Company Overview: 

Enformion is a leading data and analytics platform focused on delivering powerful intelligence solutions to businesses and government agencies. We are expanding our capabilities with company‑wide AI initiatives designed to improve internal efficiency and unlock new product opportunities. As noted in the source document, this role supports “projects on track while leading company‑wide AI initiatives,” and requires someone who is comfortable working across departments and adapting to shifting priorities. Our environment is collaborative, fast‑moving, and ideal for someone who thrives in a team‑first setting where “no task is too small, no responsibility too large.” 

Position Overview: 

We are seeking a versatile and highly motivated Product Manager to help drive AI‑powered initiatives across the organization. This role blends product strategy, project coordination, and hands‑on AI agent development. You will collaborate closely with engineering, design, and business stakeholders to plan, execute, and optimize projects that enhance internal workflows and eventually support client‑facing products. 

The position begins with a focus on internal efficiency but will expand into shaping new AI‑driven features and offerings for our customers. Success requires creativity, problem‑solving, strong communication skills, and the ability to lead or support projects depending on organizational needs. 

Salary: $120k-$135k

Qualifications: 

Required 

• Strong desire to become an expert in building and deploying AI agents — treating it as a craft, not just a job function. 

• Continuous learning mindset with the ability to grow into expanded responsibilities. 

• Comfortable working across multiple teams and departments in a highly cross‑functional role. 

• Excellent communication skills, including the ability to run discovery conversations with non‑technical stakeholders and translate them into structured workflow specifications. 

• Demonstrated experience independently leading projects or initiatives with minimal oversight. 

• Hands‑on experience building with AI tools in workflow or automation contexts (Claude, ChatGPT, n8n, Make, LangChain, etc.). 

• At least 6+ months of experience in a business or corporate team environment. 

Preferred 

• Direct experience designing and deploying end‑to‑end agentic AI workflows. 

• Process management or Six Sigma experience. 

• Familiarity with AWS and Jira. 

• Experience working remotely as part of a distributed team. 

• Exposure to two or more of the following domains: data science, product management, software engineering, sales/marketing, project management. 

• Direct experience in data science, product, or engineering. 

• Python proficiency. 

Key Responsibilities: 

• Provide project planning and coordination across teams. 

• Partner closely with engineers, designers, and relevant stakeholders to move initiatives forward. 

• Problem‑solve independently and collaboratively to meet project goals. 

• Develop AI agents using Claude CoWork. 

• Review and refine AI agents developed by colleagues. 

• Stay current on emerging AI capabilities and industry developments. 

• Lead internal AI trainings and workshops to increase adoption and effective use of AI tools. 

Recognized for its innovative impact, Udacity part of Accenture continues to empower people with the skills they need to secure the jobs they want.

Our School of Cloud is committed to providing high-quality upskilling opportunities in this rapidly evolving field. We regularly launch new projects and are seeking experienced mentors to join us as external contractors to support our programs and learners.

As new initiatives arise, we will reach out to qualified candidates within this talent pool to provide details on project scope, expected timelines, and compensation. If you are passionate about tackling meaningful challenges and making a difference we invite you to apply and explore this opportunity to collaborate with us. 

You’ll be an excellent fit if you have:

• Proven technical expertise with 5+ years of experience in the relevant field
• A passion for mentoring and helping others succeed in their learning
• Excellent interpersonal skills. You enjoy building relationships, communicating effectively, and fostering a positive learning environment 
• A deep understanding of the tech industry and emerging trends in AI and related fields
• The flexibility to work part-time as an external contractor alongside your current commitments

Mandatory Technical Skills – School of Cloud

• Proficiency in cloud platforms (AWS preferred; GCP/Azure a plus)

• Strong understanding of cloud architecture and core services (compute, storage, networking)

• Experience with DevOps practices (CI/CD, automation, deployment pipelines)

• Familiarity with infrastructure as code (Terraform, CloudFormation)

• Knowledge of containerization and orchestration (Docker, Kubernetes)

• Experience with monitoring and logging tools

• Understanding of security best practices in cloud environments

• Strong problem-solving and troubleshooting skills

Preferred:

• Experience with real-world cloud deployments

• Familiarity with serverless architectures and microservices

Responsibilities:

Your responsibilities as a technical mentor will be divided into three major tasks.

1. 1:1 video calls
2. Virtual Technical Deep-Dive Sessions
3. Group Q&A sessions

Personal 1:1 Session:

• Provide personalized support by addressing learner questions related to course content and projects.
• Prior to the call mentors are expected to review the students' previous project submission(s) - provided by the Mentor Success Team when available - and/or any specific areas of the Nanodegree content or project that the student has expressed confusion or difficulty with.

Technical Deep-Dive Session:

• For concept deep-dives, mentors will come prepared with a slide presentation that reviews a Nanodegree concept in more detail, share different use-cases for the concept to broaden student perspectives and understanding, and hold a Q&A session with the learners.
• For project walkthroughs, a mentor will come prepared with a slide presentation that outlines each element of the rubric to help learners understand expectations and typical problem areas they may encounter. This can include a mentor “grading” a sample submission to demonstrate what mentors are looking for when reviewing projects.

Group Q&A Session:

• Host regular sessions (via Slack or video) to address learner queries related to projects and coursework. No prior preparation required.

Why should you apply? 

• Make an impact by mentoring and contributing to a vibrant, global learning community
• Showcase your expertise and gain recognition for your technical knowledge
• Learn and network with our global community of mentors while staying ahead of the curve on cutting-edge technologies
• Earn additional income with the flexibility to work on your own schedule

Mentoring at Udacity offers a unique opportunity to make a significant impact on the lives of learners and to contribute to achieving our mission. 

If you're passionate about learning, technology and want to make a positive impact, we encourage you to apply to become a mentor at Udacity part of Accenture. 

Let's work together to shape the future of tech education!

Recognized for its innovative impact, Udacity part of Accenture continues to empower people with the skills they need to secure the jobs they want.

Our School of Cybersecurity is committed to providing high-quality upskilling opportunities in this rapidly evolving field. We regularly launch new projects and are seeking experienced mentors to join us as external contractors to support our programs and learners.

As new initiatives arise, we will reach out to qualified candidates within this talent pool to provide details on project scope, expected timelines, and compensation. If you are passionate about tackling meaningful challenges and making a difference we invite you to apply and explore this opportunity to collaborate with us. 

You’ll be an excellent fit if you have:

• Proven technical expertise with 5+ years of experience in the relevant field
• A passion for mentoring and helping others succeed in their learning
• Excellent interpersonal skills. You enjoy building relationships, communicating effectively, and fostering a positive learning environment 
• A deep understanding of the tech industry and emerging trends in AI and related fields
• The flexibility to work part-time as an external contractor alongside your current commitments

Mandatory Technical Skills – School of Cyber

• Strong understanding of cybersecurity fundamentals (network, application, and system security)

• Knowledge of threat detection, vulnerability assessment, and risk management

• Familiarity with security tools (SIEM, IDS/IPS, firewalls)

• Understanding of security frameworks and standards (e.g., NIST, ISO 27001)

• Experience with incident response and monitoring

• Basic knowledge of networking concepts and protocols

• Awareness of cloud security and data protection practices

• Strong analytical and problem-solving skills

Preferred:

• Experience with penetration testing or ethical hacking tools

• Relevant security certifications (e.g., Security+, CEH, CISSP)

Responsibilities:

Your responsibilities as a technical mentor will be divided into three major tasks.

1. 1:1 video calls
2. Virtual Technical Deep-Dive Sessions
3. Group Q&A sessions

Personal 1:1 Session:

• Provide personalized support by addressing learner questions related to course content and projects.
• Prior to the call mentors are expected to review the students' previous project submission(s) - provided by the Mentor Success Team when available - and/or any specific areas of the Nanodegree content or project that the student has expressed confusion or difficulty with.

Technical Deep-Dive Session:

• For concept deep-dives, mentors will come prepared with a slide presentation that reviews a Nanodegree concept in more detail, share different use-cases for the concept to broaden student perspectives and understanding, and hold a Q&A session with the learners.
• For project walkthroughs, a mentor will come prepared with a slide presentation that outlines each element of the rubric to help learners understand expectations and typical problem areas they may encounter. This can include a mentor “grading” a sample submission to demonstrate what mentors are looking for when reviewing projects.

Group Q&A Session:

• Host regular sessions (via Slack or video) to address learner queries related to projects and coursework. No prior preparation required.

Why should you apply? 

• Make an impact by mentoring and contributing to a vibrant, global learning community
• Showcase your expertise and gain recognition for your technical knowledge
• Learn and network with our global community of mentors while staying ahead of the curve on cutting-edge technologies
• Earn additional income with the flexibility to work on your own schedule

Mentoring at Udacity offers a unique opportunity to make a significant impact on the lives of learners and to contribute to achieving our mission. 

If you're passionate about learning, technology and want to make a positive impact, we encourage you to apply to become a mentor at Udacity part of Accenture. 

Let's work together to shape the future of tech education!

Recognized for its innovative impact, Udacity part of Accenture continues to empower people with the skills they need to secure the jobs they want.

Our School of Data is committed to providing high-quality upskilling opportunities in this rapidly evolving field. We regularly launch new projects and are seeking experienced mentors to join us as external contractors to support our programs and learners.

As new initiatives arise, we will reach out to qualified candidates within this talent pool to provide details on project scope, expected timelines, and compensation. If you are passionate about tackling meaningful challenges and making a difference we invite you to apply and explore this opportunity to collaborate with us. 

You’ll be an excellent fit if you have:

• Proven technical expertise with 5+ years of experience in the relevant field
• A passion for mentoring and helping others succeed in their learning
• Excellent interpersonal skills. You enjoy building relationships, communicating effectively, and fostering a positive learning environment 
• A deep understanding of the tech industry and emerging trends in AI and related fields
• The flexibility to work part-time as an external contractor alongside your current commitments

Mandatory Technical Skills – School of Data

• Proficiency in Python and/or SQL
• Strong understanding of data analysis, statistics, and data modeling concepts
• Experience with data manipulation and visualization tools (Pandas, NumPy, Excel, Tableau/Power BI)
• Familiarity with ETL processes and data pipelines
• Understanding of databases (relational and/or NoSQL)
• Knowledge of data warehousing concepts and architecture
• Ability to work with large datasets and optimize data workflows
• Experience with data quality, validation, and governance practices
• Strong problem-solving and analytical skills

Preferred:

• Experience with big data tools (Spark, Hadoop)
• Familiarity with cloud platforms (AWS, GCP, Azure)

Exposure to real-world data projects (analytics, engineering, or architecture)

Responsibilities:

Your responsibilities as a technical mentor will be divided into three major tasks.

1. 1:1 video calls
2. Virtual Technical Deep-Dive Sessions
3. Group Q&A sessions

Personal 1:1 Session:

• Provide personalized support by addressing learner questions related to course content and projects.
• Prior to the call mentors are expected to review the students' previous project submission(s) - provided by the Mentor Success Team when available - and/or any specific areas of the Nanodegree content or project that the student has expressed confusion or difficulty with.

Technical Deep-Dive Session:

• For concept deep-dives, mentors will come prepared with a slide presentation that reviews a Nanodegree concept in more detail, share different use-cases for the concept to broaden student perspectives and understanding, and hold a Q&A session with the learners.
• For project walkthroughs, a mentor will come prepared with a slide presentation that outlines each element of the rubric to help learners understand expectations and typical problem areas they may encounter. This can include a mentor “grading” a sample submission to demonstrate what mentors are looking for when reviewing projects.

Group Q&A Session:

• Host regular sessions (via Slack or video) to address learner queries related to projects and coursework. No prior preparation required.

Why should you apply? 

• Make an impact by mentoring and contributing to a vibrant, global learning community
• Showcase your expertise and gain recognition for your technical knowledge
• Learn and network with our global community of mentors while staying ahead of the curve on cutting-edge technologies
• Earn additional income with the flexibility to work on your own schedule

Mentoring at Udacity offers a unique opportunity to make a significant impact on the lives of learners and to contribute to achieving our mission. 

If you're passionate about learning, technology and want to make a positive impact, we encourage you to apply to become a mentor at Udacity part of Accenture. 

Let's work together to shape the future of tech education!

Department: Telemedicine Program  – Doctors Without Borders / Médecins Sans Frontières (MSF)
Medical Specialty: Endocrinology
Position Status: Volunteer
Location: Remote Only
Time Commitment: up to 3 hours per week/bi-weekly

Position Overview

The Telemedicine Program is looking for Endocrinology Specialists to support medical teams in the medical management of people living with diabetes. Specific topics identified include reinforcement of history taking skills, interpretation of patient self-testing log sheets, and adjustment of insulin doses in response to self-testing results, especially with respect to transitioning patients from human NPH or Biphasic insulin to analogue basal bolus insulin regimens.

Why This Role Matters

In low and middle income countries, access to insulin for self-injection and glucose meters for self-testing is very rare. Over the last few years, MSF has begun to offer these services with plans to transition patients from NPH or Biphasic insulin regimens to basal bolus which requires significant training and education.

The most urgent need is to prepare clinicians to correctly interpret patients’ self-monitoring of blood glucose results and adjust insulin regimens. Clinicians providing care for Non-Communicable Diseases (NCD) can be nurses, clinical officers, and general practice doctors, none of whom have had dedicated NCD training prior to joining MSF. Standard treatment protocols and algorithms have been developed, but clinicians can adapt their approach to each patient within the confines of those protocols.

About Telemedicine 

The MSF Telemedicine Program helps remove geographic barriers to healthcare by providing secure digital solutions for MSF’s medical teams worldwide. These tools enable clinical collaboration, improve access to specialized expertise, and support more equitable, high-quality patient care.

About Case Management 

The Case Management platform provides remote medical and clinical support to MSF's global medical teams on a case-by-case basis. Volunteer Medical Specialists review and respond to patient cases assigned to them via our secure Telemedicine Platform. Support is provided asynchronously (not in real time), offering maximum flexibility for volunteers.

Key Responsibilities - Case Management

• • Review patient cases assigned to you on the Telemedicine Platform and provide timely medical or clinical advice (within 24 hours).
    • Time Commitment: up to 3 hours a week, though it can vary. Some weeks, there may not be any cases in your area of expertise, while other times you may be asked to provide ongoing follow-up on assigned cases until they are fully resolved.
  • Ensure all advice aligns with MSF guidelines and is appropriate for low-resource settings.
  • Provide ongoing follow-up on assigned cases until they are resolved.
  • Collaborate with other Medical Specialists assigned to the case and share specialized expertise to contribute to a global community of medical knowledge.

About Video Case Discussion

The Video Case Discussion platform is a videoconferencing service that connects MSF projects staff with a Volunteer Medical Specialist to discuss cases pertaining to a specific clinical topic or specialty. Projects supply the cases and clinical questions in advance, and the Volunteer Medical Specialist facilitates a live, virtual group discussion based on the submitted case/question. The goal is to support continuous medical education using the specific clinical scenarios that medical teams are encountering.

Key Responsibilities - Video Case Discussion

• • Join regularly scheduled, bi-weekly, one-hour, online meetings at a prescheduled date and time, based on the time zone of the medical team (recurring meetings are scheduled in advance).
    • Time Commitment: up to 3 hours on a bi-weekly basis.
  • Review the clinical case summary, submitted by the medical team, posted on the Telemedicine Platform, in advance of the meeting.
  • Discuss the clinical case with the medical team during the meeting. Prompt discussion with the staff and provide support, advice, and recommendations as needed.
  • Provide teaching support and guidance on organization of care based on the topics discussed.
  • Post the final recommendation given during the discussion to the Telemedicine Platform.
  • Ensure medical/clinical advice is tailored to MSF guidelines and applicable to the resources available to the medical teams, most often in low-resource settings.

We welcome applications from Endocrinology Specialists around the world. Please note that applications are reviewed and selected based on the needs of our medical teams. We are not accepting applications from general practitioners at this time.

Qualifications

• Medical degree with specialization in Adult or Pediatric Endocrinology or significant practice experience focusing on Diabetology.
  • Doctors enrolled in a fellowship program can be considered for Video Case Discussions.
• Certificate of registration with your regulatory body for the current year.
• Fluency (written and verbal) in English or French is required.
  • Fluency (written and verbal) in Spanish or Arabic is highly desirable.
• Previous experience with MSF or in low-resource settings is highly desirable.
• Ability to easily navigate technology and new platforms on a computer/laptop.

Volunteer Expectations & Onboarding

• 3 hours per week with some flexible scheduling based on volunteer availability.
• Fully remote and support can be provided from anywhere with a reliable internet connection.
• Successful candidates will sign a Volunteer Agreement (covering data privacy, non-disclosure, and medical liability clauses) before joining the Telemedicine Network.
• All volunteers must complete onboarding which includes an overview of the Telemedicine Program and platform training (2 hours to complete).

Next Steps

• Confirm your eligibility by reviewing the qualifications listed above.
• Submit your application, including a brief cover letter or letter of interest, highlighting your relevant experience and your motivation to volunteer with the Telemedicine Program.
• Complete a screening questionnaire to help us better understand your professional background.
• Our Telemedicine Recruitment Team will review your application and be in touch to guide you through next steps if your profile aligns with current program needs.

For more information about the Telemedicine Program, visit https://telemedhub.org/.

For questions, please contact the Telemedicine Recruitment Team at telemedicine.volunteer.recruitment@toronto.msf.org. 

ABOUT THE JOB

We are seeking a dynamic and experienced Technical Sourcer to join our talent acquisition team. In this role, you will proactively identify, engage, and nurture top-tier technical talent to support our fast-paced, innovative environment. You will partner closely with fellow sourcers and recruiters to build pipelines for critical technical roles and help drive our company’s continued growth and success.

This role is open to 6 month contract.

WHAT YOU’LL DO

• Talent Identification: Utilize advanced sourcing techniques, market research, and social media platforms to uncover passive and active technical candidates.
• Candidate Engagement: Initiate and develop meaningful relationships with prospective talent through tailored messaging and personalized communication.
• Pipeline Development: Build and maintain robust candidate pipelines for various technical roles, ensuring a steady flow of high-quality candidates.
• Collaboration: Partner with hiring managers and recruiters to understand technical role requirements and align sourcing strategies with broader recruitment goals.
• Process Improvement: Analyze sourcing metrics and candidate data to refine and optimize sourcing strategies and workflows.

REQUIRED QUALIFICATIONS

• Experience: Minimum of 4 years in technical sourcing or recruiting, with a proven track record of hiring for technical roles.
• Technical Acumen: Understanding of modern technology stacks, software development processes, and technical skill sets.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage and influence candidates and stakeholders.
• Analytical Mindset: Proficient in using data-driven approaches to evaluate sourcing effectiveness and make informed decisions.
• Tool Proficiency: Familiarity with applicant tracking systems, LinkedIn Recruiter, Boolean search techniques, and other sourcing tools.
• Collaborative Spirit: Strong interpersonal skills, with the ability to work effectively in a team-oriented, fast-paced environment.

PREFERRED QUALIFICATIONS

• Startup, Tech, and Industry Expertise: Proven experience in startups, tech, or related fields such as AAV, UAS, AUV, Weapons, or similar programs.
• Tooling Experience: Expertise using Greenhouse, Gem, various AI tools, and LinkedIn Recruiter.
• Independent & Proactive: Highly self-sufficient with the ability to work autonomously and take initiative without requiring constant supervision.
• Resilient & Creative Problem Solver: Demonstrates flexibility in tackling challenges, quickly troubleshooting issues, and devising innovative solutions on the fly.
• Exceptional Communication: Communicates directly and succinctly, sharing information promptly to foster collaboration. Practices active listening and engages thoughtfully.
• Strong Sense of Ownership: Takes full accountability for their responsibilities and stays aligned with the business mission. Actively seeks opportunities to enhance company performance, even beyond their explicit role.
• Low Ego, High Curiosity: Values continuous learning over being right, embraces honest feedback, and views setbacks as opportunities for growth and improvement.

Position Overview

The Director of Revenue Operations will lead the global Revenue Operations function, responsible for designing, scaling, and optimizing the systems, processes, and data infrastructure that power end-to-end revenue generation across the organization.

This role sits at the intersection of Sales, Marketing, Customer Success, Finance, and Data, and plays a critical role in driving operational alignment, revenue visibility, and scalable growth.

The ideal candidate is both strategic and hands-on, with strong experience in building RevOps infrastructure in fast-moving environments, including Salesforce ecosystems, BI platforms, and cross-functional GTM process design. In addition, this role is expected to actively drive AI-enabled transformation across GTM processes, including automation, predictive analytics, and AI-assisted revenue workflows.

Key Responsibilities:

1. Revenue Operations Strategy, Systems & Leadership

• Own and execute the global RevOps strategy aligned with company growth
• Serve as strategic partner to CRO, COO, and GTM leadership
• Lead GTM systems, including Salesforce, BI, and core revenue infrastructure
• Define scalable operating model, KPIs, governance, and revenue processes

2. GTM Process, Data & Performance Infrastructure

• Own end-to-end GTM process design from lead to cash and monitiziation
• Drive revenue reporting, forecasting, and BI dashboards (Tableau)
• Maintain single source of truth for revenue, pipeline, and performance data
• Ensure alignment between operational and financial reporting models

3. Systems Transformation, Automation & AI Enablement

• Lead Salesforce architecture, consolidation, and continuous optimization
• Drive automation across GTM workflows to reduce manual effort and increase scale
• Evaluate and optimize GTM tech stack for efficiency and consolidation
• Lead AI initiatives across RevOps, including forecasting, insights generation, and workflow automation

4. Integration, Commissioning & Sales Operations

• Lead RevOps integration across mergers and business units
• Own commission and incentive infrastructure and reporting systems
• Ensure alignment between compensation models, performance tracking, and revenue outcomes

5. Team Leadership

• Build and lead a high-performing RevOps team across systems, analytics, and operations
• Drive execution discipline, ownership culture, and data-driven decision making
• Partner with leadership on org design and capability development

Key Qualifications

• 8+ years in Revenue Operations leadership positions, Sales Operations, or GTM Operations
• Strong Salesforce and RevOps systems expertise
• Experience with BI tools such as Tableau
• Proven experience in GTM transformation, system integration
• Strong executive stakeholder management (CRO, COO, CFO)
• Hands-on builder with strategic leadership capability
• Experience in AdTech or SaaS environments preferred
• Familiarity or experience with AI-driven GTM transformation is a strong advantage

Reports to: Regional Head
Location: Remote

Level: Mid to Senior (4–7 years' relevant experience)

Working with: Regional BDM/PAM team, Brand & Creative, Performance, Compliance, Product

Industry: Multi-asset crypto and CFD trading

The role

As Regional Marketing Manager for IPBS, you own the marketing roadmap for one of the fastest-growing trading audiences in the world. You will translate global commercial goals into culturally fluent campaigns, drive qualified acquisition at a controlled CPA, and increase the LTV of active traders across the region. You will work hand-in-hand with our regional BDM/PAM team to amplify partner activity, and act as PrimeXBT's brand guardian on the ground.

This is a builder's role. You should be equally comfortable writing a brief for a creator campaign, negotiating booth space at a Karachi expo, optimising a paid social funnel for Tier-2 IPBS cities, and pulling AI tooling into your daily workflow to multiply your output.

Key responsibilities

Strategic planning & localisation

• Own the annual IPBS marketing roadmap, aligned to global KPIs for acquisition, FTD and retention.
• Run deep-dive market intelligence on local competitors (Delta Exchange, CoinDCX, Mudrex, Octa, Exness, OctaFX and equivalents), pricing models and trader behaviour to surface untapped segments.
• Localise creative, messaging, landing pages and promotional offers so they land in Hindi, English, Urdu, Bengali and Sinhala/Tamil contextsnot just translated, but rewritten for the market.

Go-to-market strategy

• Design and lead 360 regional campaigns spanning paid digital, organic, creator/KOL, PR, offline events and partner enablement.
• Build quarterly GTM plans with clear hypotheses, channel mix, budget allocation and success metrics.
• Partner with Product on regionally-relevant features, deposit methods and bonus mechanics.

Performance & growth marketing

• Lead regional acquisition: act as a link with our Paid Media team in planning and rollout of PPC, Paid Social (Meta, X, YouTube), Programmatic and ASO campaigns specific to IPBS, with tight control over CPA and CPL.
• Funnel optimisation: analyse the journey from first touch → registration → KYC → FTD → second deposit, and ship regional fixes (creative, landing page, payment UX, comms cadence) to reduce drop-off.
• Retention & LTV: design lifecycle campaigns, reactivation flows and bonus/promotion mechanics that keep active traders trading.
• Local partnerships: build co-marketing toolkits and campaign-in-a-box assets that the BDM/PAM team can deploy with IBs, affiliates and KOLs.

Agency & stakeholder management

• Manage external media agencies, PR firms, creative shops and freelance localisers across the region.
• Work cross-functionally with Compliance, Legal, Product and Sales to ship campaigns that are both impactful and legally sound non-negotiable in this region.
• Brief, review and sign off all regional creative before it goes live.

Brand & offline presence

• Events: plan and execute regional participation in major expos (Forex Expo Dubai, iFX EXPO Asia, Money Expo India, Traders Fair) and host VIP seminars and partner dinners for HNW clients and top affiliates.
• Media buying: manage relationships with regional financial portals, business news outlets and trading-focused YouTubers/Telegram operators.
• PR & communications: act as brand guardian, ensuring all PR activity respects local advertising rules around crypto and CFDs.

AI-augmented operating model

We expect every member of the marketing team to use AI tools (Claude, ChatGPT, Midjourney, ElevenLabs, HeyGen and equivalents) as a force-multiplier for research, copy variants, creative iteration, competitor teardowns, ad concept testing, localised content production and reporting. Candidates who can demonstrate concrete examples of AI in their workflow will stand out.

What you'll bring

Must have

• 4–7 years in performance/brand marketing, with at least 2 years owning a region or country P&L.
• Deep familiarity with at least two IPBS marketsIndia is non-negotiable; Pakistan, Bangladesh or Sri Lanka exposure strongly preferred.
• Track record running paid acquisition at scale across Meta, Google, programmatic and creator/KOL channels, with clear CPA/FTD numbers you can talk through.
• Hands-on campaign craft: you can write a brief, review creative, read a media plan and challenge an agency without hiding behind one.
• Working knowledge of crypto, forex, CFDs or another regulated financial vertical.
• Fluent English plus at least one of: Hindi, Urdu, Bengali, Tamil or Sinhala.
• Demonstrable AI-in-workflow examplesyou don't just talk about it, you ship with it.

Nice to have

• Existing relationships with IPBS trading KOLs, financial media or expo organisers.
• Experience working alongside an affiliate/IB programme, not just B2C performance.
• SEO, lifecycle/CRM marketing, or community-building (Telegram, Discord, WhatsApp) chops.
• Experience navigating local advertising restrictions on crypto or leveraged products.

How we measure success

• Regional FTD volume and FTD CAC against quarterly targets.
• Funnel conversion improvements at registration → KYC → FTD stages.
• LTV uplift on active traders acquired through your campaigns.
• Partner-driven volume amplification through co-marketing assets.
• Brand health and share-of-voice in priority IPBS markets.

Position Overview:
Mentors are industry professionals who provide world-class technical support to our learners in their Nanodegree journey. All our mentors are handpicked through a rigorous selection process so that we can truly be #studentfirst. 

As a mentor, you will be meeting virtually on a weekly basis with your students for community support, live office hours and other activities. 

Required skills/qualifications:

• Fluency in English both written and spoken
• Eligibility Requirements: Mentors must have at least 7 years of industry experience or a master’s degree in the relevant field.
• Technical competence: Swift Programming Language (including advanced topics like Protocols, Generics, and Error Handling), SwiftUI for building modern, declarative iOS user interfaces, SwiftData and/or Core Data for robust data persistence and state management, iOS Networking, Concurrency, and Application Authentication protocols, Xcode environment and the complete iOS application lifecycle.
• Graduate from a Udacity Nanodegree Program is a added plus
• Experience teaching technical concepts and public speaking, organizing technical talks, or webinars
• Positive character, trusted by the students, creating emotional ties in the group
• Flexibility at their current job to take this challenge part-time as an external contractor

Responsibilities:

Your responsibilities as a technical mentor will be divided into three major tasks.

1. 1:1 video calls
2. Virtual Technical Deep-Dive Sessions
3. Group Q&A sessions

Personal 1:1 Session:

• Provide personalized support by addressing learner questions related to course content and projects.
• Prior to the call mentors are expected to review the students' previous project submission(s) - provided by the Mentor Success Team when available - and/or any specific areas of the Nanodegree content or project that the student has expressed confusion or difficulty with.

Technical Deep-Dive Session:

• For concept deep-dives, mentors will come prepared with a slide presentation that reviews a Nanodegree concept in more detail, share different use-cases for the concept to broaden student perspectives and understanding, and hold a Q&A session with the learners.
• For project walkthroughs, a mentor will come prepared with a slide presentation that outlines each element of the rubric to help learners understand expectations and typical problem areas they may encounter. This can include a mentor “grading” a sample submission to demonstrate what mentors are looking for when reviewing projects.

Group Q&A Session:

• Host regular sessions (via Slack or video) to address learner queries related to projects and coursework. No prior preparation required.

Why should you apply? 

• Earn additional income working from the comfort of your own home
• Contribute to a vibrant, international student community '
• Stay updated with the latest in cutting-edge technologies

  •  

About the role

We’re looking for an AI Marketing Specialist to scale and optimize our marketing efforts using AI. You won’t just be using AI tools; you will be building autonomous agentic workflows that bridge the gap between "AI potential" and "operational reality." Your goal is to transform our email operations, content pipelines, and campaign execution from manual, rule-based processes into intelligent, self-optimizing agentic systems. You’ll work with Marketing and Product teams across channels such as social media, email, affiliates, and product launches, supporting AI-powered multi-channel workflows and strategies that increase engagement, awareness, and conversions.

What You’ll Do

• Architecting Agentic Workflows: Design, deploy, and iterate on multi-agent systems to automate end-to-end marketing processes (e.g., dynamic content creation, social strategy, automated partnership ecosystems, and personalized email sequencing).
• Email Operations at Scale: Move beyond traditional email "blasts." Build and manage agent-driven email frameworks that autonomously segment, personalize, A/B test, and optimize send times based on real-time engagement data.
• Content Supply Chain: Develop AI-powered pipelines that take a core strategic asset and autonomously adapt it into dozens of formats (blogs, social snippets, ad copy, email nurture streams) while maintaining strict brand guardrails.
• Orchestration & Governance: Define the "human-in-the-loop" (HITL) protocols. Build the monitoring systems that ensure agentic workflows remain accurate and brand-compliant.
• Tech Stack Integration: Develop deep, bi-directional integrations between AI agents and our core toolkit to create a unified, agent-driven marketing nervous system.
• Continuous Optimization: Establish KPIs for AI agents. Monitor for latency, cost, and output quality, continuously refining prompts and model logic to improve performance over time.

What You’ll Need

• "Builder" Mindset: You don't just "use" AI - you build with it. You are comfortable mapping a 10-step human process into a logical, automated sequence of tool calls and reasoning steps.
• Technical Fluency: You have practical experience with AI orchestration tools (e.g., n8n, LangChain, Make.com, or platform-native AI agents) and are comfortable working with LLM APIs and prompt engineering.
• Marketing Ops Depth: You understand the lifecycle of a customer, attribution modeling, and the nuances of high-volume email deliverability and CRM data hygiene (Salesforce/HubSpot).
• Systems Thinker: You can distinguish between deterministic automation (if this, then that) and probabilistic agentic behavior (set a goal, figure out the best route to achieve it).
• Communication: You can explain technical AI concepts to non-technical stakeholders, ensuring trust and alignment across the marketing and sales teams.
• Hands-on experience with AI content generation, using AI tools and AI agents to improve workflows and output, and workflow automation.
• 3+ years in Marketing Operations, Growth Engineering, or GTM Systems.
• Proven track record of shipping automations that measurably improved efficiency or conversion.
• Deep curiosity about the evolving AI landscape; you are likely already testing agentic frameworks in your own time

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Summary

The AVP, Annuity Product Development & Strategy is accountable for managing the research and development of products for F&G’s Retail Annuity product portfolio, along with maintaining a competitive product portfolio that supports the execution of strategic goals for the Retail organization.  This role leads market research, competitive analysis, and development and design initiatives, ensuring F&G’s product offering remains competitive and aligned with customer needs and market dynamiics

This position will report to the VP, Retirement Product Officer and will have two direct reports

Duties and Responsibilities

• Product Strategy and Development
  • Collaborate with the Retail Senior Leadership Team to identify innovative product concepts to be considered for the product roadmap.
  • Ensure robust due diligence process to conduct in-depth analysis along with appropriate concept testing.
  • Effectively communicate value proposition of product concepts prior to moving through the product development process.
  • Develop close working relationships with key external distribution partners and an understanding of their business models, product needs and partnership opportunities.
  • Recommend product strategy and relevant concepts in support of strategic goals
• Stakeholder Collaboration and Governance
  • Maintain strong working relationships with internal business partners to collaboratively manage workflow between functional areas in order to more effectively achieve strategic objectives
  • Work closely with cross-functional stakeholders to ensure objectives for each product development stage are met and are aligned with both product and enterprise goals. This is inclusive of deliverables from pricing, sales and distribution, marketing, underwriting, illustration development, legal & compliance, operations, IT, and other impacted business capabilities needed to design and implement product
  • Oversee product development and ideation. Successfully partner with key stakeholders throughout the life cycle of the product, or table development activity if deemed appropriate by Retail leadership. Ensure communications around development timelines, hurdles, or milestones are effectively distributed among project stakeholders, senior leaders and any external partners.
  • In coordination with subject matter experts, develop business cases, product concepts, strategic roadmaps, and go-to-market strategies to facilitate informed decision-making and lead to successful product launch
  • In partnership with Retail leadership, monitor the health of product portfolio and success of product launch activity
  • Collaborate with the Retail team to advocate for business segment priorities and advise on current and upcoming development efforts
• Market Intelligence and Regulatory Compliance
  • Leverage market intelligence insights to inform product development strategies, including data driven prioritization of new business opportunities and optimization of competitive positioning
  • Partner closely with sales, marketing, distribution, and product teams to translate market and competitive insights into actionalable recommendations that shape product design, pricing strategies, and go-to-market approaches
  • Lead competitive intelligence efforts by tracking and analyzing competitor product launches, feature enhancements, pricing changes, and market positioning to proactively identify threats and opportunities for F&G's retail annuity portfolio. Coach and mentor team members responsible for data collection and analysis, ensuring consistent delivery of timely, relevant, and actionable market iinsights to senior leadership
  • Proactively monitor the regulatory landscape to address and respond to regulatory issues to develop and execute any necessary product or operational changes to adhere to regulatory requirements
  • Maintain active participation in industry committees and study groups to be aware of market dynamics, regulatory trend,s and emerging trends that will influence F&G’s product strategy and portfolio

Experience and Education Requirements

• Bachelor’s degree or commensurate experience required
• 10+ years progressively more responsible experience in the financial services industry with a concentration on annuity products, with at least 5 years in annuity product development or management
• Strong understanding of product functionalities and various distribution models for annuities required
• Experience with developing Business Case/Cost-Benefit Analysis and Go-To Market Plans is required
• Strong understanding of the various business functions within a life insurance and annuity manufacturer required
• Working knowledge of the annuity marketplace required
• Strong understanding of the annuity regulatory environment required

Knowledge, Skills & Abilities

• Demonstrated leadership abilities, including requisite communications skills (verbal, written, and presentation)
• Demonstrated ability to develop and mentor team members through coaching, feedback, and professional development opportunities
• Strong interpersonal skills – the ability to collaborate with a wide range of teams and individuals to achieve a common goal
• Demonstrated understanding of various annuity markets, distribution partners, products and product categories, and insurance operations along with the ability to address the various stakeholder needs within a compelling Business Case
• Ability to seek and analyze data/information from a variety of sources to arrive at the best decisions and to align others with the organization’s overall strategy
• Ability to demonstrate creative problem-solving skills and strong business acumen
• Ability to lead and excel in a fast-paced production environment while addressing multiple projects and responsibilities
• Unconditional integrity and commitment to delivering accurate information on schedule
• Appropriate priority setting, resource assessment, and delivery management

Other Requirements

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Ability to travel up to 10%

#LI-Remote #LI-MB1

ABOUT THE JOB

We are seeking a dynamic and experienced Technical Sourcer to join our talent acquisition team. In this role, you will proactively identify, engage, and nurture top-tier technical talent to support our fast-paced, innovative environment. You will partner closely with fellow sourcers and recruiters to build pipelines for critical technical roles and help drive our company’s continued growth and success.

This role is open to 6 month contract.

WHAT YOU’LL DO

• Talent Identification: Utilize advanced sourcing techniques, market research, and social media platforms to uncover passive and active technical candidates.
• Candidate Engagement: Initiate and develop meaningful relationships with prospective talent through tailored messaging and personalized communication.
• Pipeline Development: Build and maintain robust candidate pipelines for various technical roles, ensuring a steady flow of high-quality candidates.
• Collaboration: Partner with hiring managers and recruiters to understand technical role requirements and align sourcing strategies with broader recruitment goals.
• Process Improvement: Analyze sourcing metrics and candidate data to refine and optimize sourcing strategies and workflows.

REQUIRED QUALIFICATIONS

• Experience: Minimum of 4 years in technical sourcing or recruiting, with a proven track record of hiring for technical roles.
• Technical Acumen: Understanding of modern technology stacks, hardware development processes, and technical skill sets.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage and influence candidates and stakeholders.
• Analytical Mindset: Proficient in using data-driven approaches to evaluate sourcing effectiveness and make informed decisions.
• Tool Proficiency: Familiarity with applicant tracking systems, LinkedIn Recruiter, Boolean search techniques, and other sourcing tools.
• Collaborative Spirit: Strong interpersonal skills, with the ability to work effectively in a team-oriented, fast-paced environment.

PREFERRED QUALIFICATIONS

• Startup, Tech, and Industry Expertise: Proven experience in startups, tech, or related fields such as AAV, UAS, AUV, Weapons, or similar programs.
• Tooling Experience: Expertise using Greenhouse, Gem, various AI tools, and LinkedIn Recruiter.
• Independent & Proactive: Highly self-sufficient with the ability to work autonomously and take initiative without requiring constant supervision.
• Resilient & Creative Problem Solver: Demonstrates flexibility in tackling challenges, quickly troubleshooting issues, and devising innovative solutions on the fly.
• Exceptional Communication: Communicates directly and succinctly, sharing information promptly to foster collaboration. Practices active listening and engages thoughtfully.
• Strong Sense of Ownership: Takes full accountability for their responsibilities and stays aligned with the business mission. Actively seeks opportunities to enhance company performance, even beyond their explicit role.
• Low Ego, High Curiosity: Values continuous learning over being right, embraces honest feedback, and views setbacks as opportunities for growth and improvement.

The Partnerships Team 

The Partnerships team at OpenZeppelin drives strategic relationships with the financial institutions, enterprise technology vendors, fintechs, professional services firms, and standards bodies that are shaping how blockchain security is adopted at scale. We build and activate the partner ecosystem through which OZ's security audits, advisory services, open-source smart contract libraries, and security operations tooling reach the institutions and developers who need them most. We operate cross-functionally with Sales, Solutions Development, Legal, Engineering, and Marketing to ensure partnerships are structured well, activated quickly, and deliver measurable commercial impact.

What you'll be doing

OpenZeppelin is expanding its partnerships function and looking for a commercially driven Senior Partnerships Representative to help source, develop, and close strategic partnerships across our target verticals. You will work directly alongside the Head of Partnerships, owning a pipeline of partner opportunities end-to-end - from first conversation through to signed agreement and initial activation. This is a role for someone with good commercial instincts and strong execution discipline who is ready to grow into a larger partnerships remit.

• Source and develop new partnership opportunities across crypto-native projects, fintechs, and institutions.
• Own and progress a pipeline of partner deals across all stages, from prospecting and qualification through to commercial negotiation and close.
• Build and maintain working relationships with business development, product, and technical counterparts at partner organisations.
• Develop a strong understanding of each partner's business model, strategic priorities, and how OZ's offering creates value for them and their clients.
• Help structure partnership frameworks - referral, co-sell, integration, and joint go-to-market - that align incentives and drive measurable commercial outcomes for both sides.
• Collaborate closely with internal teams - Sales, Solution Development, Legal, Engineering, Services, and Finance - to coordinate input, manage dependencies, and keep stakeholders aligned throughout the deal lifecycle.
• Work with Solution Development and Engineering to shape integration and technical partnership proposals.
• Support the Head of Partnerships on pipeline reporting, forecasting, and contributing to how the function evolves.
• Represent OpenZeppelin at industry events, working groups, and partner meetings.

You have

• 3+ years in partnerships, business development, or sales at a technology company, with experience contributing to multi-stakeholder commercial deals.
• Sound commercial judgement: you can qualify opportunities, identify where value sits, and prioritize your pipeline accordingly.
• Comfortable engaging a range of stakeholders at partner organizations - commercial, product, and technical - and adapting your approach to each.
• Excellent written and verbal communication; able to translate technical complexity into commercial narrative and vice versa.
• Self-directed and comfortable with ambiguity - this function is still being built and you will be expected to contribute to how it takes shape.
• Experience in blockchain, fintech, financial institutions, digital assets, or enterprise technology is a strong plus.

Nice to have

• Exposure to common partnership structures - referral, reseller, co-sell, integration - and a working understanding of how they are negotiated.
• Commercially aware. You understand what a good deal looks like from both sides of the table, and you think beyond the signature to the relationship that comes after.
• Relationship-first. You invest in the people behind the partnership, not just the process. Deals progress because people trust you.
• Curious across disciplines. You enjoy getting up to speed on security, infrastructure, and institutional workflows, and you hold your own with technical and commercial counterparts.
• Autonomous but collaborative. You drive your own pipeline without needing to be managed, but you operate as part of a team and bring others in at the right moments.
• Builder mentality. You are joining an early-stage function. You are energised by that, not unsettled by it.

Logistics:

Our interview process takes place on Zoom and tends to consist of the following stages:

• Recruiter Call (30 mins)
• Hiring Manager Call (60 mins)
• Team Interview (30 mins)
• Leadership Interview (30 mins)
• Paid work test (up to 20 hours of paid work)
• Reference checks

Senior Software Engineer: Front-End

About the role 

We are seeking someone to lead, architect and develop features for our Risk Cloud platform. This role requires a deep understanding of business and engineering goals, and the ability to work collaboratively with team members to achieve them. The ideal candidate will inspire and exemplify cross-functional collaboration, working closely with product managers, designers, engineers, and QA professionals. They will advocate for and implement modern best practices in engineering, including a testing-first mindset, frequent releases, and iterative development with small feedback loops. Additionally, effective communication and the ability to produce clear documentation for features and processes are essential for this position.

How you'll spend your time:

• Develop / Utilize Angular, Typescript, and other leading Front-End tools to build a market leading product.
• Quality / Write tests and review code to facilitate an efficient dev cycle and prevent the occurrence of bugs.
• Collaborate / Work closely with cross-functional team members using Agile methodologies to iterate on feature work.
• Optimize / Help improve our front-end application for speed, reliability, and scalability.

What we use:

• Frontend: TypeScript, Angular, Webpack, Sass
• Backend: Spring Boot, Java, Kotlin, Go
• Data: Neo4j, Redis, RabbitMQ, PostgreSQL
• Test: JUnit, Karma, Jasmine, Spectator, Cypress
• Infrastructure: AWS, Terraform, Kubernetes, Docker, Ansible
• Work: GitLab, Slack, Jira, Confluence, G Suite

We get excited about you if you have:

• Significant (6+ years) of professional experience in software engineering or a Bachelor's in Computer Science or a related field (we value outcomes over number of years)
• Desire to grow as a leader, architect, and coder within an engineering atmosphere that moves quickly and strives to raise the bar.
• Understanding of best practices and competency in one or more modern languages (it doesn't have to be a language that is part of our stack).
• Strong expertise developing web applications with modern Front-End frameworks.
• Desire for an autonomous environment that enables you to do your best work.

How you’ll Raise the Bar:

• The tools, languages, and frameworks powering our platform align with your work history.

• While a Front-End expert, you thrive working across the full software stack.
• You’ve worked to bolster or optimize E2E systems.

The anticipated base salary range for the role is $125,000 - $165,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

LogicGate’s Hybrid Workplace

Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. 

Total Rewards 

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.

In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.

Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. 

Our Culture

At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.

We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work.

We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.

LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.

We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.

Learn more about our culture here. 

Excited about LogicGate but not familiar with GRC? 

• GRC stands for Governance, Risk, and Compliance
• GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. 
• The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

ABOUT THE ROLE

We are looking for an Operational Security Engineer to join our global FinTech organization and help strengthen the security of our people, devices, identities, and business operations.

This role focuses on building and operating practical security controls across the company’s internal environment. You will help secure enterprise platforms, strengthen identity and endpoint posture, assess risks introduced by third-party tools and emerging technologies, support incident response, and improve operational resilience across the organization.

We are looking for someone who is hands-on, analytical, and operationally minded, with strong cybersecurity experience and the ability to think like an adversary. The ideal candidate understands how modern threat actors operate, can apply threat-informed thinking to real-world business environments, and is comfortable working across identity, SaaS, endpoint, and user security.

You will collaborate closely with internal teams such as Productivity & AI Engineering, Cloud Security, and Application Security whenever work spans multiple security domains.

KEY RESPONSIBILITIES

• Operate and continuously improve the security enterprise platforms through effective controls, detections, monitoring, and incident response.
• Configure and manage IAM, access controls, and contextual access policies in line with least-privilege principles and secure access standards.
• Manage and maintain the company’s MDM/EDR capabilities, ensuring endpoint visibility, policy coverage, timely updates, and organization-wide adoption.
• Review new tools, workflows, and third-party integrations, including SaaS, AI tools, MCPs, and plugins—and provide practical security guidance to reduce operational risk while enabling the business.
• Drive and improve the company’s security awareness program, helping users operate safely through practical guidance and support.
• Monitor emerging attacks, vulnerabilities, and threat actor tradecraft, and turn that knowledge into practical defensive improvements across the company.
• Apply adversarial thinking and practical threat modeling to identify realistic attack paths and improve operational resilience across user workflows, enterprise tooling, and internal systems.
• Help define and improve security policies, standards, best practices, and configuration baselines for internal systems and business tooling.

WHAT YOU BRING

• Fluency in English.
• Strong hands-on experience securing and operating enterprise SaaS and cloud platforms.Experience with identity and access management, contextual access controls, and secure administration of business-critical systems.
• Experience operating MDM/EDR and other endpoint security controls.
• Experience responding to security incidents, compromises, and breaches.Advanced cybersecurity experience, including exposure to sophisticated threat actors, knowledge of modern attacker tradecraft, and the ability to apply an adversarial mindset to defensive work.
• Experience conducting practical threat modeling with real operational impact.
• Experience assessing the security of third-party tools, integrations, and emerging technologies introduced into the business.
• Ability to perform open-source threat intelligence activities relevant to current threats and company exposure.
• Strong communication and cross-functional collaboration skills.
• Experience working in Agile environments.

Nice to have

• Experience in FinTech, crypto, or other fast-moving technology environments, with familiarity with blockchain ecosystems and decentralized security challenges.
• Experience with Python and/or JavaScript.
• Experience with on-chain threat monitoring and forensics.
• Experience using AI agents and agentic workflows to improve security operations.

ROOTIES BENEFITS

At RootstockLabs, we don’t just offer a job, we offer a community. Here’s what you can expect when you join us:

• Competitive compensation package and unique benefits designed to support your growth and well-being.
• 100% Remote Work from Europe / Latin America, with access to global CoWorking spaces.
• Work-Life Balance: Paid vacation and sick leave days
• Continuous Learning: Access to training programs, language courses, and learning sponsorship annually.
• Unique Projects: Work with cutting-edge blockchain technology in a global, diverse team.
• Monthly Allowance for Contractors to support your connectivity and well-being.

ABOUT ROOTSTOCKLABS  

RootstockLabs builds Bitcoin-secured DeFi infrastructure that enables companies and financial institutions to offer borrowing, lending, investment, and payment solutions at global scale.

• Market: Companies, financial institutions, and their customers
• Product: Bitcoin-secured DeFi financial products
• Distribution: B2B2C through regulated financial institutions

We operate at the intersection of crypto infrastructure and institutional finance, enabling compliant, scalable access to decentralized financial services powered by Bitcoin.

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. 

RapidSOS is ​​the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com.

What this role is about:
As a Senior Technical Account Manager (Sr. TAM) at RapidSOS, you will serve as the lead technical partner for our most complex and high-value enterprise customers. In this senior capacity, you will not only ensure the reliability and performance of critical systems but also act as a strategic consultant, mentoring junior team members and driving the technical evolution of our largest partnerships.

You will operate at the highest level of technical customer operations, telephony, and engineering, serving as a subject matter expert who guides enterprise organizations through ongoing operations with our technical teams.  Additionally for new accounts you’ll have to navigate architectural changes and large-scale platform migrations. If you are a seasoned technical professional who excels in high-stakes environments and possesses a deep-seated drive to improve the technology supporting emergency response, this role offers the opportunity to make a massive impact on global safety.

What you’ll do: 

• Lead the technical strategy for a growing premier portfolio of monitoring company customers, acting as their most senior trusted advisor and executive escalation point.
• Architect and oversee the design of enterprise-grade call flows, including advanced telephony routing, complex failover strategies, and custom integration patterns.
• Proactively audit system performance across the enterprise, identifying systemic risks and driving large-scale improvements to reliability, latency, and call success rates.
• Direct high-severity incident response coordination, conducting deep-dive root cause analysis and ensuring long-term remediation strategies are implemented across the customer base.
• Synthesize complex customer requirements into high-level strategic feedback for product and engineering leadership to help define the long-term platform roadmap.
• Orchestrate complex platform migrations and global feature rollouts, ensuring zero-downtime transitions for mission-critical services.
• Collaborate cross-functionally with leadership in engineering, product, and operations to refine the customer experience and internal support workflows.
• Establish and evangelize best practices regarding redundancy, monitoring, and massive-scale handling for real-world emergency spikes.
• Mentor junior Technical Account Managers, providing guidance on technical troubleshooting and relationship management.
• Analyze macro-level metrics and trends to drive continuous service improvement and business reviews with customer stakeholders

What we’re looking for in our ideal candidate: 

• 8+ years in a Technical Account Manager, Solutions Engineer, or similar senior technical role supporting large-scale enterprise customers. 
• Expert-level experience working with APIs, complex distributed systems, and cloud-based platforms. 
• A proven track record in environments where high uptime, low latency, and extreme reliability are non-negotiable. 
• Mastery in incident management, maintaining total composure under extreme pressure to drive rapid resolution during live emergencies. 
• Exceptional architectural vision, with the ability to map end-to-end workflows across vast networks of vendors and failure points. 
• Superior communication skills, capable of translating deep technical complexities into strategic insights for C-suite stakeholders. 
• High degree of autonomy and ownership, with the ability to prioritize high-impact tasks in a fast-moving, mission-critical environment. 
• Data-driven mindset, leveraging advanced analytics to guide technical decisions and recommendations. 
• Willingness to travel up to 10%

Nice-to-have experience (but not required!):

• Industry Expertise: Prior experience in the Personal Emergency Response Systems (PERS) space or the broader HealthTech/Remote Patient Monitoring industry. 
  Expertise in telephony concepts such as SIP, global call routing, and VoIP concurrency. 
• Extensive experience with Public Safety technology, medical alert systems, or high-volume contact centers. 
• Advanced knowledge of SRE (Site Reliability Engineering) practices, SLOs, and error budget management. 
• Experience managing complex, multi-party integrations in production-grade environments.

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally 
• Competitive salary and benefits and equity participation 
• A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $150,000 - $180,000. This role will also be eligible to receive equity options. #LI-Remote

RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. 

Why this role exists:

This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You’ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale.

What you’ll drive:

Real-Time Detection & Monitoring

• Validate live and pre-match sports betting activity using Fairplay Monitor and internal alert systems.
• Detect and intercept suspicious betting patterns, including arbitrage, value exploitation, latency abuse, and abnormal winnings.
• Analyze player behavior across multiple accounts to uncover organized fraud rings and bonus abuse.

Risk Decisions & Execution

• Apply immediate risk mitigation actions, independently triggering account segmentation, betting limits, and market restrictions.
• Drive verification requests for suspicious accounts to strictly validate player identities and block bad actors.
• Resolve complex customer cases and internal JSM tickets related to fraud suspicions without compromising operational SLAs.

Cross-team Collaboration & Process Improvement

• Partner with Trading, Payments, Risk, and Integrity teams to conduct deep-dive investigations into betting anomalies.
• Document audit-ready case notes and maintain accurate internal tracking tables for all antifraud actions.
• Optimize our workflows by reporting bugs, clarifying rule logic, and suggesting improvements to our detection systems.

What makes you a GR8 fit:

Must-have

• 1+ year of hands-on experience in sports betting operations, fraud detection, or risk monitoring.
• Strong understanding of sports betting mechanics, odds logic, and common fraud schemes (e.g., arbitrage, value betting).
• Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
• Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts).
• Intermediate (B1+) English level to communicate clearly with cross-functional teams and maintain documentation.

Nice-to-have

• Experience working with BI tools (like Tableau) or handling large operational datasets.
• Familiarity with alert-based fraud detection systems (e.g., Fairplay Monitor).
• Basic understanding of SQL for independent data validation.

Why this role exists:

This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You’ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale.

What you’ll drive:

Real-Time Detection & Monitoring

• Validate live deposit and withdrawal activity using internal monitoring tools and anti-fraud alert systems.
• Detect and intercept suspicious transaction patterns, including carding, money laundering (AML), account takeover (ATO), and payment method abuse.
• Analyze player behavior at the cashier level to uncover organized fraud rings and sophisticated bonus abuse linked to payment schemes.

Risk Decisions & Execution

• Apply immediate risk mitigation actions, independently triggering transaction holds, account freezes, and payment method restrictions.
• Drive KYC and EDD (Enhanced Due Diligence) requests for suspicious accounts to strictly validate player identities and source of funds.
• Manage and resolve complex chargeback disputes and internal JSM tickets related to financial suspicions without compromising operational SLAs.

Cross-team Collaboration & Process Improvement

• Partner with Compliance, Payments, and Finance teams to conduct deep-dive investigations into financial anomalies and potential security breaches.
• Document audit-ready case notes and maintain accurate internal tracking tables for all anti-fraud and payment actions.
• Optimize workflows by reporting bugs in payment logic, clarifying risk rules, and suggesting improvements to automated velocity checks.

What makes you a GR8 fit:

Must-have

• 1+ year of hands-on experience in payments fraud, risk operations, or financial crime monitoring (preferably in iGaming or FinTech).
• Strong understanding of payment ecosystem mechanics, including credit card processing, e-wallets, and chargeback lifecycles.
• Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
• Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts).
• Intermediate (B1+) English level to communicate clearly with international payment partners and maintain documentation.
• Native Ukrainian or Russian. 

Nice-to-have

• Experience working with BI tools (like Tableau) or handling large transactional datasets.
• Familiarity with specialized fraud detection systems (e.g., SEON, Sift, or Accertify).
• Basic understanding of SQL for independent data validation and reporting.

Why this role exists:

We are growing our AI team and are looking for a Senior AI / Generative AI Engineer to build and operate production-grade LLM-based systems across the platform.

This role focuses on applied Generative AI: internal AI automation, chatbots, AI assistants, and MCP-based services already used in production. You will work on top of an existing ML and data platform, building systems that are reliable, maintainable, and practical to operate.

This is a hands-on engineering role with end-to-end ownership. Not research. Not prompt-only.

What you’ll drive:

Technical Ownership

• Own LLM-based systems from design to production support.
• Design architectures for Generative AI systems (RAG, agents, tool/context serving).
• Make clear trade-offs between quality, latency, cost, and complexity.
• Set engineering standards for building and operating AI systems in production.
• Act as a technical reference point for applied GenAI.

Hands-on AI Engineering

• Build and maintain production LLM-powered systems.
• Develop chatbots and AI assistants with predictable behavior.
• Design and implement RAG pipelines (ingestion, embeddings, retrieval, generation).
• Implement agent-style workflows with tool/function calling.
• Build and integrate MCP servers or similar context/tool-serving components.
• Integrate AI systems with backend services and ML infrastructure.

Production & Reliability

• Design evaluation frameworks for LLM outputs.
• Monitor LLM behavior, system health, and costs in production.
• Address performance, scalability, and operational issues.
• Handle production incidents and contribute to long-term fixes.
• Design systems with failure modes, fallbacks, and graceful degradation.

What makes you a GR8 fit

Must-have

• Strong software engineering background.
• Proven experience building LLM-based systems in production.
• Hands-on experience with: LLMs and RAG architectures, Chatbots or conversational AI systems, Tool/function calling and agent-style patterns.
• Experience with context or tool-serving systems (MCP or similar).
• Experience integrating AI into real-time production products.
• Understanding of performance, scalability, and cost trade-offs.
• Cloud experience (preferably AWS).
• Strong engineering fundamentals (testing, debugging, reviews, observability).

Nice-to-have

• Multi-agent or workflow-based systems.
• Fine-tuning or adapting open-source LLMs.
• ML platforms / MLOps background.
• Experience operating latency- or cost-sensitive systems.
• Production incident ownership in AI systems.

Tech Stack:

• Languages: Python, SQL.
• LLMs: Amazon Bedrock, OpenAI, Anthropic, open-source models.
• Frameworks: LangChain, LangGraph, Pydantic, Langfuse.
• RAG: Embeddings, Qdrant / FAISS / OpenSearch / pgvector.
• Cloud: AWS (ECS / EKS / Lambda, S3, OpenSearch).
• DevOps: Docker, Git, CI/CD.

About the role

As a Data Analyst at Sporty, you’ll be mining through petabytes of data to provide key insights that drive core business decisions. You’ll create dashboards that are used on a daily basis by product managers, traders, and executives, as well as provide in-depth reports on various areas of the business with complete freedom on your methodology.

Furthermore, our analysts play a key role in ensuring the stability of our reporting infrastructure. They are vital in maintaining our ability to deliver accurate and consistent reporting to the various stakeholders. 

Our Stack

• MySQL
• Python
• AirFlow
• AWS
• Metabase
• Redshift
• Linux

What you'll be doing

• Analysing large and complex datasets to identify trends, patterns, and actionable insights that support business decision-making.
• Designing, defining, and monitoring  core business KPIs to evaluate product and operational performance.
• Partnering with product, marketing, and business teams to translate business questions into structured data analysis.
• Delivering clear, concise, and data-driven insights to stakeholders and shareholders through presentations and reports.
• Developing and maintaining dashboards and reporting frameworks that enable self-service analytics.
• Conducting ad hoc analysis to support strategic initiatives and emerging business needs.
• Ensuring data quality and integrity by validating datasets and collaborating with data engineering teams when needed.

What you'll bring

• 3+ years experience in a similar data-driven role 
• Excellent working knowledge of SQL 
• Familiarity with Python and a range of BI and data visualization tools
• Strong knowledge with ETL data pipelines
• Strong knowledge of A/B Testing
• Familiarity with Airflow
• Understanding of principles of relational databases and data warehouse 
• Strong understanding of sports and gaming will be beneficial 
• Proactive and self-driven with excellent analytical skills 
• Ability to thrive in a fast paced and dynamic environment 
• Great communication skills

Even better if you have

• Hands-on experience with machine learning
• Relevant knowledge or experience in the gaming industry
• Working knowledge of Python
• Experience with Airflow and Metabase

What’s in it for you

• Sporty is a remote first company in pursuit of sustainability
• A competitive salary + individual performance based bonuses every quarter
• 28 days paid annual leave
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

Interview Process

• Remote video screening with our Talent Acquisition Team 
• Offline Take home assignment
• Remote video interview with Team Members (90 Mins)

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

#LI-remote

The Financial Institutions Team

The Financial Institutions Team at OpenZeppelin drives the adoption of security solutions for financial institutions moving onchain. As tokenization and digital assets gain momentum, we partner with the world’s largest institutions with industry-leading security audits and battle-tested open-source smart contract libraries.

Our mission is to generate revenue through best-on-class security services while building innovative solutions for a rapidly evolving market. We operate cross-functionally with Pre-Sales, Partnerships, Ecosystem, Project Delivery, and Legal to ensure a seamless go-to-market strategy and flawless execution.

What you'll be doing

As our first dedicated Institutional Sales Lead for the APAC market, you will be instrumental in executing our go-to-market strategy - from outbound prospecting to deal closure - while laying the foundation for a scalable sales organization. Your responsibilities will include:

• Managing the full sales cycle with financial institutions, from lead generation and prospecting to contract negotiation and deal closure.
• Leading discovery conversations with key stakeholders - including C-suite executives and internal Solution Architects - to surface client needs and compellingly articulate OpenZeppelin's value proposition.
• Applying a consultative, solution-selling approach to diagnose complex institutional challenges and map them to tailored OpenZeppelin security offerings that demonstrate clear business value.
• Driving revenue growth in the region by consistently meeting and exceeding your sales targets.
• Identifying strategic partnerships in your region to generate qualified leads and accelerate deal velocity, then handing off to our Partnerships team at the right moment.
• Staying ahead of rapidly evolving market trends and competitive dynamics to proactively shape outreach and positioning.
• Representing OpenZeppelin at key APAC and global industry events, conferences, and trade shows to build relationships and uncover new business opportunities.
• Maintaining accurate pipeline forecasts, tracking performance metrics, and continuously refining your sales approach using data-driven insights.

You have

• 6+ years of experience in enterprise or institutional sales, with a proven track record of consistently exceeding revenue targets.
• Deep understanding of Web3, digital assets, and the tokenization landscape; hands-on experience in the crypto industry is a strong plus.
• Residency in the APAC time zones - Singapore/HK are preferred.
• Exceptional communication, negotiation, and relationship-building skills, with the gravitas to engage C-suite and senior decision-makers.
• A well-established network within the financial services or blockchain ecosystem, including founders, executives, and industry leaders.
• A data-driven mindset combined with the creativity and adaptability to thrive in a fast-moving, high-ambiguity environment.
• AI-native proficiency.
• Demonstrated success working in a remote-first, globally distributed team.
• Bachelor’s degree in business, finance, or a related field.
• Professional fluency in English and Mandarin (written and spoken).

Nice to have

• An existing network spanning TradFi asset managers, hedge funds, market makers, custodians, and financial intermediaries.
• Experience rapidly generating and testing new sales motions ("fail fast") and distilling learnings for both clients and internal stakeholders.
• Strong acumen in GTM engineering or AI-powered sales tooling.
• Technical background or familiarity with smart contract development, especially in Solidity.
• Fluency in Japanese, or Korean.

Logistics:

Our interview process takes place on Zoom and tends to consist of the following stages:

• Recruiter Interview (30-45 minutes)
• Hiring Manager Interview (45 minutes)
• Team Interview (30 minutes)
• Leadership Interview (30 minutes)
• Paid work trial (lasting up to 10 days)
• Reference checks

Please let us know if you require any accommodations for the interview process, and we'll do our best to provide assistance.

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Our mission is to surprise not only the iGaming market but the entire entertainment industry with our interesting and unique products. Our game portfolio of 150+ titles, where each is a unique and exciting story, is presented all over the world, including Europe, Latin America, Asia, and the CIS.

We are looking for a strong specialist who goes beyond data processing — someone who understands the business behind the data and can influence decisions through analytics. This role requires autonomy, fast learning, and full ownership of data quality and analytical outputs.

Requirements

• Advanced Python and SQL (query optimization, complex data transformations, large-scale data handling)
• Hands-on experience with ClickHouse or other columnar databases
• Strong background in building ETL/ELT pipelines (ingestion, transformation, orchestration). Experience with Airflow is a plus.
• Solid understanding of Data Warehouse architecture
• Strong Data QA skills (identifying and resolving data issues)
• Experience with Power BI (building and maintaining reports)
• Ability to quickly understand business logic and translate it into data models
• High attention to detail
• English — B2 or higher (working proficiency)

Nice to Have

• Experience with data governance implementation
• Experience in high-load systems
• Experience working with product and business teams

Responsibilities

• Own data quality: identify, analyze, and fix data issues
• Translate business processes into reliable data structures
• Build and optimize ETL pipelines
• Deliver clean and structured data for analytics and BI
• Handle AdHoc analytical requests under tight deadlines
• Maintain and improve Power BI reporting
• Automate repetitive tasks
• Provide analytical support
• Train users on BI tools

What we offer

• Corporate psychologist;
• Gifts for significant occasions;
• Legal support;
• Flexible working hours;
• Direct access to C-level and opportunity to suggest new business ideas and drive changes.

If you are ready to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and portfolio to schedule an online/offline meeting and get to know each other better!

Your CV will be carefully reviewed by our TA department, and if it meets the requirements of the position, we will contact you within 3 business days to discuss the possibility of scheduling an interview.

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Client

As a values-driven home services company built on a simple promise, we show up, do the job right, and leave every home better than we found it. We are actively seeking a motivated and detail-oriented Office Manager to join our Atlanta team. This role is crucial for ensuring the smooth operation of our services and supporting the team's growth.

Responsibilities

• Answer inbound calls during business hours to schedule quotes and book jobs.
• Own outbound calls on unconverted leads, calling and texting leads that didn't book.
• Own daily scheduling and dispatch, ensuring that booked jobs are correctly staffed.
• Manage accounts receivable with automated and manual follow up.
• Complete onboarding paperwork, background checks, and system access for new hires before their first day on the job.
• Submit and approve all team timesheets by payroll cutoff with zero missed hours or late submissions.
• Track and renew all licenses, certificates of insurance, and compliance documents, initiating renewals at least 30 days before expiration.
• Serve as the communication hub between the owner, GM, technicians, and customers.
• Maintain accurate data entry across the CRM, job records, and financial documents.

Requirements

• Proven experience in an office manager, coordinator, or admin role within a home services business.
• Strong written and verbal communication skills in English.
• Confident using CRM platforms and scheduling tools.
• High attention to detail in data entry, invoicing, and accounts receivable.
• Disciplined about following checklists and SOPs.
• Coachable and receptive to feedback.

Compensation & Benefits (to be provided by Offshore Launch)

• Up to $1450, depending on experience
• 13th month pay
• Performance-based bonuses
• Comprehensive HMO policy, including dependents.
• Annual continuing education budget to support professional development

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.

At WooCommerce, we're on a mission to democratize commerce through open source. As such, we’re now seeking an experienced Sales & Solutions Engineer to build our technical sales motion from the ground up — architecting merchant solutions that leverage the WordPress/WooCommerce ecosystem, strategic partner integrations, optimal hosting, and Automattic’s product portfolio.

You’ll work with technically-savvy midmarket merchants ($1M-$50M GMV) evaluating WooCommerce in competitive situations, architecting solutions that combine: WordPress/WooCommerce core + rich plugin ecosystem, Automattic products (WooPayments, Pressable/WPVIP/WP.com, Jetpack, Blaze), strategic partner integrations (payments, shipping, tax, marketing, POS, CRM/ERP), and agency partner services for custom development and implementation.

This is WooCommerce's Competitive Tip of the Spear.: The only team with the remit to directly and forcefully compete with our largest competitors in eCommerce. This team is the crucible for our messaging, value proposition, and technology at scale.

This is a builder role. If you thrive in 0→1 environments and urgency is in your blood, this is your role. You’ll set the playbook that defines how we sell for the next 18-24 months. Your on-the-ground feedback about what merchants need, what's blocking deals, and ecosystem gaps will directly shape our product roadmap, GTM strategy, time-to-first-value, and how we set up customers for retention and expansion.

What You’ll Do

Architect Solutions & Close (75%):

• Carry quota for net-new Midmarket merchants ($1M-$50M GMV), working primarily inbound, event, and partner-generated leads in competitive evaluations.
• Lead discovery and provide immediate value: Solve merchant problems from first conversation: answer technical questions, recommend plugins, troubleshoot architecture, suggest integrations. This consultative approach builds trust and accelerates closes.
• Architect comprehensive solutions blending WooCommerce core and plugins, WordPress plugins, strategic partner solutions (payments/shipping/tax/marketing/POS/ERP), hosting, Automattic products, and agency services.
• Navigate the open source ecosystem: Know which plugins/partners solve which problems, understand integration patterns, and advise when to build vs. buy vs. partner.
• Deliver demos that win: Customize to merchant use cases, adapt on the fly, make complexity simple. Build demo environments that showcase exactly what they need.
• Build compelling business cases: Show TCO across the platform, extensions, hosting, payments, and partners versus closed platforms.
• Position strategic partners (ShipStation, Avalara, Klaviyo, etc.) and coordinate bringing SMEs into deals.
• Own the close: Navigate procurement, address objections, deliver mutual action plans to signed contracts.

Build Culture, Playbooks & Enable (25%):

• Set the standard: Your solution patterns, integration blueprints, partner positioning, and qualification criteria become the playbook for scale.
• Be the voice of the market: Your frontline feedback influences product roadmap (which integrations to prioritize, where WooCommerce must evolve, missing pieces, etc.), customer lifecycle (onboarding patterns, retention risks, expansion signals for CS), and GTM strategy (pricing, packaging, positioning, competitive intelligence).
• Coordinate cross-BU: Work with Product on gaps/risks, Payment/Strategic Partnerships on co-selling, A4A Agency Partnerships on scalable enablement.
• Create repeatable assets: Solution templates, partner positioning guides, TCO calculators, competitive battle cards, discovery frameworks.
• Document what works: Deal patterns, merchant segmentation, when to engage partners, qualification frameworks.
• Enable internally: Train CS, Marketing, and Partnerships on solutions, ecosystem, and merchant needs.

What Success Looks Like:

• 90 days: First deals closed, key product gaps identified, feedback loops established.
• 6 months: Hitting quota, competitive playbook built, product roadmap influenced.
• 12 months: Team quota exceeded, playbooks adopted by new hires, foundation set for scale.

You Might Be a Fit If

Builder Mentality + Team-First:

• Bring urgency and competitive fire: we're under pressure and moving fast.
• Culture-setter: comfortable being “first", building playbooks, setting standards.
• Lift others up, lift all boats.
• Be pragmatic in ambiguity: we need to build without having perfect processes or systems.
• Speak truth to power with supporting data and bring proposed solutions.
• AI is a strength — with real examples from your current role.
• See teaching and knowledge transfer as core to the job.

Open Source Ecosystem Expertise:

• Deep WordPress/WooCommerce knowledge: extensions, plugins, themes, integration patterns, scalability, caching.
• Hands-on building experience: written custom functionality, integrated services, debugged conflicts, built prototypes.
• Partner landscape fluency: payment processors, shipping, tax, marketing automation, POS, inventory, ERP/CRM.
• Integration architecture: blend plugins, partner APIs, custom dev, and hosted services into coherent solutions.
• Open source philosophy: why merchants choose open platforms, economics of extensibility, flexibility vs. ease trade-offs.

Technical Foundation:

• 5-7+ years Solutions/Sales Engineering or technical sales with quota-carrying experience in Ecommerce/CMS/OSS/SaaS/platforms.
• Hands-on WordPress/WooCommerce development: you’ve built plugins, written hooks/filters, debugged integrations, and prototyped solutions.
• PHP fluency: read, write, debug—jump into code to solve problems or build quick POCs.
• Ecommerce platform expertise: merchant operations, checkout, payments, order management, inventory, fulfillment.
• Technical architecture: REST APIs, webhooks, SSO, caching/CDN, payments (auths, chargebacks, settlement), hosting, data/privacy.
• Integration debugging: trace issues across plugins, themes, APIs.

Commercial + Demo Excellence:

• Proven deal closer: you've owned a number and delivered.
• Solutions selling: ROI/TCO models, multi-threading, close through procurement/legal/security.
• Cross-product orchestration and complex buying processes.
• Creative demos: craft experiences that shift decisions, not just click through features.
• Competitive mastery: set landmines, surface requirements favoring open source, expose lock-in and hidden costs.
• Value selling: build cases showing why WooCommerce wins long-term—TCO, data ownership, flexibility.
• Strong storytelling: translate technical architecture into business narrative.
• Quick prototyping: spin up working examples to prove “can it do X?”.
• Showmanship without BS: build excitement but never overpromise.
• Communication across audiences: whiteboard with CTOs, present to CFOs, enable partners, train teams.

Preferred:

• Experience selling ecommerce platforms, open source CMS, payments/fintech, marketplaces.
• Understanding AI-driven commerce (autonomous agents, personalization APIs).
• Familiarity with compliance (PCI, SOC 2, SCA/PSD2, multi-region tax).
• PLG + SLG coexistence background, early-stage build-outs.
• Sales methodology training (MEDDPICC, Command of the Message, Challenger).
• OSS agency/SI partner ecosystem experience.

We are currently prioritizing candidates in the United States, Canada, the UK, and Ireland.

Salary range: $160,000-$185,000 USD plus variable compensation.  Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

SUMMARY: Leads the evolution from traditional web analytics to an insight-driven approach that connects customer behavior to business action. This role is the bridge between analyst reporting and product management. The individual ensures Therapeutic Area (TA) and Direct-to-Consumer (DTC) Product Managers have the consumer intelligence needed to make better decisions faster, shifting the team from reactive reporting to proactive web experience design.  

HIERARCHY: Practice Area Manager – Agency Services 

PRIMARY DUTIES: 

• Turn Data into Story: Synthesize behavioral, journey, and performance data into clear, actionable insights; build narratives connecting site activity to consumer challenges and business outcomes; deliver recurring, tailored insight packages to stakeholders.  
• Own the Customer Journey: Map and analyze end-to-end digital experiences to identify friction, drop-off points, and unmet needs; maintain a portfolio-level experience health dashboard.  
• Drive Action & Optimization: Partner with product, marketing, UX, and engineering to prioritize improvements; lead test-and-learn strategies (A/B testing, personalization); measure the impact of post-launch changes.  
• Champion the Customer Voice: Integrate Voice of Customer (VoC), behavioral analytics, and qualitative insights into a unified understanding; proactively surface insights to DTC Product Managers.  
• Influence Strategy: Advocate for customer-first thinking; make complex data accessible for leadership; apply industry trends and competitive benchmarks to elevate capabilities.  

COMPETENCY: 

• Digital analytics and journey analysis  
• Storytelling and executive communication  
• Experimentation and optimization frameworks  
• Cross-functional leadership  
• Customer-centric thinking  

REQUIRED EDUCATION: Bachelor’s degree in Marketing Analytics, Digital Marketing, Data Science, Human-Computer Interaction (HCI), or a related field.  

EXPERIENCE: 

• 5+ years in digital analytics, consumer experience insights, or a similar insights-to-action role.  
• Hands-on proficiency with GA4 and Adobe CJA (custom explorations, segments, attribution analysis).  
• Experience with Medallia heatmaps/surveys or comparable VoC platforms.  
• Demonstrated ability to deliver prioritized, actionable recommendations.  
• Proven skill communicating complex findings to non-technical stakeholders.  
• Strong understanding of web UX, journey mapping, and conversion optimization.  

LANGUAGE SKILLS: Proficient in English and communication 

QUALIFICATIONS: 

• Additional Preferences: Pharmaceutical/healthcare digital experience (including regulated content review), familiarity with Adobe Target/AEP, experience with visualization tools (Power BI, Tableau, Looker), knowledge of SEO analytics, familiarity with Agile/SAFe frameworks, and understanding of CMS platforms (Adobe AEM).  

PHYSICAL DEMANDS: REMOTE. Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools. Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.  

WORK ENVIRONMENT: Remote  

EXPECTED HOURS OF WORK: Monday-Friday, Standard Business Hours  (CST/EST)

TRAVEL: potential for occasional/once a year for a conference.  

ADA Statement 

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

EEO/AA Statement 

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.  

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

People Strategy & Enablement (PS&E) bridges the gap between strategy and impact. We create clarity and momentum for People initiatives, partnering cross-functionally to design and run scalable programs and products that improve decisions, reduce friction, and support sustainable growth. By enabling operational excellence and alignment, we ensure the People team can move faster and with confidence.

Our work spans five core areas: strategic planning and roadmap prioritization to ensure the People team focuses on the highest-value initiatives; pillar management to track health, risks, and progress of strategic initiatives with transparency and accountability; project management to provide the discipline and structure required to move initiatives across the finish line — from inception through delivery; design readiness and change management to prepare the organization to adopt and sustain new programs; and People operating rhythms to organize and facilitate planning cadences and forums that keep the organization aligned and moving.

The role

This is not a typical project management role. As Project Manager for People Operations Intake & Portfolio, you will own the systems, processes, and judgment layer that determines what the Partners, Operations & Insights (POI) organization works on — and in what order. You will be the connective tissue between the People team's ambitions and POI's capacity, serving as the first point of contact for all work requests flowing into POI's four core teams: People Solutions, People Data Analytics & Research (PDAR), People Partners, and Employee Relations & HR Compliance.

You will build and run Stripe's POI intake and prioritization process end-to-end — from designing the intake experience for requestors, to triaging and evaluating incoming Jira tickets, to facilitating prioritization conversations with POI and People team leaders. As this function matures, you will expand into a broader portfolio intelligence role: the key strategic partner to all People team requestors, ensuring that the organization's most limited resource — team capacity — is always directed at the highest-priority work.

Critically, you will also build an AI agent to power and scale this work. You will design, iterate on, and deploy an intelligent intake assistant that helps with automated scoping, duplicate request detection, time commitment estimation, resourcing recommendations, and prioritization guidance — upleveling the quality of every intake interaction across the org.

What you'll do

• Own and operate the POI intake process end-to-end. Manage the Jira-based intake system, ensuring all incoming requests are triaged promptly, routed correctly, and tracked through their full lifecycle from submission to delivery.
• Serve as the primary intake partner for People team requestors. Act as a knowledgeable, approachable first point of contact who helps teams scope and frame requests well, setting clear expectations on timelines, effort, and likelihood of prioritization.
• Facilitate regular intake and portfolio cadences. Set cadence for POI Intake reviews, backlog grooming, and  full roadmap reviews.
• Identify systemic patterns and surface insights to leadership. Synthesize trends across intake submissions to proactively flag capacity constraints, recurring themes, capability gaps, and emerging risks before they become blockers..
• Apply strategic judgment to prioritize the POI portfolio. Evaluate incoming tickets against People team SOKRs, the 3-Year Plan (3YP), and establish prioritization frameworks.
• Build and maintain portfolio visibility and capacity reporting. Develop dashboards and reporting that give POI leadership and People team stakeholders real-time insight into resource allocation, queue depth, and roadmap health. Participate in quarterly business reviews and annual planning cycles.
• Design, build, and continuously improve an AI agent for intake. Create an intelligent agent that automates and enhances the intake experience, that ultimately can be deployed to reduce time-to-decision and improve requestor experience at scale.
• Continuously improve the intake experience. Build and maintain requestor-facing documentation, submission guides, communication templates, and onboarding materials that reduce friction and improve ticket quality at submission.
• Partner with POI leaders and People team leaders on resourcing and prioritization conversations. Prepare and present portfolio data and recommendations to senior stakeholders, facilitating trade-off discussions with rigor, objectivity, and a clear point of view.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, we encourage you to apply. Preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in project management, business operations, strategy, or consulting with experience navigating complex, matrixed organizations and managing competing priorities.
• Demonstrated experience designing, building, or significantly improving an intake, triage, or portfolio management process for a delivery team or operations function.
• Strong analytical and systems-thinking skills. Able to evaluate competing requests against strategic frameworks, make well-reasoned prioritization recommendations, and communicate trade-offs clearly to senior stakeholders.
• Proficiency in Jira or equivalent ticketing/project management tools. Comfortable with workflow configuration, ticket lifecycle management, capacity planning, and reporting.
• Proven experience using AI tools (LLMs, AI agents, or automation platforms) to streamline workflows, build lightweight productivity solutions, or automate repetitive operational tasks.
• Excellent written and verbal communication skills. Able to translate ambiguous, incomplete requests into clear, actionable project briefs and present complex portfolio data accessibly to both technical and non-technical stakeholders.
• Proven ability to manage relationships with senior stakeholders (directors, VPs), including setting expectations, navigating pushback, and facilitating alignment conversations with confidence.
• Comfort operating in ambiguous environments where the work is not always well-defined. Able to independently identify the right approach and establish meaningful success metrics.
• Collaborative, low-ego working style. Able to operate as a strategic partner and trusted advisor rather than a decision-maker, earning credibility through rigor and good judgment.
• At least 2 years of experience working within or closely alongside an HR, People, or equivalent internal operations team.

Preferred qualifications

• Hands-on experience building AI agents or automation workflows using no-code/low-code tooling.
• Experience with prompt engineering, RAG (retrieval-augmented generation) concepts, or designing human-in-the-loop workflows for AI-assisted processes.
• Background in portfolio management, demand management, or capacity planning, including experience with prioritization frameworks (RICE, WSJF, OKR-alignment scoring, or similar).
• Experience with change management frameworks (e.g., Prosci ADKAR® Model) and designing adoption strategies for new processes or tooling.
• Familiarity with HR systems (e.g., Workday, Greenhouse, Retool) and People team workflows.
• Experience building portfolio dashboards or capacity reports using tools like Tableau, Looker, Google Sheets, or similar.
• Experience building and deploying process documentation, requestor-facing guides, or enablement materials that improve submission quality and reduce intake friction.
• Familiarity with data privacy and compliance considerations relevant to employee data, particularly in the context of AI tools and automated workflows.
• Experience using AI tools to increase personal and team productivity.
• Advanced proficiency in Google Workspace (Sheets, Docs, Slides) and Mac OS.

Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer cells in each patient. The Iovance TIL platform has demonstrated promising clinical data across multiple solid tumors. We are committed to continuous innovation in cell therapy, including gene-edited cell therapy, which may be a promising option for patients with cancer.

Overview

The Associate Director, Finance Systems & Processes will lead the design, optimization, and governance of Finance systems, data, and end‑to‑end planning processes across the organization. This role is responsible for driving scalable, efficient, and data‑driven planning, forecasting, reporting, and analytics capabilities in close partnership with Finance leadership, IT, and business stakeholders.

The role sits at the intersection of finance, technology, and process excellence, ensuring FP&A tools and workflows support strategic decision‑making, operational agility, and business growth.

Essential Functions and Responsibilities

Finance Systems Leadership

• Own the roadmap, administration, and continuous enhancement of FP&A systems (e.g., planning, forecasting, reporting, analytics platforms).
• Partner with IT and external vendors to implement system enhancements, upgrades, and new capabilities.
• Serve as the finance subject‑matter expert for FP&A systems architecture, data models, and integrations.

Process Design & Standardization

• Lead the design and standardization of end‑to‑end Finance processes, including:
  • Annual planning and long‑range planning
  • Forecasting and close‑to‑forecast cycles
  • Management reporting and dashboards
  • Scenario modeling and what‑if analysis
• Identify opportunities to streamline manual processes, eliminate redundancy, and improve cycle times.

Data & Analytics Enablement

• Ensure data integrity, consistency, and governance across Finance systems and upstream/downstream data sources.
• Enable advanced analytics, self‑service reporting, and management insights through improved tools and processes.
• Partner with finance leaders to translate business requirements into scalable system and data solutions.

Stakeholder & Change Management

• Act as a trusted partner to FP&A team, iCTC Finance and corporate functions.
• Lead user adoption through training, documentation, and change‑management initiatives.
• Align system capabilities with evolving business needs and strategic priorities.

Governance & Controls

• Establish and maintain controls, documentation, and operating procedures for FP&A systems.
• Collaborate with IT and Internal Audit to ensure compliance with internal controls, audit requirements, and data security standards.

Team Leadership (as applicable)

• Lead, develop, and mentor a team of FP&A analysts
• Set priorities, allocate resources, and manage project timelines and deliverables.
• Must adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics.
• Perform miscellaneous duties as assigned.

Key Competencies

• Strategic thinking with strong execution discipline
• System-oriented and highly analytical mindset
• Strong stakeholder influence and change‑management capability
• Continuous improvement and operational excellence focus
• Ability to balance near‑term delivery with long‑term platform scalability

Required Education, Skills, and Knowledge

• Bachelor’s degree in Finance, Accounting or related field.
• 10+ years of experience in FP&A, finance transformation, or finance systems roles, with at least several years in a leadership capacity.
• Deep knowledge of FP&A processes and financial planning concepts.
• Hands‑on experience with FP&A platforms and reporting tools such as enterprise planning (Net Suite or SAP), forecasting (Adaptive or TM1) or BI solutions.
• Strong process‑design, problem‑solving, and project‑management skills.
• Ability to communicate complex technical concepts to finance and non‑finance stakeholders.

Preferred Education, Skills, and Knowledge

• MBA, CPA, or similar advanced credentials.
• Experience leading finance transformation or system implementation initiatives.
• Familiarity with advanced analytics, automation, or data visualization tools.
• Ability to implement and utilize AI tools to enhance finance-related processes
• Experience working in a matrixed global organization.

Physical Demands and Activities Required

The physical demands described here represent those an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals to perform these functions.

• Ability to remain in a stationary position for extended periods
• Ability to move about within an office or remote workspace and exert up to 10 pounds of force occasionally
• Visual acuity sufficient for preparing and analyzing data, viewing computer screens, and extensive reading
• Repetitive motion involving wrists, hands, and/or fingers
• Ability to communicate effectively to exchange information
• Cognitive: Ability to engage in analytical, conceptual, and problem‑solving activities in a dynamic business environment

Work Environment

This role operates in a professional office or remote work environment and requires routine use of standard office equipment and technology. Employees working remotely are expected to maintain a safe workspace free from recognized hazards.

Equal Employment Opportunity

#LI-remote

Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer cells in each patient. The Iovance TIL platform has demonstrated promising clinical data across multiple solid tumors. We are committed to continuous innovation in cell therapy, including gene-edited cell therapy, which may be a promising option for patients with cancer.

Overview

In the US Cell & Gene (CGT) Marketplace, the payer is not only our Commercial and Government Health Plans, but also the Formulary Decision Makers within our Authorized Treatment Centers (ATCs) who are evaluating the financial viability of our therapies against all other Cell & Gene therapies (CGTs). Iovance is seeking Health Economic Value Access and Strategy (HEVAS) Director as a part of the US Market Access function to develop and translate economic evidence into value-based messaging and will be responsible for developing payer resources, billing & coding guides and patient support in alignment with our value proposition. This individual will understand Payer, hospital and provider clinic evaluation and financial feasibility to support the US Payer field team with pre-approval market readiness (FDAMA 114), cost of care / site of care and cost-effectiveness for our key formulary decision makers. This Market Access leader will partner cross-functionally to identify pricing strategies for our approved and pipeline therapies by understanding the US Cell and Gene Market environment needs, impact to GTN, and risk for price erosion. This is an individual contributor role with strategic leadership responsibility and no direct people management.

Essential Functions and Responsibilities

• Partner with Policy and Payer Marketing on engagement strategy with external partners and formulary decision-makers primarily in national/regional health plans, CMS, integrated delivery networks (IDNs), ATCs, Large physician groups (LPGs)
• Owns the development and execution of payer resources, reimbursement resources, end-to-end payer and channel marketing; provides resources to support the market access field team and pull through strategies
• Build and drive the US value proposition story for AMTAGVI and pipeline therapies to include but not limited to impact of complete and partial responses on PROs, productivity and future treatment costs and pharmacoeconomic impact of evolving treatment patterns
• Incorporate health economics, business analytics and competitive intelligence into the development of innovative strategies to gain, improve and defend public and private market access, specifically, pricing (and contracting) strategic planning within Market Access to create innovative proposals to meet public and private payer needs
• Directs the strategy and maintenance of formulary submission packages, total cost of care US models and other economic modeling and healthcare resource use analyses
• Support field-based cross-functional teams to provide pharmacoeconomic expertise in access engagements
• Manages operations and ensures compliance of Iovance Pricing Committee, GTN implications review and update charter and plan agendas to drive development of Committee recommendations
• Assess clinical and economic data gaps at key accounts and collaborate with internal stakeholders: Medical, Policy, Reimbursement HEOR, Payer Accounts, Marketing, Legal to provide insight into health economic value needs
• Support Market Access Account team(s) with Payer and Formulary Decision Makers at key congresses, such as PCMA, AMCP, ASTCT as needed
• Work cross functionally as a liaison with the brand teams to develop, implement, and communicate strategies and tactics to ensure alignment within the Market Access team on key cross-functional priorities
• Partnering with Commercial Strategy on Market Readiness, trial design and endpoint considerations, FDAMA and value evidence creation and Go-to-Market approach
• Assist on pipeline products and indications to generate key evidence and value proposition
• Provide strategic support and clinical-economic content expertise in innovation and partnership opportunities
• Operate at the highest level of compliance and professional standards demonstrated by embracing ethical decision-making practices and guidelines in all aspects of our organization
• Acts as the subject matter expert for all health care economic policy
• Must adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics.
• Perform miscellaneous duties assigned

Travel - Travel required, including overnights and some weekends (up to 20%)

Required Education, Skills, and Knowledge

• Doctorate degree (PharmD, MD, DO or PhD) preferred, or equivalent combination of advanced degree and relevant experience
• 12 + years background/experience in pharmacoeconomic, cost-effectiveness, HEOR and payer interactions
• Cell therapy, Hematology/Oncology experience preferred
• Proven ability to develop and maintain relationships with key decision-makers in the US healthcare/economics ecosystem
• Experience in assessing and analyzing clinical and HEOR data gaps to provide relevant access solutions
• Must be a strong team player and effectively interface with other internal departments including regional business units, marketing, sales, medical affairs, and clinical operations
• Excellent communication and presentational skills
• Ability to take initiative and work both independently and in a team environment multi-tasking, time management, and organizational skills with proficiency in Microsoft applications

Physical Demands and Activities Required

The physical demands described here represent those an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals to perform these functions.

• Ability to remain in a stationary position for extended periods
• Ability to move about within an office or remote workspace and exert up to 10 pounds of force occasionally
• Visual acuity sufficient for preparing and analyzing data, viewing computer screens, and extensive reading
• Repetitive motion involving wrists, hands, and/or fingers
• Ability to communicate effectively to exchange information
• Cognitive: Ability to engage in analytical, conceptual, and problem‑solving activities in a dynamic business environment

Work Environment

This role operates in a professional office or remote work environment and requires routine use of standard office equipment and technology. Employees working remotely are expected to maintain a safe workspace free from recognized hazards.

#LI-remote

What this job can offer you

• This is an exciting time to join Remote as a People Partner. As an individual contributor, the People Partner provides proactive, strategic partnership to their assigned client group, in alignment with the function’s lead People Business Partner. You will own the resolution of complex employee relations and lead the design and implementation of global people programs. Your mission is to drive commercial impact, ensuring our people strategies move the needle on business performance and scale effectively through AI and automation.

What you bring

• People Partnering Experience: Experience in a People team, specifically in an Employee Relations or People Partner capacity, supporting a global organization.
• Proactive & Solution-Oriented: You don’t just propose solutions; you own the end-to-end execution of complex projects.
• Commercial Mindset: You speak the language of the business and ensure people strategies accelerate business performance.
• Stakeholder Management: Ability to coach and influence leaders through complex organizational changes
• Tech & AI Savvy: You are an early adopter. You’re excited to use AI tools and automation to remove manual friction from your workflow.
• Complex Problem Solving: Demonstrated discretion and expert judgment while navigating high-risk, sensitive, and confidential organizational challenges.
• Data-Driven Storyteller: You use data to diagnose organizational health, validate strategy, and provide high-level, evidence-based advice
• Values-Led Judgment: You possess high emotional intelligence and the discretion to handle sensitive situations with grace.
• Async Champion: You have exceptional writing skills and thrive in an environment that prizes clear, public-by-default documentation

Key Responsibilities 

• Strategic Advisory & Consultancy: Act as the primary advisor to leadership within your assigned departments; provide expert consultancy on organizational health, complex leadership transitions, and performance strategy to align functional goals with Remote’s commercial objectives.
• End-to-End Program Ownership: Lead the design and iteration of global people programs while providing strategic review for broader people team projects to ensure they are scalable and high-impact.
• Complex Problem Solving: Independently own and resolve high-complexity employee relations issues, while ensuring a positive, values-aligned experience.
• Optimize via AI & Automation: Lead the adoption of AI and automation tools across the People Partnering function to increase collective efficiency and remove friction
• Data-Driven Strategy: Analyze people data and trends to contribute to decisions on strategy and programs, translating data into long-term strategy and making recommendations to leadership
• Culture Carrier: Influence and iterate on our high-performance culture by translating feedback into actionable strategies, modeling a growth mindset during periods of ambiguity.
• Handbook Leadership: Act as an ambassador and contributor to Remote's Handbook, ensuring our processes remain transparent, automated, and a strategic asset
• 70-80% of time is dedicated to functional business units, while 20-30% of time is assigned to priority projects.

Practicals

• You'll report to: Director, People Partners
• Team: People - People Partners
• Location: For this position we welcome everyone to apply, but we will prioritize applications from Europe and the Americas.
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

The AVP, Compensation is a key member of the Total Rewards team, responsible for leading the design, governance, and delivery of Fortitude’s compensation programs. In partnership with the SVP, Total Rewards, this role drives the execution of the company’s compensation strategy as a component of the overall Total Rewards’ strategy, ensuring alignment with business priorities, talent objectives, and market competitiveness.

The AVP will oversee core compensation functions including annual compensation planning, incentive and equity programs, and pay equity analysis. This role serves as an advisor to partners cross-functionally to enable consistent, data-driven, and equitable pay decisions across the organization.

What You Will Do: 

Compensation Strategy & Program Governance

• Partner with the SVP, Total Rewards to operationalize and evolve the company’s compensation philosophy and strategy
• Play a leading role in the governance and continuous improvement of compensation programs, including base salary structures, incentive plans, and equity programs
• Establish and maintain frameworks, guidelines, and controls to support consistent and effective pay decisions
• Ensure integration with benefits, well-being, and overall employee value proposition

Stakeholder Advisory & Cross-Functional Leadership

• Act as consultant to People Partners, Talent Acquisition, and management on compensation matters, including the total rewards strategy, compensation philosophy, market benchmarking, internal equity, policies, procedures.
• Influence decision-making through data-driven insights and a strong understanding of business priorities

Annual Compensation Cycle Management

• Responsible for the end-to-end management of annual compensation cycle, including salary increase, bonus, and equity planning
• Oversee tools, modeling, and processes to enable efficient and effective decision-making
• Establish and lead compensation communication and education strategies that embed understanding of the company’s compensation philosophy and enable consistent application of compensation practices across the organization  
• Ensure clear communication and enablement for People Partners and business leaders

Equity Program Oversight

• Oversee the administration and governance of equity programs, ensuring effective execution and alignment with total rewards strategy
• Own the relationship with the company’s third-party equity administration vendor, including oversight of day-to-day operations, service delivery and process effectiveness
• Partner with Accounting to support equity related reporting, expense management and compliance requirements
• Contribute to the evolution of equity programs and practices in line with business needs
• Develop and deliver training and educational materials to enhance participant understanding of equity program and support informed decision-making

Market Intelligence & Analytics

• Lead the organization’s approach to market benchmarking and compensation analytics
• Translate external market data and internal insights into actionable recommendations
• Develop scalable reporting and tools to support ongoing decision-making

Pay Review & Compliance

• Lead pay review analyses and partner with the SVP, Total Rewards on remediation strategies
• Ensure compliance with compensation-related regulations, including pay transparency requirements
• Partner with People & Culture Partners and Legal to proactively manage risk and uphold equitable pay practices

What You Will Have:

• 7–10+ years of progressive experience in compensation, including program design and governance
• Strong expertise in broad-based compensation, including base, incentive, and equity programs
• Experience leading enterprise job architecture and leveling frameworks, including salary structure design, governance, and organizational enablement
• Familiarity with emerging technologies, including AI-driven tools and analytics, and the ability to leverage them to enhance compensation insights, decision-making, and process efficiency
• Demonstrated ability to lead enterprise compensation cycles and influence stakeholders
• Strong analytical capability with the ability to translate data into business insights and recommendations
• Working knowledge of compensation regulations, including pay equity and pay transparency
• Experience with HRIS and compensation tools (e.g., Workday)
• Proven ability to lead cross-functional initiatives and manage competing priorities in a fast-paced environment
• Excellent communication, organizational, and project management skills with the ability to translate complex technical information for general audiences.
• Demonstrated ability to collaborate with cross-functional teams
• Bachelor’s degree or equivalent professional experience preferred; advanced degree or relevant certifications (such as CCP) a plus

The AVP, Capital Management Strategic Projects will be a member of Fortitude Re’s Capital Management team, which serves the company by reporting and monitoring capital in alignment of regulatory reporting, strategic planning, and potential market expansion needs. The primary responsibility of the position will be to focus on strategic initiatives across all capital management and reporting functions. The position is expected to work closely with departments across the organization including actuarial, finance, investments, and pricing teams. The position will report to the VP, Capital Management.

This role will be based remotely.

What You Will Do:

• Support capital optimization efforts across entities and regulatory regimes, including economic framework and internal model initiatives.
• Support Bermuda regulatory initiatives including establishing production processes for group supervision, evaluating and implementing changes to the regulatory regime, and leading internal capital model development.
• Implement transformations within capital management across all functional areas to improve system and modeling capabilities and deliver reporting timeline efficiencies. 
• Support model validation and governance efforts to ensure robust control framework, transparency and documentation of critical models within capital management function.
• Support company growth initiatives by evaluating new business including reinsurance and acquisition to ensure capital is appropriately valued with respect to pricing standards and inforce reporting.
• Support efforts for new business across all capital management functions to ensure successful transition from pricing to inforce reporting.
• Collaborate with ALM team on asset deliverables. 

What You Will Have:

• Qualified Fellow of the Society of Actuaries or Institute of Actuaries or career ASA with 7+ years of experience post ASA.
• 8+ years of insurance experience, with focus on valuation, modeling or capital management preferred.
• Working knowledge of regulatory capital (e.g. US RBC, Bermuda EBS, Solvency II) and rating agency capital (e.g., Fitch Prism, AM Best BCAR).
• Undergraduate degree is required, preferably in actuarial science, mathematics, economics, or related fields.
• Significant working experience with AXIS or similar actuarial projection software.
• Experience with financial analysis of income statement, balance sheet and capital projections.
• Experience with actuarial projection or valuation software, database applications, business intelligence tools.
• Good analytical skills and ability to adopt a creative approach to solving complex process problems.
• Ability to manage multiple work assignments and meet time commitments. 
• Strong oral and written communication skills.

#LI-Remote

About Enformion

Enformion is a leading provider of real-time consumer identity intelligence, helping organizations verify identities and transactions with speed and precision. Our data and insights enable companies to market more effectively by improving audience targeting, enrichment, and conversion outcomes. We are a trusted partner to many of the world’s leading organizations across risk, fraud, and marketing, delivering high-performance data solutions at scale.

Salary - $85k - $95k 

The Role

We are seeking a high-performing Enterprise Sales Executive to own the full sales lifecycle — from strategic account identification through close.

This is a quota-carrying, hunter role focused on building pipeline, engaging senior stakeholders, and closing complex, high-value deals. You will leverage a value-based sales approach to help enterprise organizations understand how Enformion’s data and identity solutions drive measurable business outcomes.

What You’ll Do

• Build and execute a strategic territory and account plan targeting enterprise organizations
• Generate pipeline through outbound prospecting, referrals, and industry engagement
• Lead discovery conversations to uncover business challenges tied to consumer identity, fraud, and marketing performance
• Position Enformion’s data assets and solutions using a consultative, value-driven sales approach
• Own and manage the full sales cycle from initial outreach through negotiation and close
• Close 6- and 7-figure deals with enterprise clients
• Run tailored product demos and solution presentations for executive audiences
• Partner cross-functionally with BDRs, marketing, product, and leadership to accelerate deal cycles
• Develop executive-level relationships and navigate complex buying committees
• Expand revenue within existing accounts through upsell and cross-sell opportunities
•  

What We’re Looking For

• Proven track record of consistently meeting or exceeding quota in enterprise B2B sales
• Experience selling data, SaaS, DaaS, consumer identity, fraud, or marketing solutions into large organizations
• Demonstrated success closing complex, multi-stakeholder deals ($100K+ ACV)
• Strong discovery and consultative selling skills with the ability to translate business challenges into solutions
• Ability to engage and influence senior executives (VP, SVP, C-level)
• Excellent communication, presentation, and negotiation skills
• Highly self-motivated with strong pipeline management and forecasting discipline
• Comfortable operating in a fast-paced, high-growth environment

Why Enformion

• High-impact role with direct influence on company growth
• Differentiated data assets with strong market demand
• Opportunity to sell into risk, fraud, identity, and marketing leaders across industries
• Competitive compensation with uncapped earning potential
• Collaborative, entrepreneurial culture

Ideal Candidate Profile

You’re not just a seller — you’re a strategic advisor. You know how to open doors, create urgency, and tie data solutions directly to revenue, risk reduction, and customer acquisition outcomes. You thrive in complex sales environments and know how to turn insight into closed business.

What You'll Be Doing:

• Work directly on building, deploying, and iterating on machine learning models and agentic workflow features that address real customer needs
• Apply ML techniques to improve accuracy and overall system performance, ensuring solutions are robust, reliable, and production-ready for customers
• Improve, implement, and validate ML models and agentic workflows supporting submission intake, underwriting decision-making, and automation tasks
• Deploy and adapt autonomous agent behaviors into customer-specific workflows, translating core AI capabilities into practical solutions
• Develop and maintain evaluation pipelines, monitoring systems, and performance metrics to ensure reliability under evolving production conditions
• Monitor production systems via logs, metrics, and user feedback to diagnose issues, debug failures, and drive resolution
• Take end-to-end ownership of problems — implementing fixes or coordinating with engineering and infrastructure teams as needed
• Partner closely with Data Science and Engineering teams to iterate quickly and deliver high-impact solutions

Who We Hope You Are:

• Bachelor's or master’s degree in Mathematics, Operations Research, Data Science, Artificial Intelligence, or a related field with foundational knowledge in machine learning, deep learning, and natural language processing.
• Experience working in a fast-paced, cross-functional environment
• 2+ years of experience as a Machine Learning Engineer, Applied Scientist, or similar role delivering ML solutions in production
• Experience working directly with customers or stakeholders to translate business needs into technical solutions
• Hands-on experience adapting, extending, and deploying ML/LLM systems (including agentic workflows and prompt engineering) in real-world use cases
• Strong experience with experimentation, evaluation, and monitoring pipelines, including analyzing production logs and debugging systems
• Experience deploying and iterating on ML systems in cloud environments in collaboration with engineering teams
• Proven track record of ownership — driving issues through to resolution in production systems

Base Salary Range: $155,000 - $180,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package also includes bonus, stock options, benefits and additional perks. 

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Role

We provide fractional Chief Revenue Officer services for mid-market home service contractors ($10M+ revenue). We step into companies with sales leadership vacuums and stabilize the revenue operation, build systems, and recruit the permanent leader. We work with 1-2 new clients a month by design. You are the founder's primary BD and marketing partner - running a high touch, relationship driven outbound motion to private equity firms, HR directors, and contractor owners. Every artifact you produce goes in front of executives deciding on $100K+ engagements. 

You are not someone who waits for direction. You bring recommendations, push back on weak ideas (even if they're from your senior), and own the execution. 

Responsibilities

• Run warm Linkedin outreach to the founder's connections and identify warm paths into target accounts via Sales Navigator
• Own outbound nurture sequences to private equity firms and HR directors, written in the founder's voice at executive grade
• Manage the relationship CRM in Go High Level - who's been touched, what the next step is, what's stale
• Draft thought leadership posts and comments on the founder's Linkedin that reflect Contractor CRO positioning (turnaround sales, leadership vacuums)
• Set up and maintain lead attribution across Linkedin, YouTube, podcast and inbound channels so we know what is actually working
• Manage podcast guest booking outreach and prep
• Maintain brand and messaging consistency across the website, decks, and client-facing assets. 
• Pivot strategy when needed. This is marketing - test, test, test. 

Requirements

• 3+ years in marketing, BD or sales operations role for a B2B services business.
• Proven ability to write executive-presence English copy - Linkedin posts, cold emails, sales collateral (not AI generated)
• Strong critical thinker who can push back on ideas with reasoning, and hold their own in a strategy conversation without needing to lead it
• Self directed operator who identifies what needs to happen, executes, and brings drafts for approval rather than waiting for instructions
• Bring recommendations - comfortable telling the founder why an idea won't work and proposing a better one, with reasoning
• Detail obsesses across spelling, formatting, and brand consistency - sloppiness costs deals
• Working knowledge of Go High Level (or similar platform) and Linkedin Sales Navigoator
• Available 6AM to 3PM Pacific Time, Monday to Friday

Compensation & Benefits (to be provided by Offshore Launch)

• Up to $1800, depending on experience
• 13th month pay
• Up to 150% of one month's salary in performance bonus. 
• Comprehensive HMO policy, including dependents

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.

Are you passionate about turning data into revenue? Do you love the challenge of balancing performance, efficiency, and monetization across a growing media ecosystem — and leveraging the latest AI tools to do it better and faster?

Rockbot is seeking a Sales and Advertising Analyst to join one of our fastest-growing divisions — Advertising. This is a newly created role designed to support the continued expansion of our programmatic and direct-sold business as well as analyze and identify new growth opportunities. You won't just be stepping into an existing seat — you'll help shape how yield and supply strategy evolves as we scale, including how we harness AI to unlock smarter optimization, sharper forecasting, and more efficient operations across our inventory.

In this role, you will lead yield and supply strategy, performance analysis, venue and vertical growth, and monetization optimization across our Digital Out of Home (DOOH) and Connected TV (CTV) inventory. You'll drive improvements in fill rates, pacing, pricing strategy, business development, and delivery efficiency — applying AI-powered tools and workflows to identify new or underutilized pockets of inventory and unlock incremental revenue at scale.

As a key partner in scaling Rockbot's advertising business, you'll bring strong analytical rigor, deep programmatic expertise, data evaluation and analysis, fluency with modern AI tooling, and a builder's mindset toward evolving our yield systems and processes.

We're looking for someone energized not only by the work itself, but by the opportunity to make a measurable impact within a stellar, high-performing team. You'll collaborate closely with Sales, Product, Engineering, Marketing, and Data to uncover insights, drive optimization, and help shape the future of out-of-home media.

You Will:

• Own yield strategy and fill analysis across Rockbot's advertising inventory, balancing campaigns, CPM performance, and partner goals.
• Monitor impression delivery, pacing, and budget utilization across programmatic and direct campaigns.
• Identify key areas for supply optimization, delivering vertical, regional, and seasonal insights to the programmatic and direct sales teams.
• Forecast new revenue opportunities through supply data analysis, focusing on venue and vertical growth and expansion. 
• Develop and maintain dashboards and reporting systems that surface revenue trends, anomalies, and growth opportunities — leveraging AI-assisted tools to accelerate insight generation and anomaly detection.
• Leverage LLMs and generative AI to streamline operational workflows, synthesize performance data, and surface actionable recommendations faster.
• Apply AI-driven approaches to pricing optimization and yield modeling, helping Rockbot stay ahead of demand patterns and market shifts.
• Partner with Product and Engineering to evaluate ad serving logic, targeting performance, and delivery efficiency.
• Audit and refine transparency and compliance files (ads.txt, sellers.json, s-chain) to ensure monetization integrity.
• Support pricing strategy, packaging, and forecasting for new advertising products and launches.
• Identify operational bottlenecks and implement process improvements — including AI-enabled automation — that drive scalable yield performance.
• Collaborate across commercial and technical teams to ensure advertising execution aligns with broader business goals.

You Have:

• 5–8 years of experience in yield management, data evaluation/analysis, ad operations, revenue strategy, or ad tech analytics.
• Deep fluency in media math — impressions, CPMs, pacing, budgets, forecasting, and delivery mechanics.
• Expertise in aggregating and analyzing data into actionable insights for cross-departmental applications. 
• Strong understanding of the programmatic ecosystem, including DSPs, SSPs, ad servers, and supply-side optimization.
• Experience working with DOOH, CTV, or multi-channel media inventory (bonus if both).
• Hands-on experience using AI tools — including LLMs or gen AI platforms — to enhance reporting, streamline workflows, or accelerate operational decision-making.
• Familiarity with AI-driven yield or pricing optimization concepts, with a curiosity to push further as the tooling evolves.
• Proficiency in Excel and BI tools such as Looker, Tableau, or similar platforms.
• Comfortability in crafting and articulating the data story at all levels of the company. 
• Extensive real-world experience developing and refining advanced AI prompts. 
• Exceptional communication skills — you can translate complex performance data into clear recommendations and action.
• A high-horsepower, proactive mindset with a bias toward continuous improvement and operational excellence.

About Rockbot:

Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable.

From independent local businesses to large national brands — across nearly every industry, including restaurants, bars, retailers, and more — Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com.

Compensation:

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The base compensation band for this role is $95K to $120K, plus equity and benefits for all team members.

Our Values

Accountability: We hold ourselves and those around us accountable. Admit mistakes, learn from them, share information and take ownership.

Curiosity: Test your beliefs proportional to impact, get feedback from others and be proactive. Learn new things. Have a growth mindset and evolve.

Empathy: We all have the ability to understand one another. Let's be better together by practicing empathy and understanding for one another.

Drive: We pursue our mission with relentless tenacity, passion, and positivity.

Ingenuity: We use innovation and imagination to solve tough challenges. We ask why and how quite a bit! We do our best to collaborate to come up with solutions.

Integrity: We trust you to do the right thing and act with integrity and Rockbot core values in mind. We're a team working toward a collective goal.

Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team — which includes individuals with different backgrounds, abilities, identities and experiences.

Hours & location

🌎 We hire almost anywhere in the world and we don’t have a location requirement for this role. However, the expected working hours for this position is 9:00am - 5:00pm EST.

Why this job is exciting 

As part of the Technical Success organization, Support Engineering  is at the forefront of the customer experience. Our customers simply wouldn’t be successful, happy, long term customers without the important work this team does! Support Engineering exists to not only resolve technical issues but educate our customers by answering reactive questions, and by importantly identifying improvements we can make to help improve the product. Our customers are developers and we help them throughout their customer journey. 

📅 Within one month you will…

• Learn about our product, our value propositions, our customers, our team, and our practices.
• Learn how Sourcegraph is deployed (e.g., Kubernetes, scaling, and more), product configuration and integrations, our code base, and common user needs.
• Meet for an initial chat with the teammates you will work with most
• Start working with customers to troubleshoot and solve reported issues (with lots of support and help from your team).

📅 Within three months you will…

• Work with customers to troubleshoot and solve reported issues
• Contribute to improving our product and handbook documentation

📅 Within six months you will…

• Observe trends causing issues for our customers and suggest remedies (for example, what consistent things happen that we can write tooling for...)
• Suggest (and take responsibility for) improvements for team onboarding and ongoing enablement, improving the customer experience, and/or improving the product

About you

You are curious and compassionate. You are a problem solver - you love the moment where you “figure it out”. You enjoy trying new technologies, breaking them and helping fix them. You want to be part of a technical organization while talking with customers.

• Profound curiosity to figure out why something works the way it does / to learn more
• Working experience with Unix/Linux and/or Bash
• Working experience with Kubernetes containerized solutions
• Working experience with code hosts such as GitHub, GitLab and BitBucket
• Strong understanding of databases, especially SQL 
• Compassion to meet our customers (who are all developers themselves) where they are, understand their issues, and be compelled to action
• Experience collaborating with cross-functional teams to solve difficult problems for customers
• Proficiency in communicating complex technical ideas and decisions to a variety of audiences (both technical and non-technical)
• Some experience using Large Language Models (LLMs) and AI tooling,  and how they work
• 2+ years experience in a similar role

Nice to have:

• Foundational knowledge of APIs and/or Git
• Foundational knowledge of cloud computing with AWS, GCP or Azure DevOps
• Experience writing code in Go or another language
• Basic knowledge of or experience with Perforce
• Basic understanding of AI tools and how developers use them

Level

📊 This job is an IC2. You can read more about our job leveling philosophy in our Handbook.

Compensation

💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation.  As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.  

💰 The compensation for this role is $84,800 USD base.

📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

👋 Introduction Stage - we have initial conversations to get to know you better…

• [30 min] Recruiter Screen 
• [45 min] Hiring Manager screen / Resume Deep Dive

🧑‍💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team…

• [Async 1.5 hr] You complete a technical project and we share the results over email.
• [60 min] Technical knowledge/troubleshooting + collaboration/communication skills with an existing member of our Support Engineering team.  

🎉 Final Interview Stage - we move you to our final round, where you meet cross-functional partners and gain a better understanding of our business and values holistically…

• [30 min] Values interview
• [15 min] Leadership 
• We check references and conduct your background check

Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

The Firefox User Research team champions human-centered exploration of complex problems, using evidence, data, and insight to drive decision-making. We use quantitative and qualitative research to understand business needs and uncover user insights that inform product and design strategy.

As a Staff Quantitative User Researcher, you’ll lead strategic and tactical quantitative studies, working with product managers, designers, engineers, data scientists, product marketers, and fellow researchers. You’ll apply quantitative methods to scientifically understand users’ experiences, needs, motivations, and behaviors at scale, translating those findings into clear, actionable insights that shape roadmaps and strategies.

What you’ll do:

• Own strategic, end-to-end quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions.
• Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop a research roadmap, identify high-impact research opportunities, and align insights to business priorities.
• Champion user-centered decision-making by embedding quantitative research into product strategy, advocating for user needs, and influencing leaders across functions.
• Analyze and translate complex data sources (e.g., surveys, behavioral data, and market intelligence) to build cohesive, evidence-based perspectives on user experience and audience insights.
• Help elevate the quantitative research practice by mentoring peers, refining methods and tools, and scaling approaches that increase the visibility and impact of user insights across Firefox.

What you’ll bring: 

• 7+ years of experience in a user, product, or market research setting or similar, with a strong focus on quantitative research.
• Extensive experience leading survey research across the product development lifecycle, using quantitative insights to measure and influence product and business decisions.
• Deep expertise in empirical survey methods (e.g., planning, sampling, weighting, statistical analysis) and applications (e.g., product needs, audience understanding, tracking studies, concept testing, panel surveys, intercept surveys).
• Highly proficient in R for statistical programming and analyzing survey data. 
• Experience using SQL to integrate behavioral data with survey responses to tell a cohesive user-focused story.
• Demonstrated ability to craft compelling narratives using quantitative data and visualizations.
• Demonstrated success operating in fast-paced, agile environments, adapting to shifting priorities while maintaining research impact.
• Experience collaborating with qualitative researchers to enable mixed methods research designs and roadmaps. Hands-on qualitative research experience is a bonus.
• Strong judgment in balancing research depth and speed, delivering insights that are both actionable and impactful for product and business decisions.
• Collaborative and influential communicator, skilled at building partnerships with cross-functional teams and driving alignment through evidence-based insights.
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-DNI

Req ID: R3054

About Otter.ai 

The Role: Strategic Operations Manager, Operational Excellence

The Provider Operations team is responsible for enabling high-quality, efficient provider engagement and driving performance across the Provider Growth team. This role sits within our Operational Excellence function and is responsible for defining, owning, and scaling the systems, workflows, and operating model that power Provider Operations.

This is a highly strategic and analytical role focused on end-to-end process design, cross-functional alignment, and long-term scalability. You will partner closely with Sales, RevOps, Product, and Marketing to define “what good looks like” and ensure Provider Operations can operate efficiently at scale.

You’ll spend approximately 50% of your time leading and executing critical initiatives, and 50% helping to define strategy, frameworks, and performance standards to drive measurable improvements across the organization leveraging data.

Responsibilities

• Operating Model + Workflows: Support the end-to-end design and evolution of Provider Operations workflows. Define and standardize how work gets done across the Provider Growth organization.
• Strategic Planning & Initiative Leadership: Define and lead high-impact, cross-functional initiatives. Set direction, align stakeholders, and ensure scalable implementation.
• Cross-Functional Alignment: Partner cross-functional to translate operational needs into scalable system and tooling improvements. Act as the bridge between frontline workflows and technical solutions.
• Operational Excellence: Drive a culture of operational excellence by standardizing processes, documentation, and best practices across Provider Operations.
• Problem Solving: Identify systemic inefficiencies and design solutions across people, process, and technology to improve scalability, consistency, and provider experience.

Must-Have Qualifications

• Experience: 4+ years of proven experience using analytics to solve complex business or operational problems across multiple teams, ideally in a high-growth, fast-paced environment; Bachelor’s degree in Business, Operations Management, or a quantitative field.
• Problem Solving: Exceptional problem-solving skills with a track record of delivering high-impact results. Ability to approach ambiguous challenges with structured thinking and creativity.
• Strategic Thinking: Ability to define and drive long-term strategy while balancing immediate operational needs.
• Technical Proficiency: Proficiency in data analysis tools (Google Sheets, SQL, BI tools), with the ability to interpret data and translate insights into system-level improvements.
• Collaborative Mindset: Strong experience gathering requirements and partnering with cross-functional stakeholders. Ability to influence and align teams across technical and non-technical functions.
• Communication Skills: Ability to clearly articulate strategy, frameworks, and recommendations to both technical and non-technical audiences.
• Project Management: Proven ability to lead large-scale, cross-functional initiatives from concept through implementation.
• Adaptability/Resiliency: Thrives in ambiguity and can operate effectively in a fast-paced, evolving environment.

Director, Revenue Operations

About Plooto

Plooto is a Canada-born fintech company on a mission to give small and mid-sized businesses the financial power to succeed on their own terms. We make payments secure, accurate, and stress-free so businesses and their accountants can spend less time in the books, confidently manage cash flow, and make smarter decisions every day. We’re a team that builds with integrity, agility, and heart, and we’re looking for customer-minded pros who share our passion to join us as we scale.

Director of Revenue Operations

We’re looking for a Director of Revenue Operations to build and scale the systems, processes, and insights that power our go-to-market engine. This role sits at the center of Sales, Marketing, Customer Success, and Finance—driving alignment, improving performance, and enabling predictable, scalable revenue growth as Plooto continues to grow.

You’ll bring structure to how we operate, clarity to how we measure success, and momentum to how we execute. You’ll also play a key role in modernizing how we work, leveraging AI and automation to make our GTM teams faster, smarter, and more effective.

What You’ll Do

• Own and optimize the end-to-end revenue engine across Marketing and Sales - from lead to close to expansion and retention
• Build and optimize a hybrid product-led and sales-supported growth model - ensuring a smooth experience between in-product conversion and rep-led or channel-driven sales where needed
• Drive forecasting, pipeline management, and reporting to improve predictability and decision-making
• Partner with GTM leaders to define targets, KPIs, and performance frameworks that align to company goals
• Build and scale revenue processes that are efficient, repeatable, and adaptable as we grow
• Improve data quality, visibility, and accessibility across the funnel to enable better insights and faster decisions
• Lead CRM (Salesforce) strategy, governance, and ongoing optimization
• Own and evolve the revenue tech stack, ensuring systems are integrated, scalable, and delivering real value
• Identify and implement automation and AI-driven solutions to increase efficiency, improve accuracy, and unlock new capabilities across GTM teams
• Support strategic planning, including annual planning, territory design, and capacity modeling
• Analyze performance trends and deliver clear, actionable recommendations to leadership
• Build and lead a high-performing RevOps function as the company scales

How You Work

• AI-native operator: You don’t just use AI, but you rethink how work gets done with it. You’ve implemented AI to automate workflows, enhance decision-making, enrich data, or unlock new insights. You can point to specific examples where AI meaningfully improved speed, quality, or revenue outcomes.
• Deeply collaborative partnerships: You approach RevOps as both a strategic and service function. You listen first, understand the real problem, and work alongside stakeholders to design the right solution. You build trust through partnership and consistently elevate the teams around you.
• Systems thinker with a bias for action: You see how tools, data, and processes connect—but you don’t over-engineer. You prioritize what matters, move quickly, and iterate as you go.

What You Bring

• 7–10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy
• Experience in a high-growth SaaS environment (fintech experience is a major plus)
• Hands-on experience owning and optimizing a modern revenue tech stack
• Proven ability to integrate systems and ensure clean, reliable data flows across the funnel
• Demonstrated experience applying AI and automation to improve GTM performance (e.g., forecasting accuracy, pipeline generation, sales productivity, customer expansion)
• Strong expertise in forecasting models, dashboards, and reporting frameworks
• Deep understanding of funnel metrics, pipeline dynamics, and revenue drivers
• Strong analytical skills, with experience using SQL, BI tools, or data platforms (preferred)
• Track record of driving cross-functional alignment and influencing senior leaders
• Experience building or scaling RevOps processes in a growing organization
• Excellent communication skills - able to translate complex data into clear, actionable business insights
• Bachelor’s degree in Business, Finance, Analytics, or a related field (MBA or relevant certifications are a plus)

Why Become a Plootonian?

If you’re looking to make a meaningful impact, look no further. We’re transforming the payments space in North America by delivering an unrivalled product experience to solve a real and pressing problem for SMBs.

The biggest reason small businesses fail is poor financial management and cash flow — and Plooto fixes that. We have strong product-market fit, a massive opportunity ahead, and the backing of experienced fintech leaders.

You’ll join a team that cares deeply about customer impact, takes pride in our craft, and moves with urgency. We’re just getting started — and you’ll help shape the next chapter of our growth story.

Join Plooto and be part of a mission that matters.

What We Value

• Curiosity and a drive to continuously improve how work gets done
• Ownership and accountability—you follow through and deliver results
• Thoughtful, intentional execution over unnecessary complexity
• A genuine desire to help teams succeed and perform at their best

Show Us

We care deeply about how you think and operate.

Be ready to share specific examples of how you’ve used AI to meaningfully improve a go-to-market workflow, decision, or outcome—and how you partnered with stakeholders to make it successful.

Equal Opportunity & Accessibility

We are an equal opportunity employer and are committed to building a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences. Accommodations are available upon request throughout the recruitment and selection process. If you require accommodation, please contact us at HR@plooto.com.

AI in Hiring

We may use technology, including artificial intelligence, to assist in the screening, assessment, or selection of applicants. These tools are used to support fair and consistent hiring practices.

Applicant Privacy & Process

We thank all applicants for their interest; however, only those selected for further consideration will be contacted. There is one vacant role open for this position.

The Channel Marketing Manager  is responsible for developing and executing strategic marketing plays to/through/with channel partners in their region. This position will be a channel marketer who will drive channel revenue as the regional owner of the joint marketing programme. You will work with channel sales and eligible partners to proactively plan joint marketing activities. In addition, you will support the global channel marketing strategy by localizing global campaigns and executing new regional campaigns to recruit, enable and accelerate partners as part of the KnowBe4 Partner Programme.

Responsibilities:

• Plan and manage partner marketing activities within budgetary guidelines and deadlines
• Execute strategic partner marketing programmes with extreme ownership, attention to detail and commitment to tracking success
• Identify and create quarterly plans with partners best fit for joint marketing based on programme metrics
• Partner with regional sales, channel sales, and field marketing to offer consultative support as the partner marketing expert, advocating for the power of through-marketing
• Nurture and build strong relationships with internal stakeholders including channel sales, partner programme office, field marketing and other marketing team members
• Stay in the know about channel and marketing best practices

Minimum Qualifications:

• A minimum of 3 years experience in channel marketing, specifically with a focus on building a network of partners
• Experience in the IT Security or SaaS technology industry a plus
• Previous experience with partner marketing funding/MDF programmes
• Proficient in Salesforce customer database
• Proficient in HubSpot’s or other Marketing Automation Platform for website pages and email application to segment partner communications, as well as test subject lines and improve delivery, open rates, and clickthrough rates on important communications
• Prior experience with partner relationship management (PRM) software such as Impartner, Salesforce PRM, or equivalent.
• Strong verbal and written communications including the ability to confidently present to event audiences of channel partners and/or executives
• Multi-lingual a plus
• Solid understanding of marketing channels as to advise channel partners on building effective campaigns
• Solid understanding of channel business and operations, including revenue and pipeline principles
• High attention to detail and discipline to follow established policies and procedures whilst proposing incremental improvements
• Experience working in a cross-functional team environment with the ability to collaborate respectfully, navigate shared responsibilities and influence successful outcomes
• Excellent time management and organisational skills
• Excellent interpersonal skills: You will be working with other business professionals and are expected to convey the value of our product and programmes and the culture and beliefs of our company outward to our partners
• “Can do” attitude and a willingness to learn, conquer challenges, take and learn from feedback whilst executing consistently at a high level

The base pay for this position ranges from $105,000 - $115,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 6/23/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

As a Partner Account Manager, your focus is on developing the partnership with key reseller partners to develop, enable, and grow these accounts. You are responsible for building the relationships with these partners that will result in increased deal registrations and Net New customers. You'll understand the ins and outs of your partners, what motivates and drives them, what their focus is and more. You'll enable them to be more successful in selling KnowBe4 products. You'll work with partner leadership to gain executive buy-in and leverage KnowBe4 leadership to continue to build it. You'll collaborate with your partner to build joint business plans with agreed upon metrics and drive customer acquisition through demand gen. 

Responsibilities:

• Build and maintain strong relationships with key partners reselling KnowBe4 products
• Conduct deep discovery to understand the partners’ organizational structure, goals and objectives as well as motivators for partner reps
• Develop a comprehensive understanding of your partners business and operations
• Conduct initial onboarding with assigned partners
• Collaborate with partners to develop mutually beneficial, strategic business plans to achieve sales targets
• Enable partners to equip them with positioning, product knowledge, selling best practices and demand generation tools
• Communicate the value of reselling KnowBe4 to increase partner investment 
• Engage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment
• Maintain clear and consistent communication with various teams at partner organizations
• Drive partners to the portal to utilize marketing campaigns and demand generation tools and assist them in implementing marketing campaigns
• Coordinate and collaborate on joint marketing efforts and tie it into business goals to deliver ROI
• Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship 
• Monitor partner performance and track key performance indicators (KPIs) 
• Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecasting
• Maintain accurate and thorough records in Salesforce.com
• Ensure partner compliance with partner agreements
• Drive adoption of company programs among assigned partners
• Set clear expectations with partners so that they understand rules of engagement, best practices and overall expectations of the partnership

Requirements:

• High school diploma or GED required 
• Bachelor’s Degree in a relevant field a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Minimum 3 years of sales experience (exceeding quota on a consistent basis), Channel Sales required
• Experience with Salesforce preferred
• Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
• Strong understanding of partner ecosystems and channel sales
• Excellent verbal and written communications
• Excellent time management and organization skills
• Strong collaborative and teamwork skills
• Strong analytical, strategic mindset, and negotiation skills
• Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
• Passionate about business and willing to go the extra mile

The compensation for this position ranges from $140,000 - $160,000 including base, bonuses and commissions.

Application deadline: 2/30/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

The Regional Account Executive (ENT) (LATAM) position is responsible for acquiring new logos and upselling our existing Enterprise-sized customer accounts with the goal of maximizing all revenue opportunities to exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, reigniting open, outstanding customer opportunities, and motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

Responsibilities:

• Acquire Enterprise-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
• Promote and sell KnowBe4’s range of products to existing customers to meet and exceed Enterprise monthly cross sale and expansion sales quota. 
• Build and maintain a pipeline of Enterprise opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
• Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
• Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
• Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.   
• Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

• 3+ years experience selling to Enterprise-sized businesses, required
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Fluent in Spanish
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

About Customer.io

Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

About the role

Hi, I'm Bill, VP of Operations at Customer.io. I'm looking for an Information Security Specialist to join our team.

As our first dedicated InfoSec hire, you'll be the go-to person for securing our organizational systems, data, and operations across a globally distributed, remote-first company. Reporting to the VP of Operations, you'll work closely with IT, Compliance, and Platform Security to protect customer data, maintain our compliance posture, and help the company adopt AI tools thoughtfully and securely. This is a experienced individual contributor role — you'll be hands-on with tooling and policy, not managing a team.

We're a company that embraces AI — we use it in our product and want our team to use it to do their best work. We need someone who sees AI as an opportunity to enable, not just a risk to lock down. You'll help us build practical guardrails that let people move fast with AI while protecting customer data and staying compliant. If your instinct is to ban first and ask questions later, this isn't the right fit. If you get excited about figuring out how to say "yes, and here's how we do it safely" — keep reading.

What we value

• Pragmatic security — You focus on real risk reduction, not perfection, and avoid slowing the business down unnecessarily.
• Enablement over restriction — You default to “yes, if…” and help teams adopt tools like AI safely and confidently.
• Ownership and autonomy — You take responsibility for your domain and can operate independently in a fast-moving environment.
• Clarity and usability — You create policies and guidance that are simple, practical, and actually followed.
• Cross-functional partnership — You build trust and work effectively across IT, Engineering, Legal, and GTM teams.
• Curiosity and adaptability — You stay current on evolving threats, especially in AI and SaaS environments.
• Calm under pressure — You bring structure and clear thinking during incidents and audits.
• High standards, right-sized — You balance quality with speed and scale appropriately for a growing company.

What you’ll do

• AI Governance & Enablement — Develop and maintain a practical framework for evaluating, approving, and securely deploying AI tools across the organization. Assess data exposure risks, establish acceptable use guidelines, and help teams adopt AI confidently — not fearfully.
• Vulnerability Management — Own our vulnerability management program — scanning, triaging, coordinating remediation, and tracking resolution across infrastructure, applications, and endpoints.
• Compliance — Support and improve our compliance posture (SOC 2, ISO 27001), including evidence collection, control monitoring, and audit support. Ensure AI usage aligns with our regulatory and contractual obligations.
• Incident Response — Lead security incident response — investigate alerts, coordinate containment, document root causes, and drive improvements.
• Security Tooling — Manage and tune security tooling (EDR, SIEM/logging, DLP, email security, identity and access management controls).
• Vendor & Third-Party Risk — Conduct security reviews of third-party vendors, SaaS integrations, and AI services — evaluating data handling, model training policies, and privacy commitments.
• Policy & Standards — Develop and maintain security policies, standards, and runbooks that are practical and right-sized for our environment — including clear, usable AI usage policies that people actually follow.
• Application Security Partnership — Partner with Platform Security and Engineering on application security topics — advising on secure architecture, reviewing configurations, and supporting penetration testing efforts.
• Security Awareness — Drive security awareness initiatives — phishing simulations, training programs, AI literacy education, and ongoing guidance for the team.
• Threat Intelligence — Monitor and assess emerging threats (including AI-driven attack vectors), and translate them into actionable recommendations for leadership.

What we're looking for

• 7+ years of experience in information security, cybersecurity, or a related technical discipline.
• A pragmatic, enabling mindset toward AI — you understand the risks but you're not reflexively restrictive. You've thought critically about how organizations can use AI tools like LLMs, coding assistants, and automation responsibly.
• Hands-on experience with compliance frameworks (SOC 2, ISO 27001) — you've been through audits and know how to keep controls healthy.
• Strong knowledge of cloud security fundamentals (AWS, GCP, or similar), endpoint protection, and identity/access management.
• Experience with security tooling — EDR, SIEM, vulnerability scanners, DLP, and email security platforms.
• Solid understanding of incident response processes and the ability to stay calm under pressure.
• Familiarity with SaaS environments, remote-first operations, and the security challenges that come with them.
• Strong written communication skills — you can write a clear policy, a concise incident report, and a Slack message that people actually read.
• Self-starter mentality — you're comfortable working autonomously and prioritizing across competing demands.
• Experience evaluating AI/ML tools for data privacy and security risks is a strong plus.
• Experience in vendor risk assessment and third-party security reviews.
• Security certifications (CISSP, CISM, CompTIA Security+, or similar) are a plus but not required.

Compensation & Benefits

We believe in transparency. Starting salary for this role is $151,000 to $170,000 (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here →

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

• 30-minute call with Recruiter
• 45-minute video call with Hiring Manager
• 3 x 30-minute video calls with Cross-Functional Partners (IT, Compliance, Platform Security)
• 45-minute Case & Case Review Call with Team

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Join us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.