Account Strategist

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

Our US team consists of over 85 people and is an integral part of our company’s global presence. We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs.

As an Account Strategist, you will have the opportunity to learn, grow and succeed! In this client-facing role, you will have the opportunity to build and retain client relationships, acting as an overall trusted advisor in our product suite. In this role, you will play an important part in growing existing partnerships, managing campaigns and ensuring optimization.

Why RTB House? 

This position is perfect for someone who is personally motivated, connects easily with people and is perhaps a bit tenacious. Someone with a high-level of professionalism and knowledge of the digital ecosystem. If this sounds like you, then you should apply right now!

You Will: 

• You will have the opportunity to work with some of the biggest US and global brands; some as support to senior level team members, while other relationships you will own and be responsible for their account development and growth strategy. 
• You will build strong relationships with clients, through regular face-to-face meetings, including communication via phone, video, and email.
• Maintain clear, concise and timely communication in regards to all customer requests.
• Work with Technical Account Managers to manage and optimize campaigns in order to achieve clients’ performance-based goals.
• Be an expert on all things RTB House, maintaining in-depth knowledge of all products and services.
• Provide regular reporting and updates on campaign performance, including QBR presentations.

Desired Experience: 

• 2+ years of general work experience.
• At least 1 year of experience in digital advertising or related field of study.
• Client facing work experience is a plus.
• Bachelor’s degree.
• A passion for digital marketing/e-commerce, with a desire to interact with enterprise clients and agencies.
• A knack for multitasking and organization. You’re able to juggle everything from campaign launches to ad hoc requests across multiple clients.
• A data driven mindset. You’re comfortable organizing data in Excel and Powerpoint to present insights and recommendations to your clients.
• A positive, can-do attitude. You have a high level of motivation and are willing to learn and adapt.
• A determination and drive to succeed. You are resourceful, and have excellent analytical and problem solving skills.

Don’t meet every single requirement? At RTB House we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but unsure about every qualification, we encourage you to apply. We may have just the job for you.

The salary range for this role is $75,000 to $93,000 in base pay, and is exclusive of any bonuses or benefits. The base pay offered will be determined on a case by case basis based on your experience, skills, training, certifications and education, etc., and will be informed by market data.

We Offer: 

YOUR WORKPLACE, YOUR CHOICE. We offer permanent remote work. Or in-office. Or a hybrid combination of both. Your choice. Do You! 

HAVE A VOICE. You will have a direct impact on the success of the company. Your work matters and is essential to the evolution, growth, and success of our business.

GROWTH. We prioritize your growth and career path with your goals and passions in mind, offer comprehensive and continuous training, and a stipend for external courses.

BENEFITS. Extensive benefits package including 100% coverage of your medical insurance premium, matching 401K plan, vacation days, sick days, office stipend, phone or internet stipend, baby cash, stipend for external training and more.

RECOGNITION. Performance bonus eligibility.

COMMUNITY. In-person and virtual events including coffee socials, happy hours, and off-site summits. You will get to work with amazing, inspiring, passionate people in one of the fastest growing sectors in online advertising.

Information on Equal Treatment Policies

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For Massachusetts Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the Role

Roku is seeking a Senior Contracts Negotiator with a passion for technology and innovation to be part of a high-performing and collaborative legal team.  Reporting to the Assistant General Counsel, Business & Legal Affairs, you will negotiate complex technology agreements that support Roku’s business and technical operations, often addressing topics such as data privacy, information security, intellectual property, and emerging technologies, including AI.

This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position based in either Boston, MA, San Jose, CA or Austin, TX.

The estimated annual salary for this position is between $144,500 – $170,000 base salary. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

This role is ideal for someone with expertise in negotiating and closing commercial transactions, who excels at navigating complex contract issues, takes pride in partnering with business stakeholders to close strategic, high-impact deals and thrives in a fast-paced, collaborative environment.

What You Will Be Doing

• Negotiate, draft and close commercial agreements, including cloud services agreements, SaaS, artificial intelligence solutions, professional services, non-disclosure agreements and data privacy agreements, with a solution-driven mindset.
• Identify and implement improvements to existing templates, playbooks, and CLM tools to develop scalable processes for the contracting process, including the use of AI tools and other technologies
• Collaborate with your Roku legal colleagues to provide guidance to internal business partners on a wide variety of contract-related issues, including data privacy, security, confidentiality and artificial intelligence
• Be proactive, organized, and dependable — you take initiative, communicate early and clearly, and keep internal business partners informed as deals progress.
• Have fun while doing it: work with best-in-class colleagues on some of the most interesting and novel issues arising in the TV streaming industry.  Lead with a mindset that embraces innovation, empathy, humor and kindness.

We Are Excited if You Have

• At least 7 years of experience structuring and negotiating commercial technology agreements
• A bachelor’s degree from an accredited college or university
• A proven ability to draft and negotiate agreements using existing templates and playbooks or from scratch
• Strong written and verbal communication skills with proven ability to persuade
• Ability to work both independently and collaboratively in a cross-department and cross-functional role
• Strong Microsoft Office Skills including Word, Outlook, Excel, and PowerPoint
• Experience drafting and negotiating SaaS and cloud services contracts, including data privacy and security terms
• Experience with Ironclad, SharePoint, DocuSign, and Confluence.
• Experience using AI to streamline the contract lifecycle
• A great sense of humor and a customer-service mindset

#LI-FA1

About The Team

The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.

About The Role

Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.

For Massachusetts Only - The estimated annual base salary for this position is between $90,000 - $120,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You’ll Be Doing

• Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
• Being an active collaborator on the design of experimental A/B tests
• Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
• Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
• Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
• Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
• Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
• Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
• Collaborate with fellow world-class user researchers internationally and the Director of UX Research

We’re Excited If You Have

• Proven skills with survey design, quantitative analysis, and experimental designs
• Experience building with AI (Claude Code, CoPilot, or similar)
• Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
• Confidence to make recommendations to experiments being run by others
• Strong communication, presentation, interpersonal, and analytical skills
• Persuasive presentation skills, reporting both qualitative and quantitative data
• Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
• Ability to support timely communication and connection across multiple time zones
• Ability to leverage AI to streamline research processes and deliverables
• A passion for researching and understanding people
• 2-3 years of expertise as a consumer researcher in an industry setting
• Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research

Extra Points If You Have

• Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
• Experience with qualitative UX research methods, allowing you to work on other project types as needed

#LI-SB5

About the team

Ad Product Strategy & Operations (PS&O) is a hybrid strategy and execution function within Roku’s Ad Product organization. We partner with product managers and cross-functional teams to accelerate decision-making, ensure launch readiness, and operationalize product strategy across Roku’s advertising portfolio. The team sits at the intersection of product development and business enablement. Our focus is on driving clarity, scalability, and alignment across initiatives, from roadmap planning through launch execution. We also collaborate closely with commercialization partners to ensure new products and solutions are brought to market effectively.

About the role

We're looking for a PS&O Lead with a performance advertising background to drive product strategy through market analysis, competitive intelligence, and go-to-market execution for Roku's growing performance advertising business. You'll develop and operationalize scalable frameworks to unlock revenue growth across our performance and growth advertising portfolio, ensuring tight alignment across product, sales, and legal teams. You'll act as a key strategic partner bridging product development with business enablement, identifying systemic roadblocks, workflow inefficiencies, and operational gaps that stand between our roadmap and the market.

The ideal candidate has built or scaled performance advertising products in a digital platform environment. You've worked across outcome-based buying systems: cost-per-action bidding, conversion optimization, audience targeting, measurement and attribution, and the feedback loops that make performance campaigns work at scale. You understand how growth marketers evaluate platforms, what drives adoption of new buying products, and how to translate complex ad tech into something a sales team can confidently sell. This is a high-visibility, high-impact role. You'll operate with autonomy, move fast, and own the commercialization and triage work that determines whether Roku's performance advertising platform becomes a must-buy for growth marketers.

For Massachusetts Only - The estimated annual salary for this position is between $130,000 - $170,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Develop and maintain product strategy for Roku's performance advertising portfolio, ensuring market dynamics, buyer needs, and business objectives are reflected in roadmaps and prioritization.
• Analyze systems, workflows, and dependencies across ad delivery, bidding, targeting, forecasting, and measurement to identify gaps and propose scalable solutions.
• Partner with Product Management, Ad Sales, Operations, and Legal to unblock revenue opportunities and scale team readiness to sell and support performance buying products by addressing compliance, operational, and go-to-market challenges.
• Establish frameworks for scaling across Roku’s direct channels, including Home Screen and native surfaces, and our in-stream video ads businesses.
• Serve as the directly responsible individual for performance advertising GTM initiatives, ensuring cross-functional teams are aligned, accountable, and delivering measurable outcomes.
• Own the operational readiness and launch execution for new performance buying products, ensuring Ad Sales teams are equipped to support advertisers from day one.

We're excited if you have

• 4+ years of experience in strategy and operations, growth or performance marketing, or equivalent practical experience, ideally within digital advertising.
• Experience managing performance budgets with an understanding of how decisions are made for budget and optimization.
• Demonstrated ability to shape product strategy through market analysis, competitive insights, and cross-functional alignment.
• Strong systems thinker with a proven ability to scale operational processes and deliver measurable business outcomes.
• Exceptional communication and influence skills, highly analytical, detail-oriented.
• Strong experience using AI to increase productivity in research, developing presentations and briefing documents, financial analysis, and other professional tasks.
• Proven track record of growth and progression in prior roles, reflecting strong performance and increasing responsibility.

#LI-SR2

About the role

We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.

You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.

This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.

For Massachusetts Only - The estimated annual salary for this position is between $382,600 - $536,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you'll be doing

End-to-end platform ownership 

• Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
• Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
• Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.

Supply management and publisher media

• Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
• Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
• Partner with publisher media teams to align platform capabilities with content-level monetization strategies.

Demand connections and ecosystem interoperability

• Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
• Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
• Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.

Data, signals, and optimization

• Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
• Establish platform standards for signal quality, governance, and interoperability.
• Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.

Organizational leadership

• Lead and develop a team of senior product managers across core platform domains.
• Set operating frameworks for prioritization, product strategy, and execution consistency.
• Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.

Executive collaboration and communication

• Translate technical platform strategy into clear business outcomes for executive stakeholders.
• Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
• Communicate tradeoffs and long-term platform direction clearly across the organization.

What you need to know

Video ad serving and delivery

• Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
• Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
• Familiarity with VAST standards, wrappers, and video ad render behavior.

Publisher media and supply-side systems

• Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
• Understanding of inventory governance, eligibility rules, and monetization controls.
• Knowledge of how content structure and advertising break design impact monetization outcomes.

Programmatic and marketplace mechanics

• Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
• Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
• Ability to translate advertiser and buyer needs into platform capabilities.

oRTB and ecosystem interoperability

• Deep familiarity with oRTB standards and bid request and response design.
• Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
• Ability to balance interoperability with platform-level differentiation.

Data, signals, and optimization

• Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
• Experience applying data signals to platform-level optimization or selection logic.
• Familiarity with privacy and policy considerations related to advertising data flows.

We're excited if you have

• 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
• Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
• Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
• Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
• Proven ability to define long-term platform vision for internally built advertising technology systems.
• Excellent communication skills with the ability to influence technical and executive audiences.

#LI-SR2

About the Role

A highly scalable, highly available, real-time advertising platform is critical to supporting and growing Roku’s rapidly expanding ad business. The mission of the Ad Engineering team is to build this platform. The Ad Serving team designs, builds, deploys, and operates Roku’s Supply-Side, Ad Mediation, and Demand-Side platforms, which sit at the core of Roku’s ad monetization and are critical to the business. We are looking for a transformational leader to drive the Ad Mediation area - delivering broad strategic, architectural, and cross-functional impact across Roku’s advertising platform.
 
For Massachusetts Only - The estimated annual salary for this position is between $360,000 and $440,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You’ll Be Doing

• Define and drive a multi-year technical strategy, influencing architecture across multiple teams
• Set the long-term technical vision and take end-to-end ownership of the scalability, stability, and performance of Roku’s ad serving mediation platforms - systems operating at massive scale with significant revenue impact
• Shape product direction by deeply understanding Roku’s advertising business, marketplace dynamics, and long-term monetization strategy
• Lead and grow high-performing engineering teams to execute ambitious product and technical roadmaps
• Hire, grow, and retain top talent, fostering a healthy environment where individuals can do their best work
• Lead initiatives to significantly improve developer productivity by streamlining development workflows, modernizing tooling, and reducing operational load

 
We're Excited If You Have

• 10+ years of experience architecting and building large distributed systems, with a proven track record of leading complex systems in dynamic, high-growth environments
• Track record of building and leading high-performing senior and staff+ engineering teams
• Perform as a staff+ technologist on complex, low-latency, revenue-critical, large-scale distributed backend systems
• Excellent written and verbal communication and collaboration skills
• Proven track record of leading cross-functional teams and initiatives
• Experience fostering AI-first thinking within engineering teams to drive innovation
• Expertise in advertising is a plus
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

#LI-SSC

About the Role

A highly scalable, highly available, real-time advertising platform is critical to supporting and growing Roku’s rapidly expanding ad business. The mission of the Ad Engineering team is to build this platform. The Ad Serving team designs, builds, deploys, and operates Roku’s Supply-Side, Ad Mediation, and Demand-Side platforms, which sit at the core of Roku’s ad monetization and are critical to the business. We are looking for a transformational leader to drive the Ad Mediation area - delivering broad strategic, architectural, and cross-functional impact across Roku’s advertising platform.
 
For New York Only - The estimated annual salary for this position is between $360,000 and $440,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You’ll Be Doing

• Define and drive a multi-year technical strategy, influencing architecture across multiple teams
• Set the long-term technical vision and take end-to-end ownership of the scalability, stability, and performance of Roku’s ad serving mediation platforms - systems operating at massive scale with significant revenue impact
• Shape product direction by deeply understanding Roku’s advertising business, marketplace dynamics, and long-term monetization strategy
• Lead and grow high-performing engineering teams to execute ambitious product and technical roadmaps
• Hire, grow, and retain top talent, fostering a healthy environment where individuals can do their best work
• Lead initiatives to significantly improve developer productivity by streamlining development workflows, modernizing tooling, and reducing operational load

 
We're Excited If You Have

• 10+ years of experience architecting and building large distributed systems, with a proven track record of leading complex systems in dynamic, high-growth environments
• Track record of building and leading high-performing senior and staff+ engineering teams
• Perform as a staff+ technologist on complex, low-latency, revenue-critical, large-scale distributed backend systems
• Excellent written and verbal communication and collaboration skills
• Proven track record of leading cross-functional teams and initiatives
• Experience fostering AI-first thinking within engineering teams to drive innovation
• Expertise in advertising is a plus
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

#LI-SSC

About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 

The Roku Ads Manager team is looking for a Sales Development Representative to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for a Sales Development Representative (SDR) to help lead demand generation and client growth for our self-serve streaming ad platform. This role will join two existing SDRs and will play a crucial role in attracting and onboarding new advertisers, ensuring their success on the platform, and driving revenue growth.

Sound like fun? 

For Chicago Only - The estimated annual salary for this position is between 52,000 and 75,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect and qualify inbound and outbound leads for Roku Ads Manager
• Educate potential advertisers on the benefits of streaming and our self-serve platform
• Collaborate with Account Executives to build and maintain a healthy sales pipeline
• Track and manage leads using CRM tools and outreach platforms
• Provide feedback to marketing and product teams to improve messaging and user experience
• Stay up to date on industry trends and Roku’s evolving ad solutions

We’re excited if you have

• 1–2 years of experience in a sales, business development, or customer-facing role
• A passion for advertising, media, or technology
• Excellent communication and interpersonal skills
• A self-starter mindset with strong organizational skills
• Experience with CRM tools like Salesforce or HubSpot (a plus)
• A collaborative spirit and a drive to learn and grow

#LI-LS1

#LI-Onsite

About role

Roku is seeking a senior-level Identity Engineer to enhance its Zero-Trust architecture, drive standardization initiatives, and optimize its Microsoft-centric identity platform for a geographically distributed workforce. The ideal candidate has hands-on experience in identity and access management (IAM) and securing cloud environments within the Microsoft ecosystem, with deep expertise in Azure Entra ID. Equally important is a strong automation mindset—designing, scripting, and building repeatable workflows. The role also requires the ability to communicate complex technical concepts clearly to both technical and non-technical audiences. 

For Massachusetts Only - The estimated annual salary for this position is between $158,000 - $279,000 annually.  Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Lead enterprise-wide IAM standardization, including identity lifecycle, access governance, and policy enforcement across global regions.
• Drive automation across IAM to streamline administration and deliver a smoother user experience.
• Support enterprise applications onboarding into Azure Entra ID, including SSO, Conditional Access, and role-based access control (RBAC).
• Enhance privileged access management and implement scalable monitoring, alerting, and auditability solutions to support a secure, geographically distributed workforce.
• Collaborate with IT, Networking, and Security teams to troubleshoot identity-related issues and support global infrastructure initiatives.
• Advance Zero Trust Identity Fabric principles like continuous verification, least-privilege access, and identity-aware policy enforcement across users, devices, workloads, and non-human identities.
• Build identity automation with a DevOps mindset, writing scripts, developing pipelines, and engineering tooling from scratch rather than just configuring them.

We're excited if you have

• 8+ years of hands-on experience with identity and access management and automating cloud technologies, particularly within the Microsoft ecosystem.
• Strong analytical skills and attention to detail, with the ability to troubleshoot complex infrastructure and identity-related issues.
• Excellent communication skills, with the ability to clearly explain technical concepts to both technical and non-technical stakeholders.
• Deep experience with Microsoft Entra ID, including Conditional Access, Identity Governance, and Privileged Identity Management.
• Familiarity with Microsoft 365 services: Exchange Online, Defender, Purview, Sentinel, Intune, and related platforms.
• Automation and scripting skills using PowerShell, Azure CLI, and Microsoft Graph API; working knowledge of Azure services such as Function Apps and Logic Apps.
• Experience in onboarding and managing enterprise applications in Azure Entra ID.
• Advanced knowledge of Azure Single Sign-On (SSO) login methods, including OAuth2, OpenID Connect, and SAML, and their integration with enterprise applications.
• Knowledge of privileged access tools (Azure PIM, CyberArk, etc), secrets management (HashiCorp or Azure Key Vault), and workload identity patterns SPIFEE & SPIRE.
• Familiarity with NHI governance concepts for service accounts and AI agents, and exposure to OPA / Rego or similar policy-as-code frameworks.
• Good to have familiarity with Microsoft Purview for DLP and data classification.
• Strong understanding of multi-factor authentication and FIDO2.
• Familiarity with IT security frameworks and compliance standards.
• Knowledge of logging, monitoring, and alerting practices for identity and access events.
• Basic understanding of email security and DNS.
• Experience with backup and recovery strategies for identity-related services.
• Understanding of Zero Trust Architecture principles.
• Familiarity with Jira and Confluence.
• B.S. in Computer Science, Information Technology, Engineering, or equivalent experience. 

#LI-SR2

About role

Roku is seeking a senior-level Identity Engineer to enhance its Zero-Trust architecture, drive standardization initiatives, and optimize its Microsoft-centric identity platform for a geographically distributed workforce. The ideal candidate has hands-on experience in identity and access management (IAM) and securing cloud environments within the Microsoft ecosystem, with deep expertise in Azure Entra ID. Equally important is a strong automation mindset—designing, scripting, and building repeatable workflows. The role also requires the ability to communicate complex technical concepts clearly to both technical and non-technical audiences. 

For New York Only - The estimated annual salary for this position is between $158,000 - $279,000 annually.  Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Lead enterprise-wide IAM standardization, including identity lifecycle, access governance, and policy enforcement across global regions.
• Drive automation across IAM to streamline administration and deliver a smoother user experience.
• Support enterprise applications onboarding into Azure Entra ID, including SSO, Conditional Access, and role-based access control (RBAC).
• Enhance privileged access management and implement scalable monitoring, alerting, and auditability solutions to support a secure, geographically distributed workforce.
• Collaborate with IT, Networking, and Security teams to troubleshoot identity-related issues and support global infrastructure initiatives.
• Advance Zero Trust Identity Fabric principles like continuous verification, least-privilege access, and identity-aware policy enforcement across users, devices, workloads, and non-human identities.
• Build identity automation with a DevOps mindset, writing scripts, developing pipelines, and engineering tooling from scratch rather than just configuring them.

We're excited if you have

• 8+ years of hands-on experience with identity and access management and automating cloud technologies, particularly within the Microsoft ecosystem.
• Strong analytical skills and attention to detail, with the ability to troubleshoot complex infrastructure and identity-related issues.
• Excellent communication skills, with the ability to clearly explain technical concepts to both technical and non-technical stakeholders.
• Deep experience with Microsoft Entra ID, including Conditional Access, Identity Governance, and Privileged Identity Management.
• Familiarity with Microsoft 365 services: Exchange Online, Defender, Purview, Sentinel, Intune, and related platforms.
• Automation and scripting skills using PowerShell, Azure CLI, and Microsoft Graph API; working knowledge of Azure services such as Function Apps and Logic Apps.
• Experience in onboarding and managing enterprise applications in Azure Entra ID.
• Advanced knowledge of Azure Single Sign-On (SSO) login methods, including OAuth2, OpenID Connect, and SAML, and their integration with enterprise applications.
• Knowledge of privileged access tools (Azure PIM, CyberArk, etc), secrets management (HashiCorp or Azure Key Vault), and workload identity patterns SPIFEE & SPIRE.
• Familiarity with NHI governance concepts for service accounts and AI agents, and exposure to OPA / Rego or similar policy-as-code frameworks.
• Good to have familiarity with Microsoft Purview for DLP and data classification.
• Strong understanding of multi-factor authentication and FIDO2.
• Familiarity with IT security frameworks and compliance standards.
• Knowledge of logging, monitoring, and alerting practices for identity and access events.
• Basic understanding of email security and DNS.
• Experience with backup and recovery strategies for identity-related services.
• Understanding of Zero Trust Architecture principles.
• Familiarity with Jira and Confluence.
• B.S. in Computer Science, Information Technology, Engineering, or equivalent experience. 

#LI-SR2

We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

Solutions Architect Cambridge, MA | Hybrid (Mon, Wed, Thu in-office) Reports to: Head of Customer Experience

About Proton.ai

Proton.ai builds AI-native software for the distribution industry — an $8 trillion market that tech forgot. We're not bolting AI onto legacy software. It's in every product from day one.

We've built an AI-powered CRM that distributors actually use, and we're expanding fast. 120%+ NDR, 93% logo retention, $20M Series A from Felicis and Battery Ventures, and a 70-person team in Cambridge.

If you want to work on hard problems in a market where AI genuinely changes how businesses operate, this is it.

The Role

We're hiring a Solutions Architect to sit at the intersection of our technology and our customers' operations. This isn't a post-sale support role. It's a creative, strategic position where you figure out how Proton fits into the way a distribution business actually runs — and then make the case for it.

You'll work deals from the pre-sales stage through customer onboarding, designing workflows and technical solutions that connect Proton's platform to how our customers buy, sell, and service accounts. You'll spend a lot of time with prospects and customers: asking good questions, listening hard, and translating what you learn into solutions that stick.

If you don't get excited when a prospect walks you through a gnarly ERP integration or a weird edge case in their reorder workflow, this probably isn't the right fit. If you immediately start thinking about how to solve it — great, let's talk.

One more thing: we're serious about AI. Not as a buzzword, as a working tool. If you can't tell us specifically how you've used Claude (or another model) to do your job better, we'll have a hard time moving forward.

What You'll Do

• Partner with Sales to understand prospect needs and design solutions that map Proton's capabilities to their business workflows
• Build and present technical proposals, workflow diagrams, and architecture recommendations tailored to each customer's operations
• Lead discovery sessions with prospects and customers to surface integration requirements, data flows, and operational constraints
• Own solution design through the sales cycle, then hand off cleanly to Implementation with full context
• Collaborate with Product and Engineering to communicate patterns you're seeing in the field and influence the roadmap
• Serve as a trusted technical voice for customers post-launch when new use cases emerge

What We're Looking For

• 4+ years in a Solutions Architect, Sales Engineer, or technical pre-sales role at a SaaS company
• Comfortable with API integrations, data modeling, and explaining technical concepts to non-technical buyers
• Experience working with ERP or distribution systems is a plus, but intellectual curiosity about operations matters more
• Strong communicator who can run a discovery call, build a compelling demo, and write a clear solution brief
• You've used AI tools — specifically Claude or comparable models — as a real part of your workflow. You have a specific, concrete answer when asked how.
• Low ego, high ownership. You'll be early in building this function and that means figuring things out as you go.

Compensation & Benefits

• Base salary: $160,000 – $200,000 + equity
• Unlimited PTO + 10 company holidays
• 401(k) with 3% employer contribution
• Medical, dental, and vision coverage
• 12 weeks paid parental leave
• Professional Growth Fund

Customer Success - Design Architect

Location: US 

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.

What will you be responsible for?

Customer Success Design Architects play a key role in designing and driving customer onboarding, creating solutions, and promoting greater adoption and usage of the AppViewX product. You will gather critical information to design AppViewX solutions for customers' cryptographic asset management, including PKI, SSH keys, API keys, and more. By combining your deep technical knowledge, creativity, and solution design experience with an understanding of customer business objectives and challenges, you will help customers maximize the value of AppViewX products.

Onboarding

• Collaborating with architects, solution engineers, and the customer management team to gather input and design AppViewX technology solutions that address specific business challenges for our new customers.
• Address customer objectives/success criteria with in-depth technical attention to help customer Go-live quickly.
• Collaborating with our Customer Success Managers and Implementation Architects to address technical challenges and product gaps

Adoption and Value Quantification

• Run adoption workshops to Coach Customers on the AppViewX Product usage along with educating them on the best practices, Industry Standards.
• Function as a trusted technical advisor and lead by assisting with project technical challenges.
• Identify new use cases as part of account growth/renewal strategy.
  
  

Customer Experience/Engagement

• Use your experiences collaborating with customers to provide feedback to the rest of the AppViewX organization on how we can improve the Product, customer experience, speed time-to-value, and create greater benefits for our customers.
• Contribute to Customer Business Reviews highlighting potential areas of improvement. 

Roadmap Planning

• Partner closely with other cross-functional team members (e.g., sales, product management, support, services, delivery) to translate business needs and product requirements into fresh solutions.
• Work closely with our Product and Engineering teams to prioritize product enhancements and long-term roadmap based on customer/industry priorities. 

What do we require?

• Minimum 6 years’ experience working in a technical architectural design role (such as Enterprise Design Architect, Application Design Architect, Solution Architect)
• Minimum 4 years’ experience working in customer-facing technical roles, preferably in a post-sales capacity for a SaaS company with enterprise software products.
• Minimum 1 year experience in a senior role (Team Lead, Technical Manager, Sr. Level role)
• Domain knowledge on PKI, SSH, DNS, Active Directory, ADCS, CRL, OCSP, and associated cryptographic standards.
• Experience with Certificate Life Cycle management/operations
• Experience with PKI implementation processes
• Experience with PKI integrations, Certificate Authorities, MS Intune, SCEP, and other enrollment practices
• Hands-on experience with:
• Kubernetes
• Linux command line/ Windows server management
• Apache, IIS - application expertise
• Load balancers – F5/AVI/NetScaler
• Salesforce/JIRA/ServiceNow
• CISSP / CISM / CISA is preferred.
• Excellent organization, troubleshooting, problem solving, deployment and multitasking skills with ability to learn modern technology at a fast pace.
• Worked and interacted with F500 organizations.
• Creating complex technical designs and diagrams using diagram and vector graphics applications (Visio, Lucid chart, Draw.io etc.)
• Exceptional communication skills, both oral and written, coupled with excellent listening skills.

What’s more in store? 

AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility, and dedicated L&D.

What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations. 

Why AppViewX? 

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom, and Australia. Today, we are headquartered in New York City and have come a long way by creating lasting relationships with enterprises and earning strong, enduring customer trust.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

Associate Director – Customer Success

Job Location - Boston, Massachusetts - United States

Description of work to be performed:

Help customers implement strong and secure machine identity practices, and secure their data in transit with the AppViewX suite of Products. Act as a trusted advisor to customers, aligning AppViewX solutions with their strategic business objectives and security requirements. Lead product onboarding and adoption efforts, driving seamless implementation and early success. Advocate for customer needs within AppViewX, influencing product roadmap decisions and driving continuous improvements. Identify and mitigate risks proactively, monitoring deployment progress, usage trends, and potential adoption barriers. Help organizations future-proof their digital identity strategy, ensuring crypto-agility and readiness for emerging security challenges in CLM, PKI modernization, and Post-Quantum Cryptography (PQC). Conduct technical reviews, demonstrating measurable outcomes, ROI, and strategic value derived from AppViewX solutions. Represent AppViewX at industry events and conferences, staying ahead of cybersecurity and digital identity trends. Develop and execute customer success and implementation plans, ensuring continuous improvement and long-term value realization. Work with customer leadership to identify growth opportunities, optimizing security processes and expanding AppViewX adoption. Collaborate cross-functionally with Sales, Product Management, and Support, addressing challenges and enhancing the customer experience. Monitor customer health metrics and drive retention, ensuring high adoption rates and strong renewal outcomes. Provide strategic guidance on evolving cybersecurity challenges, compliance mandates, and digital identity management. Stay up to date with industry trends and best practices, including CLM, cybersecurity, PKI, Non-Human Identities (NHI), and network security automation. Deliver product demonstrations, technical presentations, and training sessions, offering expert recommendations and best practices.

Qualifications / Requirements:

Bachelor’s degree, or foreign degree equivalent, in Information Technology, Engineering (any) or a related field and 11 years of progressively responsible post-Bachelor’s degree experience in a related occupation required. The position also requires: 11 years of experience with Network (Routers and Switches), Firewall (Juniper, Cisco) and Load Balancer (F5) Automation; 11 years of experience with Cryptography (SSL certificates and SSH keys); 6 years of experience with DNS, DHCP and IPAM (DDI); 7 years of experience with Certificate Lifecycle Management (CLM) Operations; 7 years of experience with Public Key Infrastructure (PKI); 7 years of experience with Identity and Access Management (IAM), including servers, devices, and Internet of Things (IoT) endpoints; 3 years of experience with Customer Relationship Management (CRM); 3 years of experience with Project and Account Management; 1 year of experience with Post-Quantum Cryptography. Approximately 30% of travel required to customer sites within the US and in Canada to conduct technical validations of the security posture and improve security footprint by protecting machine identities when needed.  Telecommuting may be permitted. When not telecommuting, must report/appear into/at AppViewX offices in Boston, MA. $155,520 to $160,000 per year.

AppViewX, Inc. will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background check and drug screen (as applicable).

Careers Page Web Address: https://www.appviewx.com/company/careers/#

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For California Only - The estimated annual salary for this position is between $195,000 - $408,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it
  
  

#LI-SSC

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For New York Only - The estimated annual salary for this position is between $195,000 - $408,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

About the Team 

A highly scalable and highly available real-time advertising platform is crucial for supporting and growing Roku's advertising business. The mission of the Ad Engineering Team is to build this platform. We are hiring a Senior Software Engineer for the Advertising Platform to play a vital role in this mission. If you bring extensive experience building complex systems, love great technology at scale, enjoy mentoring, jumping in, and figuring things out in any system, this role is for you! 

About the Role 

Roku pioneered TV streaming and continues to innovate, leading the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in Advertising Engineering. The ideal candidate will possess endless curiosity and be able to pair a global mindset with locally relevant execution. The successful candidate will demonstrate a balance of hard and soft skills, including the ability to respond promptly to evolving business needs.

Building a real-time, highly scalable, and available advertising platform is critical for our success. Our team’s mission is to build a best-in-class advertising platform to support and grow Roku’s exploding ad business. Our platforms are highly performant, deployed at scale, and set new standards for enabling effective advertising while protecting user privacy.

For Massachusetts Only - The estimated annual salary for this position is between $195,500 - $352,100 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Work alongside a highly skilled engineering team to design, develop, and maintain large-scale, highly performing, real-time applications 
• Own building features, driving directly with the product, and other engineering teams 
• Demonstrate excellent communication skills in working with technical and non-technical audiences 
• Be an evangelist for best practices across all functions – developers, QA, and infrastructure/ops 
• Be an evangelist for platform innovation and reuse 
• Deliver top-quality software in a timely fashion 

We're Excited If You Have

• 10+ years of experience building large-scale and low-latency distributed systems
• Command of Java or C++
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NoSQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in the advertising domain is a big plus 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision-making
• Can do, results-oriented mindset
• Nonpolitical, collaborative, and team-oriented
• Desire to win in a highly competitive industry
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work or 2) are curious about Gen AI and have explored it

#LI-SSC

Your Role

We’re looking for a Senior Quality Assurance Manager to drive the development of world-class software products used by athletes and fans around the world. In this role, you’ll lead the software quality team responsible for the end-to-end experience and capabilities of our Hudl Focus camera product family.These products provide customers with seamless, real-time access to video and performance insights. 

You’ll play a key role in ensuring high-quality software across the entire stack—including on-device applications, cloud services, and mobile apps—by working closely with cross-functional squads to deliver reliable and innovative solutions.

In this role you will focus on:

• Improving quality. You’ll improve how we build—boosting quality, speeding up delivery, and tracking results along the way. You’ll guide teams in making smart decisions, staying current with best practices, and using that knowledge to boost quality and velocity.
• Coaching. You'll use your technical and quality understanding to guide others to level up their skills. As the point person for product quality, you’ll influence and challenge teams to incorporate quality best practices.
• Automation Strategy & Execution: Own and evolve the test automation strategy to align with the pace of development. You’ll make informed decisions on what to automate, how to approach it, and when to implement it—balancing speed, coverage, and maintainability.

We’re looking to hire near our offices in Omaha and Lincoln, Nebraska, but we’ll consider remote candidates in Kansas City, Chicago, Austin or Dallas.

Must-Haves

• A focus on quality. You understand quality in the big picture and strive to improve quality and velocity. You will utilize data, metrics and user insights to identify areas of improvement and drive changes that enhance the overall product experience.
• Collaborate. You’ll collaborate with cross-functional leaders to plan and deliver product enhancements while integrating diverse perspectives to drive innovation and ensure high product standards.
• Drive technical excellence. You’ll guide your team in developing robust, scalable automation frameworks and quality solutions across the product ecosystem. Your technical expertise will be crucial for identifying gaps, solving complex challenges, and integrating quality throughout the development lifecycle. You’ll champion engineering best practices, ensure testability, and enable faster, more reliable delivery through intelligent automation and data-driven insights.
• A customer focus. You think critically about  user experience and ensure our testing approach adapts to customer workflows.
• Team leadership & development. You’re a proven people leader. You have managed direct reports through hiring, onboarding, performance evaluation and fostered team growth. Demonstrated leadership experience includes the ability to mentor and elevate the skills of individuals within a team.

Nice-to-Haves

• A working knowledge of U.S. sports. A general understanding of sports like basketball and American football are a plus.
• Domain knowledge in hardware: Experience working with or alongside hardware teams—whether in product development, integration, or testing—to bridge software and hardware requirements effectively.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

We are seeking an experienced Manager, Global Billing Operations to lead and scale our billing processes across a global customer base. This role owns the translation of complex SaaS contracts into accurate, timely, and compliant billing outcomes, while also overseeing collections and ensuring efficient cash realization. You will partner closely with RevOps, Deal Desk, Sales and Finance leadership to ensure billing processes are scalable, audit-ready, and aligned with business growth. This role requires a balance of hands-on operational execution, strong judgement, and process ownership, with a focus on automation, continuous improvement, and cross-functional alignment. 

What You'll Do:

Billing Operations & Collections

• Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies
• Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery
• Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact
• Serve as the primary escalation point for complex billing issues, disputes, and exceptions
• Lead collections processes, including AR aging, follow-ups, and dispute resolution
• Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
• Ensure timely and accurate cash application and reconciliation

Process Ownership & Optimization

• Own and continuously improve billing and AR processes to driving scalability and efficiency
• Identify and implement automation opportunities across systems and workflows
• Standardize processes across regions, entities, and customer segments

Cross-functional Partnerships

• Partner with Deal Desk and RevOps to a seamless transition from deal structure to billing execution
• Partner with Sales and customer stakeholders to resolve payment delays and escalations
• Collaborate with Revenue Accounting to ensure alignment with revenue recognition requirements and audit standards

Controls, Compliance & Audit

• Ensure billing and AR processes are SOX-compliant and audit-ready
• Own execution and documentation of key billing and AR controls
• Support external audits, including documentation, walkthroughs, and issue resolution
• Maintain compliance with global tax, invoicing, and regulatory requirements

Team Leadership

• Lead, mentor, and develop a high-performing Global Billing Operations team
• Establish clear goals, priorities, and performance expectations
• Drive a culture of accountability, continuous improvement, and customer focus

What You'll Bring:

• 8+ years of experience in billing operations or finance operations, preferably in SaaS or technology
• 3+ years of people management experience
• Strong Order to Cash experience
• Strong experience with NetSuite and Salesforce
• Deep understanding of billing processes, invoicing structures, and collections workflows
• Experience operating in a high-growth, complex deal environment
• Experience with automation, AI, or process improvement initiatives
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications:

• Familiarity with ASC 606 and revenue recognition considerations
• Experience with marketplace billing (AWS, Azure) and third-party invoicing tools (e.g., Coupa, Ariba)
• Exposure to Government portal WAAF, including tax and multi-entity environments

The base salary range for this full-time position is $92,000-$137,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Hybrid

As a Marketing Systems & AI Automation Manager at Recorded Future, you will play a crucial role in building the technical engine that powers our go-to-market (GTM) strategy. This role is a highly analytical, individual contributor position focused on architecting, automating, and optimizing our marketing data workflows to drive pipeline growth and improve outbound and inbound effectiveness. You will act as the bridge between marketing, operations, and sales by designing complex data enrichment processes, integrating APIs, and leveraging modern AI GTM tools to automate personalized outreach at scale. This role requires a systems-thinking mindset and deep technical expertise in B2B SaaS marketing automation, data orchestration, API integrations, and advanced workflow engineering.

What You'll Do:

GTM Systems & Workflow Automation:

• Design, build, and maintain complex automation workflows to power marketing and sales outreach, routing, and engagement.
• Architect seamless integrations between our core marketing platforms (e.g., Marketo), CRM (Salesforce), and specialized GTM tools.
• Leverage tools like Zapier to automate manual processes and ensure real-time data flow across the GTM tech stack.

Data Enrichment & Outbound Engineering:

• Build and manage sophisticated data enrichment waterfalls using platforms like Clay, Lusha, ZoomInfo to source and qualify target accounts and contacts.
• Utilize APIs and webhooks to pull in buying signals, intent data, and firmographic details to trigger automated GTM plays.
• Implement generative AI (e.g., OpenAI, Anthropic) within automated workflows to scale highly personalized outbound messaging through platforms like Outreach.

Marketing Data Strategy & Governance:

• Ensure strict data integrity, hygiene, and consistency across marketing automation and CRM platforms.
• Oversee critical data processes, including lead deduplication, routing, scoring, and audience segmentation.
• Partner with IT, Revenue Operations, and data teams to centralize data and enhance our marketing infrastructure.

MarTech Optimization & Technical Enablement:

• Continuously evaluate, identify, and implement new technologies to improve our GTM motion and automation capabilities.
• Troubleshoot complex system errors, sync issues, and API failures between the marketing and sales stack.
• Provide technical training and enablement for marketing and sales stakeholders on how to leverage new automated plays and insights.

Performance Analysis & Strategic Planning:

• Measure the success of automated GTM campaigns by rigorously tracking measurable outcomes, pipeline generation, and return on investment (ROI).
• Analyze workflow performance, conversion rates, and engagement metrics to relentlessly optimize data routing and campaign execution.
• Provide highly analytical, data-driven recommendations to leadership to optimize GTM efficiency and drive business growth.
• Support annual and quarterly planning processes with insights on system capabilities, database health, and automation scalability.

What You'll Bring:

• 5+ years of experience in marketing operations, revenue operations, GTM systems, or a related analytical field in a B2B SaaS environment.
• 2+ years working with modern GTM automation and enrichment tools (e.g., Clay).
• Hands-on experience building and scaling outbound GTM campaigns, specifically including list building, enrichment, segmentation, routing, and activation across systems.
• Strong proficiency in building advanced automated workflows using Zapier, or custom API/webhook connections.
• Extensive hands-on experience with marketing automation platforms (Marketo) and CRM platforms (Salesforce), with a strong understanding of marketing-sales alignment.
• Highly analytical and problem-solving mindset, with advanced Excel/Google Sheets skills for handling and manipulating complex datasets.
• Excellent communication skills, with the ability to translate technical system processes and data workflows into actionable strategies for non-technical stakeholders.
• Experience writing custom scripts using Python, JavaScript, or SQL for advanced data manipulation and scraping.
• Proven experience integrating Large Language Models (LLMs) and Generative AI into outbound marketing workflows.
• Familiarity with predictive analytics and intent data platforms (e.g., 6sense, Hockeystack).

The base salary range for this full-time position is $92,000- $137,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

Recorded Future is seeking a strategic and innovative Senior Field Marketing Manager for East. In this role, you will drive pipeline growth and customer retention by designing and executing targeted marketing campaigns exclusively for our targeted accounts. You will integrate advanced digital and data-driven strategies with a deep understanding of our products to ensure high-impact, multi-channel campaigns that resonate with both technical and business audiences

* Please note this role requires working from the Recorded Future Boston office at least 3 days per week

What You'll Do:

• Integrate with the sales, channel, and tech alliance teams, along with corporate marketing, to develop annual field marketing plans that support overall pipeline growth.
• Proactively engage with the sales teams to coordinate, communicate, and optimize the impact of marketing activities.
• Work with the marketing team to develop and execute integrated campaigns across digital, social media, paid ads, product marketing, and other channels to effectively reach and engage the market.
• Plan, execute, and manage live field and partner events as part of the overall marketing mix, ensuring a cohesive pre-event, at-event, and post-event strategy to drive engagement and response rates.
• Develop and implement a targeted account strategy to support account-based selling.
• Collaborate with the marketing team to create promotional materials, assets, and signage for field marketing initiatives.
• Track, measure, and report on the effectiveness of marketing programs and campaign ROI, providing recommendations for optimization.
• Manage budgets and expenses in an organized manner to maximize marketing impact.
• Communicate and educate the sales team on new and planned marketing activities across global, regional, and local programs.
• The majority of focus is dedicated to field marketing events (75%-80%) and in addition supporting and driving joint partner marketing activities (20-25%).

What You'll Bring:

• 7+ years’ experience in field and partner marketing initiatives; experience in the cybersecurity industry is a plus.
• Demonstrated expertise in demand generation, multi-channel marketing, and inbound marketing strategy/execution.  
• Proven ability to build strong relationships with sales teams and drive awareness and sales through strategic marketing programs.
• Exceptional project management skills and the ability to align tactical plans with overarching business strategies.
• Proficiency with key marketing and sales tools (including CRM and marketing automation platforms).
• Willingness and ability to travel 10%-20% of the time.

The base salary range for this full-time position is $127,500-$191,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

Your Role

We're seeking an experienced, automation-focused Quality Assurance Engineer II to join our Mobile team to help us deliver high-quality products. This team develops specialized mobile applications designed to manage and control the Hudl smart camera systems. It allows coaches and administrators to automate the recording and uploading of sports videos for indoor and outdoor venues without needing a dedicated camera operator. Your primary mission will be to be the testing expert within your cross-functional squad, ensuring the delivered product meets the highest standards of quality, reliability, and performance. You will actively guide technical testing discussions and challenge the team to maintain high standards.

In this position, you’ll:

• Own testing. Lead the squad's testing efforts, using your customer and system understanding to ensure our products meet and exceed user expectations.
• Automate. By aligning our processes with development speed, you’ll make informed decisions on what, how, and when to automate.
• Collaborate. You’ll be an integral part of a cross-functional team, working closely with coworkers across Engineering, Product, Design, and Scrum, all to ensure the delivery of high-quality products.

Location

We’re looking to hire near our offices in Omaha and Lincoln, Nebraska, but we’ll consider remote candidates in Kansas City, Chicago, Boston, Austin or Dallas.

Must-Haves

• Experienced. You have 2+ years of software testing experience and a strong understanding of the product life cycle.
• Technically proficient. You have hands-on experience with iOS and Android mobile app automation and approach testing with a strong customer and user-experience focus.
• A natural problem solver. You think outside the box to find creative ways to break software and can navigate shifting deadlines in a fast-paced environment.
• A team player. You default to trust and work effectively with global teams, using your communication skills to build empathy and alignment.

Nice-to-Haves

• Contract Testing Exposure Familiarity with the concepts of contract testing, with exposure to common tools (e.g., Pact), particularly for validating API and backend service compatibility.
• AI Tool Exposure. Curiosity and exposure to leveraging AI tools (such as LLMs, specialized coding assistants, or test data generators) to increase efficiency in documentation, test case creation, or initial failure diagnosis.
• Sports knowledge. You are passionate about American Football and are keen to learn more.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

The Director of Revenue Analytics will be a vital storyteller and analyst for our entire revenue engine. You will be the go-to-market navigator, using data to illuminate the path to predictable revenue growth and market leadership. Reporting to the Vice President of Revenue Analytics, you will proactively transform raw data into a strategic and actionable narrative that informs the decisions of our C-suite and every leader across Sales, Marketing, Revenue Operations, and Customer Success.  

What You'll Do:

• Be the Source of Truth: Develop and own the models and analyses that define our understanding of business performance, from top-of-funnel lead generation to customer churn and expansion. 
• Uncover Actionable Insights: Go beyond surface-level dashboards to diagnose the "why" behind our performance. You'll analyze the entire prospect journey to identify friction points, conversion opportunities, and levers for growth. 
• Provide Leadership in Sales Compensation Strategy, Plan-Building, Implementation and Performance Analytics.
• Drive Revenue Planning: Lead the annual and quarterly planning process for the Sales Organization, including territory creation, quota setting, and capacity planning, ensuring our resources are aligned with our biggest market opportunities. 
• Forecasting: Lead monthly forecasts and pipeline reviews of the global Multi-Account and Partnership businesses.
• Champion Data-Driven Culture: Establish and govern the key performance indicators (KPIs) for the entire revenue organization, ensuring that all teams are aligned and accountable to shared goals, and own/maintain incentive plans and execution.
• Own the Narrative: Prepare and present at executive-level presentations, QBRs, and strategic offsites that clearly articulate our metrics, performance, and the strategic path forward.

Who You Are:

• Experience: 10+ years in a highly analytical and strategic role such as Revenue Operations, Sales Operations, Sales Compensation, Business Intelligence, with at least 4 years in a leadership capacity within a high-growth B2B SaaS environment.
• Technical Acumen: Expert-level proficiency with Salesforce, advanced data analysis in Excel, and hands-on experience with BI tools (e.g., Tableau Developer). Experience with SQL and data warehousing (e.g., BigQuery, Snowflake) is a major plus.
• Quantitative Mindset: A deep understanding of statistical analysis, forecasting models, and SaaS metrics (e.g., ARR, NRR, LTV:CAC, Churn).
• Strategic Thinker: You are intellectually curious and can move seamlessly from the tactical details to the big-picture strategy
• Exceptional Communicator: You are a "data-driven storyteller" with a rare ability to translate complex data into a clear, compelling narrative for an executive audience.
• Collaborative Partner: You build trust and influence across the organization, working as a true partner to your peers in the revenue leadership team.

We are seeking a data-driven Senior Financial Analyst to lead the financial analysis of our customer lifecycle. Your mission is to provide deep visibility into why customers stay, why they grow, and why they leave. You will own the reporting and forecasting for Gross Revenue Retention (GRR) and Net Revenue Retention (NRR), serving as the strategic advisor to our Customer Success leadership.

What You'll Do:

Retention & Churn Analytics

• Metric Ownership: Own the calculation and reporting of core retention metrics, including Customer Churn, Gross Revenue Retention (GRR), and Net Revenue Retention (NRR).
• Cohort Analysis: Build and maintain monthly/quarterly cohort models to track how different customer segments (by size, industry, or product) perform over time.
• Churn Root-Cause Analysis: Partner with the CS & Product Growth team to categorize churn drivers and quantify the financial impact of specific product gaps or service issues.

Revenue Growth & Expansion

• Expansion Modeling: Analyze upsell and cross-sell trends to help CS & Product Growth leadership identify "white space" opportunities within the existing customer base.
• Unit Economics: Calculate and track Customer Lifetime Value (LTV) and the LTV:CAC ratio to ensure sustainable growth.
• Downsell/Contraction Monitoring: Identify early warning signs of "at-risk" customers by analyzing usage data and billing trends.

Strategic Planning & Forecasting

• Rolling Forecasts: Develop and maintain the renewals forecast, incorporating probability-weighted pipelines and historical churn rates.
• Board Reporting: Prepare materials for Board of Directors meetings and quarterly business reviews (QBRs) regarding revenue health.
• Incentive Alignment: Analyze the impact of CS compensation plans on retention outcomes to ensure financial goals align with team behavior.

Cross-Functional Partnership

• Act as the primary Finance liaison for the Chief Customer Officer and VPs of Customer Success and Product Growth.
• Collaborate cross-functionally to support monthly and quarterly readouts of revenue retention performance.

Who You Are:

• A highly collaborative and detail-oriented professional with 5-7 years of experience in a Finance, Accounting, or similar analytical role.
• Adept with revenue planning systems and possess strong foundational knowledge of profit and loss statements.
• Experience building and managing high-volume financial models, with a focus on detailed cohort analysis that focuses on revenue retention.
• Proficient with Microsoft Excel and skilled in data analysis and financial modeling.
• Familiar with Salesforce or similar CRM systems.
• Excited about leveraging technology to drive efficiency and accuracy. You have the ability to use AI to build predictive models for revenue forecasting and are keen to explore and utilize new tools to enhance your work.

We are looking for a high-energy, detail-oriented Financial Analyst to join our Revenue organization with a primary focus on Deal Desk operations. In this role, you will be the strategic partner to our Sales team, helping to structure complex deals, optimize pricing strategies, and ensure all contracts align with our financial and legal guardrails.

You aren't just a "gatekeeper"; you are a deal architect. You will balance the need for aggressive growth with the necessity of maintaining healthy margins and scalable revenue practices.

What You'll Do

• Serve as the primary point of contact for the GTM team for deal structuring, pricing, and commercial terms.
• Review and approve quotes and order forms, ensuring accuracy in pricing, discounts, and billing terms.
• Build and maintain financial models to evaluate deal profitability, Customer Lifetime Value (CLV), and Customer Acquisition Cost (CAC).
• Analyze historical deal data to identify pricing trends and provide recommendations for optimizing "floor," "target," and "list" pricing.
• Perform impact analysis on various discount structures to protect gross margins.
• Assist in the tracking and reporting of operational KPIs and key business metrics, providing timely and accurate information to stakeholders.
• Develop and track Deal Desk KPIs (e.g., average discount rates, approval turnaround time, and deal velocity).
• Own end to end reporting for International Revenue Initiatives.
• Collaborate with the Director of Revenue Analytics to support various ad-hoc financial projects and analyses as needed.

Who You Are

• A highly collaborative and detail-oriented professional with 3-5 years of experience in a Finance, Accounting, or similar analytical role.
• Adept with revenue planning systems and possess strong foundational knowledge of profit and loss statements.
• Experience building and managing financial models, with a focus on detailed variance analyses that drive actionable insights.
• Proficient with Microsoft Excel and skilled in data analysis and financial modeling.
• Familiar with Salesforce or similar CRM systems.
• Excited about leveraging technology to drive efficiency and accuracy. You have the ability to use AI to build predictive models for revenue forecasting and are keen to explore and utilize new tools to enhance your work.

Job Title: Software Engineer
Employment Status: Exempt
Office Hours: Monday - Friday; hybrid schedule
Location: Boston, Massachusetts
Compensation: $130,000 - $150,000 base salary + bonus + equity
*compensation dependent on related experience level

About Ketryx:

Ketryx is an AI software platform that enables healthcare life sciences companies to ship life-saving regulated products in weeks instead of years.

Exploding product complexity is burying companies in compliance paperwork and blocking innovation. Our AI software removes this friction, dissolving the historical tradeoff between innovation and compliance, and enables regulated industries to innovate at the pace of modern software.

Just two years since launch, Ketryx already touches the lives of 25M patients and powers 3 of the world’s top 5 MedTech companies and 25% of the Fortune 500 MedTech market. Backed by Lightspeed Ventures, our founders are the former Head of AI at Amgen and CTO of Wolfram Cloud.

Healthcare and life sciences is just the beginning for us. Automotive, aerospace, energy — if it’s regulated, it’s because society decided it matters. These products move humanity, shape our future, and are safety-critical. Come join us and help build the AI platform to power safe innovation.

About the Role:

Join us in an exciting opportunity as a Software Engineer, where you will become an integral part of an extraordinary team of engineers dedicated to shaping the future of software at Ketryx. In this dynamic role, you will contribute to a small, highly motivated team, actively steering projects to successful completion. 

In this role, you will play a pivotal role in shaping the technological landscape, assuming ownership of critical technology decisions and roadmaps. With a self-starting attitude and a robust hands-on mentality, you will be at the forefront of tackling complex problems and driving innovation. Embracing agile working models, you will foster ideation, envision future possibilities, and address detailed improvements concurrently, contributing to Ketryx's commitment to reinventing how medical device manufacturers bring life-saving innovations to market. If you're reliable, detail-oriented, and ready to contribute to a global team, you could be a part of our mission to create safe and reliable medical software!

About You:

The ideal candidate is someone who possesses a deep passion for software and a profound desire to contribute to enhancing patient treatments through technological innovation. Your innate inquisitiveness, coupled with an unwavering enthusiasm for challenging assumptions, sets you apart. With excellent communication skills in both spoken and written English, you thrive in collaborative environments, where the exchange of ideas is paramount.

As a self-starter, you relish the opportunity to excel in a fast-paced startup environment, taking ownership of technology decisions and roadmaps. Your commitment to driving innovation aligns seamlessly with the ethos of our team, making you an invaluable asset in shaping the future of software at Ketryx. You are driven by a genuine love for software, a desire to improve patient outcomes, and the excitement of navigating cutting-edge challenges.

Responsibilities:

• Engage in customer interactions, collect feedback to build/design new prototypes and shape, plan and build product features together with our designers, product managers and other stakeholders
• Build features end to end, including backend and database work, with a strong focus on the user interface and user experience
• Collaborate closely with other team members in the Boston office (including Pre-Sales, Sales, Post-Sales, and Marketing) to shape and build product improvements (across the whole product)
• Build accessible user interfaces with React (NextJS), Tailwind, JollyUI (shadcn) and React Aria
• Establish and maintain good UI development practise in our codebase, while shaping out a well-documented component library with our design team
• Refactor and improve existing user interfaces, ideally by extracting and re-using common components
• Support and mentor other team members to help them build better UI
• Provide technical support to customers, collaborating with the Client Operations team

Required Skills:

• Ability to work in a fast moving startup environment, taking ownership of product features and pushing them forward
• 3+ years of full-time industry experience building frontend web applications in a production environment
• Very good understanding of using TypeScript (2+ years) with React (3+ years)
• Good understanding of using React Aria or an equivalent library for building accessible React components
• Experience in either building a design system and/or using an existing component library
• Experience using Tailwind with React

Preferred Skills:

• Good understanding of GraphQL and fragments
• Prior experience with logging tools such as AWS CloudWatch and Sentry
• Prior experience building AI related UI, particularly for large language models (e.g. Chat interfaces, builtin AI interactions)
• Additional full stack experience, e.g. working in a NextJS / express backend, working with a SQL database

Keywords: engineer, fullstack, full-stack, full stack, frontend, front-end, front end, back-end, back end, backend

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Massachusetts Salary: $163,000- $221,000

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

We are looking for a Lead Solutions Architect - Quantum Memories. As a Solutions Architect, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computers to solve the world’s most complex problems. 

The IonQ quantum memories team is looking to augment our technical sales and strategy function to develop and support GTM pushes for the advanced technologies we are building, as well as support development and planning of our internal technical roadmap. This is an exciting position well-suited to skilled technical communicators who are at home speaking with leading scientists, public sector officials, and enterprise executives about exciting developments in quantum technology.  

Responsibilities:

• Create go-to-market assets outlining the unique capabilities of IonQ's integrated quantum networking, sensing, and compute systems; collaborate with sales team to help move customers through the sales funnel
• Engage cross functionality with IonQ technical teams to understand and communicate the value of IonQ's integrated quantum hardware stack; lead discussions with customers to explore potential technology use-cases and technology fit
• Work cross-functionally with technical and program management teams to ensure alignment with customer goals
• Provide strategic feedback on customer perspectives and desires to shape future tech roadmap planning
• This is a non-commission technical sales role.

You’d be a good fit with:

• 5+ years of professional experience or an equivalent combination of education and experience
• PhD in physical sciences. Candidates must have a solid understanding of the fundamentals of quantum physics, but a quantum science background is not required. 
• 2+ years of experience in an industry setting, incl. 1+ years with external-facing responsibilities
• Strong written and verbal communication skills for technical and non-technical audiences
• Project and stakeholder management experience across internal and external parties

You’d be a great fit with:

• Experience in management consulting, venture capital, technical sales, or similar contexts
• Experience working cross-functionally over multiple areas such as R&D, sales, marketing, pricing, etc.
• Comfort developing high-level financial models, analyses, and other materials in support of customer and internal projects
• Background in quantum information sciences and technology
• Ability to identify, assess, and communicate market gaps and opportunities to leadership
• Ability to synthesize wide-ranging customer feedback to inform and guide technology development roadmap

Location: This role will work onsite at our office located in Boston, MA, with flexibility to be remote a few days a week. 
Travel: Up to 20%
Job ID:  1214

The approximate base salary range for this position is $123,191 - $161,289. The total compensation package includes base, bonus, and equity.

ID Quantique (IDQ) as part of IONQ, is a global leader in quantum-safe communications and quantum detection systems. We provide solutions to protect governments, telecommunication infrastructures, and banking & financial institutions from the “harvest-now, decrypt-later” threat, delivering both terrestrial and space-based quantum-safe networks in live operation globally. Our Quantum Detection Systems push the limits of single-photon detection, powering breakthroughs in quantum communication, sensing, computing, and ultra-sensitive imaging in partnership with top researchers and tech innovators worldwide

As we continue to grow and advance our technological capabilities, we are seeking a talented and dedicated Field Service Engineer to join our team in US. In this role, you will be responsible for providing technical assistance and support (remote and on site) to our SNSPD (Superconducting Nanowire Single Photon Detector) systems’ customers, and ensuring their inquiries and issues are addressed promptly and effectively. As this product embeds a lot of different technologies (cryogenics, high vacuum, RF electronic, optical, PLC software, high-level software, network, etc.), this position requires a broad technical expertise, in addition to good communication skills and customer-centered approach.

Responsibilities:

• Serve as the primary point of contact for customer inquiries and technical support requests, specifically on our cryogenic single photon detectors. 
• Diagnose and troubleshoot technical issues reported by customers, providing timely and accurate solutions. 
• Handle product training and installation, as well as guidance to customer, remotely or on customer site. 
• Collaborate with internal teams including R&D, Test and Manufacturing department, to escalate and resolve complex customer issues. 
• Document customer interactions, including issues reported and solutions provided.
• Continuously improve customer support processes and procedures to enhance the overall customer experience.  
• Assist in the development of support documentation, FAQs, and knowledge base articles to help customers troubleshoot common issues independently. 
• Stay up to date on product features, updates, and industry trends to better assist customers and provide proactive support.

You’d be a good fit with:

• Undergraduate or graduate degree in Physics, Engineering Physics, Electrical Engineering or similar
• A demonstrated interest and experience in deploying precise and cutting-edge physics/optical instruments will be a plus
• Deep hands-on experience in at least three of the following: Cryogenics, (High Vacuum), Optical Metrology, RF Electronics, PLC Programming, or Network Architecture.
• A proven track record of troubleshooting complex, multi-disciplinary systems where hardware and software intersect.
• Ability to translate complex technical "hows" into clear "whys" for diverse stakeholders.
• Valid driver’s license and a willingness to travel for global on-site installations and high-level support.
• A self-starting mindset with the patience to navigate high-pressure technical roadblocks and the agility to thrive in a collaborative, fast-paced team.

You’d be a great fit with: 

• You don't just know three of the domains listed above; you understand how they influence each other (e.g., how RF noise affects optical measurements in cryogenic environments).
• Experience managing end-to-end installations or complex site surveys independently in international or sensitive environments.
• You have a "Product Ownership" mindset—you don’t just fix the bug; you identify the root cause and suggest design improvements to the R&D team.
• Proficiency in specific industry tools (e.g., LabVIEW, Python for automation, or advanced CAD viewers) that speed up the diagnostic process.
• Fluency in a second or third language, reflecting our global customer base.
• A history of coaching junior engineers or creating technical documentation that elevates the whole team’s knowledge base.

Location: This role will be based on-site at our Boston, MA office. We are open to hybrid and remote options for the right candidate.
Travel: 70% including international travel as required
Job ID: 1373

The approximate base salary range for this position is $110,336 - $144,459. The total compensation package includes base, bonus, and equity.

Legend Biotech is seeking a Cell Therapy Account Specialist, Overlay (Contractor) as part of the Commercial team based in (Boston North, MA, Boston South, MA).

Role Overview

The Cell Therapy Account Specialist is responsible for representing Legend’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area.

Key Responsibilities

• Work in partnership to drive Carvykti as the preferred CAR-T therapy for multiple myeloma among both community and institution-based oncology customers. This role involves collaborating with other Carvykti representatives to coordinate activities for impactful engagement within the territory.
• Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state.
• Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support.
• Develops an understanding of the issues and opportunities unique to each geography.
• Provides all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
• Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals.
• Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services.
• Assists in the identification/resolution of issues and opportunities and communicates proactively to marketing and sales management. Manages a territory budget plan for customer engagements, speaker events and other miscellaneous external expenditures.
• Represents Legend at National and/or local symposiums/conventions.
• Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment.
• Demonstrates leadership among peers by consistent application and modeling of appropriate, compliant behavior, and conduct.
• Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
• Reports adverse events to Legend’s Drug Safety department and other internal departments as appropriate per required guidelines.
• Actively promotes the appropriate use of Legend’s products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines.
• Strict compliance with all regulatory agencies, state, and federal law is required.
• Adheres to company policies, procedures, and business ethics.

Requirements

• Bachelor’s Degree from accredited college or university.
• Preferred 3 years of Oncology, specialty healthcare sales experience.
• Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets.
• Experienced managing and executing within large community accounts including strategic planning and problem solving.
• Previous sales experience in cell therapy/bone marrow transplant is a plus.
• Previous product launch experience in a highly competitive environment.
• Exceptional interpersonal, communication (written and presentation) skills.
• Possess superior selling skills honed in highly competitive markets.
• Proven expertise in building relationships and influencing.
• Aptitude for rapid learning and retention of technical and scientific product related information.
• Must set high goals and standard of performance and be self-motivated and able to work with a general level of autonomy.
• Demonstrated team work/collaboration.
• Demonstrated ability to read situations quickly, anticipate and adjust for problems and roadblocks.
• Valid driver’s license.
• Agility in multi-tasking.
• Able to travel up to 50-60% of the time.
• Proven track record of attaining organizational objectives.
• Exceptional organizational and time management skills.
• Ability to perform administrative responsibilities accurately and on time.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

#Li-JK1

#Li-Remote

ABOUT THE JOB 

Anduril’s Talent Strategy, Experience & Enablement team is seeking a TA Onboarding Specialist to own the end-to-end onboarding experience for our Recruiters and Recruiting Coordinators. This is not a generic HR onboarding role — this person will design and execute an onboarding program purpose-built for TA professionals, ensuring every new recruiter and coordinator ramps faster, builds confidence in our tools and processes, and integrates into Anduril’s recruiting culture from day one. 

The right person for this role understands that onboarding a recruiter is fundamentally different from onboarding a software engineer or a finance hire. Recruiters need to learn our ATS, sourcing tools, and CRM. They need to understand our operating principles, interview methodology, and competency framework. They need to know the business lines they support, the hiring managers they’ll partner with, and the technical domains they’ll recruit for. And they need to build credibility with their stakeholders fast — because every week a recruiter is ramping is a week they’re not filling roles. 

You will be the primary point of contact for every new TA hire from offer acceptance through their first 90 days. You’ll partner closely with the Talent Enablement Program Manager on training content, the TA Systems team on tool access and proficiency, and recruiting leadership on business line immersion. If you thrive on building seamless experiences, obsess over the details that make someone feel set up for success, and want to directly impact how fast our recruiting engine scales, this role is for you. 

WHAT YOU’LL DO 

• TA-Specific Onboarding Ownership: Own the end-to-end onboarding experience for all new Recruiters and Recruiting Coordinators — from offer acceptance through 90-day check-in — ensuring a seamless, structured, and confidence-building ramp into their role.
• Recruiter Ramp Program Design: Design and maintain a TA-specific onboarding curriculum that covers ATS/CRM proficiency, sourcing tool training, interview methodology, operating principles and competency framework orientation, business line immersion, and hiring manager relationship-building.
• Role-Specific Onboarding Paths: Build and maintain structured 30/60/90 day onboarding plans for each TA role (Recruiter, Senior Recruiter, Recruiting Coordinator, Sourcer) with clear milestones, proficiency checkpoints, and success criteria.
• Pre-boarding & Day One Readiness: Coordinate pre-boarding logistics: system access, tool provisioning, team introductions, hiring manager connection, and first-week scheduling. Ensure no new hire shows up on day one without everything they need.
• TA Culture & Process Orientation: Conduct engaging TA-specific orientation sessions that go beyond generic company onboarding — instilling a deep understanding of Anduril’s recruiting culture, operating principles (Speed, Autonomy, Scale, Impact), the Behavioral Question Bank, and what “great” looks like in our hiring process.
• New Hire Liaison & Support: Serve as the primary point of contact for new TA hires, providing guidance, answering questions, and proactively identifying when someone is struggling or falling behind on ramp milestones.
• Cross-Functional Partnership: Partner with the Talent Enablement Program Manager to ensure onboarding content stays current and aligned with broader enablement programs. Collaborate with TA Systems on tool training and access. Work with recruiting leadership on business line immersion scheduling.
• Onboarding Materials & Knowledge Base: Develop, refine, and maintain onboarding playbooks, checklists, guides, and resource libraries specific to the TA function. Ensure materials reflect current processes, tools, and best practices.
• Metrics & Continuous Improvement: Track onboarding completion rates, ramp time to first hire, new hire satisfaction scores, and hiring manager confidence in new recruiter readiness. Use data to identify gaps and continuously improve the onboarding experience.
• Feedback Loops & Iteration: Proactively identify friction points in the TA onboarding experience and drive improvements. Gather feedback from new hires, their managers, and their stakeholders to inform iteration. 

WORKS WITH

• Talent Enablement Program Manager (content alignment, training curriculum)
• TA Systems Senior Manager (tool access, ATS/CRM training)
• Recruiting Leadership & Functional Managers (business line immersion, hiring manager intros)
• People Operations (HR onboarding integration, compliance, benefits enrollment)
• New Recruiters & Recruiting Coordinators (primary audience) 

REQUIRED QUALIFICATIONS

• 3+ years of experience in onboarding, people operations, program management, or talent acquisition enablement.
• Direct experience onboarding recruiting or talent acquisition professionals, or strong enough TA domain knowledge to design a credible ramp program for recruiters and coordinators.
• Strong knowledge of onboarding processes, procedures, and best practices — with a bias toward structured, milestone-driven programs over ad-hoc orientation.
• Excellent organizational and project management skills, with the ability to manage multiple new hire cohorts simultaneously without dropping details.
• Exceptional communication and interpersonal abilities, with a customer-service mindset — new hires should feel supported, not processed.
• Strong attention to detail, ensuring accurate and thorough completion of all onboarding tasks, system access, and documentation.
• Proficiency with HRIS, applicant tracking systems (ATS), and recruiting tools — you’ll be teaching new hires to use these, so you need to know them yourself.
• Analytical mindset: ability to track onboarding metrics (ramp time, completion rates, satisfaction scores) and use data to drive improvement.
• Experience working in a fast-paced, high-growth environment where the onboarding program needs to scale with hiring volume.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS 

• Prior experience in a recruiting or talent acquisition role — you’ve lived the ramp yourself and know what new recruiters actually need vs. what onboarding programs typically provide.
• Experience in the defense, aerospace, or a related high-tech industry where cleared talent, mission context, and technical domain knowledge are factors in recruiter ramp.
• Experience designing 30/60/90 day onboarding plans with structured milestones and proficiency checkpoints.
• Background in creating onboarding content: playbooks, quick-reference guides, video walkthroughs, or e-learning modules.
• Ability to work autonomously with discretion and minimal supervision — comfortable owning the full onboarding experience without waiting for direction.
• Prior event coordination experience (orientation sessions, team immersion days, cohort kickoffs). 

About this position:

We're looking for a Northeastern University co-op student to join Later's People team as our HR Coordinator Co-op, based out of our Boston hub. In this role, you'll support the day-to-day work of the People team, build hands-on experience across the full employee lifecycle (onboarding, employee experience, HR operations, and programs). You’ll also support the day-to-day operations of our Boston office as part of creating a strong in-person employee experience. You'll partner closely with our People Ops, Talent Acquisition, and leadership teams, and you'll get exposure to how a fast-growing tech company runs its HR function in real time. This is a six-month, full-time co-op with regular exposure to senior People leaders.

Please note we will only be considering applications from candidates currently enrolled in Northeastern University's co-op program and located within our Boston, MA hub. This is an in-person role (5 days a week) to support office operations and in-person employee experience.

What you'll be doing:

People & HR Coordination

• Support the People team across HRIS data entry, employee changes, and document management, helping maintain accurate and well-organized records
• Assist with scheduling interviews, coordinating reference checks, and supporting candidate experience throughout the hiring process
• Help maintain People team trackers, dashboards, and reporting on hiring, onboarding, and employee lifecycle metrics.
• Draft and proofread internal communications, FAQs, and People team documentation.
• Help monitor and respond to People team inquiries, answering common questions and routing requests with guidance

Onboarding & Employee Experience

• Support logistics for new hire onboarding, including pre-boarding communications, equipment coordination, and Day 1 setup for Boston-based hires.
• Partner with IT and People Ops to make sure every new hire has a smooth, well-organized onboarding experience.
• Assist with employee experience programs (recognition, milestones, internal events), including planning, logistics and execution 
• Support engagement survey logistics, including communications, response tracking, and follow-up coordination.

Boston Office Management

• Support day-to-day operations of the Boston office, including supplies, snacks, mail, vendor relationships, and basic facilities needs.
• Assist with planning and executing Boston office events, team gatherings, and on-site experiences for visiting team members and executives.
• Coordinate with building management, security, and vendors to support office operations
• Partner with the People team to keep the office a welcoming, organized, and on-brand space that supports our hybrid work model.

Programs & Projects

• Contribute to People team projects across areas such as Learning and Development, AI proficiency, performance, and culture initiatives.
• Help build process documentation, SOPs, and how-to guides that scale beyond your co-op term.

What success looks like:

• Within your first 30 days, you’ve ramped on Later’s People tools and processes, built relationships with key stakeholders, and begun supporting onboarding, coordination, and leading office operations tasks.
• By 90 days, you’re confidently supporting core workflows (e.g., onboarding logistics, scheduling, and office coordination), contributing to People team projects, and helping manage day-to-day operations of the Boston office with guidance, while identifying opportunities to improve processes and the employee experience.
• By the end of your co-op term, you’ve completed a capstone project to improve a People process, gained hands-on experience across HR operations and employee experience, and contributed documentation or improvements that support the team after you leave. You’ll walk away with practical skills and a clear understanding of how a People team operates.

What you bring:

• Currently enrolled at Northeastern University and eligible for a full-time, six-month co-op term.
• Coursework or interest in Human Resources, Organizational Behavior, Business, Communications, or a related field (or equivalent experience that signals readiness for HR work).
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment.
• Strong written and verbal communication skills in English, with a high bar for professionalism when handling sensitive employee information.
• Comfortable with digital tools (Google Workspace, Slack, project trackers) and quick to pick up new systems like HRIS and ATS platforms.
• Available to work on-site at our Boston office five days per week to support office management responsibilities.
• Prior internship, co-op, or part-time experience in HR, People Operations, office management, or hospitality is a plus.
• Exposure to HRIS, ATS (Greenhouse), or workplace systems is a bonus, not a requirement.
• Interest in how AI tools are being used to scale HR and operations work.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$21 per hour

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc

Your Role:
Join Tenable’s core engineering team to design and scale cloud-native search solutions and microservices. You will build highly reliable infrastructure that processes evolving customer data landscapes, ensuring our cyber security platform remains performant and state-of-the-art.

Your Opportunity:

• Build the Backbone: Craft high-performance "plumbing" for data ingestion, storage, and retrieval. You aren't just moving data; you are building the services that manage it.
• Modern Tech Stack: Work extensively with Kotlin, Java, Snowflake, and CockroachDB to drive innovation in our global distributed systems.
• Architecture & Influence: Get in on the ground floor to contribute to design and architectural decisions.
• Growth: Utilize a dedicated training budget for conferences and workshops to keep your skills sharp.
• Collaborate: Partner with Product Managers and cross-functional teams to iterate on world-class security products.

What You’ll Need:

• Experience: 3–5 years in software development with a focus on distributed systems.
• Languages: Proficiency in Kotlin or Java (and a willingness to adapt to new languages).
• Data Expertise: Hands-on experience with Snowflake, CockroachDB, Kafka, or similar operational datastores.
• Cloud Native: Strong background in Kubernetes and containerized microservice architectures.
• Location: To be considered for this role, you must meet one of the following criteria - Hybrid with the ability to commute to our Columbia, MD/Northern VA office, or Hybrid with the ability to commute to our Boston, MA office.
• Execution: Proven ability to design and execute highly technical projects within an Agile environment.
• Mindset: Accountability for production software and a drive to lead/independently manage projects.
• Education: B.S. in Computer Science or equivalent practical experience.
• FedRAMP: Must be US Citizen.

#LI-Hybrid

#LI-LP1

The Opportunity

As we continue to expand and transform the primary care experience, we’re looking for a Shift Lead (internally known as Practice Coordinator) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth.

You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members
• Provide team support and leadership through training, coaching, and mentoring of team members and team recognition
• Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics
• Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts
• Support the financial health of the practice through office budget review and managing copay and revenue cycle
• Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed
• In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health
• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered
• Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs

What you’ll need:

• At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare
• Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams 
• Strong written and verbal communication skills 
• Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)
• Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided)
• Proven track record of leading successful change management and process improvement efforts preferred
• Experience in healthcare, with a solid understanding of billing and insurance, is preferred

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ 

This is a full-time role, working 40 hours per week, based in-person with our team and patients at 50 Staniford office location in Boston, MA. 

The Opportunity

As we continue to expand and transform the primary care experience, we’re looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth.

You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members
• Provide team support and leadership through training, coaching, and mentoring of team members and team recognition
• Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics
• Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts
• Support the financial health of the practice through office budget review and managing copay and revenue cycle
• Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed
• In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health
• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered
• Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs

What you’ll need:

• At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare
• Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams 
• Strong written and verbal communication skills 
• Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)
• Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided)
• Proven track record of leading successful change management and process improvement efforts preferred
• Experience in healthcare, with a solid understanding of billing and insurance, is preferred

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ 

This is a full-time role, working 40 hours per week, based in-person with our team and patients at 50 Staniford office location in Boston, MA. 

The Opportunity

As a Float Medical Assistant (internally called Lab Services Specialist/ Member Support Specialist) at One Medical, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or task

One Medical is committed to fair and equitable compensation practices.

The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in our Seaport, 50 Staniford, FiDi, Copley, South End, and Fenway offices in Boston, MA.   Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Location and schedules are subject to change. 

The Opportunity

As a Float Phlebotomist/Front Desk Assistant at One Medical (internally called Lab Services Specialist/ Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers.  Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc.
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or task

One Medical is committed to fair and equitable compensation practices.

The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in office supporting South End, 50 Staniford, FiDi at 53 State, Copley Square, Seaport and Fenway offices in Boston, MA.   Float Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Locations and schedule are subject to change. 

Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Boston, MA and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment!

What you will be doing: 

• Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures. 

• Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. 

• Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. 

• Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests. 

• Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

What we need from you:

• Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members. 

• Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment. 

• Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment. 

• Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime. 

• High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem-solving skills, and adherence to company policies.

Enjoy the perks of being:

• Not stuck at one desk
• Exposed to multiple high-profile client sites
• Fast skill development across operations
• Autonomy + trust from day one

Physical Demands:

• Approximately 50% of the time this position requires the below physical demands.
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
  • Ability to walk bend, kneel, stand, and/or sit for an extended period of time.
  • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
  • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Travel: 

• Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation.
• Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need.
• Travel distance will be predominately within the FSS’s assigned region (25 miles radius)

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Job Title: Senior Office Services Specialist
Locations: Boston, MA
Reports to: Director Global Facilities

A quick snapshot…

• This is an onsite position, shift is M - F, 8:00AM – 5:00PM; NO weekend work.
• Provide administrative support, answer calls, and other administrative tasks
• Oversee daily operations of catering needs for corporate environment
• Responsible for set-up of meals and clean-up
• Raise maintenance tickets when needed
• Escort all vendors such as external maintenance teams while on the premises
• Manage conference rooms and direct individuals to the appropriate meetings
• Ensure the reception, lobby, and office areas are presentable
• Responsible for employee/visitor badge management
• Respond professionally and efficiently to employees’ concerns and offer solutions
• Responsible for ordering and stocking daily orders of snacks and food for the office
• Responsible for ordering and stocking supplies
• Assist with internal events
• Handle requests and queries appropriately and professionally
• Be willing and able to take on additional projects when needed
• Assist with the on-going development of documentation and internal site
• Upload and maintain documents within SharePoint as needed
• Assist with the office equipment invoicing and budget management
• Provide confident and professional support to administrative assistants and PROS customers
• Assist with processing parking documentation
• Other duties as assigned

Why it’s a big deal… 
The Office Services Specialist plays a key role in keeping the office running smoothly day to day while creating a positive, professional experience for employees, leaders, and visitors alike. As the central point of coordination for communication, facilities, vendors, and workplace operations, this role helps remove friction so teams can stay focused on their work and business priorities. From supporting executive needs to managing office processes, events, and security, the impact of this role shows up in both productivity and culture—ensuring the office is not just functional, but a place where people feel supported, connected, and set up to succeed.

Here’s what we’re looking for…

• Great team player
• Easy-going and positive attitude with a pleasant and approachable demeanor
• Flexibility to pivot deftly to assist in other areas as requested by team members or manager
• Excellent verbal and written communication skills that allow for effective communication with executive management and across a multicultural, multinational office environment
• Proven problem-solving capabilities while providing excellent customer service
• Excellent time management skills including having the ability to eventually work independently with limited daily supervision, as well as under pressure
• Detail-oriented and self-motivated
• Proficiency with SharePoint, Outlook, and Microsoft Office
• Knowledge of automated office equipment (e.g. photocopier, fax, multi-line telephone, etc.)
• Able/willing to lift a maximum of 40lbs
• Experience working in a corporate environment

About Re:Build Manufacturing

Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America’s next generation industrial company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. We leverage deep professional expertise and a candid, principled operating culture to drive differentiated outcomes. Ours is a fast-paced environment where individuals can stretch and be challenged to pursue their fullest potential.

Re:Build was founded to pioneer a profitable model for the revitalization of US manufacturing. We’ve assembled a powerful set of complimentary capabilities and lines of business that enable us to pursue a wide range of end markets. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we’re leveraging their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products. Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our customers span a wide array of industries including aerospace, defense, mobility, healthcare, pharma, biotech, clean tech, chemicals, energy, lifestyle, food production, and industrial equipment.

Who We Are Looking For

Re:Build Harness Solutions is building a digital-first wire harness engineering and manufacturing platform. We are seeking a Technical Engineering Manager to lead technical execution, operational systems, and customer growth for the business. This is not a traditional engineering management role. We are looking for an ambitious leader who thrives in ambiguity, builds scalable systems, and creates long-term customer value through engineering excellence, digital innovation, and operational execution. The ideal candidate combines deep technical expertise in wire harnesses with strong customer engagement, business leadership, and manufacturing systems thinking.

What you get to do

Business & Technical Leadership

• Lead technical strategy and operational execution for the wire harness business
• Develop scalable systems for quoting, design reviews, manufacturing workflows, and customer onboarding
• Track and improve key operational metrics including quote turnaround, smartBuild-ready designs, delivery performance, and ECO reduction
• Support growth planning, investment prioritization, and business reviews

Customer Engagement & Engineering

• Lead technical discovery reviews with customers across aerospace, defense, medical, robotics, and industrial sectors  
• Translate customer requirements into manufacturable, scalable solutions
• Collaborate with commercial teams to establish Re:Build as a trusted engineering and manufacturing partner  
• Drive customer benefit through engineering optimization and rapid execution  

Digital Manufacturing & Process Innovation

• Own and improve digital wire harness workflows using Cadonix Arcadia, QuoteBuilder, AI tools, and smartBuild
• Build repeatable RFQ/RFP and production execution processes
• Partner with digital teams to accelerate automation, validation, and manufacturing integration
• Help establish Re:Build as a center of excellence for digital-native wire harness manufacturing

Manufacturing & Operational Excellence

• Support development of digitally optimized manufacturing capabilities
• Drive continuous improvement across engineering, production, and customer engagement workflows
• Align technical execution with profitability, quality, and delivery goals

What You Bring to the Team

• BS or equivalent experience in Electrical, Mechanical, or Manufacturing Engineering (advanced degree or MBA preferred)  
• 10+ years in engineering and/or manufacturing environments
• 3+ years leading technical teams in wire harness, cable assembly, or electro-mechanical systems
• Strong understanding of wire harness design, manufacturability, and production processes
• Experience with ECAD/wire harness design tools (Cadonix Arcadia preferred)
• Knowledge of automated processing, assembly, testing equipment, and regulated manufacturing environments
• Familiarity with aerospace, defense, medical, or industrial quality standards and ITAR environments
• Proven ability to build scalable systems and operational processes
• Strong customer-facing technical communication skills
• Experience managing fast-paced, high-iteration customer programs
• Ability to balance strategic thinking with hands-on execution
• Demonstrated use of data and leading indicators to drive business outcomes
• Experience with project management, ERP/MES, and PLM/PDM systems
• Comfortable using AI and digital tools to improve productivity and decision-making
• IPC/WHMA-A-620, AS9100, or equivalent

Travel up to 30% required. Preferred location: Kalamazoo, MI (Re:Build Tekna facility), with consideration for candidates near major hardtech hubs.

Compensation Range: The base salary range for this position is $138,000 – $ 208,000 per year. This range represents the Company’s good faith estimate of the base compensation for this role at the time of posting.  Actual compensation will be determined based on several factors, including but not limited to relevant experience, skills, qualifications, internal equity, and geographic location. In addition to base salary, this role may be eligible for annual incentive compensation and/or long-term incentives, subject to Company plans. The Company offers a comprehensive benefits package including medical, dental, vision, retirement, paid time off, and other benefits. 

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The BIG payoff

We are a company who is going to make a difference in the industries and the regions where we choose to operate. Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a Clinical Site Representative to join our team! Our ideal candidate will have prior customer service experience. You should be eager to contribute to an innovative clinical study project aimed at advancing the science and practice of preventive medicine. This project involves offering and studying Proactive Screening Whole-Body MRI Examinations (“Prenuvo Scans”) in the setting of a Prenuvo-sponsored clinical study operated out of the Hercules Research Center site at 118 Arsenal Yards Blvd, Watertown, MA 02472). 

This is an on-site location, so candidates from the Boston area or those who would be willing to relocate would be preferred.  Candidates should reside within an up-to 45-minute commuting distance from the clinic site.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You'll Do

As a Clinical Site Representative, you will conduct consultative pre-recruitment calls with potential patient participants interested in undergoing the Prenuvo scan and participating in the research study. You will prescreen their research study eligibility based on predefined inclusion and exclusion criteria, and follow-up to schedule formal on-site study recruitment, enrollment and scanning appointments with the clinical’s Research and Clinical Teams. The role includes continuing to ensure a smooth and positive experience for participants after booking their appointments including through on-site check-in and then post-scan follow-up - ensuring they feel well-taken care of throughout their journey. You will prioritize their well-being throughout the process, this is our top priority!

What You'll Bring

• Experience with patient care, such as a background in nursing, could be an asset
• Prior experience in customer service would be expected to be a benefit
• Strong, outgoing team players with genuine empathy for patients
• You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
• Be a fast-learner who retains information and adapts quickly
• Ability to multitask and prioritize in a fast-paced environment
• Professionalism - you will personify the welcoming face of our clinics and services, preserving patient well-being and confidentiality above all other priorities
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
• Passion for the Prenuvo clinical mission and the scientific endeavor of this clinical research study

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The wage for this role ranges from $25 - $36 per hour in local currency depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

At Vynamic, we partner with leading pharmaceutical and life sciences companies to address critical strategic, operational, and organizational challenges—from early-stage planning through commercialization and beyond. Our Directors serve as trusted advisors to senior client stakeholders, shaping strategy, leading high-impact engagements, and driving measurable outcomes.

We are looking for individuals who bring deep industry knowledge, strong business acumen, and the ability to translate evolving market dynamics into actionable solutions. Our work spans key service areas including Strategic Planning, Vendor Selection & Management, Process Design, Systems Implementation, and Organizational Change.

What you'll be doing:

• Serve as a strategic advisor to pharmaceutical and life sciences clients, aligning engagement objectives with business priorities across the product lifecycle
• Lead complex engagements spanning areas such as commercialization strategy, launch planning, operating model design, and transformation initiatives
• Build and maintain strong relationships with senior stakeholders across functions (e.g., Commercial, Medical Affairs, Market Access, R&D, and Operations)
• Drive execution of client initiatives, ensuring high-quality deliverables and measurable business impact
• Identify emerging client needs and industry trends (e.g., market access pressures, digital transformation, evolving regulatory landscape) and translate them into new opportunities
• Contribute to business development efforts by expanding existing accounts and supporting new client acquisition
• Lead, mentor, and develop high-performing teams, fostering ownership, growth, and a collaborative culture
• Ensure clarity, rigor, and quality in all client deliverables, including executive-level presentations and strategic recommendations
• Proactively manage risks, timelines, and competing priorities across multiple engagements
• Build Vynamic’s presence in the pharma sector through thought leadership, industry insights, and participation in relevant forums
• Support recruiting efforts by engaging with and attracting top talent to the firm
• Foster a culture aligned with Vynamic’s values, emphasizing collaboration, excellence, and impact

What you'll need:

• Bachelor’s degree with 6–8+ years of experience at a leading consulting firm (life sciences-focused consulting experience preferred)
• Demonstrated experience leading engagements within the pharmaceutical or life sciences industry
• Deep understanding of the pharmaceutical value chain, including drug development, commercialization, market access, and lifecycle management
• Experience in one or more of Vynamic’s core service areas, with application in pharma contexts:
  • Strategic Planning (e.g., portfolio strategy, launch readiness)
  • Vendor Selection & Management (e.g., outsourcing models, partner ecosystems)
  • Process Design (e.g., commercial operations, medical affairs processes)
  • Systems Implementation (e.g., CRM, data & analytics platforms)
  • Organizational Change (e.g., transformations, operating model shifts)
• Strong executive presence with the ability to influence and advise senior client stakeholders
• Proven ability to identify, shape, and convert business development opportunities
• Excellent communication and presentation skills, with experience engaging executive audiences
• Demonstrated ability to lead teams, develop talent, and drive high performance
• Strong problem-solving skills, intellectual curiosity, and comfort with ambiguity
• Resilience and adaptability in fast-paced, evolving environments
• Alignment with and embodiment of Vynamic’s brand and values

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

At Vynamic, we partner with leading pharmaceutical and life sciences companies to address critical strategic, operational, and organizational challenges—from early-stage planning through commercialization and beyond. Our Directors serve as trusted advisors to senior client stakeholders, shaping strategy, leading high-impact engagements, and driving measurable outcomes.

We are looking for individuals who bring deep industry knowledge, strong business acumen, and the ability to translate evolving market dynamics into actionable solutions. Our work spans key service areas including Strategic Planning, Vendor Selection & Management, Process Design, Systems Implementation, and Organizational Change.

What you'll be doing:

• Serve as a strategic advisor to pharmaceutical and life sciences clients, aligning engagement objectives with business priorities across the product lifecycle
• Lead complex engagements spanning areas such as commercialization strategy, launch planning, operating model design, and transformation initiatives
• Build and maintain strong relationships with senior stakeholders across functions (e.g., Commercial, Medical Affairs, Market Access, R&D, and Operations)
• Drive execution of client initiatives, ensuring high-quality deliverables and measurable business impact
• Identify emerging client needs and industry trends (e.g., market access pressures, digital transformation, evolving regulatory landscape) and translate them into new opportunities
• Contribute to business development efforts by expanding existing accounts and supporting new client acquisition
• Lead, mentor, and develop high-performing teams, fostering ownership, growth, and a collaborative culture
• Ensure clarity, rigor, and quality in all client deliverables, including executive-level presentations and strategic recommendations
• Proactively manage risks, timelines, and competing priorities across multiple engagements
• Build Vynamic’s presence in the pharma sector through thought leadership, industry insights, and participation in relevant forums
• Support recruiting efforts by engaging with and attracting top talent to the firm
• Foster a culture aligned with Vynamic’s values, emphasizing collaboration, excellence, and impact

What you'll need:

• Bachelor’s degree with 6–8+ years of experience at a leading consulting firm (life sciences-focused consulting experience preferred)
• Demonstrated experience leading engagements within the pharmaceutical or life sciences industry
• Deep understanding of the pharmaceutical value chain, including drug development, commercialization, market access, and lifecycle management
• Experience in one or more of Vynamic’s core service areas, with application in pharma contexts:
  • Strategic Planning (e.g., portfolio strategy, launch readiness)
  • Vendor Selection & Management (e.g., outsourcing models, partner ecosystems)
  • Process Design (e.g., commercial operations, medical affairs processes)
  • Systems Implementation (e.g., CRM, data & analytics platforms)
  • Organizational Change (e.g., transformations, operating model shifts)
• Strong executive presence with the ability to influence and advise senior client stakeholders
• Proven ability to identify, shape, and convert business development opportunities
• Excellent communication and presentation skills, with experience engaging executive audiences
• Demonstrated ability to lead teams, develop talent, and drive high performance
• Strong problem-solving skills, intellectual curiosity, and comfort with ambiguity
• Resilience and adaptability in fast-paced, evolving environments
• Alignment with and embodiment of Vynamic’s brand and values

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

At Vynamic, we partner with leading pharmaceutical and life sciences companies to address critical strategic, operational, and organizational challenges—from early-stage planning through commercialization and beyond. Our Directors serve as trusted advisors to senior client stakeholders, shaping strategy, leading high-impact engagements, and driving measurable outcomes.

We are looking for individuals who bring deep industry knowledge, strong business acumen, and the ability to translate evolving market dynamics into actionable solutions. Our work spans key service areas including Strategic Planning, Vendor Selection & Management, Process Design, Systems Implementation, and Organizational Change.

What you'll be doing:

• Serve as a strategic advisor to pharmaceutical and life sciences clients, aligning engagement objectives with business priorities across the product lifecycle
• Lead complex engagements spanning areas such as commercialization strategy, launch planning, operating model design, and transformation initiatives
• Build and maintain strong relationships with senior stakeholders across functions (e.g., Commercial, Medical Affairs, Market Access, R&D, and Operations)
• Drive execution of client initiatives, ensuring high-quality deliverables and measurable business impact
• Identify emerging client needs and industry trends (e.g., market access pressures, digital transformation, evolving regulatory landscape) and translate them into new opportunities
• Contribute to business development efforts by expanding existing accounts and supporting new client acquisition
• Lead, mentor, and develop high-performing teams, fostering ownership, growth, and a collaborative culture
• Ensure clarity, rigor, and quality in all client deliverables, including executive-level presentations and strategic recommendations
• Proactively manage risks, timelines, and competing priorities across multiple engagements
• Build Vynamic’s presence in the pharma sector through thought leadership, industry insights, and participation in relevant forums
• Support recruiting efforts by engaging with and attracting top talent to the firm
• Foster a culture aligned with Vynamic’s values, emphasizing collaboration, excellence, and impact

What you'll need:

• Bachelor’s degree with 6–8+ years of experience at a leading consulting firm (life sciences-focused consulting experience preferred)
• Demonstrated experience leading engagements within the pharmaceutical or life sciences industry
• Deep understanding of the pharmaceutical value chain, including drug development, commercialization, market access, and lifecycle management
• Experience in one or more of Vynamic’s core service areas, with application in pharma contexts:
  • Strategic Planning (e.g., portfolio strategy, launch readiness)
  • Vendor Selection & Management (e.g., outsourcing models, partner ecosystems)
  • Process Design (e.g., commercial operations, medical affairs processes)
  • Systems Implementation (e.g., CRM, data & analytics platforms)
  • Organizational Change (e.g., transformations, operating model shifts)
• Strong executive presence with the ability to influence and advise senior client stakeholders
• Proven ability to identify, shape, and convert business development opportunities
• Excellent communication and presentation skills, with experience engaging executive audiences
• Demonstrated ability to lead teams, develop talent, and drive high performance
• Strong problem-solving skills, intellectual curiosity, and comfort with ambiguity
• Resilience and adaptability in fast-paced, evolving environments
• Alignment with and embodiment of Vynamic’s brand and values

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-ND1

#LI-Hybrid

As a Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a pivotal role in shaping strategies, managing complex projects, and cultivating meaningful relationships that align with Vynamic’s mission and values.

Key Responsibilities:

• Deliver High-Impact Solutions: Create and deliver high-quality project outcomes that align with client objectives, incorporating life science consulting principles to promote business excellence and scientific advancement.
• Project & Risk Management: Lead project plans or workstreams, proactively resolving issues, mitigating risks, and escalating concerns when necessary to ensure project success.
• Strategic Analysis & Recommendations: Systematically gather, analyze, and interpret scientific and business information, using a life science consulting lens to make confident, data-driven recommendations with urgency.
• Contribute to Vynamic's Growth: Dedicate time to enhancing Vynamic’s competencies by sharing life science consulting insights and contributing to the firm’s knowledge base and brand.
• Brand Representation: Act as a Vynamic brand ambassador, demonstrating a strong commitment to company values both internally and externally.
• Stakeholder Engagement: Build authentic, trust-based relationships with stakeholders through partnership, effective communication, and delivering outcomes that exceed expectations.
• Team Development: Support team growth by identifying learning opportunities, mentoring colleagues, and integrating life science consulting practices into daily operations to achieve collective goals.
• Collaborative Leadership: Work closely with Navigators, Go-Tos, Account Managers, and self-selected Counselors to support personal and professional development journeys within Vynamic.
• Continuous Feedback & Growth: Proactively seek feedback, develop actionable personal growth plans, and contribute to a culture of continuous improvement.
• Inclusive Leadership: Recognize and celebrate diverse perspectives, experiences, and cultures, ensuring all voices are heard and valued in decision-making processes.

Qualifications:

• Bachelor’s degree in life sciences, healthcare, or a related field with a minimum of 4+ years of experience in life science consulting, advanced degree (MS, MBA, PhD) preferred.
• Proven track record of managing collaborative teams or projects within dynamic, fast-paced environments.
• Strong understanding of relationship management principles, with a focus on fostering genuine connections within the life sciences ecosystem.
• Experience applying project management methodologies to oversee workstreams and complex initiatives.
• Familiarity with Vynamic’s sectors, services, and unique value proposition (preferred but not required).
• Strong presentation skills, with the ability to communicate effectively through written and verbal channels to diverse audiences, including scientific and executive stakeholders.
• Growth-oriented mindset, embracing challenges as opportunities for learning and personal development.

Why Join Vynamic?

At Vynamic, we believe in leading with authenticity, purpose, and passion. As a Manager with a life science consulting background, you’ll not only help organizations achieve strategic goals but also inspire scientific and operational excellence—contributing to meaningful change that drives industry innovation.

Ready to make an impact? Join us at Vynamic and be part of a team where your expertise in life science consulting will thrive and grow.

Inizio Ignite, Vynamic 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Vynamic management consulting team connects strategy to action, driving healthcare transformation. We partner with leading health and life science companies serving brand & commercial, Medical Affairs, R&D, and Health Services. Our expertise spans offerings including strategic planning & mobilization (SP&M), operating model & organization design (OMOD), deal activation & partnership enablement (DAPE), product launch strategy & planning, customer experience transformation, tech & digital transformation, strategic project management office, and change management. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward

Further Information

This is a full-time role and will follow a hybrid work environment in either Boston, Philadelphia, or New York City.

#LI-Hybrid

#LI-ND1