BI Analyst Jobs in Colombia.
All active BI Analyst roles based in Colombia.
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Paid Media Strategist
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Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role.
A day in the life:
The Paid Media Strategist is responsible for owning the execution, performance, and growth of Paid Media advertising campaigns within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of keyword research, ad copy development, bid optimizations, and routine campaign management, sometimes with the support of a Specialist. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance.
Responsibilities:
- Manage paid search campaigns across clients of various business types, sizes, and industries, including daily optimizations and high-level strategy changes
- Provide intelligent analysis, interpretation, and action plans based on campaign performance data and data from client-specific source of truth (e.g. GA, Shopify, etc.)
- Participate and engage in weekly department scrums and training sessions to further channel knowledge
- Continuously seek to improve campaign performance against client goals
- Maintain frequent and excellent communication both on internal agency teams and externally with assigned clients
- Seek to utilize available AI and outsource resources to assist in their workflow wherever possible
- Participate in the development process for new department training materials
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
Requirements:
- 2-3 years of digital marketing experience. 1+ years in an agency setting
- Minimum 2 years of hands-on experience with Search Engine Marketing
- Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, ad copy development
- Significant campaign management experience in one or more of the following additional campaign types:
- Performance Max
- Standard Shopping
- YouTube Ads
- Display Advertising
- Local campaigns
- Bing Ads
- Proficiency in Google/Microsoft Office Suite(s)
- Proficiency in Google Analytics
- Strong understanding of full-funnel marketing and paid media’s place in the funnel
- Other skills required:
- Strong written and verbal communication skills.
- Strong organizational and project management skills.
- Self-motivated individual with a strong desire to succeed.
- Excellent interpersonal skills.
- Strong work ethic and ability to learn quickly and independently
- Interested in a long-lasting relationship with a growing company
Key Performance Indicators (KPIs):
- $9.5k team-member EBITDA
- Maintain below 10% Client Churn Rate
- 5-6 Accounts
Most Important Things (MITs):
- Excellence in channel production and account performance
- Cross-channel collaboration
- Internal communication
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
AI Data Engineer
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Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
A day in the life:
You operate at the intersection of data engineering and applied AI, building end-to-end solutions that power Power Digital’s internal AI platform. Your work goes beyond traditional data pipelines — you take ownership from raw data ingestion through to AI-ready outputs and features. You collaborate closely with data science and product teams, ensuring that data systems directly translate into functional AI capabilities used across the organization.
Responsibilities:
- Build and own end-to-end data pipelines in Snowflake — from raw ingestion through transformation to serving layers for AI products
- Partner with ML engineers and data scientists to build and maintain AI-specific data infrastructure
- Consolidate fragmented data sources across the organization into reliable, automated pipelines
- Design scalable data models and marts that serve both analytics and ML feature engineering
- Support rapid iteration on new data products and features in a fast-moving environment
- Collaborate cross-functionally with analytics, data science, and product teams to translate requirements into data solutions
- Proactively monitor and resolve data quality issues, optimizing for cost and performance
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
- Use AI coding tools as part of your daily development workflow to accelerate pipeline development and data quality work
Role Requirements:
- Strong proficiency in Python and SQL
- Experience building end-to-end data solutions, from ingestion to production use
- Experience with Snowflake or a similar cloud data warehouse
- Working knowledge of AWS (e.g., S3, Lambda, EventBridge)
- Understanding of data modeling and structuring data for downstream applications
- Familiarity with Git and basic CI/CD practices
- Active use of AI tools in development workflows (e.g., Claude Code, Cursor, Copilot)
- Comfortable shipping fast and iterating from live user feedback
- Hands-on exposure to AI workflows (e.g., embeddings, vector databases, RAG systems)
- Looker or similar BI/semantic layer experience
Key Performance Indicators (KPIs)
- Pipeline Reliability: ≥95% weekly uptime on all production pipelines owned (Signal, GTM, Churn, SE, Iris data feeds) by end of Month 3, measured via Snowflake/Render monitoring. Any P1 failure acknowledged within 4 hours with a status update.
- Data Quality: ≥90% row-level completeness on serving tables (starting with final_features) by end of Month 2, with at least one automated quality check running in production.
- Shipping Velocity: At least 1 data improvement shipped to production per week by the end of Month 2. This includes new data sources connected, pipeline fixes, Looker model additions, quality patches, or latency improvements. Measured by production deploys. The bar is shipping, not scoping.
- Feature Contribution (Month 4+): At least 1 AI product (Churn, SE, or Iris) has a measurable data improvement — new source added, latency reduced, or accuracy lift — directly attributable to this engineer's work before end of Q2.
Most Important Things (MITs)
- Build and ship end-to-end data systems that directly enable AI features
- Deliver production-ready datasets and pipelines that unblock AI and product teams
- Reduce fragmentation by creating unified, AI-ready data foundations
Benefits & Perks:
- Base salary + commission opportunities
- Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
- 401(k) plan - 4% employer contribution matching
- Unlimited Time Off available on day one
- Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
- Fully flex work environment: full-remote, in-office, or hybrid
- A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
- Employee Assistance Program (EAP)
- 12 observed United States national holidays + 2 mental health recharge days per year
- Unlimited opportunities for growth & leadership within a rapidly growing firm
- Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
- Quarterly awards including prize money and recognition for outstanding performance
- Opportunities to be involved in company DEI initiatives
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
AI Data Engineer
Share this job
Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role.
A day in the life:
You operate at the intersection of data engineering and applied AI, building end-to-end solutions that power Power Digital’s internal AI platform. Your work goes beyond traditional data pipelines — you take ownership from raw data ingestion through to AI-ready outputs and features. You collaborate closely with data science and product teams, ensuring that data systems directly translate into functional AI capabilities used across the organization.
Responsibilities:
- Build and own end-to-end data pipelines in Snowflake — from raw ingestion through transformation to serving layers for AI products
- Partner with ML engineers and data scientists to build and maintain AI-specific data infrastructure
- Consolidate fragmented data sources across the organization into reliable, automated pipelines
- Design scalable data models and marts that serve both analytics and ML feature engineering
- Support rapid iteration on new data products and features in a fast-moving environment
- Collaborate cross-functionally with analytics, data science, and product teams to translate requirements into data solutions
- Proactively monitor and resolve data quality issues, optimizing for cost and performance
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
- Use AI coding tools as part of your daily development workflow to accelerate pipeline development and data quality work
Role Requirements:
- Strong proficiency in Python and SQL
- Experience building end-to-end data solutions, from ingestion to production use
- Experience with Snowflake or a similar cloud data warehouse
- Working knowledge of AWS (e.g., S3, Lambda, EventBridge)
- Understanding of data modeling and structuring data for downstream applications
- Familiarity with Git and basic CI/CD practices
- Active use of AI tools in development workflows (e.g., Claude Code, Cursor, Copilot)
- Comfortable shipping fast and iterating from live user feedback
- Hands-on exposure to AI workflows (e.g., embeddings, vector databases, RAG systems)
- Looker or similar BI/semantic layer experience
Key Performance Indicators (KPIs)
- Pipeline Reliability: ≥95% weekly uptime on all production pipelines owned (Signal, GTM, Churn, SE, Iris data feeds) by end of Month 3, measured via Snowflake/Render monitoring. Any P1 failure acknowledged within 4 hours with a status update.
- Data Quality: ≥90% row-level completeness on serving tables (starting with final_features) by end of Month 2, with at least one automated quality check running in production.
- Shipping Velocity: At least 1 data improvement shipped to production per week by the end of Month 2. This includes new data sources connected, pipeline fixes, Looker model additions, quality patches, or latency improvements. Measured by production deploys. The bar is shipping, not scoping.
- Feature Contribution (Month 4+): At least 1 AI product (Churn, SE, or Iris) has a measurable data improvement — new source added, latency reduced, or accuracy lift — directly attributable to this engineer's work before end of Q2.
Most Important Things (MITs)
- Build and ship end-to-end data systems that directly enable AI features
- Deliver production-ready datasets and pipelines that unblock AI and product teams
- Reduce fragmentation by creating unified, AI-ready data foundations
Benefits & Perks:
- Base salary paid in USD
- Unlimited Time Off available on day one
- Fully flex work environment: full-remote, in-office, or hybrid
- Healthcare stipend: $50/month to support your healthcare or insurance costs
- National Holidays + 2 Mental Health Recharge Days per year
- Unlimited opportunities for growth & leadership within a rapidly growing firm
- Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
- Quarterly awards including prize money and recognition for outstanding performance
- Opportunities to be involved in company DEI initiatives
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
Job Description goes here
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaAbout WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
Job Description goes here
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
Account Director, Colombia
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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
The Role
As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.
What You'll Do
New Business Acquisition
- Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
- Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
- Engage channel partners in joint go-to-market motions, leveraging their reach and relationships
Account Management
- Own and grow key enterprise accounts across multiple verticals
- Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
- Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
- Act as a trusted advisor, delivering insights and value beyond the initial sale
- Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value
Sales Execution & Forecasting
- Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
- Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
- Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
- Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
- Handle objections and pricing conversations with clarity, confidence, and professionalism
- Consistently meet or exceed quarterly and annual revenue targets
Market Intelligence & Strategy
- Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
- Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
- Operate with urgency, professionalism, and high standards of customer care
What You'll Bring
- The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
- An entrepreneurial mindset with a proactive, self-starter attitude
- A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
- A collaborative and team-oriented; able to work cross-functionally and build internal champions
- Thoughtfulness, self-awareness, and composed under pressure
Preferred Qualifications
Experience
- 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
- Track record of consistently exceeding quota and driving territory growth
- Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
- Strong experience with direct sales and partner-driven go-to-market models
Skills
- Proficient in discovery, objection handling, and closing
- Deep knowledge of MEDDPICC and value-based consultative sales approaches
- Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
- Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
- Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong
#LI-Remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Ready to apply?
Apply to Recorded Future
Senior Sales Engineer, Colombia
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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
The Role:
As a Sr. Sales Engineer, you’ll partner closely with our LATAM region account teams to support enterprise customers and prospects in addressing their most pressing cybersecurity challenges. In this role, you’ll lead complex pilot engagements and guide the transition to successful onboarding of tailored solutions—ensuring strong outcomes and long-term customer success. The position requires a blend of cybersecurity expertise, technical engineering skills, analytical thinking, and strategic business acumen.
What You'll Do:
- Be a content creator, not just a consumer—drive the creation of new ideas, presentations, and technical approaches
- Engage directly with prospective clients to understand requirements, field technical questions, and deliver compelling product demos
- Plan and execute product proof of value (POV) engagements
- Develop and deliver sample use cases and analytical demo scenarios
- Document and maintain the technical sales process, ensuring clarity and consistency across the team
- Triage and resolve key analytical, technical, and operational challenges
- Drive user adoption across diverse use cases and customer environments
- Lead interactive, technical workshops to showcase product value
What You'll Bring:
- Ability to lead both technical and sales calls independently within 45–60 days
- Minimum 5 years' experience as a Sales Engineer or Intelligence Analyst/Officer
- Proven track record of success in a pre-sales role at a cybersecurity or threat intelligence organization
- Deep expertise in cybersecurity or threat intelligence, with hands-on or operational experience in at least one of the following areas:
- SOC/SIEM
- Vulnerability Management
- Incident Response / Red Team
- Threat Hunting / Threat Research
- OSINT or All-Source Intelligence
- Cyber Threat Intelligence (CTI)
- Strong communication and collaboration skills across technical and executive audiences
- Willingness to travel up to 30% (non-pandemic conditions)
- Relevant certifications (e.g., CISSP, Security+, CISM) preferred but not required
#LI-Remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Ready to apply?
Apply to Recorded Future
What is Cobre and what do we do?
Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.
We enable instant business payments—local or international, direct or via API—all from a single platform.
Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.
Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.
We are building the enterprise payments infrastructure of Latin America!
What we are looking for:
The Digital Growth Marketing Lead will be responsible for leading and scaling Cobre's digital growth strategy, integrating organic and paid acquisition channels with a product-led vision. This role combines strategic thinking with hands-on execution, owning the digital ecosystem that drives brand visibility, demand generation, and product positioning.
The Growth Marketing Lead will act as a bridge between marketing, product, and sales, leading SEO/GEO initiatives, website management, multichannel campaigns, and the adoption of artificial intelligence to multiply results. We're looking for someone who not only designs the strategy but rolls up their sleeves and executes it, with a startup mindset and a focus on measurable impact.
What would you be doing:
Digital Ecosystem Ownership
- Lead the comprehensive SEO, GEO, and LLM optimization strategy, ensuring Cobre is discoverable and relevant across traditional search engines and generative AI platforms.
- Manage and evolve the website on Webflow as the central conversion asset, optimizing experience, performance, and content.
- Orchestrate paid and organic channels as a coherent, integrated system, maximizing synergy between investment and organic growth.
Product Marketing Vision Across Digital Channels
- Design and execute acquisition and upselling campaigns that drive visibility and positioning for Cobre's products.
- Position Cobre as a product-driven and data-driven company through technical content, use cases, and thought leadership.
- Translate product features into value messages that resonate with CFOs, treasury teams, and financial technology leaders.
Leadership in AI Adoption for Marketing
- Identify and implement AI tools that optimize marketing processes, from content creation to data analysis.
- Scale the marketing team's output by leveraging intelligent automation and AI-powered workflows.
- Demonstrate through metrics how AI multiplies results in content generation, campaign analysis, and channel optimization.
Collaboration with Internal Teams
- Sales: align campaigns with funnel needs, provide qualified leads and support materials.
- Field Marketing: integrate digital initiatives with events and field campaigns to amplify results.
- Product Marketing: coordinate product launches, messaging, and positioning across digital channels.
- Brand: ensure brand consistency across all digital executions.
What do you need:
Experience:
- 6+ years in growth marketing, demand generation, product management, or digital marketing roles in B2B environments (ideally in fintech, SaaS, or tech startups).
- Proven track record leading acquisition strategies: SEO/SEM, paid media (Facebook Ads, Google Ads, LinkedIn Ads), and website optimization as a conversion asset.
- Experience managing multidisciplinary teams and squads (design, development, analytics).
- Nice to have: experience in Product Marketing.
Hard Skills:
- Proficiency in SEO tools (Ahrefs, SEMrush, Search Console) and analytics platforms (GA4, Looker Studio).
- Experience managing six-figure USD paid media budgets and optimizing CAC.
- Knowledge of CRO, A/B testing, and conversion funnel experimentation.
- Familiarity with generative AI tools and their application in marketing.
- Experience with modern CMS platforms (Webflow, Contentful, or similar).
- Advanced English (required).
Soft Skills:
- Strategic yet hands-on profile: ability to set direction and dive into execution.
- Business acumen and focus on measurable results (pipeline, MQLs, CAC, conversion).
- Constant curiosity about new technologies, AI, and growth trends.
- Team leadership with a focus on development and well-being.
- Excellent communication and cross-functional collaboration skills.
- Resilience and adaptability in fast-paced environments.
Ready to apply?
Apply to Cobre
Título del puesto: Senior Data Modeler
Responsabilidades principales
• Asegurar la consistencia semántica, escalabilidad y soporte a analítica, BI y casos avanzados (IA/ML).
• Diseñar modelos de datos conceptuales, lógicos y físicos.
• Construir y mantener modelos relacionales y dimensionales (Kimball / Star Schema).
• Diseñar entidades maestras y transaccionales.
• Aplicar normalización (3FN) y desnormalización controlada según el caso de uso.
• Definir y mantener nomenclaturas, lineamientos de modelamiento y semántica de datos.
• Gestionar glosarios, diccionarios de datos y metadatos asociados a los modelos.
• Versionar modelos y gestionar cambios de forma controlada.
• Apoyar el diseño de arquitecturas de datos escalables y orientadas al performance.
• Colaborar con equipos de arquitectura, gobierno de datos y analítica.
Requisitos indispensables
• Experiencia en modelamiento conceptual, lógico y físico.
• Experiencia en modelos relacionales y dimensionales (Kimball / Star Schema).
• Conocimiento de arquitecturas Data Lake / Lakehouse (Medallón) y Data Warehouse moderno.
• Conocimiento de integración de datos batch (estructurada y no estructurada).
• Conocimientos básicos de gobierno de datos: calidad, linaje, seguridad y privacidad.
• Experiencia trabajando con plataformas en la nube, especialmente Azure.
• Comprensión de pipelines de datos end-to-end.
• Capacidad de lectura y apoyo en diagramas de arquitectura.
• Conocimiento básico de conceptos de IA/ML desde la perspectiva del dato (features, calidad, histórico).
• Inglés avanzado a nivel conversacional.
Requisitos deseables
• Experiencia con Feature Store.
• Uso de herramientas de modelamiento como Erwin Data Modeler.
• Experiencia con Azure Data Factory, Databricks y Unity Catalog.
• Experiencia en proyectos de Data Warehouse y Lakehouse.
Ready to apply?
Apply to EncoraData Management and BI Senior Executive, GOC
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager, Analytics who will:
- Lead the design, execution, and oversight of complex data analyses to solve critical business problems and identify strategic opportunities.
- Drive the translation of intricate data findings into clear, concise, and actionable strategic insights for senior stakeholders, proactively identifying key trends and opportunities.
- Oversee the development, maintenance, and improvement of dashboards, reports, and data visualizations using BI tools to monitor KPIs and inform strategic decisions.
- Lead collaborative efforts with various channel teams and business units to deeply understand their analytical needs and deliver impactful, tailored solutions.
- Drive continuous research, evaluation, and implementation of new analytical techniques, tools, and methodologies to significantly enhance data-driven decision-making capabilities across the organization.
- Ensure robust data compilation, validation, QA, and standardization processes are in place and adhered to.
Skills and Experience
If this opportunity looks right for you, we are looking for candidates who have:
- 3+ years of experience in an analytics role.
- Strong proficiency in SQL.
- Experience with data visualization tools (e.g., Tableau – preferred, Power BI, or similar).
- Experience in media analytics is a plus (prior platform management experience not required).
- Prior experience managing teams or direct reports is not required.
- Any Automotive industry experience would be a significant plus.
- Datorama knowledge is a plus.
- Strong analytical thinking, robust problem-solving abilities, excellent attention to detail, strong concentration, excellent written and verbal communication, and the ability to present complex information clearly to non-technical audiences.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.
#LI-GOC
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaJob Title: Senior Data Analyst
Key Skills: SQL, Snowflake, Data Analysis, Excel, Google Sheets, Tableau, Power BI, Looker, Data Visualization, Data Quality, AI/ML Tools
Experience: +5 YOE.
Location: Colombia
Mode: Remote
We at Coforge are hiring Position (#21027) with the following skill set.
Key Responsibilities
- Analyze large and complex datasets to generate actionable business insights.
- Develop and optimize advanced SQL queries, joins, and data transformations.
- Work with cloud data warehouses such as Snowflake to manage and process data efficiently.
- Create dashboards and reports using data visualization tools like Tableau, Power BI, or Looker.
- Collaborate with cross-functional teams and stakeholders to understand business requirements and translate them into analytical solutions.
- Utilize AI or machine learning tools to enhance data analysis and identify trends or patterns.
Required Skills & Qualifications
- Advanced proficiency in SQL, including complex queries, joins, and data transformations.
- Hands-on experience with Snowflake or similar cloud data warehouse platforms.
- Strong experience with pivot tables and data analysis using Excel or Google Sheets.
- Experience troubleshooting and resolving data quality and integrity issues.
- Knowledge of AI or machine learning tools for large-scale data analysis.
- Proficiency with data visualization tools such as Tableau, Power BI, or Looker.
- Strong analytical thinking and problem-solving skills.
- Excellent communication and presentation skills.
- Bachelor’s degree in Data Analytics, Computer Science, Statistics, or related fields (or equivalent experience).
Preferred Skills:
- Experience working in Agile environments.
- Familiarity with Python or R for data analysis.
- Knowledge of ETL/ELT processes and data pipelines.
- Experience working with business intelligence and reporting frameworks.
- Exposure to cloud platforms such as AWS, Azure, or GCP.
Posted On: 8-May-26
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Ready to apply?
Apply to Encora
Patient Experience Representative
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About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are looking for a Patient Experience Representative to join our growing team! based out of our Vancouver Head Office.
This is a crucial role for our Patient Experience team - you will support sales, patient care and retention efforts by assisting with incoming inquiries and requests. As a Patient Experience Representative in a company that values patient experience, you will play a key role in shaping and improving the patient experience, providing exceptional customer service to patients and ensuring they have a positive experience. Our patients’ well-being is our top priority!
This is a 6-month contract role with the potential for extension or conversion to full-time, depending on business needs and performance. This position follows a hybrid schedule, with in-office work required once per week at our Vancouver Office (V6B 6A7).
To succeed in this role, you must be highly customer-focused and have a strong understanding of patients' needs and preferences. You should be comfortable working in a fast-paced startup environment and be able to prioritize competing demands. Strong communication and interpersonal skills are essential, as is the ability to analyze data and use it to inform decision-making.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Provide excellent customer service to patients through various phone, email, and chat channels.
- Respond to inquiries and resolve patient issues (patients and physicians) in a timely and professional manner.
- Educate patients on the organization's services, policies, and procedures.
- Assist patients with account setup and management, including login issues, password resets, and billing questions.
- Escalate complex issues to appropriate departments for resolution.
- Maintain accurate records of patient interactions and follow up on outstanding issues.
- Identify opportunities to improve patient satisfaction and retention.
- Participate in training and professional development activities to stay up-to-date on company products and services.
- Collaborate with other departments, such as sales and marketing, to provide a seamless patient experience.
- Assist in scheduling patient appointments for scans
- Guide patients with their medical intake forms and troubleshoot related issues
- Act as a primary contact to manage and resolve incoming complaints with products or services
- Remain calm and use supportive language when dealing with upset patients and stressful situations
- Engage in new patient calls and milestone patient retention calls
- Use established systems and structures to record and report on patient satisfaction
- Have a willingness to take on other tasks and projects as they arise
What You’ll Bring
- Industry experience in customer support, service, and success is an asset
- You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
- You’re reliable and self-motivated - excited by fast-paced work, and can work well under pressure
- Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills - interpersonal and collaborative skills
- Ability to multitask and prioritize in a fast-paced environment.
- Professionalism - you will personify the welcoming face of our clinics and services
- Understanding and exhibiting a high emphasis on patient privacy and confidentiality
- Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount.
- Ability to work flexible hours, including weekends and holidays.
- You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- The hourly rate for this role ranges from $25-$30 in local currency depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
Patient Experience Representative
Share this job
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We are looking for a Patient Experience Representative to join our growing team! based out of our Vancouver Head Office or Toronto Office.
This is a crucial role for our Patient Experience team - you will support sales, patient care and retention efforts by assisting with incoming inquiries and requests. As a Patient Experience Representative in a company that values patient experience, you will play a key role in shaping and improving the patient experience, providing exceptional customer service to patients and ensuring they have a positive experience. Our patients’ well-being is our top priority!
This is a 6-month contract role with the potential for extension or conversion to full-time, depending on business needs and performance. This position follows a hybrid schedule, with in-office work required once per week at our Vancouver Office (V6B 6A7).
To succeed in this role, you must be highly customer-focused and have a strong understanding of patients' needs and preferences. You should be comfortable working in a fast-paced startup environment and be able to prioritize competing demands. Strong communication and interpersonal skills are essential, as is the ability to analyze data and use it to inform decision-making.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Provide excellent customer service to patients through various phone, email, and chat channels.
- Respond to inquiries and resolve patient issues (patients and physicians) in a timely and professional manner.
- Educate patients on the organization's services, policies, and procedures.
- Assist patients with account setup and management, including login issues, password resets, and billing questions.
- Escalate complex issues to appropriate departments for resolution.
- Maintain accurate records of patient interactions and follow up on outstanding issues.
- Identify opportunities to improve patient satisfaction and retention.
- Participate in training and professional development activities to stay up-to-date on company products and services.
- Collaborate with other departments, such as sales and marketing, to provide a seamless patient experience.
- Assist in scheduling patient appointments for scans
- Guide patients with their medical intake forms and troubleshoot related issues
- Act as a primary contact to manage and resolve incoming complaints with products or services
- Remain calm and use supportive language when dealing with upset patients and stressful situations
- Engage in new patient calls and milestone patient retention calls
- Use established systems and structures to record and report on patient satisfaction
- Have a willingness to take on other tasks and projects as they arise
What You’ll Bring
- Industry experience in customer support, service, and success is an asset
- You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
- You’re reliable and self-motivated - excited by fast-paced work, and can work well under pressure
- Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills - interpersonal and collaborative skills
- Ability to multitask and prioritize in a fast-paced environment.
- Professionalism - you will personify the welcoming face of our clinics and services
- Understanding and exhibiting a high emphasis on patient privacy and confidentiality
- Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount.
- Ability to work flexible hours, including weekends and holidays.
- You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- The hourly rate for this role ranges from $25-$30 in local currency depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
Manager PMO, GOC
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to support high-impact PMO initiatives in a collaborative and multicultural environment. We are looking for a PMO Manager who will:
- Lead and oversee the daily PMO operation, ensuring proper visibility, governance, and follow-up of projects and initiatives.
- Coordinate project tracking, including risks, issues, dependencies, deliverables, and executive reporting across multiple initiatives.
- Design, maintain, and improve Power BI dashboards and reporting structures to support visibility and decision-making.
- Identify and implement process automation and operational optimization opportunities using automation and AI-driven solutions.
- Collaborate with regional and global stakeholders while supporting the development of the PMO team and fostering a culture of continuous improvement.
Skills and Experience
If this opportunity looks right for you, we are looking for candidates who have:
- Bachelor’s degree.
- Advanced English level (B2–C2).
- 2–3+ years of experience in PMO, project management, or project tracking roles.
- Experience leading, coordinating, or supporting small teams.
- Strong experience in reporting, data analysis, and initiative tracking.
- Advanced Power BI skills, including dashboard creation, maintenance, and analysis.
- Advanced Excel skills.
- Practical knowledge or applied interest in AI solutions for business processes.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process
For Mexico:
This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances.
For Colombia:
This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Please read our Privacy Notice for more information on how we process the information you provide.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
Project Manager, Digital Marketing
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Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role. #LI-MM1
A day in the life:
The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client. This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO).
This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion. They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment. Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives. As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality. They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.
Key Responsibilities:
- Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
- Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
- Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
- Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
- Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
- Provide regular updates and progress reports to internal teams and/or client stakeholders
- Conduct risk management and escalate internally within the account team to proactively mitigate issues
- Identify areas for improvement with internal and external processes along with possible solutions
Role Requirements:
- Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
- Strong proficiency with Asana as a work management platform
- CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
- Bachelor’s degree required
- Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
- Able to thrive in fast-paced environments and embrace change
- Professional approach and comfort with conflict management and mediation
- Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
- Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
- Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
- An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
- Self-starter with ability to think independently and work autonomously
Key Performance Indicators (KPIs)
- Consistent adoption of PMO templates and processes
- Documented time savings achieved through PM task/work ownership
- Projects/deliverables completed and delivered on-time
Most Important Things (MITs)
- Ensuring on-time delivery of all supported digital marketing deliverables
- Establishing operational and project management best practices on supported accounts
- Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
Project Manager, Digital Marketing
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Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role.
A day in the life:
The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client. This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO).
This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion. They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment. Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives. As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality. They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.
Key Responsibilities:
- Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
- Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
- Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
- Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
- Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
- Provide regular updates and progress reports to internal teams and/or client stakeholders
- Conduct risk management and escalate internally within the account team to proactively mitigate issues
- Identify areas for improvement with internal and external processes along with possible solutions
Role Requirements:
- Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
- Strong proficiency with Asana as a work management platform
- CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
- Bachelor’s degree required
- Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
- Able to thrive in fast-paced environments and embrace change
- Professional approach and comfort with conflict management and mediation
- Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
- Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
- Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
- An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
- Self-starter with ability to think independently and work autonomously
Key Performance Indicators (KPIs)
- Consistent adoption of PMO templates and processes
- Documented time savings achieved through PM task/work ownership
- Projects/deliverables completed and delivered on-time
Most Important Things (MITs)
- Ensuring on-time delivery of all supported digital marketing deliverables
- Establishing operational and project management best practices on supported accounts
- Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables
Benefits & Perks:
- Base salary + commission opportunities
- Medical Bonus
- 15 paid vacation days (PTO) per year
- Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
- Fully flex work environment: full-remote, in-office, or hybrid
- A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
- Employee Assistance Program (EAP)
- 17 observed Colombian national holidays + 2 mental health recharge days per year
- Legal benefits like Prima, Cesantias
- Paid Social Security
- Unlimited opportunities for growth & leadership within a rapidly growing firm
- Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
- Quarterly awards including prize money and recognition for outstanding performance
- Opportunities to be involved in company DEI initiatives
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
Paid Advertising Strategist
Share this job
Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role.
A day in the life:
- As the Paid Advertising Strategist, you are responsible for owning the execution, performance, and growth of campaigns within your book of business. You are oriented towards the clients’ business success, tying your efforts to the greater business goals. You are self-started and autonomously own your responsibilities. You work hand-in-hand with account leadership to ideate and evolve the strategy of your service within the broader media mix. You are responsible for owning reporting, optimizations, client communication, and execution of keyword research, ad copy development, bid optimizations, and routine campaign management, sometimes with the support of a Specialist. As the Strategist, you are excellent at providing insights and forward-thinking strategy to clients on an ongoing basis, and have a strong understanding of your service’s strategy and the levers to pull to drive performance
Responsibilities:
- Full ownership and execution of performance marketing via paid social & paid media native platforms
- Meta Ads, LinkedIn Ads, Google Ads, Youtube Ads, Bing Ads
- Effectively executing builds and production A-Z with redundancy across channels; facilitating production with Specialists on teams where applicable
- Lead execution of optimizations with regards to performance improvements relative to goals
- Manage all client budgets and/or advise on budget changes based on your expertise
- Effectively own strategic communication internally for client teams
- Proactive internal communication with team on performance, strategy, recommendations, deliverables, and action items; facilitating tactical needs with Specialist where applicable
- Weekly client progress recaps, outlining performance insights and future recommendations
- Excellent marketing and business strategy acumen
- Complete understanding of the marketing funnel and how to execute via paid social and paid media
- Full understanding of the eCommerce model and lead gen strategies
- Ability to navigate roadblocks and adapt strategy to changes in landscape to achieve desired results
- Ownership of performance reporting and strategy communication
- Execute performance reporting A-Z with excellent presentation creation capabilities
- Ability to leverage data to tell a story and articulate results to clients and key stakeholders with clear next steps
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
Role Requirements:
- 2-3 years of digital marketing experience. 1-2 years in agency setting
- Minimum 2 years of experience with Direct Response marketing; specifically in E-Commerce, Lead Gen or B2B
- Minimum 2 years of experience with Meta Ads for direct response campaigns
- Minimum 2 years of hands-on experience with Search Engine Marketing
- Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development
- Significant campaign management experience in one or more of the following additional campaign types: Performance Max, Standard Shopping, YouTube Ads, Display Advertising, Local campaigns & Bing Ads
- Proficiency in Google/Microsoft Office Suite(s)
- Proficiency in Google Analytics
- Strong understanding of full-funnel marketing and paid media’s place in the funnel
Other skills required:
- Strong written and verbal communication skills
- Strong organizational and project management skills
- Self-motivated individual with a strong desire to succeed
- Excellent interpersonal skills
- Strong work ethic and ability to learn quickly and independently
- Interested in a long-lasting relationship with a growing company
Key Performance Indicators (KPIs):
- $9.5k team-member EBITDA
- Maintain below 10% Client Churn Rate
- 5-7 Accounts
Most Important Things (MITs):
- Excellence in channel production and account performance
- Cross-channel collaboration
- Internal communication
Benefits & Perks:
- Base salary + commission opportunities
- Medical Bonus
- 15 paid vacation days (PTO) per year
- Fully flex work environment: full-remote, in-office, or hybrid
- Employee Assistance Program (EAP)
- 17 observed Colombian national holidays + 2 mental health recharge days per year
- Legal benefits like Prima, Cesantias
- Paid Social Security
- Unlimited opportunities for growth & leadership within a rapidly growing firm
- Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
- Quarterly awards including prize money and recognition for outstanding performance
- Opportunities to be involved in company DEI initiatives
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
Programmatic Media Strategist
Share this job
Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role
A day in the life:
- The Programmatic Strategist is responsible for owning the execution, performance, and growth of programmatic within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of all programmatic media channel activations, with the support of a specialist team. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance
Responsibilities:
- Strategic Collaboration: Work closely with specialists, planning teams, marketing sciences and account teams to develop and execute programmatic strategies effectively
- Campaign Development and Management: Create and onboard new programmatic accounts and campaigns within self-serve DSPs (Demand-Side Platforms) with hands-on-key activationTake ownership of managing campaigns across various programmatic channels, including mobile, display, video, CTV, DOOH and audio
- Identifying audience + data partners for addressable campaigns
- Curate and negotiate media inventory with high priority vendors and networks
- Client Management:
- Lead programmatic communications as subject matter expert
- Monitor account pacing documentation, accounting requirements and deliverable tracking
- Data Integration: Collaborate with the marketing and analytics teams to integrate reporting APIs and ingest daily campaign dataPerformance Monitoring:Actively monitor campaign Key Performance Indicators (KPIs) through reporting tools.
- Insights and Analysis: Regularly deliver campaign insights and analysis to the lead strategist on a weekly basis.
- Operational Support: Ownership of department operations for respective clients, such as trafficking, pixel creation, A/B test set ups
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
Role Requirements:
- In-depth knowledge and hands-on-key experience with programmatic advertising platforms, demand-side platforms (DSPs), supply-side platforms (SSPs), and ad exchanges
- Proficiency in data analysis and the ability to interpret campaign performance metrics, optimize campaigns, and make data-driven decisions
- Understanding of digital marketing principles and strategies across various channels, including mobile, display, video, OTT, CTV, and audio
- Proficient in ad creative best practices (formats, specs, messaging) and audience targeting techniques (demographics, behavioral targeting, retargeting) across various platforms and within the DSP
- Excellent communication, collaboration and organizational skills to work effectively with cross-functional teams, clients, and vendors
- Strong attention to detail in setting up, monitoring, and managing programmatic campaigns
- Familiarity with ad tech tools and platforms, including ad servers, ad verification tools, and ad trafficking systems
Key Performance Indicators (KPIs)
- Below 10% Client Churn Rate
- Range of the number of accounts (7-8)
- Achieve client spend thresholds and meet or exceed industry performance benchmarks by at least 95%
- 100% completion on client deliverables
Most Important Things (MITs)
- Understanding the client’s business model and desired outcomes in order to align with the strategy of the account
- Paid Advertising account performance and health of the account
- Client retention, sentiment and growth
- Paid advertising production and completion of tasks on time based on deadlines set by team/client
- Collaboration with international team members on production work
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
Programmatic Media Strategist
Share this job
Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role
A day in the life:
- The Programmatic Strategist is responsible for owning the execution, performance, and growth of programmatic within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of all programmatic media channel activations, with the support of a specialist team. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance
Responsibilities:
- Strategic Collaboration: Work closely with specialists, planning teams, marketing sciences and account teams to develop and execute programmatic strategies effectively
- Campaign Development and Management: Create and onboard new programmatic accounts and campaigns within self-serve DSPs (Demand-Side Platforms) with hands-on-key activationTake ownership of managing campaigns across various programmatic channels, including mobile, display, video, CTV, DOOH and audio
- Identifying audience + data partners for addressable campaigns
- Curate and negotiate media inventory with high priority vendors and networks
- Client Management:
- Lead programmatic communications as subject matter expert
- Monitor account pacing documentation, accounting requirements and deliverable tracking
- Data Integration: Collaborate with the marketing and analytics teams to integrate reporting APIs and ingest daily campaign dataPerformance Monitoring:Actively monitor campaign Key Performance Indicators (KPIs) through reporting tools.
- Insights and Analysis: Regularly deliver campaign insights and analysis to the lead strategist on a weekly basis.
- Operational Support: Ownership of department operations for respective clients, such as trafficking, pixel creation, A/B test set ups
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
Role Requirements:
- In-depth knowledge and hands-on-key experience with programmatic advertising platforms, demand-side platforms (DSPs), supply-side platforms (SSPs), and ad exchanges
- Proficiency in data analysis and the ability to interpret campaign performance metrics, optimize campaigns, and make data-driven decisions
- Understanding of digital marketing principles and strategies across various channels, including mobile, display, video, OTT, CTV, and audio
- Proficient in ad creative best practices (formats, specs, messaging) and audience targeting techniques (demographics, behavioral targeting, retargeting) across various platforms and within the DSP
- Excellent communication, collaboration and organizational skills to work effectively with cross-functional teams, clients, and vendors
- Strong attention to detail in setting up, monitoring, and managing programmatic campaigns
- Familiarity with ad tech tools and platforms, including ad servers, ad verification tools, and ad trafficking systems
Key Performance Indicators (KPIs)
- Below 10% Client Churn Rate
- Range of the number of accounts (7-8)
- Achieve client spend thresholds and meet or exceed industry performance benchmarks by at least 95%
- 100% completion on client deliverables
Most Important Things (MITs)
- Understanding the client’s business model and desired outcomes in order to align with the strategy of the account
- Paid Advertising account performance and health of the account
- Client retention, sentiment and growth
- Paid advertising production and completion of tasks on time based on deadlines set by team/client
- Collaboration with international team members on production work
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
Programmatic Media Strategist
Share this job
Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role
A day in the life:
- The Programmatic Strategist is responsible for owning the execution, performance, and growth of programmatic within their book of business. They are oriented towards the clients’ business success, tying their efforts to the greater business goals. They are self-starters and autonomously own their responsibilities. The Strategist works hand-in-hand with account leadership to ideate and evolve the strategy of their service within the broader media mix. They are responsible for owning reporting, optimizations, client communication, and execution of all programmatic media channel activations, with the support of a specialist team. The Strategist is excellent at providing insights and forward thinking strategy to clients on an ongoing basis, and has a strong understanding of their service’s strategy and the levers to pull to drive performance
Responsibilities:
- Strategic Collaboration: Work closely with specialists, planning teams, marketing sciences and account teams to develop and execute programmatic strategies effectively
- Campaign Development and Management: Create and onboard new programmatic accounts and campaigns within self-serve DSPs (Demand-Side Platforms) with hands-on-key activationTake ownership of managing campaigns across various programmatic channels, including mobile, display, video, CTV, DOOH and audio
- Identifying audience + data partners for addressable campaigns
- Curate and negotiate media inventory with high priority vendors and networks
- Client Management:
- Lead programmatic communications as subject matter expert
- Monitor account pacing documentation, accounting requirements and deliverable tracking
- Data Integration: Collaborate with the marketing and analytics teams to integrate reporting APIs and ingest daily campaign dataPerformance Monitoring:Actively monitor campaign Key Performance Indicators (KPIs) through reporting tools.
- Insights and Analysis: Regularly deliver campaign insights and analysis to the lead strategist on a weekly basis.
- Operational Support: Ownership of department operations for respective clients, such as trafficking, pixel creation, A/B test set ups
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
Role Requirements:
- In-depth knowledge and hands-on-key experience with programmatic advertising platforms, demand-side platforms (DSPs), supply-side platforms (SSPs), and ad exchanges
- Proficiency in data analysis and the ability to interpret campaign performance metrics, optimize campaigns, and make data-driven decisions
- Understanding of digital marketing principles and strategies across various channels, including mobile, display, video, OTT, CTV, and audio
- Proficient in ad creative best practices (formats, specs, messaging) and audience targeting techniques (demographics, behavioral targeting, retargeting) across various platforms and within the DSP
- Excellent communication, collaboration and organizational skills to work effectively with cross-functional teams, clients, and vendors
- Strong attention to detail in setting up, monitoring, and managing programmatic campaigns
- Familiarity with ad tech tools and platforms, including ad servers, ad verification tools, and ad trafficking systems
Key Performance Indicators (KPIs)
- Below 10% Client Churn Rate
- Range of the number of accounts (7-8)
- Achieve client spend thresholds and meet or exceed industry performance benchmarks by at least 95%
- 100% completion on client deliverables
Most Important Things (MITs)
- Understanding the client’s business model and desired outcomes in order to align with the strategy of the account
- Paid Advertising account performance and health of the account
- Client retention, sentiment and growth
- Paid advertising production and completion of tasks on time based on deadlines set by team/client
- Collaboration with international team members on production work
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio’s next MDM Data Specialist
About the job
We are looking for a detail-oriented Data Steward to own the integrity of our enterprise data. In this role, you will be the frontline defender of Data Quality, implementing rigorous monitoring and remediation processes to eliminate silos. You will manage the lifecycle of our master data, ensuring compliance with Data Governance policies while working directly with technical teams to optimize our MDM hubs. If you have a passion for precision and thrive on organizing complex information, you’ll fit right in.
Responsibilities
In this role, you’ll:
- Manage and maintain the "Golden Record" for core data domains (Customer and Product), including resolving data conflicts and duplicates.
- Manage data hierarchies, relationships, and cross-system mapping.
- Oversee the matching and merging process to improve consolidation of data.
- Establish, measure and monitor Data Quality KPIs (Accuracy, Completeness, Timeliness, Consistency)
- Perform root-cause analysis on data discrepancies and lead remediation efforts.
- Design and implement automated data profiling, validation and cleansing processes.
- Support the development of data governance standards, policies, and business rules.
- Document data lineage, business glossaries, and data dictionaries.
- Facilitate data stewardship activities across business units
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 3-5 years of experience in data management, data stewardship, or related roles.
- Strong SQL skills for data profiling and analysis.
- Strong understanding of Master Data Management concepts and best practices
- Experience with data quality tools and methodologies
- Familiarity with data visualization tools to report on data quality metrics.
- Proficient understanding of data lifecycle management and data modeling concepts.
- Excellent communication skills in English; the ability to explain technical data issues to non-technical stakeholders.
Desired:
- Familiarity with MDM platforms (Informatica, Reltio, Stibo, etc.)
- Foundation in Data Governance methodologies and foundations
- Experience with Cloud Data Warehouses (Snowflake, BigQuery, or Databricks).
- Knowledge of industry-specific data standards.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as our next Staff Software Engineer in the Enterprise AI Engineering team.
About the job
Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.) Our platform is designed to support a multitude of business functions by deploying intelligent agentic solutions that automate complex workflows and deliver unprecedented user experiences. We're building the future of work at Twilio, and this role offers the opportunity to be at the forefront of enterprise AI innovation. This role focuses specifically on transforming how Twilio's Customer Support organization operates through AI-powered tools and agentic products.
We are looking for Full-Stack Engineers who view AI as a fundamental shift in the software development lifecycle of engineering products and the delivery of beautiful, engaging user experiences. This is an opportunity to deliver innovative software products and solutions across every business function in the company such as Sales, Marketing, GTM, HR, Finance and Legal.
Joining this team means building production grade, full-stack AI applications. You won’t just be wrapping APIs; you will be engineering the entire lifecycle of agentic applications.
As a Staff Software Engineer within Enterprise AI, you are the technical heartbeat of our products. Your role is to bridge the gap between bleeding-edge AI research and robust, full-stack production systems.
Responsibilities
In this role, you’ll:
- Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
- Drive the development of sophisticated, stateful web applications. You will oversee the integration of complex React-based front-ends with backend modular services, ensuring a seamless UI experience.
- Serve as developer leader in distributed systems, data technologies, with strong software engineering skills.
- Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
- Mentor and elevate a team of high-performing engineers. You don’t just write great code; you foster a culture of technical excellence, helping senior and mid-level engineers level up through deep-dive code reviews and architectural workshops.
- Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
- Continuously adapt to the evolving JavaScript ecosystem to maximize engineering efficiency.
- Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role.
- Experience with full-stack development building web apps, using modern programming languages such as JavaScript, Typescript or React.
- Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.
- Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines.
- Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
- Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.
- Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.
Desired:
- Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus.
- Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure).
Location
This role will be remote and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Delivery Project Manager (L3).
About the job
This position is needed to drive the tactical execution and operational delivery of complex cross-functional projects within Global Operations.
As a Delivery Manager, you are the engine of project execution, transforming strategic vision into operational reality. You bridge the gap between business intent and technical execution, ensuring every initiative moves through the lifecycle with precision and speed. By partnering with Enterprise Technology and being the voice of Global Operations, you ensure our projects are predictable, transparent, and high-impact, serving as the primary advocate for operational excellence and seamless product rollouts.
Responsibilities
In this role, you’ll:
- Translate abstract business needs into actionable, prioritized requirements by conducting end-to-end discovery and ensuring both the impact and outcomes of the project are documented.
- Cultivate deep partnerships across the Global Operations ecosystem, specifically Global Customer Services, Global Customer Support Operations, and Onboarding & Compliance,to ensure project scalability and total operational readiness.
- Drive project momentum by maintaining accountability for timelines and holding cross-functional partners to deadlines while adapting to shifting business capacity.
- Identify and mitigate risks by serving as an "early warning system," mapping complex dependencies across Enterprise Technology and Global Operations to protect the critical path.
- Generate high-signal, low-noise weekly status updates and maintain rigorous project documentation within Airtable to ensure long-term auditability and stakeholder alignment.
- Coordinate launch synchronization between Enterprise Technology releases and Global Operations enablement, ensuring technical deliverables map perfectly to business-facing launch dates.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Experience: 5+ years of experience in Project Management, Program Management, or Delivery Management within a fast-paced technology or operations environment.
- Technical Literacy: Proven ability to translate complex technical constraints into business tradeoffs and communicate effectively with Engineering and Product teams.
- Execution Skills: Demonstrated expertise in managing end-to-end project lifecycles, including business requirements gathering (BRD), UAT coordination, and launch enablement.
- Tooling Proficiency: Advanced experience using project management and tracking tools (e.g., Airtable, Jira, or Asana) to maintain high-integrity documentation.
Desired:
- Operational Context: Previous experience working closely with Global Operations functions such as Global Customer Services, Global Customer Support Operations, or Onboarding & Compliance.
- PMP, or another program management certification
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Central hours (9am to 6pm CT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
- Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
- Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
- Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
- Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 4+ years of relevant experience
- Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
- Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
- Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
- High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
- Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
- Have an inquisitive mind to understand how things work
- Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
- Excellence in task prioritization and evaluation of situational urgency.
- Interest in utilizing customer feedback to identify and drive improvements in our products.
- Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
- Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
- Experience in managing dedicated customer accounts.
Desired:
- Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Colombia, providing support during 9am to 6pm Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Engagement Manager
About the job
The Enterprise Engagement team in ET is the single intake and engagement point between ET and the rest of Twilio. The team leads the relationship with all internal stakeholders to understand the largest business problems facing Twilio and partners with the Product Management and Business System Analyst teams to analyze and identify solutions. Fundamentally, Engagement Managers ensure ET is building solutions for the most crucial business problems to transform the business and achieve the goal of profitability.
We are looking for someone who is passionate about understanding large problems, capable of working with leaders across multiple teams, and thrives in an environment with cross functional collaboration. As an Engagement Manager you will have the opportunity to work with leaders across Twilio, while also managing the relationship with teams internal to ET.
Responsibilities
In this role, you’ll:
- Serve as the primary point of contact for key stakeholders across the enterprise, building and maintaining strong relationships with individual leaders and their teams.
- Be responsible for the analysis of business problems to determine if they are value driven to warrant continued analysis of a solution.
- Manage relationships with internal ET teams, including Product Management, Business Analysis, and Agile Services to drive problem statements through solution analysis and management of a business roadmap.
- Own the interaction between ET and Twilio stakeholders, acting as a conduit of questions on business problems and analysis of ROI, as well as managing stakeholder expectations on SLAs and next steps.
- Proactively communicate the business problems and trends you are hearing from your stakeholders to the wider Enterprise Engagement team to ensure any larger impact is understood quickly.
- Monitor and report on key metrics resulting from the solutions provided to your stakeholders, ensuring continued alignment to OKRs, Security improvements, and overall business transformation.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- You understand the difference between identifying a problem vs a solution, and always push to first understand the underlying issues.
- You get excited to be the voice of your stakeholder and in doing so, you strive to understand the challenges they face.
- You are comfortable communicating good and bad news to leaders and peers to avoid surprises.
- You focus on the problems at hand and you stay calm when facing challenges.
- Solid understanding of Business Analysis and Product Ownership with demonstrated ability to produce relevant artifacts, including business impact assessments and portfolio level roadmaps.
- Strong technically and can converse credibly with talented engineers.
- You are flexible and able to adapt to changes and holistically consider the impact of the change.
- You are a teammate with a high level of integrity and a desire to assist your team.
- You’re resourceful - you might not have all the answers, but you know how to find them.
- You have strong written and verbal communication skills in English (Advanced or Bilingual level).
Desired:
- 7+ years of experience in a customer-facing role, preferably in a technology or software company (customers can be internal or external).
- Experience working with leaders across teams within an organization, from Directors to C-suite level executives.
- Demonstrated insight showing you build processes where it's needed, and know how to cut through bureaucracy when it's inefficient, but also how to create structure when appropriate.
- Strong problem-solving skills and the ability to think strategically to navigate challenging cross functional projects.
- Experience with Scrum practices is a plus, but not required.
Location
This role will be remote, and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as our next Manager, Personalized Support (LATAM)
About the job
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
Responsibilities
In this role, you’ll:
- Lead a team of Personalized Support Engineers (PSEs) who support our strategic customers. The team’s role is to assist the TAMs and customers to resolve a mixture of technical problems, deliver proactive guidance to provide added value through the use of Twilio technologies and be the champion for the customer within Twilio.
- As the Personalized Support Manager, you will be their coach and leader; bringing out the best in each of your team members with keen interest in their overall well being.
- You are constantly looking for ways to improve support operations and areas that our PSEs can improve to provide our customers with the highest level of support possible. You are ready to own and drive procedural changes of internal support processes and initiatives.
- You will also be working alongside our Personalized Support Managers who manage Technical Account Managers (TAMs). You will hire and train new employees to supplement existing resources as needed while all the time raising the bar on the standard of excellence. You will foster a strong culture of collaboration and customer empathy in the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 6+ years of experience as part of a support or operations team in a software or SaaS company.
- 4+ years experience leading a technical support team in a software or SaaS company.
- Experience coaching Technical Support Engineers in providing best-in-class customized proactive and reactive support to customers.
- Exceptional emotional intelligence, interpersonal communication and professional writing skills.
- Demonstrated history of driving customer issue resolutions including escalation management, and coordination with internal operational teams.
- Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.)
- Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements.
- Diplomacy in uncertain situations with an analytical and process driven solution approach.
Desired:
- Knowledge of networking protocols, standards, troubleshooting and cloud computing.
- Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as Twilio’s next Onboarding Operations Specialist 1
About the job
Twilio is seeking an RCS (Rich Communication Services) Onboarding Operations Specialist (L1) to join our global Onboarding and Compliance team. This is an entry-level position dedicated to offering white glove service to our customers as they navigate the RCS landscape. Beyond simply processing applications, you will provide high-touch, proactive guidance, acting as a trusted partner to lead customers through complex carrier requirements and technical hurdles. Your primary focus is to ensure industry compliance and operational excellence, providing a seamless and secure experience that maintains the reliability of Twilio’s communications ecosystem.
The Onboarding and Compliance team plays a critical role in maintaining trust and reliability within Twilio’s ecosystem by safeguarding against fraudulent activity and streamlining the user journey. Your work will directly impact businesses by helping them navigate the sophisticated technical and regulatory landscape of RCS onboarding, ensuring they can connect with their customers efficiently and safely across our global communications network.
Responsibilities
In this role, you’ll:
- Review RCS applications and assess use cases to ensure they meet North American and international carrier regulations and prevent fraud.
- Monitor regulatory changes and provide proactive guidance, assisting teams and customers with onboarding and compliance best practices.
- Handle escalations, working cross-functionally across teams to resolve issues efficiently.
- Perform quality assurance (QA) checks on AI-generated and agent-reviewed decisions to ensure accuracy and compliance.
- Maintain and update documentation, ensuring accuracy and alignment with industry standards.
- Wear the Customer’s Shoes – Offer white glove service to provide a seamless onboarding experience for customers, delivering high-quality support via Zendesk, ServiceNow, and Slack.
- Draw the Owl – Identify inefficiencies, propose solutions, and enhance workflows and compliance processes.
- Ruthlessly Prioritize – Manage high-volume inquiries, balance multiple priorities, and ensure SLAs are consistently met.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Availability to work Monday-Friday, 8:00 AM – 5:00 PM CT or 9:00 AM – 6:00 PM CT.
- Ability to work remotely, demonstrating strong time management, self-discipline, and reliability.
- Strong verbal and written communication skills, with the ability to convey information clearly and professionally.
- 1-2 years of experience in operations and support, with the ability to apply codes of conduct and best practices to daily work to ensure industry compliance.
- A customer-first mindset, with a focus on providing high-quality support and ensuring a smooth experience.
- Must be highly collaborative and a team player, comfortable working cross-functionally, independently, and within a team in a fast-paced environment.
- Ability to prioritize tasks, manage workloads efficiently, and meet deadlines.
- Attention to detail, especially in reviewing documents, assessing risks, and following procedures.
- Quick adaptability to new systems, workflows, and evolving business needs.
- Self-motivated, open to feedback, and eager to learn and grow.
- Willingness to take on new challenges and responsibilities as business needs change.
Desired:
- Familiarity with Google Workspace and Microsoft 365.
- Experience using ServiceNow, Zendesk, Slack, or similar tools for communication and workflow management.
- Exposure to compliance-related tasks.
- Basic knowledge of quality assurance or experience following process documentation.
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- Experience in project coordination or assisting with administrative tasks.
- Familiarity with RCS Industry Guidelines and Best Practices in North America.
Location
This role will be based remotely in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as our next Technical Support Expert 2
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you’ll:
- Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
- Assess the nature of product or service issues and resolve a variety of complex support problems.
- Log customer interactions and tag/categorize issues accordingly.
- Resolve a monthly volume of tickets consistent
- Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
- Identify ways to improve existing processes and procedures.
- Mentor newer members of the Customer Support team with customer issues.
- Contribute content to knowledge base to support team and customer enablement
- Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed
- Incident report and On Call
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
- A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
- Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
- Strong, creative problem solving skills
- Quick learner, willing to take initiative, and has great follow through
- A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
- A high-energy, optimistic outlook and positive attitude
- An empathetic approach to troubleshooting and customer service
- A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
- Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
- Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
- Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
- Experience with incident communication and on-call.
- Experience with the following:
- Supporting Email (or similar) REST API’s
- Email Deliverability
- JIRA/Confluence Experience (a plus)
- Snowflake
- Terminals (command prompt)
Desired:
- Reading/Debugging HTML (a plus)
- SQL (a plus)
- Snowflake & Splunk (a plus)
- Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
- Postman or other APIs client
- Zendesk is preferable
Location
This role will be based in Colombia, Remote.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Sr. Account Director
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Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role.
A day in the life:
As a Senior Account Director, you’ll be responsible for working with clients in the Healthcare division. You will have a broad and varied background with hands-on experience across many digital marketing channels and tools. This role will work to drive performance through integrated marketing tactics across paid, owned and earned channels. As a seasoned business consultant, the Senior Account Director will guide and counsel clients on how marketing tactics can drive business outcomes. The Senior Account Director will manage direct reports and lead cross-functional account teams of highly-talented marketers by working closely to optimize their efforts and provide strategic guidance. In collaboration with Account Managers, they will spearhead service expansions, manage media, craft testing roadmaps and lead tactical pivots when necessary. Additionally, you will demonstrate exceptional leadership by gaining trust and providing unmatched strategic insight to their cross-functional account teams. Within the Client Services department, the Senior Account Director will also be responsible for leading key initiatives within the team such as talent acquisition, training or product quality. This is an exciting role for a seasoned digital marketer seeking an opportunity to lead innovative, growth-oriented marketing campaigns.
Responsibilities:
- Client-centric Communication: Establishes a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to review holistic business performance, gauge sentiment, solicit feedback and share additional opportunities to support the business goals
- Marketing Strategy: Leads the cross-functional account teams with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrates proficiency in cross-channel media planning and testing roadmaps, including the connection of a client’s product, audience and media
- Client Performance & Results: Ensures that at least 75% of their client roster is hitting their goals/forecast targets within the partnership.
- Data-driven Insights: Leverages data and analytics, such as first-party data tools like Google Analytics and Looker Studio, to identify strategic opportunities; Translates learnings into clear and concise reporting with actionable next steps
- Measurement Frameworks: Uses overlapping datasets to find the truth and make better marketing decisions; Prioritizes business metrics to guide strategy and budgets; Leverages platform or attribution metrics to inform tactical daily optimizations; Uses incrementality to validate when needed
- Team Coaching and Development: Leads by example and practices servant leadership; Delivers timely, specific feedback to team members to up-level business acumen and connect the marketing objectives to business objectives
- Existing Account Manager Support: Shadows and provides coaching and feedback to new hires within the first 90 days and/or existing Account Managers to ensure high product quality and assist in coaching any skill gaps
- Client Portfolio: Manages a diverse set of clients totaling with specific target monthly recurring revenue
- Client Retention: Leads the contract renewal strategy by following the established client renewal process and timelines. Takes a proactive approach to the process, beginning at least 90 days in advance of the contract expiration date by preparing the presentation and proposal development alongside the Account Manager to extend client partnerships. Reviews and analyzes client contracts on a regular basis to ensure goals are on target
- Service Expansions: Works with the Account Manager and the internal account team to identify additional strategies to improve performance and expand client partnerships.
- Own the strategic coaching and development of Account Managers and Resource Team leads, ensuring teams can independently connect channel execution to client business outcomes and confidently lead client conversations
- Elevate client-facing excellence across accounts, coaching teams on storytelling, executive presence, and emotional intelligence to deliver clear, polished recommendations
- Scale team capability and consistency, developing AMs as strategic leaders, reinforcing shared expectations across accounts, and balancing client demands with team capacity to drive sustainable performance.
- Department Operations: Plays an active role in supporting key department initiatives such as recruitment, staffing, training, onboarding and more
- Specialty Focus Area: Identifies a focus area within the department that aligns with the individual’s skill set; Creates a roadmap alongside the Account Manager to enhance and optimize that focus area (e.g., Training, Reporting, Talent Acquisition)
- Responsible for other tasks and projects as assigned by Client Services department leadership, as needed
- Employ AI technologies to enhance and optimize business processes
Role Requirements:
- Bachelor's Degree in Marketing, Communication or related discipline
- 10+ years cross-channel digital marketing experience, including: strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
- Proven track record of delivering high customer satisfaction scores through NPS or similar retention metrics
- Strong understanding of paid media, particularly Google Ads and Meta Ads
- Working knowledge of SEO, Analytics, and Creative workflows and deliverables
- Experience speaking to business-level metrics such as LTV:CAC, ROAS, etc.
- Proficiency in establishing goals for clients and validating forecast scenarios to show a path to goal
- Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
- Ability to quickly build rapport and develop relationships with executive-level points of contact
- Desire to work in a role that functions as both a marketing consultant and a business consultant for clients
- Highly dependable individual who thrives in a fast-paced environment and is a self-starter; Emanates high energy and a positive attitude
- Entrepreneurial spirit with a passion for problem-solving, continued learning and personal growth
Key Performance Indicators (KPIs)
- Division ETCR or Expansion to Churn Ratio (as established quarterly)
- Division Team Retention Rate of 90%+
- Client Retention Rate of Book of 96%+
- Deliverable timeliness: 95% on time delivery
- NPS for Account Director Portfolio (8 or above)
- MRR: $100k+ monthly revenue
Most Important Things (MITs)
- Team Coaching and Development
- Marketing Strategy, Development and Execution
- Client Retention and Client Revenue Growth
Benefits & Perks:
- Base salary + commission opportunities
- Prepaid Medicine Plan
- 15 paid vacation days (PTO) per year
- Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
- Fully flex work environment: full-remote, in-office, or hybrid
- A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
- Employee Assistance Program (EAP)
- 17 observed Colombian national holidays + 2 mental health recharge days per year
- Legal benefits like Prima, Cesantias
- Paid Social Security
- Unlimited opportunities for growth & leadership within a rapidly growing firm
- Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
- Quarterly awards including prize money and recognition for outstanding performance
- Opportunities to be involved in company DEI initiatives
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
Digital Strategy Planning & Execution Senior Associate
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
The Digital Strategy Planning & Execution Senior Associate role focuses on the comprehensive development and execution of digital advertising strategies. This position is crucial for ensuring precise planning, implementation, and monitoring of campaigns, directly leading to the success of digital media buying and the achievement of marketing objectives. The primary impact of this role lies in optimizing campaign performance, generating valuable insights for decision-making, and ultimately contributing significantly to brand growth through digital channels.
Skills and Experience:
- Role: Digital Strategy Planning & Execution Senior Associate. Leads and executes digital advertising strategies to ensure brand success and growth.
- Mission: Develop and manage digital media strategies, guaranteeing planning, execution, and monitoring to achieve objectives.
- Requirements: Professional degree in Marketing or related fields. Minimum 2 years of experience on digital media platforms. Proficiency in Facebook Business Manager, Excel, PowerPoint, Looker Studio, Google Ads, and GA4.
- Functions & Results: Media plan creation, campaign optimization, KPI management, and reporting. Objective: high ad performance and achievement of advertising goals
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaData Analytics & Business Intelligence (BI) Manager
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About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Role Summary and Impact
The Insights & Analytics Senior Associate is fundamental in ensuring the integrity and visualization of marketing data, by implementing technical measurement architectures and automating processes. Their mission is to transform raw data from various platforms into dynamic reporting ecosystems and high-impact dashboards, facilitating the extraction of real-time insights. This role directly impacts data traceability, the reduction of report update times, and the generation of findings that optimize campaign efficiency and client business, through strategic visualization and signal analysis.
Skills and Experience:
- Central Role in Marketing Data: Ensure the integrity, flow, and visualization of marketing data to transform raw information into dynamic and functional dashboards, enabling real-time insight extraction.
- Quantitative Experience and Background: Possess a minimum of 2 years of experience and a professional degree in Engineering (Systems, Data, Industrial), Statistics, or Mathematics, ideally complemented by certifications in Google Analytics, Cloud, or visualization.
- Advanced Technical Proficiency: Essential advanced handling of SQL and Python, experience in Cloud environments (GCP/AWS), deep knowledge of platforms such as GT4, GTM, and ad-tech, in addition to high proficiency in dashboarding tools like Looker Studio and Power BI.
- Business Impact and Key Skills: Ability to generate findings that optimize campaign efficiency and client business, working with agile methodologies and demonstrating extreme attention to detail.
Soft Skills:
- Assertive communication to translate technical concepts into business language.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaPlease note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Ubicación: Bogotá, Colombia (Modelo Híbrido)
Nota: Requerimos disponibilidad para asistir a la oficina 2 veces al mes para actividades de integración y gestión documental física.
Sobre el Rol
Como HR Intern, serás el soporte fundamental para que las operaciones diarias de Recursos Humanos en Bogotá funcionen sin fricciones. Este es un rol operativo con un fuerte enfoque en atención al cliente interno y aseguramiento de procesos (Compliance).
Serás el primer punto de contacto para nuestros Monks en temas de beneficios y políticas, asegurando que toda la documentación legal, migratoria y de salud ocupacional esté al día, bajo los más altos estándares de seguridad de la información.
Responsabilidades Clave
- Atención al cliente: Responder consultas internas sobre beneficios, programas de bienestar y políticas de la empresa con una actitud proactiva y resolutiva.
- Gestión Operativa de Novedades: Apoyar en el procesamiento de solicitudes de vacaciones, licencias y mantener los expedientes digitales de los empleados 100% actualizados.
- Compliance y Seguridad de Datos: Aplicar controles de acceso a información sensible, garantizando que los datos personales se manejen bajo estrictas normas de confidencialidad y apoyando en planes de recuperación de datos.
- Soporte Legal y Migratorio: Realizar seguimiento a procesos de visas y trámites de migración para talento internacional, además de gestionar la documentación necesaria para terminaciones de contrato.
- Seguridad y Salud en el Trabajo (SST): Apoyar los flujos de trabajo de SST, incluyendo la gestión de facturas de proveedores de salud y soporte administrativo en reuniones de comités (COPASST/Convivencia).
- Reporting Analítico: Preparar reportes periódicos (ej. estados de contratos por departamento) asegurando que la información sea precisa y se comparta solo con destinatarios autorizados.
¿Qué buscamos? (Tu perfil)
- Formación: Estudiante de niveles Técnico, Tecnológico o Universitario en Gestión Administrativa, Psicología, Ingeniería Industrial o áreas afines, con aval para iniciar práctica.
- Comunicación: Excelentes habilidades de comunicación verbal y escrita. El Inglés (Nivel B1 o superior) es un plus importante para navegar nuestros sistemas globales.
- Conocimiento Local: Entendimiento básico de la legislación laboral colombiana y prácticas generales de RR.HH.
- Dominio de Herramientas: Manejo fluido de Google Suite (Docs, Sheets, Drive, Slides).
- Atención al detalle: Rigurosidad extrema en el manejo de fechas y datos contractuales.
Discreción: Capacidad probada para manejar información altamente confidencial.
Servicio al Cliente: Disposición para ayudar y resolver dudas de los colaboradores de forma clara.
¿Qué ofrece Monks?
- Modalidad Híbrida: Flexibilidad para trabajar desde casa, con visitas estratégicas a la oficina en Bogotá (2 veces al mes).
- Experiencia en Compliance: Aprenderás cómo una multinacional de tecnología protege su información y cumple con normativas globales.
- Cultura Global: Exposición a procesos de una red creativa presente en más de 50 países.
- Crecimiento: Mentoría constante en un ambiente donde se valora la iniciativa y el orden.
#LI-BC1 #LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Paid Advertising Strategist
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Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role.
A day in the life:
- As the Paid Advertising Strategist, you are responsible for owning the execution, performance, and growth of campaigns within your book of business. You are oriented towards the clients’ business success, tying your efforts to the greater business goals. You are self-started and autonomously own your responsibilities. You work hand-in-hand with account leadership to ideate and evolve the strategy of your service within the broader media mix. You are responsible for owning reporting, optimizations, client communication, and execution of keyword research, ad copy development, bid optimizations, and routine campaign management, sometimes with the support of a Specialist. As the Strategist, you are excellent at providing insights and forward-thinking strategy to clients on an ongoing basis, and have a strong understanding of your service’s strategy and the levers to pull to drive performance
Responsibilities:
- Full ownership and execution of performance marketing via paid social & paid media native platforms
- Meta Ads, LinkedIn Ads, Google Ads, Youtube Ads, Bing Ads
- Effectively executing builds and production A-Z with redundancy across channels; facilitating production with Specialists on teams where applicable
- Lead execution of optimizations with regards to performance improvements relative to goals
- Manage all client budgets and/or advise on budget changes based on your expertise
- Effectively own strategic communication internally for client teams
- Proactive internal communication with team on performance, strategy, recommendations, deliverables, and action items; facilitating tactical needs with Specialist where applicable
- Weekly client progress recaps, outlining performance insights and future recommendations
- Excellent marketing and business strategy acumen
- Complete understanding of the marketing funnel and how to execute via paid social and paid media
- Full understanding of the eCommerce model and lead gen strategies
- Ability to navigate roadblocks and adapt strategy to changes in landscape to achieve desired results
- Ownership of performance reporting and strategy communication
- Execute performance reporting A-Z with excellent presentation creation capabilities
- Ability to leverage data to tell a story and articulate results to clients and key stakeholders with clear next steps
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
Role Requirements:
- 2-3 years of digital marketing experience. 1-2 years in agency setting
- Minimum 2 years of experience with Direct Response marketing; specifically in E-Commerce, Lead Gen or B2B
- Minimum 2 years of experience with Meta Ads for direct response campaigns
- Minimum 2 years of hands-on experience with Search Engine Marketing
- Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, and ad copy development
- Significant campaign management experience in one or more of the following additional campaign types: Performance Max, Standard Shopping, YouTube Ads, Display Advertising, Local campaigns & Bing Ads
- Proficiency in Google/Microsoft Office Suite(s)
- Proficiency in Google Analytics
- Strong understanding of full-funnel marketing and paid media’s place in the funnel
Other skills required:
- Strong written and verbal communication skills
- Strong organizational and project management skills
- Self-motivated individual with a strong desire to succeed
- Excellent interpersonal skills
- Strong work ethic and ability to learn quickly and independently
- Interested in a long-lasting relationship with a growing company
Key Performance Indicators (KPIs):
- $9.5k team-member EBITDA
- Maintain below 10% Client Churn Rate
- 5-7 Accounts
Most Important Things (MITs):
- Excellence in channel production and account performance
- Cross-channel collaboration
- Internal communication
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Power Digital
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
What are we looking for?
We are seeking a highly skilled and experienced Senior DevOps/Cloud Engineer/SRE with 7+ years of experience to become an integral part of our dynamic DevOps platform team. In this role, you will be instrumental in supporting cutting-edge AI SaaS and PaaS solutions.
Please note: This position may require participation in an on-call support rotation in the future.
Requirements
Technical Skills:
- Education: A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
- SDLC & CI/CD: 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: We also value experience with MLOps practices and their integration into CI/CD pipelines.
- Software Engineering: 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
- Networking & Operating Systems: Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
- Cloud Platforms: 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
- Infrastructure as Code (IaC): 5+ years of experience with IaC tools, primarily Terraform.
- Kubernetes: 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
- Database Management: Strong experience with PostgreSQL.
- Troubleshooting: Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
- AI-Specific Technologies (Preferred): Given our focus on AI solutions, experience with MLOps, Nvidia NIM and relevant Nvidia certifications would be a significant asset.
Observability: 5+ years of experience working with observability tools, and defining
Essential Non-Technical Skills:
- Requirements Elicitation: Ability to effectively gather and understand project requirements.
- Collaboration & Resilience: A highly collaborative team player with a resilient and proactive mindset.
- Organizational & Communication Skills: Self-organized with the ability to structure discussions effectively, ensuring focus and clarity.
- Documentation: Meticulous and thorough in creating clear, comprehensive documentation.
- Problem Solving: Adept at breaking down complex problems into manageable sub-tasks and defining actionable next steps.
- Language: English proficiency is mandatory.
#LI-Remote
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Role & Responsibilities:
In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media and display advertising.
This is a fast-paced assignment that requires impeccable production skills.
You’ll work as part of a dedicated global team of designers, illustrators, animators and art directors that produces world-class work.
The job is about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace.
Pixel perfectness is important. You safeguard quality at all times and work together with QA testers.
In addition to making images incredible, you’ll make sure that designs adhere to guidelines and are consistent across ad formats, dimensions and languages.
Requirements:
- You have 5+ years of experience.
- You have solid Photoshop, Indesign, Figma and Illustrator skills. Sketch skills are a plus
- You know how to keep your files, layers and folders super-organized, even if you’re a creative mess outside of Photoshop.
- You know how to work with dielines and different types of vendor specs for print projects.
- You can take charge of small and bigger tasks independently and provide supervision to other designers where needed.
- You can contribute to different stages of the production process, from setting styles and layouts to cutting formats and language versioning.
- Exceptional attention to detail, problem solving, and coping with rapid change is required.
- You’re always on the lookout for process efficiencies.
- You can handle repetitive tasks and stay focused.
- You’re well-versed in English and production tricks.
- You’re a clear communicator and are happy to work with designers from all over the world.
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
As a key member of the Quality Assurance team, you will be responsible for ensuring the reliability, performance, and security of our software products. You will design, develop, and execute comprehensive test plans that allow our development teams to ship high-quality code with confidence and speed.
Key Responsibilities
- Quality Strategy: Develop and implement robust test strategies and test cases for new and existing features.
- Test Automation: Design, write, and maintain automated test scripts (UI and API) to increase testing efficiency and coverage.
- Agile Collaboration: Participate in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) to provide "QA perspective" from the start of the development cycle.
- Defect Management: Identify, document, and track software defects to resolution using bug-tracking tools (e.g., Jira).
- Cross-Functional Communication: Communicate effectively with developers, product owners, and stakeholders to clarify requirements and report on software health.
- CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality and rapid feedback loops.
- Root Cause Analysis: Perform thorough regression testing and root cause analysis when bugs are identified in production.
- Continuous Improvement: Proactively suggest improvements to the development process to prevent defects before they occur.
- Soft Skills: Demonstrate a detail-oriented mindset, professional curiosity, and a "quality-first" attitude.
Requirements
- Experience: Proven experience in Software Quality Assurance (Manual and Automated testing).
- Language: English proficiency is mandatory.
- Programming Skills: Proficiency in at least one programming language (e.g., Java, Python, or JavaScript) for automation purposes.
- Testing Frameworks: Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or Appium.
- API Testing: Experience testing RESTful APIs using tools like Postman, SoapUI, or RestAssured.
- Databases: Basic to intermediate knowledge of SQL for data validation and backend testing.
- Version Control: Proficiency in Git and/or BitBucket.
- Documentation: Excellent skills in writing clear, concise, and comprehensive test plans and bug reports.
Preferred Qualifications (Pluses)
- Experience with Performance/Load Testing (e.g., JMeter, Locust).
- Knowledge of Security/Penetration Testing principles.
- Experience with Cloud Infrastructure (AWS, Azure, or GCP).
- Familiarity with Docker and Kubernetes for managing test environments.
LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
What we are looking for:
We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.
Key Responsibilities:
- Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
- Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
- System Configuration & Integration Support: Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
- Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
- Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
- Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.
Required Skills & Qualifications:
- Technical Proficiency
- Experience with ticketing systems (e.g., Jira or similar)
- Strong SQL skills for querying and analyzing data
- Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
- Ability to analyze application logs and debug issues
- Strong ability to understand complex SaaS products, configurations, and integrations.
- Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
- Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
- Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
- Experience in B2B environments is a plus
#LI-DC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As a Talent Operations Coordinator, you’ll serve as the primary bridge between our technology, our processes, and the people who use them. You will serve as the engine room of our recruiting function, supporting hiring teams while simultaneously keeping an eye on the big picture to improve workflows. We are looking for someone passionate about identifying opportunities to create impactful work.
Responsibilities:
- Answer support tickets for hiring managers, job requesters, and recruiters regarding technical issues in our talent tech stack.
- Lead training for our recruiters on new tools and strategic initiatives.
- Run reports in our ATS and other tools to share insights with senior leadership and business stakeholders.
- Manage and update documentation, decks, and spreadsheets as it relates to our processes and systems.
- Identify areas of opportunity, create a project plan, and drive implementation for new initiatives.
About You
The essentials:
- 1-3 years of experience in recruiting or recruiting operations.
- Tech-savvy with the ability to pick up new tools and systems quickly.
- Strong attention to detail.
- Ability to identify areas of opportunity, create a project plan, and implement it.
- Previous experience with Greenhouse is a significant plus. Proficiency in Google Workspace (Sheets/Slides) and project management tools (Asana, Notion, or Jira) is highly valued.
#LI-SS3 #LI-Remote
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Lead Engineer
Location: [Fully remote] Colombia located
.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
About the Role
As a Lead Engineer, you’ll own the technical vision and execution for a greenfield AI document processing and case management project, serving as the primary engineering partner for the client while guiding a talented team to deliver a robust, scalable solution.
Responsibilities
- Own and drive the end-to-end technical architecture of the system, making key decisions in collaboration with the engineering team
- Serve as the primary technical partner for the client, leading technical discussions, managing expectations, and ensuring the solution aligns with their goals
- Translate complex business requirements into a concrete technical roadmap, system design, and actionable goals for the team
- Guide engineers through pragmatic technical decision-making, mentorship, and clear communication of complex topics
- Contribute hands-on to the most critical and architecturally significant parts of the system, balancing high-level solutioning with direct coding
- Ensure the technical quality, feasibility, scalability, and integrity of engineering deliverables from concept through delivery
- Collaborate with Engineering Managers and client stakeholders to align on timelines, scope, trade-offs, and technical feasibility
- Manage technical debt strategically, balancing delivery speed with long-term maintainability and quality
- Other duties as assigned
About You
Qualifications & Skills
- 8+ years of software engineering experience, with a clear progression into technical leadership
- Proven experience architecting and leading the development of complex, data-centric software systems from the ground up
- Exceptional client-facing skills, with the ability to build trust, manage expectations, and communicate complex technical concepts to diverse stakeholders
- Deep technical expertise and the ability to earn the confidence of skilled engineering teams through sound judgment and technical gravitas
- Strong pragmatic decision-making skills, with a track record of balancing technical excellence, project constraints, and business objectives
- Ability to quickly learn new technologies, domains, and tools to solve complex problems effectively
- Experience providing technical feasibility analysis to inform project scope, planning, and delivery timelines
- Experience working with documents, data pipelines, enterprise back-office tooling, AI/ML systems, or complex data pipeline domains is a plus
- Hands-on expertise with Python and its ecosystem in a data-intensive environment is a plus
- Consulting experience or experience in a heavily client-facing technical role is a plus
- Experience participating in technical interviewing or hiring processes is a plus
.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation
#LI-Remote
#LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Technical Project Manager (Future Opportunities)
At Monks, we’re always excited to connect with professionals who want to make an impact at the intersection of technology and business. This posting is part of our effort to meet exceptional candidates for future Technical Project Manager openings.
In this role, you’ll be key to ensuring software projects are delivered successfully, aligning execution with business objectives and driving both technical and commercial excellence. You’ll bring structure to complexity, proactively manage risks, and make sure delivery outcomes stay on track — on time and on budget.
Key Responsibilities
Project Planning & Execution
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Develop detailed project plans, timelines, and milestones.
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Coordinate communication, documentation, and task management across teams.
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Ensure backlog, tickets, and release plans remain current and actionable.
Risk & Dependency Management
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Identify, track, and mitigate risks, dependencies, and blockers.
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Develop contingency plans and escalate critical issues early.
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Provide risk assessments and trade-off scenarios to guide leadership decisions.
Stakeholder Communication
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Maintain clear and consistent communication with product, engineering, QA, and external stakeholders.
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Deliver reports, dashboards, and updates tailored to technical and business audiences.
Financial Management
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Track and report project financials, including revenue, costs, and margins.
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Support invoicing accuracy and ensure alignment with delivery milestones.
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Monitor financial health of projects and recommend corrective actions where needed.
Change & Resource Management
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Manage scope changes while protecting core project goals.
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Balance competing priorities and allocate resources effectively in a fast-paced environment.
Qualifications
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Proven experience managing cross-functional technical projects from initiation to delivery.
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Strong understanding of Agile, Scrum, or Kanban lifecycles.
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Proficiency with project management tools (e.g., Jira, Confluence, Asana, Smartsheet).
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Strong financial acumen with ability to track margins, revenue, and project costs.
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Excellent written and verbal communication skills, able to adapt across technical and business stakeholders.
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English level: B2+ minimum.
Why Connect with Us?
As a Technical Project Manager at Monks, you’ll be the bridge between strategy and execution, ensuring projects deliver value and impact. By sharing your profile with us today, you’ll be among the first to hear when new opportunities in this role officially open.
Join us in shaping projects that combine operational rigor with innovation — and be part of a global team that thrives on collaboration, creativity, and excellence.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As a IT Security Specialist, Identity & Access Management (IAM), you’ll support and improve access, permissions, and identity workflows across complex enterprise systems. You’ll work in a security-as-code environment where access changes are requested through pull requests, validated through CI/CD pipelines, and deployed into critical systems such as Okta, LDAP, and SCIM-connected platforms. This role is ideal for someone who enjoys solving system access challenges, supporting users across technical levels, and ensuring secure, reliable identity operations.
Responsibilities
- Monitor and support security change requests submitted through pull requests
- Review and track security-related changes through CI/CD pipelines to ensure successful deployment
- Provision, modify, and support user access to internal and cloud-based resources
- Manage permissions, team memberships, and identity configurations across IAM systems
- Support and troubleshoot access issues for technical and non-technical users
- Provision and manage secrets for systems and services
- Authorize and provision bots and service accounts
- Communicate status updates, blockers, and security-related issues clearly across teams
- Maintain and update documentation as tools, processes, and system knowledge evolve
- Other duties as assigned
About You
Qualifications & Skills
- 3+ years of relevant work experience
- Experience supporting Identity and Access Management (IAM) operations in enterprise environments
- Strong hands-on experience with GitHub, including Git, pull requests, branches, merge conflict resolution, GitHub Organizations, Teams, permissions, GitHub Apps, and GitHub Actions
- Experience managing and configuring critical security systems such as Okta, LDAP, and other IAM platforms
- Comfort working with command-line tools and technical troubleshooting
- Experience with CI/CD pipelines and deployment monitoring
- Ability to provision access to cloud resources and manage secrets securely
- Strong documentation skills, with the ability to keep processes current as tools and systems evolve
- Excellent communication skills with the ability to support both technical and non-technical stakeholders
- Strong customer-service mindset, with the ability to triage, prioritize, and manage multiple requests effectively
- Comfort working in async communication channels such as Slack, pull request discussions, and issue tracking systems
- Self-motivated, collaborative, and proactive in raising issues and sharing progress
#LI-Remote #LI-MO1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Position Summary
The Expense & Travel Analyst will be responsible for overseeing and coordinating the company’s Travel & Expense (T&E) processes through the Rydoo platform. This role ensures that employee expense reports are processed accurately, efficiently, and in compliance with company policies and local regulations. The Expense & Travel Analyst acts as the main point of contact for employees, Finance, and HR regarding expense-related matters and provides support on system usage, troubleshooting, and continuous process improvements.
Key Responsibilities
- Coordinate daily operations in the Rydoo expense management system, ensuring timely and accurate processing of employee expense claims.
- Review, validate, and approve/reject submitted expense reports according to company travel & expense policies.
- Provide guidance and support to employees on the correct use of Rydoo, company policies, and compliance requirements.
- Act as the liaison between Finance, HR, and employees for T&E-related inquiries.
- Monitor compliance with internal T&E policies and escalate issues when necessary.
- Assist with system administration tasks, including user management, updates, and configuration changes in Rydoo.
- Support Finance with reconciliation of expenses and reporting.
- Generate and analyze T&E reports to track trends, compliance, and cost-saving opportunities.
- Partner with Finance and Procurement to optimize T&E processes and propose automation or policy enhancements.
- Assist in training employees and onboarding new hires on Rydoo usage.
Requirements
- Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
- 1-2 years of experience in travel & expense management, accounts payable, or finance operations.
- Familiarity with T&E systems, preferably Rydoo (experience with Concur, SAP, or similar tools is a plus).
- Strong knowledge of corporate travel & expense policies and basic accounting principles.
- Proficiency in Excel and experience with ERP systems (NetSuite).
- Intermediate/advanced English (oral and written).
- Strong organizational skills, detail orientation, and ability to meet deadlines.
Core Competencies
- Analytical and problem-solving skills.
- Clear communication and customer service orientation.
- Ability to manage confidential information with integrity.
- Teamwork and cross-functional collaboration.
- Continuous improvement and adaptability to system/process changes.
#LI-MR1 #LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Senior Business Process Analyst
Location: Latam
About the Role
The Senior Business Process Analyst will tackle large-scale challenges within internal projects, collaborating closely with engineers, finance and accounting professionals, and technical business analysts as a subject matter expert. This role involves developing strong relationships with stakeholders, understanding business ecosystems, and managing process implementation activities. The ideal candidate will bring a blend of skillset that integrates accounting/finance experience, robust reporting and project management abilities, along with expertise in process mapping.
Key Responsibilities
-
Strategic Collaboration: Partner with teams of engineers, accounting and finance professionals, and technical business analysts to define and design efficient internal processes.
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Stakeholder Engagement: Build strong relationships with stakeholders to understand project ecosystems and identify where solutions will be implemented.
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Process Design & Mapping: Proficiently define and map processes and workflows to ensure finance teams have clear, actionable guidance.
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Problem Solving: Address large-scale challenges in our internal projects and navigate ambiguous situations to comprehend new business domains.
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Innovation & Feedback: Stay up to date on new technologies and tools relevant to the work performed at Monks, providing constructive ideas to improve processes and practices.
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Project Execution: Manage the day-to-day execution of various initiatives assigned by your supervisor, product management, or their designee, ensuring strict adherence to timelines.
About You
Competencies
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Analytical & Reporting: Strong ability to generate insights using various reporting tools and technologies to support business decisions.
-
Project Management: Expertise in managing project lifecycles while adhering to strict objectives and deadlines.
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Strategic Mapping: Proficiency in visualizing complex workflows and translating them into clear process documentation.
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Adaptability: Ability to thrive in ambiguous environments and quickly grasp new business challenges.
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Leadership & Organization: Self-directed and organized, with the ability to lead and coordinate the work of others effectively.
Qualifications & Skills
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Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
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Experience: 3 to 5 years of accounting/finance experience and/or experience implementing ERP systems.
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Technical Knowledge: Mandatory experience with NetSuite. Prior experience in ERP implementations or Salesforce is a significant plus.
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Project Expertise: Proven track record of managing technical projects and finance-oriented workflows.
.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.
#LI-Remote
#LI-ES1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Procurement Analyst
Location: Colombia
About the Role
We are looking for a Procurement Analyst to optimize our supply chain and purchasing operations. This role is responsible for the entire acquisition cycle, ensuring that goods and services are obtained under the best conditions of price, quality, and delivery time. You will be a key player in identifying areas for improvement, implementing cost-reduction strategies, and ensuring full compliance with company policies and legal regulations.
Key Responsibilities
-
Strategic Sourcing & Strategy: Evaluate current purchasing processes to identify improvements and implement new strategies to optimize efficiency and reduce costs.
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Acquisition Management: Manage the full procurement lifecycle, from identifying organizational needs to the final evaluation of received products.
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Supplier Negotiation: Negotiate directly with vendors to secure favorable terms, pricing, and delivery schedules.
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Data & System Integrity: Create and maintain the procurement database within the NetSuite platform, ensuring continuous evaluation of vendor performance.
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Compliance & Policy: Stay updated on legal regulations and ensure all purchasing activities adhere to established company policies and standards.
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Financial Coordination: Verify supplier invoices against contracts, monitor corporate credit card expenses, and coordinate with the accounting department to resolve discrepancies and ensure timely payments.
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Travel Management: Coordinate and manage all aspects of corporate travel, including flights, accommodation, and transportation bookings.
About You
Competencies
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Analytical Skills: Strong ability to interpret complex data and market trends to make informed purchasing decisions.
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Negotiation: Proven skills in negotiating terms and conditions to secure the best value.
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Attention to Detail: Meticulous approach to documentation, data entry, and invoice verification.
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Organization: Exceptional ability to manage multiple projects, travel logistics, and tight deadlines simultaneously.
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Communication: Effective written and verbal communication skills to manage relationships with stakeholders and suppliers.
Qualifications & Skills
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Education: Bachelor’s degree in Business Administration, International Business, Finance, or a related field.
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Experience: 2–3 years of previous experience in procurement, purchasing, or supply chain roles.
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Technical Knowledge: Familiarity with ERP systems, specifically Oracle NetSuite (SAP or similar tools are beneficial).
-
Language: English proficiency at a B2+ level is required for effective collaboration within our global structure.
.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.
#LI-Remote
#LI-ES1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Product Designer
Location: Remote from Colombia
Monks Technology Services is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
About the Role
As a Product Designer, you’ll lead the design and evolution of a high-impact macOS application for one of our clients. You will be the primary design owner, translating high-level client goals and complex business requirements into elegant, scalable, macOS-native product experiences that meet a high bar for quality, usability, and craft.
Responsibilities
- Translate high-level client goals into concrete, actionable design strategies and detailed macOS-native interfaces
- Lead the end-to-end design lifecycle, from discovery and wireframing through high-fidelity UI and implementation-ready specifications
- Own design execution from concept to launch, self-directing daily workflow and priorities with minimal oversight
- Build and maintain robust, scalable design systems, including documented component libraries and modern Figma/Sketch workflows
- Design polished, premium-feeling interfaces for complex workflows, with strong attention to typography, layout, interaction, and motion
- Document complex interactions and final design specifications clearly for client engineering teams
- Collaborate directly with client stakeholders, product teams, and engineering partners to align on priorities, constraints, and execution
- Maintain consistency and quality across product experiences in a way that reflects Monks Technology Services standards
- Other duties as assigned
About You
Qualifications & Skills
- 7+ years of relevant product design experience, with a strong focus on UI for applications featuring complex interactions and dense workflows
- Proven experience designing for SaaS platforms and translating technical requirements into simplified, user-friendly experiences
- Expert-level proficiency in Sketch and Figma, with strong mastery of Sketch highly preferred for this engagement
- Demonstrated ability to design, build, and implement sophisticated design systems that support long-term product scale
- Strong technical acumen, including an understanding of desktop software constraints and macOS-native interaction patterns
- Exceptional craft in typography, layout, interaction design, and motion design
- Highly meticulous approach to design documentation, specifications, and feature handoffs
- Ability to operate autonomously in a client-facing environment and drive projects forward with minimal oversight
- Strong communication skills, with the ability to explain design decisions clearly to product, engineering, and client stakeholders
- Experience prototyping native interactions in Xcode/SwiftUI, or using tools such as Principle or Flinto, is a plus
- A dedicated interest in UI component architecture and design system governance is a plus
#LI-ML1 #LI-Remote
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Product Designer
Location: Colombia
.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
About the Role
As a Senior Product Designer, you’ll lead end-to-end design for enterprise-scale, customer-facing digital products—bringing clarity to complex problem spaces and delivering consistent, user-centered experiences across applications and platforms. You’ll collaborate closely with client stakeholders and internal teams to define, discover, and design solutions that balance business goals, user needs, and scalable design systems.
Responsibilities
- Own end-to-end product design for customer-oriented applications and platforms
- Facilitate strategic sessions and working workshops with stakeholders and client peers to align on goals, needs, and direction
- Design intuitive, visually compelling, and scalable UI/UX solutions grounded in best practices and user/business insights
- Collaborate cross-functionally with product managers, developers, and other designers to ensure consistency and preserve design intent through delivery
- Make confident, strategic design decisions and clearly communicate rationale, tradeoffs, and recommendations across teams and contexts
- Other duties as assigned
About You
Qualifications & Skills
- 4+ years of relevant work experience in Product Design
- Strong portfolio demonstrating consumer-oriented product and app design
- Proficiency with modern design tools, including Figma
- Strong UI and UX skills, including ability to translate insights and data into effective user experiences
- Experience operating independently with minimal oversight while contributing effectively within a collaborative team environment
- Exceptional communication skills, including experience in client-facing roles and working directly with decision-makers
- Strategic mindset with comfort navigating ambiguity, asking the right questions, and uncovering underlying needs
- Experience working in high-tech environments and within the complexities of large organizations
- Nice to have: experience working with agile product teams
.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment
#LI-Remote
#LI-PC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Role & Responsibilities:
- In this role, you'll easily master and apply general design knowledge such as alignments, compositions, and typographic handling.
- You'll provide support for established projects and also contributes graphic solutions and proposals from scratch.
- You'll collaborate with Project Managers and Producers to drive clarity, consistency and quality through all stages of the production process.
- You'll work as part of a global team of designers, illustrators, animators and art directors that produces world-class work.
- The job is about harmonising style, craft intelligence, speed and scale to meet the evolving needs of brands for innovative and eye-catching content.
- Pixel perfection and error-free ad content are important. You safeguard quality at all times and work together with visual QAs in order to achieve that.
Requirements:
- You have 3+ years of experience.
- You've mastered Illustrator, Indesign, and Photoshop skills. Figma knowledge is a great plus.
- You know how to keep your files, layers, and folders super-organized, even if you’re a creative mess outside of Photoshop.
- You know how to work with dielines and different types of vendor specs for print projects.
- Although you work under the supervision of a Lead who guarantees the quality of the work, you must also have the ability to work independently if the project requires it.
- You can contribute to different stages of the production process, from setting styles and layouts to cutting formats and language versioning.
- You are detail-oriented, pixel-perfect, methodic and solution-oriented.
- You’re always on the lookout for process efficiencies. Part of the responsibilities may include helping other designers with less experience.
- You can handle repetitive tasks and stay focused.
- You’re well-versed in English and production tricks.
- You’re a clear communicator and are happy to work with designers from all over the world.
#LI-DC1
#LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As a Talent Operations Coordinator, you’ll serve as the primary bridge between our technology, our processes, and the people who use them. You will serve as the engine room of our recruiting function, supporting hiring teams while simultaneously keeping an eye on the big picture to improve workflows. We are looking for someone passionate about identifying opportunities to create impactful work.
Responsibilities:
- Answer support tickets for hiring managers, job requesters, and recruiters regarding technical issues in our talent tech stack.
- Lead training for our recruiters on new tools and strategic initiatives.
- Run reports in our ATS and other tools to share insights with senior leadership and business stakeholders.
- Manage and update documentation, decks, and spreadsheets as it relates to our processes and systems.
- Identify areas of opportunity, create a project plan, and drive implementation for new initiatives.
About You
The essentials:
- 1-3 years of experience in recruiting or recruiting operations.
- Tech-savvy with the ability to pick up new tools and systems quickly.
- Strong attention to detail.
- Ability to identify areas of opportunity, create a project plan, and implement it.
- Previous experience with Greenhouse is a significant plus. Proficiency in Google Workspace (Sheets/Slides) and project management tools (Asana, Notion, or Jira) is highly valued.
#LI-SS3 #LI-Remote
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Position Summary
The Intercompany Accountant will be responsible for managing and reconciling all intercompany transactions between entities of the organization. This role ensures accuracy, compliance with accounting standards, and timely resolution of discrepancies, while supporting month-end close and audit requirements. The Intercompany Coordinator will work closely with local finance teams, shared services, and corporate accounting.
Key Responsibilities
- Process and reconcile intercompany transactions, invoices, and balances across all entities.
- Monitor intercompany accounts to ensure accuracy and compliance with accounting policies (GAAP/IFRS).
- Collaborate with regional and local finance teams to resolve discrepancies and mismatches in intercompany balances.
- Support month-end and year-end close by preparing intercompany reconciliations, journals, and reports.
- Ensure intercompany charges (management fees, cross-charges, cost allocations, etc.) are processed on time and accurately.
- Assist in the preparation of audit schedules and provide required documentation for internal and external auditors.
- Maintain intercompany agreements and ensure compliance with transfer pricing policies and tax regulations.
- Identify process improvements and propose automation opportunities to enhance efficiency and accuracy.
- Generate periodic reports on intercompany balances, settlements, and outstanding items.
Requirements
- Bachelor’s degree in Accounting, Finance, or related field.
- 2–4 years of experience in accounting, intercompany processes, or financial reconciliation.
- Solid understanding of accounting principles (GAAP/IFRS).
- Experience with ERP/accounting systems (e.g., SAP, Oracle, NetSuite).
- Strong MS Excel skills (pivot tables, lookups, reconciliations).
- Detail-oriented, organized, and able to work under tight deadlines.
- Strong interpersonal and communication skills to coordinate with multiple stakeholders.
- English proficiency (intermediate/advanced).
Core Competencies
- Analytical thinking and problem-solving.
- Accuracy and attention to detail.
- Teamwork and collaboration across geographies.
- Time management and ability to handle multiple priorities.
- Proactivity and continuous improvement mindset.
- Professional ethics and confidentiality.
#LI-Hybrid #LI-MR1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
The Senior Collections Analyst will be responsible for managing and following up on the company’s accounts receivable, ensuring compliance with credit and collections policies in order to optimize cash flow and minimize delinquency.
Key Responsibilities
- Monitor customer accounts, ensuring timely collection of outstanding invoices.
- Contact clients via phone, email, or other channels to negotiate payment agreements.
- Track aging reports and generate alerts for accounts at risk.
- Record and update payment commitments and collection activities in the system.
- Coordinate with the commercial team to resolve billing disputes or payment issues.
- Escalate critical cases to Global AR or the legal department when necessary.
- Support the preparation of periodic reports on overdue accounts, recoveries, and collection performance.
- Meet management indicators (DSO, recovery rate, aging, etc.).
Requirements
- Technical degree, technologist, or bachelor’s degree in Business Administration, Finance, Accounting, or related fields.
- Minimum of 2 years of experience in credit and collections.
- Knowledge of portfolio analysis, collection management, and basic financial indicators.
- Intermediate-advanced Excel skills and ERP systems (NetSuite).
- Strong communication and negotiation skills.
- Intermediate/advanced English.
Core Competencies
- Organization and time management.
- Results-oriented with strong focus on targets.
- Attention to detail and analytical thinking.
- Proactivity and ability to work under pressure.
- Excellent communication and customer service skills.
#LI-Hybrid
#LI-FC1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks