The Opportunity

As we continue to expand and transform the primary care experience, we’re looking for a Shift Lead (internally known as Practice Coordinator) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth.

You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members
• Provide team support and leadership through training, coaching, and mentoring of team members and team recognition
• Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics
• Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts
• Support the financial health of the practice through office budget review and managing copay and revenue cycle
• Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed
• In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health
• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered
• Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs

What you’ll need:

• At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare
• Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams 
• Strong written and verbal communication skills 
• Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)
• Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided)
• Proven track record of leading successful change management and process improvement efforts preferred
• Experience in healthcare, with a solid understanding of billing and insurance, is preferred

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ 

This is a full-time role, working 40 hours per week, based in-person with our team and patients at 50 Staniford office location in Boston, MA. 

The Opportunity

As we continue to expand and transform the primary care experience, we’re looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth.

You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members
• Provide team support and leadership through training, coaching, and mentoring of team members and team recognition
• Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics
• Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts
• Support the financial health of the practice through office budget review and managing copay and revenue cycle
• Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed
• In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health
• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered
• Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs

What you’ll need:

• At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare
• Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams 
• Strong written and verbal communication skills 
• Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)
• Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided)
• Proven track record of leading successful change management and process improvement efforts preferred
• Experience in healthcare, with a solid understanding of billing and insurance, is preferred

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ 

This is a full-time role, working 40 hours per week, based in-person with our team and patients at 50 Staniford office location in Boston, MA. 

The Opportunity:

The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone.

Employment type:

• Full time 40 hours including evenings and weekends

What you’ll be working on:

• Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with both virtual and in-office teammates via daily huddles
• Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually

Education, licenses, and experiences required for this role:

• Completed an accredited FNP program with a national certification 
• In the past 5 years, practiced as an Advanced Practitioner for at least:
• 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) 
• Currently licensed in MA with ability to obtain additional state licenses
• Ability to work weekday and weekend shifts (every other Saturday AND or Sunday required)
• Current shifts range from (6am-5pm EST, 7am-6pm EST, 8am-7pm EST, 11am-10pm EST, 1pm-12am EST)
• Excellent clinical and communication skills 

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time virtual role. 

One Medical is committed to fair and equitable compensation practices.

The base hourly range for this role is $59.10 to $65.50 per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit https://www.onemedical.com/careers/.

Employment type:

• Full time 

What you'll be working on:

• Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits
• Treating patients in-office or in testing centers as well as conducting occasional tele-health visits
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams 
• Utilization of your specific clinical training and opportunities to perform in-office procedures 
• Supervising one or more NP or PA colleagues
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Education, licenses, and experiences required for this role:

• Enrolled in, or have completed, an accredited Internal or Family Medicine residency program
• Practiced at least 2 of the last 5 years in an outpatient primary care setting
• Board Certified in Internal or Family Medicine, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date 
• State licensed in Massachusetts, obtained before your One Medical start date

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time role based in Boston, Massachusetts. 

One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $252,000 to $267,800 per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants, and/or benefits. For more information, visit https://www.onemedical.com/careers/.

Employment type:

• Full time 

What you’ll be working on:

• Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits
• Treating patients in-office or in testing centers as well as conducting occasional tele-health visits
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams 
• Utilization of your specific clinical training and opportunities to perform in-office procedures 
• Supervising one or more NP or PA colleagues
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Education, licenses, and experiences required for this role:

• Enrolled in, or have completed, an accredited Family Medicine or Medicine/Pediatrics residency program
• Practiced at least 2 of the last 5 years in an outpatient primary care setting seeing all ages (0+)
• Board certified in Family Medicine or Medicine/Pediatrics, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date 
• State licensed in Massachusetts, obtained before your One Medical start date

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time role based in Boston, MA

One Medical is committed to fair and equitable compensation practices.

The base salary range for this role is $252,000 to $267,800 per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants, and/or benefits. For more information, visit https://www.onemedical.com/careers/.

The Opportunity:

The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone.

Employment type:

• Full time 40 hours including evenings and weekends

What you’ll be working on:

• Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with both virtual and in-office teammates via daily huddles
• Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually

Education, licenses, and experiences required for this role:

• Completion of Master’s Degree in an accredited physician assistant program (MSPAS) and is maintaining an active NCCPA certification
• In the past 5 years, practiced as a Physician Assistant for at least:
• 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) 
• Currently licensed in MA with ability to obtain additional state licenses
• Ability to work weekday and weekend shifts (every other Saturday AND or Sunday required)
• Current shifts range from (1pm - 10pm EST, 1pm-12am EST)
• Excellent clinical and communication skills 

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time virtual role. 

One Medical is committed to fair and equitable compensation practices.

The base hourly range for this role is $59.10 to $65.50 per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit https://www.onemedical.com/careers/.

Employment type:

• Per diem, hourly clinician role
• Considered Casual employment
• 8-23 patient care hours per week

What you'll be working on:

• Seeing patients with a broad array of patient needs; conducting a mix of acute, chronic, and well visits (not a panel-building role)
• Treating patients in-office as well as conducting occasional tele-health visits
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams 
• Utilization of your specific clinical training and opportunities to perform in-office procedures 

 One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

Education, licenses, and experiences required for this role:

• Completed an accredited NP program with a national certification 
  
• In the past 5 years, practiced as an Advanced Practitioner for at least: 
  • 2 years in an outpatient primary care setting, OR
  • 1 year in an outpatient primary care setting, coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting
• State licensed in MA, obtained by your One Medical start date

Benefits 

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%
• UpToDate Subscription - An evidence-based clinical research tool
• One Medical Issued laptop (to allow for secure access to our EHR)

This is an hourly role across multiple office locations in Boston, MA.

One Medical is committed to fair and equitable compensation practices.

The hourly rate for this role is $84.00. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

Employment type:

• Per diem, hourly clinician role
• Considered Casual employment
• 8-23 patient care hours per week

What you'll be working on:

• Seeing patients with a broad array of patient needs; conducting a mix of acute, chronic, and well visits (not a panel-building role)
• Treating patients in-office as well as conducting occasional tele-health visits
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams 
• Utilization of your specific clinical training and opportunities to perform in-office procedures 

 One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

Education, licenses, and experiences required for this role:

• Completed an accredited NP or PA program with a national certification 
  
• In the past 5 years, practiced as an Advanced Practitioner for at least: 
  • 2 years in an outpatient primary care setting, OR
  • 1 year in an outpatient primary care setting, coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting
• State licensed in MA, obtained by your One Medical start date

Benefits 

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%
• UpToDate Subscription - An evidence-based clinical research tool
• One Medical Issued laptop (to allow for secure access to our EHR)

This is an hourly role across multiple office locations in Boston, MA.

One Medical is committed to fair and equitable compensation practices.

The hourly rate for this role is $84.00. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

Employment type:

• “Casual Employee” (per diem, hourly clinician role)
• 8-23 patient care hours per week
• Benefits ineligible

What you'll be working on:

• Seeing patients with a broad array of patient needs; conducting a mix of acute, chronic, and well visits (not a panel-building role)
• Treating patients in-office as well as conducting occasional tele-health visits
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams 
• Utilization of your specific clinical training and opportunities to perform in-office procedures 

Education, licenses, and experiences required for this role:

• Enrolled in, or have completed, an accredited Internal or Family Medicine residency program
  • Practiced at least 2 of the last 5 years in an outpatient primary care setting
• Board Certified in Family Medicine or Internal Medicine. If not yet Board Certified, must presently be a Board Eligible Family Medicine or Internal Medicine Resident, or have completed a Family Medicine or Internal Medicine Residency Program within the last calendar year and scheduled to take the next available Board Exam
• State licensed in Massachusetts, obtained before your One Medical start date

 One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%
• UpToDate Subscription - An evidence-based clinical research tool
• One Medical Issued laptop (to allow for secure access to our EHR)
• Sick Time PTO eligible in accordance with local requirement

This is an hourly role based in Boston, Massachusetts.

One Medical is committed to fair and equitable compensation practices.

The hourly rate for this role is $150.00. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

The Opportunity

As a Float Phlebotomist/Front Desk Assistant at One Medical (internally called Lab Services Specialist/ Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc.
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or task

One Medical is committed to fair and equitable compensation practices.

The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in office supporting South End, 50 Staniford, FiDi at 53 State, Copley Square, Seaport and Fenway offices in Boston, MA.   Float Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Locations and schedule are subject to change. 

Employment type:

• Full time 

What you’ll be working on:

• Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits
• Treating patients in-office or in testing centers as well as conducting occasional tele-health visits
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams 
• Utilization of your specific clinical training and opportunities to perform in-office procedures 
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Education, licenses, and experiences required for this role:

• Completed an accredited FNP or PA program with a national certification
• In the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 1 year in an outpatient primary care setting seeing patients of all ages (0+), coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting seeing patients of all ages (0+)
• State licensed in Massachusetts, obtained before your One Medical start date

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time role based in Boston, MA.

One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $145,400 to $154,500 per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants, and/or benefits. For more information, visit https://www.onemedical.com/careers/.

The Opportunity

As a Float Medical Assistant (internally called Lab Services Specialist/ Member Support Specialist) at One Medical, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or task

One Medical is committed to fair and equitable compensation practices.

The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in our Seaport, 50 Staniford, FiDi, Copley, South End, and Fenway offices in Boston, MA.   Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Location and schedules are subject to change. 

Employment type:

• Full time 

What you’ll be working on:

• Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits
• Treating patients in-office or in testing centers as well as conducting occasional tele-health visits
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams 
• Utilization of your specific clinical training and opportunities to perform in-office procedures 
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Education, licenses, and experiences required for this role:

• Completed an accredited FNP or PA program with a national certification
• In the past 5 years, practiced as an Advanced Practitioner for at least:
  • 2 years in an outpatient primary care setting, OR 1 year in an outpatient primary care setting, coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting
• State licensed in Massachusetts, obtained before your One Medical start date

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time role based in Boston, MA.

One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $145,400 to $154,500 per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants, and/or benefits. For more information, visit https://www.onemedical.com/careers/.

Employment type:

• “Casual Employee” (per diem, hourly clinician role)
• 8-23 patient care hours per week
• Benefits ineligible

What you'll be working on:

• Seeing patients with a broad array of patient needs; conducting a mix of acute, chronic, and well visits (not a panel-building role)
• Treating patients in-office as well as conducting occasional tele-health visits
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams 
• Utilization of your specific clinical training and opportunities to perform in-office procedures 

Education, licenses, and experiences required for this role:

• Enrolled in, or have completed, an accredited Internal or Family Medicine residency program
  • Practiced at least 2 of the last 5 years in an outpatient primary care setting
• Board Certified in Family Medicine or Internal Medicine. If not yet Board Certified, must presently be a Board Eligible Family Medicine or Internal Medicine Resident, or have completed a Family Medicine or Internal Medicine Residency Program within the last calendar year and scheduled to take the next available Board Exam
• State licensed in Massachusetts, obtained before your One Medical start date

 One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%
• UpToDate Subscription - An evidence-based clinical research tool
• One Medical Issued laptop (to allow for secure access to our EHR)
• Sick Time PTO eligible in accordance with local requirement

This is an hourly role based in Boston, Massachusetts.

One Medical is committed to fair and equitable compensation practices.

The hourly rate for this role is $150.00. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match ($140k-300k/annually with production)
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Position Summary

Focus is seeking a litigation attorney to join our in-house Legal team as Assistant Vice President, Senior Associate Counsel – Litigation. Under the direction of senior members of the Focus Legal team, in this newly-created role, you will support a rapidly growing organization by helping to manage a range of commercial, business and employment-related claims and disputes, including mediations, arbitrations, administrative claims and litigation. You will work closely with internal stakeholders and outside counsel, with a particular focus on responding to subpoena and third-party record requests, assisting in the assessment, defense and resolution of disputes, and supporting insurance carrier claims and correspondence. This role is ideal for a detail-oriented, business-minded litigation attorney who thrives in a fast-paced environment and is eager to build and grow an in-house litigation practice.

This role can be based in St. Louis, MO (preferred); New York, NY; Boston, MA.

Primary Responsibilities

Litigation & Dispute Support

• Support management and resolution of claims and disputes, including drafting and reviewing claims, pleadings, motions, correspondence and internal matter summaries.
• Coordinate with Focus Legal and business teams, and outside counsel, on assessment, defense and resolution strategy in the context of demands, mediations, arbitrations, administrative claims and litigation.
• Lead administration of dispute-related processes, including insurance notices and claims management, document production, litigation holds, internal status reporting and budgeting.
• Assist with internal fact-gathering and review of case-related materials.

Insurance Coverage & Carrier Updates

• Assist with insurance claim notifications and maintenance of carrier contact information and correspondence files.
• Prepare and deliver periodic updates to insurance carriers on case status, key developments, budgets and upcoming milestones, working with supervising attorneys and outside counsel.
• Coordinate collection and sharing of pleadings, discovery, invoices and other supporting materials requested by carriers, consistent with confidentiality and privilege requirements.
• Help track defense costs and other coverage-related information needed for reporting and internal review.

Subpoenas & Third-Party Records Requests

• Support intake and tracking for subpoenas and third-party discovery/records requests.
• Review and help draft responses, ensuring alignment with legal requirements, internal policies and privacy obligations.
• Coordinate document collection and production with internal partners (e.g., IT, Human Resources, Compliance, etc.).
• Communicate with issuing counsel and agencies on scope and timing under guidance from supervising attorneys.
• Maintain accurate logs and reporting for subpoenas, records requests and related productions.

Discovery, Document Management & Legal Holds

• Assist with document review, including identifying responsiveness, confidentiality and privilege issues.
• Help evaluate and flag confidentiality and privilege risks, and support privilege log preparation as needed.
• Support implementation and administration of legal holds, including tracking acknowledgements and coordinating with custodians.

Matter Management & Process

• Track deadlines, filings, and matter calendars, and escalate issues promptly as needed.
• Help maintain and improve processes, templates, and matter-management tools.

Cross-Functional Partnership & Communications

• Partner with Focus’ compliance, operations, human resources and business teams to gather information, coordinate responses, and provide practical legal support.
• Assist in preparing periodic updates on litigation trends, risks, and outcomes for internal stakeholders.

Qualifications

• Juris Doctor (J.D.) from an accredited law school.
• Active attorney’s license in good standing in relevant jurisdiction(s).
• 2–5+ years of legal experience with a strong foundation in litigation (law firm, government, or in-house). Experience in the registered investment adviser / financial services space is a plus.
• Strong legal writing and analytical skills.
• Familiarity with civil procedure, discovery rules, and privilege concepts.
• Comfort with eDiscovery workflows and common matter-management or document-review tools (experience with specific platforms is helpful but not required).
• Experience supporting subpoena responses and third-party records requests.
• Demonstrated ability to manage insurance carrier reporting and coverage-related communications in connection with litigation is a plus.
• Ability to exercise sound judgment and maintain confidentiality of highly sensitive matters.
• Comfortable in a fast-paced environment and able to adapt to changing priorities.
• Proactive problem solver with strong follow-through and a service mindset.
• Excellent organization and attention to detail, with the ability to manage multiple priorities and deadlines.
• Strong ability to collaborate cross-functionally with business leaders and stakeholders.
• Exceptional written and verbal communication skills, with the ability to convey complex legal concepts to both legal and non-legal audiences.

This position is an exempt position. The annualized base pay range for this role is expected to be between $125,000–$135,000 base salary compensation range. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant’s skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education.

#LI-SF1

Location:  Newark, NJ

Job Summary: 
The position is responsible for supporting sales and account management while marketing and ‘selling in’ various patient engagement and educational programs to both current clients and new physician offices, specialty provider groups, and hospitals.  This position is intended to learn different aspects of the sales process, support administratively, and have some opportunity to sell to build growth individually and as a teammate.  

 What You’ll Do: 

• Creatively execute sales activities, trainings, site surveys and sales support to meet business objectives  

• Prospecting new customers including in-person, email, and phone outreach according to business needs  

• Develop strategies and enhance relationships with physician offices and specialty group practices in assigned territory – across all communication (phone, email, virtual, In-person) 

• Proactively identify opportunities for expansion and collaborate with sales and implementation teams to ensure seamless execution 

• Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations and outreach daily 

• Follow-up to ensure effective and timely communication on all sales related activities  

• Daily use of Salesforce.com to record all sales activity, submit onboarding cases and prospecting 

• Stay up to date on customer needs and the competitive landscape. Intellectually curious and demonstrated research of issues impacting the medical community as well as industry trends  

• Learning and using marketing material to maximize sales effectiveness and efficiency  

• Team and collaboration: establishing and maintaining effective working relationships with internal support departments 

• Attend and participate effectively in territory, regional and national sales meetings as well as attend and support trade shows  

• Communicate and collaborate with sales teammates on specified quarterly goals and achievements  

 What We Need:  

• Associate or bachelor's degree or equivalent professional sales experience 

• 6+ months of professional experience (includes internships); ideal candidate can provide goals and how they reached those goals consistently in professional experience 

• Proficient in Microsoft Word, Excel, Outlook 

• An entrepreneurial “own the business” work ethic is critical 

• Vehicle is required for this position  

 Desired Qualifications:  

• Experience in using Salesforce 

 What You'll Need to Succeed: 

• Persuasive—A convincing communicator and presenter 

• Self-Starter—Excels working independently 

• Highly Organized— Effective time management, organization and multi-tasking skills. 

• Goal Oriented—Possesses a winning competitive spirit 

• Resourceful—Clever, industrious and adapts quickly Self-Assured—Exhibits and inspires confidence 

• Integrity – Provides accurate information to customers and corporate personnel 

• Strong Communicator – Exhibits very strong verbal and written communication skills Positive “Can Do” Attitude 

• Professional – we are presenting to Doctors, Hospital marketers and medical professionals and a demeanor of professionalism, diplomacy, sensitivity, and tact is key 

• Self-motivation, strong ambition, and interest in directly impacting business results 

• Resourcefulness, multi-tasking skills, and creative problem-solving skills 

• Resiliency and ability to overcome challenges, sound business judgment 

• Passion for relationship building and building trusted partnerships 

Base Salary Band: $60,000 - $70,000
 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. 

Location:  Boston, MA

Job Summary: 
The position is responsible for supporting sales and account management while marketing and ‘selling in’ various patient engagement and educational programs to both current clients and new physician offices, specialty provider groups, and hospitals.  This position is intended to learn different aspects of the sales process, support administratively, and have some opportunity to sell to build growth individually and as a teammate.  

 What You’ll Do: 

• Creatively execute sales activities, trainings, site surveys and sales support to meet business objectives  

• Prospecting new customers including in-person, email, and phone outreach according to business needs  

• Develop strategies and enhance relationships with physician offices and specialty group practices in assigned territory – across all communication (phone, email, virtual, In-person) 

• Proactively identify opportunities for expansion and collaborate with sales and implementation teams to ensure seamless execution 

• Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations and outreach daily 

• Follow-up to ensure effective and timely communication on all sales related activities  

• Daily use of Salesforce.com to record all sales activity, submit onboarding cases and prospecting 

• Stay up to date on customer needs and the competitive landscape. Intellectually curious and demonstrated research of issues impacting the medical community as well as industry trends  

• Learning and using marketing material to maximize sales effectiveness and efficiency  

• Team and collaboration: establishing and maintaining effective working relationships with internal support departments 

• Attend and participate effectively in territory, regional and national sales meetings as well as attend and support trade shows  

• Communicate and collaborate with sales teammates on specified quarterly goals and achievements  

 What We Need:  

• Associate or bachelor's degree or equivalent professional sales experience 

• 6+ months of professional experience (includes internships); ideal candidate can provide goals and how they reached those goals consistently in professional experience 

• Proficient in Microsoft Word, Excel, Outlook 

• An entrepreneurial “own the business” work ethic is critical 

• Vehicle is required for this position  

 Desired Qualifications:  

• Experience in using Salesforce 

 What You'll Need to Succeed: 

• Persuasive—A convincing communicator and presenter 

• Self-Starter—Excels working independently 

• Highly Organized— Effective time management, organization and multi-tasking skills. 

• Goal Oriented—Possesses a winning competitive spirit 

• Resourceful—Clever, industrious and adapts quickly Self-Assured—Exhibits and inspires confidence 

• Integrity – Provides accurate information to customers and corporate personnel 

• Strong Communicator – Exhibits very strong verbal and written communication skills Positive “Can Do” Attitude 

• Professional – we are presenting to Doctors, Hospital marketers and medical professionals and a demeanor of professionalism, diplomacy, sensitivity, and tact is key 

• Self-motivation, strong ambition, and interest in directly impacting business results 

• Resourcefulness, multi-tasking skills, and creative problem-solving skills 

• Resiliency and ability to overcome challenges, sound business judgment 

• Passion for relationship building and building trusted partnerships 

Base Salary Band: $60,000 - $70,000
 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. 

Engineering Manager, Encounters Intelligence

AcuityMD is a software and data platform that accelerates adoption of medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients.

We are a team of agentic builders who rely heavily on AI development practices to accelerate our ability to deliver value to our customers. We believe in extreme ownership and agency, where every engineer takes responsibility for working throughout the organization to land impact with customers. We're a close-knit team that enables high levels of autonomy by constantly communicating our intentions, sharing problems and learnings, and helping each other learn and grow.

We are looking for a strongly technical and empathetic engineering leader for our growing Encounters Intelligence team. Reporting to the Head of Engineering, you will be instrumental in developing our most critical data product, growing and coaching the team, and charting a roadmap of technical investments to achieve our product goals. You will join the engineering leadership team to help shape the culture, processes, and tools across engineering.

We are looking for a technical systems thinker and a visionary, but execution-oriented leader for this highly impactful role. We believe the important aspects of software are deep in the details and lead-from-the-front managers who have an in-depth understanding of their team’s mission, product, and software and its connection to our overall company strategy truly thrive in our environment.

The Team

The Encounters Intelligence Team is on a mission to provide the most accurate, timely, and comprehensive view of medical reality to enable our MedTech customers to effectively turn cutting edge medical technologies that could help people into technologies that do help people. We thrive on the challenge of turning the complexity of the healthcare system into simple, actionable intelligence through deep domain expertise, careful modeling, and rapid iteration.

The challenges include modeling & harmonizing the procedural data across the entire US using a combination of diverse and overlapping sources, automated data validation without access to a ground truth dataset, building systems and frameworks to deploy, scale, manage and monitor ML models and forecasting algorithms for procedure and sales volume at the individual doctor, procedure, and device levels throughout the US.

Responsibilities

• Partner closely with our Product, Product Marketing, and Commercial teams to prioritize a research and implementation roadmap to maximize the value of our Encounters data product to customer use cases
• Develop a technical vision and roadmap with the engineering team to accelerate the delivery of valuable customer use cases
• Contribute meaningfully to the growth of each engineer individually and to the team’s overall operating capability
• Be a strong voice for technical excellence, a passionate advocate for thoughtful, customer-oriented software design, and a mentor and coach who inspires engineers to grow
• Drive initiatives across our engineering team to build and reinforce our culture of expansive ownership, individual autonomy, and constant learning through curiosity
• Facilitate collaboration with other teams to deliver the best solution for the customer regardless of internal lines of ownership
• Take a leadership role throughout the engineering organization, including in our hiring and onboarding processes
• You instinctively build using agentic tools (Claude Code, Codex, etc) and are invested in pushing the boundaries of what is possible with agentic development

Your Profile

• 5+ years of experience as a professional software engineer with extensive experience with large data product development
• 3+ years of experience as an engineering manager
• Machine learning and data science experience
• Proven track record of architecting, building, and delivering software
• Exceptional leadership, collaboration and communication skills
• Proficient problem-solving abilities and clear communication skills to effectively address data-related challenges.
• Experience with modeling complicated data and delivering high-quality data assets and business intelligence tooling
• Experience building effective operational processes, ensuring quick and on-time delivery of complex, customer-facing projects and effective support of existing functionality

You must have an eligible work permit in the USA to be considered for this position.

AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range: $220,000 to $260,000

We Offer:

• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 8-16 weeks of fully-paid, flexible parental leave.

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Hi, we're Oscar. We're hiring a Senior Manager, Technical Accounting to join our Accounting team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

Senior Manager, Technical Accounting, would lead our technical accounting work. You will work cross-functionally to understand and to provide technical accounting guidance on new or complex transactions and corresponding financial disclosures. You will develop, enhance, and maintain accounting policies and ensure policies reflect current practices and operations of the business and are up-to-date and compliant with existing and newly adopted accounting standards and regulations.

You will report into the Associate Director, SEC Reporting and Technical Accounting.

Work Location: 

This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $134,136 - $176,053 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Lead our technical accounting work required under US GAAP and statutory reporting and partner with the Tax Team to ensure tax aspects are considered.
• Partner with teams, and external partners and/or consultants, to:
  • provide technical accounting expertise to support new transactions and new or evolving business arrangements, and
  • prepare technical accounting analysis on complex accounting issues.
• Create our accounting policies.
• Oversee, and apply new accounting pronouncements applicable to the Company.
• Work with the Company's external auditors on technical accounting matters.
• Help review financial disclosures in SEC and statutory filings related to our accounting policies and impact of new accounting pronouncements.
• Develop relationships with cross-functional teams to understand broad goals and provide accounting guidance and best practice recommendations to allow process improvements.
• Perform ad-hoc technical accounting research and analysis to support special projects.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 6+ years of relevant experience.
• Bachelor's degree in Accounting, Finance, or related field, or 4 years of relevant experience.
• Certified Public Accountant licensure (CPA).
• 2+ years of experience with US-based insurance companies.
• 2+ years of practical experience in financial reporting.

Bonus points:

• Experience in a similar position at a health insurance company.
• Experience working collaboratively across the organization.
• 4+ years of experience with US-based insurance companies.
• 4+ years of practical experience in financial reporting.
• 6+ year in public accounting

Hi, we're Oscar. We're hiring a Senior Accountant, Statutory and Legal Entity Reporting to join our Finance Ops & Accounting.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Associate, Financial Reporting is responsible for execution of statutory legal entity reports. This includes the preparation of statutory financial exhibits and footnotes, analytics, audited financial statements and supplemental filings.

You will report into the Associate Director, Financial Reporting.

Work Location: This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $82,717 - $108,566 per year.You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Monthly, quarterly and annual financial reporting
  • Completing the monthly, quarterly, and annual statutory (and stand-alone legal entity) reporting processes, including analytics and related financial statement disclosures.
  • Executing work related to the statutory audit efforts.
• Work on process improvement opportunities.
• Work with Regulatory Relations and other teams across the Organization to respond timely to regulator inquiries.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• Bachelor's degree in Accounting, Finance, or related field, or 4 years of relevant experience.
• 3+ years of related experience on an accounting or reporting team.

Bonus points:

• Experience in a similar position at a health insurance company.
• Experience with US-based insurance companies.
• Certified Public Accountant licensure (CPA).
• Practical experience in statutory reporting.

Hi, we're Oscar. We're hiring a Manager to join our Treasury organization.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Treasury Manager is an individual contributor responsible for managing Oscar Health's important treasury operations and daily liquidity. You will provide critical daily execution of cash management activities, optimizes cash usage across subsidiaries, and guides operational efficiencies in banking and treasury systems.

The Manager will be a critical partner to the Treasury organization, driving the execution of cash management strategies in a capital-intensive insurance environment. You have a deep, operational understanding of Treasury practices.

You will report into the Senior Director, Assistant Treasurer.

Work Location: This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $108,000 - $141,750 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Liquidity Management & Optimization: Recommend and monitor minimum cash balances required at subsidiaries, based on forecasts from the Capital Planning team, to ensure safety and liquidity while optimizing excess cash for investment. Guide the efficient use of cash across the Parent and Subsidiaries.
• Cash Flow Reporting & Forecasting: Responsible for updating actual cash flows for each subsidiary and synchronizing with the Capital Planning team to ensure forecasted outflows are current. Updated cash forecasts and variances to the broader finance team.
• Reconciliation and Performance Analysis: Reconcile actual cash balances reported from Accounting with Treasury forecasts to true-up balances. Describe actual versus forecast variances, and update Net Investment Income (NII) actuals related to cash and short-term holdings.
• Operational Oversight & Execution: Build all critical treasury operations and daily banking activities. This includes ensuring accurate daily funds settlement, bank account maintenance, processing signatory updates, and the administration of bank portal systems (e.g., CashPro, JPM Access, WF Vantage).
• Risk & Fee Analysis: Measure banking service fees paid to financial institutions. Analyze counterparty risk exposures related to cash and bank balances.
• Operational Efficiency & Projects: Assist with project management, process improvement programs (e.g., RFPs, accounts/services rationalization), and implementing technology to enhance cash management and reporting functions.
• Audit and Compliance Support: Provide comprehensive operational support for all internal and external audits, SOX compliance controls, and state regulatory examinations, ensuring all processes are documented.
• Banking Relations: Serve as an important operational interface with external banking partners to resolve daily issues, manage service levels, and support routine operational tasks.
• Record Management and Governance: Responsible for managing all official records and documentation for Treasury Operations (e.g., debt indentures, banking agreements, fee invoices) within the shared file structure. Manage the Treasury Calendar of Events to track critical due dates for reports, payments, compliance filings, and renewals.

Requirements:

• Experience: 5+ years of progressive, hands-on experience in Corporate Treasury, Cash Management, or Treasury Operations within the financial services or insurance industry.
• Functional Expertise: 3+ years directly managing corporate liquidity, daily cash positioning, and detailed cash flow reporting/forecasting processes.
• Operational Systems: Operational experience using major online bank portals (e.g., CashPro, JPM Access, WF Vantage) and managing daily fund movements and settlements.
• Communication & Theory: Strong communication and presentation skills with the ability to articulate financial concepts. Must understand core Treasury Operations and cash management principle
• Education: Bachelor's degree in Finance, Accounting, Economics, or a related quantitative field.

Bonus points:

• Prior experience in Treasury Operations within an insurance or healthcare company.
• MBA and/or CTP certification is preferred. 
• Experience with ERP systems (e.g., Workday) and investment accounting/reporting systems (e.g., Clearwater) for data extraction and analysis; proficiency with Google Suite (Sheets, Docs, Drive) for collaboration and record management is a plus.

Hi, we're Oscar. We're hiring an Associate Director, Tax to join our Finance.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Associate Director, Tax leads income tax compliance including tax provisions under Generally Accepted Accounting principles (GAAP) and Statutory reporting, federal, state and local tax returns, and tax planning and projects. The Associate Director, Tax supports the Tax leadership team in developing department strategy.

You will report into the Sr. Director, Tax.

Work Location: This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $162,453 - $213,220 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Manage the annual and quarterly tax GAAP and Statutory tax provision processes and lead the related internal and external relationships necessary to support these processes.
• Review U.S. federal, state, and local tax returns and estimates for the corporate holding companies and insurance subsidiaries and manage our relationship with external consultants on this work.
• Ensure integrity of tax accounting and compliance results using technology solutions, partnering with the Finance Transformation Team and the Company's external vendors.
• Manage tax responses to audits and notices and the related correspondence with internal and external parties.
• Ensure compliance with indirect tax compliance functions.
• Lead the preparation of financial data and analysis to support tax forecasting and projects.
• Partner with areas of Finance and the business to address tax issues and meet organizational goals.
• Stay abreast and educate others on developments within the insurance tax area and their possible effects to the Company.
• Help develop and implement tax strategies and planning opportunities.
• Automate processes to refine tax compliance and provide analytical insights.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Requirements:

• Bachelor's degree in Accounting, or 4 years commensurate experience.
• 7+ years of tax experience in a public accounting firm or equivalent experience in a corporate tax department.
• Proficient in using code and regulations.
• Strong knowledge in ASC 740.
• 3+ years experience as a team leader.

Bonus points:

• CPA and/or Master's of Taxation.
• Statement of Statutory Accounting Principle (SSAP) 101 reporting.
• Knowledge of domestic tax issues affecting U.S. insurance companies.
• Experience implementing tax provision software.
• Work with large datasets to build models and leverage tools.
• Experience with state tax nexus considerations.

Hi, we're Oscar. We're hiring an Associate, Medical Economics to join our Medical Economics team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Associate, Medical Economics, is part of our Medical Cost Analytics team within the Medical Economics department. The Associate reports to the Senior Director, Medical Economics, and is part of a team that analyzes medical costs to understand trend drivers, project financial outcomes, monitor programs, and identify cost savings opportunities. You will partner with Medical Economics leadership, Data Science, Finance, Payment Integrity, and other analytic support responsibilities to ensure accurate projections are reflected in management reporting.

You will report into the Senior Director, Medical Economics.

Work Location: 

This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $111,034 - $145,733 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Work under the guidance of the Senior Director, Medical Economics.
• Maintain sophisticated models to forecast the financial impact of proposed changes to clinical and payment policies. Conduct sensitivity analyses and stress testing on models to understand the range of potential outcomes under multiple utilization and cost scenarios.
• Develop knowledge of industry best practices and work to drive innovation.
• Perform in-depth analysis of integrated claims and operational data (medical, pharmacy, lab, auths) to identify cost and trend drivers.
• Provide proactive financial guidance on latest clinical trends and their potential impact on our financial performance.
• Accomplish retrospective studies to measure the actual financial and clinical outcomes of implemented policies, comparing results against initial projections.
• Build repeatable analytic processes that scale across programs.
• Create executive-ready visualizations tailored to different stakeholder audiences (clinical vs. financial).
• Promote and shape Oscar best practices concerning automation and documentation. Contribute to department initiatives around automation, AI use, and tooling improvements.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• College degree in a STEM field: e.g. Economics, Actuarial Science, Health Economics, Biostatistics, Health Informatics, Health Services Research.
• 4+ years of quantitative analysis experience using SQL.
• Demonstrable track record of building analytics that drive business decisions and actions.

Bonus points:

• Associate or Fellow of the Society of Actuaries (SOA), or on the track to become one.
• Excellent communication, collaboration, and relationship-building skills.

“What I love most is working with individuals dedicated to supporting one another. There's a spirit amongst the team to help each other grow, learn, and accomplish goals— both personally and professionally.” — Christina C., Senior Nurse

About the Role:

The Area lead nurse will be a dynamic and influential nurse leader within our clinics. Their responsibilities will involve guiding and inspiring our support team members through various developmental activities. As a partner of the clinic leadership team, they will directly assist in clinic performance and health, ensuring optimal patient care, medical quality standards, and operational efficiency.

This role will serve as a leader and a teacher, actively participating in developing and administering initiatives and training programs for the clinic and the broader company audience. As an advocate, they will ensure that our support team members have a voice in clinic leadership discussions. 

 Above all, their role as nurses remains paramount, maintaining high-quality patient care and leading by example.

Core Clinical LVT Responsibilities:

• Help veterinarians administer anesthetics; prepare patients for surgery and dental procedures; monitor patients throughout surgery and recovery; assist in surgery and dental procedures; administer fluids; perform support therapy to patients in surgery and post-op.
• Help the veterinarian treat patients and assist in medical or surgical procedures such as irrigating wounds, medication administration, and bandaging.
• Perform clinical laboratory procedures. Run in-house diagnostics as required or prepare samples for shipment to the laboratory. Maintain Idexx lab logs.
• Take radiographs using a hands-free method.Keep patients clean and dry at all times, keeping cages and hospital environments clean and scent-free.
• Admit and discharge patients on the doctor’s orders, being especially careful to ensure that patients being discharged are well-groomed and alert with normal vital parameters.
• Answer client questions one-on-one pertaining to various aspects of animal care up to, but not including, controversial items where appropriate or beyond skill level, consult clinic veterinarian.
• Prepare and administer or dispense medications in accordance with veterinarian instructions. This may include controlled substances, which should be logged appropriately.
  
  

Training Responsibilities:

• Area Support—Area Lead Nurses will be assigned approximately 3 clinics in addition to their ‘home’ clinic, where they will be responsible for training nursing staff and upholding medical quality metrics as defined in the Patient Care Index. 
• Nurse Recruitment and Hiring- Assist Clinic Managers in the hiring decision of Nurses for the clinics they oversee. Participate in local recruitment endeavors and support events organized by the recruitment marketing teams.
• Clinical Staff Onboarding- Collaborate with the clinic manager to coordinate a comprehensive onboarding program for the nursing team, ensuring smooth integration and familiarization with the organization's policies, procedures, and culture.
• New Clinic Launch- Work with clinic launch teams to support near clinic openings and train new staff in the Bond ways of working.
• Upskilling and Development- Maintain a skills checklist and development roadmap for every Nurse at assigned clinics. Review individual progression regularly and share findings with CMs/MDs to be used for performance reviews. Participate in performance reviews when necessary.
• Medical Quality- Ensure the delivery of high-quality medical care by remaining familiar with and maintaining medical protocols, conducting audits of staff and facilities, and implementing quality improvement initiatives in collaboration with the clinic CM and the Associate Director of Nursing.
• Educational Programming- Develop or source training materials and lectures to facilitate the learning and development of team members in assigned clinics through regularly scheduled events. Create and deliver CE training to encourage stretch learning opportunities and hold events with outside Nurses to support recruitment efforts. 
  
  

Skills of this leader include:

• Continued Education: A lifelong learner continuously develops the skills and perspective required to meet the needs of the team and hospital. 
• Developing Nurses and Assistants: Have an awareness of the developmental goals of those on their team and can provide resources to take on challenging tasks and assignments to support their growth.Clear and Effective Communication - Sets clear expectations, equitably distributes workload, and communicates clearly as a team leader.
• Drive for Results: Takes initiative. Can be relied upon to meet or exceed objective goals. Able to troubleshoot solutions or identify someone who can.
• Effective Teambuilder: Blends individuals’ strengths and creates a strong Team spirit.  Frames success in terms of the whole Team.  Fosters openness and a sense of belonging
• Managing Vision & Purpose: Communicates vision in an inspiring way to those on their team.  Breaks larger goals into chunks to celebrate and encourage progress and momentum.  Understands what motivates the members of their team and uses this knowledge to create a climate of excellence
• Peer Relationships: Is able to quickly build strong relationships with team members, both new and established.  Is collaborative; can solve problems in a way that is fair to other groups.  Can deliver candid feedback in a well-received way
• Prioritization: Good time management skills. Able to determine which issues require immediate attention and action.  
• Safety Management: Fosters a culture committed to the safety of team members, pets, and clients.Self Aware. Has self-knowledge of strengths and weaknesses. Proactively seeks feedback from team members and peers and develops action plans to address any concerns.
• Veterinary Quality: Understands the factors that contribute to overall Quality of Care and works successfully to fortify them throughout their Clinic. 
  
  

Qualifications

• A veterinary technician certification or licensure (CVT, RVT, LVT, or LVMT) regardless of state mandates.
• 4+ years experience as a veterinary technician.
• Previous experience in a managerial role within a veterinary clinic or similar healthcare setting is preferred.

We Offer:

• Competitive Pay | $72,000-$79,000/annual based on experience
• Team-Based Profit Sharing Bonus - together we all win.
• CE Stipend & Additional Time Off for CE for licensed individuals to keep your mind and skills sharp
• 401(k) with partial employer match
• Generous paid time off
• Parental leave of up to 16 weeks paid over your time at Bond
• Discounts on in-clinic services for pets
• Membership to Rocket Lawyer
• Commuter Benefits
• Medical, dental & vision plan options; 
• Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
• 100% covered medical plans for qualified employees
• HSA plan option with employer contribution 
• Figs scrubs & stocked pantries to keep you comfortable and full all day long!

Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.

#LI-RH1

“What I love most is working with individuals dedicated to supporting one another. There's a spirit amongst the team to help each other grow, learn, and accomplish goals— both personally and professionally.” — Christina C., Senior Nurse

About the Role:

The Area lead nurse will be a dynamic and influential nurse leader within our clinics. Their responsibilities will involve guiding and inspiring our support team members through various developmental activities. As a partner of the clinic leadership team, they will directly assist in clinic performance and health, ensuring optimal patient care, medical quality standards, and operational efficiency.

This role will serve as a leader and a teacher, actively participating in developing and administering initiatives and training programs for the clinic and the broader company audience. As an advocate, they will ensure that our support team members have a voice in clinic leadership discussions. 

 Above all, their role as nurses remains paramount, maintaining high-quality patient care and leading by example.

Core Clinical LVT Responsibilities:

• Help veterinarians administer anesthetics; prepare patients for surgery and dental procedures; monitor patients throughout surgery and recovery; assist in surgery and dental procedures; administer fluids; perform support therapy to patients in surgery and post-op.
• Help the veterinarian treat patients and assist in medical or surgical procedures such as irrigating wounds, medication administration, and bandaging.
• Perform clinical laboratory procedures. Run in-house diagnostics as required or prepare samples for shipment to the laboratory. Maintain Idexx lab logs.
• Take radiographs using a hands-free method.Keep patients clean and dry at all times, keeping cages and hospital environments clean and scent-free.
• Admit and discharge patients on the doctor’s orders, being especially careful to ensure that patients being discharged are well-groomed and alert with normal vital parameters.
• Answer client questions one-on-one pertaining to various aspects of animal care up to, but not including, controversial items where appropriate or beyond skill level, consult clinic veterinarian.
• Prepare and administer or dispense medications in accordance with veterinarian instructions. This may include controlled substances, which should be logged appropriately.
  
  

Training Responsibilities:

• Area Support—Area Lead Nurses will be assigned approximately 3 clinics in addition to their ‘home’ clinic, where they will be responsible for training nursing staff and upholding medical quality metrics as defined in the Patient Care Index. 
• Nurse Recruitment and Hiring- Assist Clinic Managers in the hiring decision of Nurses for the clinics they oversee. Participate in local recruitment endeavors and support events organized by the recruitment marketing teams.
• Clinical Staff Onboarding- Collaborate with the clinic manager to coordinate a comprehensive onboarding program for the nursing team, ensuring smooth integration and familiarization with the organization's policies, procedures, and culture.
• New Clinic Launch- Work with clinic launch teams to support near clinic openings and train new staff in the Bond ways of working.
• Upskilling and Development- Maintain a skills checklist and development roadmap for every Nurse at assigned clinics. Review individual progression regularly and share findings with CMs/MDs to be used for performance reviews. Participate in performance reviews when necessary.
• Medical Quality- Ensure the delivery of high-quality medical care by remaining familiar with and maintaining medical protocols, conducting audits of staff and facilities, and implementing quality improvement initiatives in collaboration with the clinic CM and the Associate Director of Nursing.
• Educational Programming- Develop or source training materials and lectures to facilitate the learning and development of team members in assigned clinics through regularly scheduled events. Create and deliver CE training to encourage stretch learning opportunities and hold events with outside Nurses to support recruitment efforts. 
  
  

Skills of this leader include:

• Continued Education: A lifelong learner continuously develops the skills and perspective required to meet the needs of the team and hospital. 
• Developing Nurses and Assistants: Have an awareness of the developmental goals of those on their team and can provide resources to take on challenging tasks and assignments to support their growth.Clear and Effective Communication - Sets clear expectations, equitably distributes workload, and communicates clearly as a team leader.
• Drive for Results: Takes initiative. Can be relied upon to meet or exceed objective goals. Able to troubleshoot solutions or identify someone who can.
• Effective Teambuilder: Blends individuals’ strengths and creates a strong Team spirit.  Frames success in terms of the whole Team.  Fosters openness and a sense of belonging
• Managing Vision & Purpose: Communicates vision in an inspiring way to those on their team.  Breaks larger goals into chunks to celebrate and encourage progress and momentum.  Understands what motivates the members of their team and uses this knowledge to create a climate of excellence
• Peer Relationships: Is able to quickly build strong relationships with team members, both new and established.  Is collaborative; can solve problems in a way that is fair to other groups.  Can deliver candid feedback in a well-received way
• Prioritization: Good time management skills. Able to determine which issues require immediate attention and action.  
• Safety Management: Fosters a culture committed to the safety of team members, pets, and clients.Self Aware. Has self-knowledge of strengths and weaknesses. Proactively seeks feedback from team members and peers and develops action plans to address any concerns.
• Veterinary Quality: Understands the factors that contribute to overall Quality of Care and works successfully to fortify them throughout their Clinic. 
  
  

Qualifications

• A veterinary technician certification or licensure (CVT, RVT, LVT, or LVMT) regardless of state mandates.
• 4+ years experience as a veterinary technician.
• Previous experience in a managerial role within a veterinary clinic or similar healthcare setting is preferred.

We Offer:

• Competitive Pay | $72,000-$79,000/annual based on experience
• Team-Based Profit Sharing Bonus - together we all win.
• CE Stipend & Additional Time Off for CE for licensed individuals to keep your mind and skills sharp
• 401(k) with partial employer match
• Generous paid time off
• Parental leave of up to 16 weeks paid over your time at Bond
• Discounts on in-clinic services for pets
• Membership to Rocket Lawyer
• Commuter Benefits
• Medical, dental & vision plan options; 
• Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
• 100% covered medical plans for qualified employees
• HSA plan option with employer contribution 
• Figs scrubs & stocked pantries to keep you comfortable and full all day long!

Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.

#LI-RH1

“What I love most is working with individuals dedicated to supporting one another. There's a spirit amongst the team to help each other grow, learn, and accomplish goals— both personally and professionally.” — Christina C., Senior Nurse

About the Role:

The Area lead nurse will be a dynamic and influential nurse leader within our clinics. Their responsibilities will involve guiding and inspiring our support team members through various developmental activities. As a partner of the clinic leadership team, they will directly assist in clinic performance and health, ensuring optimal patient care, medical quality standards, and operational efficiency.

This role will serve as a leader and a teacher, actively participating in developing and administering initiatives and training programs for the clinic and the broader company audience. As an advocate, they will ensure that our support team members have a voice in clinic leadership discussions. 

 Above all, their role as nurses remains paramount, maintaining high-quality patient care and leading by example.

Core Clinical LVT Responsibilities:

• Help veterinarians administer anesthetics; prepare patients for surgery and dental procedures; monitor patients throughout surgery and recovery; assist in surgery and dental procedures; administer fluids; perform support therapy to patients in surgery and post-op.
• Help the veterinarian treat patients and assist in medical or surgical procedures such as irrigating wounds, medication administration, and bandaging.
• Perform clinical laboratory procedures. Run in-house diagnostics as required or prepare samples for shipment to the laboratory. Maintain Idexx lab logs.
• Take radiographs using a hands-free method.Keep patients clean and dry at all times, keeping cages and hospital environments clean and scent-free.
• Admit and discharge patients on the doctor’s orders, being especially careful to ensure that patients being discharged are well-groomed and alert with normal vital parameters.
• Answer client questions one-on-one pertaining to various aspects of animal care up to, but not including, controversial items where appropriate or beyond skill level, consult clinic veterinarian.
• Prepare and administer or dispense medications in accordance with veterinarian instructions. This may include controlled substances, which should be logged appropriately.
  
  

Training Responsibilities:

• Area Support—Area Lead Nurses will be assigned approximately 3 clinics in addition to their ‘home’ clinic, where they will be responsible for training nursing staff and upholding medical quality metrics as defined in the Patient Care Index. 
• Nurse Recruitment and Hiring- Assist Clinic Managers in the hiring decision of Nurses for the clinics they oversee. Participate in local recruitment endeavors and support events organized by the recruitment marketing teams.
• Clinical Staff Onboarding- Collaborate with the clinic manager to coordinate a comprehensive onboarding program for the nursing team, ensuring smooth integration and familiarization with the organization's policies, procedures, and culture.
• New Clinic Launch- Work with clinic launch teams to support near clinic openings and train new staff in the Bond ways of working.
• Upskilling and Development- Maintain a skills checklist and development roadmap for every Nurse at assigned clinics. Review individual progression regularly and share findings with CMs/MDs to be used for performance reviews. Participate in performance reviews when necessary.
• Medical Quality- Ensure the delivery of high-quality medical care by remaining familiar with and maintaining medical protocols, conducting audits of staff and facilities, and implementing quality improvement initiatives in collaboration with the clinic CM and the Associate Director of Nursing.
• Educational Programming- Develop or source training materials and lectures to facilitate the learning and development of team members in assigned clinics through regularly scheduled events. Create and deliver CE training to encourage stretch learning opportunities and hold events with outside Nurses to support recruitment efforts. 
  
  

Skills of this leader include:

• Continued Education: A lifelong learner continuously develops the skills and perspective required to meet the needs of the team and hospital. 
• Developing Nurses and Assistants: Have an awareness of the developmental goals of those on their team and can provide resources to take on challenging tasks and assignments to support their growth.Clear and Effective Communication - Sets clear expectations, equitably distributes workload, and communicates clearly as a team leader.
• Drive for Results: Takes initiative. Can be relied upon to meet or exceed objective goals. Able to troubleshoot solutions or identify someone who can.
• Effective Teambuilder: Blends individuals’ strengths and creates a strong Team spirit.  Frames success in terms of the whole Team.  Fosters openness and a sense of belonging
• Managing Vision & Purpose: Communicates vision in an inspiring way to those on their team.  Breaks larger goals into chunks to celebrate and encourage progress and momentum.  Understands what motivates the members of their team and uses this knowledge to create a climate of excellence
• Peer Relationships: Is able to quickly build strong relationships with team members, both new and established.  Is collaborative; can solve problems in a way that is fair to other groups.  Can deliver candid feedback in a well-received way
• Prioritization: Good time management skills. Able to determine which issues require immediate attention and action.  
• Safety Management: Fosters a culture committed to the safety of team members, pets, and clients.Self Aware. Has self-knowledge of strengths and weaknesses. Proactively seeks feedback from team members and peers and develops action plans to address any concerns.
• Veterinary Quality: Understands the factors that contribute to overall Quality of Care and works successfully to fortify them throughout their Clinic. 
  
  

Qualifications

• A veterinary technician certification or licensure (CVT, RVT, LVT, or LVMT) regardless of state mandates.
• 4+ years experience as a veterinary technician.
• Previous experience in a managerial role within a veterinary clinic or similar healthcare setting is preferred.

We Offer:

• Competitive Pay | $72,000-$79,000/annual based on experience
• Team-Based Profit Sharing Bonus - together we all win.
• CE Stipend & Additional Time Off for CE for licensed individuals to keep your mind and skills sharp
• 401(k) with partial employer match
• Generous paid time off
• Parental leave of up to 16 weeks paid over your time at Bond
• Discounts on in-clinic services for pets
• Membership to Rocket Lawyer
• Commuter Benefits
• Medical, dental & vision plan options; 
• Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
• 100% covered medical plans for qualified employees
• HSA plan option with employer contribution 
• Figs scrubs & stocked pantries to keep you comfortable and full all day long!

Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.

#LI-RH1

To achieve our vision, Bond Vet is currently seeking an Medical Director to help lead the medical operations of the Clinic

The Medical Director ensures patients receive a high standard of care and that Clinic team members work collaboratively in a positive workplace environment.  The Medical Director is client-oriented, an excellent communicator and a natural mentor to all members of their team. 

The Medical Director partners with their Clinic Manager and reports to the Regional Director of Operations to ensure the holistic success of their Clinic.

In addition to these leadership duties, the Medical Director fulfills the responsibilities of an Associate Veterinarian.

Responsibilities 

• Ensures the delivery of the highest quality (safe, effective, patient and client centered, timely, efficient and equitable) veterinary care by all team members
• Mentors and develops Associate Veterinarians to be their best through side-by-side coaching, feedback sessions and regular case discussions
• Participates in a Performance Improvement Process to address performance issues if and when they arise within their team, thereby maintaining a high performing team
• Organizes and conducts regular doctor and team meetings to foster and strengthen positive hospital culture
• Acts as a thought partner and contributes to the development of new practice protocols and guidelines and implements them in an efficient and engaging way
• Partners with Clinic Manager in delivering an excellent client experience including the handling of client complaints when applicable
• Participates in talent acquisition efforts for Doctors and, when appropriate, support staff to ensure the recruitment of the highest caliber of veterinary talent
• Creates and maintains the Clinic Doctor Schedule to balance the needs of the hospital and of their Associate Veterinarians
• Acts as an ambassador of Bond Vet within the veterinary community and the public at large

Skills of this leader include;

• Adaptable- A lifelong learner who is continuously developing the skills and perspective required to meet the needs of the team and hospital. 
• Business acumen - Comfortable with financial conversations and how good business is related to good medicine
• Client Focused - Acts with both external and internal Customers in mind.  Uses Client feedback to improve service
• Communication Skills - Communicates clearly in both verbal and written formats
• Conflict Management - Doesn’t shy away from healthy conflict and can settle disputes equitably
• Developing Direct Reports - Has an awareness of the aspirations and development goals of those on their team and can push them to take on challenging tasks and assignments to support their growth
• Directing Others - Sets clear expectations and distributes workload in a way that is equitable and challenging and maintains communication about work and results
• Drive for Results - Takes initiative. Can be relied upon to meet or exceed objective goals. When something is not working well, able to take the lead in troubleshooting/working on solutions as well as contacting the next level up for help. 
• Effective Teambuilder - Blends individuals’ strengths and creates a strong Team spirit.  Frames success in terms of the whole Team.  Fosters openness and a sense of belonging
• Hiring & Staffing - Is effective at evaluating potential candidates and selects only the strongest fits for the organization
• Managing Vision & Purpose - Communicates vision in a way that is inspiring to those on their team.  Breaks larger goals into chunks to celebrate and encourage progress and momentum.  Understands what motivates the members of their team and uses this knowledge to create a climate of excellence
• Peer Relationships - Is able to quickly build strong relationships with team members both new and established.  Is collaborative; can solve problems in a way that is fair to other groups.  Can deliver candid feedback in a way that is well received
• Prioritization - Good time management skills. Able to determine which issues require immediate attention and action.  
• Regulatory Compliance (DEA/State Practice Act) - has awareness of legal and regulatory requirements and ensures awareness and compliance of team members
• Safety Management - fosters a culture committed to the safety of team members, pets and clients
• Self Aware. Has self knowledge of strengths and weaknesses. Proactively seeks out feedback from team members and peers and develops action plans to address any concerns that arise. 
• Veterinary Quality - Understands the factors that contribute to overall Quality of Care and works successfully to fortify them throughout their Clinic 

Qualifications

• Veterinary Medical Degree (DVM/VMD or foreign equivalent)
• State licensure that is in good standing OR eligibility for such licensure.  To include all states for clinics under supervision.
• DEA licensure and Controlled Dangerous Substances (CDS) certificate if needed for all states for clinics under supervision.  
• 3-5+ years of clinical veterinary experience preferred
• 1+ years of Leadership Experience preferred

We Offer

• Pay Range $150,000-$180,000 Depending on Experience
• Flexible employment models so that you can find the option that works best for you.
• No overnights - and no hospitalizations overnights
• CE Stipend & Additional Time Off for CE to keep your mind and skills sharp
• 401(k) with partial employer match
• Generous paid time off
• Parental leave of up to 16 weeks paid over your time at Bond
• Discounts on in-clinic services for pets
• Membership to Rocket Lawyer
• Commuter Benefits
• Medical, dental & vision plan options
• Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
• HSA plan option with employer contribution
• Figs scrubs & stocked pantries to keep you comfortable and full all day long!

Currently working elsewhere? We get it - the vet world is small. We’re committed to a confidential and positive experience. Just looking to chat? Let’s grab a coffee or hop on the phone. Email our Team at recruiting@bondvet.com

Bond Vet is currently seeking an Medical Director to help lead the medical operations for our Watertown, MA clinic!

The Medical Director ensures patients receive a high standard of care and that Clinic team members work collaboratively in a positive workplace environment.  The Medical Director is client-oriented, an excellent communicator and a natural mentor to all members of their team. 

The Medical Director partners with their Clinic Manager and reports to the Regional Director of Operations to ensure the holistic success of their Clinic.

In addition to these leadership duties, the Medical Director fulfills the responsibilities of an Associate Veterinarian.

Responsibilities 

• Ensures the delivery of the highest quality (safe, effective, patient and client centered, timely, efficient and equitable) veterinary care by all team members
• Mentors and develops Associate Veterinarians to be their best through side-by-side coaching, feedback sessions and regular case discussions
• Participates in a Performance Improvement Process to address performance issues if and when they arise within their team, thereby maintaining a high performing team
• Organizes and conducts regular doctor and team meetings to foster and strengthen positive hospital culture
• Acts as a thought partner and contributes to the development of new practice protocols and guidelines and implements them in an efficient and engaging way
• Partners with Clinic Manager in delivering an excellent client experience including the handling of client complaints when applicable
• Participates in talent acquisition efforts for Doctors and, when appropriate, support staff to ensure the recruitment of the highest caliber of veterinary talent
• Creates and maintains the Clinic Doctor Schedule to balance the needs of the hospital and of their Associate Veterinarians
• Acts as an ambassador of Bond Vet within the veterinary community and the public at large

Skills of this leader include;

• Adaptable- A lifelong learner who is continuously developing the skills and perspective required to meet the needs of the team and hospital. 
• Business acumen - Comfortable with financial conversations and how good business is related to good medicine
• Client Focused - Acts with both external and internal Customers in mind.  Uses Client feedback to improve service
• Communication Skills - Communicates clearly in both verbal and written formats
• Conflict Management - Doesn’t shy away from healthy conflict and can settle disputes equitably
• Developing Direct Reports - Has an awareness of the aspirations and development goals of those on their team and can push them to take on challenging tasks and assignments to support their growth
• Directing Others - Sets clear expectations and distributes workload in a way that is equitable and challenging and maintains communication about work and results
• Drive for Results - Takes initiative. Can be relied upon to meet or exceed objective goals. When something is not working well, able to take the lead in troubleshooting/working on solutions as well as contacting the next level up for help. 
• Effective Teambuilder - Blends individuals’ strengths and creates a strong Team spirit.  Frames success in terms of the whole Team.  Fosters openness and a sense of belonging
• Hiring & Staffing - Is effective at evaluating potential candidates and selects only the strongest fits for the organization
• Managing Vision & Purpose - Communicates vision in a way that is inspiring to those on their team.  Breaks larger goals into chunks to celebrate and encourage progress and momentum.  Understands what motivates the members of their team and uses this knowledge to create a climate of excellence
• Peer Relationships - Is able to quickly build strong relationships with team members both new and established.  Is collaborative; can solve problems in a way that is fair to other groups.  Can deliver candid feedback in a way that is well received
• Prioritization - Good time management skills. Able to determine which issues require immediate attention and action.  
• Regulatory Compliance (DEA/State Practice Act) - has awareness of legal and regulatory requirements and ensures awareness and compliance of team members
• Safety Management - fosters a culture committed to the safety of team members, pets and clients
• Self Aware. Has self knowledge of strengths and weaknesses. Proactively seeks out feedback from team members and peers and develops action plans to address any concerns that arise. 
• Veterinary Quality - Understands the factors that contribute to overall Quality of Care and works successfully to fortify them throughout their Clinic 

Qualifications

• Veterinary Medical Degree (DVM/VMD or foreign equivalent)
• State licensure that is in good standing OR eligibility for such licensure.  To include all states for clinics under supervision.
• DEA licensure and Controlled Dangerous Substances (CDS) certificate if needed for all states for clinics under supervision.  
• 3-5+ years of clinical veterinary experience preferred
• 1+ years of Leadership Experience preferred

We Offer

• Pay Range $150,000 - $180,000 Depending on Experience
• Flexible employment models so that you can find the option that works best for you.
• No overnights - and no hospitalizations overnights
• CE Stipend & Additional Time Off for CE to keep your mind and skills sharp
• 401(k) with partial employer match
• Generous paid time off
• Parental leave of up to 16 weeks paid over your time at Bond
• Discounts on in-clinic services for pets
• Membership to Rocket Lawyer
• Commuter Benefits
• Medical, dental & vision plan options
• Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
• HSA plan option with employer contribution
• Figs scrubs & stocked pantries to keep you comfortable and full all day long!

Currently working elsewhere? We get it - the vet world is small. We’re committed to a confidential and positive experience. Just looking to chat? Let’s grab a coffee or hop on the phone. Email our Team at recruiting@bondvet.com Or reach out directly to Katie Fultz, Senior Talent Partner - Boston at katie.fultz@bondvet.com. Use my Calendly to schedule a confidential call with me to learn more about this opportunity! 

#LI-KF1

Join Our Team as a Labor & Employment Attorney at Axiom

Location:  Hybrid (Wilmington, MA - 3 days onsite)

We are seeking a U.S.-qualified Labor & Employment Attorney to join our team. In this role, you will provide expert legal advice and support on employment and labor matters, ensuring compliance and mitigating risk across U.S. and Canada operations. This position offers a unique opportunity to collaborate with internal stakeholders and business leaders, shaping employment strategies and driving organizational success. This is an existing vacancy for a full-time engagement from June 1 to September 30, 2026.

Responsibilities:

• Drafting, reviewing, and negotiating employment-related documents and policies.
• Providing legal guidance on employment and labor matters, including accommodations, wage and hour compliance, and employee relations.
• Conducting and advising on internal investigations.
• Collaborating with internal teams, including HR and leadership, on employment-related matters and initiatives.
• Managing employment and labor issues for operations across the U.S. and Canada.
• Staying ahead of industry trends and regulatory changes to provide proactive counsel.

Qualifications:

• 5+ years of experience in employment and labor law.
• Strong knowledge of U.S. employment laws and regulations (knowledge of Canadian employment law is a plus).
• Proven track record of advising clients or internal stakeholders on employment-related matters.
• Excellent communication, negotiation, technology, and problem-solving skills.
• Juris Doctor (JD) degree and licensed to practice law in MA.

Preferred Skills:

• Experience supporting multinational organizations.
• Familiarity with cross-border employment issues between the U.S. and Canada.
• Experience working closely with HR teams and handling sensitive employee relations matters.

Compensation:

The estimated total compensation for full-time Axiom attorney roles is $104,500-325,000 per year and for non-attorney roles is $71,250-309,750 per year. Compensation decisions are based on various factors, including, but not limited to, experience, skills, certifications, location, and business needs.  Employees may be eligible for additional benefits, including health, dental, and vision insurance; paid holidays and PTO; flexible work arrangements; and professional development opportunities and tools.

About Axiom:

For over 25 years, Axiom has pioneered the alternative legal services industry, now serving more than 1,500 legal departments globally with our unique blend of world-class legal talent and advanced AI tools, delivering innovative solutions ranging from that combine top-tier talent with cutting-edge technology. We tackle complex legal matters across 12 practice areas for clients ranging from Fortune 100 to SMBs, empowering our legal professionals to engage in meaningful work that advances their careers. Our Talent NPS score of +71% and our Client NPS score of +64% highlight our commitment to excellence (Reported scores were Axiom’s average for 2025 – the legal industry average NPS score is +35%). Join our forward-thinking community where you’ll keep your career dynamic and multi-faceted, be part of a company that values agility, collaboration, and excellence, and love both the law and your life.

Learn more about life at Axiom. 

Axiom is the global leader in high-caliber, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in class alterative legal services.  

Diversity is core to our values and we are proud to be an equal opportunity employer. Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender, gender identity, gender identity status, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require accommodations to participate in each stage of the recruitment process. To request an accommodation, please contact benefits@axiomlaw.com.

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full data privacy notice is available here.   

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. Pursuant to the San Francisco Fair Chance Ordinance, NY Fair Chance Act, and Los Angeles Fair Chance Initiative, we will consider for employment qualified applicants with arrest and conviction records.  

Hi, we're Oscar. We're hiring an Analyst II, Actuarial to join our Actuarial.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Analyst II, Actuarial maintains Oscar's forecasting, valuation, and pricing processes for several Affordable Care Act (ACA) markets. You will oversee regularly maintaining and reviewing actuarial models used to develop pricing, forecasting, trend analytics, Incurred but not Reported (IBNR) projections and risk adjustment accruals.

You will report into the Manager, Actuarial.

Work Location: This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $65,520 - $85,995 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Maintain core pricing and plan design models. Ensure consistency and standardization across team users.
• Important contributor in developing and submitting regulatory filings, and developing a viewpoint and recommendation for strategic pricing decisions.
• Develop and provide recommendations for the accrual setting process with respect to IBNR claims, Risk adjustment and Shared Savings deals.
• Identify and triages meaningful observations of experience across plan designs, providers, vendors, and markets.
• Promote and shape Oscar actuarial best practices concerning automation and documentation.
• Maintain relationships, rapport, and lines of communication with all partners.
• Aid in the onboarding of analysts by collaborating and integrating them into existing processes.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• Bachelor's degree in a STEM field.
• Passed a minimum of two actuarial exams.
• 2+ years of experience in a related field.

Bonus points:

• Experience with health insurance concepts and nuances.
• Highly technical with a strong enthusiasm to apply tech-forward methods in actuarial models.
• Proficient in coding

Hi, we're Oscar. We're hiring a Senior Actuarial Analyst to join our Actuarial team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Senior Analyst, Actuarial will play a key role in Oscar’s valuation function, focusing specifically on risk adjustment across all Affordable Care Act (ACA) markets. This role will own the maintenance and review of actuarial models used to develop risk adjustment accrual estimates, forecasting estimates, and various other analyses.  This is a very dynamic space, which makes this a great opportunity to work on interesting projects and have a BIG impact.

You will report into the Director, Actuarial.

Work Location: This is a remote position, open to candidates who reside in:  Boston, MA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Model Management: Maintain and enhance core risk adjustment reporting and forecasting models, ensuring consistency and standardization across all team users.
• Infrastructure & Design: Serve as a key contributor in improving modeling infrastructure; develop recommendations for model design decisions, best practices, and automation/documentation standards.
• Financial Strategy: Develop recommendations for the risk adjustment accrual setting process and provide data-driven insights for the financial planning process.
• Trend Analysis: Identify, triage, and investigate core drivers of observed trends across plan designs, providers, vendors, and markets.
• Stakeholder Engagement: Maintain strong relationships and clear lines of communication with internal and external stakeholders.
• Team Development: Aid in the onboarding of new analysts by collaborating and integrating them into existing processes.
• Governance: Compliance with all applicable laws and regulations.
• Other duties as assigned.
•  

Requirements:

• Bachelor's degree in a STEM field.
• Associate or Fellow of the Society of Actuaries (SOA), or on the track to become one.
• 3+ years of experience in a related field.

Bonus points:

• Strong knowledge of core health insurance concepts and experience with actuarial applications.
• Highly technical with a strong enthusiasm to apply tech-forward methods in actuarial models.

Hi, we're Oscar. We're hiring a Staff Product Manager to join our AI team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Staff Product Manager is a senior individual contributor role responsible for defining and driving complex, technical product initiatives with strategic impact across the organization. In this role, you will identify and solve the most valuable business problems through deep user empathy, sharp product intuition, and a strong understanding of Oscar’s operating model and business levers. You will partner closely with engineering, data, and design to lead complex initiatives across domains, aligning directly with senior business leaders on priorities and outcomes. You will act as a force multiplier within the organization—mentoring peers, influencing product practices, and consistently raising the bar on quality, clarity, and impact.

In this Staff Product Manager role, you will focus on AI research and development. You’ll work closely with a small team of engineers and data scientists to explore and prototype new concepts and workflows across Oscar.

You will report into the Senior Director, AI.

Work Location:

This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency:

The base pay for this role is: $180,504.00 - $236,911.50 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

• Helping to define the vision, strategy and roadmap for tech components, workflows, and insights that make it easy for teams across Oscar to leverage AI.
• Partnering closely with stakeholders including cross functional department leaders across the business to define strategy and roadmap.
• Collaborating with Engineering and Product leadership to make resource trade-off decisions and to ensure teams are working together effectively.
• Provide recommendations to leadership for product enhancements to improve existing products and development of new ones. 
• Develop operating models for new products in partnership with leadership.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Requirements:

• 7+ years of Product Management experience. 
• 1+ years of Product Management experience in an AI or healthcare setting. 
• Experience building a net new product 0-1. 

Bonus points

• Experience developing AI or ML-related features strongly preferred.
• Experience building AI infrastructure. 
• SQL skills strongly preferred.
• Comfort in working in highly collaborative environments while ensuring the team is always driving towards a decision.
• Excellent analytical and quantitative skills; proved experience using data to identify opportunities, test theories and evaluate success.
• Experience as an end-to-end thinker; the ability to look at a problem and create a solution all the way from top-level goals to smaller details.
• Ability to influence and manage stakeholders at all levels and experience working across all levels of leadership using strong communication and structured thinking.

Owner Opportunity

Lead a Practice That Reflects You:

We’re looking for DVMs who want more than a job—they want ownership, autonomy, and the chance to shape something meaningful.

If you’re passionate about quality medicine, collaborative leadership, and long-term impact, this could be your next chapter.

About the Hospital:

Dedicated to your pet's lifelong well-being, our Boston veterinary clinic offers comprehensive care. Our modern facility, equipped with state-of-the-art diagnostics, supports a compassionate team committed to treating every animal like family. From routine check-ups to advanced surgical and dental services, we provide personalized and attentive support for all your pet's needs, conveniently located for city parents. Free parking spaces !!

About the Area:

Discover the vibrant North End area, a central Boston hub. It's a prime destination for transit, including the MBTA and commuter rail, and offers dynamic entertainment at TD Garden. This highly walkable district provides modern urban living, diverse dining, and easy access to iconic neighborhoods like the North End, historic Charlestown, the Museum of Science, and Massachusetts General Hospital. It's also your convenient gateway to northern New England.

What to Expect 

Salary: Competitive base salary + production + Monthly Equity Distributions + Medical Director stipend

Location: Boston, MA - North End

As you join our mission to provide our patients with high quality, compassionate medical care, expect to be supported in your work and personal life with:

• A schedule that respects your time
• Excellent Staff-to-Doctor ratio: ensuring you have the resources and collaboration needed to provide exceptional care.
• Comprehensive Benefits: offering health, dental, and vision coverage, plus retirement plans with a 3.5% employer 401(k) match. Enjoy a competitive salary with high earning potential, relocation assistance, generous PTO (with extra time for CE), and an annual CE allowance. We also cover your licensing, DEA registration, AVMA PLIT, and professional membership fees (AVMA, VIN, and more) so you can focus on growing your career.
• Continuing Education & Professional Development. We encourage continuous learning and support each team member to pursue their unique interests by offering unlimited CE opportunities and professional growth opportunities.
• Partnership opportunities. Take your career to the next level with our equity partnership model, allowing you to gain ownership benefits while maintaining full clinical autonomy.

Primary Medical Director Responsibilities:

 Leading Medical Care

• Establish medical standards for the practice, including protocols for wellness care, anesthesia, surgery, diagnostics, pain management, dental care, and recordkeeping.
• Lead the clinical team to ensure consistent, high-quality patient and client care.
• Oversee accurate and timely medical records and charge capture.
• Identify and implement new clinical services in collaboration with leadership.
• Ensure excellent client service and communication.

Leading Staff and Practice 

• Assist in hiring and onboarding veterinarians and technicians.
• Support training, continuing education, and mentorship.
• Contribute to strategic planning, budgeting, and financial performance.
• Ensure regulatory compliance and effective team management.
• Lead and participate in team meetings and practice initiatives.
• Supervision & Coaching: Mentor and evaluate associate veterinarians, conduct regular case reviews and foster professional development.
• Promote a collaborative and innovative culture.

Financial Oversight

• Drive revenue growth and manage expenses.
• Help develop annual plans and budgets.
• Monitor financial performance and support marketing efforts.
• Encourage community involvement and patient growth.

Requirements:

• Doctor of Veterinary Medicine (DVM) degree, or equivalent, from an accredited university
• Valid Veterinary License in the state of Massachusetts
• Strong medical, communication, and leadership skills
• Proven ability to manage people, delegate tasks, and drive results

Why Choose Partnership with VPP?

• True Co-Ownership You’ll own significant equity in your hospital, building long-term wealth while doing what you love.
• Locally Branded, Doctor-Led We don’t put our name on the door. Your hospital will reflect your voice, your values, and your brand—backed by the scale and stability of VPP.
• Backed by a dedicated team across operations, finance, marketing, and HR, allowing you to focus on what matters most: delivering high quality medicine within your hospital
• Join a Powerful Network You’ll become part of a community of 200+ doctor partners, 100+ first-time owners, and 190+ hospitals who collaborate and support each other.

We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Staff Attorney position, in any of our offices.

This position offers a flexible, hybrid working arrangement.

The Position

This is not your average discovery role. We’re looking for a sharp, investigative lawyer who enjoys working as part of a team and thrives on digging deep, spotting critical issues, and navigating complex discovery landscapes with precision. If you enjoy engaging directly and collaborating with in-house and outside counsel and crafting tailored discovery responses that align with both individual case nuances and broader national strategies, this dynamic position is for you. This is not a document review position; this person will be part of a dynamic team that develops and executes national strategies for a large international firm client.

Key Responsibilities:

• Conduct thorough investigations and proactively spot discovery issues unique to each case.
• Collaborate closely with inside counsel and external law firms to address distinct discovery challenges and provide clear, actionable guidance.
• Develop and craft strategic discovery responses tailored to individual cases while ensuring alignment with overarching national litigation strategies.
• Operate in a fast-paced, dynamic legal environment where adaptability and innovative problem-solving are essential.
• Continuously monitor and evaluate discovery processes to identify opportunities for improvement and risk mitigation.

Qualifications

• Juris Doctor (JD) degree from an accredited law school.
• Admission to practice law in relevant jurisdictions.
• Proven experience in litigation discovery, investigations, or related legal roles.
• Strong analytical and issue-spotting skills with attention to detail.
• Excellent communication skills and ability to collaborate effectively with diverse legal teams.
• Excellent writing skills.
• Comfortable working in a dynamic, fast-moving environment.
• Experience with AI large language model is a plus.
• Personal injury litigation background preferred.

We are not currently accepting agency submissions for this position.  

The Clinical Safety Specialist will work alongside other members of the clinical safety team to manage the adoption of InterSystems' Clinical Safety Management Framework supporting the development and implementation of InterSystems' products.

Job Responsibilities

• Provide the clinical safety assurance services across the InterSystems’ products
• Adapt and refine InterSystems’ Clinical Safety Management Framework and Plan for use
• Act as the escalation point for reported clinical safety issues
• Create Safety Reports as appropriate from issues reported to Customers, Implementation and Support staff
• Perform clinical safety assessments to investigate and assess clinical risk in good faith to support and improve patient safety
• The ability to work in a multi-disciplinary team including regional edition, implementation, and support
• Deliver clinical safety training to internal and external groups.
• Participate in the Clinical Safety Group activities
• Create and maintain Region, Project and clinical safety documentation.
• Provide clinical safety/ risk assessment advice at customer sites
• Provide advice and bring experience to the customer and ISC team in terms of lessons learnt in the field particularly around clinical safety
• Must be prepared to undertake the role of Clinical Safety Officer (where applicable) or act as Clinical signatory on behalf of InterSystems as required.

Qualifications

• Clinical qualifications (Doctor, Senior Nurse, Pharmacist or Allied Health Professional)
• Professional registrations
• 5-10 years of clinical experience
• Experience in a secondary care setting
• Possesses a strong grasp of the clinical workflow in the full range of inpatient settings (including accident and emergency, maternity, and operating theatres) and outpatient settings.
• Proven clinical stakeholder engagement, negotiation, and strong influencing skills
• Ability to manage multiple tasks simultaneously and prioritize workload to meet
• Exceptional problem solving and analytical skills
• Excellent communication and presentation skills; multi-lingual as required depending on location
• Demonstrable experience of involvement in Clinical Governance activities
• Implementation of successful clinical risk management activities
• EMR/ HIS Experience as a user of health information technology and/or implementation experience preferred.
• Experience in developing and delivering training materials and/ or coaching desirable.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Join Our Team as an Attorney at Axiom

We are seeking a Securities & Prime Brokerage Counsel to join our Financial Services team. In this role, you will provide expert legal advice and support to our clients in securities trading and prime brokerage, ensuring compliance with evolving margin lending rules and regulatory frameworks. This position offers a unique opportunity to collaborate with leading financial institutions, advising on complex securities agreements, margin regulations, and cross-asset transactions. This is an existing vacancy.

Responsibilities:

• Drafting, reviewing, and negotiating securities trading agreements, prime brokerage agreements, and related margin documentation.
• Providing legal guidance on margin lending regulations, FINRA Rule 4210, Regulation T, and Regulation U compliance.
• Collaborating with internal teams, trading desks, and clients on cross-asset transactions including swaps, options, futures, equities, and fixed income instruments.
• Managing regulatory compliance, risk mitigation, and operational issues for clients in financial services and capital markets.
• Staying ahead of industry trends and updated margin rules to provide proactive counsel.

Qualifications:

• 3+ years of experience in securities law, prime brokerage, or financial services legal practice.
• Strong knowledge of U.S. securities regulations, including the Securities Act of 1933 and Securities Exchange Act of 1934.
• Proven track record of advising clients on securities trading agreements, margin lending, and regulatory compliance.
• Excellent communication, negotiation, technology, and problem-solving skills.
• Juris Doctor (JD) degree or equivalent and licensed to practice law in an applicable jurisdiction.

Preferred Skills:

• Experience with fixed income and synthetic prime brokerage agreements.
• Hands-on experience integrating updated margin and credit regulations into transactional or advisory work.
• Familiarity with multi-asset trading agreements and cross-border transactions.

Compensation:

The estimated total compensation for full-time Axiom attorney roles is $104,500-325,000 per year and for non-attorney roles is $71,250-309,750 per year. Compensation decisions are based on various factors, including, but not limited to, experience, skills, certifications, location, and business needs.  Employees may be eligible for additional benefits, including health, dental, and vision insurance; paid holidays and PTO; flexible work arrangements; and professional development opportunities and tools.

About Axiom:

For over 25 years, Axiom has pioneered the alternative legal services industry, now serving more than 1,500 legal departments globally with our unique blend of world-class legal talent and advanced AI tools, delivering innovative solutions ranging from that combine top-tier talent with cutting-edge technology. We tackle complex legal matters across 12 practice areas for clients ranging from Fortune 100 to SMBs, empowering our legal professionals to engage in meaningful work that advances their careers. Our Talent NPS score of +71% and our Client NPS score of +64% highlight our commitment to excellence (Reported scores were Axiom’s average for 2025 – the legal industry average NPS score is +35%). Join our forward-thinking community where you’ll keep your career dynamic and multi-faceted, be part of a company that values agility, collaboration, and excellence, and love both the law and your life.

Learn more about life at Axiom. 

Axiom is the global leader in high-caliber, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in class alterative legal services.  

Diversity is core to our values and we are proud to be an equal opportunity employer. Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender, gender identity, gender identity status, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require accommodations to participate in each stage of the recruitment process. To request an accommodation, please contact benefits@axiomlaw.com.

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full data privacy notice is available here.   

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. Pursuant to the San Francisco Fair Chance Ordinance, NY Fair Chance Act, and Los Angeles Fair Chance Initiative, we will consider for employment qualified applicants with arrest and conviction records.  

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