Job Summary  
The Product Solutions Designer on the Enterprise AI and Automation team is, at its core, a design and discovery role. You will dig into ambiguous business problems, map the processes behind them, and design the solution, both the user experience and the workflow underneath it. Design here means more than just visual polish, it means understanding how a process should work before a single screen is built.  

Once you know what needs to exist, you'll build it. You will use AI-assisted development tools and no-code platforms to move from concept to working prototype. Some solutions may stay as low-code internal tools, others will utilize team resources to scale up to full on applications, but you will own the solution end-to-end: discovery, design, and delivery.  

You thrive with autonomy. You are comfortable navigating ambiguity, making decisions with incomplete information, and delivering results without heavy oversight. You want to solve real problems. 

What You’ll Do  

• Intake and discover. Triage requests from across the organization, determine what is worth solving, and conduct the discovery work needed to understand it. This includes process mapping, stakeholder interviews, data analysis, and workflow documentation.  

• Design the solution. Own the end-to-end user experience. Create wireframes, user flows, and interface designs that are clear and functional. Design means both the visual layer and the process underneath it.  

• Build and ship. Use low-code platforms, no-code tools, and AI-assisted development to move from design to working prototype. You do not need to be a software engineer, but you need to be able to deliver something real.  

• Collaborate and scale. Work with the rest of the team to transition prototype solutions into wide-scale applications.  

• Manage your own work. Own your portfolio of projects and communicate status without needing to be closely managed.  

What We Need  

• Experience. 8+ years in roles that combine problem-solving, process improvement, and hands-on solution delivery. The specific title does not matter; the experience does.  

• Design and UX. You design interfaces that are clear, functional, and intuitive. Usability is the priority, you can take a messy business process and turn it into something people actually want to use. Proficiency in Figma or similar tools required.  

• Presence and communication. You can lead intake conversations with stakeholders across the organization, ask the right questions to understand what needs to be built, and translate what you learn into clear designs and recommendations.  

• Discovery and analytical skills. You can dig into a business process, identify where it breaks down, analyze data to understand the real problem, and articulate what needs to change.  

• Building experience. Hands-on experience with low-code platforms (e.g., Retool) and comfort with AI-assisted development tools (e.g., Claude Code, Cursor, Copilot). You do not need to be a traditional software engineer, but you must leverage these tools to ship working solutions.  

• Data fluency. You understand how databases work, can explore data in tools like Snowflake, and are comfortable using AI to generate and refine queries and pull your own insights without relying on a data team.   

Desired Qualifications  

• Technical familiarity. Exposure to data pipelines, integrations, or API-based workflows. Familiarity with JavaScript/Python at a read-and-modify level, enough to work with AI assistance, not enough to architect a platform.  

• Tooling experience. Familiarity with CRM platforms (Salesforce) and project management tools (Jira, GitHub). You will likely encounter both regularly.  

• Process and operations background. Experience with process mapping tools (Lucidchart, Miro, BPMN) and familiarity with business process automation or operations consulting.  

• Comfort with ambiguity and range. You have worked in environments where roles were not rigidly defined and you owned outcomes across multiple functions. You are energized by variety, not overwhelmed by it.  

What You'll Need to Succeed  

• Autonomy and resourcefulness. You do not wait to be told what to do. You can identify problems, propose solutions, and execute. When you do not know how to do something, you figure it out or you reach out for the right resources.  

• Range and adaptability. Some days you are a designer, some days a builder, some days an analyst. You shift between modes comfortably and do not see rigid role boundaries.  

• Bias toward action. You would rather ship something imperfect and iterate than spend weeks perfecting a plan. You know when “good enough” is the right answer, and when something needs real discovery first.  

• Willingness to teach. You are comfortable being the person people come to with AI questions, and you can explain what these tools can and cannot do without overselling or gatekeeping.  

• You lead through craft and influence — mentoring peers, establishing frameworks, and raising the bar for product excellence without a reporting structure. 

• Passion for building products that create meaningful impact in healthcare. 

Base Salary Band: $100,000-$170,000

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

Job Summary  
PatientPoint is seeking a Group Product Manager (GPM) to lead the evolution of our content tools, services and API’s. With a focus on product discovery and delivery in partnership with our customer-facing product teams and in alignment with content partners, you’ll be the driving force behind the product team, responsible for solving for the future of PatientPoint’s content capabilities, creating measurable impact, and helping mature best practices as we build our product-led culture. 

In this role, you will operate as a senior player-coach, with accountability for product outcomes for the content platform and enabling outcomes for stream-aligned product teams that support core and Precision products.  You’ll coach, improve and achieve PatientPoint’s product practice standards within the Content Intelligence domain. And you’ll manage a product manager responsible for PatientPoint’s provider hub, determining the future for content tools that are both internally and customer-facing. 

This is a hands-on role that requires strong product instincts, ability to navigate ambiguity with structured thinking, strong data acumen, a sense of urgency, ability to lead through change, and a relentless focus on value creation. 

What You’ll Do  

• Own the strategy, roadmap and outcomes for the content intelligence platform (digital platform and tools used to ingest, store and smartly deliver content to products in provider offices and Precision partner products).  Source information from experts, partners, stakeholders and customers to frame customer problems that are worth solving. Adapt the product strategy and then translate it into meaningful product bets that align with PatientPoint’s mission and OKR’s.   
   
• Be the expert for a product and/or product group.  Serve as the expert for provider content experiences at the point of care, staying informed on market trends, customer needs, and competitive dynamics.  Conduct competitor product teardowns, understand rational for content capability differentiation in the market, and educate product peers and internal partners/stakeholders on opportunities. 
   
• Lead product discovery and delivery. Partner closely with peer product teams, engineering, design, content and business partners to frame the right problems, run structured discovery, validate solutions, and deliver high-quality product experiences.  And ensure alignment with portfolio leadership proactively.   
   
• Champion AI-forward product development. Leverage AI as an enabling capability in every aspect of product development and solutioning – enabling faster alignment, communication, analysis and document creation that power faster-time-to-insights and time-to-market; and best-in-class product capabilities and experiences.   
   
• Drive measurable business impact. Define success through clear KPIs and OKRs tied to engagement, retention, and revenue. Establish dashboards and new metrics as needed.  Continuously assess performance, generate insights, and prioritize with data.  Help the team interpret performance data and iterate quickly. 
   
• Prioritize and effectively manage expectations.  Gather input from your team(s) and working group to inform your perspective, and then prioritize aggressively to focus the team’s investment on the most impactful work to achieve goals.   
   
• Champion Cross-Functional Collaboration. Work closely with Provider Sales, Client Sales, Customer Support, Data, and other partners to ensure alignment, velocity, smooth delivery, and strong go-to-market execution. 
   
• Elevate the Voice of the Customer. Serve as the conduit between the customer, content and the business. Use empathy, insight, and curiosity to deeply understand user needs and behaviors. Iterate/advance tactics used by PatientPoint to build user empathy. 
   
• Lead through influence. Operate as a senior IC who sets direction, raises the bar for product thinking, and contributes to a strong product culture.  Mentor product and sr. product peers, with future people leadership potential.  May manage and coach 1-2 product professionals. 

 
What We Need  

• Bachelor’s degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field is required. 
• 6+ years of experience in product management, product development, or a related field. 
• Demonstrated success owning and scaling content platform products with measurable outcomes connected to business strategy. 
• Strong product discovery skills and deep experience validating ideas before heavy investment (ex. experience with A/B testing, experimentation frameworks, and hypothesis-driven development). 
• Proven ability to translate strategy into actionable roadmaps and product bets 
• High data literacy and comfort defining, gathering (w/ SQL or similar), tracking, and interpreting product metrics  
• Strong business acumen and ability to balance customer, revenue, and technical considerations  
• Excellent communication and storytelling skills; can align execs, partners and engage teams. 
• Fluency with modern product tools (Jira, Confluence, Looker, Mixpanel, Figma) and Agile methodologies.  
• Fluency with modern AI platforms (Claude, ChatGPT, Figma Make, etc.). 

Desired Qualifications  

• MBA or related Masters degre
• Previous experience at growth- or mature-stage companies with mature product organizations; leveraging a modern product operating model with dedicated prod-eng teams and outcome-led goals.   
• Previous experience in healthcare/health tech, or environment with similar data privacy considerations  
• Previous experience with recommendation systems and mixed media types including articles, video, infographics and innovative formats. 
• Previous experience with DOOH platforms such as BroadSign, SignageOS, or similar is a plus 

What You'll Need to Succeed  

• You can move between strategy and execution with ease - connecting the “why” to the “what” and “how.” 
• You are able to see the field, from internal opportunities to external competition, and define the path toward transformational growth.  You don’t just ship features - you solve real problems and prove it with data. 
• You are self-sufficient in defining the right metrics to track in an unstructured environment, and proficient in pulling the data you need with minimal support. 
• You’re a trusted partner to engineers, designers and business partners, and know how to co-lead with humility and clarity.  You are able to model and mentor product management best practices within your peer group. 
• You are able to mature processes, measurement and product capabilities with some degree of autonomy, connecting dots across the portfolio. 
• You thrive in ambiguity, drive momentum, and keep teams focused on outcomes.  You proactively manage expectations in a complex environment of partners and stakeholders, to sustain alignment and momentum. 
• You advocate for the customer without losing sight of business constraints. 
• You lead through influence and foster accountability without command-and-control tactics.

Base Salary Band: $166,000.00 - $231,700.00

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

#LI-ED1 #LI-Remote 

Location: Cincinnati, OH (Hybrid: 2 days in office / 3 days remote) 

Job Summary: 

We are seeking a data-driven and strategic Programmatic Campaign Targeting & Pricing Analyst to support campaign pricing, audience targeting, and digital media strategy across our network. This role sits at the intersection of analytics, programmatic media, and client strategy—primarily focused on campaign pricing and targeting. 

You will partner closely with client sales, strategy & insights, and ad operations teams to design effective, data-informed media campaigns that align with client objectives, maximize inventory utilization, and drive measurable performance. This role plays a critical part in delivering scalable growth through precise targeting and thoughtful pricing strategies  

What You’ll Do: 

Campaign Pricing & Targeting (Core Focus) 

• Design and price point-of-care and programmatic media campaigns that align with client goals and available inventory.  

• Develop targeted campaign structures using audience insights, prescription data, demographics, and market trends.  

• Ensure proposals meet company pricing standards while maximizing yield and growth opportunities.  

• Maintain visibility into inventory availability, historical pricing trends, and competitive dynamics.  

Campaign Strategy & Proposal Development 

• Collaborate with sales teams to build customized, data-driven proposals aligned to client objectives and budgets.  

• Translate client needs into compelling, clear, and strategic media recommendations.  

• Guide stakeholders through programmatic campaign options and targeting strategies.  

Data Analysis & Insights 

• Analyze large datasets to inform targeting and pricing decisions.  

• Support renewal strategies and upsell opportunities through data-backed recommendations.  

Cross-Functional Collaboration & Process Improvement 

• Partner with strategy & insights, client sales, and ad operations teams to align on campaign goals and execution.  

• Contribute to building scalable processes for campaign scoping, targeting, and pricing.  

• Identify opportunities to improve efficiency, accuracy, and performance across workflows.  

 What We Need: 

• 1–3+ years of experience in digital advertising, programmatic media, analytics, or pricing.  

• Advanced Excel skills (pivot tables, lookups, data analysis) and experience working with large datasets.  

• Ability to analyze performance data and translate insights into actionable recommendations.  

 Preferred Qualifications: 

• Bachelor’s degree in Analytics, Advertising, Business, Healthcare, or related field.  

• Experience with Salesforce, Looker, SQL, or similar tools.  

• Strong understanding of programmatic ecosystems (SSPs, DSPs, RTB, DMPs, ad exchanges).  

• Exposure to pharmaceutical or healthcare data.  

 What You’ll Need to Succeed: 

• Strong analytical mindset with attention to detail and a passion for working with data.  

• Excellent communication skills and ability to collaborate across teams and stakeholders.  

• Ability to manage multiple projects in a fast-paced, deadline-driven environment.  

• Curiosity and initiative to continuously improve processes, strategies, and outcomes.  

• A strategic mindset with an interest in evolving programmatic media and targeting capabilities.  

Principal Product Manager 

Job Summary  
PatientPoint is seeking a senior individual contributor to serve as Principal Product Manager for Precision — our patient engagement and pharmaceutical brand activation product at the intersection of healthcare personalization, privacy-safe audience activation, and point-of-care media. 

This is an experienced IC role for a deeply skilled product practitioner who brings both strategic vision and hands-on execution. You will own the product strategy, roadmap, and performance outcomes for Precision, shaping how PatientPoint delivers personalized, pharma-relevant experiences across trusted point-of-care and digital healthcare environments. You will operate with significant autonomy, drive alignment across complex cross-functional stakeholders, and be a trusted voice across the organization on customer insight, market strategy, and product excellence. 

This role does not carry direct people management responsibilities. Instead, you lead through craft, influence, and outcome ownership — establishing frameworks, building expertise, and elevating team capability for the strategically important Precision product. You will report to the VP of Product. 

What You’ll Do  

• Define and Own Product Strategy 
  Define and communicate a compelling product vision for Precision that aligns with PatientPoint’s growth strategy, market opportunity, and client needs. Translate vision into a multi-quarter roadmap with measurable business and customer outcomes. Define and track KPIs across targeting quality, campaign performance, patient engagement, customer adoption, and revenue growth. 

• Build Products That Solve Real Patient, Provider, and Pharma Customer Problems 
  Lead development of solutions that improve personalization, audience relevance, campaign effectiveness, and performance measurement for patients, providers, and pharmaceutical advertisers. Ensure the roadmap reflects real market demand, validated customer pain points, and differentiated value in a competitive landscape. Proactively predict, improve, and remove barriers to effective discovery. 

• Drive Commercial Impact 
  Develop and evolve the business case for new Precision solutions, including market sizing, audience strategy, and partnership models. Partner closely with commercial leadership to shape a compelling market-facing value proposition for pharmaceutical advertisers. Ensure Precision capabilities address real client needs around audience access, contextual relevance, scale, targeting confidence, and measurement. Synthesize market, financial, and technical inputs to influence strategic decisions. 

• Lead the Product Lifecycle 
  Execute discovery, validation, launch, and scale for new and existing Precision capabilities. Balance speed, rigor, and executional excellence while ensuring solutions are operationally feasible, scalable, and compliant. Drive launches in partnership with internal teams and external partners to validate product-market fit and scale commercialization. Define measurement and experimentation frameworks that establish repeatable practices enhancing team impact. 

• Champion Modern Product Practices 
  Champion disciplined product practices including continuous discovery, strong prioritization, outcome-based measurement, and data-informed decision-making. Proactively resolve systemic data and instrumentation gaps. Mentor peers in evidence-based decision-making and advanced discovery methods. Build clarity, focus, and accountability across complex initiatives. 

• Advance Portfolio-Level Impact 
  Shape how Precision capabilities integrate across PatientPoint’s broader platform and future innovation agenda. Anticipate alignment challenges and establish structures that speed durable decisions. Identify opportunities to expand differentiation, unlock new client value, and strengthen long-term competitive advantage. Guide teams through ambiguity with clear storytelling that maintains alignment from planning through launch. 

• Support Customer Conversation and Drive Customer Discovery 
  Bring product and subject matter expertise to key external sales and business development conversations with partners, providers and pharma advertisers, as needed to foster health and proactive partnerships that deliver ROI to PatientPoint and customers. 

What We Need  

• 8+ years of progressive product management experience, including demonstrated senior IC leadership (consistent with a director-level individual contributor scope). 

• Experience scaling products in B2B healthcare technology, digital health, health media, martech/adtech, or other regulated environments. 

• Strong understanding of healthcare personalization, audience segmentation, contextual targeting, and privacy-safe activation in regulated healthcare environments. 

• Experience building products that serve pharma marketing or advertising needs, including audience strategy, campaign enablement, measurement, and commercial packaging. 

• Experience driving external customer conversations, inclusive of senior exec audiences, for purposes of product discovery, sales support and/or implementation consults.   

• Proven success scaling complex, cross-functional, revenue-generating products through rapid customer growth. 

• Strong commercial orientation, including experience with business cases, adoption metrics, and revenue performance. 

• Demonstrated ability to define measurement and experimentation frameworks that improve team-level decision-making and learning velocity. 

• Track record of elevating cross-functional team capability and leading through influence without direct authority. 

 Desired Qualifications  

• Bachelor’s degree in Business, Healthcare Administration, Computer Science, Marketing, or related field.  MBA or advanced degree preferred. 

• Strong grasp of how to balance targeting precision, inventory scale, client expectations, operational feasibility, and regulatory guardrails 

• Experience in high-growth or private equity-backed healthcare environments is a plus. 

• Familiarity with modern product operating models and experience maturing best practices.  

What You'll Need to Succeed  

• You operate at both strategic and executional altitudes, connecting long-term vision to near-term business impact. 

• You understand the needs of pharmaceutical advertisers and can translate product strategy into compelling buyer value. 

• You pair strong customer empathy with commercial discipline and build products that win in the market. 

• You are well versed at using AI tools and capabilities as a daily accelerator of productivity, product development and within the product itself.   

• Strong product judgment, structured thinking, and a bias toward action. 

• You are a trusted voice across product, commercial, operational, data, and technical stakeholders. 

• You thrive in complex, regulated ecosystems and bring clarity to ambiguity. 

• You lead through craft and influence — mentoring peers, establishing frameworks, and raising the bar for product excellence without a reporting structure. 

• Passion for building products that create meaningful impact in healthcare. 

Base Salary Band: $147,500-$207,800
 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

Location:  Newark, NJ

Job Summary: 
The position is responsible for supporting sales and account management while marketing and ‘selling in’ various patient engagement and educational programs to both current clients and new physician offices, specialty provider groups, and hospitals.  This position is intended to learn different aspects of the sales process, support administratively, and have some opportunity to sell to build growth individually and as a teammate.  

 What You’ll Do: 

• Creatively execute sales activities, trainings, site surveys and sales support to meet business objectives  

• Prospecting new customers including in-person, email, and phone outreach according to business needs  

• Develop strategies and enhance relationships with physician offices and specialty group practices in assigned territory – across all communication (phone, email, virtual, In-person) 

• Proactively identify opportunities for expansion and collaborate with sales and implementation teams to ensure seamless execution 

• Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations and outreach daily 

• Follow-up to ensure effective and timely communication on all sales related activities  

• Daily use of Salesforce.com to record all sales activity, submit onboarding cases and prospecting 

• Stay up to date on customer needs and the competitive landscape. Intellectually curious and demonstrated research of issues impacting the medical community as well as industry trends  

• Learning and using marketing material to maximize sales effectiveness and efficiency  

• Team and collaboration: establishing and maintaining effective working relationships with internal support departments 

• Attend and participate effectively in territory, regional and national sales meetings as well as attend and support trade shows  

• Communicate and collaborate with sales teammates on specified quarterly goals and achievements  

 What We Need:  

• Associate or bachelor's degree or equivalent professional sales experience 

• 6+ months of professional experience (includes internships); ideal candidate can provide goals and how they reached those goals consistently in professional experience 

• Proficient in Microsoft Word, Excel, Outlook 

• An entrepreneurial “own the business” work ethic is critical 

• Vehicle is required for this position  

 Desired Qualifications:  

• Experience in using Salesforce 

 What You'll Need to Succeed: 

• Persuasive—A convincing communicator and presenter 

• Self-Starter—Excels working independently 

• Highly Organized— Effective time management, organization and multi-tasking skills. 

• Goal Oriented—Possesses a winning competitive spirit 

• Resourceful—Clever, industrious and adapts quickly Self-Assured—Exhibits and inspires confidence 

• Integrity – Provides accurate information to customers and corporate personnel 

• Strong Communicator – Exhibits very strong verbal and written communication skills Positive “Can Do” Attitude 

• Professional – we are presenting to Doctors, Hospital marketers and medical professionals and a demeanor of professionalism, diplomacy, sensitivity, and tact is key 

• Self-motivation, strong ambition, and interest in directly impacting business results 

• Resourcefulness, multi-tasking skills, and creative problem-solving skills 

• Resiliency and ability to overcome challenges, sound business judgment 

• Passion for relationship building and building trusted partnerships 

Base Salary Band: $60,000 - $70,000
 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. 

Location:  Boston, MA

Job Summary: 
The position is responsible for supporting sales and account management while marketing and ‘selling in’ various patient engagement and educational programs to both current clients and new physician offices, specialty provider groups, and hospitals.  This position is intended to learn different aspects of the sales process, support administratively, and have some opportunity to sell to build growth individually and as a teammate.  

 What You’ll Do: 

• Creatively execute sales activities, trainings, site surveys and sales support to meet business objectives  

• Prospecting new customers including in-person, email, and phone outreach according to business needs  

• Develop strategies and enhance relationships with physician offices and specialty group practices in assigned territory – across all communication (phone, email, virtual, In-person) 

• Proactively identify opportunities for expansion and collaborate with sales and implementation teams to ensure seamless execution 

• Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations and outreach daily 

• Follow-up to ensure effective and timely communication on all sales related activities  

• Daily use of Salesforce.com to record all sales activity, submit onboarding cases and prospecting 

• Stay up to date on customer needs and the competitive landscape. Intellectually curious and demonstrated research of issues impacting the medical community as well as industry trends  

• Learning and using marketing material to maximize sales effectiveness and efficiency  

• Team and collaboration: establishing and maintaining effective working relationships with internal support departments 

• Attend and participate effectively in territory, regional and national sales meetings as well as attend and support trade shows  

• Communicate and collaborate with sales teammates on specified quarterly goals and achievements  

 What We Need:  

• Associate or bachelor's degree or equivalent professional sales experience 

• 6+ months of professional experience (includes internships); ideal candidate can provide goals and how they reached those goals consistently in professional experience 

• Proficient in Microsoft Word, Excel, Outlook 

• An entrepreneurial “own the business” work ethic is critical 

• Vehicle is required for this position  

 Desired Qualifications:  

• Experience in using Salesforce 

 What You'll Need to Succeed: 

• Persuasive—A convincing communicator and presenter 

• Self-Starter—Excels working independently 

• Highly Organized— Effective time management, organization and multi-tasking skills. 

• Goal Oriented—Possesses a winning competitive spirit 

• Resourceful—Clever, industrious and adapts quickly Self-Assured—Exhibits and inspires confidence 

• Integrity – Provides accurate information to customers and corporate personnel 

• Strong Communicator – Exhibits very strong verbal and written communication skills Positive “Can Do” Attitude 

• Professional – we are presenting to Doctors, Hospital marketers and medical professionals and a demeanor of professionalism, diplomacy, sensitivity, and tact is key 

• Self-motivation, strong ambition, and interest in directly impacting business results 

• Resourcefulness, multi-tasking skills, and creative problem-solving skills 

• Resiliency and ability to overcome challenges, sound business judgment 

• Passion for relationship building and building trusted partnerships 

Base Salary Band: $60,000 - $70,000
 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. 

Location: NYC or Remote (East Coast preferred)

Travel Expected: Up to 30%

Job Summary:  

As a Director of Client Sales - Consumer Health Network, you will play a critical role in accelerating growth for PatientPoint’s Consumer Health Network (CHN) across OTC and consumer health brands. 

This role focuses on building strategic partnerships with leading CPG and consumer health marketers, helping them connect with health-conscious consumers in the trusted physician’s office setting. You will step into a high-growth, highly visible area of the business, working closely with brand, media, and agency leaders to drive meaningful impact. 

Our sales team works hard, plays hard, and delivers results. We have a unique culture that focuses on the team win as well as the individual. A strong support system is in place to help ensure we drive success and exceed client expectations. 

What You'll Do: 

• Identify and unlock new business opportunities across key categories (e.g., pain, allergy, GI, women’s health, VMS, etc.) This role requires a hunter mindset.  

• Drive growth across OTC and consumer health brands by building and expanding a portfolio of client relationships  

• Position the Consumer Health Network as a differentiated channel that delivers value at critical moments of consumer decision-making  

• Partner with clients to integrate CHN into broader marketing and media strategies  

• Leverage internal and external relationships to navigate complex organizations and accelerate deal progression  

• Foster long-term partnerships that drive renewals, expansion, and enterprise-level engagement  

What We Need: 

• 5-10 years’ experience in advertising or marketing at an OTC or CPG brand, retail media or consumer health sales 

• Proven success in business development/revenue generation within complex, matrixed organizations  

• Experience working with OTC, CPG, wellness, or retail-driven categories  

• Strong network of brand and/or agency relationships within consumer health or adjacent categories  

What You'll Need to Succeed: 

• Strategic, consultative selling mindset; able to break through to brand marketers and translate intuition into solutions 

• Strong storytelling skills to simplify complex concepts into clear, compelling value propositions  

• Ability to connect brand objectives to business outcomes (e.g., trial, switching, engagement, conversion)  

• Entrepreneurial mindset with a desire to build, shape, and scale a growing business  

• Collaborative approach; comfortable working across teams to deliver integrated solutions  

•  High level of curiosity, initiative, and accountability 

Base Salary Band: $115,000 - $155,719 

Plus Variable compensation

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

Location: Remote

Travel Requirements: 4-5 weeks per year 

Job Summary  
The Senior Software Engineer brings deep expertise in designing and implementing scalable software platforms across infrastructure, tools, and development methodologies. In this role, you’ll help build PatientPoint’s next-generation unified platform using Python 3, Google Ad Manager, Elasticsearch, and AWS.  

You thrive in environments that demand high-performance, production-grade code, and take ownership of your work from architecture through delivery. You’re driven to solve complex problems at scale and are motivated by building software that makes a meaningful impact. You want to build things that matter. 

What You’ll Do  

• Design, build, and maintain robust backend systems and APIs deployed in AWS across multiple technical domains  
• Develop scalable, high-performance solutions that follow modern software design principles and meet business requirements  
• Contribute to architectural discussions and drive implementation of clean, reusable solutions across services  
• Ensure the stability, performance, and scalability of core platform services and APIs  
• Participate actively in Agile ceremonies such as planning, retrospectives, and story grooming  
• Conduct thorough code reviews, share technical feedback, and contribute to continuous code quality improvements  
• Collaborate cross-functionally with Product, DevOps, and Security to support high-quality software delivery  
• Mentor peers and junior engineers through thoughtful collaboration and knowledge sharing. 
• Use AI-based development tools to build high-quality, high-performance AdTech products. 

What We Need  

• 6+ years of experience in backend software engineering focused on building enterprise-grade applications  
• 4+ years developing scalable, high-performance, high availability microservices  
• 4+ years designing cloud-native architectures and implementing infrastructure as code  
• 4+ years of hands-on experience with relational databases and writing optimized SQL queries  
• 2+ years of front-end development experience using JavaScript, TypeScript, and frameworks such as React or Angular 
• Advanced proficiency in Python 3, with expert-level knowledge required (a coding assessment will be administered to evaluate this proficiency). 

Desired Qualifications  

• Hands-on experience with observability tools and performance monitoring platforms, including New Relic and Sentry 
• Elasticsearch experience or other cloud-native search technologies
• Background in containerization and orchestration platforms such as Docker, Amazon ECS, and Kubernetes  
• Familiarity with cloud security concepts and protocols including OAuth2, JWT, HMAC, data encryption, hashing, and secret management  
• Proven ability to collaborate with cross-functional partners such as Product, DevOps, and Security  
• Understanding of digital advertising ecosystems and platforms such as Google Ad Manager, Kevel, Sizmek, and DV360  
• Awareness of healthcare compliance standards and regulatory frameworks like HIPAA and PHI  
• Experience developing software with a focus on customer feedback and iterative improvement 

What You'll Need to Succeed  

• Self-motivation, strong ambition, and interest in directly impacting business results.   
• Resourcefulness, multi-tasking skills, and creative problem-solving skills.  
• Resiliency and ability to overcome challenges, sound business judgment.   
• Passion for relationship building and building trusted partnerships.   

Base Salary Band: $88,299.55-$164,000
 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. 

#LI-ED1 #LI-Remote

Location: Remote  

Travel Requirements: Less than 10%  

Job Summary  

Join PatientPoint, a leading force in digital health, and help us turn every patient touchpoint into an opportunity for impact. Our mission: to empower better health by delivering timely, behavior-changing content in doctors’ offices across the US. With a rapidly expanding network spanning tens of thousands of physician practices and hundreds of thousands of providers, your work here will directly influence how patients and clinicians make decisions… giving you a chance to drive meaningful outcomes at scale.  

PatientPoint is seeking a Product Manager to join our growing Ad Tech team focused on scaling PatientPoints advertising platform, with a focus on our Ad Tech product. This role sits at the intersection of client management, healthcare, media, measurement, and technology, and plays a critical part in delivering relevant, compliant, and high-performing advertising experiences that advance both patient education and partner engagement objectives.  

You will collaborate closely with engineering, analytics, and operational teams to execute a roadmap that delivers seamless programmatic advertising, advanced targeting, and yield optimization across our healthcare-focused digital ad products.  You will collaborate and contribute closely with peers focused on (de-identified) targeting and programmatic monetization.  

What You’ll Do  

• Own and prioritize sprint-level execution, write user stories, groom backlogs, manage trade-offs, and QA deliveries, inform strategy and ensure alignment with business objectives.  
• Collaborate with engineers, analysts, and campaign ops to deliver seamless, secure, and scalable ad experiences across all patient-facing digital endpoints, continuously enhancing ad serving platforms and proprietary ad management tools.  
• Support integrations with SSPs, DSPs, ad servers, creative delivery platforms, and patient engagement platforms.  
• Serve as the primary liaison for the digital advertising product and initiatives you focus on, aligning cross-functional stakeholders across commercial, sales, content, compliance, and technical teams to ensure coordinated execution.  
• Define and monitor success metrics for ad performance; improve instrumentation of, and leverage, analytics to drive ongoing improvements in effectiveness, relevance, and user engagement.  
• Stay informed of industry trends, emerging technologies, and best practices to ensure PatientPoint remains at the forefront of healthcare ad tech innovation.  
• Translate strategic product vision into detailed execution plans  
• Drive post-launch feedback loops and product iteration  
• Contribute to platform documentation, process design, and product enablement materials  

What We Need  

• 3+ years of experience in product management, ideally within Ad Tech, digital media platforms (with a focus on publisher experience), or health tech environments.  
• Deep understanding of publisher side digital advertising systems, including Google Ad Manager, DV360, Kevel, VAST/VPAID standards, SSPs/DSPs, and IAB guidelines.  
• Proven experience integrating data and business systems such as Snowflake and Salesforce with ad server platforms.  
• Strong technical writing skills, proficient at creating detailed, actionable product requirements and documentation.  
• Demonstrated ability to effectively collaborate cross-functionally, balancing both technical and business considerations.  

Desired Qualifications  

• Experience working with patient- or healthcare-related platforms, with a strong understanding of privacy, consent, and regulatory requirements including HIPAA and PHI.  
• Understanding of healthcare marketing compliance, including pharmaceutical advertising regulations.  
• Previous ownership and accountability for revenue-generating products, including budgeting, forecasting, and financial analysis.  
• Technical proficiency with analytics and management tools such as Salesforce, JIRA, Looker, and SQL.  
• Bachelor’s degree in Computer Science or related field, or equivalent practical experience  

What You'll Need to Succeed  

• Ability to drive clarity in a fast-moving, high-ambiguity environment  
• High technical fluency and comfort working with engineers, vendors, and business stakeholders  
• Exceptional communication skills and the ability to lead and collaborate across cross-functional teams.  
• A builder’s mindset and commitment to scalable infrastructure  
• Outcome-driven, always connecting roadmap to measurable result  

Base Salary Band: $90,000-$161,000
 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

Job Summary: 

In this role, you will lead trade shows and event planning and execution for the Client Solutions business unit, a critical part of PatientPoint’s customer engagement, acquisition, and retention efforts. The Trade Shows & Events Manager will collaborate with the VP of Events to determine which shows and events PatientPoint will participate in, the rationale and objectives for participating and the key metrics by which success will be measured. 

 What You'll Do:

• Collaborate with the VP of Events and Client Solutions Marketing and Sales teams to define the event strategy  
• Support Sales and Marketing strategies by facilitating participation in key trade shows and events that reach PatientPoint target customers, prospects, and industry influencers 
• Manage end-to-end trade shows and events logistics and execution, including but not limited to sponsor relations, speakers and booth staff, registration, housing, product demos and hardware, booth equipment, marketing materials, transportation arrangements, on-site services, booth staffing schedules travel and accommodation logistics, show services orders and shipping arrangements 
• On-site management of trade shows and events to ensure that they operate smoothly and according to plan  
• Monitor and report on trade show and event budgets at the event level 
• Assist with marketing program execution such as collateral development, direct mail/email campaigns and digital marketing to drive leads and revenue opportunities 
• Partner with Marketing and Corporate Communications to ensure pre-show and post-show communications are scheduled and sent in accordance with the event timeline 
• Travel to various trade shows to manage logistics 
• Evaluate event performance based on marketing/sales objectives and KPIs 
• Ability to present and speak to internal and external stakeholders 
• Proficiency in Word, Excel, Adobe Acrobat, Outlook, and PowerPoint 
• Travel to event site locations +-30% 
• May be required to perform other duties as assigned 

 What We Need:

• Bachelor’s degree in Marketing, Communications, Hospitality, Project Management, or related field 
• 5 – 8 years of experience in B2B trade show and events management 
• Excellent project management skills 
• Must be able to lift up to 50 lbs. on a regular basis (position requires setup and moving of display materials) 

 Desired Qualifications:

• Knowledge of pharmaceutical/life sciences industry and events 
• Experience with Asana or similar project management software 
• Experience with Salesforce or similar CRM software 
• Experience with Cvent or similar event management software 
• Experience with iCapture or similar lead capture software 

 What You'll Need to Succeed:

• Excellent communication, organization, customer service and project management skills 
• Versatility to multi-task and manage several assignments at a time 
• Ability to manage projects from conception to completion 
• Ability problem-solve under pressure 
• Ability to communicate effectively with internal customers at a management level 
• Willing to work evenings, weekends, and public holidays as needed 

Base Salary Band: $$84,900.00 - $114,200.00 

 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. 

Location:  Cincinnati, OH

Job Summary:

In this role, you will lead trade shows and event planning and execution for the Provider Solutions business unit, a critical part of PatientPoint’s customer engagement, acquisition, and retention efforts. The Trade Shows & Events Manager will collaborate with the VP of Events to determine which shows and events PatientPoint will participate in, the rationale and objectives for participating and the key metrics by which success will be measured. 

What You'll Do:

• Collaborate with the VP of Events and Provider Solutions Marketing and Sales teams to define the event strategy  

• Support Sales and Marketing strategies by facilitating participation in key trade shows and events that reach PatientPoint target customers, prospects, and industry influencers 

• Manage end-to-end trade shows and events logistics and execution, including but not limited to sponsor relations, speakers and booth staff, registration, housing, product demos and hardware, booth equipment, marketing materials, transportation arrangements, on-site services, booth staffing schedules travel and accommodation logistics, show services orders and shipping arrangements 

• On-site management of trade shows and events to ensure that they operate smoothly and according to plan  

• Monitor and report on trade show and event budgets at the event level 

• Assist with marketing program execution such as collateral development, direct mail/email campaigns and digital marketing to drive leads and revenue opportunities 

• Partner with Marketing and Corporate Communications to ensure pre-show and post-show communications are scheduled and sent in accordance with the event timeline 

• Travel to various trade shows to manage logistics 

• Evaluate event performance based on marketing/sales objectives and KPIs 

• Ability to present and speak to internal and external stakeholders 

• Proficiency in Word, Excel, Adobe Acrobat, Outlook, and PowerPoint 

• Travel to event site locations +-30% 

• May be required to perform other duties as assigned 

 What We Need:

• Bachelor’s degree in Marketing, Communications, Hospitality, Project Management, or related field 

• 5 – 8 years of experience in B2B trade show and events management 

• Excellent project management skills 

• Must be able to lift up to 50 lbs. on a regular basis (position requires setup and moving of display materials) 

 Desired Qualifications:

• Knowledge of healthcare industry and events 

• Experience with Asana or similar project management software 

• Experience with Salesforce or similar CRM software 

• Experience with Cvent or similar event management software 

• Experience with iCapture or similar lead capture software 

 What You'll Need to Succeed:

• Excellent communication, organization, customer service and project management skills 

• Versatility to multi-task and manage several assignments at a time 

• Ability to manage projects from conception to completion 

• Ability problem-solve under pressure 

• Ability to communicate effectively with internal customers at a management level 

• Willing to work evenings, weekends, and public holidays as needed 

Location: New York City, New York

Job Summary   

PatientPoint is seeking an Agency Partnerships Director to ensure the success of the cross-functional teams that support our commercial offerings. This is an opportunity to manage internal/external client relationships, drive measurable outcomes, and define/grow/support overall client partnership. 

In this client-facing role, you will work with digital advertising agency buyers and Life Science companies to demonstrate the value that PatientPoint could provide to their brands. The ideal candidate is a collaborative leader and proactive problem-solver who must possess strong communication skills (verbal and written), attention to detail, and the ability to multi-task. You must be able to work both independently and with a team, be accountable, creative, flexible, and organized with the ability to prioritize time-sensitive assignments.    

What You’ll Do  

• Cultivate thoughtful relationships with Agency leaders to provide solutions that align with our clients' marketing strategies in support of future sales growth 
• Act as a subject matter expert on our commercial solutions, leveraging deep knowledge of our strategy, contracts, and operations to strategically position our offerings with digital advertising agency partners. 
• Navigate with a great deal of independence to negotiate and increate opportunities in support of sales goals 
• Lead strategic initiatives internally and externally that will help drive innovation and contribute to commercial goals 
• Develop strategic and creative account plans for managing agencies/ and their respective brand opportunities 
• Manage day-to-day project activities and administration across multiple workstreams
• Lead project planning, scheduling, and resource allocation to ensure timely delivery
• Collaborate across internal teams (Client Services, Sales, Data, Product, Sales Ops, Finance) to ensure alignment and continuous improvement
• Serve as single point of contact for agency-related status updates and regularly communicate key updates to internal and external teams  
• Develop regular a system and cadence for reporting and demonstrating PatientPoint value proposition to clients
• Coordinate social events for our partners; fostering relationships through action and in person. 
• Call on agency partners; becoming the direct conduit to PatientPoint sales teams and ensuring consistency in approach, communication and management across partners.  

What We Need  

• Bachelor’s Degree in a related field 
• 5 years agency experience in Healthcare/Pharma
• Healthcare experience required; Point of Care, Out of Home, Programmatic, Pharmaceutical (DTC and/or HCP) and/or OTC experience highly valued  
• Expertise with digital media vernacular and measurement  
• Comfort with data and identifying actionable insights; can analyze and interpret KPIs
• Strong interpersonal skills – ability to establish and maintain successful cross-functional relationships and collaborate closely with multiple teams 

Base Salary Band: $115,000 - $200,000

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

Job Summary 

PatientPoint is seeking a strategic and hands-on Director, Content Strategy & Activation to build and lead our newly established Content Marketing Center of Excellence. 

This role sits at the intersection of enterprise storytelling, campaign activation, AI-enabled content scaling and measurable business impact. You will architect and operationalize a comprehensive content strategy that supports multiple business units, aligns to enterprise priorities and drives engagement, affinity, demand and retention across our audiences. 

You will manage and mentor a team of content marketers while personally contributing to high-impact content development and campaign integration. This leader must be both a visionary strategist and an execution-oriented operator — someone who can define the roadmap and ensure content delivers measurable business results. 

What You’ll Do  

Enterprise Content Strategy & Narrative Leadership 

• Develop and lead a comprehensive enterprise content strategy aligned to PatientPoint’s brand, growth priorities and revenue goals 

• Build and evolve core narrative frameworks that articulate PatientPoint’s value across providers, life sciences partners, customers and enterprise stakeholders 

• Ensure content strategies reflect distinct buyer journeys, target audiences, value propositions and selling points across business units 

• Identify opportunities to leverage synergies across segments while maintaining audience relevance 

• Continuously monitor shifts in the healthcare, digital health, media and marketing landscape to ensure our content remains credible, differentiated and forward-looking 

Campaign Strategy & Content Activation 

• Partner closely with segment marketing directors to translate campaign strategies into cohesive, multi-channel content plans 

• Ensure campaigns are grounded in strong storytelling and connected to broader enterprise narratives 

• Own campaign content strategy and execution — from concept through deployment 

Owned Media & Content Ecosystem Management 

• Own and evolve PatientPoint’s owned media ecosystem, including website, blog, newsletters and other avenues in which you see opportunity  

• Architect an editorial roadmap aligned to strategic priorities and campaign focus areas 

• Implement a scalable “content atomization” model that repurposes cornerstone assets (research, webinars, case studies) into high-impact derivative content 

• Embed SEO and emerging AI visibility best practices into the content lifecycle to ensure discoverability and authority 

Thought Leadership & Market-Relevant Content 

• Proactively monitor healthcare, digital health, media, policy and marketing industry trends to identify timely opportunities for PatientPoint to contribute a differentiated perspective 

• Rapidly translate breaking news, emerging research, regulatory shifts and cultural moments into relevant, high-quality content that positions PatientPoint at the center of industry conversations 

• Develop clear POV-driven content that articulates PatientPoint’s unique stance on topics impacting providers, patients and life sciences partners 

• Partner cross-functionally to surface frontline insights, customer perspectives and proprietary data that strengthen our authority and credibility 

• Ensure thought leadership content is timely, distinctive and aligned to enterprise priorities while reinforcing our long-term narrative 

• Leverage multiple channels — including blog, social, email, PR collaboration and sales enablement — to amplify our voice in key industry discussions 

Measurement, Analytics & Optimization 

• Establish and lead a robust content analytics and reporting framework 

• Define KPIs tied to engagement, campaign performance, customer engagement and sales enablement effectiveness 

• Translate performance data into actionable insights to refine messaging, formats and distribution strategies 

• Continuously optimize based on business priorities and measurable impact 

Team Leadership & Cross-Functional Collaboration 

• Manage and mentor a team of content marketing managers, setting clear expectations and elevating quality standards 

• Foster a culture of craft, accountability and innovation within the content function 

• Partner cross-functionally with Product, Brand, Demand, Customer Marketing, Sales, Content, Data & Insights, Corp Comms and Customer Success to ensure alignment and consistency 

• Serve as the connective tissue between strategy and execution — ensuring ideas translate into high-quality, business-driving assets 

What We Need 

• 10+ years of progressive experience in content strategy, campaign marketing, or editorial leadership within B2B healthcare, digital health, media or technology environments 

• Demonstrated experience building and scaling content programs across multiple audiences or business units 

• Proven ability to operate at both strategic and hands-on levels 

• Experience leading and developing high-performing creative or content teams 

• Strong editorial judgment and exceptional writing and storytelling skills 

• Experience integrating content into demand generation and campaign strategies 

• Proficiency with marketing technology platforms, CMS, analytics tools, marketing automation systems, SEO tools and generative AI platforms 

• Ability to translate complex healthcare and technology concepts into clear, compelling narratives 

• Bachelor’s degree in Marketing, Communications, Journalism or related field 

• Agency experience preferred  

What You’ll Need to Succeed 

• A clearly defined and operational Content Marketing Center of Excellence 

• Cohesive, enterprise-aligned narrative frameworks – messaging guides, personas, buyer journeys – across business units 

• Campaigns activated through strategic, high-performing content 

• Increased content efficiency and output through AI-enabled workflows 

• Measurable impact on engagement, campaign performance and customer engagement 

• Elevated executive and thought leadership presence in the healthcare ecosystem 

Manager, Commercial Initiatives & Partnerships 

Job Summary 

The Manager, Commercial Initiatives & Partnerships supports the development and execution of enterprise commercial initiatives with a focus on partnership identification, opportunity evaluation, and operational coordination. Reporting to the Executive Vice President of Commercial Initiatives, this role helps translate strategic direction into organized execution by identifying prospective partners, conducting initial opportunity assessments, and coordinating cross-functional workstreams associated with partnership initiatives. 

This role is ideal for a highly organized, analytical, and proactive professional who enjoys supporting new business opportunities through structured research, disciplined project management, and strong stakeholder coordination. 

What You’ll Do    

Partnership Identification & Targeting 

• Research and identify prospective commercial partners based on predetermined targeting parameters and strategic priorities established by commercial leadership. 

• Develop and maintain prospect lists and market scans that surface organizations aligned with partnership criteria. 

• Conduct background research on target partners including market presence, capabilities, potential strategic fit, and commercial relevance. 

Opportunity Screening & Initial Evaluation 

• Conduct first-pass evaluation of partnership opportunities using defined screening criteria including strategic alignment, potential value, operational feasibility, and market relevance. 

• Prepare structured summaries and briefing materials that support leadership evaluation and decision-making. 

• Maintain documentation of opportunities assessed, including evaluation outcomes and next-step recommendations. 

Partnership Project Coordination 

• Coordinate and manage the operational aspects of partnership-related initiatives once opportunities move forward. 

• Track project milestones, deliverables, timelines, and stakeholder responsibilities across internal teams. 

• Ensure cross-functional alignment between sales, marketing, operations, and other internal stakeholders involved in partnership initiatives. 

Partner Account Management 

• Serve as the day-to-day coordinator for an assigned book of commercial partners. 

• Support relationship management activities including meeting coordination, preparation of materials, follow-up actions, and internal communication. 

• Monitor ongoing partnership initiatives to ensure progress against defined objectives. 

Data, Reporting & Initiative Tracking 

• Maintain dashboards, trackers, and reporting tools used to monitor partnership pipelines and initiative progress. 

• Provide regular updates to leadership on partnership activity, project status, and opportunity pipeline. 

• Support documentation, communication, and governance processes to ensure transparency and organization across initiatives. 

Support Advisory Activities 

• Assist in identifying and coordinating advisory relationships relevant to key markets or partnership initiatives. 

• Support preparation of advisory discussions and documentation of insights gathered. 

What We Need    

• 4–7 years of experience in business development, partnerships, project management, commercial operations, or related roles 

• Experience conducting market research, opportunity assessment, or partnership evaluation 

• Strong organizational and project management skills 

• Analytical mindset with ability to structure information and summarize insights clearly 

• Strong written and verbal communication skills 

• Experience coordinating cross-functional initiatives or projects 

Desired Qualifications   

• Bachelor's degree from an accredited institution 

• Ownership & reliability – A dependable contributor who takes responsibility for assigned workstreams and consistently follows through on commitments. 

• Structured thinker – Approaches opportunities and projects with organization, discipline, and attention to detail. 

• Proactive contributor – Comfortable identifying gaps, asking questions, and moving work forward without needing constant direction. 

• Strong collaborator – Works effectively across teams to coordinate projects and maintain alignment among stakeholders. 

• Execution-focused – Enjoys managing multiple initiatives simultaneously while ensuring projects stay organized and on track. 

What You'll Need to Succeed 

• Strong attention to detail and ability to manage multiple projects simultaneously 

• Comfort operating in a fast-paced environment with evolving priorities 

• Ability to translate strategic direction into organized plans and tasks 

• Strong interpersonal skills and ability to coordinate effectively across teams 

• Curiosity about new markets, partners, and commercial opportunities 

• A proactive mindset with willingness to take initiative and drive work forward 

Base Salary Band: $75,000-$148,000

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

Job Summary: 

PatientPoint is seeking an experienced, strategic Senior Marketing Manager to lead and execute integrated, multichannel marketing campaigns and sales enablement initiatives that drive measurable business results. This individual will partner closely with Sales to develop proactive sales tools and develop and implement account-based marketing (ABM) programs. They will also create and execute inbound marketing strategies that increase awareness, generate demand, and accelerate pipeline growth for PatientPoint’s core solutions. 

This role requires someone who is a strategist and an executer, who has channel expertise across digital, content, and event marketing channels. The ideal candidate will design and orchestrate integrated campaign strategies that align paid, owned, earned, and experiential channels to maximize reach and impact across the buyer journey. 

What You'll Do: 

• Develop deep expertise in the solutions and target personas you support to effectively drive awareness and demand for PatientPoint.  
• Articulate the value proposition of all products, capture features and benefits and translate these details to support compelling messaging and content 
• Own and execute on sales and marketing events, driving pre-event awareness, on-site engagement, and post-event follow-up  
• Enable sales with relevant marketing materials, including sell sheets, presentation decks, spec sheets, best practices 
• Collaborate with product, sales and other cross-functional teams to develop integrated marketing campaigns and programs 
• Support the development of the content strategy and execute short-form content deliverables as needs arise, including email marketing, sell sheets, social posts, and more. 
• Develop and execute marketing campaigns, programs and supporting content used in both online/digital and offline environments 
• Develop and execute demand generation programs to drive leads and sales pipeline growth 
• Communicate with and educate sales team regarding new and planned marketing activities 
• Track and analyze marketing performance metrics and optimize programs accordingly 

What We Need: 

• 7+ years of direct experience in B2B marketing, healthcare or life sciences preferred.  Agency, start-up, or consulting experience are also preferred. 
• Bachelor's degree in Marketing, Communications, Business Administration or related field 
• Proven track record of developing and executing successful marketing strategies and campaigns that drive business results 
• Expertise in sales support tools and enablement  
• Experience designing and implementing ABM campaigns  
• Expertise in digital and traditional marketing channels and tactics 
• Strong understanding of product marketing strategy and execution, including product positioning, messaging and go-to-market planning 
• Highly developed training, presentation and written communication skills 
• High adaptability and flexibility, including the ability to manage deadline pressure, ambiguity and change 
• Excellent communication, collaboration and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels 
• Experience with Salesforce and/or Pardot a plus 

Join our Talent Community 

We look forward to hearing from you and hopefully getting in touch soon! In the meantime, here's a little more about PatientPoint and what we offer.

• Build relationships and engage practices to drive loyalty and identify opportunities to grow the business within the account.
• Daily inbound/outbound customer interaction by phone/email
• Role will be a hybrid of remote work from home and in the Tampa office
• Be the product expert and drive product utilization by keeping the customer informed of product benefits and features.
• Set and maintain realistic and attainable customer expectations
• Ensure that service level standards are maintained and adhered to, based on the type of service/activity
• Support internal platforms and customer relationship management tools for the best customer outcome
• Schedules and coordinates the flow of work between departments to maximize productivity and customer satisfaction
• Maintain expert knowledge of PatientPoint products and services
• Presents features, benefits of current products, and works collaboratively with cross-functional teams focused on meeting customer needs
• Maintain professional demeanor and continuously represent PatientPoint Brand in a positive manner

• Associate degree or combination of education and experience
• At least 2 years’ experience working in a customer service role

• Proven track record of successfully resolving customer issues and increasing customer satisfaction
• Functional experience with Microsoft Word, Excel and Outlook
• Excellent phone and email presence and etiquette

• Knowledge and expertise in or the ability to rapidly learn the Company’s products and services
• Problem solving and independent judgment skills with ability to acknowledge when issues should be escalated
• Excellent attention to detail with the ability to retain the knowledge of product, procedures, and customers
• Must be able to multi-task and work effectively in a fast-paced and constantly changing team environment.
• Ability to switch rapidly between tasks with no loss in efficiency and effectiveness.
• Ability to remain calm in stressful situations and flexible in changing work environments
• Ability to display strong organization and prioritization skills by planning work efforts to maximize efficiencies and productivity