Job Title:              Loadbank Coordinator

Reports to:          Power Rental Manager – Engine Division

FLSA Status:      Non-Exempt

Division:               HPS

Department:        Hawthorne Power Systems

Location(s):        Rancho Bernardo

POSITION SUMMARY:   The Rental Coordinator handles all administrative duties pertaining to the rental department and assists both internal and external customers with all equipment needs; ensures customers are set up in all appropriate systems, confirms equipment is prepped and ready and may handle cashiering duties and anything else assigned by his/her supervisor. 

ESSENTIAL FUNCTIONS:

1. Assists customers with all Loadbank, Transformer, & accessories needs.
2. Schedules all deliveries and pickups.
3. Initiates all rental contracts and processes all paperwork including packing slips, BOL and shipping contacts, etc.
4. Bills rental invoices upon return of equipment and processes all vendor and internal invoices.
5. Assists customers with equipment service needs.
6. Negotiates rental rates with customers and confirms appropriate information is entered prior to billing.
7. Keeps phone log of all incoming calls.
8. Maintains and updates all rental contract files.
9. Handles total responsibility for shipping & delivery of units to customers to correct locations and in a timely manner as well as to and from tradeshows and other events.
10. Processes all AR/AP administrative duties for department, processes invoices for Sales, New, Used and Loadbanks department equipment.
11. Updates rental Calendar and ensures available equipment is ready to go for customers.
12. Contacts customers regarding free trainings and follows up with customer appreciation and Rental Rewards program.
13. Ensures all deposit policies and procedures are being followed. May handle cash and cashiering responsibilities with rental customers.
14. Responsible for collection of payment when customer is a “cash” customer.
15. Returns equipment, issues credit and handles additional billing as needed.
16. With the approval by the Rental Supervisor, advises and bills the customer for the cost of repair for machine damage.
17. Works Hand-In-Hand with Shop Supervisor to coordinate Service schedules on Long Term rentals.
18. Assists in Inventory Coordination.
19. Work with Yard Coordinator on Equipment Registrations, CARB permits, & Equipment Check-ins.
20. Handles other administrative duties including travel arrangements, hotel accommodations and transportation.
21. Any other function your manager deems necessary

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have 2 years general office experience.
2. PC skills required.
3. Must possess strong customer service skills and ability to multi-task efficiently and effectively preferred.
4. Must have a valid Class C Driver’s License with a good driving record.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often up and down stairs.
2. Handling: Seizes, helps or works with hands.
3. Lifting: Raises or lowers miscellaneous paperwork.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position, if required to perform various functions of the job.
7. Vision: Read paperwork, employment files and records on the computer.
8. Talking: Communications by phone and in person.
9. Sitting: Sits at desk.  Sits for long periods of time.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in an office environment.

HERE’S WHAT WE OFFER…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $30.00 - $40.00 per hour

Location: 5690 Industrial Parkway, San Bernardino, CA 92407

Role Description: 

The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality. 

What you’ll do: 

• Run daily cycle counting and inventory control processes according to written SOP’s utilizing partner resources.  
• Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite. 
• Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA. 
• Determine root cause of inventory adjustments and lead efforts to correct. 
• Perform audits or other actions requested by merchants within the site. 
• Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA. 
• Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes. 
• Communicate updates and relay important operational information about merchants directly to OSS Area Manager. 
• Present weekly performance reports during business review with leaders from partner fulfillment center. 
• Comply with all food safety and compliance policies and regulations. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness.   
• Other duties/responsibilities as necessary. 

What you’ll bring to the table: 

• 2+ years of experience with ICQA processes in a 3PL or warehousing environment. 
• Proficiency with Warehouse Management System software. 
• Experience using an RF Scanner preferred. 
• Demonstrated ability to work independently without direct supervision on-site. 
• Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred. 
• Excellent time-management and prioritization skills. 
• Excellent attention to detail. 
• Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members. 
• Comfortable in a fast-paced and highly adaptive environment. 
• Ability to lift 50 lbs. without any health limitations. 
• Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs.  
• Able to bend, stoop, reach above, and push/pull frequently. 

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach.  We are targeting a base salary of up to $50,000 for this role.  In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. 

The Director of Plant Operations owns end-to-end performance of the plant, including safety, quality, fulfillment, and cost. This role leads a cross-functional leadership team and drives operational excellence in a fast-paced, high-volume food manufacturing environment.

At Home Chef, this isn’t just about running a plant. You’ll play a key role in shaping how we operate, scale, and deliver for our customers every single day. From leading high-impact teams to solving complex operational challenges, this role sits at the center of our business and has a direct line to the customer experience.

You will be responsible for building strong teams, improving performance, and driving consistent execution across all plant functions, while fostering a culture rooted in accountability, collaboration, and continuous improvement.

What You’ll Do

Own Plant Performance & Strategy

• Set and execute the vision and strategy for on-time fulfillment of all production goals
• Lead and develop department leaders across production, warehouse, quality, maintenance, CI, and inventory
• Anticipate and proactively address operational challenges impacting performance
• Partner cross-functionally with corporate teams to remove barriers and drive results
• Ensure staffing plans align with production needs and operational goals

Lead, Develop & Inspire Teams

• Coach and develop leaders to build a high-performing, accountable organization
• Create a culture rooted in Home Chef’s “Customer First” mindset
• Drive employee engagement, retention, and a positive work environment
• Partner with HR to effectively manage employee relations, performance, and talent planning
• Lead regular communication cadences to align teams on performance, priorities, and goals

Drive KPIs & Financial Performance

• Own plant-level financial performance, including cost management and budget adherence
• Establish and drive accountability to key operational KPIs (safety, quality, delivery, cost)
• Develop and execute action plans to improve performance and achieve targets
• Maintain a strong understanding of cost drivers and operational efficiencies

Ensure Operational Excellence & Facility Standards

• Champion a “Safety First, Quality Always” culture across all levels of the organization
• Maintain a clean, organized, and audit-ready facility
• Ensure compliance with GMPs, food safety standards (SQF), and regulatory requirements
• Oversee inventory management practices and WMS implementation
• Drive adoption of tools, systems, and technologies that improve plant performance

Lead Continuous Improvement & Change

• Identify root causes of operational issues and implement sustainable solutions
• Partner with Continuous Improvement teams to deploy and scale initiatives
• Hold teams accountable to standard operating procedures while identifying opportunities to improve them
• Lead change management efforts across processes, systems, and teams

What Success Looks Like

• Consistently delivers on-time fulfillment and production targets
• Builds and develops a strong, accountable leadership team
• Improves key KPIs across safety, quality, cost, and efficiency
• Creates strong alignment between plant operations and corporate partners
• Establishes a culture of ownership, accountability, and continuous improvement

What You Bring

• 10+ years of experience in plant or manufacturing operations, preferably within food production
• Proven experience leading leaders in a high-volume, fast-paced environment
• Strong track record of owning and improving operational KPIs and plant performance
• Experience driving continuous improvement and change management initiatives
• Demonstrated ability to build high-performing teams and positive workplace cultures
• Strong business acumen with the ability to understand and manage cost drivers
• Excellent communication, leadership, and decision-making skills
• Experience with WMS, ERP systems, and standard business tools (Excel, etc.)

More About Us

POSITION SUMMARY: The Sales Operations Coordinator will be responsible for key initiatives related to machinery aftermarket support and sales operations.  

ESSENTIAL FUNCTIONS:

1. Support process improvement, project administration, and perform critical day-to-day operational tasks to include:
   1. Communicate, set up, submit, and track merchandising and other Caterpillar programs and claims.
   2. Administer Prioritized Service Events (PSE) and other sales leads to maximize opportunities, participation, and wins.
   3. Prepare equipment for delivery or pick up and follow up to ensure schedules are kept and updated.
   4. Process customer invoicing by reviewing quotes and other relevant information to ensure accuracy.
   5. Support machinery inventory and ordering by coordinating with other departments and outside vendors, as well as monitoring and updating incoming and outgoing inventory.
2. Perform data administration and analysis, including data quality initiatives, CRM maintenance, inventory, sales coverage, and invoice history.
3. Prepare inventory, sales, and other relevant reports to keep management and other teams updated.
4. Support Hawthorne’s Digital business as designated by the Corporate Support Services Manager, including key aspects of customer applications, connectivity, eCommerce, fleet management, onboarding, and reporting.
5. Measure POPS-C, POLS, and other key metrics to identify aftermarket opportunities.
6. Establish positive working relationships with customers (internal and external).
7. Support various initiatives, programs, and promotions for Hawthorne, including customer and team events.
8. Comply with all company, department, and Caterpillar policies and procedures.
9. Perform and support various other duties and projects assigned to meet company, department, or individual goals and objectives.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Two to five years of industry experience or equivalent combination of education and experience.
2. Experience and/or training in process improvement and project management preferred.
3. Ability to effectively communicate with external and internal customers clearly and professionally, both in person and in writing.
4. Must be a team player with the ability to adapt to and work well with people at all levels and in a variety of situations.
5. Advanced knowledge of Microsoft Office including Excel and PowerPoint.
6. Must have a high school degree or equivalent, Bachelor’s Degree in Business preferred.
7. Product knowledge in Caterpillar and associated product lines preferred.
8. DBS and/or AS400 experience preferred.
9. Ability to multi-task and establish priorities.
10. Ability to provide excellent customer service.
11. Ability to maintain organization in a changing environment.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often up and down stairs.
2. Handling: Seizes, helps, or works with hands.
3. Lifting: Raises or lowers miscellaneous paperwork.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position if required to perform various functions of the job.
7. Vision: Read computer and paperwork.
8. Talking: Communications by phone and in person.
9. Sitting: Sits at desk.  Sits for long periods of time.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in an office environment.

HERE’S WHAT WE OFFER…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $26.00 - $35.00 per hour

JOB DESCRIPTION

Job Title:            Training Instructor

Reports to:        Training Manager

FLSA Status:      Exempt

Division:             HMC

Department:     Training

Location(s):       San Diego

POSITION SUMMARY:   With minimal supervision provides a comprehensive learning and development program for the technical employee that enhances knowledge, skills, and productivity. Develops and designs, organizes and implements and conducts training programs. Champions a continuous learning environment. This role is based in San Diego California, with extensive travel required to Hawaii to conduct technical, operation and maintenance training for customers and technicians, as directed by management.

ESSENTIAL FUNCTIONS:

1. Conduct technical training to include but not limited to applied electrical, engines/powertrain, hydraulics and applied failure analysis,
2. Assists with creating a skills database and tracking training progress.
3. Help coordinate TCDP (Technician Career Development Plan).
4. Helps coordinate skills inventories for employees to identify training gaps (TCDP and HTCP).
5. Designs curricula, class materials and facilitate classes according to the skills inventory results and requests by management.
6. Works with key company personnel in developing class schedules.
7. Attends necessary classes to become proficient within his/her learning plan.
8. Keeps informed with new products and conducts NPI courses.
9. Coordinates alternative training delivery methods such as computer-based training programs, web deliverable training programs and distance learning programs for companywide learning programs.
10. Provides customer training as well as internal training.
11. Conduct safety training as required such as lock out tag out.
12. Perform any job that may be assigned as necessary to meet the company, department or individual goals and objectives.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have associate’s degree (AA/AS) or equivalent.
2. Must have minimum 5 years’ technical training experience.
3. Must obtain Caterpillar CIAP certification (Company Supported Program) within two years of employment.
4. Must have proven written and oral communication skills.
5. Must have proven presentation skills with the ability to answer questions of Management, staff, employees or customers.
6. Must have strong organizational, analytical and problem-solving skills.
7. Must be flexible and have a willingness to work within constantly changing priorities with enthusiasm.
8. Must be able to work independently or as a member of a team handling multiple projects and meet demanding deadlines.
9. Must be available for frequent travel to support regional training initiatives.
10. Must have a valid CA Class C Driver’s License, with a clean driving record.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often through uneven terrain.
2. Hands/arms operating equipment, hand and power tools.
3. Lifting: Up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools.
4. Handling: Works with hands.
5. Reaching: Extends hands and arms in any direction
6. Standing: Remains in standing position if required to perform various functions of the job
7. Climbing: In and out of equipment.
8. Vision: Reads work tickets, parts and service books and operate heavy equipment.
9. Talking: Communicates via telecommunications and in person.
10. Sitting: Sits in equipment and vehicles.
11. Stooping: Bends body downward and forward by bending at knees or waist
12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.
13. Laying: Lies in prone position under vehicles and equipment.

ENVIRONMENTAL:        

1. 1. Noise: Works in conditions with constant or intermittent noise.
   2. Temp/Weather: Works in a warehouse and outside with variations of temperature and weather.
   3. Exposure: Foul odors, fumes and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical video appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $80,000.00 - $90,000.00 annually

 POSITION SUMMARY:       The General Manager - Machine Sales will be responsible for building strong relationships with customers and proving the best customer experience. This position will also be responsible for forecasting, managing and delivering the company's machinery sales equipment Annual Business Plans, achieving market share (PINS) and financial performance targets.  This position, in collaboration with Credit/Finance, Product Support/Service, will deliver excellence in customer experience and revenue growth.

ESSENTIAL FUNCTIONS:

1. Work closely with customers to support their needs and provide solutions.
2. Oversee machine sales through the respective management teams in San Diego and the Pacific Islands and support the teams to achieve annual growth targets.
3. Establish appropriate levels of sales coverage for the territory and position team to achieve customer experience goals.
4. Manage on-board and off-board technology solutions to provide customers with options for improved site management.
5. Engage with SITECH to expand technology offerings and site solutions for customers.
6. Engage with Caterpillar to develop go-to-market strategies.
7. Effectively supervise the sales team's performance and their territory assignments.
8. Coach and develop sales and machine operator training teams. Manage quarterly SalesPro scorecard and develop individual learning plans.
9. Gather, communicate, and respond to market intelligence - develop solutions to counteract competitive activity and achieve business plan.
10. Interface with Inventory Manager to establish retail levels, asset turnover strategy for all locations.
11. Coordinate and administer Caterpillar programs. Interface with the District Reps and Caterpillar in a way that optimizes their engagement and participation as it relates to supporting our goals.
12. Work with Marketing to ensure we are actively marketing, advertising, and connecting with customers effectively on campaigns and to provide solutions.
13. Promote, sell, and secure new business, including major accounts.
14. Direct the demonstration of products and services and assist prospects in the selection of those best suited to their needs.
15. Work with the team to establish used equipment growth strategy and execution plan.
16. Conduct any other duty deemed necessary by the Vice President.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have High School Diploma or Equivalent. College Degree preferred.
2. Must have 10 years minimum experience in sales within the earthmoving industry.
3. Must have management experience.
4. Excellent interpersonal skills.
5. Must have a positive attitude and be a self-starter.
6. Must be organized and a good planner.
7. Ability to set and meet goals.
8. Experience with Microsoft Office suite.
9. Caterpillar Dealer Management Experience preferred.
10. PC skills required.
11. Must have a valid California Class C Drivers License.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often up and down stairs.
2. Handling:  Seizes, helps or works with hands.
3. Lifting:  Lifts no more than 25 lbs.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or                                         waist.
6. Standing: Remains in standing position if required to perform various functions of the job.
7. Vision: Read computer and paperwork.
8. Talking:  Communications by phone and in person.
9. Sitting:  Sits at desk.  Sits for long periods of time.
10. Climbing:  Climb on and off earthmoving machines.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in an office environment and also travels to job sites.

 Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $150,000 - $180,000 annually; Bonus eligible

Fender Musical Instruments Corporation is a world famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s ("FMIC") Global Transportation & Trade Compliance team, we focus on network optimization, global product movement, import/export execution, and the ability to ship from anywhere to anywhere. Trade Compliance is a fundamental and critical part of that seamless execution, encompassing FTZ operations, regulatory compliance, Free Trade Agreements, and Partner Government Agencies (PGAs).

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a Trade Compliance Specialist to serve as the primary liaison between our Global Trade Compliance, Product Development, and Supply Logistics teams. This role is critical in ensuring our innovative musical instruments and products are designed with trade compliance considerations from concept through launch — optimizing duty impacts, ensuring seamless importation and exportation into global markets, and ultimately getting products into musicians' hands around the world.

This is a hybrid role that may be based out of either Phoenix, AZ or San Bernardino, CA.

Essential Functions:

• Oversee daily U.S. import customs clearance activities, ensuring full compliance with CBP and applicable government agency regulations
• Serve as the primary point of contact for external customs brokers and freight forwarders; manage performance, address issues, and ensure timely and accurate customs processing
• Administer and maintain Foreign Trade Zone (FTZ) operations, ensuring adherence to compliance requirements including inventory control, record keeping, and reporting
• Prepare and maintain accurate import documentation, including HTS classifications, country of origin determinations, product valuation, duty calculations, and cost‑impact considerations.
• Partner with cross-functional teams — including logistics, procurement, and legal — to ensure import operations align with corporate objectives and compliance standards
• Conduct regular audits of customs entries and broker activities to verify accuracy, identify discrepancies, and maintain regulatory compliance
• Support internal and external audits, including CBP reviews and assessments from other relevant authorities
• Identify opportunities for process optimization and cost reduction within customs and import operations, and lead implementation of best practices
• Advise cross-functional teams on compliance requirements related to U.S. import/export regulations, including EAR, ITAR, OFAC, and Free Trade Agreements (e.g., USMCA)
• Perform other duties as assigned

Qualifications:

• Bachelor’s degree in international Trade, Supply Chain Management, Business, or a related field.
• 3–5 years of experience in trade compliance, customs operations, or international trade
• Strong knowledge of U.S. import/export regulations, including EAR, ITAR, OFAC, U.S. Customs regulations, and the HTS classification system
• Solid understanding of Free Trade Agreement utilization (e.g., USMCA) and eligibility documentation processes
• Familiarity with FTZ procedures and operations
• Proficiency in Microsoft Office Suite (Excel, Word, Access), ERP systems (SAP preferred), and trade compliance systems (e.g., SAP GTS, Descartes, Amber Road, Visual Compliance)
• Strong verbal and written communication skills, with the ability to translate complex trade regulations into clear, actionable business guidance
• Strong organizational skills and attention to detail, with the ability to manage multiple transactions simultaneously
• Analytical skills, ability to analyze data and prepare reports, statements, and projections
• Positive, dedicated attitude with a strong sense of ownership and commitment to continuous improvement
• Collaborative team player with a track record of driving results
• Licensed Customs Broker (LCB) or Certified Customs Specialist (CCS) designation preferred, but not required

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position.  “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay scale for this position is $55,000.00 - $70,000.00.

Join ShipMonk as a Morning Shift Seasonal Warehouse Associate – San Bernardino, CA

Looking for a role where you can stay active, build new skills, and be part of a team that powers the world of e-commerce? ShipMonk is hiring Seasonal Warehouse Associates to join our San Bernardino Fulfillment Center.

At ShipMonk, we’re the engine behind today’s fastest-growing e-commerce brands, making sure every package arrives with care. To keep the magic moving, we need driven, reliable team players who thrive in a fast-paced, energetic environment. If you’re ready to earn weekly pay while gaining valuable experience and being part of a supportive, high-energy team, this is the place for you!

Starting pay: $17/hour

Weekly pay every Friday

Daily payout option with the Rain app – withdraw up to 50% of your earned funds before payday for flexibility whenever you need it

Location: San Bernardino, CA

Morning shift hours: 

DG (Sunday - Thursday 7:00 AM - 3:30 PM)

DQ (Tuesday - Saturday 7:00 AM - 3:30 PM)

What You’ll Do:

• Pick, pack, and sort products with accuracy and care, making sure every order is ready for its journey to a happy customer
• Prepare orders to ship quickly and efficiently, keeping our fulfillment network running smoothly
• Rotate through different warehouse functions, including receiving, replenishment, inventory, returns, wholesale, and special projects
  
• Stay active and engaged in a fast paced, high energy warehouse environment
• Help maintain organization and a safe, clean workspace, making ShipMonk a great place to work
• Use the latest tech tools (scanners, iPads, handheld devices) to make your work faster and more acurate
• Jump in to support other departments whenever needed
  
  

What You’ll Bring:

• A strong work ethic, positive attitude, and willingness to jump in wherever needed
• Ability to stand/walk for most of your shift and lift up to 50 lbs
• Comfortable working in a warehouse setting (noise, varying temperatures, and high energy!)
• Basic English reading/writing skills
• Must be 18 years or older
  
• Previous warehouse experience is a plus, but no experience required, we’ll train you!
  
  

Why You’ll Love It Here:

• Competitive starting pay + weekly pay
  
• Hands-on training with opportunities to learn new skills and grow your career
• A chance to be part of a team that’s driving the future of e-commerce
  
• Commitment to safety – we prioritize a safe, secure, and supportive work environment for everyone
• Daily payout option with the Rain app – withdraw up to 50% of your earned funds before payday for financial flexibility
• A clean, organized, and collaborative workplace
• The excitement of being part of a fast-growing company where your work directly impacts customers across the globe
  
  

If you’re ready to roll up your sleeves, stay active, and join a fast moving, high energy team, apply today and be part of the ShipMonk family this season!

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

POSITION SUMMARY:   The Rental Coordinator handles all administrative duties pertaining to the rental department and assists both internal and external customers with all equipment needs; ensures customers are set up in all appropriate systems, confirms equipment is prepped and ready and may handle cashiering duties and anything else assigned by his/her supervisor. 

ESSENTIAL FUNCTIONS:

1. Assists customers with all equipment needs.
2. Schedules all deliveries and pickups.
3. Initiates all rental contracts and processes all paperwork including packing slips, BOL and shipping contacts, etc.
4. Bills rental invoices upon return of equipment and processes all vendor and internal invoices.
5. Assists customers with equipment service needs.
6. Negotiates rental rates with customers and confirms appropriate information is entered prior to billing.
7. Keeps phone log of all incoming calls.
8. Maintains and updates all rental contract files.
9. Handles total responsibility for shipping & delivery of units to customers to correct locations and in a timely manner as well as to and from tradeshows and other events.
10. Processes all AR/AP administrative duties for department, processes invoices for Sales, New, Used and Loadbanks department equipment.
11. Updates rental Calendar and ensures available equipment is ready to go for customers.
12. Contacts customers regarding free trainings and follows up with customer appreciation and Rental Rewards program.
13. Ensures all deposit policies and procedures are being followed. May handle cash and cashiering responsibilities with rental customers.
14. Responsible for collection of payment when customer is a “cash” customer.
15. Returns equipment, issues credit and handles additional billing as needed.
16. With the approval by the Rental Supervisor, advises and bills the customer for the cost of repair for machine damage.
17. Works Hand-In-Hand with Shop Supervisor to coordinate Service schedules on Long Term rentals.
18. Assists in Inventory Coordination.
19. Work with Yard Coordinator on Equipment Registrations, CARB permits, & Equipment Check-ins.
20. Handles other administrative duties including travel arrangements, hotel accommodations and transportation.
21. Any other function your manager deems necessary

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have 2 years general office experience.
2. PC skills required.
3. Must possess strong customer service skills and ability to multi-task efficiently and effectively preferred.
4. Must have a valid Class C Driver’s License with a good driving record.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often up and down stairs.
2. Handling: Seizes, helps or works with hands.
3. Lifting: Raises or lowers miscellaneous paperwork.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position, if required to perform various functions of the job.
7. Vision: Read paperwork, employment files and records on the computer.
8. Talking: Communications by phone and in person.
9. Sitting: Sits at desk.  Sits for long periods of time.

 ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in an office environment.

ACCOMMODATIONS:   Reasonable accommodations for essential functions of the position will be considered.

HERE’S WHAT WE OFFER…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $25.00 - $32.00 Per Hour