romania.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

We are looking for an ambitious Senior Operations Specialist to analyze market, operational and financial data provided to form business insights, spot potential for development and recommend changes in the business in order to manage and grow supply and demand for our ride-hailing operations in Romania. You will get to build models and run optimization projects for the continuous improvement of one of our key areas, ranging from Riders to Drivers, to Fleets, Marketplace etc.

You will be working closely with the Operations Manager(s), where your work will have a direct impact on business growth by achieving supply milestones and key metrics.

• Gathering and analyzing data from various sources (rides data, user feedback, financial reports, etc.) to monitor supply/demand performance and create reports with key insights for stakeholders.
• Tracking and developing KPIs (e.g.: ride volumes, driver availability, customer satisfaction, and revenue) and dashboards to monitor real-time company performance.
• Conducting and benchmarking market research to understand trends and compare company performance against competitors.
• Documenting and optimizing business processes to improve operational efficiency and customer experience.
• Developing and recommending scenarios and strategies to support strategic planning and forecasting.
• Leading projects and communicating with cross-functional teams (Product, Marketing, etc.) to ensure operational success and alignment on business goals.

• You have a data-driven mindset and you approach projects methodically, with a background of minimum 3-4 years of experience in either a highly analytical position or a project management one.
• You are a strong collaborator with excellent communication skills (both verbal and written) in English and Romanian
• You are skilled in data analysis using tools like Excel/Google Sheets, with nice-to-haves like Looker and/or Tableau.
• You have demonstrated expertise in working with financial data and a proven ability to interpret and analyze numerical information effectively.
• You have a solid understanding of the business landscape, including market trends and competitor analysis - you think strategically and align your analyses with business goals.
• You can prioritize and manage multiple tasks simultaneously, staying well-organized and meeting deadlines.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

WHAT YOU'LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Field Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

• Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
• Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
• Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
• Contribute to shaping Braze's product strategy and roadmap through customer-facing insights and technical expertise
• Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

• Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
• Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
• Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
• Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
• Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
• Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
• Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
• Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
• Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

WHAT YOU'LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Field Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

• Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
• Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
• Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
• Contribute to shaping Braze's product strategy and roadmap through customer-facing insights and technical expertise
• Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

• Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
• Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
• Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
• Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
• Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL and pipeline optimization, or reinforcement learning algorithms
• Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
• Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
• Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
• Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like 

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?